PayPal Reviews

Experienced the same crime as everyone else. PayPal closed my account and confiscated more than $6,000 with no explanation and no means to resolve the issue. I will make it my full-time job to report and put these scumbags in their right place.

PayPal is more than a joke! It is a nightmare to get a response from them relating to issues or complaints! I still don't have a response for the last e-mail that I wrote them a month ago. If you change the country of residence, you have to close the account and open another one with new country details. They are incompetent and surely lost a customer!

I sold a miners contract to a Miss Susan **. After 6 fraudulent charges to pay me for my services from different scammers, this one actually appeared real from 09/19/14 as the charge went through. I provided the service on a week later to make sure the payment was NOT disputed. Then removed the funds to my bank account 10/3/14. ALMOST A FULL month after payment. Now in 01/26/15, it turns out the charge is fraudulent. 4 months! So even though they state the issue is unresolved, PayPal with NO PERMISSION went into my checking account and removed funds to cover their lack of customer security. I am issuing a collection notice and reporting them to my bank. They had no legal recourse to do so. No judgments, no phone calls, no letters, nothing. No one is allowed to conduct business this way. It's flat out theft. Please Facebook me, I will issue a collection notice on PayPal on your behalf for nothing.

PayPal has proven to be very professional service for online shopping. I have never had an issue with a purchase of a product and the only billing issues I have had were of my own making. They address any issues with billing on a very timely basis and are customer oriented. I feel very secure in using PayPal for one time purchases and for reoccurring payments via the internet.

I called to check the status of a refund, and they had me on hold for over an hour and never answered the ** phone. Pieces of ** are wasting my money and time.

I have had three PayPal debit card for years, never used it. Finally for my job I decided to use it for direct deposit Oct 24 2014 from each card I instructed my payroll to deduct a specific amount for each card from my pay check. The following week my check total $509.00 totaling on three debit cards. Later that day when I was trying to use my card the balance was zero dollars. I checked again, and checked the other cards the same. My funds was taken without notice, no explanation, no reason. Not even a letter of explanation still to this day. I have written letters and no reply. Then today they have the nerve to send me a new card. I am taken legal action..

I purchased some goods for $41.83 from a clothing company in China on November 6 and the money was withdrawn from my checking account through PayPal. After 30 days, I contacted the company to let them know the shipment had not been received and the shipping information provided was inaccurate. They verified that my shipping address was correct in their system. After 45 days, I contacted the company again to let them know I had not received the items. They told me to wait 60 days. After more than 60 days I contacted them again and filed a dispute with PayPal. PayPal closed the dispute because it had been more than 45 days. This is completely unacceptable. I have been defrauded and now have no recourse because PayPal did not protect my transaction as it promised it would.

About 3 years ago I opened an account with PayPal to pay for iAfrica subscription. After about a year I called iAfrica to cancel. A year after I noticed I have been charged $4.99/month even though I cancelled. I called PayPal, they told me they don't have the transaction in my account. When I logged in my PayPal account I didn't see the transaction either even though was being charged for over a year for something I cancelled. I called iAfrica, they told me to cancel online, which I did. To make sure I called Chase to block any payment to PayPal. When PayPal could not charge my Chase account, they went and charged my American Express account - I don't know how, I never gave them the American Express account. I called American Express to block PayPal, which they did.

I've made a few payments to PayPal before and never had an issue except the hold up of sending 2 transactions to my bank acct. and then taking them back out and logging the amounts into PayPal account. Not sure why it takes several days to do this, but it was annoying. Then I sold something on eBay recently. 1st, eBay limits me on what I can sell the item for until I build a reputation...what? So I have to take a $200 loss on the item I was selling because they would only let me sell it for $500. It sold in 1 day. The buyer used his credit card to pay PayPal. Funds showed up as Pending, till after buyer confirmation. I uploaded the tracking number to eBay and PayPal and it said I would be paid within 21 days of confirmation of delivery. Item gets delivered. I have to link my PayPal to my bank, again, do the whole 2 low amount transactions all over, then it states I can transfer to my bank at that point.

I purchased an item and selected PayPal as payment method. I indicated payment via my credit card. A PayPal popup appeared and I closed it and completed my purchase only to find my credit card choice reverted back to direct withdrawal from my bank account. I did not choose this, I did not change the option, they did and in a very underhanded way. What irks me is this is not the first time they have done this. I've gotten messages to check some info I entered and lo and behold, they changed my payment option.

I suggest no one use paypal credit. I had an account with them, someone hacked into my stuff and charged a lot of things off ebay. Now they will not work with me to get it straight. I even had a police report, said it was fraud but no idea who done this kind of thing to me. They are about the rudest customer support I ever seen. I think ebay needs to get another company in, instead of paypal. They suck big time.

Went to put money into my account, was informed that this ability was restricted due to 'Federal' regulations from 2014 until I provided a Photo ID, Proof of Address AND Confirmation of SSN. This stumped me as I never had to do this before and I have put money in from my account before (2-3 years prior). Went looking for contact information and got the phone number, along with a 'One Time Passcode' (really?).

I have never purchased anything from Cabela’s before this past November. I purchased an item as a Christmas present or my son. I checked out using PayPal and the item was delivered to my home. I have used PayPal for years and never had an issue until this transaction. After the purchase I begin receiving emails concerning a PayPal credit (which I did not have). After many phone calls to PayPal and Cabela's, I have discovered this. PayPal blames Cabela's and Cabela's blames PayPal and neither will take charge to repair this problem.

PayPal don't provide any real protection whatsoever to buyers. You've got just as much hope of cancelling a check 2 weeks after giving it to someone! Don't use PayPal and actually assume that you're getting any kind of protection.

Purchased through PayPal an electronic tablet. It took about one month to arrive. As soon as I opened the box, I saw the tablet was defective & didn't work plus I was overcharged for the shipping. I filed a dispute with PayPal, they came back with a resolutions from the vendor for a refund of $18 when I spend $79. I refused that refund and was told by PayPal I must return tablet & pay again for the shipping back to China. The return shipping cost me, another $28. I informed the dispute resolution that the tablet has been returned and I want total all monies spent refunded, $107. Paypal, or should I call them "PayEnemie," responded back that they need the shipping label that I had already sent them.

Had a spoof email and what a hassle getting Paypal to deal with it! Took days! Then had 301 dollars in my account. Wanted the account closed and gave my bank info and told to wait for 3-4 days. Did and then told after numerous calls that it did not transfer! Then asked of another way and told could send a check to me, which then took 1-2 weeks! WHAT! Playing with my $$$ Paypal!!! Close your account. Adults they know why!

I purchased coupons on 12/14 and 12/18. Could not shop as I had surgery on 12/15. And doctor's orders to not work but rest on 12/15 and 12/16. Printed first set on 12/18 and headed to shop on 12/19 and all were used already. I notified seller and then went to UPS figuring the other would be good and seller made mistake and would replace. Printed them at UPS. Went back to store and coupons that I received on 12/18 had all been used on 12/16. (I didn't even get them until 12/18) So any intelligent person would know I had been scammed.

I sold concert tickets on eBay and used PayPal for the payment. I emailed the tickets and even got an email back from the buyer stating that they received the tickets. 90 days later, the credit card holder filed a dispute against the transaction, so PayPal deducted the balance from my account. After sending them numerous documentation that I provided the tickets and confirmation of the tickets being received, PayPal advised me that they are not covering me only because there's no tracking number for the tickets. I asked how can I provide a tracking number for tickets that were emailed. I told them that I am not responsible for verifying the buyer's identity, that is PayPal's job and purpose. Needless to say, they are trying to have me foot the bill for their issue. Everyone who has a problem with PayPal need to contact the FTC at ** and file a complaint against them and even contact a lawyer if you can.

I was charged $67.00 out of nowhere because of a mistake THEY made (not surprising). I called them about it. They said they would send me a letter to show my bank. They then screwed up the amounts of money on the letter and misspelled my ** name. Everybody that works for their customer service is most likely not going to speak English. Because it took me a few try's to call someone that I could BARELY understand. ** PayPal.

Will never use them again.

I made a mistake and use Paypal to purchase some items. I notice my mistake when I received the confirmation email. I called the store where I made the purchase and they issue me a refund. Now paypal said my account was Negative $51.00 and took it upon themselves to withdrawal the $51.00 of my refund.

I called and sent them the vendor email stating he received my return, which they said would suffice. They sent me no notification of where the process I was. I called 1/7/15. They had not opened the email attachment with the return notification. I requested verification that I completed all required steps. They refused. They said I would hear from them in 90 days after Dec. 2, 2014. I have made many calls to Ebay, the vendor, Microsoft and PayPal. They have not updated my status in the return process or told me what it was.

