The Bouqs Company Reviews

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About The Bouqs Company

The Bouqs Co. is an online flower delivery company that sells arrangements throughout the United States. By partnering with local growers, The Bouqs provides customers with a shopping experience based on sustainability and service.

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Pros
  • Flexible
  • Attractive arrangements
  • Affordable
  • Subscription options
Cons
  • Single purchases can be pricey
  • Expensive delivery

The Bouqs Company Reviews

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    1 featured review
    How do I know I can trust these reviews about The Bouqs Company?
    • 4,919,150 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 35 - 235
    Verified purchase
    Contract & TermsStaff

    Reviewed May 11, 2026

    I have been ordering flowers for the last two years. Amazing arrangements that I have really loved. The white roses that I received on 17 April lasted three weeks!! We were just blown away. They were absolutely gorgeous. We will be ordering these again.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Kat,

    Thank you so much for sharing your wonderful experience with us and for being a loyal customer over the past two years. We’re thrilled to hear how much you’ve loved the arrangements, and especially delighted that the white roses you received on April 17 lasted three weeks, that’s exactly the kind of freshness and beauty we aim to deliver. Knowing they brought so much joy to you and your family truly means the world to us.

    We’re grateful for your continued trust and can’t wait to provide you with more gorgeous blooms in the future. Your feedback inspires our team and our farmers to keep delivering arrangements that exceed expectations. We look forward to sending you those stunning white roses again soon!

    Warm regards,

    Shen@TheBouqsCo.

    Customer ServicePunctuality & Speed

    Reviewed May 11, 2026

    My order is now 3 days late. It is impossible to speak to someone on the phone. I cannot get through on chat because of the high volume. Chat says send email. They have not replied to my email.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Robert,

    We appreciate you taking the time to provide your input. We’re so sorry for the delay with your flower delivery. This falls short of the exceptional service you deserve, and we take full responsibility for not meeting your expectations. We understand this delay may have impacted an important occasion, and we are truly sorry for any disappointment this has caused.

    We’ve checked the status of your order and are glad to confirm that our team has already addressed your concern and provided a resolution. While communication was slower than it should have been due to high volume, we recognize that not being able to reach us by phone or chat added to your inconvenience, and we sincerely apologize for that.

    Your feedback is invaluable, and we’re reviewing our support processes to ensure customers receive timely updates and have multiple reliable ways to reach us. We’re committed to making improvements so that future orders arrive on time and with the level of service you expect.

    Warm regards,

    Shen@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed May 11, 2026

    I always have such a great experience with this company. I live a long way from my family, so I send flowers to my mom and the quality of the product is always excellent. I send them in a box and they are as fresh as can be. They are always on time and have never experienced a sub par purchase or I wouldn't continue to shop with this company.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Val,

    Thank you so much for sharing your experience with us. It means a lot to know that, even though you live far from your family, you can count on us to help you stay connected through flowers. We’re delighted to hear that your mom has consistently received her bouquets fresh, beautifully boxed, and always on time.

    Your trust over multiple orders and occasions shows us how important reliability and quality are, and we’re honored to have earned that confidence. Knowing that you’ve never had a sub‑par experience reassures us that our commitment to freshness and care is making a difference.

    We’re grateful to be part of the way you show love across the miles, and we look forward to continuing to deliver blooms that bring joy to your mom and keep you close, no matter the distance.

    Warm regards,

    Shen@TheBouqsCo.

    Verified purchase

    Reviewed May 11, 2026

    Every order from Bouqs has been 10/10. I've been a customer for many years and have ordered different blooms for different occasions, both small to large bloom orders. Every one of them have been gorgeous and always last longer than any other bouquet supplier.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Amanda,

    We can’t thank you enough for sharing such heartfelt feedback. Knowing that you’ve been with us for many years and that every bouquet, from the smallest arrangements to the largest, has consistently been a 10/10 means so much to our team. It’s wonderful to hear that our blooms have brightened so many occasions for you and lasted longer than any other bouquets you’ve tried.

    Your loyalty and trust inspire us to keep raising the bar. We’re honored to be part of your celebrations and everyday moments, and we’ll continue working hard to ensure every Bouq you receive is just as gorgeous and long‑lasting as the ones you’ve enjoyed so far.

    Thank you for letting us be your go‑to flower company, we look forward to creating more beautiful memories with you in the future.

    Best regards,

    Shen@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed May 10, 2026

    The roses within the Buttercreme bouquet never opened. The stress of packing with buds bent over, tightly packed with a 2nd bouquet & vase, with a late delivery time on a hot day, stressed out the roses beyond their ability to recover. Buds bent over, never opening.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Vincent,

    We sincerely apologize that the roses in your Buttercream bouquet did not bloom as expected. It's disappointing that shipping conditions affected the flowers, and this is not the quality we strive for. We'd like to get a chance to make this experience better. Please be on the look out for a private message from us shortly.

    Sincerely,

    Ram@TheBouqsCo.

    Sales & Marketing

    Reviewed May 9, 2026

    I bought a small bouquet with a T- Mobile discount. Did not need another vase. The flowers came directly from Bogota, not the US. It was missing a few flowers and one of the lavender Poms was brown. It also came with daisies, which were not supposed to be in them according to the description and photo shown on website. I will never order from Bouqs again.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Rita,

    Thank you for sharing your feedback with us. We sincerely apologize that your bouquet did not arrive as described and that some flowers were missing or not at their best. We understand how disappointing this must have been. Please know that we take this very seriously and would like to get a chance to make this experience better. Please be on the look out for a private message from us shortly. We truly appreciate your time and feedback

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    PriceTimeliness

    Reviewed May 6, 2026

    My son and his wife had had a depressing day. And it was a last-minute decision to send them some cheer up flowers. They were delivered the same day. They were just perfect, colorful and beautiful. AND affordable. My son and his wife were thrilled and we were too. I never write reviews, but I absolutely would recommend Bouqs to everyone..

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Jean!

    Thank you so much for sharing such a delightful review. We are thrilled to hear the flowers brought joy to your son and his wife on a difficult day. It’s our pleasure to offer beautiful, colorful arrangements that fit most budgets, enabling special moments like these. Your recommendation truly means a lot. We look forward to spreading more happiness with you in the future!

    Warm wishes,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed May 4, 2026

    Every order is wonderful. I am a subscriber and get a large bouq every month. It's a luxury that I deserve and so beautiful. I love this company so much.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Karen,

    Thank you so much for your heartfelt feedback! We’re overjoyed to know that every order has been wonderful and that your monthly subscription feels like the well‑deserved luxury it should be. Your love and loyalty mean the world to us, and we’re honored to be the company you cherish so much.

    Best regards, 

    Shen@TheBouqsCo.

    Verified purchase
    Online & App

    Reviewed May 2, 2026

    Beautiful peonies and buds are still opening after 5 days. I’m looking forward to another person’s birthday so I can order again. The site is easy to order from and illustrations are lovely. The next party I have I will order from Bouqs. Would definitely recommend ordering from Bouqs.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Judith,

    Thank you for sharing your beautiful experience! We're thrilled to hear your peonies are blooming perfectly and that you're finding ordering through our site delightful. It's heartwarming to know you're already looking forward to your next purchase for more occasions. We truly appreciate the high recommendation and look forward to being a part of all your upcoming celebrations.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed May 1, 2026

    I enrolled my Mother in a monthly program with Bouqs. She loves the variety of flowers that she receives each month and they are so fresh that sometimes they are still beautiful when the nest month's order arrives. I also enjoy the fact that I have the option to substitute a bouquet to fit an event. I don't hesitate to spread the word to my friends.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Susan,

    Thank you so much for your wonderful feedback! We're thrilled to hear that your mother enjoys her monthly bouquets and appreciates the variety and freshness. We're also glad you find the option to substitute fitting for special occasions. Your satisfaction and recommendations mean a lot to us. We look forward to continuing to delight both you and your mother with our flowers.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed April 30, 2026

    All questions were answered quickly and to my satisfaction. The flowers were beautiful and arrived when expected. The delivery person rang the bell and was very polite. The flowers look lovely on the table.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Anita,

    Thank you for your positive feedback! We're thrilled that you were satisfied with our quick responses and that the flowers met your expectations. It's wonderful to hear they arrived on time, looked beautiful, and were vibrant on your table. We also appreciate the courteous service from our delivery team. Looking forward to serving you again soon!

    Sincerely,

    Ram@TheBouqsCo.

    Sales & Marketing

    Reviewed April 26, 2026

    Bouqs is profit. They should sell money. The flowers arrived small, dried and dead in 2 days. I met the owner once and when I asked him about quality I was dismissed. My advice any flower don't use any comp with 1 800 in it. Go local. Corporate scam.

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    Verified purchase
    Punctuality & SpeedStaffEase of UseResolution

    Reviewed April 26, 2026

    Very very professional and easy to navigate website. Selection of flowers is abundant. When there was a snag in my order, the staff at Bouqs made it right. And quickly! Attention to detail. The recipient was thrilled with bouquet. From "soup to nuts" the experience was handled well. Thank You.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Deborah,

    Thank you for your warm feedback! We're thrilled that our website is easy to navigate and that our flower selection met your expectations. It's great to hear our team quickly resolved your order issue and exceeded your expectations on the bouquet! We truly appreciate your kind words and look forward to delivering more wonderful experiences in the future.

    Best,

    Ram@TheBouqsCo.

    Verified purchase
    Customer Service

    Reviewed April 12, 2026

    Bouqs makes it easy to receive a beautiful, fresh bouquet every month. I call it my bouquet of happiness because it always brings a smile to my face. Flowers always arrive on time and fill my home with cheer.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Maria,

    Thank you so much for sharing your experience! We’re delighted to hear that your monthly bouquet brings happiness, arrives fresh and on time, and fills your home with cheer. Your kind words mean a lot, and we look forward to continuing to brighten your days with every delivery.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed April 11, 2026

    The assortment of flowers to choose from is awesome. I have a hard time picking a bouquet each month. I love treating myself each month. It brightens up my kitchen. The colors are vibrant and the aroma is wonderful.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Carolyn,

    Thank you so much for sharing your experience! We’re delighted to hear that you enjoy treating yourself each month and that the vibrant colors and wonderful aroma brighten up your kitchen. It’s great to know the wide assortment makes choosing a bouquet both fun and rewarding. We truly appreciate your feedback and look forward to continuing to bring joy with every delivery.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed April 6, 2026

    This floral company is highly recommended for mail delivery. The floral arrangements are certainly much fresher and hold their value. The people I've sent the arrangements to have praised how fresh and long-lasting those are.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Jane,

    Thank you so much for your recommendation! We’re delighted to hear that our floral arrangements have arrived fresh, held their value, and impressed those you’ve sent them to. Your kind words mean a lot, and we look forward to continuing to deliver long‑lasting beauty with every bouquet.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Online & AppStaff

    Reviewed April 4, 2026

    Every delivery is highly anticipated and always delightful. Top notch customer care. Their website selection is dreamy. Beautiful bouquets, sure to wow. You get plenty of notice on subscriptions to get your heart’s desire.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Mary Kathleen,

    Thank you so much for sharing your experience! We’re delighted to hear that each delivery is highly anticipated and always brings joy, with customer care and bouquet selection living up to your expectations. It’s wonderful to know our website makes it easy to find dreamy arrangements and that subscription notices help you get exactly what you want. We truly appreciate your kind words and look forward to continuing to wow you with every bouquet.

    Sincerely,

    Ram@TheBouqsCo.

    Customer Service

    Reviewed April 4, 2026

    Don’t need to write anything more. Pictures say enough. Customer service saw nothing wrong with this quality and stands by this product. $104 for this bouquet. Would have gotten better quality at grocery store for $12.99.

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    Verified purchase

    Reviewed April 3, 2026

    Every order is on time, on brand, and exceeds expectations. Always top quality blooms and vases which arrive undamaged due to expert packaging. Y'all never fail to deliver exceptional gift experiences!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Shelley,

    Thank you so much for your kind words! We’re thrilled to hear that every order has arrived on time, beautifully packaged, and exceeded expectations with top‑quality blooms and vases. Your feedback means the world to us, and we’re honored to be part of creating exceptional gift experiences for you and your loved ones

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed April 2, 2026

    This was our 4th delivery, and I must say each one get better than the last. When the flowers arrive they are healthy and strong. The buds are just opening, meaning they last a long time. I get to pick the bouquet every month, and my wife get several weeks of enjoyment.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Andrew,

    Thank you so much for sharing your experience! We’re delighted to hear that each delivery has been better than the last and that the flowers arrive healthy and strong. It’s wonderful to know the buds open gradually, giving your wife weeks of enjoyment. We truly appreciate your loyalty and look forward to continuing to brighten your home with every bouquet.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed April 1, 2026

    Wow. These flowers turned out beautifully! Bright color in full bloom. Probably the prettiest flowers thus far. They smelled great and looked fantastic! Highly recommend! I order these every other month and enjoy them every time.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Saje,

    Thank you so much for sharing your experience! We’re thrilled to hear that your flowers arrived in full bloom with such vibrant color and fragrance, and that they’ve been the prettiest yet. It’s wonderful to know you enjoy them every other month and that they continue to bring joy each time. We truly appreciate your recommendation and look forward to delighting you with future deliveries.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    StaffTimeliness

    Reviewed March 17, 2026

    These flowers and this company blow me away every time. It's my go-to flower delivery for almost any city I need flowers delivered in. Every single time I order from Bouqs, from same day, to planned delivery, my friends and family are blown away by how BEAUTIFUL and FRESH these flowers are every single time. Bouqs are high quality flowers, quantity and quality wise too. It's unreal how amazing they are. I am a loyal customer after just two purchases and almost never write reviews! Great work, Bouqs!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Riya,

    Thank you so much for your incredible feedback! We’re thrilled to hear that Bouqs has become your go‑to flower delivery and that your friends and family are consistently impressed by the beauty and freshness of our arrangements. It means the world to us that even after just two purchases, you already feel like a loyal customer. We truly appreciate your kind words and look forward to continuing to amaze you with every bouquet.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 16, 2026

    Thanks for the honeymoon flowers and customer service on follow on order was handled outstanding. We had a change in plans and will be out of town when my second order was scheduled. Thanks for canceling second order.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Wayne,

    Thank you so much for sharing your experience! We’re delighted to hear that the honeymoon flowers brought joy and that our team was able to handle your follow‑up order with outstanding service. We completely understand how plans can change, and we’re glad we could assist with canceling your second order smoothly. Your kind words mean a lot, and we look forward to helping you celebrate more special moments in the future.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed March 14, 2026

    Purchased the subscription 6 months ago and my wife absolutely loves getting a new arrangement I pick out monthly. She told me it’s one of the best and thoughtful gifts I have given her and looks forward to it every month. The subscription is easy and you can select your arranged and every month you can add a message. Highly recommend.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello there,

    Thank you so much for sharing your experience! We’re delighted to hear that your wife looks forward to her monthly arrangements and that the subscription has become such a thoughtful gift. It’s great to know the process has been easy and that adding a personal message each month makes it even more special. We truly appreciate your recommendation and look forward to continuing to brighten her days with every delivery.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed March 9, 2026

    I only order online from your company because I always get what your site pictures. Never a substitution.. Always healthy and GORGEOUS! Never get "something similar"... Always get exactly what I order. Always delivered on time.. Always fresh and beautiful.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Kathleen,

    Thank you so much for your wonderful feedback! We’re thrilled to hear that you consistently receive exactly what you order, with no substitutions, and that the flowers arrive fresh and gorgeous every time. Delivering on‑time and true to our site photos is exactly the experience we strive to provide. We truly appreciate your loyalty and look forward to continuing to bring beauty to your doorstep.

