PayPal Reviews

I purchased a $76 pair of boots and paid by PayPal back in early February. The boots never arrived. I tried to contact the seller unsuccessfully. I then submitted a claim through PayPal. PayPal managed to reach the seller who provided them with delivery receipt and photos of the delivery and the tracking number. The photos were not of our home and did not reflect the size of the item I ordered. I contacted the delivery company who told me that the tracking number provided to PayPal was not delivered to my name/address. I have contacted PayPal 3 times regarding this scam. Every time I get the run around. It is now May 8th and still nothing. Having read all now these other one star reviews, it does seem that PayPal would rather go with the scammers than guarantee the payment for honest buyers like myself. LEARN grasshoppers! PayPal has not been fair. Don't waste your money!

I paid a contractor through an invoice app that utilizes PayPal. The funds were accepted by PayPal and deducted from my account but PayPal did not transfer funds to the contractor's account instead they closed their account as fraudulent and kept the funds. A month later the funds have not been returned to my account or given to the contractor. Basically, PayPal took my money and I had to pay the contractor again to keep them working.

PayPal now blocks you from being able to dispute a charge with your credit card company after you get scammed AND they REFUSE to do anything about the scam charges. They now appear to be working with the scammers to steal your money.

Every time I try to remove my debit card, it reads no internet connection. I'm just reading all the reviews from consumers affairs and starting to worry and wonder. I'm going to try custom services at 6am see if they can help and remove the app.

Honestly I’ve never been so disappointed in a company in my life. I am starting to think PayPal is a scam. I have used PayPal for years- using it to spend thousands of dollars between work and personal because I thought it was safer than just using my bank. But boy was I wrong! I have never had anyone hack into my bank, but I did have someone hack into my PayPal. They added their own address and phone number into my account as if it was a new business - changing my account from personal to business and then sent $41 to Kenya. I saw the transaction hours after it was placed and immediately called PayPal. I already changed my password. They said they saw the fake business and took that off and said I would be refunded the $41 in a month or two. Then a month or two passes and nothing gets resolved.

It is too bad that 0 stars isn't an option. Back in December I purchased tickets from StubHub that were fraudulently listed. Opened a dispute with my bank of which PayPal then reached out to me as they were the platform the purchase was made from. I contacted PayPal to confirm what needs to be done; should I close the case with the bank and open with them or carry on as I was already doing. They said keep it open with the bank and when the case is ruled upon, they will be notified of which they will then take action.

I would rate zero if I. I have been using PayPal as my financial institution for over 10 years now. Recently someone was able to hack into my account and make numerous purchases totaling over $10,0000. I did not use my acceptance pin (PayPal's security feature) to allow for these purchases. After finding out, I immediately called PayPal to only be told they will not refund the money! I would strongly suggest not using this company for any of your banking needs.

Someone made a $76 fraudulent charge to my Paypal. I did everything I could to stop it but Paypal made sure the charge successfully cleared. Their solution to the problem was to allow the payment to go through and then try to find the fraudster myself to get my money back. I've tried to close my Paypal but it won't allow me to shut it down. I've tried to remove my debit card from PayPal but they won't allow me to remove it. I went to my bank yesterday and had my debit card number changed.

I ordered item a item from Lovelivingchic. I ordered a license plate cover that supposedly came with wires & a remote to control the change. Instead, they sent me 2 plain clear plate covers that cost maybe $5.00 a piece. I contacted seller and PayPal about this. Seller told me I was late that it's a 10 day refund procedure, mind you this stuff came over 2 months later. I thought it wasn't coming at all, to be honest. I didn't get a good feel for company since I had the second in my cart and never made the order, I guess somehow company took my money anyway. I contacted PayPal about that and they said that I made the order even after I told them I didn't.

Absolutely without a doubt disgusted with PayPal. If I could give zero stars. I would. They make it so easy for cyber criminals to take advantage of others through fraudulent websites using fake merchant names. "Michael **" is the scammer. I hope the company disappears for good.

I made an online purchase through PayPal, but I never received my package. This was due to the seller's negligence, which resulted in an incorrect address on the shipping label (despite providing the correct address when placing my order online). This error led to a false delivery status, as confirmed by a USPS investigation. I disputed the transaction multiple times through PayPal, providing well-supported documents each time. However, after an unreasonable two-month wait, PayPal simply closed my dispute without even reviewing the evidence I provided. This left me with ZERO customer protection throughout the entire process.

I purchased a Christmas product back in November from Walmart.com. It was a 3 piece mini mouse art set, in return I received an air fryer. I called Walmart immediately when I received and told them, I let them know I wanted a refund and they said I would receive a refund once I returned the product, they emailed me a shipping label. I returned the air fryer, weeks go by and no refund. I called Walmart and they said they received the air fryer and that it could take Paypal up to 120 days to issue a refund.

They claim to have buyer protection. But make sure you read the fine print. Then when you reach out for help. You get well you should have read the user agreement. Just read their sheet over and over. Then a "supervisor" calls and says I’m gonna try and help and 2 minutes later in the chat. "Read the agreement". Just under 20 years of using PayPal. And their customer service is really no service.

I joined as a business merchant to accept credit card payment for my professional services. As a new merchant PayPal holds your receivables for Up To 21 days. They did hold my receivable, but approved payment after 4 business days, took their 3-1/2% fee and let my money sit for an additional 22 days before qualifying a transfer of funds. Here is the kicker - If I want the funds "instantly" they want another 1-1/2% fee or at NO FEE, I will need to wait another 1-3 business days to approve MY money transfer. Closing account after one transaction.

Paypal and Stubhub share the blame for this one. I thought I was purchasing four concert tickets for a total (after fees) of $417. When I hit submit on Paypal, the number jumped to $1666. I missed the 'each' on stubhub, apparently. So what? I immediately tried to cancel the transaction, but because of the way paypal works, no dice. What financial seller, service or bank doesn't show you how much you are paying in total before you hit the 'ok' switch? They have, of course, denied all requests for refund/cancellation of transaction. This despite the fact that stubhub never sent the tickets, which they no doubt are not in possession of.

I made a small purchase online for hair products and once I made the purchase I realized it was a fraudulent site. I never received confirmation email or a tracking number. I immediately called Paypal to let them know. They said they couldn't do anything because I had just ordered the products. Then I received an email stating they were denying my claim. I called my bank and cancelled the transaction and amazingly Paypal said they would allow the credit back to my account. Then they locked my account, I verified my account, now they are denying payment to my streaming services and say my bank is denying the transactions again a lie. Worst platform ever!!!!

I paid someone $150 for a craft booth rental. After they received the money, she stated that it wasn't received and asked for more and more money. I ended up paying her $228 after she said she would pay back the difference. After she started asking for more money and decided this was a scam and asked for a refund. She said there was no refund. So I filled a refund through PayPal. I explained everything and they were looking into it. I received an email asking for more information and I had 3 days to respond. I didn't see what information was so I emailed them back. I didn't receive a response. They closed the complaint favoring the other person. I called and and told them I emailed and was waiting for a response from them and he said there is nothing he could do as it was already resolved. I closed my account and will never use PayPal again.

I placed an order with Temu using my PayPal account. The order was around $240.00. Once I processed the order Temu showed a few other items and I decided to order about $30.00 in additional items. I placed the order and Temu added the first order and charged the additional $30 to it for a second charge of $275.00. When the orders arrived I received 2 of everything in the first order along with the additional items in the second package. I spoke with PayPal and returned everything except a few items totaling $122.00. Temu gave me about $80.00 in return credits from the first returned package, but did not give any refunds for the returned items in the second package. So they cheated me out of about $175 on the unintended second order. They kept making excuses as to why they hadn’t processed the second package.

This has to be the worst way to send finances in this country. I don't know if it's management or lots of bugs in the system. But, I have lost more money than I've successfully sent to someone. I am completely appalled at this app/company, whatever you want to call it. I even tried to cancel a transaction and the receiver attempted to refund it back to me and PayPal wouldn't refund my money. I assume they just kept it. It is amazing. Thank God our banks don't operate this way.

Absolutely and without a doubt, the WORST financial institution there is. They started out fine 20 years ago when I joined. Now, "customer service" is outsourced and worthless. Heavy thick accents that are completely unintelligible. I had money stolen out of my account from a person who's name, address and phone and workplace were all known. Police report filed, PayPal would NOT refund the money she stole. Told me to go to my bank even though it was their error that caused this mess. Corporate? We had to data mine to find their phone number and when we called, it jumped right back to overseas "customer service". DO NOT give this company any financial information. You WILL lose money!

I didn't realize PayPal was so unsecure until my I got an unauthorized charge and they wouldn't help me because it 'looked like my normal spending pattern.' I'll go back to using more secure methods like my bank and credit cards. Hate PayPal.

I recently purchased a 1200 and 1000 CT sheet set from Alive Pixels Online Services LLP. They are nothing but spam. They claim that they sell high-end Egyptian cotton sheet. The product I received was nothing but cheap, fake product. I disputed the charge and told them I wanted my money back. I after so many times of back and forth with the international shipping cost, with a hope that Paypal could do as they promised to their customer that they would provided extra protection, I escalated to paypal.

I purchased a ST205/75D15 tire with a Rim 5 Lug 4.5” centers. I received a 6 lug rim and a St255/75R15. This tire is too large and will rub the finders inside. PAY PAL wants me to pay to ship it back. Because the seller won’t reply back. I am closing my account!! They were a reputable company a while back but not anymore. THEY SUCK!!!! DON'T USE THEM!!!

The website increased my charge by 15% the next day. I issued a claim because I didn't agree to pay more and shipping was free. Then the website company never sent the product. PayPal said because I won my claim and got the extra 15% they charged me back that I couldn't get the rest of my money back even though they never sent me the merchandise. They told me I had to go through my credit card company. They wouldn't honor their money back guarantee if you don't receive merchandise.

PayPal does not honor their own purchase protection policy if you are scammed. Better to use Zelle or a credit card because you can dispute scam charges and your bank will reverse them per their policy. There are almost 5000 ratings of a 1 on this site, and the BBB complaints are about the same.

