PayPal Reviews

I have very bad experience with PayPal. They terminate my account with no good reason and block my money for 180 days (Good period to make some profit from interest). I hate PayPal and their way to treat people.

When you cancel a transaction and refund the buyer, they will keep the $0.30 fee. This is totally not reasonable when a transaction is cancelled and consider an unsuccessful deal. I understand they miss time here but this is not a reason to charge. It is just like when you return an item at Walmart, they cannot keep you $0.30 because they "waste" time to deal with you. Most time is not the seller's fault since the cancellation is requested by the buyer. Even eBay agree this when you contact them. They just cannot control PayPal since PayPal didn't belong to them anymore. Why PayPal want to do this shamelessly because there is currently no substitution of them. Also their CS has extremely bad attitude. I promise you don't want to deal with them again once you talked to them. Guess what? If there's another company coming up, that's the time they are going to bankrupt. What a shameless and greedy company! Stay away from them people.

I purchased equipment online, from a person I know in USA. My account is directly linked to my bank account. I find out my guy has pending on payment. I contact PayPal. They say it's my bank, nope. Bank shows me money is gone and paid days ago. When I call PayPal back they say it's clearing center then say it's the vendor issue and they can't discuss it. I want to cancel and they say will take 15 to days for dispute resolution's process. We both want to cancel. What the hell? Obviously this is about sitting on people's money and getting interest on it... Never again. I'd rather send a certified draft two day delivery... Beware.

On Jan 23 2019, I sold something to a person named Francis ** for $250. It was my 1st time using PayPal for receiving money, I didnt know the person, so I called PayPal agents to confirm if the person sended me the money, so they told me he did, and would take up to 21 days because it was send as a gift. Underneath is the terms and conditions. On Feb 14, I called to check the status of the money, PayPal told me to wait for couple days. so I am like ok.

There is ALWAYS some kind of problem using PayPal. I had a replacement debit card and PayPal would not take the new info. Had to travel 25 miles to Walmart to get my money. I spent an hour on the phone with different agents trying to resolve the situation with no results!!

PayPal is putting random holds on my transactions! I am a 20 year eBay seller with never a bad transaction. Now PayPal is putting random holds on my funds received for no apparent reasons. At first they tried telling me it was for the usual reasons (new seller, inactive account, or complaint), once I proved those were all invalid they went with "We can put a hold on funds whenever deemed necessary"). This is ruining my eBay business! I can't afford to keep shipping big items internationally out of my own pocket, then waiting 21 days for funds, FOR NO APPARENT REASON!! Or is the reason so they can make even more money off of our money. They have $300 of mine, they do this to, say, 100,000 people a month. That adds up to about $30,000,000 a month they are collecting interest on.

I didn't realize that PayPal charges so much for a money transfer. It used to be free to exchange money between friends and family. I will not use PayPal again due to the fees. It's in my best interest to accept checks and cash for my business instead of paying fees to PayPal.

I use PayPal to receive money from family and friends while waiting for SSDI. They limited and banned my account for no reason. Now I have a hold for 180 days to get my money back I had in there. PayPal is a bunch of crooks!

Bottom line, they just don't read what you write to them. That's it. It's all computer generated. Ordered two pair of leggings, from China (yeah, I know). Received them both, but one was the wrong style. No response from seller. Opened dispute for $30. Through resolution center, seller finally answered, said to send photos. I obliged. Long story short... Paypal sided with the seller. Why, you ask? Because apparently the seller provided tracking information and it said it was delivered. WHAT? Of course it was delivered. I never said it wasn't. But that's what PayPal got out of my 5 emails to them. NEVER ONCE said it wasn't delivered. Only mentioned that I received a wrong item, and also the second pair tore as soon as my daugher put them on.

I signed up online and loaded $500 up with no problem and linked my debit card which was prepaid that they accepted. When it was time to purchase something online the transaction wouldn't go thru. When I called I got 4 different people that could barely speak English telling me that unless I had a bank account I couldn't spend or refund the money. They should've denied my prepaid card before I loaded up my money.

I'm a user in good standing for 10 yrs. Had a buyer on eBay claim a new item was defective. eBay recognized they were a fraudulent buyer, so they blocked them and refunded my $347. Then the buyer filed a claim with PayPal. I responded to the claim repeatedly through correct methods, but PayPal kept saying they never heard from me. They told the buyer to send the item back, so he sent a package of chalk to a business near me with the same city and state and gave PayPal the fake tracking number. They then took the $347 from me and gave it to him. Fast forward TWO months and over 15 hours of phone calls, emails and FB private messages. PayPal suspended the buyer weeks ago because they recognize he was fraudulent. I gave PayPal a Sheriff's Department Police Report proving the deception as they instructed me to do, but they STILL keep denying my claim and refuse to refund my money. I am at my wit's end.

PayPal will not give me my money! I tried to transfer a large amount of money and was required to answer security questions about addresses and such going back 20 years. Apparently I gave a wrong answer and now I have to wait 2 days to try again! And now I cannot get any of my money. I was never told about this.

Excellent job in manipulating laws & regulations allowing you to keep my money for as long as you see it fit and the name of security concerns and illegal transactions. You are the DarkWeb. Bad, bad, BAD boy!!!

Sold sunglasses on eBay, stating no returns. Buyer message: Received sunglasses, loved it, but too tight, want to return. Buyer opens Ebay case; case ruled in my favor. Buyer opens Paypal case stating not authentic because Paypal accepts this as reason to return. Paypal ignores Ebay's correct denial and allows buyer to return; have purchase receipt but Paypal doesn't care.

Because my bank found in my favor on a dispute against PayPal, PayPal is holding my account hostage as in they won't let me close it. It started with a transaction for an Uber ride. The total was $11.42 and PayPal should have used the $10 balance I had on my PayPal account before taking the remaining $1.42 from my bank. Instead they took the whole thing out of my bank account which caused my bank account to go negative. I filed a dispute with my bank and even attached a print out of the transaction showing that PayPal was supposed to use the balance on my PayPal account first. I tried working this out with PayPal first but all they did was keep making excuses, even when I provided evidence of what I was saying.

I have use PayPal more than 7 years ago. There are many anomalies in my previous credit card attached to Paypal and also the debit card. I have got the transaction history at Unionbank which has a lot of debit or withdraw anounts that I did not remember or actually done. I have tried many times to get the transaction history at PayPal. When I tried to download and open the pdf or csv file but there is no info or data inside the document. I have tried many times complaint or send message to them.

It's a regular practice in our family to check the bank statement against our record of purchases to make sure that entries are correct. On this month's statement there were more than a half-dozen errors and all of them for eBay purchases via PayPal transactions. Each was an overcharge of a few cents. I called eBay and the customer service representative confirmed that the numbers showing on our bank statement did not match what shows in our purchase history. She transferred the call to PayPal; while attempting to make a report via their automated telephone queue, the automated system disconnected the call! So, we decided to take the matter directly to our bank.

I opened a PayPal business account so my clients could have peace of mind when sending payments. However PayPal decided to permanently limit my account for being a "potential risk". Mind you the only time I even used the PayPal account before this happened was to pay for my Microsoft Office. I am now no longer allowed to use PayPal for any reason which is complete horse crap.

Tried to transfer funds into my bank acct. and it will just not allow me. Tried to call the PP rep. in vain. After long wait the person could not assist me since it was out of her control. NO supervisor available to solve the issue. They DO NOT WANT YOU TO REMOVE MONEY FROM THEM. I just want my money and leave this service!!! Absolutely frustrating service!

No matter how calm, collected and polite of a person you think you are - dealing with PayPal will show you every person has a breaking point. They outright lied to me, put me on hold for hours, anything they could to avoid honoring buyer protection. A quick call to my credit card solved everything, as PayPal is obligated to decide in the buyer's favor when challenged by a credit card. I strongly suggest not bothering with PayPal for your own sanity. I feel bad for the employees because I'm sure if they could help out customers, they would, but instead they have to read from a script and get yelled at by frustrated customers.

I paid for an order using PayPal. After weeks of waiting, I received an item which the seller described as ‘US Large’. I tried it on and it wouldn’t even fit me. I contacted the seller as per the advice of PayPal to resolve the problem. The seller informed me that they would give me a 20% refund for an item I cannot use and have already paid for. I told them that to be fair considering their side and the time and money I need to spend to return the item to a country they didn’t disclose when I made the purchase that I was willing to forgo the issue if they issued me a 50% refund for the item that was useless in the first place.

I ordered a product, then canceled it, but Paypal already tried to send the money. It had not been returned to my account, so I called them and they said in 3 days. I called after 3 days, and they said 3 more days! I just called today, and they said 5 days. If they return the money, I will certainly not be using PayPal anymore. I would rate them zero stars, but that is not an option even though they don't deserve any.

PayPal steals your money and holds it so they can invest it themselves. They know if they hold the money for 30 to 180 days then that's a lot of investing that they can do on their part. I made the mistake by using them once and as soon as they let my money off of hold I would not be using them again. Please if you are thinking about using PayPal, think again. They hold your money for no reason at all and no other platform on this planet does that. I will be going through my bank for now on for all of my transactions for my business. PayPal will not be around long with these practices of holding money and stealing from their customers. We live in a fast-paced world and we run fast pace businesses and PayPal doesn't seem to understand that. They think they can hold thousands of dollars and we won't miss it. What planet do they live on?

I ordered an item. It took forever to arrive. It was too small, I could not give it someone else because it smelled terrible. PayPal said I had to pay for the item because I received it regardless of the odor. I also have found that several high end well known companies do not want to deal with Paypal anymore.

Regarding clothing purchase from CICILook Clothing! I wish I had taken the time to review this company before I ever purchased from them, I also want to warn everybody about using PayPal if you purchase anything online. My order was for $183.00 and the first shipment arrived with 7 of 15 items, only 2 were what I actually ordered and garbage items. I reported them to PayPal, the company asked me to remove the complaint and they would refund my money.

I purchased an item on a webpage with an image that showed the product. What was shipped was clearly the wrong item. Seller would not respond to emails asking for correct item or refund. I initiated a claim with the PayPal resolution center. After 2 weeks, Paypal communicated that seller would refund my purchase AFTER I ship the item with tracking to BRAZIL at MY expense.

I have been using PayPal for years, mainly because I believed if I had a problem with a company concerning payment, PayPal would be able to help. However when for the first time I contacted PayPal when a payment was taken and I even had an email I copied to PayPal which confirmed my order was cancelled and no payment required, PayPal were not interested and very quickly told me nothing could be done. I therefore have no reason to use PayPal anymore.

