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The Bouqs Company Reviews

4,948,604reviews on ConsumerAffairs are verified
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About The Bouqs Company

The Bouqs Co. is an online flower delivery company that sells arrangements throughout the United States. By partnering with local growers, The Bouqs provides customers with a shopping experience based on sustainability and service.

Visit bouqs.com
Pros
  • Flexible
  • Attractive arrangements
  • Affordable
  • Subscription options
Cons
  • Single purchases can be pricey
  • Expensive delivery

The Bouqs Company Reviews

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    1 featured review
    How do I know I can trust these reviews about The Bouqs Company?
    • 4,948,604 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 4 Reviews 225 - 375
    Verified purchase

    Reviewed Dec. 13, 2024

    The flower subscription is the best thing I could have done. The fact I can get my fresh flowers every month. I can choose the type of flowers I want and even send a customized note every time is awesome. The flowers are fresh and professionally packaged every time. Plus, my wife loves it. So if she is happy, I am happy.😃

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Tomoneol,

    We're overjoyed that our flower subscription is bringing so much happiness to your home. Knowing your wife loves it makes it all worthwhile. We're committed to providing a delightful experience for you both, and we appreciate your kind words.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed Dec. 10, 2024

    There’s been a few hiccups but they’re handled efficiently and effectively. Chef’s kiss!!😘 I love fresh flowers and the Bouqs flowers are both beautiful and long lasting. The selection is great and varied. Is hard to choose sometimes!😃 My last order was by far my favorite, it was vibrant and eye-catching to say the least.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Renee,

    We appreciate you sharing this great review with us! Our goal is not only to provide beautiful, sustainable sources of Bouqs but also excellent customer service. We are delighted to hear that you have had such an experience with us, and we hope to continue to exceed your expectations in the future!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 6, 2024

    I originally got a discount from T-Mobile to order them.. I gave it a try and they did not disappoint! Ordered from them multiple times and they are the best!!! Amazing flowers and always on time!! Can't wait until I can order from them again!! My mom and my aunt were so happy and it brightened the occasions!!! They are the masters of flowers!!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Justine!

    We're so glad to hear that your Bouqs brought joy to your mom and aunt! Thank you for shopping with us, and for your continued support. We look forward to serving you again soon!

    Best,

    Ram@TheBouqsCo.

    Timeliness

    Reviewed Dec. 6, 2024

    I ordered same day delivery flowers for my daughter’s first day as a PA. I set up the subscription as well to go to the orthopedic surgery center every other month. Unfortunately, the flowers never arrived. Proud mom turned into angry momma bear. I canceled subscription and will have flowers delivered to CA from florist I trust in Arizona.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Elizabeth,

    We’re so sorry to hear about your experience, especially on such a special day for your daughter. We understand how frustrating it is when flowers don’t arrive as expected, and this is not the service we aim to provide. Thank you for sharing this with us—we’ll be sending you an email shortly to address this and help make things better.

    Sincerely,

    Faye@TheBouqsCo.

    Verified purchase
    Price

    Reviewed Dec. 1, 2024

    The flowers are incredibly fresh - every time - and packaged so beautifully. The subscription service is a great way to share joy with friends and family far away when I can't be there personally. The cost is very reasonable especially through the subscription since shipping is free. I have ordered many times through Bouqs and every time the recipient is beyond grateful, praising both the beauty of the flowers and the thought.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Beth,

    Your kind words mean so much to us! We’re thrilled that our subscription service helps you share joy, and we’re grateful for your continued trust in us.

    Warmly, 

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed Nov. 26, 2024

    I have always loved the Bouqs quality of florals. I sent a fresh wreath to my daughter’s in-laws and added a holiday message to them but it was missing and they didn’t know who it was from when it arrived. This was disappointing and my daughter had to reach out and ask if it was me.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Dana,

    We’re so sorry to hear that the holiday message was missing from your wreath order—it’s not the experience we want for you or your loved ones. We understand how disappointing this must have been, and we truly appreciate your feedback. Expect a private message rom us soon on this platform as we work to make this up to you!

    Sincerely,

    Faye@TheBouqsCo.

    Verified purchase
    Customer Service

    Reviewed Nov. 23, 2024

    Bouqs is our go to flower company when we want to send flowers for any occasion. The flowers are always fresh and so pretty. The flowers are always loved by everyone who has received them. Also, their customer service is the BEST. I highly recommend ordering from Bouqs for your next flower order.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Kathy!

    We greatly appreciate your kind words. Thank you so much for sharing your 5-star experience and for choosing us for your floral needs!

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed Nov. 23, 2024

    It was a seamless experience through my T- Mobile rewards! The link took me directly to the Bouqs website where I was able to see selections WITH pricing at the discounted price. I ordered them for my mother for Thanksgiving! I thought they'd look fabulous on the table as a centerpiece. They were delivered when she was actually gone to the store, so when I received the email that they'd been delivered I called her. She opened them as soon as she arrived back home, and she was SOOOOOO pleased! She asked where they were from, she commented on the quality on the Mason jar vase saying it was very heavy, as GOOD glass.... is! She loved the colors and said they, the flowers, were very FRESH, AND SMELL amazing! I will definitely be buying again!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Shannon,

    Thank you for taking the time to share your lovely experience—it’s truly heartwarming! We’re so glad the flowers brought joy and can’t wait to deliver more smiles.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed Nov. 19, 2024

    I ordered flowers as a gift to be delivered later in the month. As a regular subscriber I received an email offering a deeper discount than I had available when I placed the order. I contacted Bouqs and immediately received an email response honoring the deeper discount. Much appreciated customer service.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Debbie,

    Thank you for your thoughtful review! We’re glad we could address your concern promptly and make things right with the discount. We’re here for you anytime and look forward to brightening your future orders!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed Nov. 19, 2024

    I love the convenience of my monthly Bouqs subscription. Each month I can either receive a beautiful bouquet for my home or gift one to someone special. They have great options for every season and it's so easy to make your selections online. I'm always excited to open my Bouqs when they arrive!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Nina,

    We’re thrilled to hear how much you enjoy your monthly Bouqs subscription! We’re so glad you’re enjoying the seasonal variety and the ease of gifting or treating yourself each month. We look forward to continuing to brighten your days with every delivery!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    PriceOnline & AppStaffRates

    Reviewed Nov. 18, 2024

    Very beautiful. Pretty speckled purple flowers. Tall with wide green leaves. Better than the local ones. Easy and helpful to find on the website. Price was pretty reasonable for how big and pretty it was. Would recommend this company to friends, family and anyone that is looking for a great company to order flowers from. Thank you for making our day.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi David,

    Thank you for your thoughtful review! We’re delighted that the orchid brought such joy and that our website made the process smooth for you. Thank you for recommending us—we look forward to helping you make more special moments in the future!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer Service

    Reviewed Nov. 18, 2024

    When placing my order I was unable to give my unit number so therefore I received a call from FedEx saying my delivery would be delayed due to no specific number. I was leaving town that day and definitely expected to get my delivery that day and was not going to leave until it arrived and I could arrange the flowers. I was instructed to call another number to arrange my picking up the flowers at a FedEx location and just as I was getting ready to call my doorbell rang and there were my flowers much to my surprise. Thankfully it all worked out but it surely gave me an unexpected feeling when I got the call.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Sue,

    Thank you for sharing your experience with us, and we’re truly sorry for the inconvenience caused during your delivery. We completely understand how troubling and unexpected it must have been to receive that call from FedEx, especially with your travel plans. While we're relieved to hear that the flowers arrived just in time, we want to emphasize that this is not the experience we strive to provide. Your feedback helps us improve so we can ensure a more seamless and enjoyable process for all our customers. If you have any further questions or concerns, please don’t hesitate to email us at help@bouqs.com. We’d love to assist you and make things right.

    Kind regards, 

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 16, 2024

    Ordering online could not have been easier or more efficient. I also love that Bouqs uses FedEx for delivery. It’s very reliable where we live and easy to track. I scheduled a surprise delivery of flowers to my mom and the peonies she received were not only a beautiful, rich purple color, but they were very fresh so I know she’ll be able to enjoy them for a long while. I am and will continue to be a returning customer.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello, Kelly!

    We greatly appreciate you for your kind words with us! We are delighted you had a positive experience, and we look forward to serving you again soon.

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed Nov. 15, 2024

    My best friend's favorite color is black, so I ordered her the black mystic roses and they were a hit! She requested that I leave a glowing review as they were packaged securely and once arranged, they were a beautiful bouquet of black roses with a hint of red in the middle of each one.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Bridgitt,

    Thank you so much for sharing your experience! We're thrilled your best friend loved the roses, and we can't wait to create another stunning bouquet for you in the future.

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Nov. 15, 2024

    Had a great experience with Bouqs! There was a mixup (it was fedex's fault) but customer service was very responsive, they were courteous, and they were able to fix everything quickly. And the flowers looked great! I will definitely order again for my next floral need. Thanks Bouqs, really appreciate it.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Nick,

    We truly appreciate your understanding and are thrilled you loved the flowers! It’s always our goal to make things right, and we’re here whenever you need flowers again.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 14, 2024

    I recently ordered flowers from The Bouqs Company for my partner, Alyssa, to celebrate our 8-year anniversary, and I couldn’t be happier with the experience! I placed the order yesterday, and the flowers arrived today, which was incredibly fast. I initially had trouble with applying a T-Mobile promo code, but their customer service was top-notch. Arjhon, who helped me through their chat support, was quick and efficient. He provided me with a direct link to the T-Mobile page, and the code worked perfectly!

    When the flowers arrived, Alyssa absolutely loved them. There were so many blooms that she had to split them into two vases, which was such a nice surprise. The bouquet was full, fresh, and beautifully arranged. Overall, I’m thrilled with both the service and the quality of the flowers. I’ll definitely be ordering from The Bouqs Company again!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Chris,

    Hearing how much Alyssa loved the bouquet truly made our day—thank you for sharing! We’re honored to have been part of such a special celebration and are excited to deliver more smiles in the future.

    Warmly, 

    Faye@TheBouqsCo.

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Nov. 12, 2024

    My order arrived exactly on the day I requested. It was a gift and I was given pictures to see the care put into the packaging. The flowers were exactly what was described and were not substituted. The flowers themselves were of exquisite quality and much better than anything I could get at a luxury florist in MN. The price was of exceptional value. And days later, the flowers are still lasting and in beautiful shape. The recipient was thrilled with this gift. I highly recommend The Bouqs Co.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Alicia,

    Thank you for such a kind review! We're thrilled that the "In the Clouds" arrangement arrived right on time and delighted your recipient with its lasting beauty and quality. We can’t wait to be part of more special moments with you!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 12, 2024

    I had flowers sent to my daughter in Boise, ID. The delivery never made it to my daughter. After chatting with customer service on November 08, they immediately sent replacement flowers out and they were delivered to my daughter today, November 11. That is fantastic service, which in today's world is hard to find. Thank you.

