PayPal Reviews

I purchase item on ebay. Seller sold me not working item. On Paypal refuse refund to my favor. I'm spending over 20k a year thru Paypal and did not receive a simple fraud protection. That's shame. In the future I'll will use Paypal as less as possible.

I authorized Paypal to make a payment for an eBay purchase. I specifically selected the payment source to be my Master Card. Instead they took funds directly from my bank account. This has resulted my checking account balance being very low which may result in NSF for other payments. They will not correct the mistake and say the only thing I can do is contact the seller and ask for a refund. I was on the phone almost 2 hours trying to get this resolved. I asked them to simply return the money to my checking and charge my credit card... no help at all, they say they can't do it... Beware!! They are supposed to protect you, but who will protect you from them!!

I spent 4 days scanning personal information to prove my identity for the 3rd time. To get finally approved for the PayPal MasterCard to then be told my account has been limited. I charge a bit over $20,000 in sales. In a few days it seem I threw up a flag for PayPal. Now I notice on why it was limited. I acted fast based on the online horror stories, refunded my clients and used Google Wallet & Stripe to finalize the payments again. Now the account has been limited for 180, hold on, NO MONEY lol PayPal tried to screw me but I did my homework and bailed on them before the freeze was placed. Lesson for all new business owners NEVER USE PAYPAL.

The information online does not match the printed statement they sent. There is supposedly an outstanding balance on my account from last month, but the statement from the previous month shows no such information. In fact, there is no summary, just a list of charges and no record of the payment I made. After waiting for some 20 minutes to speak to a representative who was practically reading from a script and was minimally helpful, she told me I could not see previous statements online because I had requested paper statements.

I sold a couple of games on my eBay account. The two buyers asked me to email them the product key which I did. Then they went to their bank and cried fraud and PayPal deducted the money out of my account. Where is my seller protection? I trusted PayPal to fix this issue and they did absolutely NOTHING to fix it, and then told me that I had to go and contact the customer to try and settle with them. COMPLETELY DISGUSTED. WILL BE CLOSING MY PAYPAL AND NEVER DO BUSINESS WITH THEM AGAIN!!!

Paypal does not stand behind transactions and is party to a con. I ordered 4 garments from Fashionmia, which turned out to be a scheme to rip off consumers. After many weeks, 2 of the 4 arrived but were not really clothing. The other 2 of the 4 never arrived because I cancelled my remaining order when I saw how bad they were. The Chinese company says they can't refund me for the clothes they aren't sending because they are waiting for the return of the previous clothes. The cost of returning the previous clothes to China is more than they cost. PayPal hasn't helped at all.

Some guy hacked my PayPal account and used it to steal money from another account and then withdrew it to the bank. I got the notifications and I acted fast enough to reverse the money. When I called PayPal I spend such a long time with a stupid robot. Finally after 20 minutes the idiot Wilder said that there was nothing to do but try to get me arrested. When talking to him all he was worried about was his name I was pronouncing wrong - Wilder. "El el" he says. Stupid PayPal sucks!!! And Skrill are thieves. They stole 200 usd from me and closed the account. Be careful.

An email was sent to seller confirming PayPal accepting payment of $355.00 but when seller called PayPal for confirmation PayPal confirmed fraudulent.

I have been waiting for almost 20 minutes to speak with a representative about a problem in a payment I made for a purchase. What a mistreatment to the customer, who has always used PayPal. I feel very disappointed and do not recommend anyone to call PayPal. No matter how many million dollars they pay for a commercial in Super Bowl break, the company still sucks.

I have Paypal account for more than 3 years. Used to buy some stuff from Ebay or to pay for online services (Software etc..), but suddenly last 2 weeks they limit my account for no reason and as per their mail, my account may be in violation of United States regulations administered by the Department of the Treasury's Office of Foreign Assets Control (OFAC).

I transferred funds from my PayPal account on Jan. 6th to my bank account and no trace. I have called PayPal over 50 times with no response and just be careful out there using PayPal. Customer support will never call you back.

Forgot I even had an account until a customer paid a $555.12 bill through PayPal. Transaction cost me almost $17.00 in PayPal fees. Can only transfer $500/month to my bank account unless I provide SSAN or let them link to my debit card. Already gave them links to my bank account and logged in through PayPal web page where the disclaimer says: "Don't worry, we don't save the login information". No way I'm giving them more information.

I was sent a bill from a tour company and I went to pay it on PayPal. I have a bank account listed and a credit card. Prior to this transaction, I was given a choice of a credit card or my checking account. This time I wasn't given an option and it was charged to my checking account. I have a credit card that does not charge transaction fees so that is what I wanted to use. I called as soon as I paid and ask that they stop the payment, they refused saying the transaction went through. I called within one minute got an inept person who continued to read from a script. I called back and it took me 10 minutes to get someone on the phone due to their prompts not understanding. They refused to stop payment!

Do not call PayPal over the weekend as in order to save employee costs. They refer the calls to the Philippines where you will be speaking and repeating for hours on end and get nowhere. Oh and if you call the Philippines they want you to remember every phone number associated with your name for the last 30 yrs. Oh and if you call the Philippines they want you to remember every phone number associated with your name for the last 30 yrs.

Paypal locked my account... and wants to hold my funds for 180 days. It may be related to the fact that I reported a PayPal phishing site (which I considered to be the right thing to do) to PayPal. Immediately after, Pp sent me a nice email on 29 Jan. Letting me know that "We recently noticed a pattern of activity in your account that is maybe high risk." My account got limited and I was asked to re-upload my documents to prove my identity as well as answer a few questions about my received funds (all of them were 1-2$ so I assumed they are donations from the sites I manage, obtained through PayPal's donation buttons). I did everything they asked me to. After this my account not only that it didn't get unlocked, but I also received an email telling me that "After reviewing your account, we have decided to close it because of security issues." and that "Money in your PayPal account will be held for 180 days."

I purchased 2 items via PayPal 12 days ago. Emailed the seller a week ago asking for the estimated delivery date and still no response. I called PayPal customer service today for them to check into the delivery status of my purchases. I have now been sitting on the phone for 31 minutes so far on hold. Pretty sure they need to hire more customer service staff.

I purchased items online and tried to apply them to my PayPal credit account, they would take the money directly from my checking account (even though there was enough credit). I returned two merchant items a week apart. One item was credit directly back to my checking account. The second credit is being held in an account. I requested the funds and they refuse to release them. However, they did not originally possess the funds. Therefore, they do not have a right to hold or release my personal funds. I called several times to remedy the matter, however, they arbitrarily change the length of time they will "release" the funds. I received an e-mail from PayPal stating the date the funds will be "returned." They did not honor the date they set forth.

The negligence of PayPal to rectify a simple billing mistake (on their part) resulted in $108.00 of late fee charges to me by my bank. The situation is as follows: I changed my "primary bank" with PayPal to SESLOC credit union, because I had relocated to another state and I'm no longer actively using my previous bank account with New York Commercial Bank (NYCB). After changing my account settings to ensure that my primary bank would be charged, I made a small purchase of $30.65. PayPal put this charge through to my previous bank, NYCB, which did not have sufficient funds. When I discovered this, I contacted PayPal and asked why they had not charged my new primary bank account. I received only an automated reply.

PayPal (who is no longer affiliated with eBay) has a "Pay After Delivery" option which, at first, allowed you to pay 14 days after your order for a variety of online ordering, but now only works on eBay. A few months ago, I ordered an item that was broken and PayPal, per their Pay After Delivery (PAD) options, simply never withdrew the money, they just canceled the order. When another broken item arrived last week, I again got an email from them stating "The payment of $32.90 USD that was scheduled for Feb 2, 2016 for your purchase from [redacted company] has been canceled. No money will be withdrawn from your [bank] account."

I ordered from Fashion Mia, a PayPal supported business, the items arrived 1 month late and all VERY small. After fighting with Fashion Mia for a refund for close to a month I contacted PayPal for help to get my refund. NO HELP FROM PAYPAL AT ALL. There is no support for the consumer with PayPal that I can see. I WILL NOT SHOP ANY BUSINESS'S PAYPAL SUPPORTS in the future. I am very aggravated and disappointed.

