PayPal Reviews

Zero stars would be applicable if allowed. They are keeping my money that was in my PayPal account hostage for 180 days without giving me a reason. I have emailed every executive and customer service email with zero response. This seems illegal. My account shows the money there and I receive an error message when I try to transfer stating they will release my money to me in October 2025!!

Filed a claim against a defective Breadwinner item. The item wouldn't connect to Android Bluetooth, the problem was addressed not in the sales site but at bottom of instructions after item bought, emailed seller twice to ask for where item could be returned with no answer, then submitted claim to PayPal. After over a month of delays asking the same question and a call to Customer Service who assured me the matter would be resolved to our satisfaction, received email that claim was denied because item was similar to other items (???). No wonder Amazon doesn't sell Breadwinner and reviews online are totally negative. Immediately closed the Paypal account for myself and family. Never again and I'm thinking about not using their parent, eBay, if this is how they treat their buyers. Beware and you've been warned! Goodbye and good riddance.

They claim to cover damaged shipments. If you receive a damaged item it's a very complicated process. A seller barely wrapped a wrought iron antique and it was received damaged. Seller insisted they didn't want the item back and I had sent PayPal the messages clearly stating that, but the seller and PayPal challenged me after the item was trash and wasn't shipped back at my expense. Never received coverage. Closed my account and never will trust PayPal again. If my identity was stolen, they'd never protect me if they can't protect a damaged shipped item.

Don't open account with them. PayPal customer service it sucks. They don't protect the customers. I got scam with 45 and 67 cents. When I try to reach customer service nowhere to be founded. You go around around so in the end they don't do nothing but let you down. I got scam for the song guy under the name Gregory ** which is his scammers. I find out that too late. I'm glad I was only 45 bucks and 67 cents. I lived in my lesson the hard way but once again PayPal they let him get away this guy with this transaction a fake transaction. Don't fall for them. Okay?👎👎👎

You can't trust PayPal anymore. I'm sure everyone has seen the ads on FB that offer some product that is WAY too cheap to be legit from some company you've never heard of. Well recently, I decided to take a chance on one because they accepted payment through PayPal. Even though shipping progress was posted and even showed the product as "delivered", the product never arrived. I decided to view their site reviews (as I should have done in the beginning) and saw that every review said the same thing, that the product never arrived, that the seller was a scam.

Paypal allows crooked companies overseas to rip you off! I should not have to spend $50 on a shipping label to get my $100 back??? Paypal is as crooked as the Chinese company is, just disguised. Don't trust paypal.

I used PayPal 200 times in 2024 for my events and business. In early 2025 a customer of mine disputed my charge even though I have a contract in place for cancelations. Unfortunately PayPal sided with the customer even though I have it in writing and the screenshots to show it that I do not give back payments. As a business owner it looks as though I have no protection from my customers canceling and then PayPal giving my money back. Will be using another payment system from now on. Shame on you for breaking a business contract.

Banked with Paypal for years. Never had an issue. Never had a claim. I had one company that scammed me and lied to me and illegally charged my debit card for $38 when they were not supposed to. File the claim with Paypal. Went through so much trouble back-and-forth. Sent them all the documents. Proved that my debit card was charge legally. After all the time on the phone, all the emails, all the submitted documents. Paypal's response was we're not gonna ensure your money we're not gonna get it back for you. You're not gonna be refunded. The company that scam me as a call center in Philippines. Paypal's call center is also Philippines. I don't trust them. I cannot believe after all these years of banking with this company they thought I was such a petty person to sit here for hours and hours sending emails like $38 was really worth my time.

Trash. Don’t use PayPal. They are horrible. Consumer service is not helpful at all. They take forever to distribute the funds. I used PayPal mainly to pay my rent money, they took the funds. Money was already taken out and then they returned the funds. Claimed that they didn’t and said that I still owed the money. Ridiculous!

Scam company. Knowingly keeps vendor status with red flagged scam sellers. Customer service is pathetic and just reads a computer screen. When you get scammed, they won't help you get your refund. They are legal scammers and NEED TO BE SHUT DOWN!

I have really enjoyed the overall process of deposit and transfer in seconds. We have the benefits of earning cash back on purchases each month. The only downside is friends' referral. These rewards are not honored. I referred twice with no rewards given. As for referring friends, save yourself the trouble, this is the only reason for the lower review. Great service so far.

I recently made a purchase through Soutfits and was scammed out of $100. I used PayPal like I usually do to make sure my purchase is secure. I purchased it on March 23, 2025 and it took almost a month to make it to the states. After this it claimed to keep going from one destination to another. The tracking number never changed from the one from china to a new one for here in the US like it usually does. The last update was April 25th saying it was going to the next destination and this was on May 5, 2025. I finally notified PayPal and they told me that I needed to notify the seller first, so I did. All the seller said was to be patient that it will arrive soon. The next day the new update said it was delivered on April 25 in or by a mailbox at just my zip code, didn't even state my address. Then it said on April 26 that it was headed to the next destination. Well.... if it was already delivered, why would it be headed to another destination?!?

I was a customer for over 25 years but closed my account recently because PayPal has changed over the last few years. They used to provide good fraud protection but that is no longer the case. They side now with the scammers and fraudulent companies, and their good customer service policies have disappeared. There simply no benefits to keeping an account open with PayPal any longer or opening a new account for with a reputable bank credit card, Visa, Mastercard, etc. you can get fraud protection, convenience of online usage to Amazon, eBay and other online retailers. DO NOT OPEN A ACCOUNT WITH THEM. Avoid frustration and headaches for they have became GARBAGE.

WARNING DO NOT OPEN A ACCOUNT WITH THEM. I have been a customer for over 30 years. PayPal has changed over the last few years to the bottom of the barrel regarding customer service. I called Paypal because they said I owe them money. A lady tells me I am in collections. To find out that none of this is true! Then she blamed it on my American Express Credit card. When I ask this customer service person a question. She doesn't answer the question. She goes off on a different tangent! Then she tells me her manager or some else will call in the next week regarding the matter. What?

Paypal knowingly profits by taking transaction fees on sales by ** scammers. In my case, I purchased a model engine for $60. It was a gift for my granddaughter. The ad showed detailed parts to be assembled into a working model. What arrived was a solid block of plastic crudely representing an engine. I disputed the charge and spent 2 months going back and forth. The seller told me, now that the piece of trash was here, they would only give me a refund if I returned it, and it would cost more than $60 to return it. In the end, PayPal told me the dispute was settled, I would get my refund after returning it. The cost to return it was over $200, so I'm now the owner of a $2 piece of trash. This is a known scam, widely discussed on the internet. Paypal has to know they are enabling scammers and profiting from it. I expect better of an American financial company. I'm done with PayPal.

I had a business account with PayPal and the other party could not access their account to get the money out of their account nor could they issue back a refund to me. We both called PayPal several times. They were NO HELP. I was told I sent the money the incorrect way and the only way I could dispute it was to have my credit card company do it. I had to pay these people a different way because they did not get paid through paypal. I lost the dispute through paypal. The other party did not get the money either. PayPal is keeping it for themself. $540.00 plus all the fees they charged. I for one am turning this matter over to the BBB and the Attorney General Office of my state. Paypal says I did something against their policy. I have no idea what they are saying I did.

