The Bouqs Company Reviews

The flowers are always beautiful and last so much longer than if bought from any of the local vendors. Even when there were hiccups with delivery (through no fault of their own), they did everything they could to help correct the issue and still provide a great experience for the recipient. I will continue to use Bouqs for their exceptional quality in their product and their commitment to customer service. Thank you Bouqs!

At every touch point, from placing orders to resolving any issues or having any questions about my orders resolved, the folks at Bouqs have been amazing! The flowers themselves that I’ve had sent received gushing reviews from recipients and I couldn’t be happier about that. Great job, Bouqs!!!

I sent a Bouq to my mother and mother in law for the second time. As always they were perfect. We have really enjoyed using your company to surprise our mothers. I would highly recommend you for all someone's flower needs.

Received the Stargazer lilies and they lasted a little over 2 weeks. Sent the rose bouquet as a birthday gift and the recipient was very happy with the quality and colors of the roses. Said it reminded them of the Italian flower markets in Italy.

A few years ago my sister received an arrangement from The Bouqs Co. Seeing how beautiful the flowers were, and being able to learn about each grower, I decided to send a bouquet to my Mother In Law. Every arrangement is absolutely beautiful and always on time!! A couple months ago I decided to sign up for a subscription. Best idea ever!! I can now share beautiful flowers with my family and friends all over the country. I highly recommend The Bouqs Co. and their monthly subscription option.

First order was subpar and you sent a replacement order and it was fabulous. Nice to have a company that stands behind its products. The roses smelled beautifully and were very large. (Most roses have no scent anymore.) I was thrilled with these. Thank you.

For my daughter's 30th birthday I sent her flowers for a year. The Bouqs Co was the only company that I could find that offered this at a reasonable price for outstanding flowers. The flowers were always delivered on time and if my daughter was going to be out of town, I could move the delivery date myself on their site. This Company is outstanding and their flowers are stunning.

The recipient sent me a photo of the bouquet I ordered for them. The flowers were fresh and beautiful. The colors were bright, as I wanted them. The bouquet looked just like the photo on the website. Delivery was on time on the day I ordered them to be delivered.

The flowers that arrived were packaged so well to ensure quality of the bouquets and individual flowers. They were beautiful arrangements and looked just like the pictures from the website. The customer service was very much appreciated when there would be a delay with one of the orders. I have ordered these for myself and for others and I will continue to do so! Amazing and Easy Experience with flowers that bring life into your home!

I had to place many separate orders for Admin Day. It was great having a choice to send different people a variety of bouquet choices. Due to COVID, the delivery wasn’t perfect. But overall satisfied with the product, delivery results, and customer support.

Stumbling upon the Bouqs right as lockdown began was absolutely some kind of divine intervention. I've signed up for the monthly subscription and purchased some flowers as well and every delivery has been gorgeous and fresh and beautiful. My sis in law's birthday delivery was a day late and Bouqs kept me informed and refunded my shipping! Best choice I've made in a while and can't stop raving!

I was very pleased with the quality and presentation. The tulips arrived on time and lasted for days. I would highly recommend my friends to your company. My daughter lives in Australia and always orders her flowers from your company. Thank you.

I was skeptical at first, My first delivery the flowers came in a nice box, when I opened it they smelled beautiful and so bright and healthy. It's going on 2 weeks and I couldn't be happier, I would recommend The Bouqs Co to my friends and family.

I love my floral arrangements, each time I've ordered, I haven't been disappointed yet. I have recommended this company to others, hopefully they will give you a try. I do have one small discomfort and that would be the price, but it's said the more you pay the better the product, so far in this case it's been true.

My mom lives in a small town where there is no florist. Bouqs delivered a beautiful bouquet of roses to her for her birthday...during this COVID scare. The flowers truly made her day! Thank you! The flowers were fresh and stayed lovely for a long time!

I love the variety and beautiful compositions. I send my sisters flowers on their birthday. Everyone I have sent flowers to loves the Bouqs they receive. The flowers I have ordered for myself are also exquisite. And when properly cared for they last well over a week.

I have ordered 2 bouquets to be sent for family birthdays and they were so beautiful I then signed up for the monthly delivery service and my sister did as well. Bouqs is great! I will definitely recommend to friends and family.

I would recommend Bouqs as an easy to use company. Their website can be a bit confusing when trying to send next day bouquets as it shows arrangements but then the actual deliver availability depends on where you are sending them, which is not usually the next day. If you plan out your order ahead of time you should be fine. I wish that I didn't have to order a vase every time either, most of my customers have vases at home that they prefer.

My mother received her bouquet on time and already arranged in a pretty vase. So much nicer than her having to arrange it herself, like some other companies such as 1800-Flowers. Good price and beautiful flowers! I highly recommend The Bouqs Co for all your floral needs.

Fed Ex delivered to wrong address first then picked up and re-delivered wilted flowers. Bouqs made it right by resending the flowers to my friend! She was thrilled with the beautiful floral arrangement, so thankful for your company making things right for her anniversary! Thank you so much!

My flowers arrived on the selected date. They were nicer than I thought they would be. Perfectly packaged and fresh stems. A beautiful arrangement, which I am still enjoying ten days later. They are as fresh now as they were then. I am delighted I signed up for the monthly subscription. I have a treat coming each month, which I know will lift my spirits during this very troubled time. Fresh flowers simply make life a little happier.