I made $500 donation to a not for profit cultural organization (I regularly make this payment every month with PayPal service) and got Receipt Number: ** via email. But PayPal did not released it to the Organization and kept it "ON HOLD". I called and they said they wanted to make sure I am the owner of debit card that the payment has been made by. They asked me to send a photo ID and a bank statement with my name and address to this email address: Ica-na@paypal.com, which I did. But they kept the money still "ON HOLD"!

I tried to get help with a transaction that was a promotion thru eBay. eBay transferred me to PayPal who said they would transfer me to a supervisor and they did not respond. I am on hold while I write this review. Call time is at 45 minutes and no resolution at all. They obviously do not care about the customer, hence the negative review.

I have been a seller buyer on eBay as long as there has been a eBay. The greed and deception is so bad now with these companies it is dangerous to be involved. PayPal is not a bank or FDIC or insured. It is owned by eBay. The fact PayPal requires your bank account numbers and you are required to sign over to PayPal full control should be a red flag in any book. The holding of funds and tell the sellers to ship as PayPal holds your money for 3 weeks or longer is off the charts wrong. They use your money for short term investments.

Hello, I was transferring money from my main PayPal account I use in Germany to my US account and wanted to send 900 dollars as a non-purchase related transaction with a lower fee. But now PayPal uses 2 version of their site. The classic the new site. On the new site is very simple to send to family or friends or self in my case for a very low fee the. But this time, it gave me only the classic option and no versions other than send money. I selected in the small description area no shipping info needed assuming this meant a non-purchase transaction. Well, I sent it and it charged me almost 40 dollars to send. So I immediately canceled it and started the refunding process back from my US account to my German account. I used a payment method that instantly connected to my bank and made the transfer.

1.23.16 I attempted to make a payment to a family member thinking it will be easy. It was NOT. They first received 10x transactions on their end of the same transaction. That made me very weary. I only made ONE. They assured to me when I tried to rectify this payment, that this is going to be fixed as we speak. The customer service person is trained to always apologize. That is just a cloaking of bad customer service ("Customer is Always Right" lip service model) and their operation. She then assured to me that this will happen without a hitch and the transaction is posted on her back end only once. I followed up the next day. They have no such record of this at all. Even though on my end I was under impression it went through and I had their assurances. I then attempted to make a subsequent payment. I made a payment to a friend/family yet it came out as an e-check as opposed to a simple transfer.

I bought through Paypal, the company I bought from is a pack of scammers, Rose Wholesale. They sent everything bad quality, wrong sizes, and some things didn't come and all this took three months. Paypal decided that I was to return the merchandise and pay for shipping. This company is based in China, you find out, after the things come, so returning the merchandise will cost more than the product. PayPal should be conscious of what kind of business they are dealing with. I bought with confidence on Paypal. Will never again use Paypal to buy.

This company is useless. I have money in my PayPal account and I can't never make a payment. It doesn't matter how much it is $1 and it gives me a error. I have to call them and spend 1 hour with on the phone so they can do the payment... Do yourself a favor and use this PayPal - it's like going to hell!

PayPal screws over sellers every single chance they get. They will always side with a buyer to save your own asses from a chargeback from the buyer. PayPal does not look over a seller's documentation to ensure any dispute from a buyer is winnable. We had lost every single case filed by a buyer with PayPal. PayPal will screw over sellers every single chance they get. When you go complain to PayPal about it, they give you the runaround canned message. When you demand PayPal to turn over the evidence that lead to the conclusion, you get the same ** canned response from their representatives. PayPal DOES NOT decided equally in a dispute. They always side with the buyer because the buyer has the power to call their credit card company and file a chargeback against Paypal. Since the funds going to the seller come directly from PayPal, they think they can do whatever they want to screw over the seller.

Don't expect PayPal to protect your purchases, at least not without a HUGE FIGHT. Bought a "New 85w Apple power supply" on 1-25-15. On 1-12-16 it died. I tried to contact seller, but he did not reply. I filed a dispute w/ PayPal. Paypal replied I should contact seller directly. Duh! I called PayPal. Their response was, "Well you had the item almost 6 months. PayPal's written policy states you are covered for 6 months." I asked to speak with supervisor. Timothy supervisor states "We do not cover something that breaks if it initially worked." BUYER BEWARE!

I paid for an item that was unacceptable, and had the vendor issue a credit. Initially the vendor (GoDaddy.com) had an expired credit card on record that was to be used for auto-payment. I did update my auto-payment card because I did not want the GoDaddy service anymore. GoDaddy took it upon themselves to somehow have PayPal issue the payment from my bank account, well in advance of the due date for renewing the service. Anyhow, I got Godaddy to issue a refund, which was approved via PayPal.

I received an email notice that my PayPal Gold Membership was set for auto renewal. It appears that the entity about to receive the money was a private individual. To my knowledge, I never used the service and have no idea why I would need it. Appeared suspicious. I contacted PayPal dispute resolution immediately and files a case against the transaction number. PayPal immediately sent an email in reply stating the charge amount was placed on hold. The transaction went through and I was charged for the renewal. Still, don't know what a Gold Membership is.

This company is a scam, the account shows nothing was due. Then they sent an email saying that I needed to make a payment. When I went online to make a payment there was late fees. So I paid half of it and the next week to pay the other half. When I went into the account they had more late fees. This company is one big scam and I refuse to pay them another dollar!

Hey all, came across this article on the Business Consumer Alliance website and it looks like any of us who have basically been victimized by PayPal may be able to recoup some of the money lost. I know I had my account put on hold for a while and no one could really give me a good reason why. The class action lawsuit went in favor of the consumers and we may be able to claim some of the $4 million dollars they are forced to now pay.

On 12/15/15 I used PayPal to order Turbo Your PC and upon installing it on my Apple Mac with the latest operating system found Turbo Your PC not to work and canceled my order. Confirmed cancelation on my PayPal account, it was dated 12/15/15. On my credit card account I was charged for Turbo Your PC. Contacted PayPal and told to file a dispute and it would take 30 days to review. Told them of account activity stating sale was canceled. Notified my credit card company and sent them PayPal account activity, was immediately credited. To say I am frustrated with PayPal is an understatement.

I just wanted to purchase an event off of Eventbrite but it continuously denied me. I knew my card worked, I even called my bank but they continued to allow me to make my purchase and wouldn't let me ask why. It's so weird because I've purchased events off of it before but it just makes me so mad it doesn't even explain why it's not allowing me to purchase from it and I really wanted to go to this event! They suck and can't explain or even give me a reason! ** PAYPAL!

PayPal stole 25k from my PayPal account saying it was supposedly linked to another account that PayPal had on record which it certainly was not. We advised them that this other account was not ours and they refused to do anything about it and said they would not return the stolen funds to us. We contacted a attorney which said that we will certainly win but it will cost us a lot more to sue them as they will keep us in court and in the end owe us a lot more than they took from us as we would not be awards attorney fees in the end. Be warned that PayPal is a total rip off and bunch of thiefs and for those that don't know PayPal is also eBay.

Buyer open dispute, seller pays the taxes - PayPal is dumb. A guy send me some money by mistake, then he opened a dispute and PP gave his money back. Guess what, I had to pay the initial transaction fees. So if you want to remove some money from someone's account, just send him money, open a claim and he'll be charged for taxes. And PayPal is ok with it because the taxes go to them obviously. LOL I'm done.

Sold an item on eBay to a buyer. The buyer purchased the item via PayPal. After a few days I noticed the funding was reversed for the item. The buyer had started a "not as described" dispute. After contacting the buyer he stated the item was received damaged due to post office mishandling. I had specifically purchased USPS additional insurance to cover any damage as the item was a framed 11x17 print. I overly packaged the item and shipped it in a rigid container specifically to avoid damage. The buyer did not follow the USPS rules for processing a damaged shipment claim as he did not allow the post office to inspect the item or the packaging.

