PayPal Reviews

PayPal holding my money hostage for the second day with vague responses of technical issues. Infuriating and I suspect illegal. Customer service just reads the same sentence from script and will not help in any way to resolve.

PayPal is the most difficult online service I have ever dealt with. I made a mistake and made two payment (Total Amount) on a purchase. When trying to get a refund the made me wait two days and then call back and as again for a refund. But here is the catch, they can transfer monies out of you bank account but will not transfer the overpayment back to your bank account. It's all a plan to hold your money. But they will send a check for the refund that takes 7 to 14 days to receive.... Just more Paypal BS. After I get my money back I will totally close this mastercard and never use paypal again. Buyer Beware!

I tried to cancel money I sent to someone and wasn’t able to. PayPal told me I would need to dispute with my bank. I did. My bank gave a temporary credit that they took back. PayPal said I was given a duplicate refund and took 50 from my account to make it negative 50. I sent my bank statements for 5 months period like they asked twice and never heard back. They stole 50 from me and won’t even give an explanation. The last call they said “your bank took the 50 when you disputed it but only gave back 40”. Meanwhile my Bank statement says $50. Anyways I closed my account because of never getting anyone helpful on the phone for a year I am done. Just warning others of this. Don’t dispute with your bank or you will pay the same amount twice.

PayPal was great for about 10 years. Now they are pitiful with the worst customer service I've ever seen in any industry! I spent 15-20 hours on the phone with them last week!. For 8 days I had $1,200 in my PayPal account and it would not let me transfer it to my checking account! Money in PayPal is not federally insured! I spoke to 8-10 reps and got a different answer from every one of them and none of them understood what my problem was. Usually they told me to check again in 24 hours or else they said they would have somebody call me back in an hour and they never would. NEVER USE PAYPAL!

When opening a PayPal account, please keep in mind the potential challenges you may face. I had a troubling experience with them; several transactions were disputed automatically, even after my financial institution canceled the disputes about two months ago. I am still waiting to receive my money back from PayPal, and it seems there is nothing I can do. Therefore, I advise you to be cautious and consider other companies with better customer service than PayPal.

Stay away from PayPal! Their poor rate aside they have put my payments on hold for more than a month and I have followed up several times without answer! They didn’t bother to explain why it has happened! To me they are after their own profit without supporting their clients,

I've given PayPal two chances to prove that they are a reliable and secure company. Disputes with them are not investigated timely, properly and thoroughly. Uploaded evidence is ignored. I disputed a transaction because I never received the product. There response after 30 days was the transaction was processed correctly. I never said the transaction wasn't process correctly, I said it wasn't fulfilled. I never received the product. What kind of investigating are you doing, if you don't read the evidence supplied.

PayPal allows crooks to rip you off with no recourse. There are countless corrupt sellers who have a PP logo on their website which makes you think that they are legitimate but they are not. Beware of purchasing anything off of Facebook that encourage you to use PP. PayPal facilitates the sale of counterfeit gold and silver US coins which are a felony to own or sell. They should be held accountable.

The customer service is extraordinarily awful. You verify Who You Are last four of your Social your name your email yet they won't give you your account number. I'm closing this account. They are the worst company to ever deal with. Don't use PayPal.

Do NOT get PayPal Credit through Synchrony Bank. They stopped sending statements and force you into using email or app to track your account. It's also kept separate from your normal PayPal account so it can be a bit confusing when trying to review information or figure out the payment plans with deferred interest (like the amount you need to pay to meet the requirements). I decided to pay it all off to avoid the issues and payment was received on a Monday (due date was on a Sunday) and they then charged a late fee and interest. I called to ask them to remove it, and they refused. I therefore closed the account without paying the $50+ amount they wanted. They have since hammered my credit rating so you should definitely avoid this offering from Synchrony Bank.

I do not recommend PayPal. Hold funds for way too long. Processes take forever, and interests are too high. When you have an issue and try to chat with a live agent, they have you waiting forever and then suddenly they hang up on you. This is why I closed this account, because I’ve had enough. Top it off, they charged my an additional $45 for interests fee, when I had already paid the full amount! Anyways, $45 is a small prize to pay, no more headaches, bad customer service, and definitely not ripping me off anymore! I DO NOT RECOMMEND PAYPAL TO ANYONE!!!!

My mother passed away and I have been trying to close her account for over 30 days now. They keep telling me to send an email and I have 4 times now with no response. They say they cannot communicate with other departments. Terrible service. I won't ever be using PayPal again.

In an attempt to pay down my balance I paid a four hundred dollar payment when only a 65.00 dollar payment was due last month. As a reward PayPal lowered my account limit to UNDER my total owed so now I will be charged overage fees. Thanks pay pal! Cutting this card up!

Paypal would not help when I was frauded. I filed a complaint right after I hit pay...I did dispute online and called. I spoke with Greg and even advised him I was recording. He said paypal would hold charges and wouldn't let them go thru. They did not hold it and now I'm having all kinds of problems with my checking account. If they weren't going to hold, I could have gone thru bank and that route. By the PayPal rep lying, things are now a mess.

On 3/18/2025, PayPal took it upon themselves to withdraw $1,000 from my husband's PNC bank account for what they termed as an 'automatic reload'. 1- I am the only owner and user of MY PayPal account. 2- My husband has never used or even has access to MY account. 3- PayPal somehow acquired my husband's bank account number and STOLE the $1,000. 4- My husband doesn't even know what PayPal is and/or uses PP, Venmo, Zelle, etc. EVER. 5- PayPal even admitted in an email that the money was an unauthorized withdrawal. 6- They did refund my money MINUS a $15.00 service fee! 7- PayPal has sent me over 25 emails requesting their money to be paid back to my account. 8- They sent my 'debt' to a collection agency. 9- I even wrote a well documented letter to the CEO of PP in San Jose, Ca. NO RESPONSE. 10- I have been attempting to rectify this issue until today. I cannot tell you all what a NIGHTMARE THIS HAS BEEN. I am closing my PP account ASAP.. PLEASE BE BEWARE OF THIS FRAUDULENT COMPANY. PS: I have all the documentation to prove this disaster. dD

I tried to set up a PayPal Business Account, and the experience has been extremely disappointing. While setting up my account, PayPal temporarily blocked it and asked me to verify my identity. I had no issue logging in, but their verification system would not work properly. I called customer service for help, and the representative I spoke with was yelling at me, even though I explained I could hear him and just needed help with the verification process. After some effort, I was finally able to figure out their system on my own, took the required photo of myself and my ID, and continued the setup. However, before I could even finish, PayPal permanently deactivated my business account.

PayPal has had my money since August 10th 2025. I have been lied to. I have been called a liar. I have been hung up on. I've been smirked at. I've never felt so humiliated or frustrated in my life. I've never seen such unprofessionalism in my life. I find it hard to believe that they allow their employees to lie to their customers. Long-term customers. Been with them over 3 years. I sent my aunt $700 for whatever reason PayPal would not allow her to have it $190 of it. I sent it from my PayPal to her PayPal. PayPal was trying to refund me $700 she didn't have $700 in her account because they let her have $190 of it. One of the lies was if she put $190 in her account that I would get my money back immediately the next day 24 hours after she makes the deposit. Didn't happen. I was told once that she got the money and she must have spent it. Not true.

