The Bouqs Company Reviews

This is 2nd time we tried The Bouqs and got same disappointing end products both times. We decided to give them another try after the 1st one and hate to say, same poor product delivery. This is Anthony **, customer rep associate's response "we are confident that this is the correct Bouq and size. With the proper TLC this arrangement should open up and look just like the photo" - my concern was the arrangement delivered were mostly mature roses (already in bloom) and we picked the "Magnetic Deluxe" for the sunflowers, white spider daisies and some baby roses as fillers as indicated in selection photo on their website, with lots of bright gold, white.

Their photos on the website do not represent the actual product. I was excited to try The Bouqs - beautiful website, and modern arrangements. It was for an 80th birthday celebration. Many of the wildflowers were dead, and the bouquet was scant and did not represent the photo by a long shot. My Mom was happy for the thought, but could not help to tell me never to use their services again, as dead and limp flowers were included in the bouquet. I contacted the company, looking for remediation.

The delivered bouquet not only didn’t come close to the photo displayed on their website, the flowers sent were wilted and couldn’t have looked more pathetic. I was embarrassed having sent them. When I contacted customer service, they requested photos so they could provide feedback to the “farm”. Apparently Bouqs corporate motto is “point the finger at someone else, not our problem”.

I ordered from Bouqs a Deluxe Limited Edition bouquet for my mom. It was to arrive on my late brother's birthday. First off, the package was not delivered to the correct apartment. The FedEx delivery person did retrieve it and deliver to my mom later in the day. The flowers came wrapped in brown paper in a brown box with no hydration and left in the heat in Tuscon on Sept. 1! The flowers were nothing at all like what I ordered. A sorry pile of wilted mess, including mums (which I would never have ordered!) was the "special remembrance" that she received. I will use the voucher that I already paid for, but from the looks of things, I may very well be disappointed again.

My daughter purchased a bimonthly subscription as my birthday present. Every bouquet that I have received so far has arrived sad and wilted and lasts no more than a couple of days. I made the effort one month to complain and did receive a credit. However, my replacement purchase was no better - wilted and dead after a couple of days. Bouquets that I purchase from the grocery store at a fraction of the cost last three times as long. I would NEVER order from this company and warn all my friends of their poor quality.

I ordered flowers, spent $68, I thought I was getting a great deal 50% off flowers. $125 worth for only $68 plus shipping. But no they were dried and dying got stuck in shipping delay. They gave me a $126 store credit but I ended up spending an additional $15 to use the full entire store credit... Those flowers were wrong color not as promised. They were two tone white and purple not the same color as shown. They were white with a touch of light purple however they were supposed to be “full all dark purple”, amethyst dark, PRINCE PURPLE RAIN TYPE PURPLE! VIKINGS PURPLE! And the other flowers were broken, dead and super tiny buds that NEVER EVER OPENED! THE ROSES NEVER OPENED AT ALL.

I ordered flowers for my sister's wedding 2 weeks in advance. They were never delivered. They said they could ship out another delivery but it wouldn't arrive until a week later. I ordered in advance because I needed them on a specific day. They offered a credit which didn't even cover the same level of the original order I wanted. I had to go with a different arrangement due wanting it there the next day. They would not offer a credit AND a replacement, which they should have since they can't even guarantee the delivery. So many complaints about FedEx. Why would you continue to use that delivery service.

I order three bouquets of peonies from Bouqs (at $66/bouquet = $196 + shipping) and was very disappointed with the quality and frustrated by my customer service experience. I have attached photos of the product as advertised and the actual product that arrived. I think the photos speak for themselves. When I contacted customer service, they insulted me by asking whether I had correctly followed the flower care instructions. As you can see from the photos, no amount of flower care will transform the poor quality of the peonies into the lush blooms that they advertise. They make it exceedingly difficult to get a refund even when there is a justifiable reason to provide a refund.

This was the first order I'd ever placed with Bouqs. I didn't know what to expect so when my grandma called me to tell me that she received them, she and my gramps told me they were perfect and gorgeous.

Every Order - First order Red Roses, wrong day they deliver. Orange Roses - Credit - the order with the credit is fine. Next order, order deluxe. Send 1/2 the amount, I have to ask the recipient for a photo to prove it - they give me a credit again just today, Send tupids. They send 18 - that is not even an order with them. I paid for deluxe. They give me a credit. I will never order with them again. After I use their credit I HAVE HAD ENOUGH. Also their big deal is they are suppose to come from far away places. Not true. Even the packing says it...

Beware of multiple or continuing (monthly) flower deliveries from this company! In September 2016 I ordered bi-mointhly flower deliveries as part of a wedding gift. These deliveries were to continue for a year and were paid for up front with a single lump sum payment. The deliveries were made as originally agreed and paid for. This deliveries ended in September 2017, again as agreed.

I received an orchid 2 stem on Tuesday 7-31-18. When I opened the box the orchid was smashed on the top. Two of the buds were broken off. They had 8 buds on them. The flower itself had four broken off orchids and the others were wilted and fell off today. I now have only 3 flowers left on 2 stems after on two days. I am VERY UPSET that your company would allow this kind of service. I am a disappointed customer and I will not recommend your company to any of my friends. I do not have a smartphone to take a picture, so my words will tell my story.

I sent my sister and her husband a bouquet of peonies. The delivered product was horrible. Open blooms, damaged/bruised stems. Something I would have never picked out to send on my own. I have contacted the company and sent pictures to show how horrible they looked. I was asked to give it a couple days to see if they perked up. They have not and still look bad. I am waiting to hear back on a refund, that's all I want but so far, I have heard nothing. So much for their "Happiness Guarantee." I will never order from them again and would never recommend them to anyone.

Twice already this company has failed to deliver flowers that they advertise. I only went back to them because they gave me store credit. However, this will be the last time. BE WARNED, they use poor farmers from remote areas of the world to market their ** flowers as rare or elegant due to the origin of the flowers. In reality, they do this to save money. Nothing wrong with saving money but when your packages come crumbled and flowers dying at your doorstep, that is where customers should draw the line. If they had better customer service, then I wouldn't be writing this. Josiene **, is a complete and utter useless customer service representative, which is probably a reflection of their pay and work culture set by Bouqs. They have lost a customer for life. Stick to buying at your local flower shop.

I had an offer from American Express to shop from Bouqs.com, and I loved the idea of getting bouquets directly from individual farmers. One of my friends had a death in the family, so we ordered a jumbo bouquet from a farmer in California. I was really excited to give him business, and get flowers right from his farm. As you could imagine, I was disappointed to see the bouquet arrive from Chicago (vs Illinois). When I confronted Bouqs.com customer service about this - they said that they reserve the right to fulfill from elsewhere to meet deadlines. I get that mentality, but frankly - if I wanted flowers from my region - I would just order from my normal "go to" local flower shops. Now, I question their business model, and if these farmers with the beautiful stories on their site really get the business. I personally would never shop here again. Nothing special to differentiate them from traditional floral providers - at least in my case.

I ordered a bouquet as a gift for my sister. She sent me a picture of the flowers, which were wilted. I contacted The Bouqs several times, asking for a refund. They requested pictures, which I forwarded. They are now suggesting that I ask my sister to change the water, snip the bottoms and "hope" that the flowers perk up. It is embarrassing to me that this occurred and now I am told to further embarrass myself by providing instruction and requesting more pictures in two days.

Honestly I thought ordering from here was a waste of money. I only ordered from here base on their pictures online. I ordered 3 dozen hot pink roses (MOJAVE - Triple the Bloom) and they were very pathetic looking when I got them. The 3 dozens were shriveled and wilted from being on a hot FedEx truck all day which also annoyed me that they didn't even arrive until later in the evening but it is what it is. These flowers were for my sister's birthday and when she got them she was trying to be nice when she said, "Awee."

HORRIBLE!!! Flowers arrived DEAD and on the wrong day. I rarely and almost never write a negative review as I know it can hurt a business. However, this just had to be said and the public should be very aware of this scam of a company. I paid extra for my flowers to be delivered on July 10th (knowing that the office will be closed on July 11th). I received an email that the flowers were guaranteed for the July 10th delivery no later than 3PM EST. Around 5:00 PM I decided to call FedEx as this company “The Bouqs” doesn’t have a customer service line. Right there should be your “RED FLAG”. You need to send an email and they claim they will get back to you within 48 hours. Not the case here.

I came across Bouqs when looking for a more premium flower service that offered better bouquet options, along with great delivery. I used Bouqs twice. The first experience, absolutely fantastic - great flowers and delivered the same day. Second experience, the order did not arrive and no communication was received. 6 or so hours after the order delivery time had passed I reached out to customer support. An absolute disaster of an experience. Poor communication, no real ability to help other than to say, "Ask us later for a cancellation and refund if it doesn't show up." I honestly felt that I was being a nuisance when all I wanted to know was a yes / no will the order be delivered. The order did not arrive.