After charging about 600.00 worth of goods through paypal connect during the holiday season, I made two payments to pay the bill before the due date. Paypal received the money directly from my bank as was shown on my electronic bank summary. Paypal did not give me credit for the last payment until 10 days after their receipt of it. When I asked the customer service representative about it, she cast doubt on my payments because she said that they were rather large. She stated that they had to see if I was "kiting". I have no idea as to what she was talking about. She said that my email address was incorrect. She asked me for my email address and I gave it to her. She said that the one they had on file was wrong. I asked her what email address did she have on file for me and she stated that she couldn't tell me. I don't trust this company!

I was selling clothing on Ebay. But there are some buyers using power of ebay protects buyers and they abuse that power. This is small thing, the big thing is Ebay restricted my Ebay account and then PayPal limited my money for 180 days. Think about eBay and PayPal doing this to over million people and how much money will they get from their customers. Why government don't do anything to them? They are the big scammer and criminal to their customers. They are the one steal their customers' money to make money. I hope everyone be extra careful of eBay and PayPal. Try not to use their service. You will regret to death if you use them.

My wife made a purchase from Amazon and used PayPal. We've used it with our credit card many times without a problem. In December 2014 we discovered that purchases were not being put to our card but mysteriously we now have a PayPal Credit Account. I am unable to pay the balance without linking to our bank, something I am unwilling to do given all the bad reviews I read about PayPal Credit. There is no place on the web site to cancel. The cancel account button simply says call them on the phone. I called and after waiting on hold for nearly an hour was able to speak to a representative and by being forceful had him pay off the PayPal Credit using our credit card. When I asked him to close the PayPal Credit account he would not do so since the account was opened in my wife's name and only she can cancel it. Since then we have been unable to get through the phone system. This 'service' is a scam. We don't know how we got in to it and we can't seem to get out.

My Paypal account was hacked in the fall of 2014 and it took a while and more than one phone call to Paypal, but eventually my funds were returned to my account. However, shortly after that I received an email from Paypal informing me that my account was limited-- translation: it was all but closed. The reason: I was accused of credit card fraud myself even though there was $0.00 balance in my account. Explain that to me. And Paypal said they had sufficient evidence against me though they would not share that evidence with me. So now I can't buy or sell on Ebay because of most merchants use Paypal exclusively for transactions. I'm frustrated because I was wronged and now I'm accused of the same wrongdoing. In my opinion Paypal has gone down in competence and customer service. Their customer protection has been proven to be flawed. Can someone please look into this for me?

Is PayPal dangerous for your business? Is PayPal dangerous for your customers? Does PayPal force companies to act against the customer privacy? Is PayPal finance situation stable or it’s close to bankrupt? To protect our customer information and minimize the risk for them from today we have stopped accepting PayPal. Another problem is that PayPal has not been able to transfer over €12000.00 of our funds to our account. (PayPal reject the transfer to our account.) In the same time we have seen some news about dismissing 3000 employees by eBay/PayPal in the coming year which explained the current situation of this company. Based on these facts we have disable PayPal module in our website.

My husband and I decided to try and use PayPal credit to buy a computer on Apple's Education website. On the website, it allows you to select PayPal credit. We selected this, thinking it would be a little easier to just pay it over 6 mos. What we DIDN'T know is that PayPal credit is "not accepted" on that site, so it immediately hit our bank account. I turned around and immediately paid PayPal a payment of 1000. Three days later, my account was debited 2800. I called Apple and PayPal for help, and neither was helpful.

Here's the story: my clients paid me on 9/5/2014. Because PayPal does not show the vendor name on their charges (which should be their FIRST change), clients disputed the charge 10/28/2014. They immediately reversed their dispute. Their credit card company re-charged the clients on 11/19/2014. On 12/7/2014, PayPal still claimed to have no resolution, so clients, credit card company, and PayPal all got on a conference call together to try to resolve issue with PayPal. Now, 12/30/2014, PayPal says they still don't have the funds.

PayPal has sent a payment owed from last month to collections!!! After I bought something on eBay, I used PayPal to purchase the item. I forgot that I changed over my bank account information and the transaction never processed. PayPal NEVER CONTACTED ME TO TELL ME THIS. Instead they sent my debt to a collections agency DEVASTATING my credit score. Seven years of paying bills on time all out the window. Thanks PayPal!!! Again just to be clear this debt was from LAST month and PayPal never bothered to contact me to tell me that I owed the money. They are an evil company.

Paypal is a business that sells false advertisements to get you to feel safe about your money being used on the internet. I used PayPal's guest account which is a part of paypal but they discredit any problems that arise from using a guest account. This is the second time an eBay seller has swiped shipping fees which add up to a total of $120.00 and paypal is not willing to help with the situation. Paypal employee told me I should receive a return on my money in three days only to find out the Order was going to be shipped yet paypal claims this is an issue I have to fix. After I called back to find out what was going on they discredited any wrongdoing on their part. I'm just posting this so people can stop getting used by these theoretical people calling themselves the middle man to your transaction until something goes wrong. I will never be a client of paypal again due to the fact they Have been dishonest and costing me money out of my pocket with nothing to show for it. A laziness in your company should not cost me as customer money. I called them day after the order and they said it was cancelled when it really wasn't. Thanks paypal employees. You just lost an expensive customer due to your lack of expertise and communication.

Paypal has no protection to offer to their sellers. If you are using a Paypal pay here, or using them as a merchant account, be aware of the way they handle chargebacks. Anybody can come to your store; buy products and Paypal will just refund them for no reason. It does not matter if it's 30 days, or 180 days. This is just unethical.

I ordered a software upgrade and I paid via PayPal. I never received the installation key from the vendor. I tried contacting the vendor but received a reply saying the email address was not valid. I contacted PayPal thru their resolution process and each time was told that my case was being reviewed (yeah right). I never received any information from the vendor or PP as to why my case was being denied. Now the final reply from PP says "we found that the vendor adequately described the merchandise".

I put an old (collectible) Rolleicord camera on eBay which was purchased by Mathieu ** of **. He complained that the camera was rattled - a fact that I dispute given that it was made in the 1933 - extremely rugged and because I packed it extremely securely. He then recover his payment and kept MY CAMERA. I may book that is not just simple thief - it is Internet fraud and Postal Fraud. Since these are the primary elements that he used to steal from me. So, if you want to make money quickly - buy something from eBay - Claim it broken - keep the item you 'purchased' and then get a refund from PayPal. EBay will tell the victim that PAYPAL's responsible. PayPal will not answer your complaint. Then you sell the item again - this time not using eBay... It's a simple fraud crossing state lines.

There was an error on my account and payments were repeatedly submitted from an outside source. I asked that this source be blocked and it didn't happen. This resulted in over $1,000.00 in fees being charged to my checking account that is linked to my PayPal account and no one seems to care. I've called customer service regarding this and I'm passed from person to person with no resolution other than to now block my Paypal account so that I can't use it and I have a business. The Customer Service agents are so rude, it's appalling. They are smug and nasty and couldn't care less. I even received the comment "yeah well." I need help, not attitude. They should consider some serious customer service training other than how fast they can pick up and hang up the phone. The bank isn't blameless, and perhpas I am not as well, but Paypal is the one in control.

I do online selling business on etsy.com through PayPal. 24-Oct 2014 they will review my account and then put a limit. The limit is postage proof of delivery and provide invoices. I will provide all as per PayPal requirement. After providing this they review my account and say due to some excessive risk involved in your account and suspended my account. As my point of view this is not a valid reason. I will add all document submitted which I sent to PayPal. Invoices is my supplier which can be needed to PayPal. Thanks.

I purchased Microsoft Product and realized the account being charged on PayPal was my checking and I did not have the money available. I asked Microsoft to cancel and then I would reorder after I changed my PayPal account to charge my credit card. Microsoft was very willing, the charge came through and in a very short time frame the refund appears on my PayPal transaction listing. The charge goes to my checking account immediately on that day. Now it is 4 days later and my $116.00 is still not showing in my PayPal balance. How is this okay? The company already issued the refund so why do I have to wait.

Paypal held the payment from my client for three weeks before releasing it to me. My client received her product, and paid promptly; however, Paypal (without expressing it clearly during any of the transaction) held the money "to make sure both parties were satisfied with the transaction." I called after two weeks to find out what the hold up was, and the customer service rep said it was because the amount was an unusual amount for my normal business transactions. This didn't sound right because I've taken payments over $1000 before. When the money still wasn't there in three weeks, I called again, and a different service rep said it didn't matter what the amount was, that because my client checked "goods and services" during the payment process, the money had to be held for three weeks. Now, here I am almost a month after the sale. My client has my product, and I have yet to be paid. To say the least, I am very dissatisfied with the unnecessary delay and will do everything in my power to never use this inefficient service again.