Paid for product through PayPal to protect my purchase. Product never arrived. PayPal won't refund. Worst thing they ruled in favor of evidently their scam partners. I would never recommend anyone to use PayPal. Worthless.

PayPal doesn’t disclose interest fees on statements like other creditors. They might have before but stopped. No customer service, nothing has changed. Ai bots don't understand. They do this for obvious reasons but it’s breaking fair credit laws. Won’t fix this. Even due dates are missing statements are hidden but the worst is non disclosure of interest fees like other creditors show in statements Abd o4 activity.

PayPal is an absolute joke. I used them to buy an item on AliExpress. The product was garbage, so I tried to return it. AliExpress flat out refused, even though they advertise “fast and easy returns.” Total lie. So I turned to PayPal, thinking their so-called “buyer protection” would have my back. Guess what? They denied my claim without lifting a finger. What exactly am I paying fees for? Their protection is nothing but smoke and mirrors. If I had just gone through my credit card directly, this would’ve been resolved instantly in my favor. Instead, PayPal sided with the scam seller and left me stuck. Bottom line: PayPal does not protect buyers. They’re a fraud, a waste of time, and a company I will never trust again. Stay far away. #PayScam

Simply sucks. When I used my credit cards to pay directly and disputed charges, the credit companies had my back. PayPal did nothing. I never understood what the benefits were when using PayPal vs using credit cards directly. Now I'm thinking they're indeed even worse than using CCs. RIP PayPal!!

PayPal in my opinion couldn't care less if a seller is a scammer or not. I was frauded and filed a complaint with PayPal. They listed the seller as a certified trusted seller of PayPal. Come to find out the seller was using rotating web addresses and not sending their product out. PayPal ruled in the sellers favor even though no product was ever delivered. Don't think you are safe using PayPal you definitely are not in anyway protected from corrupt vendors. Just cancelled my account with them!

PayPal has been horrible to work with. Twice in the last month I have had issues with refunds. The first time it took almost a month to get a refund and now they show they refunded a transaction but it never went to my bank account and they want me to again wait weeks to get answers and such. Their complaint process is a joke and they can not get their act together. I am thinking a news story may get their attention.

False advertising about $50 rewards you get for using PayPal to pay for subscriptions! This is a SCAM. We have paid for Hulu, HBO MAX and Sony Playstation and they refuse to honor or give us the rewards!

Tried using this app to purchase concert tickets from Tickpick for a secure payment method and they said there was a problem on their end. Try again. After a few attempts my Money in my Bank accounts and Credit Cards was put on hold and pending and I still don't have the concert tickets. Both them and Tickpick have no record of the transactions but 4 days later my money is still in pending status at my bank. They are a fraudulent business.

Poor support. Paid for a product with PayPal to protect my purchase. Product arrived without all the parts. Company offered $5 but would not send the missing parts. Contacted PayPal with photos & emails from the company. PayPal talked to the company & will give me a full refund if I pay to ship the item back, which will cost almost as much as the item. What kind of service is that? No service at all. Use another payment company, I certainly will.

I got withheld 427 USD without a chance to withdrawal the money neither return it to the sender. It was just sent money for a stay at my house. And now they got the money for themselves for 180 days. They treat users like sh$t.

PayPal refused to refund my money for an item that was never delivered to me. They made me jump through all kinds of hoops to prove this. I had to get letters on letter head from the post master and the mail carrier. I provided every single piece of proof they ask for and they still refused. I even proved that the Chinese company used a fake tracking number. PayPal does not protect its consumers against scammers. I will never use PayPal again and I would advise others not to.

The app is very unreliable. I try to add my savings account through my bank and it kept saying error so my only option was to do the one to two or the 2 to 3 business day option and I did that on a Thursday. It is now been a week and five days. The app claims that the money has been transferred to my bank, but I called my bank and they cannot see the transfer. Now I have to wait for PayPal to open in an hour and 20 minutes For for them to figure out their issue because they also told me they would send me a transfer number for me to track where the money is through my bank, but that would take 24 to 48 hours to get sent to my email and it was never sent.

This is the absolute worst business available to consumers. When I called to speak to customer service, these people lied and only told me what I wanted to hear to avoid my dispute. Then directed to a manager, she was rude and disrespectful. People do not feel and think you’re secure using PayPal. Please avoid the trap I am in with PayPal.

PayPal went downhill badly! I needed to send my son money from Canada from a US bank account in Canada but I could only send Canadian funds that PP converted. The transaction cost me nearly $40 even though I already had US. I appealed to PP but they don't care about my loss. Worse than that try calling their customer service? They have automated service that is impossible to communicate with with to resolve issues. My advice is change to Google pay instead. I'm done with PayPal!!

I want to file a dispute. I have NEVER had such a difficult time navigating a simple affair!! Customer is already frustrated by a FRAUD that occurred.... then Pay pal ADDS a complexity to the issue!!!! Once this is finally resolved.... positive OR NEGATIVE, I will NEVER buy any goods that require a paypal payment!!! NEVER!

Paypal is a joke. Never send money through Paypal. I had someone send me money 2 different times for a job I had did. Well the first time went through great cause I owed them 65 bucks and that way they could get their money. (Whole 'nother story 'bout why I owed them) Ok the second time I thought it would be just as quick as first transaction. Nope. Boy was I wrong. Customer service has no clue where they even are in this world and sound like they stoned. Useless to say they was no help. I even wrote them, called them several times to get a well idk answer from all them. So long story short I lost my worker 'cause he wanted his money and I still can't pay him cause Paypal has my money... DO NOT USE PAYPAL!

PayPal has continued to double charge. Customer service was short, not attentive, made it clear she wasn't going to help me with charges or look through my account to provide answers to many charges fraud. I removed every account from them so that should put an end to that. The app is hard to navigate. Very confusing. I have a PayPal credit card and I spoke with 6 people about an issue and nobody knew what was going on. I am breaking all ties with this inhumane Company. I have made payments to my CC but it doesn't show up leading you to believe the steps were not finalized. Then make another payment just to find out the first one went through ok. I'm done.

Well they are protecting the people whom are scammers. It's crazy. Just tired of the same old thing. I have deposit with them but gonna drop soon. I am just tired of the same thing. Nothing but bull well why should I use all these letters. For what. No money back but stuck with scammers like you protecting them.

Horrible, horrible, horrible and most terrible horrifying experience from PayPal. One person took 425 dollars from us and failed to provide service, we disputed the claim and provided all the evidence but paypal refused to give us back our money. This person (Jeremiah **, owner of Takeoverlandscaping) is a convict and criminal and was arrested more than twice. We provided proof of all the people he has defrauded and still paypal did not review any documents, the people in Philippines were lazy to read through any of that and they just closed the claim. I had to be on the call for several hours to talk to a representative. Paypal service is terrible. We filed the claim in May and it took them 3 months to give an answer, there was no phone number to contact. The people in Philippines did not talk english and it was hard to understand them and they provided terrible service

Long ago, PayPal was a safe way to pay for online items. Not anymore. Now, PayPal takes the sides of offshore con artists and leaves you high and dry. I bought something online, and when I didn’t receive it in a timely manner, I opened a case against the charge. The crooks said it delivered…. that’s fine. Tell me when, by what carrier and where (my address) and I’ll deal with it. No support information. Nothing, except they sided with the seller (crook) and the case was closed. And this isn’t the first time…. but it’s certainly the last. I canceled my PayPal account and will never use it again.

