PayPal Reviews

I received $200 via PayPal, and PayPal restricted my funds for 24 hours. I couldn't even retrieve the money from Wal-Mart. Horrible service, Horrible app. Never never use this app to receive money. They will not give it to you.

Paypal is convenient and mostly easy to use. And there is no charge for casual transactions as long as you have bank account information on file with PayPal. The company needs to make clear that if you choose to use a bankcard instead of bank account you will incur a charge.

Was going to use them to make a payment, To Intelius telephone number lookup. But when I notice that there was a activation fee, I click on to cancel, After doing that I check my CIBC online account, A charge went through from Pay Pal to intelius, I could not find a toll free number for Pay Pal, But found another phone number for them, That I call, The guy that I was talking to said that they didn't have a charge showing, But after 30 minutes he finally found it, I told him I wanted my cibc account credited, I was on the phone with him for close to a hour, Just to get credited for a $1.25. The next day I finally found a toll free number for them, I call them again, To cancel my account with them, They ask me why, I explain to them what happen, They said they could not find the charge, Then after 20 minutes they found it.

I have been trying to get 2 PS5 consoles since last October for my boys' Christmas but have been unwilling to pay hackers. I finally found 2 and as it turns out it was a scam that stole 1000$ from me. Paypal refunded these fraudulent purchases. Thank you. I'm so happy I used Paypal.

I have had a PayPal account for 21 years, since 2000. In April of 2021 I was notified that my account was suspended, and all my funds frozen by PayPal for 180 days, due to “Acceptable Use Policy violation”, whatever that means. At that time, I was informed that at the end of 180 days I would get instructions on how to transfer my money out of PayPal. I have filed a complaint with Consumer Financial Protection Bureau, to which PayPal has responded: “PayPal will make any remaining funds available to me for withdrawal on or before October 2, 2021, and PayPal will notify me of this via email”.

My family transferred me money for emergency. PayPal put my account in hold because suspicious activity. Phone for 5 hrs begging to release my money. Had to sleep in my car & again tonight. Single female.

Had to open an account in Aug. because I won some money from Yahoo Sports and that was the only way they paid. I also had some reward transferred to the account. Sept. 5 I received an email saying that my account was frozen for some violation. I only added money, checked my balance and tried to get a PayPal card. 2 calls to customer service and was told they could not see a reason for the freeze and it would be unlocked within 48 hrs. It’s still frozen and looks like I won’t get my money for 180 days.

I send money to my granddaughter in NC. I also use it when shopping on line. I don't have to give out my credit card numbers that way. I feel that it's the safest way to shop on line and the easiest.

I recently had a sale go through on eBay and the item has been delivered no problems but PayPal refuses to release my funds for over a month now. Scam artists. I recommend you go through another company.

Paypal sent me my payment for a transaction a week ago. They held the money for over a month. It was sent to my bank stating that the buyer did not respond within the complaint timeframe. Now a week later they issue a debit on my account for the money. Not only do they hold the money for an extended period of time. Now they want the money back. NEVER.

I enjoy using PayPal because you can send money securely, and you don’t have to worry about your money being stolen and it not being reimbursed. You can also use PayPal and buy things online on websites you’re unsure about without disclosing your information. PayPal offers the friends and family option, and I like that option because his men when fees. Also, when using PayPal transfer, your money is instant, and you don’t have to wait long periods of time.

I had an amazing experience. I love the way your company is so direct and the clients are very nice as well. When I logged on to the internet it took me straight to the site that I wanted to go to. Is very easy to use and if I needed help was there for me. I would recommend to use this site %100. And I have recommended this site to other viewers because I love using this site so much. Thank you for letting me use this site and being so good to me.

PayPal allows me to pay for things from my checking account rather than a credit card. This way, I can more easily keep track of my spending. The process is pretty seamless and does not involve typing in numbers, expiration date, etc. Way easier than using a credit card for online purchases plus helps me track my spending. It's a win-win!

I would give them a negative star if I could. Yes, they are easy to use and convenient. However, they can, could, will close your account for NO reason, w/ your money in there and not give it to you for 180 days. And you can’t dispute it. I get an investigation, but 180 days is not acceptable. And theft.

PayPal is instant in most circumstances. Offering Reliable Customer Service HELPS with errors and transactions gone awry and supporting YOU. I relied on PAYPAL to help me out with international errors of transactions, for example. They are very quick to the whip in getting your problem resolved responsibly. I RATE PAYPAL ***EXCELLENT***.

I have been using PayPal for a long time and I like the ease of using such a widely accepted method of payment for internet purchases and also transferring money to other people or my bank. I have tried other methods or companies but PayPal is the best.

PayPal was the first money transfer service I heard about. I found it easy to use and had no desire for any changes. I could not imagine any improvements to make either, so I stayed with Paypal for over 10 years and never looked into any other service.

I have used PayPal many times for transferring money to different projects. When I make the transfer it is almost automatic and instant. I have recommended PayPal to many people, it serves its purpose and replaces expensive wiring services. I would gladly give PayPal an A+.

I love PayPal because I can shop online without giving my credit card or bank details to the retailer. I feel much safer using PayPal. In addition, they can help with transactions that have gone bad for some reason. I just feel more secure using PayPal.

I was scammed by an entity posing as a legitimate, well-known company. Scammers sent me notices that my membership with the legit company was expiring soon, which is true. The notices had the real company logo. I clicked a button on the notice to pay and was taken directly to Paypal. After I completed payment, what appeared was notice that said I had made payment to "Hot Deals." I contacted the legit company and was told they did NOT send any of the email notices about my membership expiring (even though it will be expiring soon) and the payment did NOT go to the legit company.

PayPal is a legit rip off. Trying to get money off your account? Don't bet on it. Scammers getting refunds for services provided? Guaranteed. They do not protect anyone. They are a SCAM. SCAM ALERT!! Do not use this service. Use stripe or anything else. Cashapp is better than PayPal. PayPal will withhold your funds for up to 6 months if they feel like it and will refuse to lift the block even on personal accounts with personal transactions. Their customer service is about as helpful as a bowl of pudding. Getting in contact with anyone higher up is like pulling teeth from a gator. Honestly, the gator would give less of a fight. They do not care about anyone but themselves. They pretend to be a bank when they're not supposed to.

I love PayPal!! So quick and easy to use, and they have helpful products like Pay-In-4, where you can make payments on your purchase, they also have a nice credit option that I use. I also love that when I send someone some money, they have really awesome GIF’s or memes that you can choose from to make someone’s day!

I purchased a bumper for a car. When the bumper came it I took it to a body shop for installation, the shop notified me that the bumper had a manufacturing defect and would take a minimum of 8 hours labor to repair. I opened a dispute with paypal and showed them pictures of the bumper placed on the car to test for fitment, showing the bumper did not properly fit. Paypal denied my dispute stating I had installed and driven the vehicle. I called paypal and appealed, they asked for a letter from the shop stating they had not modified it and it would take 8 hours to repair. I submitted the letter and was denied again for "modifying the bumper."

It has being reliable on pages that I have never bought from, providing comfort and security that my payment is going to a reliable store and not a scam. You can save different accounts and credit cards for your convenience. Transactions can be quick and easy, feels like a bank and to only a secure folder for your cards. The only down part can be that there seems to be no business wire transfers adaptation, which can become very handful and simplify a low room for error.

Great easy service, so many online stores accept it, makes shopping fun, quick and easy! PayPal is my favorite way to shop, pay bills, donate to non-profit organizations all over the world. Oh and also an easy and convenient way to transfer money to friends and loved ones! Everyone has PayPal and I love it!

There is nothing about this company that has an ounce of decency to it. They won't pay you out and will let your account garner a large amount of money and then they cancel your account because "it doesn't fit into their community guidelines" but let me tell you something NOTHING FITS INTO THEIR COMMUNITY GUIDELINES once there is over a $1000 in the account.

I'm an independent small business eCommerce site - I do not sell through eBay. They charge 3% for electronic transactions and then have the nerve to tell me how much and when I can use MY money for the business needs. I'm informed via email 10 before close of month, that my acc is capped at 1400 and that my money is now on hold for 21 days. Use the link provided to ask for increase and instantly denied and can ask again in 30 days. WTF!!!

Was directed to send money to a friend service which was according to my research a reputable be service to send money to a friend with low fees easily and with the option of instant transfer. Was sent funding for online business be on the 3rd and still have not received be any confirmation be of when will I be will receive funds, more disturbingly I have been give me back every been given every indication I be won't receive them. Told my be phone is not valid while on it speaking with them. Told my ID, social security number, address, 3 bank cards, PO Box, are not enough to confirm ID. I am reporting them in hopes of any response, recommended action and completion of transaction, so I can receive my funds and end the process.

A phony company (BD-electrics.com - UK) sold me a bad PC via PAYPAL and EBAY. My losses 424 US. Ebay said, "No we cannot help go to Paypal". The second week I am doing my best to reach paypal. No way. It easier to reach Elon Musk. I am going to write him what they did with his company. Regards.

It works great until you have to contact the resolution center. You would have to call several times to find a resolution to one problem and each conversation would be completely different than what they said last time. In my first experience, they refunded my money, after a few weeks they chargeback my credit card saying that I did not respond to their email. Why would I have to monitor my secondary email address once I got my resolution?

Last month I purchased Apple AirPod Pros online at a good price from a seller in NY with confidence because the vendor was PayPal approved. To summarize, the AirPod Pros were both counterfeit and defective and PayPal’s Resolution Center and PayPal’s final offer to me was that I would get my $114.98 returned to me only after I mailed the counterfeit AirPod Pros to China (?) at my expense — which would cost me between $30 to $50.