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed March 7, 2026

    Sometimes I choose “grower’s choice" and am never disappointed. It’s a fun surprise that I always love. Beautiful flowers, colors, and arrangements. It’s so hard to pick each month for my subscription.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Marcia,

    Thank you so much for sharing your experience with our Grower’s Choice selection. We’re delighted to hear that you’ve consistently enjoyed the surprise and beauty of the arrangements, from the vibrant colors to the thoughtful designs. It means a lot to us that your subscription brings you joy each month, even making it hard to choose because of the variety.

    If you encounter any issues in the future, please reach out to us directly at help@thebouqs.com.

    With kindness,

    Ram@TheBouqsCo.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed March 2, 2026

    Gorgeous flowers, beautifully and lovingly selected, always! I have been ordering from Bouqs for many, many happy years, and Bouqs is and will be my go-to place for flowers forever! Thank you, Bouqs, you are the best place to shop for flowers!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Anna,

    Thank you so much for your kind words and for being a loyal Bouqs customer over the years. We’re delighted to hear that you’ve consistently enjoyed our flowers and that they’ve brought joy to your special occasions.

    It means a great deal to us to know that Bouqs has become your go-to place for flowers. Your continued support and appreciation inspire us to keep delivering gorgeous, lovingly selected arrangements every time.

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed Feb. 19, 2026

    The flowers are truly special and vibrant. Very true to pictures of what to expect. Wife adores them. Made for a great and special Valentine's Day. Order was delivered timely and within the expected time range. Follow the directions for care and they will last for a good while for enjoyment. Really a great experience overall.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Jesse,

    Thank you so much for sharing your experience with us. We’re delighted to hear that the flowers arrived vibrant and true to the pictures, and that they made Valentine’s Day extra special for you and your wife. It’s wonderful to know the bouquet was delivered on time and that following the care directions helped extend the enjoyment.

    We truly appreciate your thoughtful review and are glad we could be part of such a meaningful occasion.

    Best,

    Ram@theBouqsCo.

    Verified purchase
    Staff

    Reviewed Feb. 17, 2026

    Aside from the roses being absolutely perfect, the care and meticulous packaging was very much appreciated. My wife had her breath taken away when she saw them and couldn’t have been happier with them! The Bouqs will be my go to from here on out!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Carmelo,

    Thank you for sharing this wonderful feedback! We’re thrilled to hear the roses were perfect, the careful packaging was appreciated, and that your wife was overjoyed with them. Knowing that The Bouqs will be your go‑to moving forward is the highest compliment, and we’re grateful for your trust.

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    Sales & MarketingStaffFollow-Through

    Reviewed Feb. 17, 2026

    Valentine’s Day Order was amazing and the delivery arrived on time as advertised. The flowers bloomed to be very beautiful and healthy. Would definitely use this service again. I’ve used other flower delivery companies and the quality is always questionable.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Bryant,

    Thank you for sharing this wonderful feedback! We’re so glad your Valentine’s Day order arrived on time, bloomed beautifully, and exceeded expectations compared to other services you’ve tried. It’s great to know the quality and reliability made such a positive impression, and we look forward to helping you celebrate more special occasions in the future.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed Feb. 16, 2026

    Great website and ordering experience; I love seeing the sourcing and supply chain information. My partner was thrilled to find succulents mixed into the bouquet. I would order again and may even look into some of the subscription options.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Kyle!

    We truly appreciate you taking the time to share such thoughtful feedback. It’s wonderful to know that your experience from browsing to checkout felt smooth and informative. We’re especially glad the arrangement was a hit and that the unique floral elements made it even more special.

    Hearing that you’re considering ordering again, and possibly exploring a subscription, means a great deal to us. We truly appreciate your support and would be delighted to have you order with us again!

    Best regards,

    Shen@TheBouqsCo.

    Profile pic of the author.

    Reviewed Feb. 14, 2026

    Placed an order and haven’t received it.. Can’t speak to anyone and never was sent a receipt so I have no tracking. But they had no problem taking a hundred bucks from me..

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Jay,

    We sincerely apologize for the frustration and disappointment caused by not receiving your order and for the lack of clear communication regarding your receipt and tracking information. We understand how upsetting it is to feel charged without having access to your product or a way to reach us directly, and this is not the level of service we aim to uphold.

    If you encounter any issues in the future, please reach out to us directly at help@thebouqs.com—we’re always here to help. Additionally, we will be contacting you through a private message on this platform to discuss the situation further and make things right.

    We truly value your feedback and are committed to improving our processes to ensure better communication, reliability, and customer support moving forward.

    With kindness,

    Ram@TheBouqsCo.

    Profile pic of the author.
    Customer ServiceSales & MarketingPriceOnline & AppRates

    Reviewed Feb. 14, 2026

    The only reason I ordered from Bouqs was due to the statement on their website of delivery on Saturday, Valentine's day. The pricing included all expected fees. The site clearly stated that they would be delivered in time. This morning I get an email saying "Sorry" and that they're being delivered on Monday the 16th. There is no Customer Service form or any other easy method to contact them. You cannot cancel an order once it's sent to the place there they're farming out the order. Have not received the product yet, but the order is now meaningless since it will not arrive in time. Stick with your local florists for guarantees that will be honored and also to have a person to contact if there is a problem. Do not use them. One and done and I tried them due to their Advertising on XM.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Rich,

    We sincerely apologize for the disappointment caused by the delay in your Valentine’s Day delivery. We understand how important it was for the flowers to arrive on Saturday, February 14th, and how frustrating it must have been. We also recognize your concern about the lack of an easy way to contact customer service and the inability to cancel once the order was processed. This is not the level of service we aim to uphold, and we regret that your experience fell short of expectations.

    If you encounter any issues in the future, please reach out to us directly at help@thebouqs.com—we’re always here to help. Additionally, we will be contacting you through a private message on this platform to discuss the situation further and make things right.

    We truly value your feedback and are committed to improving our processes to ensure better communication, reliability, and customer support moving forward.

    With kindness,

    Ram@TheBouqsCo.

    Verified purchase
    Customer ServiceCoverageSales & MarketingMaintenanceStaff

    Reviewed Feb. 5, 2026

    Abominable customer service. They got the date of my delivery wrong and then gave me the runaround for days as I tried to get them to fix it. Every time there was an excuse as to why rescheduling the delivery was not possible, canceling the delivery was not possible, applying the discount that I was eligible for was not possible, and navigating the website to make changes was another obstacle. Nothing worked, and the "service" reps really seemed to enjoy just being obstinate. I would NEVER use this business ever again.

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    Verified purchase
    Contract & Terms

    Reviewed Jan. 31, 2026

    I ordered flowers for my sister in law's birthday. The unusual arrangement "Never Desert You" had succulents she can replant when the bouquet is spent. It was a unique arrangement that had eucalyptus and succulents among the flowers. It arrived on the (birth) day as ordered.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Tui,

    Thank you so much for sharing your delightful review! We are thrilled to know that you and your sister-in-law loved the "Never Desert You" arrangement, featuring the unique combination of eucalyptus and succulents that can be replanted. It’s wonderful to hear everything arrived as scheduled and helped to make the day extra special. We truly appreciate your feedback and look forward to serving you with more unique arrangements in the future.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Customer ServiceContract & TermsCoverageMaintenanceTransparency

    Reviewed Jan. 24, 2026

    I have sent flowers with Bouqs and been happy. I received my first arrangement this December from my cousin. Two dozen white roses. When I opened the package four roses were broken at or near the head, I sent photos with an explanation stating I was disappointed. I received an email with an offer to replace the order. I found this to be very generous and did order two more dozen roses. They arrived on the date I asked and are beautiful!! My cousin was also pleased with the customer service and quantity. I recommend to all!!!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Charleen,

    Thank you so much for sharing your experience with us! We’re truly sorry to hear that your first bouquet arrived with a few damaged stems, and we appreciate you taking the time to let us know. At the same time, we’re delighted that the replacement roses arrived beautifully and on time, and that both you and your cousin were pleased with the quality and service.

    Your kind words and recommendation mean a great deal to us. We’ll continue striving to ensure every delivery meets the highest standards so that each occasion feels just as special.

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed Jan. 23, 2026

    Beautiful, long-lasting, and easy to care for blooms. It’s been a week, and still going strong and bringing joy home. We often gift these to others to spread the joy each bouquet brings. We look forward to each month selecting our next favorite flowers.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Tracy,

    Thank you for sharing such a wonderful review. We’re delighted to hear the blooms have lasted beautifully and continue to bring joy even after a week. It’s heartwarming to know you often gift them to others to spread that joy further. We’re thrilled that choosing your next bouquet each month has become something to look forward to. Your kind words inspire us to keep delivering flowers that brighten homes and special moments.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed Jan. 20, 2026

    This is definitely a great service! Ordering was super easy, I love the fact that I can choose a different bouq every month! There was a little challenge in preparing and styling my flowers so that they look like the photos, but after giving it a second try, I am pleased with the result and anxious to try again next month!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Summer,

    Thank you so much for sharing your wonderful feedback with us. We’re thrilled to hear that you found ordering easy and enjoyed the flexibility of choosing a different Bouq each month. We appreciate your honesty about the initial challenge in styling the flowers, and we’re glad to know that with a second try, you were pleased with the result. It’s great to hear that the blooms opened beautifully and brought joy to your experience. We look forward to delighting you again with next month’s Bouq!

    Warm regards,

    Ram@TheBouqs Co.

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 18, 2026

    I am always happy when my monthly subscription bouquet arrives. The most recent delivery of white and red roses are still going strong 5 days after delivery! I appreciate that each month I can select my bouquet and schedule for a time that works best for me. My family always enjoy the flowers when they visit.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Carol,

    Thank you so much for sharing your kind words with us. We’re delighted to hear that your monthly subscription bouquets continue to bring joy and that your recent delivery of white and red roses is still going strong after five days. It’s wonderful to know that the flexibility of choosing and scheduling your Bouqs each month adds to your positive experience. We’re also glad your family enjoys the flowers when they visit—it’s always special to see them brighten more than one home. We truly appreciate your continued support and look forward to delivering more beautiful moments to you.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed Jan. 10, 2026

    My first time ordering flowers, and I was pleasantly surprised. The flowers were fresh and a well-chosen variety. My daughter was thrilled with the arrangement, and I’m definitely going to continue with my subscription.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Donnatella,

    Thank you so much for sharing your wonderful experience with us! We’re delighted to hear that your first order exceeded expectations, with fresh flowers and a beautiful variety. It’s especially heartwarming to know that your daughter was thrilled with the arrangement. We truly appreciate your decision to continue with a subscription and look forward to bringing joy with every bouquet you receive.

    Warm regards,

    Ram@TheBouqsCo.

    Customer ServiceContract & TermsPriceMaintenanceStaffRates

    Reviewed Jan. 8, 2026

    My husband got me a Bouqs' subscription for Christmas in 2023, so I have been receiving flowers for quite a while. Some of the arrangements are truly beautiful with high quality flowers that last a long time, but there have definitely been months where I really felt like I could have done better at the grocery store for probably half the price - really. Last month I had flowers arrive that were broken and their customer service was very responsive. Just got a new bouquet yesterday, which was supposed to be one of the more special ones and it is disappointing. Some of the flowers were broken and a few roses are just in bad shape - already dying. I don’t really enjoy needing to contact their customer service - I just wish they were more consistent. There are a lot of subscription services out there and I am thinking of trying one of them out.

    If you are thinking of gifting a subscription, here are 2 tips: 1- It’s generally better to select your bouquets than allow for “grower’s choice”. For example, one of their offerings is just all lilies, which is great unless you’re allergic. So that surprise delivery was a bust for me. As far as I can tell there isn’t a way to rate or categorize your favorites to just get one of those, so you should pick when you can. The other issue I had is that since my husband bought the subscription, it was in his name and he wasn’t paying attention to the orders. I eventually just got his log-in so I could manage and that has been somewhat better.

    2- A lot of time the flowers are zip-tied in the box to keep them more stable during shipping. The problem is that it is really hard to cut that zip tie, even with a box cutter. My last delivery didn’t have this issue (but the flowers seemed bruised), so I don’t know if others have complained or if they really are just inconsistent. In any case, I wouldn’t recommend sending to a person who may not have the hand strength to cut through the strong plastic.

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    Verified purchase
    Contract & TermsStaff

    Reviewed Jan. 3, 2026

    We ordered the Rudolph DIY box to give to 6 of our neighbors as a gift. We had fun putting together the Bouqs and sharing them. They arrived in bud form and our neighbors will enjoy watching them bloom through the holiday. The flowers arrived as described and we used the website to determine how many of each kind should go in each arrangement. They all turned out great!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi There,

    Thank you so much for sharing your experience! We’re delighted to hear that the Rudolph DIY box brought joy not only to you but also to your neighbors. It’s wonderful that you had fun arranging the Bouqs and that the blooms arrived fresh in bud form, ready to open beautifully through the holiday. We truly appreciate your feedback and are glad everything turned out just as described.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed Jan. 3, 2026

    My first bouquet had 3 flowers I rarely see. It was so pretty. I’m so excited to see my next order, came right to my door. Just had to cut the stems and put in a vase, my friends loved them, told them where I got them, I work with flowers. Loved seeing different types.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Jill,

    Thank you so much for sharing your experience with us. We’re delighted to hear that your first bouquet included unique flowers you rarely see and that you found it so beautiful. It’s wonderful to know the delivery was smooth and that your friends enjoyed them too. We truly appreciate your feedback and are excited to continue bringing you different types of blooms to enjoy.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    PriceOnline & AppRefunds & PayoutsStaffEase of Use

    Reviewed Dec. 28, 2025

    From beginning to end Bouqs is a consumer’s dream…Website is easy to navigate, account super manageable, changing or cancelling orders very smooth, product is excellent and consistent. I have used Bouqs for both a monthly subscription and sent flowers for Christmas. In every instance the flowers arrived when promised and looking fresh. The recipients of these bouquets were very pleased and I felt I got my money's worth, which is often rare these days. With each interaction I had with Bouqs my confidence increased in both the company and their product.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Jewel,

    Thank you so much for sharing such a thoughtful and detailed review! We’re delighted to hear that you’ve had consistently positive experiences with both subscriptions and gift orders. It’s wonderful to know that the flowers arrived fresh and on time, and that your recipients were pleased. Your comments about the ease of navigating the website and managing your account mean a lot, as we strive to make the process smooth and enjoyable. We truly appreciate your trust and confidence in Bouqs, and we look forward to continuing to brighten your days with beautiful blooms.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed Dec. 28, 2025

    Beautiful flowers and arrangements; arrived on designated date Dec 24; first 2 pics are Dec 24; the following 2 pics are today Dec 27. A stem is hanging over the vase and the flower is dying. Not good. This arrangement should last much longer! My sister was so impressed but not a little disappointed.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Sandra,

    Thank you for taking the time to share your experience with us. We’re glad to hear the flowers and arrangements arrived on the designated date and made a wonderful impression, though we’re truly sorry to learn that one of the stems did not last as long as expected. We understand how disappointing this can be and appreciate you bringing it to our attention.

    Please reach out to us directly at help@thebouqs.com so we can look into this further and ensure you have a better experience moving forward.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Sales & MarketingMaintenanceStaff

    Reviewed Dec. 27, 2025

    Excellent experience. Flowers were at peak health and shipped timely with exquisite care. All stems were plump and none broken. Beautiful mix of flowers. Bouqs lives up to their advertised claims, their flowers are head and shoulders above others providing the same service. I will order again and the recipient of this order is also sold.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Lori,

    Thank you so much for sharing your wonderful review. We’re delighted to hear that the flowers arrived in peak condition and were shipped with the care you expected. It’s great to know that the mix of blooms met your expectations and that none of the stems were damaged. We truly appreciate your recognition of the quality we strive to deliver and are thrilled that both you and the recipient were impressed. Your kind words mean a lot, and we look forward to serving you again soon.

