PayPal

I stopped using PayPal years ago because they wouldn't refund $300 to me from a fraudulent charge no matter what. eBay took my side but PayPal did not. I heard that eBay doesn't do business with them anymore. Anyway years later I had to open a new account with them in order to send money overseas to my daughter that moved to another country. Just a couple months into having a new PayPal account someone sent money to themselves with a reoccurring "subscription" to keep getting that money.

Ran into a shipping scam where they send you a different shipping price (in my case $600) than what was on the invoice ($30). AFTER I already paid for it, and if I didn't pay the $600 they won't ship the item. Obviously, I didn't pay that and after the seller stopped responding to me I went through PayPal's resolution center and opened up a claim to get the money I paid refunded and sent them the evidence of the scam. Took them 2 weeks to side with the scammers and tell me there was no billing issue and my claim was closed. PayPal is great until it's not.

After earning $17, I discovered the only access was through PayPal so I opened an account. They wanted me to attach a debit or credit card to the account, even though I had no intention of spending more than earned through Honey. Then, with no reason, they said they had closed my account and I have no access to my money for 180 days and could only say it was based on my "use." I can only guess it is because I have anti-tracking devices on my computer. I am a retired disabled senior citizen so cannot be due to any "activity." So, after all of the "dollar here and there" of earning, Paypal/Honey took the money back and will require more invasive requests for documentation if I want the $17. Lesson learned. I will never use Honey or PayPal again. Enjoy your $17, stolen from a poor old person.

I recently noticed unauthorized transactions in my PayPal account pertaining to PayPal digital gifts. I called PayPal and asked them for a refund. The customer service rep put me on hold for few mins and came back and said that those transactions were in line with my PayPal history and won't be refunded. Inspite of me telling them several times that my account has been compromised and someone else has made those transactions in my account, they refused to act upon it. I am closing my PayPal account. The worst experience I have had with any payment company.

Transaction date 03/12/2023- I received a payment through PayPal friends and family, the amount 812.00 dollars. I added a new debit card with a new bank to the account. When I attempted to transfer the money Paypal informed me that they will hold my transaction up to 72hrs due to needing to "REVIEW" it. At the same time while in the app it told me I could expedite the transaction by taking a picture of of ID and also a selfie, which I did. The transaction was STILL place on hold.

PayPal has one of the worst customer service experiences I have ever had to contend with. I tried purchasing items from one of their merchant's websites and loaded my account with the appropriate funds. Upon clicking on the checkout button, the transaction failed and I was asked to verify my account with the national ID photo. Upon doing so, my account was permanently banned without reason. Getting in touch with customer care to ascertain the reasons why has been a pain and when I finally got a response, this is the reason they gave "Internal Security Reasons". How can such an organization treat customers like this?

How can such a huge "business entity" be so customer unfriendly? PayPal is one of the worst ever companies that provide any form of intelligent informed or easily accessed customer service! Their computerized phone system makes it pretty much impossible to get anyone to help. The customer service employees reply with answers that are pretty much as inaccurate as the computerized phone and online help assistant. I have fought unsuccessfully with PayPal for about a month and still my problems were never fixed, never correctly or intelligently addressed, always blamed to be something other than PayPals glitch, which it is; Paypal ignored my preferred payment choices and choose their own without informing me or allowing me to approve or deny. They have cost me endless amount of time, anger, stress and financial loses in various transactions.

Had a payment from Ebay denied, called credit card company, they said no issues with the card, but they did have a fraud alert saying the item was entered 4 times. I only clicked the button once, so maybe Paypal submitted it multiple times, who knows? I had just bought something using the card minutes before this with no problem. After hours on the phone with card Co., verifying everything, finally got off there and tried again... same issue. Then bought that same item from same Ebay seller using my card directly and it was fine.

Whenever I have to transfer money using PayPal, my heart sinks. Even as a guest, because "Payment via PayPal" as a guest never, ever works, after processing the payment I always just receive some random error. So, okay, though this is what I've been dreading, I guess I'll try to log in. Oh but no, despite the fact that I use a password manager with the most up-to-date password there (and have this problem with zero other sites), the password is "incorrect" and I have to get it reset. Fine, what did I expect?

Out of nowhere, they decided to permanently limit my account based on their “reviews”. No reasons given whatsoever, I had called to inquiry with no luck. And now, they are holding my money for another 180 days before they would release it back to me! Such a thief….