The Bouqs Company Reviews

I only order online from your company because I always get what your site pictures. Never a substitution.. Always healthy and GORGEOUS! Never get "something similar"... Always get exactly what I order. Always delivered on time.. Always fresh and beautiful.

Sometimes I choose “grower’s choice" and am never disappointed. It’s a fun surprise that I always love. Beautiful flowers, colors, and arrangements. It’s so hard to pick each month for my subscription.

Gorgeous flowers, beautifully and lovingly selected, always! I have been ordering from Bouqs for many, many happy years, and Bouqs is and will be my go-to place for flowers forever! Thank you, Bouqs, you are the best place to shop for flowers!

The flowers are truly special and vibrant. Very true to pictures of what to expect. Wife adores them. Made for a great and special Valentine's Day. Order was delivered timely and within the expected time range. Follow the directions for care and they will last for a good while for enjoyment. Really a great experience overall.

Aside from the roses being absolutely perfect, the care and meticulous packaging was very much appreciated. My wife had her breath taken away when she saw them and couldn’t have been happier with them! The Bouqs will be my go to from here on out!

Valentine’s Day Order was amazing and the delivery arrived on time as advertised. The flowers bloomed to be very beautiful and healthy. Would definitely use this service again. I’ve used other flower delivery companies and the quality is always questionable.

Great website and ordering experience; I love seeing the sourcing and supply chain information. My partner was thrilled to find succulents mixed into the bouquet. I would order again and may even look into some of the subscription options.

Placed an order and haven’t received it.. Can’t speak to anyone and never was sent a receipt so I have no tracking. But they had no problem taking a hundred bucks from me..

The only reason I ordered from Bouqs was due to the statement on their website of delivery on Saturday, Valentine's day. The pricing included all expected fees. The site clearly stated that they would be delivered in time. This morning I get an email saying "Sorry" and that they're being delivered on Monday the 16th. There is no Customer Service form or any other easy method to contact them. You cannot cancel an order once it's sent to the place there they're farming out the order. Have not received the product yet, but the order is now meaningless since it will not arrive in time. Stick with your local florists for guarantees that will be honored and also to have a person to contact if there is a problem. Do not use them. One and done and I tried them due to their Advertising on XM.

Abominable customer service. They got the date of my delivery wrong and then gave me the runaround for days as I tried to get them to fix it. Every time there was an excuse as to why rescheduling the delivery was not possible, canceling the delivery was not possible, applying the discount that I was eligible for was not possible, and navigating the website to make changes was another obstacle. Nothing worked, and the "service" reps really seemed to enjoy just being obstinate. I would NEVER use this business ever again.

I ordered flowers for my sister in law's birthday. The unusual arrangement "Never Desert You" had succulents she can replant when the bouquet is spent. It was a unique arrangement that had eucalyptus and succulents among the flowers. It arrived on the (birth) day as ordered.

I have sent flowers with Bouqs and been happy. I received my first arrangement this December from my cousin. Two dozen white roses. When I opened the package four roses were broken at or near the head, I sent photos with an explanation stating I was disappointed. I received an email with an offer to replace the order. I found this to be very generous and did order two more dozen roses. They arrived on the date I asked and are beautiful!! My cousin was also pleased with the customer service and quantity. I recommend to all!!!

Beautiful, long-lasting, and easy to care for blooms. It’s been a week, and still going strong and bringing joy home. We often gift these to others to spread the joy each bouquet brings. We look forward to each month selecting our next favorite flowers.

This is definitely a great service! Ordering was super easy, I love the fact that I can choose a different bouq every month! There was a little challenge in preparing and styling my flowers so that they look like the photos, but after giving it a second try, I am pleased with the result and anxious to try again next month!

I am always happy when my monthly subscription bouquet arrives. The most recent delivery of white and red roses are still going strong 5 days after delivery! I appreciate that each month I can select my bouquet and schedule for a time that works best for me. My family always enjoy the flowers when they visit.

My first time ordering flowers, and I was pleasantly surprised. The flowers were fresh and a well-chosen variety. My daughter was thrilled with the arrangement, and I’m definitely going to continue with my subscription.

My husband got me a Bouqs' subscription for Christmas in 2023, so I have been receiving flowers for quite a while. Some of the arrangements are truly beautiful with high quality flowers that last a long time, but there have definitely been months where I really felt like I could have done better at the grocery store for probably half the price - really. Last month I had flowers arrive that were broken and their customer service was very responsive. Just got a new bouquet yesterday, which was supposed to be one of the more special ones and it is disappointing. Some of the flowers were broken and a few roses are just in bad shape - already dying. I don’t really enjoy needing to contact their customer service - I just wish they were more consistent. There are a lot of subscription services out there and I am thinking of trying one of them out.

We ordered the Rudolph DIY box to give to 6 of our neighbors as a gift. We had fun putting together the Bouqs and sharing them. They arrived in bud form and our neighbors will enjoy watching them bloom through the holiday. The flowers arrived as described and we used the website to determine how many of each kind should go in each arrangement. They all turned out great!

My first bouquet had 3 flowers I rarely see. It was so pretty. I’m so excited to see my next order, came right to my door. Just had to cut the stems and put in a vase, my friends loved them, told them where I got them, I work with flowers. Loved seeing different types.

From beginning to end Bouqs is a consumer’s dream…Website is easy to navigate, account super manageable, changing or cancelling orders very smooth, product is excellent and consistent. I have used Bouqs for both a monthly subscription and sent flowers for Christmas. In every instance the flowers arrived when promised and looking fresh. The recipients of these bouquets were very pleased and I felt I got my money's worth, which is often rare these days. With each interaction I had with Bouqs my confidence increased in both the company and their product.