Easy ordering online. Beautiful flower selection. Love seeing descriptions of growers. Prompt delivery and delighted recipient. Flowers delivered in excellent condition and appeared as advertised. Have ordered before from Bouqs and will order again. Have recommended to friends. Thank you.

So far I’ve been impressed with one the quality of the flowers I’ve ordered as well as the delivery times. The flowers are always delivered on time. I’m even enjoying using the subscription service to send flowers to friends and family! Thank you!

I had a special bouquet delivered to my parents for the fiftieth wedding anniversary. They loved the arrangement, it even had some of the same flowers they used on their original wedding date. My parents live in a rather remote area and deliveries sometimes struggle to arrive on time if at all. They were ordered just as promised and my parents loved them.

I was so impressed with my flowers from Bouqs. They were packaged very well and the amount was enough for me to have two vases worth. The selection was beautiful. I’m glad I decided to give them a try! I’m super excited to receive my next monthly bouquet.

Beautiful roses! They were for my parents 41st wedding anniversary and they arrived on time, fresh, and they were super colorful. I will be ordering again to send to my family and my friends. The customer service is also great. Thank you!

I purchased a beautiful anthurium plant for my sister’s birthday and she loves it! It was delivered earlier than expected and the plant is beautiful and hearty. She received it almost a week ago and she says it already has new growth in it!

Flowers are delivered when they are supposed to. The flowers are amazing. I send my gf flowers every month and she absolutely loves them. They don’t die quickly like the other places. I only wish they had more options for vases. I’ll never buy flowers anywhere else.

I have sent my first two orders through Bouqs and cannot tell you how much the recipients enjoyed their beautiful flowers. The glass mason jar vase is a perfect addition. My one friend sent a picture of her flowers one week after she received them and they were even more beautiful than the first day! Thank you for making this so easy.

Easy to order. Flowers arrived from Columbia. They were delivered on time. Upon opening the smell was wonderful. The flowers were gorgeous!!! Some were open and others were closed. 6 days later the room smells delightful and flowers look great!! Great experience and will order again!

The bouquets are beautiful, the flowers are fresh (and often offer unique combinations), and delivery is never late. I order the middle price range and recipients always have more than enough flowers for two bouquets. This is my go-to florist!

I sent out 12 different bouquets to our Executive Assistants for Administrative Professional's Day, and every single one of them was just beautiful. Delivered on time, reasonable delivery cost, and gorgeous flowers, what more could you ask from a florist?

We received a six month subscription as a gift. The monthly flowers were beautiful and in perfect condition. When we had to postpone delivery for a few months, there were no problems and delivery resumed on schedule. Very good customer service!

I purchased a floral arrangement for my wife and the order was supposed to be double in size per their promotion. Evidently however there was a confusing order in which you enter the promo code and so I was charged full price for an arrangement half the size of what I expected. Customer service was no help. They offered a discount on a future order whereas what I wanted was for them to ship the balance of the order. They refused. For a company that claims 100% satisfaction I was rather unsatisfied. I will buy flowers elsewhere.

I ordered flowers for my grandmother who was in the hospital on Tuesday. They did not deliver a vase. After an hour trying to chat with customer care (there is no person to call) they said they would send a new vase. Instead they again sent flowers and the delivery person called me to say she worked for Whole Foods and had no idea how to get a vase. Then someone else said they would send a vase but it would not be available for a week. I think it’s best to use a florist that is local and you can call. They must outsource and if it goes well that’s fine but in my experience there was no recourse. A vase would normally not be a big deal but I did pay for it and my grandmother wasn’t able to get one at the hospital so the flowers made a mess and she had to throw away the flowers .

Placed an order for flowers as a surprise birthday gift for a long distance friend. The flowers were left outside by FEDEX, during a snow storm... NOT GOOD! I reported the problem and Bouq's completely replaced my order, no charge!! VERY IMPRESSIVE!!

Absolutely beautiful Freesia. Was a birthday gift. Would order it again. Came as bulbs, opened & lasted for several weeks. I Would order again. Great price, great service, great quality. I ordered an orchid for another friend & it was absolutely gorgeous. I would order that one again as well.

I used your protocol when I received my flowers last week. I have changed the water every other day. The roses died before opening also the lilies. Not happy. This is my first delivery and signed up for a subscription I don’t know if I will continue.

Prompt, generous bouquets, beautiful, a good variety, they bring joy! I have used this service for a number of years and have always been pleased with the results. Currently sending a bouquet a month and it is always well received. Enough flowers in each delivery to last several weeks.

I have a subscription for my wife for 3 dozen roses every other month. Every shipment has been amazing and DIFFERENT. We love seeing all the different colors that arrive and they always look incredible. These are the best quality flowers we've ever seen, time and again.

Very high quality, long lasting and fragrant flowers. Best floral delivery I have ever used. I have recommended this service to many people. The flowers come quickly and look amazing. I have subscribed to their subscription service. I look forward every month to get my new bouquet.

Always fresh and on time at good value. I think their brand is great. Responsible up and down the value chain! I have ordered from BB them many times and never been disappointed. These guys are great! Keep up the great work.

I've had a monthly subscription for my mom for about a year now and it's always been fabulous. She's in a different city staying in an assisted living home and I'm not able to visit often. This has been a great way to brighten her days and let her know I'm there in spirit. Relatives and caregivers send pictures of the flowers and tell me how pleased she is with them, how she shows them to all visitors, and how much they brighten up the whole place. I'm so grateful for such a professional, reliable, and affordable service. The Bouqs are the best!

