PayPal Reviews

I made a transaction yesterday for a OnePlus2 phone using an invite (which is obviously very hard to get). OnePlus2 only allows PayPal as the payment gateway. I made the payment of 402.99$ of which 167$ were deducted from my paypal account and rest around 235$ from my bank account. PayPal showed transaction as successful and I received a confirmation mail with the transaction ID. However the seller (OnePlus2) still showed payment as pending and there was no record of it on PayPal account page.

I recently attempted to make a purchase on eBay.com using my original PayPal account. The account information is valid however PayPal was unable to log me in or keep me logged in. I then proceeded to create a new PayPal account, the first few purchases went through without a problem. The last item I attempted to purchase would not go through due to PayPal login failure. Customer service has proven to be unhelpful. I am extremely upset and dissatisfied with PayPal services. Very unprofessional to say the least!

On September 15, 2015 I was shopping for some stuff on eBay and at check out, I chose PayPal. After logging in, my payment method was defaulted to "Pay After Delivery," I read the terms and selected this option. The Pay After Delivery stated that I would be charged 14 days later on September 29th. However, to my surprise, when I checked my back account on the morning of September 16th, all the charges were on my account. When I called PayPal, the representative was trying to convince me that I opt for instant transfer.

On Sept.9 I realized I didn't have enough funds in PayPal to pay for shipping on some items I sold. I transferred from my checking $20.00 to cover the shipping. It immediately came out of my account. I kept checking my PayPal account to see if they had credited it as I needed to ship this items. On Sept. 10 it still wasn't in my account so I called PayPal and they claimed my Wells Fargo account was holding the money and it wouldn't be available for 3 to 5 days. I told the girl that was ridiculous that I had already checked with my account and the funds were transferred to PayPal. She blamed it on my bank and said, there was nothing she could do. I would have never transferred the money if I had known that they could do this. The money wasn't deposited into my PayPal account until 9/14/15. Is this legal? How can they hold your money when I know they had it? Has anyone else had this problem?

Please do not trust in Paypal. The moment you need to sort something out they won't be responsible for anything. There isn't security at all, so please avoid this company and use another method. I claim a payment that went through without having their confirmation so I presume the payment didn't work, so they said is not theirs fault. This is like a fraud and they just blame the merchant company.

Have had a horrible experience with PayPal and refunds and have read many reports by other individuals having similar issues. I am reporting them to the federal Office of the Comptroller of Currency and advise all others with money lost in their "refund vortex" to do the same. Just Google "Office of the Comptroller of Currency (OCC) of _____(your state)" and file a DETAILED report. Enough complaints and I can almost guarantee PayPal will undergo some serious changes in both their customer service AND their ability to put money IN accounts as quickly as they seem to be able to take money OUT of those same accounts. PS, in my opinion, see yah blah blah blah.

For people who have crowdfunded money they now require an ID to be submitted in order to use PayPal. I submitted my ID over a month ago and every time I call a very rude person on the phone says they can't transfer us to that department to see how much longer it's going to take because the department that does the review has a "conflict of interest". This is our business account and it's caused us all sorts of stress. We will not be using the account in the future (especially not for crowdfunding). Also I will not be using PayPal for personal use, I've switched to Venmo.

These idiots at PayPal bill me every two months and want me to pay a late fee of $35.00 because I didn't make a payment for the month they didn't bill me for! This happened to me and my wife bought something thru PayPal and the same thing is happening to her!! Don't use PayPal for anything unless you like being robbed!! Some people swear by them but give them time and they will screw you out of your money! Sold things on eBay thru PayPal and had a nice balance but didn't sell anything for a while and went to buy something and my balance was zero because PayPal ate up my balance!! DO NOT USE PAYPAL!!! You have been warned!!

PayPal does not protect you if you are scammed by a company like Cymax LLC. Cymax LLC arranged for the return of their item on 7/30 and received it on 8/4/2015. However PayPal held me responsible for the tracking information for arrangements that I did not make and refused to give me my refund. It has been a month and Cymax LLC has their two headboards back and I am out of almost $300. PAYPAL IS NO LONGER SAFE TO USE AND I CANCELLED MY ACCOUNT!!!

PayPal has not demonstrated the ability to provide me service without a hassle! So, I cancelled my account with PayPal. Now, PayPal has blocked my ability to pay with my credit card. My credit card company says all is good on their end of the transaction. I told my credit card company I would contact PayPal, they said "GOOD LUCK WITH PAYPAL!" I am now on the phone with the third person at PayPal, and they cannot tell me why they are blocking my credit card online payment.

This issue was eventually resolved to my satisfaction, but it took a lot of time and effort on my behalf. Very dissatisfied with this company and have taken my business elsewhere.

I tried several times to cancel a transaction to a illegitimate company several times. Paypal said it's not their responsibility to investigate companies that use Paypal. I tried to cancel transaction literally 10 mins after submitting payment. When I called for help the 3 different people I spoke to could not help me nor did they know how to use their own Web page. Very disappointed. I will never use PayPal again.

Just a few months ago I been selling some digital pc video games on eBay trying to make some money. I got over 143 positive feedback. In the past I had sold some Xbox Games, iPod and personal good without a problem. I'm a high experienced seller. In April I been selling digital PC Game like popular game GTA 5 PC and Battlefield Hardline, I had sold over 20 of the product cd key. I got 8 positive feedbacks. Made some profit, but this particular customer ** bought 12 of the items from me. After a month and half later he filed a chargeback of all my 12 items totally $1009.40 AUD and the case of cause ruled in his favor.

"Dear Clarisa, We have re-reviewed your claim of unauthorized account access and have found in your favor. The two transactions in question have been reversed back to your account."

I had my Hulu set up to automatically deduct from my bank account via PayPal. This month I had insufficient funds in my bank account to do so, so I got online and cancelled PayPal's authorization to pay Hulu to avoid being billed. PayPal then went ahead and billed my bank for it which incurred a $36 fee for NSF. I called PayPal to tell them what happened because I again saw another pending charge to my bank which would result in another $36 fee. The lady told me she would email me a letter I could forward to my bank asking them to forgive the fees. The letter was some generic letter putting me at blame saying I "unintentionally used my bank account instead of my credit card to fund an instant PayPal payment" which was definitely not the case, however, grasping at straws I went ahead and sent it over to my bank.

For months now I have dealt with PayPal withholding 10% of every penny that comes into my account and for NO reason, they actually said "we don't have to have a reason, it's at our discretion." I had a FEW decent reps that released my funds to me because they were actually kind-hearted people, but recently every time I call I get snobby reps that literally said "I am choosing not to release your funds to you." Now how the hell does one minimum wage making person have the authority to decide the business for PayPal?

Incredibly disappointed and appalled with Paypal's systemic flaws, bureaucracy and hypocrisy. Paypal doesn't let you change countries on your account, so when I moved abroad to the UK for two years I needed to open a second account. Now that I am back in Canada, I wished to transfer my money back to my Canadian account - good luck. First of all, Paypal limited my account for 'unusual activity' - apparently logging into my UK account from Canada was flagged as unusual activity. This alone took 30 minutes and three representatives to clear up. After that was sorted, when I went to transfer the money I was asked to verify my account first. To do this, the only method was to receive a text message, and the only phone number available was my UK cell number. As I am back in Canada, I no longer have access to that phone and the number no longer exists. This is where things went from frustrating to incomprehensible.

I purchased a guitar from guitar world. It was canceled somehow, my money was still on hold so instead of canceling the transaction PayPal took it upon themselves to charge my debit card and not use the funds in my PayPal, no notification that my order was previously cancelled, no authorization request to directly charge my card, no communication whatsoever. When calling to clear this situation up I was told that I was wrong and they were indeed justified in charging my card; the agent insisted her explanation made sense even though her math was a absolute hogwash.

I am an honest hardworking small scale mainly online seller, selling my fine and custom handmade jewelry on both eBay and Etsy for over 8 years now with a perfect feedback rating on both sites and many happy returning customers. As an online seller, and especially an eBay seller, I have to accept and be a member of Paypal. If I am not in good standing with Paypal, eBay will immediately shut down my shop (as they already have once). In April of 2015, after being a customer in good standing for over 8 years, I was informed that my account was under 'review' for an undisclosed period of time and after about 3 weeks of no active account and with no prior warning whatsoever, I was informed via email that I was considered a 'high risk' and that starting immediately Paypal would hold 25% of all of my funds for a period of 4 months (yes that is correct, I said four… four months).

