The Bouqs Company Reviews

My boyfriend sent me flowers for Valentine’s Day from this company. I am so disappointed with what I received. “Farm fresh” is inaccurate, I received a box of 2 dozen roses that were losing petals and they looked like they were 2 weeks old. The man who delivered the roses also threw the box in my front porch. I am so upset. I have no idea how much my boyfriend spent on these roses but I would have been fine with the $15 dozen roses from Jewels. So disappointed.

My husband order flowers for me for the first time ever. They got deliver to my job, when I opened the box and read the card, the message wasn’t for me. They probably mixed up my card with other order. My whole excitement went away. The flowers look dried and smashed.

Never again will I but here!!! Crappy flowers!!! Ugly and wilted! They look nothing like in the photos, and they cannot refund any money for all these inconveniences. It's embarrassing to receive these flowers! I regret this purchase so much!

I recently purchased flowers from Bouqs for my wife to be delivered on Valentines Day. Having ordered from Bouqs in the past, I expected a great experience. Arriving home from work however, upon arriving home my flowers where nowhere to be found. I contacted customer service stating I had not received a tracking number, and asking for the status of my package, and was told that they were sorry but my order was simply "not processed". I asked what that meant, since I had received confirmation of my order and that my credit card was charged. They just didn't fill my order. It was cancelled due to system error. If I didn't call and ask, I would have never known, but I was more than welcome to place a whole new order at full price and get the flowers a week later. That is terrible customer service!

This was the worst experience of my life. My husband ordered the deluxe size of Romantique ($84), apparently thinking that paying more money, "deluxe" would secure the quality of the flowers, but (1) the leaves are folded, squashed, & flowers are not fresh at all. They are wilted, soggy, sad, and (2) water is leaking from these cheap-looking plastic vases. My husband chose this particular company, thinking that it would be better than the local one that he used to use. And he purposely sent the flowers to the office so that my co-workers can also see the beautiful flowers I get. But this time, it was an absolute embarrassment.

So I bought flowers. The process was painless and easy enough. However, on the day that the flowers were meant to be delivered I realized I made a grave mistake. I mistyped the address and the flowers weren't delivered! I called FedEx and asked for an address change with the full realization that it will not happen the same day, but hopefully in the next 2-3 days. I was told that I would have to contact Bouqs directly, which I then attempted to do.

Excited to have received a thoughtful gift at my doorstep, I opened the box to find a dozen roses that were rotting, torn, and looked like they had been dragged behind the delivery truck. I send photos to the site’s email, received a canned response stating a promotional code was included (it wasn’t) so new flowers could be sent. Requested the sender recover their money back and received no response. This feels like a scam and I’m disappointed for the person who ordered and sent this thoughtful gift as he was taken advantage of. Do NOT order from this company!

I received bright pink roses for a bouquet that is described on their website as shades of purple. Customer service gave me the run around and would only give me 50% off a future purchase. I won’t be using this company again. I also was told that a supervisor would call me and never did.

My original order which was a birthday gift sent by my kids and was received in terrible condition. The flowers were either frozen, wilted, or dead. I was very disappointed and chatted with customer service for about or over an hour trying to resolve this situation and my dissatisfaction with the flowers I received. I sent pictures and it was agreed that the flowers I received were not in top condition. A NEW replacement order was generated **. The flowers that arrived were beautiful! They lasted about 2 weeks!! I am very happy with the service I received. However, I was disappointed that there was no phone number to call. I would much more have preferred talking to a real person. The whole chat thing was really annoying.

My Valentines Day bouquet was not delivered to my Valentine. I wanted to surprise her this Valentine's Day with a bouquet of Roses delivered to her at work but she never received them. Not sure what happened to them but Crissa ** was there to help. I received a email saying they has been delivered so I asked my Valentine if she liked the flowers I sent her and she had no idea what I was talking about. I was very upset and felt this being a waste of time and money. I thought they would be delivered by the company not FedEx. So I immediately went to chat to explain my situation. Crissa ** was very patient and understanding with me. She was able to do a reorder so I felt my money or time wasn't wasted.

Imagine being told at 5PM on Valentine's Day that your significant other has not received their flowers, and that the delivery is delayed for the next business day. Today is Friday. Monday is a Holiday. Epic failure on Bouqs' delivery. Now that I realize that these flowers are shipped in a box through FedEx, I see my error. I would never have ordered if I knew my wife's valentines day roses that cost about $100, would never be delivered. What a disappointment. I feel like a shitbag husband. I now have to run out after work and find some crappy supermarket bouquet since that's probably all that is left out there. Please look into Bouqs and their practices before ordering.

I ordered flowers for my wife for Valentine’s Day, and got notified like around 12pm on Valentine’s Day that her flowers weren’t going to be delivered. I’ve never ordered flowers online, and I think I never will. Very disappointed to have spent all my money and now have to wait 3-5 days to see that money back.

I place my first order with Bouqs and I'm really disappointed. The flowers are beautiful, I paid extra for a vase which came broken in a box. As result when I took the flowers out I got bits of broken glass all over my living room and glass shards in the flowers themselves. Not only that but I didn't even have a vase for my flowers. I spoke with customer service and they refund me the class of the vase which I was appreciative of. I'm just disappointed overall.

