PayPal Reviews

Paypal has immense problems processing cross border transactions. They have failed 11 of 14 transactions. Average resolution of first 10 issues; was 6 days and 5.5 hours on the phone. The last problem they created has snowballed to 18 transaction issues. Paypal has admitted their negligence and have 'stolen' over $10,000.00 from myself and two suppliers. They froze all of our accounts and have refused all requests to resolve. To date over 95 hours on the phone since the first unresolved issue going back to Sept. 13th, 2016.

I have a 100% perfect rating with eBay, spent a lot of money in past 2 years and a Seller screwed up the transaction and then used Amazon to fulfill the order costing more, etc. eBay was a total joke and sided with the Seller who already has a bunch of similar complaints for the past 30 days! I contacted PayPal regarding a $10.15 return label charge for a $26 book order that the seller messed up on resulting in 2 book orders canceled, etc. eBay did not explain or inform me I would be paying this outrageous return fee on top of all the BS with the Seller! USE Amazon, they are very fair with their customers, always resolve the issue and don't RIP off their customer!! PAYPAL resolution's investigation of my unauthorized charge was a complete JOKE and obviously they support eBay over YOU!

I've done my 90 days and they're still holding my money. They treat you like you're a thief. I always get positive feedback and every time a customer pays, they hold my funds. PayPal sucks! They treat you like a thief but they're really the crooks. I hope somebody comes out with something that trumps PayPal. I hate PayPal!

Need to leave South Africa go to Scotland for good. Qualified trades can't get work in South Africa. Got Visa. My account with GoGetFunding and PayPal 30 days no money. Tried adds. 9 million don't have work in South Africa. China has flooded South Africa with their goods.

I have a friend who received a statement last May from PayPal in the amount of $39.00, but with no explanation of what the charge was for. He tried to contact PayPal via their website and also by phone in hopes of getting an answer concerning this charge. No such luck. Meanwhile, late fees are accruing on this account, which was closed at his request. His last statement on November 3, 2016 was $158.00 with the threat of outside collections action. Why is PayPal unable (or unwilling) to provide itemized statements? After witnessing the frustration my friend is going through, I finally wrote them a very nasty, demanding letter telling them to research his account thoroughly and find where the original charge came from. We are not holding our breath.

I have now spent about 25 minutes (and waiting) to make a donation. Their website does not work. It keeps asking me to verify my account. I do what it says and nothing happens. I called. Put on hold. Talked to one rep. Sent to another. Put on hold again. This is MORE TROUBLE THAN ITS WORTH!

I've been a Paypal member for a long time. My account is in good standing as both a buyer and a seller. Last month, I placed an order with a company I have done business with before. However, there was a problem with my order so I canceled it with the intention of placing the correct order afterward. Paypal is supposed to hold refunds for 3-5 days. Mine Sat for over two weeks before I lost patience and contacted them.

I have been a PayPal user for more than a decade and after this time faced what I found an inadmissible behavior. One year ago I paid for a host provider service, which actually turned out to be useless in a matter that I wouldn't renew it in any way. Last week PayPal informed me that I had authorized a periodic payment. Anyway, I know we ought to be the first carers of our self, but I just wonder if it wouldn't be much more honest from PayPal instead of giving me notice of something already done to give me notice of something to happen? I actually disregarded somehow to whom I was trusting my credit card. Upon call PayPal turned out that most conveniently they only had six month of history of my account. How weird is that? In the end it seems we can I have a billing agreement (whatever this means) for a service we neither get or which for, just because we trust PayPal our credit card info and nothing else matters. Watch out.

PayPal is the worst and I am initiating a class action lawsuit. The resolution center is a joke and has no bearing on justice. Please save yourself the aggravation and time of even trying to respond to a claim as it simply DOES NOT WORK regardless of what kind of strong evidence you may have.

For days now their withdrawal has been broken - telling me "Sorry, we're not able to process your request. Please try again later." So I waited days and I am still getting "Sorry, we're not able to process your request. Please try again later." when I try to withdraw. And what is this certification? Consumer Affairs forced me to check that "I have no personal or business relationship with this organization" in order to post this review but that is false. It's PayPal... of course I have a relationship with them (all account owners do). This is notice to Consumer Affairs that I do have a relationship with PayPal so ignore the ridiculous forced certification that I was forced to check.

If you want to be scammed, use PayPal. This is the company which keep supporting the online fraud and scam. Whenever the buyer send money via PayPal and claim the charge back, you will lose the case and money. The PayPal will charge another $20 charge back fee from the sellers. The PayPal will try its best to lose the case for the seller, since there is another $20 profit for the company! The company says they are verifying the credit card and bank account, but this is **. Please tell me how come there is unauthorized transaction after the credit card has been verified. Stop using this ripoff company. You will end up losing money!!!

PayPal advertised that they are a safety deposit box etc! They are by far the Worst!!! My Bank charge me 2 insufficient funds fee because of them!!! Spoke to a "supervisor", she was absolutely no help!!! The worst customer experience I have ever experienced. I will make it an effort to let everyone know how unprofessional these people are!!! Extremely frustrated and they can not help anyone!!! By far the worst customer service ever!!!

I found what was supposed to be a good (I found this was a lie) security software for my computer. I also found out later, after I paid, this company is based in Bosnia. The advertisement claimed I would receive the software immediately upon receiving payment VIA PayPal, this was also a lie. Five days later, I receive an email from the software company with my links to the download for my computer security software, and it was labeled "gaming software". I did not order gaming software. I ordered Firewall, Anti- Malware, Adware Blocking, Virus blocking/removal, etc. To top it off, none of the links (click here) buttons would respond to my attempts to download. I contact PayPal concerning my negative experience with the software I purchased from the Bosnian shyster company that sends email links that do not function as I was led to believe they would function.

I'm so disgusted with PayPal. PayPal policies, rules and regulations are completely and utterly set up one-sided for buyers and buyers only. I've dealt with PayPal since last year till now. I sell collectible toys on eBay, once you start as a seller PayPal have this policy to protect the buyer from the start. Once you sell an item you are not allowed access to your funds. Instead they're put in a pending balance which will clear your money within 21 days of the purchase or if the item has a tracking number and can show delivery you might get that withheld money released. In other words when you sell an item the buyer received the item can have the item for awhile but yet you who sold the item are not allowed to have your money until PayPal feels like releasing your money.

Started getting spam email from them, tried to unsubscribe and didn't work. Called them to get it stopped and they wanted more personal info, and told me I had an account. Said the only way to get rid of it was to give them info about the account, which I don't have. Not giving them MORE info... No way. They really suck.

I purchased what I thought was a turnkey website on 12/5/2016 from ABC Design Studio. After I purchased it they asked me for my GoDaddy password. That made me uncomfortable. I visited the site and the links were not working. The website was not complete. I made a complaint and was told that I would not be granted a full refund. I will be escalating this on all levels that are available to me. Even to the point of making a claim in court if it goes that far. This is ridiculous! Where is the protection for the buyer.

I'm not even gonna explain the whole scenario, because it's the same one as everyone else's, they decided to wait until I had quite a bit of money in my PayPal account, to finally inform me that it was frozen for the next 6 months. How it is allowed to continue, I will never know. But I'm not gonna complain anymore.

I have tried to make a large payment through Paypal. As expected they blocked it. Unfortunately instead of explaining why they just asked to call them. I called and had to wait 3+ hours to finally talk to someone, who told me that my payment was larger than usual. My payment is indeed larger than usual, so I asked if the restriction could be lifted. My interlocutor was clearly clueless about how to resolve the problem, and gave me a solution that had no chance to work before hanging up. I called again, had to wait 30 minutes on the line before talking to someone who tried several "adjustment to my account" with no further explanations, and finally told me that he made one last "adjustment" but I had to wait a few hours (was it a way to get rid of me?).

So I called PayPal and asked them if I could create a new account when I was 18. They replied yes and so I did. Within 2-3 days of me having the account it was limited again. PayPal PERMANENTLY limited my account so I phoned them. I asked them why and they could not explain why my account was limited in the first place. I asked to speak to the complaints team over the phone and they said that because I wasn't a PayPal customer anymore I couldn't speak to the complaints team. Absolutely shocking experience.

PayPal withdrew an amount from me twice, which has led my account to have a negative balance. When I called they have acknowledge that they have done so. To make matters worse, they have limited my account claiming that it's linked to another account with a negative balance! Almost 1 month later, no one has called to follow up on this issue, nor have they refunded MY money! They are CROOKS!