    Allen

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Allen,

    Thank you for recognizing our customer service team! We’re so pleased we could get a fresh bouquet for your daughter and turn things around - we're always here to make things right and deliver joy!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    StaffRates

    Reviewed Nov. 10, 2024

    Bouqs has proven to be a very reliable service for me and my family. Being so, has eliminated any anxiety over providing my wife a beautiful bouquet of flowers. My family and I thank you Bouqs! Much appreciated. I recommend this service for anyone for or interested in this kind of services.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello, Tom!

    We are truly honored for your kind words. Thank you so much for sharing your 5-star experience with us! We appreciate the recommendation and look forward to serving you again soon.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 8, 2024

    I love my Bouqs every month! I just recently got my Autumn Sun bouquet and they are stunning. Every month, each bouquet gets better than the last. I got my sister a subscription and we get the same bouquet each month and get to share in something fun together. She lives in Texas and I am in CT, so it’s something we get to do together. Can’t wait for the upcoming holiday flowers!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Nikki,

    That's such a lovely way to connect with your sister! We're delighted to be part of your special bond, and we can't wait for our flowers to share the holiday spirit with you both.

    Warm regards, 

    Faye@TheBouqsCo.

    Verified purchase
    PriceRates

    Reviewed Nov. 8, 2024

    I love getting gorgeous, fresh bouquets every few weeks! Reasonably priced and fresh. I look forward to getting my order and the ability to change my choices from month to month. I highly recommend this company to everyone. All of my friends comment about how gorgeous they are and ask me where I have gotten them from. A true 10 out of 10!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Susan,

    Thank you so much for the glowing review and recommendation!! We’re thrilled that the flowers brighten up your space and that you enjoy the flexibility of changing things up. Looking forward to continuing to bring you the flowers you love!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Price

    Reviewed Nov. 6, 2024

    I've had the subscription plan for over 6 months now, and it has never disappointed! I have received nothing but lush, massive bouquets with the most colorful flowers that last for over 10 days. I love that the bouquets are seasonally themed as well. The flowers are also such a diverse assortment. Some I would never be able to find in my local grocery stores/floral shops, or if I did, it would cost a fortune. I love that The Bouqs is affordable, too.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Hope,

    We're thrilled that our flower subscription service has brightened your days with unique seasonal blooms! Thank you for taking the time to share your positive experience with us - we look forward to delivering joy to your doorstep.

    Warm regards, 

    Faye@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed Nov. 5, 2024

    I ordered an arrangement for a friend’s birthday. I was so surprised to see that the flowers arrived on time and just like the photo that was posted online. Majority of the time the flowers that arrive are skimpy on the flowers or it’s not even close to the arrangement I chose. These were beautiful!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Opie,

    We’re so happy to hear this, thank you! Making sure your friend received exactly what you ordered means a lot to us, and we’ll keep working hard to maintain that quality.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Nov. 4, 2024

    Best quality flowers I've ever ordered over the years and reasonably priced. Very impressed. Shipping was quick and on time as well. The options for everything was plentiful. Just overall good experience. My wife was completely surprised and very happy with the selection of flowers that were sent as well. Would definitely recommend and will be ordering again.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Cassandra,

    Thank you for such a lovely review! We're so glad everything from the flowers to the service exceeded expectations, and we’re excited to be part of your future special moments!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Ease of Use

    Reviewed Nov. 4, 2024

    Website was very easy to use, great selection of bouquets to chose from. They arrived very fresh and on time and packaging was very good. The vase was a little small for the delux flowers but we got them to fit. She will love having these arrived all year long!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Kathryn,

    Thank you so much for your wonderful feedback! We're thrilled to hear that the bouquets arrived fresh, on time, and that you loved the selection—can't wait to help you brighten more days all year long!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed Nov. 3, 2024

    I love Bouqs. The flowers are always GORGEOUS, FRESH, AND LONG-LASTING. And they always arrive on time. Great job! I have a 2x/month subscription. Photos attached. The third photo was how beautiful they still were after more than a week! This is a great company with outstanding customer service. The subscriptions are very flexible (you can change date, arrangement and frequency anytime and easily). I highly recommend.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Nancy,

    Thank you so much for this glowing review and for being a loyal subscriber! We're thrilled that you’re loving the freshness and flexibility—we can’t wait to keep brightening your space with every delivery!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed Nov. 3, 2024

    I have not been disappointed by one bouquet that I have received. They are delivered on time and fresh. The assortment of flowers arrangements offered each month are beautiful and there is at least one style of arrangement for everyone's taste. I would recommend Bouqs to everyone. You will not be disappointed.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Rose,

    Thank you so much for your kind words and recommendation! We're thrilled to hear that each bouquet has been a beautiful experience for you—looking forward to sending more blooms that you’ll love!

    Best regards,

    Faye@TheBouqsCo.

    Reviewed Oct. 28, 2024

    Received a birthday bouquet Saturday. The weather was cool, it was outside no more than 2 hours. Same afternoon opened it. The roses had brown rims on the petals, the ranunculus floppy and a different flower, unsure of species was dropping its petals. The bouquet would have been lovely had it been fresh. This is my second such experience with Bouqs. Two other deliveries were beautiful. The picture below is Monday!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Dervila,

    We truly apologize for any disappointment you had with your Bouq. We appreciate you sharing this with us and are dedicated to helping in any way we can. Please be on the look out for an email from us. We hope to make your experience better.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed Oct. 28, 2024

    LOVED THEM AND SPECTACULAR! Beautiful black tip, red roses perfect the halloween season to say a surprise, "I love you!" What you see and purchase is what you get! I bought the bouquet and she melted in love when they arrived. You will NOT be disappointed!...

    Sincerely,

    Bobby

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Bobby!

    Thank you for sharing your 5-star experience with us. We hope to continue providing you with beautiful blooms in the future!

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    PriceRates

    Reviewed Oct. 19, 2024

    The design is gorgeous—simple yet quirky. The freshness is as if I harvested from my garden and brought them in. I’ve been ordering the deluxe version of the bouquets in my subscription. But because of the price increase, I was considering getting the non-deluxe version. But I’m enjoying this particular bouquet so much that I’m reconsidering. It’s nice to split the deluxe version into two vases and have one for the work week and one in my kitchen for my domestic life.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Dhara!

    Thank you for sharing your joyful experience with your subscription! We appreciate your kind words about the design and freshness of the flowers. We're glad to hear that you've been enjoying the deluxe version, but we also understand that the price increase is a factor to consider. We hope you'll continue to enjoy your subscription and that we can provide you with more beautiful blooms in the future.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Online & App

    Reviewed Oct. 12, 2024

    I was looking for a same-day delivery service and was impressed by the variety of options available for same-day delivery on the website. The process was smooth, and the flowers my friends received were absolutely beautiful! I’ll definitely be using this service again and look forward to treating myself to some flowers in the future.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Andrea!

    We are so glad to hear that you were impressed with our same-day delivery options and the quality of the flowers! Thank you for choosing us for your floral needs. We look forward to serving you again in the future!

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed Oct. 8, 2024

    Delivery was right, on time, beautiful, gorgeous (I was sent picture by recipient) and Bouqs never fails me. My friend in Florida just had surgery and could not evacuate but had a safer house to stay in. Finally found help to get there and was ready when they arrived. Packed clothes, water, ice, meds, food and Bouqs flowers! You know, just the necessities! They ended up doing double duty at just the right time. I will always recommend Bouqs! Found by happenstance, customer fo life!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Megan,

    We're so glad to hear your friend loved the arrangement! Thank you for choosing Bouqs to brighten their day, even in challenging times. We're always here to assist with your floral needs.

    Best, 

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed Sept. 30, 2024

    I paid $144 for flowers delivered to my sister. I am terribly disappointed they were already wilted when she opened the box 1 hour after delivery. I will never order from your company again and I am sharing photos of the flowers to my friends to let them know as well.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Sara,

    Thank you for bringing this to our attention.

    We’re truly sorry to hear about your experience. This is not the kind of experience we strive to provide, and we understand any frustration this has caused. We take your feedback seriously and would love the opportunity to address this further. Please expect an email from us shortly as we work to resolve this issue and improve your experience.

    With kindness,

    Ram@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedMaintenanceStaffResolution

    Reviewed Sept. 30, 2024

    I love having my flower subscription. The way the flowers are packaged when they come to my house is also great. That helps them to not be damaged. Usually, the flowers are amazing, but if they are not or if there is an issue, customer service is very quick to fix the issue. That makes me love this company even more. And makes me want to continue buying from them.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Shari!

    We're so glad to hear that you love your Bouqs subscription! We appreciate your kind words about our packaging and customer service. It's our goal to provide a delightful experience, and we're thrilled to know that we've met your expectations

    Cheers,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed Sept. 30, 2024

    We sent flowers to one of our grieving Yana’s as she just lost her father. I recommended your company and provided options. Thank you for not disappointing me for recommending and thank you for sending a full fresh beautiful bouquet with buds that are all opening beautifully 4 days after received. This bouquet will be fully opened in a few more days and will look exactly as pictured which is so rare.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Cherree!

    We appreciate you for sharing your experience with us, and we're so sorry to hear about Yana's loss. We're honored that you recommended us, and that the bouquet brought comfort during this difficult time. Thank you for choosing us.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsOnline & App

    Reviewed Sept. 24, 2024

    I've given flower subscriptions to a couple of people--they're always thrilled, and I look like a hero! The flowers are consistently lovely, arrive on time and--very important--the arrangements look like they do in the photos on the website. They also LAST. After a week, they're still fresh. I've had them last up to 2 weeks and beyond, depending what's in the arrangement.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Judith,

    We're overjoyed to hear you and your recipients love the flowers! It's our mission to make every delivery a delightful experience, and your kind words mean the world to us. We can't wait to create more beautiful moments for you!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsPunctuality & SpeedFollow-Through

    Reviewed Sept. 16, 2024

    I love this arrangement! I have sent it to two different people and both loved it. I got to see the second one in person and it is, indeed, lovely. The anemones and ranunculi are gorgeous! The first time I ordered, I wanted it delivered as soon as possible; the second time, I scheduled a few weeks in advance. Both delivered as promised. As always, nice job, Bouqs!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, Susan!

    Thanks for the glowing review! We appreciate you for sharing your 5-star experience with us. We look forward to helping you with your next floral needs.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsPriceStaffRates

    Reviewed Aug. 26, 2024

    I have been ordering from the Bouqs for gifts for years now. The quality, delivery, and selection has been unparalleled for the price. I have never had an order go wrong or someone unhappy with their Bouq. I also love the ability to see which farmer I am supporting and how many are women. The tropical arrangements and succulents are unique and well received. I recommend the Bouqs to any and all who want to send specially crafted flowers to those they care for and will continue to buy from them!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, Sarah!

    We truly appreciate your kind words and continued support! We are more than happy to hear that you've had such a positive experience with us. Your loyalty means the world to us. We're committed to providing the highest quality flowers and exceptional service, and we hope to continue to exceed your expectations. Thank you again for sharing your review.