Beautiful flowers and arrangements; arrived on designated date Dec 24; first 2 pics are Dec 24; the following 2 pics are today Dec 27. A stem is hanging over the vase and the flower is dying. Not good. This arrangement should last much longer! My sister was so impressed but not a little disappointed.

Excellent experience. Flowers were at peak health and shipped timely with exquisite care. All stems were plump and none broken. Beautiful mix of flowers. Bouqs lives up to their advertised claims, their flowers are head and shoulders above others providing the same service. I will order again and the recipient of this order is also sold.

Years ago I was looking for a gift for my mother in law who was living in a small space and did not need much when I found The Bouqs. The subscription price was reasonable and the flower choices were vibrant with great variety. The customer service for the company is timely and assumes replacement for any damaged flowers. I enjoy the discounts offered for being a subscription member and have sent flowers to family and friends. I can say I LOVE The Bouqs flower company.

My Bouquet was gorgeous. It was very easy to order with a good variety to choose from. There are pictures of all flowers and they are accurate pictures. My order was on time and very, very well packaged in a box with zip tied so the flowers couldn’t shift.

Excellent up front honest service. Great quality flowers on time. Best flower service I have tried. They keep me updated and let me know when my order is shipped, where it is and when the delivery is completed. I’ve ordered three times and each has been just as great as the first.

Roses were beautiful. Scented a little bit. Gorgeous. I have subscriptions. I hope they are all fresh like these flowers when I receive them. The delivery was good. You can tell that flowers are well protected. My roses came from Ecuador and it's just gorgeous.

The bouquet I received was absolutely beautiful. A week later they are still fresh and look the same as the day I received them. I’m so impressed with this subscription! I’ve already shared with friends, this one is a keeper! Can’t wait for the next one!

I’ve used Bouqs a number of times now for special occasions, like a birthday or anniversary or holiday for loved ones in California, and the recipient has always loved the quality of the flowers. Delivery has always been prompt. I also appreciate the flower farmers they use and the variety of bouquets.

The Bouqs' website was easy to use and offered a wide selection when ordering flowers for my sister in New Jersey. I specified a time for the delivery. The stunning poinsettia arrived at the requested time. It lifted my sister's spirits and eased her recovery from an operation. I will use The Bouqs again when ordering flowers.

I received the flowers for Thanksgiving. I was very DISAPPOINTED and shocked. The flower was left in front of my door without ringing doorbell in Florida on the sun. I was alerted by my daughter from NJ to go and check for package. The bouquet was wilted and very small for the price with very long stems that obviously was discarded. The price at Walmart was about $1100 for the size.

I have over 50 women celebrate with birthday flowers each month. I am so grateful to be able to provide this joy to so many, thank you, Bouqs! Subscription gives me the discount opportunity to make this happen. Even the smallest bouquets are so beautiful.

I have ordered from Bouqs several times for birthdays and other holidays. The flowers always look as good as they do in the pictures, if not better. They have a great variety of options to choose from and the flowers last a long time. I have always been very satisfied!

Highly unreliable! For some reason, Bouqs is even worse when you order well in advance (over 2 weeks of delivery date needed). I have ordered from Bouqs over 5 times in advance of significant other’s birthday or anniversary, but almost every single time it is 1-3 days late. I always report this to customer service and they usually do something about it in terms of refund or discount, but I just can’t comprehend why it’s almost ALWAYS late when ordering well in advance. However, if I order only a couple days before needed, no issues. There is clearly something wrong with their order queue system that does not get advanced orders shipped on time.

Great product, easy to order and reasonable prices. The website is easy to navigate and saves names and addresses, so re-ordering is super easy. Have ordered many times for both friends and family and have never been disappointed. I'm a happy returning client/user.

The flowers are always beautiful month after month. I have been receiving them for 5 years as a gift from my 4 children for my birthday. It is such a pick-me-up every month. They always last for about 2 weeks and I can fill two vases with the flowers you send.

This order was for poppies were a disappointment. Bouqs credited me right away and gave me the choice of picking out another bouquet or get 100% credit. I picked out a bouquet. It arrived quickly and was beautiful. Couldn't have been happier. You always get an immediate response from Bouqs in spite of the day of contact.

I bought the Spooky Party Box for my wedding. Order was on time. The Roses and Thistles were beautiful and are still doing well after a full week. The White Anemones were fragile and didn’t do so well- couldn’t use them. The Merlot Scabiosas were also wilted and took a bit longer to bloom. I was able to use some of those but not all. So I was disappointed about the accessory flowers. Could have been due to shipping in warm weather and/or where I live. I bought some extra filler flowers and some Dahlias to fill out my color scheme. I was even able to travel with them so they held up well! Would still purchase flowers from The Bouqs Co. again! Highly recommend.

Fresh and beautiful bouquet. I ordered from the la Jolla location. First of all, Phenomenal customer service. Unlike other unreliable florists the flowers were not damaged during transit and they arrived on time with no issues. Thank you Bouqs Team, I will definitely be ordering again soon!

Horrible. The flowers that were ordered same delivery at 1030AM, arrived at 745, completely Wilted. The arrangement I ordered was well over $100 and delivery was an additional $25 for same day. No thanks.

I am in complete awe of the David Austin roses I was delivered for my birthday. They are the most beautiful flowers I have ever been given, and I am really impressed with the quality. I will be using this company again in the future for a flower deliveries.

Roses shipped by our son of 6 roses arrived dry, starting to brown. They arrived the day after my wife's birthday. But they did arrive! Tried to add photos but my iMac account is all fouled up. No way to add "verified buyer" for a recipient, that I could find.

The Bouqs Company had elevated the experience of buying and sending flowers! They have a huge number of selections on their website. The arrangements are unique, interesting, and different from what I find at the local grocery store or flower shop. Flowers arrive on-time at their destination and last for up to two weeks because they are so fresh. 10/10 would recommend!