After spending twenty minutes trying to close my account, using PayPal's instructions which were completely useless, I called their consumer help line. After listening to 5 minutes of nonsense I'm told I can close my account online, which was the very reason for my call in the first place. When I go back online to my account, PayPal tells me I CAN'T close my account! Really? Since when can a consumer NOT close his own account? When I go to the "PayPal community" with this problem I find that almost everyone using PayPal has extreme difficulty closing their accounts. Since when is it legal to hold a consumer hostage to his own account?

I cannot access my own account for expenditures before September of this year. I have to apply for that information and now wait for 72 hours. I write to service@Paypal.com and they respond saying that they don't do email responses. Say what? What substandard service! Phones ring and ring. No answer.

Paypal has AWFUL customer service. I placed a transfer, through Paypal, FROM MY bank TO Paypal. Within 2 hours of the submission, went online to cancel but was unable to do so. Called Paypal and was connected to one of the stupidest reps on the planet. Told him I needed to cancel the transaction and was informed that he couldn't do it because the cancel button was no longer visible on his screen. What??? So for a 3-5 day transaction, within a 2 hr time span, the submission cannot be cancelled? Ridiculous. Can I cancel the account? No, because there's a pending transaction. Right but it's pending TO ME!! After I was finally able to be transferred to a supervisor (after asking at least 3 times because he kept saying that no one above him could help me), that person explained that the transaction cannot be cancelled because it was more that 5-10 minutes after the submission. Really? Where's the shovel because that reeks. Needless to say, I should have read reviews prior to signing on to it and I will inform everyone to NEVER use this service. I only used it as a means of filling the Paypal prepaid card for easy shopping but it will be cancelled as soon as humanly possible. I will definitely use AMEX prepaid instead.

I'm an Ordained Minister, and while out of town recently, I counseled a woman over the phone in NYC where I live. She paid me via PayPal. This was on October 27th. Imagine my surprise on November 12th when I got a notice from PayPal to say that she had never authorized the charges and the money was taken from my account. I was invited to dispute this, which I did. I'm not the most computer literate person, but I had help and we sent 4 x screenshots of texts that she had sent me: Requesting the service; Making a date and time; and Agreeing to pay via PayPal - which she did. As far as I'm concerned, this is SMOKING GUN PROOF OF A REQUEST FOR MY SERVICE WHICH I PROVIDED THE FOLLOWING DAY. How can PayPal then say that her complaint is justified, case closed, and I have no recourse?

I am very disappointed about using PayPal doing a purchase with a China vendor. Item was not as described (dress). I contacted vendor and complained, they suggested for me to keep item and they offer a discount on my next purchase. I said no and decided to return it for an exchange for something else or refund. Since I used PayPal I opened a claim through them. I shipped dress to the address provided in China, waited almost a month. Vendor says they still have not receive it. PayPal requested a tracking number, I sent it, and today I just received an email telling me that my case is been closed, since my tracking is invalid! I even sent them a payment receipt along with USPS tracking! All I have now is a bad experience of a $85.00 transaction buying from a China vendor using PayPal. I decided to share my bad experience to help others not go through this...

Several issues: 1. My original Paypal account was frozen by the company when I changed from a bank to a credit union. In this process, a payment to an ebay merchant "bounced." I had to send the payment of $2 overseas in cash by snail mail. I hope the merchant got their money! 2. When I tried to resolve the issue it was literally impossible to do so online, so I had to have three different phone calls to Paypal to get it resolved. We had to close the account and open a new one. This meant I needed to set up a new email because Paypal's system refused to accept the email that had been on the old account. *Note* I must say the call center staff are professional, friendly and helpful. This is A+ for Paypal. But I am sure Paypal does not pay them what they are worth and probably has them on some kind of pressure counter quota system, in order for them to get decent pay.

This company has started removing $50-$200 from my bank account daily and I have paid them off in full monthly. This interest money that they are REMOVING DAILY is intended for other bills. This is the WORST level of credit card company EVER!

I am a first time user to PayPal and I will NEVER use their services again. You would think a refund using a site like PayPal would be easy but that is far from true. PayPal uses credit card wire transfers to exchange funds from buyer to seller and most people would think that it would be the same from seller to buyer if need, but no that is not how it works. Even though sellers can get their funds right away buyers do not have the same privilege or respect in the reversed situation. They can hold your returned funds for 30 days and if they are not refunded by 30 days the only solution PayPal offers is to file a report and they will investigate. Also when contacting PayPal at 1-888-221-1161 the customer service representatives give you the run around and do not even have consistent company training or policies. I had several CSRs and even a manager straight up lie about the issues with my refund and blamed my bank for the problem. I addressed issues with my bank regarding PayPal to find my money had not been processed or transferred to my account/ bank. The lack of customer service and consistencies in company polices/ training is appalling. PayPal and its CEOs should be ashamed of how they treat their customers and their company standards.

I set up an account for myself and the company I worked for over 10 years ago when eBay was just starting to get really popular. One day checking my account, I saw that the purchases that I had made for the company were being charged to my personal account. I called PayPal. This woman with a sugary sweet sappy attitude answered the phone and when I explained the issue, she accused me of fraud!!!!

I made a contribution for one time and PayPal made auto monthly. The problem is I don't have a PayPal account and I don't want one. I made the contribution with my debit card and not to PayPal and somehow they got their fingers in it. To get a phone number that works, they want a phone number from you but I don't have an account. You can't send an email - no account, what do you do. I don't want to be on their list or a customer - I don't like them!!!!!

This site is an absolute joke. My dad bought me hyper quickness sneakers which were 50 bucks (Pretty cheap). We paid that and now they are charging my dad 70 dollars extra and we already paid the 50 bucks! Paypal is a ** joke and is terrible. It's a scam.

Today I called PayPal to appeal the decision to close my claim stating the tracking information I provided was invalid. On speaking to customer support they agreed it was closed in error and he confirmed my return can be tracked to the international hub as I advised. So my claim has been reopened after I appealed and the status of my claim has gone from "closed" to "appeal being reviewed by paypal"...hopefully this problem will soon be resolved

PayPal and their rogue agents almost got away with stealing money from me. After spending an hour with them on the phone, I was able to finally get my money back. Add that to their default practices of freezing funds, transfer delays and you get a terrible company.

They find in my favor, tell me to return item, I say can't it was a digital item sent via email... 14 days later I get a notice they could not find in my favor, and are not refunding money. WTF....

I have tried to contact them so many times and they just keep sending me to FAQ's and telling me to click customer service, which is another FAQ. The customer service is ridiculous and they still haven't given me my money back. The item I received was in NO way new with tags, and it was horribly damaged, but both eBay and paypal have done NOTHING to help. Do not use these services! They'll just cheat you out of money!!

I need full refund of $266.99. PayPal I don't trust you anymore!!!!! I ship item back, I have fact! I don't have my money back, it is fact! I'm very disappointed of PayPal!! Check my account.

Accidentally used PayPal Credit without ever signing up for it. Usually you see an icon for PayPal, but this one was for credit. Couldn't find where I owed or how to pay. Had to contact Paypal credit and sign up then give access to my bank account. I later cancelled my bank info after receiving a confirmation of payment number. Now they say payment was rejected, but don't show that I still owe. Highly confusing and a pain in the ass.

I used to think PayPal was a convenient and good organization to protect consumers. But when I came up against a DOA case and demanded my full refund, DWI denied my right of warranty and wanted to charge me 15% restocking fee. I made a complaint to PayPal, but they just prolonged the case, ignored all my evidence and finally decided the outcome in favor of DWI! The reason I think was DWI paid them (they charged me 2% for using PayPal) to protect their interests, even when they are completely on the wrong side - like in my DOA case. I never trust PayPal again. So customers beware, PayPal is definitely not a good company as you might think. They are ready to betray you for their own interest. You just can't trust them, especially when your seller pays them something (by surcharging your payment, like DWI in this case).

I got jack $49 by the seller using the Paypal. Seller sent me the wrong item because seller know you will ship the item back. I call seller and they said no worry, as soon as they got a return they will refund me and seller tell me where to ship it to them, other location that not register to PayPal. And in my case seller use a drop off shipper and ask me to send it back to same original drop off shipper that the package that ship to me. Then they claim to PayPal you sent it to the wrong place. They never get it because they know PayPal will not do anything. All PayPal asking is the tracking number. A week later PayPal said case close because it's my fault. This is a good way to make money for those bad sellers, right.

Paypal is not a PAL. DO NOT USE PAYPAL. THEY ARE NOT A REPUTABLE COMPANY. They say I owe $15, I say I don't. They refuse to send me a breakdown of credits and charges.