I am in US as a visitor. I don't work nor have a Social Security Number. Only after I have decided on selling a product on eBay and ship the product, PayPal created a limitation on my account and is holding my funds. It asks for a copy of my SSN. I have already send my visa and all the other documents, but they still hasn't lift my limitation. PayPal shouldn't have approved the transaction if it was not sure I was able to receive the payment. Now the product is sold and delivered and I cannot access my payment. Need a solution. I cannot provide a SSN nor I can have the product I sold back. Does it makes PP a robber, stealing my property? Hope to have it sorted soon!

THIEVES!!! FRAUD!!! KOCONUT DESIGNS AKA Sandra **. I purchased Tory Burch flats from a seller (koconuthead) & rubber soles were severely worn down. Of course the seller "Koconut designs" aka Sandra ** DID NOT depict pictures of how badly worn down rubber soles were. I contacted seller and her response, "I'm sorry that you are dissatisfied with your purchase, however I listed the correct details on this item as well as posting pictures of the soles of the shoes for your inspection and approval. When the shoes left my possession the sole weren't worn or damaged. The shoes were not new, but in great condition."

** service ever. They stolen my money of 139 USD... First they hold my money since 45 and still I'm getting money. They are just fooling around me. They never release my payment until date. Never do business with them. They are ** and they are all scammers...

PayPal nearly forced my business to go under the moment they placed a limitation without justified reasoning and denied my appeals. Been with PayPal for over 5 years, yet that doesn't seem to be a good reason for being kicked to the curb by them. I resolved all customer complaints, handled disputes and chargebacks according to their policies, but apparently that wasn't enough. Not only did my business go under, they cost me my clients, my home and many of my assets I built up. I had to start from the bottom up again and it wasn't easy. This is why I enlisted the help of Auction Assistance to assist me in getting back on PayPal to start all over again. Don't make the same mistake and be naive like I was. PayPal can and will limit your account at some point or another. Be prepared or risk losing your business.

For some reason I was billed twice on PayPal for a payment to Canada Post for postage. The standard "resolution center" stated that postal disputes were not their mandate. This appeared in a box which directed me to use the "Contact us" to get to the Help Center and select the topic as "Seller Tools". then select "Online Shipping". Of course, an hour of searching never did reveal these boxes. I tried the phone number but only got an automated voice which refused to understand my voiced replies of "yes" or "no"? Pretty simple words, even for a computerized answering machine eh? So here I am out a double payment to Canada Post and no way to get any response or speak to someone at PayPal. Very frustrating! I see I'm not the first with this problem, and I'm sure I won't be the last.

I am writing this "complaint" review mainly as a last resort to in hope a conscientious employee at PayPal will read it and hopefully help resolve my problem. My issue is that I bid on an eBay item and won. I received an email that I had won and immediately released my payment via PayPal on 11-16-2016. Two days later I sent an email to the seller asking him when he was going to ship the item I purchased. No response. The next day, 11-19-2016 I emailed the seller another email stating that if he was not going to ship my purchase to please give me a "refund". I received an email from PayPal that the seller had given me a refund. I again wrote the seller asking him if he would please inquire with his bank what the problem was with his refund to me. Again, I was ignored by the eBay seller.

They think they are God. They hold people's money as long as they can when it shouldn't be legal. My sell has positive feedback from the buyer. What more is possible? Company needs government intervention and to be taken down about 5000 not.

Purchased an iPhone 6s Dec 2015 on eBay. 10 min. later saw the seller had the same phone different color $30 cheaper. Asked seller if I could cancel first purchase and buy the other. Seller says no problem just cancel through eBay first. Did as he said then purchased the other. Two months later I'm still trying to retrieve my first purchase of $609.00. Seller has said he notified PayPal so I dispute on my credit card.

The return shipping refund is a scam. They don't want to refund you your shipping fee. Be careful. And PayPal will not help assist with any refund issues with Telus International. The program is a scam and backed by PayPal. Unbelievable customer service from both parties.

On November 15th, 2016 I made a purchase on eBay from Red Dot Liquidators. This merchant was selling a product that they did not have in stock so they refunded my money on the 16th. Those funds have been pended ever since. I have emailed PayPal twice with no response and called three times. The third time I called, after being kept on hold for 20 minutes, I was transferred to a supervisor, Jerry - emp # **. I explained to him that my emails were never responded to and that the customer service reps I spoke to said they were placing tracers on the pend but in fact did nothing.

I accidentally made a double payment via PayPal for some software. I worked for over an hour trying to figure out how to rectify this (get one payment back). It was totally impossible to send the company an email! I finally contacted a woman whom I could not understand. I’ve been told that PayPal, being an extremely cheap company, has employees in foreign companies to handle calls. They must also be using cheap phone lines, which makes understanding anyone even more difficult. After much trying I got it across that I wanted to speak to a supervisor. My contact left the line, finally came back and said she "was unable to find anyone"! That was the end of that!

It happens that I bought a phone from eBay (so silly idea) and I paid with my PayPal account. After a month and a half my phone stop working (no service). I found out that the seller reported the phone as stolen so the provider blocked the phone. Ebay didn't take care of it telling me it is pass 30 days so offering me contact PayPal. HUH GOOD LUCK. They said they will take care asking me to upload information of dispute center. I did, no answer from PayPal. Call them 10 times, same thing, asking for more information. Long story short I was back and forth for about one month. Eventually they send me email that I will not get refund cause seller describe that this phone is stolen. HUH, are you serious?

Recently I had my Paypal account hacked. Within the space of 1/2 an hour a fraudulent transaction occurred. I received email confirmation of that transaction, email of account details being changed, password changed and finally email informing me my account had been closed. I emailed them immediately to inform them. Received generic response blah, blah, after four emails 4 generic responses no action. I am still to receive any communication from them. Between emails I attempted to contact them multiple times by phone, of course, no one answers the phone. Paypal is a corrupt organization. I believe they are probably getting a slice of the action from the scammers. If I could rate them -5 stars I would. The guidelines prevent me from recording my real feelings. ;)

I sold an item through eBay in August. Payment was made through PayPal. The buyer collected the item to his complete satisfaction. In October, the buyer "forgot" he had made such a purchase when checking his bank account, and reported the transaction to his bank and Paypal as "Transaction Not Recognised", leaving me with a negative credit, a dispute to resolve with Paypal's inept Customer Service Department, and a lot of time, effort and anxiety spent trying to explain that I was the victim in this case.

We placed an order on 11/19 and used PayPal as a payment method. For some reason the address on PayPal has an old apartment number so we contacted someone (her name was Joanne) within 5 minutes and asked her to correct but she said that she can't do that so we asked to cancel the order and re-submit. She said no and insisted to use a wrong apartment number. We received an email after 5 calls to their terrible customer service and someone (her name is Julia) sent us the following tracking number UPS Tracking ** and we thought it has been solved but UPS said on their web that the sender asked to return the shipment back. We contacted Paypal and filed a claim and PayPal sent an email to the seller and never replied back. They took the money and never shipped. Contacted customer service and they are horrible. How people like that are doing business in the United States. It's shame!

Can I give no stars? Well I bought the smartphone eBay that Seller does not offer refunds which is fine with me; the issue is that the phone is locked and associated to the prior owner. Seller of course not the original owner. Cannot be used on AT&T nor unlocked. PayPal closed the case in sellers favor saying that I want use the phone in Europe. First, I live in US and use AT&T services so forget the Europe that I will travel to next year- I cannot use this phone in US.

Jazman's Mobile Auto Repair duped me by replacing my old fuel pump with another old one leaving the vehicle with the same problem of lack of acceleration. To the point of leaving me stranded on a dark road the very next night after he worked on the car. He gave me a written 30 Day/1000 Mile Money Back Guarantee of his work. When I was stranded with the identical problem, by text he called me a liar and refused to back his work. I paid $520.53 for this service through PayPal. I sent in a dispute including the receipt that has the warranty, the text that proved that he refused to honor his written Money Back Guarantee, and a sidebar fact that he stole my old fuel pump to refurbish and pass off as new. PayPal GRAVELY disappointed me.

I have an EBay account but do not want a PayPal account. The purchase on Ebay states that you are not required to have a PayPal account in order to purchase. Ebay offers 3 options, one being without having a PayPal account. Despite my contacting EBay with my credit card on the 3-way call, they could not let the transaction ($85.00) go through as PayPal blocks it. When I called PayPal, they demanded personal information even though it was a cash transaction verified by the credit card company. Something is very fishy about the way PayPal is trying to extract personal information on a standard sale and holding it hostage if you do not supply personal information and blocking you. It should be illegal. They also outsource the calls to God knows where. Amazon is SO much better!

