The Bouqs Company Reviews

I’ve ordered 3 times plus a recurring 3 month order. Mostly I’m pleased with customer service as first order flowers were broken and wilted received a credit towards my next order. The recurring were nice kind of looked as if I bought flowers and gave them to my dad stepmom and sister. The last order I wasn’t pleased with was supposed to be tropical and other than one jasmine no tropical flowers only sticks leaves and sponges. Pretty but not as represented in the picture and ordered during a Thanksgiving bonus for twice the blooms but really looked like the small one.

We purchased for a relative at **. They report the flowers were beautiful but lasted only a day and a half and then had to be thrown out. We expected longer life of the cut flowers as our relative was recuperating at home after surgery. Prior Bouqs orders have been very good.

Absolutely the best flower company I have ever dealt with. 5 stars! Quality of flowers are amazing, great customer service! Will definitely use Bouqs again! Flowers arrived on time and gorgeous. Would recommend for anyone. I have used other companies in the past but will never use another company again.

I have been ordering Bouqs for at least two years now--for friends and for myself. Each time I sent to a friend, that friend would order too, they were so pleased. The variety of flowers is phenomenal and I love that we arrange them--they don't come in some static display. I can even ask for "no vase," a smart option. Finally the staff is very responsive on the rare occasion of a delivery problem, the Company has been stellar.

The flowers are always fresh, last much longer than store bought flowers or those from other services, and smell incredible. When I have had issues, customer service is always courteous, prompt, and professional. I will be using Bouqs for the foreseeable future.

I received my first bouquet in December and they were beautiful seasonal flowers. The flowers were fresh and the instructions to keep them fresh were clear and helpful. It has been two weeks and there are still flowers that look healthy. I have had to throw some away, but I am impressed with the beauty and longevity of the arrangement. Hope the next are just as wonderful.

These flowers are always fresh & last a long time. My wife is always pleased when she receives them. Plus, the price makes it easier to surprise her regularly, making me look like a wonderful husband! I will continue to purchase from The Bouqs Company.

It was excellent my roses lasted 9 full days. Thank you. I love their quality and accurate shipping times. Highly recommend them. There is not much to be said except they are well packed also. Arriving in pristine condition. I don’t have images but I wish I did.

If I ever send out flowers to a loved one Bouqs is the company I go to. The flowers are absolutely beautiful and always arrive as pictured. Sometimes I get a little card mentioning where the flowers are from which is really interesting to see where my bouqs came from. I highly recommend this company!

I contacted you needing help when a bouquet wasn't amazing and you more than made good on it. Thanks. Amazing. Service was lovely and the bouquets that I sent to a friend was appreciated. It was lovely. It is so lovely and lasted for a long time.

I have used The Bouqs a number of times for my flower needs. Their flowers are not only beautiful but extremely fresh and according to everyone who has been the recipient they last much longer than anyone expects. They always arrive in perfect condition.

This most recent order was placed for a friend whose husband passed away right before the holidays. I was very pleased with the flowers my friend received and have been told they lasted for a long time. There was an issue with FedEx delivering on time, and when I reached out to Bouqs, they were great! Sent a 2nd arrangement right away and, so my friend got double the flowers and it really did help brighten her day. So thank you Bouqs, keep doing what you’re doing. It’s clear that customers and quality are your top priority.

Usually they are great, but the flowers were dead this time when I got them. I’ve never had this problem before. Usually the flowers last a couple of weeks. This time they were mostly dead upon arrival. Hopefully something can be done about this.

Bouqs always delivers beautiful and unique flowers on time and in very good health. I have used them several times to always rave reviews from the recipient. It is important channel to work more directly with farmers who also share goals of sustainability.

I have a subscription as well as ordering individual items. Great site. The flowers are always fresh looking and last a long time! Great company with easy ordering as well as an app that works well. I highly recommend this company and their flowers!

I look forward every month for the flowers to arrive - they come packaged well but the best part is they last a very long time if you follow the instructions. The flowers I received in December lasted well over three weeks. Great customer service.

For my mother in law. I was present when they arrived. Packaging is nice. Flowers for the most part were beautiful And most of them opened. I typically get good feedback from those I send flowers to from Bouqs. I never order the vase so that the recipient can arrange the flowers. Sometimes that means more than one arrangement which I love!

I've been very pleased with the service and quality at Bouqs, especially since 1-800-FLOWERS had disappointed me several times. Bouqs delivered what I ordered on time, in good condition, with no complaints, whereas I'm still waiting for 1-800-FLOWERS to respond to my complaints about their service. Bouqs flowers are beautiful and well-arranged. I will use them again.

Love Bouqs! They make it so easy to send the freshest, best flowers! Good prices, good sales, and shipment is always top-notch - well-packaged. Great selection of flowers and plants. Love how you can avoid sending a vase - my Mom has lots of vases and doesn't need any more. Website is easy to navigate. Very pleased with the service.

I had a delivery problem for a subscription, which was fixed so promptly I could hardly close out the initial request message. Very impressive. I would happily recommend this company, for the floral choices and the use of local florists.

I’ve ordered from y’all 2xs so far and both times were easy, seamless AND the recipient LOVED the quality of tulips; she said they were the best she’d ever seen... And she adores and knows flowers. Thank you! I will definitely continue to order from and recommend Bouqs!

Whenever I receive a bouquet...I know it's going to last me about a week and a half, at minimum! I LOVE having fresh floral in my home, without the guess work on how to take care of it and arrange it!

