PayPal Reviews

I purchased a Tai Chi workout from a seller in the Internet. At first I received Tracking from Pampalona, Spain. After not receiving the book, the seller send me a tracking number that I received it. I went to the post office and they told me the tracking number was bogus. I informed the seller and the sent me a new tracking number. I went back to the post office and they gave me a paper that showed a shipment from Ohio to Illinois. I confronted the seller and they said the package was lost. I asked for a replacement and they sent a tracking number that was the same as the original. After giving up, I escalated the complaint to PayPal. Believe it or not, they decided for the seller. In spite of the seller admitting that I never received it. Have robots taken over the complaint departments for PayPal? Poor customer service or non existence.

I have never dealt with a company that made such a simple problem so unbelievably difficult to resolve. My nightmare started when I reported fraudulent charges on my account. What should have been a straightforward fraud investigation turned into over a month and a half of phone calls, chats, emails, and hours wasted trying to get PayPal to do the right thing. I was transferred between departments, given conflicting information by different representatives, forced to repeat my story over and over, and constantly told to wait while nothing actually happened.

I purchased 2 dolls that were advertised as being handmade dolls and I thought were made in the USA. When I received them, they were nothing as advertised and I wanted to return them. The packaging I received showed they were mailed from Texas. When I tried returning them, I was told they would need to be mailed to China. The cost to ship them to China would cost more than what I paid for them.

I have had PayPal for years. They sent me a letter saying I was approved for their cashback card, and it seemed like a good credit card. Within the first month, I was unfortunately scammed. I thought, no big deal, credit card companies deal with this all the time. I sent in the dispute and was denied. Appealed and was denied again. Their customer service and complaint team are BOTTOM TIER. I cancelled it immediately and will stick with Chase.

I used PayPal for 18 years and find that they have decayed considerable. They are a service in name only, and in today's world why do we need them? Amazon? eBay? Both have better fraud protection than PayPal AND have real people that answer the phone. PayPal has AI Bots full of preprogrammed conversation that is irrelevant if you have a real problem. My chose to dump them, it has become an IT company with no real service.-

I am having trouble believing PayPal is not a scam. They have the worst customer service. I have been trying to update my account with my current phone number. It will not let me. The IDIOTS in customer service say it is updated but when I try to update anything it wants to send a text to my old phone number. I HAVE BEEN TRYING TO GET THIS RESOLVED FOR 5 WEEKS. I can not get my money out and I believe that is how they like it. DO NOT USE PAYPAL UNLESS YOU ARE DESPERATE. THEY DO NOT CARE TO LISTEN!!!!!

PayPal is easy to use and comes in handy for the different app stores for the apps needed for your mobile phone. And for payments online. Yet, when you have a dispute, as in my case, you will never win. The software was delivered (Google Play). The problem is that the dispute option only gives you several possibilities. And for sure, the one you need is not among them. Thus, making it impossible to win the dispute (as they only check the main cause you reported. When that is not in line with what your dispute is about, you'll lose). Reapply impossible, as there are no new topics to choose from.

I have an extremely bad experience with PayPal. My account is restricted and funds are freezed for more than 2 weeks. My documents are verified and I have received a document verification email and that your account restrictions are removed. But I still can not do any transfer. At the same time, it's been extremely frustrating to reach out to their customer care, I have been trying to connect to a human agent and it took me one week. Now that I got a chance to chat to the human agent, he simply said, "We are reviewing your documents and will inform you," and directly closed the chat. Now I don't know what to do. This is extremely poor and pathetic.

I've been with PayPal ever since they tried to get my bank account, now for the last time they used my secondary payment credit card, why have a primary or preferred card if they're going to use whichever one they want. I went into my account and deleted all my credit cards except for my preferred card, let's see them use another means of payment now!!! I tried to close my account with Serious Radio but there was no option, so I closed my credit card number and got another card, and with strict instructions not to pay serious radio, but they got my new card number,,, and guess from who???