This company always delivers fresh, tasteful floral arrangements! I would highly recommend! Have used for special occasions several times and will order from them again. Be well everyone and brighten a loved ones day with fresh flowers. Thank you The Bouq’s Company!

Flowers are fresh and beautiful which last longer compared to others. Recipient was so impressed and happy about it. A little bit expensive but worth the price. They have one of a kind arrangements that you don’t see it in others.

I sent my mom a bouquet of roses for Easter and they were fresh, beautiful, and delivered on time. I highly recommend The Bouqs Company to brighten someone's day, especially now when we need it the most. There is a variety of beautiful flower arrangements.

Working with The Bouqs Company was easy, painless, and much less expensive than dealing with the big flower delivery companies that are all talk and consistently provide incredibly disappointing results. The Bouqs was quick to order and process, showed up on time with no issues to all THREE of my recipients' homes, which is unheard of... I loved it. Thank you!

While I wanted to love this company, two deliveries received were of poor quality. While the company offers a credit, I find this useless for my birthday recipients. Yesterday my best friend received two dozen roses from me and the order was incorrect. They sent a totally different color. And unfortunately the roses were drooping within 20 hrs. I also sent my mom roses in December. They lasted 2-3 days. I can’t rely on this company. I’m switching back to ProFlowers. Sorry Bouqs, I can’t afford to waste so much money. I used the credit to order a tropical arrangement for myself just to be done with this bad experience. I am too embarrassed to send to anyone else due to two separate bad deliveries. Unfortunately you were unwilling to overnight a replacement for my best friends birthday so I ordered her fresh flowers to be overnighted by a different company. I find Bouqs to be unreliable and uncaring. Worst online delivery experience ever!

My wife loves receiving flowers, so I figured - why not get a subscription? The bouquets that arrive every month are beautiful and are well-varied, with a good long life cycle as well if they are cared for. My wife is happy with them, which is all that really matters. There was only one occasion in the year and a half that I have been subscribing where we had a few damaged flowers, but Bouqs was quick to respond when we mentioned it. Highly recommended!

I'm gonna keep this short and sweet. My daughter wanted to send her mother flowers for her birthday. She selected the bouquet with the plantable succulents specifically for that. We ordered them 9 days in advance. Mom's birthday comes during covid pandemic, no flowers. I patiently wait for five days because covid blah blah blah.

I have sent three bouquets as gifts and also have a subscription whereby I receive monthly bouquets for my home. I have been extremely satisfied with the quality and the customer service. One time I received a bouquet that had a short life and lacked luster. I called Bouqs and told them I was less than satisfied and they immediately issued me a credit for that purchase that I could use toward a future purchase. The one thing I would like to see change is for Bouqs to accept PayPal for subscriptions and also allow subscription holders an incentive such as free shipping if we purchase additional bouquets outside of our subscription.

I have ordered with Bouqs several times. I have always been extremely happy with the selection and website. The flowers are top quality and always delivered in a timely manner. Most of my orders are for family and they have always commented on how beautiful they are.

My purchase came on time. The variety of flowers for selection are numerous. The flowers came fresh and beautiful. I love that you get reminders of when your order is being processed and the expected arrival date. Great company! I will definitely use them again for my next floral needs.

I was a little worried about the delivery as my receiver lives in Northern Michigan and needless to say the flowers arrived fresh and beautiful. Is there a subscription to where you can send flowers to different people each month? It’s such a good feeling making someone’s day with fresh affordable flowers.

I have ordered several times from Bouqs for my family and the quality of flowers received has been impeccable. The recipients were all very pleased. One even decided to get them monthly. I like the fact that they come from small florists.

I always know I can rely on this service for beautiful flowers delivered on time. Definitely recommend them!!! I use Bouqs for every holiday and get well present. And my friends, family, and clients are always happy to receive a gift from Bouqs.

I have used your subscription service for 2 years now to send flowers to my 95 yr young Mom. Her full time caregiver says her eyes light up when she sees the box and always shares a photo of the moment. I also occasionally splurge on some for myself, the last time early tulips. For some reason I tripled my order, the day they arrived a good friend received some bad news. The tears and smile I received when I gifted some to her were awesome. She was amazed at how beautiful the parrot tulips were and how long they lasted! Think you have a new customer.

I got an every-2-months Bouqs subscription for my mom, and she loves it. The pictures she sends of them each month are gorgeous, and she thinks each one’s even better than the last. Beautiful assortments and they last for weeks!

I’ve been have flowers delivered for over a year now. Very happy with the product and its quality. They also give directions on care based on the flowers. My wife loves the great flowers in the house especially during the winter.

Great service, high quality flowers that really last compared to other shipped arrangements. Customer service is highly responsive and worked with us on a minor issue where our delivery was sent to the wrong house. We were issued a replacement order right away and a discount for the trouble. Highly recommend.

I have sent flowers to friends and family and they were given rave reviews. I signed up for the monthly delivery and am thrilled with the range and quality of flowers I am getting. At this time, and in our current siege circumstances, my Bouq order provides a lift for my psyche and my soul.

I love my Bouqs subscription. The flowers are interesting and always so fresh. I always get comments on how long they last. They brighten my days and the app is also very good and easy to use. I buy them a lot for friends and family and love it.