Was charge $100 for an unauthorized subscription. I call PayPal and explain the situation and that I wanted a full refund, they submitted my case and in less than an hour I received a response stating that my refund was denied because I receive the product (go figured). Never had this problem when I do transactions through the bank, but since is PayPal, I'm screw. PayPal does not care about their customers. My recommendation is; if you want to used PayPal, make sure your transaction is not more than $20, in case something goes wrong, you had only loss a small amount.

Probably THE worst ever!! Customer service will never come to your rescue. No one here will help you. No one even understands the concept of help. They read answers off of a piece of paper and can’t figure out anything other than what is written down right in front of them! I ended up having to pay them two times because no one understands English or basic math. It was $87, so it wasn’t worth the aggravation on my credit, which is the only reason why I paid it!! Horrible, horrible, horrible!!

If I provide photo evidence that I have not received an item, how do you come to the conclusion that I did in fact receive the item and it’s not with me? Absolutely horrible company. They clearly can’t do an investigation properly.

I am very disappointed in the process of activation of a Paypal prepaid Mastercard, no staff member gave any help let alone was not helpful or truthful. All they wanted was to transfer and then disconnect. Professional was not followed or trained and I am still 5 months with my Paypal. Now I am not able to speak with anyone for support nor my questions still are not resolved.

They are thieves, I was having account trouble for months and they kept closing my account with my money still in there and when I asked why they couldn't tell me, they said they have no reason as to why it kept happening and that they would fix it but they never did. Then I noticed that they were taking money out of the account and I asked about it. They said it was an refund from a customer and that I should handle it with them but it wasn't. They were stealing the money from me and my clients. Bad app. Cash apple and apple pay would have never stolen any money from anyone, don't use this app. They'll close your account and take your hard earned money. Deserves 0 stars if I could.

They scam you out of $100 and then when you try to fight it every which way they say, "Oh well you have no proof." So it's my word against the company and they should side with their customers but clearly not. What happened to the customer is always right? This is bogus. A whole week's worth of groceries just gone because some company advertised a price then did a bait and switch and took my money.

PayPal works with scammers to deny refunds. Even if a website is lying about what it's charging you using misleading multiple prices, they don't care. Their consumer protection is a lie. Don't trust them ever.

I purchased a double stroller from Rebel Stork and multiple parts were missing for over $300. Rebel would not take item back. I contacted PayPal and filed a dispute. PayPal said item had to returned to Rebel Stork. The cost was $207 to return. Tracking showed item made it to Rebel Stork but PayPal said tracked did not prove delivery and ruled in favor of Rebel Stork. PayPal cost me $207 for following instructions and $385 for a double stroller that I no longer have. PayPal and Rebel stole my money. Beware any idea that PayPal is supporting customers. I am out $592.00 and nothing to show for it.

PayPal is unable to protect my accounts. I have authorized PayPal to access a debit account and credit card for payments. When an APP developer charged for unordered & unused services, PayPal immediately paid the overcharges and authorized subscriptions that would have resulted in over $240 in charges in 28 days. Challenges to these charges were met with blind refusals to act to protect my assets. Goodbye PayPal!

This company is all about in favor of the sellers, they do not care about customers, I didn't received couple of items from a Chinese company, that company shows a fake tracking number showing the items were delivered, but do not told who made the deliver, I never received it, so I request PayPal an investigation, and they closed it in favor of the Chinese company only because they showed the tracking page that the item was delivered, a page that doesn't exist in Puerto Rico, PayPal asked me to do my own investigation, how the hell I would do that without the information of who supposedly delivered the items, PayPal, is all about protecting the companies that scammed people, no more with this piece of shit of company.

Once upon a time eBay required sellers to use PayPal. But when my PayPal account was hacked, I cancelled it. That was such a relief since PayPal's goal in life had become, like most other frankencompanies, to continually add new ways to suck the life out of their seller base. I now use Zelle to transfer funds and love it because Zelle doesn't charge me fees and the money goes directly from bank to bank. However, I just had a transaction with a buyer that enrolled in Zelle after making a purchase from me, and for some reason it was going to take several days before the funds were going to be transferred. Since she was enrolled in PayPal, I opened an account to have access to an immediate transfer. So imagine my surprise when her money arrived in my PayPal account but with notification that it was on hold for up to 21 days! What the f???

I ordered a limited edition/499 Rory McIlroy whiskey glass decanter from a company that advertised as Maker’s Mark. The picture was not even close to what I received. It was a scam from China. PayPal is requiring me to incur the cost sending to CHINA IN ORDER FOR REFUND. I would never ordered if I knew China. They spelled Rory’s name wrong, it was plastic and closed top. I will be closing my PayPal account after 20+ years!

I purchased tickets through PayPal, I was given the option to pay in 4, which I choose, they took all of it in one lump payment out of the bank! Don't offer pay in 4 if you are not going to let people pay in 4! I will tell all my friends not to believe or trust the pay in 4!!!

PayPal use to be good. They claimed I had $102 past due. On July 19th I paid $184 which was the total balance. I got 3 phone calls after the payment saying I still had $102 past due today on July the 29th. I sent them $204 today and am done with them. I had been a paypal customer since 2002. When I talked on the phone with their associate she kept asking for my account number which I gave her. She wanted my bank account number so I hung up and closed my account. My bank account number is not going to given to a stranger over the phone. Adios PayPal.

My problem has been resolved.

I have been with PayPal for years. Never had any major problems. I had someone fraudulently make a purchase on my PayPal account via Poshmark. I reported it immediately and requested the payment be cancelled. Got an email saying that it wasn’t deemed as fraudulent and they proceeded to remove 7200.00 from my account. Here it is 8 days later and no one seems to know where my money is even though it shows it was refunded. Only because they ignored my request to cancel a fraudulent payment.

Identify thieves criminals, robbers, crooks, they need to be imprisoned! Along with the criminals from Western Security Bank, their accomplices. They transferred me to Jason **, the head of Western Security Bank, and they conspired to steal my bank accounts, I am an old man and will NEVER recover, may they all burn in hell.

I order. From two different website and they did not no tracking number and or, make up number from overseas.. I email them on response.. I order from another website that sell lawn mower parts. I email for a update. As 07-28 -2025 no answer. PayPal. Close. You account if you ask for a refund.

For the second time, I am going through a dispute with PayPal. The first time was for a queen sized bed. Seller claimed they had delivered it to my mailbox! Really? PayPal sided with the seller. This one started in April 2025 for an outfit of clothes. It's now the end of July 2025. No product received. Asked for refund. Seller claims PayPal has it, PayPal claims Seller has it. Neither are willing to give me money back. On top of which, PayPal refuses to close my account! Customer Service is a joke. When I call/chat online, I have to start all over from the beginning and provide my proofs. Now when I call, they hang up on me!