    With kindness,

    Ram@heBouqsCo.

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Aug. 20, 2024

    Excellent service and on time delivery of flower order and the flowers arrived in good condition. I have ordered delivery several times and each time the order arrived as requested and in good condition. The order was easy to enter on the website and the response is excellent to track the order. The final delivery notice was sent upon delivery.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Richard,

    Thank you for your wonderful review and for choosing us repeatedly. We're delighted that our service has consistently met your needs, and we look forward to continuing to exceed your expectations with every order.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsPriceRates

    Reviewed Aug. 19, 2024

    I have used subscription service for about 2 years and the arrangements my friends and family have received have been far superior to the ones I previously bought from other mail order floral delivery companies or purchased at a local florist. The prices are incredibly reasonable and the multiple ways to change. The item ordered and/or the recipient is seamless. I don’t see myself using any other service for flower delivery.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, Connie!

    We are overjoyed to hear about your 5-star experience with us. We are committed to providing a delightful experience, and your feedback confirms that we are on the right track. Thank you for choosing us for your floral needs!

    Best regards,

    Ram@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Aug. 17, 2024

    Updated on 03/28/2026: I have used the Bouqs Company on a regular basis to send flowers for a couple of years now--and I'm never disappointed in the responses I've received from family and friends who have received my orders! They have all raved about their beauty and freshness--lasting longer than with any other flower company I have used in the past. And their customer service is very prompt, courteous, efficient and fair. The Bouqs Company has been the best I have found!

    Original review: I have looked for a reliable online flower company for a number of years. Last year I found Bouqs Company and I can truly say I have never been disappointed! Their flowers are always fresh and speedily delivered. The one time the flowers did not arrive in good condition was when there was an immense storm on the East Coast, and my Connecticut delivery was not satisfactory. The immediately sent no flowers--no question! Thank you so much for your continuous, outstanding service!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, Gwendolyn!

    Your kind words about our flowers and service mean the world to us. We truly appreciate your business and continued support. Thank you for sharing your 5-star experience with us!

    Best,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsPrice

    Reviewed Aug. 17, 2024

    I thought I was getting a flower arrangement delivered to my 91 yr old mother for Mother’s Day, but it was a do it yourself box of roses not in a vase. I guess did not read the details of the service closely enough. I didn’t want to send a chore/project to my mom as a gift. Roses weren’t in great shape and some had brown petals. A little pricey for this.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Deborah,

    We're so sorry to hear that your Mother's Day gift wasn't what you expected. It's definitely not the experience we want anyone to have, especially on such a special occasion. We understand your frustration and would love the opportunity to improve this experience. Please expect a private message from us shortly as we address your concern further.

    Sincerely,

    Faye@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed Aug. 12, 2024

    It is not easy to find black roses that don't look dead. The Bouqs Company delivered beautiful black roses with a soft bluish/purple color on the green leaves, so it looked perfect! They were delivered in a box, wrapped up tight and I was able to keep them in the fridge a few more hours until they were ready to be presented! Our peer loved them and our entire work staff couldn't believe I found them. Thank you Bouqs Co!

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    The Bouqs Company
    Response from The Bouqs Company

    Hello, Jen!

    We truly appreciate your kind words! It's heartwarming to know that you and your colleagues loved the black roses. Your feedback means the world to us, and we hope to serve you again soon!

    Cheers,

    Ram@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 2, 2024

    Flowers were beautiful. What was left of them after they arrived a day late. The box looked as if it was run over by a vehicle and several of the flowers were ruined. The package was delivered to the wrong address and the recipient brought them to me a day late for the anniversary they were to celebrate. Other than that the remainder of the surviving flowers are still beautiful!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, Daniel!

    We are sincerely sorry for any disappointment with your recent experience with us. This certainly not the kind of experience we strive to provide, especially for important occasions, so we deeply apologize. We'd love to get a chance to make things right with you. Please be on the lookout for a private message from us on this platform. We value your satisfaction and hope to improve this experience.

    With kindness,

    Ram@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 23, 2024

    I wanted to extend my heartfelt thanks for the exceptional customer service I received regarding my recent order. Unfortunately, the roses I received for our anniversary were wilted. I submitted a photo of the issue through your website, and I was promptly assisted with a hassle-free resolution. Your team’s efficiency and understanding turned a disappointing situation into a positive experience. I truly appreciate the excellent service and will continue to purchase and let others know about Bouqs.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Isidro,

    Thank you so much for sharing your experience and kind words. We're so happy to hear our team was able to make things right. Happy anniversary! We look forward to serving you again soon.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed July 23, 2024

    I love that you have so many choices for customization. Even when I choose a different bouquet than suggested, I never run out of options and never need to duplicate. Also love that I can choose a date each month for subscription delivery and they're never late (i can track the delivery which is so nice!). I can get flowers for my mom on her exact birthday or anniversary or just because. It's a perfect way to say I love you to my mom with flowers even though I live hundreds of miles away from her.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Jill,

    Thanks for the awesome review! It makes us happy to hear that you find our customization easy and deliveries convenient. We look forward to continuing to brighten your (and your mom's) days with beautiful blooms!

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    StaffResolution

    Reviewed July 22, 2024

    After Fedex failed at delivering the Bouq on time and letting it sit in a warehouse an entire weekend, Mark C showed great understanding in my frustration of a failed delivery that missed a birthday. He immediately made it right and the entire process was super easy! Mark C singly handedly assured my continued subscriptions and orders with Bouqs. This makes "Friday Flowers" an easy task as I don't have to find the time to go by a local florist and then work out the logistics of delivery. The flowers when Fedex does their part always arrive fresh and turn out beautiful!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, Kyle!

    Thank you for sharing your fantastic review! We're so sorry to hear about the initial delivery issue with FedEx, but we're absolutely thrilled that Mark C. was able to step in and make things right for you.

    It means the world to us that Mark's understanding and quick action ensured your continued subscriptions and orders with Bouqs. We strive to provide a seamless and delightful experience, and hearing that Mark's efforts turned a frustrating situation into a positive one truly warms our hearts. We look forward to surpassing your expectations onwards.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsEase of Use

    Reviewed July 16, 2024

    Site was easy to use and the selection could not have been better. They were sent to an assisted living establishment and the delivery went very smoothly. The flowers were stunning! Everyone who come to visit my aunt is overwhelmed by how beautiful they are. I would recommend this site for anyone looking to send unique high quality arrangements.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi there!

    Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that you found our site easy to use and that our selection exceeded your expectations. We truly appreciate you for choosing us and for recommending us to others. We look forward to serving you again soon.

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsSales & Marketing

    Reviewed July 16, 2024

    Great discount. Driving force to check out the website. I was thrilled with the quality and selections. Very bright and cheerful bouquets and plants. Making the final voice was difficult! My SIL loved her flowers. I’m no longer in the dog house!! Thank you! Flower arrangement arrived on time. Wonderful quality!!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, Dr. Liba Feit!

    We appreciate you for sharing your 5-star experience with us. We are committed to providing a delightful service, and we are pleased to hear that you had such an experience. We hope you'll choose us again for your future floral needs.

    Cheers,

    Ram@TheBouqCo.

    Verified purchase
    Rates

    Reviewed July 12, 2024

    Whether it’s a gift of your favorite roses, daisies or a plant that you give to yourself or a surprise for someone you love, the variety and freshness of bouquets is first rate! Giving the stems a fresh cut and clean water every couple of days extends the appearance and fragrance 7-10 days. I recommend their option of monthly deliveries - and you’ll enjoy the smiles and hugs you receive!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, Dianne!

    Thank you for the lovely review! We are delighted you love the variety and freshness of our bouquets. The monthly delivery tip is a great one - more smiles and hugs guaranteed! We appreciate your recommendation.

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed July 7, 2024

    Each month, you bring a huge smile to my partner's face with your unique and colorful arrangements. She loves them and I love how she gets excited when they arrive. Please continue your great work! I've been sending flowers from Bouqs for years and plan on continuing for years to come!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, Darren!

    We appreciate your wonderful feedback! It’s heartwarming to know our flowers bring so much happiness to you and your partner. Thank you for your loyalty to Bouqs!

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    CoverageMaintenance

    Reviewed July 7, 2024

    My first order to my home arrived wilted. I complained to Bouqs and said that I would cancel my monthly orders if the next one arrived in a similar condition. Someone at Bouqs apparently headed my criticism, used a different carrier, and the second order arrived in much better shape. I will have to replace the greens that came with the blossoms, but that is a minor inconvenience and a minor expense. I will mention, also, that we are having very hot weather here in Arizona, around 100 degrees every day.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Margaret,

    We're so glad we were able to turn your experience around! We appreciate you giving us a second chance and for sharing this experience with us. We're always working to improve our delivery process, especially in challenging weather conditions. Thank you for choosing Bouqs!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    PriceRates

    Reviewed July 1, 2024

    Quality for a decent price is getting harder and harder to come by these days and I'm always more than satisfied with my purchase at Bouqs. They have lovely variety and great options to match my budget. I recommend them for many occasions; birthdays, holidays, sympathy and "just because." I have ordered several times and I love the bouquets I received from Bouqs.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Sarah!

    Thanks for your awesome review! We're so glad you love our flowers and find them perfect for any occasion. We can't wait to be part of your next celebration with another gorgeous bouquet.

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsPunctuality & SpeedStaff

    Reviewed June 30, 2024

    Breathtakingly gorgeous! If you are reading this review, you deserve the best. Treat yourself or loved one to any arrangement from Bouqs! You will NEVER be disappointed. This company is exceptional, professional, prompt, and has broadened my knowledge of the beauty that God has created in flowers from around the world. I am truly grateful.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Ja’Net,

    We're overjoyed to hear our flowers made such a beautiful impact! We appreciate your thoughtful review and look forward to serving you again!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed June 21, 2024

    I have been a subscriber for several years. I ABSOLUTELY love the flowers I order. Each and everyone has been BEAUTIFUL, delivered ON TIME, and last forever! I have always ordered for others but tempted to order for myself next time! I have one friend who tells me that his flowers were the best gift he had EVER received!!!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello, Corinne!

    We are delighted to hear you love our flowers! Thank you so much for being a subscriber for several years - that means a lot to us. We strive to deliver beautiful, long-lasting blooms on time, and hearing that we consistently achieve that for you is fantastic!

    And your friend's comment truly warms our hearts. Flowers can be such a meaningful way to show you care, and we are so happy they were the best gift he ever received. We hope to continue to exceed your expectations in the future.

    Best regards,

    Ram@TheBouqsCo.

    Verified purchase
    Customer ServiceStaffEase of Use

    Reviewed June 21, 2024

    We are amazed by each unique and beautiful bouquet. The bouquets last about two weeks and are the perfect gift for the “person who has everything.” We purchased a monthly subscription for my mother and she has been delighted with each bouquet. It is very easy to choose a bouquet online and easy to change the delivery date if needed. The website and email reminders are very user friendly. I highly recommend the monthly subscription!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, Simonie!

