PayPal Reviews

I started using PayPal about 4 years ago because someone I gave my debit card number to online tried taking out a large amount of money from my bank account. Whenever there is a problem there is always a friendly member of staff to help correct it.

Had to send $100 odd to my brother in the UK, to reply a small debt. Had a MOST unfortunately instead experience with one of Xoom's competitors, who shall remain nameless. On the contrary, PayPal and its subsidiary Xoom handled the transaction as.if there was nothing to it. -Very impressive. It was also an advantage already to have an account with PayPal; gave me the confidence of knowing a dialog could be established if anything went wrong. Nothing did. Well done, y'all.

Very surprising to see Paypal at a 1 star, this is the most reliable payment platform I've ever used and it's been well over a decade since I've used them consistently. This is a great, dependable site that will absolutely help you. Never had an issue, but I've also never broken their rules... it's easy to color within the lines when you know your money is safe.

Had to write this review. I gave 5 Stars. If I could give 6 I would because PayPal as your back. The process is a Little longer but if you're in the right it's worth it. Walmart obviously set my package to a different address Just sent a picture of my door and the picture that they had of where they dropped off my merchandise well I went through with Walmart was terrible but PayPal had my back. I've never lost a dispute because when you're in the right you're in the right and that PayPal by your side is comforting. Thank you PayPal.

I like PayPal so much. It's super convenient for my online shopping. I don't have to keep entering my credit card details every time I make a purchase and also Almost everywhere I shop online accepts PayPal. It's like a universal way for me to pay for things.

I got scammed using PayPal and received no support from their customer service. No response to my claim, no refund, zero accountability on their part to vet suppliers. Buyer beware, you will not be supported or have recourse with PayPal transaction. Will never use PayPal again.

I used PayPal to purchase an item off of AliExpress. I've used them for years and if I had an issue they've always been good about getting it taken care of. A seller of AliExpress admits on Aliexpress my package got lost in mail. The Seller has a tracking number that is assigned to someone else name and number assigned to my package. I called FedEx who shipped the package to check my package tracking number and they verified that tracking number was a different seller and buyer number and was delivered and signed for by someone in a different city from where I live. PayPal closed my case even though I provided them messages from the Seller telling me my package was lost in the mail and sending them messages from Aliexpress showing they were refunding my money.

I was scammed on eBay by a seller who sent me a fake Apple Watch Ultra 2. I paid $475 plus $20 to ship it back, as instructed by a PayPal rep, to get my refund. Despite spending over 60 hours and speaking with 7 reps, including 3 supervisors who confirmed I submitted all required paperwork, my refund was denied because PayPal claims I didn't send the paperwork—this is completely false. The seller is a scammer, and PayPal is making it worse by refusing to acknowledge the documentation I provided, including photos and return receipts. A supervisor named Kia promised to review the calls and messages proving I was instructed to return the watch but never followed up. This has been an incredibly stressful experience, and PayPal has failed to protect me as a customer. If I don't get my refund, I will file a case with the BBB and consider legal action. PayPal, please do better.

One of the worst customer experiences that I have had. In fact, it was so bad that this is the first time that I have ever written a review. Paypal had a concern about a basic health supplement that we sell. We resolved the issue. It has taken over a month with no one in the "Back Office" willing to speak to us to confirm the resolution. In the mean time, they have kept many thousands of dollars in sales from customers that used Paypal, and they have made it so customers can't use Paypal on our site. Not having Paypal would be fine, but they won't even let me cancel my service so that it doesn't appear on my website. They make you go through AI customer service, which doesn't understand anything but simple items, and they make it incredibly difficult to talk to anyone. The person you finally do get can only relay messages to the "Back Office".

Paypal gets you coming and going. In addition, they hold on to money that people have paid for your goods and in the interim they are making money on your money. You finally get the payout but long after PP has ripped you off. In addition, the fees that are charged equates to usury. This is pure legal theft.