This is my second month of the subscriptions and the flowers are 2 weeks old and still going strong. They smell awesome and they brighten up any room they are in. I will continue to have them delivered as they are beautiful.

Full, beautiful bouquets! Long lasting blooms! I treat myself to fresh flowers every month because they bring me pure, simple joy. The grand bouquet is large enough to split among three vases so I have flowers in 3 rooms. This is a luxury that is worth the indulgence.

I purchased the subscription as a gift over a year ago. The quality of the flowers is always great. I enjoy being able to select what is sent and the flexibility of changing the actual delivery date if necessary. With every Bouq that's delivered I am told "This is the best gift ever."

The flowers I order from Bouqs are the best. I had one bouquet sent to my mother that didn’t meet expectations but was given a credit to compensate me. I have a monthly bouquet sent to my mother who loves them, the roses actually smell like roses and the arrangements aren’t like a standard bouquet. I would give this company a whole sheet of gold stars for their awesomeness.

My mother in law loves fresh flowers. The monthly delivery is perfect for her. She loves the variety of blooms. They bring her joy and happiness. Delivery is always on time and she's never had an issue. Will continue this service as long as it is offered.

With Bouq, the ordering process is very easy. Picking out the flowers the pictures are vividly clear on what you would get. When the bouquet arrived oh, it looked like the photo. The packaging was very nice and seems a lot more elegant for the price. There is a variety of greenery as well as flowers. Placing the bouquet in any vase is simple compared to other places I have ordered from because with the variety that comes with it no matter what your placement it ends up looking nice. I'm glad that I found this company.

I ordered flowers to be delivered to a friend that was having surgery and had an upcoming birthday. The flowers were beautiful upon receipt but died 2 days later, even though she was diligently changing the water and following the directions. The only way to contact The Bouqs is to contact them online - very frustrating. I complained online to the company, sending photos of said dead flowers and received a credit to reorder flowers. I went to reorder flowers and the code wasn't recognized or valid - shocking I know. Shalegh **.

The last time I used Bouqs the delivery was several days late which made it seem like I had forgotten my mother's birthday. More recently I received multiple notifications that I had flowers being delivered which I did not make. The company said they'd take care of it in 3 to 5 days only for me to receive another notification of a purchase. This was the only fraudulent charge on my card. It meant that I had to cancel my credit card causing lots of interruptions to other payments. It even caused another payment to not go through. I do not recommend this company. They clearly have poor reliability and security.

For starters, $70 for an orchid is OUTRAGEOUS but I figured I’d give them a chance. It’s beautiful and supposed to come with this lovely purple pot. Plant arrive and it’s in the ugly red plastic pot, nowhere near what I was promised. I reached out and they couldn’t send the pot but they’d refund the amount of the pot? Well, not acceptable. I paid the $70 for the completed plant and pot combo. So I requested a full refund which they won’t do and now I just want to exchange it because, call me crazy, I really just want the orchid that I paid an unnecessary amount of money for. I’ll say for a company just starting off, you should be handling these first time buyer orders with the best solutions or I can guarantee I run this name in the dirt of the DC/NoVa area because it’s just sad that they handle things this way.

I have been sending Bouqs flowers to loved ones for years and I have been truly happy with the results. Never have I heard one person dissatisfied with the freshness or beauty of the bouquet that they received. Trust me, they would tell me if they were not pleased.

Daughter-in-Law dis-satisfied with arrangement received for birthday 12/31/2019. Reluctant to complain, flowers were not as fresh as they should have been and lasted only a few days. When I told her the amount spent she was shocked and more disappointed. I cannot continue as a customer under the circumstances...

I've ordered and received several flowers and/or plants over the last few years! I have NEVER ONCE been disappointed. In fact The Bouqs regularly exceeds my expectations!!!! Their Roses in particularly not only are they beautiful & fragrant they last MUCH longer than any I've purchased ever. I like the fact now that there are also the choices of succulents and other US farms I can choose from for when I need those quick deliveries!!

I am happy with my experience with The Bouq's subscription. My wife loves flowers, and I am horrible about remembering to bring her flowers. Having this subscription delivered to her every other week has vastly helped me out, and gives her great enjoyment!

Orders ship fast, arrive in great condition, bloom beautifully, and last seem to last for days and days. I’ve ordered from Bouqs many times over the years and refuse to order from anywhere else. My wife is always amazed with the arrangements. Happy wife, happy life!

Love Bouqs. Always unique and beautiful bouquets to choose from and I’ve never had a problem with a delivery making it on time or had an option out of stock. I would highly recommend them to anyone who needs to send flowers to a loved one.

The flowers I bought from them arrived at night. I paid about 3 weeks in advance for them to be brought to my girlfriend in the morning but it arrived at 6 p.m instead. This was a a waste of money. I will not use this company again.

Flowers died within 3-4 days. Some didn’t even open yet before they died. I have bought flowers for $10 from the local grocery store that lasted twice as long. Although the the flowers were beautiful and packed well they just weren’t worth the money spent.

This was my first experience using Bouqs. I had a special through Tmobile Tuesday. The flowers were delivered on time and were absolutely beautiful. There were many new buds and they are still blooming 3 weeks later. My friend who received them was soooo happy by the packaging and the flowers. She still has them on her desk at work. I would definitely use this company again.