One of our clients wanted to pay using AMEX, but to my foolish request, we asked for PayPal. The fees were higher, 2.9% which is ridiculous, but I had used PayPal for smaller transactions and it was ok on my personal level buying things on eBay. Well BIG surprise, PayPal took my corporate transaction, and then put my money on hold. So they have my money, no disputes, and just holding on to it. They have said 21 days to release it- but let's see if there are other games they play to keep my money. Last time we will do a transaction with PayPal, and even now, when we buy things, we do not fall into the PayPal trap and make sure other means are used. We contractually stated that we no longer accept PayPal from any of our customers.

I have an outstanding balance with PayPal which I have tried to pay BUT since November they have tried to debit my account so many times I now have over $1,600 in NFS charges ($34.00 every time they do this and they will not STOP). They keep doing it and I have sent several emails requesting they stop. SO this is definitely hurting me both financially and also it is putting me in a position that I can't even start to pay them back. I need them to please stop and I will repay the debt!

I was scammed out of £110, I thought I was covered by PayPal so I got in touch. They told me basically there's nothing they could do other than send the seller nice emails and hope they refund me. Really PayPal? Is this how you treat your customers? You're dealing with a scammer on your service and you don't care? I use PayPal a lot and certainly won't be anymore.

I see here I am not the first person with this problem. It goes like this: You are on a site that uses PayPal checkout. (In this case ShopGoodwill.com.) You have two options: Pay without a PayPal account or log in to your PayPal account to SELECT A FUNDING OPTION. And that's where the problem happens. This happened to me twice recently. On a PayPal checkout page you enter your PayPal username and password, hit the submit button and...you immediately get a THANK YOU FOR YOUR PAYMENT page. The payment has been taken out of your checking account. The PayPal page to select your funding option of choice, confirm/change a shipping address, add a note for the seller, etc. never appears. What galls me is PayPal insisting this problem when it occurs is anyone's fault except PayPal. Apparently they are perfect in every way and have a website that never creates errors.

The problem I had was Paypal taking direct debit out of my bank and leaving me penniless, taking £50 (£5, £5, £20, £30) and leaving me with £1.49. After trying multiple emails, phone calls and tweets directed at them, Paypal finally responded to me 3 days after I'd already gone to the bank and got my money back. At this point the bank (Lloyds) have told me it was possibly a hack and Paypal have just asked for my email to get into contact with me (awaiting response). EDIT: 2 days later they responded with a message that essentially told me to go through their website, as if I wouldn't have tried that already. When I rang them up, I followed the automated response system until it put me on hold for over half an hour whilst an actual human was supposed to be answering. When I finally got through, the call spontaneously ended.

Several companies accept Paypal but only if you are set up with auto renewal which requires a credit or debit card. I make money online and that money drops into my Paypal account which I use for internet purchases. It is not right that I cannot make a purchase for my item which in this case is a subscription for 1 year with jibjab.com without linking my debit card to pay for next years subscription so because I did not link my card I am unable to purchase at all. This is not right. Same thing going on with eBay. So I cannot sell on eBay anymore. Auto renewal or auto billing/payment should be a choice not a requirement. A requirement to allow a company to access you money when you do not want to is not right. It is like refusing to do business with a cash customer. Totally not right.

PayPal has recently changed their buyer protection policy, which may work in the favor of the buyer but hurts the seller tremendously. They have created a platform that allows mischievous buyers to get over and ruin your seller reputation. I recently sold a product like other sellers, customer received product, claimed it was not as described, PayPal permanently suspended my account and froze my funds for 180 days and the customer kept my items. Bad thing - item was as described. Think PayPal is a rip-off and should be dealt with.

I tried to contact their customer service because I could not see that a payment had been added to my account. I also used to receive an email stating that a payment had been made, but that no longer is the how they operate. The nasty woman on the phone found it necessary to tell me that even though they are affiliated (PayPal and Bill Me Later) the payments are only made to Bill Me Later and that PayPal would not show the credit. HUH? If you are working with your credit card, regardless of where the payment came from, you should be able to see it without opening 2 different statements. Honestly, I'm not sure how she keeps her job as a customer service rep when all she wanted to do was argue and blame PayPal (she was with Bill Me Later).

I purchased a prepaid visa card and send the money to myself. I was not aware this was against PayPal's policy. I was promptly accused of "money laundering", that's right, the lady on the phone accused me of actual money laundering. I did not understand how that is money laundering, and because I did not understand, she permanently banned my account. She even said that because I didn't understand, that poses a risk, so she has to apparently ban my account. I rang back and was greeted with a more friendly staff member who turned very rude after reading the case report. He said he will lift the ban and send me a warning letter.

STAY AWAY FROM PAYPAL!!! They find a way to transfer your Paypal charge cleverly to "Paypal Credit" even if you don't ever use it. I never had even heard of Paypal Credit, and it is deceptively similar to just Paypal, isn't it? Then the interest starts adding up and, for some reason, they can't find you for a looooong time. By then, the price tag is big and they cannot/will not provide documentation that you even ordered anything by that payment method. And, they can't prove that they ever sent any notifications to you of the situation. They sent (and obviously received back) any correspondence they claim to have sent by USPS. Gee, wouldn't you do something if things kept being returned to your company??? I spent more than 2 hours trying to straighten the situation out, only to have a further screw-up on their part. Best advice: AVOID PAYPAL or you might end up dealing with PAYPAL CREDIT, a very tiring and expensive rip-off.

PayPal has created a big mess for me to deal with on 2 occasions by not using the correct bank account. I was charged $140 in NSF fees because they continued to use an old bank account that was NOT primary on my PayPal account. They continued to assure me that this would not happen and they would reverse the charges before a NSF was charged by my bank. Not true! The charges still went through. PayPal did however refund my account later, but then took the same charges out a second time! Racking up another $70! I called PayPal again! They said they couldn't reverse the charges and I decided to completely close my PayPal account. The days I have spent trying to get it all straighten out is not worth using them.

I started using PayPal to receive payments from clients and to order from the company. Right before Christmas they took money from my bank for a payment. Problem is they took it out not once but twice and then put a hold on my money before refunding it which caused overdraft fees from checks that already been written. Their response was to write a letter to my bank stating that I had made the mistake and was asking to have the fees waived. Then someone sent a payment and they put a 21-day hold on that money. So it's Christmas time and they are holding on to almost $400.00 of MY MONEY! They are very unconcerned about their customers and as soon as money gets credited to my bank account I will be closing out this account and have started using Google Wallet. If there was a 0-rating it would still be too good for this company.

PayPal is completely unnecessary in terms of being the middleman. Just use your credit card, at least if something happens you know your bank (being subject to certain laws and regulations) will most likely fix the situation for you. PayPal exists simply to make money off of you. From what I've read and from what I've experienced, they have absolutely MINIMAL concern for their customers and the concern that they do show you is fake, riddled with wrong solutions. My issue was as goes: I bought something off of PayPal and had already had a long history of issues with their service with this transaction, however I could not close my account until I had a $0 balance. I had just received a refund of $5.50 CAN and my balance was currently at that $5.50 CAN. So, any logical person would simply take that money and put it into their bank account, then I could close my account as I would then be left with the necessary $0 balance.

Though I had a bad experience with PayPal I can understand what happened. Basically, I had made a new account with PayPal and had a large amount of money transferred to me from out of the country. This freaked PayPal out as they automatically think that somebody is doing something funny. So I can understand why they held the money. When I contacted them they were very professional and did all they could do. I just think that their policy of 21 days is a bit ridiculous. I really needed that money and it really put me into some problems but water under the bridge now. I would recommend PayPal but, just remember if you are going to make a large transaction then you probably should notify them first.

I keep getting harassing emails from PayPal about my late wife. She foolishly opened an account many years ago. There are no charges due. I offered to send a death certificate, but they demand a list of items I cannot supply, and are personal; beyond their needs. No one else has demanded such an interrogation. Her death has shattered me, yet these insist on continuing this harassment and terrorism. I am at my wit's end. This is ghoulish. The love of my life is gone, yet these people continue their harassment. You can only begin to imagine the pain this causes.