PayPal withdrew funds from my bank account without my authorization and their response is that it is not their problem and I will get my money back when I get my money back. They blame the consumer. Take no responsibility and their response to asking how this even happened was 'we don't know'. I have contacted my bank, PayPal and the BBB to try and get this resolved - they have the worst customer service.

Thought I was on a legitimate Makita site (**) buying tools. I check out and transferred to PayPal. Click on pay and the amount is for 99.00 instead of the original amount. No item description and the seller, turns out has an email that is connected with the dark web. (**). Paypal was less than helpful if not non existent. Lesson here is Paypal does NOT check up on their sellers and you can be scammed with little care from Paypal. Good luck even talking with a human as that is the only way you will ever be able to have at least a conversation about resolve. Otherwise it's just generic prompts that don't take you anywhere. I have cancelled my accounts and will never use their services again as they do not care about your security in the slightest.

Don’t purchase using PayPal if you ever expect to rely on their Protection Plan. Here’s my experience:

Long story short. I recently purchased a grill for my father's pickup truck. For $175 from Autoprooparts.com and used PayPal so I would be “protected”. Well the grill arrived broken and unusable. I reached out to the company with no responses. So of course I would turn to PayPal because I’m a “valued customer”. Well that’s been a extremely stressful experience for weeks. After they got the company to respond, I was told I had to send it back to get a refund. But it couldn’t go back to where I ordered it… they gave me an address in China. Well that would cost about $450…. And of course I was told I’m responsible for the shipping accordingly to PayPal. I called them back *third time now* to explain to them the new issue, including photos of damages again and the slip from ups with the quote. This has red flags and scam written all over it. They agreed that wasn’t right and they will handle it.

They lie and promise to keep my money 30 days. They take it in seconds, but take a month to give it back. They sent a refund to an outdated card. It was rejected, but PayPal doesn't seem to be able to figure that out.

Absolutely TERRIBLE experience trying to buy/transfer crypto (Ethereum) using PayPal. I purchased my Ethereum using PayPal after vetting out several other sites. I selected PayPal because they had competitive fees. What I didn't realize was, you can't transfer your crypto to a third party wallet (MetaMask, etc.) using their service. I called PayPal to dispute, and was told that the $60 fee I paid to purchase the crypto was lost. When I then went to sell my crypto, PayPal charged me ANOTHER $70 fee. In total, if you're trying to purchase/transfer/trade cryptocurrency, DO NOT use PayPal! Such a poor experience that I won't ever be using PayPal again for anything!

Completely untrustful company. There were numerous problems yesterday when I tried to transfer money from my own bank account to PayPal. Paypal asked a dozen times for SMS, email and other verifications. I verified myself and transfers several times with bank IDs. After making the SEPA transfer from the bank account to PayPal, the money left the account but did not appear in PayPal. After several hours, I got in touch with a chat service where the issue didn’t work out. I was then called from PayPal (English only, no service available in my own language) and again asked for multiple verifications (account number, SMS verification and personal information), despite PayPal calling me.

I signed up for Paypal to invoice and get paid for my inspection services business. I do not invoice until after a service is performed. I do not get paid unless a customer is happy with the service already performed. Yet Paypal holds my payments and claims they do that in case the customer is unhappy. I understand that would apply to a company selling products, but not for for services already performed. There is a way to dispute, but I can't be going to customer service every time I get paid! Their help uses offshore providers who offer no solutions and are impossible to understand. I was on the phone with one such person who I could not understand and who kept changing my concern to something else that was not my issue when explaining why she could not help me. I am switching to Square!

I recently set up direct deposit with PayPal. The deposit never came through. It has been two full weeks since the day the deposit should have came through. I tried contacting paypal customer service but none of their representatives will help me. They just give you the run around and seem like they do not care. I showed them the account information I gave my employer and they said it was correct but they cannot locate the money. Now I am out $500. I would not use direct deposit with paypal.

I made a PayPal payment for an item purchased through an international website. Within a couple of days, the seller provided USPS tracking and it showed that the package was delivered to my zip code. I did not receive it. When I contacted USPS customer care they said, the delivery address is not matching with my address. I opened a case with PayPal showing USPS customer care text history. The USPS customer care chat clearly stated that the item has not been delivered to my address but to a different address in the same zip code. USPS asked me to file a report to the postal inspectors. Paypal didn't care about anything and the case was closed. I don't recommend using PayPal for any work. You will be on your own. Very poor customer care.

THE ONLY reason why PayPal is still alive is because there are no better options. They take revenue on small businesses by closing their account and taking big fees. POOR CUSTOMER SERVICE, POOR APP, poor website.

Very bad customer service and the worst customer protection service. They allowed unauthorized charge on my account and when I submitted report. They claim that as the transaction was not authorized, So they will not responsible for that. What kind of logic is that? If unauthorized party can charge my card without my permission then why the heck I need Paypal for? Anyway, I decided to close my Paypal account and will use bank card directly instead.

Basically I made a purchase from a ad that was on Yahoo. The product was a portable pellet ice maker. The seller what is of course from China. After many weeks I received a ice scoop not the ice maker. I’ve put in a case with PayPal to try to resolve the issue with no really good solution. The seller States that they have sent the ice maker but really all I’ve gotten is a ice scoop. The seller says the third give me back my $39 if I return the ice maker. The cost of returning the ice scoop that I have received back to China would cost me $49 of which PayPal would refund me once a year up to $30 so I would been -$19 of the $39 I’ve paid to the seller so it cost me $19 to get back $20 a total waste of time and money. The moral of the story is don’t buy anything from a Yahoo ad because if the price seems too good it is don’t buy it.

Paypal is extraordinary, it's not difficult to utilize and I appreciate that it's accessible on so many trader's site look at. I generally utilize that alternative when it's free, and it has set aside me cash. I requested something I'd seen on the web and never got it; took a stab at reaching the shipper twice and got no reaction either time. I put a case in on the Paypal site and after they took a stab at reaching the business I got a full discount on the buy. I like that I can have various record installment alternatives and pick assuming I need to utilize a charge or Mastercard for my buy inside the Paypal framework with a keystroke.

I have never had a problem with Pay-pal until now. All of a sudden they locked me from being able to withdraw money from my account and wanted copies of my ID and bank statements. Then wanted me to prove what I was selling. I have not sold anything through pay-pal only purchased items using my pay pal card. I gave them everything they needed and am still subject to be locked out of my account for at least a week.

I made a purchase of a Trek bicycle from an Instagram ad. The ad ended up being a scam and I opened up a claim to recover my funds. PayPal says they investigate claims but all they do is ask the seller for proof that they 'shipped' something to the buyer, not what they shipped. In this case the seller sent me a postcard in lieu of a bicycle. After the claim was denied I called PayPal to explain their error but they simply aren't Interested in helping the buyer because the seller is worth more to them financially. It's sad. I started using the service years ago for the peace of mind it provided for online transactions... that security doesn't exists anymore. Given that there are other services that offer the same features I would suggest that others shop around instead of choosing PayPal. They are too big to care about the individual consumer anymore.

Bought 2 guitars from Facebook sales from China business. Time went on and no shipping notices. Filed with PayPal two amounts for two orders $99 and $98. PayPal did little to nothing, decided in China's favor and claimed delivery. China wins. American loses. Do not buy anything from China and buy nothing through PayPal because they are liars.

I had a PayPal account, I bought some stock in pay pal, off and on had issues logging into pay pal. One day this was at the beginning of the year, I waited a bit hoping I would get some of my lost $10,000.00 back. Didn’t happen. So with my issues logging in, I searched the phone number online for PayPal. I found it instantly I called the number, like most places today they said wait time was over an hour long and if I wanted to I could save my place in line by pushing a number, which I did. I did get a call back, the man was very convincing, and after all the call came from pay pal right, nothing to suspect. Wrong. The man had an Indian accent, very nice and very professional, he convinced me to let him into my cell phone, this was something that had been done before by cell company and others.

PayPal is such a horrible company to work with. I can honestly say they have the worst customer service I've ever had to deal with. No one ever has any answers and their solution to your problem is always an automated template response. After being well aware of their horrible business practices, I still made the mistake of using them as a payment provider on my website for convenience. I ended up having to basically give my customer the item they purchase for free because PayPal refuses to send my money. I've provided proof of fulfillment and more.

After purchasing an item online and receiving wrong item, vendor was unwilling to replace/refund. I escalated to Paypal thinking "Buyer Protection" would assist in getting my money back. The vendor provided a fake address in Europe that was cost-prohibitive for me to return a 10 kg item. Paypal kept assuring me I would receive my refund and reimbursement up to $45 postage cost - the shipping cost was going to be over $145... Bottom line, didn't get my refund, Paypal absolutely unhelpful. Will NEVER use Paypal again.

Don't think PayPal can't scam you because they can! I had a vendor issue me a credit and PayPal refuses to release it. Customer service is a joke. I've been dealing with them for days. I've spent a few hours each time moving from one customer service agent to another. Use venmo or cash app. It's instant and easy!!! Stay away from Paypal

I have used Paypal for over 20 years. I have dealt with multiple sales and purchases through them. For some reason, they decided to not let me send a measly $95.00 from my balance to my bank account. I tried my backup bank account... nope. They say it's too suspicious. I asked for help, and they literally responded by saying "It's too large of an amount. We don't think it's you. I am glad I have answered your question." Nope. You didn't! I had to request a check!!! Once I get it, I am deleting my account.

AWFUL customer service. I talked with three separate agents who all assured me my dispute would be resolved in my favor. Each time I had to call back and explain the situation. In total I had to make five calls being on hold for the first half hour of each of them. This is all after they checked me out at Ticketmaster BEFORE SHOWING ME A FINAL PRICE THEY JUST ADDED ON 33 DOLLARS IN FEES WITHOUT SHOWING ME.

