PayPal Reviews

Deactivated my account with no explanation. No customer support. No recourse. Now I can't even delete the old account because that function is disabled and I'm blocked on all of PayPal's affiliates as well. Save your money, sanity, time and small business; don't use PayPal.

PayPal is holding my money even though the transaction is complete and the customer already has the item. I sold my computer, delivered it, and got paid — yet PayPal decided to put a hold on my funds anyway. So now I’m out my computer AND my money, while PayPal sits on funds I legitimately earned from property that was mine. There is zero justification for this. The buyer has the product, the transaction is done, and I’ve upheld my end 100%. Apparently PayPal feels it’s okay to freeze money that doesn’t belong to them, with no real explanation and no urgency to fix it. This kind of behavior is unacceptable and honestly feels like theft disguised as “policy.” If you need access to your money in a timely manner, do not rely on PayPal.

I went through my PayPal account to get payment to a company called LUMI. It is not the deodorant company! LUMI has deceiving business practices and they immediately charged me $29.95 for looking into their service and then charge me an additional $17.50! I was livid because I checked the site. It was absolutely nothing that I could wear. Or would buy for $170 for one piece. So I asked LUMI to cancel my account. They said they do not cancel anything and they would not refund me any of the money. So I placed a dispute with PayPal.

PayPal sent a payment from me to the wrong recipient and they refused my claim - twice. They said I had to collect it from the person it went to - the wrong recipient. There are several other payment services that are much easier to use. I would strongly suggest not using PayPal.

Where to I begin...first off, I've had a Paypal account for 26 years. I opened it years ago when it was the easiest way to pay for things on Ebay. I would use them frequently over the years because it was easy and they had all my account information and I falsely believed that my accounts were secure and that I had buyer protection. Boy was I wrong! I recently noticed two charges from a video game company (same exact charge, same day "Codashop") for items I did not purchase. I opened three claims with Paypal in which they denied all claiming that I indeed made the purchase though they wouldn't show me any proof or how they came to that conclusion. So much for buyer protection and customer loyalty!

I placed an order with a company and used PayPal to pay. I ordered the wrong item. I contacted the company immediately to cancel the order. They said it had shipped already, but I could get a full refund by returning the item when I received it. But when I received it, they wouldn't tell me how to do the return. So I filed a claim with PayPal. They put down the wrong reason for me filing the claim. I talked to 3 separate people who said they fixed the information on the claim, but each time they hadn't. One outright told me the transaction was covered and they would just refund me the money within a day. I did not receive that refund, and the claim was still incorrect. So PayPal found in favor of the other company. When I contacted them a 4th time about this, they told me they couldn't help me because the claim information was incorrect.

Hands down the worst customer service ever! I have a whopping $9.99 charge I have no idea what it is for and certainly wasn't authorized. I have been with PayPal for 21 years. Filed a request to investigate and recover the charge. They replied and said it's an approved charge. I called and after an hour reached a human. Explained what happened and was told all sorts of promising things, value your business, blah, blah, blah and that they filed an appeal for me. Just received an email stating the charge is authorized and they are done helping me. This is after a 1+0 minute conversation and two online requests. I now have 2.5 hours into a $9.99 charge. Pathetic. I am done with PayPal.

Stopped using PayPal 6 years ago, because they kept trying to pull thousands of dollars out of my checking account for a cancelled order, kept contacting them to get them to stop and they wouldn’t and they locked me out of my account, paid off all valid charges on the account and stopped using them, they charged my account 40.00 a month in late charges plus interest on all of the late charges for at least a year that I know of then closed the account and sold it to a collection agency that’s as big of a piece of shit as PayPal is. DO NOT USE PAYPAL!!!

I will never use Paypal again. I did not make 2 charged purchases and was denied reimbursement and the fact that it has been allowed reveals a lack of security in the Paypal system. I have removed all payment sources from the site. The business that fraudulently charged me is Amoapps Harnafit. I did not purchase anything from this company but was charged on Paypal anyway.

I have been with PayPal for 16 years, and they were very good back then. In the last few years they have become unusable with no real way to talk to a person in the USA. This is my advice to all DO NOT use this service, I have had Apps that I never used charge me, and when you try to get your money back, PayPal asks for more information. If you never requested the service and are charged. What type of information can you provide. When you eventually get someone on the phone. They can’t do nothing for you, and when you try to remove your own information. They make it nearly impossibly. Although I only lost $149 to some App call Hint. They have lost me and all my family members as customer. I am closing my account. I am done with this highway robbery.

PayPal is becoming increasing difficult to deal with. I've been with them for about 13 years now and I've never before experienced having to give a deposit for a purchase that I made with a Pay in 4 plan. When I make a purchase I usually use the Pay in 4 option where you pay over time. Now they are putting a hold on my account for a certain amount and then debiting my account for the payment plan amount. This is ridiculous! PayPal you have to do better for customers who have been with you as long as I have.

Worst customer support ever, or better say no customer support, only AI assistant, many many hidden fees and dispute fees, never use this as payment method. Worst option for sellers. Such a shame for this company! Everywhere they have one star reviews.

If I could give ZERO STARS, I would! I have been a Paypal customer for years! I ordered merchandise from Shein, $517 and some change in June 2025. There was a few items I never received! Multiple emails to Shein, they kept saying they were delivered! I put a complaint into Paypal! In the meantime, I sent back $332. and some change back to Shein with merchandise that didn't fit! I sent Paypal every piece of documentation to support my returns MULTIPLE TIMES!! Paypal keeps saying they don't have enough documentation from me or Shein! Paypal has refused to reimbursement over this! I am turning this over to the Attorney General, FTC, State Representative, and local news to make consumers aware and to get my money back!! Shein and Paypal is a scam!!!

Been a customer on PayPal 14 years now when I got scammed out of $84.00. Bought a Dewalt drill kit from Ebay. Tracking number was sent by the seller. And item said delivered on the 1/05/25. I called UPS and they asked me the tracking number. I gave it to them. UPS said the item was a Amazon item bought from that site and was not my item, UPS said it was not no Dewalt drill kit that they did not delivered, I was told someone somehow got that tracking number and was able to put it on my eBay item. I have been unable to get my refund from Paypal and they will not contact UPS to confirm it was not my item that was in the package. The weight that UPS said on the package that they delivered was 48.8 pounds. My item would have been less then 5 pounds...I fought with them for 30 days on this and the seller never contacted Paypal just Ebay..I'm out all my Money. Wish I had someone to help me...

I want to tell the PayPal community how incredible PayPal's assistant is, in simpler terms, it is the most efficient, most comprehensive automated chat I have ever had the pleasure of using. We've all tried dealing with our account issues using 24 hour chats and let's have it they're usually extremely frustrating and one ends up leaving them hanging after finally giving up. I'm my job, I am awake and taking care of business during graveyard hours then sitting all day so I have most of my business interaction at night when customer service has closed.

Ordered an item online using my PayPal account thinking I would have protection on my purchase should something go wrong. NEVER received my package. Opened a dispute with Paypal. Paypal received false tracking information from the seller saying that the package was delivered, but it never was. Paypal ruled in favor of the seller and denied my request for a refund. This was for a large TV! It was NEVER delivered! The seller listed fraudulent tracking information that changed daily (I know because I kept checking it ever day). When I made the claim on December 31, the package said it was still going through customs. When the seller gave the tracking information to Paypal in the middle of January, the same tracking information said it was delivered on December 20.