PayPal says you can dispute product problem issues up to 6 months. Try to do so! Their form won't actually let you fill in the dispute form. It is a joke. Spent over 2 hours on hold trying to talk with someone. Finally I sent an email to them, but got the standard "nothing we can do" email. Absolutely brutal company, service, experience.

I purchased some leads from a company that I had never dealt with before but they were taking PayPal as payment so I thought I would be covered if the product was bad. What a joke that was. I first went to the company and requested my money back because my clients refused to pay me. They said it was not complaint, it was false information, and they could be sued if they called these numbers because they were not opt in data. They said they do not refund money. I then filed a dispute with PayPal at approximately 9 pm in the evening. The next morning I received an email stating that my claim had been denied. After careful review they determined that I got what was described by seller. Absolutely not true. I tried to send proof but they stated once they make a decision it is final and cannot be appealed. Unbelievable.

PayPal reversed my donation payment to a Canadian registered charity because I indicated in the description that the donation is directed towards the Syrian refugee fund. After various attempts to understand why the transaction was reversed, I learned that their reviewer believe that this transaction is not in compliance with OFAC. Which I believe is inaccurate and is politically charged.

I am trying to ask the government to regulate PayPal. They swear that they are not a bank, but, they hold your money like they are a bank, or like they are the government instead.

I have been using Paypal since 2000, I have never been late on a payment and have up until now felt good about the services and convenience that they have offered me. Because I use Paypal a lot, both for my business for accepting payments and I use it for my own transactions and purchases. This past month I checked my Paypal balance to ensure I had received the payment from a buyer. My account was low so I tried to ADD some funds to my account to ensure that I had money for shipping fees, etc. I was told, in a nutshell that I have to "verify" who I am. Remember, I am trying to ADD funds, not TAKE funds. ADD funds.

I have ordered some goods to Mirraw online company which based in India few months ago. The value for goods was 108. When I placed order I have got acknowledgement paid via PayPal. Then I have received goods within 3 weeks. However I have received the same goods few weeks later with same value of money charged via PayPal without my knowledge. I never placed order again and I never received receipts for this. When I emailed to Paypal then they said that receipt would have been sent. I replied and said that I never received.

I purchased a product, and PayPal's site said funds would be withdrawn from my checking account. After the transaction, I noticed my AMEX account was hit. The CSR was so sweet, but she couldn't do anything. The mgr was an idiot and tried to give me some ** and bull story about everything done for my safety. Pfft! I told them to remove my card, and they started asking for address where I lived ten yrs plus ago. I have slept since then and don't know. There was some pending payment, and boy said that was why I couldn't retrieve my card. I laughed and told him I'd contact AMEX to kill the card, so they can hold onto it. I'm removing my bank and finding an alternative to PayPal. The greedy **!

I purchased a $55 item through a seller via PayPal. The seller ended up not having any stock and immediately refunded the money. PayPal now will hold the funds for more than 8 calendar or six full business days before releasing. I find that utterly obnoxious that they are taking advantage of us by holding our money and earning on the float or whatever other means exist. I contacted them through their customer service email with no real explanation as to why the excessive hold time exists. Why is that they are not held to the same scrutiny of any other commercial bank? I refuse to use their service any longer without a doubt. I rarely buy utilizing PayPal just for this reason. Trust reputable sellers who offer major credit card and debit card services.

Twice I bought from a company in China and twice I got ripped off. My fault for not learning the 1st time around. However, I do expect my credit card or PayPal to protect me from dishonest firms. The first time was through Amex and PayPal and nothing happened. 2nd time was through Discover card and they immediately returned my money! The whole time the seller, Honghaosheng from Alibaba, just ignored my request to return the item and obviously ignored PayPal also, probably because they know PayPal has done and will do nothing.

I closed my account after months of confusion with their services. It is easier to open a small online checking account for transactions rather than use PayPal as a "middle man" for online purchases. In my opinion, PayPal is unnecessary. Consumers are far better off going the route of a dedicated checking account for online transactions.

I was informed that Paypal put a limited restriction on my account. I contacted them and they said they have limited information and that they would look into it. 10 minutes on hold, was told that it was a compliance issue and that a case would be opened and someone would call me. They blocked my account completely and would not allow me to any of my funds. My Paypal is connected through my eBay store in which I sell many items a day. I was unable to re-list items, list any new items, or accept any payments. I waited 2 hours--no callback. I contacted them again. No help. Said was due to "risky business" without explaining to me what that meant. Said no appeal and that they will close my account. I am furious and have $1800 in there and they won't release for 180 days. I have vendors to pay and have to open up a new merchant account.

I ordered custom painted Converse. I spoke with the seller explaining I wanted low top Converse and I wanted them to look just like the picture (a white Converse painted) he provided on his website. He agreed and went so far as to have me email him back with the order # to make sure he used low top Converse. When I received the shoes they were on high top Converse and they were a dark blue, almost black, Converse. Also the paint he used doesn't look like the right paint. The paint used on Converse bleeds into the fabric so it stays. This paint doesn't seem to soak into the fabric. I feel scammed! I contacted the seller immediately. His response of why the shoes looked different was, he changed the look a couple of months ago and just never changed it on his website. He never offered an excuse as to why they were on high-tops and not low tops.

I sold a gift card and the following morning I emailed the codes to the purchaser. PayPal then informs me it was an unauthorized transaction. I talk to a PayPal security person that day (Stephanie) and she tells me that I need to mail the card in order to qualify for seller's protection. I do the same day. PayPal turns around and closes the case and refunds the money. I call and talk to another security PayPal rep who tells me Stephanie said I would be protected on future transactions. I told him how would he know that as he wasn't on the call. He didn't answer. I told him that is bs as now PayPal took my money and the gift card is zero. PAYPAL DOES NOT STAND BEHIND THEIR SELLER'S PROTECTION AND THEY LIE. THEY SHOULD BE REGULATED JUST LIKE A BANK. What BS as I pay the price because someone else got breached.

Paypal, for reasons I understand, have a policy of withholding a seller's payments for 21 days, to ensure the buyer gets the goods, is happy, etc. It's been about 3 months since they started withholding my payments, and now they're withholding withdrawals too. So it's taking 42 days to get hold of my money. They are holding approx £1600 of my money, whilst my bank is overdrawn by a similar amount. Why???

On 9th November 2015 a sum of £200 was deposited into my PayPal account. This was the damages security owed to me by my holiday cottage owner. PayPal would not allow me to take out my money. When I contacted them via an automated answering service I was told that it is usual practice to hold my money for at least 21 days. On the 30th of November I managed to transfer out my money into my daughter's bank account (PayPal would not allow me to transfer into my own bank account!!?). My daughter then transferred the money back to me. On the 2nd of December 2015 PayPal withdrew 200 from my bank account. No notice or reason was given. Fortunately, I had funds in my account to cover the amount. Does anyone out there know how I can retrieve my money which I consider to be illegally held by PayPal? Your constructive comments and help will be much appreciated. Thanks.

I called PayPal about a charge that was not authorized. The human who helped me said they would put the money back into my account by the end of the week. Instead, I received a letter saying that my claim had been denied. When I tried to call PayPal the wait time was over 45 minutes. I would never have signed up with PayPal knowing what I have to go through to get to them.

I had a charge for some extensions - 109.00 dollars. I didn't order them. I didn't receive them. I contacted the company who did nothing, so I filed a dispute with Paypal. They found In the company's favour, so I have no extensions and 109.00 dollars less. I will never use Paypal again, It will be credit card all the way, and If I come across something that can only be paid with Paypal, It will be "oh well" a customer lost.

I used Paypal years ago and closed my account when they took $10 from me for no reason. I decided to try them again and as soon as I was overseas, I was unable to use Paypal for transactions, which is completely ridiculous for something like Paypal; the only verification method offered was my home number which obviously doesn't work overseas. Attempting to add my local number (why even have the option) just resulted in a "not recognized".

So, how ethical is it to close someone's account and to hold on to their funds for 180 days? Not ethical at all, but common PayPal practice. Now why is that? Because mostly the company making hard core dollars on millions of dollars they are illegally holding on to, is getting away with murder. Account holders feel helpless and don't know where to go to get satisfaction when they are being scammed out of their money. Especially now, that new accounts are signing away their rights to sue PayPal.