I just received my latest Bouqs subscription delivery, and this one — the Butterscotch Bouquet — is absolutely stunning! From the moment I opened the box, I was wowed by the warm, golden tones and fresh, vibrant blooms. The flowers arrived perfectly packaged, with every stem looking crisp, healthy, and ready to display. What I love most about Butterscotch is the way the arrangement balances elegance with coziness — the soft yellows, creams, and muted peachy tones bring such a cheerful glow to my space. It feels like bringing a little sunshine indoors, and it brightens up the whole room.

Every time I send flowers from Bouqs I get a personal "thank you!" call from the recipient! They feel loved. I've used other flower companies over the years, but they are by far the best. Fresh flowers and supporting local growers. Great brand, worth every penny.

I have used Bouqs several times and the person that I send the flowers to is always impressed by the freshness and quality of the flowers and how long they last. I was using a different flower company and made the switch to Bouqs about 2 years ago and have never been disappointed.

My mom was very pleased with the quality and condition of the bouquet- and it arrived as promised on their anniversary and looked color correct to the advertisement! I would recommend the service, and use them again, and keep in mind. My mother has sent back flower arrangements in the past when she knew I paid a good amount for them and wasn’t pleased with the quality.

Presentations are very creative and unique, professionally presented every time. I love being able to choose from a variety of selections or let Bouqs surprise us each month. The florist chooses some unique flowers that are not commonly seen in arrangements, but makes them look great every time. Fantastic service!

The flowers arrived in great shape. They arrived on Wednesday and now it is Tuesday and they still look amazing. The flowers cannot compare to what I have been able to purchase in stores. The Bouqs flowers are so much stronger, fresher and better looking.

Absolutely love your bouquets! Always gorgeous and exactly what I order! I only purchase from your company now since others can't compare. Worth the price every time and I'm never disappointed! Great quality and always comes on time. 10/10 and recommend to everyone I know.

I could not be happier with using Bouqs! I have had flowers delivered several times and they are always beautiful! I was house sitting for a friend once and she got flowers from Bouqs from some other friends and when I saw those, I KNEW I would be using them as well. I have never been disapppointed!

I always order from Bouqs when I want a special bouquet sent. Whenever I have sent bouquets to friends or as closing gifts to my clients, I get wonderful compliments. The selection of florals from Bouqs cannot be found from a local florist. They always arrive fresh and beautiful!

I worked with Christopher from the San Francisco retail location. My son was getting married and we were traveling to the area. We also had a very specific window when we needed the flowers delivered. Christopher worked with me to make sure all was arranged as well as advising which flowers would be freshest so they would be at their peak. He really went above and beyond!

I was pleasantly surprised when my daughter sent me a picture of the bouquet of "Sprinkles" she received. They exceeded my expectations! Whenever I order flowers from Bouqs they are always fresh and full! One time my daughter sent me a bouquet of peonies that were amazing! The other special thing was that they came in a unique ceramic vase with tiny painted flowers! I will treasure the vase as well!

Beautiful arrangements to brighten even the summer days. Love the flowers. Aren't just the same as many other flower places. The arrangements are beautifully assembled and the flowers have longevity. Used them for a succulent plant order and it was precisely what I wanted. I look forward to using Bouqs for all my future flower orders.

The beautifully arranged bouquet arrived beautifully packaged in a durable, eco-friendly box, with each flower meticulously protected to ensure it arrived pristine. Along with the flowers, I received a stunning photo card featuring a lush floral scene. The vibrant colors and delightful fragrance of the blooms instantly lifted my spirits. I’m eagerly looking forward to the next shipment, excited to see the upcoming arrangements and the happiness they will bring.

I ordered the grand firecracker bouquet for my sister - she absolutely loved the flowers! All flowers were fresh and the bouquet abundant. We had to divide the flowers into multiple vases. She loves vibrant colors and I was very happy to find this from Bouqs. Customer service was excellent - I needed to change the date of the delivery and the bouq rep was able to do it promptly. Very pleased!

I’ve had a couple of mix-ups with delivery addresses, which was frustrating — especially since I had carefully updated my account. However, I really appreciate that Bouqs took responsibility and quickly offered to send me a replacement bouquet at no cost. Their customer service was polite, responsive, and solution-oriented. They didn’t argue or delay — they simply made it right. That kind of service matters, and it’s why I’ll continue giving them my business. Thank you, Bouqs, for standing behind your product and caring about your customers.

Have had two great experiences with Bouqs now. My wife and I are amazed by the quality of the flowers and how much longer they stay fresh and beautiful compared to other flowers we have purchased. First order was roses and second was lilies. Both were incredible. Highly recommend you give them a shot.

The order was delivered as promised. The flowers are gorgeous and my wife was thrilled and very happy to get them. The flowers are all very high quality. In particular, the roses are beautiful and seem to be lasting. We are trimming the stems every few days. We will definitely order flowers from Bouqs in the future.

There were two bright and cheerful bouquets in my box. The flowers included: 2 sizes of roses, carnations, gerber daisies, etc.. The colors in the twin bouquets were: deep and light pink, red, orange, yellow, and green. Despite the June heat in NC, when delivered the flowers looked so fresh-like they had just been cut! I like to enjoy flowers until the very end, so I savored them for nearly 3 weeks! When I wanted to do something special for a loved one after surgery, I sent her double bouquets of white flowers. She LOVED them and said they cheered her right up.

Recently ordered flowers for a friend's birthday and found a beautiful selection for a great price and usually can find discounts to make it more affordable than other flower delivery companies. The flowers arrive on time and in excellent condition. I have received a beautiful Bouqs bouquet and have also sent many to family and friends over the past 5 years.

Bouqs has made it really easy to send my wife flowers every month. Signing up was easy and they even send a reminder so I am not caught off guard or if I want to change the arrangement before it's too late. Would certainly recommend to anyone looking for an "easy mode".

