PayPal Reviews

Very happy with PayPal today. I use my PayPal acct to make online purchases. Today I was ordering hiking boots from a website representing itself as Vasque Boots. PayPal refused the transaction. After some poking around in the internet, I discovered that the site I was ordering from had been identified as a possible scam. Thanks, PayPal.

I have just experienced the best customer service from De'An employee code **. I had an issue that required a lot of effort and she took the time to solve it with patient and very knowledgeable with company procedures. I just hope that her manager recognize that she is an exceptional employee.

My wife uses PayPal very often. She ordered a specific pet carrier as her service dog is about to be spayed… She made the vet appointment (not many to be had), she called PETCO THREE times and was assured it was on the way. It was scheduled to arrive today. When it didn’t, my wife called…only to be told it was out of stock. To add insult to injury instead of giving an immediate refund they “open a ticket.” Thank G-d for PayPal as without their immediate refund it would have been an even bigger mess potentially. Thank you, PayPal!

I've been using PayPal for years, and have had zero issues. It has always been a secure way to make a payment, without adding credit/debit card info for each transaction. A couple of times, I had sleazy sellers that sold me goods that were misrepresented, and Paypal took care of me. I wish I could pay for everything using it.

I was a cheapskate and bought a $200 2 burner Coleman Stove at the cheapest place on the web I could find (1/2 off) and got scammed. Paid with PayPal and after no communication with the seller and no replies to email. I googled the seller and found them to be a scam... Even to the point that the website is now no longer online. I sent PayPal my sad story and they immediately refunded 100% of my money and they (PayPal) ate the loss. THANK YOU PAYPAL!

I have 29 unauthorized transactions from an unknown person, and PayPal refuses to help me get my money back! I am out $150 now, and I'm unemployed!! They keep trying to say that the charges are authorized when they are not!

Today I received a "red flag" from Wells Fargo about a transaction attempt on my bank account by a seller named *Robinson ** on PayPal. Upon investigating my bank account status I found 3 other consecutive money transfers through PayPal that were debited from my checking account by the same seller! I disputed all 4 transactions and made a claim report and am waiting on resolution by my bank. I will have to wait for a new card to be issued before I can withdraw money or make bill payments now. I googled the name of "Robinson **" and found she was a deceased public figure. Please beware of using Paypal because of my negative experience today (06/21/2025).

Do not use PayPal for any online purchases!!! They support fraudulent companies and they take far too long to rectify disputes, they don’t reimburse interest charges that the customer endures while waiting patiently for PayPal to come up with a way to deny or delay the reimbursement process!!! The customer service team is absolutely terrible, rude and unprofessional!!! They constantly talk over you and treat you like you’re the criminals instead of the fraudulent sellers they protect!!! I’ve been a PayPal user for 10+ years and after this fiasco I will be closing my account with PayPal and never use their scamming fraudulent service again!!! Heed my warning, DON’T get scammed by PayPal, use any other service like Apple Pay or something like that, just stay far away from PayPal!!!!

I would give StubHub a zero star if possible. This is one of the absolute worst experiences ever. I purchased baseball tickets for 5 people while out of town at 9:30 am. At 4:20 pm I had not received the tickets, I called StubHub and spoke to a person that I could barely understand and was of no help. Finally telling me around 5:00 that the tickets would be received within 30 minutes. I told her we were an hour away to cancel the order. The game started at 6:40, we made other plans. StubHub, aka shady company, sent the tickets minutes 6:30 pm prior to the game via email. I had not seen them because it was my understanding the transaction was cancelled.

I tried to buy a product online. Put in debit information and submitted. I then got a confirmation from PayPal. I immediately contacted them within minutes. I gave them all the info to cancel. Next I got a confirmation confirming paypal. The exact opposite of what I requested. Next they told me I had to pay them dollar to talk to one of their experts. This is a scam. Horrible experience. Still not settled. Any suggestions?