I WAS CHARGED $192.00 By two different sellers. I did not receive anything. Should have been only 192.00 total. I tried to get help from Paypal but they did not help me. So I lost 384.00. Total. No product.

Be very careful as PayPal doesn’t protect buyers the same way a credit card company does. I got scammed by a Chinese seller. They sent me a fake product (not what I ordered) and wouldn’t take it back like advertised. I opened a case and provided proof that they lied on the site, provided a fake purse (illegal), won’t honor return policy and don't deny or argue any of that. PayPal protected the fraudulent seller!!! Their “resolution” was for me to return the purse to China, pay $60-$80 in shipping and wait 30 days for my refund. They don’t have a way to make the seller pay return shipping.

I have been using PayPal for years both professionally with the multiple business I own as well as for personal use. They have NEVER refunded me money with disputes. I used them because I thought they were supposed to be an extra layer of protection. I have had two disputes that clearly were something they should have reversed the charges on. Had pictures and video proof. They only protect the companies that are collecting money not you making purchasing and spending the money. I will never use them again since my credit card company always has my back. So each time I had to waste my time with PayPal not doing the right thing, and my credit card company taking care of the issue correctly. Why add hours and weeks of extra work to have PayPal not have my back when it would have been easier to just have the credit card company take care of it.

I have used both Paypal and Venmo for a few years. I generally use whichever the other party prefers. Not anymore. Paypal just screwed me over. I have a contractor doing work on my house. He agreed to do some extra work that I had not paid for yet, as a favor to me. It only amounted to $1400, but had to be done so that the next phase of work could start. So, I try to send him the money. Paypal decided that it needs a 48 hour hold. They didn't tell me in advance that they were going to do this. It should have been in the transaction summary that shows of for final approval, but nope. Total surprise. The contractor gets a message saying that I have to click on a button confirming that the service was provided. But that button won't even show up on my account for 48 hours.

I sell branded electronics since May 2020, mostly Apple, Samsung, Xiaomi, Sony, Canon, Huawei. I have a 100% review score and I was always looking to please my clients. I'd like to share a horror story with you related to a transaction I had during May 2021. A guy from India named Arun ** (username **) approached me and asked if I'd be willing to ship to India. He was a new buyer (account opened on ebay on May 06) with two positive feedbacks (from purchases he has made from some Chinese sellers). I gave him the benefit of the doubt as we all started somewhere right? Wrong. That was the biggest mistake I have ever made selling on eBay. So... I agreed to ship to India and the buyer has made the purchase ($1499 USD). I've made the arrangements with my supplier in HK and the item, a brand new iPhone 12 Pro Max was shipped to him, tracked.

I’ve been doing business w/ PayPal for over 5 years. I have 3 different accounts for 3 different types of business. My best suggestion - don’t use PayPal. I Made a huge sale and will deliver in person. However, PayPal decided to hold entire amount for 21 days. I can’t complete order as travel is part of the payment. Caused a huge mess/confusion for me and customer. Holding entire funds randomly is not conducive to small business. Just bouncing back after COVID and now this. Just a side note, said it was because amount is more than usual. Not true, I’ve done business with same person for almost same amount before COVID. Customer Service is a joke. They continued to read statements to me instead of listening.

After 21 years of having a PayPal account I’m done. For the third time I’ve had to verify my identity. In the meantime they freeze my account until that’s done. This time it’s been frozen for over two months and they still haven’t completed their end. I’ve made 8 phone calls and every time I get told the same answer. “They have all my documents and it should be completed in 72 hours.” Over the years they have collected multiple documents confirming my identity. Driver's license, passport, utility bills, bank information, tax information. More than any other agency. Now they plan on charging 20.00 for the account. I use the account minimally. It’s not like I have hundreds of dollars going through it. It was convenient when making some purchases. Vendors who only use paypal now won’t have my business. I was going to use it to sell a bit of art but I will use another service. I don’t trust paypal. I’m still not verified.

Purchased an item online through Spreetail. Avoid them like the plague. Returned an item and the vendor sent a shipping label. They received the item and sent mail an email telling my refund was on its way. It never showed up. Had to dispute the amount through PayPal. Have documentation showing the vendor approved the refund. Somehow I lost the PayPal dispute, so no refund. They stole hundreds from me.

Beware that if there are any concerns about your account, whether you believe they are true or legitimate or not, PayPal will keep your funds for 6 months! I knew the sender and the product was already sent. I was stuck with paying the sender $1,470 out of my own pocket, to cover his expenses. Now I have to wait 6 months to get my money back from PayPal.

I bought a product on Alibaba and specifically paid more to use Paypal, in case that something happens with it, because they offer a "buyer protection", and a full refund. Unfortunately the product arrived completely wasted, the seller didn't want to take any responsibility and I didn't have any choice than to file a claim with Paypal. The purchase that I made, had to to it in 3 payments for the limit of my debit card, so had to open 3 cases. Sent all the proof and a few days later, 1 case was closed in my favor, but the other 2, was denied.

Horrible company. They continuously hold my money. I am now in a situation where not only I but the customer is calling trying to figure out why they won't release funds. And we get a ** answer about how it's for security and all companies and banks do it. NO THEY DON'T, NO ONE DOES THIS BUT YOU. I've had thousands held, and it is now preventing me, a small business, from growing because a multimillion dollar company keeps money from their own patrons. Praying a class action lawsuit comes up so I can join in. Y'all owe me thousands in funds retained, and work lost directly because of it.

PayPal restricted my account for $18.95 which was address by sending a check for that amount on 7/6/21, on 7/23/21 it cleared my bank, today is 8/10/21 and check has yet be shown as paid, therefore, restriction still stands and I'm not able to access my Paypal Mastercard account for which some reason is linked to my paypal account. I even open a case # ** and I've been calling them, I've been escalating my calls to remove restriction and no luck.

If you order something and PayPal is the only method of payment, I will tell you to find another vendor for whatever it is you wish to buy. After waiting a full month for an item bought using PayPal, I called their "customer service (????)" And got the typical automated machine answering system. It basically tells you to deal with the vendor on your own, but you can start a "claim"....Go ahead and try it, and see how fast you get the run around and finally the refusal! This company is a total scam, built around making money the con-man way. To think it's legal is unthinkable. But hey, we had a president that was a legal pro con-man....and people follow like sheep. THIS is what PayPal makes billions each year off of. Scamming and fleecing....DO NOT USE PAYPAL. You've been forewarned!

We order from a Chinese seller bacause we had the Paypal guarantee if anything goes wrong. We never received the item and Fedex says it was delivered to another address than my own. Yet they told me there is nothing they can do. Paypal did not want to honor or even ask Fedex for the package. This is the second time I get scam from this type of purchases with Paypal. Don't buy anything with Paypal or Paypal Credit. It is a total scam the guarantee.

Paypal is a rip off service. I have used PayPal the last 5 weeks to cash my paycheck, they charge you for the money in minutes but don’t give you your money in minutes. They haven’t one time given me my money in minutes. It’s more like days. If you're in a bind DON'T USE PAYPAL, they will leave you stranded and give you the runaround. IF TOU VALUE TOUR HARD EARNED MONEY STAY CLEAR OF THESE RIP OFF ARTIST. THEY WILL NOT REFUND ANYTHING. A lawsuit has been filed against PayPal for fraud and theft. Stay clear.

In the past year, I have filed 3 disputes with PayPal, all denied! The first 2 were for overseas purchases. PayPal tells you to return the items, which more than likely cost more than what you pay for the items not as described. Overseas sellers know this so they take the chance to ship whatever in whatever condition knowing you won't ship it back! PayPal allows this to continue. How do you stop this practice from continuing? You can't because you have NO PROTECTION from being shipped something other than what you ordered! BUT THIS LAST DECLINE.... it was against Walmart!

I paid my PayPal account in full for 2627.00 on Aug 3 and the amount was debited from my bank. They only gave me credit for 800 dollars when I called they said they were holding my payment that was electronically transferred for 15 Days!! I have never heard of a check being held that long much less an EFT. On top of that I overpaid them 1000 dollars and they are now holding that EFT for 13 days what a ripoff. When I called about the overpayment they said they would send me a check for the overage after the EFT "cleared".

I ordered from a consumer and PayPal took 79.34 twice out of my account. I called consumer and they did not have any payment. I called PayPal they said they would return the money. They tried and said it wasn't going through. I gave them my Zelle information to transfer money. I check my account, there was a $195.00 withdrawal from my account. HOW THE HECK DID THAT HAPPEN??? I was on the phone for 4, yes 4 hours with them. Supposedly talking the supervisor. I finally called my bank and reported fraud. DO NOT USE PAYPAL, THEY ARE FRAUDS!!! Phone number: ** And **

I started using Paypal five years ago. Did some recent transaction 'actually did a job for someone' and all of a sudden the sender was flagged after my amount was in my account then all of a sudden I also got flagged and have been waiting since then. I cannot even close my account at this point. It does not allow me. All I get is to see my summary. I tried reaching out and all they said was that I was flagged for around 6 Months and I honestly haven't been able to access my cash. Two and a half years in now. It's just disgusting how they would take money from people like that and have no proper support channels. BE VERY AWARE.

Do not use PayPal to receive money. Even when the money is posted in your account, they will place a hold on it for extra time "to prevent fraud". Before they release it to you in addition to the standard wait time. Might as well use a bank!