PayPal Buyer Protection is a joke! I bought two rain jackets at Columbia.com paying with PayPal and NEVER received the package. Columbia basically told me to take it with their logistics company OnTrac. When trying to contact their logistics company, there was no option to email, chat or call them - it was just a useless bot! OnTrac's tracking status just stated "Delivered" on 05/27/2025 at 07:13PM to "New York, NY" (no address included) and under Signature "Diego Doorman". There's NO ONE under that name in our building and the only doorman we have is Kevin and he leaves at 6PM.

PayPal at one time was GREAT!! They protected the buyer of fraud and incorrect information on purchases. Well....THAT HAS CHANGED!!! I have put in three disputes for items that were purchased and NEVER received on the SAME order. EVERYTIME this has been denied because the seller in China provided shipping information that was INCORRECT and I could prove it was INCORRECT. One it stated it was sent to the sorting center in my town. THERE IS NO SORTING CENTER IN MY TOWN!! I live in a town of population of 81. ALL our mail gets sorted in Memphis.

I was one of the original customers of Paypal. I signed up in 2002 and used them until 2024 when they abruptly froze my account. No reason was provided, other than a link to their policy page. There was nothing on that page that I did to cause this to happen. After using their horrible phone menu and being passed around in circles, I was able to talk to somebody who said the reason was that the upload of my DL was unreadable. I immediately uploaded a new image, and the service rep confirmed receipt and told me it would be a week to ten days before they could activate my account.

PayPal does NOT have good security because of their Guest Checkout process, and scam sites can exploit this to process charges against your credit card. You can then end up caught in the middle of dispute denials by your credit card company and PayPal. I followed a link to what I thought was a store I had worked with, not noticing the URL had one character changed and the site was near pixel perfect match to the legitimate store. When checking out, it defaulted to PayPal. I declined to use PayPal and instead chose to use my credit card. I had an old PayPal account which I had requested be deleted over a year ago. I had kept getting periodic mails Money Request emails from PayPal and dismissed those as scams, believing my account was deleted.

I have a PayPal account and applied for a savings and Mastercard. I've been denied twice because my dad and I have the same first and last name. We have different cell numbers, different middle names, but they deny my application because of the same address. It took 30 minutes to finally talk to an agent who switched us to another department. She said to apply again, which will be useless.

I have used PayPal since 1999 when it was called Xoom. Upon receiving a payment from a party I have received payments from before I receive a email from PayPal stating that before they can deposit the funds I need to provide more information about your account or recent transactions. Upon logging in they display a account alert stating it looks someone else tried to setup a new PayPal account in your name. The account is temporary restricted from paying, receiving and other features. When I called in the phone message also stated someone tried to set up an new account in my name and the account was restricted. PayPal wants me to resolve the matter by uploading a copy of my i.d., which is not going to happen as it can be used for identity theft.

PayPal is not secure. They allow hackers to steal from their customers. I had a hacker steal my PayPal savings, my bit coin and my checking account through PayPal. They originally gave me a refund. I told them a fraudulent card was added to my account. They removed it then allowed the hacker to put it back on my account and they stole more money. Then PayPal wouldn't take responsibility for the theft. PayPal is not worth losing your money. I will never do business with them again.

A year after I had cancelled a subscription with a “cyber security” company, they charged my PayPal account for a renewal. I immediately called PayPal customer service and my bank to reverse the transaction. My bank investigated - found my proof of subscription cancellation - and refunded the payment to my bank account, however PayPal would not do the same. My PayPal account became negative 195.00 and would have been closed immediately had I not deposited the money so the scam company could be paid. To this day PayPal owes me 195.00.

I filed a dispute and every time I communicated with the dispute group it would take 3 to 4 days for a response and this went on for 23 days and they closed the case in favor of the seller citing because I did not escalate the dispute. Now keep in mind I had been in touch via email and phone and not one time was I advise to escalate the dispute. Further they but you in contact with a Customer service representative who is based outside the US and when ask for a name they give you a generic pseudo name, read off of a script and provide no assistance whatsoever. I would never use or recommend anyone to use PAYPAL!!!!

Lost several hundred dollars thanks to PayPal. Your money can be stolen and their dispute process is nonexistent. I discovered some unauthorized charges on my PayPal account and filed a disputes on these charges. They promptly denied the disputes and closed them, with NO investigation, never requesting any additional info, and there is NO way to request further review or escalate the claim. I used to recommend PayPal highly but I've lost confidence in them now.

Paypal is not who they used to be. A lot of shady stuff is going on. You can't get an answer for a transaction. Transactions are being made without authorization and get your credit card information and have a field day with it. Do not trust. Do not waste your time with PayPal. Go somewhere else. I will never use them again. Like I said before I'll say again - PayPal suck and somebody is stealing money.

The customer service is absolutely horrible, nobody understands what they're doing, I have called 5 different times for 5 different reasons and never received help. Just keep telling me I need to have money to spend money like no duh. That's not even why I'm calling.

I used PayPal to purchase a product, however come to find out that the company I purchased a item from used PayPal to receive their money. I waited 6 days to get my tracking number for the item I purchased, but never received it. Tried to check status with company with my purchase order, but website no longer existed and their contact email was a fake. Filed dispute with PayPal and I sent message through them to company, but the message I received was from a individual saying her PayPal was hacked and used for fraud. "Hello Dale, my name is Velvet, there's been some problem with my paypal, I guess it's been hacked or maybe used for make some fraud, I'm so sorry but I don't know how to fix it!" now I have to pay for al the money that I don't really have!! So according to PayPal I have to get my money from someone who says I did not purchase it from her? If PayPal does not fix this issue then I will post reviews on YouTube and TikTok about this.

PayPal is not a reliable, trustworthy business. They actually facilitated a scam perpetrated on me by not helping get my money back. In other words, PayPal is as guilty as scammers. They are impossible to speak with. Their site is more aggravating than helpful. I am out $1,000.00 due to their support of criminals over hard-working people who Work to EARN their money! DO NOT DO Business with PayPal!

Paypal did not protect buy as they said. I lost money twice due to the item I did not received and sellers provided fake tracking number. I opened the dispute and PayPal gave the favor to seller as they provided PayPal fake tracking number.

They are requiring me to identify myself when they prevent me from verifying my identity, yet I'm allowed substantial access to my account, therefore confirming my identity. The scheme for them to deny me access to my funds & the BBB is doing nothing to help. My next move is to involve an attorney.

Was ripped off by Noxiny with their “Amazon Mystery Box" scam and after a drawn out month of irritating conversations and negotiations I was told by Paypal that there was no misrepresentation of the product I purchased.

I been using PayPal for years never had and issue until the other day when I returned an item and the seller delay the refund I open up a dispute with paypal and they denied the dispute even after the refund was made by the seller. They told me they denied the claim because I review them. The customers service sucks and they have foreigners from other countries handling your personal information. You want proof check the screen shot I uploaded.