This was the first time I have ordered flowers from this company. Easy to order with great selection. Delivered on time and looked great! Just what I wanted on time with updates via email as the flowers were a gift in a different state. This is an experience I will repeat in the future as needed.

This is a first! I the the roses for Valentine's day and two weeks later I received a picture of them two weeks later looking as beautiful as when they arrived (2/14). Are these bionic roses or what? I am usually grateful if roses last a week. My recipient gushes about them to everyone. Thanks for make both of our days.

One week before Valentine’s Day decide to place the order of 2 dozen roses for my wife. I went online and used this company called The Bouqs. I’ve order online before, never having an issue placing an order. Two days before Valentine's Day I had a feeling I had not received a confirmation on my order. I went back to my emails, and sure enough there was no confirmation. I know for sure the order was placed, and at this point I thought I was still ok to call the company to resolve. So I called their customer service Dept at Bouqs, and was told how sorry they were that the order didn’t go through, but there was nothing that could be done. “We don’t take orders over the phone”. I explained that they are just resolving a problem that occurred when my order was placed. Look, I understand that it’s a tech issue, but aren’t you going to “Try” to help your customers.

Ordered flowers for Valentine's day - flowers were never received until the 3 days after. Flowers were dead, and no customer service response ever given. Ruined my wife's Valentine's day. Avoid at all costs.

Flowers were gorgeous, bouquet was very full and plentiful. The delivery prompt, ordering easy. The recipient was very pleased. I had never ordered for delivery through the mail before, and it was delivered to Florida, but it was great. Highly recommend.

This company is intent on taking advantage of customers, and they have no desire to satisfy unhappy customers. I signed up for a subscription after reading through several of their policies, which included their cancellation policy: “You can cancel anytime, for any reason, with just a few clicks. We hope you’ll stay, but we don’t make it hard to leave.” A complete and utter lie. I also read that you can cancel your subscription after your first order, which was fine by me. After my first order was delivered, I attempted to cancel my account and received a notification that I’d receive a $36 fee in the form of a gift card because my first order actually didn’t count towards the subscription—I needed to place a second order to qualify for their “first subscription order” protocol.

I was very pleased with my order. It was delivered very very quickly and in great condition and when I opened the box it filled my home with a great floral scent. I was a little worried about the amount of buds when I opened it but they bloomed rather quickly.

The roses which were for a friend’s birthday arrived on time and have lasted over ten days! She loved them and was doubly glad for their freshness. I always order from The Bouqs and recommend them to all my friends.

Excellent customer service! Quality of flowers is by far the absolute best I've ever seen in an online company!!! Thank you - The Bouqs Co. has gained a new customer! No need for me to search for another company to deal with (I've tried many, and the only consistency I've experienced is the inconsistency from ordering, to door, to flower quality) Thanks, The Bouqs Co - Y'ALL ROCK!

As a long time client of Pro Flowers I swore by them for years and then they let me down on more than one occasion. Enter T-Mobile with a Bouqs promo just in time for Valentine's day and you guys rock!!! Bye bye all other online florists! Item was delivered on time and perfect condition and a week later the flowers are in great shape and she loves them! Thank you!!

Crissa T. just helped me to address an issue with flowers I sent to my 97yo grandma. This girl needs a raise - she was attentive, efficient and communicated succinctly. Plus she helped solve my issue - always the goal when contacting customer service. I truly appreciate the timeliness of her assistance and customer-focused attitude. Thank you!

On Feb 9, I ordered and paid a gift of flowers to be delivered on Feb 13 but it was never delivered. In the evening/afternoon of Feb 13, I contacted Bouqs and asked whereabouts the flowers were, as they were not delivered as promised. I was assured it was coming. That evening I contacted Bouqs again and requested Bouqs to do the delivery next day Feb 14. Bouqs representative said it would gave me the credit for future purchase (to do business again with Bouqs?) and refused to make any effort to make a correction and to make delivery next day. This is bad that Bouqs did not keep its promise to make the delivery on time. This is worse that when Bouqs has the time to make a correction it refuse or does not care to do so.

I had some issue with the flower that I received. If we order flower you are the only one website that we order from but unfortunately the quality of the flower I received this time was really bad and start having mold from day one. :( I know is the busiest time of the year but it's not acceptable. The person I chat with was amazing and very helpful and great. :) Thank you. I just waned to let you know so it does not happen. Thank you again and thank you to the person helping me and taking notes.

The quality of the two dozen rose order delivered for Valentine's Day was magnificent. The order was on time as requested. They still look marvelous seven days and counting after delivery. Thanks, Bouqs for making Valentine's Day a fantastic day for me and my wife.

Ordered online for Valentine's Day. Good price compared to others. Order delivered on time, good quality product. Website was easy to use, easy to track using FedEx app. I'm very happy and will use them again whenever I need flowers delivered.

I was very happy with service and quality. I like the idea of knowing farmer in way that seems more local and fresh. The options of flowers and even ones that replant to keep real live flowers. I would use them again.

The recipient was very impressed with the flowers. Thank you for making this so easy to accomplish. The website was very easy to navigate and made for a pleasant experience. I found you on a T-Mobile Tuesday special and will continue to come back.