They are not to be trusted. They hold your money longer than they say. You can’t talk to a real person. You can’t cancel a transaction. STAY AWAY UNLESS YOU WANT YOUR PASSWORD LEAKED. They have completely screwed my entire week up. After my experience, I will be closing my account and NEVER TRUST PAYPAL AGAIN.

PayPal is horrible! They don't fight for you if you are wrongly charged for something. I was scammed from something on Facebook. I clicked for a 3-day subscription. The app charged me for All 3 of their subscription options. I contacted PayPal to let them know what happened. Now common sense would say, something is wrong here. Why would anyone pick 3 options for subscriptions and be charged 3 times to use the same app, but No, they took my money and sided with the people that stole my money. I couldn’t even use my 3 days on the app because there was no way to even use the service. I told them that, and they still sided with the people who stole my money. Use a bank that fights for you!

I purchased 2 pairs of shoes from Temu from their local warehouse in the US which is where I live too. The selling page showed they offered refunds. The second day after I received them I asked for a refund because they did not fit properly. I was told by Temu's customer service that I would only get back over $18 and not the over $60 I paid for them and to keep the shoes. Their page mentions nothing about this return/refund option. Apparently they do not offer FULL refunds.

Someone wrote a message about "being on the phone with their customer service". If I could interact with an actual human I wouldn't still be spending time every day back and forth with an AI bot trying to explain why their answer has nothing to do with my question. It has been weeks literally to try to resolve a scam. They tried to "rule in the favor of the vendor"?? I asked what could they have possibly said that would make them believe the vendor over a 30 year customer? I seriously doubt the vendor even replied....Either way, as with all my questions, the bot didn't understand and sent some totally unrelated reply. I had no idea how frustrating this could become and now know better than to opt to pay with PayPal.

Don't recommend. They hold your payments for 21 days like I understand but when you have bills and employees to pay and they hold your payments for services provided to a customer that paid you.. Like it seems they hold your money so they can get paid for holding your money for 21 days. Who goes on here and says I want to be paid but only after 21 days. Get real. Will not be using this anymore. I would rather wait a couple days for a check in the mail...

I don't want to give PayPal any stars. They locked my account. For no reason I turned in all the stuff they were asking for. And the lady Pat goes, "Oh our mistake." It's been 2 months. I called and told them why is it still blocked. The lady said, "Oh the other representative forgot to send your ID to recovery department." I told them just close my account and send me a check of what's left on my account. She said no. So I told her, "What. Do you go and steal my money," She said basically yes. They were being so rude and mocking me. They didn't care that I had to pay for chemotherapy. The lady said, "Well you shouldn't have put all your money on this account then." Someone else got out the phone and said it will be unlocked on 3 to 5 days .. And hung up on me..This is not a good bank. .. Please people don't sign up with this bank. Please this is not a good bank.

I haven't gotten to the final decision on yet another bait and switch company fraudulently selling items far less than the item as advertised. I keep getting duped rather than being suspicious why I am tricked into processing payments through PayPal because other payment choices don't work. This puts PayPal as an accessory to this illegal practice. I should have learned from the past but sometimes it was convenient to use PayPal. Never again.

Paypal canceled my debit card because of possible fraud which was good on December 28. Today's date 01/20/26. Still have not received my replacement. Called on the 15th of January. They said it should be in the mail today No Card. Called again on the 17th of January. Then sent a replacement card through FedEx I said great finally. When I opened the FedEx envelope addressed to me it had some other. Customers name on it. Called again. And the representative said it been mailed out on the 17th and hung up. Now I have to wait again because they emailed it.. It will be over a month for a replacement card. Crazy.

I contacted PayPal about them not using my designated preferred card. After having issues before and as an occupational habit, I documented everything and took screenshots. They basically kept bouncing it back to me like it was my fault. I repeatedly told them I had proof that I already had a preferred card set and I do not need instructions on how to do it. I was then basically accused of lying, never once being asked for my screenshots. They are very rude and unprofessional on top of the fact they did zero to resolve my issue and took no accountability. Furthermore, their choosing a card at random could've inadvertently overdrawn one of my accounts. I've used their app for years without issue and was sincerely reaching out to resolve this. We have now removed all of our accounts and will use another payment app going forward. Ridiculous!

Be careful with PayPal when you need to request a refund from a fraudulent company. PayPal makes you fill out a series of forms, asking for all the transaction details, including the amount of money you want refunded. In the end, PayPal only refunds the shipping cost, ignoring the total amount requested. They don't even bother to verify the information you provide! If you have a claim, it's better to call them directly and not use their online system; it's a complete joke. Oh, and if the case is closed, they won't reopen it. PayPal doesn't care about continuing to work with fraudulent companies, and ultimately, the customer is the one who loses.

Full of Scams and scammers. I noticed they put the good reviews at the top and let the truth about how horrible their service not be shown unless you scroll down. There are more people who disagree with PayPal than agree.

Paypal allows companies to charge hidden fees, then sides with the seller! I ordered something online, and had the official invoice that showed the total as $25.98 USD....then I was charged $33.74 instead. I tried to dispute it for the $7ish that I was overcharged, but Paypal denied me and sided with the crooked company! Beware.

Absolute worst resolution system for unauthorized payments. As soon as I get a few fixed I'm dumping this app/company. Just a complete "Chitt show" trying to get money back from Chinese companies that charge you and never deliver any product or attempt to return items that are junk.

PayPal allowed scammers to open an a PayPal debit card in my name. Scammers charged $1,400 on a debit card I never saw or had. PayPal has refused to fix the negative balance this caused. They closed the case in 3 days and are harassing me to pay the negative balance!

Resolution center believes Elk Grove Illinois is the same location as New Castle Indiana! The package in IL is not in indiana you idiots. The center says they called the company's number, but the number isn't active! Refund my money!

I used PayPal sometimes. Felt it has good reputation. One day I got an email from PayPal’s line of credit saying my payment would be due. I DID NOT SIGN UP FOR A LINE OF CREDIT. I looked to see who put charged and it was NEBULA. I googled Nebula and PayPal and an AI response says MANY complaints about Nebula and PayPal. Never signed up with it. No refunds etc. I contacted PayPal and wrote in the victim of identity theft and to close the line and refund the money if taken. Mind you, the amount was like 50 dollars. PayPal responded that I did on fact open the line and I did in fact sign up with Nebula. You’d think PayPal is aware of the thousands of complaints about Nebula. You’d think they would sever ties. No. They keep Nebula. I found who does the PayPal line of credit and it’s a bank. I filed a fraud complaint with them and I filed a fraud complaint with CPB. PayPal posted a response they are right. I am wrong.

PayPal Cancelled My account after being a customer for over 14 years with no reason given or an appeal offered. I was on the phone for over 30 mins with them and they just couldn't answer the question why I was cancelled.

