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PayPal Reviews

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About PayPal

Pros
  • User-friendly interface
  • Strong security measures
Cons
  • Funds held for extended periods
  • High fees for transactions

PayPal Reviews

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    Page 41 Reviews 5780 - 5930

    Reviewed Oct. 27, 2002

    I won an Ebay auction for a fancy camera, and immediately got two DIFFERENT e-mails from two diffrent people asking for payment. Each e-mail had these exact same words: "i am seller of camera on ebay. pay only by paypal". One e-mail had the total $494. The other e-mail had the total $497. Confused, I responded to BOTH e-mails that I would pay directly with Paypal, but asked WHICH was the amount. I recieved no answers at all for two days from either party. I wrote again. No answers.
    Frustrated, I went back to Ebay and pressed the "Pay Now" with Paypal button. There was only one request for payment there. In the same broken english were the same words: "i am seller of camera on ebay" with the amount of $494. It seemed okay. So, I TRUSTED Ebay and Paypal and followed their directions. $494 was taken out of my charge card account. I waited two days and went back to the auction site which showed that "Buyer has Checked out". Again I sent lengthy e-mails to the two e-mail addresses provided, asking about the camera shipment. I got one brief response. "No payment received." But I thought I HAD paid!
    I went back to Paypal's site and found ANOTHER request for payment in the EXACT same wording: "i am seller of camera on ebay" with the amount of $497! Above it was the now PAID item for $494, paid to an unverified unknown female party OVERSEAS. At this moment it struck me like a ton of bricks: Was I was a victim of a transaction interception? My funds had been given to a woman OUTSIDE of the auction, and outside of the country! I had to do the right thing. I went back to Ebay and found the real seller's ID (a man) and e-mailed him immediately, and paid him his funds of $497.
    Within hours I got a brief e-mail with the words: "Camera has been shipped". I then wrote the man two more e-mails asking about the lady overseas who got the previously sent $494. No answer in four days. I was still suspicious. I contacted Paypal and Ebay, and requested they get my funds back for the fraudulent first payment, and that I was very suspicious about the two identical wordings and their timing. It was possible that those two parties were working together to scam me out of more funds. I suspected this because of the terse answers and the identical wordings in poor english. Ebay answered with a form letter, stating it was a Paypal issue. But I HAD pressed the Ebay button to pay, TRUSTING this was the way it was done. Two more e-mails were ignored.

    I contacted Paypal and they said they would "investigate" for ten to thirty days! I called my bank and their comment was that it "looked very much like the parties were working together". SUMMARY: My trust in Ebay and Paypal is gone. They together allowed unverified parties to recieve $494 in funds taken from my charge card. I hold them mutually and legally responsible; but my funds are gone. This is not right.

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    Reviewed Sept. 11, 2002

    I have used PayPal three times, and two out of three I lost my money to sellers running an obvious scam (total of more than $500). Everytime, Paypal has washed its hands clean of all of my troubles, and quite frankly, they should not be allowed to facilitate online payments if the buyers have no recourse. It is impossible to get hold of their customer service, and when you do, they are rude, unprofessional, and not helpful at all.

    In the latest interaction, I paid for a discontinued perfume from a vendor in Italy via PayPal. It was my sick mother's wish to have one last bottle of this perfume because it reminded her of the good old days when my father was still alive. I had wanted so badly to give my ailing mother what could be her last wish, it would have made her and me so happy. I never received the perfume and seller refused to refund or to reship (claims he has no more of the perfume I wanted). PayPal, of course, is the one that "facilitated" this theft and then stood by the sidelines smelling like a rotten sewer.

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    Reviewed June 5, 2002

    I refunded a buyer who had paid me, due to a problem with my merchandise. However, PayPal deducted the money from my account twice instead of just once. I received a payment for another item which WAS delivered and the buyer left positive feedback for me. However, Paypal said that I never "collected" my funds within 30 days so they deducted it. However, I did collect the funds. They answered one of my emails saying that they would look into it but never got back to me and never answered any other emails. This has been going on since last year.

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    PayPal Company Information

    Company Name:
    PayPal
    Website:
    www.paypal.com