I have sent flowers every month through Bouqs subscription program and each arrangement has been more beautiful than the last. The recipients have sent me many compliments about how long they lasted and I think the price has been reasonable. I was not sure if I'd be happy, but especially now when things are so uncertain, I'm glad this has been a huge success and brought so much happiness to so many.

We made the unpopular decision to shelter in place this Thanksgiving and I thought nothing was going to get us out of the hot seat for turning down my parents' invitation. Bouqs to the rescue! Not only was the arrangement beautiful, fresh and delivered right on time, it perfectly graced my parents' Thanksgiving table and smoothed things over with my Mom. Well...mostly.

They were beautiful! The roses came perfectly closed, and opened over about 3 days and were so gorgeous. They lasted for probably 10 days. They came exactly when they were ordered. Beautiful white roses with a little accent of red berries. Ordered them for my relatives after I got mine.

The Bouqs has the best bouquets period. Their bouquets have the prettiest combinations of any florist. The Bouqs Bouquets last longer than other florists because the flowers arrive directly from the grower, no additional day at a florist shop or site. They are, however, the most expensive. That is why I have a monthly subscription which gives me a discount and free shipping. I decline the additional expense of a vase as I own vases that I use over and over.

I was just going to let it go, but given you asked for feedback, I will give it. When your flowers are fresh they are beautiful, but your flowers are not consistently beautiful. One time they are lovely, next time they aren’t. This past delivery, the box end was open and crushed when my delivery arrived. The flowers were secure still but debris was in with the box. There were very few red roses in a double bouquet, the little white flowers were limp and never responded to water, so after a day or so, I just tossed them. Some of the flowers just never opened and there was browning on the leaves. Just all in all the flowers lasted only a few days and were just disappointing. I have been buying from you for years now and I like to work with smaller companies and support their efforts, but I don’t know what I will do going forward. I hope you can correct these issues because as I said, when your delivery goes well, your flowers are exquisite.

I’ve been ordering monthly flowers to my dad through your monthly program. Flowers always look Amazing and still in bud form. I think it would be nice to have a card that describes what the flowers are, so that the recipient knows what flowers they are looking at. I have no complaints about the flowers at all, stunning!!!

I was very disappointed in the flowers received. They didn't as smell as fresh as I have got before. My previous purchases made my house smell so lovely, from the minute I walked in the door. They flowers were taken out of the box and prepared as directions stated. The flowers didn't even last a week. I'm very disappointed in the flowers, they were meant to last longer than a week. My previous purchases were much better quality and freshness. I raved about my previous purchases, this wasn't even worth a mention. Disappointed in Dallas, Texas.

Beautiful flowers that have consistently arrived fresh and in beautiful presentation. Prices are reasonable for the value that this is. I got turned on to them because my husband bought me flowers through Bouqs and now I use them for sending flowers as well. Super happy customer here!

Varied winter greens on a grapevine base make for an unusual and attractive wreath during this past holiday season. The greens are still fresh and the wreath will hang on the door through the winter months as there is nothing that screams "Christmas." Truly an all WINTER wreath.

I was happy overall with the three orders I placed: one to Reno, one to Houston, TX, and the third to Las Vegas, NV. I recognize that it was fall, and fresh flowers are harder to come by. However, the bouquets seemed a bit skimpy and did not last as long as I would have hoped.

Very pleased with the bouquet I ordered, the delivery status, and the quick response from the chat session to a question I had with my order. I was told the bouquet was beautiful with abundant blooms. Will definitely order again!

I tried to add my $10 loyalty. Did not take on order..even though it took it. Your Process is not working. Please correct and credit my account. I look forward to a reply and correction. Enjoy your flowers. Hate your order process.

Mom, really, loves the monthly flowers, but, has informed me that, upon delivery, they last, only, 3-4 days & that the sunflowers in a recent bouquet she received never opened fully. She was disappointed. I hope this can be rectified.

Flowers looked brown on edges when they arrived. The lilies never bloomed and remained brown and unopened. I was hoping these would be our dinner Christmas flowers. Very disappointed. I can’t help but wonder if they were left outside or not shipped in a proper way. Every other shipment has been perfect.

Hello! I sent a large bouquet of flowers to my friend’s wife that’s battling cancer. They were so happy with the arrangement. When they sent a photo of the flowers I could see, based on how the flowers were packaged, these were top quality. My friend told me the flowers lasted for over a week! I’m very pleased and so were they! Thank you, keep up the good work!

Sent two Bouqs recently to friends both a housewarming gifts! They both loved them. Your bouquets are gorgeous and get better by the day. My friend kept sending updated photos-they were her Thanksgiving Day centerpiece for her first holiday in her new home!

From ease of website navigation to seamless ordering to delivery when promised, Bouqs never disappoints. The quality of product is second to none. I highly recommend Bouqs for anyone wishing to give flowers. I've purchased flowers from Bouqs many times in the last few years and my experience has always been excellent and beyond.

I placed orders through the company many times. One time, the recipient was accidentally returned the package back to the company (shipping label was covering half of the name). I got the issue resolved within the same day: new order sent out and delivered.

I found out about Bouqs by chance and started ordering flowers from them approx 2 years ago. I have sent numerous bouquets and all were beautiful, arrangements were gigantic and flowers were just stunning. I had one issue with peonies that arrived dead, due to freeze and upon contacting customer service I selected a new replacement bouquet which was sent out to my Aunt immediately and the new bouquet was just gorgeous. No charge. No hassle. They are a great company!