PayPal is a scam. Everyone I know complains about PayPal because they hold your money. I took a chance and gave PayPal the opportunity to have my business and just like everyone else said they are terrible. Worst money service I've ever dealt with. If someone sends you $1 be very suspicious. It is a scam what they do is charge you $1 then say they want it back and PayPal charges you $20. So PayPal makes $20 and you lose $20 just because somebody sent you $1. Not to mention the customer service department is terrible. Everyone I spoke to gave me the runaround and nothing was solved. I still don't have my money. If you use PayPal you are a fool. It is not convenient. You're better off just using your bank with a real merchant account.

So at the time PayPal attempted to debit my account I unfortunately had a couple dollars short and the payments bounced. The very next day I realized and they had sent me an email advising me the debit had been unsuccessful and that I need to log-on and top-up my account. So as their email instructed me to I went online and added the amount owing onto the account. PayPal then decided to re-attempt to debit those charges out of my account. Over $900 was now being taken from my bank for PayPal. I realized and rang up to try and get it fixed, asked them to refund my money. I was told by a girl in customer service that I would have to go to my bank and ask them to stop the payment.

HI, PLS DO NOT USE PAYPAL PAYMENT GATEWAY... WORST CUSTOMER SERVICE AND DO NOT RELEASE PAYMENT ON TIMELY BASIS. I am a merchant with PayPal. I received a payment from one of my customer Mohammed ** on 28th October 2016 with a status as pending. Next day when I checked the status, it still showed as Pending and description from PAYPAL "We've put this payment on hold while we make sure it is in accordance with our Acceptable Use Policy. We'll contact you about this in 24-72 hours." So I waited for someone from PayPal to connect with us as per mentioned by them on their website. NOTE - It states that the payment has been held up by PayPal while they are reviewing it.

Simply AU$67 transaction 2nd Nov. They take their fees. I still ship goods within 48 hours received by 8th, yet I have to wait until 17th to get my money then wait another 3-5 business days to get it from the bank. Are you kidding, that's best part of 3 weeks. What am I in the A/R business? Really in contract law a bilateral contract requires an offer and acceptance. Well surely acceptance in this case constitutes payment, not for me to have to wait when the goods have been received accepted and met with the obligations and representation of the standard of that good.

Someone sent me money through PayPal and I linked my bank. They made two small deposits that I was unaware of and caused my account to go into overdraft. Now the money that was sent is missing and I can't find it. The bank doesn't have a clue and all I can think is for a business that's supposed to help with convenience is a total headache. I will never use this service again.

I have sold an item for $368.14 on eBay and PayPal is holding my money. Buyer picked up the item on November 9, 2016. Called PayPal. Said my money will only be in 3 days. Today when I called again talked to the Manager (who is very rude). Told me my money will be on November 23. I asked him "why." The buyer has the item and is happy with their purchase why keep my money?

Online purchase - I purchased an item (s) from a merchant in China. A month passed and I did not received the Item. Since I used Paypal to pay I contacted them get in touch with the merchant. The Paypal agent said it has been delivered successfully, but if I did not receive the package I can ask my neighbours if a package was accidentally delivered to them. I did not know this is what they call buyer protection.

This scammer "Huy **" randomly sent me a $1, yes, one dollar, payment using our website. Being suspicious, we contacted Paypal. Nothing happened, so we ignored the payment. After a month, Huy ** initiated the charge back. We told Paypal that we didn't know this guy, and he sent us $1. If he wants the money back, just give him back the money.

I have been a member of Paypal for some years and always assumed that they would cover me if transactions went wrong. In the last few weeks I have been thoroughly disillusioned with them and their service. Firstly they made two payments for the same transaction and put the onus on me to retrieve the money. The supplier paid the money back to Paypal but I have to wait for over a week to get my money back. It was their fault that this extra payment was made but they tried to blame me.

PayPal is dangerous service. I receive above than $20. PayPal can stop sending. Every time sending error. PayPal is very fraud, and crime website. PayPal yearly billion of dollars make for people's freeze accounts and block accounts, and many big companies is destroyed for PayPal freeze funds day by day. Big companies stops using PayPal. Bitcoin is very reliable and trusted online payments platform. My advice stop using PayPal.

I just had a very displeasing bank attack. I got charged $143.08 on my debit card that I did not authorize. I was even more displeased when I saw it was only charged to my bank, and not my PayPal account to I could claim to get refunded that way. But after a few calls to my bank to shut down further purchases to my card, and a call to PayPal, everything *seems* to be resolved at the moment, we'll just have to wait and see. Paypal, you need to protect your user's information better, otherwise you will just keep on losing people that are willing to deal with this kind of ** and unfair seller/buyer claims.

It's sad that I cannot spend $500 of my money without complications. I made an error when buying something on eBay by not choosing the credit card that I wanted to use. Unfortunately they debited my bank account. When I spoke to more than 4 supervisors there is no way to credit that account and debit the credit card I want to use to begin with. Sure, I made a mistake. We can put a man on the moon but this company cannot correct this? Any moron knows that they can. They would rather spend the time provoking the situation than fix it. Checks will bounce tomorrow and I'll be face with that because PayPal IS NOT MY PAL!!!

I was given a refund and instead of putting the money back on my card they sent me a check that I have to pay a fee to receive. My whole experience with PayPal has been a total nightmare. First they told me they couldn't help me with my refund to contact the other company and they are the one who took the money off my card and was no help in me receiving the refund they owed me. I would not recommend this lazy poor customer service, no care for their customer's company to anyone.

I buy stuff w/ Paypal credit all the time but now I'm very, very wary. I recently made a large order from different buyers with paypal credit, but one one of them mysteriously was charged thru my bank account, but not the other orders... causing me overdraft fees because I had no money in that account. I actually came here and read all the comments first, taking one person's advice to not have any money in your bank when using paypal credit so you wouldn't get charged "accidentally" and get fees... nope! Paypal STILL went into my empty account and made me get fees w/out my authorization!

On Monday, 11/1/16 I placed an order with a merchant who only uses PayPal. Within 30 mins. I had buyer's remorse and immediately called PayPal to cancel the transaction. They informed me they would contact the merchant on my behalf and that I should hear back within 24-48 hours. It's been 5 days and my funds are still be "verified" which means this money is being held and is unavailable to me. I called again this morning only to be told again that the transaction was basically in the hands of the merchant, so the funds could be held indefinitely. It's only $102 but it's like $102k to me. I am working poor and this situation causes a hardship.

I had a $100 balance with PayPal on 09/27/2016. I attempted to get the account linked to my bank for weeks with and without the aid of customer support. I eventually got the funds on 11/2/2016. On-line, PayPal promises the fund to be available within one day. So... how is it that my funds were not available for five weeks?

Beware!!! I am a business owner of many years. I currently use credit card processing companies. I unfortunately tried PayPal in the field. I was a brand new customer of PayPal swipe. First 2 days using I processed 1700.00 in cards. PayPal is holding 1200.00 of it for thirty days. No reason given, just said it was company policy. I spent 2 days trying to resolve this with no success. I have removed them from my website as a payment option for my customers. And will have to wait until November 29 to receive my 1200.00. No credit card processing I know of does this. I have used Square and Intuit for years, never has this happened. Again beware!!!

I am a slow learner, I'm sorry to say. A couple of years ago, my bank account was debited by PayPal for $700 or so. I contacted them for an explanation. They said, and I quote "We will credit your account." I received NO EXPLANATION WHATSOEVER as to why the money was stolen from my bank account (which I foolishly linked to my PayPal account). Approximately TWO WEEKS later the money showed up in my account. At no time was I given any explanation whatsoever as to why this happened, and the $100 or so in overdraft fees I paid were not addressed. Once again, this time fortunately for only $15.00 charged to me by Jonathan **, I have nothing to show for my payment. I cannot believe PayPal is still permitted to exist.

We purchased a roundtrip airline ticket for a prospective employee. PayPal showed a transaction number and a statement saying the funds had been transferred to the airline. At airport check-in the ticket holder was told by the airline that the payment had been rejected. After 2 1/2 hours on the telephone with our credit card company, PayPal, and the airline, the PayPal rep admitted that they had received an email from the airline wanting to confirm our address, and PayPal just never bothered to respond, never sent an email to us, nothing. The flight was long gone by the time we figured out how PayPal messed up. We requested reimbursement from PayPal for the hotel and car rental that had already been paid for--no response, again. Unbelievable. We will never use PayPal again.

