TruthFinder
AUTHORIZED PARTNER

TruthFinder

 4.5/5 (86 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Saved
TruthFinder

About TruthFinder

TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information and more. TruthFinder reports include data sourced from county, state and federal databases. Truthfinder accesses multiple public records stored on the internet and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members and even to check yourself.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Unlimited reports
  • Mobile app
  • Detailed reports

Cons

  • Must buy full month
  • No trial period

Bottom Line

TruthFinder customers pay a fee to receive detailed reports with a person’s contact information, social media profiles, education, jobs, possible associates and more.

TruthFinder Reviews

Top reviews
  • Top reviews
  • Recent
  • Oldest
  • Most helpful
Any
  • Any
  • Rated with 5 stars
  • Rated with 4 stars
  • Rated with 3 stars
  • Rated with 2 stars
  • Rated with 1 star

A link has directed you to this review. Its location on this page may change next time you visit.

3 featured reviews
How do I know I can trust these reviews about TruthFinder?
How do I know I can trust these reviews about Truthfinder?
  • 4,134,193 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 2 Reviews 5 - 35
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 6, 2022

I would like to commend Customer Service Representative Terese who assisted me on how I appreciated her having a smile in her voice and a eagerness to help with my needs and concerns and she did it in a timely manner and efficiency.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 6, 2022

Your service was wonderful, informative easy to get to info. I will recommend to every person I know. I found two people in family I lost connection ten years ago. I have a new niece in law I didn't know existed till now.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 5, 2022

My experience with Truthfinder was truly passed my expectations. All the information I was looking for was available and accurate. Also, forgot to cancel my subscription. I called and got immediate response. My subscription amount was returned and the problem was resolved in a matter of minutes. I'm amazed that their professionalism and also their courtesy to resolve in my problem. I would highly recommend them to anybody even family members.

Be the first one to find this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Jan. 5, 2022

I was on vacation in November 2021 in Norman Oklahoma and I had exhausted all my attempts to contact a relative of mine, until I used Truthfinder. The site gave me 3 possible contacts with pictures; I was able to identify my relative by her picture since she had gotten married and her last name had changed unbeknown to me. I would have given Truthfinder 5 stars but the monthly cost is too high. The value is 5 stars.

Be the first one to find this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Jan. 5, 2022

The experience was a good straightforward one. I signed in, paid for the services I need and was able to cancel with no hassle. If I needed to use this service again, I would do so because they were true to what was advertised on the website.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 5, 2022

It was very easy to use, the more information you put in in makes it that much more complete. I was surprised as to the depth of the information even about myself. I was looking to find a friend from almost 50 years ago and was having a hard time finding anything about him, the site was very helpful.

Be the first one to find this review helpful
Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: Jan. 5, 2022

I was checking on a person I met and the info on that person your site gave out was not very helpful, the phone numbers were not his. The addresses were not his, all other info was correct, family members, job, place of work. This site needs updating.

TruthFinder response

Dear Dene,

We understand how frustrating it can be when you cannot find the information that you were looking for. We work really hard to provide relevant and useful information to our users. Sometimes, however, there may be incorrect or inaccurate data that we receive from our sources. If there’s anything we can do to better your experience, please let us know! A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.

Sincerely,

TruthFinder Support

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 5, 2022

The customer service representative was very personable, helpful, and accommodating. I am a huge Apple Support person and compare others to Apple and this lady was every bit as nice and helpful as Apple Support. In my experience, you are as good as Apple.

Larry

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 5, 2022

Good resource. To the point. Canceled; but will use you in the future. Confidential. Please do not disclose my identity for privacy. I had some issues; but they were resolved. To the point. Friend that was a private investigator retired. Will utilize you in the future. Thank you.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 5, 2022

Found the information provided was accurate, thorough and provided many options for a deeper dive on the individual with possible relevant information if you required. The questions provided you to think more deeply on finding out the more information. Very good and thought provocating.

Be the first one to find this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Jan. 5, 2022

The information on the person I was searching was accurate and allowed me to make contact with the family. Unfortunately, the person I was trying to reach had recently passed away. I'm sure her passing was too soon for updated records to be available for Truthfinder to address.

Be the first one to find this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Jan. 4, 2022

I COULD not find anything on the person I was looking for even though your website said there was a whole list of items. Nothing was able to be seen or found. That also was for others that I looked for.

TruthFinder response

Dear Leslie,

We understand how frustrating it can be when you cannot find the information that you were looking for. We work really hard to provide relevant and useful information to our users. Sometimes, however, there may be incorrect or inaccurate data that we receive from our sources. If there’s anything we can do to better your experience, please let us know! A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.