Paypal does NOT have a buyer's back, siding with the Seller! Ikea shipped me defective furniture and when I couldn't reach Ikea I was forced to have to file claims thru Paypal (2 separate ones because of Ikea charging me separate for the same 2 defective items). I spent 2 weeks with back and forth emails to paypal because NO ONE THERE was BOTHERING TO READ what I wrote them! The issue with Ikea was that to return defective product (ordered online and I live 2 hrs away from any store and don't drive).

This is the second time I complained to PayPal. Both times PayPal denied my complains. The First one - I bought a couple pairs of jeans from Dudlle (https://dudlle.com/). Upon receiving it, quality is so bad, I returned right away based on the shipping address because of 30-days return policy. They refused refunding me because I had to return the to China, an oversea address they provided after I returned them. The second one - booking a hotel room using Super.com a couple of month ago. Now they charged my $15/month. I noticed a charged place on me for the month May, I also noticed they illegally charged for April as well. In both cases, PayPal sided with sellers. This is it for me. Not more PayPal!!!

I made a payment through PayPal to a company that was committing fraud. I reported to pay pal and they never responded back. I also never received my merchandise or refund. Do not use pay pal. They help rip people off.

I found out today that PayPal is not as secure as I thought. I was scammed by a company through PayPal and as it turns out, I'm among many others scammed by the same seller. I do have a dispute filed and will amend my review up or down based on results of that dispute. I attached a photo showing delivery of my product. However, I have security cameras AND the time indicated was several hours too soon (maybe they have a time machine?).

After using PayPal in good standing for years, tolerating their inept support, inept customer service, ridiculous policies I celebrate and support their competitors. BEWARE BEWARE BEWARE. Paypal arbitrarily TERMINATED my account, gave no explanation other than a "violation of terms" and HOLDS YOUR MONEY FOR 180 DAYS. NO REASONS, NO SENSE, NO SERVICE. This is beyond unacceptable, it is DEPLORABLE. Thank you and best of luck to those here. LOOK AT THE SHEER NUMBER OF 1 star reviews. I wish I had known.

I was told by PayPal that I owed $500. They said it was adjusted when I pushed back, and I owe them $255. I asked for a specific breakdown of the name, amount, and date of transactions that did not go through. I asked for this information at least four times, and all they sent me was the total amount and no breakdown. They hounded me with a collection agency. I told the collection agency I wanted a breakdown of the items. When I checked my account, some of the items went through, and others were disputed by my bank. Paypal does not care.

PayPal is holding my money hostage. They say I'm new and, thus, the hold. I am not a vendor. They were quick to extract their fee, now they're getting interest on the balance they're holding on to. My bank account is linked. It should be easy, like venmo. PayPal is not the money conduit they claim to be. Once my payment is freed up, PayPal is out and I will never use it again.

Paypal no longer protects buyers. Their buyer protection is a joke. Never received item. They told me I had to go through my bank and do a charge back to get my money. I sent them proof the seller didn't deliver to my address and they still denied my claim saying there was nothing they could so. To go through my bank and do a chargeback. What's the point in using them if they offer no protection.

I used my Paypal account to purchase from Starcraft Network and not only was there missing items, they also sent me a necklace that was not as described. I spoke with the seller about this and they want me to return it to them in CHINA at my expense to receive a refund. I spoke with PayPal about it and they sided with the seller and want me to return it at my expense to receive a refund. I provided them with pictures of what I received and a screenshot of my email confirming my purchased that clearly shows what I was supposed to get and PayPal close my dispute. This is the second time that this has happened to me using PayPal. I am considering closing my account that I've had with them since the early 2000's.

I find it sad that PayPal represents fraudulent companies that are dishonest and false advertised selling merchandise that is not that of what one purchases. For example I bought two SuperBox S5 Max set top boxes for TV. I was sent two ITV set top boxes which are far different and the price difference is Major. I attempted to get a hold of the companies I purchased from that PayPal took payment for and they failed to respond. It took 2 months to receive merchandise that wasn't as advertised and PayPal does not honor refunds. Nor will they try to get your money back. So more or less it is your loss.

I had PayPal for many years, I ended up with a scam and they stole all my money out of my account, I reported it to PayPal, they reassured me everything would be fine, within 30 seconds they said there was no foul play. They checked out nothing! Don't waste your time with paypal!

I placed an order For 'Realistic bunnies' Online. Within minutes of placing my order, I read about what a scam this company is, and I contacted PayPal to cancel my order. They would not do so. That very same day (April 11) I received an email stating that my order had been shipped. Since when does it really happen that fast? I told them I didn't want the order and they said it had already been shipped. There was nothing they could do about it. Sure enough when I received the order, The items were cheap stuffed animals that I could've bought here for five dollars apiece. They were not at all what was portrayed In the ads (I had bought four of them for a total of $79.97.... So basically, $20 apiece).

PayPal is the worst ever. They block your account with no explanation right when you trying to pay bills or add money. You have passwords that you have set up and they are still blocking your account. It's just crazy. Do not use PayPal.

Promised that my $500 refund would be deposited April 2nd 2025. Here it is May 3rd and no refund in my bank account. Have called customer service probably 15 times. All I get is give your card issuer this 25 digit reference number and they will find your refund. Card issuer has no idea what this number means. Have provided PayPal with bank statements showing no refund, have had them on the phone with my bank. And all customer service says is give the bank this 25 digit number. Refund is not in my bank account. Wonder who is enjoying my $500. Customer and their service SUCKS.

I have had mostly good experience with PayPal. They send me an email receipt for every purchase I make and I get an email for every refund sent. Now they have a rewards cash back program and I have been earning with my purchases. They also let you select a purchase category to earn higher rewards. Anyway no business is perfect so I'm sharing my two bad experiences. My debit card is expiring soon but was supposed to be usable for another month. I was surprised to be declined twice trying to pay postage to mail a package at the post office where I have used my card before. Fortunately I had some cash on hand. I tried unsuccessfully to get an answer to that through chat since they were already closed.

Had an unauthorized transaction. I flagged it as fraud and the response from PayPal was, “It was authorized by you. So claim dismissed”. I did not authorize the transaction. After some juvenile back and forth “You did”, “No I didn’t”, “Yes you did”. I realized I wasn’t getting anywhere. The claim that I’m joking about not authorizing a transaction is wild to me. They have a subpoena on their way for unauthorized releases of my information. The only response they gave is, “You approved it. Case closed”. Crazy.

I opened my account in 2003 and have used it for various domestic and foreign transactions over the years. In Jan-Feb I purchased goods from a seller located in China but stated her company was based in the US. No, she was not Chinese. After the goods were received, it was discovered only the first shipment was authentic, every item after the initial shipment was counterfeit. I followed the rules and entered a dispute. The seller responded with false allegations. The seller also began to reach out to people to people who knew me and began to discredit me. I informed PayPal I was no longer comfortable trying to resolve the issue with the seller and escalated the disputes to claims. I attached evidence to each claim.