Do not let PayPal process your credit card charges!!! You have no protection against chargebacks from sales taken thru their virtual terminals. I have lost $2400.00 in a matter of weeks with no support from PayPal. They told me that they are a third party and they can't help me. WARNING!!! DO NOT USE PAYPAL FOR CREDIT CARD CHARGES.

I had ordered some bags from a company in Florence and as such the cost was in euro. I have a card with international currency on it so I put it through my PayPal account on this card. In doing this PayPal then transferred the amount back in to Aus dollars and then back over to euro so instead of paying the 170 in euro I was charged a more expensive price as they do not tell you this will happen. When I spoke to them about this I was told that as the order was done in Australia this will automatically happen and there was nothing they could do about it. This is not very helpful on their part as it did not tell me anywhere that this would happen and when I approved the amount it was only for the 170 euro.

I am lured to join one Arab Fashion event costing more than 15000usd. The event promises a lot of thing. From celebrities, diamond auctioning, art auctioning, showroom where we can display art piece. And when we were there they don't have showroom, no celebrities, no guests too! Basically it's like a 5000usd event! I don't receive photos, video, choreographer, tailor, helper during the event as promised. Those diamonds during the event that makes the Arab Fashion the biggest NGO in the world is also a lie, there is no diamond.

Hopefully this will reach people before it is too late and before EBAY AND PAYPAL scam many out of MILLIONS of dollars. Something is amiss and one thing is for sure Paypal / EBAY staff don't have a clue. Nor do they care about your problem I can assure you this. They can't even give you a straight answer or know how to.

I had two PayPal refunds about a week apart. The first was for a rocking chair that had missing parts. The second was for a Duvet pictured as a Comforter. The rocking chair was PayPal transaction ID ** for $193.49. The notice that this refund was transferred to my bank was sent 11/13/15. The Duvet, transaction ID ** for $27.99. This notice was sent 11/18/15. The smaller amount $27.99 was deposited in my account after 2 days. A week later I am still waiting for the $193.49. It appears as though PayPal refund speed is dependent upon the amount involved. The bigger the refund the longer the wait. I believe that PayPal is floating (kiting) $Millions in refunds and using them in interest bearing loans. This is the reason for the delay in refunds.

I have a PayPal account that I have been using for over 7 months to purchase and sell items. A few days ago I attempted to send money for a service I owe that has to be paid through paypal, but I couldn't perform the action because paypal put a hold on my account. I call customer service and the dude is blatantly rude from the start of the conversation. He said that I had a previous account that had a dispute on it which was resolved. I asked him why this should affect my current account because the proof of the items I sold are on ebay and paypal, via feedback, tracking and shipping labels purchased. Long story short after I provided clear proof from the buyers they said they could not do anything and that for 180 days over 1k dollars would be held! I asked them to release the money and that I would immediately close my account and they still would not release the money.

Please be careful when PayPal if you have a business that makes good money! They will rob you and hold your funds! I have over ten grand in my personal and business money tied up in red tape in several accounts because PayPal will not release my funds they say for six months! This will ruin my biz and I am filing legal action if I can.

I have been using PayPal for almost ten years. Recently, there have been some small charges on my account that were not mine. I called, and they corrected them, and told me that they were 'store' charges overseas. These were tucked between my charges here in El Paso. Well, the charges began to show up again, for larger amounts. I called PayPal and they argued with me before reversing the charges, and placing the monies back into my PayPal account. Then, two things happened.

PayPal advertises "Send money in a few clicks" which is false advertising. I can't send money with a few clicks. I need to click hundreds of times and spend hours on the phone. Trying to send money with PayPal has become impossible due to PayPal's automated anti-fraud services. I've spent HOURS on the phone with their customer service people trying to unlock my account, change phone numbers due to SMS messages not coming through. I'm a normal human being trying to send money with my own credit card and I simply can't, always getting system errors and customer service just gives me the run around. Granted the anti-fraud system works, a little too well that it actually blocks the real person.

I had attempted to purchase an item on Craigslist. The "seller" requested that a deposit be sent using MyCard MasterCard. They had done it before using this then send them a copy of the numbers. I had never used the PayPal cards before and didn't know how it worked. It was a scam. I called PayPal immediately to file the dispute and did what they told me.

I had not used my paypal account for more than 2 years. I was booking a resort vacation and the merchant only accepted paypal. I updated my card info on my paypal account but didn't realize that I made a typo error on my postal code. It wasn't giving me an error message so I kept submitting. Then my card got locked out. The screen was asking to try another card. I saw an option to add my bank account and so I did. Once I've added the bank account successfully, then it says to wait 3-5 for the money to go into my paypal account! Really? They say that after I had provided my bank account information.

Money received by Paypal. continually recorded as 'pending'! Then guaranteed to pay up in 3 days. Then by 2200 hrs. next day. Finally the money credited after 6 days. Can this be legal? Is interest being received on these monies?

Paypal is an absolute waste of time & forget about considering it as an alternate way of paying. And as for the Paypal cash card...wow. If you enjoy constant problems at the checkout, well this is your cup tea... I will never ever use them again.

I did provide objective evidence to PayPal that I didn't receive a regularly bought item. This was confirmed by a scan taken at customs before the parcel was delivered. PayPal was not interested in details, closed the complaint, did not answer to submitted evidence. Contact to PayPal complaint department after closing the case unilaterally by PayPal was impossible. So never trust the safety of transactions promised by PayPal.

Identification - Tell me something. Why the ** hell do I need a ** UTILITY BILL and a ** picture of my social security card and a photo ID for PAYPAL? My actual bank isn't even this ** needy.

If there was an option for a negative star or zero stars, I think that would be more appropriate. Not only did we have to pay PayPal FEES but somehow your transactions are not protected. We had all the proof that one would need for a dispute, including photos the person posted online that they received them. The product was also delivered to a UPS store and signed and tracked. PAYPAL will not give you your money. Please read these reviews and do not use this way of payments, it's just setting you up to basically be robbed.

I was attempting to buy something through eBay and pay with my PayPal account. When I finished paying for the item, I received an email from PayPal with the debt information for my purchase. However, eBay sends me a note saying they didn't receive any payment and told me to complaint with PayPal and request the refund. What I tried to do in less than five minutes afterwards the information was received from eBay. When I connected to my PayPal account, I was capable to see the debt, but there is no way of cancelling the transaction. I send couples of emails to PayPal and received no response.

PayPal now allows people to purchase as guests. This means that a stolen credit card can be used to purchase items with no information and because PayPal is a third party, banks will not cover the losses. An account was opened from INDIA using a TEXAS debit card to purchase over a thousand dollars worth of items. PayPal allowed the purchases. No questions asked.

PayPal has placed a $1500 hold on my funds for 21 days! I did until today carry at least a $7000 balance. When I call all I get is runaround! There is no reason for this with that much in their account. Customer service people are stupid and rude as can be. All they say is something looked suspicious! But yet won’t tell me why! I am assuming after looking at their stock dropping that they are using my money. I hope they go out of business real soon! It’s no wonder their stock drops when you treat a long term customer with 100% eBay feedback like this! They are crooks and I urge you all to quit using PayPal. Show this company who made them and who can break them! And if eBay continues to let them do this I urge you all to use different internet sources and magazines to sell your stuff!

This is the worst service ever! If you need to do international business, by all means, use TRANSFERWISE. Paypal locks up your account, after they verify everything, for no reason. They are clearly a victim of their own success.

I had my friend to loan me some cash and she transferred the cash to me via email. I then had to open this account just to receive the money but no way to get the cash except to transfer to my bank. So, I set my bank account to receive the money and did the transfer. After, mind me, after, I did the transfer I get a notice that the transfer would take 3-4 days yet the transfer date was 7 days away. What a rip-off! Never do these cons again!

I received the incorrect product. PayPal protects the seller not the purchaser. Buyers beware you are better off using you credit card!!!