TERRIBLE RESULTS SO FAR. Re: Not Allowed To Transfer MY Bitcoin. PLEASE READ THIS ENTIRE MESSAGE FOR YOUR SAFETY. As of Friday, April 5, 2024, I have purchased a large amount of Bitcoin, paid my appropriate fees, etc. Everything has been correct. As of Monday, April 8, 2024, I have been able to transfer a small amount of my Bitcoin to my eWallet. Below is my Transfer details and Results:

PayPal is awful!!! Back in the day they were great. Now they make excuses for everything! I was scammed and they knew it. I communicated constantly and they lied that they were working on it. A service rep told me they were doing nothing about it, and I lost over $100. I ordered something recently, and again it never came. I communicated with them through the app, did due diligence through email, and they have done nothing to get me my money. But, they closed my case and told me to get my money back from the seller! Uh, PayPal that is the point of your service. I’m canceling my 20-year account with them!!!

Paypal paid for a purchase with my checking account instead of my credit card, even though my credit card was definitively marked as my preferred method of payment. This overdrew my account and bounced payments for my mortgage, my child's tuition, and various other things. Spent three hours on the phone and spoke with three supervisors, only to be told that they do not know how it happened and nothing can be done. The last supervisor, Malik, explained the situation with the explanation that this could happen at any time, to anyone. I will be closing my account as soon as PayPal can tell me why I have to wait another 12 days to do so. Antiquated company.

I ordered 1 pillow and 1 pillowcase. The brand was Derila. After I chose PayPal Credit, 2 purchase orders showed 4 pillows and 4 pillowcases! I called PayPal and told it would be disputed. I called the seller and was told the warehouse would stop shipping. The next day, I received an email that it was shipped. I called the seller, again, and was offered a 50% discount. I said NO, I would return the order as refused. Then, he offered to "allow" me to keep the order with a full refund. I said NO again. I wanted no part of their scam. When the order arrived, I immediately took it to the post office. The clerk wrote REFUSED on it. I was given a credit by the sender of $71.00 to settle this 168.00 scam.

When sending me a statement, they never included an envelope so I had to hand-write one which delayed prompt payment. I informed them of the situation.. My next bill was $88. I was charged $44 for a late fee.

Had to write this review. I gave 5 Stars. If I could give 6 I would because PayPal as your back. The process is a Little longer but if you're in the right it's worth it. Walmart obviously set my package to a different address Just sent a picture of my door and the picture that they had of where they dropped off my merchandise well I went through with Walmart was terrible but PayPal had my back. I've never lost a dispute because when you're in the right you're in the right and that PayPal by your side is comforting. Thank you PayPal.

I purchased an item using Pay-Pal because it is supposed to be secure and guaranteed. I went to the Post office to inquire about a message I received. Pay Pal showed on their website postage was counterfeit and the item was confiscated by the USPS. It is over a month and Pay Pal says they are investigating still. Pay Pal knows I won't receive the package and yet won't refund my money. I told them I no longer want the package. Terrible customer service!

Paypal *used to* be GREAT. I would not make any transaction without them. Now they are unreliable when it comes to refunds and TODAY they froze my account after declining a charge for no reason. My band said Paypal never attempted to charge the funds, they just declined my perfectly good debit card. Do yourself a favor & use ANYONE but Paypal.

I have been trying for 8 months now to get my refunds from a vendor to reflect under my promotional purchases balance under my PayPal Credit account. Under my transactions in my account, it was showing that the vendor refund PayPal for the chairs I return back to them. I only had to pay the $33.18 return shipping fee which was no problem. However the vendor refunded the chairs as three separate transactions, but it still showed that under my transactions that PayPal received the refunds. However, the refunds did not reflect under my promotional balance.

This site is full of liars, scammers, fakes when it comes from sending money from one account to another you got to get multiple Apple gift cards. When they say just one more card. Nope. You got to get another and another. They don't deserve one star more like negative stars. Nothing. Just a joke.

I've had 19 trouble-free years with PayPal. Used the to send money to friends, Purchase things and pay some bills like Netflix. I received a notice from Netflix that my payment was not processed and when I opened PayPal I saw the limited my account indefinitely. After countless calls, messages and emails. PayPal never gave a reason. Never gave me notice. They will not make any effort to explain. They only say it's limited and it's forever. No violation on my part. Never a late payment for 19 year. No notice from them. I only learned of this from Netflix... Use another money app. PayPal is not ethical at all...

My experience with PayPal was terrible, I bought eyeglasses from Aliexpress seller Oto Glasses for my Son in Italy. When we received the Complete glasses, there was a problem with the lenses and the seller agreed for a full refund of both the frame and the lenses. We shipped the items back to the seller who gave us a Tracking sticker for return. The tracking process was not progressing on Aliexpress website although when I searched through the Italian Posts tracking, I found out that the package was delivered to their warehouse. After trying to contact the Seller trying to explain the issue, the seller maintained its position, claiming that they had not received the return.

Boycott PayPal. They are not for the first amendment. Left wingers who undermine American freedoms. They do not care about you and did not release money a business that were selling American flags. The money that was rightfully made by the seller was held up by communist PayPal.

I paid for items through PayPal and they would not refund my money. I sent them all the information they requested and still no refund so I removed all my money from them and canceled my card and told everyone I know not to use PayPal.

Paypal has multiple website pages that promise a full refund, including original shipping. But caveat emptor!!! One of the caveats, hidden deep in the bowels of their legalhub is quote "if you’re filing a Significantly Not as Described claim. PayPal may require you, at your expense, to ship the item back to the seller, to PayPal or to a third party (which will be specified by PayPal) and to provide proof of delivery." WHAT THAT MEANS TO YOU IS "if the merchant makes a mistake and sends the wrong thing, the consumer is responsible for covering the costs of that mistake."

I have been on PayPal for several years. But I currently have had fraudulent activity. PayPal has been zero help. It is impossible to talk to a person. I am closing my account. They were fine until there is a problem. At that point they quickly demonstrate they want no part of it. Wash their hands and zero help.

I have a claim against G2A for allowing unvetted sellers market fraudulent products on their website. I unfortunately purchased something on this website. The seller refuses to refund the money paid and PayPal is just dragging the process out and my guess with close the claim and I will be out the money. Unfortunately upon review of this company's complaints on the internet this is a common theme with using PayPal on their website i.e. fraudulent selling of software with key codes that have already been used and using PayPal who refuses to do anything. The website should be flagged by PayPal and payments held.

Just horrible, PayPal is a company that is basically hiding in the shadows, playing around with your account and money. No responsibility at all, they can randomly lock you out of your account without any explanation. Customer service is just sad, they cannot fix anything. Don't ever let PayPal handle your money, it is the most frustrating experience ever.

I have never had a good experience with PayPal. Early this month I purchase item from a seller called LEDsupermall. There was no way for me to know that my Credit Card charge was going to go through PayPal. I only found that out almost 10 days later when I reached out to American Express to dispute the charge because I had not yet received my item nor had received any response from the seller. To my surprise Amex said I will need to contact PayPal (no happy at all with Amex in this case - which is another bad taste in my mouth).

I just had horrible experience with PayPal. All in short I got paid today for a freelance job from a company, that also pays other freelancers the same way through PayPal, I'm not the only one. But PayPal's system robots only targeted me, and that payment made by that company froze my account. After writing to PayPal executives, I was told that: I (the business) am a threat to the consumers (the comapny). That's according to PayPal. Makes NO SENSE.

PayPal doesn't tell you how to avoid their fees, they just charge you. I sell my own personal items, NOT A BUSINESS, and get charged their fee because the buyer didn't flag the purchase as "friends & family" instead they used the "goods & services" because they bought a "good"! Why would they think it's a friend and family purchase? It's slick on PayPal part to get fees from you without you knowing. Doesn't it seem the SELLER would designate what kind of sale it is? BEWARE. Tell anyone using PP how to purchase from you! FRIENDS & FAMILY = NO FEES! Shame on you Paypal!

After being an active member for 4 years. PayPal freezes my account and requires me to upload a photo of my id and face to verify my account. Just to transfer money to my bank account. Customer service wouldn't respond. Messaged them on (X formerly twitter) they wouldn't respond. They robo called me twice to let me know my account was locked. Just a horrible experience. With no explanation.

Too bad there isn't a 0 star rating. I had someone hack my PayPal account, making 5 purchases in an hour from a company that I had only purchased from a few times over 5 years. I caught it when the transactions were still pending per my PayPal acount, and reported the transactions as the fraud that it was. Not only did they put the transactions through, but stated "we’ve determined there was no unauthorized use." 24 years with PayPal, even a low grade moron could see these transactions were odd (EA Gamecards from Gamestop), notification of fraud before payment had finalized and they screw a customer of 24 years. PayPal account will be closed, reviews will be left to warn people. I hope they go bankrupt at this point. It's almost as if they WANT to screw their loyal customers.

After finding a $50.00 dollar charge on my PP account for "payment", I contacted PP to notify them of the matter and ask for their help in determing what had happened. I received a rather curt response telling me that the charge was determined to be legitimate and that my dispute would be closed out without further corrective action being taken. In contacting my bank regarding this matter, they conducted an investigation of the charge issued by the "company" and found it to be a clear act of fraud. My bank immediated issued a dispute with PP and froze my account until the security problems with the PP account were address.

I misplace my iPAD in January. I found it in February, Well when I didn't have my iPad someone was using my iPad and using PayPal to pay games. They spent over to 200.00 so when I went to call PayPal and make a claim almost two months later they sent me an email saying my claimed were denied. So I called PayPal to close my account. They told me I couldn't, because I have 5 open cases. So I CAN'T CLOSE MY ACCOUNT. I WILL NEVER USE PayPal again.

There's no way to describe the aggravation PayPal has caused ranging from erroneous charges that I spent hours correcting to difficulties logging in. Customer Service is downright terrible and that's if you can figure out how to talk to a real live person in the Philippines (nothing against the Philippines; I'm married to a Filipino). I DETEST PAYPAL.