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    Customer ServiceSales & MarketingPriceRates

    Reviewed Dec. 24, 2025

    Years ago I was looking for a gift for my mother in law who was living in a small space and did not need much when I found The Bouqs. The subscription price was reasonable and the flower choices were vibrant with great variety. The customer service for the company is timely and assumes replacement for any damaged flowers. I enjoy the discounts offered for being a subscription member and have sent flowers to family and friends. I can say I LOVE The Bouqs flower company.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Laura,

    Thank you so much for sharing your thoughtful review. It’s wonderful to hear how The Bouqs has been a meaningful solution for gifting, especially for your mother-in-law in a small space. We’re glad the subscription price, vibrant flower variety, and timely customer service have met your expectations. It’s also great to know you’ve enjoyed the discounts and shared flowers with family and friends. Your kind words and loyalty mean a lot, and we’re delighted that you truly love The Bouqs flower company.

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed Dec. 23, 2025

    My Bouquet was gorgeous. It was very easy to order with a good variety to choose from. There are pictures of all flowers and they are accurate pictures. My order was on time and very, very well packaged in a box with zip tied so the flowers couldn’t shift.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Kari,

    Thank you so much for sharing your experience with us. We’re delighted to hear that your bouquet was gorgeous and that the ordering process felt easy with a good variety to choose from. It’s wonderful to know the flower photos matched your expectations and that the packaging kept everything secure. We truly appreciate your feedback and look forward to creating more beautiful arrangements for you in the future.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    StaffTransparencyHonesty & Transparency

    Reviewed Dec. 17, 2025

    Excellent up front honest service. Great quality flowers on time. Best flower service I have tried. They keep me updated and let me know when my order is shipped, where it is and when the delivery is completed. I’ve ordered three times and each has been just as great as the first.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Chuck,

    Thank you so much for your thoughtful review! We’re thrilled to hear that you’ve consistently had such positive experiences with our service. It’s wonderful to know the flowers arrived fresh, on time, and that our updates kept you informed every step of the way. We truly appreciate your continued trust and look forward to delighting you with every future order.

    Cheers,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed Dec. 14, 2025

    Roses were beautiful. Scented a little bit. Gorgeous. I have subscriptions. I hope they are all fresh like these flowers when I receive them. The delivery was good. You can tell that flowers are well protected. My roses came from Ecuador and it's just gorgeous.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Riri,

    Thank you so much for sharing this lovely feedback! We’re delighted to hear that your roses arrived fresh, beautifully scented, and well-protected. Ecuadorian roses are truly special, and it’s wonderful to know they made such a gorgeous impression. We’ll continue to ensure your subscription deliveries meet the same high standard so every bouquet feels just as fresh and joyful.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 9, 2025

    The bouquet I received was absolutely beautiful. A week later they are still fresh and look the same as the day I received them. I’m so impressed with this subscription! I’ve already shared with friends, this one is a keeper! Can’t wait for the next one!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Jessica,

    We’re thrilled to hear how much you loved your bouquet and that it’s still looking fresh a week later! Knowing you’ve shared your experience with friends means the world to us. We’re so glad you’re enjoying your subscription, and we can’t wait to delight you with your next delivery. Thank you for being part of our Bouqs family!

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 8, 2025

    I’ve used Bouqs a number of times now for special occasions, like a birthday or anniversary or holiday for loved ones in California, and the recipient has always loved the quality of the flowers. Delivery has always been prompt. I also appreciate the flower farmers they use and the variety of bouquets.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Mary,

    We’re delighted to hear that you’ve chosen Bouqs for so many special occasions and that your loved ones in California have always enjoyed the quality of our flowers. It’s wonderful to know that prompt delivery and the variety of bouquets have met your expectations. We also appreciate your recognition of the flower farmers we partner with—it means a lot to us to support them while bringing joy to our customers. Thank you for your continued trust, and we look forward to helping you celebrate many more meaningful moments.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Ease of Use

    Reviewed Dec. 7, 2025

    The Bouqs' website was easy to use and offered a wide selection when ordering flowers for my sister in New Jersey. I specified a time for the delivery. The stunning poinsettia arrived at the requested time. It lifted my sister's spirits and eased her recovery from an operation. I will use The Bouqs again when ordering flowers.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Janet,

    We’re delighted to hear that you found our website easy to use and that the stunning poinsettia arrived right on time for your sister in New Jersey. Knowing that the bouquet lifted her spirits and brightened her recovery means so much to us. Thank you for trusting The Bouqs with such a meaningful gift—we look forward to helping you celebrate and support your loved ones again in the future.

    Warmly,

    Ram@TheBouqsCo.

    PriceRates

    Reviewed Dec. 6, 2025

    I received the flowers for Thanksgiving. I was very DISAPPOINTED and shocked. The flower was left in front of my door without ringing doorbell in Florida on the sun. I was alerted by my daughter from NJ to go and check for package. The bouquet was wilted and very small for the price with very long stems that obviously was discarded. The price at Walmart was about $1100 for the size.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Irene,

    We sincerely apologize for the disappointment you experienced with your Thanksgiving delivery. It is not our norm for flowers to be left unattended in the sun, and we regret that this impacted the freshness and quality of your bouquet. We understand how upsetting this must have been, especially given the importance of the occasion. Please know we are actively investigating this matter to prevent similar occurrences in the future. We truly value your feedback and want to ensure your experience reflects the quality you expect. For further assistance, kindly reach out to us at help@thebouqs.com so we can review your order and work toward a resolution.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Sales & Marketing

    Reviewed Nov. 12, 2025

    I have over 50 women celebrate with birthday flowers each month. I am so grateful to be able to provide this joy to so many, thank you, Bouqs! Subscription gives me the discount opportunity to make this happen. Even the smallest bouquets are so beautiful.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Linda,

    Thank you so much for sharing this heartfelt message! We’re truly honored to be part of your monthly celebrations and to know that our flowers bring joy to over 50 women each month. It’s inspiring to hear how our subscription has helped make this possible, and we’re delighted that even the smallest bouquets have brought beauty and happiness. Your continued trust means the world to us, and we look forward to brightening many more birthdays with you.

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed Nov. 12, 2025

    I have ordered from Bouqs several times for birthdays and other holidays. The flowers always look as good as they do in the pictures, if not better. They have a great variety of options to choose from and the flowers last a long time. I have always been very satisfied!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Heather,

    Thank you so much for sharing your experience! We’re delighted to hear that our flowers have consistently brought joy to your birthdays and holidays, and that they look just as beautiful—if not better—than in the pictures. It’s wonderful to know you’ve enjoyed the variety of options and lasting quality. Your continued satisfaction means the world to us, and we look forward to being part of many more of your special moments.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & Payouts

    Reviewed Nov. 6, 2025

    Highly unreliable! For some reason, Bouqs is even worse when you order well in advance (over 2 weeks of delivery date needed). I have ordered from Bouqs over 5 times in advance of significant other’s birthday or anniversary, but almost every single time it is 1-3 days late. I always report this to customer service and they usually do something about it in terms of refund or discount, but I just can’t comprehend why it’s almost ALWAYS late when ordering well in advance. However, if I order only a couple days before needed, no issues. There is clearly something wrong with their order queue system that does not get advanced orders shipped on time.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Michael,

    Thank you for sharing your experience, and we’re truly sorry for the repeated frustration you've encountered. We understand how important timely deliveries are—especially for meaningful occasions—and it’s disappointing to hear that advance orders haven’t consistently met expectations.

    Your feedback is incredibly valuable, and we’re actively working to improve our scheduling and fulfillment processes to better serve customers like you. If you’d like to discuss this further or need assistance with a specific order, please don’t hesitate to reach out to us directly at help@thebouqs.com. We’re here to help and make things right.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    PriceOnline & AppEase of Use

    Reviewed Nov. 4, 2025

    Great product, easy to order and reasonable prices. The website is easy to navigate and saves names and addresses, so re-ordering is super easy. Have ordered many times for both friends and family and have never been disappointed. I'm a happy returning client/user.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Jim,

    Thank you so much for your kind words and continued support! We're thrilled to hear that the ordering process has been smooth and that our website makes reordering a breeze. It means a lot to know you've trusted us time and again for your friends and family. Your satisfaction is exactly what we strive for, and we're honored to have you as a happy returning customer. We can’t wait to keep delivering joy with every order!

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed Oct. 31, 2025

    The flowers are always beautiful month after month. I have been receiving them for 5 years as a gift from my 4 children for my birthday. It is such a pick-me-up every month. They always last for about 2 weeks and I can fill two vases with the flowers you send.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Frances,

    It’s heartwarming to hear how much joy these monthly deliveries have brought you over the years. Knowing that the flowers consistently brighten your days and last so beautifully means a lot to us. We’re honored to be part of such a thoughtful gift from your children. Thank you for letting us play a small role in your celebrations and everyday moments.

    Best,

    Ram@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedTimeliness

    Reviewed Oct. 18, 2025

    This order was for poppies were a disappointment. Bouqs credited me right away and gave me the choice of picking out another bouquet or get 100% credit. I picked out a bouquet. It arrived quickly and was beautiful. Couldn't have been happier. You always get an immediate response from Bouqs in spite of the day of contact.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Susanna,

    Thank you so much for sharing your experience! While we're sorry the poppies didn’t meet expectations, we’re glad our team was able to respond quickly and offer a solution that left you happy. It’s wonderful to hear your replacement bouquet arrived promptly and was beautiful. We truly appreciate your trust and kind words about our support — being there for you, no matter the day, is what we’re all about.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed Oct. 16, 2025

    I bought the Spooky Party Box for my wedding. Order was on time. The Roses and Thistles were beautiful and are still doing well after a full week. The White Anemones were fragile and didn’t do so well- couldn’t use them. The Merlot Scabiosas were also wilted and took a bit longer to bloom. I was able to use some of those but not all. So I was disappointed about the accessory flowers. Could have been due to shipping in warm weather and/or where I live. I bought some extra filler flowers and some Dahlias to fill out my color scheme. I was even able to travel with them so they held up well! Would still purchase flowers from The Bouqs Co. again! Highly recommend.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Heather,

    Thank you for sharing your experience with the Spooky Party Box. While we're glad to hear the Roses and Thistles held up beautifully and added to your wedding celebration, we’re sorry that some of the accessory flowers didn’t arrive in ideal condition. We appreciate your resourcefulness in supplementing with additional flowers to complete your vision.

    We'd love to look into this further and explore a resolution, so please reach out to us at help@thebouqs.com. Our team will be more than happy to help.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Customer Service

    Reviewed Oct. 14, 2025

    Fresh and beautiful bouquet. I ordered from the la Jolla location. First of all, Phenomenal customer service. Unlike other unreliable florists the flowers were not damaged during transit and they arrived on time with no issues. Thank you Bouqs Team, I will definitely be ordering again soon!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Glen,

    Thank you so much for your kind words! We're thrilled to hear that your bouquet from our La Jolla location arrived fresh, beautiful, and right on time. It’s wonderful to know our customer service team made a great impression and that your experience stood out from others. We truly appreciate your support and look forward to helping you celebrate many more special moments ahead. Thanks again from all of us at The Bouqs!

    Warm regards,

    Ram@TheBouqsCo.

    Contract & TermsTimeliness

    Reviewed Oct. 14, 2025

    Horrible. The flowers that were ordered same delivery at 1030AM, arrived at 745, completely Wilted. The arrangement I ordered was well over $100 and delivery was an additional $25 for same day. No thanks.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Amy,

    Thank you for sharing your experience, and we’re truly sorry to hear about the condition and timing of your delivery. We understand how disappointing it must have been to receive wilted flowers, especially after placing a same-day order with added delivery costs. This is not the standard we aim to uphold, and your feedback is being taken seriously. We’d like the opportunity to make this right—please reach out to us at help@thebouqs.com so our team can assist you further.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed Oct. 12, 2025

    I am in complete awe of the David Austin roses I was delivered for my birthday. They are the most beautiful flowers I have ever been given, and I am really impressed with the quality. I will be using this company again in the future for a flower deliveries.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Sam,

    Thank you so much for your kind words! We're absolutely delighted to hear that the David Austin roses made your birthday so special. It means a lot to us that you were impressed with their beauty and quality. Knowing you'll be using us again for future flower deliveries is the highest compliment we could receive. We look forward to helping you celebrate many more meaningful moments ahead.

    Warmly,

    Ram@TheBouqsCo.

    Reviewed Oct. 9, 2025

    Roses shipped by our son of 6 roses arrived dry, starting to brown. They arrived the day after my wife's birthday. But they did arrive! Tried to add photos but my iMac account is all fouled up. No way to add "verified buyer" for a recipient, that I could find.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Stephen,

    Thank you for taking the time to share your experience, and we sincerely apologize for the condition and timing of the delivery. We understand how important it is for flowers to arrive fresh and on time, especially for a meaningful occasion like a birthday. We understand the disappointment, and we regret that this impacted your celebration. Please reach us at help@thebouqs.com, mention this review, and our team will be more than happy to make this right. Thank you!

    With kindness,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsOnline & AppRates

    Reviewed Sept. 29, 2025

    The Bouqs Company had elevated the experience of buying and sending flowers! They have a huge number of selections on their website. The arrangements are unique, interesting, and different from what I find at the local grocery store or flower shop. Flowers arrive on-time at their destination and last for up to two weeks because they are so fresh. 10/10 would recommend!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Justin,

    Thank you so much for your glowing review! We're thrilled to hear that our selection, freshness, and delivery experience exceeded your expectations. It means a lot to know our arrangements stand out and bring lasting joy. Your recommendation is truly appreciated. If you ever need assistance or have questions, feel free to reach out to us at help@thebouqs.com—we’re always here to help!

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsStaff

    Reviewed Sept. 21, 2025

    I just received my latest Bouqs subscription delivery, and this one — the Butterscotch Bouquet — is absolutely stunning! From the moment I opened the box, I was wowed by the warm, golden tones and fresh, vibrant blooms. The flowers arrived perfectly packaged, with every stem looking crisp, healthy, and ready to display. What I love most about Butterscotch is the way the arrangement balances elegance with coziness — the soft yellows, creams, and muted peachy tones bring such a cheerful glow to my space. It feels like bringing a little sunshine indoors, and it brightens up the whole room.

    The fragrance is subtle yet refreshing, and the bouquet looks like it will last beautifully. Bouqs has outdone themselves again with quality and care. Every delivery feels like a gift, and Butterscotch is truly one of my new favorites. Highly recommend this bouquet to anyone looking for a floral arrangement that radiates warmth, joy, and timeless beauty. I highly recommend!!!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Tracy,

    Thank you for the kind words — we’re so glad the Butterscotch Bouquet made such a beautiful impression! It’s great to hear that the warm tones, fresh blooms, and thoughtful packaging brought a cheerful glow to your space. We take pride in delivering arrangements that feel like a gift every time, and it means a lot to know this one hit the mark. Your recommendation is truly appreciated!

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Customer ServicePriceValue

    Reviewed Sept. 21, 2025

    Every time I send flowers from Bouqs I get a personal "thank you!" call from the recipient! They feel loved. I've used other flower companies over the years, but they are by far the best. Fresh flowers and supporting local growers. Great brand, worth every penny.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Gail!

    That’s such a heartwarming feedback—thank you for sharing it! We’re thrilled to hear that your recipients feel genuinely appreciated and that Bouqs continues to exceed your expectations. Supporting local growers while delivering fresh, beautiful blooms is at the heart of what we do. Knowing it’s “worth every penny” makes it all the more meaningful!

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed Sept. 16, 2025

    I have used Bouqs several times and the person that I send the flowers to is always impressed by the freshness and quality of the flowers and how long they last. I was using a different flower company and made the switch to Bouqs about 2 years ago and have never been disappointed.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Mark,

    Thank you for sharing your kind review! Your continued satisfaction and trust in our service inspire us to keep delivering beautiful blooms time after time. Thank you for being part of our Bouqs family!

