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PayPal Reviews
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Whenever I have to transfer money using PayPal, my heart sinks. Even as a guest, because "Payment via PayPal" as a guest never, ever works, after processing the payment I always just receive some random error. So, okay, though this is what I've been dreading, I guess I'll try to log in. Oh but no, despite the fact that I use a password manager with the most up-to-date password there (and have this problem with zero other sites), the password is "incorrect" and I have to get it reset. Fine, what did I expect?
After waiting upwards of ten minutes for PayPal to send the verification code, I finally manage to log in and discover that all of my most up-to-date banking information is missing, as if it was never there (though it WAS!) and all that remains is a bank account that hasn't been open since 2006. What gives? Okay, well, anyway, I'll re-add the valid banking information. Oh, I can't? What's the problem, "click here to find out" I see, uh huh, okay, better click there then... Wait, you've just taken me back to my dashboard. This tells me nothing. Well, let's get rid of this 2006 bank account at least. Oh I can't? I need to send pictures of my ID etc. etc. etc ...
After a while, I check the clock and realize an hour has passed, I am just messing about with a glitchy service that seems dedicated to raising my blood pressure, accomplishing nothing because there is always a new obstacle. The end result of all this aggravation will be me continuing to not be able to use my PayPal account, and not being able to make the transaction that I started with, which should have taken five minutes total. After all, that's the time it takes me with every other payment method I've used on the internet.
Conclusion: There is a reason I greet being required to pay for something using PayPal with dread, and it's because I've been to this rodeo before and I know it won't work out, or if it does, it will do so only after eating up a disproportionate number of daylight hours. Somehow, someway, the "service" will find a way to turn this into an all-day festival of frustration.
PayPal sounds like your friend who helps you pay. In practice, it's more like Pay Bully who steals your lunch money--though, to be fair, instead of stealing your money, it "merely" steals your time. In this case, I've decided not to complete the transaction that started this whole mess, because it was optional. However, I live in terror of the fact that someday again I will find myself being forced to try to process a transaction through PayPal. Maybe next time it will be something necessary, and I'll have to cancel everything else I wanted to do with that day merely so that I can unwillingly cosplay in an episode of Black Mirror. May that day be far away. May it never come. Let us pray.
Out of nowhere, they decided to permanently limit my account based on their “reviews”. No reasons given whatsoever, I had called to inquiry with no luck. And now, they are holding my money for another 180 days before they would release it back to me! Such a thief….
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I am a CPA so am familiar with financial applications. I procured an acct with a Discover card. Card was hacked and got a new card (I had never been hacked for the the last 27 years of using a credit card). Used an entirely different credit card from another company and it was hacked. Canceled with that company and then my identity was hacked. My conclusion is that this company does not have secure controls. Shortly after my identity was stolen. I still have money with Paypal and cannot gain access to it. I have spent an hour with a service rep. We tried on the computer and on my I phone. I also tried using it to send a gift card and donate to a charity. Stay away from this company.
My company received $7,500 from client. PayPal wanted to withhold the money for 21 days but they took their large sum commission immediately. I cancelled the payment to be refunded to back to client. Customer service in India & Philippines can hardly speak English. Paypal NEVER DEPOSITED THE AMOUNT but ferociously tried on multiple occasions to withdraw it from my account! Bank alerted... How can funds which are on hold in paypal account and not deposited and released to my Bank be available for Paypal to withdraw such amount without my authorization! This same internal scam is well being done by Best Buy online purchases as well. I had to close my bank account, cancel paypal and file a police report... STAY AWAY FROM PAYPAL as they deceptively put the blame on scammers and hacker when in factually it's PAYPAL RUNNING THE SCAM... PRICELESS... FBI Needs to be notified..
PayPal banned by account on the payday without any reason. I was so happy that I was getting my payment, but paypal just banned my account. The customer service is bad too. On top of that they won't even tell me the reason for banning me. I also don't understand why some businesses only have paypal as a payout option.
Recently made a purchase through PayPal. My preferred funding method is my credit card, yet PayPal paid for the transaction with my bank account info. Contacted PayPal via messaging, and got the "run-around". Received instead the instructions on how to make a payment method preferred..., although my preferred payment method was ALREADY my credit card. When I pointed out the mistake, my concern was ignored. IMO, PayPal is not reliable.