Very disappointed with the service that Paypal offers a company credit card processing, resulting in the loss of many customers who do not complete the payment goes to another internet store. I want to mention about technical support, which sometimes are not able fast solve the technical problems. I do not recommend this company as the company makes credit card processing and execution of money transfer services.

I purchased something on January. In the monthly statements PayPal always says the minimum value due is $0. I have tried several times to pay the full amount through their webpage in the past 6 months and kept a eye on late payment. PayPal just misled me not to do that and lied that I did not have to pay anything. Then 6 months passed and PayPal suddenly requested an interest in the new statement. I called in and the service lady and her supervisor emphasized that they have policies and I should ask or read about it. They were sorry for how I feel. Yes they have expertise in lying and cheating and using thousands of lines of policies to fool me. It is not about my feeling. It is about the fact this company is stealing money from me, whatever your employees agree with it or not. I will never use this piece of ** anymore, no never. How big giant a liar you are.

My experience with PayPal has been the worst experience I have EVER had with ANY financial institution in my 58 years on the planet! I was locked out of my account and asked to verify my account several times in the same day. I escalated the issue with two different supervisors as well as the IT Dept. and at the end of the day, I STILL cannot access my account to complete some very important transactions. To add insult to injury, I was told by one of the supervisors that I might want to take my business to another company outside PayPal because "they had exhausted all options for resolving the issue and that their computer security system could not be overridden by humans." I would rather go to the local check-cashing place and buy money orders than to deal with this Incompetent, NON-CUSTOMER-FRIENDLY company. THE END (of my dealing with these people)!!!

PayPal will not help me with a refund. I didn't receive my item and they won't refund me my money. I purchased an item on eBay and never received the item. I spoke with Paypal customer service dept. to see if they could message the seller about shipping me the item. The foreign customer service rep. clearly didn't understand my concern and opened a claim without me asking. I then spoke to Ebay about the issue and they attempted to help but couldn't because of the open claim on Paypal. Ebay asked me to close the claim, that I never opened, so they can help me. When I contacted paypal they were more concern with protecting themselves than help the customer.

A couple weeks ago I tried to make a payment to PayPal. I was told my bank account was not linked to PayPal. So after making a couple purchases last week and assuming I was having PayPal credit pick up tab, as it had been doing since 1999, today I receive an email from them stating I paid with pay after purchase?? Not only that the buyers were going to pull money from my bank account that they had stated wasn't linked to PayPal??? I am livid. Words can't describe the frustration I feel.

I have made several attempt to withdraw my money. They keep me hanging in their site, PayPal.com, trying to get me to not transfer my money to my bank. It has been almost 3 weeks since I requested it. Still is not showing up in my bank. I need my...money!

I rented an apartment in NY through vacation home rental for two weeks. I paid 4546 usd through PayPal. Upon arrival at the apartment, the place was so dirty, we notified the management company. The next day, we found cockroaches in the cupboards and we moved out of the location as we had children with us. We moved out in a hotel.

As a small business owner, I opened a business account with PayPal in May 2015 to replace the personal account that was originally linked to our eBay account. Both the business account and the personal account are also linked to the same bank account. On June 21, PayPal put a limitation to the business account which will hold the funds in the account (>$10,000) until Dec 21, 2015. The reason initially given by PayPal was to prevent chargebacks. However, as we explained to PayPal tens of times both by phone and email, our eBay account had 0% chargeback rate and 100% positive feedback. We provided tracking information for all the transactions and even submitted invoices per their request.

I have been with PayPal since the company was founded and was one of the first customers on in the 90's. I always pay my bill on time and have never had a single issue with them in 15 years or so. However; today this changed because I use auto bill pay and I somehow I mixed up my payment date so instead of paying it last pay it was scheduled for this pay, making it a week late. I think I clicked the wrong pay week on the little schedule icon. Well that sucked and I don't do stuff like that and PayPal charged me $35 for being late, which I accept since it was my error.

PayPal denied several attempted purchases and did not attempt to contact me. I found out on my own when I noticed a purchase they approved that I had not made. It was a purchase that was made at a restaurant in San Francisco at the same time that I was buying gas in Colorado--it did not raise a flag at PayPal nor was I contacted!! My Business Debit card was immediately closed, weeks later, I still await my new card, after several phone calls to PayPal and excuses. Very differently run company than the professional Navy Federal!!

If there was a way to not give a star at all I would! I've always had a problem with Paypal, so every time I am online shopping and Paypal is an option I opt out of it and choose to pay as a guest and just give my cc number. Well this time Paypal somehow was able to control guest purchases! After 10 attempts and 5 different cards I kept receiving the same message. "Paypal can't take your payment, try a different card." The necessity I had to buy this item is the only reason I kept trying.

A seller accepted only Paypal payment. Five weeks after the operation my Credit Card was used twice on Paypal for unauthorized payments. I had to spent hours on the telephone, find their e-mail address (not readily available) and wait two weeks to get my money back.

Took 2 weeks to transfer funds from my wife's account to mine. They held onto the money as long as possible and lied saying that they needed to verify. Once I escalated they were magically able to fix the problem.

They now offer buyer protection on intangible services that allows fraudulent charge backs. Anyone who buys a service can file a dispute and say it was a product not received. Since there's no tracking number because it was a service, PayPal sides with the buyer. And there's no way to appeal without a tracking number. Total idiots! I'm closing my account & filing complaints everywhere possible.

I had read stories of this while in media... but little did I know that I too was victim of it. Evidently when buying Christmas gifts online, I hit "some button" and PayPal magically signed me up for credit??? Insane! I went on thinking it was paid for as I have done for years through this company. Granted I would receive the occasional "PayPal Credit" envelope (assuming it's ANOTHER credit application... they are trashed.) I don't want credit. Then I find out through a phone call that I was signed up for credit with PayPal on a 35 dollar Christmas gift? How did I do that? What is the process? Wouldn't I have know? & what did you need from me to do this??? Their answer, "We already had your information." UNACCEPTABLE. The PayPal phone-op hung up on me when I mentioned seeing the scam stories (Nice).

I was attempting to link my Bill Me Later account to Paypal so that I could use the account. First call, one hour on the phone to be hung up on because they closed. The operator did not say anything, just put me on hold and hung up. The next day I was on the phone with four individuals that were unsuccessful in getting my account linked. All information was verified more than 15 times and so many attempts were made to link the account that was ridiculous. After all they were not successful and told me it could take up to a week to link the account.

I have no idea how you guys are still in business!!! Horrible customer service and policies. Just to get my own money I had to call like 20 times in one day, I was hung up on and when I asked to speak to a manager the guy told me to call back because he didn't want to transfer me. Can't transfer to another PayPal account. Can't transfer to my paypal card. Can't get a check or transfer to my bank account. Really crazy how many hoops I have to jump to get my money. It's been two weeks now and still no money! Beyond angry with this company!

I have a South African PayPal account and it has my money. But I'm in Turkey. I was advised to get a Paypal Nakit (cash) card link it to my account and I should be able to have access to my money. Unsuccessful. Able to link the master card but not able to access the funds. Then advised by Turkish paypal to open a Turkish paypal and transfer the money from my south African paypal to my Turkish paypal. Unsuccessful. I send a query to SA paypal. They say try after 12 it would work. As a test run I send money from my South African Paypal to a friend's UK paypal. Success but then she tried to send it back to my Turkish paypal. Unsuccessful.

It's been over a year that PayPal limits our PayPal account by accusing us of selling inspired items. We had been calling them to solve this issue but not getting any effective help. If they do not allow to use our PayPal account, then they have no reason to retain our confidential financial information including bank information and credit card info in their system. There are many accounts selling knockoffs and easily to be found. But there may be different rules applied on different accounts by PayPal. Not sure. We just want to learn being account holder, we would have the right to ask PayPal to remove the confidential bank information from the system if we were no longer able to use the account. We would like to share the experience with most of small business.

Transaction made and cancelled on the same day within 20 minutes. Money gets withdrawn from my account immediately, yet when it comes to refund, it's been 6 days and it will take another 3 to receive the money as "Paypal balance". To then transfer those funds back into my bank account takes another 7 business days. So the refund made on October 1st will really be back in my account on the 19th - the earliest!! Isn't this ridiculous??? Speed of light I say.... Not happy with Paypal, not happy that Canadian transactions go through the U.S. and just not happy overall with this speed of things.