On December 31st. There was a scam site that took out $49.99 from my PayPal account called Yolo Brothers inc. But who they actually are is AskNubula. So I filed a dispute with paypal and had to wait and wait and wait...Only to hear paypal decided to side with them!!! So I filed another dispute just for the SAME THING to happen!!! So I called them to file another dispute...lot of luck that did! SO now I am telling anybody who will listen..Just how shitty paypal is!!! This is not the first time either...10 years back paypal decided to lock me out and I had no access to my money! Cause of scammers (so once again the scammers Won!?!) I was finally able to open a new account 8 years ago only to have a $150.00 taking out by a scam site...and guess what?? I saw no money because just like ALWAYS paypal sides with the scammers! That really got me wondering what kind of kickback does paypal get from helping out Scammers?!?!

PayPal decides to force a credit card down your throat and places charges on it even though it was never activated. Credit card fraud at its finest!!!! They are rude and place you on hold and never return to the call when you dispute a purchase you never agreed to do on a credit card

Absolutely do not make any mistakes. If you do, you are absolutely screwed. Customer Service is about as weak as it gets. I would recommend not using Paypal. Took forever to get Customer Service and when I did, they were very unhelpful.

They are thieves. You put money in there then they freeze your account saying it needed verify when it was verified then you ask them to mail you the check of your funds cause they don't link up to the bank. I have now & I was moving so I gave them the new address to send the check to before the holidays. Could not reach no one during the holidays. My account was so I could not get in till after the holidays. Now that I got in the money is not there. It's gone. They took the money. Second time they done this & then act like there was never no money in that account so don't do business with them. They are thieves. Big time thieves.

I have been used PayPal since 2014 and I used to love it. You cover and everything was good but 3 to 2 years ago is been terrible. They don't fair for you. They trying to have more business and offer more service but I really have bad experience with them, personal and my business too. I don't recommend them, I just report a product I haven't received and they give the money to the seller because they provide a fake tracking number so I paid and never received the product.

I have been using PayPal since 2007 and never had an issue until recently. They permanently put a limit on my account and will no longer let me use paypal to make purchases as I've done for years. They said it was due to unusual activity. I only make retail purchases from well known retailers as I've done years prior. They would not elaborate on the reasons so what's the point of me having the account open then? They won't even let me close the account down. This is ridiculous and their customer service is awful and not helpful at all.

PayPal out of the blue permanently blocked my account, don't waste your time getting an account with them. They don't care if they leave you penniless. They would not tell me why they did it. They said it couldn't be appealed.

Updated on 01/12/2026: Well, today’s January 2026 the 11th. I filed the dispute and was denied three times in a row. The seller sent me the wrong part. Would not fit my truck and they keep on saying he described that it wouldn’t fit my truck. How stupid can you be? You say whatever you wanna say about a part. If I don’t fit in my truck, it don’t fit in my truck. What the hell is wrong with Paypal? I’ve been with him for 26 years and left the seller steal my money $139. Paypal can kiss my **. I’m done with them. Now they won’t send me the code so this could be posted.

I ordered a shirt and used PayPal to process the payment. The retailer charged me for 2 shirts in 2 transactions. I went through the PayPal dispute process, and not only was it no help but it was insulting. Their customer service is atrocious and no better than every other greedy financial institution.

I’ve been a PayPal merchant for 26 years—practically since they started. Over those two decades, I’ve done more than $5,000,000 in volume, and my current business brings in about $2M a year. Last week, they just pulled the plug. They permanently deactivated my account with zero warning and no specific reason other than "security."

For the past few days, my PayPal account balance was showing $171.63. Today, January 9, 2026, I received a current statement and the balance was higher and my January 1st payment was not showing on the statement. I called PayPal to find out why the balance was higher and why did it not show my January payment. I spoke to 4 different customer service reps and they are trying to tell me I was looking at a different account; well, I only have 1 PayPal account so that's BULLSHIT! TO KEEP FROM HAVING PAYPAL RIP ME OFF... I paid off the account. I no longer have to deal with their incompetent customer service reps ever again!!! I will no longer be a PayPal customer!!!! They try to make you feel like you are stupid!!!

I have been a member of PayPal since the 90s when I had my own business on EBay. Now as a consumer I have had several run-ins with items never sent to me that I paid for through Paypal. I have their buyers protection, and I was just on the phone with their customer service for 5 minutes max, and they're going to refund my money because I have that protection through them, and the more I buy through PayPal the more I know it's such a good deal. They have your back! The phone customer service is courteous and informative and gets the job done! Also, they have the pay four plan with no interest at all. Just divides your larger payment into four smaller ones. 100%!

Paypal has very limited reasons for return or dispute. Therefore you have to choose something in order to continue. We chose "Item received not as described" instead it should have been, item received not purchased. We purchase the Free Trump coin which should have only included a $7.95 shipping charge. Click Wu LLC decided to add on another set of coins that we did not purchase. You don't see it until after you get the receipt. We called and they tried to get you to agree to a $5 refund. Which we denied.

I have been a client of Paypal for 20 years. I made a purchase thru Paypal with a company that ended up being scammers that promised a nice popular item, but delivers something different that is worth less than 10% of the original item and then shuts down the website. I filed a dispute with Paypal supplying concise documentation showing what I ordered, as compared to what I actually received, info that the website no longer existed, along with info demonstrating the company clearly overcharged me by 35%, emails where they admit they didn't send me the correct item and correspondence showing how the seller tried to bribe me into closing the case. Paypal closed the case, ruling against me stating that I didn't supply them with any documentation...apparently without looking at all the evidence I supplied! So I am now out $89. DO NOT TRUST Paypal!

PayPal I have been a customer for over 15 years and I recently spoke with a family member who was a Vice President with the company. She, decided to give notice due to their lack of professional customer care. I withdrew my funds today and will not resume a relationship with this company.

Even one star is too many. I have had a PayPal account for over ten years and I use it to receive a small portion of my freelance income and to pay for innocuous online purchases. A few weeks ago they unilaterally decided to permanently disable my account with no explanation or forewarning given. No matter who I contact (customer support email, online chat bot, frustrating AI phone agent, an actual customer service human), I keep getting the same unenlightening script: "Your account has been extensively reviewed and we have decided to disable it, but we cannot share any information about why we did so." The human agent also shared the very helpful information that I can't open another PayPal account. Zero support, zero explanation, zero accountability for their actions. It's extremely frustrating and makes zero sense to me.

⭐ PayPal permanently limited my account and held my funds for 180 days despite me owing them nothing. No clear reason, no real appeal. The process feels deceptive and unethical for a financial company.

PayPal helps scammers who steal from customer funds. When a dispute is reported, PayPal accuses the customer. I believe that PayPal profits from the scams. I had a very long financial relationship with PayPal before reporting a scam. A scammer took funds from my account via a gift card purchase. I reported the pending transaction to PayPal. The rep assured me the issue would be reported. Instead, PayPal accused the customer. I no longer have faith in PayPal. I hope others read this and use a different financial platform.

Have been with PayPal for over 15 years, and enjoyed the convenience of paying with one click when ordering something online. I recently ordered an undergarment. Paid with PayPal, and the vendor sent me a receipt by email showing a charge of $27.00. Then received a notice from PayPal of a charge from a vendor I had never heard of for over $41.00. I immediately contacted them and opened a dispute, thinking it was a scam. PayPal did research and informed me that it was a legitimate charge. I explained I had a receipt from the vendor for $27.00, and sent them screenshots to prove my point. Two days later, PayPal said they were closing my case as the charge was legitimate. I am closing my PayPal account, after more than 15 years. They were no help to me and I believe this may have been an inside job, and I will pursue further investigation into this matter.