Now that it's possible to fake eBay seller ratings, dishonest dealers like the one I dealt with are no longer detectable. I bought a phone from this scammer and only an empty box was delivered. I refused to take delivery and the seller had me fill in and sign a missing item report. This is so he can claim it on his insurance, but he refused to pass on the claimed refund to me. This means he has been paid twice for the same item, and then if the item was not in the box that left his premises he also gets to sell it again.

I can't believe this company is allowed to operate. I ordered an item on eBay. When it came to payment I was informed the transaction had not gone through. So like anyone would I tried again, and again it did not go through. I considered there was a problem with the seller so changed seller. This time the transaction went through. Or so I thought. I then noticed I have 3 emails. They tell me that all 3 of those transactions are now pending! OK, so I think just cancel two of them and let the third go through. BZzzzt. No chance. Nothing on the emails to say I can do that, just inviting me to log into my PayPal account. BZzzzt. I don't have a PayPal account. I'm a guest account. Nothing to log into.

I will never do business with PayPal again! Upon trying to make a purchase they cancelled it saying that there was a security breach somewhere but couldn't tell me anything about my own account or how to fix it. They "dinked" around to try to find a solution. I have verified my identity numerous times in a variety of ways to suit them and still the problem was not fixed. The customer service is horrible and very unhelpful. I'm cutting ties with them completely. In my opinion, they don't even deserve 1 star.

I paid these people to protect my money. I filed a dispute which they closed arbitrarily and any and all attempts to find out why go unanswered. If you call customer service you get a machine which eventually gets you back to the original main menu. You will NEVER talk to a person. All emails are replied to with a standard form letter which gets you absolutely nowhere. I might as well have given my money to a complete stranger and ask him to deliver it. Now that I think about it, that's what I did. They are completely worthless.

Paypal is illegally holding funds they pulled from our bank account. We want our money refunded back to our Wells Fargo bank account ending in ** for the funds withdrawn in the amount of $1852.82 USD. We also want the amount refunded to our customer that was charged to their credit card in the amount of 1910.50 USD. I want the account limitations removed so I can close my PayPal account.

PayPal is the worst company that I worked with. I was a customer for a long time and they didn't appreciate myself as a customer. They support scams and they don't protect the sellers. They refund the money to a scam person without verifying any shipping deliverers or anything. Horrible company!! Don't do businesses with PayPal if you don't want to lose money!!!

I am extremely upset and have severed my ties with PayPal. I have been a great merchant and have had absolutely no problems with my clients. I get a email that they PayPal that they did a charge back for 1900.00. I saw the complaint, turned in all my information to the PayPal dispute resolution. I was being scammed by the customer. PayPal sided with the customer. So what happened to me??? They kept the puppy plus got her money back! Clearly that was not fair and they had the puppy over 30 days without communication. I contacted the customer and explained if I didn't get my puppy back I was going forward with other remedies.

What PayPal did to me it's not right. I charge to a customer 2,600.00 with credit card and because I put the card information manually they only paid me 500 and hold for 30 days the rest. The reason because after 500 dollars they holding the rest of that money. On top of that they charge me more because I put manually the card information. They have to stop doing this. It's not right.

Hi guys! PayPal is VERY vulnarable for fraud! My story: I posted an ad on Kijiji that I am selling a wedding dress. I got contacted by a buyer who offered to pay via PayPal. I received an email from Service@PayPal.com with transaction ID, that the buyer sent the money but (now I copy/paste): 'Important Note: This PayPal payment has been deducted from the buyer's account and has been "APPROVED" but will not be credited to your account until the shipment reference/tracking number is sent to us for verification in order to secure both the buyer and the seller.'

After the incorrect account was hit for funds I was hit with a non sufficient funds fee at that bank account. I called to help understand and change the way my accounts were processed and was misinformed resulting in an additional non sufficient charge as my account was hit for the amount once again. I am now out $82 thanks to their horrible customer service this after spending over an hour on the phone.

I was a 1300+ transaction seller over 15 years on Ebay with 100% record. I sold stamps to a buyer in Malaysia. He was a fairly new member of Ebay. He didn't pay for nearly 2 weeks and wouldn't answer my emails. I saw another warning on his timeline from a seller, not to deal with him as he didn't pay. Finally I threatened him with a dispute. He paid the next day. The agreement was ordinary airmail by Australia Post but I suggested he pay a couple of dollars more because his purchase was $128. He never replied.

I had several purchases from one of which I even asked the seller about the proper size. It was a back belt and I asked if the size was correct on their sizing. He said yes the xl should be the right size as I was going to go a size up as I know chinese have straight waist to hips and if I sat with the belt on it may be too tight. Well I was right so I told the seller hat he refunded me 4 dollars as it would have cost me more than the belt cost to mail it back to him. That was one of them.

I think this is the most impracticable problem I've ever had with a company, and something that should easily be fixable. PayPal is telling me that there is NO WAY to fix my account, to where I can access it, even though they authenticated me over the phone. They say I will have to close my account and open a new one (losing all my good user ratings and history).

I sold something online and was paid via PayPal. Waited for the payment to clear then I transferred the payment to my bank account. Online it says payment will be available next business day in my account. I call and speak with a representative and he says the payment will not be available for 4 business days. There are no holds or delays on my account. Why is PayPal holding my money for more than a month. I understand that I am a new customer but this is ridiculous. I am closing my PayPal account as soon as my transfer completely clears! Never using PayPal again!

I am into Website Designing and Development Service. This client Micheal ** (I don't know his original name but an Ethiopian migrant with twisted character) to whom I delivered over 20+ website at very low rates. Couple of weeks back we got into argument & that guy RAISED A DISPUTE on PAYPAL & since I had delivered the website had solid proof - HE COULD NOT CLAIM REFUND. But he opened another DISPUTE THAT WAS of -- 6th June 2016 -- and TODAY HE GOT REFUNDED BY PAYPAL. Now he is THREATENING ME that he wants every penny back all that he paid until date. Tell me. What should I do???Delete Paypal A/c??? (Why Should I???) Or refund him everything that is not 6 months old?

PayPal is fraudulent company to begin with and their resolution center makes unfair decisions. I ordered 9 prints from a website and paid off with PayPal. I only received three and directly spoke to the website's customer service. When they were not able to solve it, I had to dispute it to PayPal and after weeks of inquiry, they were in favor of the seller with no valid reason why the claim was dismissed. No more PayPal in my life!

I purchased and returned an item to an eBay seller who refused me a refund. They said they never received the product. I provided shipping and tracking info to PayPal dispute resolution center and they said my tracking number was invalid which it most certainly was not. USPS confirms all info is accurate on the tracking. I will never use this service again for any transaction over $20 for fear of PayPal not providing buyer protection like they promised. eBay store was portraitp - beware of them as they do not stand behind their products and provide no refunds.

I sold an iPad in September. The buyer asked me to send a PayPal Invoice, which I did. On the 12th September I was due to send the iPad off but couldn't see the money in my account, so called PayPal. The advisor said the money was pending until I put the tracking number on the account and when the buyer gives positive feedback. I explained that I was in great need of the money so the advisor said she would do a review and within 24 hours she would get back to me to tell me when she would release the funds. So I sent the item off. 24 hours later no message so I called again to discover I had been scammed and there was never any money put into my account!

I purchased a record from a site called Discogs. They act as a 3rd party venue for sellers to operate from. I ordered a record that shipped from China. I paid $20 for shipping. The record not only took a month and a half to arrive, but it also came damaged. Upon review of the shipping label the seller only paid $1 for shipping. I reached out to the seller to have them reship and they asked for $12 more for shipping. Since they only paid $1 for shipping I was not going to pay more for shipping, especially since it took a month and a half to receive. I asked for a refund and they told me to reach out to PayPal to issue the refund. I reached out to PayPal who opened a claim. Then I receive an email that I have to return the damaged record to the seller. When I went to send it back I found out it would cost me $62 to ship it back. I initially paid $40 for the record and an additional $20 for shipping.

Paypal is a bunch of thieves. They stole $104 out of my checking account, causing me DAILY overdraft fees!!! I am a single mother of 2. I do not have the money to pay for THEM taking money from me unauthorized. When I spoke to a manager... they told me I would have to get a lawyer if wanted it fixed!!! I have had paypal for years. Many years of bad experiences. But this by far is the worse yet!!! This company has turned to **! I will get them paid, (because I am not a thieving piece of ** like them) and then I will never use them again. And if you are smart, you won't either. Save your money and don't let them scam you. They have many others. I see reviews about them taking people's money before. I overlooked it like a dummy... and now I am PAYING FOR IT!!! Please save yourself from also being a victim!!!