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsSales & MarketingFollow-Through

    Reviewed Sept. 9, 2025

    My mom was very pleased with the quality and condition of the bouquet- and it arrived as promised on their anniversary and looked color correct to the advertisement! I would recommend the service, and use them again, and keep in mind. My mother has sent back flower arrangements in the past when she knew I paid a good amount for them and wasn’t pleased with the quality.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Jill!

    Thank you for sharing such a glowing review! We're absolutely delighted to hear your mom was thrilled with her bouquet and that it met your quality expectations. Hearing how satisfied you and your mother were encourages us to continue delivering excellence. We truly appreciate your recommendation and look forward to the next opportunity to make your worthy occasions more special.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsStaff

    Reviewed Sept. 7, 2025

    Presentations are very creative and unique, professionally presented every time. I love being able to choose from a variety of selections or let Bouqs surprise us each month. The florist chooses some unique flowers that are not commonly seen in arrangements, but makes them look great every time. Fantastic service!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Charles!

    Thank you for choosing us and for sharing your wonderful feedback! We are thrilled to hear how much you enjoy our creative and unique presentation of flowers each month. Our florists love assembling unusual and beautiful blooms, and we're glad that these selections have delighted you time and time again. Looking forward to many more joyful moments with you.

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed Sept. 2, 2025

    The flowers arrived in great shape. They arrived on Wednesday and now it is Tuesday and they still look amazing. The flowers cannot compare to what I have been able to purchase in stores. The Bouqs flowers are so much stronger, fresher and better looking.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Leslie!

    Thank you for your feedback! It's great to know our bouquets reliably reflect quality and beauty, creating lasting happiness. We look forward to continuously providing vivid and lasting experiences with every delivery.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    PriceRates

    Reviewed Aug. 30, 2025

    Absolutely love your bouquets! Always gorgeous and exactly what I order! I only purchase from your company now since others can't compare. Worth the price every time and I'm never disappointed! Great quality and always comes on time. 10/10 and recommend to everyone I know.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Brittany!

    Thank you so much for your delightful review! We're absolutely thrilled to hear that you're loving our bouquets and consistently find them to surpass expectations. We look forward to serving you again soon!

    Warm regards,

    Ram@ThebouqsCo.

    Verified purchase

    Reviewed Aug. 25, 2025

    I could not be happier with using Bouqs! I have had flowers delivered several times and they are always beautiful! I was house sitting for a friend once and she got flowers from Bouqs from some other friends and when I saw those, I KNEW I would be using them as well. I have never been disapppointed!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Dianne!

    Thank you sincerely for your vibrant and uplifting feedback! We are pleased to hear that the Bouqs' flowers were always a source of joy for you. Encounters like this, particularly when shared with friends, resonate deeply with us. We look forward to serving many more memorable petals to brighten your days!

    Warmest,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed Aug. 12, 2025

    I always order from Bouqs when I want a special bouquet sent. Whenever I have sent bouquets to friends or as closing gifts to my clients, I get wonderful compliments. The selection of florals from Bouqs cannot be found from a local florist. They always arrive fresh and beautiful!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Carol,

    Thank you so much for your uplifting review. We're elated to hear that you've consistently received fresh and beautiful bouquets that leave a lasting impression on your friends and clients. Our selection aims to offer something unique that local florists may not carry, and we're delighted you've noticed the difference. We look forward to sending many more wonderful arrangements to share with those close to you.

    Best, 

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed July 31, 2025

    I worked with Christopher from the San Francisco retail location. My son was getting married and we were traveling to the area. We also had a very specific window when we needed the flowers delivered. Christopher worked with me to make sure all was arranged as well as advising which flowers would be freshest so they would be at their peak. He really went above and beyond!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Ann,

    Thank you so much for taking the time to share your delightful experience with us! We're thrilled to hear how Christopher looked after your floral needs for your son's wedding and made sure everything was perfectly timed and in peak condition. Christopher's dedication and attention to detail are invaluable to our team, and we're glad it showed during your special occasion. We hope to continue providing this level of excellent service for all your floral needs. Warm wishes to your family and best wishes for the newlyweds!

    Warmly, 

    Faye@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed July 29, 2025

    I was pleasantly surprised when my daughter sent me a picture of the bouquet of "Sprinkles" she received. They exceeded my expectations! Whenever I order flowers from Bouqs they are always fresh and full! One time my daughter sent me a bouquet of peonies that were amazing! The other special thing was that they came in a unique ceramic vase with tiny painted flowers! I will treasure the vase as well!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Lisa!

    Thank you so much for your delightful feedback! We're overjoyed to hear that the "Sprinkles" bouquet exceeded your expectations and brought you such happiness. We're thankful for having you as a part of the Bouqs family and look forward to creating many more beautiful moments with you.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed July 28, 2025

    Beautiful arrangements to brighten even the summer days. Love the flowers. Aren't just the same as many other flower places. The arrangements are beautifully assembled and the flowers have longevity. Used them for a succulent plant order and it was precisely what I wanted. I look forward to using Bouqs for all my future flower orders.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Tanys!

    Thank you for the heartwarming review. We’re thrilled to hear how much you love our beautiful arrangements. Your kind words and loyalty mean the world to us, and we're excited to continue serving you with gorgeous flowers in future orders.

    Looking forward to brightening more of your days with Bouqs!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsStaff

    Reviewed July 26, 2025

    The beautifully arranged bouquet arrived beautifully packaged in a durable, eco-friendly box, with each flower meticulously protected to ensure it arrived pristine. Along with the flowers, I received a stunning photo card featuring a lush floral scene. The vibrant colors and delightful fragrance of the blooms instantly lifted my spirits. I’m eagerly looking forward to the next shipment, excited to see the upcoming arrangements and the happiness they will bring.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Isabella!

    Thank you so much for sharing your experience with us. We're absolutely delighted to hear that the eco-friendly packaging and pristine state of the flower arrangements brightened your day. Knowing you're eagerly anticipating the next bouquet warms our hearts! It’s our mission to bring a touch of joy with every delivery, and we're thrilled to be a part of your happiness.

    We look forward to continuing to deliver exciting and uplifting arrangements your way!

    Warmest regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 25, 2025

    I ordered the grand firecracker bouquet for my sister - she absolutely loved the flowers! All flowers were fresh and the bouquet abundant. We had to divide the flowers into multiple vases. She loves vibrant colors and I was very happy to find this from Bouqs. Customer service was excellent - I needed to change the date of the delivery and the bouq rep was able to do it promptly. Very pleased!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Navdeep,

    Thank you for sharing your delightful experience with us! We are thrilled to hear that the grand firecracker bouquet brought so much joy to both you and your sister. Also, it’s wonderful to know our team was able to accommodate your change in delivery schedule quickly and efficiently. Your happiness means the world to us, and we look forward to creating more joyful floral moments for you in the future!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffTransparencyResolution

    Reviewed July 21, 2025

    I’ve had a couple of mix-ups with delivery addresses, which was frustrating — especially since I had carefully updated my account. However, I really appreciate that Bouqs took responsibility and quickly offered to send me a replacement bouquet at no cost. Their customer service was polite, responsive, and solution-oriented. They didn’t argue or delay — they simply made it right. That kind of service matters, and it’s why I’ll continue giving them my business. Thank you, Bouqs, for standing behind your product and caring about your customers.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Kelly,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team could assist quickly and to your satisfaction. Delivering exceptional customer service and ensuring our customers feel valued is our top priority. We're grateful for your understanding and continuing support. Your recommendation means a lot to us and motivates us to continually improve. We look forward to serving you again in the future!

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed July 16, 2025

    Have had two great experiences with Bouqs now. My wife and I are amazed by the quality of the flowers and how much longer they stay fresh and beautiful compared to other flowers we have purchased. First order was roses and second was lilies. Both were incredible. Highly recommend you give them a shot.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi there,

    Thank you for sharing your wonderful experience with us! We're thrilled to hear that both the roses and lilies left you so satisfied. Knowing that our flowers stay fresh longer truly makes us proud, and we deeply appreciate your recommendation. We look forward to having the pleasure to bring more beauty to your and your wife's day in the future.

    Warmly,

    Faye@TheBouqsCo.

    Verified purchase
    Follow-Through

    Reviewed July 12, 2025

    The order was delivered as promised. The flowers are gorgeous and my wife was thrilled and very happy to get them. The flowers are all very high quality. In particular, the roses are beautiful and seem to be lasting. We are trimming the stems every few days. We will definitely order flowers from Bouqs in the future.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Peter!

    Thank you for your marvelous feedback. We are absolutely thrilled to hear that the gorgeous flowers not only met but exceeded your and your wife’s expectations. We’re delighted you’re considering choosing Bouqs again and can’t wait to serve yet another special occasion with vibrant bouquets.

    Warm regards!

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed July 6, 2025

    There were two bright and cheerful bouquets in my box. The flowers included: 2 sizes of roses, carnations, gerber daisies, etc.. The colors in the twin bouquets were: deep and light pink, red, orange, yellow, and green. Despite the June heat in NC, when delivered the flowers looked so fresh-like they had just been cut! I like to enjoy flowers until the very end, so I savored them for nearly 3 weeks! When I wanted to do something special for a loved one after surgery, I sent her double bouquets of white flowers. She LOVED them and said they cheered her right up.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Patricia,

    Thank you so much for sharing your delightful experience with us! We're thrilled to hear that the bouquets brought such joy to both you and your loved one, lasting nearly three weeks in the summer heat and managing to cheer up after surgery as intended. Stories like yours are what we strive for and make us proud of the service we provide. We look forward to delighting you again with fresher deliveries that brighten your day!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Sales & MarketingPriceStaffRates

    Reviewed July 1, 2025

    Recently ordered flowers for a friend's birthday and found a beautiful selection for a great price and usually can find discounts to make it more affordable than other flower delivery companies. The flowers arrive on time and in excellent condition. I have received a beautiful Bouqs bouquet and have also sent many to family and friends over the past 5 years.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi there!

    Thank you so much for your kind words and for being a loyal customer over the years. We're thrilled to know that you've repeatedly found the perfect arrangements for your loved ones with ease and at great prices. It's our mission to bring joy into everyday moments, and hearing about your continued satisfaction means the world to us. We look forward to brightening more celebrations for you, your friends, and family!

    With warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsPunctuality & Speed

    Reviewed June 25, 2025

    Bouqs has made it really easy to send my wife flowers every month. Signing up was easy and they even send a reminder so I am not caught off guard or if I want to change the arrangement before it's too late. Would certainly recommend to anyone looking for an "easy mode".

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Harry,

    Thank you so much for sharing your wonderful experience with us! It's great to hear that our service makes it easy for you to send flowers to your wife each month. We appreciate your recommendation and look forward to continuing to serve you.

    Best, 

    Faye@TheBouqsCo.

    Customer ServiceTechPrice

    Reviewed June 14, 2025

    Daughter sent 3-bundle of Peonies for my birthday. They were delivered limp and 4 flowers had mold. Reached out to company, sent pictures and was put on hold to look up my order and review previous chats 4 different times. Nobody ever came back on chat to respond. With the vase and flowers, daughter paid over $200. Thanks for a big, birthday disappointment, Bouqs. Never again!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Cheryl,

    Thank you for sharing this, and we’re truly sorry your gift arrived in such a disappointing way. That’s far from the thoughtful experience we want to provide. We take this seriously, and we’re committed to getting it right. A member of our team has already reached out by email with a resolution, so if you haven’t seen it yet, please check your inbox—we’d love the chance to make things better.

    Sincerely,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsStaff

    Reviewed June 10, 2025

    I was extremely hesitant in ordering something for myself but after receiving my first bouquet and having it last over three weeks I was sold! Amazing investment in self-care. I can choose my bouquets or have them chosen for me. The delivery is handled with care and the instructions are clear as to how to care for your beautiful arrangement. I am looking forward to my next delivery!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Tracey!

    Thank you so much for your glowing review. It brings us immense joy to know that your bouquet exceeded expectations and has become a valuable part of your self-care routine. We are thrilled you appreciate our service options, whether you're personalizing your bouquets or letting us choose one for you.

    We're also delighted that the careful delivery and clear care instructions have enhanced your experience. We look forward to continuing to bring you beautiful arrangements and adding joy to your life with every delivery.

    Warm wishes!

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 10, 2025

    They went above and beyond to assist me when my order was first unavailable and then lost. When issues arose that were totally outside their control, their customer service folks were quick to reply, provided options for the roadblocks, and made the whole process so stress free! I would recommend Bouqs to anyone and everyone!!

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Michelle,

    We're absolutely thrilled to read about your positive experience with our customer service team. Ensuring a stress-free experience for you is always our top priority, and we're glad the options we provided made a difference. Your wholehearted recommendation means a great deal to us, as it inspires us to keep delivering excellent service. Thank you for choosing Bouqs, and we look forward to delighting you again in the future!

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsStaff

    Reviewed June 7, 2025

    The flowers and service are fantastic. The gift subscription has been a source of joy to my letting her she is thought of. What makes it such a great gift idea is that by the time the next month rolls around she is not expecting another beautiful arrangement. I would highly recommend the subscription model for gifting to someone special.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Kate!

    Thank you for taking the time to share your glowing review with us. It's heartening to know that the flowers and the gift subscription have been a source of joy for your loved one, bringing unexpected delight each month. Your recommendation is truly appreciated, and we're thrilled that the subscription model has proven to be such a delightful gift choice for someone special.

    Warmest wishes!

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed June 3, 2025

    Julie absolutely LOVED the flowers you sent. I scored a bunch of points with them and they do look great in the house. Glad I have a monthly subscription as they will go a long way towards keeping my Girlfriend happy each time they show up at the doorstep. Thank You all for making this happen. I look forward to the next arrival, and so does Julie.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Sean!

    Your delightful message warms our hearts. We’re thrilled to know that Julie loved the flowers and that the monthly subscription is a hit! Serving guests with beautiful arrangements that create joyous moments and cherished memories is what we aim for every month. We're excited to have played a small part in keeping both you and your girlfriend happy, and we eagerly anticipate being a continuous part of these special moments/experiences.

    Thank you for letting us be a part of this happiness.

    With warm regards!

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed June 1, 2025

    Anytime I wish to send flowers, I look to Bouqs. Their blooms are consistently fresh, fragrant and gorgeous, and they are always delivered on time. Most importantly, you get what you order. I’ve used other floral delivery companies and I not only have been disappointed with the actual gift (people always send pix!) but embarrassed - and I end up sending pix of what it SHOULD HAVE looked like. I often tell of my first introduction to this company, when a friend sent two dozen white roses mixed with greens and red holly for Christmas. I was blown away by their beauty, and I sent my friend pictures of them for WEEKS - I think 3 weeks? - as they just got more and more beautiful!!! I love this company!!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Kathryn,

    Thank you for such a lovely review! We look forward to continuing to exceed your expectations with every flower sent your way. Thank you for letting us be a part of your special moments!

    All the best,

    Faye@TheBouqsCo.

    Verified purchase
    Ease of Use

    Reviewed June 1, 2025

    Service is easy to use. Flowers are beautiful. Deliveries are in a timely manner. Flowers always put a smile on the recipients face. I highly recommend this service. I love receiving them as much as sending them on special occasions or just cause. My daughter started the service for me.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Maria!

    Thank you for sharing such a lovely review with us! We're delighted to hear our service brings joy both when you receive and send our beautiful flowers. Knowing we've helped put smiles on faces and that you highly recommend us truly warms our hearts. We cherish our role in your special occasions and aim to make every delivery as delightful as possible.

    We look forward to bringing happiness with many more stunning arrangements.

    Warm wishes!

    Faye@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed May 23, 2025

    I usually purchase flowers in-person because of fear of ordering online. However, this purchase has changed my mind, and I will keep this company in mind in the future. I ordered flowers for my mother for Mother's Day. When they arrived, she told me she cried when she opened them. She always said to give her flowers while she's alive to enjoy them and I did. Thank you for helping me to make her feel special. They were packaged well and eye catching.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi there!