They suddenly blocked my account, no reason stated, no interaction possible. I don't know what this is about. All I know is that they made an arbitrary decision and then wouldn't communicate with me about it.

Everyone should know PayPal is a scam. They keep your refunds, and do not release them back into the account, despite a trusted supplier confirming they have issued the refund. Almost four months and three disputes, and PayPal keeps closing the dispute even though written correspondence and confirmed return is provided as evidence.

PayPal closed my account after my child support direct deposits. Now me and my children are losing our home because paypal wants to make sure my child support direct deposits don't bounce for 6 months!!! Thanks paypal. DO NOT TRUST YOUR MONEY HERE!!! PP-L=**.

They are horrible. They will not help the buyer even when you have all the correct information. Not to mensch their customer service reps don't understand what you're saying let alone don't speak or understand English,. You have to keep repeating yourself over and over. So if you buy anything using PayPal and never received the items don't think they will get your money back because that won't happen. They have the shipping label that shows the wrong address and even proof from the USPS. I would stay far away if you don't have to use them. (If I could give a zero I would.)

I've been a customer for over 20 years. This is the first time I've been given the run around and lied to by PayPal. I purchased an item online via PayPal Fastlane on Dec. 5th and just after making it, I realised I made a mistake as it was not the usual transaction one would make with Paypal. Never got a confirmation or updates on shipments. So I immediately contacted them and made a dispute. After several calls, I was told it would take about 8-10 days to find out what the results would be.

So I tried PayPal for 7 years. Had nothing but issues. When you buy something you expect buyer's protection. PayPal supports the sellers. You buy a China large, they send a 3**. Don't use the service.

I paid for an item with PayPal from a company that I didn’t realize, at the time had an F rating on BBB. I paid for the item and then I was charged for a subscription to that company which I did not sign up for. I asked PayPal to cancel that because I hadn’t wanted a subscription and they repeatedly found in the vendor's favor. I managed to cancel the subscription immediately, but PayPal would not refund the money, $49 for the first year.

PayPal is completely useless, if not dangerous! Even where a seller has promised, then reneged, a refund, and all of the proof was sent to PayPal (several times), they still refused to support their customer. I have blocked all payments to PayPal and will never use them again, even though they send constant, annoying, dunning notices.

I love Paypal. I have been a member for many years over 20. They have helped me through many cases. I advise anyone who shop online to always pay through paypal please 🙏. Because there are too many fake websites out there that can’t be trusted. And for any reason you don’t receive your items or you don’t get what you purchased you can go through paypal and they will argue your case and contact them for you and issue you a refund. So please when ordering item go through paypal to purchase. They also have it to where you can pay later. The only down fall is when returning items you have to pay for your own shipment to send back. But you will get most of all your money back. Love this company to pieces. They have got me out of many disputes. Thank you PayPal for saving me.

Disputed an item (flower delivery). What was delivered looked like weeds piled from a ditch. Sent pics of what ordered versus what was delivered. PayPal says it was similar. So much for using PayPal for “easier” dispute issues..

DO NOT USE PAYPAL!!! FRAUDULENT PRACTICES!!! I purchased and returned item 10/13/25 and PayPal have denied my claim 5x's even though I sent the receipt. My claim keep going into review coming back each time denial. I want to expose their FRAUDULENT PRACTICES so no one else go through the stress I have been going through.

No one works there to resolve customers' problems. They will put customers' accounts on limitations for no reasons and we had to wait really long time (more than 72 hours of business days) to get nothing resolved.

Today 12-26-2025 I talk to PayPal because on Wednesday they said that the money that I sent to my kids was going to clear at 12 on Wednesday 12-24-2025 today the money still pending and the money was taken from my account on 12-19-2025 the same day that I send it. I very frustrated and upset because my kids they didn’t get the money to buy food and emergency medicine. This should be illegal to hold money. Today 12-26-2025 still pending. I talk to them and they said maybe today. Again the same story. 😡

My account was hacked, my wallet only contained a credit card. I reported the fraud to PayPal and my credit card. My fraud insurance covered, but PayPal (after being a customer of good standing for 27 years) would not believe me. They are still harassing me and won't let me close the account unless I add financial info (I have new CC number now) which I refuse to do. The hacker was in a completely different area of the country and was trying to send things to an address in their state. I am so disgusted by the way I was treated (CS like a bunch of high school bullies) that I will never use them again. The disrespect after being a customer in good standing for close to 30 years was unbelievable.

This is most unfortunate, I refuse delivery due to damaged merchandise, two unprofessional casual labor delivery people who can't speak English leave with the merchandise, I file file a claim of damaged merchandise and the vendor has no recourse because the delivery company can be dishonest and claim we delivered, does anyone have a signature proving delivery? Nope, most unfortunate, this is what wrong with business today, companies only are interested in their own agenda and not customer service or doing what's right, no integrity, and I feel the same way about PayPal, a scam, no integrity. Sorry you have to lose a customer this way, I won't Paypal or any other Paypal company or associate.

I have used PayPal for years and I have only needed them just recently when I got scammed from a Facebook ad buying a shirt. They sided with the buyer and I'm not even sure they reviewed all the screenshots I sent them. Anyway, if you get scammed they will not refund you so why bother using them?

Returned merchandise, merchant issued a full refund to Paypal, only refunded partial payment to me. Unable to resolve by phone dispute letter for documentation in dispute unanswered. I provided all documents for my proof. None given by PayPal. Deceptive practice on pay in 4 and phone help.

If you have a PayPal account, be cautious and check it often, or close your account. Paypal service is the worst. I've had PayPal for years, but after this situation, I'm closing my PayPal and never using them again. My PayPal account was hacked and changed to a business account. While it was hacked, I haven’t used my PayPal since last year. Someone was putting money in my account and other people were taking money out.

Not reliable to workout disputes in your favor. PayPal took the easy way out and closed the case with the vendor’s favor without even calling them. I asked for the reason and they game me some lame excuse.

Delivery very late. Promise fast delivery, what they do not tell you most items are in China. Vendors do not respond to complaints. Also PP does not respond as well. PP has the worst service and thousands of complaints. You have to wonder, how does our govt allow PP to operate?

I made a single purchase from a company for a week's worth of dietary plans. It was not a trial and it was not something that would indicate follow up charges would occur. A week later, the company charged my Paypal account for a much larger amount. I disputed the charge with paypal who informed me that any business or company could charge my account once they were linked to my account. The veracity of the charge did not matter to paypal. They put no effort into ensuring the claims made by this company. They simply sent the company one email for the company to validate that I made a charge. The fact is that hundreds had also complained about the same fraudulent charges emanating from this company.

I have been scammed by PayPal and they were very nasty to me when I filed a complaint. 1 was a bad product, never worked but pp ruled against me. Now 3 items I never received even though they claim they were delivered. I was a client for over 25 yrs and am 81yrs old. CS screamed at me because I couldn't understand her.