I listed a pair of gently used Nike shoes for sale for $185. I received bid and accepted from Ace Smith who indicated he wanted shoes shipped overnight and he would include $30 for shipping fees. He was to complete transaction by sending money through PayPal. I received an e-mail indicating funds had been sent with a receipt number. We shipped the shoes through the post office and actually paid $37.70 to ship them to him. (Shipping fees were more than he allotted for in transaction). Shoes were shipped and buyer received item on July 10th.

After having used PayPal for years with no problem, and having a cashed up credit cards that has no problems, PayPal are now insisting on having further bank account details. There is pressure to use their banking system, although when I speak to representatives on the phone, they claim this is not the case. I do not wish to set up an account with PayPal and should have a choice about that. It is fair enough to ask for verification, however, I have already provided two email addresses and have a long five-star history of past transactions.

I called in about my dispute because I never get my package. Even the post office scanned that it got delivered front door. Long story short I was just trying to explain to them that I never got the package and I thought that if the item is more than $250 the seller supposed to ship it with signature confirmation so no one could stole my $300 pair of shoes. The guy name Gary or Gerri (some sort of supervisor) of PayPal kept "jump to my mouth" and say "No, no no. Nothing we could help you" and yell at me like I was so annoying and that I need to shut up.

PayPal not safe. They working with the scammers!! I sold an item, Macbook for $1600 - it was paid for, it was collected. I have nothing to do with the buyer and his account. Buyer said it was authorize transaction. Buyer keeps the item and gets his refund. If someone used their credit card to buy an item, the fault lies not with the seller of the item but with the credit card company and PayPal on their security features. But I'm the one that take the loss of $1600. Nobody should do business with PayPal. They are a ripoff!!!

I have tried to cancel my account THREE times with this company talking directly to people there. They have not done so and continue to charge my account. Finally I was told that there is "glitch" and that is why they can't close it. Meanwhile I am being charged multiple times. No one has contacted me to inform me of the "glitch" in their system. DO NOT USE THEM!

I created a transfer via PayPal that needed to be canceled, so I did. This was on a Friday. Monday they took the money out of my account, $1000, which put me into overdraft and froze my checking account. When that finally cleared the air they sent me an email saying that they didn't get the money and to please deposit it so they can completed the transaction, keep in mind I canceled it 5 days prior. Today, 10 days after I canceled the transaction they tried to withdrawal the funds again. Each and every time I call and speak to someone they apologize, say they understand and try and blow smoke up my butt. They refuse to refund the overdraft and stop payment fees from the bank. They refuse to contact the bank and cancel the transaction, but they will apologize over and over.

Over 2 years ago, I attempted to buy an item. My account had been one of the hacked accounts so the transaction was voided out. I opened a new account and the same transaction showed up but as voided. However, I started to receive statements to pay the balance off. I made several calls into customer service and finally did a conference call with the business owner that I had attempted to buy the item but the transaction was cancelled and the paypal manager was on the call. He finally believed me but then I had to process the reversal of money. He called it and said $200 could not be removed and he said he would do it later. It was never done and now I am in collections. I made several calls into Paypal expressing my frustration and even cried out of sheer exhaustion because they would not remove the charge but they ALL agreed the transaction was voided. Please help me get this fixed and removed off of my credit.

As a small business owner, we used PayPal when working with another company. We would receive payment and keep our entitled portion then send the rest off to the company with order info etc. I unfortunately sent it as a "gift". I called PayPal and told them this. No help. Long story short the company we were working as a dealer for decided to screw us over (lawsuit in motion) and called all our customers to have them hit us up for the full amount and they kept their portion still. I called PayPal as well as uploaded police reports, all the proof with correct ID numbers with PayPal, BBB complaints, a cease and desist as well as other correspondence from my lawyer, proof of attempted contact made with this company to refund us money or send product with no reply as well as copies of threatening comments to us and the complaint I made with Ic3 which I might add, PayPal suggested I do.

My account was restricted without telling me why. When I called, people were nice on the phone but they would not do anything and it appeared that they were all totally useless. PayPal controls the world and make decisions for you. I eventually understood after 10 days (and clients waiting to pay..) that the problem was one of my activity: salsa course in Cuba. If I want to have my PayPal account back, I must stop offering salsa workshop in Cuba. As I won't let any racist and stupid company decide for me, I decided to close my account. But as they are useless, nothing happens. They have my money, the account is inactive and I cannot have my money back. They say that they will send an email to give me the procedure but surprisingly, I do not receive any emails from them.

Had approximately $1,400 credit line, wished to purchase $925 computer, but Paypal took money out of my checking account to pay Newegg, seller. Told my two employees that credit card portion of their program went down so they drew funds out of my checking account. When I talked to Nick, the manager, he indicated there was a security problem with the transaction, but refused to indicate what. Computer is in route via FEDEX and will be here 3pm Monday, August 3. Nick said only request I had was to refuse computer and ask Newegg for a refund which would take 2-3 weeks. Nick hung up on me when I asked to have method of payment, my checking account removed, he said would take 3-4 days for transaction to clear.. I told Nick that $925.11 was already deducted from my checking account.

I purchased a hard drive which was supposed to have a cd/dvd drive installed. It didn't. I emailed the seller and he said to let him know the weight and he'd send a label. I also put a dispute in with Paypal. The seller said since I put a dispute in with Paypal, let Paypal give me a refund. Paypal told me to send it back for a refund but I was responsible for the shipping. It was a good thing I paid through a credit card through Paypal to report this. When an item is missing parts, Paypal had no right to tell me I was responsible for shipping it back.

I cannot remember the last time I dealt with a company that called so many times for a late payment. And $65 minimum on an account that has an $800 balance? OUTRAGEOUS. Won't even get started on the late fees. After I pay this off, NEVER AGAIN! Disgusting.

I was trying to cancel my account Paypal Payment Pro. Representative was not helpful and giving me the worst attitude. When I asked for her last name initial She said she can't tell me. Her first name is Crystal btw. She said I will get a confirmation email of canceling the account and never did. Maybe this is how they treat their customer who used their service and paid them lots of money!

PayPal has restricted my account and my wife's account even though I did tell them that I'd be happy to comply with their requests and conditions. They asked me not to sell certain products on eBay and I said that is fine with me and I will only use my PayPal account for purchases no more and won't use it for selling any longer, yet they insisted on limiting both accounts and saying that they don't want me to use their services. Given that they are a monopoly and the majority of eBay sellers use PayPal as their preferred payment method we find ourselves stuck with having to use their services.

I sold an item on eBay for $520. I did exactly what I was required to do by PayPal, I shipped it with signature tracking. What the buyer did was intentionally give me a bad address so it would be returned to me but then he did a package intersection with the post office and got the item. He went as far as to admit to me AND to PayPal he has the item. PayPal refunded him because the package wasn't scan properly even though he admitted he had it. My question is how is this fair or, more importantly, LEGAL? I'm out 520$ and PayPal could care less. So I had no other option but to stop selling on eBay because Paypal is the only way to get paid. BBB complaint and police report filed, although it will prob fall on deaf ears.

I recently sold a Vintage 1921 Martin Sax on eBay. The purchaser paid via PayPal within 12 hours after the end of the auction. I shipped the item and he received the sax within 2 days, and left positive feedback on my eBay profile about the transaction. However PayPal has decided to withhold the payment and not release the funds to me for up to 21 days. This is completely unacceptable and is most likely against the law. The federal government ruled that it was illegal for banks to do a very similar thing to their customers so why is PayPal allowed to get away with keeping MY $300.00 from me???

I opened an account 4 or 5 years back and left enough money in my account to keep it open & now it seems I do not have an account or $.

Back in 2006, I sold a brand new PS3 on Ebay for $50 less than the retail price. I had an option to click "Buy it Now" for $500, and you'd receive a free game. The buyer won the auction for the PS3, for $450 and so I mailed him the console, cords, and controller. The game stayed. Eventually, he contacted PayPal and told them that I had not offered them my end of the bargain. PayPal withheld my funds. When I linked both him and PayPal my link I showed that the game did not come with the console because he did not "Buy it Now."