This kind of 3rd party transaction places are just enabling scammers. If you use it to receive money, you will probably give 5 stars. I don't. I occasionally used it for Etsy, and to pay my overseas music tutor. So I linked my bank account, and then if the scam company like (Zenfy.ac) charges you, PayPal does not even send a confirmation warning, and the transaction just goes through in a second, with no cancellation, nothing. If you have to use PayPal, may be best to use it with PayPal balance.

They have ripped me off for more than 500. Dollars. Please forgive your own well being. Stay away from PayPal. They can tie up your money. And say there was no transactions. No one to talk with! Just a robot ! So sad they stole my money is needed it.

FIRST OFF: don't be confused by the different names on the receipts. Tracing all the bogus names of the company involved is difficult, and my correspondence from them on things being in transit has been entertaining because it's all different names. WHAT HAPPENED: I ordered water float valves through an ad on Instagram. The screen showed a total of $63 AND NO SALES TAX, and before I tapped the "complete order" button, I took a screenshot. I went to print out my receipt that they sent to my email and they'd tacked on 30% sales tax. No state in the U.S. has 30% sales tax. I immediately cancelled my order. They took the money from my card. I immediately requested a refund through PayPal. THE CROOKED SELLER disputed it saying the extra charge was due to exchange rates, cancellation fees, restocking charges or extra fees.

I ordered 3 t-shirts 74.21 from Scotioncolt. Paid with PayPal. Opened a ticket. Explained I had not received my shirts. They closed my ticket stating I had received the shirts. I have not received the shirts. I explained to them I had not received the shirts. They said they called the vendor and he stated to return the items for a full refund. This info was from Paypal. I HAVE NOT RECEIVED THE SHIRTS!! The tracking does not show I have the items. I'm tired of the run around. I thought paypal was for the customer, all they have to do is look at tracking which I explained to them. No reply! Not satisfied with them.

Oh my God, the level of ineptitude at this company is absolutely amazing. My teenager wanted a certain piece of exercise equipment, she found it online and sent me the link yesterday. The website had a major retailer's logo all over it and looked like their site. I checked out with PayPal and then realized that I didn't get a confirmation email from the company so looked at the website again and noticed the URL wasn't right. It was a scam. I called PayPal immediately but was told I have to wait for the transaction to go through. It went through this morning and the scammer changed the amount I paid from $42 to $46 (how is that even possible without my authorization???).

Very happy with PayPal today. I use my PayPal acct to make online purchases. Today I was ordering hiking boots from a website representing itself as Vasque Boots. PayPal refused the transaction. After some poking around in the internet, I discovered that the site I was ordering from had been identified as a possible scam. Thanks, PayPal.

I would never use them. They are the WORST!!! Terrible service all the way around. Very poor service. I can’t express enough. Do not use this company. You will have many regrets. They are terrible with disputes.

PayPal is horrible. Just today I spent 3 hours trying to resolve an issue!!!! That's in addition to the other 2 hrs on this issue!! Absolutely horrible. Every damn foreign person that answers a call tells you something different!!!! Talking g to a "supervisor" is nearly impossible!!! I am reporting this so called company to the Better Business Bureau!!!! They are worthless!!! I tried to call their corporate office but of course they do NOT have a phone number!! Does that tell you anything!?!?

I have just experienced the best customer service from De'An employee code **. I had an issue that required a lot of effort and she took the time to solve it with patient and very knowledgeable with company procedures. I just hope that her manager recognize that she is an exceptional employee.

I was charged by ROKU.COM through PayPal. I did not authorize payment and when I disputed the payment through PayPal I was denied without any evidence presented to me. I canceled my account and will never use them again!

Ordered a product and have the customer charged me an extra $4 saying it was taxed in Illinois. The tax is less than 10%, the item was $9.95 and that overcharge does not fit their description of doing anything wrong. When I received the item it was more or less bait and switch. I got a pair of glasses not worth a dollar but do not darken up or focus and they make it almost totally impossible to file against the outfit that basically stole from me. In the last two or three years PayPal has got nothing but worse and worse.

With the love one incarcerated trying to get him money the fastest easiest way we can I began to use PayPal to put money on his account. For some reason it showed on the app for the commissary error so I called them and was told it'll be your bank, give it 3 to 5 days and they'll release your money so I immediately called PayPal. Unfortunately I still two days later have been unable to have human contact or the humans that I have been able to contact will give me a short reply of something probably preset and then disconnect the conversation. I will never use PayPal again! I will retrieve the rest of my money and they will never receive any business or recommendations from me. I was told that there was a way to make the process of obtaining your money faster yet when I go to the app and look for this button or link I can find it. It's very frustrating because when you need your money you need it.

I purchased an item on advertising on IG using My PayPal. The total I paid was 24 dollars thru PayPal . Somehow PayPal charge me $31. They told me to reach out to the company..And I was told they would refund me the difference in a few days.. That never happened .. I opened up a case they told me it didn’t me their criteria for a refund of the difference.. Even with copies of the receipts.. Moving forward the sketchy tracking info says, "Your shipment is in transit thanks for waiting.."

I purchased some bras of Shapermint for 134.36 on 3/26 through Paypal (**). Received an email from Shapermint on 3/12 they couldn't refill my order. After a week went by with no refund, I entered a dispute with Paypal and my bank. On March 26 my dispute was settled per email from Paypal but as of today I have no money. Paypal is say they have nothing to do with the chargeback as they were the middle man.

I wrote at least 3 bad reviews right now. It wasn’t posted, so I'm going to write in every website about PayPal! They prevent me from deleting my account, they don’t tell me why, they tell me to go on a computer which I don’t have and I haven’t in over 10 years! I want answers! My information is on PayPal and I have a RIGHT TO KNOW WHY I CAN'T DELETE MY ACCOUNT!

Paypal is not good. There is no customer value. I was loyal customer for a long time but I just ran into an issue and I had to call Paypal to dispute an issue but Paypal doesn't really care about their customer because they are giving them false information. I didn't have a good experience and I didn't fell value as a customer. If that is the case then I wouldn't be using it anymore. I would rather use another service that value their customer. If you are going to use Paypal think carefully and do your research first. Don't fall for it like me.

In February 2025 I received an email from my Discover Card account to join PayPal, which I did. I made several purchases from Temu.com in March & April, when I received several emails from PayPal stating there were "unusual" and "suspicious" activities with my account. Despite the fact there were NO such activities with either my PayPal or Discover Card accounts, PayPal informed me I could no longer use PayPal. I repeatedly asked for specific details, but was never given any. What a hell of a way to run a business! I'm 64 years of age and never used PayPal or Venmo nor any other payment than my credit and debit cards. I will never use or recommend PayPal.

PayPal is not to be trusted to "have your back". In the last month I have been screwed out of the monies for 3 different purchases, which I didn't receive. Even with proof of non delivery. I'm quitting.