I feel when someone pays for an item on eBay and they paid for me to ship the item I should be able to use the money they paid to ship their item. Holding their money only delays it because I did not have the extra money to pay to ship it. This leads to a negative feedback for me. I have to email the customers and ask them to be patient and not leave me a negative. If they want to hold the money then they should not hold the SHIPPING amount especially when I am using online shipping to pay for it, PayPal can see I used the money to ship the package. I feel they hold the money to make interest on everyone's money that is pending. Even when the customer receives their package the money sometimes is still pending. It's ridiculous. They say it is to protect the buyer. WHAT ABOUT THE SELLER? PayPal it’s my money not yours.

I made a purchase on eBay and paid using my bank account and I wait a few days then today I got 3 emails saying that my bank couldn't be charged when I had the sufficient funds and now instead my Paypal account has been charged and has a negative balance... I will not pay a single cent for this BS. PayPal has screwed me over in the past and I'm done putting up with this. I'm done tolerating it. I'd rather have my account closed and never use it again. Waste of time, and trying to screw me over on money, not on my watch. That's just pure BS and I'm done with this terrible service and highly recommend that others do not use it as well, they will try to scam you.

So, in the last week I have been on the phone back and forth between eBay and PayPal repeatedly. They both like to play the blame game, both do not own up for their mistakes and both do not understand customer service. Especially PayPal, where representatives lie to you to get you off the phone. That's right, I was lied to by 3 different reps about my payment options and told my bank would not be billed, yet I was billed two more times through my bank, and when I had my case escalated to a specialist she told me that PayPal employees are allowed to charge bank accounts, overdraw them, lie about it, and PayPal will never pay a dime for it.

My husband has been a user of Paypal for about 10 years. Recently he sold some codes on eBay for a Xbox I believe. I'm not sure but I know they were codes. He received positive feedback as he always does. All of the sudden a week later all of his funds were on hold. It turns out the person who bought the code was supposed fraud. This then happened 2 more times and they froze all my husband's money. Now the person bought these codes, used them and then claimed fraud. This is not my husband's fault at all yet Paypal took all of his money and also charged him $20 per case that was opened for the fraud. When is this ever ok when the person selling something has no control over the person buying it using a fraudulent credit card!

My Paypal business account has always been in good standing and never had any violations of Paypal's Acceptable Use Policy or fraudulent activity. In just 2015 alone over $1,000,000 has passed through the account related almost exclusively to my eBay seller activity. It took me years to build my business to this level and to have it all taken away from me overnight for what appears to be an error is absolutely terrible and completely unfair.

Be extra careful when doing business with these people if you are a seller. My business was NOT protected after a buyer used an unauthorized credit card totaling close to $2000. So now, the thief has my merchandise & $1800 back on credit card. Did I mention my company is out of $1800 AND PayPal is now trying to take an additional $1800 for their loss. Surely my company is not the first to have this happen. We will be looking into filing lawsuit real soon.

Purchased a Dell top of the line UP2715K monitor from eBay, the ad stated as "new in box." After hooking up and using the monitor two thin vertical lines appeared on the LCD. I contacted the seller who did not respond for 10 days, then he tells me to contact Dell. When I finally contacted Dell they had me run self-diagnostics and determined that the LCD panel was faulty. Next, I went back to the seller who was extremely slow in responding to me again and then said that I passed his return period. I called eBay and they pulled the same telling me I was beyond 30 days. Next I contacted Dell support to get warranty on the monitor but I was unable to register the monitor in my name because it turned out to be already registered.

I have dealt with this EBAY and PayPal for 10 years and they are constantly limiting every PayPal account that they suggest I open for no excuses necessary. I ask for funds and they say it will be available after 180 days. CRAZY!!!

I ordered three awards dinner tickets through PayPal for $180.00 for a buffet dinner held at the Camelback Resort for the Poconos Film Festival. I informed the film festival representative, Bernie at the door we were not going to be able to stay for the awards dinner. Bernie informed us we could get our refund from PayPal. Now we are getting the run around from The Poconos Film Festival that we can't prove we didn't attend when we have witnesses to prove we were not at the dinner. Bernie has not returned any of my calls after four attempts. The management is calling me and screaming unprofessionally informing me I paid for a seat of which I did not sit in and I was not going to get a refund!

The image says it all. Over 35 minutes on hold to never speak to anyone in the department is inconvenient. Still no resolution.

I will never use PayPal again! After my account got hacked for hundreds of pounds, my bank issued a charge back to retrieve the money and PayPal also refunded me. I called my bank and asked them to return the original chargeback to PayPal which they told me they had done. One week later, I am receiving daily calls and emails demanding the money back (despite the fact I have told them my bank has refunded the money and it takes 7 days). The staff were rude and shouted down the phone accusing me of trying to profit from my account being hacked!!! One call in particular reduced me to tears in pure frustration. A further week goes by and the calls and emails continue. I asked the staff to stop calling me as there was nothing I could do but wait but they continued.

Recently, I was wrongly charged for a $2,500.00 purchase I did not make. After receiving a confirmation email from the seller, I emailed him and explained I did not buy this item and he very nicely cancelled the order. Unfortunately, I discovered the hard way, PayPal's computer system does not recognize same day transactions, and will only acknowledge cancellations of orders after receipt of funds, which takes 3-5 working days. Finally, when PayPal acknowledges receipt of funds, they will recognize the cancellation. However, you still will not have access to your money, because then you must send a request in writing authorizing PayPal to transfer your money to your bank account, which also takes 3-5 working days. Finally, after at least 10 days you'll have access to your money which I didn't spend in the first place. It's just another way for PayPal to control your money! Due to this I will not recommend PayPal to anyone.

I had ordered recently from a Canadian seller on E-bay, a juicer and used Paypal as often have. I kept checking my account to see if my payment went through. According to my bank records, it passed but Paypal's tortoise slow, outdated service sends me an e-mail telling me my non payment and bank activity was numerous. This will affect my future transactions. WHAT!? They have the absolute worst and slowest service for transfer of funds for a company that should be on top. This was it for me, I'm done with Slowpal. From now on I order from Amazon.ca. I can use my visa debit and never have any headaches or slow money transfer transactions. God, they really PISSED ME OFF!!! What ** service. My transaction will take 6-8 business days. Disgustingly slow...We're in the 21st century, update already!

The short of it: 3-5 business days to transfer funds from PayPal account is lengthy compared to alternatives. The long of it: Any transferring of funds between my main account and any savings accounts takes until the next business day. On the 27th of November I requested that funds from my PayPal account be transferred to my main account (debit account). It's mid-afternoon on the 29th. The payment I was doing had to be in debt, because the establishment only accepted American Express credit (but any debit), and was very surprised when I did not have enough funds. As soon as possible I check my main account to see no deposit, however, when I go to PayPal I see they did take the funds from the PayPal account.... on the 27th. So I don't have access to those funds, and haven't for almost three days.

Friends, don't ever do PayPal because PayPal is scammer. When you will add your money to the PayPal, they will block your account from doing transaction, even they will not allow you to close your account. PayPal is a legal company but doing illegal works and doing scam...

Paid for a very expensive training with a Visa Card. Training was cancelled and they issued PayPal refund. Not sure why the refunds were via PayPal, but I had a PayPal account and so requested the refund. PayPal then informs me it will keep my $700+ for 21 days. I click button to "expedite" and that is a FAIL, as a week had already passed and the "expedited" version was 14 days, which it didn't tell you before jumping through hoops to expedite.

Because this was my first time receiving payment through PayPal, I had to wait 21 days for funds to be released. Then, I had to wait another two days for my bank account to be linked. Now, I have to wait another 3-5 days before the money will be in my account. Will I ever get my money?! Either way, I will NEVER use PayPal again.

I wish I had never established a PayPal account. When I try to change information on my account it will not let me. When I try to send PayPal an email to complain, (send it to an email address they provide) I get a message saying "Sorry. There was a problem. Try again later." I get that message EVERY time I try to email them. In other words I cannot get a message to them. When I tried to remove my checking account from my PayPal account it gave me a message "Sorry, we cannot remove it now. There is a transaction pending." I am deaf and cannot use a voice phone to call PayPal. The only option I have left is to shut my PayPal account all together.