This is a total scam. I got ripped off with a PayPal vendor and PayPal was not helpful at all. They avoided my attempts to resolve the matter. I'm cancelling my account. Stay away from PayPal. Not an honorable company.

I have been using my PayPal Business Debit card for daily deposits from two different clients. They’ve been labeling these deposits as “refunds”. So my account shows ZERO sales when in fact I’ve made thousands. This affects my ability to potentially get an income based loan or line of credit. I reached out to support but of course there was nothing they could do. I do NOT recommend using PayPal for your business account.

Talked to supervisor who claimed to have fixed the problem. She promised to call me back to make sure problem was fixed. Of course it was not fixed and she never called me back. Horrible customer no service.

Refused to return deposit made by me which was 5 days before the booking date deadline of 72-hour no refund policy. They tried to throw a partition of the contract that was cut off to PayPal and frauded themselves in doing so. These people are thieves, they stole my money.

PayPal's customer service is abysmal. I tried for months to cancel and refund a recurring, unauthorized charge. The website only directs you to the chat. I had to search on Google to find a phone number. The machine operator's microphone was so sensitive, it kept stopping and restarting, when the only noises around me are the air conditioner. When I finally got to talk to someone, the verification process was ridiculous. I'm sitting there looking at my account info and being told my address isn't right, my card number isn't right, etc.

Transferring money has turned to be a pain in the neck. I transferred money to my son for a medical emergency and today is the fourth day after sending the money and he still has not received the money. I called several times to customer service and they have no answers, lots of apologies but I have just to wait because sometimes they need to review the transfers “for security” reasons. What the hell? It was $150 and to my son’s name and email. I asked to be transferred to a supervisor and they cannot do that, they called you within a day or so. I’m still waiting that somebody calls me! It’s not acceptable!! I’m dealing with PayPal not with a mom and pop grocery store!!! I'm absolutely speechless with this situation! It was a medical emergency!!!!

PayPal would not take care of a fraudulent vendor…. Tried to cancel my pending order which had just been placed then through a fraudulent site representing a company I order through routinely. They would not let me cancel my account because of the pending order or remove my payment information…. They said to call the company to cancel the order…. They aren’t listening this is not a company, it is a scam outfit…. Through China…. There is no one to call…. After this is over with I will be cancelling my paypal account. Stopping all payments to them through my bank only resolution.

Ordered a couple of products through Facebook and it ended up been a scam. Put 2 claims in for the different products that never arrived, seller just sent empty package with no product to scam by tracking, on one item and the other they added a tracking number with no tracking history and PayPal still gave the case in favor of the seller. Took almost a month for them to make a decision and still no one took the time to review tracking history, weight of package or size. I do not recommend PayPal for any buying transactions because their supposed protection plan only covers the seller and doesn't protect the buyer.

I've used PayPal for years...back when eBay was just starting out. Had pretty good experiences until recently. They seem to have really went downhill. It seems China must own them now??? A lot of other options available nowadays. If you are smart and value your time and money, I'd steer clear and choose one of the more modern options.

I have used PayPal services for over a decade now. I used to think that they were a decent organization. In the last years, I have had time after time of odd things happening. Things that had never happened before, until now. I will find some random charge that doesn't have an explanation that is relevant to me as to what it is for. There will be some weird explanation for what the charge is for. I don't recognize the charges, I tell PayPal all of this and they don't tell me what it's for either. Then PayPal has just sided with the people who I didn't buy anything from and that was that.... One case, after I told PayPal that I didn't recognize the charge. A case was opened and Paypal gave me a refund. After the refund was issued, it didn't take long for the entity to charge me AGAIN! I contacted PayPal and the case is still open as of now.

Major supporter of China companies. I bought a tool from I tool Max that didn’t last for 30 days. They sent me another one that also did not work and it was used and dirty. PayPal will not give me my refund because they are supporters of this China company. PayPal does not protect the consumer like I thought they did.

I would not recommend anybody use PayPal for business at all. I use my account or I was going to use my account for a business invoicing on a contractor and right out of the gate. They want to hold my money for 21 days for no reason. I did everything they want me to do, my Customer was totally fine with the job or she wouldn’t have paid the invoice. The customer service agent have no power to fix anything. It’s just a waste of time to even call them, nor do they care to help.

I wish I could give no stars. I am late on my rent because PayPal won't provide a provisional credit for a fraudulent transaction. Thanks for being so useless. Imagine a company that actually assists customers. Paypal is useless.

A very obvious hack was made on my PayPal account when I purchased a product online. The hacker made an exact duplicate of my order for a Scribd.com of which I’m not subscribed to nor did I authorize the subscription. The hacker set up 4 payments, exactly like my legitimate order made on 6/19/25. Eleven days later on July 1, the illegal transaction hit my account. The first rep I spoke to said yes, I see you didn’t authorize the transaction, then she transferred me to the next and he was extremely rude stating that it was a hack, but was have to do a special thing because you had a subscription. I continued to tell him I had no subscription and the app wasn’t even activated which I used back in 2023 for $11.00. This transaction from scribd.com was $18.39 for 4 payments.

I made a purchase using PayPal instead of my credit card and wanted to share my experience. When the vendor sent the wrong item and didn’t resolve the issue, I contacted PayPal for help around the 31st day—but they didn’t offer any protection. Had I used my credit card, I likely would have had up to 90 days to dispute the charge.

Despite an hour with customer support on call, they are unable to assist in removing a business username. HORRIBLE SUPPORT... I sold a business and discussed thoroughly not looking to change anything except business username.

I ordered an item that I did not realize was a scam when I wrote in telling them that I wanted them to stop the purchase. They would not stop it. The other party said that there were not a scam and that it was real. I ended up not getting anything and still got charged. $50, you people stink.

I'm based in Canada - I recently had one of my friends send Euro to me and I needed to transfer Euro to my Euro Canadian account. I used Paypal for the last 10 years occasionally and minimally. I linked my EUR account in Canada and tried withdrawing EUR but surprise, it forced me to pay $50 in exchange fees double conversion from cad to eur and eur to cad. I called customer support and they said there is no way and during this phone conversation my account got blocked. I now have to wait 3 days to get my ID verified and my money is stuck. I work in Fintech and I can see their UI is deliberately ripping people off. They are dying a slow painful death as a platform. Please do yourself a favor and never use Paypal ever again and unlink all your accounts for your safety. They are dead to me.

Thank you PayPal. I ordered two beach robes that looked amazing in an ad shown on a legitimate and well known ideas pinboard site. The beach robe website appeared legit. Around 3 weeks later when nothing had arrived, I researched the beach robe company, and found many warnings to avoid it at all costs. I first wrote to the company and didn't receive a clear answer, so then wrote to PayPal with my concerns and adding links to websites warning consumers that the company was a scam. PayPal checked it out, and within 48 hours I received a refund! Thank you, excellent service!

Paypal is the worst place to deal with when it comes to money. My ID, ss card or birth certificate are not good enough to get into my account. Yesterday I called they told me to call back in 24 hours. I call back still nothing and they tell me to keep calling back. I sit on hold for 30 min every time I call.