PayPal is a necessary evil. It's recognized by consumers and "trusted" overall. However, PayPal is also arrogant and untrustworthy. I authorized payment using my credit card on file, not a debit to my bank account. At around the same time, I received a payment from a client. PayPal deducted the payment that I had authorized for my credit card. The 2 transactions are unrelated - one personal, one business. As stated, the service is a necessary evil, only to be used as a last resort.

I sold the Samsung phone on May 19 2016 and now the buyer claims that there is something wrong with the phone and when I called PayPal that it's been more than 4 months now how can the buyer claims the problem. Now on Sept 29 2016, they says buyer have 180 days to claim and I can understand that but it's 10/5/2016, and PayPal customer care keep saying that they will make decision in 24 to 48 hours every time I called them. It's been 6 days now and they are holding my funds $461 for no reason and the buyer didn't even reply after claiming. I tried complaining to PayPal about this situation but they are not helpful at all. If the buyer was not lying he should have shown some kind of proof by now. This is giving me headache and I don't know what else to do. If this msg have been seen by any PayPal representative please contact me through email: **. Thanks.

In January 2016 My PayPal account was hacked into and I received an email stating I made a purchase to a certain person. When I called PayPal and ask about the purchase they told me it was a purchase overseas and I told them it wasn't me, that I had a charge I didn't recognize, and the customer service guy was arguing with me on the phone saying that I authorized the payment and I yelled at him and said no I did not. I had to call me bank to get my refund.

I emailed this company 3 times and called twice with absolutely no helpful responses and without even being able to talk to an actual human being. I purchased a computer monitor on eBay which turned out to be a fraudulent sale. At first the payment was pending on my account for over 4 weeks, during which I tried 5 times to cancel it and not one person was willing to help me. Now a fraudulent seller has MY money because of PayPal's terrible customer service and worthless purchase protection that is essentially non-existent. Be careful buying anything using PayPal and don't gain a false sense of security due to their "Buyer Protection" because it WILL leave you hung out to dry.

I bought a PayPal cash card to reload to my PayPal account. $500 they locked it up. They said I would have to send driver's license, ss card, copy of card I bought, receipt. All my info now can be exposed to everyone. They said I have to prove my id cause I live in Florida and bought the card in PA. I went to PA for my job. I have no bank up here so I thought the card was a good idea. They said it would take 3 days to prove my id, then they would release the hold on the card. Well I will be home by then. I wish I never bought this card!

I have been a PayPal customer for 11 years and every time a customer has a issue with a product, they always take the card holder's side. We shipped a engine to a customer who signed off on the engine when it was delivered. The customer calls back a month later and PayPal gave him his money back no questions asked. They said that he claimed the engine was rusty. It sat for a month! Of course rust will set in on a engine that sat for a month. PayPal decided that they would start holding 10% of every transaction we sold for 180 days. I called them and complained, so they shut my account down and they are keeping the $2000 they have on hold for 180 days. This is ** and I highly recommend you stay far away. I moved $1m a year through PayPal and they discarded me like yesterday's garbage.

I helped a friend purchase of furniture. She sent me the money through PayPal since it was faster than mailing a check. I had no idea they can hold funds for 21 days. This was not a business transaction. I was trying to help a friend. I called and spoke to customer service 3 times. Was on hold for over an hour and in the end they said they could not release the funds for 21 days. No matter what I said. I asked to speak with the manager's boss and I was told they would not talk to me cause it would be a waste of their time since there is nothing that can be done. Worst experience ever and I will be closing my PayPal account as soon as I get my money. I terrific way for PayPal to make money off me. Scam artists...

I have two Paypal accounts since 2009. It was a great service if no dispute from any of your customer. However, I have been lost so much money through Paypal due to following cases: 1. With all agreement you signed between you and your customer, Paypal did not even look at it. 2. In all my cases, as long as my customer put a dispute again any payments with us, Paypal always reverse it back to all customer, NO exception. Paypal saying, all these legal docs we signed is only can be used on court, not usable by Paypal.. Please away from Paypal. Please use Popmoney or other means. I have shared many of my bad experiences with Paypal with my Disney Short rental club (less than 100 members for now).

Please extremely careful when you do person to person money transfer. In my case, I made a typo mistake while typing an email address of the person who was supposed to receive money. The money went to other PayPal account holder. PayPal was not helpful in helping me to recover the money. The customer service is useless. Each person will give you different answer. I was able to recover my money after 15 days just because of one good customer service representative. I fully agree and understand, it was my responsibility in not doing a typo mistake. In my case, instead of typing "U", I typed "I". Both "U" and "I" keys are next to each other. These mistakes do happen. I had to spend numerous hours with PayPal but no use. Please be careful while using PayPal. Their customer service is "F" grade.

I signed up with PayPal thinking it would be a more convenient way to manage payments. I was charged over $70 in fees for the transaction AND I cannot access my money! I have to wait at least a week to deposit it from PayPal into my bank account. Basically, I'm paying a fee for a service that is complicating my life.

I hired a web developer and he wanted me to use PayPal to pay for a project. I paid for the custom website plugin and the web developer didn't deliver the plugin. The web developer said to take it up with PayPal so I did. I opened 3 cases against the web developer and PayPal closed the cases and said it wasn't covered under their buyer protection policy. I paid $600 and didn't get anything and PayPal won't help. WATCH OUT FOR PAYPAL.

Last week, Sept 2016, I did a simple transfer to PayPal so I could pay Netflix for my kids. They claim to be easy and fast. Liars should actually describe this company. It is not easy nor fast. They took the cash from my personal account the very next day after I did the transaction. It's a week a later and it's still pending. I messaged them about this and they said they group their transactions together and send them to clearing. Well I don't want to wait for them because they get more money from interest out of it and save money because they group all the transactions together. I expect certain service with you market the ease of using PayPal. So disappointed. Upset kids. And my money is making PayPal money just sitting there while I have to wait. And wait. And wait.

On September 20, 2016 I sent $2,199.94 to a friend. I sent it as a payment so it incurred $64 in fees to my friend for the transaction. Then she got a notice from PayPal stating that she could not get the money for 21 days because of a hold. The money I sent was done as an Instant Transfer and the money was immediately taken from my bank account. Because it was faster to send a check via USPS, I had her refund the money to me on September 20, 2016.

I ordered a product from an eBay seller and paid through PayPal. When I received the product it was not as advertised and I used the RETURN LABEL the seller provided in the shipment and filled out the return/refund information on the website. When I contacted the seller to check the status of my refund, they knew nothing about it but said if I could provide return tracking information they would refund my purchase. I explained they would have that information because of the RETURN LABEL they provided. After further discussion, they said they deal with these kinds of issues all the time and would refund my money if I would register my email address with PayPal. I told them my email address was registered with PayPal. They responded that they could not find my address registered with PayPal, could not spend any more time on this, had "to move on", and would not respond to any more emails.

I'm very disappointed with PayPal and they should not be in business at all. I was reading all the negative reviews and my question is why they are still in business. They need to be heavily investigated. The situation that I'm in is that someone put funds into my PayPal account and I was not able to see it in my account nor withdraw it from my account. People meaning workers needed to get paid based on the funds that was sent to me and due to this, they was not able to get paid. I called their customer service only to be told that on their end they was having technical difficulties and I should see the funds in 24 hours. It's still not in my account and these funds was already taken from the bank account from the person who sent me this money.

They put my account on limit/restriction I send them their request documents and they said they couldn't verify my information. Yet a week earlier all my information was verified so when I tried to activate my business card my account got locked in. PLEASE people find another payment method paypal is awful and they get away with it because people still use them, find another payment those are the worst!!

As a seller you are vulnerable and at the mercy of the buyer. If a buyer requests a refund even without a reason they do not have to send proof or the item back. I had a horrible buyer that harassed me daily after I sold to him. I know better by this point and know I have to "kiss his butt". One day my fiance was hospitalized and I was unable to keep the buyer happy that day. He was nuts. He went to PayPal and told them "item was as described". He didn't even send a complete sentence. I reply the same day it happened with the real story and that I had all proof and copies of the messages that has been sent back and forth through eBay. Overnight they sided with him and took the $350. Which in turn was all I had and caused me to have to leave eBay all together because it broke me. 3 years of 250 listings 100% feedback lost and meant nothing to help my case. I have yet to find the amount of business elsewhere.