    We are thrilled to hear your mom loves her monthly bouquets! It warms our hearts to know they bring her delight. Thank you for highlighting the ease of use on our website and the flexibility of changing delivery dates - that's important to us! We truly appreciate your kind words and highly recommending our subscription service.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsPriceStaff

    Reviewed June 17, 2024

    Every recipient of a Bouqs arrangement I have sent has commented on their beauty, the uniqueness of the arrangement, and how long they last. These are very high-quality gifts for the cost, a true value! I generally do not make recommendations, but I do so without reservation for the outstanding work and value of this company!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Pam,

    We're so grateful for your wonderful review! We appreciate your recommendation and look forward to serving you again in the future.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 15, 2024

    1st time that I was the recipient of flowers from Bouqs (I’m usually the sender), a Mother’s Day gift from my daughter. Flowers were old & damaged, falling apart in the box. By the way we brought the flowers into our home immediately after they were delivered. The only thing salvageable were the 3 beautiful succulents. I was disappointed & surprised. I’ve used your company exclusively over the last couple of years (graduations, birthdays, get well…) and every time the flowers were beautiful. I contacted CS, explained what happened, sent a photo & was immediately issued a prompt sincere apology and credit. Your flowers are beautiful but in my opinion what sets you apart is excellent customer service. I am so impressed that I recently became a monthly subscriber. Can’t wait to receive my flowers next month! Thank you.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Marybeth!

    Thank you for sharing your experience with us. We truly appreciate your understanding and patience as we make things right for you! We are committed to providing a delightful service onwards. Welcome to the monthly subscriber family – we can't wait to brighten your day next month too!

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    Customer ServiceContract & TermsTechStaffTimeliness

    Reviewed June 14, 2024

    I complained about an arrangement sent to my sister. Customer service IMMEDIATELY responded back and another arrangement was sent out. It is beautiful. Thank you for such amazing customer service and taking ownership when showed pictures. I would highly recommend I’m very happy that I did say something instead of just shrugging it off. Judy **

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, Judith!

    We appreciate you for sharing your experience with us! We are delighted that we could turn things around for you. Thank you for letting us know about the initial issue and for appreciating our customer service team's quick response. We appreciate your business and recommendation!

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    CoverageMaintenanceTimeliness

    Reviewed June 11, 2024

    I submitted my comments, but I received peonies from you the day before my daughter’s wedding. I ordered them in case the bouquet was not made well. The flowers were perfect and closed when I got them just as I wanted and opened slowly and beautifully the next day after I clipped them and put them in water. We actually used a couple to replace the flowers in her bouquet, and the rest were sent to be preserved with her original bouquet.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Deanna!

    It brings us so much joy to hear that our flowers were a part of such a happy occasion. Thank you for sharing your positive experience with us!

    Cheers,

    Faye@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed June 11, 2024

    This is the most stunning bouquet you will ever see. It is all different shades of white with a variety of flowers, mostly roses of all sizes and it lasts for weeks if properly cared for. I received this years ago from my niece and fell in love so I decided to send to her this year on her birthday. She loved it!!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, Janine!

    We're so happy to hear the French linen bouquet brought you and your niece so much joy! Thank you for sharing your experience.

    Best,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed June 8, 2024

    I love my Bouqs subscription because it allows me to remember birthdays and special occasions for all of my loved ones. The best part is I can be confident that the quality of the flowers is always stunning and unique. I love all the different options they offer and the ability to make the bouquets different sizes.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Anne,

    We appreciate you sharing your experience! It makes our day to know the Bouqs are bringing joy to you and your loved ones.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePriceRates

    Reviewed May 21, 2024

    The Bouqs Co. is wonderful! From seasonal selections, to shipping, to customer service! I will be ordering again, and again for all different occasions! And to mention great price and ethical practices! My grandma loved these flowers and I was happy I could wish her a Happy Mother's Day from states away!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Lindsay,

    So glad your grandma loved her Mother's Day flowers! Thanks for the awesome review and for choosing The Bouqs Co. for this special occasion.

    Best,

    Faye@TheBouqsCo.

    Reviewed May 20, 2024

    My husband order me beautiful flowers from this shop and the flowers came with no plant food. I put the flowers in water after doing everything the instructions told me to do and my flowers were dead within 3 days. This is definitely not what I expected after 200.00 order!

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Mandy,

    We're so sorry to hear that your beautiful flowers didn't last as long as you expected. We understand how disappointing that must have been, especially considering the cost. We're committed to making things right and are glad to see that our chat customer service has addressed this concern and arranged for replacement flowers to be sent. We hope the new flowers brought you joy!

    If you have any further concerns, please don't hesitate to reach out to us at help@bouqs.com - we're always here to help.

    Sincerely,

    Faye@TheBouqsCo.

    Verified purchase
    Sales & MarketingPriceRates

    Reviewed May 15, 2024

    Flowers are very high quality. They came not fully bloomed yet, as stated in the description, and they arrived exactly when they were supposed to. Price was reasonable, and the discount special for Mother's Day was great. Very good overall experience. I will definitely be ordering again in the future

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Eric!

    We're so happy to hear your flowers arrived on time and in perfect condition! Your satisfaction is our top priority. Thanks again for your business and the 5-star rating!

    Best,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed May 15, 2024

    I ordered flowers for both my mother and mother in law for Mother’s Day. The orders that came (flowers) roses, succulents were beautiful, flower quality was of high standards. Flowers arrived in great condition, and on time as expected. My mother lives in an area where there are no florists locally, so I hadn’t ordered her flowers in some time, so this service was very convenient.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Janelle!

    Thank you so much for sharing your wonderful experience! We're thrilled your mothers loved their Mother's Day flowers. Your kind words truly make our day, and we appreciate your business!

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    PriceRates

    Reviewed May 14, 2024

    There is such a great selection of bouquets to pick from. The prices are affordable. So easy to order online. They were delivered in a very timely fashion. The flowers are fresh and lasting. My niece was so excited and happy to receive them. Thank you so much for making this easy for me and made her day!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Sharon,

    Thank you so much for sharing your wonderful experience! We're thrilled to hear your niece loved the flowers and that we could make her birthday special. We truly appreciate your kind words and look forward to serving you again soon.

    Best,

    Faye@TheBouqsCo.

    Customer ServiceRefunds & Payouts

    Reviewed May 14, 2024

    They sent my mom dead flowers for Mother's day. My mom called me and said, "I know you had good intentions, but these flowers are awful!" Wow! How embarrassing. My mom sent me photos, they looked like flowers you'd find in a trash bin. They are giving me a hard time giving me my money back. Terrible. Never again.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello there,

    We're so sorry to hear about your experience with the Mother's Day flowers. That's definitely not the special moment we want to create for anyone. We're glad to hear that our social media team has addressed your concern, and we'll be sure to take this feedback into account for future improvements. We hope you'll give us another chance to provide you with the high-quality service and products that we strive for.

    If you have any further questions or concerns, please don't hesitate to reach out to us at help@bouqs.com - we'd love to help!

    Sincerely,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed May 14, 2024

    Everything was sent on time. The customer was happy which was my wife. It was her name day because we celebrate name days as Greek orthodox. I usually use this site because the flowers are awesome!!! I would recommend this to anyone that loves colorful, exotic, beautiful flowers!!!!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Ioannis,

    What a lovely reason to send flowers! We're delighted we could help you celebrate this Greek Orthodox tradition. Thank you so much for the wonderful review and for sharing your wife's joy with us!

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed May 14, 2024

    I was helped by Thrissa B. at the Help center for Bouqs.com in getting a damage plant I purchased for Mother's Day sent to my Mother. Thrissa B. made this process simple and easy and made my mother very happy. Thank you Thrissa B. for all your help. Andrew **

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Andrew,

    We're so sorry to hear about the damaged order, but we're grateful that Thrissa B. was able to make things right for you. We strive to make every experience a positive one. Thank you for your business and for taking the time to leave a review!

    Best,

    Faye@TheBouqsCo.

    Online & App

    Reviewed May 13, 2024

    I received Peonies from my daughter for Mother's Day. The flowers arrived wilted, I followed all the instructions, and they did not revive. Literally falling apart after 2 days.. Beware of their photos on their website..

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Laura,

    We're so sorry to hear about your experience, as this doesn't reflect the level of care we strive to provide. We're glad to see that your concern has been addressed via chat and the order has been refunded. We appreciate your understanding and will use this experience to improve our services. If you have any further concerns, please don't hesitate to reach out to us at help@bouqs.com. We're always here to help!

    Sincerely,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed May 13, 2024

    Easy to order, selection is awesome. Flowers come as described and on time. Delivery person notified me when delivered and where they had left them as the person I was sending them did answer the door... I then could easily reach out and let them know!! The flowers appeared fresh and are lasting really well.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Karen,

    Your kind words truly brightened our day! We're thrilled that the fresh blooms and seamless delivery added a touch of joy to your special moment. Thank you for trusting us to be a part of it!

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsHonesty & Transparency

    Reviewed May 13, 2024

    Wish I could leave a zero star review. Horrible floral company. Not only was the delivery late but the flowers are horrendous. They are beat up and bruised. Most of the bulbs never opened due to damage. The flowers were sent with no moisture toilette at the stems so everything was dried out. Overall horrible experience. On top of everything the customer service would not issue a refund, instead they are trying to give me a Bouqs credit. Why would I ever risk buying from here again. So disappointed. I suggest going to the Reddit and looking toilette reviews, way more honest than they are on here.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Emily,

    We are truly sorry to hear about your disappointing experience with our floral delivery. Your feedback is incredibly important to us, and we want to make things right. Please expect an email from us shortly as we are committed to addressing this issue and improving your experience with us. Thank you for bringing this to our attention.

    Sincerely,

    Faye@TheBouqsCo.

    Refunds & Payouts

    Reviewed May 12, 2024

    So disappointed for my Mother's Day flowers. I received my flowers from my daughter on Saturday. When I opened them they were just about all dead. So wilted no matter how I hard I tried to rehydrate them nothing worked. Roses' heads were totally dropped. Snap dragons were all ready brown, 1/2 way up the stem (old). Carnations and fillers last forever. So disappointed!! Hope my daughter gets her money back!!!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Sharon,

    We are sorry to hear that the flowers you received for Mother's Day did not meet your expectations. Providing a high-quality experience is of the utmost importance to us, and we appreciate you bringing this matter to our attention. Please expect a private message from us shortly on this platform to address this issue and ensure your satisfaction. We value your feedback and look forward to the opportunity to improve your experience with us.

    Sincerely,

    Faye@TheBouqsCo.

    Punctuality & SpeedTransparency

    Reviewed May 12, 2024

    I placed the order and received a confirmation 11 days before Mother's Day. My mom never got her flowers. There was never an indication of a problem. When I asked what happened, they said it was "beyond their control" that they could not deliver it or send any updates whatsoever. I can still log in and check the status as "being prepared for delivery". I was offered 20% off a future order. Too little, too late. This company needs to own up to their shortcomings and apologize to customers they embarrass.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Nathan,

    We sincerely apologize your mom didn't receive her Mother's Day flowers. This isn't the experience we want for anyone, especially on a special day. We value your feedback and want to address this with you directly. As such, please expect an email from us shortly. Thank you for sharing your experience with us.