We have used PayPal for 20+ years and ended up with a dispute where the seller had an ad and sold us something that was not 14K after we got correspondence and confirmation it is. My wife can't wear lesser alloys than 14K due to allergic reactions. The item was not 14K and we took pictures of the actual gold content, the stones were also not what we were told. We asked PayPal to step in. It seemed clear-cut to me. The seller sold earrings that he confirmed (in writing) were 14K and they were not. We have the markings of the item, pictures of the ad, message screenshots and it was a no brainer. But PayPal said they did not find in our favor since we "altered the item."

It seems that nothing can ever go smoothly with this company. I went from trying to make a simple everyday transaction to being completely locked out of my account due to "suspicious activity" with no solutions offered or avenues to take in order to log back in. Phone customer service stops at 6 PM? That has got to be a joke. Anyone who decides to do business with this company get ready to be inconvenienced at every turn and when you need help, don't expect anyone to be there, because obviously all this company cares about is money.

I have never dealt with a more disgusting company. I had a fraudulent charge on my account which I reported immediately. They told me that it was not fraudulent despite my insistence that I definitely did not order anything from that particular seller. I spent hours on the phone trying to cancel my PayPal account which they wouldn’t let me cancel.

I have a charge on my account that I don't even know about it. I contact customer service for assistance, well since I pass the review date there is nothing they can do about it. Their suggestion is that I change the password of my account so that it won't happen again. Are you kidding me. I never even get notified of the charge. If anybody considers open an account here, think elsewhere is the best advice.

I have tried to dispute a transaction and the claim was denied! This company is a lie and they refuse to take the time to look into your issues. "Sign Up Now To Shop & Send Money Or Offer More Ways To Pay With PayPal Checkout! Safe & Easy Way to Pay." is the motto however they will not help you in any way possible to get your money back after being scammed!

I ordered a product online and paid via PayPal. I immediately cancelled my order with vendor when I found they could not ship overnight which was imperative. Vendor shipped the product and charged PayPal for it. PayPal would not reverse the charge. I should not have to pay for a cancelled order. Another problem with PayPal is it took 4 days for money I sent to a family member to clear. PayPal said they had to hold my money until they verified the new account. Neither my account nor was the recipient PayPal Account new. I had sent money to same recipient via PayPal before. They used my money for free and charged me a fee for doing so. This is bad business.

Paid using PayPal and item never received. PayPal denied claim because tracking information said delivered. Funny thing, I forwarded with my claim my Nest porch cam pics showing nothing delivered at time tracking shows. Also tracking had no address on it so could have been sent anywhere. Case #: **

Paypal allows money that you have supposedly received in your Paypal account to be disregarded so they can steal from whatever account you provide. Was only trying to fix someone else's mistake like an honest human being would and it cost fifty dollars.

Paypal does NOT guarantee purchases. And, there’s no telephone number for customer service. They don’t care about their customers. Been with them nearly 20 years but I’m done with this new way of doing business.

I decided to use Paypal because so many use it. But to my surprise, my account was withheld and money withheld. They did not allow me to remove my bank account info or close my account. This is really terrible service. I would not recommend Paypal to anyone. DO NOT USE PAYPAL FOR YOUR BUSINESS!!! When asked why they refused to give me a reason. Apparently, this is common practice. FREELANCER BEWARE!

I sent $40 to a person using my PayPal account. As soon as I sent it I realized that I used the wrong card. I sent it with my credit card and intended to use my debit card. I immediately contacted Paypal and the person I sent the money to. Paypal assured me that the money would post back on my account within 24 hours because it was still Pending. They verified that the sender had initiated the refund immediately. 24 hours later the transaction Posted to PayPal's account.

I purchased a pair of size 8.5 blush Rothy's shoes; I received a pair of size 10 black shoes. It has been months, and I cannot get PayPal to do anything. The vendor is ridiculous -- apparently somewhere in China -- and no one will provide me the address to return the shoes. I just keep being told to return them to get a credit. And I was supposed to return them within 30 days. PayPal actually offered me a $5 credit to keep the shoes -- the $82.00 shoes that are the wrong size and WAY TOO BIG!!! I mailed the shoes back to the return address on the package, and the Post Office sent them back to me as that is undeliverable. I can't believe how STUPID this all is!! I buy online all the time, but warn EVERYONE TO NEVER USE PAYPAL!! They are totally worthless!!!!

I did use PayPal in the past with no issues. This time it was different. I send $5,000 to my friend: a) she got charged a $143 fee, which I was not aware of. I do think PayPal has to disclose that fact. No disclosure. b) my friend was not able to receive it and we tried to reverse the transaction with no success. They said the money will be there for 21 days before we are able to reverse the transaction and $143 is not refundable.

I used PayPal for a purchase thinking it was safer since I wasn’t familiar with the merchant. Their complaints review process is a total joke. I will never use them again, PayPal is a last century dinosaur who has failed to evolve with the times. Btw my credit card provider was able to reverse the charges so PayPal was completely unnecessary anyways. There are just way too many great alternatives, bye bye PayPal.

This is great if you are sending someone money but if you are receiving money they charge you, which I didn’t know until the transaction was done and I was missing over $35. Also they put the amount on hold so I still don’t have it. This was a transaction done in person so I shouldn’t have to wait for the money. I’ve used Venmo a lot and never had an issue. I will never use PayPal again. I would have been better off waiting for the guy to bring me cash the following day.

Package was given a wrong tracking #, post office confirms I did not get package, but Pay Pal will not assist in my refund. NEVER AGAIN USING PAYPAL. Called my credit card company to assist as Paypal useless.

So I ordered an item and it was never delivered. Then I contacted the vendor. They changed the website. No more logins. Nothing. I then openness a dispute. Guess what. Now the company want to talk to me. So I left it up to PayPal. Guess what. They sided with the vendor because all of a sudden they found a new shipping/tracking number. Mind you I still never received it. Went back. Asked family members because duh if it was delivered then someone would have seen it right. Guess what. Nope. No one have seen it. Now I can't get back my money. Such sham smh.

I bought a pair of sunglasses from a Facebook ad. It never arrived and told PayPal which I used to pay and even had the tracking number to show them it wasn't even close to me and hadn't moved in weeks. PayPal didn't care and wrote I received it and closed the case. I found out this company has ripped off many other people and showed them and still didn't care. I can only assume they are part of or helping rip people off or they would've stopped working with them. I won't use PayPal again.

PayPal has taken to spamming people. And then there is no way to close your account. They say they have 3 cents waiting for me (that they put there themselves), and I cannot close the account until I receive the 3 cents. But they also will not transfer the 3 cents to your bank account - minimum is 1 dollar. They will not let you change your email address to a fake email to stop receiving the spam. When you call, they keep your phone number for a callback claiming they are very busy to verify and likely to sell your phone number to other advertisers, spammers, scammers, and fraudsters.

Buyer beware with this company. Not sure when things changed however I have used this company for years without a problem. A few weeks back I saw a charge on my account for $1100 that was an overseas company I never heard of. I even attracted the receipt that shows who it was made from and the address of the billing is 1000’s of miles away from me. Whatever investigative team they have must of been sleeping. I contacted them to dispute. Twice they denied the claim. They won’t get in the phone and want to do everything through mail!!! 2021 and they want to use mail!! Completely disappointed. Now I hired an attorney that will probably cost me more the. The $1100. But it’s principle. Get better at what you do PayPal. Completely violated.

They love to hold your money so they can collect interest off money that's not yours. Do not use their untrustworthy services. They also will let you get scammed and don't understand that all someone has to do is send a piece of paper that shows delivered rather than the product.

I bought a product for 300usd on eBay and I never received it. The seller didn't answer back my inquiries. I opened a claim with PayPal. 1 week later they denied my case, I can't even dispute!! This is the second case in a row that my claims get rejected on PayPal which is not what PayPal are known for, it is clear that they changed their policy and they don't provide a reliable buyer protection anymore.

My credit card was charged through Paypal for streaming services which was fraudulent. When I complained to Paypal their action was to cancel my account with them because they said it was a security issue. I explained that someone used my name and credit card info to purchase streaming services. They indicated that they allow charges through Paypal as long as there is a name and credit card number. I asked if they require a CVC number and they said no. So much for security. I proceeded to cancel my credit card with the bank and they will void the transaction. I thought that the matter was closed. However, Paypal has chosen to cancel my account with them so that I can no longer receive or send funds. I have been with them for over 10 years and this is what I can expect from them.

I have had a PayPal account for over 6 years. I had an issue that I was trying to work out. Short version is one of my monthly subscriptions were being declined, even though there was money in the card that was attached to the account. After waiting 21 minutes on hold to speak with someone. (I was given a 1 time code to speed up my wait time, which didn’t work). Once I got to speak to someone I was told that my bank is rejecting the transaction and I need to call them. So I did and the Bank said they had no record that the transaction was even attempted.

I purchased a dress on eBay for 150.00 and used PayPal to pay for it. The dress arrived and it did not fit. The seller would not accept a return. I returned it to the seller, anyway and PayPal denied my dispute. I would have been better off using my credit card. Beware buying clothes because I am finding it difficult to return items that don’t fit. Bad business!

Better you pay with your credit card with your trust bank than to use PayPal. It's take forever you solve any problem with paypal and most accounts on PayPal are fake and scammers. Stay away from PayPal.

After dealing with Raravo and bad faith, I provided the information that was asked in full to Paypal. Thinking I was going to be able to get fair assessment. Then without delay, not the week to which I was instructed was going to take, but the very next day was told my claim was no good. I myself called trying to find the package from UPS, and was told the information provided by Raravo was not even in my name. So what paperwork possibly could have come from Raravo that states with confirmed confidence that the package was delivered or even addressed to me.