I never write reviews but decided that my two experiences with Bouqs were so awful that I needed to comment. I subscribe to Birchbox and received a coupon for a Bouqs floral months ago. It sounded fun so I ordered a freesia Bouqs they arrived late and frozen. Contacted customer service received a credit and ordered a replacement that was not great but at that point I decided not worth the effort. I received an email this week inviting me back with a discount. I picked a featured bouquet as I was having a dinner party and it would save me a trip to the florist. They arrived. It was the Wrong bouquet with most of the flowers dried up because they ship without any hydration. This was an $80 bouquet that arrived with flowers that I could have gotten at the grocer for $20.

My original Mother's Day order was a sorry mess. What was supposed to be a colorful bouquet of Ranunculus from Columbia arrived with several wilted roses. (Mom does NOT like roses, particularly dying ones!) And minus the vase I had purchased. I emailed Bouqs and received a prompt response asking for a photo, which I supplied. They quickly refunded the price of the vase and provided me a credit in excess of what I had spent. I ordered a second bouquet of Ranunculus from another grower in Ecuador. After a few days, I checked the progress as they should have been en route to Miami customs by then, and there was no FedEx movement from Ecuador pickup for over 48 hours. Concerned they were lost, I again emailed Bouqs, who advised waiting overnight in case FedEx was slow to update.

I first decided to try Bouqs to send flowers to my mother for Mother's Day. They had a bouquet of Apricot roses that I knew my mother would like as it is her favorite color. When I talked to her she indicated that they were gray...now I couldnt get her to send a pic as she is 93 and cant even operate a cell phone but my brother did send a pic several days later and they were mildly tinted but not at all like the picture. So I called to lodge a complaint and the rep issued me a credit (it was about $52). So what to do with the credit? I decided to see for myself and ordered a large bouquet for myself. It was supposedly shipped on a Tuesday to arrive on Saturday and immediately after they were delivered I opened them (so they did not sit in the hot Arizona sun for any length of time). They were in abysmal shape - they jammed a few dozen into a small box and they arrived wilted, bruised and looking past their prime...

Do not order flowers from Bouqs. I ordered flowers for my mother as a gift based on the online photos. What I received what not even close to the photo. Tiny flowers, significantly fewer and WILTED. I contacted Bouqs and sent a photo. They acknowledged the conditions but refused to do anything about it; continued to send me the same emails requesting more photos. I believe I was communicating with a BOT rather than a human because the response emails never responded to my emails and were form in nature. Be careful - there is no customer service and the product is very bad. If you send a gift you want to make sure it is nice - Bouqs are not nice flowers.

I've tried the other flower services and have usually been disappointed. The flowers didn't arrive when they supposed to, or didn't last half as long as advertised. Bouqs.com has always had an amazing selection and good prices. I've used them for years.

I used to think very highly of this company but they have turned into a customer service nightmare and have become undependable. I ordered 3 dozen roses from Bouqs to be delivered to my daughter in Colorado on her graduation day. They were sent to Pennsylvania due to an error by Bouqs. That was four days ago. I have emailed, chatted and called countless times and have been blown off and ignored on this once in a lifetime event. I've been promised a call back over and over and it has never come.

The bouquets that I ordered were used in my wedding, they were beyond amazing. The order was delivered on time, and I was absolutely stunned on how beautiful they were. I would HIGHLY recommend The Bouqs!

This review pertains specifically to The Bouqs vouchers - which should not be purchased or given out. I bought vouchers for The Bouqs through Zulily. It took nearly an hour and many exchanges with The Bouqs to be able to use the first one. I was told that only one would work but that you could give one away - so I sent it off to my Mother. Who, no surprise, was unable to use it. I've been using The Bouqs since Christmas and do love the regular service. However, the amount of time and effort associated with this voucher issue is changing my mind about the company. Do not purchase vouchers for this company. They are extremely difficult to redeem - if you can at all.

I ordered flowers for Mother's Day which showed up very spent and not fresh. Customer Service indicated the flowers and "buds" may arrive wilted but they would perk up. She did not receive buds but did receive open flowers that were wilted and stayed that way. The cut flower stems were not sent in water during their trip South America (our local flower shop sends them with water even when not in a vase and they are less than 5 miles away. I'm sorry I didn't support them but will for now on). There were several emails back and forth between them, my mother and myself. The flowers never perked up and they only offered a coupon for us to spend more money with them. I will never waste my money with them again. They claim my recipient will share pictures to brag about their gift. My recipient has shared her pictures but not to brag.

Received orchids from son in Colorado on Mother's Day. 2 of 3 stems broken off. No padding around plant in box to protect it. Contacted The Bouqs, replied they were sorry I had a bad experience?!? Don't want anything from you at this time and didn't want son to know he didn't get whatever he paid for!

My flowers were received (on a Saturday) in very limp condition and without the indicated flower food. Following the directions I gave the flowers a fresh cut and waited the requested 2 days for the blooms to open. The water was changed regularly. When the blooms were still only partially open on the 4th day I contacted the company with regards to the quality of their product and requested they give my daughter (the sender) a full refund.

Ordered their recommended sized showstopper ($66 incl. tax, each order) special for Mother's Day for both my mom and my mother in law long distance to two different cities, requiring two separate orders, which should have been my first clue that this was a not ready for prime time company. The orders arrived on Friday, as promised, and the only available day prior to Mother's Day, despite the fact that I ordered them in plenty of time on Wednesday, the 9th. That should have been my second clue that this was going to be a bad experience. But I thought the ads were effective and sounded as reasonable than the other alternatives, which I have also had good luck with in the past.

The roses I sent to my Mom for Mother’s Day were so beautiful. They smell so fragrant (Mom says the entire house smells like roses!), & the roses are so healthy... the leaves are the darkest green, & the flowers are very pale pink with a darker pink edge... just gorgeous!! We are both very happy! Ordering was easy, as we had no problems with delivery... our flowers arrived on time! Wonderful experience!

Decided to order flowers for my mom for Mother's Day. Picked out a bouquet of pink, yellow, and orange roses... For a small amount, I could double the blooms. I really didn't know what to expect, but they arrived on schedule and packaged very well! My mom was thrilled!!! They were and still are absolutely gorgeous!!!

I would like to upload a photo to show the multiple smashed rotting flowers that we received on Mother’s Day. There is no reason that they were smashed as the box itself was in perfect order. The flowers were squeezed into three plastic wraps and fell rotting apart when opened. Some were decent but half were not. Sad for money spent by the sender. Tin vase was marginal.

I’ve sent Bouqs a couple of time in the last few months. Each time the blossoms were fresh, full and exactly as pictured. The recipients were thrilled and commented how long the bouquets lasted. I won’t order from anywhere else. It’s comforting to know you get just what you ordered.

My hip 79 year old Mom said these are the best flowers she has ever gotten. Sent them for Mother's Day. I knew this already because we had sent Bouqs flowers to a friend Matt in the hospital. We sent him sunflowers - beautiful. Nothing compares. It takes just 2 words: The best.

I just found Bouqs.com and now love it!. The flowers go way beyond “usual” flowers - even more beautiful than imagined. Plus the stories behind the flowers are sensational and the causes the Bouqs support is admirable. To top it off, the prices are totally reasonable. After just 2 orders, I’ll never use another online florist again.

I recently purchased two separate bouquets for two separate life events and was not disappointed with either... neither were the recipients. The flowers were delivered on time and in absolutely beautiful condition. They had several more days of blooms and the vases were an absolute hit as well. You can’t beat the price and quality at Bouqs.com! Thank you for finally solving my online flower service problem!

I’ve used several flower delivery companies over the years. And I’ve had mixed experiences from them. With late deliveries or flowers that look wilted and not healthy. I’ve always seen ads for Bouqs and finally decided to try them this year for Mother’s Day. Each of the deliveries was on time (the day I picked). And the flowers were super pretty, healthy and colorful! The packaging is nice with a little card and story about the flowers and where they’re from. And the options I had to pick from were exactly what I needed. Ranunculus Flowers are difficult to find, but Bouqs was my answer. If you’re looking for the top tier company to order flowers from, this is it.

These flowers are beyond beautiful and were a perfect gift for a lovely mother’s day. This was my third order from the Bouqs Co. Every time I have ordered from The Bouqs Company I have received a beautiful, full, fresh bouquet. The large selection is wonderful and the ordering process is simple. The flowers arrived on time and accurately. 10/10 would order again and would recommend to anyone.

Our daughter sent me a Mother’s Day bouquet from your company which arrived today, Monday. Other florists in our area were delivering yesterday and Saturday. My bouquet included purple irises and white and red tulips. The tulips were completely droopy and some flowers had lost petals yesterday the time I received it and I had immediately opened the box. The enclosed directions said to cut the stems and place in water. There was no packet of food enclosed as other florists provide and no direction to do so. On your website however it said to add food. Of course, there was no instruction on what that should be.