PayPal is a very convenient way to transfer monies but it charges extremely unreasonable fees for items sold. Unless you are transferring monies to friends or family, that transaction is free. You will be charged fees more expensive than state taxes or a merchant fee and the only thing PayPal processes is an email. I know there is more than that but seriously!! I sold an item for $590 and PayPal had the right to pay themselves 10% of my transaction. Are you kidding me?? They get $59 of my money to cover...what?? I'm sorry but I will no longer use PayPal. I sold my item through eBay which also takes a cut but less than PayPal! I don't get that at all. They're all a bunch of thieves. There are ways to protect your transactions and you don't necessarily need a third party to do it!! Seller beware!! (and, yes, I did know prior to sale but needed to sell...just want to inform in case you don't).

I had a charge of 41.95, I cancelled it through bank. Days later PayPal let this go through on my second payment method, my credit card. I've had my case denied 3 times and a company called Pins and Codes are frauds too. I got an email from them saying the site was down. I couldn't have made charge said it's being refunded. That's been days ago I'm at a loss for words at the way I was treated and PayPal and Pins and Codes are crooks.

PayPal appeal denied for being honest person! I recently opened a PayPal account two months ago in order to sell the inventory I bought and accumulated from Macy’s throughout the years as I am an employee in that department store. Every holiday we get Presales and items up to 50-70% off so it's a privilege working there and having an ebay to sell sounded great. So I went ahead and asked my Friend to borrow his ebay on Oct 2014 so I can list most of the stuff as he has high limits to sell. I went ahead and sold in his account for 1 month and half. Made $14000 as I tried to get rid of most of my inventory for the holidays. I'm thinking this is going to be a good Christmas for my family. Over the course of that month and half, sold over 190 items, just 9 returns as buyers said that items were dirty and defective or changed their minds. I refunded them.

Buyer purchased an iPhone from me on a third party site that uses PayPal for transactions. The listing clearly stated it was for use only with Verizon. Buyer tried to use a non-verbal SIM card and it would not work. He tried to get me to accept a return via the third party site, but I told him I was not able to accept it. He then opened a PayPal dispute, claiming "item not as described". I submitted the original listing showing that it indeed was as described and provided proof that he refused to answer my questions. So, I escalated it, thinking PayPal would actually review the case and rule in my favor. The buyer bought something without reading clearly and found out he bought something he couldn't use. I am not Kohl's or WalMart. I don't do returns unless something is functionally wrong with what I sold. I contacted PayPal "support" who offered me this little gem: "We don't know if the buyer is lying, but we have to side with them." So much for seller protection. I will NEVER use PayPal again. I am taking my business to Dwolla.com.

Business account closed before making one transaction. I opened a business account with paypal. I provided all the documents requested. Did not make even a transaction and paypal limited my account. Can't get an answer from their customer service either.

I ordered a compressor for my 1992 Bronco that the seller advertised would fit my car. The part showed up and is not even close. I emailed the seller and never received a response. I filed claims and won because the seller never responded. PayPal says if I send the part back to the shipper at my expense, they will reimburse only the initial cost plus original shipping. When I asked why, they informed me that was their policy and they could "reach out" to the seller for my return shipping charges. I told them I don't do business with people who don't care whether or not their customers are treated fairly and I don't give a damn about their unfair policies. I have done nothing wrong and I got ripped off by PayPal/eBay.

I'm not a PayPal customer but I was charged for NSF fee twice because my daughter has an account with PayPal and somehow my account info was on their record. After the first time, PayPal should have verified the account info before making second attempt to collect the money. Instead they let the system do the job and charged me for NSF for second time. After I complained, they refused to refund the NSF fee. They are crooks. Please don't do business with them.

In May 2014, my wife and I purchased a LCD car DVD player through E-Bay and paid via Paypal. The item was shipped by a company in China. We were a bit apprehensive of that as we were paying $150 CAD for the item, but due to the Paypal refund policy (we found out the hard way that Paypal takes the seller’s side) we went ahead with the purchase.

PayPal has the worst and the most annoying services ever, they're just making the life harder for you instead of making it easier. Wanted to buy something on promotion, they canceled it claiming for security reasons. Spoiled my deal, the item is no longer under the promotion, got my PayPal account limited and still didn't get my money back.

PayPal "settled" my dispute because the seller responded to the charge. They claim the description of the item was accurate. It wasn't. It was a legitimate-looking electronic ticket that was in fact a fake. I have all the correspondence between me and the scammer, including the fake e-ticket. PayPal isn't interested in proof. Their policy, if the seller says it is so, it is so. I filed a report and called PP without hours of the purchase to ask them to withhold payment but as far as they're concerned, I'm SOL.

Another victim of PayPal - kept my money, freezed account by telling me you I opened disputes for fake company upon item not received. Limited my account - 5 years old account. Can anyone please ban and close down this company permanently. My money gone, gone and I can't do anything. I am so sad. PayPal is kind of death sentence. I wished someone can take them to court for permanent close down their business. They are black spot on online merchant.

I made a purchase to my PP CC and they went into my bank account instead. Just like all the other people here I overdrafted + fees. Upon talking to approx. 12 specialists nothing got accomplished. Just wanted them to switch it to my credit line. I'm still trying to close the account. None of their specialists can figure it out. It's frustrating and scary to know still happens.

Finally a scam happened to me .. and #NoThanks @PAYPAL .. you were not on my side. Lost lots of money. I ordered a ceiling fan from BathKitchenDecor. After payment through Paypal, Merchant said item on back order for 3 months... On contacting again after 3 months, no response, phone not working. Asked PayPal for dispute... They quietly closed the case (no email notification nothing) due to 45-day limit. On calling them.. Paypal says "Sorry you lost your money, we cannot do anything because of 45 day limit". Even though I gave them proof that Merchant was still communicating after 3 months, I had no reason to believe it was fraud. Paypal said, "You are supposed to realize that in 6 weeks else you lose money". Essentially Paypal said I was stupid to trust them and the merchant. Not sure why any buyer should trust Paypal anymore. Stay away!

Ebay & PayPal, two big millionaire companies who dedicate themselves from taking from the small seller to give to themselves. They have outrageous fees thus eBay increase their fees the more you sell. I have underwent their horrible business. Being an experienced 100% seller there's things that I cannot tolerate. Printing shipping labels is so painful. You have to literally print the label in 24 hours, if not you better make sure you save a pdf on your usb, because you have to pay the label again. I've had ach PayPal and transfer and withdraws from my bank account so many times - from PayPal taking money from me, $100 of dollars. Couldn't sleep just thinking, tomorrow I'll wake up and PayPal will withdraw more money leaving me negative. PAYPAL ask for social security number and birth certificate. It's not a federal bank - should not ask for it. I can't add money to my PayPal cause I refused to give it. The seller is not protected and always in favor of the buyer. If buyer feels like getting their money back - taking, keeping the merchandise, PayPal will do nothing to help the seller get his/her product back. PayPal is never there, and so is not eBay.

I have a screen shot dated October from Bill Me Later stating I have A $15 payment to make $987 in available credit with a balance of $517.00 I owe. No problem knew that. Until all of sudden, I can't log on and I have to go through PayPal Credit which now says I owe $1041 and no available credit and have a late payment of $87.00...... WTH can anyone refer me to a good attorney, spent an hour on the phone with them after I got off of work and didn't get anywhere with them.

I ordered a part from some vendor and paid through PayPal; the shipping address provided by PayPal was wrong, so I had to cancel the sale. The vendor was a gentleman. He refunded the money in minutes. It has now been three days. PayPal is holding on to my money, and when I called customer support they tell me that it takes three to five days excluding weekends to refund; that means they will hold on to my money for five-seven days - that is a SHAME. Last time it took me several months to get the refund. PAYPAL IS USING CUSTOMER'S MONEY - IT IS ILLEGAL. Any class action attorney interested in suing PayPal? Tx #: ** Amount $117.39.

I recently made a payment through PayPal using my credit card which has a PO BOX as the account address. A refund of $240.00 was refunded to my PayPal account and now PayPal says I can't get my refund because my account address is the PO BOX. I have to have a non-PO BOX address which I can't change to because it's not the address tied to my credit card. So PayPal is keeping my money. I can't believe that I'm the only person in the world that has a PO BOX address as my credit card billing address!

After I deposited from my checking account directly into PayPal they hit my bank twice more and cost me $32 each time. I called them 3 times, the second time they agreed they made a mistake and said within 24-72 hours they would reimburse me and send me an email with a verification number, neither have I received.... The 3rd phone call they informed me they had denied my claim and it was my fault they charged me 2 penalties... I immediately closed my account and deleted my bank information... so BUYER BEWARE!!!!!

I made a purchase in August from Ebay through PayPal (Unique Transaction ID #**). When I made the purchase I chose my credit card as the payment option. PayPal charged my debit card against my wishes, which overdrew my bank account and cost me $20.00 for an overdraft fee. I contacted them 3 times and each time I have logged into PayPal a few days later, only to find no record of my complaint. Are there any attorneys out there who could help me file a suit against them? I'm thinking they are splitting the overdraft charges with the banks and raking in quite a bit of illicit income in the process.