Just received the Valentine flowers. They are beautiful. My wife was very happy. Good experience. I had thought I checked to be delivered on the 13th and had difficulty tracking the order but was able to chat with customer service and everything turned out ok.

It's a shame the funny sham you guys have going on between the frozen thawed out flowers and all these nice images of flowers in vases and you ship them out all separate without telling the customer it's like furniture, you have to put it together yourself. Smh. I ordered a larger amount because the picture made it seem so nice and instead the flowers came separate.

I ordered flowers from Bouqs 3 days prior and paid extra money for them to be delivered on Valentine's Day. Day of I come to see that the expected delivery is for Feb. 15th. Completely unacceptable after I paid extra for the delivery. The reason I give 2 stars is because the customer service was very nice and gave me a full refund. Unfortunately, the day is still not good as flowers are a big part of it.

Unfortunately my wife received the wrong color roses. Upon chatting with the representative she was able to provide a solution that I was happy with. Due to her customer service I may choose to re-order again with you all. However I hope the order will be accurate.

Ordered flowers for Valentine's Day well in advance to be delivered to girlfriend at work and were not delivered before the end of the work day. Since you can't re-route anything or make any changes to an order, I had to ruin the surprise for my girlfriend and ask her to wait at work after her day had ended. When I tried to reach out to chat with Bouqs, I sat in queue for 30 minutes, which is exactly what I wanted to do as I'm trying to wrap up my work day. When I finally chatted with someone, they said that it could be delivered as late as 8pm. They also tried saying I selected home address and that's why. However, I looked at the order and it very clearly had work as the address type selected.

I ordered roses for my girlfriend for Valentine's day and it came in horrible conditions. The roses has mold on them and petals are brown, even in the center of the roses. It's unacceptable and very upsetting.

Very pleased with service I received. Good job. Listened to my situation and thoroughly vetted the right questions and information. Provided pictures to help customer service agent an accurate image of my issue. Respectful conversation between myself and agent was apparent. Thank you.

We had an issue with the first flowers that were sent. They looked old. Customer service was great and very understanding. They are sending out another set for us as soon as they can. Crossing fingers these ones are better!

Almicah ** persisted and tried so hard to get the outcome that I wanted and came through in the end! I was glad for her help! She was amazing and a true miracle worker. Thank you so much for all of your help!

I just had a terrible experience with Bouqs.com and FedEx. I placed my order to be delivered the day before Valentine's at the school she works at. After my order was placed I saw that they would use FedEx. I didn't like that it was FedEx, but saw that they would deliver by 3PM so didn't worry. Long story short, it was not delivered by 3PM, my wife had left the school. I had to leave work early and wait at her school to pick it up. In the meantime I'm trying to talk to FedEx and Bouqs to get this resolved > zero support from either company. So I finally get the flowers and it was not worth it. Roses were withered and was sent with a grey vase and not white like I ordered and it was aluminum, while in the picture it looks glass (do not let the picture fool you). Cheap product.

I spoke with Cyrus and he was the best help in everything I needed. I called about wilted flower and he was kind enough to give me credit, what more can I ask for. Thank you once again for helping my situation.

Unfortunately, an order for Valentine's Day flowers needed to get rerouted from the original delivery address to a new delivery address, a day before Valentine's Day. While initial information regarding how to best achieve this address change with FedEx resulted in a dead-end, ongoing connections with the online support team eventually led me to their phone support. After being put on hold for quite a while and perhaps disconnected (accidentally?), I was able to connect with a separate FedEx customer support member for ongoing assistance. The Bouqs Co. representative called back, very considerately, and the merged customer support call was able to provide the necessarily approval needed for my delivery address to be changed. With an ongoing openness to explore options to help, the Valentine's Day delivery will be successful - and that makes me a very happy person. Thank you!

I ordered flowers for my fiancee and even though my order included a vase, the flowers were delivered without one. Within minutes from reporting this I had a refund in process and credit added for a later delivery. And the flowers are beautiful! Thank you!

When the bouquet arrived, it was with a number of broken stems. A customer support was very understanding, but could only offer a 20% off code for another order, despite the fact that I was sent a 30% off code for another order just by visiting the Bouqs website alone. I was hopeful for a good experience but I do not think I'll be risking it again.

Crissa ** was very eager and willing to help me out! She helped an errant re-order from a package that was not dropped off in the correct place. I was disconnected from a previous chat, and she was able to pick up without much delay.

Although I was frustrated that my flowers said they were delivered but were nowhere to be found, Ellen provided me with a lot of help and issued me a refund. I appreciate it her kindness and patience with me in resolving the issue!

A purchased Groupon voucher redemption code did not work during the valid time period, and there were no instructions how to redeem the purchase amount after the expiration date. Frederick issued a credit for the amount to use on a future purchase.

Almicah ** was very helpful through the whole processes. She responded very quickly in our chat and in a way that was easy to understand. She quickly helped canceled my order so I am able to adjust my order accordingly.