I LOVE BOUQS! I send flowers to all of my family and friends when I can and the customer service is outstanding - I was particularly surprised and delighted that holiday options were available like wreaths & garlands.... VERY happy customer.

My daughter turned 25 and I sent her a bouquet that I chose specifically for her and they arrived on time and were beautiful, fresh, and lasted for weeks. I am totally satisfied by any and all flowers sent or received from Bouqs!

I've sent flowers from Bouqs twice and both times the flowers were extraordinary! They were fresh, beautiful and unique. Different types of flowers were included bringing the arrangements above average! Delivery was flawless and the prices were good. I will use Bouqs again one day soon and I will refer others as well!

I sent 2 emails re: a double order because Bouqs sent a reminder for an order I had already placed. Thinking it didn’t go through I placed a 2nd order. Then received notice the 1st one shipped. I then couldn’t cancel the duplicate order & ended up with 2 orders going to the same person for the same occasion a day apart. All a result of a duplicate order based on a reminder from Bouqs.

Every bouq is vibrant and beautiful. The flowers are always fresh and long lasting. We enjoy their beauty for at least a week and a half every time we receive our order. I look forward to seeing the arrangements on my doorstep.

If I didn’t love the person I am sending these to, I would not pay the price. Your flowers are smaller relative to what I could buy in the store, but your shipping makes it easy for me to send them from afar.

I ordered a bouquet for my sister's 50th birthday as a surprise. She was amazed and thrilled by how beautiful and fresh the flowers were. She went on and on about how they were the most amazing flowers she had ever been given. Flowers fade after a while, but the impression the bouquet left on her lasts forever as a very special memory!

I signed up for subscription delivery of every two weeks, 10 days after I received the 1st delivery of flowers, (medium size is more on the small size). The issue is after two weeks I did not get the 2nd delivery. I have emailed with customer service twice, each time they said they have taken care of the issue. Maybe so but now it will be over a month since the last delivery before the 2nd delivery will come. Customer service is poor at best, cannot call Bouqs and it takes over 24 hours to receive a email back from Bouqs if you're looking to get a reply. Sad to say I am signing up with another Company and canceling my subscription with Bouqs.

I was excited to use this company to deliver flowers for my mother's 75th birthday. It is hard to celebrate with a pandemic but this is a simple way to make her smile. The reviews had been good for others but my experience was the opposite. I ordered the flowers but then realized I did not write the gift card message. When I asked to change it, the customer service rep said everything would be changed. Great! Later I received notice that they could not change the gift card message but by the time I got the message the delivery date was also changed. I have had to reach out to customer support on multiple occasions and they still were unable to fix the issue. I never had another flower company tell me that they could not make a simple fix on an order. I recommend using your local flower delivery company. They care about customer service.

My children have sent me flowers from the Bouqs several times and done a subscription gift. Earlier this year I received flowers and several stems were broken. The company offered my son, who purchased the gift a discount on another order. Today when I received the flowers that are part of a 12 month subscription, 3 of the four snapdragon stems were broken and one of the fern stems. I reported this to the company (with photos) and their response was "oh so sorry". They offered me a 50% discount on my next purchase. I indicated that was a meaningless offer since I wouldn't buy a defective product based on my last two deliveries from them. I asked them to provide the gift purchaser with the benefit because I would not be their customer. My children spent a lot of money on this gift knowing I love flowers. I was heartbroken that this happened. I suggest you buy from your local florists and avoid the Bouqs Company.

I tried a subscription to Bouqs to send my wife flowers at work. The bouquet quality was OK but they shipped from across the country, 7-9 days in transit, and never arrived by the promised date, so the flowers were far from fresh. Support a local florist instead.

This was a gift we sent to a very good friends in another state. Needless to say it bought much needed cheer in these difficult times of not being able to see these dear friends in person. The flowers chosen and so beautifully presented in their box and wrappings. Was such a lovely extension to an already lovely gift.

Always a win with The Bouqs Co., my go-to for gifts. Every recipient is always stunned at the beautiful flowers. My absolute favorite is the Tropical arrangement. Though my last order is pictured here. Another win. Will purchase again and again without hesitation.

I was thrilled with the quality and prices of the tulip bouquet I sent to my mom for her birthday! She received so many stems that she had to use two vases. :) Since it is not tulip season, they are very hard to find good quality and Bouqs never disappoints.

All buds separately protected and intact on arrival. They bloomed for over a week, every single one of them! This is one of many orders we have placed and the quality is always over the top consistently. When given as a gift, the receiver always request the company's name. Our whole family uses you all.

Cannot locate order; however, bouquet did not last. Began wilting after 2 days of delivery.... This was for a widow who recently lost her husband to COVID.... I'm surprised because you typically have arrangements that remain fresh for 10 plus days....

One things I like the most about Bouqs is the QUALITY. I have tried crazy number of florist stores including online but I have never came across something so well managed. Yes, it is a bit expensive but then quality never comes cheap!

I order from you several times a year and have never been disappointed! The one time the order was not up to par, you gave me, without hesitation, a full credit. Your flowers look even better in person than they do in your pics on your website! And all my orders have been delivered when requested!

i have loved your product since the first time i used it 7 months ago. And have since used it 5 times going forward. My biggest issue....deciding which bouquet to send. Thanks for beautiful, farm to vase, reliable and reasonably priced bouqs!

Such beautiful flowers, perfectly timed, easy delivery! I really appreciate that time and effort that goes into each and every bouquet sent! Generally, they last pretty long and are able to withstand the delivery time.