Seller sent fake tracking number that belonged to someone else in town where I live, USPS confirmed number is for another person at different address, PayPal says according to info received by seller received product and that's it. So there is no protection for consumer from Paypal, and if using for that purpose you are mistaken.

Can't resolve unauthorized access! They are the worst when it comes to bank cards and service! They tried to push the responsibility to the bank that I have the account saved in my PayPal. Stay away from it and protect your bank account!

I sent my niece some $ as a birthday gift. It has been a MONTH and they will not release the funds to her. We've both called several times and I have written to their resolution center. NO HELP at all. I am so frustrated! They told me if they can't resolve this, I will have to TRY and open a claim. WHAT A RIP OFF - THEY WILL NOT RELEASE OR REFUND MY MONEY!

PayPal withdrew money out of my account when I hadn't made any purchases. The Automatic top up option was also turned off and the money just disappeared. When I inquired about this the rep was terribly rude and never gave me a direct answer. Instead they closed my claim without resolving my issue. I tried messaging them again was ignored. They don't even pretend to want your business

I have been being ripped off by the company multiple accounts I have that were suppose to charge an account to my credit have been showing not only a credit charge with PayPal but also retrieval of the payment from my bank account for months and they are Drop Trax, Law Depot, Netflix and several others. I have four accounts with Synchrony. I pay my accounts faithfully every month and I have been getting bogus claims of late fees and overcharging on my accounts. I am very upset as I have had credit with this company over ten years and I can't believe the experience but what's worse is getting someone to respond and fix the issue as I keep getting hung up on or disconnected and they continue to do this on the paypal account especially even after we have spoken and they have been made aware of the breach of trust.

I ordered a motorized bike off the internet and paid the money for it and they sent me an earing. Pay pal won't refund me even tho I paid to return the earing. Don't use PayPal, they are thieves. It doesn't take long to get your refund and they're laughing about this kind of theft!!

I called about information they sent me I was told wrong by one of the customer service representatives and was chewed out and rudely talked to by another customer service rep while just trying to fix and issue. It was only one woman who was nice enough to try to help and understood the issue. Was not my fault just miscommunication from another rep.

I purchased an item using PayPal. The "seller" never sent a confirmation so I contacted them via email. I received an email with a tracking number included.. Since it wasn't delivered to me I filed a claim with USPS. They contacted me via phone and said it was delivered to a different address and a different person. A "business" in my town which is across the country from where it was shipped and has only 18k people. The USPS only shows the city in the tracking information which is how the scammer gets around quick tracking number checks.

I work for a grass cutting company, and a client sent their payment via PayPal. This was the worst service we ever used. After, having the money sent it took 7 days to receive the money. They also charged us a $7 fee to use pp $3 to transfer to the bank. This service is a joke. After email after email of talking to a computerized individual who wasn't even a real person, they finally released our funds. I had to send about 10 emails and the client sent 5. This is ridiculous. Never again will I use paypal.

I ordered me a pair of v.r goggles and paid the discounted Order price for for Father’s Day. I was so excited so days went by and come to find out someone sent my goggles to the wrong address. I was so heartbroken because That's one of the most important pair I made sure was correct was the address so now I’m in a dispute with PayPal. I don’t want my money back. I just want the glasses. This is so wrong. I started cry in Walmart a few mins ago when I seen them in Walmart because I did everything right and still I’m struggling with ** for no reason. Someone pls help me get my glasses. This is really affecting me personally. I’m just trying to find something positive to do for a change. Thanks. I got pictures of my order but I can’t post them.

I have gotten to the point where I am fed up with PayPal for the simple fact that they keep putting limitations on my account for absolutely no reason and then on top of it they take money from me and hold it with no reason whatsoever to do so and now I have $200 on my PayPal account that is impossible for me to get to because they put another limitation on my account which is locked me out of my account. Now I have to wait 'til they open.

I made a $400 purchase in April that by 6/23 I am still being charged for. Of the $400 purchase, the merchant (FashionNova) sent dirty and used clothing so I returned 95% of the order. I disputed with my bank (Chase) and the case was closed in my favor after I provided proof of return via tracking and shipping label. PayPal however, has been charging me with interest since day one. Every time I opened a dispute they would close it in bad faith without letting me know. When I would call they would tell me it's pending. One rep went as far as to say "if chase gave you the money back and we didn't. It's because we had to take a loan for your pay in four that we have to pay back." So it is my fault I received bad merch then returned it so I should still pay for it??!! LOL With Quadpay and other payment processors, paypal is no longer number1 and certainly not a trusted partner to monitor or facilitate financial transactions.

Yo every time I log in there's a reset or you get a email someone just did something then I would think to call. No contact. Chat hell that's no help. Look take my word. You don't need this **. Don't????

I use Paypal for many years for personal purposes and my websites. Their service is OK. But they lock my account and get my balance of several hundred dollars out this year all of the sudden without more explanations. I called and email their customer service many times and they do nothings. I do not know what's wrong and they do not give me any chances to fix the possible problem. I can only guess that I sell some herbal and natural products (Not e-cigarettes!) in one of my websites helping people quitting smoking. Be careful, do not trust them, and do not keep more in your account. It's a risk and they may wipe it out any time!

Paypal is not worried about protecting you against fraudulent charges. It seems to happen to every Paypal account. They also have the world's most garbage website as there is no links to report fraud or speak to someone specialized in fraud prevention. Yeah, they are just another money grubbing intermediary. No thanks, I would just rather use my credit card, ** Paypal.

PayPal hold the refund of $4036.90 from the merchandise for over two months and still does not defund it to me. I plan to hire a lawyer against them for this issue soon. If I can give a -100, I would give it to PayPal. It has ridiculous customer service and just hold and rob the money from the customer…

After being a PayPal user for 16 years or so I'm let down as a merchant because they charged the refund using my bank account and not my PayPal balance. After conversion rate I lost approximately $11 and this was before the refund. I had to issue a refund as the item I was selling unfortunately did not work out for the end user so I refunded their money back but to my surprise they took the money from my bank account which was $250 something and not the money that was in the paypal balance which was $239 something. So, I sold nothing and lost $11... Never again will I be using PayPal.

Using almost for 15yrs. The services may take longer transfers the fund on the account depend select fees services. But the PayPal Credit card is completely useless and don't have reward or cash back.

I hope there is a lawsuit against Paypal. I sent a payment to my future landlord and noticed that my bank payment option wasn't available. I tried a fee more times and the payment finally went through. Didn't think anything of it until my landlord says $35 fees were taken out. I wasn't made aware that my account was being limited. I can to personally call them to fix my account. They said they wanted to verify I was the right person on the account. So now I'm out $35 because I have to pay my landlord back..then it gets worse.

After being a PayPal user for years now, I can't believe this has happened to me. I received an email from PayPal informing me that my account had been suddenly and permanently closed due to "suspicious activity". I used my PayPal account strictly to manage payments from my eBay storefront and transfer them to my checking account. The account saw maybe $500 going in and out of it every year. When I reached out to their customer service department, they said appeals on this issue rarely work out in favor of the end-user. Unbelievable. I guess their AI-managed fraud detection services sometimes catch innocent folks like me in their net?

I wish I could write this review with NO stars but you have to give at least one to post. I placed an order and used PayPal as my payment option. The next day I canceled the order and asked for a refund. The company did refund the monies back to PayPal with no problems. I called PayPal and asked that the monies be returned to my bank account and they said that it would take 5-7 business days.

I setup a Paypal account which I never used. Foolishly it was linked to my bank account. Late at night I received a message that two transactions had taken place the account. $199.99 USD and $200 AUD had been sent using something called SoftTouch E Commerce. Of course it is almost certainly linked to a scammer. I immediately challenged the $199.99 USD transaction and noticed that the $200 AUD had been cancelled and I had been refunded $200 AUD. Unfortunately that means I am out the difference between $199.99 USD and $200 AUD which is about $40. Paypal looked at the transactions and decided that it is a dispute with the merchant and not fraudulent! I contacted the so called merchant, but I never heard from them again. Trying to get my bank to cancel the pending transfers. Will NEVER use Paypal again!

I've been trying to transfer my money out of PayPal for over a year 365 days of bickering back and forth with a company full of people who are not people persons, it's really unfortunate. This company has been holding my 1st pandemic check for over a year and I can't get not one person to help me. They just want you to give up or forget your money, it's ridiculous!! Even had to open a GoFundMe page ** to get a lawyer help me get my money out for my preemie I just had.

I have had trouble with Paypal now for the last three transactions, I tried calling all three times, but after 1 hour and 17 minutes on hold gave it up. Their email messaging service is an absolute joke too. They've taken money out of my bank account when the transaction was cancelled, thereby making me incur bank charges, then lied and said they had sent a message saying even though it was cancelled, I should have cancelled it with my bank too. They put one of my payments on hold for more than three weeks. I complained to the BBB.

PayPal is an online payment method for day to day shopping, bill payments or interac. It is now available as an app for your smartphone and it is mostly Great for quick overseas transfers to family. Highly recommended.

Paypal charge sky-high money transfer fees and hold payment. Charge fees from the sender and receiver for instant transfer then hold payment more than 21 days. Stay away from Paypal. Their customer service call center in Philippines useless than a doorknob.

I sold something on eBay, the money was transferred to PayPal, they required me to open an account which I did. They then sent me an email saying my account has been suspended. I called to find out why and got no answer. I went on the site to resolve problem and went to the resolution page. When I clicked on it I got a message "you can't use paypal anymore." Absolutely bizarre blocked from a problem resolution page. In short, I did nothing wrong and they are holding my money they say for 180 days and gave me no reason or any means to address whatever issue they have with my account.