In regards to claim, I wish to file an appeal on the outcome of the claim. Claim state that I claim 179 usd but in claim description I did not claim that but I claimed 135.19 usd in the detailed description of my claim, which are the cost after an watchmaker assessed the damage. I only claimed for the repairs on item 135.19 usd far less than the 179usd PayPal said I claim... And I ask PayPal to send a link to upload pics of damage parts, but PayPal didn't respond to my message, I know PayPal said in its blog there is an upload button but I found none and Paypal did send me a link when I request it in the past. As can be seen the process was not fair and even though I complained in the message centre the full complaint were not considered and neither the fairness of the outcome. I did say and still say that I want to keep the item and let it be repair without sending it up and down from Russia.

I spent over an hour trying to talk to a competent human being that was actually listening to me and using their brain to respond instead of reading a teleprompter. That was a fail. I spoke to several reps all of whom were idiots. One asked me if I was racist. lmao I just want to link my debit card account so I can make a payment on my PayPal connect card. I've been trying to do this for 3 months and every month I call and no one can find my account or help me. They keep transferring me to Synchrony Bank and they can't help me. So they transfer me back to PayPal cs. Idiots! They outsource these jobs to some third world country and pay these idiots who barely speak English $5/week ultimately taking away jobs from competent jobs.

The worst experience ever! STAY AWAY FROM PAYPAL! They are still in business only because of all the interest they earn holding our money. We have 5 payments showing COMPLETED on their end, but more than a week later these funds are still not in our account. The phone number on their website is only contactable Monday to Friday 9 am to 5 pm, while all other banks have a phone number you can contact from 7 am to 10 pm including Saturdays for emergencies! We will cancel our account with them as soon as the funds are received and will DEFINITELY not be dealing with them anymore! Very bad experience. Deal with PayPal at your own risk!

My account with them is all screwed up. They have taken money from my account but claim I have not confirmed my banking account. I have tried to get to a person to person help but I don't think they have a customer service department. JUST PAGES AND PAGES OF QUESTIONS AND ANSWERS TO OTHER PEOPLES PROBLEMS. I'm out $78.99 for a Roku 3 that was never shipped. NGUYEN ** is ahead $78.99 for dealing with a dysfunctional company being Paypal. With a pal like PayPal who needs friends?

PayPal recently charged me TWELVE TIMES for a single Google Play purchase. When I contacted them about it, every single person I spoke to was rude, unhelpful, and refused to admit even after getting Google on the phone with them that it was a PayPal error. Only after three days of calls and dealing with the rudest customer service representatives I have EVER dealt with did I get to some sort of "conclusion".

PayPal has the habit of withholding money I receive. When I contact them to let them know that I'm unable to transfer the money I received through them to my bank account they tell me that their Engineers are working on the problem. It seems fishy that they have no problem receiving the payment into their account yet transferring the money out is an issue. How is it possible that the issue is always in their favor? I think that they are scam artists who embezzle our money so they can invest it for their benefit. They should not be withholding our money. There is no excuse for that. Something isn't right with this company and I will look for other means to send and receive funds in the future.

I apologize for the length of my rant, but I want to convey all the facts pertinent to my complaint, in the hope that it will help others avoid losing money as a result of PayPal's sneaky, and in my opinion, unethical practices regarding their Pay After Delivery service. The reason for my score of 2 stars instead of 1 star is that I like the IDEA of having a service like PayPal, and I've been fortunate in that I have for the most part not had many problems in my dealings with them since 2003. That said, their customer service in my experience is truly awful, and every time I've needed to deal with them has been a colossal pain in the neck.

It says to avoid accrued interest to pay by certain day, how those the worked? When I pay one of my big purchase right after and notice it wasn't apply to it, I ask them about it, still paying high interest on my big purchases.

I set up a PayPal account last year with the hopes of using it eventually with eBay. I only used it for the first (and last) time a couple of weeks ago when I made my first sale on Ebay. I thought it was great! Now that the buyer of a $400 set of golf binoculars (that I sold for $150) has taken me for a ride, have I discovered what a hack operation this joke is. I was an easy target for this scumbag on Ebay I admit because for some reason I still think there might be an honest person out there.

I purchased a piece of jewelry listed as 14k solid gold with natural, genuine tanzanite and diamonds after emailing the seller to verify the gold was 14k solid (not plated) and the stones were genuine, untreated and not created in a lab. The ring came. It was stamped 14k but it felt like plastic. The ring looked fake so I took it to my jeweler who is a certified gemologist. She took photos and appraised the ring as worthless junk (not the term). She said that although the seller had stamped 14k on it, it was not gold at all and the stones were glass. I scanned the report and sent it to Paypal (as requested).

My son and I have PayPal accounts, we have used them frequently. When my son set up account he listed his birthdate and his credit card. He has a job that pays him via PayPal. He never had a issue until tried transfer funds. He and I called and spoke to Mike. Mike wanted him to send his government ID via email. He stated when we said we didn't feel comfortable with that, he said bc he wasn't 18 that he would not return for 180 days. We demanded supervisor, spoke Travis ** who stated he won't get money until 18. I asked if I could go on account to help him get paid through job he's been doing. He stated no. My son was upset, as I. He works hard and never was told. He explained he had purchased many things before and no issue.

PayPal must be shut down and put out of business. Look at all the pain and suffering they are causing. They have millions of negative reviews. They just shut my online business down that I had for years and years because I was becoming too successful. They're going down. We must work together to put them out of business completely.

Please beware of using PayPal. I have insight to know this is a horrible company. When PayPal first started they cared about their customers and employees. They were a wonderful company. Not anymore. Try to use another way of paying for your items. Please do not pay for items such as rental, boats, cars and so on. Use your credit card or other means to protect yourself. You will be sent to an overseas call center and will not find resolution. Please beware of this company.

We have 2 accounts with paypal under the same last name and bank account. They used the second account as an excuse to hold cash deposits for 3 weeks or more before they release it to us. We've been doing business with them for over 10 years with NO PROBLEMS WITH OUR BUYERS, EVER! They say that the new account (only open for about 3 months) has this HOLD on the cash because it is new. It is not new. It is attached to an account that has established a perfect rating in regards to customer payments and refunds. We think paypal needs to be SUED again. (They've already been involved in multiple lawsuits and 'class action 'lawsuits. Look it up.)

First of all don't be confused with the 3 stars. I would give the company -3 if I didn't get an angel from the Paypal Chandler AZ to help me. Anyhow, I use Paypal to make purchases online. I also occasionally sell on Ebay. Recently I had a balance in my Paypal from selling a few of my items and decided to shop with it on line. Well Paypal took my balance as well as charged my debit card. I noticed the following day and contacted Paypal. I spoke to a rep from another country that interrupted me and told me to call the vendor to get my money back. So I contacted the vendor (the online store). They explained there is only one invoice number so they received one payment and redirected me to Paypal. Again another hard to understand rep cut me off, asked me the same questions and again blamed the vendor.

On Aug 27, 2016, I sent money to my daughter for my granddaughters through PayPal. In the memo, I put "for Isis and Alayah. Let me know if this is better than sending check". I received an e-mail shortly afterwards stating that my payment was pending. They said a temporary hold had been placed on it in order to comply with Government Regulations. They said that they were required to view certain transactions. I called them about 3 times to see what was going on because I have been with them for 8 years and never had anything happen like this before. I tried to cancel transaction so I could send money another way, because my granddaughter needed it right away and they said I could not. I seriously thought someone had hacked my account so I changed my password.

I have used PayPal since it started offering services. I used it primarily for eBay purchases. Years later I started using their service to pay small recurring online bills for various web services. Last month I look at my bank account and see charges from PayPal amounting to just under $500. I called PayPal and was assured that everything would be fixed. After talking to them I filed a dispute online for these mystery charges. I also phoned my bank and informed them of my issue. The bank immediately returned my funds and I felt relieved that this was all over. 2 weeks later PayPal collections calls me to collect a negative balance on my account. I spoke to them about the fact that the charges were some sort of fraud. Again, they seemed sympathetic and said they would get it fixed.

I have been using PayPal and eBay for a few years now. This is the email I got last night: "Between June 16 and August 5, 2016, PayPal unintentionally posted 1 credit(s) totaling 149.99 USD to your credit or debit card. We need to correct this error by debiting 149.99 USD from your PayPal account on September 2. We’re sorry for any inconvenience this situation may cause. Our teams are working hard to make sure it doesn’t happen again. Please ensure that you have sufficient funds available on September 2 to avoid incurring a negative PayPal account balance. If your account balance becomes negative, you can log in to your PayPal account and, next to your displayed balance, select Resolve Your Negative Balance."

