TruthFinder Reviews
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About TruthFinder
TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information and more. TruthFinder reports include data sourced from county, state and federal databases. Truthfinder accesses multiple public records stored on the internet and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members and even to check yourself.
- Unlimited reports
- Mobile app
- Detailed reports
- Must buy full month
- No trial period
TruthFinder Reviews
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- 4,659,924 reviews on ConsumerAffairs are verified.
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Reviewed Sept. 13, 2024
Claims to be free but when you enter the information you have to pay for at least a month before you can get the information! I guess the Ad I saw was just click bait to get you to spend your time filling out the info. And then charging you.

While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience

Reviewed Aug. 27, 2024
Is this a joke? I can’t imagine that people would give this 5 stars. I searched myself and several family members, there isn’t one things on any of these reports” that I would validate as “facts” let alone public record. Several hours later and $40 out and I have discovered that my great grandmother is “still alive“. My neighbor “owns my house” and I’m “a fugitive." Give me a break. Don’t waste your money or time.

Thank you for taking the time to leave us with your feedback. If you feel that you have been charged in error, please call us at (855) 921-3711, or email us at help@truthfinder.com, so we can investigate and rectify the issue as soon as possible. Thank you for bringing this to our attention.

Reviewed Aug. 4, 2024
I did a deep search for myself and others on Truth Finder. I was completely shocked to find that each person and myself appeared on the government watch list. This is completely false. Therefore I cannot endorse this site.

Hello, we apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Thank you
Reviewed June 21, 2024
Truthfinder is a scam. I paid for one review and the company charged me monthly for over a year. I never agreed to that…I am disputing with my credit card company. They should be fined and put out of business. H **

Thank you for taking the time to leave us with your feedback. If you feel that you have been charged in error, please call us at (855) 921-3711, or email us at help@truthfinder.com, so we can investigate and rectify the issue as soon as possible. Thank you for bringing this to our attention.
Reviewed May 30, 2024
In our day and age, I totally get keeping information as "secure" as possible. However, this site definitely is a disappointment. If you are going to charge for the information you have, SAY IT UPFRONT! Don't completely waste 10 minutes of my life. I will never get back with all this incredible information you promise to deliver only to tell me you won't provide it unless I pay up. Never using this site again.

While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience
Reviewed May 21, 2024
I am keeping this account open to verify it's still around 50-60 incorrect. Can't be in 2 states, 2 jobs, 2 addresses, 2 names at same time. Arbitration clause is smart, but there's a way to clean up this falsehood. Not my public records, I'm not magical, nor have I ever been charged and jailed in state prison. Sadly I didn't get that degree either. A common name shouldn't allow a company to make false allegations as though they were truth. Your company does no verification of records but publishes as factual. There will be a civil recourse, some way. Good day.

Hello, we apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Thank you
Reviewed May 19, 2024
It would be nice to ask about memberships before you spend 10 minutes waiting on a report you can’t even see, and also you guys use the word “embarrassing” a lot, I’m no professional, but that doesn’t seem professional. Also you better unlink my email to this, how come you can ask for personal info first but not what decides if you can view the report or not. I was interested in one person not their whole bloodline. I don’t need that.

While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience.
Reviewed April 18, 2024
VERY DECEPTIVE AND FRAUDULENT COMPANY!! They have you bank information and even when you believe you have canceled the account and they send a confirmation of the cancel, they do not tell you you did not cancel some other service you did not know you signed up for.

Thank you for taking the time to leave us with your feedback. If this issue has not been resolved, please reach out to our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com so they can better assist you. Thank you
Reviewed April 16, 2024
The email that was sent to me does not confirm that my subscription was canceled. I thought that was the reason it was sent to me. I canceled it over the phone yesterday 4/15/24. The service is great. I was able investigate someone I was concerned with & by looking into their background. I was able to put it all to rest. Olga

Olga - Although we are happy you gave us this feedback and pleased with our services, we are sorry to about any cancellation confusion. If this issue has not been resolved, please call our dedicated Customer Care Team at (855) 921-3711 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays) or email us at help@truthfinder.com and we will try to make this right. If you would like, please feel free to view our Help Page at https://www.truthfinder.com/help/

Reviewed March 6, 2024
Literally make you wait FOREVER and after like 10 minutes of sitting there say the only option you have is to pay 30 a month. Entrapment. Also, they advertise with "don't waste your money" bull. It is a fraud.

DeAnna - While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience.

Reviewed Jan. 23, 2024
Attempted to cancel numerous times, now they are double charging. Beware. Do not give them any account information. Avoid at all costs!! When called assured it was not double charged. Wrong! May have to cancel card to get them to stop charging.

Thank you for taking the time to leave us with your feedback. If you feel that you have been charged in error, please call us at (855) 921-3711, or email us at help@truthfinder.com, so we can investigate and rectify the issue as soon as possible. Thank you for bringing this to our attention. If you would like to see our pricing page, please visit https://www.truthfinder.com/pricing/
Updated review: Dec. 7, 2023
Update to review. I was upset when I wrote the review when I got an unexpected charge for a subscription that I hadn't signed up for I thought I was only paying for a month long use. The company resolved the issue right away and did issue a refund. I was happy with the original report I received. I have changed it to a 4 star rating because I did find some info not up to date but this may not be the fault of Truthfinder but whoever reports the information to them.
Original Review: Dec. 6, 2023
Don't waste your time or money. Most of the information does not appear to up to date. I paid for a one time visit only and the next month I was surprised with a charge for a subscription. They are difficult to get a hold of to get a refund. I do not recommend using them.