Experienced vendor fraud. Paypal sided with the vendor despite evidence to the contrary. They stated that because vendor submitted tracking info, they were correct and the consumer was not to be believed.

Keep away!!!! If NO stars were an option I would have selected that! They sell your email info to 3rd party hackers who will tap into every account you keep on your phone and trick you into thinking they're "helping" with issues. DO NOT USE PayPal!!!!!

Noticed my Paypal was being used by someone other than me and when I tried to delete my account it took me in circles and there were no really helpful methods of fixing my issues. I would never refer PayPal to anyone.

The truth about PayPal. PayPal doesn't want you to know what I'm about to tell you I hope this reaches a lot of people and hopefully it will do some good. PayPal has been locking down people's accounts, freezing them and doing illegal suspensions, allowing a hold to be put on people's incomes with PayPal. Most of these people in fact rely on PayPal as a source of income and they are constantly accusing their customers of committing fraud, but I’m here to tell you the truth. PayPal is claiming that they have AI, which is Artificial Intelligence, that is running their computer system. They are blaming everything that has been occurring with people's lockout freezes and holds on their accounts on AI. But I'm here to tell you this is not true. What is really going on is PayPal and their employees are committing fraud and conspiracy to commit more fraud and then blaming it on their AI system so that people do not simply know the difference.

Very bad. As a freelancer, I am very disappointed with PayPal. My account was permanently banned unilaterally, and all the money I earned from Fiverr cannot be used. I filed an appeal, but it was rejected for unreasonable reasons.

Had a purchase which was not as described, PayPal did nothing to help. Closed my account immediately. Don't trust them! The company I was dealing with sent my item from California, but when I wanted to return items they wanted it sent to Vietnam. PayPal found in their favor.

Never using PayPal again because they're withholding money for $12 days for my mother and when I say it's for my sick mother I just get the same reply. I will be taking legal action if my mother passes away

PayPal is a joke. They forget my Gmail. I can't send any money because my personal information is wrong. They are idiots. Don't waste your time. This was bound to happen with everything being online. The workers on these sites are way too lazy to work out the bugs and glitches. Screw PayPal!

My pay in 4 wasnt fully refunded to me and when I tried to contact support, their AI bot kept running me in circles and then cut me off and said "bye for now"....are you joking? You are a banking app! If I have a concern I want to speak to someone or at least have the option to email somebody about my concern. I do not always have time to sit and wait on the phone while I am working. When I attempt to contact customer care, I do not want to speak to AI about you not refunding my money to me. This is the worst customer service experience I have ever had and if I could rate PayPal a 0 I would.

Every time I have to log in so difficult! New password. What’s your identification. Mother maiden name. Ss#. Too difficult just to access my account!!!!! Constantly changing username and password just to log in!

There was a lot of fraud on my account. I called to lock my account yet they continued to take my funds. I don't appreciate being lied to from the worse customer service I ever had to deal with.. If you have funds in PayPal I strongly suggest taking out your money and putting it elsewhere. They say contact the seller but no phone number, only emails that never got answered..

I am a business owner in Belgium. I am writing this to warn other EU consumers that PayPal's "Buyer Protection" is inconsistent and arguably violates EU consumer protection standards (Directive 2011/83/EU). The Situation: I paid a US vendor (Trademarkia) for services they never delivered. The vendor admitted in writing: "Applications unsigned and have since expired." I opened disputes for two separate transactions related to this same failed service.

I had to split the difference when writing this review. I would give zero stars for the outcome of a denied $45.95 dispute involving a company called MadMuscle, which uses what I consider to be a wildly deceptive billing process. A quick search will show that many customers have had the exact same experience. I’d give 5 stars to Dianna with PayPal credit/Synchrony Bank for submitting my dispute a 2nd time. Like others, I believed I was making a one-time purchase of a Tai Chi walking program for 3 months at $18.99 total. During checkout, the company attempts to upsell additional products, which is common—but unlike most companies, there is no clear “decline,” “review cart,” or “checkout” option, only a “continue” button.

I have been waiting 30 days for a refund from PayPal. The merchant has only responded once in the last 3 weeks and that was to provide a fake tracking number, which I responded immediately to PayPal that it was fake. Now 2 more weeks have gone by and I still haven't been issued a refund. Now they are telling me because the merchant never had an issue they are giving them another 7 days to provide an answer. But when I asked how long they have dealt with this merchant they couldn't tell me so for all I know this is the first time they have ever dealt with them. All I keep getting is a runaround. If it were the other way around they would have pulled the money out of my account within days.

I had someone pay me for a consultation under good services which PayPal interpreted as me shipping them a package? But it was an online consultation. The client took advantage of that saying they didn't receive a package even though they were in Oman and I am in the United States. I had proof of the conversation where it was clear. There was no package being shipped yet. They refunded him all of his money. Because apparently, resolutions are decided by non humans. No matter what proof you show, you cannot speak to a human. In order to clear up the actual facts. Paypal is good for honest people though. Just double check before rendering services.

I have said numerous times that an account was not mine and they keep saying it is and trying to make me pay the balance to get the records when it is not mine. Now I am having my lawyer subpoena the records because I will not be complicit with fraud. I also gave them my police report case number for the fraud and it was dismissed. I have texts from my ex saying the email used was his email but still doesn't matter.

My password was stolen and fraudulent charges were made. My bank refunded them and now PayPal says since I didn't open a dispute first with them I owe them this money because I didn't choose buyer protection on these charges I didn't make. There is no fraud protection, because my password was used they are saying I'm lying about not making these purchases.

It would be a 0 Star rating if it was available. I again had PayPal side with an Asian company that fraudulently increased my invoice after the transaction was completed by $12.41. On the PayPal Website they state that they protect against fraudulent activity. This is completely false. I will no longer use PayPal and recommend that others don't also.

I was a loyal customer of PayPal for many years and bought many items from eBay. Last week, someone in Coral Springs, FL. went on the PayPal site and got my credit card information, and charged a computer at Best Buy online. I'm located in Michigan and have never been to Florida. Best Buy and PayPal allowed this to happen, not knowing who picked up the computer with a copy of a picture ID. I've since removed all my credit information from PayPal and closed the account.

Worst payment system ever!! Nothing but problems ever since I attached my checking account to these crooks!! Stay away. Absolute nightmare!!!! 1st 3 transactions have been awful. Overcharged, unauthorized charges, and waiting 7 days for refunds that took them 7 seconds to extract from my checking account!!!

I used PayPal to send my fiancé money while she was in Australia. Everything was fine until they just decided to stop my transfers. No reasoning whatsoever why. I tried to talk to them and they were like a computer. Same answer every time. Never fixed the problem.

They will absolutely never decide to refund you if you’ve gotten scammed, are the victim of fraud, or do not receive merchandise you’ve ordered. I’ve opened numerous cases for these reasons and have been denied a refund on all counts. They do not have your back. So much so that I’ve decided to close my PayPal account, and be safer by using credit cards. Super disappointed, been a loyal customer for 10+ years. PayPal these days cannot be counted on.