Daughter sent 3-bundle of Peonies for my birthday. They were delivered limp and 4 flowers had mold. Reached out to company, sent pictures and was put on hold to look up my order and review previous chats 4 different times. Nobody ever came back on chat to respond. With the vase and flowers, daughter paid over $200. Thanks for a big, birthday disappointment, Bouqs. Never again!

I was extremely hesitant in ordering something for myself but after receiving my first bouquet and having it last over three weeks I was sold! Amazing investment in self-care. I can choose my bouquets or have them chosen for me. The delivery is handled with care and the instructions are clear as to how to care for your beautiful arrangement. I am looking forward to my next delivery!

They went above and beyond to assist me when my order was first unavailable and then lost. When issues arose that were totally outside their control, their customer service folks were quick to reply, provided options for the roadblocks, and made the whole process so stress free! I would recommend Bouqs to anyone and everyone!!

The flowers and service are fantastic. The gift subscription has been a source of joy to my letting her she is thought of. What makes it such a great gift idea is that by the time the next month rolls around she is not expecting another beautiful arrangement. I would highly recommend the subscription model for gifting to someone special.

Julie absolutely LOVED the flowers you sent. I scored a bunch of points with them and they do look great in the house. Glad I have a monthly subscription as they will go a long way towards keeping my Girlfriend happy each time they show up at the doorstep. Thank You all for making this happen. I look forward to the next arrival, and so does Julie.

Anytime I wish to send flowers, I look to Bouqs. Their blooms are consistently fresh, fragrant and gorgeous, and they are always delivered on time. Most importantly, you get what you order. I’ve used other floral delivery companies and I not only have been disappointed with the actual gift (people always send pix!) but embarrassed - and I end up sending pix of what it SHOULD HAVE looked like. I often tell of my first introduction to this company, when a friend sent two dozen white roses mixed with greens and red holly for Christmas. I was blown away by their beauty, and I sent my friend pictures of them for WEEKS - I think 3 weeks? - as they just got more and more beautiful!!! I love this company!!

Service is easy to use. Flowers are beautiful. Deliveries are in a timely manner. Flowers always put a smile on the recipients face. I highly recommend this service. I love receiving them as much as sending them on special occasions or just cause. My daughter started the service for me.

I usually purchase flowers in-person because of fear of ordering online. However, this purchase has changed my mind, and I will keep this company in mind in the future. I ordered flowers for my mother for Mother's Day. When they arrived, she told me she cried when she opened them. She always said to give her flowers while she's alive to enjoy them and I did. Thank you for helping me to make her feel special. They were packaged well and eye catching.

I thought that I had found a great company: great customer service and high quality flowers. That has changed and it is evident that what made them a good company has been sacrificed in pursuit of the almighty $. After 3 poor experiences, it is not worth my money & the customer service is now close to nonexistent...unless you have 3 hours! The replacement bouquet that I just received (tulips) is wilted after 2 days - NOT worth the $! It is such a shame because they were a solid company - BUT NOT NOW. Spend your hard earned $ elsewhere if you love or even like the person you are getting flowers for!

I have found a new favorite company! When an issue came up with my order, every single employee that I spoke to went above and beyond to try and rectify the issue. When it became apparent that it could not be fixed, a new bouquet was ordered and delivered to my daughter at no additional cost. She loves her flowers and I am so thankful for everyone’s help. Did I say that the issue was my fault? It was, and it didn’t matter, they still made it right. Thank you!!

I had an issue where two of my orders were set to be delivered for the same day, despite having tried to schedule them for two separate days. Karl helped me understand the error, cancelled and reordered the incorrectly scheduled bouquet, and did not charge me. I was really disappointed about the mistake so the extra lengths he went to while communicating with me over multiple days meant a lot. The order arrived on time after fixing the error just the day before, I was really pleased. I'm sure I'll think of Bouqs immediately for my next flower delivery thanks to the care provided.

The flowers from The Bouqs Co. are top quality came as promised and are absolutely beautiful as like the picture. Arrived on time and packaged well. I ordered these for my wife. It was our 43rd wedding anniversary. The price was reasonable and I would highly recommend The Bouqs Co.

I ordered flowers for Mother's Day. My mom received them on Thursday and said they were beautiful. On Monday she told me they were already dead and not to waste my money on flowers. She suggested a gift card next time. I have sent my mother many flowers and this is the first time she has been disappointed. I will not use this company again.

This was my first experience with a delivery from Bouqs. Unfortunately, unknown to me, my sister was out of town and the flowers sat on her stoep for 2 whole days in their box. Imagine my shock and delight when they were still beautiful when she opened them! Amazing! Thank You Bouqs for amazing service and high quality, fresh flowers.

I received these flowers from my daughter for mother's day. They arrived in poor condition. After less than one day all but one of the roses were wilted. I didn't have the heart to tell her about it. 😕

The flowers I ordered for Mother's Day were running late. While I didn’t think much could be done about it, I reached out to Bouqs customer service to ask. After a few minutes of working with Cris, I had new flowers being overnighted to my wife which would make it in time. Outstanding customer service end to end. Truly impressed.

I don’t understand why the reviews are so high on this site - in looking for a place to leave review, the first results that came up were all negative results from Reddit and social media. This was my first (and last order) with Bouqs. I actually started a subscription with them since I’ve moved abroad and thought it would be nice to send my mom flowers regularly.

The subscription was a wonderful gift. Each month was an exciting surprise and a great way to stay close to my loved one who lived far away. Even the care givers at her assisted living would gather around to see what she received each month. The best part was that the flowers arrived fresh and most lasted longer than expected!

