The Bouqs Company Reviews

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About The Bouqs Company

The Bouqs Co. is an online flower delivery company that sells arrangements throughout the United States. By partnering with local growers, The Bouqs provides customers with a shopping experience based on sustainability and service.

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Pros
  • Flexible
  • Attractive arrangements
  • Affordable
  • Subscription options
Cons
  • Single purchases can be pricey
  • Expensive delivery

The Bouqs Company Reviews

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    1 featured review
    How do I know I can trust these reviews about The Bouqs Company?
    • 4,919,150 reviews on ConsumerAffairs are verified.
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    Page 2 Reviews 5 - 35
    Verified purchase
    Contract & Terms

    Reviewed June 8, 2026

    Beautiful arrangements and I like that Bouqs partners with farmers who use sustainable growing practices. The company has high standards, orders are easy to place, arrive on time, and are lovely. The family and friends to whom I have sent Bouqs flowers have always been very pleased with their arrangements. I highly recommend using this company.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Carmen,

    Thank you for sharing your delightful experience with us! We're thrilled to hear that you value our sustainable practices and enjoyed your interactions with us. We’re honored to be your choice for spreading joy to friends and family, and your recommendation means the world to us. We look forward to continuing to meet and exceed your expectations!

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase
    PriceRates

    Reviewed June 8, 2026

    The Bouqs Co. flowers are always beautiful and fresh. The flowers bloom beautifully and last long. The prices are affordable and there is always a vast variety of options. I also love the fact that The Bouqs Co. supports local growers. I have a monthly subscription, and I love it, and so do the family and friends who receive bouquets from me. I highly recommend The Bouqs Co!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Courtney!

    Thank you for the glowing review and your loyalty. We're delighted to know our flowers’ freshness, variety, and support for local growers resonate with you and your recipients. Your monthly subscription means so much to us, and hearing that it brings joy to both you and your loved ones is wonderful. Your kind recommendation is highly appreciated, and we can’t wait to continue delivering beauty into your life!

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed June 6, 2026

    My friend was over the moon with the bouquet. Many of the buds were closed so the blooms will last a long time! It looked exactly as pictured online. Very pleased with quality of the flowers & on-time delivery.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Barbara,

    Thank you for sharing your delightful experience! We're thrilled that the bouquet impressed your friend by matching its online picture, and we're equally pleased to hear about the buds promising longevity. Ensuring that our flowers arrive fresh and beautiful is vital to us, and it's rewarding to know we've delivered just that. We look forward to brightening more of your special moments with future deliveries.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed June 4, 2026

    I tell young men (and female friends) about the "Subscription" option to make life easy but seem like they put effort into their partner without a lot of effort on their part.... It's a relationship saver!!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Tracy,

    Thank you for recommending our subscription service! We're delighted it's become a valued option for making gifting effortless and meaningful. Knowing it serves as a "relationship saver" perfectly aligns with our mission. We look forward to continuing to provide joy and smile-worthy experiences. Your kind words mean a lot to our team.

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed June 4, 2026

    I bought a bouquet for my mom’s birthday and she gushed over how beautiful the flowers were. She loved them so much she looked into the company and loved how the flowers come directly from the farmers. She said she’s never received more beautiful flowers.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Donna,

    Thank you for sharing these delightful sentiments! We're thrilled that your mom was enchanted by the beauty of our bouquet and appreciated our commitment to sourcing directly from farmers. It's wonderful to hear she's enjoyed them so much. Such heartfelt feedback inspires our team greatly, and we're happy the flowers left such a positive impression.

    Kind regards,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed June 3, 2026

    I signed up for a 3 month bouquet subscription and I was hopeful that the quality would be good. I have been very happy with the bouquet that was delivered. My mother-in-law keeps sending me pictures of the flowers to show me how they are still going strong! Beautiful flowers, and clearly they had not been sitting around and were very fresh when delivered.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Laurie,

    Thank you for sharing your delightful experience! We’re thrilled to hear that your mother-in-law truly enjoys the beautiful and long-lasting bouquets from your subscription. It’s feedback like this that inspires our commitment to providing fresh and stunning flowers. We look forward to delivering more moments of joy with our blooms!

    Best wishes,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsStaff

    Reviewed May 20, 2026

    Superceded my expectations. My Mom & Sister love their arrangements. Delivery was as expected. Arrangements are spectacularly put together. Pure professionals. Will definitely order again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 19, 2026

    Everything I have sent and received is beyond my expectations. The flowers have been fresh, beautiful, and long lasting. I love the subscription service; I can order extra Bouqs and still receive free shipping. Customer service has been outstanding. When an item wasn't available, The Bouqs immediately reached out with a replacement. When I wanted a different item, they switched it immediately. I'm dedicated as a customer!