Paypal business Mastercard in not recommended under any circumstances! I have had the worst experience ever trying to get satisfaction for double charges to my credit card account. I rarely have to dispute charges, but in the past when I have had to do so - the card company is really helpful. Not PayPal!! No one can help you when you finally get a person on the line. They really don't mean to be useless, but they are. Phone lines are open VERY limited hours. Horrible company! Do not bother getting this card. We have a small business and wanted to use it for our business charges. No Way! Would leave zero stars if I could.

The PayPal resolution process is a complete waste of time. Back in February I went to the MS office online store to simply purchase a download for the Windows 10 Operating System (OS). At the threshold the buyer must provide all the information to pay and process the download. I expected an easy procedure to accomplish the purchase, As I began, I discovered I needed the assistance of a "chat" representative. The response was prompt but largely unhelpful. After some time had passed the rep decided I needed to delete data to provide space for the download on my HP Athlon silver laptop.

Don't bother to have PayPal resolve a complaint, they will completely ignore you and then when you attempt to check the status of the resolution, they inform you the case was closed because you didn't respond to something, when they didn't ask you anything. Scammers! They are bad people to do business with, nothing like your bank or credit card holder.

I ordered Christmas sweatshirt from a company but received after Christmas. I had many issues getting responses from the company to return them so I escalated a dispute claim. I tried to change the type of claim but to no avail as I did received them but received too late to use them. I finally received a denied verdict 2 months later as they kept pushing the date later and later. All I wanted to do is return them and get my money back. The dispute/claim experience was not a good one at all. I will think twice from now on using Paypal.

I purchased tickets through StubHub using PayPal. The tickets were fraudulent. When I arrived I was not admitted entry and was sent to the box office. When I went to the box office the teller explained that the tickets were fake and pointed out they actually had someone else's name on it that I did not notice because I had just pulled them up on site. He explained StubHub are not their authorized seller and that this happened to several other customers that evening. I filed a complaint through my bank and they refunded me the money. However, PayPal said I needed to repay to them and dispute through them, I did and they said that it was an accurate transaction and closed the dispute finding in StubHub's favor. I continued to dispute and they said to dispute through StubHub, however StubHub has also been giving me the runaround saying PayPal has an active chargeback and has found in their favor so they have not refunded.

I purchased an item at the end of January. A few days later I noticed 3 charges for the same amount as the item I had originally purchased. Sure enough PayPal had setup a recurring charge when I had paid for a single item. I have spent the past month going back and forth with them and it has been a nightmare. First they denied any of my claims and said all the charges were authorized and closed my case making all further communication much more difficult as I could not simply utilize their resolution methods as each time I tried I hit a wall because the case was closed.

I recently purchased an item on FB Marketplace using PayPal and the item I received was not what was advertised. I contacted the seller and asked for a refund (no reply) and then contacted PayPal online and initiated a complaint asking for a refund for the "old bait and switch game". I received an automated reply that it would take 1-2 weeks, which was extended several times. I finally contacted my CC Co, which PayPal took offense to and after almost 4 weeks, they claimed they could no longer investigate because my CC Co became involved. If they had done their job in the first place it would not have come to that. They are not looking out for their customers and are no longer a trusted company.

PayPal thieves. Scheme of deception: they issue you a PayPal credit card, the only option for using cashback is to transfer it to your PayPal account. Then they block your account and your cashback disappears. PayPal stole more than $300 from me.

I usually use Venmo, but someone transferred money to one of my personal email addresses using PayPal. I didn't even have a PayPal account but I had to create one. My IP address was in France, so PayPal automatically created a French account even though I used the US site. I can't add a US phone number, bank account, and I can't do anything at all with the money in a French PayPal account. I talked to 2 agents. Both told me completely contradictory things. The only solution I have to is transfer the money to someone else in the US with a paypal account, lose the money from the conversion fees and the transaction, and have the person retransfer the money to me via Venmo. You're welcome, PayPal, for the free handout and the giant waste of time on my part! There is NO reason to use PayPal. It's a dinosaur.

PayPal used to be a company I was confident in using. No more! In trying to get a dispute resolved, either the automated service would disconnect me or when I was finally able to reach a live human being, I'd get disconnected as well. I kept my calm, but barely. I made 4 calls yesterday and 9 calls to PayPal today. I will never purchase anything through PayPal EVER AGAIN. Unprofessional, unhelpful, and I have not been refunded the full amount of my purchase. They wanted to offer me a voucher for another purchase, but I am holding firm. PayPal needs to be held accountable.

I'm utterly disappointed and frankly infuriated by PayPal's abysmal handling of my recent dispute. It's not just a matter of poor customer service; it's a glaring example of how PayPal chooses to side with shady third-party companies over its loyal customers. Recently, I fell victim to a deceitful company that promised the moon but delivered nothing but disappointment and frustration. Despite following all the necessary steps and providing concrete evidence of the scam, PayPal shockingly decided to favor the fraudulent company. What's even more frustrating is PayPal's so-called "helpdesk" and "dispute team." It's like talking to a brick wall – unresponsive, unhelpful, and utterly useless. They seem to have mastered the art of deflecting responsibility and turning a blind eye to customer grievances.

A fraudulent website connected to my PayPal account and took money from me. After contacting PayPal through the claims department, they credited back the fraudulent charges only to reverse them later. Trying to connect or talk to anyone who can or is willing to help is impossible. In today’s cyber environment, PayPal does not provide any protection and they are no help at trying to resolve an issue. Once I paid the negative amount (3 times due to their math error and exchange rates - one 2 cent payment and another 65 cent payment) I finally was able to close my account. Ridiculous. Will never go back.

PayPal has unethically and illegally withheld $5,400 of my money without justification. In October of 2023, I mistakenly reported a $5,400 charge to my credit card through PayPal as fraudulent. While I was still on the phone with my credit card company, I realized my error and informed them that the charge was, in fact, legitimate. However, they insisted that the fraud charge must be investigated which could take up to 90 days. In the meantime, I paid the merchant, Gwinnett Refrigeration, the $5,400 cash from my checking account, also through PayPal. When the credit card company informed me of what I already knew and had informed them, which was that the charge was legitimate, they reinstated the $5,400 to my credit card account. I disputed it based on the fact that the merchant had been paid.

PayPal's customer service.... Well, there isn't any. These days, it doesn't matter if you contact them through the online resolution center, or by phone; nothing gets resolved. They either don't understand what you're talking about, or you get hung up on. So, today I called them about a double billing on a pay in 4 transaction. And, after fighting with the automated line, so I could actually get a live representative, I was transferred by the first rep to another one. And, after informing her of the issue, I was placed on hold for 8 minutes, and then I was hung up on.

If there is an issue with your transaction, forget about a timely review and resolution. My past experiences have proven that and my most recent case is expected to be concluded in 2 months. Customer service is almost nonexistent! I am done with them.

I've been chasing the customer service for more than 2 months, to close a case that was generated in January 10th 2024. The story started by an authorized purchase that went through by visiting one of the sellers, and the purchase duplicated in a couple of minutes, Cut the long story short, The item arrived in my location and when I opened it I find out they shipped a totally different item, total amount charged was over $100 US dollars, And the items got shipped it worth not more than $5. I've been calling the customer service speak with many supervisors, And I provide them with many pictures, but unfortunately they didn't do anything, they keep giving a fake hopes so you can wait more and more, without doing anything. I don't recommend this company at all, since they cannot fulfill their promises to any of the clients. Really disappointed, And I I will move on to put it an all over the source of the media.

After Sending My Fiancé an Emergency 600 dollars PayPal informed her she would not be able to access the funds for 1-6 months, This is a clear breach of contract law and I will be filing suit if not addressed.

In the past, I use PayPal for personal use so I thought I would use them for business use. I registered with a business account, jumped through all the hoops that they wanted, gave them all the information they wanted. Had my face scanned to confirm my identity to be able to gain access to funds that have been put into my account to not be told I can’t have the money for another 21 days. If you're wanting to use for business use you won’t get paid for at least an additional month so use Venmo or Zelle.

These reviews seem to say it all --- yet PayPal continues to have the right to rob people, apparently because consumers want what they believe to be convenience. What PayPal NEEDS is competition that serves the consumers who keep them in business.

On two occasions I have turned to PayPal for support with getting refunded for purchases made on eBay. It doesn't appear that I will ever see my money back. PayPal does NOT protect their customers, and they are impossible to get ahold of when you have a problem...just like eBay. I'm finished with both companies.

I've been with PayPal for almost 7 years. But after what happened today I'll be closing my account! It's not about the $1.00, it's about how/why they withhold money. I purchased $9.00 in gas and PayPal Not the gas station withheld $10.00. Usually, in the past, when my transaction is completed, I'll get back my $1.00 in minutes. Well today I was informed that PayPal will hold that $1.00 for 7 days. Now, I only put $9.00 of gas in my car & when I put more gas in it, they will hold another $1.00. Those dollars add up & I'm currently on disability with cancer. So those dollars add up & they Never give you enough money on disability, so I'm fighting to keep every dollar if I can!

I made a purchase that became out of stock and the seller was having problems with PayPal but acknowledged canceled order and Paypal was taking too long to return my funds while I was instantly able to get a refund from my bank. They are now saying they paid my bank twice and are holding firm after a call from executive office by ** girl for 2,038$ in collections. They removed my PayPal account and didn't respond from executive office when I sent my bank statements showing only 1 credit to discontinue the harassment.

Wish I had read the reviews prior to accepting payment from someone thru Paypal. This is a rigged system where they charge you and use your money for their personal investments while you have to wait for them to decide when to release a portion of your funds back to you. If I have to pay to use your service, then why am I waiting to receive my funds. Then they have you talk to an idiot bot which is smarter than the customer service reps they use who seem to be collecting your personal information with every single person you speak to. I do not trust that my information is private with this company. Once I finally get the money I should've gotten 3 weeks ago, this app will be deleted. I will never accept another paypal payment and will list on all social media the reasons why I don't use their service. Horrible phone call just made me more angry. sorry for venting but AAARRRGGGHHH!! Why do we pay for this kind of crap is dumbfounding!!