    Warm regards,

    Faye@TheBouqsCo.

    Contract & TermsTimeliness

    Reviewed May 12, 2024

    Terrible company. I ordered flowers for my mom for Mother's day. They didn't arrive so I messaged the company. They tell me that they can't get them sooner than 4 days after the delivery date. When I say that is not acceptable, they say I can chose different flowers. There is almost no selection but my exact arrangement is listed under same day deliveries. I tell them that the website says that I can get the same flowers same day if I order them now, so why can't I get them on the correct day when I ordered them 11 days ago. They tell me that I can't get them same day because of the Mother's Day rush.

    Apparently ordering flowers for Mother's Day 11 days before Mother's day means that you will actually get flowers four days or more after Mother's day. And they won't tell you there is a problem until you message them. This is the second time I have ordered from Bouqs and this is the second time this exact thing has happened (although the first time it happened on my mom's birthday). If you want flowers to arrive on a particular date DO NOT use this company.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Leigh,

    We sincerely apologize for the inconvenience and disappointment you have experienced. We want to assure you that we take this matter very seriously, and we are committed to making things right. Please expect an email from us shortly, as we would like to address this case and work towards improving your experience with us. We value your feedback and appreciate your patience as we work to resolve this issue.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Price

    Reviewed May 11, 2024

    The flowers are beautiful and not very expensive and is packaged very well for being transported. The flowers came a few days earlier than expected but wife loved them. They smell very good. The only problem is that they didn't come with any food to put in the vase.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Todd,

    We're so glad to hear that they arrived in great condition and brought joy to your Mother's Day celebration. Just a quick note, our flowers do not require flower food to open beautifully. All they need is fresh water changed every two days and a 45-degree angle stem trim. With these simple steps, your flowers will have a long vase life and continue to brighten up your space. Thanks for your review and for choosing us. We look forward to serving you again in the future!

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceMaintenanceStaff

    Reviewed May 10, 2024

    Subscription bouquet arrived with two broken flowers, two smooshed flowers and carnations not the color as described. Past orders have been excellent so I immediately reached out to Bouqs through the website's chat and received resolution in a timely manner. Next subscription order will be 50% off which I think is reasonable. I have been happy with the service thus far. I am sorry, I already deleted the images, but I had included them in the online chat.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Katherine,

    Thank you so much for sharing your feedback with us. We're sorry to hear that the quality of your recent bouquet did not meet your expectations, but we're glad we were able to resolve the issue promptly and to your satisfaction. Your continued business is truly appreciated, and we look forward to providing you with an exceptional experience on your next order.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed May 10, 2024

    I usually order my flowers from Amazon but never again!! Bouqs has awesome prices, beautiful flowers!! Fast shipping and amazing customer service. I really appreciated how gorgeous the plant was, and how we can replant it to grow even more flowers. I loved too that my friend got a really pretty card, it was a gift for her for Mother's Day and she absolutely loved it.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Christine,

    Thanks for the amazing review and we're so happy to hear your friend loved her flowers! We appreciate your business and hope you come back for more beautiful blooms soon.

    Best,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed May 4, 2024

    I just ordered the perfect, beautiful tulip bouq for my mom for Mother's Day. I love the huge selection of gorgeous bouqs and I love that my subscription gives me a reason to send flowers just because too. All my orders have arrived on time and have looked beautiful. Thank you Bouqs!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Charlotte,

    We love having you as part of the Bouqs family! Thanks so much for the amazing review, and we're so happy to help you spread some flower joy!

    Best,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed April 30, 2024

    I am absolutely thrilled with my experience. It was very easy to place an order. I was particularly pleased that the order arrived exactly when I wanted it to arrive. I received a photo of the roses and they were absolutely stunning. My aunt was thrilled with the gift for her 89th birthday!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Vanessa,

    We’re overjoyed to hear about your experience! Thank you for entrusting us with such a special gift for your aunt’s 89th birthday—we’re glad we could make it memorable.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 30, 2024

    Bouqs is pretty amazing. I’ve been buying from them for years and still don’t know how they do it. It’s really unlike anywhere else; amazing selection, their flowers are the highest quality I’ve ever seen (they make Whole Foods’ flowers look bad by comparison) and the delivery is super fast. As long as you remember someone’s birthday the day before it, Bouqs can get a

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Jonah,

    Thank you so much for your glowing review! We’re thrilled to have you as a loyal customer and appreciate your continued support.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    PriceRates

    Reviewed April 23, 2024

    The bouquets are beautiful, the price is right and the blooms last longer than most other services. I have received them as gifts and now regularly give them as gifts as well. I also appreciate that you can choose vase or no vase - and their vases are really nice.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Trae,

    Thank you so much for the kind words! We're thrilled to hear you love our flowers and find our service perfect for gift-giving. We're always happy to help spread joy!

    Best,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed April 23, 2024

    Beautiful every time! My mother in law lives in another state and this is a great way to stay connected! She loves them and sends us photos each month when they arrive! It’s a great gift idea, especially for our elderly family members who don’t want or need more “stuff”.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Staci,

    Thank you so much for your heartwarming review! It makes us incredibly happy to know we can help you stay connected with your mother-in-law. We're so glad she loves the flowers!

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed April 15, 2024

    I have been receiving emails about the flowers from this company for a very long time. The bouquets look so beautiful that I enjoy opening each email to brighten my day. I did not think I could afford to buy these flowers for myself. But then I read about their subscription discounts, which includes free shipping and I realized I could afford to get a subscription order delivered every month or two.

    My first bouquet was delivered this week and I absolutely love it! The flowers were fresh, tropical, and even more beautiful than pictured. In the past when I have ordered flowers online from other companies I have typically been disappointed because the flowers that arrive do not live up to the beauty of the photos online. But not with Bouqs. This bouquet is a showstopper and looks very expensive and I have been enjoying it every time I walk by it all week. I have been going through some difficult times and a gorgeous bouquet of flowers can help brighten your day. The subscription pricing is a great deal and very flexible regarding how often and when the deliveries are made. I highly recommend anyone looking for flowers for a gift for a loved one or for themselves to buy from Bouqs. You will not be disappointed!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Ericka,

    Thank you for choosing us and for sharing your experience. We're glad that our subscription options and flowers were a helpful way to bring some extra joy into your life. We appreciate your recommendation and look forward to delivering more stunning flowers to you in the future!

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed April 15, 2024

    The flowers were beautiful and delivery was fast. This is my 6 order and I will continue to use your service. The orders went to two different states with rural addresses and the deliveries were on time. I love your freshness and bold colors of the blooms. Thank you for a consistent product.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Jill,

    Thank you for your kind words and continued support! We're thrilled to hear that our flowers have consistently exceeded your expectations and brought joy to your friends. We appreciate you choosing us and look forward to delivering more beautiful blooms in the future.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    StaffValue

    Reviewed April 13, 2024

    We gave subscriptions to three women and each has been so very happy with their flowers. Fresh, fragrant & beautifully made bouquets. And they last for so long. I have recommended Bouqs to many friends and will continue to do so. Excellent product, service and value for money. What more could you want!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Anne!

    Thank you for trusting us with such lovely gifts, and for recommending us to your friends. We're thrilled everyone is enjoying fresh, beautiful flowers. We hope to have the pleasure of serving you again soon!

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed April 12, 2024

    I got some tulips for my girlfriend, and she keeps telling me how much she loves them. She told me they were her favorite flowers she’s ever gotten and how they make her smile every time she looks at them. The Bouqs Co. was incredibly helpful and efficient in getting me the flowers I needed!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Timothy,

    Thank you for your wonderful review! We're so happy to hear that our tulips brought a smile to your girlfriend's face. We appreciate your business and for choosing us to help spread smiles.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed April 10, 2024

    I recently received an order that just was not up to par for the past bouquets. It’s happened a few times but the last time really just sent me over the edge. So I decided to contact support for the first time ever for Bouqs. And I was really scared that I wasn’t going to receive compensation because I didn’t take any pictures of the messed up flowers and stems that arrived. But having Mark just work with me and actually believe me when I really needed somebody to helped so much. He offered store credit for me which was so helpful because I already do a subscription so I didn’t see the need in ordering a replacement bouq or getting the next subscription covered. So I really appreciated his help. As somebody who also works in customer service, it was refreshing to see somebody help me in the same way that I would help somebody else. He’s phenomenal.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Sevasti,

    Thank you for your lovely review! We're thrilled to hear that you had a positive experience with Mark C. We are glad we could assist and if you ever need anything else, feel free to reach out.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2024

    This is my second order with Bouqs. There was a small problem with the delivery of the first order to which their customer service was excellent at resolving. This order went perfectly. Both orders had beautiful fresh flowers. Their flowers are the freshest and longest lasting we've had since moving from Europe 16 years ago.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, James!

    Thank you so much for taking the time to leave such a wonderful review!

    We appreciate your kind words, and we look forward to helping you celebrate all of life's special moments with beautiful blooms!

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed April 5, 2024

    For Easter I sent my Mom flowers from BOUQS. And they were absolutely beautiful! It’s not my first order all my orders have been just as beautiful as described! And delivered on time! Another great incentive from BOUQS. Is if you join the monthly club you receive 30% off your order and free shipping. They also give you 3 size choices and if needed vase choices! Thank you BOUQS!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Wendy,

    We’re so grateful for your review and thrilled to hear that your mom loved the Easter flowers! It’s our pleasure to serve you and we can’t wait to bring more joy into your life with our next delivery.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 27, 2024

    Beautiful flowers. Beautiful plants. Beautiful presentation. Excellent communication with customers. Orders arrived on time. A wide variety of selections. I sent two “sympathy” bouquets that could be planted in memory of their loved one. Each person reached out to me, expressing how much they loved and appreciated the flowers/plant. I learned about this company via the New York Times. Highly recommend.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Joann,

    We’re truly touched by your kind words and thrilled to hear that our flowers and plants have brought comfort during such a tender time. It’s our honor to help convey your heartfelt sympathies, and we eagerly look forward to crafting more beautiful memories for you in the future.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Online & AppStaff

    Reviewed March 26, 2024

    I have had a subscription with Bouqs since January 2022, and I receive flowers from them bi-weekly. The website is user-friendly and I get subscriber perks that change every month. The quality of their blooms, the variety, and the absurd ease with which I have fresh flowers flown in from another hemisphere makes me a very satisfied customer. It's not always perfect, and Bouqs is very good with addressing genuine grievances. Orders are easy to track and delivered by 12 pm.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Pallavi,

    We’re thrilled to hear about your wonderful experience with Bouqs! Your satisfaction is our top priority, and we can’t wait to delight you with more beautiful blooms in the future.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Price

    Reviewed March 25, 2024

    I love Bouqs Flowers. Every time I think of cancelling, I look at the next month's delivery and delay it each time. I am happy with it though I do find it costly, the quality of the flowers are worth it. The flowers last long and they begin to open as soon as you get them and put them in water. You are greeted with a beautiful bouquet by morning!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Gail,

    We’re thrilled to hear you’re enjoying our flowers! Your satisfaction is our priority and we look forward to brightening your day with our blooms for many months to come.