I was quite excited to receive these as a surprise gift, and loved the packaging and farm-fresh aspect of a brand I hadn't heard of before. But unfortunately, the lilies I unboxed were quite mangled, with buds, leaves, and petals broken, browned, and fallen off. It took me a bit to figure out how to contact customer service, but I ended up using the chat feature on the website. After talking to a friendly worker and sending pictures of the mangled bouquet, I was able to pick out a new bouquet to have shipped to me tomorrow! I am hoping that this is a one-time fluke. Customer service was lovely, which boosts my rating. However, it was quite awkward to tell the sender that I had to request a replacement bouquet and I was not able to request the same lilies (which are my favorite). I am withholding my final judgement until the replacement bouquet arrives tomorrow!

My order #** has arrived, but the bouquet is a total mess - flowers withered, broken or sun-burned. Talking with the chat, and sharing the pictures, it was said I should wait for 3 days for them to get back to live. I could not believe, as I wanted to give my wife the bouquet right away as a Valentine's Day gift. Really bad customer service.

Customer support from Ellen B. was above and beyond. My case was handled calmly, respectfully, and timely. I received the discount refund I was looking for within 5 minutes. The individual I was speaking with was incredibly kind and patient with my inbound request. She turned my frown upside down!

I sent a beautiful bouquet to my daughter who was just starting a new job. She loved it! It was my first time using Bouqs. In fact, I'd never heard of them before! I will definitely use again. So many pretty choices!

I SO badly want to like this company. The concept of this global company that's growing flowers locally and consciously is beautiful. My sister originally found the company, since she lives in LA. We ordered flowers for our friends who got engaged this past year to celebrate their engagements. We grew up together and we're bridesmaids in at least one of the weddings. We ordered the best arrangements with vases. Both times, the addresses were entered with small errors and the process of updating this was stressful. It was easier for us to send flowers to our friend in Germany!

Nurfaiza ** and Andrew ** were great! They were able to help me figure out my subscription and choose a more appropriate bouquet for the event and recipient with little hassle. I would only recommend to the company itself to allow people to select different bouquets on the initial order for the subscription. Not all cultures enjoy white flowers in the same capacity.

I just recently had the pleasure of dealing with Andrew in customer service. He was very professional and extremely helpful. I have bought flowers from Bouqs before and have been very satisfied in their service. I would highly recommend them. Frank

Order went good till the address was wrong, took forever to figure out how to change it. You have to find the chat link. The chat line was very helpful and very quick to get it all straightened out. Thanks again.

Shipping address change - Mark M did a great job and helped me out in very little time. 10/10. Even when my internet was slow he never left the chat. I was also did not have to wait to chat with someone and there was more than one way to reach a customer service rep.

Nurfaiza was amazing, This is my first year ordering w/ your company and your customer support is amazing to resolve my issue quickly! Thank you l! Ps. I hope your company will fulfill my order and deliver on the 14th. I hope for you to be my new online florist!! I’ve order from 800-ProFlower and they have failed me in the last 4 years on every V-day event, my order would be delivered a day after and never on the day! Thank you again in advance!

I received a flyer with my Green Chef delivery yesterday as they usually include a few offers. It was "Free Flowers" from Bouqs. "Enjoy sustainably grown blooms on us" with a code. Delivery fee is not included. However all that code does is take off $40! When you go specifically to the page they list, all the flowers there are already $40 off. When I contacted them through chat, I must have been the first to complain as it took the customer service person 10 to 15 min to come back with the answer. "We are sorry but this is not valid and the proper dept is looking into this. Thank you for bringing it to our attention". Nothing offered in return. I told her this was false advertising and very disappointing and I would write reviews.

Tldr; never got the flowers, horrible customer service.

My order arrived on a weekend by mistake to a closed business. I contacted Bouqs and they gave me a full refund. I’m amazed and grateful that they took responsibility. All of my other orders have been beautiful and well received.

I am using your service for the first time. I was told that I would get a discount for registering my email. After placing my order I added the code in the appropriate box. The promised discount did not go through.

I tried to get a replacement for the flowers that should have been delivered today. I conducted three chat sessions, the first one disconnect, the second one Elmer A just asked me to reorder and promptly disconnected. So I tried a third time, already frustrated with the terrible customer service, and Nurfaiza M. pulled it off. She not only replaced my order, found me something similar, she had it delivered on the day I asked. She was wonderful and made up for the second (Elmer) terrible experience. Thumbs up for helping me and turning the situation around. 5 stars to her.

When ordering for Valentine's Day, all dates were accurate in the details section. Once confirmed, the order listed Aug 14th. By the time I was able to jump on and speak with customer service, it was too late to order what I wanted, and I was subject to higher prices. The only plus was the service rep, Carissa **. She was very polite and took the time to help me find a replacement.

The Flowers always show up looking like the photographs, which was rare when using other floral delivery services. I especially like using local farms. The deliveries are always made as promised. The variety of selections gives me an opportunity to hit exactly the right mood. The arrangements and mix of flowers are creative and beautiful.

From ordering to delivery this company is stellar. The flowers are gorgeous, delivered on time and let me know they were delivered. Prices are reasonable. What’s not to like about Bouqs?? Will definitely use them again and recommend them to others.

The online chat customer service rep was so good. The lady helping me was super responsive and solved my issue so quickly. The queue was also super short and they solved the issue in a matter of minutes. I highly recommend Bouqs.