I ordered flowers for Valentines Day for my mom. The day came and went with no delivery. On the 3rd day I emailed the company and they did try to help. They reportedly had been delivered by FedEx to a Walgreens where I guess my 80 year old mom was supposed to go get them. I told them that was not an option and they needed to get the flowers to her. After back and forth emails we decided to try again with a new order so the flowers would be fresh (by this time they had been mailed, sat at Walgreens, etc). I requested they refund my shipping cost and they did.

Chris L provided excellent online chat support resolving my issue within a few short minutes. This is the second time I’ve ordered from Bouqs and both orders have been delivered late. Product and customer service are excellent but if delivery dates cannot be honored I no longer consider Bouqs a viable option for flower delivery. For reference, order #: **.

The original set of flowers I received were wilted and broken. The instructions said to give them a few days but they never took. However when I brought it’s to the companies attention they quickly fixed the issue and sent me a new set of flowers.

I received excellent customer service for my order I placed a few days ago. I received an email stating my order was on its way, and it provided tracking. Upon looking at the tracking info, my order was going to be delivered a day later than what I chose because of FedEx. Usually isn't a big deal for me, but my family and I leave to visit out of town relatives and do not get back until very late. I contacted Bouqs customer service and Britney ** was extremely helpful with remedying my issues. I appreciate everything tremendously. Definitely would recommend this company, and I can't wait for the opportunity to buy more Bouqs

Sent a plant, an Anarathan, to my daughter for vday. It arrived in beautiful flower. It did not have care instructions or even plant name with it. When contacted the customer service was very helpful in providing info. But it would be nice if this was included with plant. Otherwise very good service!

My aunt was so pleased with these flowers! They were beautiful and fresh. Delivery was perfect as well. I highly recommend this florist! I did not see the flowers but I know they were great because my aunt is very picky!

Flowers were sent to two elderly women in our family and when they called to say thanks, they were very impressed with the different types of flowers and how fresh they were. They came on a snowy and cold day and were greatly appreciated.

Roses were starting to brown a little on the edges out of the package, but still looked nice and a little bigger than expected. I'd be a lot more unhappy if I had paid full price and been delivered these.

I panicked when I realized that my bouquet was going to get delivered the week after my Grandma's birthday. I chatted Liezel and she immediately canceled my order and gave me an option that would arrive in time! On top of that, she made sure the same letter I had written would be on this order, and did the entire checkout process for me. Thank you Bouqs co!!!!

I wish I could splurge on flowers all the time. When I do, I try to keep a look out for the Double Blooms offers. For Valentines Day, I ordered the Double Blooms of coral-colored roses for my mom. They look like a sunset. Just beautiful, and they are still going strong. I have changed the water once, and trimmed the stalks. I will definitely order again, and I always check the emails. I like being able to support the small business owners/growers, and reading about shere the flowers are grown.

The bouquet was very beautiful and looked mostly like the image on their website. The reason for 3 star review is that some of the roses arrived browned and the hydrangeas died almost immediately. I would probably go to a local florist next time but the price was good. Tracking info was accurate and the delivery was on time.

My best friend's mom has recently passed away and unfortunately I am unable to attend the funeral so my friends and I wanted to send Bouqs' beautiful flowers to show her our support and love. I received an email confirmation that the order was delivered, but after asking my friend, she stated that she did not receive the package. I connected with your customer service representative Froiland F. to resolve this issue, and they were respectful, helpful and extremely understanding about the situation. We came to the agreement that the package was most likely stolen, and Froiland was able to quickly jump on the issue. Most customer service chats do not have this level of support, and I was very impressed! We were able to resolve the issue and I am very appreciative of Froiland's ability to quickly assist. Thank you!

I truly appreciate how quick and kind all the customer help is. I have yet to see the Bouq we ordered for my mother in law but I can only imagine its beauty. Saw you guys on Shark Tank a few years back so I'm happy I came across you on Groupon.

I had a wonderful shopping experience, and loved the variety of options available. The flowers all showed up in prebloom condition, and bloomed in water by the time my husband could see them. They are still going strong today, and I absolutely love them!

These flowers were outstanding and came shipped unharmed with some thoughtful packaging which extended the lifetime of the flowers. Will definitely be buying from Bouqs again. Especially when they come not bloomed, it’s a great sight to see them bloom.

My son always sends me flowers via your company and when it was my turn to thank friends for a wonderful dinner, I naturally chose Bouqs! The quality of flowers and arrangements are first class. My friends fell in love with the bouquet as I always do when I receive them from my son! Thank you! You are number 1 in my family!

I sent my mother a bouquet for Valentine’s Day using my T-Mobile Tuesday offer and she absolutely loved them! She was blown away by how simple and how pretty and fresh they were. You guys knocked 1800flowers off the field! 10/10. Would buy again!

My wife loved the flowers. Beautiful! They come without being bloomed which makes for a longer time to enjoy the flowers in your home. Only change I would make is printing the message directly on the card rather than on a sticker.

I sent flowers to my sister for her 40th birthday and she really enjoyed the flowers! They were as beautiful as the picture. My mom also got roses for Valentine's day and they were stunning! My tulips were so beautiful and each day they got better and better! Thank you!

The app is easy to navigate and use. I only wish I didn't have to input my password from the same device every time I visit the app. Quality has been very consistent, which I would expect at this higher price point. I love the sustainability aspect of Bouqs and would like to see even more local and American growers utilized, especially Californian!

My niece received the lovely flowers on time and in perfect condition. She was touched by their beauty. And I was happy that at the late date I ordered them, it all worked out well. Thank you for making her day.

