TruthFinder

TruthFinder Reviews

TruthFinder Reviews
4.7(1,655)

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Overall Rating
4.7 out of 5
See all 1,655 reviews

About TruthFinder

TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information and more. TruthFinder reports include data sourced from county, state and federal databases. Truthfinder accesses multiple public records stored on the internet and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members and even to check yourself.

Pros & Cons

Pros

  • Unlimited reports
  • Mobile app
  • Detailed reports

Cons

  • Must buy full month
  • No trial period

Bottom Line

TruthFinder customers pay a fee to receive detailed reports with a person’s contact information, social media profiles, education, jobs, possible associates and more.

TruthFinder Reviews

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3 featured reviews
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Page 2 Reviews 5 - 35
Verified purchase
Customer ServiceStaff

Reviewed April 21, 2023

I just wanted to say that I had the good fortune to work with Agent Jessica! She was very professional and kind and very helpful! She was also a very personable person and shared my concerns with my billing questions. In my humble opinion she gave me 5 Star ⭐️⭐️⭐️⭐️⭐️ customer service and support, and I believe that she should be recognized for this! And is also deserving of a promotion! Very respectfully, Michael **. Ps. I'm am a very satisfied customer!

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Verified purchase

Reviewed April 19, 2023

I was pleased that I could use your service to locate a former colleague with whom I had lost touch quite some time ago. He has a common name & only a general location but y’all found him for me. You provide a great service.

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Customer ServicePunctuality & SpeedRefunds & Payouts

Reviewed April 18, 2023

This service is very fast and offers lots of information about the person you are trying to locate. Very reliable. Tried another service who did not work as well and had to submit a conflict report to get refunded. Have not had any problems with this service. Customer service is very helpful.

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Staff

Reviewed April 18, 2023

Used service for 1 lookup. Search was easy to do and results were pretty quick. Today I cancelled because I do not need to continue looking for people and the representative was excellent, she was very helpful, polite and very courteous.

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Staff

Reviewed April 14, 2023

The service was easy to use and had extensive information. The information was in an easy to read format and the account was easy to access when I need to look up someone. When I need help customer support was patient and kind. I would recommend the service to others.

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Customer Service

Reviewed April 14, 2023

Most info was good/true.... phone numbers, business ownership and number of marriages, as well as property ownership. Some info was not current, like address location and current vehicle. If needed, I would certainly use TruthFinder again.

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Verified purchase

Reviewed April 13, 2023

Always trust your instincts. If something feels wrong, and you need proof, you can get it with TruthFinder. If I ever need help again, I will definitely come back. I wish you good luck when seeking your justice. The law is the law.

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Staff

Reviewed April 13, 2023

Everything went well. I found out a lot of things that I didn’t know. The lady I talking to was very nice and well informed. If I ever need information on a person I would certainly turn to Truthfinders again. Thank you!

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StaffTransparency

Reviewed April 12, 2023

Easy to reach rep. Polite, clear. Perfect! I would highly recommend this site to friends, family and whomever else needs help in regards to searching. I'll return to this site in the future. Thanks again for the help.

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Customer ServiceStaff

Reviewed April 10, 2023

I needed to change my cell phone number because I purchased a new cell phone. The representative was very helpful in changing it for me. He did an excellent job. I would recommend Truth Finder to all my friends. Thank you for all the help you have given me. Also, the information I have attained.

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Verified purchase

Reviewed April 10, 2023

Overall experience is great. Very accurate. Only a couple of mistakes. Raymond ** is not me. The Affiliates of former properties, tickets and courts aren't me. Grand Larceny from 7/87 is me. No other charges belongs to myself. I would recommend this service. I'm satisfied.

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Customer ServiceSales & MarketingPunctuality & Speed

Reviewed April 10, 2023

I was doubtful when I signed up but TruthFinder is everything it advertised and more! Any and all info is provided quickly and accurate. I would sign up with no other program but Truthfinder. Give it a try - you'll be pleased with the results. Customer service is outstanding as well.

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Verified purchase
Staff

Reviewed April 6, 2023

I needed information about a person regarding a past purchase of property that was associated with an estate that I am administering. I was able to find this person and speak to her and resolved the issue at hand. I don't think I could have done this without TruthFinder. The information was accurate and concise and most importantly, truthful. Thank you.

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Verified purchase
Customer ServiceStaff

Reviewed April 6, 2023

I thought I had canceled this service but when I saw a new charge on my account I had to call. The first person I started to speak with ended up disconnecting somehow. When I called back the rep, a different one, was very polite and let me know that I didn't cancel it fully. He canceled the account for me and even refunded the last charge I received. Thank you for an easy, pleasant experience.