    Thank you so much for your touching note. We're thrilled to hear that the flowers for your mother's Mother's Day turned out to be a beautiful, heartwarming surprise that brought her so much joy. It’s moments like these that highlight why we value what we do—and it's wonderful to have played a role in making her feel special. We appreciate your trust and look forward to being your choice for all future floral adventures.

    Warmest wishes!

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePrice

    Reviewed May 21, 2025

    I thought that I had found a great company: great customer service and high quality flowers. That has changed and it is evident that what made them a good company has been sacrificed in pursuit of the almighty $. After 3 poor experiences, it is not worth my money & the customer service is now close to nonexistent...unless you have 3 hours! The replacement bouquet that I just received (tulips) is wilted after 2 days - NOT worth the $! It is such a shame because they were a solid company - BUT NOT NOW. Spend your hard earned $ elsewhere if you love or even like the person you are getting flowers for!

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    The Bouqs Company
    Response from The Bouqs Company

    Hello there,

    We understand your frustration and are truly sorry to hear how let down you’ve felt, especially after trusting us with several orders. That’s not the lasting impression we want to leave, and we’re committed to improving. We value you and your feedback, and we’d like to connect privately to make this right. Please expect a message from us shortly.

    Sincerely,

    Faye@TheBouqsCo.

    Verified purchase
    PriceStaffResolution

    Reviewed May 17, 2025

    I have found a new favorite company! When an issue came up with my order, every single employee that I spoke to went above and beyond to try and rectify the issue. When it became apparent that it could not be fixed, a new bouquet was ordered and delivered to my daughter at no additional cost. She loves her flowers and I am so thankful for everyone’s help. Did I say that the issue was my fault? It was, and it didn’t matter, they still made it right. Thank you!!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Germaine!

    Thank you for sharing such a wonderful experience with us! We're glad we could be of assistance. Your kind words are much appreciated, and we hope to serve your floral needs again soon!

    With best wishes,

    Faye@TheBouqsCo.

    Verified purchase
    PricePunctuality & SpeedMaintenanceStaffTimeliness

    Reviewed May 12, 2025

    I had an issue where two of my orders were set to be delivered for the same day, despite having tried to schedule them for two separate days. Karl helped me understand the error, cancelled and reordered the incorrectly scheduled bouquet, and did not charge me. I was really disappointed about the mistake so the extra lengths he went to while communicating with me over multiple days meant a lot. The order arrived on time after fixing the error just the day before, I was really pleased. I'm sure I'll think of Bouqs immediately for my next flower delivery thanks to the care provided.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Erin!

    Thank you so much for sharing your experience with us. We’re delighted to hear that Karl provided exceptional service by resolving your concerns quickly. We truly appreciate your understanding in this situation, and we're grateful for your intention to return to Bouqs for your future flower deliveries. Making every moment special for our customers is our passion.

    With best wishes,

    Faye@TheBouqsCo.

    Verified purchase
    PriceRatesFollow-Through

    Reviewed May 12, 2025

    The flowers from The Bouqs Co. are top quality came as promised and are absolutely beautiful as like the picture. Arrived on time and packaged well. I ordered these for my wife. It was our 43rd wedding anniversary. The price was reasonable and I would highly recommend The Bouqs Co.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi there!

    Thank you so much for your heartwarming review. We're thrilled to have been a part of your special anniversary celebration and to hear that the flowers lived up to your expectations. It's our priority to deliver the highest quality and beauty just as promised. We greatly appreciate your recommendation and look forward to being there for many more memorable occasions.

    Warmest wishes,

    Faye@TheBouqsCo.

    Refunds & Payouts

    Reviewed May 12, 2025

    I ordered flowers for Mother's Day. My mom received them on Thursday and said they were beautiful. On Monday she told me they were already dead and not to waste my money on flowers. She suggested a gift card next time. I have sent my mother many flowers and this is the first time she has been disappointed. I will not use this company again.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Karol,

    We completely understand your frustration and are sorry the flowers didn’t last, especially for such a special occasion. That’s not the quality we stand for, and we know how important it is for your gift to reflect your care. We want to make this right and appreciate you bringing it to our attention. Expect a private message from us shortly—we’d love to continue the conversation and help however we can.

    Sincerely,

    Faye@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed May 12, 2025

    This was my first experience with a delivery from Bouqs. Unfortunately, unknown to me, my sister was out of town and the flowers sat on her stoep for 2 whole days in their box. Imagine my shock and delight when they were still beautiful when she opened them! Amazing! Thank You Bouqs for amazing service and high quality, fresh flowers.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Kellie,

    We are incredibly grateful for your kind words! It’s fantastic to hear your surprise and happiness with the durability and quality of our flowers. Ensuring they retain their beauty speaks to our commitment to high standards. It's heartening to know we could play a part in making such a delightful impression. Thank you for sharing your wonderful experience with Bouqs, and we look forward to bringing more stunning blooms essential to life's special moments!

    Warm regards,

    Faye@TheBouqsCo.

    Reviewed May 11, 2025

    I received these flowers from my daughter for mother's day. They arrived in poor condition. After less than one day all but one of the roses were wilted. I didn't have the heart to tell her about it. 😕

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Laura,

    Thank you for letting us know about your experience. We're genuinely sorry to hear that the flowers you received were not up to standard, especially for such a special occasion. We thrive on delivering fresh, beautiful blooms, and anything less than that is disappointing to both you and us. We're keen to make this right for you, so please expect a private response from us shortly.

    We hope your next order will truly live up to the esteemed experience you expect with us. Thank you for sharing this with us.

    Sincerely,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 10, 2025

    The flowers I ordered for Mother's Day were running late. While I didn’t think much could be done about it, I reached out to Bouqs customer service to ask. After a few minutes of working with Cris, I had new flowers being overnighted to my wife which would make it in time. Outstanding customer service end to end. Truly impressed.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Chad,

    We sincerely apologize for the delay with your Mother’s Day order—it’s not the experience we aim to provide, and we know how important that delivery was. Thank you for giving us the chance to make it right and for your kind words about Cris. Your understanding means a lot, and we’re actively improving to prevent this from happening again.

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    TechRefunds & PayoutsStaff

    Reviewed May 10, 2025

    I don’t understand why the reviews are so high on this site - in looking for a place to leave review, the first results that came up were all negative results from Reddit and social media. This was my first (and last order) with Bouqs. I actually started a subscription with them since I’ve moved abroad and thought it would be nice to send my mom flowers regularly.

    As you can see from the photo, most of the main flowers (alstroemeria) arrived dead. Not “a little water will perk them up,” like slimy and crispy (how that’s possible at the same time is beyond me) and just dead. All my years of ordering flowers - I’ve never had a bouquet delivered in such bad condition. This is not what fresh flowers look like when they wilted a little bit in transit. They must have been sent already in bad condition, and should’ve never been sent out in the first place. Customer tried to offer an upgraded bouquet after I asked for a refund, but what’s the point of a larger bunch of dead flowers?

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Michele,

    Thank you for sharing your feedback—we’re very sorry your first order with us turned out this way, especially when you intended it to be part of something ongoing and special for your mom. That’s not the experience we want anyone to have. While we understand your disappointment, it’s important to note that we source farm-fresh flowers and work with reliable partners to maintain their quality in transit. That being said, we never want to send anything that arrives in such poor condition. We're pleased this has been addressed with a refund, and we hope you’ll see this as a rare miss rather than a reflection of how we typically operate.

    Your concerns have been taken seriously, and if there’s more we can do, our team is here to help.

    Sincerely,

    Faye@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed May 9, 2025

    The subscription was a wonderful gift. Each month was an exciting surprise and a great way to stay close to my loved one who lived far away. Even the care givers at her assisted living would gather around to see what she received each month. The best part was that the flowers arrived fresh and most lasted longer than expected!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi there!

    Thank you so much for sharing your experience with us! We're thrilled to know the subscription gift brought monthly joy and surprises to you and your loved one. Moments like these really show why we love what we do, and it’s heartwarming to have played a role in strengthening new bonds with our arrangements.

    We're grateful for your kind words!

    Warm regards!

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePriceOnline & AppRefunds & PayoutsStaffBilling

    Reviewed May 9, 2025

    I placed an order 8 days ago with Bouqs. I received a confirmation email and my credit card was charged. I never received anything else. When I try to track the order it says I don’t have an order even with copying and pasting from the confirmation email. When I call the customer service phone number a recording plays that says they only answer inquiries through chat or email. The chat is an AI chatbot and you can’t really get help from it. It just redirects you to their website. I emailed and it will take at least a business day to get a response. These were for my wife’s birthday and that has been ruined. They are so expensive and can’t even provide customer service. Now I will also have to take business hours to try and argue to get my money back. What a joke of a business.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Logan,

    We know this order was meant to celebrate something special, and we’re really sorry for the confusion regarding the tracking information of your flowers. We have checked and confirmed that your order was successfully, as scheduled, delivered today, May 9th, and we sincerely hope the flowers helped brighten your wife’s day. We also want to let you know that one of our agents has responded to your email with more information about the delivery and how to access the tracking status online.

    We really hope this information helps! We appreciate you sharing your feedback and if there’s anything else we can do, we’re happy to help.

    Sincerely,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 9, 2025

    I realized after I placed an order and it had been a couple hours that the recipient would not be home for several days after the delivery date I requested. My customer service rep, made an exception and was able to change the delivery date and give me a new order at no extra charge. I really appreciated that since it was a floral delivery to my best friend for her 75th birthday.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Ann!

    Thank you for sharing your exceptional experience with us! We're delighted to hear that our customer service team was able to accommodate your request with ease, ensuring your best friend's floral delivery was perfectly timed for her special 75th birthday celebration. We're thrilled to have made this moment memorable for you both, and your kind feedback motivates us to continue offering outstanding service.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 8, 2025

    I received a beautiful Bouqs bouquet yesterday, the first of a subscription from one of my daughters. I was so impressed I decided to place an order for a daughter celebrating her first Mother’s Day, but was having trouble applying an existing credit & current promo. Customer service to the rescue…prompt, professional, and beyond helpful, definitely brightened my day! Thank you!

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    Response from The Bouqs Company

    Hi Debra!

    We're thrilled to hear about your wonderful experience with The Bouqs Co.! It's fantastic to know the bouquet from your subscription arrived beautifully and exceeded expectations. We're also delighted our customer service could assist you efficiently, and that their efforts helped brighten your day. Thank you for sharing this lovely review; we look forward to continuing to participate in your future special celebrations.

    Warmly, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed May 8, 2025

    For the first time in 4 years, the flowers delivered monthly to my mother were DOA. I contacted Bouqs through an online form, including photos. I was promptly contacted by email. The representative, Febrain A., was so helpful. He made suggestions and responded to my emails professionally and kindly. The first flowers were delivered on Monday. The beautiful replacement bouquet was delivered on Wednesday! Wonderful customer service and promptness. I am very impressed with this company. Thank you, Bouqs, for being the kind of company that cares. We need more like you.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Phyllis!

    Thank you so much for sharing your delightful experience. We are thrilled to hear that our team, especially Febrain A., provided you with professional and kind assistance, quickly addressing the issue with your monthly flower delivery. It is wonderful to know that the replacement bouquet brought so much joy and that we could maintain our standards of service for you and your mother. We deeply appreciate your kind words and look forward to delivering many more beautifully memorable moments.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed May 8, 2025

    I ordered flowers for my mother in law and after I placed my order I noticed I had the wrong city and state on my delivery address. I used the online live chat and was able to find help. The person was able to update my shipping address very quickly and confirmed my order. Very happy with my purchase and service

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Anna,

    Thank you for sharing your positive experience with us! It's great to hear that you received swift assistance via our live chat and that your shipping address was updated promptly. We aim to maintain such efficient service for all our customers. If you need further assistance in the future, don't hesitate to reach out.

    Warm regards,

    The Customer Service Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 8, 2025

    Thank you to the wonderful person who helped me with my order. I sent a sympathy gift to my sister in law and there was a change of plans. It was too late to change the delivery date but they were able to send another bouquet to the church. I appreciated it so much, I placed another order for Mother’s Day. I will definitely be ordering from this company in the future.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Claudia!

    Thank you so much for your heartwarming feedback. We’re thrilled that we could assist with delivering the second bouquet to the church for your sister-in-law’s sympathy service. It's wonderful to hear you've decided to place another order for Mother’s Day. Receiving such positive remarks inspires us to continue providing exceptional service, and we're incredibly grateful for your trust and support. We look forward to serving you again and continuing to meet your floral needs.

    Best wishes!

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed May 8, 2025

    Excellent service! 💯, I order a bouquet for mom, for mother's day. It arrived on time, but mom's wasn't happy the way it look when she received it. So I contact the company. Customer service was friendly and she send another bouquet for my mom the next day, and she loved it!!! I truly appreciate it.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Jonalyn!

    Thank you so much for sharing your wonderful experience with us. We're delighted to hear that despite the initial issue with the bouquet, our team could move quickly to brighten your mom's Mother’s Day with a replacement. Positive feedback like yours is incredibly motivating, and we're pleased that your mom loved the new arrangement. We truly appreciate your commendation and look forward to continuing to serve you with the excellence you experienced.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    PriceMaintenance

    Reviewed May 7, 2025

    Love you people. You put UrbanStems to shame. Thank you for making changes so easy and affordable. You're the best and the only company will do business with from now. Urban Stems' flowers arrived brown and broken. The bouquet was completely dead, requiring being thrown out, by day 7. Your Peony Bouquet on the other hand arrived beautifully packed and all stems in terrific shape.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi David,

    Thank you so much for your enthusiastic feedback! We're thrilled to hear that you are delighted with your Peony Bouquet and our service. It's fantastic to know we have made flower delivery both easy and affordable for you. We look forward to being your go-to provider, and we're committed to keeping up the quality you love so much. If there's anything more we can do to help, please don't hesitate to reach out. Looking forward to bringing more beauty and joy to your days!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed May 6, 2025

    I made a mistake on the order and the team was still willing to help me get fresh flowers to my person in a timely manner. After trying to navigate Fedex myself, they stepped in and said they would send new flowers to the right address and I didn't need to go through the carrier. Very courteous and understanding.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Kelsey!

    We're delighted to read about your remarkable experience with our team. Thank you for pointing out their courteous and understanding assistance. We truly appreciate your feedback and look forward to continuing to provide exceptional service to you.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed May 6, 2025

    I submitted a concern regarding one of my payments through chat, and I was hesitant to do so. But to my surprise, they were very professional and accommodating. I like the fact that not only were they helpful but they also sent me a transcript for my records. Additionally, they followed up and I appreciated them being prompt to handle my concern. Thank you.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Maria!

    Thank you for your wonderful feedback about your experience with our team. Providing professional and speedy customer service is important to us, and we're glad your concerns were handled promptly. Your satisfaction means the world, and we look forward to providing a consistently excellent experience, both in quality and service, in the future.

    Kind regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 6, 2025

    Just wanted to shout out the amazing customer service I received yesterday. I had sent my monthly subscription to my mom for Mother’s Day. Flowers were delivered to wrong address by courier and never ended up showing up. With Mother’s Day around the corner, the team was able to help replace and get them to her just in time. So grateful to the team for fast and friendly service.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Megan!

    Thank you so much for your delightful message about your recent experience with our service. We're overjoyed to hear that our team was able to swiftly rectify the delivery mistake and successfully send flowers to your mom just in time for Mother’s Day. Delivering happiness and ensuring your arrangements bring joy is what keeps us focused on putting our best efforts forward. We’re glad to be a part of your special moments, no matter what comes up. Your kind words truly mean a lot to the team, and we look forward to continuing to provide fast and friendly service.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    PriceStaff

    Reviewed May 6, 2025

    I had placed an order/selected date to send flowers 5/8/25 as thank you & surprise. At the last minute, the recipient decided to take vacation on delivery day. I was able to send note to Bouqs and inquire if could reschedule delivery day/cancel/or reroute. Penelope P. investigated and rerouted for 8/14 delivery which was a pleasant surprise to unforeseen circumstances. This was really appreciated & worth a big shout out to her for help!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Tracey,

    Thank you so much for your glowing review! We're thrilled to hear how Penelope P. went above and beyond to assist you by rerouting the delivery of your flowers to fit your unforeseen change. It warms our hearts to know that our team could accommodate and brighten your experience through their attentive service. Your generous shout-out means a lot, and we are delighted to know we played a role in delivering gratitude and surprises as intended. We look forward to assisting you with your floral needs in the future!