When you order something from a site and click on PayPal it sends you to PayPal to authorize the payment. You need to use your PayPal credentials. So someone buys something and they use my credentials without my permission, it begs the question. How diid they get them. Not from me. Has to be PayPal. And when I dispute a purchase the day of the purchase then they should man up and do something. They did nothing. Didn't stop the payment at my bank. They didn't do anything to help the customer which is me. Been using PayPal for over 10 years. First time a problem. They responded that the problem was solved but nothing was done to solve it. Basically said if the seller pays back the money they will forward it. Gee, I wonder if that will happen? I have a couple legit charges, and when they go though, I"m done with PayPal.

I used PayPal for years. It was secure and I didn't get ripped off. Until last week. I tried to contact customer service, but got their useless AI. I was unable to anyone to contact me about my issue, so after a few days, I read in other reviews how other customers were dealt with for a very similar situation. PayPal did not help at all. I no longer use PayPal. Their customer service is not good.

PayPal is unwilling to help me with a simple problem. They have not refused nor have they attempted to communicate with me about my account. Placed on hold. I just want an explanation.

I have been trying to get my money back for an UNAUTHORIZED TRANSACTION for almost 3 months now. Paypal likes to give my money away. April 7, I was charged $218.99 by an unknown company with a transaction description OTHERS. I've been talking with the customer supports and they are giving different information. The resolution center said it was RESOLVED IN MY FAVOR, so I am waiting for my REFUND. WHEN WILL I GET MY REFUND? PAYPAL WAKE UP, YOUR CUSTOMER SUPPORT NEEDS MORE TRAINING.

Paypal can longer be trusted with your financial transactions or information. Clear signs of fraud are ignored by Paypal and they support sellers who continue over and over again to defraud customers. I completed an order through Paypal and the seller added additional items and over a hundred dollars worth of unauthorized merchandise. What was supposed to be a $50 transaction ended up being $200. I complained to Paypal but since they said the purchase was made through a trusted device, they would not consider it unauthorized. I had to go through my bank to reverse the charges. Do not trust Paypal anymore. They are knowingly letting companies scam you. I bet they receive some financial compensation for the scams they knowing let happen as well.

I never approved PayPal. Paypal joined with Mississippi Linen Cotton which was fake and lie company created by ** to scam on people. I paid in credit card and the scam ** switched it into Paypal who protected scammers by said it was not from Paypal while scammers could not be reached. It was big factor that paypal added big fee on the charge too. Paypal was part of scammer and truly assisting or shielding ** scammers from my credit disputes.

I've been using PayPal for years successfully however I saw changes in 2025. First a lot of unauthorized charges and charges I tried to make wouldn't go through. Today all that came to a head. Once again I received an unauthorized charge which I immediately reported but I also requested my account closed. They refused. So now I need to contact the FTC about it and get it closed.

I've had PayPal for many many years. I've never had problems like I'm having right now because me not having a business sold an item to an actual company a one-time type of deal. They're now hijacking my funds and keeping me from getting access to it to pay my bills. You know they definitely didn't have any problem taking out their $22.43 fee for the transaction but yet I'm on stall now for day four waiting to get access to my account.

PayPal is a joke now and I hate it with a passion. Never had a issue with Paypal until now. Whole thing needs to be shut down asap!

After 10 years of being a customer I am appalled at the way PayPal handles their disputes. I have 3 charges on my account that I am 100 percent certain I did not make and told this to there yet they come back basically with, "Sorry, we find nothing was done wrong." I did not make these charges; that was the first thing they should have found wrong when I told them about the issue. They have extremely declined in their customer service standards. There are a lot of options out there of places one can use similar to PayPal. Be sure to do your homework and choose another company rather than PayPal.

Scam, favor vendors that intentionally know PayPal will side with them... Purchased using Amex, vendor never sent Purchased items. So, I reached out to vendor without success, then Amex. I was left with a 350$ bill and no products. Amex ruled in favor of vendor, who did not provide any service.