Does anybody know which department in the U.S. oversees the practices taken by PayPal? To summarize, seller did not list any shipping (zero), I won the bid and then my secretary paid the bill but when I reviewed the bill I found that $79+ had been added to the amount for shipping. PayPal found in my favor and wanted me to ship back the item AT MY COST/loss (what a potential scam that is). I called and was told that the seller would be contacted to pay the shipping label and I said why don't I just keep the item I won and he simply refund the money which was illegitimately taken from me. They said okay they will contact the seller in that regard and then I receive an email that states they find NOT in my favor (!!!). WTF? Did I do something wrong? In my favor and then out with two emails? What entity can operate this unethical way?

On Oct. 12, 2014, PayPal took $350.00 from my checking account causing my account to go in the neg. I called PayPal and was told that I authorized the transaction, which I didn't. After I told the customer service that I would contact a lawyer if this matter wasn't cleared up, they emailed me a letter stating that it was an unauthorized charge and PayPal put the money back in my checking account on the 20th of Oct. I had to call them again because of NSF charges. They paid the $56.00 on the NSF charges. As of this morning Oct. 23, 2014 I logged in to try and close the PayPal account and can't because PayPal is trying to take $420.10 from my checking account that I have not authorized again. When is this going to STOP?

I am going to have a heart attack. I have spend hours and hours on the phone with this company. In total, 6 hours, just in this week. They show triple charges for a single transaction and they keep saying that I don't know how to read the statements. They also keep saying that I never actually paid the bill because I paid through their credit system. They keep stating that the money that left my account (a.) never actually left, (b.) left from another account but that account needs to be repaid, (c.) I willingly double paid an invoice and I must have confused myself, (d) the accounts were paid, so don't worry. But you still have to pay us, so worry. (e) 100% of the time the phone agent admits (accidentally) that I was correct, I am placed on hold. They come back with another version of their story and I must confused. That was just one of the transactions.

PayPal has my checking routing number and my account number but choose to charge me two back-to-back late fees instead of debiting my account. I paid them in full and cancelled my account.

Vendor issued my refund 10/22/2014... Paypal pends the refund til 10/27/2014 or longer if so chooses. On past experience Paypal takes 3 days to put refund into my personal checking account after I request they make the transfer.... no instant transfer on the refund folks! Not a bank today (I know Paypal is not a bank, it's a cowboy money operation) takes 3-5 days to make a refund/payment transfer, yet Paypal reps routinely blames the timeline on a bank - if I were each bank's customer, as the bank I would document Paypal's blame scenario and Paypal/ebay each and every time for future lawsuit action... Sam's refund/transfer is instant.. Amazon almost instant... QVC/HSN pretty past... so why is no federal/state agency requiring Paypal to "give me the money" that by the way is mine, in a more timely fashion?

4th call still on hold for 56 minutes while music plays. No update, no choices on who to talk to.

I was excited PayPal offered a new payment option - Pay after Delivery. I signed in and chose my new payment preferred method to be Pay After Delivery. From PayPal's site I clicked on JcPenny and ordered clothes and signed electronically funds will be deducted from my Bank 14 days after I received my package. One day later my bank was deducted for the order I placed and put me in the negative. I called and complained to PayPal and they would not listen to me, they kept saying this is a pilot program and JcPenny probably does not accept their form of payment, WHAT!!! The form stated they will deduct my bank in 14 days after I receive my package! I waited 32 minutes on hold and spoke to two Indian people who did not understand English. Now I am trying to close my account and the site keeps giving me an error. What a joke, never again PayPal.

I just made a reservation of 3 tickets on American (aa.com). I paid for them with PayPal. But PayPal decided that it was an "unusual" transaction for me, so they did not pay for the tickets. AA did not get a payment from PayPal and cancelled my tickets. So, I had to make a new booking. I lost $280 because of this. Moral of this story: never use PayPal.

I WILL NOT USE PAYPAL AGAIN - I SUGGEST YOU READ THIS (as long as it is) AS YOU WILL NOT USE IT EITHER AFTER READING. AS A MERCHANT-YOU ARE NOT PROTECTED- ESPECIALLY IF YOU ARE SELLING A SERVICE!! So I work as a bicycle taxi driver in New Orleans. I work for one of three companies (it's controlled by the city - so there will only ever be three) and there are only 15 bikes out per shift. We run a lot like a taxi in that you can call and order us from a dispatch phone (we have walkie-talkies) or you can flag us down or grab us if you see us sitting somewhere empty. Most of our rides are $10-30 so when it's a big ride - it's rare, we check photo identification and we remember. Our rate - according to the city is $1/block/person but if you are doing a longer more scenic drive we will do $1 a minute. We rent the bikes and usually on a Friday or Saturday we pay about $150 to have the bikes just for the night (6pm to 4 am).

PayPal allocate your payments in the manner that would best assure them to receive interest charges. They will pay your bill me later payment a month ahead of time and hold back your standard PayPal account back several months instead of allowing you to pay what is due for your bill me later and standard payment when due. Then they say you have to call if you want your payment allocated differently. I called and informed them that I only want to pay what is due that particular month, standard and bill me later payments. I was then told that I had to call them every month to allocate my money a certain way, even though there is nothing in writing stating that, which is required in the 2009 government act for financial institutions to be transparent disclosing everything in writing. PayPal is hungry for your money by illegal means of attempting to charge interest.

I did not receive a $90.00 package and PayPal gave me the run around for almost a year after sending information over and over again. they would just leave me on hold for hours. Then they just hung up on me. Couldn't get anyone to understand English, and I eventually reported it to you guys and you did nothing!! Then I paid a utility bill and that showed up on my email alert. Then they pulled out the money to pay something I didn't even owe and then removed my email alert after I called and complained. My utility was shut off but I kept the bill that showed it was once paid because they kept the dollar for charity. Evidence. This last time Amazon mistakenly sent a refund to them even though I told them not to because I don't deal with them crooks. First it showed up in my email alert, then when I went to pull the money it said I had 0 balance. Couldn't get my money. Now they owe me almost $200.00.

I usually don't write reviews. But plan on taking a minute out of my day to write a review on PayPal. I ❤ PayPal!! Best company ever!! Everyone needs to get their MasterCard debit card. You get protection and 1% back on anything that you purchased. Also you can pay friends and family for FREE with your PayPal account. I also love the PayPal credit. My clients use that for hair extensions. You can get interest-free for 6-12 months on purchases. If you have an issue with a place that charges your card, they take care of it! Thanks PayPal.

I Have a business account. I provide A service. I use PayPal for out of state customers convenience. PayPal holds my money. Every time I try to use my card I have to go through the embarrassment of being declined due to some sort of security settings on their behalf. Then It takes 30 min to a hour to make the call and actually getting a person on the phone to release my money! I have tried calling in advance to tell them I am going to spend or withdrawal money and they say they cannot preauthorize the funds!! So I have to be humiliated and then call. RIDICULOUS!!! They have said the money has to be there 3 days before I can use it. Even after 3 days this happens! Also if it is a manually entered transaction they will hold it for 30 days! They have the money but you can not get it!

New card info was put on PayPal less than two months ago. Only one transaction was placed through PayPal then unauthorized purchases started showing up on this card. The only way for this to happen is if PayPal has been hacked and they don't know it OR they are selling the card info again (they did this in the 90s and got caught). They have refused to halt the transaction and insist it must go through before it can be investigated. Thus I am out more than $500 and must wait for them to get their crap together seeking legal action (for the second time).

On May 2, 2014, I can not get my money from my account with PayPal for 21 days. The PayPal representative told me I can not withdraw my money until the package is there at the buyer. That is absurd business PayPal! The package is at the address and I can not withdraw my money. Just for that I had to borrow money to ship the customer his or her package from somebody else. That person is highly upset because I can not get the money out of PayPal for the shipping! Great business, PayPal, keep it up!

I asked for a dispute because my item was incomplete. PAYPAL DID NOT DO ITS JOB. I wasted so much times making phone calls and at the end, nothing happened. I called my bank, said to call the store. I called the store. They said it was PayPal. I sent a dispute but never got my money back. THIS IS TERRIBLE!

I sold an item on ebay, the purchaser paid with PayPal. I found out recently that takes up to 20 days for me to receive my money in my bank account so if you need Extra cash in November sell your item now.

I had been trying to pay off a debt from PayPal and told them that I was working closely with my bank. They informed me that none of the charges could be reversed, that I had a negative balance, etc. I ended up paying them 141.37 and now have an additional 199.27 is left. When I asked about waiving the fees, they would not assist me with that. Their customer service is unfriendly, the supervisor did not return my phone call and the young man who helped me was rude.