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Resolution

    Reviewed May 6, 2025

    My daughter is always pleased with the flowers I send her monthly. I have sent flowers to friends occasionally and when I was unhappy with one of the bouquets they made it right. There are always plenty of bouquets to pick from if you don’t like the suggested bouquet. I highly recommend the subscription plan. Great company.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi there!

    Thank you for your fantastic feedback! We're thrilled to hear that your daughter consistently enjoys the flowers you send her through us and that you've had such a positive experience recommending our subscription plan. Also, it's wonderful to know our team was quick to resolve any bouquet issues you encountered. We truly value your support and we look forward to delighting you and your loved ones for many more occasions!

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsStaff

    Reviewed May 5, 2025

    Since starting to order flowers from The Bouqs, I’ve been extremely happy with the beautiful flower bouquets, the superb customer care, and the exceptional delivery service. I feel I’m in the best hands possible for all my floral needs. In the past, I’ve had difficulty deciding on which arrangements I should purchase. The Bouqs takes the guesswork out! In fact, I’m so pleased, I became a subscription member. What a great way to go. Thank you so much.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Maxine!

    Thank you so much for your wonderful and enthusiastic feedback about The Bouqs. We're thrilled to hear that every aspect of your experience has been nothing short of exceptional, from the beautiful bouquets to the terrific customer care. We truly value your loyalty and thank you for making The Bouqs your go-to for all your floral needs. We look forward to continuing to bring joy with every delivery.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    PricePunctuality & Speed

    Reviewed May 5, 2025

    The flowers were chosen, delivered, and enjoyed promptly and exceeded expectations. Best subscription ever. Each delivery is a welcome surprise and thoroughly enjoyed. There is no better cost to flower ratio around. You won't regret it.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Dan!

    Thank you so much for sharing your delightful words with us. We're thrilled to know that the flower deliveries exceed your expectations each time. Your feedback means a lot, and we look forward to being a part of many more joyous occasions.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed May 4, 2025

    I have ordered from Bouqs in the past a few years ago for Mother's Day. I just signed up to have an orchid delivered to my daughter every month. These are the best flowers I've ever laid my eyes on. Thank you to the farmers that picked this one out for my amazing daughter.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Antonio!

    Thank you for such kind words! We’re honored to be part of these moments with your family. Just a quick heads-up—orchids don’t auto-send every month with your subscription by default. But you can easily update your subscription to include them each time. Here’s how: https://help.bouqs.com/hc/en-us/articles/5030746252571-UPDATE-INDIVIDUAL-SUBSCRIPTION-ORDERS.

    However, should you have any questions, we are always here to help at help@bouqs.com.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePriceRates

    Reviewed May 3, 2025

    I LOVE this company!!! Quality, customer service. I have sent 7 bouquets since learning of The Bouqs in December looking for a bouquets subscription for my BFF’s bday in January. I have also sent to 3 other people. Every single recipient of each bouquet LOVED them!! They arrive not fully bloomed out so they last SO much longer than regular flower deliveries. 150% recommend The Bouqs to EVERYONE!! I’m on a limited income & they are most reasonably priced service like this. Can’t say enough good things!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Julia!

    We're absolutely delighted to hear about your wonderful experiences with The Bouqs Co.! It brings us immense joy to know that the arrangements brought so much joy to you and each of your recipients. We sincerely appreciate your heartfelt recommendation and are honored to be part of your special occasions. Thank you for choosing The Bouqs, and we look forward to continuing to brighten your and your loved ones' days!

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 1, 2025

    I bought a subscription as a Christmas gift and it has been one of the best gifts. The bouquets are beautiful. I had to pause the subscription for one month and customer service was fantastic. When the chat bot couldn’t help, I was immediately patched through to a human who took care of the issue. I wish other companies could follow in this customer service flow. I am definitely recommending this company to others.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi there,

    Thank you for taking the time to share such a glowing review! We're delighted to hear that the subscription you gifted has brought so much joy and that our customer service left such a positive impression. We strive to provide seamless and exceptional service—and comments like yours inspire us a lot. Thank you for recommending us; it means the world!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsPunctuality & SpeedMaintenanceStaffResolution

    Reviewed April 30, 2025

    Wow! Mark and the team at The Bouqs went above and beyond to quickly address a quality issue with my subscription. My arrangement delivered on Thursday had a few broken stems and began wilting by Tuesday. They sent a replacement bouquet immediately with a gorgeous new arrangement. Sometimes things happen right? They promptly made it right and there isn't much more you could ask for!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi there!

    Thank you so much for sharing your experience with us! We're thrilled that Mark and our team were able to swiftly address the issue with your bouquet delivery and send a beautiful replacement. Your understanding and kind words mean the world to us! We look forward to continuing to provide you and your loved ones with outstanding service.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed April 25, 2025

    I've been ordering since 2022 since I bought my mom a monthly subscription. I pick the flowers for her each month. The flowers are always great quality and last two weeks! I also will order bouquets for others in my life for special occasions, I've never heard one bad thing about a bouquet and there's always so many compliments for the quality and beauty of the bouquets. I plan to be a customer for a long time to come.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi there!

    Thank you for your review! We're absolutely thrilled to hear how much joy and satisfaction our floral arrangements have brought to both you and your loved ones. It’s incredibly rewarding to know that our quality flowers and commitment to excellence stand out for you. We look forward to continuing to sprinkle beauty and happiness into your life with each order. Here's to more blooms and happy moments ahead.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Maintenance

    Reviewed April 25, 2025

    It took time to get a person to talk to but eventually found one to chat with. My issue was with tulips which arrived with three heads broken off and then they never really opened before they died. Since they were a gift I could not tell the sender but I am very grateful that now I have been given a credit. Flowers were sent on March 22 to 235 Sunrise Avenue, Palm Beach.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi there,

    Thank you for sharing your experience with us! We're delighted that we could assist you with the tulip issue and provide you with a credit, making your situation a bit brighter. We are committed to delivering the highest quality and appreciate your trust in us.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed April 23, 2025

    I needed to change the date and address of my Mother's Day order after the deadline for doing so had passed. Shanaia handled my request quickly and courteously by canceling the order and creating a new one at no cost to me. She was friendly and efficient. I was fully satisfied.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi there!

    Thank you for your lovely review! We're thrilled to hear that Shanaia was able to assist you with such care and efficiency, ensuring your Mother’s Day order was handled to your satisfaction without any fuss. Your happiness is our priority, and it’s feedback like yours that inspires us to keep providing exceptional service. Your kind words mean so much, and we look forward to serving you again in the future!

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed April 23, 2025

    Good day, my recent order you all graciously gave me a credit for another order for my wife’s Birthday. Flowers were beautiful but card was left out of order. I think I might need another do over. Sometime the card is the most important part of order. Thank you for your understanding.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Martin,

    We’re so sorry the card was missing from your recent order. You’re absolutely right—the message is often the heart of the gift, and we understand how that can take away from the moment. Thank you for giving us another try. We’ll be sending you a private message shortly to help make things right.

    Kind regards, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed April 22, 2025

    Recently, I placed an order for flowers for a friend who lives in another state. There was a delay in her return to her home because of turbulent weather. I got a notification of a successful delivery, but the groundskeepers never found the box. It had been delivered to a side door that’s never used, based on the proof of delivery by FedEx. In the following days, there were a number of tornadoes and heavy storm weather in the area. Therefore, the only conclusion we could make is that the box was washed away.

    A couple of weeks had passed by the time I got back to our Arcelle with this information. They were not only prompt and thorough in their attention to the matter and patient with my delayed responses, but in the end, offered an extremely generous compensation for a loss that was out of their and my control. I’ve only been using Bouqs for a short while, but I am quite impressed with the product as well as the service. And I believe a company really gets the opportunity to show you who they are when something goes wrong. I’m supremely impressed and grateful for the experience I had with Arcelle. I look forward to using Bouqs’ services more in the future.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi BJ,

    Thank you so much for sharing your experience and for your patience with the challenges caused by the weather. We truly appreciate you highlighting Arcelle's prompt and thorough service and are delighted that you were impressed with our handling of the situation. We look forward to continuing to serve your floral needs in the future and exceeding expectations.

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceCoverageSales & Marketing

    Reviewed April 21, 2025

    Signed up with email & did not receive the option to enter the FRESH20 discount code when checking out. Sent email to cust svc & Mark M fixed it right away! Top notch service, will recommend & share with friends. I’ve already submitted my praise to the company.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Annette,

    Thank you for your feedback! We're so glad Mark M was able to quickly resolve the discount code issue for you. We appreciate your recommendation and look forward to your future orders.

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    StaffResolution

    Reviewed April 21, 2025

    Shanaia was extremely understanding and offered multiple options to rectify the situation, ultimately more than making up for the florists mistake. I already was loving my Bouqs membership but now because of Shanaia’s service I am even more loyal of a customer. Thank you for delivering an efficient, fair and exciting product.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello!

    We're delighted to hear about your wonderful experience with Shanaia, and appreciate you sharing how she made a difference during your interaction. We value you, and we can't wait to continue delivering exceptional moments and more exciting Bouqs to you and your loved ones!

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsPunctuality & Speed

    Reviewed April 20, 2025

    I have the monthly subscription sent to my mother. The monthly arrangement never disappoints! My mother absolutely loves them and she can’t wait for them each month. They also last quite some time if you follow the directions that comes with them. I have attached some photos of them for justification. Thank you!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello,

    Thank you for your wonderful feedback! We're thrilled to hear that your mother enjoys the monthly arrangements and they bring her joy each month. We look forward to continuing to surprise and delight her.

    With appreciation,

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed April 19, 2025

    The Bouqs Company has beautiful bouquets and fast shipping. I ordered the Buttercream bouquet for my mom and they were exactly as pictured online. Many of the flowers have not yet bloomed which is perfect so my mom can watch them bloom over the next few days. Would highly recommend.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi John,

    Thank you for your delightful review! We're thrilled to hear that the Buttercream bouquet brought such joy to your mom. Your recommendation means a lot to us, and we’re excited to continue delighting you and your loved ones with exceptional floral experiences.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed April 18, 2025

    A friend subscribed to 7 months of flowers for my 70th birthday! It was so great to receive beautiful and different flowers each month! The buds haven’t fully opened when they arrive so become more beautiful each day as they open. I gave my daughter a subscription for Christmas and she has been enjoying them monthly. I also ordered some tulips for my friend as a “just because” gift. A wonderful gift!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi there,

    Thank you for sharing your story with us! We're delighted to hear that the flowers were a special part of your 70th birthday celebration and are also bringing joy to your loved ones! Thank you for choosing us, and we look forward to being part of more memorable occasions.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    PricePunctuality & SpeedStaffEase of UseRates

    Reviewed April 18, 2025

    Amazing subscription, great prices, plenty of customizable options, beautiful and bountiful selection of bouquets and plants each month, always fresh, never late, gifted a subscription to my girlfriend for Christmas and she is absolutely in LOVE with flowers and looks forward to each months delivery! Consistent, easy, and thoughtful way of showing love and affection. 10/10 hands down, subscription will continue. Thank you Bouqs!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi there!

    Thank you so much for your incredible review! It warms our hearts to see how much joy and happiness our subscription has brought to both you and your girlfriend. We're thrilled to have you with us and look forward to continuing to deliver smiles your way every month. Thank you for being such a wonderful part of The Bouqs family!

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 14, 2025

    I have been receiving a bouquet of flowers on a monthly basis for 2 years. I have always received beautiful bouquets except 1 time. I contacted the customer service department about the sad looking bunch of flowers I received and they sent me a gorgeous bouquet to replace that bouquet. The customer service department was so nice. I was told to pick which bouquet I liked and that's what I received. The Bouqs company really does care what the customer thinks. I would definitely recommend them to family and friends.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Holly!

    Your review brightened our day! We're thrilled to hear that you've enjoyed your bouquets over the past two years and that our customer service was able to swiftly rectify the one-off issue you experienced. It’s wonderful to know that you felt valued and heard, as providing exceptional service is very important to us. Thank you for recommending us, and we look forward to continuing to bring beauty to your life and those close to you!

    Warm wishes,

    Faye@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed April 13, 2025

    Best online service I have ever used! The artistry of the arrangement, freshness of the flowers, and quality are just top notch. Delivery was done within 2 hours of placing order. Faster than expected. Excellence all around. It will be my number one go to online flowers from now on. Thank you Bouqs!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Mercedes,

    Thank you so much for taking the time to share your amazing experience with us! Your kind words about your arrangement mean the world to us, and we’re honored to be your go-to for online flowers moving forward. Looking forward to sending beautiful blooms your way again soon!

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed April 6, 2025

    Absolutely unbelievable! Last minute cancellation on an order for my mother’s birthday that could have been made up for on my end had they not let me know late in the afternoon! Absolutely disheartened at their blatant disregard for customer service and the claim that they “were just notified that we do not have any florist partners available to fulfill your order,” is something that they should have know when I ordered!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi JC,

    We are sincerely sorry to hear about this last-minute cancellation for your mother's birthday order. We understand your deep disappointment and frustration, especially with the late notification. Please know that we take this very seriously. We are dedicated to improving this experience and ensuring such situations are prevented in the future. Please be on the lookout for a private message from us on this platform.

    With kindness,

    Ram@TheBouqsCo.

    Verified purchase
    Ease of Use

    Reviewed April 1, 2025

    The website offers an incredibly intuitive interface that makes browsing and shopping a delightful experience. It's designed for convenience, allowing you to easily find what you need without any frustration. The affordability of the products is truly remarkable, making it hard to find a better deal elsewhere. My wife has been absolutely thrilled with every delivery we’ve received; each package arrives on time and meets her expectations perfectly. Seeing her joy and satisfaction brings a warm sense of contentment to our home. After all, when your partner is happy, it fosters an environment of harmony, proving that a happy wife truly leads to a happy life.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Doug,

    Thank you for your wonderful review! We’re so happy your experience has been smooth and that your wife loves each delivery. Looking forward to sending more smiles!

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed March 24, 2025

    I have been a The Bouqs Company customer for a number of years. I have never failed to be pleased with the quality of the products regardless of content. I have ordered bouquets for myself and as gifts. I have also ordered wreaths and potted plants. I have had the best service and love the variety of products The Bouqs offers.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Lisa,

    Thanks for your loyalty and this wonderful review! We’re so glad you’ve been happy with the quality of our products and enjoyed the variety we offer. Whether it’s a bouquet, wreath, or plant, we love being part of your special moments. We appreciate your continued trust!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceContract & TermsPunctuality & Speed

    Reviewed March 14, 2025

    Bouquet was gorgeous. I have a subscription service that I use to deliver a monthly bouquet to friends and family. This was the first I delivered to myself. I was pleased to know I was gifting gorgeous arrangements and customer service was above and beyond most. Quick and personal responses. Not AI!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Teresa,

    This means so much! Knowing you trust us to send beautiful bouquets to your loved ones—and now yourself—truly makes our day.

    Warmly, 

    Faye@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed March 11, 2025

    Bouqs flowers always arrive fresh and last longer than traditional florists. Their arrangements are unique and incorporate flowers that you do not typically see. I like your policy on sustainability and I believe it shows through in your delivery. Well done Bouqs! I have recommended you to several of our friends.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Bryant,

    This just made us smile! Freshness, unique blooms, and sustainability are so important to us, and we’re thrilled you noticed. Thanks for spreading the word about Bouqs!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsPunctuality & SpeedTimeliness

    Reviewed March 9, 2025

    The flowers are breathtaking and the blossoms continue to grow and bloom. Love the variety of my monthly subscription. My Valentine flowers were exceptional. The collaborations for holidays are fun. Can’t wait to see what arrives next month. 💕💕. The floral arrangements from the same day service from the Robertson Blvd. are gorgeous and always arrive on time.