Ordered a watch from China thinking PayPal had me covered. Watch never came. Told PayPal seller sent a fake tracking with 17 track. Watch was never delivered. Paypal never checked. Lost my case and $230. Called my creditcard and got my money back. Thanks for nothing paypal. Now I can't close my account with them because they say my case is still pending. Lol. Case is closed lost with paypal won with my credit card company. But pay pal is saying case is still pending after it's been closed for over a month. Don't use paypal if you don't want to be scammed. No help no refund and more problems trying to close my account with these. Scammers.

I have been a customer of PayPal for over 12 years. I used their 4 pmt plan to purchase a product form eBay that was never received. I got from the USPS a receipt of the Tracking # provided by eBay and it does not match the actual purchase. Weight and size are not considered "mail piece" that fits in a mailbox. I reached out to PayPal and they sided with the seller with the only explanation that the seller has provided a "tracking number" even thought the tracking number does not match the purchase. I have been unable to get them to refund me the money as they have sided with the seller. Their money back guarantee means nothing.

I've been using PayPal for well over 10 years without any issues, until last month. My credit card was exposed in AT&T breach so I needed to get new cards. No problem. I removed old card from PayPal and put in new card like I HAVE done before, checked to make sure all information updated and closed PayPal. What a surprise when my next charge is withdrawn from my checking and not charged to my credit card. Sent a chat to PP. They said it's because I need to follow some convoluted 10 steps to make sure my subscriptions are set to charge to CC, even though my CC is set as my preferred payment! Two days later PP did the same thing! Now I've removed my banking info! If I wanted to use a debit card I would use one, and not hassle with PP to have a direct withdrawal from my checking account! Especially how everything is set up correctly as proved by the fact it work for years and the email from PP said it was set up correctly as well!

I ordered over $900 from china, it came and some items were broken and not as described. I opened a claim, the seller AGREED to a refund if I ship the items back. I paid $75 to ship them back, once they cleared customs they sat at the port unclaimed by the seller and because of THAT my claim was denied. Ridiculous! I did my part! I appealed it 2x and was denied. Filed a letter of dispute to PayPal’s legal department and got ignored! Next I’m filing a small claims case. I deserve this refund.

I ordered a t-shirt and hat from a advertised American company, when items arrived 3 months later from China the hat was smashed and un wearable and the shirt I couldn't even fit on my body even though I had ordered my size! I won the dispute however it would have cost me the same to ship the items back to China as I would have gotten refunded... so looks like a have expensive shop rags I can use! PayPal used to fight for what is right... no so much anymore!

It's really obnoxious that I can't use my card while on vacation because a flawed security system that I've been told by representatives they can't do anything about. Highly recommend going to cash app or anywhere but PayPal.

Not only does PayPal seem to allow dishonest Sellers, but they make it next to impossible to recover your money. The customer service agents work out of call centers and have zero skills on how to be respectful or understanding. They read from a script and make threats that you are "being recorded" to ensure you don't elicit or express your upset. What a joke. If you want to get ripped off and have zero help, go ahead and make purchases using PayPal. They need to be thoroughly investigated.

We made a greenhouse purchase in March 2025 and by June 23 had received nothing. We contacted our credit card Capital one who immediately gave us a refund. PayPal sent one information that was false and refused to redact it. They said the purchase was under “friends and family“ and that eligible under consumer protection. Because of their error and their refusal to redact the message, we have not gotten a refund.

I bought a large tank for $1200 using PayPal credit. I never received my item and the place I bought it from went out of business, due to selling tanks and people not receiving them. PayPal still charged me for the tank saying there was nothing they could do. So it's my problem? I never got my product! PayPal is a giant company and have insurance for things like this. I am living paycheck to paycheck and struggling like everyone else right now. This is really ridiculous and unfair to me. I will NEVER use PayPal again.

They took the 6 months free interest, why customer enjoy using their service. NOT ANYMORE! They will lose consumers. I’m using it less and with low amounts to paid off quick. No one is paying 29% interest rate. Low rates 0 star for PayPal.

Purchased an item through PayPal. Was charged twice and received one order. Attempted to use the 30 day money back guarantee which I was told did not apply as a vendor had sent the item so too bad. Their vendor was an AI machine with a 4 response loop. PayPal forged documents after the fact to attempt to keep the funds from a second order no one can tell me what it was. No customer service and major stonewalling.

PayPal is on the side of scammers and do not protect their customers. I'm closing my account and I'm telling my friends about my experience. I bought an item and did not receive it, I proved with all the conversation I had with the seller that nothing was received, they closed the case without the possibility to appeal and did not refund my money, even though the seller said he did not ship my product because he used all the money and did not have money for shipping.

It was extremely difficult to close my Paypal account and Paypal Credit account even after I experienced fraud. Someone was charging the credit card connected to the Paypal account. Even though Paypal notified me of fraudulent activities, I got the run around when I requested to close both accounts. I still gave Paypal a high rating because I previous had no problems using the service. Users should be careful connecting their credit or debit card and Paypal should make it a simple process to close an account.

The one star is for ease of paying. I haven't experienced any issues with vendors when paying with PayPal until recently. After purchasing a product, I noticed there was an additional charge to my PayPal account that was not on my receipt. I disputed the extra charge with PayPal and supplied them with my receipt. A few days later, PayPal notified me that my claim was denied. They said they contacted the vendor and the vendor said the extra charge is legitimate.

Have been a customer for many years but just had my first dispute which the seller agreed not to contest. Paypal set a date of 30 days for resolution. But, I then learned I must also file a "claim" which adds 30 more days. Paypal customer support is 100% offshore and not close to being competent in English. It turns out, they don't have to comprehend English as they have a script they must follow. Even with documentation from the seller that they agree to a refund, the claim was denied. Then I had to file an appeal, also denied. The card issuer, Chase, approved and applied the refund on the spot. literally less than 2 minutes.

Had a terrible experience trying to close my PayPal account after receiving a scam email that appeared legitimate. PayPal gave me the runaround for weeks preventing me from closing my account. First they claimed to be investigating. Then they insisted I refund one cent to the scammer. Next they insisted they were refunding the one cent to me and I must put my bank information back in (after having removed it for my own safety). They only closed my account after I contacted the BBB. I took over a month to close my account and was extremely frustrating. I recommend removing your bank information before trying to close your account. Keeping yourself safe is the priority. And Reach out to BBB as soon as they give you trouble.

PayPal has changed over the years and will no longer protect consumers from fraud charges. Classmates.com fraudulently charged my PayPal account and PayPal ruled against me and allowed someone that’s been with them since 1999 to get ripped off by a scammer like Classmates. Classmates never replied to emails from me!

I ordered 2 NFL sets. I received fake product and not even the right teams. The shop offered me a refund of 25% of my purchase which I declined and Paypal said I needed to return them to the shop at my expense and blocked me from making from communicating with them anymore.

Been waiting at least 7 months for them to release 485.00. Been on the phone for hours at a time with no success. Even though they sent an email saying it could be released months ago they still won't release it. I wish I could give them 0 stars or less… Much less. Probably at least negative 5 stars.

PayPal has absolutely made my life miserable. My tablet was not charged one day and I used my husband's tablet to check my PayPal. Well, I screwed up and accidentally typed my password incorrectly by one letter and only one time and they locked my account from suspicious activity. Ok, no suspicious activity ever. I never overused my account or had money sent to it very often, but I did have a settlement I was getting ready to receive and I filed to have my settlement payments go to my PayPal because it was supposedly the easiest way to receive my payments.