As a tourist, I was in Florida, USA. I had my bag stolen. I bought a PayPal debit card from Family Dollar to use it temporarily. I deposited the last money I had left in my pocket into the card. Turns out the card was not active! My first question; How to load money to an inactive card? Shouldn't it be active as soon as it is loaded? Then I had to call customer service to get it activated. And for this, you need to know good English. I didn't have enough English! After calling customer service, we saw that. You need to register with SSN for the card to be active!

Since all these companies are moving to chatbot that can't answer most questions, it is a mess. I saw some money sitting in my account. It is impossible to determine where the money came from. It is not in recent activity. The bot does not know what I am talking about. I cannot talk to a live person. Such a shame for a big company like that.

I like PayPal so much. It's super convenient for my online shopping. I don't have to keep entering my credit card details every time I make a purchase and also Almost everywhere I shop online accepts PayPal. It's like a universal way for me to pay for things.

They have sided with the buyer though they themselves admitted on here that they got their service and are charging me $18~ so I GOT SCAMMED and PayPal's charging ME a fee for it! Yeah, GOODBYE. NEVER USING THEM AGAIN. CASHAPP ONLY.

I just canceled my account with PayPal. At 5am I received an emailed receipt that I had purchased a gun. I didn't buy a gun. I tried calling their customer service number and got a person who I had a hard time understanding - who started taking me though this long process on my computer to cancel the purchase on my account. At one point I started feeling uncomfortable doing this process (WAS THIS A HACK?) So I hung up after this person yelling at me this was the only way to correct my issue. Instead I canceled my account. I thought this was one of the safest way to buy over the internet... guess not.

Well, after something like 20+ years I've finally given up on PayPal. PayPal has become the preferred method of receiving money by criminal scammers the world over. My account was never hacked, PayPal has just become a mismanaged joke of a payment processor that seems to be happy with profiting from, and thereby conspiring with, criminals. I've been victimized by multiple scam sellers who PayPal seems perfectly content enabling. It is relatively easy to implement controls to prevent consumers from being robbed. However, it is clear that PayPal values the money they glean from the criminals more than protecting their honest customers.

I had an issue with a retailer who did not deliver my goods on time (delayed by several weeks), rendering them unusable. If I had paid simply using my credit card (Amex or Visa), I would have been able to file a claim and the retailer would have had to work to defend their service. PayPal's claim system works in favor of the retailer rather than the consumer. My resolution of my case went back to the retailer, who was completely at fault. I have learned my lesson and will no longer use PayPal as a payment option with retailers. You are NOT protected on your purchases with PayPal.

I’ve had my account hacked in the past, and the people from an entirely different part of the country stole my debit card info, so there’s no security. Also whenever a seller scams someone PayPal sides with the seller 100% of the time. There have been times when I refunded things on eBay, but I never received the refund from PayPal, so I had to submit a fraud report to my bank. Whenever I sell things on eBay I get a 13% fee from eBay THEN ANOTHER 4.5% fee from PayPal on whatever I sold. Both of which take money out of the shipping cost as well.

Paypal is the worst card company I've ever dealt with. Cash App is the way to go!! Paypal deactivated My acct for no reason at all. In fact they couldn't even give me a reason. They're holding 700 dollars from me and will not release it. My water got shut off and I have rent to pay and they don't care. They have no sympathy for their customers, will not work with them and they don't care bout customer needs. Customer service sucks. I just want my money and not to ever have to deal with this company ever again. They hold our money hostage for no reason at all. I'd use cashapp over paypal any day!!

I purchased an item through PayPal, the company I purchased the item through has consistently provided bunk tracking numbers. PayPal won’t do anything about it. It’s unbelievable that they won’t stand up for the customer.

I, admittedly stupidly, ordered something from Facebook ad in Nov 2023. By 12/15/23 no package, nothing. Contacted PayPal Resolution Center. No response. Escalated on 12/17/23. 12/28/23 received seller's info. That’s the ABSOLUTE LAST THING PayPal said. I have tried at least 14 times to contact PayPal regarding my refund and ZERO RESPONSE!!!! PayPal is supporting the scam artist!! Which was QiZho Trading Co., LTD which DOES NOT EXIST ANYMORE! Avoid PayPal!!!! Of 2 requests for refunds, they finally settled 1 but to this day refuse to settle other! Now having to report PayPal to Fraud Department to my bank.

My account was being used by multiple "businesses" that in fact weren't even a business. SO when I call to get help from PayPal they say I have to contact the business but there is none because it's fraud and shell companies. So long story short they do not help at all. Skip the PayPal scam and just use a credit card. Credit cards are secure and get your money back to you asap. PayPal makes it such a hassle and DOES NOT PROTECT THEIR CUSTOMERS. They are just a third party that's not secure making money off your transaction. Never will my family use them again!

I return item using return label provided by Neiman Marcus. Item was delivered by UPS, but Neiman Marcus wasn’t refunding payment. Every time I called they were saying it’s in process. So, I opened the dispute with PayPal. PayPal didn’t do anything either. So I emailed to Neiman Marcus and received email confirming that they received the item and they are going to refund the money. I went and closed the dispute. After months when I realized Neiman Marcus is not refunding my money, I went and asked PayPal to reopen my dispute. PayPal was keep asking me the same questions, and proof of delivery. I had to provide the same information over and over with no results. They would just close the case even without sending me notice! I spent 3 months trying to get my money back then I just closed PayPal account. And now I’m going to spread the message about Pay Pal and Neiman Marcus how bad they are!!!!

I recently moved and changed all my addresses on the Paypal website. It seemed to be working properly, as I then ordered from two different places and the transactions both reflected my new address. Yesterday I ordered some winter boots online. When I received a confirmation e-mail from the company, I noticed that it showed my old address as both the shipping and billing addresses. I called Paypal. The rep kept trying to tell me that I must have entered the address myself. Totally false. I only clicked on the Paypal button, as I usually do, and they then fill in all the pertinent information. I'm trusting them to do this for me.

Someone hacked my account and despite me alerting Paypal, disconnecting bank accounts and opening cases, Paypal keeps letting them run transactions. They are keeping bank information on file even after 'removed.' They do not care. Don't even set up an account, they have no security and even less empathy.

I bought an item from eBay and paid via PayPal. Scheduled delivery was December 16-18. 2023. On the 19th with no shipping information I contacted the seller no answer. On the 20 I contacted them again and they responded 7 hours later with tracking info showing item wasn't even dropped at UPS. I left out of town. I contacted eBay who said, "We can't do anything since there is tracking info, escalate to PayPal." I escalated to PayPal who prompted used the same excuse and closed the case.

I did some yard work for a gentleman. Got paid upon completion. Had a contracts and text messages stating I completed all the work he put services. Never received file. The complaint they took all the money out of my account and gave it to him so basically anybody can file a complaint and just get their money back when under customer review. They took all my money for Christmas and left me broke. Terrible. PayPal is all about fraud. They'll take your money. Don't give you a fair review. Had all of the text messages and contract and they said it wasn't good enough. They said the text messages I could have wrote them with his name and number on them. PayPal is the biggest scam. They left me broke on Christmas. Took all my family's money. Had to wait 2 weeks for my next paycheck. Broke the whole way through. Customer service was very rude.

I had money sitting in this account that I earned through Microsoft. When I tried to get it, they caused me so much frustration. First, they don't respond to ANY emails. When you call, they pretend like they can't hear you. Then when I put in the system that I wanted a check because they wouldn't verify my bank account, there is no date as to when I will receive the check. All it says is the request was made on the date that I put it in. When I called you have to go through all kinds of changes only to speak to a customer service agent that literally changed the time frame to receive the check 3 TIMES. Microsoft and Ebay need to stop using this poorly function, ridiculous company. They are HORRIBLE!

Put in complaint and heard nothing from PayPal until one day before Christmas. Never had a chance to escalate to claim. Closed 2 hours before I returned their email. Sided with seller and never even heard back from seller.

It's taking very long to resolve a limitation on the account and poor communication to notify that there is a problem with the documents. Also very difficult to reach out to live agent thru chat. It's more than 5 business days to resolve my account as they say it's up to 5 business days.

There was a fraudulent charge to my account. I disputed the charge-filling out all of the needed information. A PayPal (PP) representative wrote back that PP that I had “made a purchase agreement with the merchant” therefore the charge was “consistent with my purchase history.” Their notice cited some kind of documentation to support the decision. I again informed PP I had never heard of the merchant and had not made a purchase. I requested the “documentation” used in their determination three separate times. It was never provided.

Someone hacked my account and stole $1800. PayPal claims that because it was done through a transfer, I am not covered despite that the charges being blatantly fraudulent. It is impossible to get a hold of someone and then they tried to recharge my account for the fraud charges. Absolute garbage of a company, stay as far a way as possible.

I made the foolish decision to use PayPal 4x4 on an online purchase. The item took over a month to be shipped after many times requesting the seller to send it or refund me. The item finally arrived and it was damaged. Looked nothing like what was advertised on the seller's site. I disputed this with PayPal over a month ago. I provided so many photos to PayPal of the damaged item, what was advertised, & communication with the seller telling me that I'll be refunded. ANOTHER month goes by and I still don't have my money. PayPal said they will only refund me if I ship back the damaged item with my own money. I did and provided proof of delivery. They were supposed to give the seller 5 days to reply after delivery, but it's been over 2 weeks now since the item was delivered back to them, and PayPal told me they never heard back from the seller.

I received a notification about a charge made to my Paypal account. When I checked it I immediately called paypal. I notified them this 450$ transaction. I did not make these transactions. Along with several more charges. I told them about this while the charges were in pending. Then the payments went to Hold. I thought great. Paypal caught this and stopped the transaction. I was wrong, they allowed the payments to complete and now trying to charge me the money and refuses to pay back what is owed. Paypal keeps asking for my business account info or asking about how much stock I own. I OWN NEITHER. I've never bought nor sold one thing thru paypal and have been accused of it all but called a liar and thief. This has been for 35 days now. I've almost lost my car because of this.