Sent a get well soon bouquet and it was gorgeous. Delivery was quick and the price was more than I wanted to spend. The person was worth it, I also liked the option to purchase the vase, we didn’t need it this time.

I ordered this bouquet to be sent to my wife's workplace for our anniversary. It was perfect! The tulips were beautiful, arrived in excellent condition (I have used other flower delivery services, and she has been less than satisfied with the results), and lasted for more than a week. I would DEFINITELY use Bouqs again, and will ABSOLUTELY recommend to anyone to use this service.

I have a few recent orders and one to be delivered on the 6th. I LOVE that the flowers are sent from the growers. While I haven't seen them in person, those I recently sent everyone has commented on. I inform them to read the care instructions so they last.

Love! The flowers arrangements are beautiful and last a long time. My friends order from you now. I tell everyone about your website. I order flowers for myself. It will be easy for the holidays also. Great. Awesome. Happy. Fresh. Different. Great prices.

Bouqs is my go to for any celebration and without fail they delivery beautiful arrangements everyone loves. They are on time and offer a great selection of arrangements fit for anything I need. I wish there were more rustic looking arrangements with succulents and such but overall 10/10 would recommend.

I have ordered twice from The Bouqs Company and both bouquets have been lovely - lush and long lasting. I have received one bouquet and it was the same. It prompted me to send another bouquet to a friend struggling with a lot of health issues. She LOVED it. Very nice, easy website and no hassles!

I have made many purchases from the Bouqs and have never been disappointed. Each assortment is always extra special and unique. They always arrive wrapped well to ensure they arrive perfectly. And the flowers always last longer than any other flowers!

I ordered flowers for a Birthday. I was notified that they had shipped but they never showed up. When I contacted customer service I was told that they never shipped and they were sorry. Any other time a missed shipment wouldn't have been a big deal but it was for a birthday. I was very disappointed. Your company is better than this.

My experience with Bouqs has been positive. I like the more mature, novel bouquets that you create for a more sophisticated palette. The flowers look like what I ordered from the website, and the bouquets are full and fresh when delivered.

I always use your company to send my mother flowers for different occasions. She continuously praises the quality of the flowers and how beautiful they are. Thank you for being such a wonderful company to work with! I look forward to working with your company for years to come.

My brother and I have been sending our mom fresh flowers every month since her birthday last year with the Bouqs monthly subscription service. It brightens her whole month with every delivery. Especially during the pandemic, it has been a bright spot that she can look forward to, and she can truly enjoy them every day while spending more time at home. I love picking out a new Bouq arrangement every month as they are constantly getting new designs!

As always, your bouquets never fail to impress with their quantity, their quality and their "staying power"! I always appreciate that the flowers will arrive on time and will last for a substantial period of time. It is one of the reasons that I keep coming back to you for flowers.

I've ordered from Bouqs.com quite a few times and have been nothing short of pleased every time. Even the small bouquets have big, beautiful bulbs. I love to send flowers for special occasions or for no reason at all, and Bouqs makes it so simple to do (and cost-friendly). Though I don't order often enough for the subscription, I think it's wonderful option.

The most recent order I placed with Bouqs was for my sister’s birthday and it arrived in a timely manner; plus, the arrangement was nice. The last time I ordered 3 separate Bouqs for 3 women in my life, the Bouqs arrived on time but each was of a different quality. Two were good enough, if not above average. The third was less than spectacular and the flowers were a bit disappointing. Overall my experiences with the Bouqs have been superior to most floral delivery sites/companies and I would rate the Bouqs 8.5-9 out of 10.

Delivery was excellent! The quality of the flowers were exceptional. They lasted a long time and were beautiful. I would definitely order from them again. Girlfriend loved them. I have had flowers elsewhere and nowhere the quality as Bouqs. Delivery was on time and really brightened her day.

Fantastic presentation. Beautiful flowers! I mean BEAUTIFUL! Easy, Easy, Easy to order. Happy recipients! I’ve been on both the receiving and giving end of Bouqs and have been thoroughly pleased with their flowers! Especially helpful to send to friends in other states than mine. You’ll be pleased too!

I was happy with the speed at which I could get a bouquet to my ailing sister in a time of need via FedEx. The flowers arrived safely packed and no damage was reported. Very securely wrapped! The only downside was that the white roses did have some brown petals in the bouquet and they were removed by my sister. Overall good experience.

Always look forward to my Bouqs delivery. Just wish they less expensive but they are always fresh and last much longer than expected. I always cut and refresh the water as they describe and they last at least 7-14 days. Love them. Thank you.

The flowers coming from Bouqs are always gorgeous! They look just like the pictures on the website. The vase/container is tasteful and fits the flowers well. And the flowers always stay alive and full for at least a week after delivery.

I had three consecutive orders. Two orders arrived perfectly on time, another way a day late. It wasn't a huge deal so I didn't even reach out to Bouqs and they STILL reimbursed me for shipping- above and beyond!! It's VERY appreciated.

This is the third bouquet I've purchased from Bouqs for my girlfriend and she always love them! This year with the pandemic made more difficult with the distance but these flowers help her remind her that I'm always thinking of her.

I ordered Farmers monthly (3-mos) for my GF, and it hasn't disappointed... The first order in Sept was on time and looked great; the 2nd on-time order received in October was fantastic; she loved it immensely, and the flowers are still going strong. I am looking forward to her reaction with the final Nov order arrives. Bouq Flowers Rock...

I have been sending flowers from Bouqs for some time. I have never been disappointed. Customer service is excellent and attentive. When thinking of sending flowers, there is only one choice: Bouqs. Lately we have been sending orchid plants. They arrive at their destination timely and are really beautiful.