PayPal is terrible and unethical company I have ever went through, maybe it’s good for seller or business people but it’s not worth it for buyers. There is no security or trustworthy for buyers who do payment through PayPal because if buyer cancel order or get refund from seller they charged person who receiving refunds and hold the funds as well, and you they don’t even bother to resolve the issue, if these funds are refunded by seller as goods and services, not even take a step to communicate with seller why buyer will get charged or reverse the seller transaction and request seller to pay refund properly.
Not the way that the buyer/refund person get payment in ethical way without charges and should not be funds on hold, if I am new PayPal user it doesn’t mean if I am when receiving my refund they put my funds on hold for month, and when they released the funds, I tried to transfer the funds back to my account, PayPal porter didn’t let me transfer my funds to my bank. Looks like you guys just want to do fraud by not letting people transfer their own money to their own bank accounts. Just frustrating and getting hard time to deal with PayPal to resolve the issue and all the time I have to contact customer service.

I made an online purchase with Paypal (a ONE time purchase). The company I purchased from tried to charge me for a subscription (3 months later) and I disputed it. Paypal denied my dispute. Because this is linked to my bank account, I have no recourse. Also, Paypal put the burden of proof ON ME? They did not put it on the company to prove why they are stealing my money. Paypal is terrible.
Haven't used PayPal in years, but that was the quickest way to receive my reimbursement from SWA, from their holiday meltdown. I went on vacation using just the funds in my PayPal balance. I didn't have a PayPal debit card, but my gf did, so I just transferred money to her, as we needed it. But first day of vacation, PayPal randomly denied a transfer of $180. (Money needed to drive up to South Lake Tahoe). There was no explanation, only denied. And no way to fix it, because their phone lines are not operational past a certain time, till 6 am.
So I tried to add a digital debit card, in hopes of transferring money that way. No luck = errors. At 6 am, after 10min on hold, I found out it was because of "security" reasons, and because I modified the account, it was gonna be froze for 24-48 hours. No solid answer how long, and I would not receive any notification when I could use the account, just had to wait. Called back a little later, this time on hold with 3 people over an hour and 15min. Was eventually able to get the funds available enough to make a transfer to my bank "IN MINUTES." That was a lie, when finalizing the transfer, it displayed an "error has occurred" and the system chose to continue the transaction with a 24hr, processing time. Leaving me with ZERO money, while on vacation.
That night, desperate and broke, I cashed out my crypto on PayPal. Around $200. Tried transferring $1 "in minutes", and it showed up in bank right away. So I transferred the remainder of balance again, and the ERROR showed back up, and again placed it in 24hr processing. I fly back home tomorrow, and have been without money the entire trip, because of deficiencies at PayPal. I'm gonna sue them for the cost of my flight, since I was unable to do anything, without MY MONEY. Will try and add more to this, if I can, when I do get my money.

I tried to log into my PayPal account, only to be met with a demand for my cell phone number. Problem is, I don't have one, and I don't intend to get one. PayPal no longer values my 20+ years with them.
PayPal author review by ConsumerAffairs Research Team
PayPal was founded in 1998, and eBay acquired it in 2002. The company now has nearly 200 million active customers, and in 2015 the company hosted approximately 4.9 billion transactions. Customers in more than 200 countries can use the company’s services and hold money in their accounts in 25 different currencies. Consumers can use the service to transfer money to other individuals, pay bills, make online purchases, make donations and obtain financing.
Online payments: Consumers can use PayPal to check out on millions of websites. Those who are uncomfortable putting their credit card information on lots of different sites can pay with PayPal, ensuring their information is stored with a single company.
Credit: PayPal Credit is the company’s financing option, which lets customers have flexible payment options. It can be used online, in stores and even to send money to someone else. Availability is subject to credit approval.
App: Using the PayPal app, customers can make purchases in brick-and-mortar stores with their PayPal account, send money from their mobile device and check out with PayPal when shopping on their device. The app is available for Apple, Android and Microsoft devices.
Recurring payments: Consumers can use their PayPal account to set up recurring payments for subscriptions for a variety of services, including Spotify, Netflix, Angie’s List, match.com, ancestry.com and more.
Fees: Customers do not pay fees when they make a purchase with their PayPal account. When consumers send money to another individual’s PayPal account and use money already in their PayPal account or in a bank account linked to their PayPal account, there is no fee.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
PayPal Company Information
- Company Name:
- PayPal
- Website:
- www.paypal.com
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