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed May 18, 2026

    Received order 2 days late for Mother's Day. (Ordered Friday- arrived Monday afternoon). Very dried up- never recovered despite trimming, etc.. Called and received a "replacement" bouquet made up of random poor quality peonies- not nearly what the 1st order consisted of. Again, wilted. Definitely not worth $90. Much nicer available at the grocery store for 1/3 the price at most.

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    Profile pic of the author.
    Punctuality & Speed

    Reviewed May 18, 2026

    Wow this company fails in every category. The dried out and dying flowers which were supposed to arrive on Mother's Day came 8 days late. They were ugly and as I said dying as though they had spent the 8 extra days in the box. Trying to rescue them was useless. I just want to warn potential customers not to use this company. My poor son feels so bad about this experience!!

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    Verified purchase
    Contract & TermsStaff

    Reviewed May 18, 2026

    Each time you just outdo yourself! The arrangements are always truly unique and stunning. It is obvious you do them with such love and care. My Mom is in a nursing home in another state and has deep lobe got hopers and plants. The fact they your provide all your gorgeous options always puts a smile on her face. Thank you.

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    Verified purchase

    Reviewed May 17, 2026

    Easy online ordering. Flowers arrived on time. Beautiful fresh bouquet. The sentiment I wrote was included with the bouquet and was accurate. I was very pleased with the ease of the whole purchase. I will definitely use Bouqs again!

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    Verified purchase

    Reviewed May 16, 2026

    Received tulips that were a gorgeous mix of colors and freshly picked! They were absolutely stunning! I have never seen shipped tulips that were this fresh! They lasted over a week - which is unusual for tulips.

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    Verified purchase
    StaffResolutionHonesty & Transparency

    Reviewed May 15, 2026

    Made things right when things went wrong, so sweet and kind, no words to explain how good and nice they were. Honestly, would order from them again, really appreciate everything and hope to choose them for my next occasion.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 15, 2026

    1-800 Flowers has misdelivered my last 7 flower orders. Always ruining my wife’s surprise as I’d have to reorder and then sometimes they would still misdeliver. You guys got it right the first time and the flower quality and display was excellent! I can’t wait to continue to use you!

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    Verified purchase
    Staff

    Reviewed May 15, 2026

    Bouqs never disappoints. This is the one company where the pictures actually reflect the flowers that are sent. It's amazing. I've ordered from Bouqs multiple times and I've always had the same outcome and happiness regarding how beautiful and perfect the flowers are. Thank you Bouqs!

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    Verified purchase

    Reviewed May 14, 2026

    I have used BOUQS for years sending flowers to friends and family and they have never disappointed! Such an Awesome selection to choose from and alway get back. Awesome feedback from those receiving them!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Billy,

    Thank you for your wonderful message about your ongoing experience with BOUQS. We're thrilled to consistently bring joy through our selection and are delighted by your satisfaction and the positive feedback from the recipients. We truly appreciate your continued trust and look forward to making each flower delivery just as amazing.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Staff

    Reviewed May 14, 2026

    I bought these for someone special, she was absolutely floored with how beautiful they were. She has thanked me numerous times and said they brightened her Mother's Day. She put them in her room because the fragrance is so amazing. Thank You

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Mike,

    Thank you for sharing this heartwarming feedback! We're thrilled that the flowers brought joy and brightened her Mother’s Day. It's wonderful to hear she enjoyed the fragrance so much. Your kind words inspire us, and we're delighted to have been part of such a special moment. We look forward to helping you create more cherished memories with our blooms in the future.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Refunds & Payouts

    Reviewed May 14, 2026

    The order arrived on time in perfect condition. They were boxed and perfectly arranged in a bouquet with easy assembly. I couldn’t believe how beautiful they were! The recipient loved it and enjoyed the gift with gift card.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Alicia,

    Thank you for sharing your wonderful experience! We're thrilled the order arrived on time and perfectly presented. It's always great to know our efforts bring joy, both visually and emotionally, for you and the recipient. Wishing you more beautiful moments with our products!

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsPriceValue

    Reviewed May 13, 2026

    I am always impressed with the arrangements from The Bouqs. They seem a little spendier when first shopping around, but the reality is you're not paying that much more when it comes down to it, and their flowers look worth the money. There's nothing sadder than spending $100 on flowers that look like they cost $35 - this is not what happens with The Bouqs!

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Katie,

    Thank you for sharing your glowing review, and for recognizing the value in our arrangements. We're delighted that we've consistently exceeded your expectations with the quality we deliver each time. Your satisfaction is priceless to us, and we look forward to ensuring many more beautiful experiences with The Bouqs in the future!