Flowers (specifically the yellow lilies) not as fresh as usual but still very pretty. I've been a part of Bouqs since July 2020 and every month look forward to my beautiful flower arrangement. The flowers are usually very fresh and last longer than your typical bouquet.

I really like the Bouqs. Quality is steadily improving. My first few orders were no better than flowers I could get a Ralphs market, but I've been really pleased with the past couple orders. I like that Bouqs is an LA-based company and I like that you can see what farms/farmers are providing the flowers--it's a nice differentiator vs. the larger competitors.

The 1st flowers I sent to my gf were absolutely beautiful. The monthly subscription started after that. The 1st monthly flowers didn't even last a week. It seems like it's hit and miss with the flowers.

I've both received and gifted flowers from Bouqs more times than I can easily remember and I've never been disappointed with the variety of arrangements or the quality of the flowers you deliver. Thank you for being totally reliable and for creating such gorgeous gifts!

Amazing! My girlfriend loves the bouquets she gets sent every month. Bouqs never disappoints her, who receives them, or me, who gets to enjoy her reaction. The discount with the subscription is highly recommended for repeat buyers. One negative to address: the difficulty of submitting a review. 40 words should not be required.

I was disappointed that the flowers arrived late. The delivery date was delayed by a day without notice. The flowers were beautiful and my aunt enjoyed receiving a bouquet. I appreciate the quality of floral options online and ease of scheduling.

Bouqs is truly one of my favorite companies. I love their flowers. They have the best customer service and their entire mission is so fantastic. The world would be a better place if every company was run like bouqs. Their pricing is upfront and true, their selection is unbelievable. I truly love this company.

I ordered flowers 3 days in advance of an Open House, and they never arrived- I communicated by email 3 consecutive days After the event (where I was forced to purchase flowers elsewhere). All I am told is that I have a credit to use? How is this GOOD SERVICE?? what good is a credit for flowers that never come?? Bouqs never disappointed me before, but this is unacceptable. I don't want to re-create a bad experience by attempting to re-order something that may never arrive???

Just received a box of flowers from caring family members. Unfortunately, some of the flowers in the bouquet were less than fresh and were already falling apart. I am sure my relatives who sent the gift saw a beautiful picture, paid top dollar and assumed I would be receiving a high-quality bouquet. Not so! Disappointing!

The bouquet of flowers arrived 2 weeks before they were ready to bloom. This was very depressing on an already depressing day with death of mother. Now on day two of trying to force them to bloom with warm water.

When their website didn’t give me an order confirmation, I redid my order. I ended up with two orders and two credit card charges. When I reached to customer service, they told me that “Sometimes there are problems with an order” yet said it was my fault and wouldn’t refund my second order. On top of it all, I was less than pleased with the orders I did receive. Felt cheap and came packed with no hydration at all. Order arrived on Thursday and by Sunday, half the flowers were wilted and thrown out. Terrible customer service and disappointing flower quality. Avoid this company at all costs.

Meh. I’ve ordered from The Bouqs three times now, and every time, the actual flowers have looked nothing like the pics on the website. I’ve basically paid $75+ a pop for flowers I could have bought at the grocery store. Not super impressed.

I have never written a negative review for any company before but Bouqs has the worst customer service I have ever experience. Bouqs has a very sneaky way of tricking you into a subscriptions, so make you read everything if you buy from them. I purchased flowers once and was asked if I wanted to save 30% and to do so just subscribe. So I said yes. Little did I know that I would be charged every month for flowers and that flowers would be deliver to the same address every single month. When I went to get a refund for the flowers that were sent because of the subscription (not the original ones I sent) the customer service rep said I could not get a refund but that she would cancel my subscription.

These were beautiful. So glad to have received these 3 dozen roses of red, bright pink and pink. They arrived on time with plenty of flower food for all 3 dozen. They were very healthy and have gradually opened up to reveal full blooms.

The flower arrangement I purchased was for my sister's 49th Birthday. They never arrived. Correct address was provided, I asked my sister if she received them and she said, “No”. Truly disappointed. I order flowers with Bouqs all the time and it’s never failed me, till now..

I sent a Bouqs arrangement to my sister for her birthday. She was so surprised with the quality and beauty of the flowers. My sister said that watching the blooms open up was a treat. And I was able to watch the shipment go straight from Ecuador to my sister's house. Quite the value and I highly recommend!

It was delivered to Islip, NY on August 18th and my mother - former President of the Long Island Garden Club - was blown away. High praise from a very discerning eye. I sent them to her after I sent a bouquet to Norwalk, CT and that recipient was also super thrilled. I've found my flower delivery service... Thank you!!

I like that I can have reoccurring orders and save birthdays & anniversaries! I do however wish there were more choices for the reoccurring orders but I have definitely enjoyed being prepared for special occasions with Bouqs in my back pocket. :)

The flowers came back to life after a day after being put in a vase as per Mary Ann's response email. Still, there were more flowers pictured on the website for Wild about your bouquet than what was received. It's okay now. No worries. Case closed.

I have been using this company for almost a year and have found their flowers are beautiful, and service is great. I have had a questions and have had someone get back to me within a reasonable amount of time. I recommend this company to my friends and co workers. Thanks for doing a great job!

I have ordered flowers for friend's birthdays across the country and the flowers always arrive on time, smell great, and are beautiful. Also, we get flowers every two weeks in our home and love them. You are keeping us cheerful during the Pandemic. Thank you!