I've ordered flowers to be delivered to my mother who lives 1000's of miles away from me from Bouqs Co. twice and both times the flowers have been gorgeous! They arrived beautifully presented, healthy, smelled amazing and lasted quite a while. It's interesting to see where they are grown and shipped from, the first ones from Ecuador and second from Columbia. Not just any grocery store bouquets!! I will continue to order from you in the future.

I purchased the Spirited bouquet for Valentine's day for my Mom. They arrived on time, are beautiful and smell awesome. I have to say they are still holding up and and it's 2 weeks already - including 7 days in transit. Thanks to the T-MOBILE offer.

I sent tulips to my daughter and my daughter-in-law for Valentine's Day, as I do each year. They have sent me pictures. The bulbs have opened into beautiful flowers as expected, and they were delivered on time, also as expected. That's all you can ask.

I had a coupon and was very impressed with the ease of ordering and the timely delivery. The flowers also arrived in good condition and were well received from my mother. It was also nice to be able to order 3 days before Valentine's Day and have the flowers arrived the day before!

Ordered on a Tuesday - delivered on a Thursday. Everything was perfect and as expected. Flowers are still looking fresh and going strong! I sent this order through a promotion with T-Mobile (T-Mobile Tuesdays). Did not have the same experience as other users. I’ve been a follower of Bouqs founder John on LinkedIn for a while - was glad to have this experience with his company and will definitely do business again.

My beautiful and clever daughters deserve the same at Valentine's Day and Birthdays. And Bouqs delivers! The selection is spot-on, the website is easy to navigate and I know where the flowers come from and where they are on the way. Thank you, thank you. Donna

Exceeded expectations. The only issue was that two of my 3 flower orders were left outside to freeze even though someone was home to take them in. The delivery drivers just didn't knock at the door. The first driver from my initial order DID knock and I had to sign off on the package. He even said he didn't want to leave them in the cold. Nice of him. As for the flowers, they were gorgeous. I've purchased from all the major flower companies online and there's always been something wrong. I realize that some of them come from local florists, but that's problematic to me. My Bouqs orders were all gorgeous and outside of the cold weather, were undamaged. I like how they packaged the bouquet into several sets so they didn't get smashed.

Whenever I've ordered from Bouqs, I have received the most fresh and stylish bouquets. You just don't see this quality and style in traditional flower delivery services. And the best part? They get BETTER each day. I've had mine a week and they are still blooming. So beautiful!

I have sent several arrangements to friends throughout the country for numerous occasions. All arrangements have been beautiful with unique flower combinations. Delivery is always quick and on time. I love the variety and great selection they offer as well. Highly recommended!!

I have used The Bouqs for several flower occasions now and they always deliver! We got a great deal through Tmobile Tuesday. Thank you. Such great arrangements. My mother loves Roses and my sister loves sunflowers so combining them was a hit!

I ordered 2 dozen red roses for my girlfriend for V-Day. With delivery I paid a total of $91.00. They were small and nearly ALL of them had black edges or black/dead leaves. I complained to the company and they said that the black outer leaves were normal and would fall off and they would bloom and be beautiful. I waited a couple days and that didn’t happen. Instead, they started dying. I complained again and they said they were sending me a new order. I explained they were for Valentine’s Day and that my girlfriend and I were dissatisfied and it was too late now so just refund my money. They said no and said the new flowers were the only way to compensate me. What a pathetic response for such obviously poor quality of product. I will NEVER use Bouqs again.

Cyrus ** was very helpful in explaining why my order on Valentine day was not delivered by Fed Ex. He went on to give me options on how he can rectify it. I chose to re-do it for our Anniversary date.

I ordered the Ravishing Grand bouquet for delivery on Valentines Day. The pictures on the website looked amazing. What my wife got was far from it. She got a cardboard box with dead broken flowers. A plastic vase that was cheap. I was embarrassed to have sent her something like this. I paid $94 dollars thanks to a discount code. I feel taken advantage of. I reached out to the company and they gave me a company line about the freshness of the flowers. I sent them pictures to prove to them what the flowers looked like. There were quite a few complaints similar to mine as well. They never reached out to me again. Never offered to make things right. Just took my money. I still get offers via email on their products. No shame at all.

Dealt with my request quickly. Following a brief discussion, they offered me a fair resolution which I was happy with. I received this immediately along with confirmation email. Thank you for your assistance. Overall while poor delivery not the fault of the Company, the company was quick and willing to remedy the issue.

I had a delivery issue but got great customer care from Bouqs. I don't think it was necessarily Bouqs' issue but may the vase could be protected more when shipping. It could be that FedEx was just plain rough handling the box. They go the extra mile to resolve the problem. Easy to contact and correct any issues with their chat function. Thank you very much Bouqs!!

Almicah M. is the best rep there is! She understood my issue and worked to resolve it ASAP. I was so upset that my mother's flowers was damaged by FedEx but she handled it so professionally. I am so satisfied.

Such a nice surprise waiting for me on my doorstep on Valentine's Day! A beautiful red rose bouquet!! It's been 5 days and the flowers are still blooming. Thank you to my husband and thank you The Bouqs for making my Valentine's Day so special!