How does PayPal turn any debit transaction into a PayPal account and call it a "guest" account? I ordered from eBay 1 time with a certain bank account. Since then, I had made numerous purchases with my PayPal account. Next I made a purchase, hit the PayPal button, and find out it got charged to this "guest" account which did not have enough money in it! So basically, they can take any form of payment, turn it into a PayPal acct. and decide whenever they want to use it? Oh, and that bank acct, was NEVER added to my PayPal account.

I have been making monthly payments to PayPal and am not making any purchases. But It was disappointing to see that my balance has never really went down and my available credit was low. I talked to a representative and found out that I have been charged over $120 in "interest fees", since September (2018). I did make a cash advance (Sept. 2018) within my available credit and for a $75.00 money transfer, I found out that I was charged nearly $25 dollars in "fees". I read on the web page, how money transfers had a charge of $9. Where did the $25 fee come from? The customer rep that I talked to, said that the interest fees were non-negotiable and I basically have to live with it. It is not right or fair, that only $36 of my $72 monthly payment is applied to the balance. Something's got to be done about them.

PayPal restricted my account after years of having them, for "they say I filed too many cases where I didn't get my items, from sellers". I have never heard of such a thing. PayPal claims they protect your purchases, and you have the right to file a claim, when you don't receive your items. Also they were asked to completely, close my account, after I found out they still have my personal information in the account, my address, my phone number, my email, and my credit card on file.

I made a large payment to cover promotional balances but PayPal decided to apply my payment towards other purchases instead. Leaving me with a large bill that will now be charged interest. Customer support could not do anything because it was over a month ago.

WEBSITE USELESS with regard to getting your current account summary. When I go to my account page, it does not show the ACTUAL balances and activity, so I am forced to make phone calls to their (unhelpful) customer service reps to find out my balances. Nice reps, very sweet, but don't know (or can't tell you) anything.

I attempted to buy a pair of shoes from what turned out to be a Chinese company and the shoe size was different from the listed size. I kept asking the company for a refund and they repeatedly attempted to get me to accept a discount for another pair of shoes. Finally after several emails, they sent me a refund address to mail the shoes to, which cost an additional 20.00 USD. I finally filed a complaint against them with Paypal since I had received no refund from them and the cut off date for filing a complaint was nearing. Paypal finally returned a decision that I had no proof of having sent the shoes back, which I clearly did. Paypal is clearly negligent in their claims about protecting the consumer and I have subsequently closed my account with them.

Freezing your account before offering you as a customer a reasonable solution. Holding your balance for 180 days without being able to dispute an action. Lack of customer service solutions over the phone or online.

I ordered some items Nov 26, 2018 and used PayPal. The items showed in stock and will ship within 24 hours guaranteed. They were to be Christmas presents. I received an email a couple of days later stating that my items would ship in 2 to 3 weeks. I replied to the email stating that if it were to be more than 2 weeks I wanted to cancel the order. The only reply I received was a generic response stating "Thank you for your patience". Every 3 to 4 days I would send an email asking for an update and all I got back was the same generic response. No actual person ever replied.

My account is limited very long time for some reason. This means I can't send or receive any money. Basically I have an account just to watch its beauty. I don't know why they suddenly set my account limited, they told me they couldn't tell me the reason. All they could tell me that my account has too much risk to use it. I requested them to cancel my account if there is too much risk because I have my SSN, phone number, my address and bank account information. They don't even delete these information or close the account. This means I cant use my account but they keep it open so someone else can use it.

If you have Paypal and a Paypal Credit account and have tried to get a refund on a fraudulent purchase that a seller sold you crap or something you could have downloaded or research online for free. You know what I am talking about. Paypal sucks in their dispute resolutions. Their credit line also sucks in disputes as they aren't actually a real credit card company and handle disputes the same crap way as Paypal's usual Disputes. Not like a credit card company that protect its customers and immediately issues a chargeback to the seller. Paypal doesn't care about their customers. Fortunate for me I will be maxing out the credit line and later on settling on the debt for pennies on the dollar using The Fair Debt Collection Practices Act (FDCPA). Take that you ** pieces of **!

One year ago, I purchased a software package over the internet using PayPal. I recently got a charge for a significantly higher amount that said it was an automatic renewal. Furthermore it was charged directly to my linked checking account and not through the credit card registered with PayPal that I ALWAYS use. As I researched my account I saw where multiple vendors were listed as being able to automatically charge my account without my knowledge. Check your account - you have to click the little cogwheel in the top right, then select the "payments" tab to see the automatic payments, then click "manage automatic payments". Here you will find both active and inactive selections.

I've had some bad experiences with customer service but NONE have been as bad as PayPal. I've now called 6 times to try and close my account due to fraud but I can't even do that!? It took me 4 unsuccessful calls just to find out that my account was locked because of some $8 charge from 4 years ago. They want me to give a credit card to pay for this, and expect me to be comfortable giving out new card info when the old card information was used fraudulently because of them. It's $8, just write it off and close my ** account!!

Worst scam and pain in my ** ever. Every time a transaction comes through they wanna put a hold on your account. They won't give me my money that was refunded to me by another company. What gives them the right to hold my money that has nothing to do with the account? They ask for all this info to unlock my account then come back and say it's not the right info when it's exactly what they asked for. Instead they won't let me access anything on my account and says that my account is being reviewed and I can access it in 180 days after the review. That money wasn't charged through PayPal and it was accidentally refunded onto that card because I didn't realize the card that my parts supplier had on file. They locked my account before because I had transactions from different IP addresses. How are you suppose to use a card on the same IP address every time when the whole reason for doing it is so you can be mobile?

I sent money to my son two days ago. I got the name backwards and sent it to the wrong person and then as he needed funds badly I resend it 3 minutes later correctly, not knowing how to cancel it I told them it was an unauthorised purchase to stop it going through, I work 2 jobs and was very tired, plain and simple. It was a mistake. They sent me an answer saying it was not unauthorized so I phone and spoke with them to tell them what happened that I sent money to the wrong person was tired and could not find any cancellation anywhere to make that choice. However they then said they would reopen the case, they never did so I called back. They outright lied and never did anything. I have since then contacted my credit card and they are sorting it out, what a nightmare. They could plainly see I sent money 2 minutes later to the correct person but did not care. They really are not a very good company.

I authorized a payment to a fraudulent charge from a friend who's email was hacked. Kevin at PayPal told me "it's like you put $20 in an envelope and mailed it to the wrong address". I said it's not the same because this was a digital transaction with PayPal as the intermediary. They said they would look into the possible fraudulent recipient and take up the issue with them but I cannot get my $100 back. WHAT KIND OF SECURITY IS THIS?

I'm only fifteen, but I have signed up for PayPal in 2017 as a source where I can receive the money from people who I trade with in virtual items. Everything was going well until they started bugging me about giving them my documents so they remove my limitations, but I really didn't care since I wasn't using this for anything serious, but in 2019, they finally decided to put a hold onto my $500 until I show them documents.

Well, today I called PayPal again and was lucky enough to get the right agent on the phone Mr Devin, with a lovely accent. I explained my case again and pointed to the description for Protection plan offered by PayPal and how my case applies 100%. I agree, mentioned that there was a problem with the wording and granted me the case.

I sold an iPhone in great condition to a customer that decided they did not want it. After putting me through hell PayPal helped this customer return my phone in damaged condition and PayPal still refunded them. Paypal did nothing to protect sellers. Do not use PayPal if possible. They are disgusting with being fair. I hope eBay eventually dropped PayPal. Try not to use this service.

PayPal froze my account and has been absolutely useless in trying to unlock it. I have called them three times and spent over two hours on the phone arguing with them. They locked my account due to alleged suspicious activity. The account has been locked through no fault of my own. The account has my old phone number on it so I am not able to verify it that way. Their customer service and a manager told me to drive to the next town over and buy a $200 card in order to unlock my account. Sounds like a scam all on its own. I decided to just block their email address so I would stop receiving their emails; pestering me to reset my account. They won’t even shut down my account after pleading and repeated requests. Completely useless customer service. Well luckily I don’t need their service. They can keep sending me emails from now until the end of time, because they are just going straight to my junk account. What a waste of time.

I really hope these scammers go to jail and go broke. They just froze my money for 180 days without giving me any reason. I had 8K USD there because my company decided to pay me via PayPal. Will never use again. I will put all that money into suing them once the hold period is over. ** Paypal.

I purchased clothing from Giovoss, the items were too small. I spoke with Pay Pal several times with people in different departments, a employee called Giovoss, he also looked them up online to find out that they were a bogus company. I called Giovoss they never answered their phones. I left several message. No answer. Buyers beware of Pay Pal. They're not a trust worthy company!

I would not recommend PayPal at all! Why it has gained such acclaim is beyond me. I've only used it once and that was too many times! I used it to pay for a language class, but when the class was canceled, the teacher attempted to return it to me. Unfortunately, I could not access the funds for some bizarre reason. We called customer service and they were very friendly, but provided us with no useful information. What ensued was a stressful, week-long hassle for both parties (the teacher and myself). Finally, I got the money back, but not without a price! For using their service, and for sending the money back and forth (which was what the customer service told us to do!), I am now approximately $14 short. It's not a large sum, but I paid it for no reason. Overall, my experience was confusing, frustrating, and ended with me losing money! Not fun.

I sold a merchandise through eBay, merchandise was pick up by the buyer. Buyer open a dispute (saying arrived damaged). eBay flagged as fraudulent transaction turn case in my favor, then buyer open another dispute case on Paypal, they took money out my account without my permission and now "NO MONEY NO MERCHANDISE". I called them 3 time, spend several hours on hold, respond to all email in the dispute center, their response a non sense "I did not respond to the dispute". STOP SELLING ACCEPTING PAYPAL, THEY PROTECT THE BUYER ONLY.

I have been using PayPal for the past several years and the first time I have a dispute they really botched things up! I purchased items from a company in California. When the product arrived it was nothing like the products that were advertised on their website. I was unable to reach the company so I contacted PayPal via the website thru their resolution center.

I sold my phone to a customer on Let Go and he paid through PayPal. The address the package went to is Nigeria and PayPal needed a $250 VAT to move the package forward with shipping. They explained what this was and that once I did this and they verified through iTunes gift cards that I paid then my account will be credited in full instantly. This did not happen and they demanded more of my own money to move the package again (they still have not instantly reimbursed me for anything like was said in the emails but my buyer has been reimbursed with MY money now).

Paypal sent $150 to the above individual WITHOUT my authorization. I have never heard of him & wouldn't send him money. My request for resolution was DENIED on basis 'IT WAS CONSISTENT WITH PAST ACTIVITY' *WHAT?* I ordered merchandise for daughter's Xmas gift; it included company, item, price (quite different) and tracking. No problem. *Since then- no ACTIVITY, even the Paypal rep. I FINALLY spoke to after I received denial said investigators must've been asleep. Obviously they didn't read my note at all and just issued a 'boilerplate' reply that request was DENIED for above reason. *She was unable to get to link, so she said she'd transfer me to Appeals/Agent. I was overjoyed; then she transferred, I was on hold... and still was 45 minutes later with commercials telling me how great Paypal was.