Experience was great. Sorting out my order and issues for a discount code that was not working properly with the website. Was helped by two different agents and the second did not miss a beat from where the first left off. That is all I have to say.

The rep I chatted with was knowledgeable in the issue I had. She sprung into action, fixed and let me know everything that she was doing. She waited with me and made sure that all the confirmation come thru. GOOD JOB.

Chrissa, customer service representative, was able to assist in applying a discount to an order I placed earlier today - I had a discount code through Tmobile, I evidently mistakenly used two codes so the discount did not go through. Chrissa was able to look up my order, find out what the problem was, and correctly apply the discount. And all through a chat app! Many thanks! Kathleen

My husband and I have used this service twice now. On both occasions the flowers delivered were beautiful and stayed looking lovely for over a week. We also ordered at the last minute on both times; but were able to get the flowers delivered in a timely manner for an unbeatable price. I highly recommend the Bouqs Company.

I’m putting a bad review on this company because before I made a purchase I bought a voucher off of Groupon. When I bought that voucher yesterday it act like it didn’t want to except my voucher and I just bought it. So I said you know what I’m gonna wait until tomorrow once they open to see if I can do my order on the phone. So the guy I spoke with insist on me ordering it online and he sent me a website for me to do it through for my voucher. So I’m thinking that this voucher was going to work through the email that the guy sent me from the company. The minute I logged into the email for the voucher it said "Your voucher is already appearing," but I didn’t see it because it kept saying $57 that I had to pay. So my voucher was saying that it worked but it didn’t so when I checked out and everything was complete I just paid 57 extra dollars out of my pocket not including my Groupon I paid for.

I requested to edit my order for Valentine’s Day because I decided last minute to add a vase to my order. I was told by the representative that my order had to be canceled then repurchased which I said no problem. My original order for my flowers came to me $51. Tell me why the order with the additional vase is showing $78?!?!? Now I have to get in touch with another representative to understand why I got charged an extra $27 for a vase. The representative clearly didn’t apply the offers I had on my original order. I specifically asked to make sure the updated order was the same price but only an additional charge for the vase. This is my first time ordering with this company and I was so excited to order this for my girlfriend but I’m very disappointed in this customer service

I love the service as my girlfriend lives in another state. The only problem is they deliver the flowers to the wrong place at times and never gets it right all the time. I know this isn't Bouqs fault but it represents them.

I'm always pleased with the monthly selection! The flowers are always fresh and last as long as I would expect them to. They always brighten my day! Last month's delivery was stargazer lilies. They all opened beautifully and lasted 2 full weeks!

I used the site in the past and I was very happy with the flowers, always fresh and beautiful. I tried to log on or to open an account and was impossible. Having an account was the only way to get a small discount by using one of the available coupons. Finally, I ordered a full price flower arrangement. They never sent me a confirmation of my order and the customer service rep could not do anything to help. Next time I'll use the neighborhood's florist.

I have been a customer of Bouqs for several years after learning about the fabulous service and selection from a friend. I am always thrilled to hear how much my mom loves the flowers I send her and that they last for a good 7-10 days. The promotions are always a perk and I will continue to use Bouqs for flowers in the future.

Flowers delivered on time and initially looked healthy and strong. Followed directions for cutting stems and placed in water. Roses droopy in 24 hrs and dead by the following day. Arrived on Thursday morning, dead by Saturday morning, very disappointed.

I ordered a recurring delivery for my sister, (every two weeks and I requested specifically to be notified when she was delivered, which never happened.) I also tried to switch frequencies and had a lot of difficulty. I have also had a lot of difficulty accessing my account online. Three reasons I chose to go with another company, sadly. You have stunningly gorgeous flowers, so it is sad to switch.

I subscribed to the smaller bouquet and thought that when it said 10-15 stems it was not counting filler flowers. I have canceled my subscription. I can get a huge bouquet of flowers at Trader Joe’s or Whole Foods for half the price. 6 Roses and some filler flowers for 30+, I’ll pass. Thanks again.

I have been a customer for the last 3 years and I Love sending these flowers to my friends and family. They are always blown away by the beauty of the flowers and how great the quality is as they last sometimes weeks on end! The price point is perfect for the value of the flowers.

After looking long and hard for something new and unique in a florist, I found it in Bouqs. Your selections and designs are very beautiful. I sent my daughter 2 dozen lillies and love that they arrived fresh and unopened. I know you’re located in California, but can you do business on the East Coast, too? I definitely will be giving you more business in the future and refer you to others. Thank you.

Easy online ordering. Flowers are delivered on time and as promised and are always beautiful! I highly recommend The Bouqs Company! I have also given them as gifts and the recipients are always happy with the quality of the product. Can't go wrong.

Although more expensive, compared to some, the unique flowers offered are well worth it. Every order I have placed the recipients are amazed the flowers last nearly 2 weeks. I enjoy the different varieties for holidays, occasions and seasons makes the bouquets very special.

Beautiful, fresh and always packaged well. Delivered with great care! When I send them as a gift I always hear how “special” they felt by the way the flowers are packaged and presented. I enjoy supporting “a farmer” particularly a local one. High ratings!