Incredibly impressed with overall price, selection, and punctual delivery. The quality of the bouquet was UNBELIEVABLE!!! Bouqs was perfect from the get-go. I have had miserable luck over the years with every other delivery service (never delivered and billed multiple times, lousy quality, overpriced). Will recommend to my friends and family and will definitely use again!!!

The bouquet that I just sent was beautiful. It was so full and the blooms were gorgeous. I ordered a double bloom bouquet and there were enough flowers for 2 full vases. This is the second time that I have used Bouqs and I was impressed both times. I will only use them for ordering my flowers.

I have ordered multiple times from The BOUQS company and each time the recipient and I have both been thrilled with the outcome. The flowers arrive still in bud form - so they are FRESH from the farm, causing their longevity to exceed expectation. They are also cut to order, which makes me feel like I'm supporting a local farmer/retailer. I am a happy customer!

I have ordered from Bouqs a lot and 9 times out of 10 they're Fabulous!! But the 1 time they didn't turn out so good, I emailed the company and customer service was quick to make it right. That is important, As we all know things happen sometimes, it's nice to know they're quick to fix it. Thank you for that.

I ordered flowers for my mom for mother’s day using The Bouqs. The arrangement was beautiful and the flowers were full. The delivery of the arrangement to my mom was accurate and timely. The price was very reasonable for the size of the arrangement. I would recommend this service to others and I will use them again in the future.

I purchased a subscription for my mother so that she can have fresh flowers delivered each month for a while. Setting up the delivery was simple and the product and packaging were excellent. I received emails from the company letting me know that the shipment was planned and another when delivery was complete. I'm very pleased with my experience with The Bouqs Co. and will be recommending them.

Flowers arrive direct from grower, in the precise delivery window requested, Beautifully packaged and as fresh as can be, care instructions included. Unique arrangements that cannot be found elsewhere. Price is a good value. Local growers benefit. Bouqs is my “go to” for all my future floral needs. Can’t wait to plan my daughter’s wedding, with the help of Bouqs!

I recently ordered 2 bouquets for myself (not sure if full enough) and really wanted to see what to expect when sending to family and friends. The flowers were not only beautiful but extremely full and reasonably priced. The bouquets I picked contained Bird of Paradise (my favs). They came and surpassed my expectations, they were the most beautiful I have ever seen. I will definitely use your company again.

I absolutely love ordering flowers through Bouqs. Not only is their service reliable, but you are guaranteed the freshest, most beautiful flowers sources from trusted farmers across the globe. Each time I have ordered the presentation and packaging of my flowers have been adorable and much appreciated by the recipients! One time my card was left off of my order and Bouqs customer service team immediately responded and rectified the situation. I cannot say more good things about my experience with Bouqs and if you are reading this to decide whether or not to submit your order - DO IT! :)

I ordered Bouqs flowers for two of the most important women in my life for Mother's Day. The ordering process was easy and very straight-forward and the prices were very reasonable (almost too good to be true). The flowers arrived a couple of days before Mother's Day and in both cases they arrived in great shape and looking beautiful. My mom actually mentioned that it seemed like they sent her too many flowers as she had to split the order up between two vases!

I love the entire concept around your website. The introduction to your farmers and the flowers really makes the experience personal. This is my second order with your company, and both times, the timely manner in which it was delivered and the exceptional quality of the bouquet is greatly appreciated.

I sent two Mother's Day bouquets, one to my mother and one to my mother-in-law. They were both scheduled to arrive 5/11/18. My mother’s arrived; the one for my mother-in-law has not yet arrived and still has an “in-transit” status on order tracking. My mother-in-law lives alone and my husband and I were unable to spend Mother’s Day with her. She was so looking forward to the flowers that we told her would be arriving Friday. These would have made her day; instead, she is heartbroken not to have received a gift from her children.

Had an issue with the promo codes, addressed it with the customer service rep thru email, a complete wall from the first person. Thought the rep may not have understood English so well THEN I went to their Facebook page and told them the issue and quickly the rep solved it. Received 3 bouquets and all Mothers are happy. Thank you.

I have ordered from Bouqs several times and the results are always excellent! There are a wide variety of arrangements to choose from and they are always beautiful when delivered. Delivery is always on time, and I love that it can remind me to order for a specific occasion or that you can set up the orders for birthdays and anniversaries for the year at one time. Plus I love the responsible sourcing and fair trade!

I’ve been a satisfied Bouqs customer for a couple years. For years I’ve sent flowers to special people in my life across the globe and Bouqs has become my favorite source for helping to spread the joy that beautiful flowers bring to people’s lives. There are so many gorgeous arrangements from which to choose, with three different package choices to fit your budget. The flowers always arrive when promised, are always fresh and tend to last longer than those from other florists. And you’re not taxed for your order! Whichever package you choose is what you pay! The Bouqs & Co. is the perfect choice for all of your flowering needs!

I ordered these flowers for Mother's Day after stumbling upon an article on MSN that said Robert Herjavec had used The Bouqs Co. for his daughter's wedding. I figured that if they were going to be used for a daughter of a millionaire, my Mom would love them. The roses in the picture looked beautiful, but when they came they very much exceeded my expectations. Not only were they packaged carefully, but the blooms on the roses are the biggest I have ever seen - no exaggeration! She has had them for 4 days now and has mentioned almost every day how big the blooms are still getting. I will ONLY use The Bouqs Co. from now on when needing any flowers for any occasion. Thank you The Bouqs Co., you are a one of a kind gem in the flower industry.

Bouqs offers varied selection, an easy online interface, and (most important of all) quality flowers. I'm a repeat customer and will continue to use and recommend them. Buying flowers online or in a store can really be a chore, but the Bouqs folks made their online layout simple and their flowers always surprise the recipient with their color. You guys really broke the mold!

My experiences with The Bouqs have been great. The recipients of the flowers have always been amazed by the quality and quantity of the blooms. I've always worried about not ordering in person and being able to see what was being sent. I don't have that concern with The Bouqs. If anything, my expectations are exceeded.

Since I have discovered this amazing company, I've never purchased from another. Their service is super and the flowers are always gorgeous. Try an order and you won't be disappointed. My mother is always astounded when she gets my order and overwhelmed with the quality of the flowers. The bouquets always impress her beyond belief. Almost leaves her speechless. You will love these!

I purchased the mother’s day bouquet for my mom. Having purchased from other flower sites in the past, I was curious of the packaging-presentation wise. My mom filmed the unboxing and was awed! She said they were gorgeous and unique, and loved the wrapping of the brown paper. After this experience I will only buy from Bouqs! Thank you so much.

My mother in law and stepmom both raved about how beautiful the bouquets were! That makes me happy to know they received something special since I can’t be there in person. Your delivery is super fast! I really appreciate your notifications all along the way. I will order again and again! I too have received your flowers in the past and loved them! I am excited to order again soon!

I was the recipient of a bouquet of roses that was sent to me through The Bouqs Company. What should have been a beautiful bouquet of multi-colored long-stem roses arrived as a dozen of bruised and discolored messes. When I opened the package to carefully remove the flowers, one rose head immediately fell off into my hand. Six of the others had brown discolored petals on the outside. They were sent to me for Mother's Day (yesterday), arrived on Saturday, and by yesterday morning, the flowers that were still intact or not discolored, had already begun to fall apart onto my table.

The bouquet was amazing, the delivery was quick and quite reasonable as far as pricing. I also love the fact that the choices are quite different than your normal online flower shops and they are unique and might I add exquisite... I will say this place has been a pleasant surprise and you should try it out!!!

I’ve used Bouqs a few times to celebrate my mom on different occasions. Living out of state, I’d relied on online florists or ordered blindly from local ones. None, however, have ever moved her to rave about the quality or longevity of her arrangements like Bouqs has. Their sourcing, shipping, and commitment to both individual growers and their customers is impressive and makes for a happy recipient and sender!

Mother's Day flower order was beautiful! Very fresh! Beautiful colors. I love the option to double the blooms for a small amount of money more. The delivery was very quick after placing my order. This was my 3rd order from Bouqs. I am satisfied.

I spent $135 on Mother's Day flowers for my mom and my boyfriend's mom. The flowers for my mom never got delivered on Mother's Day (Sunday) even though I spent an extra $10 for them to come Saturday the day before Mother's Day. The flowers for my boyfriend's mom were delivered however they are dead around the edges and the display was horrible. I expect money back. I have never ordered flowers that have come so unprofessionally. Do not waste any money.

I gave 1 extra star because my mom still liked them, but they did not look anything like the picture, and they were too expensive for what she got. If she got flowers that looked like the picture, then it would be fine, but it was not up to that quality. I would not recommend shopping here. I think I'll try a local florist or grocery store next time.