    Warmly,

    Ram@TheBouqsCo.

    Profile pic of the author.
    Verified purchase
    Contract & TermsPricePunctuality & SpeedRates

    Reviewed May 13, 2026

    I became a Bouq’s customer because of the positive reviews, but my experience has been completely different. I ordered premium flower arrangements for two very important anniversaries, and both experiences were disappointing. The first arrangement arrived looking nothing like expected, and the flower quality was terrible. The flowers lasted barely 48 hours before wilting.

    I decided to give Bouq’s another chance, but the second order was just as frustrating. The flowers were scheduled for delivery today, yet by 12:00 PM, they still had not arrived. Half of my anniversary day is already gone, and the entire purpose of ordering them was ruined. For the prices Bouq’s charges, the quality and reliability simply are not there. After two failed experiences tied to important occasions, I’m done using this service.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Scott,

    We truly appreciate you taking the time to share this feedback, and we’re very sorry for the disappointing experiences you described. This is not the norm, and we’d like the opportunity to look into this further and make things right. We have sent you a direct message on YELP - kindly check your inbox. We hope to improve this experience.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Online & App

    Reviewed May 13, 2026

    Very happy with my order. There was an on time delivery, dependable service, flowers as pictured on website and high quality per recipient. Would recommend to others and will definitely use again! Compared to recent orders with a local florist, their bouquets did not match what was seen on their website.

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Michele,

    Thank you for sharing your positive experience! We're thrilled that everything from the on-time delivery to the quality of the flowers met your expectations. It's wonderful to hear you would recommend us and plan to return. We strive to offer the dependable service and stunning bouquets you've experienced, and this comparison to other services truly makes us proud. Looking forward to making more special occasions bloom!

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & Terms

    Reviewed May 12, 2026

    My most beautiful girl that I'm head over heels in love with got the most beautiful arrangement and it was special for Mother's Day! And delivered just in time for this special occasion! Thanks Bouqs for easy ordering and expedite delivery!

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Dr Semaje,

    Thank you for your wonderful review! We're thrilled that you found our arrangement exceptional and that it arrived on time for Mother's Day. Your kind words about our easy ordering and delivery service mean a lot to us. It's a delight to have helped make this day special for your most beautiful girl. We look forward to serving you with more beautiful moments ahead!

    Warm regards,

    Ram@TheBouqsCo.

    Verified purchase

    Reviewed May 12, 2026

    Every bit of the ordering process went smoothly. I went with the "farmers choice" colors, and the flowers my mom received for Mother's Day were simply gorgeous. 10/10 experience - will definitely order again!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Rachael,

    Thank you for taking the time to share your experience! We're thrilled to hear that the "Farmer's Choice" colors were a hit and your mom loved her Mother's Day flowers. It’s feedback like yours that puts a big smile on our team’s faces. It's our privilege to be part of such special moments and we can’t wait to delight you with beautiful blooms again in the future.

    Best wishes,

    Ram@TheBouqsCo.

    Verified purchase
    Contract & TermsStaffEase of Use

    Reviewed May 12, 2026

    The shopping experience was very easy and enjoyable. The website was easy to navigate, and the buying process was straightforward. The site helped me identify a good deal of savings. The selection was outstanding, both in the variety of arrangements and sizes to meet my budget. The flowers arrived on time and in great condition. My wife was thrilled with the quality of the flowers.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Steve,

    Thank you so much for sharing your fantastic experience! We’re delighted to hear that our website's navigation and selection met your expectations, and you found perfect blooms without any hassle. It’s wonderful to know your wife enjoyed the flowers’ quality and timely arrival, and that you appreciated the savings and variety. We've loved being part of this joyous occasion and look forward to delivering more delightful experiences.

    Sincerely,

    Ram@TheBouqsCo.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 12, 2026

    Got a gorgeous bouquet for Mother’s Day from my son who lives in CA to Miami, where I live. They continue to bloom, especially the sunflowers, which are my favorite flower. 5 days later, and the flowers still look amazing!

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    The Bouqs Company
    Response from The Bouqs Company

    Hi Doris,

    Thank you for sharing such a wonderful review. It's delightful to hear how much you're enjoying the bouquet, especially the sunflowers which are your favorite! We're thrilled that the flowers continue to look amazing after several days. We strive to deliver beauty and freshness that lasts, and it’s heartening to know we've hit the mark for you.

    Thank you for letting us be part of your Mother's Day. We look forward to brightening more days with gorgeous blooms!

    Warm wishes,

    Ram@TheBouqsCo.

    Verified purchase
    Customer Service

    Reviewed May 12, 2026

    Exceptional customer service and Exquisite flowers!!! Your team saved the day! There was a hiccup with my first order and your customer service team did everything possible! The Mother’s Day flowers arrived to both my recipients and were stunning!!