A charge appeared on my debit card bill, contacted Pay Pal unable to reach any human at Pay Pal. Written complaint-no response from Pay Pal. Charge from a company that Pay Pal knows this company is a scam company! I did not contact this company! I don’t use Pay Pal!

I had been with PayPal for a very long time and had transacted a lot of business with them, made them a ton of money. A client issued a dispute which was the first one I had ever had in 8+ years. The client claimed I had not provided the promised documents to her. PayPal initially sided with me then changed their decision. I provided copies of the agreement, texts, emails and all other correspondence showing I had provided all necessary docs (same docs I provide every client & never had a problem). PayPal supervisors I spoke with agreed with me.

On 12'08/2023, I made a legit purhase of $206 to be sent to a specific recipient. Shortly thereafter, PayPal began to generate many more fraudulent charges of the same or much higher value to my Apple Credit card. Needless to say, Apple is on top of things and rejected the charges as fraud. I followed their system and filed a complaint with their online message bot. It told me 9-10 days to resolve the issue. In the afternoon, I blocked the recipient and the fake charges stopped for a few hours. Yesteray evening, they resumed in force. I complained again and demanded they stop the fraudulent charges. This morning, I received an email from PayPal stating that they reviewed my case and there was no fraud because I made one legit purchase.

I have Paypal for over 20 years without any incidents, but recently my account got hacked into and change the information and start withdraw my money from paypal and bank account. Open a case and it was immediately closed saying there's no suspicious activity. Paypal security is no longer with modern technology, I'll be closing my account and will never return.

I have been paying for a service that uses PayPal as their payment processing center. The vendor no longer has contact information listed but is still providing the service. I contacted PayPal because again, my vendor has no contact information list anymore anywhere, to get contact information to the vendor, who again uses PayPal as their payment center, so that I could update my payment information. First, the representative refused to assist me because I personally did not have a PayPal account. Second, it took 30 min to be transferred to a supervisor after several refusals to do so.

"November 3, 2023 Order # ** Total: $1,141.68. Order Details 105'' Minimalism Cloud Sofa Loveseat with Two Pillow 105'' Minimalism Cloud Sofa Loveseat with Two Pillow. Option: Beige. Quantity: 1. Status: Processing at warehouse. Estimated Delivery: Awaiting Tracking Update. The warehouse has received your order and is preparing it for shipment. Unless otherwise noted on the product page of the website, most items ship within 1-2 business days."

What does paypal do with your held money? Paypal takes the fees and the money being held and makes structured timed investments based on the time they are holding your money. Is your money insured like in a bank? No. Get your money out. It is at risk.

I started a new business account with PayPal and quickly sold some consulting time to my first customer. Paypal instantly took their fee and then locked my account saying they would hold the funds for 6 months. I contacted my customer who called Amex and Paypal to resolve on my behalf. My customer and I have a great relationship and he was only trying to help me, not support Paypal. Long story short Paypal not only took their fee but also took it again when Amex filed a Chargeback which was a mistake and was requested to be cancelled by my customer.

I've been with PayPal for many years now. I'm a retired male with a professional degree who lives by integrity. Last week, a PayPal phone call was hacked and I didn't know it until it was too late. I called back to PayPay afterward and reported the incident at the same time my wife was calling both American Express and Wells Fargo Bank.

I lost 50$ to a scammer and this fraudster said it’s not unauthorized. I never authorized and don’t know the user who drained my account. I removed all credit cards attached to the PayPal account. Unreliable and scam artists.

Today, Paypal cost me about 3000 dollars. After holding money for over 24 hours, I used it to exchange cryptocurrency to a place I'd made 2 other transactions with. As of now, I'm stuck in it. I cannot even send money to my bank account instantly. It's also holding another 8k that my bank has approved. That's not to mention the ridiculous fees I have to pay because they make me do multiple transfers instead of sending all the money at once. WHAT A SCAM! Go ZELLE!

In my opinion I was robbed by PayPal for using my Canadian Credit card to purchase a 10K plus item on Nov 7th from a US website! Instead of simply entering my credit card info directly to the website I chose the pay with PayPal option. I was unaware that PayPal would then use a US to CDN exchange rate WAY below the average rate that day. Having spoken with Visa, they would have used a rate of 1 CAD = 0.7328 USD and PayPay used 1 CAD = 0.6965 USD. The difference on $10909 US dollars was $642. Had I used my credit card Visa would have charged me $15,028 but PayPay passed on a charge of $15,663.

I had it with PayPal, no protection whatsoever for a customers. All the disputes take so long and the options they giving you are so stupid. I will delete my account with them after 20 + years. Useless service...

I was scammed on a bogus website and immediately noticed and contacted PayPal, I was charged twice for 99.00 from 2 companies I never heard of. They said since it was authorized they could not refund me. I tried telling them I didn’t authorize with those companies but they would not stop payment. In my opinion they do not care that their customers get scammed. I will be closing my account with them and do not ever intend to use them again. The reason we use them is for security but they didn’t back it by allowing payment to go to fraudulent website.

On 10-01-23 a purchase went through to Youzu PTE. LTD for $200 which was for the game of thrones winter is coming. It was supposed to be for $20 and was reported to them both that the software was hanging and glitching and was basing its mouse clicks on the wrong timing of mouse locations. I was told by youzu "there was nothing they could do" and "they are aware of problems with the software" and "they are sorry". I put it through Paypal to "get my money that was now stolen back". Paypal did nothing except condone Youzu's misappropriation of funds. Liars. I'd love to share the whole conversation with them but when I click to go in customer service I now only get an error page. I have a notepad copy of conversation and when I was and am still unable to get into customer service for that account but it won't let me share .txt file paypal was shown and it didn't matter. They still denied my claim.

PayPal has tabs for closing your account. But, these are hollow. You can't close your account nor can you contact them. I've been forced to cancel my credit cards and close my bank account. Just stay away from PayPal.

I do not even do business with Bitcoin, and someone is using PayPal to buy bitcoin under my account. I’ve spent hours trying to fix it. Instead, I changed banks and states. Try getting the money now. I do not recommend you ever by no means for any reason, should you use PayPal? If you want my recommendation there it is. PayPal is terrible.

12-20-23 No such consumer protection for "resale - inventory" items. 30 days to credit underlying credit card. Worthless and predatory policies. Canceling account. They give you the details after the fact when they deny the claim.

A customer filed a fraudulent complaint against me. The funds he had paid were removed from my account. I responded to the complaint and got a notice saying that I would be contacted if further information was needed. Instead, I got notice that the case was decided in the customer's favor because I didn't supply what they considered proof of delivery.

My Product was delivered with visible damage to it. PayPal, with all pictures of damage, would not refund me. I extended myself to pay the insurance, thinking if something went wrong, it would be covered. Don

Honestly surprised America allows this company to operate. My account was permanently banned. I was accused of fraud when I filed an unauthorized transaction. Became angry when I asked for explanations of charges. I asked a representative for a copy of the investigation I opened and was refused. I told them I could not pay or accept charges I did not understand or know happened and was immediately banned. Afterwards my family was threatened with ludicrous accusations. I thought in America in a capitalist economy we had the right to explanations regarding my money. I had to block them from my bank account. They accused my bank of fraud.

I’ve been waiting for a refund for the past week and PayPal wanted to blame everyone except them! I spoke with Jennifer who clearly did not care and just didn’t seem to mind at all. For a manager she is horrible and I could only imagine how she treats other customers and her staff.

I joined PayPal Sept 18th to buy some ** from India, that went fine. I checked my PayPal account on October 30th and looked at the activity in my account. Someone hacked his name into my account and charged from October 3 through October 8 my account 24 times for a total of 5600 dollars. Before that, I never heard of this guy. I called PayPal and the person at PayPal was just as shocked as I was. I had the person block my credit card which they did. I reported this my credit union which holds my credit card and had that card cancelled and got a new card and filed a credit card fraud claim.

I could never use PayPal because everytime when I added a checking account as a payment method they want me to wait 2 to 3 days to verify 2 pending deposits which will always be something less than $1, but once the deposit shows and I go to confirm the deposits, it gives me an error message telling me the deposits are wrong and once you get it wrong 3 times it will automatically remove that payment method and you’ll have to try all over again. I deleted my account and the app after that.

I used PayPal as one of the payment options for my mobile DJ business. Unlike Venmo or Square PayPal would routinely hold the funds "pending review" for 2-3 weeks. I DJ'd a Havana Nights party in September and they wouldn't release the funds to me "pending review". This time it took nearly seven weeks. I messaged them several times asking what the hold up was and all they would tell me was it was "under review". They'd ask for details etc every time I made an inquiry. Finally the party that hired me unloaded on PayPal verbally and they released the funds. PayPal is too difficult and heavy handed to work with. Someone shouldn't have to beg and threaten in order to get their own money. If a traditional bank operated this way they'd be out of business in short order.

RETURN MY MONEY if your application can't link an account, I haven't started using it yet, and there are already a lot of problems: the bank account is not confirmed, the support chat is loaded every other time, you can't attach a photo. A crappy app, demolished it on the 3rd day. Wasted my time.

I am a small business owner that provides lessons for children. This parent decided they wanted their money back even though I have it clearly stated no refunds. So first PayPal took part of my pay which was already a very affordable price so that this person could have the PayPal insurance. They submitted a claim saying they never received the product. I contacted the parent when I saw the dispute and asked was this correct. She said yes that she didn't like the class because we offered her child a snack which is also clearly in the description of the class and we ask the parents when they dropped their child off if that's okay. She wanted her money back because she said she only went to one class and didn't like that we offered her child a snack. Obviously this is just someone who wanted their money back so I looked through my photos and sure enough her child had attended all the classes!