PayPal is usually good with incorrect or fraudulent charges until NOW. Used my PayPal to purchase a week hotel stay, when we arrived, the hotel is closed down and has been for over a year, I had to pay more as a last minute reservation at another hotel. Filed fraud claim, gave receipts, proof of closed hotel, and keep getting pushed out, “under review” for 4 months now. First they are refunding, then they want another copy of the same document again, then back to “review” again. No more PayPal for me! Closed my accounts.

Have tried for 4 months to get a physical card but the first time they sent it to their own address and then when I called they said no such card was requested and then $182 was spent from my account from that same address. They stole my card and spent my money and when I tried to request a replacement card for the card I never received, they deactivated my account with the remaining balance of $437.84. Paypal will be hearing from my lawyer. And now they are telling me they have no record of my account and that if I want I can activate a new account but the balance won't transfer. They deserve less than 1 star rating because they also employ illegal immigrants that still can't speak English.

Trying to simply close PayPal for my sister who passed away. Customer service reps refuse to help. They simply forward you an email requesting unobtainable information. IRS documents?? Please. Shame, shame, shame. Potential customers BEWARE.

I have 29 unauthorized transactions from an unknown person, and PayPal refuses to help me get my money back! I am out $150 now, and I'm unemployed!! They keep trying to say that the charges are authorized when they are not!

Today I received a "red flag" from Wells Fargo about a transaction attempt on my bank account by a seller named *Robinson ** on PayPal. Upon investigating my bank account status I found 3 other consecutive money transfers through PayPal that were debited from my checking account by the same seller! I disputed all 4 transactions and made a claim report and am waiting on resolution by my bank. I will have to wait for a new card to be issued before I can withdraw money or make bill payments now. I googled the name of "Robinson **" and found she was a deceased public figure. Please beware of using Paypal because of my negative experience today (06/21/2025).

Paypal used to be a good service, although occasionally things went wrong. Now it seems that occasionally they don't go wrong. Yesterday I noticed that a payment to Chewy had been processed through Paypal to my checking account (should have been my Citi card) -- this was a one-time payment to Chewy although years ago I had a monthly subscription with them. I checked, and Paypal had changed my preferred method of payment to my checking account. I changed it back to my charge card and called them. I got what felt like a "pre-recorded script" from the live human being I was speaking to who said that Chewy had treated it as a subscription purchase, and my "agreement" with the subscription was that it go through my checking account. Nope--even when I had the subscription it went through my charge card.

Do not use PayPal for any online purchases!!! They support fraudulent companies and they take far too long to rectify disputes, they don’t reimburse interest charges that the customer endures while waiting patiently for PayPal to come up with a way to deny or delay the reimbursement process!!! The customer service team is absolutely terrible, rude and unprofessional!!! They constantly talk over you and treat you like you’re the criminals instead of the fraudulent sellers they protect!!! I’ve been a PayPal user for 10+ years and after this fiasco I will be closing my account with PayPal and never use their scamming fraudulent service again!!! Heed my warning, DON’T get scammed by PayPal, use any other service like Apple Pay or something like that, just stay far away from PayPal!!!!

I would give StubHub a zero star if possible. This is one of the absolute worst experiences ever. I purchased baseball tickets for 5 people while out of town at 9:30 am. At 4:20 pm I had not received the tickets, I called StubHub and spoke to a person that I could barely understand and was of no help. Finally telling me around 5:00 that the tickets would be received within 30 minutes. I told her we were an hour away to cancel the order. The game started at 6:40, we made other plans. StubHub, aka shady company, sent the tickets minutes 6:30 pm prior to the game via email. I had not seen them because it was my understanding the transaction was cancelled.

I tried to buy a product online. Put in debit information and submitted. I then got a confirmation from PayPal. I immediately contacted them within minutes. I gave them all the info to cancel. Next I got a confirmation confirming paypal. The exact opposite of what I requested. Next they told me I had to pay them dollar to talk to one of their experts. This is a scam. Horrible experience. Still not settled. Any suggestions?

My PayPal account was hacked due to a lack of security on PayPal. The hacker stole virtually all the money from my bank accounts. PayPal is claiming I authorized the transfers despite the evidence. I have sent them all sort of evidence over and over, yet they keep closing the case within hours with no investigation. I am out over $5,000 due to PayPal's lack of security, including allowing a transfer of over $2,000 to the fraudster's account even after I reported to PayPal the pending transfer was fraudulent. PayPal is claiming the hacker is a "seller" but refuses to give me the name of this "seller", what they are supposedly selling, what they supposedly sold to me, or proof that I received anything for the money despite being asked multiple times.

I have been using Paypal for many years as a buyer without issue until I tried to dispute a charge by a booking company that refused to honor their advertised cancellation policy. Paypal does not have your back. They have a seller protection program that creates a conflict of interest. They will let you waste your time using their remediation and appeal process, and then tell you they don't cover cancellations. So they actually help their sellers defraud buyers. I'm dropping them. A good credit card company is all you need.

Used to be my trusted site, anytime I was buying something online. I bought a service for someone to go get me a duplicate title. When I purchased the service needing a photo ID passport was not disclosed as needed as soon as I paid my $200, they sent me an email stating they wanted more than what I could provide. I immediately canceled, even though I emailed this company three times in three days, plus return text messages as they text you every 15 minutes. I never got a reply, immediately canceled with Paypal. Also, they did nothing for me. Apparently, they took the merchant side, even though the merchant did nothing whatsoever as they did not have the information they needed. I got the refund. Paypal basically told me tough shit after being with them for 30 years and recommending them to numerous friends, never again will I do business with them. In fact, the next thing I’m doing is selling the stock I have in Paypal.

I was a loyal customer for over a decade and my account was reviewed and "permanently limited" in just one day. Which basically means I was permanently deleted and cannot use any of my information to create an account again. Or review my case with someone as no one will talk to me or give me a single reason as to why this happened. I've never done anything suspicious or unreasonable, and probably had 30 different services linked to my PayPal. I've never been treated this poorly by a company in my entire life. I will spend the rest of my life bad mouthing this company and I hope they go under in the meantime. Fyi, this is probably 1 of 3 bad reviews I've ever written in my life. Absolutely atrocious customer service.

Is it a known fact that if you give PayPal any IP address they will pay you any amount of money you ask for without proof of service or items rendered. I clearly won $50 but they took $50 fraudulent transaction.

I have money in my account and I came to pay for my cell phone bill and was denied. I called customer service to take whatever restrictions you have on my account off IMMEDIATELY!!! I work with my cell phone and If my phone is turned off and I lose money because of you all....I will sue you!!! This is my livelihood!! I am doing this review and currently on hold with these idiots and been on hold for 45 minutes listening to this same terrible instrumental song they have playing in my ear!! I'm so pissed off right now. I hate PayPal!!!

I gave Paypal a 1 because there isn't a zero. Paypal has held the payment from my customer for more than a month. The customer has marked the sale complete. I would not recommend using PayPal for any type of business transaction. They come up with excuse after excuse as to why they are holding your money. My customer marked the sale complete and received over a month ago. Really sketchy business practices. I assume I will not be getting interest for my monies being held!