They are of no help whatsoever. Amex said had I made the payment directly through them they could have cancelled a payment. But because it was done through PayPal they would need to hear from PayPal to do so. PayPal lied and told me the payment had already gone through. Amex told me it hadn't. They will not help a customer cancel a payment even within one hour of the order. Perhaps it is because they would lose the few dollars they make from each transaction. Not willing to make a customer happy. I now have to wait 3-7 days and hope the company in China will give me the money back even though they have not received it yet.

What rights do Paypal have to limited/close my account? It's my money. Please have them to release my funds & I will never deal with Paypal again & will warn everyone that don't already know have they operates. They believe this is a fraudulent company. Who has the rights to tell someone how to spend his money?

I listed a valuable painting on ebay and it was purchased. The buyer sent Paypal the funds and I was required to send the painting. I insured the painting and sent it. The buyer received the painting and notified Paypal that it was a good transaction. Paypal won't send me the money, it's one excuse after another. I was told by Paypal they transferred the money. I contacted my bank and was told they, Paypal, had sent a trial transfer of .25 cents to make sure they could send the money. I had outstanding checks that will now bounce because of this fraudulent company. I will never do any business with these thieves again. Now I'm getting an attorney.

PAYPAL needs a "CLASS ACTION" law suit! I pray that an attorney picks this ** up because Paypal is notorious for holding people's funds on the basis of fraud protection even when there is no indication of any such fraud/crime. Tracking numbers clearly show delivery of an item, and transactions records clearly show delivery of payment to Seller without any bank holds or whatnot. Why then does Paypal hold the funds in their greedy hands for 21 days before releasing (if you are lucky for the release).

PayPal worst service ever!! I called to make sure I transferred money to my bank. CS SAID “Yes. It takes 3-5 biz days.” Called week later no transfer. Called, talked with supervisor. Finally she says “I see no Record of a transfer.” Lame!

I'm a small business owner that provide hair service. We used PayPal for our transactions after hair service. PayPal went to our account and withhold $140 without giving us any notice. When I called PayPal they said someone opened a dispute for a service done three months ago and so they would hold on to the money for 90 days or until the problem is resolved. PayPal can go into your account and hold your money even when your clients provided signature for services and they don't guarantee that it won't happen again in the future. The merchant services that attached to your bank is better as long as your business can be verified.

After inquiring about four unusual transactions showing up on my bank statement, listed as PayPal Debit Transfer, I was transferred to the fraud department. Without confirming which transactions I was talking about they reversed all my transactions within the last two months. I immediately pointed out their mistake and the gentleman helping me said he would fix it.

I was ask to create custom art for a client and after receiving approval on the design, shipped it after payment was received. The client received the art and then promptly called their credit card company lodging a complaint that they did not order my art and wanted a refund of their money. I submitted proof to PayPal that the item was approved for shipment, purchased and received and even showed the client, refused to return the art to me for a full refund. PayPal said they couldn't do a thing as the client paid with their credit card and not directly through PayPal. End result, client got to keep the art and got a refund of all monies to their account. I got nothing but scammed. Thanks PayPal for ripping me off for doing the business right.

After making bunch sales adding up to 800 dollars Paypal decided without notice that they would freeze my account for 180 days. They first asked for tracking information, and made it seem like if the items got delivered that my account would go back to normal. I shipped the item and then received an email saying that my appeal for to reopen my account was denied and that I couldn't collect the money for the sales that they ask me to complete with the tracking number. I could have canceled and used other service. Now I have to wait 180 days to see the sales I made today.

Lots of us have read about the new buyer cover for intangible goods including digital content. All is not as it seems. The terms page mysteriously seems to exclude it. Yet other pages refer to it and announce it. Numerous threads refer to it. Yet as a seller it seems your cover is ZERO. I sold digital goods, as many others have. The seller they claimed they had been hacked. PayPal reversed payment. However, the content source has provided proof the code was redeemed. I forwarded this along with the original email sent to the buyer to PayPal. Their response: "We don't cover intangible goods." Something seems to be amiss. We're currently TRYING to get in writing their final decision so we can send it to the regulator/banks legal team, but as of yet they haven't complied. Short version: DON'T SELL with PayPal as a payment option unless you're happy with the same outcome. You lose.

I have had NOTHING but trouble with Paypal. I refuse to use them anymore. They constantly freeze my account, limit it or continuously ask for verification. Once they held money for 180 days and then sent it back to the person who refunded it!! They are terrible. Don't use them. How can a company have so many complaints and still be in business? Banks don't even hold your money for 180 days! They need to go.

I bought stuff in QVC and PayPal charge me using PayPal credits which l never use it. Never told me there is 2 PayPal here: #1 PayPal account - They give you 6 months no payment and interest, and l always use it and l paid off before 6 months, # 2 PayPal credit - This l never use it even once! I told them if they can help me to put in my PayPal account so l have 6 month no payment and interest and those customer service very rude and ** don't know what they're doing! So disappointment to this company!!! And careful with their bill statement. PayPal credit and PayPal account are separate according to PayPal customer service. But when you check it online PayPal credit and PayPal account are combined in one bill statement!!

About a month ago, I received a letter from PayPal stating that someone attempted to open up an account in my name. When I called to speak to someone at PayPal, they stated that someone attempted to open a second account in my name, applied for a PayPal line of credit (I already have one), and they turned it down because they could not authenticate my identity. Specifically, I have credit freezes on my bureaus which doesn't allow for an underwriter to open a new line of credit in a consumer's name. After talking to several representatives, they stated they would close the fraudulent account opened in my name and flagged the PayPal credit application as identity theft.

Anyone who has PayPal to pay for items, as a warning, make sure if you have only one address to ship to, primarily, and you have had past address, CALL PAYPAL and delete the old address... I have looked through my PayPal account extensively at any address or updates to such and I show only one through the "customer's" side. I just called them and they're showing multiple addresses for me that I could not see through the website. They're now gone and I will never use them again as you don't have control of your own account and cannot see everything. About a year ago or longer, I deleted every address and debit card but they were still on my account. And I've used them many times for new orders and all of a sudden an order for $80 got sent to an address in Clarksville, Tennessee!!! I have not lived there for 3.5ish years. PayPal SUCKS, my mistake for going with them. Was good, with one bad, goodbye.

PayPal advertises a promotion to defer interest payments for so many months when using PayPal Credit for purchases. However, the offer is only valid if the customer selects the right path on the merchant’s site. One can either select "PayPal" or "PayPal Credit". If they choose "PayPal", the customer gets the promotion. If they chose "PayPal Credit", the promotion is denied, despite the fact that PayPal owns "PayPal Credit" and intermingles the two to the point of confusion on the PayPal website and no matter which of the two one selects on the merchants site, the purchase ends up as a credit card purchase on PayPal Credit.

Back in Feb/2015 I had a buyer who made several purchases from me on eBay and paid me with PayPal with an approved credit card. Now, July/2015, I found out that PayPal withdrew $193.25 USD from my account on the grounds that the buyer filed disputes with their credit card provider claiming that they did not authorize the purchases! Three of them in different times: $118.25, $75.00 and $592.45.

I sold item to lovely lady, provided tracking number and everything - was told by PayPal that part of eBay's procedures they do not release funds until buyer confirms receipt. Hello as a buyer why do I have to do more and what the hell are tracking numbers there for. Don't they track the parcel? To top it up they want to hooks on to my money for 21 days. Are you bloody serious? When you go to policies you get "page does not exist."

After I purchased this card I tried to link this card with my Paypal account which was supposed to be linked with an address, after spending 20 hours riveted to a pc and 3 nervous breakdowns with the most hostile, unfriendly website I've ever seen in 24 years of internet. It was a living nightmare. I am a driven person, so.. I just could not let it go. I finally called their customer service. She asked for the cards number so I gave it to her.. dumb? Certainly was. Then I emailed them a written complaint. No response.

Unbelievable how HORRIBLE your customer service is. My account got hacked and you guys aren't willing to help me get my $4,700 back even though it is clear it's a scam! BEWARE OF PAYPAL! THEY DO NOT CARE AT ALL!

Just completed a transaction through PayPal. Problem was that the payment came from a closed bank account. Called and spoke to a supervisor named Paul. He explained that the transaction was instantaneous and completed supposedly with funds taken directly from my account. That account is NEGATIVE! How do 'funds' come from an account that doesn't have any? Where are they getting blood from a stone? That's right! They will 'pay' for items without verifying that there actually are funds to complete the transaction just so they can collect on the charge backs from insufficient funds. Nice work PayPal.