I got a refund from a nice honest seller on ebay. Ebay sent an email showing the refund and when I log into paypal it showed as pending. That was 21 days ago. My refund is still pending. I called paypal and they claim the refund was not done. I told them I was looking right at it on their Web site. They claim I'm not. I emailed them the screen shot. Now the wait begins. It's not a lot of money but that is not the point.

Failed to Honor Buyer Protection. I buy some live saltwater fish which arrived sick with parasites from Foxy Saltwater Fish, Florida Keys. I emailed the seller to no success and posted on his Facebook to call me. He failed to honor his guarantee and I then contacted PayPal to open an complain and then upped it to a dispute. PayPal denied my claim, saying that they had arrived. I informed them that my complain was concerning damaged goods. After going back and forth with them, to include filing 2 appeals, they said they wouldn't cover it with no other than to say they gave it careful consideration. I have used them for years and have never filed an claim or dispute. Sad to say, no more of my money.

I have worked with a buyer for several times on fiverr.com, a freelancing website. After a few services I delivered he said we should work through PayPal because they have lower fees. I agreed and started communicating via Skype. The first order through PayPal was of 270 USD. After the order was completed, the buyer paid and after a few days he wanted another service. We agreed on 50 USD and after the completion of the service he paid me again. After a week he contacted me again and we agreed on a new order of 270 USD. Service was done, I received the payment. After a few weeks, the buyer opened a dispute for the first order of 270 USD saying I do not reply anymore. I wrote PayPal an email and waited for a few days. Nothing happened and they concluded the buyer was right so they refunded him.

I have been with E-Bay and PayPal since the beginning of these companies. Other than a couple screwups on their part over the years, it has worked very well for my business. I mostly purchase electronic test equipment and sometimes reaches about $30K per year. I recently purchased a 3-D printer from a seller. I paid for it via PayPal as I normally do. The seller cancelled the sale when my payment showed up on his account with a 21-day delay before he receives the money. The money was immediately taken from my bank account and transferred to PayPal. This means that PayPal will enjoy 21 days of 'float' of my money without making any interest payment to me. What a racket! Can you imagine the millions of $$$ they have in float?

PayPal has been nothing but a headache for me. When I didn't want anything to do with them and wanted to cancel my account, they ended up charging my bank. Due to the difficulties of their process of direction of what to do, now there is $50 just not accounted for and a overdraft fee in my bank. I'm so disappointed with this company. You would think it was a easy considering they advertise everywhere. Thanks PayPal (not).

When purchasing online I had no idea that I was dealing with a company from CHINA. I received the dresses having labels only in Chinese script. You would not know how to wash, even if you were going to keep the items. And the Chinese SIZING is drastically smaller than U.S. sizing. PayPal would not support my getting my money back even after I paid $26 return Postage to the address they had to give me. (Package had no packing slip) China street address alone made up 3 lines, then 2 other lines. Post Office manager stated that, if I sent Tracking mailing it would cost $50 and they were NOT able to track it China or be responsible, it would only be more of a waste of money, and that would be UNREASONABLE.

I sold on eBay and money went to PayPal account. I used the phone app to transfer some of the funds to my checking account but instead PayPal took it as I was adding funds to my from my checking account to my PayPal account. It caused me to be overdrawn in my checking account. After going rounds with customer service I was told they could not reverse the transaction. I was to call the bank again. I called the bank who made a report but said to call PayPal back again. I did so again they were no help. I would never refer anyone to PayPal.

This week I discovered that PayPal had been taking money out of my savings account. My savings account is not connected to PayPal. No one from PayPal had told me that PayPal was doing this. I ended up being overdraft, not once, but TWICE now. The second time happened a few minutes ago. I'm so fed up with them. PayPal is ** stupid! If I could sue them, I would!

Paypal scam companies. We lost £800 plus £70. They charge back even though we could prove that we had treatment was provided by our staff. After 3 hrs. conversation they said it's not them who do charge back it's the credit card company. But we don't have any right appeal despite this. They charged us £70.00 for the fees so we the seller have lost but the customer scammer and Paypal cheats have gained. Please do not do business with Paypal. They are fraud and work with organised criminals.

I'm a TOP eBay seller with a GOLDEN RIBBON. I have a great return policy. I have NO negative feedbacks! No issues whatsoever. One particular sale, PAYPAL DECIDED to make those funds pending. There is no reason whatsoever. I can't understand why. I am that seller every buyer wishes to deal with. What the ** is going on PayPal?

I have had a horrible experience with Paypal Customer Service. I am on my 6th call with them and the issue remains unresolved. They are just not able to fix the issue of integrating my eBay account with the PayPal account. Every time you call, you have to keep repeating the same info again and again. I just don't understand. Do they not keep a ticketing system? Can't they see that this customer has called repeatedly with the same issue for multiple times in the same day?

Okay I started up a PayPal account to make it easier for my customers to pay or just another payment option. They hold the money way past clearing date. One of my customers sent me a screenshot of his bank account showing that they took the money out on 10-16 and its 10-21 and I still do not have the money in my account. So I get a hold of them and they say why your customer push ship product. They will not take the option of where I'm never going to have a ship product. This is a in-town service company.

On 5/14/15 I transferred money via PayPal from my savings account which the paypal account information confirms. That account was used but Alison the supervisor in the resolutions department was rude, and snotty to me and said I do have a balance and owe which I show a Zero balance and I do not owe. I want the collections agency ERC to accept the proof I have from Paypal screen and close this collections issue and I want this all fixed on my credit report ASAP.

I have used PayPal 4 times. The only 4 times I have used internet shopping probably!! Had an issue the second time and PayPal jumped on it and fixed the problem. Just ordered through the internet again and it seems there may be an issue - PayPal is on it and I trust them 100%. I will NEVER order direct through an internet company again - PayPal is the only way to feel secure.

We have a luxury shoe store on eBay. We do not allow returns (which is stated in each listing) so that we won't receive fake items that have been switched. Buyer bought a pair of Gucci mens size 12. We shipped the exact item ordered. Perfect item. Buyer filed a claim in eBay stating shoes did not fit. (my friend wears the same size, they fit him perfectly!) We denied claim and eBay accepted that. Case close, we thought. Buyer opened a claim in PayPal for item not as described. PayPal let the buyer return the shoes. We get a notice asking if we received the shoes. Well, we had no other option but to click yes. Then instantly the $499 payment was reversed, leaving us negative! Still waiting on our appeal. In the meantime, we filed a BBB complaint; per PayPal, buyers can return only if "grossly not as described". We're just looking for the seller protection that's supposed to be offered.

I recently signed up with PayPal to take credit card payments from clients. These payments are taken from plumbers and they do not like using fragile (small button) devices. We take the imprint and have clients sign old school style. I put in payment to try out a week ago and the money - fees was released 24 hours - YAY. I put in a payment the next day for $1800.00 and found out after PayPal will not release my money for 30 days. PayPal congrats - you got me. Shame on me for not listening to the bad reviews all over for PayPal. I look forward to getting my money so I can cancel my account!

I had my basket of payments to make but my card kept getting rejected. I called PayPal. Said it was my bank. Called bank, said it was PayPal. Called PayPal 6 times today to get a different reason from each person, security problem, my card needed to be verified, my bank, IP address. I mean literally every reason but the real one and each time they said it would be fine now. It's not fine and I have several items in my basket. I'm contacting other party and explaining I'll be putting the money on another card and try that tomorrow. I have one card I use for everything. I hate having another card out there.

BE AWARE.... BE AWARE WITH PAYPAL. I sold about $900.00 Herbalife supplements value using my distributorship online site. After 3 months I received an email from PayPal saying that this customer filed a charge back for that value. PayPal took all my funds and made negative my balance and they reversed on the buyer's favor. PayPal asked to sent all the proofs that I have so they can dispute with the credit car issuer of the buyer. Of course I have all of that. I sent it to them. After 5 days I receive another email from PayPal saying that the case was reverse on buyer's favor because the financial institution took the decision and PayPal can do nothing. I was really frustrated. I was wondering even I have all the proofs from the buyer I lost the transaction.