I recently had 5 $40 charges made to my PayPal account that I had not made which ironically were identified to have come from the address for headquarters of PayPal in California. When I disputed the case, it was closed in the seller's favor and customer service denied an appeal because they believed the charges were legitimate. I would encourage anyone to consider a different payment service to avoid having money removed from their accounts also. This is not a secure service and there may be internal issues with staff having illegitimate access to customer accounts.

I have an order from a very shady website that I think is a scam. This scam has been announced to PayPal and PayPal will not help me at all. PayPal will not acknowledge my request for refund and they have just referred me to seller who gives broken answers to simple questions. Please do not use PayPal. It has gone to garbage for customer service, they don’t care about protecting customers.

Your resolution team is ABSOLUTELY GARBAGE! I have been a Paypal account holder since your first year as Paypal (2000), and closed my account today. As a seller, I have had numerous disputes closed in the buyers favor, but file one myself and the ignorance of your dispute team ruled in a BS company from Tictoc/Asia. This is prime display of how thorough your protection is now, for buyers/US buyers.

Order a gazebo from Mingli that was paid thru PayPal. Never received item. Called PayPal to file a complaint. Vendor said it shipped to my home at 1:46 am. However my Ring cameras showed nothing. Now PayPal said that my complaint was dismissed because the vendor said it was delivered. PayPal SUCKS AND I WILL NEVER USE THEM AGAIN. ANGRY CUSTOMER. 😠 😡

Wanna lose your money? Don't wanna give it back? PayPal is for you. You get scammed...Until you realize it ... PayPal will say ..." Sorry the other side (scammers) are right". What a great service! Or no no...let's say "You lose and we are happy to help you with that!"

Without warning or review my account was cancelled and my access to my money in my account was taken away. Customer service reps were berating the company as well. "We can't help. We don't have access to your account." They basically pay us to tell you we can't help because they want people to believe they actually have a customer service department. What a learning experience this has been.

I made a purchase online using my PayPal account to make the payment. The order never arrived even though post office shows a delivery scan. As we all know that doesn’t always mean they delivered to the correct address. Merchant suggested I check the neighborhood and under the bushes and the post office to try to locate the package. No luck. I turned to PayPal to file a claim and was ultimately declined because there was proof of delivery by the post office.

PayPal is one of the worst companies out there. The customer service for PayPal, PayPal credit, Synchrony Bank and PayPal technical support is a joke. No one ever can help as it seems they all read from a script to sweep issues under a rug. You take people's money and offer no support whatsoever. Do not even bother utilizing them for any credit or credit cards. Go elsewhere! I definitely learned a good lesson here myself attempting to utilize an account I was approved for and was never given the option or the access to it. Liars!!!

Shortly after the order, I became suspicious and did some research. I found numerous reports from other customers confirming that ** sells fake and counterfeit merchandise. When the sneakers arrived, my suspicions were confirmed—they were clearly fake.

It’s really sad the poor customer service PayPal has to offer. Very cold and heartless. They allow scammers to take your money and move like a snail to recover it. Worst customer service support I’ve endured! I was told there’s no supervisor to escalate the issues to or anyone else I could speak with. I’ll cancel this account and move to a more compassionate and secure company.

Take my advice and stay away from PayPal. They in fact are allowing eBay commerce which is not the real ebay posing as ebay to begin with to charge people for items they ordered before but not the second time. They in fact are allowing these companies to steal from your bank. Here's your warning!!!!

I use PayPal a lot for a lot of transactions but I've contacted them recently a couple of times and I've starting to really hate them with a passion now. Their customer service has really went downhill. It sucks. It's terrible. Makes me not want to use the platform anymore. My whole reason for using PayPal is the money back guarantee so when the scams and other things happen that you didn't see where is the money back guarantee. You going in circles and circles and then they just hold up your money for weeks to months 🤦🏾‍♂️. Huge headache.

They are thieves. They stole our money. I close the account and never have my money back. They made me wait for a month to return my money but at the end they just took my money. Be careful!! They are thieves.

PayPal's customer service leaves much to be desired. To say that it is poor would be an understatement. They owed me a refund check of $12 and some change, said twice that they would send it and never did. I would think twice before doing business with them. Their customer service seems to be outsourced to Asia. I was cut off 3 times during one telephone conversation with them. What does that tell you? You should think twice before doing business with them. You will only be left frustrated!

My PayPal account was hacked on March 7, 2025. Shortly after, several unauthorized transactions occurred that were clearly inconsistent with my normal activity. I’ve been a PayPal customer for nearly 20 years, and I’ve never experienced anything like this before. When I reported the incident, I spoke with two PayPal representatives who both reviewed the account and confirmed that the activity was unusual and did not match my transaction history. Both assured me that PayPal would reverse the charges and refund the stolen funds.

The only reason I am giving them 2 stars is because customer service is friendly. Otherwise they are terrible when it comes to purchase protections. They used to be good and for the customer. Now they deny everything because they want the fee. I just recently had a product not received from a seller for grass seeds and they kept denying it. This has happened multiple times with them. Just a messed up situation. They are strictly for businesses and say screw the buyer. I will be looking for someone else. Maybe see how Venmo works.

PayPal is an absolute nightmare. If someone sends you money accidentally as a service instead of as friend to friend, PayPal will not correct it. They say they cannot. They then file taxes to the government on that money and you get a tax form and have to pay 24% taxes on it because it listed out as a service and yet you do not have a tax ID UD since you actually are NOT a business. This is tax fraud. How are they allowed to do this??? I spend hours on multiple phone calls with them. We couldn't even resolve it with a dispute to negate it. Absolute PITA to deal with.

I used my card to hold a hotel room. The hotel put 2 holds on my card. 1 for $50 and 1 for $60. This was back on May 27 and May 28th. Today is June 4th. Paypal told me they hold the funds for 21 days unless I get a letter from the hotel so yesterday June 3rd I called PayPal with a corporate representative and the hotel representative from Marriott. We asked what we needed to have the funds released soon. Mind you they have no fax # and service@paypal.com which is where they tell you to e-mail the release letter doesn't except e-mail. So I had them send me the letter on a marriott letter head and attached to message through the message center. They have confirmed they received it and still will not release my funds.

I tried to cancel my order but the prompt function of PayPal phone functions does not work at all. I called PayPal to cancel a phone, put me on hold for more than an hour. Awful services. So frustrating.

I've used PayPal in the past thinking it was an added protection along with my credit card company against merchant fraud. I now realize how mistaken I was! First red flag, when I went to contact PayPal with a complaint/dispute I was having with a merchant, there was no way to contact a human. Second red flag, when I went to fill out an on-line complaint/dispute, one of the products in my order was given for free. It showed up in PayPal's pre-filled out form as $0.00. After filling out the rest of the form, I then went to progress to the next page.

I ordered two orders of feed for my chickens, paid for the feed with PayPal because PayPal use to back up their customers if they get ripped off!! Come to find out from a company in China, they claim they shipped the products to me through some fly-by-night shipping company called OnTrac. Almost a month goes by for shipping, then the tracking, which was totally shady says delivered at 3:38am on a Sunday morning. I have never heard of a delivery at 3:30am on a Sunday????