I have no idea what is going on with a PayPal these days! Ordered a nonworking product, shipped it back. But no support - as paypal said if the product is similar as described then they can refuse the case! Outrageous, unacceptable, basically they are supporting scammers now! - 280Euros, no product no money x3 returns!

Failed a payment I used to make and it used to work. Company says they cannot do anyhthing about it. Would not recommend to anybody

Buyer Protection?!? Ya right! I purchased a product from a scam company. It arrived on March 25. I did what PayPal stated which is to attempt to work it out with the seller first. I sent an email and received a response asking me to send pictures of what I received. I did. No further response from the seller. On April 24 (the 30th day), I opened a claim with PayPal. They stated that because it was "beyond 30 days since delivery" (which it was not), they would side with the seller.

Have used PayPal cards online three times. Have always received very sub standard merchandise, or never received it. PayPal response is if it looks similar your received it. Like saying if I ordered a blimp, and received a blow up balloon. PayPal is ok with that! Done with PayPal! Hat is s least three sizes too large, ordered a George strait straw hat. It was crushed, and shoved in an envelope. Said hongpin on hat band. Had nothing to do with George strait. Last year ordered life size yard ornaments of flying birds. Received six inch tall toys. That didn’t even look real. PayPal doesn’t support their customers!

PayPal is working with scammers and that will lets the scammers to take money out of your account.

I have used PayPal for several years and have had no reason to doubt their reliability . . . until now. Since it is primarily controlled by Ebay, I have always used my PayPal acct. to pay vendors on Ebay. However, I just had an experience that brought the word "extortion" to my mind. I ordered a box of finish nails that cost a little over $7, but the shipping on that little box was $40. PayPal pops up with an offer to reduce the cost by $40 if I will apply for their credit card. I needed the nails that I couldn't find anywhere else so I applied and was approved almost instantly (not a surprise). Now, though, I'm suspicious of a company I have always trusted. My son reminded me of a 1930's movie we saw involving a gangster who "sold" protection to shop owners to protect them from him. Sounds similar . . . to this thinly-veiled scheme . . . by my trusted PayPal.

Total scam artist! They steal your money from your bank accounts causing multiple overdraft fees on top of the original theft of your money. Overseas scammers and you don't have any recourse!

I bought through a website where PayPal was an option. After not receiving any response from the vendor and the fact that the vendor had charged my CC I reached out to PayPal to seek help. After about a month they did refund my money. I didn’t ask who had to cough up ie whether it was the vendor or PayPal but then the slobs closed my future access. Why they retaliated against me I haven’t a clue. I was the one who would’ve been potentially harmed AND the only reason I thought it might be worth purchasing through them. Honestly my CC provider likely is a much more reliable source of protection from fraudulent vendors than PayPal I have no idea why anyone uses them. I gave them one star but honestly they don’t deserve even one.

A few years back I dealt with a French motorbike company located in Normandy and we exchanged funds for goods and services a few times. Lately I contacted the (as I know now) former owner, asked him to purchase bike parts from a third party for 300 euros. Not knowing that he had sold his business, I sent the funds to the old email address. The shop (Attack Moto in France) since then had folded and the new owner has no access to his PayPal account. This was an honest mistake, I've been arguing with them for over a month now and they refuse to tell me where the funds are.

I have been trying to get my money back for an unfamiliar charge for almost 2 months. Paypal likes to give my money away. April 7, I was charged 11.95 by a company called NaturesBalance. I don't know who they are, don't care. So, I got my money back. On April 10th, once again, the same stinkin' company charged my account $76.33. I called over and over again. Where is my refund? Today I discovered they closed the case in favor of NatureBalance. I am seething. Now, what the hell am I gonna do? I WANT MY MONEY BACK. I am 70 yrs old and l live on a limited income. And these inbred cockroaches have ruined my life. I told them to block these thieves so they cannot access my account. Yeah, sure, no problem, done. LIARS, THIEVES.