I like many others have endured negative experiences and dissatisfaction with staffers and service as it seems that they were ill informed or lack of knowledge in understanding their customers and the importance of transparency! I encountered a huge fee on my account and have made numerous calls only to be met with long wait time, call disconnected, had to call again, and non-supportive customer service. Called in advance to enquire about fees and was told that it will be corrected and it hasn’t…

Title: Frustrating Experience with PayPal. I recently had a very disappointing experience with PayPal that left me feeling frustrated and unsatisfied. After using their service for several years, I encountered a problem with a transaction that seemed to spiral out of control. First, their customer service was unhelpful and difficult to reach. I spent hours trying to get in touch with someone who could assist me, only to be met with long wait times and representatives who seemed uninformed about my issue. It felt like I was talking to a wall, and my concerns were brushed aside.

Pathetic service. Without any reason they made my account access limited and I can't send or receive money and my funds that were in PayPal stuck there for about 4 months and still it doesn't let me remove my bank cards, bank account or close my account which is insane

I love how you do a fraud investigation, promise me my refund, because A HACKER TOOK MONEY OUT OF MY ACCOUNT THROUGH YOU and now deny me my $500 dollar refund KNOWING it was a fraud charge. You people are horrible, and I would never recommend you to anyone.

PayPal's customer service and dispute resolution process is the worst I’ve ever experienced. Despite proving that I never received the services I paid for (over $250), PayPal unfairly closed the case in the seller’s favor. Whenever I called for help, agents either hung up on me, disconnected the call, or pretended not to hear me, forcing me to repeat my issue to multiple representatives with no resolution. The lack of accountability and refusal to investigate properly is unacceptable. PayPal sides with sellers regardless of proof, leaving buyers unprotected. Never trusting them again.

I always thought PayPal had my back if something went wrong in a transaction. I ordered 3 items from a company I had never used before. Paid with PayPal. I received 2 of the items and went on there. Inquired about the third item, they told me that it was already shipped. When I told him it wasn't, they wanted to see a pitcher of what I got. So I sent a picture then they said, you never ordered it. I said yes, I did order it. Then they wanted to know the order number which I had already given them, but I gave it to them again. Then they said, it's in transit. And I asked, why didn't you tell me that when I first emailed you? Where's the tracking info? I finally opened a dispute with paypal. I gave them copies of all the email exchanges. I gave them my side of the story. They said it would be like 10 days. In the cella could respond, the seller responded with. It's in transit.

$600 was stolen from my bank account and transferred to Paypal. However, on the PayPal account, there was only $300 and no trace of the other $600. Pay pal said they would investigate it. Then I got an email saying it was an authorized charge. So, I called again and now they said the case was still open and under investigation. I was told I should get an answer by April 3rd. It is now April 11th, and I still have heard nothing. They now have, had me on hold for 15 minutes and I'm not expecting them to help.

An unauthorized individual gained access to my account (computer hacked). And transferred money to themselves. I immediately contacted customer service, but my case was not properly addressed, and the transaction was not reversed. Despite multiple attempts, there was no help. My identity was compromised and this is part of a larger identity theft problem, and I’ve filed reports with the FTC etc. PayPal will not help at all. They claim that it the fake person uses your IP address from hacking your computer, you have no recourse. Very bad business practice.

I’m a long time user of PayPal, but not a happy customer. My positive experiences are that I can use PayPal online in multiple places to pay and it fills in my shipping address as I pay saving me time. But lately I’ve had to dispute an action by a vendor and PayPal told me to contact them myself. Which I already did, but why have a 3rd party if they’re not going to back my purchases. Due to their dispute form selections I couldn’t tell them what the real problem was so their response was not correct for the issue. I will be dropping my account because they’re making my situation more complicated not easier.

After days & many hours on the phone with people who can barely speak English, with excessively loud background noise, being transferred over & over again. Each agent if you can call them that, telling me things that completely contradicts the person before, I have had no help. They locked my account. All the money I have to my name. I am disabled so I will make a Federal complaint.

Paypal does not care about the person spending money. They only care about the sellers they can get a piece of the selling price from. They do not have customer service. You can not speak to anyone who understands. They make promises to call you about your complaint and do not. I am recommending to any client or business owner to stop paying contractors via Paypal.

We received a notice that this person was being sent $3000 out of our checking account. We had no time to stop the payment from either PayPal or our bank. Meanwhile after filing a complaint we found out that we were either too late or that she said or did something to gain access to the funds!! DO NOT CONNECT PAYPAL TO YOUR CHECKING ACCOUNT!

I had the worse experience for weeks with PayPal, I got sick with one supplement I bought online and wanted to return it. The vendor refused to give me credit and refused to give me the address where I can sent the products. The product is showing for $3.99 in Walmart and they charged $60 for it. They never let me returned the product even though one of them was unopened. The vendor was lying about the product and being deceitful and Paypal agree with them. DON'T DEAL WITH PAYPAL. THEY WILL NOT HONOR THE GUARANTEE.

In December I did an impulse buy for a product I saw advertised on Facebook. I used PayPal expecting some protection, but PayPal will side with the Seller who provides fraudulent tracking data. The case was closed within 24 hours stating the Seller provided tracking data showing delivery on 12/28/24. The tracking data provided to PayPal is not the same as they've been sending me which last update shows the product still in transit on 1/15/25 in Jackson MS. It's obvious they sent me tracking to keep me waiting, and sent PayPal tracking to confirm delivery and have the case closed.

Very bad customer service from both Venmo and PayPal. When we called in for help we got CSRs who were almost impossible to understand, the connection to India or wherever were very bad. In the end we just gave up. We'll stop using both of these platforms.

Don't use thinking that they will help you in any way. I had charges that was not authorized and PayPal refused to refund my money. Telling me it was authorized. How can you tell me I authorized a payment when I didn't. Of course they are going to always stick with the company. But when you have no customers then your business will fail.

Awful outsourced call center. May work great for generalized questions like Google can be. But absolutely awful for resolving issues. I opened an account to purchase crypto and other online items. I gave PayPal direct access to bank. Having heard they are very trustworthy. After a few attempts transactions failed. I contact PayPal. They suggested adding another payment source. A debit card from same bank. Didn't make sense. But I did it.

I bought some items off Instagram. Makes to pay with a credit card, total was $51.97. Next day check credit card online see PayPal charge for $64.96. I never authorized to pay thru PayPal, so I contacted them and disputed charge. They sent me an email the next day saying they had credited me with $.01 and closed the dispute. I called them again and now they cannot do anything, told me to call my bank. They can charge you without authorization, but cannot credit you?? Amazing!! Seems like a scam or a scummy way to do business to me.

I been a customer for 4 years now. They decided to block my account and ask me to prove I'm a real person. I hope they lose all their customers by the end of the year. This was unfair. Every one go to Chime.

I have been using PayPal for my purchases for years now. All of a sudden, PayPal sent me an email stating I can never use PayPal again and then they took $50 from my account - both of which the PayPal Customer Service person could not tell me why. This is unacceptable. I also cannot disconnect my debit card from PayPal because they won't let me. Now I have to file a dispute with my bank stopping all future withdrawals from PayPal.