I've been with PayPal for a long time. But when I got a credit card, everything changed. When I make purchases on Ebay, it ask you if you want to make payments and use your Paypal credit account to make payments. It runs it all down for you and how much PayPal will be taking from your account per month. Sometimes the seller does not accept those payments and you aren't aware, because Ebay doesn't let you know, until you go back to your account and your item is still in your basket. You end up paying and since they only put the seller information on your statement, you don't know if you are paying for something you never received or not and they are still bugging you for a payment for something you never received. They have a crazy idea that the customer is interested in seller information instead of what you purchased from the seller. It is legally disgusting and unprofessional.

Opened a PayPal account, and was promptly bombarded by no fewer than 18 spam emails, this was within 5 minutes of signing up. Prior to opening account no spam emails. Attempted to explain how that stupidity affects my privacy, they do not care at all. I got handed over to a supervisor in Nebraska (dealing with Paypal.ca) well someone should tell these people Nebraska is not in Canada. To the point, the apparent supervisor gave me all the usual **, but refused to listen to my position, like the spam was just stupid. Finally, hung up when I informed the agent, I guess account closure seems only option. I hung up. I promptly received 3 spam messages, and three more every 5 minutes after that, as fast as I sent to spam, 3 more came, and 3 more came, for about an hour.

Paypal is unaware of a current rampant internet delivery scam where the seller gets a USPS tracking number going to another address in order recipient's zip code, and sends a small package to the wrong mailing address to get a tracking number. So when the order recipient notifies paypal that they never received the item, Paypal will turn down the dispute if the seller sends a USPS tracking number going to the same zip code.

Bought a product overseas, never showed up I had tracking to prove it... PayPal pretty much said sorry about your luck, you're better off just using your credit card which ended up having my back in the long run.

On March 22, I purchased 4 items from Macy's. From these 4 items, I refunded 3 of them. I had paid through PayPal and this would mean I would receive my refund through paypal. I am supposed to receive 2 refunds: 119.98 and 59.99. However, in my credit card statement, I only received 59.99. So I called Paypal and they said that they sent the money to my bank and to call them to ask where it is. I called my credit card company after and they said that they did not receive the money from paypal and to file a dispute. In this dispute in paypal, I had won and finally received the money back. But PayPal charged me 119.98, stating that they paid me 2 times for the refund. I called them and was treated with hostility and was hung up on when I asked for a supervisor.

I placed an order from an individual on Craigslist for a piece of furniture. I paid in advance using my PayPal account (I know, dumb move - I don't recommend). The seller of item turned out to be a scammer; they transferred the money from my account and I never heard from them again. The amount in question was $400. There are two serious problems with PayPal that I want to report:

If PayPal considers purchasing pet food, luggage and donating a $1 to mercy ships questionable and limiting accounts, I highly suggest PayPal take a closer look at their questionable fraud sellers. Who purposely and knowingly take advantage of PayPal’s buying members. PayPal knowingly supports these unethical practices. And with that, I’m sure PayPal is fully aware of their consistent changing of on-line stores once their obvious complaints of fraud and swindling of PayPal buying members pile up. To further damage your reputation and relationship with members, escalated requests go missing protecting the fraud swindlers.

5/26/21 Customer deposit money for the invoice on PayPal. 5/28/21 PayPal said they had to hold it for 48 hours for a review and told me if there was any trouble they would email me. After the 48 hours they emailed and told me the transaction was done. It went through. But there was no money in my bank account or my PayPal account. Then they told me it would take 72 hours after I confronted them about it. 5/29/21 Then 5 days... Did they said that the that they don't recognize my bank but I already had transaction with PayPal through that bank already. So if there was trouble contact my Bank. Did the 48-hour review should have said there was a problem.. The money is still missing

I purchased an item from a website (offered 100% guarantee satisfaction) that grotesquely misrepresented what the item was. I was forced to go through the PayPal resolution center as the seller refused to give a refund as promised. In the end, the seller offered a refund however I would have to pay the shipping and tracking which is almost as much as the item I purchased. When I called PayPal to complain, it was TOTALLY okay with them that I should have to pay the price. There was nothing they would do including to at least not allow that seller to use PayPal as their payment provider. I had pictures and evidence that I was scammed and it didn't matter to PayPal. Yet I know people who have been cancelled from using PayPal because of their conservative political beliefs. Shame on PayPal.

PayPal says that it will back your payment if the company turns out to be a fraud but it definitely will NOT. Don’t be fooled by them. They will not return your money when the company rips you off and doesn’t send your package. They are a TERRIBLE company. Do NOT use them!

After years of being a longtime user, PayPal limited my account so they can review several transactions. No problem, and I gave them the info they requested. Then they permanently banned my account, stating I abused their Acceptable Use Policy (I didn’t) and are withholding MY funds for 180 days, possibly longer. This is theft. I need access to my funds right away.

I purchased a shed thru PayPal. I got no confirmation from the vendor or tracking information. Emails to vendor went unanswered. It was NOT delivered. Opened a dispute with PayPal. Over a month later PayPal closed the dispute saying vendor provided them with tracking/ delivery info. My PayPal acct still shows no tracking Info available. PayPal doesn't allow you to reopen a closed dispute. I cannot see what info PayPal has. This is all done by a Bot, not a person at PayPal. PayPal will not communicate with me in any way. If you want to be victimized by a Chinese scammer buy thru eBay/PayPal. I am a retired Police Chief... I did not get the shed. Look at other review sites.... 85% are negative on PayPal protection. If you can afford to lose all your money buy thru them.

Paypal security measures are so good, I can't even get into my own account. They will not allow me to log in because they want to send a verification code to my phone, That's a good thing if it works. I waited and waited for a verification code that never arrived, and I tried multiple times to obtain a code but it never worked once. I tried looking on the faq, but as expected my issue was not there. I tried to use the "contact us" icon to get a phone number, but lo and behold, I need to be logged in to get that information, as was the same when I tried to send a message. I finally found a customer service number elsewhere and called, but the wait time was 30 minutes so I opted for a callback.

Hi, I have been using Paypal for years for my business downtown monogrammed. Last month I get some orders to do for a business in Kenya. Paypal without any notice at all decides that they are going to put my account on hold and make it a limitation issue. To where I have an account limitation violation. Notice. The main headquarters for paypal is located recently in the Philippines ok not San Jose, CA.

My friend mistakenly made a payment to me for over $1000 as goods and services. Paypal took their fee. We immediately recognized the error and issued a refund. Paypal kept the fees. We called paypal, and they told us there was nothing they could do. They refused to budge or care. I have used their service for 15 years, and am closing my account today. Horrible customer experience.

I was more or less successfully using PayPal for several years but recently this company changed drastically. In March I paid $19.99 to Babbel.com through PayPal as one-time payment and it was shown as such on PayPal website. I decided to use Babbel.com till payment expired. To my surprise I found that I was charged the 2nd time on 25th of April and this time it was shown as automatic payment. I sent PayPal several emails for refund of 2nd payment but was denied. I also found out that one time payment to Skype in April showed as automatic payment as well. Several months ago when I made one time payment to chess.com I was surprised to learn that it showed up as automatic too.

Denying my case for a refund from a Chinese company again! I never received my item! They said I didn’t give enough information! I gave them a tracking number from the compromise sending it back and it was not a legit number so it was denied!! The company I bought the item from gave me the tracking!! Chinese will rip you off and PayPal allows it!!

I wish I can give them a 0 but I have to give them something to write this review. I had it with Paypal as they do not honor any purchase protection or customer issues, #1 They will not account for anything you purchase thru their site. If you do not received the product you are at your own even in you have proof, they will do nothing for you even if is only $10. #2 They are hard to get in touch with and once you create a case they take long to answer. #3 They will get fixate in one thing and is not the customer and will not resolve the issue. #4 They priority are not the customer who is using their site. #5 They are expensive. Try to research another way to do your payments that are secure and reliable. But paypal is not a customer friendly company.

A few years ago I apply for a line of credit for eBay seller purposes, I’m approved, cool. A couple years later, without any noticeable notification, my credit line is cut in half, never heard of such a thing. A couple years after that, without any noticeable notification, my account is closed, without my consent. Supposedly, these sneaky maneuvers are due to little activity or inactivity. No banks do this, let alone so sneakily. I have other dormant accounts intentionally kept open. And you can bet that any notification from these banks are hard to miss, such that I even have to turn off notifications from them. PayPal is up to no good, more so than a so called bank is up to.

My customer paid our company on our very OLD personal account. I no longer have access to the phone I used when I set that up 12 or more years ago. They refuse to reset our account, even though I do have the same email address. If I get a real human when I call they send me somewhere else to speak to AI or chat. I have messaged them over and over, but instead of reading what I write they quickly shoot me a how to pdf that does not work in my case. They have not responded to bad reviews, messages or phone calls. I have been begging them to help me since September 2020.

I made purchase via PayPal. Credit card was debited for the amount of the purchase. The purchase was acknowledged by merchant. That was it. No shipping or arrival info. 3 weeks later I put in claim. PayPal denies my claim. PayPal says they got shipping and arrival that I never saw or got.

I received $5,000 for services and my client paid with his card as a guest. I just learned that I will have to wait at least 21 days for the payment to be released. I immediately refunded the entire amount and PayPal charged me $149. Bad policy, bad company and my client is angry. One thing is certain: PayPal will definitely NOT help your business grow!!!

PayPal does not protect or serve the businesses using their services. We had 4 disputes through PayPal that customers opened. We won EVERY SINGLE CASE. Some customers were just headaches and were trying to make up cases- We won all 4 cases. PayPal then says because of the amount of cases opened, that we need to provide more information on our account. They locked up our account and we cannot transfer $ into our bank account. They did this same limitation to us 4 MONTHS AGO. Since the last limitation we had 4 cases, we WON every single one and they still put a limitation on our account.