    Kind regards,

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed March 24, 2024

    The flowers ordered arrived as scheduled and were fresh and beautiful. The recipient loved them and said there were so many flowers she needed two vases. You can trust Bouqs to deliver a quality product on time. Highly recommend! The flowers ordered arrived as scheduled and were fresh and beautiful.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Gail,

    Wow, thanks for the amazing review! We're thrilled to hear the flowers brightened your recipient's day. We look forward to helping you spread joy again soon!

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & SpeedHonesty & Transparency

    Reviewed March 24, 2024

    Okay, come through Buttercream!! This was a last minute engagement gift for a friend of mine. Referred by another friend of mine who said you never disappoint. And they were absolutely stunning, fresh, and made her day! Honestly they looked better than the photos online. Delivery was seamless and quick. Will definitely be ordering from Bouqs again. Thank you for the great product and customer experience.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Alex,

    We’re thrilled to hear your engagement flowers were a hit and made your friend’s day special! Thank you for choosing us, and we can’t wait to bring more beauty into your life with our blooms.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsStaff

    Reviewed March 22, 2024

    I received a gift subscription from my children. I was delighted to receive such a beautiful arrangement. They lasted so very long I was amazed. I loved them so much. I gifted a subscription to my daughter so she could enjoy them as well. She loved her first arrangement. We both look forward to the next arrangement.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Kathryn,

    We're so happy to hear your flowers brought joy to you and your daughter! We can't wait to surprise you both with the next beautiful deliveries.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed March 20, 2024

    Flowers from Bouqs are fresh and always a great way to show appreciation by sending to friends and family. My daughter sent me monthly flowers from Bouqs Co. with a customized note each month. It made me feel loved and appreciated. Now I send these beautiful fresh flowers to all my special friends.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Melissa,

    Thank you for your heartfelt review! We’re thrilled to hear that our fresh flowers have brought joy and love into your life! We look forward to continuing to serve you and your special friends with our beautiful blooms.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Customer Service

    Reviewed March 19, 2024

    I love receiving my monthly deluxe subscription from Bouqs.com. We have been getting flowers monthly for two years now and I love being able to select my bouquet and move the date each month as needed for holidays and special occasions. I especially appreciate the customer service team who always strive to make things right when we’ve had the occasional issue with delivery delay or flower quality. They go above and beyond! Each month receiving that box with flowers just makes me happy!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Lynn!

    Thank you for taking the time to share your 5-star experience with us. It truly brightens our day to know that you love receiving our beautiful Bouqs each month and appreciate the flexibility of managing your deliveries.

    We always strive to provide a seamless experience, and we're thrilled to hear that our customer service team has exceeded your expectations. Thank you for trusting us for your floral needs. We're so happy to be a part of bringing joy to your home every month!

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed March 19, 2024

    I love the flowers, but I am disappointed they arrived 3 days late. I paid to have them delivered on time for Friday March 15th, and they came Monday the 18th. My girlfriend still appreciated her flowers regardless. This was the only order that showed up late, the other two times I ordered flowers they did arrive when they were supposed to.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Jon!

    We appreciate you for sharing your recent experience with us. We are happy to hear that you loved the flowers, and sincerely apologize about the delay. We understand that timing is salient, and we are working to ensure timely delivery moving forward.

    We are pleased to see that this has been resolved by our customer service team. Thank you for your patience as we work on this. We look forward to exceeding your expectations in the future!

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed March 17, 2024

    Amazing quality and selection of the flowers. Excellent packaging, the flowers arrives very fresh. The flowers arrived on time. It was very easy to unpack them and put it in a very good vase. I could have them for some weeks. I really enjoy every time when my fllowers arrive.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Lili,

    Wow, thank you for the wonderful review! We're so glad to hear that you love our flowers and that they bring you joy. We strive to provide the highest quality flowers and excellent service, and your feedback means a lot to us.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed March 17, 2024

    It was so easy to order from Bouqs. I sent my first Bouqs to my parents, and they loved the flowers! They were surprised and delighted with how beautiful and varied the flowers were. My mom actually made two bouquets. My dad actually took photos so that I could see them too.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Noelle,

    Thank you for the lovely review! We're so happy to hear that your parents loved their flowers. We appreciate your support and will continue to strive to provide the best possible experience for our customers.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    TechMaintenanceStaffBilling

    Reviewed March 17, 2024

    My sister and I ordered a plant for our sister-in-law to thank her for taking such good care of our brother when he had a health scare. Apparently when it arrived, the pot was broken. They told our sister-in-law to keep the plant; they would send her another pot. They immediately sent her another pot - and a second plant! Unfortunately, this pot too arrived broken. Rather than try a third time, Bouqs decided to return our payment! I have rarely worked with a company that was this conscientious. Every flower and plant I buy in the future for delivery will come from Bouqs.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Paula,

    We're thrilled to hear that you had such a positive experience with our company! Thank you for sharing this experience and for choosing us for your future floral needs.

    Warmly,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed March 13, 2024

    The Bouqs flowers and arrangements are always fresh, always on time, and don't disappoint. I purchase The Bouqs on for special events, sharing the joy of fresh flowers and creative flower combinations and arrangements. Their pro tips have assisted me in keeping flowers looking their best and blooming optimally. The one time that one of my recipients received flowers that didn't last, The Bouqs stood behind their flowers and resent a new order.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Carol,

    Thank you for your lovely review! We truly appreciate your continued support and trust in our service.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Refunds & PayoutsEase of Use

    Reviewed March 10, 2024

    Your site was easy to navigate and order from. I was hoping for a little bit more variety to choose from but the choices available were all lovely. The Flowers arrived fresh and beautiful. They definitely cheered up my recipient! Bouquet was definitely smaller than I expected, as I paid for the largest size available.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Lisa,

    We appreciate your suggestion for more variety, and we'll definitely take it into consideration. We're also sorry to hear that the bouquet was smaller than you expected. If you'd like to discuss this further, please feel free to reach out to us at help@bouqs.com.

    Best,

    Faye@TheBouqsCo.

    Reviewed March 8, 2024

    A wide variety of flower and plant types, plus immense flexibility offerings, This store offers true flexibility when it comes to celebrating life’s moments. On time delivery service for the freshest possible flowers, and all purchases include a 100% happiness guarantee.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Sandra,

    Thank you for your kind words and appreciation for our variety and service! We’re overjoyed to hear that our commitment to flexibility and freshness has brightened your day, and we promise to continue to strive to deliver happiness with every bloom.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    RatesTimeliness

    Reviewed March 7, 2024

    This is not the first time I've ordered from Bouqs and certainly will not be my last. Every order has been absolutely gorgeous!! They start blooming within hours of opening the box. I've had my most recent order a week now and they are still going strong! 10 stars out of 5 is my rating!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Wendi,

    Thank you for taking the time to share your positive experience with Bouqs. We are thrilled to hear that you loved the flowers and that they continue to bloom beautifully. Your loyalty means the world to us, and we look forward to delivering more gorgeous blooms to you in the future!

    Best,

    Faye@TheBouqsCo.

    Staff

    Reviewed March 7, 2024

    Got a lovely bouquet customized. Very impressed. In a matter of a few hours they put together a beautiful tribute. Thank you for the beautiful flowers!!! The service was exceptional, with a knowledgeable and friendly staff.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Karen,

    Thank you for your kind words! We’re delighted to have made your day special. Looking forward to serving you again soon!

    Kind regards,

    Faye@TheBouqsCo.

    Staff

    Reviewed March 5, 2024

    Very professional. They went over and beyond. Very impressed. In a matter of a few hours they put together a beautiful tribute. Thank you for the beautiful flowers delivered in a timely manner. Much appreciated. Best wishes for your business!!!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Margaret!

    Thank you so much for your heartwarming review! We truly appreciate your kind words and grateful for choosing us for your floral needs. We wish you all the best as well!

    Cheers,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsOnline & AppEase of Use

    Reviewed March 3, 2024

    Website is easy to navigate and ordering made simple. They have a wide selection of arrangements to choose from. They also have vases for an extra fee if needed. My delivery was delivered on time and well packaged. Flowers were delivered fresh and included powdered nutrients which allowed flowers to last and bloom for over a week.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Eric,

    Thank you so much for your lovely review, we're so happy to hear that you are enjoying the full Bouq experience. We look forward to helping you with your next floral needs!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 2, 2024

    My first subscription order was gorgeous! I chose roses because I didn't want to venture to an unknown for my first order. Every flower bloomed. The brightest color and astonishing flowers. Five days later, and they still look amazing. They could be in a magazine! Can't wait for the next one.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Linda,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that your first subscription order was a success and that the roses you chose were gorgeous! We're excited to continue providing you with the best blooms and can't wait to see you again soon!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed Feb. 27, 2024

    My sister-in-law was VERY happy with her birthday present. She sent me a picture as soon as she had them in water. And additional pictures as they bloomed. She particularly noted the yellow stripes on the orange. “They are more beautiful each day”. This is the main reason I decided to become member.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Karen,

    Thank you for sharing your experience! We're thrilled to hear that your sister-in-law adored the tulips you gifted her for her birthday and we can't wait to help you spread more joy with beautiful flowers in the future!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 26, 2024

    I ordered my daughter the Juliett bouquet for her birthday and they arrived fresh and beautiful and she is still enjoying them a week later. She tells me they are still fresh and fragrant and she is very happy and pleased with them. I will recommend Bouqs to friends and will order from them again.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Cynthia!

    We are absolutely thrilled to hear how much your daughter enjoyed the Juliet bouquet for her birthday! It warms our hearts knowing the flowers arrived fresh, beautiful, and brought her joy.

    We greatly appreciate the recommendation and thank you so much for taking the time to share your positive experience. We look forward to serving you again in the future.

    Cheers,

    Ram@TheBouqsCo.

    Verified purchase
    PriceRates

    Reviewed Feb. 25, 2024

    You guys were very reasonable in your pricing. The flowers were shown as delayed in shipping which made me nervous but they arrived on time and were more than beautiful, they made my spouse cry! I would recommend this company to anyone looking for the "unusual" flower company with great service.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Karen,

    Wow, thank you so much for your kind review! We're thrilled your first order was such a success, and that the flowers exceeded expectations! We appreciate you recommending us - it means a lot!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Sales & MarketingStaff

    Reviewed Feb. 24, 2024

    I was just impressed with the quality of the flowers I sent to my sister for her birthday. It was belated but her birthday is near a holiday so it can't be helped. Next time I will order a lot earlier. I did have a promo code to use but I guess I didn't notice where to enter it so I didn't use it. That was probably the only sad part.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Deana,

    Thank you for your kind review. We are glad to hear that you and your sister enjoyed the birthday flowers. We apologize for the inconvenience with the promo code. Please reach us at help@bouqs.com with the discount code; we would love to assist you further regarding this.