They told me THREE WEEKS LATER that there was shipping and that their calculator was broken and said I had to pay $20.

NEVER USE PAYPAL FOR SOFTWARE PURCHASE - NO BUYER PROTECTION. PayPal does not provide buyer protection for what they call "intangible" items or "intangible" deficiencies. PayPal used that excuse to avoid assisting me in reclaiming $80 from an online seller despite clear evidence that the product involved has serious deficiencies and there have been prior claims and evidence. PayPal simply did nothing to investigate the claim - they simply closed the case as being "intangible". Software is not intangible - it has to exist as code, it has to be measurable in operation and function, and it does or does not provide features that it claims. These are easily determined as true or false. My complaint was not about any intangible aspect of the product - it was clearly that there is a major flaw in the software and clear evidence that this flaw causes significant operational issues such that I could not and would not trust or use the product.

I had buyer damaged my bag after used for 2 months and claim fake. Paypal don't even ask for any proof or evidence and just decided to have buyer return damaged item back. That's unfair - at least they should ask buyer to provide documentation if item is fake. Anyone can claim fake to get their money back once they don't want it or they ruined it. I'm very upset. I can't resell it cause it was damage. Very sad. Lost $$ plus eBay fees.

PayPal freeze my account 180 for no reason and keep over $1800. I can't not refund any buyer. I have account on eBay for 5 year. I buy from wholesaler item I didn't know was fake. PayPal closed my account with warning. Removed this item before closed your account. This not fair. I don't recommended anyone open business account on PayPal.

I tried to link my bank account with my PayPal account and because I am in Mexico they weren't able to do it. I wasted 30 minutes over the phone with morons and I spent a lot of money on that phone call. The supervisor ended up telling me, "I'm sorry ma'am there is nothing I can do, I really apologize." He kept repeating that damn phrase like a damn recording machine and I'm not even a woman! He suggested that I called a friend in the states to add the accounts in a computer in the USA. He kept guessing, just like everyone else on what to do because they had no clue, a waste of time. Now my money is stuck in a PayPal account and I can't use it while I'm in Mexico. Can't believe that because I am in Mexico I can't link my accounts to retrieve my money. A damn joke! A bunch of incompetent morons.

PayPal has acted unethically in putting a limitation on my PayPal account, which does not allow me to close it. I have had a PayPal account for about the past 8 years. In May on 2015, WITHOUT WARNING, PayPal put a limitation on my account based on what they deemed excessive chargebacks. Nowhere in their User Agreement does it indicate a number or a percent that would be considered excessive. AT NO TIME DID PAYPAL EVER INDICATE MY ACCOUNT WAS NEARING ANY LIMITATION. The FEW chargebacks I filed were on eBay purchases never received. I am attempting to close my PayPal account, but they are not allowing me. They state that no accounts can be closed if they are in limitation status. When asking them what are the steps to remove limitations, they told me there were none because they placed my account on permanent limitation.

I sold a violin on eBay. As we all know this is "preferred" payment method. PayPal immediately took their portion. I tried to figure what % it is and from what amount. Price of the instrument + shipping or just an instrument. I know that eBay charge is 10% from total: item + shipping. To ship an instrument is rather complicated, especially antique instrument. Takes special packaging, special boxes , and, most of the time, you end up paying more than you charge. That's rip.

Used Paypal to ship a high-value item ($1300) overseas. Buyer didn't want insurance. Item was damaged by US customs or by the purchaser and demanded a full refund. The item was shipped in a protective hard plastic case, which was placed in another box with sturdy protection. So the outer box and plastic container were not damaged yet the item had a hole in it. Impossible for it to happen whilst in transit. Buyer given a full refund and I am left with a useless part. Thanks Paypal - I am off to write negative reviews on every site possible.

I have a Paypal business account. I did almost $4000 in transactions in less than 3 hours, and they limited my account, and are currently holding my funds for 180 days.

Bill me later, started out as balance paid in 6 payments. No % plan, then PP charged to PayPal credit. No warning, no opt. Payments ballooned with % charges, told must pay. 'BML' now only for $99+ purchases. Now paying unfair balance due to unfair practice.

I purchased a custom-made suit through PayPal. I was told that I was informed that my purchase was as protected by paying directly through my account as if I purchased it through my credit card. The suit the seller sent completely didn't fit, and the seller didn't respond to my requests. PayPal refused to intervene because it was a custom item.

After years of using this service I had to change my bank info. When it came time to make a payment from my new bank I added the updated account info. and arranged payment - it was rejected (fees charged). I checked the info. and re-entered with the new payment amount. This was also dishonored (more fees). Looking into this further found the old account was still being used... After 3 more attempts the payment went through. Please note the new bank was on the phone with PayPal to make sure they had the correct account info (same as the first try).

On June 17 2015 I ordered parts from RockAuto.com and used PayPal as method of payment. On June 19 PayPal tried to withdraw money from my account. The parts I ordered from RockAuto was partially delivered on June 20. Now I am being charged by the bank of NSF or insufficient funds. After several minutes of arguing with PayPal, that they are not authorized to withdraw money from my checking account without my prior approval, then they said that there are two separate entities with PayPal: (1) PayPal credit line (which I have an account number), (2) PayPal (I do not have an account number, no grace period). Apparently these two are separate entities, but when collecting money they act as one. I don't use PayPal much but I learnt my lesson the hard way. As soon as I paid off my PayPal credit line I will cancel my PayPal account - not worth to deal with this business.

We purchased chairs from China Yaqi Furniture Co. using our American Express card through PayPal (total $1889.00). We received the chairs and the chairs were not as described. They were actually dented, rusty, and missing parts. We ended up paying over $800 ($2689.00) in additional shipping charges when the chairs arrived that the seller had not notified us of. We did not worry and contacted PayPal and began our claim. PayPal then explained that we must contact a third party to verify that the chairs are actually damaged at our expense. This is actually written in their policy. So, we found someone who is a expert in Furniture who provided a damage report. We then sent the damage report to Paypal. PayPal Resolution Center reviewed the damage report and stated that it says that we had already had the chairs repaired.

April 2015. Buyer said the pendant was not as expected. PAYPAL refused to have buyer send a photo of pendant. I provided PAYPAL photo of pendant sent to customer. PAYPAL refunded customer. Silver cat pendant is made with names.

I was trying to purchase an item on PayPal with the balance in my PayPal account and ship the item I was purchasing to Mexico. I could not do it with my account because it is a US account. SO after a LONG time on the phone with a PayPal agent they had me open another account and register the account in Mexico. Stupid but I went along with it. After I registered the account they had me transfer the cash balance in my US account to the new Mexican account. They then charged me transaction fee even though I was transfer US$ to US$. The charge was $1.42 which was not big deal but it did not make me happy.

I was just notified by paypal that someone stole my identity and DID a transaction using my ebay/Paypal account 9 years ago, and that transaction created a $213 negative balance in my account. Well just now I found out about it and they want me to pay that money to them. Once I do, they will remove the limit from my account and allow me access to my $1900 they are now holding from me. Is this legal? I need my money. Why are they not just freezing the amount of $213, and holding all of my money captive instead??? Wtf.

I worked on contract with PayPal. I solved a few problems for them within my first week of employment and was helping my entire team. I have a disability that requires that my desk be at a height of around 35-39 inches, and I always bring my own ergonomic chair. I have done contract work at many Silicon Valley companies, and almost all of them raise the height of my desk during my first day of the contract. Not PayPal. Not only did they not raise my desk, they condoned threatening and obviously illegal behavior on the part of my supervisor. While this is not a consumer complaint, it speaks to the atmosphere of a company that is now behaving as if it operates above the law. I will no longer use PayPal.

I am a seller on Ebay. With every sale I achieve, there are completely unreasonable delays in my funds being accessible to transfer to my bank account. This is despite following guidelines carefully as far as registering tracking info etc. AND EVEN confirming payer has received goods. It is obvious why Paypal do this, to accrue interest.