I sold an item via eBay using PayPal. The customer was not happy with the item. She contacted me via PayPal and wanted a refund. I replied (through PayPal) that I would return her money once I received the returned item. I contacted her through my personal email and gave her my phone number if she wanted to discuss. She filed a PayPal dispute, saying she would not return my item until she got her money back - $225.00 not including postage. I contacted PayPal. They advised me to refund, and they would see to it that she returned the merchandise and if anything was out of order (merchandise was not in the condition I sent it), they would revoke her refund. I refunded her money via PayPal. I never got the merchandise back.

Bought $640 worth of 10 boxes of product (infant formula). Seller sent 10 boxes (40 cans). 3/10 boxes were incorrect flavor. I returned 3 boxes and the dishonest seller never refunded my $192 back. PayPal closed my dispute in favor of Seller with "item violates the PayPal acceptable use policy" without telling me what is it that I violated?... WTF?... Filed a credit card charged back with all of my documentations and got my credit back within 5 days. I shouldn't even wasted 1 month with PayPal resolution center and should just go directly to my credit card. Paypal protection is a joke.

If anyone for any reasons has you pay for anything via requesting money. And you pay with a PayPal balance, you are not covered in event of scam. PayPal only covers transactions paid with CC because they are paid back by CC company. Essentially they offer no coverage. We made a payment for a rental on PayPal. On move in date keys didn't work. Paypal said as long as the other party does not call or respond in 10 days we get money back.

I had a charge on my account that wasnt supposed to be there and after weeks emailing paypal and calling a few times my claim keeps being closed and I'm told to contact the saleright. I've tried for weeks with no luck but they dont care I'm out money. They got their fee so that's all that matters. I had an business account but no its just a personal account because my bank is trying to help me now and I have to leave my account open until this is taken care of. I'll be glad when it's over and I can close my account and never use them again. I will only use square from now on for invoicing and paying. Beware of using PayPal. They are there to help you if there's a problem.

This company is absolutely unbelievable. They're not even going to send me a reply to my mails after one week. They have this new rule now that you can't get your money out from them unless you provide a bank account. All fine and dandy, except that bank has to be in US and I am not an US citizen. This is beyond stupid. Why allow me to make an account from Europe if you're not allowing me to withdraw my money? I've been trying to contact them on the matter, but they just don't seem to care. To top if off, after sending me some default email they had the audacity to send me an email where I should review their "performance for customer support". What customer support I might ask? There was absolutely none!!!

I used to think PayPal was a convenient way to pay for lots and lots of things and services online. I even had some recurring payments set up for things like Netflix etc. I have recently moved all of my recurring payments to my credit card and will NEVER use PayPal to pay for anything online unless there is no other choice. The reason is because a year ago I signed up for a software membership site. Apparently when I paid for the first year of membership through PayPal I agreed to a "payment agreement" with the merchant.

Paypal will violate their User Agreements, arbitrarily withhold your money, lie to you through customer service and leave you with no recourse. I have been an Ebay member since 2003, and have been using Paypal since 2011. I occasionally sell my extra camera equipment and have never had any issues or disputes selling anything. I recently sold three lenses at 500$, 200$ and 650$ and Paypal decided to withhold the funds on the 500$ and 600$ payments without notifying me which is against their legal agreement, Section 10.5 requiring a notification.

A buyer opened a claim for a handmade item that could take up to 3 months. Of course they didn't read the completing time so they opened a case, I rushed to ship the package out to find that the address/label had a error and the post office turned it to me. I reshipped the package that ended up being delivered to the exact address the buyer gave me. Since it was a new tracking number I couldn't update the tracking number on the website, I had to call. The first call I told the agent what happened and he said "Ok no problem, I'll put the new tracking here & have it closed in 24-28hrs". I then later got a email saying it was denied. So Im confused...

I have been trying for 3 weeks to get a resolution as to why I cannot transfer funds to my paypal student accounts. I call the crappy customer service and I am put on hold for hours and no one returns to the phone. On one occasion, I was transferred a total of 8 times and all 8 time I received 8 different answers. I even emailed them, no response received. I am in the process of trying to find out who their competition is. They can't be any worse than this. It is unacceptable to treat customers this way, especially when you have all of their personal financial info. THIS COMPANY IS A JOKE!!! CUSTOMER SERVICE IS NONEXISTENT!! I AM ON HOLD AS I TYPE THIS AND HAVE BEEN FOR 30 MINUTES!!!

On June 6, 2016 I bought an item from eBay using Paypal, and it cost around 109,5 euro - and PayPal debited the same amount twice from my German bank account, whereas only one transaction showed up in my PayPal account. I phoned the PayPal service and they suggested I cancel the 2nd transaction with my German bank. And my bank proved there were two transactions with the same amount of different transaction numbers coming from PayPal. However, PayPal couldn't resolve this issue and blocked my account until I reported the unauthorized transaction and made several phone calls with PayPal again. And they said the issue seemed to be solved in the system and they couldn't do anything about it.

Bought a computer online through PayPal. Paid PayPal $229 which they paid for the computer. I requested a cancellation of the deal which the supplier did promptly, and the supplier then sent the money back to PayPal who notified me I had the money in my PayPal account. Problem is, my PayPal account was frozen as I cancelled it long ago. They are the bottom of the barrel and not worthy to be in business. They refuse to discuss the matter. They are trying to verify who I am (my name, address, and credit card # were on the payment) and are now holding MY money!

Tried to send a payment to someone for $251.15, and for whatever reason I kept getting an error that said "Your recipient doesn't accept payments from this kind of card or bank. Choose another and try again." I knew the money was in my account, so I had no idea why it was declining my debit card... So it defaulted to using my bank account. Transfer sent, and then the seller realized it placed a hold on the money. Instantly she cancelled the transaction...

My dispute is with PayPal. May 25, 2016 I made a purchase for $71.85 using PayPal (credit). My account had a zero balance. The next statement I received was July 8, 2016 for $98.85. I thought this was a purchase, however it was the original amount I owed ($71.85) plus late fee and interest. There is nothing on the statement that says I have missed a payment and that a late fee is attached. I never received the original statement. I have all my PayPal payments and statements going back to 2012. I don't delete them. I never got the statement. I checked my trash file, I don't empty that either. I suppose it could have gone to the spam account, but then why do I have 3 1/2 years worth of PayPal email that did not?

Using PayPal is as good as using garbage!!! Their system is crappy and their call center staff are just dumb. I will never ever use it or advise anyone else to use this crap called PayPal. Just so everyone knows, if you have a PayPal account and you are changing countries, then you should create a new PayPal account and also sending money to PayPal account to bank in different country is impossible.

They are just funneling money through SYNCHRONY FINANCIAL and making money on the stall... GREEDY HOGS!!! DO NOT USE PEEPAL UNLESS YOU TOO WANT TO GET SCREWED!!!

My account was "limited" recently just because of the fact that I entered the wrong date of birth unknowingly while signing up. How stupid is that? And on top of that instead helping me as a customer resolve this issue and provide me with options they instead they send me a very rude email telling me that they will continue to put my cards and account on hold until I contact their customer service to deal with this issue.

I paid for service through PayPal for the "Payment Protection on goods and services". I even clicked the little button to confirm this was for goods and services and needed protection before sending payment. When I called to make complaint that services were not done, others were partly done, additionally my home was damaged, and fixtures were stolen from property. The initial customer service representative (which I was later told by third customer service representative that she was the best, won awards, and "knows what she's talking about"), she assured me my claim was covered. I made claim she explained the process and said I'd be contacted for evidence if needed but only if a rebuttal was needed. I wasn't offered the opportunity to offer evidence, affidavit (as apparently he did), or rebuttal to what he said.

I transferred funds to my bank account. After almost a week, they said it was rejected. No reasons why. I was charged about $6 for the error that I dont know about. I said "it's fine". I registered another one, making sure everything is perfect since I dont want to be charged another $6. Same thing happened again. That's almost $12 wasted in PayPal. I tried calling them but said my number was not registered. It is registered, probably not validated so I tried validating it. I did not get any code until the code expired. I tried email, but answers doesnt match my concern. I email again. I was told to check the website and create a new ticket. I just want my $12 back and I can go elsewhere.

THE MAKING. USE YOUR GIFT CARDS YOURSELF WITH VENDORS. Very frustrated with PayPal announcing they completely honor gift cards. I had one for $100 and tried to use it on a purchase for $172 WRONGLY thinking logically that the card would have the $100 value deducted and then PayPal would deduct remainder from my backup account which had plenty of funding to cover.