    And for future reference, you can enter your promo code at the checkout page before confirming your order. We hope to serve you again soon.

    Kind regards,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed Feb. 24, 2024

    The flowers and buds were perfect. I was so happy with the packaging, instructions, and ordering. My daughter was so happy to get her gift. I’m thrilled to see what they looked like and what they will look like in a week's time. I am looking forward to the next delivery in April.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Ashlin,

    Thank you so much for your lovely review! We're so happy to hear your daughter loved her gift and that you found the entire experience positive. We can't wait to see how the flowers bloom and look forward to sending your next delivery in April!

    Kind regards,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsPriceRates

    Reviewed Feb. 23, 2024

    This particular arrangement was simply the perfect choice for the occasion - Valentine's Day! It was not too big and overly priced, like in some cases. Though it was chosen weeks in advance - I wanted to ensure I got the quality that was expected from such an occasion! And it met all quality measures and more! I recommend browsing through and experience the products through the website - in regards to cost saving comparisons to other arrangement. But, over all I couldn't have asked for better service, delivery and reception!

    Thank you,

    Jason **

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, Jason!

    We are thrilled to hear that our arrangement brightened your day and brought smiles! Valentine's Day is a special occasion, and we're so happy that our offering met your expectations and exceeded them!

    We appreciate you taking the time to share this wonderful experience. Your satisfaction is our top priority, and we are delighted that you had a positive experience with our service, delivery, and overall reception. We hope to see you again soon!

    With kindness,

    Ram@TheBouqsCo.

    Verified purchase
    StaffResolution

    Reviewed Feb. 20, 2024

    Thank you Bouqs! After a little snafu on the original order date, however you made it right. These White Roses are absolutely amazing. Today is day number four and they are still amazing. We have been surprised as each day they open even bigger and more beautiful each day. We will definitely buy from you again.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Glenn,

    We're thrilled to receive your glowing review of the white rose bouquet, and we're delighted that we could make things right after the initial order date issue. Your satisfaction is our top priority, and we can't wait to welcome you back for another amazing experience with us.

    Take care,

    Faye@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed Feb. 20, 2024

    My Bouqs orders are consistently AMAZING, always fresh and stunning! Their unique florals are unlike any others and will capture the love and attention of anyone who is fortunate enough to receive them! My daughter gave me my first bouquet from Bouqs and I was so impressed I began ordering flowers from them! This last one I ordered was for my daughter for Valentine's Day and she said it looked like something from the Amazon, it was that unique and exotic looking! I will continue to buy all my florals from Bourqs because they are so original and sure to please everyone!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Kathryn,

    Thank you for your wonderful review! We are delighted to hear that you and your daughter love our amazing arrangements and unique florals. We appreciate your loyalty and support, and we look forward to sending you more beautiful flowers!

    Kind regards,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsPriceRates

    Reviewed Feb. 18, 2024

    Heard about you from NY Times and Washington Post. Had never hear of you before. I have used all the traditional ones as well as local florists. The locals are expensive and add on charges wher eever they can. The others are good but are somewhat variable in the quality of the flowers and lasting potential. Have not explored Bouqs for other more esoteric arrangements. But I will. Price was fair and delivery right on.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Frederick,

    We're thrilled you loved the flowers! Thanks for sharing your experience and trusting Bouqs with your special occasion.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 18, 2024

    I’ve been buying these for my wife, then gf, since 2016. Let’s just say, I have taken advantage of scheduling this to be one less thing to worry about come Valentine’s Day. Why buy flowers from the grocery store and have them completely dry up and die in a few days, I like Bouqs because I get enjoyment from my wife telling me how gorgeous the flowers are for the next two to three weeks. The pictures show the results on the 18th. She got these on the 14th. And the kicker here, I don’t even have to leave the house to get amazing flowers. This is why Bouqs takes my money every year for the last 6 years and they will continue to do so as long as I can!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Hector,

    Thank you for your wonderful review! We are so happy to hear that you and your loved ones have been enjoying our flowers for the past six years. We appreciate your support and we look forward to delivering more beautiful bouquets to you in the future. Have a great day!

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceStaffEase of Use

    Reviewed Feb. 17, 2024

    Ordered flowers for my daughter’s birthday, delivery was on time (even during a snowstorm) and flowers were spot on. Vibrant colors and selection. Sweet snacks complimented the order. Online ordering and customer service was professional and easy to navigate. Definitely recommend and plan on using the service in the future. Very Well done Bouqs!!!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Altan,

    Wow, what a fantastic review! We're thrilled you had a positive experience with us. Thanks for recommending us, and we can't wait to help you celebrate again soon!

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed Feb. 16, 2024

    I found out that The Bouqs is in the top 10 flower delivery companies and decided to try them out. It was an incredible experience. The bouquet was amazing, and the flowers were the freshest and stayed fresh for a long time. My daughter, for whom I sent the flowers for her birthday, was very impressed. It was fantastic.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Victoria,

    Thank you for your 5-star review and your kind words. We are delighted to hear that you and your daughter enjoyed our flowers and service. We appreciate your trust in us and hope to serve you again soon.

    Best,

    Faye@TheBouqsCo.

    Price

    Reviewed Feb. 14, 2024

    Flowers were wilted and cheap, girlfriend was disappointed. Asked Bouqs for contact number and name of florist in New Smyrna that provided. Won't use them again. They blew it and not sure why reviews are high.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello David,

    We're so sorry to hear about the quality of your Bouq. We're committed to delivering happiness to our customer's front door and this is never the experience we want you and your girlfriend to have. We take your concern very seriously and we want to make it up to you. Please check your email soon for a follow-up from us. Thank you for sharing your experience with us!

    Sincerely,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsPriceMaintenanceRates

    Reviewed Feb. 13, 2024

    1) You offered what I was looking for- STEMS of star gazers (not arrangements only).
    2) They arrived in 2 days, and except for a couple of broken stems in good condition.
    3)They were fresh cut with tight buds to prolong my enjoyment.
    4) They are blooming like crazy.
    5) The fragrance fills the whole room. (One of my favorite things about rubriums)
    6) Large beautiful, perfect blooms.

    7) Decent quantity for the price considering they arrived in 2 days.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Melanie,

    We're absolutely delighted to hear about your fantastic experience with our star gazers! Thank you again for choosing us and we hope you'll be back soon for more in the future!

    Warmly,

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 13, 2024

    Love our subscription. The flexibility is fabulous! I can change the delivery date, recipient, delivery location, size of bouquet, and flowers each month. This month we celebrate two anniversaries, (our first date and our wedding day) so we enlarged the bouquet and chose roses, but let the gardener choose the colors. We received 2 dozen roses - one in fuchsia and one in mauve. They are stunning!!! I put them in separate vases and four days later they are opening up nicely and still going strong! Sooo happy with them!!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Nancy!

    Wow, your review truly made our day! We're so glad you're enjoying the flexibility of our subscription and that it helped you celebrate your special anniversaries in such a beautiful way. Thank you so much for choosing Bouqs and for sharing your positive experience. We can't wait to help you create more floral memories in the future!

    Warmly,

    Faye@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed Feb. 10, 2024

    Love The Bouqs, always fresh and gorgeous flowers, the website descriptions match the bouquets perfectly. Every month new choices are added. Keep up the good work. The absolute only problem I have had over the past year has been the fedex driver delivered it 3 times to a neighbor down the street.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Eileen,

    We sincerely apologize about the FedEx delivery hiccups that happened a few times. We're always working with our partners to ensure smooth deliveries, and we appreciate you letting us know about this. We'll definitely look into it further to prevent future mishaps.

    Thank you for your kind words and continued support! We're always here to brighten your day, one beautiful Bouq at a time.

    Warmly,

    Faye@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed Feb. 9, 2024

    I am roughly 400 miles from my mother so I can’t always make it for her birthday so I try to send a bouquet of flowers for her. I was so pleased with Bouqs' service as they got the delivery to her on time and the flowers were gorgeous (according to my mother) and she had so many she had to use 2 vases!! They really helped me appropriately so my mom love for her birthday even though I couldn’t be there in person. Thanks so much!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Curry,

    That's amazing to hear! We're thrilled we could help you celebrate your mom's birthday even from 400 miles away. Thanks for choosing Bouqs, and for letting us be a part of her special day.

    Warmly,

    Faye@TheBouqsCo.

    Verified purchase
    Maintenance

    Reviewed Feb. 7, 2024

    Flowers were beautiful at first some were broken. They haven’t lasted a week. They are dead and the blooms did not open. I ordered some for my friend. I hope hers last longer than mine. Very disappointed. I thought about getting a subscription but if the flowers won’t last a week. Grocery store flowers have lasted longer than these.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Amanda,

    We are very sorry to hear about your flowers. Quality is at the heart of what we do, and we take any issues very seriously. As such, we would love to provide further assistance regarding this matter. Please anticipate a private message from us on this platform shortly. Thank you for sharing your experience with us, and we hope to rectify this situation and make it better for you.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed Feb. 7, 2024

    I was introduced to The Bouqs Co. when I received flowers from a friend after my mother passed away. I was absolutely blown away at the originality of the arrangement, the *quality* of the flowers (they lasted SO much longer than others I had received) and the fragrance of the arrangement was delightful. I knew when another friend experienced a major loss that, I was heading straight to the website to order her a bit of cheer in a dark time. She sent me a photo of her order, and they were every bit as gorgeous as I had expected. I have definitely found my new florist going forward.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Sarah!

    Thank you for your wonderful review! We are so happy to hear that you loved our flowers and that they brought you some comfort and joy in difficult times. We appreciate your loyalty and support, and we look forward to serving you again soon.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    PricePunctuality & SpeedOnline & AppStaffRates

    Reviewed Feb. 7, 2024

    I have recommended y'all to others several times. The flowers are always beautiful, in good health, and last for weeks. Prices are reasonable especially for the quality of the flowers. Delivery is prompt and elegant looking. I love the variety of flowers used and bouquet styles. It's also very convenient that the flowers on the website are sorted by occasion/purpose and that y'all mark ones that are pet friendly.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Victoria!

    We are thrilled to receive your glowing review! Thank you for choosing us and for spreading the word about us. We hope to delight you again soon with more fresh and beautiful flowers.

    Warmly,

    Faye@TheBouqsCo.