DO NOT USE PAYPAL!!!! I just became treasurer of a local non-profit that was using PayPal. We had some issues with the platform, so I called Customer Service. BIGGEST MISTAKE of my life. Here's what happened: 1). 3 weeks ago a support ticket was opened. I was promised an answer in 10 days. When I called back, they said the ticket didn't exist! 2) There is no way to TALK TO someone from Technical Support, yet they don't answer your email. 3) Their customer service people are uninformed.

I had to ask my brother for some financial assistance to pay my rent so that we wouldn't be evicted. I tried to process the payment about 3 times before it went through. I was unable to make the payment using the account number and routing number of my debit card, which only costs me $2.99 to pay my rent that way. Instead, I had to make a payment using a debit card, which cost an extra $10. Plus more fees were added due to my rent not processing, and we were just days away from being evicted.

I've been trying to set up a PayPal.me account since May. The "customer service" department is incompetent beyond words. The agents are clearly following a script, and when it doesn't work, I am told there is nothing they can do and I should just keep trying. Seriously? That's the advice? Worthless.

I bought a pass for ferries in Greece using PayPal that was useless and not accepted by any entity in Greece. I followed PayPal's instructions first contacting the company. After receiving no restitution, I escalated this to a case. I attached documentation and followed all their instructions and waited. They then denied it stating that I failed to provide documentation. I spent 2 hours on the phone and had a customer service representative who finally agreed to refund the money and to expect it in my account in 7-10 days.

I had a dispute and PayPal was very supportive and helpful to seek a resolution. I am thankful that they have a 90 day dispute window. I literally was right at the end of that time frame. I have been with PayPal for like 20 yrs and I have never had any problems with their service.

Someone sent me money domestically, I tried to refund the money and the earliest that person can get that refund if I refund it today 10/27/23 they will get in April 2024. Like c'mon this is a freaking joke. And another thing I can't withdraw all the money either. If I want to I have to wait 21 days. Even the banks do not operate that way. How are you even staying in business in this fast world of mobile banking. How is this even legal. PAYPAL HAS BECOME A SCAM. No way these types of practices are legal if they are they need to be revised.

PayPal has to be the most incompetent money manager I have ever worked with. They have consistently put through transactions that I have told them multiple times are not valid but they kept putting them through. Then someone hijacked my account and transferred $100 from my account into theirs, and PayPal has been dragging their feet in rectifying the situation. Now they have frozen my account because of suspicious activity that I am the victim of. I am so done with them. Do not use them. They are terrible.

My account was blocked for no reason. I can't transfer to myself or others. Support is useless as always. They don't know what they're doing. I wish I never used them and only used Stripe. GIVE ME BACK MY MONEY YOU SCAMMERS!

Would give them 0 stars if I could. I have had 2 customers pay recently and Paypal keeps holding. This is a years old account. I stopped using them years ago for similar reasons. What's worse is that this order is for a customer who has purchased 10x. Because this is a custom order, it's important to process payment fast. And fast shipment. My business also deserves to be paid quickly as well. Account will be canceled as soon as this payment clears.

Ordered a bike 9/28 from **. The day it was set to arrive, 10/6 I took off work to wait. At 1:46 pm I received notification that the item was delivered. No one came to my door. I looked outside. Nothing. I immediately contacted the seller and FedEx. I opened missing package cases with eBay and FedEx. After a week I opened a case with PayPal. Today 10/21 I received notification that PayPal sided with the seller. I did everything I was supposed to do. Ordered, paid, waited, reported, updated and nothing. The bike obviously went somewhere but not to me. I’m sickened. Long history of using PayPal and eBay with zero issues yet no one believes me. I’m 53, single father, small business owner. I ordered a bike to commute to my restaurant. I did nothing wrong but I’m out a lot of money with nothing to show for it. Should I hire a lawyer? I don’t want to just lie down since I’m not in the wrong. Any suggestions at all are appreciated.

I'd expect nothing less from an idiot like Elon Musk. PayPal is a useless product that is a pain in the **. I wanted to buy a simple comic book from Warrant Publishing and PayPal sends you codes, texts all types of ** instead of just making the payment option streamlined and easy.

All my funds were frozen for over 3 months and I had to shut down my ecommerce shop for the whole of that time as I had over 300 orders to fulfill and little or no money left over to do so. So, in a nutshell, you're more likely to go bankrupt if you sell online and rely heavily on PayPal to receive payments. Avoid at all costs!

Months after moving to a new address, I had ordered a couple of items and used to Paypal to purchase. The items were shipped to the wrong address....My old address, even after prior purchases were shipped to the new address. I spoke with 3 supervisors at PayPal who agreed they had a glitch in the system but they refuse to refund my money. Their purchase guarantee sucks!

Do not use PayPal if you value your money. My payment was sent to the wrong person and I notified PayPal immediately that the transfer needed to be cancelled. They informed me that there was no way to cancel the transfer. I find this ludicrous. It has been three days and still no resolution.

I am a functional medicine physician. I provide both primary care and adjunctive care in my clinic. This includes nutraceutical IV therapy, hyperbaric therapy, supplements, ozone therapy etc. We focus on chronic fatigue, environmental medicine, and tickborne illness. My patient population is fragile. Every 30 to 45 days Paypal locks up my account and wants me to "prove" that I am not engaged in fraudulent activity. I have sent them copies of my medical license, my DEA license, paid invoices, and my driver's license. They claim that the trigger for these lockdowns are the Health Savings Account Cards which have to be manually entered into their Zettle platform as Zettle does not offer magnetic strip readers only chip readers. Every time they unlock my account they apologize and inform me that they will do all in their power to stop this from happening. They claim they are accelerating it to management - blah blah blah. It is all lies.

IMO - The Worst On-line Payment Service. They always get their 3% fees for transactions and they seem to make up their rules as they go. They do not treat customers fairly or in a logical and explainable way. Seems like many of their actions are automated computer code decisions as opposed to someone actually reading and understanding the nuances of the case.

PayPal took over $1,200 from me, seized the money without warning. And banned me from using paypal. They are a huge scam. Please do not engage with them. I even provided proof the money was supposed to be sent to me and they still took it. They are scammers. Please do not use paypal. They can seize your money at any time with little to no excuse whatsoever.

I had a friend send me some money 2 days in a row. The 1st day, the money went through with no problems. Today's payment was put on hold for no reason. When I reached out to get the hold remove they refused. They forced me to do a refund and then took at their fees twice. This was the worst experience I have ever encountered.

I was permanently banned from PayPal in 2021 and have spent a lot of time trying to figure out why as they refused to tell me. While reading through their response to my latest CFPB complaint, I saw that they alleged that I had sent them a fraudulent passport image with an "inconsistent" date of birth. Given that this is the exact same passport I've used to cross borders a dozen times, that's complete nonsense. Apparently, they reached this conclusion because they found someone else with a similar name on a people search engine. If what they said is true, then this was remarkably unprofessional. They have caused me no end of harm because of their unwillingness to follow through.

Hi, I had someone who got into my account and created a subscription. On October 3, 2023 this scammer was able to take $220 from my account, and I reported the problem right away to PayPal. While I was on the phone talking the customer service and being convinced that PayPal guarantees your money and investigates cases, we got disconnected. I called right away, but I was told that customer service is closed for the day. Five minutes after this happened, I received three emails that my case is closed and they think that the transaction was in good standing.

Do not use Paypal to send money to friends or family. I attempted to send a small amount of money to someone who was not in the system, but I did have her phone number. I was worried about the transaction, so I checked the phone number at least three times prior to sending it. Despite my precautions, I received notice that I sent money to someone I did not even know. There is no way to stop the transfer at that point. Paypal could easily ask for a confirmation about to whom the money is being sent but does not. It allows for the perfect crime. If someone at Paypal is directly money to their friends and family, you have no recourse. They will not even investigate what may have gone wrong. Thus, do not use this company. Who knows what other dishonesty is going on with this company? I am done using them for any transaction. I am sticking to Zelle for cash transfers and using my credit card directly for payments from now on.

My family have used PayPal to send money back and forth for years. All of a sudden I’m getting messages that there was a dispute for 2 transactions sent to me from my mother. I contacted PayPal and was told that the other party has a dispute going and that if the other party does not respond in 21 days this will close. I contacted my mother right away. My mother told me that she has not made any disputes and immediately contacted the credit union she uses. There she was told that there are no disputes on her account for this year 2023 and as far as 1 year ago. None. My contacted PayPal and on speaker phone the rep is telling us that she has a dispute going and until this is cancelled it will stay. My mother went in person to her credit union to have them check again, to find there were no disputes going.

I no longer support PayPal, Inc. Worst experience ever with a money transmitter/financial institution, and the worst and least human customer service experienced. Not interested in doing business with a company that works in such shady ways and in violation of state, federal, and international laws, where withholding legitimate funds for an unreasonable amount of time and doing blanket blocks/restrictions/limitations without any regards to the real human customer and real small businesses when deciding on this is common practice of PayPal...

Trying to transfer money to my bank to pay bills. I had several thousand dollars in the account and was limited to$ 2999 transfer to my bank account. Could not "upgrade" my account without a passport which neither my wife or I possess. Spent 1&1/2 hours just trying to get that amount transferred. Will continue transferring until ALL money is removed and will stop accepting PayPal payments. Will NEVER use them again. Additional complaint: the agents for PayPal are very difficult to understand when they speak.

I did not receive a package, the seller chose to ship via UPS ShipStation which is a subpar service that gives the package to the USPS (post office) for the final leg of the delivery. Package was delivered to a house that is obviously not mine as shown in the “proof of delivery” photo on the UPS tracking website. I submitted screenshots of the home where the package was delivered, as well as a photo of my home and it’s night and day - not the same house.

PayPal continues to honor an illegitimate website and withdrawing money from my checking account when I no longer participate with this particular website. The website is illegitimate because you cannot log in to an account nor can you cancel. I signed on to this one morning in error....and now they are charging me every 3 months. I have to get a new debit card in order to make sure there are no more charges. And....PayPal will not allow me to cancel my account with them because they show a resolved case as open on their website....Total garbage! Manipulation and control of my money....