Tried to come to a resolution of a refund. Chatted with customer service and showed them photos of how the flowers arrived. They over stuff these flowers in boxes and they get smashed from the the walls of the box. The one and only thing my wife said on both times I ordered from them was that, they were very smashed and it was hard to make them look great in the vase. I showed the agent by chat the photos and she lies and says it looks like photo. Anyone with proper vision would laugh at that statement.

Order placed a month ago for Valentine's Day. The shipment came Monday after. That was totally not the point of valentine's day orders. The flowers are smashed and almost dead. The stems are dried like dry flowers. They sat in a Fedex truck for 3 extra days. No water. I have not received any refund anything to compensate me for this. They have been awful.

I wanted to change the bouquet lined up for the next shipment in a subscription, but the button to edit was not clickable. I started a chat to get help and the issue was fixed in less than 5 minutes! Customer service was friendly, didn't make my issue feel difficult to address, and was able to promptly help me resolve everything.

I placed two Valentine's Day orders on January 31, 2020. One arrived on February 14, 2020, as stated. The recipient is thoroughly enjoying her arrangement. The other gift did not arrive (even this weekend). I just finished chatting with a customer service representative about my concern. I received an immediate response to my question. The individual was very courteous and professional. I appreciate the quality and care of this company. I have ordered from this company for numerous reasons, and I have never had a dissatisfied friend/relative. Thank you for your help today.

I wrote in to customer service regarding a less than perfect bouquet I received for Valentine's Day. After providing pictures, the customer service agent happily let me pick a replacement bouquet for delivery the next day! I am more than satisfied!!

Ordered flowers for 3 separate people. 1 never arrived. The 2 that did were sub-par. The flowers had already began to turn brown. This is the 2nd time I had used this company and an order did not arrive. Very bad...

How do I start, well I ordered my flowers about a week and a half before Valentine's Day (which I didn't think was that late). The process was simple and easy, I ordered their "Valentine's day deluxe special" for around $85 dollars which comes with flowers and a personalized note. Valentine's day morning I get an email that the flowers that are for their Valentine's day special are having a late bloom. Maybe it's just me, but why are you advertising a Valentine's day special for flowers that you don't even have enough of? In the email I was told that my girlfriend will be getting them the 15th instead of the 14th. However, here I am on the 16th with the day almost over and still no flowers for my girlfriend. Since I was fed up I looked up the shipping number to honestly not be surprised that they are a state over a 6 hours away. If I was able to give this company a zero star I would but I'm not allowed to.

While they state it may take two-three days for flowers to bloom, in reality it actually took them that long to wilt. I can understand that with shipping it may be hard to keep fresh, but if I’d know they would start to wilt the next day I would have opted to purchase the bouquet for my mother at my local grocery store. Unfortunately I will no longer be purchasing or recommending this to friends or family.

The wrong flowers were sent as a birthday gift for my mom. I contacted customer support right away as soon as they were delivered and they fixed it right away and were able to send a replacement bouquet. Although they were going to be here a few days late I know my mom is going to love them.

I order from The Bouqs company before and they delivered on time and was very happy with the experience. However, the second time I ordered flowers for Valentine's Day they were not delivered on that day. My account still says the flowers are in transit and they it is the day after. I am just confused on when the flowers will come and why I was not noticed of the late delivery.

Roberto ** handled the issue quickly and effectively. The address did have an inconsistency in zip code, but there was no alternate street address where the delivery might have gone in error. A replacement was sent out. If all goes well, The Valentines Day timing was missed, but if all goes well, the sentiment will be delivered anyway!

Ordered 2 dozen roses for delivery on Valentine's Day for my wife. Ordered them 3 full days before delivery, selected the day for delivery all was well. Checked my order at 630am on day of delivery to verify everything was okay....Tracking showed delivery on Monday??? Valentine's Day was on Friday. I emailed their customer support which I was promptly replied from stating the shipping company was having issues and to disregard the tracking info, my flowers would definitely be delivered as promised. My company does work closely with the shipping company they use so I understand issues. Later that day I responded to the email asking if I could get confirmation when my flowers were delivered, the same customer service agent responded sending me the original tracking info that said delivery on Monday....WHAT???

Flowers were delivered to my fiancee with a card written out to someone else. This was a huge mistake. The flowers arrived with card professing love for another women. Obviously, this was a huge inconvenience and hard to explain to my fiancee what happened. A lot of the flowers were also broken and dying. Contacted customer service and after 30 minutes was told they would only give me a 15% off coupon for my next purchase. Terrible product. Dead flowers. The worst customer service.

If you don’t mind paying premium prices for half dead roses then Bouqs is for you. Ordered 3 dozen roses for my girlfriend but nearly 1/5 roses was already dead with the top detached from the stem and the rest in poor condition. Doesn’t help that they made a bunch of typos on the card I wanted to include. Mediocre product killed some of the romance I was trying to express and I paid a premium for it.

So I ordered a grand to look with the extra vase for my wife for Valentine's Day. Paid almost $90. Got a call from my wife crying from her when delivered to her office because she was so embarrassed. 1st of all I didn't have half the tulips it was supposed to have. 2nd of all it didn't have the vase that came with it to is just a jar that the flowers didn't even fit in and 3rd and most importantly it came in and they were all wilted what there was of the flowers. They would even stand out. They were just laying over the jar on the table. I trusted them to make a wife have a wonderful valentine's day -- something I wanted very much for her so I called them, ordered the flowers, ordered the other vase and made this note to her that I thought was special. However they didn't even get that right.