PayPal has been robbing me blind for the past month. I was hit hard by scammers and now PayPal is tacking on $20 fees on top of my mandatory refunds. I honestly want PayPal to be wiped from existence, they are a criminal institution and our governments need to sanction PayPal until it works for the people or fades out of existence. I am filled with rage and disgust and will not stop until the hammer of justice is swung in favor of the people for a change. PayPal's operation is legalized robbery.

I have been charged a 4.12% fee for my first purchase when PayPal states "It's free to sign up for a PayPal account, and we don't charge you a transaction fee when you buy something, no matter how you choose to pay." And then I have also been charged a 2.9% fee plus 30 cents for my first sale! PayPal is making money either way, no matter what kind of transaction!! If this is what using PayPal is like, I am going to stop using it and go back to only using Zelle, which is TOTALLY FREE. I am also unimpressed with the online help, which seems to be limited to only issues PayPal has pre-selected.

I called the above number after PayPal never answered my questions online about a refund that I was trying to get. I clicked "Issue Refund" and my refund went back to the seller. So I Googled a number for Customer Service listed on Goggle as PayPal Live Chat/Customer Service Get Human 888-221-1161 hoping to talk to a real person. And after 3 hours on the phone while different codes were being sent that I had to call and "verify", the person was remotely controlling my computer to make "bogus" purchases that he reassured me would be refunded. I was to believe he has just seeing if the refund transaction through PayPal was working correctly... Then he wanted me to go to CVS and purchase a Google Card for $500, because I was only 60% verified.

I chose to use PayPal to receive payment from a friend's overseas account. Bad decision. PayPal advertises their service as fast and secure. "Transfer money online in seconds." What they don't tell you is that many of the large Australian Mastercard debit cards aren't actually accepted. Once you finally do find a card that's accepted you then have to go through the process of confirming your card. This process alone can take up to 5 days as you need to wait until they charge your card with a specific confirmation pin number. The whole process is frustrating and takes way too long for 2019. I think I'll be using TransferWise next time.

PayPal won’t let me register the same credit card as my wife. That is incredibly stupid. We wonder how many other people have the same problem, so only one person in a family can use a particular card. Calling PayPal is a waste of time. The person with an Asian accent saying he was in Canada said it can’t be done and put me on hold permanently when I asked to speak to a supervisor. I’m not getting another card just to use PayPal.

PayPal never listen customer problem. If your problem is genuine most probably then will blame you anyway. Maybe they will close your account. So many blame started from PayPal customer service. So please always choose another payment method in India. Do not fall on huge cashback given by PayPal. They will never give any cashback.

Purchased 5 of the hyped toys that were like little balls with helicopter blades that reacted to motion. Ordered the end of Nov. Should have arrived prior to Christmas per the info on the website. However, the website said that it would take up to two weeks to get to me after shipping. As of 3 weeks after ordering I had not received the order and I could not contact the seller directly so I sent a message through PayPal that I was canceling my order, asking for a full refund and told them clearly not to send the items I had ordered.

Sold a camera 925.00 and shipped USPS. The camera was picked up and signed for. Next thing I know is customers filed dispute with eBay which was denied. Claimed he didn’t get what he ordered? Then a claim with PayPal which was denied! Then again with eBay, again denied. After spending many hours with both eBay and PayPal I get notice that he filed with his bank. According to PayPal at that time they would dispute the request, and I was not to worry as I was covered under seller protection. I filed a police report, turned in serial number to camera manufacturer as stolen, and tried to file police report in the city buyer was located. Police department would not take report as it was a different state and they required you meet with officer to file report.

I bought a "Magic Scraper" (DO NOT BUY THAT ITEM) that is a piece of junk when I got it, and does NOT do what it is advertised to do. I specifically bought it via PayPal in case it was a scam. After the company BYNSAVE refused to respond to me I contacted PayPal. The first gentleman was very nice and reassured me all would be well and that I wouldn't have to worry about sending the item back. That turned out to be a lie.

Why can't you give zero stars. As a vendor using PayPal can be enormously frustrating because their resolution team have no idea what they are looking at and don't bother reading what you write to them. We are a smaller shipping company and handled a shipment under the Incoterm CFR to a warehouse in Australia. To the rest of the world that means the consignee has to pick up the cargo at the warehouse in Australia. PayPal doesn't have a clue and since it was not shipped with UPS/FedEx or any of those types of services they have refunded the client's payment. He opted to abandon his cargo as it was hit with customs inspection charges at destination.

I sold some sporting event tickets for an event occurring the next day. Buyer and I came to an agreed upon price, and the Buyer sent money to my account. PayPal notified me that "money was received", but it was pending for what was portrayed as a period of time for buyers' protection. I sent the tickets and immediately the senders' bank declined payment. PayPal apparently never actually received the money...

My son is on disability and uses PayPal to pay his bills, by sending his money in lump sum to me so I can disburse it accordingly. Long story short: He overpaid me and did not have enough money available in his bank account, so PayPal "loaned" him the money. As soon as he realized his error, I refunded the money so that would cancel his debt to PayPal.

I purchased a Hamilton Beach coffee maker online and paid with PayPal. I never received the item, and the merchant wouldn't respond. Reportedly, the merchant showed tracking information to PayPal claiming the item delivered. It wasn't and I never received an email from the vendor of a shipment or tracking number. I never received the item, and PayPal simply accepted the vendor's claim and closed my complaint. I will pursue this with my bank. Haven online store was the vendor. Avoid doing business with them and PayPal.

I have been a victim of online fraud for the past 3 months and no one has been helping me in this process. A total of $4,320.44 was stolen from my bank account, using my debit card online. I bank with Point Bank and they were informed of these charges. These charges were made, seemingly under the name Paypal. I called Paypal immediately following Cyber Monday and explained that I had noticed what looked like double charges or unauthorized charges on my account. They explained to me that I was going to be reimbursed and that these charges were going to “drop”.

I brought an item from Hollywood Wig. Was supposed to be custom made... When received was nothing like the picture. I sent messages to company. They wanted me to pay for postage to send item back to them. They refused to send me a shipping label so that it could be tracked. I got in touch with PayPal. Did everything they needed me to do. Sent pic of pic and took pic of wig... Hollywood Wig had sent me the one I ordered was straight. The one they sent was wavy... Not as shown on pic. PayPal did a dispute for me which they denied saying it was because I didn't like the product.

I purchased an order online and paid with PayPal. I never received the item, and the merchant wouldn't respond. Finally, the merchant shows tracking information which mistakenly shows the item delivered. It was delivered apparently - SOMEWHERE ELSE! I never received the item, and PayPal did NOTHING to help to locate the item or encourage the seller to track it down. Don't be fooled that PayPal helps guard your online purchase experience. They are difficult to contact, slow to respond, and allow no recourse with a failed shipment.

I’m on hold with PayPal now for over an hour. Typical... In April 2018 I paid by my credit card for furniture. It arrived damaged so I challenged the charge with MY credit card. As soon as the furniture issue was fixed by the merchant, I called my credit card company and lifted the dispute and the amount was charged to my credit card. PayPal told the merchant that it would take 90 days to resolve the dispute after I resolved the dispute by lifting the hold with my credit card company.

I sent a company $143 for a watch and paid with PayPal. The very next day I sent a complaint to PayPal that the watch company had never responded to me and that their website is now up for sale. I opened a complaint with PayPal so that my money would be returned. PayPal resolution center did nothing for me but to deny the request... They did not care one iota that the sale was crooked... Never deal with PayPal. They are useless when you are defrauded. Use your credit card direct and the credit card company will reverse the transaction if you are defrauded... PayPal pretends to care but do nothing for you. Stay away from this useless outfit.

PayPal has refused to close my account for the last couple of years and even though there isn't money but my accounts are attached to it and I don't feel comfortable or secure knowing that someone can easily go in and snatch some money from the PayPal company. THEY ARE RIP OFFS.

I've been burned by PayPal so many times now that I've finally called it quits. The first time they screwed something up I gave them a pass. I sure wasn't happy but hey stuff happen. Now onto my 5th and final time I'm done with PayPal. Their customer service is for the most part foreign based which only aggravates you more when you struggle to hear what's being said on the other side of the phone. They pass you around to support rep, claims officer, and 50 other titles until you're not even sure who you're talking to anymore. Then they ASSURE you that everything will be solved and end the conversation. Well no it's not solved. Never is.

PayPal hiding behind the excuse of "chargebacks" is holding 2k of my money. No one is complaining. Yet, PayPal is refusing to release the funds. The company originally said that it would hold my funds until 12/13/18. However, as I thought it would, one day before the 13th, this company froze my account and said it would be 180 before I could get my money. As an excuse for the hold, this awful company said it was holding the funds in case there are possible chargebacks. At first, the company lied and said there was an unauthorized use of a buyer's credit card and somehow tried to make me feel as if I was responsible for whoever may have used the buyer's credit card - if she was telling the truth. Checking with a state regulatory office, the authorities are aware of the awful service PayPal gives and the shenanigans that it uses to hold and keep your money. AVOID PayPal like the plague that it is.

Beginning 1/9, my PayPal acct began incurring multiple charges per day from Uber of Australia. Never been there. I disputed them several times, but they did nothing to stop them. They started posting charges to my bank, which I got stopped. Then they charged my credit card which I disputed satisfactorily. Then they started sending me Collection notices! I was just sent an email saying that all charges have been cleared, but there were still some posted yesterday, the 26th. I want to cancel my acct but can't because there is still a $3 negative balance, Grrrrrr!

I’ve filed a dispute of $2,300 dollars that the seller refuses to give back. I did ALL that PayPal asked, sent documentation, sent tracking, sent proof of delivery, etc. It's been 2 WEEKS and my money hasn’t been returned at all, they keep setting it aside for a few days each time. Do not use PayPal. They are a bunch of lying scummy ** pigs.

I have been on the phone with PayPal about seven times in the last month. I am trying to get a refund for a shipment that is lost in the mail. I know it seems like every time I call PayPal when they tell me I should have my refund within 10 days they keep asking me for the tracking number again. I keep giving them the tracking number and they keep telling me the same thing. I have to wait another ten days. It is always the same thing with them and they are not trying to help me and they told me if the seller that I am returning the item to does not get their item back that I do not get my money back.

Complete hassle to file a dispute, 10 days!!! Over 30 minutes on hold every time you call!!! Used because was concerned about the seller, big mistake, PayPal is not helpful at all!!! It has turned into a terrible service!!! I repeat - do not use PayPal.