    Thanks for your vote!
    Verified purchase
    Contract & TermsPunctuality & SpeedStaff

    Reviewed Feb. 22, 2025

    Both arrangements came fast, arrived on or before scheduled date, in perfect condition, in a great presentation, with plant food, a nice vase, and the flowers still look amazing 8 days since arrival. You are 100% my new go to for flowers. Plus on top of everything, your selection includes a lot of flowers that I can’t get locally. You guys rock!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Niki,

    This is what we love to hear—beautiful blooms, right on time, and still looking amazing after eight days! Thanks for choosing us as your new flower go-to—we’re excited to keep delivering joy your way!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed Feb. 20, 2025

    This was actually the first time I have ordered from your company. I was very happy with the variety of flower arrangements to choose from. I was able to find one that was perfect for all I wanted to send to. Every order arrived on time and in good condition. Everyone was very happy with them as they were a surprise for them. I’ll be using your company again in the future.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Douglas,

    Hearing that your first experience with us was a great one makes our day! We’re thrilled the flowers were a happy surprise, and we look forward to delivering more beautiful moments for you!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed Feb. 18, 2025

    I’ve been ordering flowers for many years now and am always very pleased with everything I have sent or received. Like that I am supporting local farmers at the same time. I wonderful and unique arrangements make every bouquet sent even more special. My daughter first found this service and had also been sending flowers to me for many years.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Ann!

    Thank you for your heartfelt feedback! We're delighted to hear that you have been consistently pleased with your Bouq orders over the years. We're thrilled that you find our arrangements unique and special, making each Bouq a memorable gift for your loved ones. We look forward to continuing to provide you with exceptional Bouq and plants!

    Best,

    Arcelle@TheBouqsCo.

    Verified purchase
    Contract & TermsPriceStaff

    Reviewed Feb. 18, 2025

    Sent my sister some roses for Valentine’s Day to cheer her up. I had gotten a text alert from Bouqs so I checked out the site and saw a deal for an extra 15% off V-Day flowers - I thinking they would be blah or crazy expensive! But no!! They had a ton of amazing options and they were like $70! So then I got 15% off and since I am a subscriber I got free shipping, so with tax it was like $68!! She loved them and they made her so happy!! She sent me a pic of her arrangement and I was glad to bring her a little bit of sunshine!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Emily!

    Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that the roses you sent to your sister for Valentine’s Day brought her so much joy. We appreciate your support and are committed to providing high-quality Bouqs that make every occasion special. We look forward to helping you create more beautiful moments with flowers!

    Best,

    Arcelle@TheBouqsCo.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2025

    I have used Bouqs for over three years now. I was sent some flowers from them and was so pleased that I have ordered exclusively from Bouqs since then. They have amazing fast delivery and the flowers are beautiful. I was impressed that the flowers are always so fresh. I used their subscription service for a friend undergoing chemotherapy.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Kimberly!

    Thank you for your heartfelt feedback! We are thrilled to hear that you've been a loyal customer of The Bouqs and that your experience has consistently met your expectations. Your support for local farmers and appreciation for our unique arrangements reflect our commitment to sustainability and quality. We look forward to continuing to provide you with beautiful blooms!

    Best,

    Arcelle@TheBouqsCo.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2025

    I love my monthly subscription. It is quality and beauty and brings me joy. The few times I had an issue it was resolved or made whole in a fast and courteous manner. Staff always goes above and beyond. The flexibility within the subscription allows me to plan ahead for special occasions and upgrade when needed. One of my favorite ways to bring beauty and peace to my home.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Raquel!

    Thank you so much for your glowing review! We’re delighted to hear that you love your monthly subscription and that it brings you joy with its quality and beauty. We appreciate your recognition of our team’s efforts to resolve any issues quickly and courteously. Thank you for being a valued member of The Bouqs family, and we look forward to continuing to bring joy to your home!

    Best,

    Arcelle@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed Feb. 15, 2025

    I have ordered from Bouqs twice, and both times received fresh, healthy flowers, at peak freshness, vital and colorful. I also received information on how best to care for them, and the flowers stayed fresh for weeks! My daughter loves the flowers I sent to her. She had great fun arranging them!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Angela,

    We’re so glad to hear the flowers brought joy to your daughter—and that they stayed fresh for so long! Thanks for choosing us to help you share smiles and special moments!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsStaff

    Reviewed Feb. 9, 2025

    We loved the roses that arrived. They have opened up beautifully. The flowers were packaged well and arrived in excellent condition. I used subscription for this order and it has always been a wonderful experience. I like that we can choose the arrangement. Although, I do always prefer the bouquets of roses the best.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Nicole,

    Hearing how much you loved the roses makes our day—thank you for sharing! We’re so glad the subscription has been a wonderful experience for you, and we can’t wait to send more of your favorite blooms!

    Warmly, 

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed Feb. 4, 2025

    Ten good experiences ordering gift flowers from Bouqs. I am a hobbyist gardener and very particular about plants. In each case, the flowers were exquisite and well presented; they were also at the perfect pitch of freshness, opened over days, and were, therefore, enjoyed for an extended period. I have ordered from many other companies, and Bouqs has been by far the best. The color choices of the prearranged offerings are exceptional, creative, and unusual.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Katharine,

    Wow—coming from a passionate gardener, this means so much to us! We’re so happy to hear that our flowers met your high standards and lasted beautifully. Thank you for trusting us with your special gifts—we can’t wait to send more stunning blooms your way!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed Feb. 3, 2025

    I love my Bouqs! They arrived on time and are beautiful. I love the arrangement of the different types of flowers. I ordered a double bouquet and it truly fills up the large vase that I have. Plan to give a Bouqs subscription to my daughter for her BD! I would highly recommend Bouqs to friends.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Donna,

    This makes us so happy to hear! We love that your bouquet was the perfect fit for your vase and that you’re sharing the joy of flowers with your daughter—what a wonderful gift idea! Thank you for your kind words and for recommending us. We’re always here when you need fresh blooms!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & SpeedStaffTransparency

    Reviewed Jan. 28, 2025

    First off, the quality of the flowers we have received is AMAZING. I've had other companies ship flowers, and by the time they arrive they are already dead/wilted. The Bouqs flowers seem to be super fresh, and last for a solid 2-3 weeks after delivery! I also love the fact that the flower selections change with the season, and there are so many to choose from! I look forward to picking the next bouquet every month, and receiving picture updates from my mom. I waited to post a review until receiving multiple bouquets to make sure the quality continued, and it did.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 28, 2025

    Your beautiful red roses were THE perfect treat for our friend on a bleak January day! She was so surprised; we just wanted to say we love you! This is her first experience receiving flowers from BOUQS! You might have a new fan! Thank you for gorgeous flowers and delivery as planned. I love using BOUQS! Your flowers never disappoint.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Rosanne,

    We’re so thrilled to hear that our red roses made your friend’s day special—thank you for sharing the love! We can’t wait to help you create more beautiful moments in the future with more flowers from BOUQS!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed Jan. 21, 2025

    I recently sent flowers from ‘the Bouqs co’ to my mother who lives in another state for her birthday. The arrangement arrived on the date I requested, the bouquet was beautifully arranged, the flowers were fresh, the packaging well done, and my mother was very pleased. I will definitely be a return customer the next time I want to send flowers.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Darin,

    Thanks for the kind words! We're thrilled to hear your mom loved the flowers, and we’re always working to make your next experience just as special.

    Best wishes, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer Service

    Reviewed Jan. 15, 2025

    The first bouquet of our subscription arrived with numerous issues including cold damage. Bethany with customer service looked in to the issues and arranged a replacement bouquet delivered right away. The new bouquet is perfect. The wife is happy. We are completely satisfied and will continue to order in the future.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi James,

    Thanks for your thoughtful feedback! We’re so glad we could make it right with the replacement bouquet, and we truly appreciate your trust and continued support.

    Best, 

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed Jan. 14, 2025

    I ordered the beautiful bouquet for our 45th anniversary and The Bouqs did not let me down. The flowers arrived on time and in great condition. The picture was just taken and the flowers arrived about 4 or 5 days ago. I love watching them open and enjoy the beauty, colors, and variety.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Maria,

    We’re so happy to hear the bouquet brought joy to such a special occasion! Thank you for celebrating your anniversary with us—we’ll keep striving to make every order just as perfect.

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 12, 2025

    Monthly subscription for my Mom: All my flowers and wreaths have been lovely! The blooms lasted a long time, the flowers were packed with care, they always send communications about deliveries, and every recipient was extremely happy with their delivery. I would highly recommend Bouqs to anyone looking to send flowers, plants, wreaths, etc.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Nicole,

    Thank you so much for your kind words about our flowers and wreaths! We're thrilled to hear your mom loved them, and we appreciate your recommendation as we strive to keep improving our service!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer Service

    Reviewed Jan. 12, 2025

    I’ve had a monthly floral subscription for years. No problems, it’s very easy, can enjoy fresh flowers for under $70. Flowers always fresh, and healthy looking. A bouquet often lasts me a couple weeks. You can easily cancel, skip and edit the subscription, changing the date, recipient and actual bouquet. I’ve only contacted customer service once or twice and had my question answered and situation resolved. Very good experience with Bouqs, no complaints.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Christina,

    We're really happy to hear that our subscription has brought you joy and convenience! Your satisfaction is our priority, and we are always looking for ways to make your experience even better!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed Jan. 10, 2025

    The flowers arrived at a rural address that typically has difficulty accepting packages. They were beautiful, securely packaged and fresh and lush when unpackaged. They were long lasting and already looking forward to our next delivery. What a great gift for someone who has everything! I would recommend this service to anyone considering it. The ease of delivery, quality of shipment, product, and value are great!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Leah,

    We're so glad to hear the flowers arrived safely and were fresh and beautiful! Thank you for your kind words and for recommending us—it means so much!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 9, 2025

    Gorgeous fresh flowers but no card. I contacted them and they so quickly answered me. I was surprised how helpful and kind they are. Order from Bouqs- you will be pleased. They were fresh and very carefully secured in the box. Clear text markings to let you know to open immediately and enjoy!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Elizabeth,

    Thank you for the lovely review! We’re so happy to hear that you were pleased with the flowers and found our assistance helpful. We can’t wait to brighten your day with more beautiful arrangements soon!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 9, 2025

    I have a deluxe subscription and our first bouquet was wonderful. My wife was thrilled with the surprise and looked forward to her next arrival. I was confused when that second bouquet didn't seem to match the image or description. It had fewer roses than I expected and far more greenery. I spoke with Mark in customer service and he was very attentive to my concerns, helped explain how I could confirm the number of primary stems in future orders and offered a free bouquet for my troubles. This exceeded my expectations and allowed me to provide a beautiful bouquet for my daughter who is about to give birth to my first grandbaby. She's going to be so excited when her flowers arrive. Thanks Bouq and thanks Mark for excellent service!!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Robert,

    We’re so glad your wife loved her first bouquet and that Mark was able to help with your concerns—we can’t wait to deliver the next bouquet and keep creating joyful moments for your family!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2025

    The Customer Service Rep, Kent, was very understanding and helpful. He handled my request professionally. I felt heard and I am grateful for the way Bouqs responded when I explained that I couldn’t have the flowers sent as a gift in my home because of pets and allergies. Overall great experience.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Marissa,

    We’re thrilled to hear Kent provided such thoughtful service and that your experience was great—we’re here whenever you need us!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed Jan. 8, 2025

    I send flowers often and order myself flowers weekly. I ordered the Wild About You arrangement and it was delayed. Reame C helped to save a special birthday surprise for my sister in law. The customer service was quick, kind and professional. I will always be using Bouqs due to her great response.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Leann,

    Thank you for sharing this lovely feedback! We’re thrilled to hear how Reame turned things around for such a special moment, and we’re looking forward to continuing to brighten your days with our flowers.

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Contract & TermsStaffEase of Use

    Reviewed Jan. 1, 2025

    Great experience with Bouqs and Bouqs website. From ordering to shipping it was very easy to navigate and order the arrangement I wanted. Arrangement arrived on date provided. Flowers were packed well and when arranged were very beautiful. Bouqs provided an excellent product and service..Recommend them for all your flower arrangement needs!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Franklin,

    We’re so happy to know everything went perfectly—from ordering to the beautiful flowers arriving! Thanks for recommending us—we’d love to brighten your day again soon!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 28, 2024

    Great selection. Good customer service. Recipients always happy and impressed. If not, BOUQS makes it right. Have been a subscriber for quite a while now. Easy to change up gift scheduling for the year so you don’t ever miss an important occasion. Very convenient. Will continue my subscription for the foreseeable future.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Elaine!

    Thank you so much for your kind words! We're thrilled to hear that our Bouqs brought joy to your family members. We truly appreciate your continued support and look forward to serving you again soon.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsPunctuality & Speed

    Reviewed Dec. 27, 2024

    This is my second time using this company. The flowers were gorgeous both times and schedule. Accordingly I will use them going forward in the future for every special occasion. Both times they were for my husband the first one were exotic Hawaiian flowers that turned out gorgeous and this time it was Christmas flowers that were just as beautiful. I would highly recommend them to everyone who was looking for the perfect arrangement or bouquet.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Michelle,

    Thank you for choosing us again for your special moments! We’re delighted our exotic Hawaiian and Christmas flowers made such an impression, and we can't wait to offer more beautiful arrangements for your future celebrations!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed Dec. 27, 2024

    We had an issue with our November subscription and when I reached out to customer service, Mark handled my issue right away. When December came, the shipment was not the arrangement we wanted and he was able to rework our delivery and get us the bouquet that we wanted. He was quick to respond to my emails and was very kind and understanding through the process. Our bouquets always look beautiful, and the experience with customer service definitely sealed us as long-time subscribers!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Ashley,

    Thank you for your heartfelt review! We’re thrilled that Mark was there to help and that you love our stunning bouquets—here’s to many more delightful deliveries in the future!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 27, 2024

    This company has beautiful flowers and excellent customer service. I would highly recommend them. They ship on time and are quick to address any concerns you may have. I plan to continue my subscription in 2025.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Mike,

    We’re thrilled to know you’ve enjoyed our flowers and service—thank you for your support, and we’re excited to continue delivering fresh flowers your way in 2025!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Price

    Reviewed Dec. 27, 2024

    Highly recommended this terrific offering… Gorgeous, fresh innovative flowers/color palette… Enough flowers for three vases throughout house …. Worth it to have such flowers arrive vase ready at your door…. Just what I was looking for. Vowed in our new house there would be fresh flowers every other week. 😊😊

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Marianne,

    We’re thrilled to hear that our flowers brought so much joy to your home—thank you for choosing us!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed Dec. 24, 2024

    Every order we have ever sent from The Bouqs Company has been spectacular. The flowers arrived fresh, lasted a long time, and the roses actually opened. We have sent over 36 flower arrangements from Bouqs and the people who have received them have always said what gorgeous flowers they received.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Katherine,

    We truly appreciate your kind words and are delighted to know that every order has made a positive impression! This is exactly what we strive for at The Bouqs Company, so thank you for choosing us and sharing your experience.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed Dec. 23, 2024

    I ordered this gift for my parents' wedding anniversary which falls a few days before Christmas. They are the most breathtaking peonies any of us has ever seen. Everyone who has visited their house agrees. I've been a past customer and will continue to recommend Bouqs to my friends.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Robert!

    We appreciate you sharing your experience with us! Thank you for the 5 stars. We hope to continue to exceed your expectations in the future.