I ordered flowers for my mother for Mother's Day - they arrived with no card (I had written one to be included with the arrangement) and apparently included pieces of plastic hot glued to sticks. Not only was I unhappy with the arrangement - I was honestly embarrassed. I complained to the company who assured me the plastic pieces were "loofah" and a central piece of the arrangement (funny that wasn't mentioned when I purchased) and offered me $15 dollars off my next order - of which there will be none. In addition to all of the above the actual flowers that were included my mother described as anemic.

Ordered sunflower bouquet for my mom on Mother's Day. They arrive on time, but were not the more expensive sunflowers I ordered. In fact, they didn't look like the picture at all. Some of the flowers were already starting to wilt and they sent her the cheaper vase after I paid for an upgrade. The cheaper vase kept tipping over and spilling water everywhere so she had to use her own vase. When I contacted customer service about the dying flowers in the cheap and clumsy vase, they refunded the amount I paid for the nice vase and issued a 24 dollar site credit.

I order 2 deluxe bouquets ($100 each with tax) and received 3 sunflowers and 3 small roses for this price with filler as the rest of the bouquet, a total of 10 stems. Horrible value and was not the style chosen or the 24 stems paid for. I used the artisan floral option on the site and would never use this company again. Customer service was absolutely terrible to deal with, and would take 10 mins to respond in the chat function. When I asked them to fix the issue, they made a second mistake. Customer service was switched in middle of chat and no help was given.

I WOULD NOT USE THIS USELESS COMPANY. As far as I am concerned they are a rip-off. When the flowers arrived they were all wilted. They did not even put a moisturizer in box to keep flowers fresh. I bet the price my daughter paid for the flower is not worth it. There were only 13 flowers plus one cactus. Which was the only thing that looked good and they placed a moisturize stick on the stem. HA! What a joke. I would not even pay $5 for this. I wonder how many people received wilted flowers. The Federal Express delivered it right to our door. It was supposed to have been delivered but did not get here until today. I would not use this useless company for anything. It is just a pity that my daughter supported a friend that does marketing for this company and hopefully she will be smart enough to give them, a piece of her mind about the unsatisfactory services they provided. If you need pictures I will forward to you. Unsatisfactory recipient.

A little earlier today I received a delivery of tulips from your company as a Mother’s Day Present from my out of state son and his family, First I was shocked to see that they had no form of hydration for their journey. Secondly I hoped that once your instructions were followed and they were transferred into the accompanying mason jar that they would perk up. However, that did not happen and they look for all intents and purposes half died. I do not want the senders notified nor do I want anything from you. I just thought that you should be aware.

I’m very disappointed with Bouqs and will not use them again, nor will I recommend that anyone else use them. I got an email (not a phone call) that my order will be a day late. On top of that the recipient didn’t even get the card message. The flowers arrive via FedEx which is just tacky. I thought a human being would deliver them. Don’t waste your money.

This is probably the 15th flower arrangement I've sent through you all while being deployed overseas. Everything is delivered on time. It's always fresh and never fails to bring smiles to all the faces I have them delivered to. Grade A quality with five star service! Thank you for having quality service with expeditious delivery.

The flowers are high quality - all bouquets I’ve received have lasted really well and the roses are the first I’ve had in many years that fully opened before calling it quits. Will definitely be ordering from them again - for myself as well as for gifts. Their pricing structure is also a bonus - with a flat delivery fee they are far more up-front than their competitors.

I had a very disappointing experience with FTD and ProFlowers, so I looked at the reviews for The Bouqs and saw they were much better. So I purchased this beautiful bouquet as 3 pictures are shown below. The bouquet my mother received does not match the pictures displayed at purchase. Such a disappointment. I was really hoping for this floral company to be of the quality shown on their website, but they seem to all be the same. They must figure most people will never know what the flowers they sent look like and the person receiving them won't complain.

I have ordered twice as a gift to the same friend and the recipient absolutely loved their presentation and beauty both times. I'm grateful Bouqs is here! These orders were sent out of state and the tracking was simple and helpful. I love that there are so many beautiful flower options! Truly unique! Their overall quality far surpasses any other, in my opinion. Thank you!

I had two orders to be delivered on 5/10 to my mom and wife (Latin Mother's Day). Both orders originated from a farm in Colombia, but only my Mom's flowers were delivered. My wife's flowers were delayed due to some "Clearance Issue" at customs. My Mom loved her flowers but was disappointed that the message on the card was cut off because the message was not centered on the label in which it is printed on. My wife's flowers won't be delivered until 5/14. I contacted Customer Service and they gave me a full credit refund for my wife's flowers and a promotional credit for the message issue on my mother's card. Not the best experience, but I was glad that their Customer Service made it right. The representative was genuinely empathetic and did not give me the runaround. I think next time I will stick to flowers originating from California to avoid any issues.

My mother just received her Mother’s Day arrangement and the quality of the bouquet is absolutely horrendous. It looks nothing like the photo and the succulents were entirely missing from the bouquet. I ordered two other arrangements for Mother’s Day and I’m SO embarrassed for the other two women to receive them today, I almost want to apologise to them in advance. The flowers came wilted and damaged and look like a $15 bouquet I could have gotten at Ralph’s. This bouquet looks like a bunch of filler and not an actual flower arrangement. To top it all off the message came damaged, bent, dirty, and crooked/sloppily glued on to a white flimsy piece of paper... such a poor excuse of a “card”. Absolutely unacceptable.

I placed an order with Bouqs on May 9th. I requested that the flowers be delivered to my mother on May 11th. I paid for overnight shipping to ensure the flowers were received by my mother at her job as a surprise. Needless to say the flowers NEVER made it and the tracking number still shows that a label was created and that is it. To make matters worse, I am now unable to cancel the order. Crappy customer service as you can only “email/chat” with this company which isn’t much help b/c it only pulls up articles from previous asked questions. I am severely disappointed and disgusted with this business. My sister’s and I all wanted to surprise my mother with a bouquet of flowers each. Because of Bouqs my flowers are the only ones she didn’t receive!

I love the amount of selection of different flowers. When my girlfriend received the flowers and was completely blown away by the uniqueness of the bouquet I choose. She was very happy with the gesture but was completely surprised by the quality and uniqueness of the flower selection. The delivery was on time and they even delivered it to her work, a hospital, so it made it even more special. Thank you Bouqs. I'll be making my next flower delivery with you.

I ordered flowers for my mom for Mother's Day. She's having a really hard time and I paid extra to have them delivered on a certain day. Not only were they not shipped, now the work will be closed all weekend and if there is an attempted delivery they'll die outside. My mom won't receive her flowers for Mother's Day and I paid extra for that. So horrible! Scam.

I wanted to send my mom flowers for Mother's Day, and after finding a discount through Lifehacker, I decided to give Bouqs.com a try. So I find some flowers on the Bouqs website, enter the promo code, and attempt to check out, but the price never adjusts so I abandon the order. Meanwhile some pop-up on the Bouqs site tells me to follow the link from its original source (or something to that effect), so this time I go back to Lifehacker and let the link within their text redirect me to Bouqs. This time a small selection of bouquets show up with the prices slashed, so I select one of the $20 deals and put it in my cart. The discounted price evaporates once it's in the cart but I go through the order process again thinking the price will adjust itself appropriately once I enter the promo code (IGMDAY50) at the end - no such luck. I abandon the order without confirming it again. I do this several more times to no avail.

I ordered a $78 “Bouqs” flower delivery for my aunt for Mother’s Day. They arrived and it was embarrassing. Nothing like what was represented. A measly nine flowers stuck in a gigantic vase which just made them look worse. I immediately wrote to the company and was told that they would “open” in a few days. I sent a picture. The flowers were all open. I wrote back and told them I wanted a refund. I was brushed off with a “contact me in five days. They look fine to me.” I am NOT going to ask my aunt to send me a picture in five days! Ridiculous! The Bouqs does not care about their customers and I will make sure everyone knows about this. Sad!

Received new bouquet today. It is beautiful. Thank you for making this right.

Your Company was highly recommended by one of my favorite radio personalities - Dana **. I was tired with the old flower delivery service and had “issues” with them. The recipient was not totally happy or impressed. My MOM absolutely LOVED the flowers I recently sent her and spoke highly of them! I’m convinced the flowers are everything and more - as advertised! New Company (to me). New Customer now too!!

It was my first time ordering from The Bouqs Co. I had seen their ads in my Facebook timeline for a while and finally an occasion arose for me to try them. The flowers were beautiful! They were delivered on time. Plus I'm supporting local farms! Thank you The Bouqs Co! I'm a satisfied new customer.