KEEP CLOSE TABS ON YOUR BANK ACCOUNT!! I have multiple online merchants that are set up with PayPal Credit as the primary funding source. Imagine my surprise when on 1/22/2019 I all of a sudden got a notice from my bank that I was $500+ in the negative! Note, this is an account I use exclusively for bills...do not keep extra funds in there.

I called PayPal today to see why a transfer to my bank was still on hold. I was told that all transactions were subject to review, yet every transaction I had made was placed on the maximum hold time for review. When I asked if there was a method for instant, free transfers, I was told "They would respond within 24-72hrs via email with an answer" which seemed a bit much.

I've been with PayPal for over 8 years and I've sold many many shirts and custom shoes etc. I mailed out a shirt and lil late because of the holidays and it was after a dispute was escalated. No big deal. I've never not sent a item so I provide them a tracking number and PayPal decided to rule in her favor after she got the shirt. Now she won't answer my text or emails and I got charged 20.00 for a chargeback and she got a free shirt 40.00. I'm out 60.00 and PayPal tells me I should take her to small claims court to get my money back. That's after calling for a month and getting more misdirection than Kelly Ann Conway. The staff doesn't know anything. They were never this incompetent before. Why have seller protection when you don't honor it.

Stay away from Venmo and PayPal. Paypal aka ** show #1 bought Venmo ** #2. I see many people are reporting missing funds or funds not transferring to account in time. This is simple. PayPal/Venmo like to use your money to trade secretly at night or day. They make interest off your/our money, as we don't make **. Proof: PayPal TOS is designed to keep your funds as long as possible. Read the TOS. It will tell you, "We PayPal gains interest on your funds and that you don't not profit off of." It's in the TOS. Please read it. I have.

First of all, their "Resolution Center" is hard to find. It is not on your account page. You have to look for it. Once you file dispute, it takes long time for them to get back. In my case, I disputed the merchant because I ordered Christmas gift-to-be dress on Nov. 21 and merchant email clearly indicates it will be delivered by 4 weeks. I emailed to merchant a few times about shipping status on 4 weeks mark and never received response. So I filed the dispute with PayPal with all details. After the long wait, about 2 months till get their decision, my claim was denied. Their reasoning is that they responded with tracking # of item and the item was delivered. Yes. I got the item on 1/22!! 4 weeks later than promised delivery timing!

PayPal sent me an offer to return shipping fees up to $30.00. After sending them seven emails with documentation, my first and only request for a return shipping fee of $6.95 has not been credited. The company I returned the item to automatically deducted the return shipping fee from the credit they issued me. Simple. PayPal charges me x amount and then a credit appears for x amount minus $6.95. I emailed PayPal all the documentation I had including one from the merchant showing the original charge for merchandise only (shipping to me was free) and return credit. Their Customer Service is very poor. Not worth any more effort on my part. I will discontinue using PayPal before I take the chance of having an unresolved expensive issue occur.

After selling an item on eBay the buyer paid via PayPal. I received the money fine and had no issue in the first couple of days. When I went to use the funds to make a purchase (I have been using PayPal for 14 years as a buyer) the money had vanished. I contacted PayPal who advised it was because my email wasn’t registered - first lie. All of a sudden the money appeared back in my account though it was on hold. I called back and was advised to release the money the tracking information needed to be updated - 2nd lie. The buyer had received the item 5 days prior.

Their customer service is not only not helping you, but also abusing you. They should really retrain their customer service in all the departments. They were talked over me again again, hanged out your phone, super impatience, not reliable, and hanged you there to wait. I had learned my lesson that should not use this service by costing me lots of money because their mistakes. Stay away from PayPal.

Very unprofessional customer support and misleading information about payment process. Agent was rude and did not answer my question when I asked about my money that never been transferred after 5 days. Asked for the transcript of my conversation so I could escalate the issue and never received anything back. From my personal bad experience, I don't not recommend PayPal to anyone as I still do not have my money transferred to my account.

I recently purchased a PayPal prepaid Mastercard attempted a purchase through Newegg.com. The order was canceled and now PayPal will not release my money from the pending transaction that was canceled!!!

I had a terrible experience. I tried login into my account and It asked for three forms of verification to get access into my account (email verification, driver's license and phone verification ). I verified my email and identity but couldn't verify the phone number because I have a new phone number. So I called and the customer service is rude and can't help me recover my account. My PayPal account balance will automatically go to PayPal. That's theft and Money lost. Please don't be a victim to this hidden fraud.

I have had a PayPal account for more than 10 years. During that time I have maybe managed to use it 5 times. Every time I attempt to link a bank account it tells me some stupid error, try again later. I get so frustrated I usually give up and find an alternative method of making or receiving payments. You would think by now PayPal would have it figured out.

My business account (Merchant Account) was placed into limited access because I had changed the slightest piece of information in my own personal settings. When I tried to access the account I was unable to utilize my credit card. I was only permitted to change my name, email address, and delete a phone number. Both my addresses in my account are PO Boxes for obvious reasons such as doing business online. The PO Box has been in place for 10 years or more to avoid any identity theft issues from a public access mailbox.

Not experienced people at all. Rude all the time on the phone. Recently got a transfer fund from my employer. Took a whole week for the money to be posted and now they won't let me get any of the funds no matter any way I try to transfer or cash it. WTF Paypal. Never ever would get a transfer or business with you again... What a nightmare Paypal and the personnel turn out to be...

I purchased a PayPal reader through my PayPal online account, followed their 4 step instructions prior to purchase. When the reader arrived it would not connect and now displays as "Damage to reader detected. Contact PayPal for assistance". I have never been able to use this reader and it is in mint condition. PayPal apologised for my reader being damaged but would not fix or refund my money or offer a solution to me for having a dud piece of PayPal equipment. A number of times the PayPal staff member remained silent and did not speak. I thought they had very poor communication and public relation skills and did nothing to resolve the issue of a faulty PayPal reader I had purchased through their online account. A contradiction coming from a company that claims to be protection for online purchases. I will rethink using PayPal or recommending them to my customers.

Have used PayPal for over a decade with no problems. On the 17th of this month I had 4 transactions put through my bank account for over $300. My credit card is clearly on file for all transactions. Was able to get someone on the phone who said it was an "internal security issue" whatever that means. He couldn't explain what happen. His only suggestion was to remove my bank account which I attempted to do only to get a message that they couldn't do that because something was processing. I was supposed to be transferred to security but after 20 minutes on hold I hung up. Second call 20 minutes to be told it looks like some kind of a bug. No help really. So I guess I will remove my bank account (I think everybody should and only put it there when you have something to sell). And may not use PayPal in the future even though it has been convenient.

I had a issue accessing my statement, and after going through their agonizing help menus, I was told to phone in. GOOD LUCK WITH THAT! Hour later, still no answer. I will wait and try again, and if I fail a second time, I'll just cancel the credit card.The credit card issuer is NOT the problem, I reached them easily.

They put holds on your money. Look they take a percentage of whatever you sold. That's fine. I use your service. Do yeah take your percentage but put my money on hold. Straight greedy. Yeah I get it security reasons to protect buyer and seller but dude after 3 days on hold the security thing is good. No issues. So going on pass 3 days my money is still on hold from my sell. So now it's super clear you are 100% using are hiding behind the security saying to make interest off my money letting it set there for a while. Greedy greedy greedy. Boy if I can get my hands on who is responsible for this kind of practice. I'm going with someone else pay them for their services and get paid from my sell right on the spot. PayPal sucks. Everyone just go look at all the negative reviews online. Not much positive ones. ** PayPal. Come and get some. I'm waiting.

PayPal has no authorization to debit my bank account for goods I order online. My PayPal account has my up to date MasterCard as “preferred payment”. In spite of this, PayPal illegally debits my bank account instead of my authorized MasterCard. PayPal has done this numerous occasions. No help online offered by PayPal for this issue. I call by phone to PayPal helpline to receive a recording of an hour and a half wait time for a representative. In 1 1/2 hr PayPal switchboard is closed! No help available to resolve this deceitful business practice, nor will PayPal web page allow deletion of my bank account information because they claim I have pending transactions when I do not have pending transactions.

It has been hell trying to contact Paypal to reporrt identity theft. An unknown individual created a PayPal account with my details including banking details. When fraud was detected I attempted to contact fraud department at PayPal and that's the time hell landed on earth. I waited for hours to contact the officials in the latter department. I have not succeeded in getting my complaints sorted. I wish the government can apply more muscles and regulate this agency to its knees. The company shares at present are $90 per share yet it cannot address public concerns. Now heading to police station for help. Hopefully they can help. I'm pissed off big time. Citizens deal with PayPal at your own risk.

Ordered two chairs thru eBay paid thru PayPal. PayPal defaulted to the wrong address to be shipped. Seller refused to change address despite calls and email from eBay. Chairs had NOT been shipped. Overstock decided to send them regardless to vacant address. FedEx who delivered the chairs came right back and picked them up and sent them back. PayPal refuses to release my funds for 421.72 back to me because the callback address that Overstock gave FedEx does not match the address they shipped from. No chairs and out 421.72 because PayPal keeps declining my claim. Reported them to the State Attorney Generals office and IRS. Logged complaint with my bank. Closing PayPal account. Misuse of public funds.

My sister started getting small frequent charges on her bank statement that put her into a negative balance. We tried to call PayPal twice to stop the transactions. Both times we were put on indefinite hold and eventually disconnected. We went online to close her PayPal account and there was no way to remove her bank or stop the fraudulent charges from accruing. Meanwhile, NSF fees started to appear on her bank statement.

I have been in good standing with eBay and PayPal for years. I have never had any fraud or any claims or any actions taken against me in any way. All of a sudden I get an email saying my account is "permanently limited", this is PC speak for terminated. I can never use PayPal again and so I cannot buy or sell on eBay. PayPal has cost me $300 in listing fees alone. Not to mention the almost $1,000.00 they are "holding for 180 days". I seriously doubt I will ever see that money again.

REFUND? A HUGE HOAX! I was scammed by a Spanish antiquarian encountered in the ** website that I paid with PayPal. The scam consisted in the fact that instead of sending me two vases and a statue, as stated in the listing, he sent me only the statue. Despite having sent as many as 2 screenshots to PayPal showing both the contents of the lot and how much I had paid, and despite the seller himself has confirmed to have sent me only the statue, PayPal did not reimburse me at all, claiming that the seller has correctly processed the order! Totally unacceptable! They really played me! It is no coincidence that eBay...