Money just disappears from my account because of all the bank fees I have collected from PayPal constantly charging me for certain things. I do not understand why they cannot use other readily available payment methods, when one payment method has failed. What's the point of having multiple payment methods if you're going to keep charging one if it doesn't work?? I have faced TREMENDOUS and RIDICULOUS bank fees as a result of their poor customer service and system and have had two other friends experience the same thing. DO NOT use their service unless you absolutely, positively have to. Keep all payment methods off PayPal until the day you have to make a payment/purchase or you'll find an unknown charge + bank fees waiting for you. BTW I don't even blame the bank for their fees, they're just doing their job.

I made several purchases using PayPal to be credited to my PayPal connect account. I have done this many times with no problems. But on two purchases the debit was applied to my checking account. What a mess trying to find out where the money went. PayPal told me in basic terms to take a flying leap, the debits went through, good they stay. The selection process it very straight forward when choosing which account to debit. I even remember choosing PayPal connect to debit but it was debited from my checking. They have software issues and refuse to admit it. I am through with PayPal. I have remove all my associated credit cards and my checking.

Bought a lens, packet arrived early. Company wouldn't respond. Paypal said as they had proof of postage I was on my own.

I purchased internet security software from Bitdefender and the purchase was dealt with by a third party, Avangate. The software didn't work as I live in Thailand and registration details were only in Thai script which I do not understand. I emailed Bitdefender who offered to refund my money, and copied the email to both Paypal and Avangate. Avangate were given till 12th September to respond to my refund request but didn't do so. Paypal then 'mediated' and found in favor of Avangate, who themselves have a somewhat dubious reputation. So although the supplier offered me a refund the 'seller' Avangate was allowed by Paypal to keep the money, as it certainly did not mediate in the case. Another big fault with Paypal is that once they close a case you cannot reopen it or even appeal their decision. I shall never again use Paypal.

PayPal helps scammers work with fake business name without any physical address and telephone number, of course by getting more % from their transactions. More funny part is when you call them and ask for the seller address and phone they say "we can’t provide this information." More worse part is that that ** sellers can use famous brand names as their business name or similar to give them more credit. Buyers do not need any company or registered trademark for choosing that name. There is no buyer protection for intangible goods. (50% of PayPal profit actually!!!) Come on, if you can’t protect buyers why you allow scammers or low quality service providers sell this "Intangible" products. Solution is easy, but has not benefit for PayPal: Close intangible business.

They have a tom limitations. Won't let me access my money. Damn it all I want is my $11,200 that I sold something and they're making it impossible. PayPal.com is a scam.

The card used by my cell phone was hacked and closed. Notified PayPal, provided new card for same primary bank. I have E-mailed, furnished documents (provided a notarized verification of address in lieu of utility receipt. ) I had a few dollars in PayPal account, asked it to be transferred to a different bank) was already in their system.) I received non-related forms from PayPal, etc. I notified my sellers that I would pay when the matter was resolved. Today I see that PayPal has issued payment to the sellers - without my authorization. Now, what happens when the bank where ** funds were to be transferred is not available? I heard that PayPal has merged, sold, etc., to another company and have seen numerous nightmare tales online.

I was on eBay only for a short time. I made $60.00 and great sales. One day I get a note "You're overdrawn $60.00" so I go look at my Paypal acct. A woman that I don't know has made a $100.00 withdrawal from my acct. How can someone do that? I had to close my business and personal acct. $100.00 I told them, they did nothing. I will never go back to them.

PayPal 's employees are given us treatments, very unprofessional, full of attitude and rude even higher level supervisor. When I orders almost 3000 items from different sellers via EBay since last six months, I lost almost 2 to 3 thousand $ and top of PayPal closed my account from PayPal and eBay too because I complain: 1) I did not received more than 100 Items. 2) Some of items was damaged or not as a subscribe in eBay. 3) Some of items was different than I orders as fraud’s items. 4) I never applied PayPal smart credit card automatic, they bill me by his credit card when I call them (very less-mannered & lack of knowledge).

In theory, this place is great for buyers and to make payment through. When something legitimately goes wrong, I feel safe that PayPal protects me. However, as a seller, I see PayPal siding with too many scammers. I sold a fairly inexpensive article of clothing to a buyer, three months ago. Today, she decided to file an authorized chargeback against me claiming the purchase was unauthorized. First of all, any sane person wouldn't wait three months to notice their CC or Debit card has been compromised. And if that were the case, I'd still would like him/her to return the item even after 90 days if s/he insists to make such a stupid chargeback after 96 days, and THEN they will get their funds back. The buyer didn't even say a word nor contacted me.

Paypal's Complaint Center & policy around letting vendors sucks. If you sign up for a subscription thru Paypal, will never ask you if you want to allow subsequent charges to go thru. I had a subscription that I didn't want anymore and they let the vendor charge against my account/credit card. I filed a complaint and Paypal is like "Too bad, but no money back for you". Account was closed.

Paypal is a scam. They are the worst when it comes to cards and service, very poor. Lock your own personal account when it's your money and that is very sad. They are very horrible and their service flat out sucks. I have had the worst experience possible. These people are inconsiderate and should not even be employed.

We have been a member of Paypal and used it for few transaction. Since 2 months, the algorithms of Paypal is sinking itself in Germany, and PayPal, they have limited lots of Paypal Account. As I am in the business community and we have got contact, I came to know that about 100 to 150 big businesses in Austria and Germany changed their payment methods. It's because of paypal robot algorithms policies. I tried to figure it out for paypal, but there isn't seem to be a human working there. Everything is automated except customer service representative, but for that one has to wait about 2 to 5 hours. Worthless, as I can see, in near Future, Paypal will be bankrupt as lots of seller are leaving it. We had a long business with paypal but in the recent, we had to leave them as well, because they limit or freeze the account without any reason. I think there is a need of change in the leadership of the Paypal and put new programming algorithms with Human Orientated policies.

PayPal stopped sending me paper statement. I can only view my statements online, but recently in the past 3 months, when I log in to view my transactions, they only showed a few payments, nothing else. I have tried all sources and even called customer services which are routed to India numerous times, all of my efforts ended up with negative results. They hided all transactions in my account such as: purchases, interest charges, fees, etc... I don't know what's going on with my credit card account. I started to look up for other victimized consumers online and found out that this is modern day organized crime company. From today, I am committed to spread bad words about this PayPal company in any chance I have...

I order a software package that had to be paid by paypal. I could never get it to work. I contacted them over and over again and all I got was an automated email that the dispute was closing. I was not able to get my money back. I will never use Paypal again.

I've been a seller since 2005. I work hard to find new products and I'm a dropshipper. I've had a couple of times years ago that my products would run out of stock without my knowledge but nothing severe. I started to find suppliers that could ship in one day because most dropshippers can't ship in one day. I removed about 3/4 of the products I offered to give my customers the option and satisfy eBay. I've been doing great and started to get some headway on getting the feedback. Then I found a supplier for a popular product and my son and I worked real hard to make an order.

I had an PayPal account, and was using it for few months for my international transactions. I made a transaction of $800 and $300, suddenly PayPal blocked my account. I called them and they said that you cannot use your PayPal anymore and also these money are locked. This is purely fraud. They didn't even tell me the exact reason. I again opened one more authorized and verified account and made a transaction of $1 to test it. PayPal again locked it stating that it was a risk and also I am using account for test. Really?? $1 is risk. I seriously recommend new people not to use PayPal, as it screwed up my 2 years old account and I had lost more than $1500 in total. They are bunch of Frauds. Please use any other gateways.

On Monday July 21st in the middle of the night, somebody managed to set up a billing agreement from my PayPal account to Google. My account was hacked. When I woke up and checked my email there were 14 messages from PayPal, informing me of 14 separate 'authorized transactions' of 500 Japanese yen each to Google. I do not live in Japan and I've never used Google Play, the intended recipient of the money. So I immediately called PayPal about the fraudulent activity. The transactions were still 'pending' in my account. The PayPal rep acknowledged the hack, closed down the billing agreement with Google, but couldn't block the pending payments from being executed. So 14x 500 yen (14x $5.07) got taken out of my bank account.

Been a customer with PayPal since inception (2000?). After integration of their new wallet feature, I am unable to remove decommissioned cards and bank accounts. For some reason, they failed to implement a professional grade financial application when they upgraded their website. The primary issue is that I have a transaction that has failed due to no method of selecting a new linked card as the primary. Instead, the system appears to be linked to an expired credit card that I cannot remove. I have submitted several emails regarding this issue with only an automated response that is useless. Forced to listen to their pretentious advertising messages for over an hour in customer support queue today until I finally could not take it any longer. Their management team has obviously become disconnected from their customers - time for a change of leadership?