Purchased something with PayPal that proved to be a fraudulent scam and PayPal refused the claim, I guess they don't care about their long time customers. You're better off using a credit card, they will protect your purchases unlike PayPal.

I have used PayPal for years and always trusted it for secure transactions—until now. On February 17, 2025, I purchased merchandise from a candle company, Paradise Supply, in Paradise, PA, expecting it to ship within 3–5 days, as stated on their website. After weeks with no updates and no response to multiple emails, I contacted PayPal for help. They reached out to the vendor and later informed me that my order would arrive on March 25, 2025. So, I waited. The 25th came and went—no package. When I followed up with PayPal, expecting a refund, I was shocked to learn that my case had already been closed in favor of the vendor on March 22—three days before the supposed delivery date! The PayPal agent told me nothing could be done.

I’ve used PayPal for online purchases periodically over the years because it was easy and have never had issues. A friend reimbursed me for an upcoming trip so assumed it would also be simple. They will not credit to the CC associated with your account for whatever reason. I do not want to provide my bank account info for e-transfers of funds due to potential of hacking and fraud. A hard check sent to your address on file, which is also the same billing address on the card linked to the account, should be straightforward.

I received money from my daughter that she sent as a business transaction by mistake. I called customer service and they said I should just cancel it and there would be no fee, as a family money transfer. However, with the refund I was charged a 3% fee. I called multiple times and never for the callback they promised. Finally today they told there is nothing they could do. What a scam!

I have been a long time customer without issues until recently. I made a purchase through them for some body parts from a company called Ford Parts Giant. After ordering the part FPG wanted additional shipping which I thought was odd but went ahead and paid the additional charge. When I received the part it was nothing close to what I had ordered. I tried to work out with FPG but couldn't so filed a buyers claim with Pay Pal. I had all the documentation showing what I had ordered, photos of what I got, photos of everything possible but they wanted me to send this wrong part back on my dime.

A card was used to pay with PayPal that was not in my name was only used to pay a client purchase. PayPal used it immediately to pay a subscription that was not authorized by me, are in the cardholder name and a contract never signed by the cardholder. Not only that. It was then used on another purchase not by me. PayPal is not something to use if you have a business. The customer service knowing it is not in cardholder names continue to say you had a subscription and they were taking money out in large amounts on one of my cards as well. Now their bank legal team have to get involve due to PayPal lack of verifying first the cardholder's name. I had read bad reviews but always think not me. Until now it’s me.

compliancetransactions@paypal.com and reference 10 digits transaction number.

PayPal is a dishonest business that preys on veterans and seniors. They use codes and numbers for transactions to hide the actual vendor to confuse and delay users from solving a problem, they turn ON subscription plans without your permission and make it impossible to easily find access to turn this off or contact PayPal to stop it. PayPal uses UNVETTED staff to handle issues with your private financial data, which then can be used for fraud and stealing money from your account.

I wish there was a place that I could share this so everybody could see. I am a 32-year-old single father of two boys. I work about 60 hours a week just to provide for them and still have trouble making ends meet. I use apps like PayPal and Venmo, Cash App, etc. sometimes for payments at work. However I found out about PayPal's crypto option the other day and decided to deposit some money and check it out. Although I wasn't so impressed as I have been with other applications it was fairly simple and straightforward. I tried to transfer the money to another crypto wallet of mine and had trouble so I contacted customer service. That's when it all started, nobody had a good answer for me. My money was basically stuck on PayPal. After doing a little research and calling customer service multiple times I found out that I probably just needed to wait a day or two.

Pay Pal was “okay” however multiple times I tried to cancel it & have had nothing but issues! #1 issue is the customer service do not speak English well and extremely difficult to understand them AND supervisors! I've continued to try and cancel my PayPal account because my information had been compromised and there are not enough identification protections in place for me to continue using! And still to this day I’m still trying to get my account closed and information deleted…. Just today another “attempt” came through from Australia and I’m in USA...aurgh!!!!

I only put a star because I had to. This company is horrible. Their customer service is the worst. They will never give you a refund if needed. They won't even give you an explanation. Please please don't ever use them.

After having PayPal for 20 years I had 0 issues with them, until I did. Had a fraud case and everything to prove it. They told me that I needed to talk to the police to resolve it, and the police said it was a PayPal issue. Neither one wanted to help, dealing with PayPal's terrible customer service and just trying to get an actual person on the phone was it for me. They kept the scammer's account open even though I gave them proof from multiple people that they ripped off, I'm out my money and they are out 1 measly little customer....

As a business owner, I despise Paypal. As a consumer, I am canceling my credit card because I hate them so much. They are impossible to reach and reason with, and withhold a very substantial amount of our cash, which they collect interest upon. They are hopelessly out of with our seasonal business.

Companies have been contracting with Paypal for fund distributions and I think they should think twice. PayPal has an absolute no other option policy that requires you provide them with a mobile phone number and sign an agreement that you give them permission for PayPal and other advertisers to send text messages to your phone. I received a class action award notice from the Federal Trade Commission that I had been awarded funds recovered and I needed to click on the link to Paypal to set up to receive them. I had closed an account with Paypal many years ago after multiple problems with the company.

They reinstated me so all good now.

They deserve 0 stars. Been a loyal PayPal customer for a couple years now and I signed in yesterday or attempted to I should say, and I cannot access my acct. Called PayPal and was told my account was locked due to me owing $4. Now here is my issue, I can’t access my account to see where this charge is coming from, I get monthly statements that state nothing, and I was never contacted. This agent could not tell me anything about the charges just kept saying to pay the $4 and it would be unlocked. I don’t care if it is $0.04, I will not pay ANYTHING until I can see where it went. Never have I been so dissatisfied and disrespected in my whole life.

Paypal sucks! I didn't have this account for 1 week and they closed my account and still have my money with no reason why? All I did was receive money. They put on hold then decide to shut it down for what? Don't use paypal. They suck!

I used PayPal a couple of times with no problem. The last time I used them, it turned out to be a scam. I don't blame PayPal for the scam, I blame them for how it went down. I made a purchase off of a Facebook ad. The prices were too good to be true and they were. The next day I received an email supposedly from the manufacture of the product which increased the amount I paid. It wasn't a lot more but this is where I blame PayPal. How do they increase the amount without my approval? This made me suspicious so I called my credit card company.

In DECEMBER, I returned 4 items to a company, everything in brand new condition and only returned due to it running small, but never got a refund for 2 of the items. I was sure to triple check everything was within their return guidelines. It is now March: my case with PayPal was denied, and the scammer’s customer service still refuses to respond to me. I believe they got away with this by only refunding me for 2 of the 4 items to fool paypal. that refund took over a month to arrive so really my only mistake was not making a claim sooner.