    Thanks for your vote!
    The Bouqs Company
    Response from The Bouqs Company

    Hello Kris,

    We're thrilled to hear about your positive experience! It's wonderful to know our team provided exceptional service and stunning flowers, making Mother’s Day truly special. Kindly thank you for your kind words; knowing we're part of your celebrations means a lot.

    Sincerely,

    Ram@TheBouqsCo.

    Profile pic of the author.
    Verified purchase
    Customer ServiceRefunds & PayoutsResolutionTimeliness

    Reviewed May 12, 2026

    Very disappointed in this company, it's been over 24hrs and no response from anyone in customer service. Day before Mother's Day, my mother received someone else's bouquet and card. I wanted to resolve it the sec we received the order but no answer. Mother's Day comes around and again no answer. I'm very disappointed and would like a refund. We have photos to prove this issue.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Stephanie,

    Thank you for bringing this to our attention. We’re deeply sorry to hear about your experience, especially with such an important occasion as Mother’s Day. Receiving the wrong bouquet and card, and not being able to reach us right away, is unacceptable and we understand how upsetting this must have been for you and your family.

    We’ve reviewed your order details and are glad to confirm that your concern has since been handled by our customer service team. A resolution has already been provided, and we’ve worked to ensure that the matter was addressed promptly once we connected. We truly regret the delay in communication and the stress it caused during such a time‑sensitive moment.

    Your feedback is invaluable, and we’re sharing it with our support teams to strengthen both our quality control and responsiveness. Thank you for bringing this to our attention, we’re committed to learning from this and ensuring a smoother, more reliable experience in the future.

    Warm regards,

    Shen@TheBouqsCo.

    Verified purchase
    Corey increased rating by 4 stars.
    Refunds & PayoutsTransparency
    After a positive interaction with The Bouqs Company, Corey increased their star rating on May 15, 2026.

    Updated review: May 15, 2026

    I originally had a frustrating experience with my order, particularly because the timing and delivery were important for my mom. However, after posting my review, The Bouqs Company responded very quickly and handled the situation professionally and compassionately.

    Their team communicated with me directly, offered a complimentary replacement bouquet, and had beautiful new flowers delivered to my mom the very next day at no additional cost. The replacement arrangement was gorgeous, and the fast resolution genuinely changed my impression of the company.

    Original Review: May 11, 2026

    Ordered flowers Tuesday for guaranteed Saturday Mother’s Day delivery and paid extra for the date. No delivery occurred, tracking never provided meaningful updates, and I had to contact support myself to learn the order “could not be delivered.” The only resolution offered was either a replacement OR a refund — not both, despite the missed guaranteed delivery. Customer support was polite, but the company’s handling of the situation was extremely disappointing for a time-sensitive holiday order.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Corey,

    We’re truly sorry for missing the guaranteed delivery date for your Mother’s Day order. We understand how important it was for your flowers to arrive on the date you selected, especially for such a meaningful and time-sensitive occasion, and we sincerely apologize for the disappointment this caused.

    Our team has reached out to you via email to further assist and provide available resolution options. While a replacement or refund was initially offered, we want to ensure you feel fully supported and satisfied with the final outcome.

    We also recognize that our communication surrounding this issue could have been better. Your feedback is incredibly valuable, and we’re actively reviewing our processes to improve delivery reliability and provide clearer, more timely updates when unexpected issues occur.

    Warm regards,

    Shen@TheBouqsCo.

    Verified purchase

    Reviewed May 11, 2026

    I am a monthly subscriber for 18 mo for my wife. She loves receiving flowers each month. We ordered for both of our moms for Mother's Day and they were surprised and happy with the love. All three orders were all received when committed.

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    The Bouqs Company
    Response from The Bouqs Company

    Hello Christian,

    Thank you so much for sharing your experience with us! It’s wonderful to hear that you’ve been a monthly subscriber for 18 months and that your wife continues to enjoy receiving her flowers each month. We’re especially delighted to know that your Mother’s Day orders for both of your moms arrived right on time and brought them joy, that’s exactly the kind of experience we strive to deliver.

    Your loyalty means a great deal to us, and we’re honored to have been part of so many special occasions in your family. Knowing that our blooms have consistently met your expectations across different celebrations inspires us to keep delivering the freshness and beauty you’ve come to rely on.

    We look forward to continuing to brighten your wife’s days and helping you share love with your family through flowers for many more moments to come.

    Warm regards,

    Shen@TheBouqsCo.

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    The Bouqs Company Company Information

    Company Name:
    The Bouqs Company
    State/Province:
    CA
    Country:
    United States
    Website:
    bouqs.com