    Verified purchase
    Customer Service

    Reviewed Feb. 6, 2024

    I ordered a bouquet of peonies for my birthday as a replacement for flowers I received months ago for our anniversary that were half dead. All of the peonies opened up nicely and they are simply gorgeous. Very satisfied with customer service as I didn’t have to pay anything for the peonies except for taxes and shipping.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Monica,

    We appreciate you for leaving a review. I apologize for any troubles that you have gone through. We are glad that you contacted our customer service and that one of our agents was able to help. If you have any concerns, please feel free to contact us at help@bouqs.com

    Sincerely,

    Steph@TheBouqsCo

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Jan. 26, 2024

    My flowers were delayed a couple of days due to a big snowstorm and they did not look great on arrival. I took pictures and emailed customer service. Within a day, I got an email saying I could pick out a new bouquet. I was very happy with the prompt service.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Maureen!

    Thank you for sharing your experience! We understand the disappointment of the initial delay, and we're committed to continuous improvement. We're happy to hear our customer service team was able to swiftly make things right, and we'll keep striving to deliver beautiful blooms and exceptional service in every instance. Thank you for choosing us!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 26, 2024

    I had a question about the materials that accompany an order so that I knew how to present it to my recipient. I waited absolutely no time before being put in touch with a kind, professional representative Brian J. who was very fluent on the subject and who walked me through everything I needed to know even though I didn't ask as clearly as I wanted to.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Vincent!

    That's fantastic feedback! We're thrilled to hear Brian J. was able to quickly and clearly answer your questions. We appreciate you sharing your positive experience with him.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceCoveragePriceStaff

    Reviewed Jan. 26, 2024

    My flowers were delivered during a snowstorm. The driveway is very steep and not accessible by the delivery truck. The package was left by the mailbox at the bottom of the hill and was swept away by the snowplow. I sent an email to Bouqs and they covered the cost of my next delivery. They were so nice and extremely helpful. I am truly a satisfied customer.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Meredith,

    We truly appreciate you bringing this to our attention, and we're so glad our team was able to find a solution despite the challenging weather conditions. Your kind words mean the world to us, and we're committed to providing exceptional service every step of the way. Thank you for choosing Bouqs!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 26, 2024

    The flowers I ordered for a dear cousin's birthday were a day late. When I questioned the late delivery, I was answered quickly, with apologies & compensation. That kind of service is rare these days, so Bouqs just got a loyal customer in me. And my cousin loved the flowers. Good job!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Deborah!

    Thank you for sharing your experience! We understand the disappointment of a late delivery, and we're thrilled our team was able to quickly address your concerns and turn it into a positive experience. Thank you for choosing Bouqs, and please know we'll always strive to deliver a delightful experience, every step of the way.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed Jan. 26, 2024

    I’ve been a customer with Bouqs for a few years. On and off I’ve used their subscription service and it was always a great experience. Recently I moved and wanted to get a bouquet to celebrate and brighten my new space - I ordered roses and a vase since I didn’t have any with my move. Unfortunately the vase wasn’t with the bouquet which is not a huge deal - things happen. I reached out for a refund and was able to quickly be connected with a representative and got a refund smoothly. Makes me value this company even more.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, Lani!

    We're delighted to hear you've been a Bouqs customer for years and enjoyed our subscription service! We understand moving can be stressful, so we're happy your roses helped brighten your new space. While we apologize the vase wasn't included, we appreciate you understanding and are glad our representative resolved the issue smoothly. Thank you for sharing your experience and valuing Bouqs even more!

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Customer Service

    Reviewed Jan. 23, 2024

    Daryl M. provided me with stellar customer service to relieve me of my questions. I requested to edit the order and he did it swiftly, I then asked a question about delivery options and he told me that. Unfortunately my initial order was delayed during a snow storm so I was given store credit to ensure that I receive flowers in good condition.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Brady!

    Thank you so much for taking the time to share your wonderful experience with Daryl! We will be sure to commend her for her outstanding assistance. If you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    PriceRates

    Reviewed Jan. 14, 2024

    I've purchased from Bouqs.com for several years and have ordered from them countless times. EVERY TIME the quality of the order is exceptional and on time. I wouldn’t think of using another flower delivery service. I love the mission to support independent growers and getting the flowers directly from the farm, cutting out the middle man, ensuring the freshest quickest delivery as possible. The quality and quantity for the price cannot be matched.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Wendy!

    We are thrilled to hear that you are happy with our products and services. It is always our top priority to provide exceptional quality and timely deliveries to our customers. Thanks for supporting sustainable farming practices, and our mission to share joy with flowers. We greatly appreciate your review and look forward to serving you again soon.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Value

    Reviewed Jan. 9, 2024

    Great flowers and always on time. Great value and selection of flowers to choose from. Highly recommend for all the special women and flower lovers in your life. There is nothing more meaningful than give flowers for those special occasions and the ones just because those people are special. Sincerely yours Randy.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Randy!

    Thank you so much for your fantastic review! We truly believe that flowers bring joy to any occasion, big or small, and your kind words motivate us to keep blooming!

    Thanks again for choosing Bouqs and sharing your positive experience. We appreciate the recommendation and we sincerely appreciate your support!

    Best regards,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsPriceRates

    Reviewed Jan. 9, 2024

    The arrangement arrived right on time, and the ranunculus blooms are beautiful! I highly recommend Bouqs!! I sent them to congratulate my best friend when she got engaged, and she loves them! I will definitely be utilizing Bouqs again, and will recommend others to use their services too. The pricing is also very reasonable. Their commitment to utilizing sustainable farms is an added bonus. :)

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Alanna!

    We greatly appreciate the great review! Thank you for choosing us to help spread smiles, especially on such a special moment.

    Knowing you'll be using us again and recommending us warms our hearts! We strive to make every delivery delightful, and hearing your kind words about our freshness, pricing, and sustainability truly fuels our passion for floral magic.

    We can't wait to be a part of more of your celebrations!

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsTimeliness

    Reviewed Jan. 7, 2024

    A relative out of state recently lost her spouse very unexpectedly. I opted to sent her a Bouq with two live succulents for her garden so that once the bouquet perished she'd still have something living. I love Bouqs' variety of arrangements, the option to ship without a vase, as well as the ability to add in extra treats such as chocolates to the shipment. I do wish they had more same day delivery options but appreciate the timeliness of the delivery as well as the quality of their products.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Mary,

    Thank you for your kind words and for choosing us to express your sympathy. We are glad to hear that you and your relative enjoyed the succulents and the chocolates. We appreciate your feedback on our delivery options and we are always working to improve our service. We hope to see you again soon and we wish you all the best.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsStaff

    Reviewed Jan. 2, 2024

    I could not be more pleased with the flowers I sent my friend after the death of her mother. Local florists had low inventory due to the holidays and couldn’t provide an arrangement that conveyed the sentiment I wanted to share. Bouqs’ arrangements were creative and unique. I sent one that contained succulents my friend could plant and enjoy long after the cut flowers in the arrangement expired. The quality of the flowers and plants was exceptional. The arrangement arrived on time (in two days) and in excellent condition. I will be using Bouqs for all of my arrangements from now on

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Cynthia!

    We deeply appreciate your kind words about our product and service, especially during such a sensitive time. Knowing our creations can offer solace and a lasting reminder of love during difficult times is our greatest reward. Thank you for trusting Bouq. We hope to serve you again soon!

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    PriceTransparency

    Reviewed Dec. 28, 2023

    Gorgeous pink roses. I signed up for a monthly subscription for my sister who lives in Denver. She loved them! Ive attached a picture.. lovely color. I've never a service like this before.. It's perfect. Just updated next month's, made an easy change for fun. Easy-to-use. Love this!!! Very reasonable cost, with free shipping.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Elizabeth,

    I’m glad to hear that you and your sister enjoyed the subscription service and the beautiful roses. Thanks for the lovely review!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed Dec. 26, 2023

    I have used them for years. Easy to order. Arrives when stated. Always gorgeous flowers. Love roses from Ecuador, recently ordered roses that came from California and they were wonderful also. Will continue to use Bouqs as my go to flower place. Everyone should order from Bouqs, I pass the word to all my family and friends.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Cheryl,

    Your glowing review warms our hearts! Thank you for choosing Bouqs and sharing the joy with your loved ones!

    Kind regards,

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 26, 2023

    I ordered these for my mom for her birthday. When they delivered the flowers, she was not home. I was worried. But they were packaged so nicely that they were fine and beautiful, 8 hrs later! The flowers were not full so she will have several weeks of beauty! Thank you!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Tonya!

    We're thrilled your mom loved her beautiful blooms, even after a wait! Thanks for sharing - it's always heartening to hear our packaging ensures lasting joy.

    Best,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed Dec. 26, 2023

    My wife was not impressed. My wife was very disappointed and happy wife happy life. The roses were weltered. My wife was not impressed. My wife was very disappointed and happy wife happy life. Please send her another dozen roses for free. Please send her another dozen roses for free. I’m not sure what the order number is but if you contact me, I’ll give it to you then.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Meredith!

    We're incredibly sorry to hear your wife was disappointed with the roses. This is not the quality of flowers we strive for! We appreciate your feedback and would love to make things right. Please keep an eye out for a private message from us on this platform.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 25, 2023

    The flowers are beautiful, fresh, long-lasting - and receive so many compliments. They always arrive on-time, as ordered. The customer service is top notch. Quick to respond to any inquiries, knowledgeable and efficient. I highly recommend for their quality of flowers, design of bouquets, service and efficiency. Recipients love the long-lasting, beautiful bouquets - delivery is made direct to the door - which everyone loves.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Thresa!

    Thank you again for taking the time to share such a glowing review! Knowing that our flowers bring not only beauty but also joy and compliments truly fulfills our mission.

    Your praise for our customer service means the world to us. It's our team's goal to be quick, knowledgeable, and efficient, so we couldn't be happier that we met your expectations.

    We appreciate the recommendation. Your feedback fuels our passion to continuously deliver exceptional flower experiences, and we can't wait to continue spreading joy through blooms one bouquet at a time.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Sales & MarketingBilling

    Reviewed Dec. 19, 2023

    The flowers were easy to order, had a good discount with credit card, shipped when I wanted them, and they were beautiful flowers! Our friend loved them!! Had fun extras available too! Good variety for ordering, all occasions are available, and like how there are different sizes for each bouquet. Will order again!!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Jeanine!

    Thank you for choosing us and for sharing your positive experience. We look forward to helping you celebrate life's moments again soon.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed Dec. 19, 2023

    I ordered flowers to be delivered to my mom, to mark the 1 year anniversary of my father’s passing. I was notified the flowers were delivered but nothing had arrived. I saw the photo FedEx shared and that was not her home. I wandered arresting the neighborhood until I found them. When Bouqs reached out I shared what occurred and the rep apologized for FedEx, causing stress on this important date, and then gave me a credit to use for future orders! How amazing was that! Oh, and the flowers were beautiful! She loved them! Thank you!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Lisa,

    We're incredibly sorry for the delivery mishap and the stress it caused on such a meaningful day. We're thrilled you found the flowers and appreciate your understanding. Thank you for your kind words and continued patronage! We hope to see you again soon.

    Kind regards,

    Faye@TheBouqsCo.

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    The Bouqs Company Company Information

    Company Name:
    The Bouqs Company
    State/Province:
    CA
    Country:
    United States
    Website:
    bouqs.com