Thank you Bouqs for sending the freshest flowers to my recipients. The people I have gifted with your bouquets are always delighted with the beauty and fragrance of the flowers I’ve sent. The arrangements and color combinations are stunning and never disappoint. I’m a customer for life! Keep up with whatever it is you do to provide such a wonderful product again and again.

I had ordered flowers for my lady B Day, some were wilted and vase was missing. Bouqs went above and beyond with their customer service! Not only did they reimburse me for vase, credited me for the flowers in which I purchased more for mother's day, but unknown to me and my lady, they sent another 2 dozen roses with a vase. I can't say enough about the customer service. Thanks again Bouqs!

I ordered a few bouquets, and two were incredible. The third just wasn't in good shape, and the company immediately responded when I reached out, had amazing customer service, and took care of the problem within like 4 hours. Regardless of the problem on the third arrangement and then fantastic response, the quality of the first two by themselves is enough to bring me back; that they were so fast in taking care of my issue means they have a customer for life (who apparently writes online reviews about it).

Placed and paid for order on 5/1 for delivery on 5/8 (a significant birthday for my spouse). Received confirmation email from TheBouqs, then an email from TheBouqs saying item has shipped with a FedEx tracking number. Double checked FedEx and only a shipping label was created and nothing had shipped. Contacted TheBouqs who at first said order had shipped, then they admitted that only a label was created. I was then promised an email followup on 5/4 after the Supervisor "touched base" with FedEx & promised by same supervisor that she "would ensure delivery of item on 5/8".

This company had 3 chances to redeem itself and messed up each time. My husband sent me flowers for our anniversary and they arrived wilted with brown edges and died the next day. My husband called and they said they'd give him a credit that was not even the full amount of the first bouquet! My husband used the credit just to be over and done with it but ended up having to pay a little bit more for the flowers. Well, he got a note saying the bouquet wasn't going to make it in time so they offered to send ANOTHER bouquet to replace it. Yep, you guessed it--that bouquet didn't arrive either. The flowers were coming from Ecuador for some reason so no wonder there were some issues. Long story short, the whole thing has been a mess from the second the first bouquet was ordered. You're better served going with a local florist any old day.

I had a Groupon code to order flowers with The Bouqs Company. Attempted 6 times to order online without success. I called the company and the first girl I got I could not understand her (they use people from the Philippines, which is fine, except they must be able to be understood) and she hung up on me. The next day, since I was so frustrated attempted again to order flowers and this time there was a new page that had better prices for the Groupon code, but did not see that page day before.

I placed an order for three bouquets that were the deal of the day. Three days later I was told that there was a mistake on the price listed online and that they would give me one for free and I would be responsible for paying 50% of the “correct” price for my other two bouquets. Please take care of your customers when you make a mistake. Don’t make your problems become problems for your customers. It was very frustrating to have the manager sympathize with me but tell me he didn’t have any other options.

I wanted to send flowers to a friend of mine for her birthday who just lost her husband, to cheer her up. I ordered the flowers one week before her birthday, on April 24th. Bouqs sent them by FedEx 6 days ago and they have still not been delivered. When I contacted them to let them know the shipping service they used has not delivered the flowers, and at this point the flowers cannot possibly be alive anymore, and requested my money back. Rolando in customer service flat out refused to refund me my money and said there is nothing they can do but give me a small credit, not even what I paid for the flowers, for a future order. I will never order from these people again. They are in no way sympathetic, nor do they have any desire to remedy the situation. I am in the process of filing a dispute with my credit card company to have these charged reimbursed. I did not get what I paid for, and they refuse to reimburse me.

After reading a couple of reviews it appears there is a pattern. Yes, when flowers are delivered they are what was represented, but heaven forbid something goes wrong. I signed up for a bouquet each month. About 5 months ago. Three deliveries arrived and arrived on time. One was late and, since the flowers are not in water, they had wilted. I wasn't upset that time, however, this month (April), the flowers that were to be delivered on 4/20 have yet to be delivered (4/26/18). If they should ever arrive, for obvious reasons, they'll have to be thrown out.

There were multiple opportunities for Bouqs to change this experience for me. It was as though I was conversing with someone with their hands over their ears saying “Have a lovely day, let us know how else we can assist you and have a lovely day.” They did not assist in any way. They couldn’t care less. I ordered a bouquet with a promo code that doubled the size of the bouquet. When I got the confirmation email I realized that the delivery date was incorrect (might have been my mistake). I emailed customer service to change it. They told me I could not change it but I could cancel it by going to the website. I went to the website and was sucked into a vortex of no place to cancel - despite the website directions.

I ordered a bouquet for a friend's birthday and it showed up wilted and the blooms turning brown. Thankfully I sent them to myself first to hand deliver and I was able to get a new bouquet before anything tragic happened. But in reaching out to their customer service department they were super unhelpful in resolving the matter in any fashion. They sent me a canned response multiple times claiming that since they are farm fresh the blooms may be "floppy" at first and to just put them in water. I didn't pay $77 for "floppy" flowers to be delivered nor did I pay that for brown and just flat out wilted blooms either. I get it's farm fresh, but there is a basic level of quality that they cannot meet or even try to meet with their service. I highly discourage anyone from ever ordering from here, it's a dice roll and if they don't land in your favor it's not their problem apparently and they just take your money.

Flower arrangement - $46.75: I sent my sister flowers from Bouqs & she thanked me & sent pictures of the flowers. I was so embarrassed as they were very skimpy & looked nothing like the size in the picture that they showed on their website. I contacted Bouqs & they requested that I send the picture which I did. They then did contact me & said the flowers were fine & would open in about a week & asked that I send them another picture at that time. I wasn’t going to embarrass myself further by asking my sister to send another picture. The bottom line is that the flowers began to wilt & only 2 of the blooms opened. Bouqs closed the issue & refused to remedy the situation.

Why can’t everything be this easy! Perfect gift for my daughter for her birthday - a subscription to Bouqs! Ordering was straightforward and simple. We received emails every step of the way - from order placed to delivery. My daughter LOVED the beautiful flowers and can’t wait until next months delivery! The quality of the flowers was excellent - fresh and gorgeous! Thank you Bouqs!

The flowers that I have ordered have always been beautiful and everyone we've sent them to absolutely loves them!! I also love that you know where the flowers come from. I have nevered order any for myself... at least not yet... but we've been told by our recipients, that the flowers last and are beautiful longer than alot of other flower delivery companies... some for weeks! I would highly recommend Bouqs!!

I purchase these flowers for my daughter in law. Flowers are delivered timely and you are advised when they will be delivered via email. They are always beautiful and the price is very reasonable! I am advised when the order is in process, when it about to ship and when they are delivered. Great experience!

The flowers are gorgeous! The box arrived on my specified delivery date which is always a great start. The box was a pretty damaged with tears and indents so I was a little nervous opening the box. However the flowers were in perfect condition. They are GORGEOUS!! Have had them in the vase for about 4 days and still look brand new, have received tons of compliments on them. They look just like the picture I selected from as well. I was pleasantly surprised as I had somewhat low expectations as typically when you get flowers shipped they don't look that great. Would definitely recommend!

You absolutely will not be disappointed in Bouqs. These are by far the best flowers you will EVER have. You can't beat the prices for what you get. They come packaged so nice. I will never buy flowers from anyone else. The flowers bloom so nice. They have a very nice selection. Please give them a try.

The flowers were easy to order. I was emailed when they were being shipped out & a confirmation when they arrived. They were on time and they looked beautiful. In the past when I have ordered flowers online to be delivered they were poor quality and sometimes not even close to what I picked out online. These were exactly what I wanted! I will definitely be recommending Bouqs from here on out!

I have had great experiences with Bouqs. The flowers are gorgeous and fresh and last a long time. Lots of beautiful choices, including some flowers that are hard to find elsewhere. Prices are reasonable. They have been a big hit with my Mom! I highly recommend - I love them!

Every order has been met with amazing results. That may sound contrived, but it's not. I will only order flowers from Bouqs. The arrangements are unique, beautiful, priced right, and the customer service is outstanding. The attached pictures show just two of the arrangements I ordered, and the pictures did not do justice to the exquisite curated bouquets you've or together every time. Simple. Thank you.

I sent flowers to an aunt who was in the hospital in another city from Bouqs. The flowers were delivered on a Saturday and I was contacted by the company the following Wednesday indicating that the flowers arrived wilted and dead. How embarrassing! They offered to resend the flowers or give me a gift credit in the amount of the flowers. I think they should have done more than this for a very unhappy and embarrassed customer (i.e. a discount in the original price or a gift card for a future purchase). I will not use them again nor will I recommend them to others.

I love love Bouqs.com! I always get compliments when I send these to people. The flowers are always top notch and service is great. I've recommended this site to several of my friends as well and all have been very pleased with the flowers and service. I will continue to choose this site over all others.