The Bouqs Co. has the best selection, price, quality and artists! I am always very pleased their superior service. I highly recommend The Bouqs Co. for that extra special touch when you want to go one step above the rest.

I love Bouqs! My experience with Bouqs has always been great! Their flowers are different from other vendors out there which is why I continue to buy from them, shipping is always quick and on time, the flowers last and the people getting them have always been happy....It's just always been a wonderful experience overall!

I have a flower subscription and almost always choose the lilies. I have also picked roses on occasion. They are long lasting and beautiful, especially the lilies. It’s one of the few luxuries I will allow myself and so worth it. I love having fresh flowers in the house and am always super happy on my Bouq day.

The diversity of flowers your company has is amazing online. I like nothing better than getting a phone call from her once she’s received the flowers and I can hear the smile in her voice. I just wish you had some different bases to choose from the variety would be nice.

I have sent over 8 arrangements through Bouqs. I have had 2 not be able to be delivered due to agriculture reasons for Hawaii and the other order was never processed. The customer service gave refund but no flowers on mother's day was a tough one. Flowers arrive in decent shape with no water and perk up and last for days!

The Bouqs is very easy to shop on the website. They have a variety of flowers and always supply you with great quality. The flowers last for a long time too. We sent an orchid in this order and while it was not the color I thought I was getting, it was still beautiful.

I am so thankful for this company. My mom has been watching our kids and not requiring payment. The way that I'm showing gratitude is through the monthly Bouqs subscription and we have been SO PLEASED with the quality of the arrangements. Great work!!

Been order for at least 2 years and orders always come on time. Great flowers and love the orchids. The recipients love it. That’s all I have to say. And I think it’s enough. I have recommended Bouqs.

Beautiful flowers. My son had sent me Mother’s Day Bougs for the last two years and now I’m using Bougs for friends & family. Wedding, sympathy and friendship. Great customer service, thank you! The flowers keep me in touch with those I care for.

Thank you! I was very satisfied with my order. The flower selection was beautiful and my friend was very happy. Thanks for the wonderful service and product. She and her two daughters loved them and they raved about how good they smelled.

Great product!!! Fresh and reliable - you always have a great variety. Also the flowers last a long time, which is a really nice feature. The prices are very reasonable. I don’t use any other flower delivery service, though I do wish Monday deliveries were easier....

The order arrived in time and was nicely packaged. The flowers didn't have any damage are were easy to display. The ordering process is very easy as the automatic renewal makes things very easy. The seasonal offerings are usually unique and a hit.

Everything turned out great. Quick and accurate delivery, and the flowers bloomed beautifully. The mason jar vase was a great touch and couldn’t even hold all the flowers in the bouquet (a good problem to have, in my opinion). Will definitely use Bouqs again and would recommend to any family or friends looking to send flowers. Thank you!

The flowers arrived day they were promised. She said they were abundant and beautiful. Also great that I found a discount code to use. Company did not assist with that. Being laid off, I needed a discount. Would use again. Great selection.

Prompt and fresh flowers. Instructions are clear. Love the option that we can change the time and type of flowers delivered. The flowers are seasonal. Like the emails I get telling me about the date of shipment as well as the date of arrival.

Recently we lost my father-in-law and began receiving flowers from friends & family. A delivery from The Bouqs Co came with no name. The company refused to reach out to sender to confirm that the no name was a mistake. If the sender refused then we would have a bigger problem. Now my wife can't send a thank you, which in turn could cause her to lose not only her father, but now a friend. I understand the privacy policy. Our only ask was for the company to reach out to the sender to correct a mistake on their part and possibly save a friendship. I find this to be poor customer service. The only help I was given was their mailing address to send a subpoena to.

I received a bouquet today from my sister and upon opening it severely Disappointed with the quality and shape of the flowers that were sent. First totally wilted, leaves look fried and flowers smell spoiled. Instructions tell you to take off the leaves on the stem under the waterline but these are welded all the way top several limb extremely brown and looks spoiled and sitting on the truck for four days. These are way too expensive to look like this. I wouldn’t accept these if they were free if I was the purchaser.

Everything was perfect. The vase that was sent arrived shattered. The delivery location is in the middle of nowhere and the flowers were well received. I will always use Bouqs. I absolutely love the variety that you offer. There aren’t too many flower companies with such a wide variety.

I have had problems with other online flower delivery websites so I was a little nervous to try another one. I first ordered from Bouqs for Mother's Day 2020, My Mum was Very pleased! Her Birthday is in August so I ordered from Bouqs for her Bday too. My Mom said the Roses were beautiful and from Ecuador! I will definitely order from Bouqs again! It feels good to make Mom smile.

I gave my mom a monthly subscription, and the first bouquet was gorgeous! They opened beautifully and lasted longer than any other cut flowers one could receive. She is thrilled and can't wait to receive another bunch next month! The perfect gift!

The flowers were even better than imagined. They bloomed a few days later and still look good. Thank you so much. I would recommend your company to any friend or family member. I'm a real hero to my wife over these.

I don't have a order number but my service has always been excellent and everyone has been in awe of their beauty and longevity. You offer a unique variety and great customer service. I have only had one late delivery and I would say it was due to delays with Covid. It was only 1 day off and that was ok as the person wasn't expecting them anyway.

Flowers were gorgeous and lasted almost two weeks. I was disappointed in the vase. I was a little nervous because of the time between being shipped and arrival. Low quality vase for the additional price. I have changed to no longer include a vase on future orders.