Sold a vehicle to an individual the beginning of March 2015 using Craigslist. The buyer bought the vehicle only having seen it in pictures. I highly suggested he come to see it in person but he refused and wanted it right away. He had the vehicle transported to him after purchasing. About 2 weeks after he had the vehicle in his possession he started texting and calling saying he was unhappy with the purchase and wanted his funds returned. When I refused because it was clearly stated in the ad the purchase/Sell was as is. The buyer contacted Paypal and they refunded his money and left a negative balance on my account. After calling Paypal numerous times and getting no assistance and being told there is no protection for the buyer I am filing this complaint.

As a PayPal merchant for several years we have had few issues until recently. We opened a second PayPal account for the convenience of using a second bank account. Our customer purchased goods from us, paid a deposit in cash and took the goods, and we made arrangements for the balance to be sent via PayPal to the new account. Oddly (seemingly under newer policies than years past) we were not qualified to receive our own funds without having met their requirements of being "an established seller" even though we could easily prove we had been established with them for several years.

I had a Buyer make a fraudulent chargeback to two Trip Cancellation Insurers. Both advised they do not subrogate against the Seller or PayPal for amounts paid out under their policies. PayPal placed a negative balance on my account and then turned it over to collections. PayPal's collector, prior to sending to independent collections firm, was contacting me at 6 a.m. I explained I was in a different time zone but rep continued to harass me while I was in bed - Violation of Collections Laws. I am in the process of filing suit against the Buyer and PayPal.

I made 2 separate transactions on eBay, one of 3 items and one a single item. For each option PayPal credit was offered as a form of payment. 2 days later when I woke up all 4 transactions were taken directly from my bank account through paypal. I called their customer service and they told me if a seller refuses credit they just switch to the next preferred payment. They offered no apology or resolution to the situation. I wrote to their customer service, they replied with an auto email that had nothing to do with my situation and said to reply to the email if I still had an issue. I informed them that the situation was not being resolved and becoming more frustrating in reply, and they sent a prewritten message suggesting I did not select paypal credit or that a seller refused payment so they switched payments.

Since PayPal's launch of their new graphical user interface (GUI) on the 1st of February 2014, my relationship with PayPal died not long after. The Classic Site was extremely simple and fast where I can train my cat to do my payments for me.

ON 5/18/2015 I ORDERED SOME SILVER FOR JM BULLION 217.84. AFTER COMPLETING TRANSACTION I SEE IT WAS GOING TO AN OLD ADDRESS. I immediately cancelled the order at JM BULLION. I then reordered the same order but with the correct address. Before I could confirm with my bank PayPal had sucked 217.84 + 217.73 from my account. I did all of this in about 5 minutes. I even called JM BULLION and confirmed they cancelled 1st order and returned the fund to PayPal.

I made then cancelled a transaction with HP home and work, they shipped item anyway and it was returned. Then using information from cancelled transaction they sent another item. It was not ordered and they have since acknowledged it was their mistake. Paypal made the payment even though there were insufficient funds available. I keep only enough to make purchases in the account. Paypal has id numbers for transaction that come up as invalid when I file dispute. They are processing the transaction since I have a refund added to account. I have no recourse if they state transaction id is invalid when disputed and they are as of today literally stealing $1,377.00 USD from me. Original cancelled transaction April 27 2015, resubmitted without authorization on May 7 2015 which Paypal paid again without authorization...

Someone purchased a DVD from us. They did not recognize the billing name and declined payment hence we did not get paid. When I confronted the person who we know they apologized, called their card company who then contacted PayPal to allow charge to go through. That was end of March and PayPal has still not released payment. I cannot complain as to the customer service as they do have a real live person to speak to which Square did not. But that does not resolve the situation. They say it can take up to 3 months. PayPal has the money according to the credit company so I do not see why the length needed to reimburse.

What a complete ripoff PayPal is. They send you emails telling you that a customer has paid you. They take their fees instantly then withhold the balance for up to 21 days. Surely this is theft... Although they say YOU have been paid, in fact you have not, PayPal has been paid...and kept the money. If we all stood up to these bandits, we could stop PayPal as a business. They have totally monopolized eBay.

On January 23, 2015 I purchased 3 paintings from overseas via PayPal. Transaction: ID # ** and # **. I bought few paintings from that seller before using PayPal in the past years and never had an issues. Paintings were lost in transit and on Feb 27th, 2015 I was refunded via PayPal. One month later I received paintings severely damaged in transit and notified seller so he can file insurance claim.

I sold an item on eBay on 20th May and the buyer paid directly from her PayPal account to mine on 20th May. I sent item the next day which was a Friday and buyer had the item by Tuesday 26th May with satisfaction plus feedback eBay. I am told by PayPal that the funds will not be available to me until 4th June. I would like an answer as to why when the goods have been received by buyer. Why they continue to hold funds for another ten days? I will never use PayPal again for anything.

Thieves. I load my $$ to pay for car's loan each month. Everything seems fine and I decided funds the account for next couple months’ payment. That's when they limited my account and told I have more than 1 active account so they refund my money after 180 days. Oh I hope their business goin down.

Recently opened up my own account and was led into signing up for a PayPal credit when I thought it was just a part of the generic sign-up process. Now, I have a $70 charge on this credit account when I wanted to make the purchase with my linked debit card. I never even linked my bank account so why would they even sign me up for this credit account? I never experienced firsthand the terrors of this company until now and I wish that I would've listened to everyone saying it is untrustworthy and filled with deceit.

We are a multimillion dollar highly profitable company. PayPal knows that and yet every transaction that we are paid for, from .99 to any amount, has a two week hold placed on it. Now, they have placed a 24-72 hours review on an urgent payment that I made to a supplier on my platinum Amex. THEY CHARGE A HUGE PREMIUM AND SCREW THEIR CUSTOMERS!!!!! Do Not Use!!!!! This must be illegal!!!

I had a student account made with PayPal years ago when I was in middle school (I am in college now), to buy whatever a middle schooler would buy on eBay. Back then I had to make a student account that was linked to my parents' account. After not using PayPal for some years my Dad sent to me money via PayPal because I worked for him while at school. When I tried to transfer the money to my bank account I was unable. PayPal makes it nearly impossible to access that money unless you want to buy items on their site. I cannot delete the student account from My Mom's account (they are linked) because the site keeps crashing when I try. When I go to the "help" site it crashes as well and brings up an error message.

My name is **, I recently moved and I'm a struggling student. 2 months ago I spent all the money I had in my savings in purchasing three new iPhones off Craigslist for a good deal I was lucky to find. These were valid legitimate phones - the serial numbers checked out with Verizon, T-Mobile, and AT&T - they weren't blacklisted, or stolen, all three phones were brand new, sealed, unopened and never used, so I decided to try to sell them on eBay. I've never sold anything online before, but I've seen advertisements everywhere on the internet for eBay and PayPal. Their claims of protecting sellers, buyers, and all kinds of promises were made to me before I signed up - so I felt safe initially in posting all three phones.

My checking account is linked with my college student’s account and PayPal was able to charge my child's account with a transaction that I made. I did not know they had my child's banking info too. But because the accounts are linked at the bank PayPal took money from the student account and there wasn't enough in there to cover the transaction. Fortunately, I have a credit card back-up for my child's bank account, but I still have to pay for a cash advance and an overage charge on my child's bank account. I did go into my wallet and deleted my child's account number... But I never knew they had it in the first place. So I am getting rid of PayPal, they have too much control of my own personal accounts. Not a good feeling, cause they don't care as long as they get paid, screw you if a mistake was made. And customer service? Expect someone in a foreign country that you cannot understand very well if English is your first language.

I am an occasional eBayer, have purchased 100+ items in 4 years using Paypal. I had accidentally chosen Paypal credit as my payment option as they moved that option to the automatic pay button that used to be paid by my debit/credit card. Suddenly I am getting emails that my Paypal credit acct is past due? I had no idea how to pay it and searched on eBay and Paypal. I contacted their customer service line & was told I am being charged a $35 late fee on a $29 total bill. I received nothing in the mail. This seemed like fraud. Now I see Paypal has done this to thousands of folks and they are being fined $25 million... What goes around comes around! Love karma!

Don't use PayPal to collect Money. They are a complete Rip Off. I had $2000.00 deposited into my PayPal account and after charging me $69.00 in transfer fees they held my for three weeks. When I received their E-Mail notifying me I had received the $2,000.00 deposit I called to find out where the Money was??? They said I had to have my Client call and authorize the transfer of funds to my bank account. After keeping my Funds for three weeks I called them again. Now they say I have to go back and authorize the transfer to my bank. When I did this they said it would take another 3 to 5 business days to complete the transfer? They are a total Rip Off. I will never use the service again.