I have been a member of eBay since 2007 and like the vast majority have predominately used PayPal for my transactions. That was until about 2 weeks ago when I pressed the button to pay only to be told by PayPal that my bank card was no longer accepted? How come, I thought; I checked the card's expiry date, and that still had a good 6 months left on it and I checked my account status on-line which confirmed I also had ample funds. So why was PayPal asking me to input details from another bank card? I e-mailed PayPal and received an automated response saying my complaint will be dealt with within a time frame of 4 to 8 weeks! How long? Meanwhile, I am unable to shop at eBay. I feel totally let down by PayPal and hope that this rant goes some way of making more people aware of how they operate and just how lousy their customer service is.

Do not sign up with Paypal to do business and take transactions! They are scammers - they will hold your money and limit your account 100% guaranteed. Worst customer service ever.

PayPal USED to be good. It's now a shady, and dishonest company. Now they're holding my payments (from sales on eBay), for 21 days. And in the disclaimer it states they can hold if you're a new eBay seller or have bad reviews. I'm NOT a new eBay seller, and I've NEVER had a bad review. And even when I WAS a new seller, they never once held my money for 21 days.

I attempted to use PayPal as a form of payment at Dollar General. I used it a total of three times. Every time the transaction was denied (I had plenty of funds in the account for the transaction) and I had to call the customer service number. The account I use is in my husband's name so the representative I spoke to treated me like I was a criminal and talked down to me. Then I was told by a claimed supervisor that I could complete the transaction. I attempted again and once again it was denied. I rarely get groceries at Dollar General but it was convenient for me to run in and pick up a few things required for dinner. Needless to say, I was extremely embarrassed and I went home and went to bed. No dinner.

Paypal added an unknown checking account to my Paypal account w/o me verifying it! And now my funds were transferred to this unknown account and they act like they do not care! I am new to Paypal, but as soon as this gets resolved I am CLOSING my account!

I paid for a condo rental in San Francisco. I kept in contact and even had an email the day before we went. When we arrived in San Francisco we found there was no condo. I paid through PayPal and followed every single bit of advice. I had references, talked to them, etc. etc. PayPal says they do not cover this. EXCUSE ME. I paid him through PayPal. So apparently PayPal is now working with the crooks and does absolutely NOTHING about getting my money back.

BUYER BEWARE. When making a purchase, you may want to think twice before using PayPal. They have this thing where they hold on to your money after snatching it from your bank account for 7 to 10 days before releasing it to the merchant, thus making you have to wait two or more weeks to receive your item. And in some cases, the seller ends up canceling your transaction altogether because the transaction is taking too long. They have begun to do this thing to random buyers. This scam on PayPal's part defeats the purpose of using them to make your buying experience go along smooth and quickly and in my opinion should be considered false advertisement.

Not sure where to start. PayPal messed up 4 major sales that pushed my lead time dates into 2 extra weeks. There was a dispute with a buyer one time where they had purchased a non returnable item and wanted their money back against my store policy, because they claimed they made a mistake. It was custom made for them specifically. 6 weeks of custom work. PayPal refunded her all of the money she paid, without asking or telling me, and without the issue being resolved by the company's "dispute resolution dept" where this all started. I run a small furniture making company and had to use PayPal. Then every sale through PayPal made me sit and wait up to 21 days because "I was a new seller", and then they made excuses for not releasing funds, multiple types of excuses. My production deadlines were an extra 3 weeks because of them.

I opened up a PayPal account recently and when I was about to pay my daughter's name and address kept coming up, she must have been using my email address. I tried to open with a new email address and it won't let me. I'm fed up trying and getting nowhere. I can't pay for my purchase.

I am new to PayPal and received a $10 voucher to my account. I called PayPal to ask how to use and was told to go to eBay and select up to $10 in merchandise and it will pull straight from the voucher before my account. I did just that but instead they went straight to my account!! This resulted in them trying to get the money 4x with a total of 130$ in "returned item" fees. I contacted PayPal and spoke to a manager named Chris who apologized and said it was taken care of and did credit my account 130$ for my bank.

This is a joke company. I've a real problem and I'm trying to contact them via e-mail few times. They're sending me back the dummy FAQ and I can't even reply to their e-mail because it get rejected. I can't pay using their services at all as they're forcing me to add credit card which I don't have, despite I'm having confirmed bank account with them. I've also tons of errors when trying to top-up, and it's definitely not my problem. They use people on the forum where you can ask, but they have no idea about PayPal and they just repeating what they find themselves. If you're looking to use it for the business, forget it, there is no support at all and I don't want to waste on the phone talking with automating message system. If you manage to speak to human, forget about anything being resolved, they behave like robots as well. Half of my transactions are pending over a week.

By far the worst customer service I have experienced. Have not been unable to log into my account due to changes they made and have been unable to get any response via email or phone from them (even though they say they will respond in 2-3 days). I have been unable to complete what I need to do b/c I could not log into my account and could never get any help from them. Once I finally was able to get into my account via automated voice messaging systems I still was unable to use my account.

PayPal sent me an email which falsely claimed that there had been unusual and suspicious activity in my account and that, for my the protection of my credit, it was important that I update my account. The truth was that the credit card I had once used on the account was no longer valid. The truth was -- and is -- that PayPal uses the false threat of security risk to build its business. I would be willing to submit this email as testimony on behalf of others (or as a participant class action lawsuit) for the purpose of putting a restraint on the use of the cruel and manipulative false advertising of PayPal and others.

I wanted to cancel my prepaid MasterCard debit card. I could find no way to do it online. I called several numbers before getting a real live person. I could not understand the customer service person's accent. Horrible customer service.

PayPal do not consider about any business. They do not make market researches before they make a change. If they think it is good, they implement it. PayPal asked my account verification and I supplied all what they asked. And after 7 days, I got a message that my account is permanently limited. I did not had disputes on my account, and my account was over 5 years old and I had verified it over 5 years ago.

PayPal is a scam. Not only do they allow unauthorized debits on your account (resulting in a negative balance) but it's the biggest pain to use as a seller on eBay. I usually only sell items when I really need the money. Once a customer pays through PayPal, the funds are withheld from availability for up to 21 days due to "transaction integrity" which is total BS. They state your funds can be available earlier if you add tracking on the posted item. This is also false, as I always add tracking on my posted items and have never had my funds available before 21 days. Best advice for sellers: Get customers to pay on pickup.

I ordered a skirt not knowing it was being shipped from China. I received it 8 weeks later to find completely wrong color, size and fabric. I returned item the same day, this was in June. Complained to PayPal, they would contact seller, but either way I'll have my refund in days. Called back in August with USPS shipping number showing item was in China. They refused my refund, seller is not responding to me, so they denied my refund of 96.00.

$1000. Contacted Paypal straight away and they had no idea until I told them. They are looking into it now but will be 2 weeks before I get my money back. So much for their security, it is a joke when someone can get into your account and they have no idea. This is not the first time. 5 years ago they took $1400 on my credit card and Paypal did not have a clue. Will never use them again and anybody using them, check your account constantly for any transactions.

I would avoid PayPal like the plague. As far as I can tell, Paypal provides no service that your debit card doesn't, and any advertised service that does seem useful is largely a complete fiction. Your initial instinct is likely to be distrustful of a web service which requests access to your Social Security number, Bank Account information, Address, Phone number, as well as at least one Credit Card. All without speaking or seeing another human being. I would follow that instinct. As a naive college student, I figured I should be more trustworthy of online services -- I was wrong.

Sold a $120.00 software program in May 2015. In July 2015 two months later, I received an email from PayPal that the buyer initiated a dispute through his credit card company that he desired a refund. I first advised PayPal that I have not heard from the buyer since the purchase and wanted to know the reason for the request. Also, in compliance with the international policy; since software can be copied refunds are only available if the software is returned unopened. PayPals response was that the credit card company provided a list of possible reasons but did not know why.