Paypal is stealing from me and my customer. My customer sent a payment to me, which I refunded. So I never recieved the $. They held the $ over 30 days. They haven't refunded the $ back to the customers account plus now they're trying charge me for the $200. They can talk to my attorney.

PayPal should not be allowed to continue to operate. Complaints need to be made to the FTC, Attorney General, Consumer Affairs and BBB. Maybe with enough complaints this company can cease to do business. I received a call claiming they were a Chase Bank representative, but what they were asking me to do seemed suspicious. I called Chase directly and was informed that the call was a scam even though they called from a number that was from a branch in NYC. I then also noticed a fraudulent charge on my PayPal account. I immediately disputed the charge and informed PayPal that the charge was fraudulent and not to allow the transaction to go through. Without even contacting me PayPal decided the charge was legit and released my funds. PayPal needs to be investigated and should have much more protection for its customers not make it easy for scammer.

Trying to get Competent Help from PayPal customer service has become nearly impossible. The people they have employed are in the **, **, etc. I have encountered people WHO CAN'T EVEN SPELL Correctly in English, and cannot Speak fluent English either. They don't know how the PayPal system works either, I know more about the PayPal system than most of the people I have spoke with in the Help center. It's become an utter Joke...

Every time I make a purchase a single purchase, they will take out three or four amounts from my checking and hold them for excessively long time said in five days, but they did not come out like in 14 days. They have done this to me, but this is the fourth time I buy one item I get charged four times and they say I can’t do anything about it because they’re only pending, but they’re pending for two weeks and my taken out of my account. Try to go to customer service no, they don’t do anything.

PayPal customer service does not speak English in a way that is understandable. PayPal has an automated phone service that will tell you your debt and then if you can get a person on the line they will also tell you your debt. To get a letter stating your account is closed is impossible because the one they email is in an unreadable format. To try and do anything with PayPal besides paying you bill the customer service does not know how to handle anything other than payments. This is the worst place and one of the most expensive to get a loan.

I will never use them again. Customer service is horrible. I ordered an item through PayPal and the shipping address was an address I had 20 years ago. This address had been removed. They were no help. This is not the first time. I am done with PayPal.

I actually give them zero stars. Do not get their credit card or their PayPal Credit. I understand I have made mistakes and they had their reasons the first time but I paid my debts off and haven’t used it in months. I use my credit for a vacation rental. Haven't even made my first payment yet and they drop my credit limit making it where I’ve used a lot of my credit utilization and it dropped my credit score. So thank you PayPal. You should have dropped that credit limit after I paid everything off like you did with the credit card instead of after I used it. I will pay you off next month because that was my plain and I will be getting rid of my PayPal credit because now I have to build my credit back up to where it was in the mid mid to Low 700’s and now I’m in the Mid to Low 600’s. That’s how drastic the drop was. So again thank you again PayPal. Smh.

PayPal sent my payout to the wrong bank account even though I never verified that account. When I disputed they of course sided in their own favor. Their customer service awful. For your own sake never use PayPal.

⭐️ 1-Star Review for PayPal. I’m extremely disappointed with PayPal. They limited my account, yet they continue tracking every purchase, including transactions that aren’t even mine—like gifts or items other people bought. I tried calling customer service several times, but all they do is repeat the same scripted lines. They keep saying that “if someone uses PayPal, we just send you tracking information,” which makes absolutely no sense, because I keep receiving notifications about purchases I never made. What makes it worse is how they deny tracking anything while literally sending me tracking notifications. They can’t explain it, can’t fix it, and don’t seem to care. Honestly, this has been one of the most frustrating customer service experiences I’ve had. Avoid PayPal if you value privacy, clarity, or actual support.

As far as paying, and receiving funds – so far I’ve had a good experience with Paypal - over the past nearly 2 decades. However, one of their “features“ the “buyer protection“ for purchases made from fraudulent sellers seems to be lacking in authenticity. I made a purchase for $78.27 from a company posing as Overstock.com, however it was a fraudulent business out of Hong Kong. Needless to say, the item purchased was never sent – and obviously not received, so I opened a case with Paypal.

Not that it will do any good as I'm just echoing the frustration, irritation, and overall disgust felt by SOOOOOOOOOOOOOO many others and their experiences with "Customer Support" from PayPal. I wanted some help with refunds, specifically the time frame for processing and ultimately receiving. I spoke with 4 different reps on 2 separate calls and got 4 DIFFERENT EXPLANATIONS. NONE of them made sense and when pressed to show me how they applied in the real world they just tripped all over themselves. Unfortunately PayPal is more of a pain in the a** than they are a benefit.

Paypal has sent me well over a dozen useless, irrelevant, unsolicited emails in just the last 7 days! No matter how many times I tell them, they will not stop! I consider this to be harassment, do you? I made the mistake of asking a simple question a week ago which Paypal could answer. I solved the problem myself with zero assistance from Paypal, and now they will not stop pounding me with pointless emails.

I reached out to PayPal as my package wasn't delivered despite tracking saying it had been. I was told to contact the seller, who ignored me. Then I was told to contact the courier who ignored me. Then PayPal sent me a photo of my delivery claiming it had been left at my front door. The photo clearly showed it had been left out on the grass near the road 80 metres from my house. I never found the package. They refused to help further as this was considered to have been delivered.

PayPal and their sorry customer support service is terrible. Very disappointed and will not use them ever again. I've been waiting for my money that was refunded on 11/2 and it has now been almost 3 weeks and PayPal has not put back into my account and the customer support agents keep repeating their responses like I'm a ** person and when I correct them on their responses they didn't listen to what I was telling them and just repeated over and over and that just escalated the problem. And then they tell you lies saying they are going to help you but do the total opposite and leaves you hanging and not even call back to even check on the status of your call or problem you called about in the first place.. Their fees are stupid and if you people want to go through the frustrations and bullshit with this business then have fun being angry, frustrated and outrage in anger because of their service.

Greed! Manomano Paypal wants $6.00 + fee to donate to God's Love We Deliver. I was donating thru Paypal and they want to charge a fee. So much for Paypal's humanity. Paypal should be ashamed. Really $6 dollars to click a key. And donating at that. Come on Paypal. You suck. Horrible.

Awful....Paypal sent my cards late, and when they finally sent it someone took my card out of my mail box. I was at home.. so I decided to close my account because it may be compromised. It's been over 10 days and I still haven't been able to close my account.. My advice to anyone who wishes to use paypal... Run the other way and don't look back...

Reached out to Paypal about device not working within 30 days. Was told to reach out to seller first and that I had until 4/26 if I could not come to an agreement. Seller never responded to my emails, so I reached back to PayPal as directed. PayPal then stated it is more than 30 days and they can't help me. Talked to customer service who just said the same thing even though clearly stated to reach out to seller first and I had till 4/26 to get help from paypal.