I ordered flowers for someone and she raved about how beautiful they were and how long they lasted. I sent another bouquet to a different person and they said how beautiful they were. My friend told me about this company and I will continue to use them.

The response from customer service was not what I was looking for... Customers want to make their own selections for flowers. Why the restrictions? I am happy to subscribe, but only if I am allowed to choose from all flowers on the website. Please make this change! Your customers will thank you!!

The flowers from Bouqs are always a cut above the rest. The quality and variety of arrangements and the length of time the flowers last consistently exceed my expectations. The ability to schedule flowers for my wife, mother, grandmother, and mother in law ensure I never forget their birthday or special occasions. It’s like setting up auto-pay for flowers! I’ve been using Bouqs for years and will continue to do so.

I have ordered flowers from the Bouqs for several significant events, most recently the memorial service for my father-in-law. The arrangement arrived timely, was well packaged, and the selection of flowers were just as pictured. I have never had a bad experience (can't say that for other floral providers). I can and do recommend the Bouqs for every occasion!

I love my subscription and the quality of the products and delivery is easy. The cost is doable and the website easy to use. My only beef is that they send a lot of marketing emails and often the offers are not clear who is eligible.

Although the website can be a bit tedious to navigate the product, I've been told (I'm always sending and not receiving) the flowers are wonderful. The subscription makes the prices reasonable. I appreciate Bouqs' philosophies. I would appreciate more notifications regarding my subscription's status.

Delivered on time. Blooms were beautiful. I've used Bouqs many times and as always very satisfied with each delivery. The blooms that I ordered lasted a very long time and my friend was super excited. I will order once again.

Bouqs has been a long-distance family favorite. A literal breath of fresh air following bad experiences with competitors. Glad we tried them out, and very happy the quality hasn't declined over time. On time. Very fresh. Matches the pictures. Happy family on the receiving end makes for happy family senders. THANK YOU.

The freesia we chose as a thank you arrived on the date expected and were handed to my daughter, not left to wilt (or freeze) on the porch. The buds opened in a few days and were fragrant. Lovely! This was a good surprise that she could continue to enjoy for several days.

The pictures that I received from the recipient were beautiful. They were delighted so I was as well. I will absolutely use this service again. The size oof the bouquet was impressive and the combination of flowers was artistic and original.

I would recommend Bouqs to everyone. I bought a nice arrangement for my mother in law and she absolutely loved it. The other thing that was nice is I could track the delivery. It was a fun to see where the flowers came from and how they got to their destination. It was a great experience.

I am always happy with any flowers I order from Bouqs. When I send them to someone I always know they will be loved. They are fresh and last longer than any other flowers. It is nice to know I am sending quality flowers to friends.

Christmas themed bouquet arrived on time, fresh, and beautiful. The mix of roses, Peruvian lilies, and filler maintained their beauty and freshness for at least 10 days. My mother was very pleased with the order. Ordering process was quite easy.

I have had a monthly subscription for flowers to be sent to my mom over the last 2-3 years. The flowers always arrive on time, carefully packed, fresh and beautiful. There is a wonderful selection to choose from! My mom looks forward each month for her new bouquet.

These are High-quality flowers that are delivered when scheduled. The blooms consistently last more than a week. The monthly process is simple and I have the ability to cancel at any time. The bouquets are different each month and brighten up the room.

We love Bouqs. Whether it's the monthly flowers we receive, or the special occasion flowers we order, the flowers and bouquets are always beautiful. I recently ordered Tulips, and they were beautiful. I wouldn't order flowers from anywhere else, Bouqs is our florist!

I wanted to send flowers to my mother for her birthday, but wasn't sure about shipping to the east coast. I looked at several different companies and Bouqs stood out with the most convenient delivery times, and best selection of bouquets. I was super picky and wanted something unique and beautiful and Bouqs surpassed my expectations! Flowers were gorgeous and my mom was so happy. Delivery was seamless. I will definitely be using Bouqs again and would recommend them to anyone who wants an enormous selection and simple shipping process!

The abundant choices, good prices, perfect delivery and excellent products. Nothing at all to complain about. I always recommend Bouqs to friends. Flowers are long-lived and respond well to the care instructions. The arrangements are constantly complimented upon by people.

My stepmom was delighted with the wreath. (score!) It lasted a long while and is continuing to dry happily. Family harmony was achieved with a quick order, fast delivery, and great quality. I was surprised, and pleased, with the quality, size, fragrance and value.

For my bff’s friend's 75th birthday you sent the most gorgeous roses. She said they had the sweetest scent. She was thrilled. They lasted over a week and brought a big smile to her face. You always send the BEST. Thank you, A

I sent a Christmas wreath to a friend who needed some cheering up and she loved it. She said the wreath was beautiful and fragrant. I would not hesitate to order from you again. Thanks for helping me put a smile on my friend's face.

The only thing I would improve is the plastic tie you use to secure the flowers. I know why you do it, but it is so difficult to remove. I am frequently unable to do it myself. Even if where just a fraction looser, it would help.

The receiver was extremely happy with flowers we sent, the quality and presentation first class. Best first time experience with a online flower provider, keep it up. We will most definitely use The Bouqs Co. again for friends, family and business associates.