Paypal will not refund money from a purchase I did not receive. I even have my local post office backing me. The merchant said it was delivered but the tracking number I was provided did not match me or my order. They would not believe me and believed a 2.5 rated company name Fnatic. This isn’t going to be dropped. I am furious with them and have been customer with them about 20 years. Needless to say I won’t use PayPal no more.

I have personal account with PayPal. Recently I sold bitcoin on coinbase to help my mother in law who has cancer for medical bills and help with funeral cost of her daughter who passed away recently. Coinbase deposited about 21 k dollars in my paypal account. I was not able to send entire balance to my wife paypal account due to transaction limitations which they do not make it clear what the limit is. Only you will receive a message that the amount you are sending is above limit and can not be sent.

I received an email stating that PayPal has made changes to my account that I did not confirm. If this affects me negatively in any way I do not want to inconvenience myself with the new changes. Why was the changes necessary? How can we address this issue and keep the policy as it has been?

I ordered some Apple products using PayPal for the transaction figuring they would protect the consumer if there was an issue, they didn’t. The products never arrived so I filed a claim. PayPal claimed to be investigating. The seller provided fake UPS tracking information. The tracking number was to a real package, delivered to my city but according to UPS the package was not in my name and was not delivered to my address. This package had nothing to do with me but was just some random package delivered. PayPal requested other information from the seller, I have no idea what this was as it was not provided to me. 10 days later PayPal denied my claim. If their investigators spent 5 minutes on the phone with UPS they would have found out the information provided was false. DO NOT EVER USE PAYPAL!!!! If you don’t get your stuff, they won’t help.

I have done everything to remove anything questionable. You have held my money for almost a week now. I was told that this ticket was sent up the pipeline on Sat. and it would be resolved within 24 to 72 hours, that time has come and gone. If my funds are not released I will have to contact my attorney by the end of the day. I do not understand why you would hold someone's money that does everything to assist community, and I have done NOTHING illegals at any time.

Hello, I made a purchase at Target online and decided to try the pay in 4 option thru Paypal for my children's gifts. I ended up returning the products because my husband had already purchased them as a surprise. I haven't been working due to COVID illness so I did not have much money. Pay in 4 denied and is still charging me. I am paying for nothing and it is not fair. I would not recommend them at all. The customer service was terrible and not helpful. They just made an extra $180 for nothing.

Used Paypal to buy Bitcoin after setting up account. They had no problem taking my money from my banking account I had set up with them. I tried to buy more... plenty of money in account. They placed a "hold" on my account. After months, now they want a photo ID, proof of address, copy of bank statement and more info on my purchases. They don't need my photo... my bank transfers the money just fine and they have a complete log of my transactions. It's buy or sell Bitcoin. Now I can't even close my account without giving up a bunch of private info that they do not need. My money is being held hostage.

I sent my daughter money, as I have many many times in the past, on April 7th. I was notified the transaction was on hold due to security, but I was still able to do other transactions. This is the only transaction being reviewed for security reasons. It is now April 9th and the funds are still on hold. I called and was told my transaction was being reviewed for compliance. I sent my daughter money using friends and family option. I have done this more times than I can count. Why would this be an issue? I requested the money be released now and was told it would not be released until the review to see if the transaction was in compliance. Thank goodness I could afford to send the money to her a second time, as she could not wait for it. It was needed on the 7th.

I have used PayPal since 2019 to receive payments for donations to our charity as well as transfer funds between our volunteers and to receive payment in the event we provide a paint job to a client (there were more than 3 of these transfers). In the past all of my transfers were simple and I had no problem. Today however, my client paid me the $1,000 which I cannot access. Paypal took their $30 fee out and left me with no access to my money. They showed that they were holding $470 and that I had access to the other $500 and change. I called and was told it would be up to 21 days for the release to be made. Then I get into my account to transfer the $500 to my bank account that is linked with my paypal and I get a message saying once again that my money is pending. Usually my money goes immediately. Also, I was charged another $5 to transfer the $500. I'm sure that once the hold is off the $470 that they will also charge me for that.

I feel compelled to share my experiences with PayPal so other customers can be alert:

The Buyer of merchandise on eBay paid with his PayPal account. PayPal states that complaints for nonreceipt of merchandise must be filed within 180 days. A complaint was filed after 180 days and PayPal says I am responsible since the USPS and eBay no longer have the shipping information on file. This is ridiculous and is caused by PayPal reviewing the complaint after the time period expired.

Started PayPal small business account two weeks ago. Have had nothing but aggravation with them asking for irrelevant information about my business while holding up business transactions in my account. If you call them expect to spend an hour and a half on hold. Ignore the message to leave a phone number for them to call you back, they won't. When you finally do get through expect to speak to someone who does not speak English. After you explain problem you will be told will be resolved in 72 hours. It won't and nobody gets back to you. They encourage you to go to their message center for faster service. Good luck with that. Left multiple messages, no response. So after 2 weeks of no response from them I will have to go to plan B. This is no way to treat a customer. They deserve to fail.

Anyone looking to do business with this company I would highly discourage and if you have other options go that route. I understand in some case options are limited which is why a company like PayPal should provide a warning or better info when they sense something that has violated their policy. I accepted payment on an item through a site that had PayPal listed as an option. I had no idea it was a problem to accept payment via PayPal. With no warning, no appeal they limited my account for life. I would gladly have complied with any feedback had it been given to me but instead they basically terminated my account for life.

Their "Purchase Protection" is a complete joke. Be sure to *never* use Paypal to subscribe to online services, because they will not refund you even if the services don't match the description advertised.

As others are experiencing too, PayPal has put limitations on people's accounts until they verify their details, I have now spent 2 1/2 agonizing and frustrating weeks back and forth trying to update and verify my address, I keep sending my electricity bill through but they keep rejecting it because apparently it is blurry, I have tried every way they have told me, I have scanned it, took pictures in their upload box, added scanned photo to upload box in their resolution box and nothing works (I have done this over 12 times now), the picture is perfectly fine my end (and the right size) and amazingly the photos of my drivers licence for verification of my name that I sent the same way went through perfectly fine the first time!

I placed an order for an item that was advertised on Facebook. I paid through Paypal. Weeks later, I received an item from China that did not resemble what I ordered AT ALL. I filed a fraud complaint to get my money back. Paypal refused to refund my money. I provided all of the information that showed I was scammed, but Paypal did not care. I filed a complaint with the Better Business Bureau. Again, Paypal did not care. Paypal does not care about you or protecting you against fraudulent transactions.

Very disappointing. Never again. No wonder Ebay abandoned PayPal as their third party.

Opened an account in 2011 (not a typo) and attempted to use it once. Account dormant since. Tried to close the account (don't trust them) -- and get this: They Refused. No funds owed, no disputes. They simply refused. Why? "We need more data from you" (after having my name, email, address, bank acct, etc.). They also demand my Social Security, copy of License, Photo ID, etc. Why? To close a non-dispute account? "That's our policy". They are extorting more personal data (PII) from people in order to even close accounts. Please people -- BE CAREFUL dealing with this company. Good luck to one and All!

They won't let me transfer money out because I changed my phone number watch ACTUALLY changed and said I could use my balance but won't allow me to add to Google Pay. I changed my number WEEKS ago and said they are still verifying. They've offered explanation after explanation. I said I wanted it fixed. They said they can't. How about that for customer service. Do not use PayPal. They are scamming. They allow the charges they want to go through and nothing more. Huge inconvenience. I've tried to obtain money from every possible legal source. It won't link to my external accounts either such as Varo.

I opened my PayPal business account as a convenience for my overseas clients to send money and be able to use their credit cards. One of my clients used their American Express card to pay for an invoice over $50,000. Not only does PayPal Pal charge an exorbitant amount on FEES they also will not release your FUNDS. They hold it in a RESERVE account for 180 days or more. This info is not shared initially when you set up your account. HIGHWAY ROBBERY....PAYPAL needs to go after the big boys like AMAZON AND OTHERs rather than try to SOCK IT to small businesses. DON'T SET UP AN ACCOUNT WITH PAYPAL IF YOU DO TRANSACTIONS OF$ 25,000 OR MORE.

I purchased a robot vacuum in late November from a company I did not know so I used PayPal thinking they would be a protection against the company if they were a scam. Needless to say the company never sent me any confirmation of the purchase or any tracking information. Their website was not working either. I notified PayPal of this and requested a refund as I wanted to cancel the order since it looked like a scam. PayPal said the company told them the vacuum was en route so they would not cancel the transaction.

I made a purchase of a pillow using PayPal from Sleep Easy.com. They clearly state you may return the product within 30 days if not satisfied and to contact them with return instructions (UK company). I contacted them 3 times in 30 days with no response. Created a case with Paypal and escalated it to a claim within 39 days. I chose as a reason "Product not as described" as there was not a choice "can't return", "not satisfied with purchase". Asked Paypal to assist in getting return instructions. Never used, in original packaging, within 30 days as the company website described. Paypal won't ask for refund because of the reason I used. There was no alternative to fit my problem. Contacted Paypal numerous times with no resolution. Resolution center is a joke. Impossible to contact them. Closing my account and will not use Paypal again. AVOID PAYPAL!!! Use Amazon....

I have tried 3 times, the last time while on the phone with a PayPal rep, to wire money to my girlfriend in Tijuana for education and childcare. Each time it somehow gets treated as a commercial transaction swirling in red tape. The PayPal rep last said that he corrected it; he didn't and probably couldn't. Now I'm told to wait 21 days or have my girlfriend take some action and then wait 3-5 business days. I'm out of time, patience, and respect. I am canceling with my bank as fraudulent/theft encounter and taking the money to her in person. I've lost hours. PayPal, incidentally charges far more than WesternUnion and the like. (I suddenly was unable to wire online money via WesternUnion or I'd have done that.) PayEnemy.