I used PayPal a lot, but I am no longer a fan. I had fraudulent activity on my account and they sided with the fraudsters after multiple notifications from me regarding the fraud. When everything was done I ended up being $-2350, and then wanted me to pay for it. Then a few months later I get a notification that my account has been reversed and ready for use again. I was grateful. I started using it again and all I did was buy crypto currency and paid bills. Now all of a sudden my account is "limited" which means closed. Have no idea what I did wrong, they won't give explanation besides it came from higher ups. Now I have money that I cannot access. This soooo frustrating. If you can't buy and transfer crypto, then don't give the options.

I usually can trust PayPal. Well, not this time. I attempted to make a purchase 4 times.. Each time PayPal said declined…then next day took the money. Remind you purchases were declined for whatever reason, then withdrawn out of my account. Then I’m told to wait on an investigation to receive my refund. I thought PayPal was the most honest when purchasing online.

I made shoes purchase, company from china and is been 6 weeks and not merchandise. PayPal is not help me to get my money back. I called many times. They said the claim was wrong file. They said got I wait to respond from the merchant.

Upon speaking with Paypal and expressing my concerns on a recorded line and on another occasion, sellers in my case, are offered no protection as for a buyer. Here are a few points to consider -  

PayPal let a seller cheat me with a piece of junk couch. They promised me a full refund so I threw the couch out and they said I had to return it. Now I'm screwed, I tried everything to do the right thing but they would not. They sided with the crooked seller. I'm sorry I thought PayPal was better than that.

They do not back the consumer in purchase discrepancies. I had one claim in the several years I had an account with them and it was denied because I chose the item is significantly different option based on the information and advice given to me by their phone customer service representative. So I will close this account and would rather use Chime or even Cash App.

My friend mistakenly selected the transferring option for "goods/services." Because of this, PayPal deducted $1.50 from the money I had received. I reached out to a representative and explained the situation; however, they refused to help me recover the funds in any way. I asked if the keeping the $1.50 was worth more than keeping an active customer and he said it was. I canceled my account today. Terrible experience and terrible customer service!

I have been fighting with PayPal for 2 months on something that I had ordered from China. I had sent a cancellation of order right after I purchased it and never heard from seller of cancellation. I did the 4 pay and because the seller did not cancel the order of $97.93 and never sent a tracking number until 7 weeks later which is a fake tracking number, PayPal is not wanting to credit my money back. They keep telling me that my claim is under investigation, which is what they have been telling me for weeks. They have the buyer protection and are not honoring it. They keep telling me to go to my bank and dispute the transaction. Knowing that the bank will send me right back to PayPal.

I used to use PayPal for almost all of my online purchases and I paid a lot of my bills that way too. Then all of a sudden they would no longer pull the balances from my checking account, now I had to transfer money to use PayPal to pay bills. It became an inconvenience so I stopped using PayPal for that. In the past they had protected me from scammers but that stopped. Twice I was scammed and I opened a dispute. They drug it out for weeks making me constantly submit information and contact the BBB and in the end I just got screwed. I no longer use PayPal at all. I don’t trust them.

I was best out of $82.00 by manly shirts in January. Was informed that a refund was processed multiple times but never received one. Contacted PayPal and filed a claim providing them with documentation confirming Manly shirts claims that a refund was processed. Unfortunately for some inexplicable reason Pay-Pal denied my claim. Do not use PayPal if you’re looking for a payment platform who protects you from fraudulent and dishonest sellers.

Paypal won’t refund our money!!! On 12/31/24 my husband used Paypal's pay in 4 to purchase an item for 41.97 but we never received on 2/5/25. We dispute it on Paypal & took it to Paypal on 2/6/25. Paypal claimed they will investigate once the seller give them info. But Paypal close our case on 2/13 because the seller, a scammer, just provide them tracking number & claimed it was delivered by USPS from China Post. The seller didn't provide no proof that we have it & didn’t provide the shipped receipt to Paypal. Paypal did not investigate & believe the seller. Paypal is on the seller side & won’t believe us.

PayPal can transfer "test" deposits to my account, but not my balance. After 3 days they want me to try a different bank. Not sure if this is fraud, or they're just incompetent. My bank has record of the .05¢ and .19¢ but the "transaction ID" from PayPal appears to be fictional.

PayPal is probably one of the worst companies to try to get some help from. If you’re not arguing back-and-forth with their virtual bot when you get someone on the line they don’t speak English. They don’t know what they’re doing. I never wanna have to deal with PayPal ever again, they are horrible service. They make a mistake. Blame someone else, never ever again. Completely done with PayPal, will pay off my outstanding balance and closed that damn account.

I was being put on hold over the phone for over ten minutes for 3 times now, it was so frustrated for Paypal customer services. I was told by their customer service staff that I can sell my crypto hold by PayPal in 90 days (from the date of 10/24/24). Now it is over 90 days, still can't sell it, and the worst part is that no real person answer the phone. No real people to answer the phone?

I had difficulties filing a claim. Hour and a half later, I naively was given a debit card from PayPal. Somehow he got 1600.00 to put balance on card. I found out I was getting one by email. When it came, the 1600.00 was already gone. They said I spent it right away to some PO box in Queens, New York. They will not help me get money back. They told me to call the police and my bank at the supervisor level. After talking to 3 people for about 2 hours. Their employee, but it's my fault.

If there were an option for 0 stars, that is what PayPal would get. They offered little or no support when they froze my account with NO explanation. I had to wait months to transfer my money to my bank. Went to Stripe the next day and never looked back!

PayPal's service was great 10-20 years ago, but now it feels like garbage, and they employ some of the most incompetent customer service representatives! I purchased an item on a website called Zasuwa that was completely different from the photos on their websites. I opened a dispute in PayPal with the seller because the seller refused to refund me after receiving the item. They are using this method to defraud many customers. In the end, PayPal actually said, "If the item you received is somewhat similar to the photos, we don’t consider it 'not as described." What do you mean by similar? Are you color blind? The one I ordered was NAVY blue, the one I received is SKY BLUE and the seller refused to return or exchange for me. Maybe they are all considered blue color paypal????

Absolutely worthless. Got taken by a company and PayPal was beyond useless because they actually wasted more time and got ZERO results, so I couldn't even reopen the case because it was "too long". DO NOT TRUST THEM TO HELP YOU.

I reported an unauthorized charge as soon as I saw it. After trying to contact seller multiple times, per PayPal, I was sent an email to give it until July. Last week I received a notice that I did not respond in time; case closed. They are not responding to further requests.

Company is a 0. Horrible. PayPal has continually allow fraudulent companies to take money. PayPal does not secure anything on your acct. PayPal allows phishing. Pay pal customer service will argue, interrupt, hang up, threaten, and will not do any asked of them. You can't file complaints because no one will do it. And you will wait over 6 hours for emails.. Five reps four don't speak English.

I was scammed on a purchase through PayPal and discovered it while still pending, so I called PayPal. They said they can't cancel a pending fraudulent transaction; I had to wait 72 hours or until it went through. The scammer increased the transaction amount and PayPal allowed that even after knowing it was a fraudulent transaction. When the transaction went through I contested the transaction through their resolution center and they immediately sided with the scammer and closed my case. When I try to close my account they won't allow it for 10 days even though the transaction is complete and case is closed. Very unhappy with PayPal!!!