I placed an order for an item and felt I was safe as I was able to pay with PayPal, turns out I was wrong. The item was not as described and I requested a refund. I provided the following information; a copy of the receipt, a picture of the item in comparison to another item to show it was not as described, and the information for the real item that the seller copied/imitated. This was not good enough and PayPal denied my request for a refund three times because they could not find the original listing for the item as the seller pulled it down when I filed the dispute. On top of this, the last person I spoke with from PayPal customer support was extremely rude and unhelpful. Apparently on top of the information I already provided I needed the listing of the item too. This is a MASSIVE flaw in Paypal's system that this seller was aware of and took advantage of. Until PayPal fixes this I highly recommend using a different payment company.

Fur Babies Rescue is a very small domestic animal rescue in Hickory, NC. 100% of all funds received into the rescue are used to make the lives of domestic animals better. This is an organization run by volunteers. No one takes a salary or receives any financial compensation. All of our volunteers are local professionals working together to make our community better.

Would give them negative stars if possible. Ordered something online using my PayPal since I thought they helped with fraud when it occurred. Well lo and behold, the clock I ordered was completely different from what was advertised and did not even function. When I tried to dispute this complete fraud with Paypal I was told to ship the product back to China for the cost of my refund and received no further help. Will never use PayPal again in the future.

I started a donation campaign in honor of my youngest brother who is fighting for his life against Metastatic Prostate Cancer through GoFundMe and for some reason... PayPal said that I needed to set up a business account even though it's a donation campaign?? They are holding $404.00 that has already been donated and have been holding it hostage for 6 and a half weeks now and said it could take up to 180 days before they decide to release it to me! And I just received another email today from them stating the exact same thing and it could take up to 120 days?? The other campaign company I'm using now sends me the money within 72 hrs with no issues but PayPal can hold our money for hostage until they feel like releasing it.... That isn't right!!

They closed my seller account because the tracking server was not responding! Somehow that is my fault. The item has already been delivered, and can be tracked on other websites. All the money in the account is stuck, and they need 180 days to release it. Talk about being touchy!

Absolutely Awful. My bank that I have been using on PayPal for over 10 years suddenly stopped working, and I had to call PayPal to figure out what was wrong and resolve it because I was unable to fix it by resetting the connection to the bank myself. They told me it had become "unverified" and had to be verified by them with me calling in. They could not explain to me why it became unverified suddenly, and could not answer if it would happen again. They just kept dodging questions and talking in circles and it drove me NUTS. Just wasted my time and acted like I was crazy for being upset. I asked to talk to a manager and GOT HUNG UP ON.

Paypal did not like some of the items I was selling on ebay as they were military related. EBay and Paypal had an agreement and any items that ebay allows me to sell should be able to be processed through paypal. Paypal canceled my account and held all of my money for 6 months just to punish me for selling what they don't approve of. Paypal is also anti 1st Amendment and anti 2nd Amendment. In my opinion, anyone who believes in the US Constitution should NOT use paypal. We have to give up some conveniences in life so certain entities can not use our money for purposes that are against our values.

PayPal notified me by email that there was suspicious activity on my account. I logged in and found that a credit card was added to my account which didn’t belong to me, and moments after the cc was added, a transaction was processed from my linked checking account to an individual in Europe. I immediately reported the transactions as fraudulent only to have PayPal respond that it was not an unusual transaction and that I should request a refund from the seller. My account was hacked and they’d do nothing whatsoever to help and I’m out $200+ dollars…SMH.

I contacted PayPal on the 9th concerning fraudulent tracking number to dispute payment was told I would have to wait till the 17th before they would even escalate to a dispute and then have to wait an additional 7-10 days for resolution. I provided PayPal with documentation showing an invalid fake tracking number. Their response was that agreement has changed and that this was the new time frame that they work on. PayPal no longer puts purchaser protection as a priority. Shame on PayPal. They have constantly gone down hill on consumer protection.

PayPal will not protect you! I received an email from PayPal about a transaction I never authorized. I Immediately checked my account and there was no trace of the transaction. So I checked my bank account and sure enough the money was gone. I called my bank and had my card cancelled and a new one issued. I called the customer service at PayPal and talk with someone who informed me that according to the transaction number in the email they sent me, someone had my credit card information and used my PayPal account as a guest so it doesn’t show up as a transaction on my account at all to send money to another account. I started a dispute against the transaction and PayPal completely dismissed it as an authorized transaction. I tried 4 times to dispute it to no avail. I have removed my credit card information from my PayPal account. I will never trust PayPal to keep my account safe again!

PayPal has doubled down on their obnoxious service. They refuse to give you a customer's payment until you upload photos and personal private info, then charge 35.00 on a 1000.00 payment, and then hold funds for a month because your transactions with them are not high enough. How do they get away with this?

Purchased a pair of sneakers from DSW, an online shoe retailer, paying with PayPal. A few hours later I received an email from PayPal informing me that I have been charged a second time for the same purchase. PayPal charged my account without my authorization! Called DSW, they admitted the error and promised to remove the second charge. That didn’t happen. Opened a dispute through PayPal and PayPal denied my case! Unbelievable!!! First, charged my account without my authorization and later denied the obvious error done by retailer and didn’t resolve the case!! Stay AWAY from PayPal!! NOT SAFE TO USE! NO PROTECTION AT ALL!!!

On Aug. 20th, a series of fraudulent charges appeared in my Paypal account. My account had been hacked and the hackers took out not one, but three Paypal Debit cards and used them to make about a dozen fraudulent purchases. To keep the fraudulent charges from draining my bank account which was connected to Paypal account, I emptied the account and notified the bank NOT to pay Paypal withdrawals. I reported all the fraudulent charges to Paypal THREE times. I reported these many times online, talked to at least 3 Paypal employees including a supervisor, and STILL, over 14 days after the incident, they are STILL trying to charge me for the fraudulent charges which they are liable for. Their customer service is horrible, inefficient, and frustrating. Do not do business with Paypal.

I don’t know what has happened to PP but whatever it was, is not good. It took me a week to find out WHY my refund was never received. After being transferred to tons of people who absolutely had no clue how to get to the bottom of it…I got someone via chat, who explained the situation. Prior to this, I spoke to people who, have me arbitrary, incorrect, misleading, and just plain indifference with their number one objective to…just get off the call. The ONLY WAY to get through to them is BBB, period. Starting today, I’m finished with them. They don’t deserve the customers who have been with them from the beginning.

Someone broke into my account and use the money to get games through PlayStation. Just to make it short PlayStation ended up reimbursing PayPal but PayPal wouldn't reimburse me. They just gave me the runaround like you wouldn't believe. It was terrible. Very unprofessional.

I got an email from PayPal that someone was trying to access my account. This never happens. When I use PayPal I immediately get an order confirmation and the transaction shows up on my account. At this point, I had not used PayPal for four months and I have NEVER used PayPal for a transaction of more than $500. I filed a dispute and called PayPal where a rep assured me I had nothing to worry about. This morning at 2:40 AM I got an email stating they approved the theft l, saying that the transaction was “consistent with my PayPal payment history," which is a lie. I have been trying to call them but they are not open during the hours listed. Do NOT use PayPal. They assist and legitimize scammers.

Wow PayPal supposedly is the safest way to pay for an item. Truly False false. I ordered a electric scooter 4 months ago and I still have not received my money back. Do not use it. Total Scam. Wow. Get your act together. Tricks are for kids.

I'm a business owner 20+ years so please pay attention. Listen to all the other reviews, they are accurate and save yourself a ton of money and hassle and just walk away. Yeah, it sounds like a great deal and it's really is too good to be true. Without telling you my take, look at all the other negative reviews. It's true, all of it. Look, as a small business owner I totally get it and I was duped too. DON'T, just don't. It's a massive liability and it hurt me so bad it took a year to recover. Please do yourself and your company a favor and DON'T use these guys. They are famous, sure, but at the cost of you.

I made a purchase from beachcurvy.com. The site leads you to believe they are in CA when in fact the shipment came from China. Well, they would not answer my emails so I could return the clothes. Instead they offered to refund me 1/5 of what I paid and said to not send them to address on package, it was not a valid address, yet package stated it was. Reached out to Paypal for help. Sent them numerous emails sent from another clothing site, hfashionltd, showing their return policy and the bribe. This was not enough information for them to determine the scam. It was right there in the emails I sent so they requested more information and sent me a link to use for attaching the new information and said I had 7 days to provide or case would be closed. I went and got all the information but I couldn't attach to the link they sent.

Worst customer service ever. They do not return phone calls nor respond on chat. They take money in seconds but refuse to refund you for weeks. PAYPAL is now A complete FAILURE! Used them for years with my business.

I have had an account for a long period and have always felt confident in using Paypal for my online purchases. On the rare occasion, when a seller has taken advantage in the past, Paypal has always taken care of any dispute honorably. Although I am reading less and less favorable comments regarding this process, I have enjoyed using my account promptly and efficiently with confidence.

I was defrauded out of $108. Instead of helping, Paypal made it worse with their automated non-responses that made it clear they had no desire to help. After being jerked around for 3 months I'm cancelling my Paypal account.

I made 1 payment for my pay in 12 and seconds later I was charged the entire amount of the agreement. PayPal claims it's my fault and won't cancel the transaction. Completely rude and dismissive. They suggested I contact the seller and ask them for a refund PayPal and then they'd refund my money. Then she congratulated me on paying off the agreement so fast, as if to further mock the situation. I know for a fact I would not put through a payment that large. There are better paylaters to use other than Paypal.

PayPal is a horrible company and they will allow people to take money from your account. My bank account was compromised and my cell phone was also hacked. This company does not protect its customers. 1 out of 10, I do not recommend.

Recently I ordered a package on eBay and received an email that it was delivered. I received no such package and searched around for it. I filed a case with USPS, who insisted it was delivered and they wouldn't reimburse me because it was sent "Media Mail". I contacted the seller and explained; she wouldn't give me my money back and didn't want me to file a case against her. I did anyway, first with eBay. She sent them a notification that it was delivered, so they promptly found in her favor and closed my case. I then tried with PayPal, and she did the same thing with them; they also immediately refused. This isn't the first time I've been refused by PayPal, even though I had a bad seller. I suspect eBay or the seller pulled something on me. I have now unlinked my PayPal to eBay, and will eventually close my PayPal account. They always find in favor of a bad seller anymore. They used to be great, now they're horrible to deal with.