I ordered the orange package of tulips for my daughter in law for her Thanksgiving table since she is a huge fan of tulips. Orange was the color I selected and they received pink and 1/2 of them were rotted or broken. I contacted the company and they gladly sent replacement but again it was PINK. Just tell me you don't have orange and I would have chosen something else.

I always love the flowers I receive from The Bouqs Co. This last bouquet didn’t last as long as others have in the past (8 days as compared to 12-24 days), but this was the first time I had a bouquet made of a single flower type. Will happy order from Bouqs again.

I have ordered from Bouqs a few times. The prices are reasonable for a delivery service. I will not lie - the flowers have not been the freshest and they do not look like the photos online. I emailed them once because one bouquet of flowers I ordered were sent to a friend and they were sadly all dead - they replaced it but it took some time to get to my friend.

The Bouqs Co. has a beautiful assortment of flowers. I love how they value sustainability and tell you the source of their arrangements. I got the Sprinkles bouquet for my grandmother's birthday and she loved them! They arrived right on time with no hassle. Thank you Bouqs!

I had ordered a bouquet for my friends engagement, it never arrived because it was windy & the FedEx delivery guy didn’t want to just leave it in the front door, so I called & they made sure it gets delivered the next day. And they also gave me a coupon for the inconvenience. I’d say that’s pretty great & responsive customer service.

The bouquet delivered to my aunt was very lovely! It made her smile which was intent and the flowers she said were very fragrant! What a wonderful Thanksgiving gift it was! Thank you Bouqs! Sincerely, Nansi

I have been a member of the Bouqs Company flower of the month for over a year now. Gave it to my 92 year old mother for her birthday and every month she gets a new arrangement which brightens her day and week. I have been very happy with the customer service and the communications as to when to expect the arrangement, what the arrangement is and then notifications when the arrangement has been delivered. Excellent Customer Service and the value is outstanding!

Extremely bad service. They deliver to different house and end of the day my neighbor hand me over old spoil flowers and it rounded my husband birthday, we didn’t go out for dinner because we were waiting all day long. It supposed to be a surprise present for his birthday but most worst birthday gift.

First order arrived half dead. I feel like this was probably due to the carrier not Bouqs. I called to report this and was informed someone would get back to me which they did. I sent pictures of the arrangement. I was contacted again and was able to choose a replacement arrangement. It did not arrive until after Christmas but that was fine. This arrangement was perfect and gorgeous. The person that handled all of this was professional and apologetic. Due to this experience I will always order my flowers from Bouqs. They are the best.

The Bouqs Company is great way to revied fresh flowers bi-monthly. I was able to use a Groupon for the subscription and it was well worth the money. The flowers are fresh and if there is any issue the company makes things right.

Great company. I ordered my mother a Winter succulent bouquet after she had surgery in December and it was beautiful! The flowers arrived on time and was just as pictured. Great quality. I will definitely order again and recommend to friends and family.

The flowers from Bouqs have been consistently outstanding! The flowers I’ve sent as well as received from Bouqs have always been beautiful and the arrangements are very unique as well. I Highly recommend using Bouqs for all of your floral needs.

Not only did I receive a package of the most beautiful and fresh flowers from across the country from my daughter, I was so impressed that I used the same company a week later to send flowers for her birthday. I will continue to use this company! I was amazed at the quality!

I find Bouqs to be reliable and customer friendly. The flowers are lovely. I regularly recommend Bouqs to others and will continue to do so. I'm glad the company hasn't gone "PC" and sticks to the business of flowers. What more can I say?

The gift of a Bouqs bouquet a month from my husband has been the most wonderful gift! The quality and the variety of flowers is outstanding. I truly look forward to the next bouquet arriving! I have told everyone I know that this is THE gift that anyone would love.

Everyone always loves receiving a Bouqs bouquet. And I like sending as the flowers are always different than the traditional florist options and well priced. I especially like your seasonal options of fresh cut flowers. I enjoy shopping with Bouqs and will continue to do so and tell all my friends!

I’ve ordered from Bouqs several times for family members & have been extremely pleased every time! They arrive so fresh & blooms last a very long time. They always deliver right on time. I need to order some for myself!

Flowers were beautiful. Did not seem to be as many as pictured. I chose the middle option on an absolutely gorgeous arrangement. Sent other bouquets from Bouqs and been quite pleased with the outcome. This time not so much. Will continue to use Bouqs, however, as they have the most beautiful bouquets.

I am a real estate agent and had decided to order fresh wreaths for all of my clients this year. I ordered three different styles in multiple quantities, and they all arrived when they were supposed to, in perfect condition, they were beautiful!

We wanted to send flowers to a close relative in southern California, and thought of Bouqs since we've received gift flowers through this company before. The online site was a little tricky to navigate, but after some false starts we were able to send a lovely bouquet that was delivered the same day and at the time we requested.

We had a loss in the family, we had two different bouquets delivered to two different addresses and both were stunning. Fast delivery, Fresh and bloomed within two days! Lasted over a week and smelt fresh the whole time. I would absolutely purchase from them again.

I have sent flowers twice this year to the same person. The first time if used FTD and she was pleased with the bouquet. The second time I used Bouqs. She loved the flowers and commented on how fresh they were.