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed Dec. 22, 2024

    I ordered a small bouquet of cut flowers to help celebrate a special event for a friend. They were very easy to order, and delivered on time. My friend said they were SO fresh and beautiful, and it was the first time she had received delivered flowers that actually smelled like the flowers. It was a wonderful smell. I will be ordering all my flower gifts through Bouqs going forward!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Catherine!

    We're truly delighted you had such a positive shopping experience! Thank you for sharing your feedback, and we hope you'll continue to spread the floral love with us.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Follow-Through

    Reviewed Dec. 15, 2024

    The two bouquets of flowers that I ordered for family members really made their day. The quality of the flowers was exceptional and I would be happy to order from them in the future as I have done in the past. They arrived on time and were delivered just as promised. Thank you from a very satisfied customer. Merry Christmas and A Happy New Year.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Garry!

    We’re so glad to hear that the flowers brought joy to your family members! Thank you for your kind words and continued support. We wish you a Merry Christmas and a Happy New Year as well.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 15, 2024

    First I have to say for years I always went out of my way to call a local florist in that area of which the flowers would be gifted/sent. 2 years ago that changed… Bouqs provided the flowers at my birthday celebration. I could not have been more surprised to learn that an online company could provide such quality. Since then we have used Bouqs countless times for ourselves, family and friends. Each time the comments are always positive, not just because fresh flowers were received but the quality and the quantity surpassed everyone’s expectations. We can hardly wait for our next order. Thank you.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Marc!

    We're truly delighted you had such a positive experience us. We greatly appreciate you for sharing your feedback, and we hope you'll continue to spread the floral love with us.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    PriceRates

    Reviewed Dec. 15, 2024

    Great experience! Usually when you order flowers from other online florists the flowers that arrive look different than the picture but this isn't the case with Bouqs. The flowers received were better than expected! Also, delivered on time. I highly recommend Bouqs and am glad that they are now in the Whole Foods near me. The flowers are beautiful and are reasonably priced.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi, Jennifer!

    Thank you so much for sharing your 5-star experience with us! We’re glad to hear that your Bouqs exceeded your expectations. We also appreciate the recommendation and look forward to serving you again soon.

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 15, 2024

    I just ordered for the 3rd time - One delivery was a repeat from last year and the flowers were beautiful - They matched the photo exactly and were delivered on time and she loved them. I just ordered for my mother for Christmas- Excellent design - Can’t wait for her to receive them for Christmas.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, Beverly!

    We are delighted to hear that you’ve had positive experiences with us. Thank you for sharing! We hope your mom loves her Christmas gift. Happy Holidays!

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed Dec. 13, 2024

    The flower subscription is the best thing I could have done. The fact I can get my fresh flowers every month. I can choose the type of flowers I want and even send a customized note every time is awesome. The flowers are fresh and professionally packaged every time. Plus, my wife loves it. So if she is happy, I am happy.😃

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Tomoneol,

    We're overjoyed that our flower subscription is bringing so much happiness to your home. Knowing your wife loves it makes it all worthwhile. We're committed to providing a delightful experience for you both, and we appreciate your kind words.

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed Dec. 10, 2024

    There’s been a few hiccups but they’re handled efficiently and effectively. Chef’s kiss!!😘 I love fresh flowers and the Bouqs flowers are both beautiful and long lasting. The selection is great and varied. Is hard to choose sometimes!😃 My last order was by far my favorite, it was vibrant and eye-catching to say the least.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Renee,

    We appreciate you sharing this great review with us! Our goal is not only to provide beautiful, sustainable sources of Bouqs but also excellent customer service. We are delighted to hear that you have had such an experience with us, and we hope to continue to exceed your expectations in the future!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 6, 2024

    I originally got a discount from T-Mobile to order them.. I gave it a try and they did not disappoint! Ordered from them multiple times and they are the best!!! Amazing flowers and always on time!! Can't wait until I can order from them again!! My mom and my aunt were so happy and it brightened the occasions!!! They are the masters of flowers!!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Justine!

    We're so glad to hear that your Bouqs brought joy to your mom and aunt! Thank you for shopping with us, and for your continued support. We look forward to serving you again soon!

    Best,

    Ram@TheBouqsCo.

    Timeliness

    Reviewed Dec. 6, 2024

    I ordered same day delivery flowers for my daughter’s first day as a PA. I set up the subscription as well to go to the orthopedic surgery center every other month. Unfortunately, the flowers never arrived. Proud mom turned into angry momma bear. I canceled subscription and will have flowers delivered to CA from florist I trust in Arizona.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Elizabeth,

    We’re so sorry to hear about your experience, especially on such a special day for your daughter. We understand how frustrating it is when flowers don’t arrive as expected, and this is not the service we aim to provide. Thank you for sharing this with us—we’ll be sending you an email shortly to address this and help make things better.

    Sincerely,

    Faye@TheBouqsCo.

    Verified purchase
    Price

    Reviewed Dec. 1, 2024

    The flowers are incredibly fresh - every time - and packaged so beautifully. The subscription service is a great way to share joy with friends and family far away when I can't be there personally. The cost is very reasonable especially through the subscription since shipping is free. I have ordered many times through Bouqs and every time the recipient is beyond grateful, praising both the beauty of the flowers and the thought.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Beth,

    Your kind words mean so much to us! We’re thrilled that our subscription service helps you share joy, and we’re grateful for your continued trust in us.

    Warmly, 

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed Nov. 26, 2024

    I have always loved the Bouqs quality of florals. I sent a fresh wreath to my daughter’s in-laws and added a holiday message to them but it was missing and they didn’t know who it was from when it arrived. This was disappointing and my daughter had to reach out and ask if it was me.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Dana,

    We’re so sorry to hear that the holiday message was missing from your wreath order—it’s not the experience we want for you or your loved ones. We understand how disappointing this must have been, and we truly appreciate your feedback. Expect a private message rom us soon on this platform as we work to make this up to you!

    Sincerely,

    Faye@TheBouqsCo.

    Verified purchase
    Customer Service

    Reviewed Nov. 23, 2024

    Bouqs is our go to flower company when we want to send flowers for any occasion. The flowers are always fresh and so pretty. The flowers are always loved by everyone who has received them. Also, their customer service is the BEST. I highly recommend ordering from Bouqs for your next flower order.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi, Kathy!

    We greatly appreciate your kind words. Thank you so much for sharing your 5-star experience and for choosing us for your floral needs!

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed Nov. 23, 2024

    It was a seamless experience through my T- Mobile rewards! The link took me directly to the Bouqs website where I was able to see selections WITH pricing at the discounted price. I ordered them for my mother for Thanksgiving! I thought they'd look fabulous on the table as a centerpiece. They were delivered when she was actually gone to the store, so when I received the email that they'd been delivered I called her. She opened them as soon as she arrived back home, and she was SOOOOOO pleased! She asked where they were from, she commented on the quality on the Mason jar vase saying it was very heavy, as GOOD glass.... is! She loved the colors and said they, the flowers, were very FRESH, AND SMELL amazing! I will definitely be buying again!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Shannon,

    Thank you for taking the time to share your lovely experience—it’s truly heartwarming! We’re so glad the flowers brought joy and can’t wait to deliver more smiles.

    Warm regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed Nov. 19, 2024

    I ordered flowers as a gift to be delivered later in the month. As a regular subscriber I received an email offering a deeper discount than I had available when I placed the order. I contacted Bouqs and immediately received an email response honoring the deeper discount. Much appreciated customer service.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Debbie,

    Thank you for your thoughtful review! We’re glad we could address your concern promptly and make things right with the discount. We’re here for you anytime and look forward to brightening your future orders!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase

    Reviewed Nov. 19, 2024

    I love the convenience of my monthly Bouqs subscription. Each month I can either receive a beautiful bouquet for my home or gift one to someone special. They have great options for every season and it's so easy to make your selections online. I'm always excited to open my Bouqs when they arrive!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Nina,

    We’re thrilled to hear how much you enjoy your monthly Bouqs subscription! We’re so glad you’re enjoying the seasonal variety and the ease of gifting or treating yourself each month. We look forward to continuing to brighten your days with every delivery!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    PriceOnline & AppStaffRates

    Reviewed Nov. 18, 2024

    Very beautiful. Pretty speckled purple flowers. Tall with wide green leaves. Better than the local ones. Easy and helpful to find on the website. Price was pretty reasonable for how big and pretty it was. Would recommend this company to friends, family and anyone that is looking for a great company to order flowers from. Thank you for making our day.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi David,

    Thank you for your thoughtful review! We’re delighted that the orchid brought such joy and that our website made the process smooth for you. Thank you for recommending us—we look forward to helping you make more special moments in the future!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Customer Service

    Reviewed Nov. 18, 2024

    When placing my order I was unable to give my unit number so therefore I received a call from FedEx saying my delivery would be delayed due to no specific number. I was leaving town that day and definitely expected to get my delivery that day and was not going to leave until it arrived and I could arrange the flowers. I was instructed to call another number to arrange my picking up the flowers at a FedEx location and just as I was getting ready to call my doorbell rang and there were my flowers much to my surprise. Thankfully it all worked out but it surely gave me an unexpected feeling when I got the call.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Sue,

    Thank you for sharing your experience with us, and we’re truly sorry for the inconvenience caused during your delivery. We completely understand how troubling and unexpected it must have been to receive that call from FedEx, especially with your travel plans. While we're relieved to hear that the flowers arrived just in time, we want to emphasize that this is not the experience we strive to provide. Your feedback helps us improve so we can ensure a more seamless and enjoyable process for all our customers. If you have any further questions or concerns, please don’t hesitate to email us at help@bouqs.com. We’d love to assist you and make things right.

    Kind regards, 

    Faye@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 16, 2024

    Ordering online could not have been easier or more efficient. I also love that Bouqs uses FedEx for delivery. It’s very reliable where we live and easy to track. I scheduled a surprise delivery of flowers to my mom and the peonies she received were not only a beautiful, rich purple color, but they were very fresh so I know she’ll be able to enjoy them for a long while. I am and will continue to be a returning customer.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello, Kelly!

    We greatly appreciate you for your kind words with us! We are delighted you had a positive experience, and we look forward to serving you again soon.

    Warmly,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed Nov. 15, 2024

    My best friend's favorite color is black, so I ordered her the black mystic roses and they were a hit! She requested that I leave a glowing review as they were packaged securely and once arranged, they were a beautiful bouquet of black roses with a hint of red in the middle of each one.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Bridgitt,

    Thank you so much for sharing your experience! We're thrilled your best friend loved the roses, and we can't wait to create another stunning bouquet for you in the future.

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Nov. 15, 2024

    Had a great experience with Bouqs! There was a mixup (it was fedex's fault) but customer service was very responsive, they were courteous, and they were able to fix everything quickly. And the flowers looked great! I will definitely order again for my next floral need. Thanks Bouqs, really appreciate it.

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hi Nick,

    We truly appreciate your understanding and are thrilled you loved the flowers! It’s always our goal to make things right, and we’re here whenever you need flowers again.

    Best,

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 14, 2024

    I recently ordered flowers from The Bouqs Company for my partner, Alyssa, to celebrate our 8-year anniversary, and I couldn’t be happier with the experience! I placed the order yesterday, and the flowers arrived today, which was incredibly fast. I initially had trouble with applying a T-Mobile promo code, but their customer service was top-notch. Arjhon, who helped me through their chat support, was quick and efficient. He provided me with a direct link to the T-Mobile page, and the code worked perfectly!

    When the flowers arrived, Alyssa absolutely loved them. There were so many blooms that she had to split them into two vases, which was such a nice surprise. The bouquet was full, fresh, and beautifully arranged. Overall, I’m thrilled with both the service and the quality of the flowers. I’ll definitely be ordering from The Bouqs Company again!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Chris,

    Hearing how much Alyssa loved the bouquet truly made our day—thank you for sharing! We’re honored to have been part of such a special celebration and are excited to deliver more smiles in the future.

    Warmly, 

    Faye@TheBouqsCo.

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Nov. 12, 2024

    My order arrived exactly on the day I requested. It was a gift and I was given pictures to see the care put into the packaging. The flowers were exactly what was described and were not substituted. The flowers themselves were of exquisite quality and much better than anything I could get at a luxury florist in MN. The price was of exceptional value. And days later, the flowers are still lasting and in beautiful shape. The recipient was thrilled with this gift. I highly recommend The Bouqs Co.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Alicia,

    Thank you for such a kind review! We're thrilled that the "In the Clouds" arrangement arrived right on time and delighted your recipient with its lasting beauty and quality. We can’t wait to be part of more special moments with you!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 12, 2024

    I had flowers sent to my daughter in Boise, ID. The delivery never made it to my daughter. After chatting with customer service on November 08, they immediately sent replacement flowers out and they were delivered to my daughter today, November 11. That is fantastic service, which in today's world is hard to find. Thank you.

    Allen

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Allen,

    Thank you for recognizing our customer service team! We’re so pleased we could get a fresh bouquet for your daughter and turn things around - we're always here to make things right and deliver joy!

    Best, 

    Faye@TheBouqsCo.

    Verified purchase
    StaffRates

    Reviewed Nov. 10, 2024

    Bouqs has proven to be a very reliable service for me and my family. Being so, has eliminated any anxiety over providing my wife a beautiful bouquet of flowers. My family and I thank you Bouqs! Much appreciated. I recommend this service for anyone for or interested in this kind of services.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello, Tom!

    We are truly honored for your kind words. Thank you so much for sharing your 5-star experience with us! We appreciate the recommendation and look forward to serving you again soon.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 8, 2024

    I love my Bouqs every month! I just recently got my Autumn Sun bouquet and they are stunning. Every month, each bouquet gets better than the last. I got my sister a subscription and we get the same bouquet each month and get to share in something fun together. She lives in Texas and I am in CT, so it’s something we get to do together. Can’t wait for the upcoming holiday flowers!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Nikki,

    That's such a lovely way to connect with your sister! We're delighted to be part of your special bond, and we can't wait for our flowers to share the holiday spirit with you both.

    Warm regards, 

    Faye@TheBouqsCo.

    Verified purchase
    PriceRates

    Reviewed Nov. 8, 2024

    I love getting gorgeous, fresh bouquets every few weeks! Reasonably priced and fresh. I look forward to getting my order and the ability to change my choices from month to month. I highly recommend this company to everyone. All of my friends comment about how gorgeous they are and ask me where I have gotten them from. A true 10 out of 10!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Susan,

    Thank you so much for the glowing review and recommendation!! We’re thrilled that the flowers brighten up your space and that you enjoy the flexibility of changing things up. Looking forward to continuing to bring you the flowers you love!

    Best regards,

    Faye@TheBouqsCo.

    Verified purchase
    Price

    Reviewed Nov. 6, 2024

    I've had the subscription plan for over 6 months now, and it has never disappointed! I have received nothing but lush, massive bouquets with the most colorful flowers that last for over 10 days. I love that the bouquets are seasonally themed as well. The flowers are also such a diverse assortment. Some I would never be able to find in my local grocery stores/floral shops, or if I did, it would cost a fortune. I love that The Bouqs is affordable, too.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Hope,

    We're thrilled that our flower subscription service has brightened your days with unique seasonal blooms! Thank you for taking the time to share your positive experience with us - we look forward to delivering joy to your doorstep.

    Warm regards, 

    Faye@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed Nov. 5, 2024

    I ordered an arrangement for a friend’s birthday. I was so surprised to see that the flowers arrived on time and just like the photo that was posted online. Majority of the time the flowers that arrive are skimpy on the flowers or it’s not even close to the arrangement I chose. These were beautiful!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Opie,

    We’re so happy to hear this, thank you! Making sure your friend received exactly what you ordered means a lot to us, and we’ll keep working hard to maintain that quality.

    Best regards,

    Faye@TheBouqsCo.

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    The Bouqs Company Company Information

    Company Name:
    The Bouqs Company
    State/Province:
    CA
    Country:
    United States
    Website:
    bouqs.com