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Punctuality & SpeedStaff

Reviewed April 5, 2023

I had a password issue which I was trying to resolve from my cell phone; I was having quite a bit of trouble. The representative calmly and professionally helped me with my problem promptly. The representative was friendly and understanding in resolving an issue which really had caused me a problem.

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Staff

Reviewed April 3, 2023

Jason and Shamezsha (I misspelled her name, sorry), were both very professional and very nice. Thank you for employing them. You are fortunate to have them as your employees. Thank you. Thank you. Thank you. Thank you.

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Customer ServiceStaff

Reviewed April 3, 2023

The 1st clerk I dealt with was friendly enough; however, she didn't guide me on how to complete the over to the new credit card number, thus I had to call back to complete it. The second clerk was more helpful.

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Customer ServiceStaff

Reviewed March 31, 2023

Information provided was inaccurate and not up to date; because of this, I asked to cancel the subscription and have the charge reversed. Customer service representative was very polite and professional and helpful.

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PriceStaff

Reviewed March 30, 2023

I was requesting a refund. My representative was very knowledgeable and suggested I purchase a bundle at a lower price. He processed the refund then proceeded to add the bundle for $16.95. I was very happy with this experience. I give my representative 5 Gold Stars! Thank you for an awesome experience. I apologize to the representative that assisted me as I forgot his name. Thank you for making this a smooth experience.

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Customer ServiceStaff

Reviewed March 30, 2023

The assistant who helped me cancel was well trained and very helpful- it made me feel organized and I am glad I could tell you how well she did. I’m also pleased that you offer a response area to assess the work done by the employee .

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Staff

Reviewed March 30, 2023

I really appreciate having access to Truth Finder. I have been able to contact people I lost touch with. I have been gone from my Home State, Illinois, since 1978 & with Truth Finder I have been able to contact people & keep up with them, even their close family members. Thank you Truth Finder!

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Staff

Reviewed March 30, 2023

Rhodine helped me cancel my membership and it was very easy. It was worth the searches I got (highly recommend). Found many things out I never knew. Also a great way to get out a potential partner before dating! Save yourself from scammers and people who are not what you’re looking for.

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Verified purchase

Reviewed March 29, 2023

I would recommend TruthFinder to anyone who would like to know more about their significant other. I was dating a girl whose story just didn't add up. Thanks to truthfinder, everything that was in the dark, finally came to light.

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Staff

Reviewed March 29, 2023

Compliments to the C/S person that helped me. She took the time to see if there was any new info about the person I was looking up. There was no new info, but, she made sure all avenues were covered. I will recommend your company to those needing this kind of service as it was the first company to take the time in assisting me with my questions.

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Customer ServiceStaff

Reviewed March 29, 2023

We were trying to assess whether or not the person who claimed to be the military member was really the one who was we believe catfishing a family member. We were able to identify the real service member and hopefully will be able to use that information to prove the person on the phone and email is a scam.

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Customer ServiceStaff

Reviewed March 29, 2023

Reference **. Screen blanked out before I could view information. Customer service is not at all good. The rep had to contact supervisor before he could email the information to me despite the fact it's my email account. Shaking my head. Just terrible.

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TruthFinder
Response from TruthFinder

Thank you for reaching out. We’re sorry to hear you were unhappy with our services. A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.

Sincerely,

TruthFinder Support

Verified purchase

Reviewed March 28, 2023

I was wanting to reconnect with friends from way back. I got some useful information but so far haven’t connected. I will definitely do it though. Life is too short. This was very easy to navigate around and fun to look up people I even looked up my own children.

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Punctuality & Speed

Reviewed March 28, 2023

I am completely satisfied with TruthFinder. I wish I would have used them a long time ago. This was an easy, quick way to get the information I needed. I highly recommend you use this system if you need answers!

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Customer Service

Reviewed March 28, 2023

I needed to find information on a personal level. Very reliable company and excellent customer service. I was able to find the information I needed easily. The program was very dependable and trustworthy. Whatever your needs are, I highly recommend this company.

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Verified purchase

Reviewed March 28, 2023

TruthFinder provided the information I was looking for. I would definitely recommend Truth Finder to my friends. I only needed their services for one day. The cancellation process was so easy. I will use them again in the future if it becomes necessary.

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TruthFinder Company Information

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Company Name:
Truthfinder
Website:
www.truthfinder.com