I placed an order 8 days ago with Bouqs. I received a confirmation email and my credit card was charged. I never received anything else. When I try to track the order it says I don’t have an order even with copying and pasting from the confirmation email. When I call the customer service phone number a recording plays that says they only answer inquiries through chat or email. The chat is an AI chatbot and you can’t really get help from it. It just redirects you to their website. I emailed and it will take at least a business day to get a response. These were for my wife’s birthday and that has been ruined. They are so expensive and can’t even provide customer service. Now I will also have to take business hours to try and argue to get my money back. What a joke of a business.

I realized after I placed an order and it had been a couple hours that the recipient would not be home for several days after the delivery date I requested. My customer service rep, made an exception and was able to change the delivery date and give me a new order at no extra charge. I really appreciated that since it was a floral delivery to my best friend for her 75th birthday.

I received a beautiful Bouqs bouquet yesterday, the first of a subscription from one of my daughters. I was so impressed I decided to place an order for a daughter celebrating her first Mother’s Day, but was having trouble applying an existing credit & current promo. Customer service to the rescue…prompt, professional, and beyond helpful, definitely brightened my day! Thank you!

For the first time in 4 years, the flowers delivered monthly to my mother were DOA. I contacted Bouqs through an online form, including photos. I was promptly contacted by email. The representative, Febrain A., was so helpful. He made suggestions and responded to my emails professionally and kindly. The first flowers were delivered on Monday. The beautiful replacement bouquet was delivered on Wednesday! Wonderful customer service and promptness. I am very impressed with this company. Thank you, Bouqs, for being the kind of company that cares. We need more like you.

I ordered flowers for my mother in law and after I placed my order I noticed I had the wrong city and state on my delivery address. I used the online live chat and was able to find help. The person was able to update my shipping address very quickly and confirmed my order. Very happy with my purchase and service

Thank you to the wonderful person who helped me with my order. I sent a sympathy gift to my sister in law and there was a change of plans. It was too late to change the delivery date but they were able to send another bouquet to the church. I appreciated it so much, I placed another order for Mother’s Day. I will definitely be ordering from this company in the future.

Excellent service! 💯, I order a bouquet for mom, for mother's day. It arrived on time, but mom's wasn't happy the way it look when she received it. So I contact the company. Customer service was friendly and she send another bouquet for my mom the next day, and she loved it!!! I truly appreciate it.

Love you people. You put UrbanStems to shame. Thank you for making changes so easy and affordable. You're the best and the only company will do business with from now. Urban Stems' flowers arrived brown and broken. The bouquet was completely dead, requiring being thrown out, by day 7. Your Peony Bouquet on the other hand arrived beautifully packed and all stems in terrific shape.

I made a mistake on the order and the team was still willing to help me get fresh flowers to my person in a timely manner. After trying to navigate Fedex myself, they stepped in and said they would send new flowers to the right address and I didn't need to go through the carrier. Very courteous and understanding.

I submitted a concern regarding one of my payments through chat, and I was hesitant to do so. But to my surprise, they were very professional and accommodating. I like the fact that not only were they helpful but they also sent me a transcript for my records. Additionally, they followed up and I appreciated them being prompt to handle my concern. Thank you.

Just wanted to shout out the amazing customer service I received yesterday. I had sent my monthly subscription to my mom for Mother’s Day. Flowers were delivered to wrong address by courier and never ended up showing up. With Mother’s Day around the corner, the team was able to help replace and get them to her just in time. So grateful to the team for fast and friendly service.

I had placed an order/selected date to send flowers 5/8/25 as thank you & surprise. At the last minute, the recipient decided to take vacation on delivery day. I was able to send note to Bouqs and inquire if could reschedule delivery day/cancel/or reroute. Penelope P. investigated and rerouted for 8/14 delivery which was a pleasant surprise to unforeseen circumstances. This was really appreciated & worth a big shout out to her for help!

My daughter is always pleased with the flowers I send her monthly. I have sent flowers to friends occasionally and when I was unhappy with one of the bouquets they made it right. There are always plenty of bouquets to pick from if you don’t like the suggested bouquet. I highly recommend the subscription plan. Great company.

Since starting to order flowers from The Bouqs, I’ve been extremely happy with the beautiful flower bouquets, the superb customer care, and the exceptional delivery service. I feel I’m in the best hands possible for all my floral needs. In the past, I’ve had difficulty deciding on which arrangements I should purchase. The Bouqs takes the guesswork out! In fact, I’m so pleased, I became a subscription member. What a great way to go. Thank you so much.

The flowers were chosen, delivered, and enjoyed promptly and exceeded expectations. Best subscription ever. Each delivery is a welcome surprise and thoroughly enjoyed. There is no better cost to flower ratio around. You won't regret it.

I have ordered from Bouqs in the past a few years ago for Mother's Day. I just signed up to have an orchid delivered to my daughter every month. These are the best flowers I've ever laid my eyes on. Thank you to the farmers that picked this one out for my amazing daughter.

I LOVE this company!!! Quality, customer service. I have sent 7 bouquets since learning of The Bouqs in December looking for a bouquets subscription for my BFF’s bday in January. I have also sent to 3 other people. Every single recipient of each bouquet LOVED them!! They arrive not fully bloomed out so they last SO much longer than regular flower deliveries. 150% recommend The Bouqs to EVERYONE!! I’m on a limited income & they are most reasonably priced service like this. Can’t say enough good things!

I bought a subscription as a Christmas gift and it has been one of the best gifts. The bouquets are beautiful. I had to pause the subscription for one month and customer service was fantastic. When the chat bot couldn’t help, I was immediately patched through to a human who took care of the issue. I wish other companies could follow in this customer service flow. I am definitely recommending this company to others.

Wow! Mark and the team at The Bouqs went above and beyond to quickly address a quality issue with my subscription. My arrangement delivered on Thursday had a few broken stems and began wilting by Tuesday. They sent a replacement bouquet immediately with a gorgeous new arrangement. Sometimes things happen right? They promptly made it right and there isn't much more you could ask for!