I placed an order 48 hours in advance to send a bouquet for a funeral. I realized 36 hours in advance that I needed to ensure the bouquet arrived in time for the viewing/funeral. I called customer service and said I was willing to pay extra to get the flowers there for their purpose, the funeral. Despite the fact that FedEx was willing to deliver on time AND that FedEx had not yet even received the package, the Bouqs was "unable" to change my order -- or cancel it -- due to "the system." The cost would have been $15, said the (nice) customer service agent, but without an order (which I no longer had because it had already been "forwarded to the farm") they had no way to do it.

I immediately fell in love with the flower arrangements as soon as I got on The Bouqs' site. Since the second I placed my order to the time they arrived everything has been spot on. Mom loved her flowers and they came in perfect condition! I love supporting local florists and love that many of these arrangements comes from my homeland. What a nice touch. Thanks Bouqs!

The flowers were affordable, they were beautiful, smelled magnificent, and my partner loved them! Ordering the flowers was an easy process and they delivered right on time. I was skeptical at first about ordering flowers online, especially working for a major delivery company and seeing flowers get ruined in delivery. I would recommend Bouqs to anyone looking for beautiful, affordable flowers!

The Bouqs is my go-to florist, for good reason. Unique, colorful, beautiful fresh arrangements every single time. I have not gone back to using any other florist since I discovered The Bouqs and I certainly won't again. We send a beautiful arrangement to our realtor as a thank you after we closed on our home. They were even more beautiful than they looked online.

I highly recommend the Bouqs Co. The website was easy to navigate. They have a very large and amazing selecting of bouquets, which are affordable and delivery is better than other companies I have used. The flowers are breathtaking and definitely brighten their day. Thank you so very much.

The selection of flowers was a lovely color combination. The flowers arrived nicely wrapped and in perfect condition. They were a joy to watch open and lasted a number of days. I ordered them as a birthday gift and my aunt loved them! They arrived when there was still snow on the ground so were a bit of spring to look forward to!

My friend raved about how beautiful and fragrant the flowers were when my ordered arrangement arrived! I Will definitely use Bouqs again. The price seemed appropriate to the value and it arrived on time. I will recommend the service to my friends. Hope to see a greater selection be available soon.

I have been buying flowers from The Bouqs Company for years. Flowers are always vibrant, fresh, and on time. It is easy to order, good pricing, and very quick delivery. Flowers last a long time as well. Good for all occasions. I would not buy anywhere else again. Thank you.

I have used Bouqs several times and highly recommend them. Their flowers are typically beautiful and arrive on time. The last order arrived wilted and when I reached out to customer service they quickly and painlessly corrected the situation. They stand behind their flowers 100% which is why I will continue to use them.

I was very impressed with the quality of the flowers and service. The flowers I ordered arrived quickly and were very healthy. The flowers were just as pictured and I appreciate how they list the farmers and exactly where they come from. I also appreciated how responsive the customer service was. I asked a question via email and they responded in a 5-10 minute time span. I would definitely recommend Bouqs to anyone considering buying flowers.

Sent as a birthday present for my sister in law - stunning sunflowers and delivered on time. She loved them and I was so thrilled how easy it was to order - done & done. Thanks so much! My mother in law is next! Great price compared to florists in my area!

I received a bouquet and the flowers were beautiful. Eleven days later and they are still beautiful. I like Bouqs so much I sent a bouquet to a family member just this week. When they sent me a picture of what was delivered I was very happy. And Bouq’s prices are just right. So may other flower delivery companies are so pricey and their flowers aren’t as fresh or pretty. Thank you Bouqs!

Got a coupon from Birchbox, which I used for the order. I was very pleased with the beautiful selections available and felt that the prices were very reasonable. The bouquet was a birthday gift for my mother. It was delivered on time, healthy and she loved the colors and flowers used in it.

I have used Bouqs many times and no longer use any other service. My wife loves the beautiful flowers that really do last. We both like the beautiful "back stories" on all the growers and I like the reasonable prices. I always recommend Bouqs to my friends for any occasion. Register for free shipping & delivery.

Ordered 3 Dozen Utopia Roses from Farmer Jose in Ecuador‼️ I was very worried after reading negative reviews, but they were perfect‼️ Sent these to my daughter’s Grandmother after she came home from hospital. She had been critically ill and we wanted to make a splash to cheer her up & these did the trick‼️ She had 3 vases full of the Roses with the acacia filler‼️ Thank You Farmer JOSE‼️ The Photo taken 5 days after arrival in heated home with 1 Vase of Roses fully opened.

I was hesitant at first, because the price was a little high. I thought I wouldn’t get anything that I couldn’t get from any other florist. I was wrong. My mother was so surprised and pleased with the flowers. The arrangement was beautiful. The shipping was really quick. Almost a week later, the flowers still look amazing. She still have a few stems that haven’t bloomed. I wouldn’t hesitate to purchase again. They were the perfect gift.

I wanted to try a new place to buy flowers from online. I haven’t been happy with the quality of other online flower sites. I decided to buy roses for myself before I used Bouqs for gifts. I was truly blown away. The packaging is great. You can tell it was a well thought out process. After I arranged my flowers I proceeded to have a dinner party that night. A lot of my roses had already opened and everyone complimented them. They are truly stunning, not your average flower. Bouqs will now be my new go to place for flowers!!!!!

I have been so pleased every time I order from Bouqs. Ordering is a breeze and I love learning where the flowers come from!!! The information is so interesting and I love supporting these farmers who are really dedicated to their craft. When they arrive the flowers are so fresh and beautiful. Will use them again and again!

I found Bouqs and honestly was impressed by how all of their flowers looked. Prices for what you were getting very reasonable. Well after much contemplation I placed my order. Needless to say something went wrong. When I checked on my order to said it as going to be delivered Tuesday instead of Monday. Odd, I could have sworn I chose Monday because that was the only day my mother was going to be home.

The flowers were more than I, or my wife expected. A perfect bouquet. I was kept informed, via email, of the delivery status. This is reassuring when their timely arrival is imperative. I was also given a discount. I experienced very high quality and reliable service. I will use Bouqs exclusively from now on.

Introduced to this company by my son as he sent me a Valentine Day bouq. Lovely & lasted several weeks! I ordered “Just Because” as a treat to me & it is beautiful as well! Well packaged, arrived on time, sturdy packaging, varied white blossoms & bright greenery filler, & info on how to care for flowers to maximize vase life! Easy ordering process, fair prices & very good experience! Thank you for the loveliness!

I love the design or "aesthetic" of the flowers, website, packaging, etc. Also stellar customer service and interface! Easy to use and cute -- gets the job done. There's Groupons available so to make the cost cheaper as well. I enjoyed my experience with this company. I wish there were more flowers/better flower arrangements as the selection is limited compared to other flower websites.

Easy to order from the many beautiful choices. Delivery was on time and the flowers were gorgeous. Great value and top quality. The site is easy to navigate. The recipient of this order of roses was overjoyed! This is my second order and I will be a regular customer. I appreciate reliability.

My first experience with flowers from Bouqs was receiving and I remember thinking they were the most beautiful flowers I had ever been given!!! I now use this site exclusively to send flowers because I want my loved ones to have that same reaction when they receive flowers. I’ve even set up a subscription for my grandma to brighten her day regularly. All deliveries arrive as expected and I am notified in real time of the delivery. They have the freshest flowers with such a unique story behind them. The variety to choose from is fantastic. This is the only flower website anyone should ever use!!! Great product and customer service. Thank you!!!!!

The flowers were beautiful, I didn't have to buy a vase and I liked that I knew where they were grown. Price was affordable and they.were delivered on time. I will definitely order from Bouqs again. The webpage also had thoughtful sorting options, not just price or flower type. Thanks.

I cannot stress enough how much I love The Bouqs. I received a bouquet of fresh cut flowers and the quality of the flowers is far above any other flowers I've received, whether from another delivery service or my local florist. I was told that the price is unbeatable as well by the sender. These flowers smell wonderful and last longer than any others that I've received.

A friend posted a lovely bouquet from Bouqs and then I got a promo code. I sent my mom and mother-in-law flowers recently to say thank you for all the help they've provided as I became a new mom. Both raved about the quality and beauty of the blooms. I love that I can see details about the farmers, their locations and that the website is so easy to navigate.

It is a very convenient online flower bouquet service, that looks like the arrangements and the quality are very high to justify the prices you pay. Especially if you don’t live in the same city with the recipient, They can earn your trust! Seeing the local farmers/who grow the flowers has a nice appeal to it as well...

I use Bouqs for every special occasion. I value their high standard of quality, unparalleled customer service, and speedy shipping. I also like the variety of blooms available. The website is also easy to use and it stores the information of all of the people I send flowers to - a great time saver. Bouqs never disappoints!