PayPal has the worst customer service. I have disputed a transaction that was pretty much scammer/hacker situation where $930 was removed from my account and Cryptocurrency was purchased from my account and sent God knows where. Upon seeing this transaction I contacted PayPal immediately and PayPal determined that the transaction history is consistent and keeps denying my claim when I clearly told them I did not make that payment but pretty much PayPal Is calling me a liar. UNEXPECTED.

I purchased a radio from a company through PayPal relying on their fraud protection. The seller will not respond and fraudulently posted a FedEx tracking number and a photo of envelopes on someone else’s porch. I sent PayPal a picture of my home, challenge them to Google the home and they refused and will not refund my money. Today I went to FedEx and they launched an investigation after realizing that the tracking number is actually fraudulent and for another person at another address.

We had purchased online a washer from a big retailer in 2021. It was not in store and unfortunately we use PayPal to pay. The washer was returned in about 5 days. The invoice showing the return was submitted to PayPal to proceed the refund. They denied it without any way to appeal. $660 was the value lost in this transaction. :)

PayPal is getting in the habit of not doing good background checks on vendors and when a case is open they don't do a good case review and 9 out of 10 times side with vendor over customer. Case point vendor from overseas had a delivery slip but with a overseas tracker number it never change over to USPS for delivery and number not recognized by USPS. So how did the item get delivered. Do make sure if items coming from Asia area and you don't receive PayPal will side with them and this has happened more than you would think. Buyer beware!!!

Would give zero stars if I could. 7 days trying to get payment issues resolved, and they keep telling me it's the bank or vendor's fault. I have gone in circles 3 times. It is not the bank, and has been blocked with multiple vendors. All you get is wait "x" hours and try again/pay outside of PayPal. So far in a week I have waited 72 hours, 48 hours, and currently on 24 hours before they will "escalate" it to someone to fix it. Scripted repetitive answers and restarted chats daily. 👎

Paypal is a complete scam never ever, ever, ever, ever, ever, ever, ever, ever use Paypal. The experience I had is so unreal. Ordered a product from another scamming website. I got careless that's on me. Product came. Wasn't what was advertised or what I wanted. Try to inform company, they denied it wasn't correct. So I contacted Paypal, wow, wow, wow they acted as if they was going to help. Told us to send product back and send them tracking. We did this, paid 20 to send incorrect items back. Which is wild to being with.

I have finally had it with PayPal. They allow their sellers to totally scam the buyer. I can't tell you how many times I was charged for a subscription I absolutely did not sign up for. Then try to get PayPal to help - a total joke. They send you forms with questions that don't even apply and then make you jump through a million hoops and still don't do anything to resolve the issue. I will be canceling my PayPal account ASAP!

Was wrongly charged for an item by a vendor using my PayPal account. I informed PayPal that the charge was not authorized. They opened an investigation. The vendor sent PayPal bogus shipping information alleging I had received certain items, which I had not. PayPal accepted the vendor's representations and basically called me a liar. Amex would never have done this. Won't be using the PayPal service any further. It is rife with fraud and poorly policed. Use at your peril.

We have had several examples of unauthorized payment requests. While some have been resolved by PayPal, others have not. The cost has been significant, and PayPal has been unwilling to assist. We don't use it - ever. And we still have examples of fraudulent payment that PayPal refused to address.

Don't use PayPal if you want to keep your money. Stay away from them. RUN. They lock up your money if pass gas during a transaction. None of there customer service people speak good English. I guess if your in the Middle East you'll be able to understand what they are saying... the whole company is a joke. They got me thinking they are in on all the scams the way they help out crooks. Look, there is a reason scammers use PayPal all the time. Every time I hear someone selling something but only take paypal payments I already know it's a scam. Every time. Facts!

I placed an order and was ripped off by the seller. PayPal allowed them to charge me double for the item. Appealed to PayPal and was denied. When I received the item it was not what I ordered. Appealed again to PayPal and was denied again. Don’t trust them.

I had PayPal forever. I questioned why I was getting charged twice by the same company. After investigating, I had numerous subscriptions I didn’t recognized on here. Cancelled an account and tried again. Waiting 21 days to receive my money when tracking has already been submitted. Why? I’d rather Venmo. I’ve had less problems so far and haven’t waited forever to get my money when the product I sold has already been verified shipped with tracking proof.

I placed an order. Spent 3weeks waiting with no seller response and finally received tracking information and waited t. Finally said out for delivery. Never got it even though it said delivered. Reached out to customer support at PayPal. Did a claim. Said if no response by 2/11925 I would get refund. On the date claim denied said seller sent proof of shipping. That doesn't mean I got it. I contacted customer support immediately after it said delivered and we didn't get it. Nobody can give me the carrier they say postal service. My post office says tracking number isn't one they use. Nobody seems to care that I have no product or refund. Will never Use PayPal highly disappointed. To avoid this issue is the reason I paid with PayPal.

There really is no reason to continue to use PayPal for anything. Just about all of the banks offer better fraud protection and are easier to work with. PayPal policies mean they will actively participate in aiding and abetting in wire fraud by allowing obviously fraudulent transactions to go through before putting the buying through the ringer to wait months for a refund on a transaction that should have never been allowed. Their customer services is abysmal, with agents dropping you during transfers and outright lying to you about what the will and can do. In situations where you might want to insulate your charge card other vendors seem to offer better protection than what PayPal offers.

I am very disappointed in PayPal. I ordered an antivirus for my IPad and paid through PayPal. 1st the antivirus I purchased was $23.00 for 1st year. When I loaded it the process was not user friendly. It was not a user friendly app. It kept freezing when I was trying to install it. Then I got a confirmation from PayPal confirming 3 purchases from company. The 23.00 then 38.95, then 23.80. This is not what I agreed to. Only the 23.00. I immediately tried to cancel the subscription but had no luck. There was no contact info.

I've been using PayPal since 2008, but I now got an email saying that there are too many disputes for me to continue using their services. Last night, I accidentally placed an online order, which I canceled and received a refund for. Additionally, I returned some items a few days ago and received a refund. Are you unable to cancel orders or return items if you use PayPal? This is ridiculous! No wonder why you got so poor reviews!

Worst customer service skills I have ever seen at any company. Outsourcing jobs to India and Mexico is the result of this. Their level of common sense is zero and they never help you get a refund, they never investigate anything, you get scammed from a seller and you get scammed from Paypal, as they will not help you get a refund at all.

Got a scam buyer who claims item received is darker than in image. I took my with a light box and they upload images with no flash in the dark and PayPal sided with them. Seriously??? Putting my account in the negative to please any buyer who file a case? This is my first and only case in 25 years! Glad I rarely use them!

PayPal services were getting very bad. Customer representative Alex has put me on hold for a long long time and never got back to me after I requested to speak with his supervisor to dispute a transaction due to the seller was unable to complete my order after three weeks waiting.