I've been ordering since 2022 since I bought my mom a monthly subscription. I pick the flowers for her each month. The flowers are always great quality and last two weeks! I also will order bouquets for others in my life for special occasions, I've never heard one bad thing about a bouquet and there's always so many compliments for the quality and beauty of the bouquets. I plan to be a customer for a long time to come.

It took time to get a person to talk to but eventually found one to chat with. My issue was with tulips which arrived with three heads broken off and then they never really opened before they died. Since they were a gift I could not tell the sender but I am very grateful that now I have been given a credit. Flowers were sent on March 22 to 235 Sunrise Avenue, Palm Beach.

I needed to change the date and address of my Mother's Day order after the deadline for doing so had passed. Shanaia handled my request quickly and courteously by canceling the order and creating a new one at no cost to me. She was friendly and efficient. I was fully satisfied.

Good day, my recent order you all graciously gave me a credit for another order for my wife’s Birthday. Flowers were beautiful but card was left out of order. I think I might need another do over. Sometime the card is the most important part of order. Thank you for your understanding.

Recently, I placed an order for flowers for a friend who lives in another state. There was a delay in her return to her home because of turbulent weather. I got a notification of a successful delivery, but the groundskeepers never found the box. It had been delivered to a side door that’s never used, based on the proof of delivery by FedEx. In the following days, there were a number of tornadoes and heavy storm weather in the area. Therefore, the only conclusion we could make is that the box was washed away.

Signed up with email & did not receive the option to enter the FRESH20 discount code when checking out. Sent email to cust svc & Mark M fixed it right away! Top notch service, will recommend & share with friends. I’ve already submitted my praise to the company.

Shanaia was extremely understanding and offered multiple options to rectify the situation, ultimately more than making up for the florists mistake. I already was loving my Bouqs membership but now because of Shanaia’s service I am even more loyal of a customer. Thank you for delivering an efficient, fair and exciting product.

I have the monthly subscription sent to my mother. The monthly arrangement never disappoints! My mother absolutely loves them and she can’t wait for them each month. They also last quite some time if you follow the directions that comes with them. I have attached some photos of them for justification. Thank you!

The Bouqs Company has beautiful bouquets and fast shipping. I ordered the Buttercream bouquet for my mom and they were exactly as pictured online. Many of the flowers have not yet bloomed which is perfect so my mom can watch them bloom over the next few days. Would highly recommend.

A friend subscribed to 7 months of flowers for my 70th birthday! It was so great to receive beautiful and different flowers each month! The buds haven’t fully opened when they arrive so become more beautiful each day as they open. I gave my daughter a subscription for Christmas and she has been enjoying them monthly. I also ordered some tulips for my friend as a “just because” gift. A wonderful gift!

Amazing subscription, great prices, plenty of customizable options, beautiful and bountiful selection of bouquets and plants each month, always fresh, never late, gifted a subscription to my girlfriend for Christmas and she is absolutely in LOVE with flowers and looks forward to each months delivery! Consistent, easy, and thoughtful way of showing love and affection. 10/10 hands down, subscription will continue. Thank you Bouqs!

I have been receiving a bouquet of flowers on a monthly basis for 2 years. I have always received beautiful bouquets except 1 time. I contacted the customer service department about the sad looking bunch of flowers I received and they sent me a gorgeous bouquet to replace that bouquet. The customer service department was so nice. I was told to pick which bouquet I liked and that's what I received. The Bouqs company really does care what the customer thinks. I would definitely recommend them to family and friends.

Best online service I have ever used! The artistry of the arrangement, freshness of the flowers, and quality are just top notch. Delivery was done within 2 hours of placing order. Faster than expected. Excellence all around. It will be my number one go to online flowers from now on. Thank you Bouqs!

Absolutely unbelievable! Last minute cancellation on an order for my mother’s birthday that could have been made up for on my end had they not let me know late in the afternoon! Absolutely disheartened at their blatant disregard for customer service and the claim that they “were just notified that we do not have any florist partners available to fulfill your order,” is something that they should have know when I ordered!

The website offers an incredibly intuitive interface that makes browsing and shopping a delightful experience. It's designed for convenience, allowing you to easily find what you need without any frustration. The affordability of the products is truly remarkable, making it hard to find a better deal elsewhere. My wife has been absolutely thrilled with every delivery we’ve received; each package arrives on time and meets her expectations perfectly. Seeing her joy and satisfaction brings a warm sense of contentment to our home. After all, when your partner is happy, it fosters an environment of harmony, proving that a happy wife truly leads to a happy life.

I have been a The Bouqs Company customer for a number of years. I have never failed to be pleased with the quality of the products regardless of content. I have ordered bouquets for myself and as gifts. I have also ordered wreaths and potted plants. I have had the best service and love the variety of products The Bouqs offers.

Bouquet was gorgeous. I have a subscription service that I use to deliver a monthly bouquet to friends and family. This was the first I delivered to myself. I was pleased to know I was gifting gorgeous arrangements and customer service was above and beyond most. Quick and personal responses. Not AI!

Bouqs flowers always arrive fresh and last longer than traditional florists. Their arrangements are unique and incorporate flowers that you do not typically see. I like your policy on sustainability and I believe it shows through in your delivery. Well done Bouqs! I have recommended you to several of our friends.

The flowers are breathtaking and the blossoms continue to grow and bloom. Love the variety of my monthly subscription. My Valentine flowers were exceptional. The collaborations for holidays are fun. Can’t wait to see what arrives next month. 💕💕. The floral arrangements from the same day service from the Robertson Blvd. are gorgeous and always arrive on time.

Both arrangements came fast, arrived on or before scheduled date, in perfect condition, in a great presentation, with plant food, a nice vase, and the flowers still look amazing 8 days since arrival. You are 100% my new go to for flowers. Plus on top of everything, your selection includes a lot of flowers that I can’t get locally. You guys rock!