I found this company through Groupon and I have to say I loved it. The delivery was on time and fresh as they stated, my wife loves them. It was in dedication for her birthday and I will continue to use the this company and support the flower farmers behind the scenes. Thank you!

After several terrible experiences with other companies I found Bouqs. I had experienced flowers not showing up, poorly handled customer service and overpriced arrangements that did not arrive as described. The flowers that I sent from Bouqs to my daughter and my daughter in-law were beautiful and just as described. The communication, delivery and everything was flawless. Bouqs please don’t change a thing!

I ordered flowers for my sister in law whose sister recent passed away and I wanted flowers that were extra special. The Bouqs bouquet was exceptional. I will definitely order from this company again. The website is so easy to use, I had to change my order and I was amazed at how quickly that was done for me. This company had great customer service.

I ordered flowers from Columbia for my in-laws, they were just because flowers and they were absolutely beautiful. They were just as pictured. I was relieved because you never know what quality you will get. They said the flowers smelled and looked fresh. And they were so happy with a nice surprise. I will be ordering from here again! :)

My first purchase experience was phenomenal. Flowers arrived a little earlier than expected. They look amazing. The price was very nice for flowers + delivery. The wife was extremely happy with them, and a week later the flowers still look amazing. Would definitely recommend to friends and will be using again. You guys nailed it.

I bought flowers on Valentine's Day. They came wilted. I contacted them and they said they would credit me with the total I spent and after 7 emails nothing!!! I DO NOT RECOMMEND Bouqs.com. They don't even have a contact number to call.

The flowers were gorgeous and looked just like the picture. They shipped from Ecuador so I was a little nervous but they came on time during a snowstorm! Made a perfect birthday gift for my mother in law. Note the picture includes a vase but that was not part of deliver. These came in a box.

So happy with my purchase! The flowers arrived on time and were gorgeous. The last several times I’ve order flowers it hasn’t been a great experience. Being overcharged, deliveries late by days, and even wilted broken flowers. This time they were perfect... looked just like the picture. Were even delivered the day I requested. It was for my Mom’s birthday and made her and my day.

The deal was great. The delivery was timely. The process was easy. My wife loved them. I had never heard of the company before I got the email that included the deal so I figured why not and I'm glad I did... Truly turned out to be a great decision with the bouquet plus vase.

I used Bouqs for the first time and sent 2 different arrangements to 2 different recipients on 2 different U.S. coasts. They both reported they were the most beautiful flowers - fresh and unique. I was very pleased with my purchase. Thanks for the opportunity to share this information. I will be using them whenever I have an opportunity to send flowers.

I recently sent flowers to a friend who just came out of the hospital. She said that the flowers were so fresh and the colors were beautiful. I am very pleased with all of the bouquets that I have received and sent through Bouqs and I would recommend this company to anyone.

You flowers are the prettiest! They last the longest! The price is the flattest... although creeping a bit higher to get what I use to get for $40 is now the mid price range. My friend who spent her life in flower business confirms all that I stated. She was blown away by the flowers I sent her.

My Mom absolutely loved the flowers she received for her birthday. I had searched through all of the typical florist websites and didn’t live the looks of anything. I remembered seeing an update on Shark Tank. Great selection and the price is right. Will definitely heads to TheBouqs.com first instead of wasting my time with ugly arrangements full of cheap flowers that wilt within a day.

I had a slight problem with an order I received and Bouqs took care of the problem to my satisfaction. Then I sent someone else the "Far Out" bouquet and the recipient absolutely loved them. She sent pictures and they looked gorgeous. Even better, she said they were very fragrant roses, which is a rarity in the world of cut rose retailers.

Easy to order... You definitely get what you pay for. Flowers come in buds so you can watch them bloom in one to 2 days and enjoy the flowers longer and because they have their own growers that ship direct to you... You get what you order not like FTD where you get whatever local flower shop in your area has to offer. I am never going to get flowers from anywhere but Bouqs in the future.

My daughter was so happy when she received her arrangement(s) as the tulips are not something they really grow in Arizona. There were so many tips that she had to split the arrangement up into three. They came on the day promised and look so very healthy and fresh. I definitely will be ordering from you again!!! Thank you so much for making my daughter happy???

I am very impressed with the quality and longevity of these beautiful flowers. I love watching the bouquet change each day and become even more glorious. These blooms are infusing life and a lovely fragrance to my home while I am recovering from surgery. I would recommend this company based on my very first order - the order was delivered on the day and time requested and the packaging and care directions were awesome. I will certainly be ordering from this company again.

The selections are thoughtfully arranged to make a colorful harmony that is unique to online! The website and Farm to Table information made it seem as if I shared a personal connection to the gardener and their craft, while the variety of flowers made it feel as though I had hand-picked them from my own garden to share with those I love!!!

Wow what an experience. My flowers traveled all the way to me from South America to Vegas. On day 5 and not the smell is fantastic from my roses. The bright orange color is so unique. First time ever receiving flowers from The Bouqs and I will only use them from now on. Worth the price for the quality and one of a kind service. Will never use ProFlowers again due to too many times the flowers coming dead. Thank you all from the bottom of my heart! I'm in love all over again!!!

I ordered flowers for my mother's 80th birthday. There is no indication on the website of potential delivery time. After checking my order on the day flowers were due to be delivered, FEDEX indicated that the flowers could be delivered as late as 8 P.M. that night! Totally unacceptable for flowers to arrive that late on a special day. After waiting on hold for quite a long time, the representative disconnected me. I called back and was offered a $10 gift card for a future order! NEVER WILL I USE THIS COMPANY AGAIN! There are far too many other flower delivery services from which to choose. The two long waits on hold and the general negative attitudes of the representatives regarding Bouqs position are not conducive to customer satisfaction. I will be sure to further express my dislike of this company's policies.

I received gorgeous gerbera that lasted about 2 weeks. They were delivered with impressive packaging and well done instructions. I sent the same flowers to my mom and when FedEx issues delayed delivery by 3 days, customer was apologetic and very proactive in refunding my money and presented a future credit.

I rate the Bouqs company very high, I have used them a few times and each time the flowers have been delivered on time, and very fresh, I like that! I have used other companies that the flowers arrive dead, so I will be using Bouqs again! Thank you so much Bouqs, you came thru again!

First off, I would like to say I grow flowers, love flowers and know what great flowers look like. This company has great marketing, but horrible flowers and they easily cheats consumers not telling them what is really expected. With my first Bouq order I received 2 cheap plastic wrapped, Peruvian Lilies. (You can buy these at Trader Joes for 10 dollars or your local grocery store). My order arrived with some wilted and broken flowers. The flowers do not come arranged so you must cut, and arrange them yourself (not a good idea, if you're gifting to someone). If you are like me, and love flowers you know a great arrangement has color, beautiful vibrant flowers and some foliage to make it pop! I am canceling my subscription because it is not worth it IMO. Do not buy for special occasions, please go to a florist for that to save such disappointment. I wouldn't recommend 1800 Flowers or Pro Flowers either. All bad experiences. Do not buy flowers online.

I read reviews and was skeptical at first, however, it was worth every cent of the $15 delivery charge. My roses are a week now and STILL opening!!! Not one is limp or dying!!! I am in complete shock at the quality!! Thank you for making my Valentine's day gift keep giving!!!

I ordered a bouquet for my wife to be delivered ~3 weeks in the future to her office. The bouquet arrived exactly when it was supposed to and the flowers came pre-bloom. This meant my wife had the opportunity to watch the flowers bloom, which hit peak bloom ~1 week after delivery. She has told me they are gorgeous and she has loved the opportunity.

My order was delivered earlier than expected in perfect condition and the flowers were fresh and beautiful. I have used other online flower delivery services, but I have to say I think that Bouqs is the best. I highly recommend their top shelf service - and their premium arrangements are worth the money!

After dealing with what has to be close to every other flower delivery site out there, I finally was amazed at this one. Not only were they as pictured they were bigger and better. I feel I finally found a flower delivery site I can trust and will continue using.

I work at the hospital and see flowers everyday. When I came home from work last night my flowers were the first thing I saw when I walked in the door. They had all opened up and I had to do a double take because of how big and beautiful they are. To be honest I normally don’t buy cut flowers because of how quickly they die, but these ones looked better on day three than they did on day one. I didn’t even know that was possible. I will definitely be buying again.

These were sent while we were far away from my mother-in-law while she was healing from surgery. The blooms were beautiful and while the smaller flowers were a slightly different color than shown in the picture on the website, they bent with the sunflowers perfectly! We were more than pleased- easy website to use, quick delivery, no issues! We will use this company again!

Wanted to send my boss flowers for her birthday but didn't want anything typical. I remembered Bouqs from ordering through them a few years back and decided to try them again. Their arrangements are exquisite, their flowers are top notch, and the actual product matches the photos - if not better. My boss was amazed and could not stop talking about them. Said they smelled like nothing she's ever smelled before. So thank you, Bouqs!