I purchased clothing from this company in August 2018, I didn't even get it until September 2018 and aside from some being the wrong size, the quality was terrible and not as shown on the website. I immediately sent the clothes back and emailed proof of mailing and delivery back to BerryLook. To-date, I have not received my refund and they stopped communicating with me. Lost over $200.00. I made a dispute with PAYPAL and "escalated" the complaint. I sent the requested proof that I mailed the clothes back.

I received two emails wanting to know where my tracking info was... duh!

Be aware of the fine print and entire details outlined in PayPal’s user agreement. The majority of us don't read all that stuff and people who put it together know that. We assume everything is going to be okay and trust that things will be fair and not against our best interest. (Using PayPal is not suppose to be like a contested divorce where there's fighting tooth and nail for every little thing.) Something that Sellers need to be aware of, which the majority of sellers DO NOT KNOW OR ACTUALLY REALIZE, is that under the PayPal user agreement, specifically relating to the "buyer guarantee," is that anything you sell, which is paid for through PayPal, is not final until SIX (6) MONTHS after payment made. Yes, that's right, sales are not actually final for six months!

This is the I don't know how many'th time PayPal have held my money for several weeks after an eBay sale for no reason. I have sold hundreds of items, and have all 5 star reviews but PayPal has decided this. There is high risk in this transaction, in addition to censorship and blacklisting companies and individuals for political reasons. PayPal is a disgusting establishment organization. If possible absolutely do business elsewhere.

Paypal won't protect you from scams. I recently (beginning of December) ordered an item online and paid with Paypal. The item did not arrive on the date stated. I emailed the company who, twice, supplied me with fake tracking numbers. I contacted Paypal who said they would investigate. Time dragged on and Paypal kept saying they were waiting for the company to respond. Nearly four weeks after the package was due a box wrapped in a black garbage liner arrived at my door. The items, from the company, were in opened boxes with parts missing. Simultaneously an email arrive from Paypal saying they were denying the claim as the items had arrive (four weeks late!). A complete scam. Paypal doesn't protect its customers. Will NEVER use them again.

My balance paid in full 12/16/18, went to make a charge 1/5/19 and was declined. 3 weeks later! The contact info on the letter led me to customer service via chat. Chat replied and said it was due to security concerns, then bailed and said I had the wrong department. Gave me the supposed correct department only to get a message saying they can call me back later. Decided another company would value my business instead.

I have used Paypal since it began. I have always felt comfortable using them because each time I have had a problem it was quickly resolved. I recently purchased an item off the internet and not doing research first I realized too late that the company has a horrible reputation. The first thing that happened was the company double charged me for the items and that money I was able to get back. The order was placed on Nov 30, 2018 with guaranteed Christmas delivery.

I placed an order for 3 items in November through Paypal to White House Black Market. 2 items were the same, but different sizes (which apparently PayPal can’t wrap their mind around). For the order, PayPal took 54.28 Nov 23, 54.28 Nov 24, and 42.66 Nov 24 off my American Express. On Dec 14 I returned 2 of the items from the order to White House Black Market (54.28 and 42.66) which was credited back to my American Express. THEN, on January 2, I returned the 3rd item for 54.28 to White House Black Market but Paypal only credited me 11.62. I have credit card statements showing each of these transactions.

I have been a loyal customer for many many years now, I have never in my life encountered a problem until now. I sold $2,000 worth of items to a buyer. Their money was cleared, and everything was fine. 2 weeks later my account was in the negative of the amount I originally received and took out of the account. This is where I contacted PayPal customer service for the first time and it is TERRIBLE. After fighting with a automated voice for 30 minutes you get through to a live agent, only to wait another 45 minutes. I asked them why I was in the negative, they claimed the buyer "did not authorize this charge." I asked how that is possible considering they purchased it, I sent items, and they left positive feedback. They asked I open a case, and I did. MULTIPLE CASES.

I’ve only used PayPal for family and friends receiving and sending money. My uncle sent me money 5 days ago. I have no limitations on my account and have never made a transaction without a PayPal rep assisting me. All I want to do is transfer the money to my bank account. It kept giving an error message so the rep had me retrying different ways. Well that causes a security issue because of too many “failed attempts”. I was told I had to wait 24 hours and to call in again and they’d verify me again at that time and the transfer would then work. Well this same ridiculous process has happened now for 5 straight days. Every day a rep saying sorry and now I have to wait ANOTHER 24 hours! Well I’m SICK AND TIRED of this cycle! They screw it up! Don’t fix and then say, "Sorry you’ll have to wait again. There’s nothing we can do!!" I’m so frustrated!! I needed this money on Monday and still no closer to getting and it’s now Thursday.

I purchased a sweater on eBay that was supposed to be new. It came all ripped and old and a mess. I contacted the seller and was told not to return it and I would get a full refund. I sent it back anyway. NO REFUND. I opened a dispute with PayPal. I have all the documentation of the receipt of the sweater and PayPal does NOTHING!! They keep saying there is a process. They cannot reveal it to me, but they are working on it. They do NOTHING, including getting my money back. There is not one person there that will give you the same answer. They sound like they are reading from a script. After reading all the HORRIBLE reviews and how people were scammed with no help at all, I am closing my account. Buyer BeWARE!! I am also contacting BBB for guidance, with all the documents that I have...something is so wrong here!

I had opened a dispute with PayPal on a defective phone. The vendor ended up taking the phone back and I've yet to be credited back from PayPal meaning they have my $800.00. The vendor has documented the return of the phone and the fact they do not have my money. All conversations with PayPal are "it's still in the dispute process" which is now 3 months old. There really is no dispute so just give me my money and instead their only answer is the dispute is still open. I'd advise those using PayPal to be very careful that they don't pocket your money like they have mine as I'm closing my PayPal account.

PayPal used to help consumers, but on a recent purchase from a scam company named Vivid Seats, they refused to refund the payment that was made. They have really taken a nose dive when it comes to helping consumers.

These fools had me in hold for over 97 minutes. I didn't want to hang up because it took me all day to wait my turn in queue. I ended up having to hang up. I am taking my money out of PayPal and to another money transfer site. They were rude. Accusatory and rude. They don't deserve even 1 star.

Since the middle of December, transactions have failed on PayPal. The vendor website offers PayPal at checkout, I select it and log in. But instead of completing the transaction, I end up on my PayPal Summary page, with no way to complete the transaction. I wasted more than an hour today on hold at the PayPal customer service line (they do not know the meaning of that phrase!), and talked to a rep and her supervisor. They were both in total denial. If it were one vendor, maybe that vendor has a problem. If multiple vendors are failing, it is obviously a PayPal problem. Dealing with their reps is like beating your head against a wall of jello!

IF YOU'RE THINKING ABOUT USING PAYPAL DON'T DO IT. PLEASE. WHATEVER YOU DO DON'T DO IT. Paypal is a cancer upon society and they need to shut their website down for good ASAP and take their demon ** back to the deepest darkest circle of hell from which they came. Never in my life have I dealt a company who's more concerned about money than these demons are. And I literally mean that, they'll side with whoever or whatever keeps making them money. If siding with a scammer over an honest seller earns them money they'll do it in a heartbeat. TWICE NOW Paypal has sided with a scammer over me.

It makes no sense that me loading money on to PayPal to make a payment cause it to be put on limitations, my own money they need to review... That is stupid. Now my payment is late and now late fees which I don't have extra money... Nonsense.

Be careful, when you buy on eBay even if you use your credit card it is PayPal who charge the exchange and it is more than the one is at the date you buy. Paypal refuse to give me the name of each eBay seller associated to the eBay seller name. And they charge more than what is mark on my eBay invoice. 835$ instead 810 .00$ cnd and what is on my statement on my Visa. When I pay with my Visa Paypal should not have the right to charge more than what the exchange is at the date I to the transaction. And the name on my Visa does not match the name of the seller in eBay. You can not trust PayPal.

I called PayPal to check on an order I made almost 2 months ago. Found that my acct had been marked for possible fraud activity. When I ask how to fix this I was told I needed to purchase a Google play gift card for $500 and stay on the phone with the representative while I did this process. Then give him the security code on the card. He would return the money soon as I did this. Ok, red flag! However I did call them, they did not contact me. So after making calls to my credit card company and bank I found no other irregularities. I called PayPal back to ask for a supervisor but was denied access to one and given the same story again by another associate. No one should have to pay to stop fraud on their acct untrusted to a company. This is extortion in my book. I had to cancel the bank card associated with this acct with PayPal.

I haven't used PayPal enough to know how it works great, but what little I have had to do with it, I'm contemplating bailing out. I don't know what kind of comedians they've got working over there, but it seems like it's a dishonest, underhanded outfit. I run a mowing business and mow two post offices in the area with my pay coming through PayPal into my bank account. I found it rather odd that the successful bidder for the post offices must be able to go through PP at first, I didn't really think anything of it, though.

Paypal placing Holds, limitations and restrictions. Paypal is placing excessive holds on my funds. I sell items on eBay and agreed to eBay's terms for new sellers. After 90 days of selling eBay no longer requires funds be held and instead allow for immediate availability. As of Dec 2018 Paypal now places holds on funds that exceed the previous requirements. I was informed that there was no limitations placed on my account however they now impose a hold time that goes beyond the previous hold time. I must now wait an additional 24-48 hours after an item has been confirmed delivered before Paypal will release the payments on hold.

Poorest Customer Service on the Galaxy. I've called three times to try to resolve an issue with "PayPal Here." So far I am up to three hours. Each call takes about 40 minutes due to useless recorded information you must listen to, just to be able to make it to the cue with another 30 minute wait. They are a horrible company. I advise that you do not get their card reader to process payments. I have another account with another vendor and it is much easier and the customer service is much better. The last time I encountered such poor service was with AOL Online, and we all know where they went!

90K Frozen in the account for 180 days. Money aggregated for a yacht purchase from various credit cards belonging to account holder. Account holder is a director of the official incorporated PTY LTD company that would be the official boat owner. All requests for information fulfilled with all required legal paperwork, to all over sudden getting email "We identified you as risk, your account is limited" and I only can see my money sitting in the account. No avenues for review or complaint. They just going to use my money for 6 months for their benefit. Obviously I'm missing on a boat I was searching for 2+ years. Brite day racket.

They lie, lie and lie. They charged my card twice and speaking with my bank on a conference call they gave the authorization codes to guarantee the money would not be taken out. Well the next day boom it was taken out twice and I have since had to cancel that card, dispute the charges and been arguing for over 2 weeks about my refund. They state I have gotten it but my bank and bank statements say otherwise. Have talk to 4 managers, all have different stories. Already contacted a attorney. Since they were on conference call both calls were recorded. Now they want to backpedal and lie about everything stating they did not say, that I misunderstood. Well it’s recorded so they cannot cover the lies up. All I want is the money they took from my account but they don’t want to give it stating the seller has to refund it to them then they refund it to me stating it takes 5 to 7 business days. Well it’s been 2 weeks and still nothing.