Thank you Meri, we appreciate you allowing us the opportunity to work with you to resolve your concerns.
Reviewed May 27, 2023
Based on my limited experience there is no quality control or feedback to correct bad or false information. I will attempt to contact the company, Truthfinder but these days this is a long shot to reach a customer service rep who actually has any authority. There could be a on site method to correct bad data and I realize this might be an expensive improvement. I know I am not the first to have problems with their bad data. Maybe Consumer Affairs could get more involved.
I will be contacting Truthfinder not about my personal info but about an individual who has not lived at my home for fifteen years. With an FBI, a FEMA, terrorism, and who know what threats are out there it is amazing that one could have an incorrect address for fifteen years, and then no mechanism to correct it. My job if I choose to accept it is to convince the right people that we have a problem. With information becoming more and more automated and monetized this situation is going to get worse.
Reviewed May 10, 2023
It was a wonderful experience using TruthFinder. He help me locate a friend of mine, that I was in third job. By using truth armor, I was able to locate my friend Nancy. We have been friends for over 20 years. She usually text me daily, and I haven’t heard from her lately, so I was worried. But she’s OK, she was just sick.
Reviewed May 8, 2023
Thank you. Your service was exactly as advertised. If I needed to use the service again, I would definitely sign up again. I would also recommend it to friends as needed. Please continue to do the work you do as it is very valuable to people.
Reviewed May 5, 2023
Accurate, immediate results. Will use Truthfinder again in the future. Was able to find "lost" relatives with ease. Information discovered helped in re-establishing contact. Would definitely recommend Truthfinder to anyone who wishes to map genealogy or background checks. The truth is out there.
Reviewed May 3, 2023
My children are now in their 50s looking for family health conditions that run in their father's family. We had not seen him or heard from him in 50 years, had no idea how to get in touch with him. With TruthFinder I was able to track him down. His name had a very unique spelling which helped spelling which helped. We were able to make contact and he responded and with the information they were looking for and they were able to talk to him. The time was excellent. He had heart issues, and passed away about 2 months after I found him. Thanks to Truthfinder. I was a little leary in the start, but was very happy with the results. I had tried another service without much luck.
Reviewed May 2, 2023
The information provided was accurate and informative in some cases. I was satisfied with the promptness it was made available. Even though I decided cancel my subscription it was received kindly with no haggling for me to renew my subscription.
Reviewed April 21, 2023
I just wanted to say that I had the good fortune to work with Agent Jessica! She was very professional and kind and very helpful! She was also a very personable person and shared my concerns with my billing questions. In my humble opinion she gave me 5 Star ⭐️⭐️⭐️⭐️⭐️ customer service and support, and I believe that she should be recognized for this! And is also deserving of a promotion! Very respectfully, Michael **. Ps. I'm am a very satisfied customer!
Reviewed April 19, 2023
I was pleased that I could use your service to locate a former colleague with whom I had lost touch quite some time ago. He has a common name & only a general location but y’all found him for me. You provide a great service.
Reviewed April 18, 2023
This service is very fast and offers lots of information about the person you are trying to locate. Very reliable. Tried another service who did not work as well and had to submit a conflict report to get refunded. Have not had any problems with this service. Customer service is very helpful.
Reviewed April 18, 2023
Used service for 1 lookup. Search was easy to do and results were pretty quick. Today I cancelled because I do not need to continue looking for people and the representative was excellent, she was very helpful, polite and very courteous.
Reviewed April 14, 2023
The service was easy to use and had extensive information. The information was in an easy to read format and the account was easy to access when I need to look up someone. When I need help customer support was patient and kind. I would recommend the service to others.
Reviewed April 14, 2023
Most info was good/true.... phone numbers, business ownership and number of marriages, as well as property ownership. Some info was not current, like address location and current vehicle. If needed, I would certainly use TruthFinder again.
Reviewed April 13, 2023
Always trust your instincts. If something feels wrong, and you need proof, you can get it with TruthFinder. If I ever need help again, I will definitely come back. I wish you good luck when seeking your justice. The law is the law.
Reviewed April 13, 2023
Everything went well. I found out a lot of things that I didn’t know. The lady I talking to was very nice and well informed. If I ever need information on a person I would certainly turn to Truthfinders again. Thank you!
Reviewed April 13, 2023
When seeking a friend who simply 'disappeared' between Christmas and New Year Day, I researched and found lots of info that led me to EVENTUALLY learn from his colleague that he fell in his own home, hit his head and died. I also attempted to research another former friend from 40+ years ago, but too many other people had the same name, so I decided not to pursue further. When I chose to cancel my membership your Customer Service person handled my request with respect and efficiency. Yes I would recommend tour services for someone in need of finding someone.
Reviewed April 12, 2023
I was able to locate the seller of my family home. County property records had not been updated timely so I chose to look via other methods. When I did a Google search for public records, I chose TruthFinder's to be the most accurate in their findings. This also enabled me to learn more than I had anticipated about the people associated with other family members. I have no plans to use any of that information for anything but found it interesting that you could actually drill down into records of additional people.
Reviewed April 12, 2023
Easy to reach rep. Polite, clear. Perfect! I would highly recommend this site to friends, family and whomever else needs help in regards to searching. I'll return to this site in the future. Thanks again for the help.
Reviewed April 11, 2023
I would definitely recommend the TruthFinder Application to anyone who wanted or needed a relevantly concise, well written and easy to understand report on a person they may have questions about. The report was found quickly, was very easy to read and navigate the different parts. My husband and I are very pleased and will use it again if the need ever arises. Cancelling the subscription was also very easy once we had received the information we needed. I am grateful that such a service exists.