So I was trying to get help with canceling a payment that I scheduled since there was a little money left in my bank and I didn’t want to go in negative. And I called this customer care number, I got a guy who answered the call. His accent was ** and I asked him to guide me to the process of canceling a payment that I just scheduled a while ago. He told me, "Ma’am you can cancel it yourself through online. There is an option for credit and you can go there and cancel it," and I said, "There’s no such option for credit and I am in my activities on the app." Then he asked me if he can put me on hold and I was like yeah sure and it was a long, long, long hold.

PayPal take my refund? I made purchase from eBay and it was cancelled so the refund it shows in PayPal is complete, but I never get it. After contact customer service they told me the bank holding the refund and it has to be authorization from the bank, contact the bank and they told me there is no any hold, so I opened dispute in the bank. Shows all the emails I got from PayPal to my bank, I get called from my bank that PayPal refused to release the refund and I have to contact them, in the end for the story I end up in circle doesn't end and I lost $111.96.

They can afford to pay Will Ferrell to do commercials but they won’t refund a teacher who got scammed out of $65. I never received my package and they said I need to contact shipper. Shipper won’t respond to emails so now I’m out $65. PayPal does not have your back.

Paypal will never be trusted to have access to my checking account again! Paypal allowed a fraudulent credit card to be opened in my name. After much screaming, I finally got them to look into it and deleted it. But not before PayPal allowed the fraudulent to drain my PayPal account and take even more money from my checking account. Now after snail mailing them the proof to their fraud dept (Because they only accept faxes!!!), they still will not return my money! I guess Elon Musk needs the money more than I do! Date of experience: December 11, 2024.

I used to use this service a lot, but PayPal's dispute resolution is terrible. They only listen to the seller and not the consumer. There is no recourse if they close your case, and once you escalate to them, they no longer respond to you. So if the reason they deny you is inaccurate, because once you escalate they only speak to the seller, not you, you have no way of conveying that. They close your case and steal your money. I don't recommend using them if buying from a seller you don't know, or from a seller out of state.

PayPal does nothing to protect the purchaser. They allow delays after delays, then when you do finally receive the item over 2 months later, the quality of the product you purchased has been falsely advertised and Paypal does absolutely nothing. Don't bother wasting your time feeling as though your purchase is protected because it's not. Paypal is terrible!

I ordered 2 items from 2 different… I ordered 2 items from 2 different supposed American companies for Christmas only to be notified that they were actually from China. Both items were still not delivered in mid January. Both companies lied and said they were hiring more workers and or things were stuck at the border. When I complained immediately and wanted to cancel my order both companies lied. One saying within an hour of saying the item wasn’t made yet… that oh no they had already shipped it..

I don't understand how they stay in business. They're not as convenient as so many of the other apps. They make everything so hard. They seem desperate to have your accounts linked to them but if you do, you may suddenly be charging an account you didn't mean to by using them. Not impressed.

PayPal is the worse organization when it comes to purchasing. You will get double billed. Will go through hell to resolve and they will scam you anyhow. The customer service sucks and the credit card company Synchrony Bank is just as bad.

PayPal seems to be an active participant in fraudulent business practices. PayPal intentionally allows nefarious businesses to sell through their service. PayPal benefits either way. They get fees from sellers of products that never appear and run interference for said fraudulent businesses by preventing consumers from getting refunds or charging them to get said refund. All of this is not without a small amount of time and effort on the part of the injured party, the consumer.

I trust this company. I find this company very helpful and successful. I use PayPal to add money to my account to purchase items. I love the fact the whole process was quick and easy, with no problems. I highly recommend this company to everyone.

PayPal has gone to **. They are actually aiding and abetting nefarious complex online scammers now to part you from your money. Customer service is non existent and the most you can hoop for is a lengthy frustrating chat with a computer somewhere. Recently made a purchase from a company that was supposedly in California only to get shipping info in Chinese script and it was all faked using the PayPal app. At one point it showed item had arrived in Hillsborough at a distribution facility which was my first yellow flag. THERE ARE NO BUSINESSES IN HILLSBOROUGH NOR DISTRIBUTION FACILITIES! It is a wealthy residential only community.

Sure the rate sounds good. I already have relationship with PayPal so I thought it would be easy to open a savings account too! NOT EASY! Yes it was easy to open but could not fund. I spent hours trying. I asked for help and was given links to read.. None of them helped. I tried calling and was on hold for over 2 hours with no answer. The chat feature was a complete waste of time as they never actually answer any ?'s.

This app makes it easier for scammers to steal your information don’t trust this app, never again I will trust them with my information so they could let others take your money, PayPal do better take care of your customers!

PayPal is going to get sued again by me. I sued them once and ill do it again. THEY ARE GRIMY. Every time I do a crypto transaction Paypal lies about the amount I have and I verify before every time. For example, I just had transferred $1,082 in litecoin. When going to sell it Paypal states I had $1,071 in crypto which is false on top of wanting to take $18 just to sell it so now they took $28 plus want another $14 just to transfer it to my bank. So let me get this straight, Paypal has a market for buying and selling crypto but steals crypto and overcharges users to buy and sell. No more. Paypal is 100% ran by so dude from a 3rd world country making bank by stealing people's funds. Like I said, I've already won 1 lawsuit against them for stealing crypto and locking funds and now I'm going to sue them again for stealing funds again. Thanks Paypal.

PayPal doesn't care about customers. None of the customer service agent speaks English that could be understood. I honestly think decisions are made on cases with Google translate. You guys need new management.

Paypal used to protect its customers and in recent years they have refused to do so. They allow companies that are scamming people to change their names in the middle of transactions so any reviews against said company don't stick. Companies state they are shipping from the US, then ship from China, taking almost 2 months to deliver, not even close to what you order then when you go to ship back the item it's to a Chinese address that costs more than what you paid. If they are claiming to ship from a US location, they better have a US address to return to. I even called and escalated to a supervisor. Nothing they can do is what I was told. This is my very last time using PayPal. I'm closing my account as of today. Their customer service is horrible.

Absolutely worst company who lies about their purchase protection program. Even based on facts, they don't want to protect the buyers. They have lost me as a customer forever. Will stick to credit cards.

I have been a very active PayPal user for over 20 years (AND I'm a stockholder.) Recently a fraudulent purchase was made using my account. I asked PayPal to investigate. They very quickly decided in favor of the seller that received the payment for the purchase. I had always believed that PayPal would be a safer and more convenient way to pay for online purchases. I no longer trust them. They have no interest in helping their loyal customers. I will no longer be a loyal customer and probably will be selling by shares in PayPal. I am severely disappointed in PayPal and cannot recommend them as I previously had.

I'm THROUGH with Paypal-forever. I'm THROUGH with Paypal-forever. I had a buyer on Marketplace who was a 'treasure hunter/picker' who bought an item for $32 and wanted it shipped (which I normally do NOT do. I explained (through messenger) that the item was heavy and would cost more to ship than the $30. The 'buyer' insisted he'd pay the charge. Well? I used PayPal for the transaction.