I bought a Groupon for service using PayPal. The salon refuses to honor the $272 Groupon, Groupon would not refund my money and just KEPT IT, and PayPal denied my claim because they said I received the Groupon regardless of whether it can be used!!!

Paypal used to protect buyers from sellers that are out to get our money without offering us the services they claim to offer. But today is the first time I saw Paypal not even really consider a buyer who got taken advantage of by an offer ad... an offer to give a trial which can be refunded if not satisfied. I canceled the service, was billed anyway and Paypal allowed the company to take money out of my account without my authorization or consent. They said my only recourse is to talk to the seller myself. And as this stands I will no longer trust them with money anymore. I will go to my bank and see if they may be willing to help me but may end up closing all my accounts, never to return to PayPal again or online purchases because without buyer protection it is no longer safe to do business online. In my opinion.

I Sent money using PayPal. I do not use this feature often. I have been with PayPal a long time. I was charged a 20 dollar fee that I had no idea was happening until it was too late. I now have spent over 5 hours of my time trying to get this resolved. Wait, wait, wait. When someone does try an help they are not American speaking and it is difficult to understand them. Then they say they need a supervisor but that person is not available or busy. I want nothing more with PayPal. Constant waiting and still no resolution. They charge your account immediately for a problem whether it's their fault or not. You can spend days trying to get their mistakes resolved. Criminal what they put you through just to get what is rightfully yours. Done.

I prepaid for a rental car with Avis using PayPal. Avis told me they cannot accept paypal as a payment method because there is no card number to check the last 4 digits on. So the day of vacation avis charged me the full rental amount, plus deposit. After I had already paid in full and should have had a $300 hold on my credit card. So now I have an authorization and have already paid a total of $1,049. This is day 1 of my vacation. I ask for my money back from avis and paypal. Neither company will look at it or try to resolve anything in anyway. I am quite upset at this point. But hey everyone going on vacation with a family of 4 has multiple extra thousands of dollars available to go with right? I end the vacation 1 day early. Lose the money paid for prepayment on the days activites. $260 gone. Come back home and return the car 1 day early. So a total of 6 days.

I've been using PayPal since 2009 and never had any problems until recently. I was overcharged for an item purchased online and was unable to resolve the issue directly with the merchant. I submitted a dispute for the transaction and provided documentation for the correct amount. The dispute was denied and case closed with seemingly no effort from PayPal to actually look into the issue. Note, this was the only dispute I've ever filed with PayPal. I filed another dispute for the same transaction with my bank and it was approved. I no longer trust PayPal and will be removing them from my payment accounts and all future transactions.

Seven days after posting this review, Paypal reversed their decision on my claim and said they'd refund the stolen amount to my credit card. I don't have a credit card through Paypal, nor do I want one, but I see them trying and if they meant they'll put it back in my debit account, great, four stars. They're not getting five after three months of this and only getting a resolution - without explanation - when their reputation is threatened, but maybe someday they can get there again. I don't often give second chances with something this egregious, but twenty-six years has gotta count for somethin'.

Updated on 07/17/2023: I recorded the customer service team acknowledging I should have my funds released and said they would put in a ticket with their back-end team to release the money from my paid invoices. Online it shows no open cases on my behalf and it’s impossible for me to open a case if my issue has to do with held funds.

I have been fighting since December of 2022 to have PayPal to close my account. They are refusing to close the account so therefore it is causing issues on my end. Buti instead they have put a stupid limited restriction on my account instead of closing it. So now I see why people say don't use PayPal for anything like account or business because they will not do what the customer ask them to do.

I have been using PayPal as my billing, payment, and invoicing system as well as my debit card for 9+ years. Money is always sent and received instantly. Invoicing is a breeze. Only ever had one issue with them and their customer service worked with me to fix it as soon as possible. Their fees are very worth the convenience and reliability they provide, as well as the lack of headaches.

Venmo has held my money for over a month!! I had two transactions from the same company I disputed through Venmo. Somehow, they have decided to freeze my account and not give back my money. I have verified over 6 ways of who I am! Passport, driver license, bank card, food stamp card, medical marijuana, government ID, Social Security card, a picture of the number on my house, which matches my account, a selfie, etc. They are the worst when trying to get anything resolved. When speaking with management, they won’t get off their ass and do ANYTHING for you.

Very poor if any customer service... not recommended for doing business with them. If you want headaches then use them, otherwise search for something better. I'd say seek another company that is better than Paypal.

As I said I've been with them for years. We don't use our bank card for online purchases. We use Paypal. And at Christmas we use Paypal. I like to online Gamble. I have two account. Most of my sites I play on I use the same email. But one site I used the other Paypal. So when I won I would send the money to the casino Paypal. I don't know why but I got up on the 8th of July and they had closed my account, said that I wasn't holding up to their standards. I don't know why and Paypal didn't explain why.

You only have 24 hrs to receive refund at same exchange rate you bought the item for. After 24 hrs you pay excessive fees for PayPal using 3rd party USA bank. On recent purchase it cost $430 refund difference. Beware. Use a credit card.

Joined Paypal to offer clients the option to pay online, what they don't tell you when they very enthusiastically enroll you is that as a new client they will hold the money that clients pay you for 21 days. Complete false advertising, your relationship with your clients is yours not theirs to manage - crooks. Do not use their services. False advertising.

I had to buy a large item and the seller wanted PayPal. My Bank released the funds but Paypal only took part. I lost the bid and now Paypal won't return funds unless I pay them or wait 3 days. STAY AWAY. That's $4000 there holding and now I can't buy another Item costing $2000 more. I have been jumping through hoops most of the day. Then I was told I HAD to link my Bank Account. My Bank won't link with them. Now I see why. Tomorrow is day 3 of trying to get funds returned with help from my Bank. Paypal reasons are from "We're working on it" to "Security rules". No wonder stocks are falling.

Absolutely the WORST company. I've had a PayPal account for YEARS and never had an issue. Now I'm locked out of my account because for something that happened LAST YEAR.... I was NEVER NOTIFIED on any of this... I've even made transactions since then. But last week I tried to log into my account and couldn't. I called and they tell me I'm locked out.... What a joke! Save yourself a headache, don't bother. Their so called "customer service" is a bloody nightmare. I even offered to rectify through them but they said I had to deal with an outside third party company....

I recently had an experience where I send $500 USD to someone and it showed that I was paying $0 fees. However, when the person received the money, they were charged $25 USD for fees. PayPal is a scam. Why do they not make it clear that there will be a fee? I ended up having to pay another $25 to the person and ended up losing this money. PayPal should've been transparent about this money. This is absolutely unacceptable and can't believe they would blatantly lie about it. Never doing business with PayPal again.

I been with PayPal for some years or so. So I went to order a purse through Michael Kors and now PayPal is telling me some mess something is wrong with my card. It’s something wrong with there there ** cause am about to end PayPal now.

After 23 years as a user of Paypal services, I am deleting my account. For the first time I was facing fraud. It is hard to find a phone number for Paypal and their phone AI kept saying "I'm sorry I don't understand" no matter how calm I was and different methods I tried. I was trying to tell them there were 3 transactions in my account that were not mine, only one of which I could cancel. Each time they sent me a note with no phone number saying that the transactions "matched my patterns" (more idiotic AI). I had never sent money to hotmail accounts. There are other products out there. AI is a child needing training.

I received an open unsealed package from France that was obviously fraud. Photos prove the package self sealing tab was unused nor was any sealing tape evident. I spent hours corresponding with PayPal’s AI customer service and uninterested service people who do nothing and don’t care. Future purchases will not be with PayPal.

Paypal decided to start holding funds for 21 days on items I've sold. I've been in business 8 years with them and now this out of nowhere. If I sell an item and the shipping price is on the invoice how am I supposed to buy freight shipping if the funds are on hold for 21 days??? Or, if the customer is picking up then I can't possibly have a shipping number to upload to get the funds faster. I'll be looking to get a different payment processor after this **.

I did everything by the book, and by their rules. I bought a guitar online for $4,000 by having the seller send me a paypal invoice. Paypal terms say that I am protected if the seller sends me a counterfeit item and there is a Paypal invoice for the transaction (there is). The seller sent me a counterfeit guitar. Paypal told me to get documented proof from a guitar repair person and to send the guitar back with signature proof of delivery. Paypal told me to upload both documents to Paypal. I did both. Multiple representatives told me that I did what was asked and that I'd be refunded in a few days, but they have no power because the mysterious "back office" is handling this claim due to it being over 1,000 dollars. Back office has no emails and no phones accessible apparently. After talking to 10 people and calling for 4 weeks, Paypal denied my claim. Each person I spoke to said a different ** reason

After being with Paypal for two years, they all of a sudden decided to start holding the vast majority of my payments back for up to 21 days, and their reason....."just in case". Mind you, I've never had a complaint or problem from a single customer and the "product" I'm selling is a service! There's no shipping or damaged goods involved. They have zero reason based on our track record to hold anything back, they hadn't until today! Goodbye Paypal, you've made my accounting life more difficult instead of easier and you still want to charge me a percentage to do it!!! I'll give my 3.5% to another service who actually cares.

I've had my PayPal account for 22 years. It's a personal account. A friend just transferred a large-ish sum of money to me. I get an email from PayPal saying they've held 85% of the funds for this "purchase" until I ship the "item" to the "customer", and they've kept $347.00 US as a "service fee". When I called PayPal, their customer service supervisor, Mark, was incredibly rude to me. He basically told me I'm out the $347, they can't tell me when my account was changed to business account, and he was incredibly rude about it. So this account I've had for 22 years is suddenly a business account, but they can't tell me how. They can't FIX the problem. They can't give me the $347 back.