I sold a hard-to-get Japanese comic book to an eBay user. Before clicking 'Buy It Now' he asked if I would "like to" send him the comic to him for FREE using Priority! He stated he must have the comic IMMEDIATELY! In the listing I offered Free Media Mail. So I said no, explaining how that was asking a bit much! (It would end up costing 3-4 times the amount, and out of pocket.) Well, he still bought the item. I send it out promptly and stupidly left him positive feedback. Well, RIGHT after the item was delivered to him he requests a refund through eBay. My listings are all NO returns/refunds. His reasoning was that he found a better price elsewhere. So he's a flake, I thought. I close the claim.

I sold a product on eBay. eBay and PayPal marked it as paid. It was $1000.00 worth of product. eBay stated it was PAID. When I saw the red PAID on eBay and according to their instructions you send out the product. A few days later after the buyer received the product, I call PayPal and they said the bank did not pay them. However, they mark eBay as PAID. Now both eBay and PayPal will not help me at all. If it was an e-check they should not mark it as PAID. It should be in the pending status. Based on their information I sent my product to the buyer. Now the buyer has the product and I am out the money and PayPal or eBay will not help at all. If they left it in the pending status I would have never sent out the product without it being paid.

PayPal are a bunch of thieves. They stole 840 usd of me and refuse to return it for 180 days. I needed to send that cash badly overseas to help a loved one in desperate need and already explain to them. Yet they promise they will after I show them my tax paper, birth certificate and my bank statement. They promise me they will have everything back to normal. I been so sick. I travelled in the cold just to get them those papers for a week yet at the end of week when I did and had it all sent they decided they will ban me from ever using PayPal ever again and took the money I work so hard to save just to help a love one. :( I been with PayPal for over a year. I always purchase with them, transfer cash with them and I wasted so much when I do all of that fee, yet the site claim it's free?

Last December I have leased a dedicated server from a company in 1 year contract and paid all money in advanced (2 installments) but the company came out fraud as they have not delivered me the server panel and never answered my phone calls, emails or support tickets posted on their customer panel. I was shocked to see that the fraud company removed my customer account from their client portal. Though I have requested them for refunding my money, they never bothered to answer me in anyway. Finally I have first contacted 2CO who advised me to contact PayPal as they cannot resolve the matter from their side. So, I have raised disputes to PayPal, who finally closed my claim and appeal trusting on the seller's comment "Download complete" although I have presented the invoice proof where the details of the product written.

Well PayPal is a joke. Their app transferred money from my Bank acct. to my PayPal acct. while I pushed the available balance button. It overdrafted me by 400. And after calling them they refused to reimburse the overages stating it was bank fees. This to me is unacceptable. Their employees are clowns that repeat the same thing over and over to try and confuse what happened.

Last month I managed to apply a $3000 credit to my PayPal Smart Connect since I didn't have the funds to make my monthly payment. This reduced my balance owed to about $1300. Yet, instead of reducing my monthly payment to reflect such a large credit, they said I still had to make my payment of $176. I would understand if this was a $25 or even $100 credit... but we're talking $3000. In the old days, a credit company would have shown compassion and apply the credit towards the payment. But not PayPal... they said no matter what I have to make the payment. I am using PayPal no longer.

Just got off the phone with a PayPal representative who was not all that helpful, apparently if you use PayPal Credit within a promotional period and your card is linked to a PayPal account, you can't use it, the credit is just a credit line. Nowhere was that explained in the terms and conditions and I read them several times. Am seriously considering closing my account if I can.

I used eBay's PayPal tool to purchase an eBay gift card. The purchase, as it was called in the ad, was coded to Citi as a cash advance so I was charged for the gift card and Citi included a $10 fee. I called PayPal, waited over an hour, asked PayPal to recode it in the charge sent to Citi, spoke with a PayPal rep for nearly an hour, asked for a supervisor, and still got nowhere. All PayPal told me is that it would not recode the charge and that the coding was "set in stone." It's ludicrous that a payment system advertised as being one that protects buyers then turns out to be one that burns buyers. They don't know how much business they've lost because they wouldn't budge.

Chinese companies are continuing to steal images from artists, use their name, use their images and solicit money from the artist's collectors. PayPal continues to allow them to use PayPal as the conduit for orders of these stolen images. Our artists are constantly being ripped off.

I made a purchase through sammydress.com and the package was lost. After the seller refused to help me find my package, I filed a claim with PayPal, and I have provided all the right info and all the supporting evidence, including a police report and the emails the seller send trying to scam me! Even though I can prove that the seller is a crook, Paypal will not help me!!!

I used to rent out rooms to medical students that need a place to stay while they do their rotations in Miami. I take 50% up front to hold the room. This particular person sent me the money via PayPal. We had quite a few discussions regarding the room and the refrigerator in the room. She wanted a full size fridge, which I told her I could not do. When she arrived her daughter loved the room, but she was dissatisfied with the size of the fridge and chose to leave. She asked for her money back and I refused, because I held the room for her.

I mentioned the 797 negative reviews on PayPal to a customer service rep of PayPal and he says that proves what a great company they are because they have 10,000,000 transactions a day. Which leaves me wondering about all the people who are not reporting problems with them. I have to wait for a transaction to clear but I will cancel my PayPal account even if I have to cancel the bank account link to it. The CS rep says that their security program has a 1000 factors to determine how you are allowed to make a purchase. HOW I ALLOWED TO SPEND MY MONEY??!!?? Whether or not I can use my debit card?? I think I will stick to Amazon. What I need the most protection from is companies like PayPal.

I have purchased elliptical from Norditrack, through PayPal. Returned my elliptical. But Norditrack is charging me for assembly. PayPal is not protecting me, but telling me that charge is restocking fee. PayPal every supervisor is telling me different story. Do NOT do business with PAYPAL!!! They will not protect you. There is nothing like American Express!!!

I purchased gas using my PayPal debit card and the store charged 125.50 to the card which created a zero balance on my PayPal account. Then charged the $23 (actual amount of the gas) to my bank because of the zero balance and then did the same for a charge of $18.28 (actual amount of a Walmart purchase). I realize that is their policy but when Paypal fixed the problem they kept out the amount they needed to reimburse themselves for the $23 and the $18.28 (which I know was required), PayPal REFUSED and NEGLECTED to fix the problem at the bank which charged me NSF fees for each transaction. So Paypal got paid twice for each transaction and will not return the money to the bank so I can get reimbursed for the NSF fees that they PAYPAL caused. It is not on either the bank ledger or the Paypal ledger that this problem was fixed and PayPal said that they don't do that AND doesn't have any problem to fix. This is not only fraud it is stealing!

After many years of using the service to pay for stuff I buy online - I don't sell anything or collect money - they asked me to provide more personal identifying information and upload documents which I believe compromise my online security and identity. Because I did not want to provide the docs/info, they limited my account. Fair enough, that's their prerogative. But when I tried to close my account, they refuse to close my account unless I give the information they want before they allow the account to be closed. This is the same info requested that I feel compromises my security. Now I cannot close my account or remove any of my bank or credit card info details from the site. They are holding all my financial information hostage unless I upload personal documents. Beware of putting too much info in their hands.

I've been using PayPal for years to purchase items with ease as I can simply access my credit card that is listed when I log in. I discovered today, without any darn help from the customer service agent or the accounts receivable person, that PayPal hasn't been taking the funds from my credit card directly. Instead, the idiots are listing the transactions as deductions within PayPal...so um, what exactly is the point of the credit card payment?!! I now owe PayPal this random amount in US dollars which will hit me hard as a Canadian with our weak dollar, even though my purchases are from Canadian retailers, as I gather they charge interest on these transactions and create some sort of stupid account.

They put limitations on my account to where I could not access all my funds from eBay sales. They claim they did this because there was another account in my name that had a balance which I stated that I did not open. So without sending me any emails or any documents to support their claims they decided to steal my money. I am filling a case with the better business Bureau and spread the word all over the internet of what crooks they are.