A nightmare - only get automated responses. Don’t even read your correspondence. Scammed out of $49.91 and they will not refund money nor help in any way. NO SUCH SELLER. They closed my dispute but keep telling me to open a claim. Would not recommend to my worst enemy. They are cheaters, scammers, unethical company ever.

Small business selling a service to high end clients, nothing high dollar. Never had an issue until one day we receive a notice that one of our clients decided that now that he has his report from our service. He would contact Paypal and state he never authorized the payment. Paypal sent us an email with what was going on and asked if we could provide proof of services which we did. Paypal refunded the guy his money, which was fraud, and charged us another $20 fee. Paypal will not return calls on this matter so now we are out the money and Paypal helped someone commit fraud.

I received a phishing email from PayPal saying that someone used my card to make purchase online. The email instructed me to click on the link to file a dispute. When I Googled email customer service number to report the transaction, the phony phone number popped up. I was told that in order for PayPal to resolve my dispute, I had to buy gift card, 200 dollars worth and provided the number to the scammer. I lost money. I contact PayPal about the scam and they do nothing about the issue, not even warning other customers about the problems. Cancel your credit card with PayPal to prevent this kind of problem from happening again.

I ordered a product from a merchant using PayPal as my payment option. BIG MISTAKE... I have used PayPal frequently and have never had this issue until now. The order was paid for but the merchant canceled my order as a safety precaution because a letter was missing from the billing address. Needless to say PayPal hasn’t refunded my funds back saying it’s their merchant's fault. Now the merchant it blaming PayPal. It has been 6 days and I still haven’t received my funds. PayPal was the one that debited my account so they are responsible for the refund. They are pushing the blame. Talked to 5 different reps and they are all saying something totally different. Very unethical to treat a consumer this way. They had no problem debited my account immediately but now it’s taken days and I’m not sure if I will ever get my funds back. Will never use PayPal again. I’m better off paying each merchant myself. I don’t feel secure using PayPal.

At first there were no issues. I was receiving my money just fine with no problem, but then they asked me to verify my confirmation status and when I tried to do so it sent me to an error page. If I didn't confirm my taxpayer status I would have limitations on my account such as not being able to transfer or see my funds. I tried calling, which took about 2 days to figure out how to get in contact with a customer service agent who then told me that the system is down and that is the reason as to why I can't confirm my status. To me that's an issue that no email was sent out explaining this situation. That's not fair to clients like me that are actually doing their part in trying to receive their money, but the company is lacking in the IT Department.

Over a year ago I bought a product on eBay. The product did not work, the company would not pay for the mailing and PayPal told me there was nothing I can do, the mailing was more than half of the price of the item. I am disabled and not working at this time, 250 was a lot. I canceled my PP, I gave it a chance and I bought some items (less than 100 dollars) and I sold a few items.

A million problems trying to link my bank account, can't link my debit card and they charge a fee when you use them to make an online purchase and they charge you a fee to send you a check. I am going to stop using cash back services like Coupon Cabin until there is another option for depositing cash back funds OTHER THAN PAYPAL. I am so looking forward to deleting my PayPal account. Never again.

After almost 20 years with PayPal I will now close my account after I had several fraudulent charges made. I made the proper PayPal cases and they never got back to me. Upon checking I found that the cases were gone. I called and they just said, "You were denied and the charges were ‘consistent’." Well there were 4 charges on Christmas Day to a store I have never been to or purchased anything from ever, nor did I make any purchases on that day - so how is that ‘consistent.’ Treated like dirt and not helped at all even though they constantly boast about ‘buyer/account protection.’ You just lost a customer permanently, and I will be sure to badmouth this company at any chance. There are many rising competitors.

I was trying to make an online purchase using PayPal and the transaction went through 3 times. The seller reversed 2 of the 3 payments but the 3rd has been pending since 20th November. I have sent 4 emails to PayPal within the last 6 weeks asking about this and have received no response whatsoever even though their response time is supposed to be within 24 hours. They have also placed a limit on my account because I am supposed to be selling ‘prohibited goods’ when I have never actually sold anything online at all-especially through them.

I’m a 60 year old, fairly tech savvy person who created a PayPal account for the first time 4 days ago. I linked my AMEX card to it. Fast forward 4 days and I receive a call at 8:00 PM on Friday night from AMEX suspecting a fraudulent charge on my account, thru PayPal, for a $27.00 Uber Ride. I immediately contacted, PayPal to dispute the charge. An hour or so later at 9:00 PM I receive an email from Uber stating that my dispute has been denied, but provided no reason(s) for the denial.

I know writing this isn’t going to do anything but I wish someone would sue PayPal into oblivion. They are like dealing with the Mafia! I’m disabled and ran into a money crisis so I sold some items I didn’t want to on eBay to pay for propane and a few other basic needs! When eBay released my funds PayPal wouldn’t transfer it to my bank account. They already verified the account and I even uploaded a copy of my driver's license. But funny thing is I remembered I had another old PayPal account that had no issues and I tried to transfer to it and it was successful. When I tried to transfer the funds to my bank from there PayPal refuse there also so basically they are holding the funds hostage. I can move it around PayPal but not to a bank account where I can actually buy propane for heat!

PayPal will not transfer money from my old PayPal account to my new PayPal account even though I have answered all of their security questions. They just keep on putting me on hold! Do not do business with PayPal... They do not follow their own rules.

I was double charged for something that never went through. I been trying to get in contact with them for over a month and they finally sent me to the department that might be able to fix my problem. I have been on hold for a couple of hours this week waiting for their security department to answer and this was after being transferred by one of their employees from another department. They have the worst customer service that I have experienced in my life. This is still an ongoing problem. I don’t know when they will give me my money back because PayPal charged me around 140 twice and around 70 twice. They also tried to lie to me once and told me that the transaction was still pending when it was actually approved weeks ago.

I sold an item on eBay and the account ended up being fraud. PayPal opened the dispute. Then found the account to be fraudulent charged me a 3% fee and $20 charge for money I never received!! THIS IS UNACCEPTABLE BUSINESS PRACTICE AND LEGAL STEALING FROM CLIENTS!!

Until recently I used PayPal rather than my credit card for online purchases. Then an online purchase was made in error from my PayPal account for a Google Service. It was quite an expensive one. I contacted PayPal and explained how the purchase was made in error (I didn't even own the product needed for the Google Service to have any value). In a few days PayPal said they 'investigated', closed the file and told me the decision was final. The entire time my specific claim was not mentioned, it was all computer generated responses. I protested and again received a computer generated response.

Where do I begin... First off I did not want to use PayPal to begin with because I have heard all the horror stories of hackers actually getting away with ripping you off through these guys which I thought was not true. Boy was I wrong. I am a Ebay seller and I had no other choice but to start a account with these guys and oh boy did I get worked. I lost about 800 dollars to this company because someone was making transactions without my consent and I went to reset my password and security settings so I had to upload my ID and reset my password. I did that and two days later I get a notice saying PayPal has completely shut me down and is keeping my money for 180 days in both my accounts. For some reason I am just gonna let them do this and wait to get my money. That's how much I do not like this company and do not wish to be any part of them whatsoever in the near future.

I would like to warn others to not do business with this service. I decided to make a purchase on December 7 and thought PayPal might be more convenient and easier to make payment. This has been the worst experience I have ever made to pay for a purchase. Paypal has refused to refund me my money even though the merchant contacted me on December 10 to inform me they were cancelling my order. Paypal has taken a total of $250 and says I must contact them. Account Manager at the merchant to get them to release the funds.

A merchant fraudulently charged me $211 without sending me the goods. I went to my county to get a police report, then presented to PayPal to show that I haven't received the item ordered. A PayPal supervisor told me they will contact the merchant and have them respond within ten days. Nonetheless, a month passed and many phone calls later, it still not be solved. In the same token, I have a Discover credit card, if I told Discover I got a fraudulent charge on my account, Discover put a hold on my charge and contact a merchant on my half right away. After a few days, my charge was dropped from my transaction. Highly recommend Discover credit card.

I use PayPal as my pass through for online orders. In the past, I have been able to withdraw funds by check, my preferred method due to not wanting any more information online than possible. I kept getting a message that I did not have a valid billing address, even though it was the address I've always used! So then, I tried to contact support, which put me through a myriad of questions never to give me a phone number. After 45 minutes, I finally got a phone number with a code. But the code was only good for 1 hour and I didn't know that do wasn't able to make the call later without going through this WHOLE troubleshooting process again.

I've been reading these reviews and they are all absolutely correct. This has been one of the worst experiences ever. Holding my money, denying transfers because too much. Then telling you to wait another 3 to 5 days right when you think it is handled. We will see. Had my money going on 2 weeks and haven't seen a dime. Horrible experience.

I've tried to log in to PayPal, which didn't work. After calling customer service I was told my account was blocked because I owe PayPal $12. I tried to pay it but no one wanted to take it and I couldn't log into my account to do it myself. I was told someone will call me in couple of days, 2 weeks later still no phone call and no resolution. I've called today and was told I have to wait another 15 days... Do they live in 1920s? It would be quicker if I got a horse and collected my payments myself then waited for PayPal to resolve anything! Extremely disappointed with the service. I genuinely want to pay the $12 so I can use my account again! It seems the staff can't solve a simple problem. Why do I have to wait a month to pay $12??? Seriously! There is no logic! I'll give PayPal customer service big fat zero!!

I paid a paralegal for 2 hours of work. He did it wrong, even put someone else case on my demand letter. So I disputed the transaction. They immediately went in his favor. So I did claim. No notice to me closed in one day. Guy I talk to said, “It should not have been closed.” So reopened it, no notice and magically on Christmas when they are closed my claim disappeared. Now they are hanging up on me and leaving me on hold. They won't help me. PayPal is a rip off.

First, I am a top rated powerseller on eBay with 100% positive feedback and I have been for MANY YEARS. I am MIDWEST-PROJECTORS on eBay. So on December 1St 2018 I had to open a new PayPal account because me and my wife shared one but separated and we then had to separate our finances. I opened this PayPal account using the same address and name that my eBay account is in. At this point my world is UPSIDE DOWN but was determined to have a great Christmas. So I had a HUGE COLLECTION of expensive Christmas items left to me after my mother passed and it did have sentimental value to me, Many Pipka Statues, collections of Mr. Christmas animated circus items, Etc. I worked my ** off for weeks selling this stuff on eBay to have a decent Christmas and I succeeded. So on Dec 23Rd I was ready to transfer my money out for Christmas but I get hit with this. “Your account access is temporarily limited.”