The flowers were fresh and lasted a week... everything was as promised. Some of the delivery dates available were blocked out but I was able to still have a lovely surprise waiting for someone. Well done! I will make Bouqs my next destination when ordering flowers. I then placed another order and the recipient sent me a picture and they were lovely!

I felt like taking a risk and ordering flowers online for Valentine's day because I'm too busy to get to florists when they're open. Plus I wanted something more exotic than a grocery store would offer. With this risk came huge reward. Stunning bouquet for $65; honestly couldn't believe how beautiful they were when my husband opened them. Thank you Bouqs.com ❤.

I love ordering from The Bouqs, the flowers are gorgeous and last much longer than usual floral deliveries. I appreciate that I never have to worry that what's delivered won't match what I ordered, which is always a concern when ordering flowers online - especially when ordering for someone else.

The flowers arrived in a timely manner and were very well packaged. They looked just like the ad picture. I was very satisfied with my order. I could not believe the flowers came all the way from Ecuador, they were so fresh. I will definitely order from Bouqs the next time I need flowers delivered.

I was delighted to have found Bouqs! They have the best selection of the flowers and also the best advice on which ones to order for a certain person and occasion. The customer support was great too, very thoughtful, patient and knowledgeable. Placing the order was a breeze, and I loved browsing the website and reading all about the flowers, the farmers, and the advice. Thank you Bouqs, I am yours forever!

The three things that impressed me the most about my first Bouqs experience was the ease of which it took to order some flowers, the variety of arrangements available, and quality of the flowers when they arrived. I have already referred Bouqs to others like me that can appreciate the ease of ordering flowers for a loved one and I will always use them for my future needs. Thank you Bouqs!!!

The other day I received my roses and they are just beautiful. The colors are so vibrant and the smell is amazing. Knowing that they came direct from where they were cut and packaged is good to know and the little work I need to do to help keep them fresh and continuing to bloom was not much. After several days that are still blooming and brightening my room. I will definitely be purchasing from The Bouqs Company again.

Roses delivered on time. Packed in a nice secure box. Inside box flowers even more secured with carbon material. Flowers looked very fresh and beautiful. Even after a week they look awesome. Blooms are big and very unique color. I am glad there is a company that we can trust for choosing roses. I am very happy. Thank you.

My roses came as a surprise. I took special care to prune them and get them settled. They bloomed beautifully. All of the women in my office kept asking to smell them. They’re very fragrant and make my office smell delightful. They were the envy of my office! LOL Job well done.

The flowers arrived on time and in pristine condition looking beautiful! Although many of the flowers hadn't bloomed upon arrival, within 1 day they were blooming only making them last longer! These brought a lasting smile to the recipient's face, money well spent! I will buy all of my flowers from Bouq's from now on, no doubt!!

My Roses arrived on time and I noticed they were not bloomed yet. But when I put them in some water and fed them, they opened up beautifully. I had many complement on my roses and would order them from them again. Every day for a week now I woke up to these stunning flowers on my table. Thank you Bouqs!

I was introduced to Bouqs because of a promotional event offering a free bouquet delivery. I chose the flowers which were offered. I was amazed when they were delivered. I had assumed they would be cut rate due to the flowers being offered free. Wow was I surprised!! The flowers were elegantly delivered and were absolutely beautiful. I sent them anonymously. I heard my friend say to someone else, "Wow, who would send these because these are very expensive flowers." I chuckled to myself. Thank you Bouqs for giving me this opportunity to pay it forward.

Exquisite quality and excellent delivery. I received my lilies eight days ago on Valentines Day and they are still going strong, like they have another three weeks of looking and smelling good! I have never been so pleased with a flower delivery company. What a find! I will definitely be a customer for a long time to come.

I just wanted to say thank you for the amazing flowers that I constantly receive from The Bouqs. They are well kept and so beautiful. Love ordering them for special milestones for important people in my lives. We have not been disappointed once unlike other flower services we have tried. Thanks for helping with that!

Although Bouqs did mess up my orders by sending me flowers when I already cancelled the subscriptions ahead of time, the flowers were a treat and really beautiful. It took more than three days to reverse the charge so that was a pain having them take my time, money, and hold it.

Excellent service. The flowers were right on time. She loved them! We like that fact that they come from the farm and are delivered so fresh. Ordered 3 days before Valentine's day and there was no delay or upcharge. Next time I order flowers I will definitely use Bouqs! Thank you.

Valentine Flowers - Ordered flowers for my wife, 2 dozen red roses and a mixed bouquet for my daughter. Roses were two different sizes and smaller flowers didn't open until the other roses were turning brown. Stems looked aged, not fresh as advertised by The Bouqs. The mixed bouquet for my daughter, most of the flowers have still not opened 7 days later. Neither bouquets look anything like the photos show on the website. Tried to contact The Bouqs for their advertised 100% Happiness. Could not jump through all of the hoops and gave up. Avoid these folks!

I sent 30 Bouqs arrangements to major donors from a nonprofit and most of them arrived, wilted, dead or full of mold. Terribly dissatisfied and disappointed with this company and the service (or lack of service) they provide.

Simply put... They offer some of the BEST flowers on the market! I have used them numerous times and have NEVER had any issues and the flowers. Did I say they last for weeks! I along with most of you have used the other companies but have always had some issue with them. Look no further! Satisfied returning customer for life!!

I may have been nervous in the beginning because there was no photo I could see, so I took the chance. When my recipients received the flowers, however, they were in awe, and I knew I have no regrets entrusting the choice of flowers in the hands of the professionals.

Bouqs is such a wonderful website! It's easy to use and the flowers are gorgeous! I received my roses within a few days after submitting the order online. They arrived well packaged. They are absolutely beautiful & smell wonderful! I'll definitely order more flowers from them & forward their information to family & friends. Thanks, Bouqs!

I heard about Bouqs and decided to order flowers for myself to check out the experience of ordering online and the farm fresh flowers. I ordered Little Miss Sunshine flowers and they arrived on time! The presentation of the flowers were very beautiful and I had ordered them without a vase. Very easy to arrange them myself. The flowers were so fresh and lasted a long time! Customer service is incredible with followup emails and care instructions! I am in love with this company and will always order from them! Thank you for being so wonderful!

I ordered from The Bouqs on 2/10 and wanted to check the order in 2/11. The person I talked to was foreign and did not understand what I was asking and was on the phone for at least 30 min. I asked to talk to a manager and he stated there were none avail at that time. He put me on hold to supposedly check my order and the best I could get out of him it was supposed to be check in 48 hours. I was ordering these for Valentine’s Day and when I was placing the order it told me my mother would get them on the 13 but when I got confirmation it said the 20th and that is why I check.

I ordered a flower arrangement for my wife on Valentine's day. Instead what we got were a bunch of flowers wrapped in paper which this company then expected my wife to open, cut and arrange herself. What we got was a flower arranging kit, which would have been fine except that that's not what they were selling on the website. The photo I purchased from was of a beautiful arrangement. In addition the flowers that came were wilted and not yet bloomed.

I have ordered from the Bouqs a few times, and they have always delivered great quality, beautiful flowers! They also offer a huge selection of arrangements, with options to increase the amount of flowers and/or add a vase. The Bouqs also has good prices too, which makes their arrangements a good value.

Roses were exactly as pictured on website, they were delivered on time and exactly as ordered. Will definitely be a repeat customer. Thanks to Bouqs for their commitment to sustainability! What is cooler than getting roses grown on a volcano in Equador delivered right to your door! LOVE, LOVE, LOVE BOUQS and their innovative thinking.

The website is so user friendly with a wide variety to fit any occasion. The flowers were beautiful! I ordered the roses with long stems, I am obsessed. The delivery was on time and the box was perfect and pretty! I would highly recommend the company to all family and friends.

These flowers are so beautiful. They were packaged wonderfully. They were delivered to my job and they kept well in the box until I got home to properly take care of them! Once I got them home I put them in a vase and after two days they are full!

I ordered flowers for my daughter's birthday. The flowers arrived when expected and in good condition. The flowers were unopened, but within 24 hrs of getting them in the vase they started opening and the colors are wonderful and vibrant. We are very pleased with this experience and will be using this company again!

The flowers were gorgeous and my mom loved them. She said they were the prettiest flowers she’s ever received and they get prettier day by day. She’s so happy so that makes me happy. So glad I ordered from here! :) Flowers were delivered on time. I would definitely recommend purchasing from here. I will certainly order flowers from Bouqs in the near future.

I ordered flowers for my husband in the military, they arrived on time as expected. The packaging was extremely modern and well thought out. They came budded, which I loved because it really extends the life of the flowers. I also loved the follow up emails about the flowers and how to care for them. I didn’t pay very much and came out extremely happy.