I recently paid nearly $700 for a very rare record from someone in Lithuania. I would not normally consider making a purchase from here, but as it was through PayPal I felt confident enough that if there were problems, it would be ok. How wrong can you be. The seller conned me and sent me a worthless record and when I contacted PayPal, they were insistent that they can do nothing unless I file a complaint with the police or with some government branch known as IC3. It's funny, they never mention this in the numerous emails that they send me assuring me that I can shop in confidence because they have me covered. All gimmick and no substance. Just like any other mega company, it's all show and we mean nothing when it comes down to them doing what they promise. The agent told me that I clearly misunderstood what PayPal represents.....YOU CAN SAY THAT AGAIN.

Had a problem with a faulty item from toolstation. Contacted toolstation. Collected item sent out another item again faulty. Asked for money back. Said they don't do refunds. Went through paypal. They granted my money back but after 2 weeks sending evidence and return details took money back and went with seller. I will advise anyone. Do not use either above. Use your credit card. I was lucky I paid with credit card through paypal. Got money back through card company within 2 days. Stick that up your ** Paypal.

From my PayPal account 400 USD transferred to my bank account before 1 month from now, but still not deposited to my bank. I asked PayPal for this and they shared some ref. number to show to bank but when I checked that number with bank, still it's showing no amount deposited. I have mailed multiple times and called to customer care of PayPal but not got proper answer why and where payment has been stuck. I don't know now what to do and I need help on this please. It will be appreciated if I get any hint what to do now.

Refunded payment to buyer when payment never completed to my account. $138.00 adjustment to the original transaction was made on eBay. Both eBay and PayPal advised me not to ship item because payment was reversed back to buyer. Buyer opened case against me, said I didn’t ship item and made no contact when I did. PayPal sided with buyer and I was not notified that a case had been opened.

Due to medical expenses, we sold two gold coins online. The buyer is in Japan and seemed completely decent. He pushed his payment into our account and directed us where to ship the coins. One month later, we were told he demanded a charge back stating unauthorized charges (which he made!) PayPal spent one week and made the disgusting decision to force us to pay back the funds. Now, we have lost the coins and the money we should have received. They facilitated compete theft on us. We provided all emails from the buyer that showed a clear transaction. We have been robbed and they allowed it to occur. Disgusting!

I've been using the PayPal business MasterCard account for 5-months and couldn't tell enough people how great it was. I get 1-person that complains and my $$ is hell and account frozen. I am so pissed but mainly just out of sorts because it was the best, my clients loved it and all ruined by one bad apple. I cannot see how they can offer these services without knowing this stuff will occur and not have a better solution in place.

I have purchased Bose QC 25, from China, and since I have trusted PayPal saying "Buy with confidence with PayPal", I paid extra for using PayPal. And I made separate transactions for this case, since seller didn't allow me to make transaction over $250. So I made separate transaction for the product and one another transaction for the international shipping. And after I received the package I find out that it was counterfeit. So I contact PayPal, and waited several days, and I have received e-mails from PayPal regarding this issue. And one of the e-mail specifically said "During our review, we found that your seller had sufficiently described the merchandise."

I purchased a gift card from eBay via PayPal, which are one and the same, then the purchase was coded as a cash advance from my credit card, which I've never done, and Citibank, another unfriendly moneygrabber, charged a fee plus interest. PayPal refused to resubmit the charge as a purchase and its excuse was that coding gift card purchases as cash advances is "almost cast in stone." I gave them the opportunity to pay me the measly $10.50 but the best they did was counter by saying they would provide a refund if I return a gift card that I gave my father as a present. I'm not going to ask someone to return a present, and any refund would not have corrected the problem they caused. The eBay/PayPal corporation is full problems and doesn't keep its word. Greed has obviously overtaken its CEOs as it has most previously U.S.-based corporations that fled to sold out to communist China.

Paypal not only committed the crime of closing our account, but for the past several years has been maliciously boycotting ALL our credit cards, VISA, MC, AMEX from banks like JP Morgan, Chase, Wells Fargo, you name it. It is impossible for us to buy anything from any vendor that uses Paypal as a credit card processing company. We have not committed any crime, we have never been charged with any crime, we are not under any type of investigation, we have excellent credit, yet Paypal treats us like the worse type of criminal by preventing us to engage in commerce with companies such as eBay, which we are unable to buy anything from. This is a form of commercial terrorism. Anytime we go to a vendor and try to buy something we are maliciously declined by Paypal credit card processing.

After an eBay purchase the eBay screen button asked to login to PayPal as payment. When I logged into My PayPal account, I immediately received a notification that "thank you for the payment." My eBay purchase was not shown or presented on screen for any verification or confirmation and a PayPal payment was made without any payment selection option to use either my Bank Account or Credit Card Account. The funds were taken out of my Bank Account immediately.

I opened up a paypal account for my ebay sales. Without my knowledge, when I would use my paypal money for purchases, it was being charged on their "credit" account, rather than using my money first, which THEY CLEARLY STATE THEY WOULD DO. But they didn't and thus late charges, on an account I didn't even know I had, began accruing. I made various calls to square this away and somehow it wasn't resolved when I thought it was. Months later 95.00 in late fees they won't remove. I closed the account immediately... For only a handful of purchases which were LESS than the late fees! What schiesters. And customer service was so rude!

We have never had any issues with Paypal at all. We have been using Paypal for our business to sell and purchase parts for customers for quite some time and we have excellent reviews from our previous buyers. Until we sold a four wheeler engine to a customer in December of 2014. The customer received his engine signed for it paid for it. A week goes by he complaints to Paypal he did not receive what he paid for and we got one over on him. Him saying we sent him an empty box which is very untrue - the box weighed 86 pounds. He claims he did not get his engine at all.

I received a PayPal debit MasterCard in the mail. After several months I was in a bind during the holidays and decided to call to find out what my spending limit was and to activate the MasterCard. I needed a little extra spending money. When I called; an automated agent stated I had a $3000 spending limit. After about two weeks I realized the PayPal MasterCard with debiting each charge from my bank account. I started having insufficient funds occurring over and over and over in my bank count. I had to stop using that account because I deposited $800 and it was sucked up in insufficient funds fees. I've been disputing over $2000 in insufficient fund fees because of this PayPal MasterCard. The paperwork does not state that the charges are to be withdrawn as individual charges or that they would be withdrawn from my bank account.

PayPal is unmonitored and acts as if they can do anything they want. I ran a small business on eBay using PayPal as my money transfer company. I was conducting business for six months with nothing but good reviews. One day PayPal sent me an email claiming that we violated the acceptable use policy. It was difficult to understand what they were claiming. But when emailing them, since there is no way to call and talk to a human being, no additional info or clarification was provided.

I've never been motivated to write a review before, but I recently had a wonderful experience with this company. I am always hesitant to buy things online because how easy it seems to get ripped off. Paypal provides extra comfort and protection from theft, fraud, misrepresentation, etc. I recently had a horrible experience with a company and Paypal's very fair and diligent claim and dispute team worked it out. I will continue using them with the assurance that I am getting what I pay for. You can trust paypal!!

I sold my items because I needed the cash and I was in a desperate situation. I heard that PayPal is a safe way to transact, and I was really surprised that they decided to put all the proceeds of the sale on hold for no clear reason for 180 days. I have provided them all required documents, items sold were already shipped confirmed by the buyer, contact Information of buyer were also given, track number, I even sent them my valid identity card for their verification and now suddenly they will closed my case and put my funds on hold. This is not reasonable. Holding my entire balance for 180 days is excessive and my be viewed by some as punitive or as already stated, an unnecessary abuse of power and perhaps even contrary to the laws of some states. This is not fair service that PayPal does to their customer.

Arrogant **; we made an urgent purchase and elected to pay via PayPal's direct debit (verified account)/ PayPal "decided" to raise an e-check instead and send it to the seller. The seller can't send the goods 'til that's cleared yet Paypal already have my money they directly debited from my account. Their response? "That's what our software decided to do, you will have to wait."

I sold a 1963 Studebaker for my neighbor through Ebay Sept 30, 2014. The buyer ** did a "Buy it Now" paying through Paypal. The buyer arranged for a car hauling company to come pick up the car in Paducah, KY to Penn Yan, NY. I wrote out a bill of sale stating the car is as is with no warranties. After the buyer received the car he started his complaint process. He filed through Ebay. They investigated his claim, denied his claim, case closed. Then he filed a complaint through Paypal.