Sincerely,

TruthFinder Support

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Jan. 4, 2022

I signed up to help a friend and thought I had canceled the subscription but I received a charge to my account. Wanted to cancel the subscription with a person. Got a wonderful agent Adam on the line. Great customer service, professional, courteous and helpful! He made the cancellation painless! Great job Adam! Thanks for all your help!

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 30, 2021

Data was in depth. I was able to understand the topic I was researching with many layers of background to gather a strong understanding. I do recommend to others to try, plus I will recommend to my friends also. Thank you Truthfinder!

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 30, 2021

Very professional, helpful, knowledgeable went beyond and above in helping me. She is a great asset to your company (TRUTHFINDER) and should be commended for the outstanding service she is providing to your company. She explain the following if your information is on the dark web what you should do: update credit report, locking credit report, using secure safe network etc.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 29, 2021

Two months into my membership I called and spoke to a professional agent Vicky ** who was able to quickly and efficiently resolve my issue. Would definitely recommend using the services offered by this company. I will use their service again.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 29, 2021

I got the comprehensive information pretty quickly. The reports were detailed and accurate as far as I know. I used it for about two months and it is worth the money. I would highly recommend to people that I know.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 28, 2021

The service was easy to sign up for, easy to use and navigate, and easy to cancel. I appreciated the thoroughness of the background check for my house tenant, and it seems like a decent price. No complaints from me, would definitely use again.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 28, 2021

Absolutely incredible customer service! The woman I spoke to was helpful, kind, and patient (I apologize, I can't remember her name). She deserves a raise! Love this app. It's very beneficial and I recommend it. Thank you. :-) I’d recommend this app.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 28, 2021

I'm a senior and this product is easy to use, great service, accurate and an amazingly simple way to get needed info in this dangerous world we live in. Everyone can benefit from knowing the truth about people around us and being anonymous makes it very comforting. Thank you!

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 24, 2021

Was assisted perfectly to serve my needs. I Called in with a problem downloading a report and they arranged an email with the report and were very nice to me. She was very patient and helpful. Good luck forward. If this report will be emailed it will then be even more proven for a reliable company

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 23, 2021

I believe it was David or Daniel. Who is the agent that help me. He was very kind polite and a pleasure to deal with. An excellent employee. Happy holidays and thank you and please thank the rep for me again personally.

Donna

Be the first one to find this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Dec. 23, 2021

The website is slow and difficult to navigate. Your site found information, but makes it difficult to determine what exactly is in the report. I was never sure what information I was getting or if I had to pay extra for the details. OK, but not great.

Be the first one to find this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Dec. 23, 2021

TruthFinder helped me find some information I needed, but there were several inaccuracies that made me question the validity of some of the information found. Easy to navigate and appreciate what I did learn. What I found did help me in directing my next steps.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 23, 2021

Spent a frustrating half-hour trying to get the info I wanted. Finally gave up and called "Vicki" with your company. What a pleasure she was to speak with and work with. All my issues resolved - ended my association on a definite up-note. Thank her for me. (Give the nice girl a raise).

Be the first one to find this review helpful
Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Dec. 22, 2021

The best part about Truthfinder was getting to talk to Stephanie during my cancellation call. Very courteous and has great people skills. That’s hard to find these days. The report didn’t list marriages, divorces or death of the spouse. I feel as though I wasted my money.

TruthFinder response

We’re sorry you didn’t find the information you were looking for. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but sometimes the data just isn’t available to us. A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.

Sincerely,

TruthFinder Support

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 22, 2021

Your service met my expectations and now I cancel this service effective today. The telephone woman I spoke to a few minutes ago was excellent and represents your company well. Your company met my expectations. And thank you. Don ** Indianola, Iowa

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 21, 2021

Great information provided! Service was great. I was able to retrieve the information I was looking for. Very helpful and to the point. I would recommend this service to anyone that is looking for information not easily found out there.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 21, 2021

I was able to retrieve the info I needed quickly and easily. I like the fact that you can get quite a bit of the info plus more. I hope I don't but if I ever need to do another background check I definitely will use Truthfinder.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 21, 2021

Excellent product and customer service. The reports are very informative as well as flexible as to the content requested. The website is very user friendly in that the instructions are clear and concise and explain the type of information.

Be the first one to find this review helpful
Loading more reviews...

TruthFinder Company Information

Social media:
Company Name:
Truthfinder
Website:
www.truthfinder.com