I have sent my wife and my mother in-law arrangements and they were timely, absolutely beautiful and well worth the money I spent on them! Great company!!! 6 star rating! I will certainly be a repeat customer for all of my floral needs.

I placed an order and input the incorrect address, sending flowers to a complete stranger. I intended to send flowers to a new member of my team the night before her first day to welcome her and hopefully settle any pre-first day jitters. I messaged with a wonderful Bouqs rep explaining I made a mistake and was wondering if Bouqs could help me. He more than came through- he arranged for the same GORGEOUS bouquet to arrive for my new team member! Thank you!

I ordered the Wild About U arrangement for my mom’s 96th birthday and it was beautiful. It came on time and well packaged. I love the 2 succulents that could be planted after. This is a long lasting gift for sure! I would recommend Bouqs to a friend anytime.

Nice selection in product. Nice selection in price. I had on time delivery and good feedback from the recipient. Good confirmation of delivery. I appreciation that your bouquets are different from the other products in the marketplace. This is the second time I have used your service.

I have an IPad and had trouble submitting the order but your help was wonderful. Could not find where to edit my order which was the problem BUT your flowers are extraordinary. My daughter sends them to me and I sent this for her birthday. Exquisite. I would try again but hesitant because I had so much trouble. Everything else is great!

Ladies and gentlemen, your marketing, and sales incentives/promotions are wonderful. I was really happy to see a reasonable shipping fee. If there was a separate handling fee equal to the cost of the flowers along with a shipping fee, I would have avoided the purchase. I appreciate upfront honest and reasonable costs.

I was given the tracking number for someone in Miami. It was confusing and ended up messing up the surprise for the person who was getting the gift in Bolingbrook on Monday. Other than that, the flowers were gorgeous and the recipient was pleased.

This is maybe the third time I use The Bouqs. My latest service was amazing like before. I needed the flowers in a hurry and they arrive on time and perfectly. My friend received them after being gone all day and they survived the Florida heat for a whole afternoon without an issue.

Great designs, excellent long lasting flowers, they put together exactly what they say they going to. No middle man so flowers are direct. Easy website. Nice people. Come on. I just wrote as much as I felt I needed to. You put it in sentences.

Ranunculus pink pearl bouquet sent, she loved it and kept saying how fresh they were and these lasted for quite awhile. She told me that this place was a keeper for ordering flowers in the future! My other sister also ordered a bouquet from you for her and those were equally beautiful and fresh and lasted for many days.

I ordered three different arrangements on the one year anniversary of my father's passing- one for my mother, one for my sister and one for my step-sister. They all loved the bouquets! It was a great way to honor and celebrate my dad.

I've received two Bouqs so far. Both were lovely, though I was somewhat disappointed that my first bouquet was from outside the country (and didn't last very long, probably because of a long hot trip to get to me)-- I was under the impression that they came from small local farmers, so not knowing the source till after I ordered was a little disappointing. My second bouquet has been perfect, I really love it.

I have had a fantastic experience ordering flowers from The Bouqs Co. The flowers are always beautiful & in good condition, arrangements are modern & diverse, & the customer service has been excellent. I'm enjoying my subscription service as well!

I ordered 7 different Mother's Day bouquets for my family members and 5 were atrocious, think half broken stems, flowers dying! One of the other two died in less than 3 days. For the price, I should get great quality.

I recently ordered two bouquets for delivery and the flowers that arrived were not only NOT what was pictured but they weren't in great shape. Also their website is deceitful and I thought I was signing up for 30% off my first order for signing up for an email subscription (as most websites do these days), but apparently signed up for the delivery subscription. I noticed the mistake immediately and wrote customer service within minutes but they still charged me $36 to cancel the subscription.

*UPDATE* I was convinced that this was my first and my last time ordering from Bouqs after my experience and did not expect to actually receive any more responses to my review. But little did I know, a manager had noticed my review and was looking into the incident. On Wednesday that manager responded on the inquiry thread that was started Friday evening, apologetically letting me know that this incident did not go unnoticed, explained what happened and that it was brought up with their executive team to prevent it from happening. As well as generously offering to still send the Bouqs, despite the order being cancelled, and upgrading it as a way to make it up.

She loved it!!! Was especially thrilled with the succulents that were included that she planned to plant! The flower bouquet was beautiful and Mother-in-law was so pleased! Used a Groupon Deal but now that I found you will use your services again!

Flowers were beautiful as usual, but 75% of them didn't last more than a few days. Same thing happened with my last order. Previously, your flowers would last much longer than other online florists, which is one of the reasons I have used Bouqs. But that has not been the case lately.

I love that my bouquet still fresh after I received the bouquet. I love how they are still alive and well, and the only thing that I have to take my yellow roses away since they only one that died love.

The ordering process was very easy. Bouqs has a great selection to choose from. The order was delivered as promised. Good communication from the company regarding delivery - when and where it was left. Flowers looked beautiful. It's been 13 days and they're still hanging in there. Thanks, Bouqs!

The flowers arrived beautifully and were quite beautiful themselves! I did as instructions say with watering and food, etc. but I fortunately they seemed to last just as long as the ones from the store. So not sure if I will continue.

My Flowers that was delivered Still have not Blossomed!! Delivered 10 Days ago! I would like a new order or be a Refund for Them. The other order was Beautiful & no Complaints!! Please address this order as soon as possible!! Thanks, Al.

