PayPal Reviews

I want to tell the PayPal community how incredible PayPal's assistant is, in simpler terms, it is the most efficient, most comprehensive automated chat I have ever had the pleasure of using. We've all tried dealing with our account issues using 24 hour chats and let's have it they're usually extremely frustrating and one ends up leaving them hanging after finally giving up. I'm my job, I am awake and taking care of business during graveyard hours then sitting all day so I have most of my business interaction at night when customer service has closed.

I have been a member of PayPal since the 90s when I had my own business on EBay. Now as a consumer I have had several run-ins with items never sent to me that I paid for through Paypal. I have their buyers protection, and I was just on the phone with their customer service for 5 minutes max, and they're going to refund my money because I have that protection through them, and the more I buy through PayPal the more I know it's such a good deal. They have your back! The phone customer service is courteous and informative and gets the job done! Also, they have the pay four plan with no interest at all. Just divides your larger payment into four smaller ones. 100%!

I love Paypal. I have been a member for many years over 20. They have helped me through many cases. I advise anyone who shop online to always pay through paypal please 🙏. Because there are too many fake websites out there that can’t be trusted. And for any reason you don’t receive your items or you don’t get what you purchased you can go through paypal and they will argue your case and contact them for you and issue you a refund. So please when ordering item go through paypal to purchase. They also have it to where you can pay later. The only down fall is when returning items you have to pay for your own shipment to send back. But you will get most of all your money back. Love this company to pieces. They have got me out of many disputes. Thank you PayPal for saving me.

PayPal is actually one the most intuitive and well designed suite of financial services that I have ever seen or utilized. The issue many face is they do not give themselves the presence and time to realize how thoughtfully designed it is to be able to manage literally ALL of your money from dozens of revenue streams, if not more, from all across the globe. It's pretty awesome actually. Just take some time to clock on everything and read and it will all make sense.

I am reviewing the current customer service I received via phone. I was on the phone with Paypal customer service as a guest because I was unable to access my account that I had not used for a while. I had outdated information on my account making it impossible to access (retrieve password). I was unable to verify my account by all the ways presented. I talked with two very nice customer service people who tried to help me gain access to my account. (I give Elizabeth and John 5 stars.) I was listened to thoughtfully, questions were asked for clarification, several attempt were made to help me gain access and when nothing was working I was given an option I could live with. I am satisfied with my experience in that there was a resolution to my problem even if not the one that I sought after.

PayPal received money on April 11 2026. They tell me waiting on payment to process. I got with person that sent it cleared the bank and PayPal account. Person called PayPal with me. I was listening. The supervisor said it released on April 11 into the account. They aren’t the company they once were. 1 star only. Don’t have a 0 star.

PayPal permanently closed my account based on one single response I made when sending money to a friend and family! Their customer service is somewhere in India, and they barely speak English! They are holding hostage $2,241.02 of my funds for 180 days before they will release them back to me! Use this app at your own risk, or you may be burned by a simple mistake that I did! They are not a trustworthy organization! I found out the hard way! P.s., I’d give PayPal -100 ⭐️s if it were possible. I don’t recommend this app to anyone!

Horrible service - customer is always wrong. PayPal Customer Service reps were making up issues that were not true.

I’m speaking about PayPal. I’ve been with them for a long time. My problem is that it was some fraudulent activity in my car and all of a sudden, they blocked me. I can’t use it anymore, and they didn’t resolve the matter of returning the money, so what can I say? They’re not good at all. I have proof of that.

PayPal is convenient for sending and receiving payments, but my experience hasn’t been great overall. Transactions usually go through, but the fees can be quite high, especially for international payments. I also faced issues with account limitations, and resolving them took longer than expected. Customer support responses felt slow and not very helpful. It works when it works, but the lack of transparency and support makes it frustrating at times.