I sold my jewelry via Paypal. The buyer then filed an item not received dispute. I then gave Paypal all of my tracking information which shows the buyers signature in wet ink. I won the item not received case. 10 minutes later the buyer claimed that I had sent him an empty box. He was awarded a full refund. My £6000 was issued back to him. He still has my jewellery and to make things worse Ebay fee(s) £600.

I sold mobile phone to Nguyen **, a buyer from Vietnam. He or she paid via Paypal and I send the item by DHL to buyer's address. In short time buyer has received item and signed for it. After two weeks buyer pretended to didn't received and asked to Paypal to refund money back. Without giving me any chance to look for my rights Paypal closed the case. I have the track number and some documents from DHL which is proving that buyer has received the item. I have lost USD 2300 for 3 transaction. Now on my account -2300 USD in red color... I don't suggest to anyone to use Paypal. It's very untrustful and can cause to lose a lot of money.... Beware.

I have had a business relationship with PayPal for 10 years, since 2004. I recently did a bank transfer from my bank account to PayPal. This was my first mistake. I have not had my money in 7 days. Basically the money has been missing from my account since the 14th of July. It is now the 21st and my money is still not available. I had fraudulent activity on my bank account so my bank denied the 1st withdrawal. I had to contact them so they could verify that it was actually me who had completed a request for transfer to PayPal. As soon as I verified with my bank, the money was released to PayPal.

I purchased an outdoor umbrella for well over $400, but after weeks of no shipping date called to discover they did not even have the item. I cancelled my order and after weeks of calls got a refund. That was the easy part. PayPal, even though they basically take "CASH" from my checking are telling me it may take 30 DAYS for them to give me back my money. Holy cow. I am LIVID!!! I think I am DONE. I thought it was the SAFE way to buy online.

I attempt to print a shipping label for an item I had sold on eBay. I had already transferred money from my checking account to cover the cost of shipping since they hold your money for weeks, which is stupid enough. When I attempt to print the label it said funds are not available. So a couple of days later I checked my PayPal account and the funds had transferred. I used eBay to print the label instead which it never printed. I cancelled the label and eBay told me I would have to wait 21 days for the post office to issue me a refund. Later that following evening when I checked my bank account online I noticed PayPal had debited my account for $10.83, which by the way was the cost of the shipping label.

I've been a buyer on Ebay for four years and use PayPal exclusively for purchases I make which are many and frequent. Initially, I linked a credit card to this account and refused attempts to access to my bank accounts. I have not had an issue with PayPal as of yet but I've noticed that those who do are people who are operating on a shoestring budget. Essentially, Ebay is a big CraigsList and PayPal acts as our go between for payment. The bottom line is they don't want their employee 's time and efforts tied up with enraged sellers and outraged buyers who expect Paypal to watch over their teetering bank balances that even they admit are repeatedly subjected to fees and fines due to routine insufficient funds. Your playing with the big kids on the block here in Silicon Valley and if you don't get the jest of their rules, then you shouldn't continue involving them in your game of here today, gone tomorrow.. And yes, they can refuse to allow you to play ball with them if they so choose, and they do.

I closed my PayPal account today… in anger! Here’s what happened. Three months ago, I regretfully clicked the Bill Me Later tab and signed up. I’m over 70 and try to auto pay my bills and thought this was so. “Bills” came, but they didn't look like bills, more like payment confirmations. The first few bills went to my junk folder. Today I found that over the 3 months I generated $106.02 in purchases and $64.26 IN FEES. Do the math - that’s short-term interest rate of almost 68%! Or 23% per month!! Folks, this is a Mafia interest rate. If this isn't illegal, it ought to be. ** PayPal, **! Life is too short for YOU!!!

I am so sorry I ever used a PayPal Extras card. I think it is designed simply to draw people to their PayPal site in hopes they will give up utterly defeated by the poorly designed site and useless customer service and use the other PayPal money services they offer. It is clear there has been absolutely no effort made by PayPal to offer a modern professional, comprehensive credit card site or service. First call, after circling the site looking for anything resembling credit card statements or payment option I spend nearly 30 minutes listening to musak for a sleepy guy to tell me, "Oh um, you can't access statements from IPAD, only from Explorer". Do you think PayPal would post this somewhere? Nope. And who in 2014 doesn't have a site that can be accessed by an IPad? Even old banks like Schwab have gotten hip to IPad.

In last March I made a purchase on Ebay Spain of a product located there, according to information that was contained in the page itself. What is not my dismay when after sending me the tracking number (**) to check the origin of it is in Hong Kong. I immediately contacted the seller and tell him that this was not correct and not blaming me for the customs fees (from Spain to Portugal, within the EU there are no fees). As it seemed to me that the seller was trying to wrap me I decided to open a case on Ebay/Paypal (within the stipulated period of 45 days).

Although my balance is only $3 and my account has minimal activity, every two months my account is being "selected" to be frozen. Trying to call them (888-221-1161) results in nothing but being put on hold for an hour or more which I cannot do since my phone has limited per month usage. It's not the $3, it's the aggravation I must go through every two months with this nonsense. I've had it with PayPal.

On the PayPal website, it gives you the option of having a back up credit card, or bank account, in case your primary account does not have enough money for a purchase. I made a purchase of over $100 and I made sure that I had clicked for the purchase to go through the credit card rather than the bank account. PayPal went ahead and withdrew money from the bank account - which then put me about $118 overdrawn. I also had to pay a $35 overdraft fee. I have went on the consumerfinance.gov site and complained about this. I have already seen dozens of complaints about the same thing. PayPal says that they did not know that I didn't have enough money in the account.

I used PayPal to accept a payment from a buyer for a product. I have been with PayPal quite a while with never any issues or complaints on me. The buyer was not happy with item, said it didn't work so I asked it to be returned to me. In return I would issue refund. Buyer refused to send item back to. However, PayPal went ahead and issued the money back to his credit card company. All I asked was for the item to be returned to me and PayPal sent a couple emails to buyer requesting him to send it back. After a couple emails PayPal went ahead and issued refund anyway. This was a $1200.00 purchase. I feel that PayPal should not have issued any money back until I had product back. So now I am out $1200.00 and the product. Very poor policy and absolutely no protection for the seller. PayPal just kept telling me to contact buyer and ask him to send it back. I did that several times with no luck. Now PayPal tells me I need to file a report with Small Claims court.

I had completed 2 transactions both a month apart. Both transactions with companies that have long standing relationship with PayPal as they use their services, promote PayPal, and rely upon PayPal as a means by which they verify who they transact with. I delivered merchandise to one company and we haggled over the time frame by which they were allowed to issue my payment in but ultimately we agreed upon 30 days. This was June 2, 2014. On July 2, 2014 I finally received money I desperately needed and as soon as money hits PayPal places my account in temporarily limited status. They say they have concerns with this transactions and I need to just provide some information to remove limitations.

Paypal and ebay are scammers. I went past the 90 days and as my business picked up, they felt the need to start back putting 14 day holds on money because they said surely I wasn't actually sending out the product that quickly. Then what broke the straw? They closed my acct and held over 1600.00 for 180 days. Yeah 6 MONTHS!!!

A way for PayPal to defraud me of a sale I made in good faith and relied on the sale information as to opening an account to carry out this sale. I have never had an account with PayPal or eBay ever. However, I did have an identity theft committed in my name many years ago and which I resolved with everyone I knew about including PayPal as it happens, with the police, my bank and the 2 or 3 companies involved due to the identity theft. I definitely have proven my innocence in this situation and had a letter from them saying so. They conveniently have no records of this matter (2007); however, I did fortunately find most of the info involved and have forwarded it via fax and registered mail and they are still holding my funds after 26 days.

If PayPal is willing to pay the invoice using their service, they ought to be man enough to reimburse the consumer when things go wrong. Do not tell me that USPS is a virtual service. They only take your money and really don't worry about the little person. I have sent 4 packages overseas. All of them were returned as the airline would not accept them although they have the last 4 years. I am out of pocket $251.00 with the packages on my doorstep to be sent by land. Last time I check Google, they have not finished the highway to Middle East. How do they think we get tangible items from point A to point B? My guess: we should beam them up Scotty as PayPal don't care.

Ordered an item from eBay, paid with my PayPal account, seller ran out of stock so he refunded the money to PayPal, but PayPal did not refunded it to me. 13 days have passed since the seller refunded PayPal but the money never made it back to my bank account; so PayPal has my money.

Ebay Sellers beware. Paypal only protects the buyers on eBay sales.

Like most Americans, I live on a budget. I made a purchase with sufficient funds in my account on Sunday, 6/8. I was emailed a "Congratulations on your first purchase." My Paypal account showed payment completed. I even verified on my personal account that the account was showing my purchase. It was showing as a pending transaction. I get hit with a NSF fee on Wednesday, 6/11 from my bank due to PayPal taking out the transaction and trying to charge it on the 11th again. So from my understanding, there wasn't sufficient funds on the 11th.