I had a dispute with a company due to their way of processing orders. My bank did all of the work and got the issue TOTALLY resolved, including a chargeback for the return process. PayPal has this amount on my account demanding that I pay it, even though my bank has notified me AND them that it was resolved in my favor - meaning I don't owe anything. PayPal, however, has decided that I do owe that and will not remove the amount until I pay it. If my bank says I don't owe it, why does PP say I do? These are people who prey on someone by bullying.

PayPal credit card, not credit line for online, DOES NOT give confirmation number or give you acknowledgment of payment received after making your monthly payment. So naturally you will make another payment thinking that it didn't go through. I can't tell you how many times I've done this. Then when you call them they send you on a wild goose chase from one person to the next Department and you end up back with the original Department and they tell you that they can't take that payment off. This is their way of getting you to make double payments every month. I imagine some people make 3 payments and they probably don't even realize what has happened.

I canceled a subscription last month, and I uninstalled their services and gave them my reasons. When I began their service I had a different bank card and they tried to use it. I had a new bank card and PayPal decides to use my new bank card without my permission and charged it (FRAUD) Then I was told by the customer service rep that this was apart of of their policy to just use an unauthorized card and make sure the merchant is satisfied! Then I gotta wait 3 to 5 days to get my money back( if it's approved) TF. I'm telling all social media's about this sorry company!

YOU were warned!! PayPal is a SCAM! I spent my life as a hard working Career Infantry Soldier. I have been repeatedly lied to by Paypal. Clearly Paypal had a predetermined list of excuses as to why Paypal was going to continue to hold my money, and NOT going to return it to me. AFTER a month of Paypal changing their reasons for keeping my money, I filed a dispute with the associated credit card company directly. Paypal is a SCAM.

PayPal is a horrible company/platform. They offer no buyer protection. They offer seller protection. I had 2 charges that were fraudulently made to my PayPal account for $15,000. I filled several disputes about these charges. I showed that the other recipient was a Computer hacker/scammer. They still supported paying the Hacker. They want to hold me responsible for charges that I did not make. DO NOT USE PAYPAL.

Was having trouble with the security of my account and I called customer service to remedy the issue and they asked me a series of security questions in which I answered 100% correct and they told me I failed. I cannot log in or close my account leaving my information vulnerable and at risk. I repeated asked to have my account closed and they give me no options at all to do so and just hang up on me.

First, they have one app for PayPal debit, cash back & credit. When you have a problem with anyone of their cards they pass the buck to the other. A transaction came through to debit, it wasn't an authorized payment. Instead of putting it through my bank account on file, they tried to put it through a bank account that was closed 2 years ago & wasn't even on my pay pal account for the 2 years. I started getting emails about owning my PP debit this large amount of money because they paid the transaction. I called PP & got told they would use my PP credit account to clear up the debit transaction. Ok...

I had 88,000 rewards points disappear from my account. I called the support number a couple of times with me resolution. I called the PayPal Mastercard support and found that all of my points are still in their system. This lady told me to wait several days to see if the points came back into the PayPal account. I waiting a week and the points were still at zero. I called PayPal support again and she told me to email PayPal rewards support. I did that and after a few emails back and forth I was told that they can not help me. So, if you have rewards points built up in your PayPal account, use them or PayPal will delete them even though you still have points with Mastercard and no one at PayPal is willing to help you recover them.

PayPal knows where the money comes from - the sellers not the buyers. I have had problems in the past and all they did was refer me back to the seller. Now I have cancelled my PayPal account and deal directly with my credit card companies. Several scams were caught before money changed hands. If it had been through PayPal I doubt if I would have ever gotten my money back. Good riddance - 'Pal' indeed. A pal to whom?

PayPal got hacked, sham investigation. My PayPal got hacked. Several hundred dollars were taken. All the money that came out of my bank account happened in the state of Texas. I live in Ohio. I called to report it, but even on the phone they were blaming other accounts attached to my PayPal and said the fraud must to come through that. BUT ALL THE CHARGES CAME OUT OF PAYPAL. I COULD SEE IT ON BOTH MY PAYPAL ACCOUNT AND BANK ACCOUNT. It was a sham investigation. They refunded me all $96.00 out of several hundred. I also did an FBI Cyber theft report. I described the actions of PayPal on the report.

I was offered a $50 discount if I get a PayPal Rewards Credit Card. However, once I was approved, the offer disappeared, and I never got it. I'm wondering, is PayPal a scam? Now, I have a third-party credit card, and my data was released to someone I didn't want.

BEWARE!! I’ve been a customer for 20 years! I’ve never made a complaint with a sell! But this time I was scammed by a Facebook company from China and of course PayPal took the sellers side!! I never received the item, but the seller told them it was delivered! I closed by account! Shame on them for not taking care of Americans!!

I order from two separate clothing companies represented, by one main company, using PayPal. Both turned out to be fraudulent. I sent everything required to prove to PayPal about being scammed by. They sided with scam company and gave me the run-around.

I ordered a product from TECHEN NETWORK TECHNOLOGY LIMITED for my cat. I waited a very long time to get this product. It worked only once and failed to recharge. I reached out to the company which I paid almost $35 for and they asked me to send them a video which I could not reduce to the 20mb limit. Even before that, their company said that there was nothing wrong with it and first offered me $2 then $5 for a resolution. I disputed this with PayPal and PayPal agreed with the company without viewing my video of the defective product and said that I was basically out of luck and the money that I paid for my cat's toy.

There's nothing better than PayPal for buying online without exposing your credit card numbers, etc. However, I HATE the fact that they allow vendors to add unspecified charges AFTER I have agreed to pay. I will never buy anything advertised on social media again, because their ads are crawling with shady ** companies who lie and say they are from some other place, and after you've agreed to pay you find out - surprise! - 35% "sales tax". This has happened to me FOUR TIMES. PayPal has no business allowing vendors to tack on surprise charges after the agreement has been made. Unless they fix this, I will never use PayPal again.

They're holding few thousand dollars on first transaction received. They said that I need to wait 120 days for it. DO NOT USE!! I used Zelle, Cash App, Venmo and never had a problem. Crooks. DO NOT USE!!

A company called IQBrain fraudulently charged my PayPal account without my knowledge. It was for a subscription I never signed up for nor did I receive anything. I filed claim with PayPal and submitted thorough evidence. PayPal sided with the fraudulent company. I appealed with further information and still PayPal sided with the company. They indicated that IQBrain provided evidence against my claim. I asked for a copy of said evidence but PayPal has refused to provide it.

I will never use PayPal again nor recommend it. I just had someone send me 250 which isn't even my money. It belongs to my friend who doesn't have PayPal and they shut my account down for no reason and said it would be 180 before the funds are released. Whatever you do do not use PayPal!!!

This has to be the absolute worst company I have ever had to do business with. Holding funds for unsupported reasons. And the time frame is outrageous. Why would you hold my funds for 180 days, claiming I am a new customer when in reality I have been using its services for over three years. Constantly asking for me to activate a card I have activated on multiple occasions. And customer support is a joke.