I've sent flowers on multiple occasions to a variety of friends and family and they have exceeded expectations! There's great range to choose from and the pictures I have received from my recipients are absolutely beautiful. There has been one occasion where the bouquet sent was not up to the standards I expected for the price I paid, but Bouqs came to the rescue and made it right without me even reaching out to them. I would recommend this service to anyone looking to send a fresh and beautiful arrangement to their loved ones!

I have been ordering flowers from you all for several years. The orders are always on time and the most beautiful flowers one can imagine. I would and have recommended them to friends. The service is professional and the product is excellent. I like them so much that I have a double sent to my wife every month, along with her birthday, Valentine's, mother's day and anniversary.

My brother and I sent this to my Mom for my Dad's birthday (he passed away last November). Mom said hands down it's the MOST beautiful bouquet she has ever seen. Anywhere. Ever. She absolutely loves it. Thank you Bouqs!

Everything about the ordering process and quality of the flowers was perfect. I wanted to order a nice bouquet for my mom for her retirement. I saw so many unique and beautiful options on the website, but decided to go with the ACE bouquet for its bright colors to match the occasion. Reading about the farmer made the experience more personal. I was worried about ordering flowers in a box, but when they arrived they were simply stunning. My mom said they were the most fragrant and beautiful bouquet she's received. Over the next few days, the buds opened up even more and she said the whole room smelled amazing. Given how simple and easy the process to order was, and how affordable and radiant the flowers were, I'm confident I'm going to do all my plant and flower shopping on Bouqs from now on. I've already told everyone I know!

While I always find sending flowers as surprisingly pricey, my daughter was delighted with the bouquet she received. I will order again when I need to send something quickly that I know will be well received. Great job Bouqs.

The flowers I sent to my mother for her birthday were absolutely beautiful! She loved them and was surprised how long they lasted! The flowers lasted for over 2 weeks. The bouq was so full, she had to put some of the flowers in a separate vase. Would definitely order from this company again!

Beautiful arrangements to choose from and fast, seamless experience!! Have used this service many times to send gifts all over the country, they have never let me down!! The absolute perfect gift for the one who has everything!! Great value as well!!

The Bouqs is the best value out there for delivered flowers. They are always gorgeous and they last a good long time. I am a little miffed at the delivery charges.... it used to be free delivery, but I understand that they have to charge that to stay in business, and I want them to stay in business. The scheduling feature is great, they have never missed a shipment I have requested (the one time I had a problem, it turned out to be FedEx's fault, but The Bouqs still made it right with me) and the flowers are always a delight for the recipient. And the one time there was a problem that WAS TB's fault (my mama got the wrong color roses), not only did they take my complaint graciously, they gave me a partial refund and sent ME flowers. This is why I am a The Bouqs loyalist. And any time someone utters the words "maybe flowers?" I immediately pop up and tell them they need to order from The Bouqs!

After receiving many lovely lily bouquets from my daughter on multiple occasions, I have also Bouqs many times and the blooms are always top notch, last for weeks, and, frankly are better than what is available at my local shops.

Sent these flowers to a friend in another state, after her father passed away. She said they were beautiful and kept opening and blooming daily and it made her smile and think of our friendship every time she looked at them. I’m glad I was able to send her something beautiful in her time of need.

We have now ordered from Bouqs twice - and have been very pleased both times. Good service, good packaging, gorgeous flowers. They also offer some very unique arrangements. We first discovered the company because I was the recipient of a very exotic bouquet from them - and it lasted almost three weeks.

I often order flowers from you because they are absolutely gorgeous and fresh. Recently I had an issue with a bouquet that was delivered for a very important board of directors conference and they were very droopy. I contacted customer service and Mary informed me that it may take a day or two for the flowers to perk up and blossom and if they didn't she would help me further. A few days passed and sure enough the flowers were stunning! So all this to say, I appreciate Mary's explanation of that specific bouquet and her patience with my frustration. Our company loves Bouqs and will continue to support you. Thank you!!

Ordered two arrangements as Christmas gifts, they arrived on time and were absolutely beautiful. The one I sent my mother was so large she broke it up into several smaller arrangements that she placed all over her house. Very very pleased with this purchase. I especially love how modern and distinctive the arrangements are! Nothing old fashioned or cliche. Bravo!

I have ordered the same grand bouquet every week or so for the last month. The quality is very consistent and the flowers are gorgeous and last well over a week. The hydrangeas open over a series of days so don’t be concerned if they seem small at first. Will continue to order from Bouqs.com.

My experience was good. It was initially confusing on computer but I finally got it! My daughter tried to send a subscription to me and it was awful...don’t know details but was disappointed that that treat did not happen. Wish I could order on phone...but I’m old and not with the times. Any flowers I have sent or received have been beautiful...the flowers are not the problem.

Very dissatisfied with this arrangement. The flowers have dried out and have not opened before drying out. Customarily your flowers last quite a while. This delivery did not live up to our expectations.

I've used The Bouqs at least 20 times. Recipients are routinely so delighted that they send me photos of the delivery along with their thank-you emails. This company is the lone standout in an otherwise bleak marketplace. I'd give three hundred stars if I could.