I found out about Bouqs from an email sent by the company. I went to the web site and was very impressed with the beauty of the bouquets. When I read the reviews, the recipients were delighted with the quality of the flowers and the beauty of the blossoms. The flowers arrived the day after shipping and arrived in wonderful shape. Each blossom was secured to the large packing box and carefully arranged so as to ensure the blossoms arrived intact and maintained their beauty. The blossoms were mostly closed, so that the arrangement would bloom after arranged. So nice. I will definitely order flowers from Bouqs again.

I was very unhappy with my experience. The flowers that came did not look like the photo on their site (it was NOT a bouquet that was their choice of flowers), and the flowers are wilting already! The order was delivered on a Thursday, I was home and got them into water immediately, but they are still looking limp today (Saturday). For the amount of money that I spent on this order, I'm extremely disappointed.

I was looking to get a sun-flower bouquet. I signed on for a subscription, understanding that I would be able to customize my order once the basic information about the subscription was taken. There was not explanation in the website about the entire process, except the information that AFTER they collected the information about you and your subscription, you would be able to customize your order.

Flowers were beautiful and was able to get them delivered fairly quickly. I always use Bouqs when I need to send flowers or see something for myself! Website is so easy to use and love having all my recipients stored because I typically send for birthdays.

Loved the flowers and delivery communications were very clear! I appreciate the offers and coupons that are emailed out as flowers are, unfortunately, very expensive. Adding a spot of happiness to my office was greatly appreciated by my coworkers and myself! The roses were excellent quality.

Not only do I personally enjoy a monthly subscription, I also regularly gift flowers to friends and family. The flowers I've received have been lovely, my most recent delivery of colorful roses were fragrant and long-lasting. Gift recipients have been pleased with their deliveries, and photos shared (attached) with me showed truly vibrant arrangements. The customer support team has been top notch...very responsive and clearly committed to the best possible outcome. Can't wait for my next delivery!

Bouq has redeemed the update to 5-stars with their customer service & attention to details. They have mitigated my issue quickly. Thank you!

I received two dozen long stem beautiful white roses for my birthday. They lasted for over 2 weeks which is truly amazing. I sent flowers on July 1st to a friend and used Bouqs. For the first time. She was very pleased with the colorful arrangement. Thank you for offering so many choices at reasonable prices that are directly from farmers. Looking forward to future orders.

Beautiful flowers, very fresh. Good delivery, on time. Easy to order, good selection, great price. Love this company. Love that you don't have to get a vase. My mom was very pleased and they were so tropical looking. I would definitely order again.

I bought Lady Luck for a friend. She called me RAVING about the beauty, the color, the vibrancy, the scent, even the freshness and speed of delivery. I'd def buy from them again. Groupon was a nice added bonus. Thanks sooo much!!

The Farmers Choice flowers were chosen for my Aunt's 80th Birthday. She loved them so very much. I was happy with the delivery time and condition of the flowers upon arrival. Your flowers are quite beautiful and they are displayed in a way to make them stand out.

I ordered a bouquet for an Aunt's retirement. The shipment arrived on time. I saw pictures and the bouquet was absolutely beautiful - I couldn't believe how many roses there were, as well as the quality. Very impressed and will use your company again.

I ordered flowers for my mom’s 97th birthday. They were lilies. The bouquet was the most beautiful flowers I have ever sent and they lasted forever. The flowers came exactly when I asked them to be delivered. When my mom opened the box of flowers and placed them in water the lilies immediately started to open. They were beautiful. I’ll never order from anyone except Bouqs now. Thanks.

I've used The Bouqs company several times. They are reliable and provide stunning arrangements for a very reasonable price. People that have received arrangements have all commented on how beautiful they were! The vases that you can purchase to accompany the flowers are darling and I keep them to use around the house.

Loved this Deluxe bouquet of summer flowers. All of them were wrapped beautifully, especially the Cala Lilies, and today all of the fuchsia and pink roses are opening up. The fresh eucalyptus also smelled great. The combination of these flowers made it so uplifting!

This is my first order with The Bouqs company and it will be the first of many. I have tried other internet flower companies and you are by far the best. They flowers came packaged securely and carefully. I especially liked the bloom covers for the unopened blooms. Very nice touch. Regarding value - I would say that the price is commensurate with the quality and quantity. This is not a bargain based product.

Sent two separate orders, one bouquet to each of my sisters for Independence Day. Well received and arrived timely and beautiful. Awesome job once again. You continue to raise the bar, set high expectations. Love it. Keep up the good work.

My experience with The Bouqs was terrible and urge people to BEWARE. The flowers were *not* worth the amount charged. You can get equivalent if not nicer flowers for lower price from local florist (and it's better on the carbon imprint too) as well as even some grocery stores (like WF). Also, they charged me twice for an order. I tried to cancel the second order, but they refused to refund me and instead only offered to give me a credit. Entirely unacceptable and unprofessional practice.

I first received roses from Bouqs from my daughter. They were beautiful and lasted for one and a half weeks. However, when I ordered my own bouquet that consisted of calla lilies, Stargazer lilies and roses I was not too happy with the outcome. The Stargazer lilies lasted the longest but the calla lilies stems got mushy to the tune of about one per day. I followed directions that came with the flowers. The calla lily blooms themselves were fine just the stems did not last. The roses never really opened and most just flopped over. I contacted Bouqs about another issue with the order (Stargazer lily blooms broken off at delivery) and received a 20% discount on another order. But the situation with the stems and the roses not opening left me unhappy. I am sending a bouquet to my daughter this week for her birthday. Will see how it fares. Pretty sure I am not going to spend any more money with Bouqs.