This was actually the first time I have ordered from your company. I was very happy with the variety of flower arrangements to choose from. I was able to find one that was perfect for all I wanted to send to. Every order arrived on time and in good condition. Everyone was very happy with them as they were a surprise for them. I’ll be using your company again in the future.

I’ve been ordering flowers for many years now and am always very pleased with everything I have sent or received. Like that I am supporting local farmers at the same time. I wonderful and unique arrangements make every bouquet sent even more special. My daughter first found this service and had also been sending flowers to me for many years.

Sent my sister some roses for Valentine’s Day to cheer her up. I had gotten a text alert from Bouqs so I checked out the site and saw a deal for an extra 15% off V-Day flowers - I thinking they would be blah or crazy expensive! But no!! They had a ton of amazing options and they were like $70! So then I got 15% off and since I am a subscriber I got free shipping, so with tax it was like $68!! She loved them and they made her so happy!! She sent me a pic of her arrangement and I was glad to bring her a little bit of sunshine!

I have used Bouqs for over three years now. I was sent some flowers from them and was so pleased that I have ordered exclusively from Bouqs since then. They have amazing fast delivery and the flowers are beautiful. I was impressed that the flowers are always so fresh. I used their subscription service for a friend undergoing chemotherapy.

I love my monthly subscription. It is quality and beauty and brings me joy. The few times I had an issue it was resolved or made whole in a fast and courteous manner. Staff always goes above and beyond. The flexibility within the subscription allows me to plan ahead for special occasions and upgrade when needed. One of my favorite ways to bring beauty and peace to my home.

I have ordered from Bouqs twice, and both times received fresh, healthy flowers, at peak freshness, vital and colorful. I also received information on how best to care for them, and the flowers stayed fresh for weeks! My daughter loves the flowers I sent to her. She had great fun arranging them!

We loved the roses that arrived. They have opened up beautifully. The flowers were packaged well and arrived in excellent condition. I used subscription for this order and it has always been a wonderful experience. I like that we can choose the arrangement. Although, I do always prefer the bouquets of roses the best.

Ten good experiences ordering gift flowers from Bouqs. I am a hobbyist gardener and very particular about plants. In each case, the flowers were exquisite and well presented; they were also at the perfect pitch of freshness, opened over days, and were, therefore, enjoyed for an extended period. I have ordered from many other companies, and Bouqs has been by far the best. The color choices of the prearranged offerings are exceptional, creative, and unusual.

I love my Bouqs! They arrived on time and are beautiful. I love the arrangement of the different types of flowers. I ordered a double bouquet and it truly fills up the large vase that I have. Plan to give a Bouqs subscription to my daughter for her BD! I would highly recommend Bouqs to friends.

First off, the quality of the flowers we have received is AMAZING. I've had other companies ship flowers, and by the time they arrive they are already dead/wilted. The Bouqs flowers seem to be super fresh, and last for a solid 2-3 weeks after delivery! I also love the fact that the flower selections change with the season, and there are so many to choose from! I look forward to picking the next bouquet every month, and receiving picture updates from my mom. I waited to post a review until receiving multiple bouquets to make sure the quality continued, and it did.

Your beautiful red roses were THE perfect treat for our friend on a bleak January day! She was so surprised; we just wanted to say we love you! This is her first experience receiving flowers from BOUQS! You might have a new fan! Thank you for gorgeous flowers and delivery as planned. I love using BOUQS! Your flowers never disappoint.

I recently sent flowers from ‘the Bouqs co’ to my mother who lives in another state for her birthday. The arrangement arrived on the date I requested, the bouquet was beautifully arranged, the flowers were fresh, the packaging well done, and my mother was very pleased. I will definitely be a return customer the next time I want to send flowers.

The first bouquet of our subscription arrived with numerous issues including cold damage. Bethany with customer service looked in to the issues and arranged a replacement bouquet delivered right away. The new bouquet is perfect. The wife is happy. We are completely satisfied and will continue to order in the future.

I ordered the beautiful bouquet for our 45th anniversary and The Bouqs did not let me down. The flowers arrived on time and in great condition. The picture was just taken and the flowers arrived about 4 or 5 days ago. I love watching them open and enjoy the beauty, colors, and variety.

Monthly subscription for my Mom: All my flowers and wreaths have been lovely! The blooms lasted a long time, the flowers were packed with care, they always send communications about deliveries, and every recipient was extremely happy with their delivery. I would highly recommend Bouqs to anyone looking to send flowers, plants, wreaths, etc.

I’ve had a monthly floral subscription for years. No problems, it’s very easy, can enjoy fresh flowers for under $70. Flowers always fresh, and healthy looking. A bouquet often lasts me a couple weeks. You can easily cancel, skip and edit the subscription, changing the date, recipient and actual bouquet. I’ve only contacted customer service once or twice and had my question answered and situation resolved. Very good experience with Bouqs, no complaints.

The flowers arrived at a rural address that typically has difficulty accepting packages. They were beautiful, securely packaged and fresh and lush when unpackaged. They were long lasting and already looking forward to our next delivery. What a great gift for someone who has everything! I would recommend this service to anyone considering it. The ease of delivery, quality of shipment, product, and value are great!

Gorgeous fresh flowers but no card. I contacted them and they so quickly answered me. I was surprised how helpful and kind they are. Order from Bouqs- you will be pleased. They were fresh and very carefully secured in the box. Clear text markings to let you know to open immediately and enjoy!

I have a deluxe subscription and our first bouquet was wonderful. My wife was thrilled with the surprise and looked forward to her next arrival. I was confused when that second bouquet didn't seem to match the image or description. It had fewer roses than I expected and far more greenery. I spoke with Mark in customer service and he was very attentive to my concerns, helped explain how I could confirm the number of primary stems in future orders and offered a free bouquet for my troubles. This exceeded my expectations and allowed me to provide a beautiful bouquet for my daughter who is about to give birth to my first grandbaby. She's going to be so excited when her flowers arrive. Thanks Bouq and thanks Mark for excellent service!!