I had my PayPal account for 6 years with few problems. My husband's card was linked to my account and I had zero issues with using it go buy various items and services through PayPal. Well, a few days ago I used an Uber, with his account as a primary account and another low account that I had not yet deposited funds, but when I went to check my accounts, his hadn't been touched. But my secondary was overdrawn almost $50! I tried to remove all my info because I did not trust the company at this point, but they didn't allow me because they were putting the same charge through to my other accounts!

I have been doing business with PayPal for a while and they have frequently limited my account without explanation and have closed it without warning. They held the funds for 180 days. My business came to an abrupt stop. I am informing merchants of these faulty business practices to help keep their business in good standing and to avoid using PayPal.

I normally usually only use paypal to buy items however for the first time sold an item that cost me double of what I sold it for for starters plus have used my own money to send it thinking there would be no problems. Was in touch with the buyer who said they had sent the money through paypal on Saturday 29th July which was on a weekend. It had not shown up in my paypal till Monday 1st of August the day I sent it to her. I'm actually fuming right now wondering what can I do because sorry but I don't have any faith in paypal fixing this problem let alone listening to me because they have sent me an email with links that went NOWHERE and they make it hard to contact them however I will attempt tomorrow to ring. Not confident in them answering. It seems its too late. They have already reversed the payment that was pending and meant for me because apparently I had some dash case against me to do with this. WHAT???

First and last time using PayPal to receive payments for my business. I received a 2500 payment from my customer and PayPal put a 21-day hold on the funds without any type of notice until after my client paid! Called customer service and was told by the first person there is nothing they could do, yet they give me the ability to online to request an increase, so this tells me she was clearly lying intentionally, or has no idea how her company works. From there I was put on hold for 60 minutes and eventually hung up.

Turns out Paypal never charged me for the original transaction and they nor I realized it, which is why the other company's refund was never refunded to me by Paypal.

I have been a customer in good standing 100% with Paypal for over 11 years. Every time I sell something over $100 Paypal holds the funds for over 15 days till the customer receives it and writes a positive review. So not only do I get stuck paying eBay their fees right away and Paypal their fees but I have to pay out of my funds for shipping. None of the money made from the item sold goes towards this right away, it all comes out of my pocket in the hopes the customer is fast at responding and ok with what they ordered. If they are not I'm out all of this money plus I have to refund the amount of the money of the item. This is a ** process for customers that have proven to be 100% great customers and that Paypal knows they are going to get their money from because they have all of their banking information.

On Aug. 9, 2016 my wife tried to pay a plumber from our checking account, however the charge would not go through, so I went online to our bank account and found a charge by PayPal E-check for $798. We don't have and never had a PayPal account. I called PayPal immediately to find out who charged us. The customer service agent would not help us. I asked to speak with a manager. He said no manager was available today, so I asked to speak with somebody higher up. He said there was nobody available. My wife called our bank. They will get it straightened. The person she was talking to told her that PayPal has the worst security and customer service of just about any company that they have had this type of problem.

PAYPAL IS A SCAM; they're holding 170$ of my money because my debit card was lost/stolen; their "limitations" departments is absolutely horrible; their supervisors can't even do anything. I've done it before!! Ha. Guess I'll just have to call when a stupid ** isn't working on the phones; like I took that money out of my bank and they can't give it to me for 180 days?! That's 6 months!? That's highway robbery to a T literally on a highway and they just robbed me of my 170 balance at PayPal; so DON'T USE THEM. THEY GET YOUR INFO THEN THEY SHARE IT.

In May I created a PayPal Business Account using the generic templates to complete all necessary information. I then received a request for additional information which was provided the day after the request even though it was considered irrelevant for the type of business I operate. To cut a really long story short it is now 8 August some 70+ days later and still I don't have a verified account. I have called and emailed many times with the consultant apologising for the delay but still not offering any solutions. It is very poor form and I have 70 days of being unable to simplify my customer's transactions and therefore losing some in the mean time who are shy of putting money directly into an account. Lift your game PayPal. This is day 1 of me getting louder and louder until you resolve this issue.

I don't know how paypal is allowed to do business!! They have to be the worst COMPANY AROUND. I use to buy and sell on ebay for years. Had a paypal acct. Never no problems till one day they decided they wanted everyone to have a bank acct. I didn't want a bank acct. No need for one. I get social security and everything is paid off my debit card!! But paypal forced the issue and if you didn't get one you couldn't buy or sell. So I opened acct at bank. But on my paypal acct it was linked to my debit card. I called paypal and explained that I would not keep any money in that bank acct. So ebay sends me their monthly bill. And I go to my paypal acct and pay it. I set and watched paypal take the money out of my acct.

I returned a few items back to company in China and followed their shipping instructions. When the package couldn't be tracked due to it have to go through US customs the seller said they have so many returns - they couldn't locate mine. I know the package left for China on may 28th so I know they have it. The Paypal resolution center gave me the run around for months asking me the same questions over and over again. I followed the seller's return instructions so if they can't find the package that was sent to the address they gave me it's not my fault. Paypal was very unprofessional dealing with me and all they accomplished was letting a company in China keep a disabled Americans money.

Wow these people are cold hearted. Had a medical condition in october of 2015 which made me not able to do eBay and I had a 0 balance. Then while I was sick someone made a claim on my paypal for around 370.00 and they paid them because I did not respond well. I could not. Well I called paypal and ask if they could activate my account so I could pay them by selling on ebay and the first 370.00 I made would pay them back. Then some 30 year old collections guy named Matt said they could not do anything for me. You would think they would do that so they get paid. Was on the phone with him for 36 min and still all I got is our policy is they cannot do anything for me. So people do not get sick when using PayPal. They do not care about their customers.

Since May 26 2016 I have been trying to confirm my account with PayPal. They had a warning error on my account telling me I needed to provide them with information on my business operations such as my tax ID number, my business filings with the state, Proof of who I did business with, Proof of the major vendors are and proof of who I make sales to.

It is now almost impossible to speak to a human being when trying to contact PayPal. They used to have a personal service but no longer. They are linked to eBay and I think both parties need to review their customer relations as it was their customers who made them such a successful business. If they continue the way they are going they will slowly lose their customers, who will go elsewhere. How many times over the years has the same thing happened.

Their automated reply service made it impossible for them to address my issue and consequently, they closed my case without refunding any money (it was the seller's fault -- they delivered my package to a wrong address). Since the seller (Shein.com -- NEVER shop there!) provided receipt of shipping, PayPal closed my case. I tried explaining to them, about 8 or 9 times that my purchase was shipped to the wrong address but since PayPal doesn't appear to have real people reading customers' messages, they screwed me over. I am very disappointed.

The customer service treated me with hostility. I had trouble purchasing something via eBay with PayPal and they weren't being helpful. The lady on the line was being rude and was asking me unnecessary security questions.

I filed a dispute 7-18-16. I had 716.00 stolen off my card. I called in and filed a dispute then sent an email in writing to disputes. I then received an email stating I needed to send an email asking for a provisional credit so I did that the same day. I was sent an email from Paypal thanking me and I didn't need to do anything else and I would get an update in 10 days (8-1-16) which is accurately 14 days from the time I sent my dispute. I called every hour on the 1st of August but they had no update and I was told "you just have to wait".

PayPal uses deceptive and manipulating business practices to gain access to consumers’ money, including the promise that consumers' money will be “safe” with PayPal, but then temporarily or indefinitely holding consumer funds at their own discretion. They consistently send correspondences which are vague, false, inaccurate and/or deceptive. Doing business with PayPal is at high risk: Not so much from online hackers, as from customer chargebacks and PayPal policies themselves.

Last month (June 2016) I sold a guitar on eBay. On July 28th, 2016, I received an email from the buyer the neck was warped in 3 places and a luthier told him it would cost $150 to repair and he wanted me to refund $150. I told him, "No. You've had it for over 30 days and you could have contacted me sooner." He opened a return case with eBay and wanted to take advantage of eBay's buyer protection. eBay told him the item was not eligible, even though the auction stated it was. He then opened a case with PayPal claiming the description was false. That simply was not true. The guitar neck was very straight. PayPal contacted me and said they felt the buyer deserved a refund and that debited my account leaving a negative balance. Now my account is frozen. This is a simple case of either buyer's remorse or he abused the guitar. Either way, I am not responsible. This judgement is unfair. Any ideas on how I can fight this?