I have been using PayPal for 20 plus years and am going to cancel my account. I recently purchased an item outside the US and when I received it the item was not what they advertised. So I seeked a refund but after many weeks I asked PayPal to get involved and they refused saying the purchase was greater then 30 days old. That was not true as it took almost 30days to get out of customs. Anyway the claim was denied because of that. The very reason they're in business is to protect the buyer and they completely failed. Do not trust this company!!!

In addition to very high fees and total morons in the help center, I reported a scam supplier using PayPal and they block MY account instead of their scammer supplier. PayPal allows scam suppliers to operate but block innocent consumer accounts. Check out Trustpilot. It's common PayPal practice to allow scammers to operate, but block people who report the thieves. They are more interested in the fees they earn

Warning! I have been a PayPal customer for 12+ years. It used to be a safe way to shop online with confidence, knowing that you could easily dispute a charge. THIS IS NO LONGER THE CASE. They make it very difficult to file a claim and force you to jump through hoops with documentation. The final straw for me is the fact that they converted my paypal credit account into a credit card (unauthorized). Started charging my subscriptions to the card, so they do not show up in my paypal balance. Then charged me 32 dollars late fee on a 29 dollar missed payment. I AM DONE! CANCELLING PAYPAL! BTW, 1 1/2 hours on customer service calls, hung up on twice.

Horrible service with PayPal. Received an item that was not as described and is unusable. Tried to work out with the Hong Kong Vendor, but did not work. Contacted PayPal, which provided an address for return at MY expense. I did so and provided tracking. They responded that it was invalid, but it was not! I eventually got the envelope back, only to find they had moved which was stamped on the envelope. I provided that info to PayPal, but they still refused to issue a refund. So I lost both the product cost and the shipping—shame on PayPal. A vendor and PayPal scammed me.

Totally agree with every negative review. I was being charged for a monthly "styling" service. Whatever! I disputed the charge with PayPal and the company, and got nothing but scripted answers, no real interaction. Frustrating! I get a refund for one of the charges, but not the other 4. Why? Again, the runaround. Ask for a supervisor, the supervisor just happens to be in a "meeting". I ask for a return phone call. That was 4 days ago! The bogus company charging me has THE WORST reviews as scammers. Copy and pasted the reviews in my dispute. Still nothing! Basically, PayPal does not support their customers and their "Buyer Protection" means nothing as evidenced by my disputes and the obvious siding with the scammers! I used PayPal for purchases because I thought I was protected. Very disappointed! Closing my account!

No delivery of an item but PayPal won’t back me as scammer site had “tracking” to show “delivery”. It’s all part of ** scam. Multiple emails back and forth with seller is a black hole of run around excuses. And PayPal is no help.

Looks like Paypal is completely siding with fraudulent Chinese scammers. What a complete disaster and sham they are now, pandering to China. They no longer say they are for "BUYER PROTECTION", literally just was told that by a high ranking non english speaking manager and told to get my funds through my credit card company. They are asking for paperwork they know I don't have. GET THE HELL AWAY FROM PAYPAL IMMEDIATELY.

I do not understand how this company stays in business. I used it about a month for a short period and got locked down because I changed bank accounts. 18 days later, no exaggeration, I got back on and did one transaction and nothing else. I was so upset at them I just stopped using it. Fast forward to yesterday, no activity for two weeks and I opened it to use it again and it was locked down again wanting ID verification, my driver's license photo, which I uploaded 3 weeks ago and because I got a new credit card, not associated with PayPal, just a standard card they blocked until I verify that card. No ** way. So I decided to just close it. Well you can’t close it if you have lock down issues. There is no way o will ever do business with them again and I suggest you don't either.

They just straight up stole my money and permabanned my account. It was the first transaction I had used Paypal for in years. I sold some tractor parts. They essentially told me to go f* myself, and I was never, ever getting my money or account back.

I have been using PayPal for more than 7 years now. My account email (**). I mainly use it to receive funds from a Chinese based Freelance Company that does payments bi-weekly. I have incidents where my PayPal account was limited as some of the transactions were flagged to be fraudulent. However after providing the evidence to these payments and the company's details my account was reinstated and PayPal executives apologized for the inconvenience. After some time, the same thing happened again and I contacted PayPal and they were able to reinstate my account again. Early this month, I received an email from PayPal stating that my account has been put on hold and that I needed to provide more details on some specific transactions. I went ahead and provided the details, my account statement, and National ID so that the hold could be lifted and my account be allowed to transact.

This company is being used by scammers, their security is shitty to say the least. Some one used my Paypal account and spent $244. I am pissed and that's is an understatement. How do you have such shitty security when you need our business. Then the hold time is ridiculous. They have no customer service whatsoever. You call and you're on the phone for over one hour. What frogging business is this. Close it.

Be extremely careful when using PayPal anymore. The way the company is run now is completely different than it was years ago. I recently had a dispute over these auto charges that PayPal allows. They decided with the company and against me. I tried to do an appeal and was blocked from the appeal that I'm allowed to do within 10 days of their decision. I've been a customer for 20 years. I've also been a business customer of PayPal. The company that they sided with has over 1700 reviews and 56% of them are all about this auto withdrawal that PayPal allows. It seems like in most of the reviews. PayPal has always sided against the PayPal account owner and sided with this business based in Lithuania. Be extremely cautious when using PayPal anymore.

Terrible payment provider and completely untrustworthy. I have been receiving payments for my business via Paypal for years. I've received thousands of dollars and many, many payments over the years. However, Paypal has begun withholding payment. According to them, it only happens when you don't have a long record of use. I do. They say you need to have had at least 10 transactions. I have. They say you need to have received at least $300. I've received thousands.

Twice in all my years of using PayPal I disputed charges because I never received the product. Each time I provided sufficient evidence with emails and screenshots of non delivered items. Both times PayPal took the side of the vendor with no real feedback. If you use PayPal and need to dispute a charge don’t bother. They have little concern about the customer and more concern about the vendor.

If I could leave a review that had negative Stars I would I have been at sea!! Calling and writing emails to PayPal about fraud on my card and every day there is anywhere between 7:00 to 15 charges for $0.20.79 and has ran up over $180 in charges and I have contacted PayPal for two weeks straight and nobody can respond nor can a human respond everything is done by AI. They have no problem taking your money but make absolutely no effort to help you when it comes to fraud. This is the worst customer service I have ever experienced in my entire life and I am 53 years old. I am so disappointed and this is the first time I have ever left a review. this is absolute BS!!!🤬🤬🤬🤬🤬🤬🤬🤬🤬

Holding money 21 days after delivery of item. I can understand 24 hours after purchase to protect the buyer. I had confirmation of delivery and messages from the buyer stating all was good and they say no were holding your money 21 days. Boycott PayPal. 0 stars.

I normally use Venmo. I have used PayPal when a recipient requested it. In my last send to a friend (a donation), I mistyped an email and sent the money. Several mistakes here: I tried using PayPal after not using for some time; I used the app on the phone (where everything is harder to see); I was sending to someone I had never sent money to before, and mistyped one letter in the email. However, I did immediately verify with the recipient, and so I discovered the error and canceled the transaction, all within 10 minutes. All fine with that. But another wrinkle: I had thought I needed to put the money into PayPal first; and so I waited the entire 6 days (5 business days plus a holiday!) to get it, and once I had the money in PayPal, I sent it. Or thought I did…