The Customer Service Rep, Kent, was very understanding and helpful. He handled my request professionally. I felt heard and I am grateful for the way Bouqs responded when I explained that I couldn’t have the flowers sent as a gift in my home because of pets and allergies. Overall great experience.

I send flowers often and order myself flowers weekly. I ordered the Wild About You arrangement and it was delayed. Reame C helped to save a special birthday surprise for my sister in law. The customer service was quick, kind and professional. I will always be using Bouqs due to her great response.

Great experience with Bouqs and Bouqs website. From ordering to shipping it was very easy to navigate and order the arrangement I wanted. Arrangement arrived on date provided. Flowers were packed well and when arranged were very beautiful. Bouqs provided an excellent product and service..Recommend them for all your flower arrangement needs!

Great selection. Good customer service. Recipients always happy and impressed. If not, BOUQS makes it right. Have been a subscriber for quite a while now. Easy to change up gift scheduling for the year so you don’t ever miss an important occasion. Very convenient. Will continue my subscription for the foreseeable future.

This is my second time using this company. The flowers were gorgeous both times and schedule. Accordingly I will use them going forward in the future for every special occasion. Both times they were for my husband the first one were exotic Hawaiian flowers that turned out gorgeous and this time it was Christmas flowers that were just as beautiful. I would highly recommend them to everyone who was looking for the perfect arrangement or bouquet.

We had an issue with our November subscription and when I reached out to customer service, Mark handled my issue right away. When December came, the shipment was not the arrangement we wanted and he was able to rework our delivery and get us the bouquet that we wanted. He was quick to respond to my emails and was very kind and understanding through the process. Our bouquets always look beautiful, and the experience with customer service definitely sealed us as long-time subscribers!

This company has beautiful flowers and excellent customer service. I would highly recommend them. They ship on time and are quick to address any concerns you may have. I plan to continue my subscription in 2025.

Highly recommended this terrific offering… Gorgeous, fresh innovative flowers/color palette… Enough flowers for three vases throughout house …. Worth it to have such flowers arrive vase ready at your door…. Just what I was looking for. Vowed in our new house there would be fresh flowers every other week. 😊😊

Every order we have ever sent from The Bouqs Company has been spectacular. The flowers arrived fresh, lasted a long time, and the roses actually opened. We have sent over 36 flower arrangements from Bouqs and the people who have received them have always said what gorgeous flowers they received.

I ordered this gift for my parents' wedding anniversary which falls a few days before Christmas. They are the most breathtaking peonies any of us has ever seen. Everyone who has visited their house agrees. I've been a past customer and will continue to recommend Bouqs to my friends.

I ordered a small bouquet of cut flowers to help celebrate a special event for a friend. They were very easy to order, and delivered on time. My friend said they were SO fresh and beautiful, and it was the first time she had received delivered flowers that actually smelled like the flowers. It was a wonderful smell. I will be ordering all my flower gifts through Bouqs going forward!

The two bouquets of flowers that I ordered for family members really made their day. The quality of the flowers was exceptional and I would be happy to order from them in the future as I have done in the past. They arrived on time and were delivered just as promised. Thank you from a very satisfied customer. Merry Christmas and A Happy New Year.

First I have to say for years I always went out of my way to call a local florist in that area of which the flowers would be gifted/sent. 2 years ago that changed… Bouqs provided the flowers at my birthday celebration. I could not have been more surprised to learn that an online company could provide such quality. Since then we have used Bouqs countless times for ourselves, family and friends. Each time the comments are always positive, not just because fresh flowers were received but the quality and the quantity surpassed everyone’s expectations. We can hardly wait for our next order. Thank you.

Great experience! Usually when you order flowers from other online florists the flowers that arrive look different than the picture but this isn't the case with Bouqs. The flowers received were better than expected! Also, delivered on time. I highly recommend Bouqs and am glad that they are now in the Whole Foods near me. The flowers are beautiful and are reasonably priced.

I just ordered for the 3rd time - One delivery was a repeat from last year and the flowers were beautiful - They matched the photo exactly and were delivered on time and she loved them. I just ordered for my mother for Christmas- Excellent design - Can’t wait for her to receive them for Christmas.

The flower subscription is the best thing I could have done. The fact I can get my fresh flowers every month. I can choose the type of flowers I want and even send a customized note every time is awesome. The flowers are fresh and professionally packaged every time. Plus, my wife loves it. So if she is happy, I am happy.😃

There’s been a few hiccups but they’re handled efficiently and effectively. Chef’s kiss!!😘 I love fresh flowers and the Bouqs flowers are both beautiful and long lasting. The selection is great and varied. Is hard to choose sometimes!😃 My last order was by far my favorite, it was vibrant and eye-catching to say the least.

I originally got a discount from T-Mobile to order them.. I gave it a try and they did not disappoint! Ordered from them multiple times and they are the best!!! Amazing flowers and always on time!! Can't wait until I can order from them again!! My mom and my aunt were so happy and it brightened the occasions!!! They are the masters of flowers!!

I ordered same day delivery flowers for my daughter’s first day as a PA. I set up the subscription as well to go to the orthopedic surgery center every other month. Unfortunately, the flowers never arrived. Proud mom turned into angry momma bear. I canceled subscription and will have flowers delivered to CA from florist I trust in Arizona.

The flowers are incredibly fresh - every time - and packaged so beautifully. The subscription service is a great way to share joy with friends and family far away when I can't be there personally. The cost is very reasonable especially through the subscription since shipping is free. I have ordered many times through Bouqs and every time the recipient is beyond grateful, praising both the beauty of the flowers and the thought.