If I could give them 0 stars I would. No customer support whatsoever! If you get a credit card payment through their crappy system and it's over 500.00 they're going to hold on to a majority of that money for 30 freaking days to protect their butts! Not yours! They don't give a damn about you or your bills you have to pay! The only thing PayPal cares about is PayPal! Trust me! If you are looking for a place to accept credit cards payments through use Square! Much better than PayPal!

Haha, This ** service is a joke, they make you call you first, then make you wait for 5 hrs for a callback, and "IF" they do decide to call you back they ** make an excuse to change specialists and hang you up.

Money received from eBay to my PayPal account is held hostage. eBay needs an additional partner option. I've read through these reviews and at less 300 states what my experience has been. You're holding my funds hostage. I will be grieving with the BBB.

I purchased a dash cam from gearbest.com (avoid these people - read online reviews before buying from them). The very first day I received the dash cam, it worked liked it should. However, the second day, I turned the car on and the dash cam would not turn on. I turned the car off and on about five times and the dash cam still would not come on. I checked my 12-volt outlet with my other dash cam, cell phone and iPad, and all turned on and worked fine. So, I knew I just had a bad dash cam.

Absolutely horrible horrible customer service. Talked to two agents, account specialist and a manager. They had no brain cell to understand two very simple inquires. First agent forced me to end the call and answer my question to email which was totally about something I did not ask for. Second agent was just okaying me and repeating herself. The account specialist nor the manager had no empathy with my frustration and were 100% useless. PAYPAL CANADA SUCKS. No one knows what the heck is going on in that company. No customer service skills, no active listening skills and no brain to resolve an inquiry or at least understand it.

I've spent 3.5 hours over 4 phone calls, with at least 3 different supervisors, in the past 2 weeks, to dispute a false claim/chargeback on my account, that I've finally discovered is IMPOSSIBLE for PayPal to reverse, according to the managing supervisor I spoke with. This reversed-payment was for services rendered by my business, and because I processed the payment without checking the "Services & Products" button, now this transaction is NOT covered by PayPal Seller's Protection. I've been using PayPal for client payments for years now, and they pop this excuse on me to justify not honoring the legitimacy of my claim.

Background: Member since 2002: $100Ks of sales through eBay. Dec 7th: I post a console that wasn't being used by my son on eBay with a buy it now for much less than anyone else. Because; well I'd rather have it gone now, don't need the money and don't really care; it's almost the holidays... It gets purchased immediately. It was listed with free shipping and cheaply; I package it well and take it to the post office, get insurance and ship it priority 2 day, since it was a few weeks from Christmas and we should all be in the spirit. A couple days later it is delivered. I check my PayPal and it says the transaction is on hold (I don't think anything of it).

Why there is an option to leave one star or more but not zero stars. One star for PayPal is way too many. The worst of the worst in all meanings. The service sucks and their customer service sucks! Called them with a fraudulent eBay transaction, filed a dispute over my stolen $1,000. They put me on hold for about 16 minutes. The guy came back just to tell me "I am gonna transfer you to the fraud department" and put me on hold for 34 minutes. After 34 minutes waiting time I just gave up. Later on I received an email stating that my case is under their investigation, and they will get back to me within the next 9 days. Seriously? They allowed to steal my $1,009 and I have to wait 9 days... PayPal should be shut down!

I don't understand why there is an option to leave one star or more but not zero stars. One star for PayPal is way too many. The worst of the worst in all meanings. The service sucks and their customer service sucks! Called them with a fraudulent eBay transaction, filed a dispute over my over $1,000. They put me on hold for about 16 minutes. The guy came back to tell me "I am gonna transfer you to the fraud department" and put me on hold for 34 minutes. Most probably much longer as I just gave up after 34 minutes waiting time. Ten minutes later I received an email stating that my case is under their investigation, and they will get back to me within the next 9 days. Seriously? They allowed to steal my $1,009 and I have to wait 9 days...PayPal should be shut down!

I requested money to be send to my PayPal Account. PayPal confirmed that my bank account was active: "We received an automated response from your bank informing us that the bank account you were trying to use for this payment has been closed. As a result, we were unable to charge your bank account for this transaction. We will not attempt to debit your bank account again." Why were they trying to charge my bank? They are supposed to deposit the money! I have contacted their customer service... It took forever to get a LIVE HUMAN... He stated that the problem was with my bank. So, they are holding the money and I cannot access it. I think the problem was trying to use PayPal.

I'm a new secretary, my boss had been paying me through PayPal for the first few weeks of my probationary period. The last payment he tried to make to me, PayPal tried to hold for TWENTY ONE DAYS saying they had to be "sure services were rendered." I called and told them I'm a secretary and my services for the last week is what I was being paid for, meaning services were already rendered. They refused to release the hold on MY MONEY. My boss then calls and tells them they need to release the funds to me, which they still did not.

PayPal has the worse customer service, second only to AT&T. They hold funds that have been released by eBay for 24 hours or more, even after they know the item was delivered. It's time to stop using PayPal and let them go the way of the dodo. For what they charge to use their service they should not hold funds to collect more interest themselves. Quit PayPal now. Pay with your card/acct instead.

Recently PayPal somehow has messed up my funds - Pay to - process. Bank which I have used for years has now been blocked. Their only solution is to get a new account. What - I have numerous "bill pays" and "autopay" to that account. If you ask for a check, they charge a fee. Sell the stock. They are going downhill.

How do I make a complain against BS PayPal... my account was put on limitation coz I sold my personal phone on eBay. First time seller so the money was held by eBay until the buyer received the item. Buyer received it so eBay released the funds. Then PayPal put my acct on limitation for suspicious activity. They asked for my ID and proof of receipt from the supplier which I don't have because it's my personal item but I sent them my ID. Sent them the invoice of the sale I made with tracking received. And they said they're going to review it 24-48 hrs. Wait...it's now been the 4th day. I called and PayPal is still telling me the same thing. It's on review 24-48 hours.

I had a PayPal account that I used for business and was doing great until my account was shut down with no notice or explanation. They kept my funds for 9 months or so and would not tell me why I was shut down. Not only that, but I am never allowed to have a PP account again and was left feeling like a criminal. I am so anti-PP now that I do not ever want another account, but it makes selling online somewhat more difficult and I encounter people who question my credibility. There has got to be a better payment processor that will not create havoc and keep funds for their use!

PayPal has been a wonderful tool until I recently tried to make a purchase using my funds but decided not to complete the purchase. My funds have been on hold for over a week on this "purchase" I never made. I even got a conference call going with the merchant and PayPal where the merchant told PayPal the sale was never made. Since then, I was told several times by customer service that it will be taken care of but it hasn't. Instead, I have made a second career out of writing back to the agent that told me she would work to get the funds released and calls where I been on hold for over 60 minutes and supervisors (in the Philippines of course) that cannot tell you why the hold is not being removed.

I had a holiday fall through and the money was credited to my PayPal account. On top of PayPal taking £166 in conversion from Euros... When I found a different holiday I paid the deposit out of my bank account and requested the transfer of my money. Since then 30th November I have been locked in a nightmare with PayPal when have left over £1000 of my money is pending. I am told there is a technical hitch and no one can do anything. I have made numerous phone calls and referred the matter to the Ombudsman. I feel like my money has been stolen. I am now overdrawn and there seems no end in sight. This has had a terrible effect on my health and I cannot get my own money for Christmas. It’s the worst financial situation I have ever had.

I made a purchase using my PayPal account for a complaint called Lovelywave on 11/22/18. On December 1, 2018 I fixed a dispute because I had not yet received my items and was told by PayPal that in Dec 12th it would be closed and that they would refund me my money. Well on Dec 12 when I contacted PayPal I was told it was still under investigation for an additional three days since the seller gave them a tracking number. I tried to explain to them that I received the same info that was false and provided no detailed info as to my order, where it was or when it was delivered or would be.

I purchased a coat from Abercrombie and Fitch on December 7, 2018 online and used PayPal as payment. I had plenty in my PayPal account, but PayPal showed two approvals for the purchase, one to my PayPal account and one to my credit card. My card is set up as preference if PayPal account does not cover the charge. The approval from my bank dropped off on December 13 and the payment showed up on PayPal on December 14. Multiple other charges had been taken out of my PayPal account, but for some reason this one was not.

It all started with a normal question for help. I had a problem in withdrawing my funds from Paypal's balance, through wire transfer. I sent 4 emails, asking Paypal specifically (after the first one I received) not to send me an automatic answer, as I could not find a solution through the F.A.Q. No way to be supported correctly: 4 emails, 4 automatic answers, 3 with F.A.Q. and one with the Paypal account welcome message (I opened this accounts months ago). Problem not solved, worse CS experience ever.

In the middle of a transaction to charity, the PayPal system showed an error screen and stated I should try the transaction at a later time. There was NO completion screen. I waited a few minutes and tried the transaction again. Transaction went through with completion screen. Later, looking at my balance, I noticed the transaction for $100 was taken twice. Contacted Paypal and they say it is my error, they could not refund my money. I need to get the $100 back from charity myself. They said I should have looked at my Paypal balance before making second transaction even though their system stated it did not go through. CUSTOMER SERVICE NO HELP. They do not want to clean up THEIR mess. I don't have much confidence in a system stating one thing and doing another. Time for a new online payment system!

I haven't been using my account - and they let someone steal from me. Do Not link your bank account or credit cards - this is not a safe service - which I had no idea. Also - this used to be a free service - it is not anymore.

14 years a member. PayPal closed my account without warning - 5,000 members as customers and poof-closed. They said due to term? Never said why - just a vague statement. As a business they never came to say anything was wrong or to advise me. Nothing. I had only two complaints in 14 years and won. I looked. I do not violate any terms, legal business, no complaints, verified bank accounts - everything - they said not able to overdue decision, oh and by the way they hold money 180 days! That is theft.

PayPal limited our account on December 11, 2018, said we needed to show proof of Social Security Number. Gave them proof, then they needed a 147C form. Said IRS required it, gave it to them, then they said it is under review. They couldn't give us a date when the limitations would be removed. It is now December 16, 2018 and still not updated. This is one of our busiest times of year. Our websites that we use PayPal are not accepting sales because of this limitation. I don't give PayPal any stars. We were required to show proof last year same thing last year in December 2017. Is their system down and they are not reporting it to their customers??? We have been in business 22 years.

Sick to death of following all the rules and jumping through all PayPal's hoops, only for my money to be held! Once again I’ve missed out on buying something waiting for these thieves to return my money - god only knows how long I’ll have to wait this time. They must make millions in interest off other people’s money, being held. Amazing how they can take your money on the spot instantly but can’t refund it on spot. Depending on your account status they will hold your money up to 90 days. How is that justified! They deem perfectly normal transactions as suspicious then Of course hold the payment - even after you have proved it’s you making the payment they still have make you wait 3 days to return it.