We received a white bouquet and it was lovely. The only problem was that, being during a cold spell, the flowers did not last as long as they usually do. We sent a wreath and a floral bouquet to family in MD for Christmas. Have no idea if there was any problem with those or not, but the recipient said both were fine.

I ordered two of the largest size bouquets of Stargazer lilies and I received the smallest lightest colored thin petal lilies I have ever seen. The stems were so narrow that they hardly held up the flowers. The flowers that are open are not an attractive color at all. I think they sent immature flowers. Stargazers should have thick stems that stand up and wide vibrant pink flowers. These had none. The stems flop over. I paid $85.00 per bunch ($170.00 total) and these flowers aren’t worth $10.00. Ugly ugly flowers.

I came across a Bouqs ad on FB...A coupon, and option for no vase (because who doesn't already have 9 in a top cupboard!), making the bouquet super affordable. It was our 2nd daughter's birthday, during the Christmas Holiday (so we like to help make her day special)... They were GORGEOUS!! And she was so happy! Her mom said they were great quality, and they lasted through the Holiday. I'll definitely buy from Bouqs again!

The winterberry bouquet that my mother received was lovely! But I noticed that it was missing the pine cones as shown in the sample pic; but what was missed was made up in sheer volume of other flowers!! She was very pleased! (I, however missed the pine cones- even tho she probably didn't know!??? Very nice job tho!!!?

The worst part about ordering Bouqs is narrowing down the selection! I’ve been a customer since day one, it’s beautiful to watch the business bloom! I love helping out farmers, not giant farms. Any company that loves the environment is for me!! This is the ONLY flower delivery service I use and recommend!

The flowers were pretty and there were many blooms. Only half the blooms opened. The rest died. When I contacted customer service I was told they could open but may not! What the heck! Never heard back. Will not order from you again!

It's not just the beauty of the flowers that's impressive, it's the speed at which they're delivered. Bouqs is the best bang for your buck, and I can't recommend them highly enough. I purchase all of my flower gifts from Bouqs.

I sent a large bouquet of flowers to a friend just to cheer her up. The bouquet turned out to be absolutely gorgeous, and much bigger than I thought it would be. She was absolutely thrilled and said they were beautiful. I will definitely use you guys again… Thanks so much!

The flowers arrived exactly on the date I chose and they were exactly like the picture on The Bouqs website. This is probably my 10th order and if I've ever had any issue they have made it right. Their customer service is great.

I ordered Three (3) Xmas wreaths and ALL were so pleased w/the unit. Arrived perfectly packed and they lasted for 2 + weeks. The design was tasteful, the foliage fresh, and the smell was 'Christmas'. Would def. recommend and will def. order again.

I was very satisfied with the way the company handled my order. However the flowers were noted as delivered by FedEx but my recipient never got them. So I really can't rate the quality of flowers or satisfaction with your product. I was very happy with the handling of my problem. It was almost a week before I could verify my mom's apartment complex had not mishandled the delivery and it was a missed delivery by FedEx. But when I submitted my request you quickly gave me a credit for the order.

Website was intuitive and very easy to go to step by step. Also the pictures were very helpful on figuring out which flowers to order. Fast shipping, fast delivery, and my niece loved the flowers! I don't order flowers too often, but if I do again, I would order from Bouqs again!

The freshest, most beautiful, glorious, amazing, and awesome flowers from the best flower farmers around the world! We love your arrangements and products. The customer service is just as wonderful and has always exceeded our expectations so... THANK YOU! Keep up the great work and we'll be customers for life!

Very good responsive company and attentive to customers feedback! I loved the flowers and the fast delivery process in getting my flowers right away at my home. I would recommend to my family and friends! Yay!!! I love it so much. My flowers were so pretty, I loved them so so much.

There’s an inconsistency in the flowers. Sometimes the flowers are fresh and sometimes they arrive droopy. I think the difference is the shipping from the U.S. va. shopping from So. America. The orchids have always shown up fresh. They’re consistent.

I was sent flowers from Bouqs from a friend. They were so beautiful that now that's the only place I order from. I even treat myself sometimes with a bouquet because they are so beautiful. Their flowers are fresh, beautiful and they take care of their customers if there is an issue or they don't last as long as they should. Incredible customer service, they care about their customers and now I will be a lifetime customer.

The carrier sent the package to the wrong address, it was originally addressed to my fiance's workplace on our anniversary. I contacted The Bouqs Co. about the situation. They quickly sent a replacement this time to my home address, and when they arrived the flowers were just perfect. The mug was awesome, and it came with packets that helped the flowers live longer. They last over a month. We couldn't believe it.

The flowers I've received from Bouqs have been beautiful. I always get comments on how pretty they are as well as unusual in that there are often one or two types of flowers that you don't always see in bouquets. Additionally, the flowers last 10 to 14 days minimum! I add half of the powder to the first case of water and after that add water daily, as needed, and another sprinkle of powder. I highly recommend Bouqs to anyone looking to send someone a unique flower arrangement.

The succulents my son received were delivered timely and he informed me that 2 1/2 months later they are doing wonderfully. He is very satisfied. Your company handled some last-minute changes very well with the delivery address. I was very, very thankful!