PayPal Reviews

I am completely unsatisfied. I been using PayPal for years but now I will start highly recommend you don't use PayPal. I sent 70 to my friend and she didn't want to set up a PayPal which that's her right but they won't give me my money back. I'm so upset. I work really hard for my money, and it's just not right at all. Unless they make this right, I will continue to let everyone know and seek lawer so I'll be back to update you guys and hopefully change the rating. I just want my money back.

PayPal likes to hold your money hostage, no matter how small the amount. It's ridiculous and a way for them to gain interest on your money.

Worst experience of my LIFE, the CSR are so stupid and not helpful. Will USE WISE instead of this stupid PAYPAL!

I have had multiple issues with them recently and their customer service is not great. They make promises they can't keep and customer service is abhorrent.

Really painful and horrible customer non-service. The chat bot is of course completely stupid but the supposedly live person is not much better. I might have to rethink dealing with PayPal.

I had a customer send me a mere 150€ and PayPal held the money for days, closed my account without explanation and nearly ten days later, have not returned the funds to the sender. I think that PayPal is discriminatory and predatory and should be avoided because apparently, they are allowed to seize funds without explanation. I find it quite telling about the evil and corrupt world that we live in that, though a growing number of Israeli settlers are having their assets frozen by American/European financial institutions, but PayPal is still transferring funds out of its Jerusalem office without goyim wait-times!

I have used PayPal for over 15 years. They use to protect their patrons from any kind of fraud. But now they don't protect you in any way. They make it difficult to file a dispute and It's impossible to speak to a human being either online or by phone. They hold onto your funds for months with no resolve and when they finally do give you a determination they will never provide you with a refund. They do not investigate the fraud or they simply excuse it so that they are no longer responsible. It has become very clear that they are not interested in running an honest business. As a result I will no longer be doing business with them.

I am a long‑time professional who trusted PayPal to handle my direct deposits from a legitimate employer, and they failed me in the most damaging way possible. For over a year and a half, PayPal accepted my deposits without any issue, never once requesting identification or suggesting that anything was wrong. Then, out of nowhere, they froze access to my own money and claimed they suddenly needed ID verification—something they never asked for at the beginning. This abrupt and unexplained change has caused severe financial harm, and it makes no sense that a company handling people’s livelihoods can operate with such inconsistency and disregard.

After 10 years of using PayPal for my business, they decided to DEACTIVATE my PayPal for business account! They couldn't even give me a reason, and I was hung up on twice. Then I was told if I wanted my account issue resolved, I would need to send them a photo of my ID. After 10 years!!! I am disgusted with this company, and want nothing to do with them ever again!!!

I filed a dispute and told them my account was hacked, and someone came in and paid themselves. They told me they take care of me and not leave me hanging, and I get my money back. But I didn't; they sided with the thief. I even sent them a picture of how they got into my account. I found a link they used. In the end, they still closed the case in their favor and then came back and said, I did something wrong and closed my account like I was the criminal. I wasn't buying anything. They made it look like I sent them money and authorized it. But I didn't, that's why I mean they paid themselves. I told PayPal several times that I didn't even know the person I was at work when this happened.