I was able to verify my account but when I tried linking my account with my bank I kept on getting the error message that my account cannot be verified. I tried transferring the balance from my Paypal account through my credit card but none of my 4 cards were eligible for the instant transfer. I called the customer service. They have security questions I need to answer when I call them and even though I answered all of them right, I still failed to verify my account. They keep on asking to call me after 48 hours. They don't have any other option to help me.

I had purchase two items from two different companies online. One on the 3rd and on the 4th of this month. Those items suppose to be gifts for Christmas. I was happy to get that out of the way. I was finally finished shopping, those were my last gift on my list. Time went by, until recently three day ago I started getting texts from USPS for a tracking number that it doesn't exist. I call that USPS. That was a fake tracking number, now I'm worry. About three days ago. I went online to check my balance on my checking account. And noticed those two items that I purchased from PayPal. What the heck is going on, I don't have account with them. How in the world they did that. I don't trust them, I never have account with them.

In August, they banned Indonesian users en-masse, including me, without any explanation. In my case, I had no extraordinary spike in income, no new client, etc. I merely used my account to receive money from Redbubble and Patreon. Whenever I tried to contact their customer service, all I got was copy-pasted sections of their FAQ page asking me to send some documents. Which I complied to. But even after that, I would still get the same template reply every single time.

If I could give a negative star review I would! This is about the worst company to work with. They just have a big name and promote that somehow they work with reputable companies and they will help you get your money back if you had taken advantage of! Reality is you have to go through a long process and try to communicate back-and-forth with the seller who most of us are probably already tired to deal with at that point. So now I have to wait another 30 days for the dispute to get done and still not get my money back.

If I could give this company negative stars I would. I do not know how these thieves are allowed to get away with what they do. They have MY money placed on hold and state it will take up to 21 days for it to be released. If someone took someone's money and refused to give it up they would be charged with theft and yet these slime balls can get away with it.

It's been over 15 years since one of the most devastating days of my entire life. I was a seller on eBay with nearly 400 transactions and all positive feedbacks. I had another job but seriously depended on my eBay sales to supplement my income. I had 3 small children to feed on top of my rent and bills. Everything was going well and my sales were increasing, as I always went above and beyond the call of duty to make sure my buyers were happy. I usually packed a free gift for my customers that would be related to the purchase and be received as a nice little surprise and a special thank you note attached. If I sold a sweater for instance, I would include a little cedar bar they could place in their sweater drawer to protect the clothing.

You can only go back 3 yrs. for transaction details on their website. I need a transaction number from 2011. First call to customer service... "No problem. We'll send you that info in 24-48 hours". Second call made 2 days later... "We have no record of your first call, sorry about that, we promise we will send you that info within 24 hrs". Third call 2 days after that. "We have no record of any calls, sorry about that, we'll get that out to you in less than 24 hrs". THAT WAS 8 DAYS AGO! I give up.

It’s seriously the ** app you can ever use. They take your money for no reason and unless you got money and time to spend to hire a lawyer and sue them, there is no way you can communicate with them or prove yourself innocent. It’s crazy. I was selling my used furniture to private buyers and used PayPal cause it was an easy way to collect money instead of having cash and they hold my funds saying I basically broke their rules. Lol, where? You can try to email or call them, nobody will ever answer or help you. ** PayPal.

I seriously regret using PayPal HERE, they hold your money FOR NO REASON for a month or longer! I used their card reader to process a few transactions for a popup store we did off-site and they are holding all payments (except for $500) for a month - the transactions took place on Dec 8 and we don't get the money released until January 7th!!! This is a huge problem for our cash flow and payments to vendors under contract! I would NEVER use them again - SQUARE and STRIPE only hold payments for a day or 2...

No resolution with China scammer shopper posh, sold goods they don't even have, PayPal is not stepping in to help at all. Been on the phone all-day still no resolve. Canceling my account. First time I've needed help in the 20 years. Just use a credit card folks. We don't need fools like this plus your card company has a person that will answer the phone and give you results for free.

I think PayPal is a rip off. Will be closing my account. Cost me. Never again. Shouldn't be able to send products when you haven't got the cash which I wouldn't have bought them. I bought three tops which now I have to buy it twice. Thanks.

PayPal is quite simply the worst company I have ever dealt with when it comes to customer service. When I married and changed my last name, I submitted all the required documentation for my name change and my account has been locked ever since. Even with a marriage certificate and a driver's license indicating my legal name has changed, my account, with money in the balance has been locked. Very sexist, if not illegal, policies you have PayPal. I think the only way to resolve this will be to seek the help of an attorney.

I use PayPal and Stripe. My PayPal is in good standing and has only had 2 disputes over the years. Recently PayPal suspend the account, completely disable all activity and when asked why they say that they are waiting on ONE FEDEX TRACKING # to show delivered and will then, maybe, resume the account in a few days post delivery. Note: I have NEVER had any issues like this with STRIPE. As seen from other reviews, allowing PayPal to hold your funds is not recommended because they can seize your funds at any time for any reason and do this as many times as they like. It is not fair. Recommended: Stripe.com, merchant bank, bank deposit. Not recommended: Paypal.

I have a PayPal card that I got to use for online shopping, buying/selling on eBay, and to directly deposit my paychecks. I am a new seller to eBay, I have completed five perfect transactions with stellar ratings... Now on my sixth transaction, because of the amount, my account has been put on hold, but not just the money for this transaction...or just my eBay money...THEY HAVE MY PAYCHECK ON HOLD.

I signed up for PayPal credit because they offered no interest, no minimum payments for 6 months on purchases of 99 Dollars or more. Suddenly they changed the terms and raised the APR and instituted a minimum monthly payment. That seemed shady but since I pay monthly and well over the required minimum I didn't feel it was that big of a deal because I am way past schedule to pay it all back well before the deadlines of all purchases. I guess they realize that too because suddenly I am seeing a two dollar service charge on my account. There were never any service charges before and now suddenly there are.

PayPal informed that there was suspicious activity on my account & that I should change my password which I did. Then I received a bill & invoice from a fraudulent purchase that they allowed to go through & when I queried it they emailed the seller 3 times before they got a response! They then decided that I had made the purchase & that I have to pay nearly $3000 for a purchase that they thought was suspicious but allowed to go through! Never ever use PayPal as they are not interested in customer service & are a law unto themselves.

I spent 6 hours trying to cash a check. I called to wait on hold for over 40 mins only to be put on hold another 30 minutes. So I couldn't hold on no longer so I tried cashing the check again for another couple hours. I spent a total of 6 hours trying to cash a check and still hasn't cashed a check. Call back again to put on hold for another 50. Then to be told I didn't have the option to cash a check. I cash 1/2 weeks before so I believe that would make them wrong on that. The last person that I finally talked to put me on hold to talk to someone like a third-party that's over the check cashing to listen to a automated service that did not help me again. I still haven't had no help so I try to log in my account again to try it and they brought me where I can't even get in my account. I don't think they should be in business. They do not care about the customer and they not in control of nothing.

I recently got married and needed to change my name. I called and the wait time was 22 to 32 minutes, which is ridiculous on its own, I waited the full 32 minutes and they just ended my call!!! I then get on their ** website to upload proof of my name change. It only allows you to take photos and not choose files, once you take the photo it says “file too large”. Maybe if they gave more than one damn option to upload important documents their site would be worth something. I will no longer be using this site.

PayPal has zero interest in helping their customers with a problem. You can call customer service but no 1 will ever answer plus if u pay for an item and never receive it PayPal will not help you. All their help center will say is file a dispute but there will be no option to file a dispute. They will not help if you ever have a problem. Only claim they offer help.

PayPal was doing my dispute. The company offer to settle for 35 of the 50 because they knew they were in the wrong. PayPal went and judge with them and gave them my whole 50 even though they said they give me 35. What a rip off PayPal is.

I would give PayPal negative stars if I could. I set up payments with many of my contracts and they pay me through PayPal. PayPal is notorious for holding cash money, calling it E-checks for sometimes 2 weeks. I would rather use a bank from the third world. At least you know they are corrupt. PayPal uses your money to get interest for themselves, then charges you for it. Nice business practice if you're in the Mafia. Go to more honest and fast apps like Cash. Get rid of PayPal. They really suck.

During Black Friday I purchased 4 orders from Finish Line, come Cyber Monday all of the orders were canceled and "refunded". I contact them and I get told to wait, so I did. After 48 hours I email them again, I get told to again wait. So I do, after another few days I'm frustrated and get told to wait again. Finally they say that on their end the money has already went through and I should have it. They told me to call PayPal, I was transferred to a specialist (Arin, or Aaron) who actually wanted to help me, but he said that Finish Line had to authorize the refund and PayPal literally couldn't do anything till they do. I said that it's been over a week since they "refunded" me, I ask if I can get into a 3-way call with Finish Line and he agrees.

I would not even give PayPal 1 star. Their customer service only benefits the vendors not the customers. They could care less whether you get your products if not. They could care less if you are not satisfied with the vendors they represent. They should be out of business. Just made a complaint against them to the Better Business Bureau. CANCEL YOUR ACCOUNTS AND PUT THEM OUT OF BUSINESS.

What is wrong with PayPal? I have called 3 times and talked with agents about refunds, charges and credits. Each time the agents gave me the impression that I was understood. They give me a "Goodwill credit" when it wasn't yet necessary, then when the seller credits the same amount, I have an overbalance. I call again and told them to remove the PayPal credit because the seller credited the account and the account will be accurate. The agent understands and acknowledges the correct balance. But the next day they remove both credits. From one extreme to the other. Does the right hand know what the left hand is doing? I am afraid to call again.

I bought a pair of boots online and they were nothing whatsoever like the boots in the picture. To send them back with a tracking number would have cost $65 from Canada. The boots cost $100. I posted them surface mail, and PayPal denied my claim as I didn’t have a tracking number, even though I offered proof of posting. In genuine fraud claims, the customer should not have to pay the return postage costs, especially as the merchant said they would deduct their own postage from the refund. PayPal are not customer friendly at all, and I will be seeking an alternative form of digital payment.

PayPal is not business friendly! If you sell items & have a customer contest their payment PayPal won't side with the seller. I have had the buyer receive items & I have submitted all the proof to PayPal & they will favor with the buyer. That is stealing products & money! I recently had PayPal freeze my account because they had an issue with someone with the same last name as me. I called to straighten it out since this was a different person & they told me they wouldn't unfreeze my account & suggested I find the person & have them get a hold of them. How am I responsible? They have kept the money I had on my account for no reason. That's stealing & PayPal gets away with it. My review would negative stars!