My PayPal was used to make a purchase. I contacted them about the transaction. Agent was disrespectful. "I closed your case because I did not see any authorize transactions on your account." She was very rude.

I ordered several items and used my PayPal account, I was sent several items correctly and three items were completely different and different size than I ordered. Filed a complaint and only wanted credit for items sent incorrectly. PayPal gave me an address written in Chinese and said they would refund me after I shipped incorrect items back to China at my expense. No way possible for me to write this address in Chinese.

I was in the process of re establishing my account because I bought out my business partner and was going thru the necessary changes. I wanted to purchase a product so I used the pay as a guest option to complete the transaction. Five days after I completed the transaction, I unfortunately realized I was being ripped off. So I went through the process with my credit card company which they advised me also to start the process with PayPal. So because I waited on hold for over an hour, I finally spent another twenty minutes trying to find out how to do it online. I contacted them via chat and left a message with the receipt number and info I received when I paid for the product from them. I had already uploaded the documents they need to verify my identity for my account and twice told them the problem I was having was a purchase the was completed as a guest.

Being a customer from 2007 (actually my oldest account with PayPal is 1998 when I stay in California) and seeing them become less and less user friendly. On March 15, 2021, I ordered some service in USD $197 with my USD credit card. PayPal converted that to CAD and charge my USD credit card with CAD and my TD Bank has to convert back to USD. So, I lost 8% right away.

I purchased a bike online from hxssga for $69.95, too good to be true yah, well I thought, maybe a promotion; and, I used Paypal as they would get the money back if not. Well, hxssga sent me a usb cable using the tracking number they had provided. I got back to them and they said it was a mistake; they would ship again and gave me another tracking number which took me to a red warning page and didn't register in the original tracking site. I filed a case with paypal resolution center. Today, I received an email saying that they had ruled against me as the package had been delivered. I had sent a track record of it to paypal admittedly a bit involved but really: I bought a bike and received a usb cable.

Biggest scam I've ever seen. I set up an account a few days ago and have my primary currency set as USD and also linked an US bank account. Someone from US was paying me $6900USD through PayPal, which they took away about $300USD for some good/services fee. A good start. And then they automatically converted the remaining $6600USD to $7900CAD, a terrible exchange rate, which costed me another few hundred collars. I spent 4 hours talking to the customer service, just trying to convert it back to $6600USD, the way it was sent. They are telling me they can't do it. And the currency exchange automatically occurred because it's a Canadian account. So I guess setting the primary currency option is just for fun? A company that's worth something like 45 Billion Dollars is trying to steal a few hundred dollars from me. Amazing. I'm so disappointed that I can't rate it 0/5, since I honestly can't find a reason to give it 1 star at all.

Multiple issues. Updated my info and validated my phone. When I updated my bank info it said, number not validated. Made a sale on eBay and I was hit for a refund. They buyer lied and returned another item. Tried customer service but they didn't speak much English. When I asked a few questions, like "May I talk to a supervisor." she started yelling and hung up on me.

Someone was able to access my debit card that I had stored in PayPal and charge over $500 to purchase an item through eBay. I made multiple calls - once I could find the PayPal telephone # and with the first call, I thought I had this resolved. I never received reimbursement and when I called again, I was told that they denied my claim and sent an email; however, they used the email of the person who accessed my account. I could never resolve the issue and have never received a reimbursement. It wasn't that this incident happened that has been so frustrating. It was the convoluted manner of trying to reach someone who could listen and help, rather than telling me to post a claim. Which is impossible to do when I didn't have the transaction # - because it wasn't my transaction. I've closed my account and will not use PayPal again.

Paypal for some odd reason operates under the assumption that they hold a higher legal right to my money than I do... not sure how they’re able to do this without being shut down but where I'm from, this practice is called theft.

Everyone nowadays are having a hard financial time. So needless to say was I a little emotional, absolutely. However, when speaking to someone regarding your business finances and closing of your business it would be nice to speak with someone that knows what they are talking about. I spoke with someone that could barely speak English and she started guessing what I need as if she knew me. They need to train their customer service to listen and not talk. When I ask to speak to the supervisor I was hung up. WTH is going on these days. Glad I am closing my account with them. In the last 5 years, they have done nothing but gone downhill. And I have been with them for 20 years. Need to find new company.

I filed a dispute on an order that was placed, and did not receive. The fly-by-night company sent my order to someone else, took MY money, though. PayPal received tracking information, to the other person, and denied my claim. PayPal is a joke. They don’t care about your money. You think you are making purchases that are protected, obviously not. I even forwarded an email from USPS stating the company put someone else’s address on my package. Think about it before using PayPal.

Happens to me 3 times now. I bought some products, the scammer delay the delivery and then deliver to wrong place, in another state. This place does not exist. The phone of the company does not respond neither. I ask PayPal for help but they reject to help because they received the delivery code. I insisted about the delivery is not true and we did not received this package. But PayPal close the cases with no option for me. It is very simple to see that I bought a product and include my unique address and the delivery was made to other address in other state. But they reject to consider at least to close the seller account. PayPal is not protecting the buyers like when they was starting.

A payment was put on hold. The payment was for services rendered so there is no possibility of refund. There is a fee charged and a 21 day hold on my money. So I am the loser in the transaction. PayPal will gain the fee and 21 days on interest paid on my money. Never again.

Hello everyone. PayPal is a Fraud in my opinion. If you're reading this you know. If you don’t know look into their reviews. Let’s create a group and fight them for all the people they wronged. We can win.

In January 2021, using my PayPal account, I bought 2 Mystery electronic Boxes. Since after a month I did not receive a single box with the promised items, I contacted PayPal with a request to return the money I paid. However, PayPal actually sided with the scammers, refusing to return the money and not showing the slightest interest in receiving the purchase documents and deception from the seller, which I suggested to them to forward. All I got from PayPal was an offer to report to a law enforcement agency or government organization. It looks like a mockery.

I had a conflict with a company over Christmas. I ordered a two sets of mugs from Family Crests, only partial order received way too late to rectify before Christmas. Ordered 11/15/20, with a promised shipping date within 7 to 10 days. Received December 22, 2020. I submitted for refund through Paypal, Family crests sent them doctored invoice, I sent copy of my invoice as proof, Paypal did not acknowledge.

On Tuesday 2/23/2021 PayPal froze both my personal account and my business account; stating that I violated their term of service agreement. I have a balance of $581.57 that was frozen for 6 months for their investigation. I want to see the court order or judgement that gave PayPal the authority to seize my accounts; and I need the funds returned to me within 72 hours from today 02/28/2021 or I will file a police report and follow up with a lawsuit. This serves as a final notice.

On 2/24/21 I made an eBay purchase and paid via Paypal. My account is set for my credit card to be my preferred method of payment. They debited my checking bank account instead. I tried calling them and got a voicemail that said no representative is available and was disconnected, tried calling several times. I tried their website "contact" to send an email and got a message that said, "Our apologies, but messages are currently unavailable. Please close this window and select another contact option." I tried several times to contact them by phone and website to no avail.

Out of nowhere closed my account, keeped my money and recent PUA on my card. Asked me to send proof. I did, birth certificate etc, and still shut it down for no cause and keeped my money... Reported them to unemployment and BBB.

I will avoid using Paypal in the future and I suggest you do the same. We ordered a product from OTTUZ and when it arrived, it was defective. There was a money back guarantee by OTTUZ if not satisfied. When contacted, they would not confirm the email, sent no notifications, etc.. We notified Pay pal who basically said, "Too Bad". Paypal said that we agreed to pay Paypal for the product when we bought the product and Paypal did not care if the product was good or not. If we received the product, even if defective, we were obligated to pay Paypal. They were only interested in getting their money. They said if we bought this off Facebook, it was likely a scam. Avoid PayPal, they are not on your side!

The whole company should be false advertisement. I have had multiple issues with this company but I keep giving them a chance. I have purchased a game system online using them. The person never sent the item and when filing a dispute was only able to receive $8 dollars and the agent sound proud when $200 was paid. Was told if it was handled directly through PayPal account they could've gotten everything back but since I used a card thru them it would not be possible.

Can't withdraw to my bank account. My money is in my Paypal account, but it won't let me withdraw money to my bank account! Very bad experience. I spent 2 hours trying to transfer to 2 different banks but am unable to get my money!

I was a very satisfied user until I made a purchase and did not receive the merchandise or any acknowledgement from numerous e-mail to supplier. Tried to get refund through the resolution center but was denied saying it was not a billing dispute. I was not claiming it a billing dispute, I made clear it was outright fraud, that I never received any product or a refund. eBay purchased Paypal in 2002. I would advise anyone using Paypal to use these services with caution. Personally I am closing my account as a necessary precaution.

So it seems they only protect the Chinese vendors and us buyers get screwed. I did a dispute because vendor was taking too long to return my money and I didn't need to return product per vendors agreement. Now Paypal sends me notice I need to return product to get any return and they don't even give me a address in english. Then good luck trying to send a message about a dispute. The only thing paypal is good at is taking your money.

I was being taught by a family member on my account to buy and sell bitcoin. I had sent a Zoom also. I get a notice due to fraud like activities that they closed my account and withdrew the money from my account in which Zoom had not yet deposited. I left me in the red. Also I can't touch my money for 180 days. ** because I had someone else on my account with me they closed a long time account. Find the real fraud and leave a mom of 2 kids alone and let go of my bill money PayPal.