I used Promo codes $10.00 and $15.00 off for items purchased on 6/10/14 and received the correct discounted purchase price before and after I confirmed my order (example $22.00 charge minus $10.00 prom code = total price $12.00). I purchased two items using $10.00 off and 23 items using $15.00 off a total of 25 items purchased. The next day 6/11/14, I checked my credit card account and found out I was charged the FULL amount on all 25 items. I called (800) - 540-3229 ebay/Paypal and spoke to supervisor Paul (they will not give out last names) and he accused me of manipulating the system (I was shocked to hear this especially from a Supervisor). I asked that he cancel all my orders and contact the sellers and stop the transactions from going through along with my credit card company. He told me I would need to contact all the sellers and work it out with them.

On May 2014, I set up an account with PayPal for my son. Given the necessary and needed proof of identity PayPal informs me my legal is not legible due to scan (They could not read the corner of my photo ID). I re-scanned another for providing who I am yet was not good enough. In turn to all this Mayhem, PayPal asked for bank statements where as I explained to customer service, I have only debit transactions. Calling the affiliate bank where my card is active to send them a letter of proof, they in turn did so. Being put on hold for more than two hours contacting PayPal Reps, They Quoted the letter from the bank was Unacceptable.

I never had a problem until I sent money to my friend and notified the bank account where a money was (which is listed in my profile too) to make a payment.. but they took the money from different account without my permission, which it cause me an overdraft. I called to customer service and basically he said it's my problem and they are not responsible.. I understand they are not responsible for money in my bank account but they are responsible for taking money for account I didn't give them permission. I lost $34 because of their negligence.

I purchased a $100 item off eBay and to make a long story short, I returned it. The seller issued a full refund. This was on May 31, 2014. Notated in my account was a reference that I wouldn't get my money till June 4, 2014. Enter Red Flag. On June 2, I called and got the usual piles of BS, and then asked to talk with a supervisor. After being on hold for 20 minutes, was disconnected. Called again and told the person to have a supervisor call me at home - leave a message with a name and phone number if they got voice mail. Oh, did I mention, I also sent them 2 emails with the same request. Guess what? No one called.

Called Paypal, entered my "one-time passcode" and a representative answered within minutes so I proceed to tell her I am not going to agree with TD's resolution. The computer transferred my call to a FRAUD REP and she cannot help me. I am being transferred to a CLAIMS REP for the last 1:25:04. Will update after "speaking with someone".

I ordered a perfect phone from Pandawill.com in China. Four weeks later the phone came - 1) it was entirely in Chinese, 2) parts were missing - as Paypal contract reads false or not product ordered results in a dispute/resolution/charge-back etc. Well PayPal got paid $9 from Pandawill.com - actual cost $71.99 - they charged me $79.99.

Ordered a bulb for my projector. Opened it up, installed it and turned it on and it cracked and split at the base. I have been using projectors a long time, always use gloves when handling bulbs and have never seen this. It was clearly defective from the factory. The seller told me to ship it back so I did and then he blamed me for installing it wrong. Sent projector to certified Dell facility where it was determined to be running fine. Has never had this issue before or after this event. PayPal sided with the seller for my apparent "wrong installation" and I was robbed of $285.

Paypal erroneously/fraudulently charged my credit card $779.95 for a $9.95 item. While I did authorize the charge of $9.95 for the actual cost of the item purchased, I never authorized any charge in the amount of $779.95. When I reported the unauthorized transaction, Paypal stated that it was authorized, but they would refund it anyway. They refunded $9.95, but refused to refund the erroneous/fraudulent charge of $770. In fact, Paypal has committed criminal fraud against me.

After 15 years, I am done with PayPal. I've had nothing but problems for 15 years. I've always had problems, adding credit cards, bank acct among other issues. Every time I call, they don't care. They get mad and I've even been hung up on. The last straw, I can't even add my own credit card. They say it's an issue with the bank, that I need to allow PayPal on my bank acct? What? Needless to say, I called the bank and they were as dumbfounded as I was. I even talked to a manager at the bank and asked the question, "Why would we need to allow PayPal to put our bank issued credit card on their website?" Makes no sense. After speaking with a manager, Eric, at PayPal. He refused to provide an agent code, his last name or the city from which he was speaking to me from. He got angry and said that it was the bank's problem and that was that. Mind you, I've used my credit card at 100s of transactions from other places. Eric did not care whatsoever if we used PayPal or not. He was happy to get me off the phone and offer no solution. So, how can I use PayPal if I can't use my credit card?

I sold an iPhone 4S on eBay. The description CLEARLY stated an error 29 and/or 1001. Phone was sold "as is" with "no returns". Buyer emailed me about more details and was provided with the information. Sale went through. Buyer re-contacted me to tell he "opened the phone" and found missing parts (huh??). Buyer opened claim with PayPal, and sent back the phone. The transport company sent back phone to sender (buyer) claiming 1st wrong address, 2nd rejected delivery. Now I have neither funds (265USD) nor iPhone! How nice is that!

Years ago, I opened a PayPal account because eBay would say it was the best way to collect and make payments, so I did it because back then, there was no Amazon or Craigslist. I purchased a keyboard for about $240 but I got confused because there was a way to make a payment directly from my PayPal and there was another option to pay via credit card. PayPal requires you to link your bank account to their account so they can get your money. Ended up that I was charged $480 because I made an honest mistake. I called PayPal and they told me that I had to contact my bank in New York.

I received a dispute via email from Paypal over a payment a person had made for renting my second home several months before. I supplied emails and a signed rental agreement that had proved the person had stayed at the house. Several days later, Paypal deducted the money from my account and said I lost the dispute. I tried to appeal the decision or at least to understand why this decision was made. Every email I sent through different portals came back to me with a robo-reply based on keywords in the text of my document. I contacted the man who had supposedly started the dispute and he was confused. he never entered a dispute with me. He promptly gave me an apology and a check. What is disturbing here is that unlike credit card companies, it is difficult to impossible to reach a human to work things out. Consequently, we are not doing business on Paypal any more.

I have had a Paypal account for almost 2 years. When I opened the account I had to prove my identity and bank account. Recently a relative placed 2,000.00 in my account to cover my moving expenses. I applied for a master card and was denied then applied for a debit card which was also denied. I did this so I would have fast access to my money. Now they have shut down my account. I can't get any of my money out. They ask for ID and I sent it to them. They asked for ss card and I sent it........ I have given everything to them they want. They refuse to give me the money. The relative is out 2,000.00 and so am I.... I will never be able to get the money and the relative can't stop payment. I will never ever make a payment by Paypal or will I use their service again. I don't even know how to take a business like this to court. I can't afford lawyers.

The order was cancelled by a third party. I as the consumer did not cancel the order. The order was cancelled due to an incorrect address set up in Pay Pal. The funds were taken out of my checking account and now that the order has been cancelled pay pal is informing me that it will take 3-4 business days for the funds to be transferred back to Pay Pal. When I contacted Pay Pal they also stated that I would have a balance to use on any further transactions. I was also informed by Pay Pal that I would have to go into their website and do a series of key strokes requesting that MY MONEY be sent back to me. This again will take another 3-4 business days. All the while they have control over my funds for the cancelled sell. This is not the best business practice to use in my opinion.

I have been selling on eBay for a while now and have 17 sales with 100% positive feedback. In order to sell on eBay it is required that you must offer PayPal as a payment service. Due to not having yet sold 25 items PayPal withhold my payments until I provide tracking proof of postage and the item has been delivered. If I do that it reduces the payment release date from around 6 weeks to one week which is fine. However I recently sold my bicycle with a collection only option. eBay will not allow you to write 'Cash on collection only' and will not let me de-select PayPal as a payment method. The bike sold and when the buyer came to pick it up he told me he had already paid via PayPal so I said that was fine and he left with the cycle.

Purchased some guitar cables and plugs from Lavacables.com on the 30th of December 2013. I used PayPal to pay for the USD 244.75 bill. The PayPal Transaction ID was **. In my order, I had requested the seller to use FedEx for the shipment (as per my previous purchase from the seller). I had also made a different order worth USD377.05 with the same seller on the 28th of December 2013 with transaction ID ** and tracking of **. Would like to mention that I have received the items in the sale and this sale was never in dispute.

In February, a customer purchased 4 items used in the incubation and candling hatching eggs. She used and returned them in March "not as described" and initiated a charge-back. We have received the highest possible ratings across the board. The items that this customer purchased were band new, HIGHLY RATED and commonly sold over eBay. We have been selling them for years without ONE SINGLE INCIDENT of a customer returning them because they were "not as described." This either was an impulse purchase or a case where a customer simply wanted to use them for one project, and then then return them and have all charges reversed.