PayPal Reviews

Schneeglckchen.com Or Lorikissy. Both there ads show on Instagram they are fakes. Again thankful I did not use my bank card.

Well sadly the corona virus is here to stay. Unfortunately some businesses are using it as an excuse to automate support roles and cut corners. PayPal is one of these companies, they have the same canned response that they have been using since March 2020. No improvements or growth in customer support, do not place your money in the hands of a company who is not steering the ship. I have no idea what kind of skeleton crew they are running but our company is able to handle support with remote workers. There are people ready to work PayPal, stop being cheap and taking advantage of the virus as an excuse to REMOVE support for your users.

I ordered a product from a Facebook ad on November 2, 2020. I had not received anything from the company or PayPal indicating that the order was processed or even filled. November 17, 2020 I filed a complaint and was denied by PayPal to have my refund of $43.96 due to the order being delivered to a different address than the shipping address I provided. The company that PayPal is supporting is Yokawa Network Limited. Whom I found out through my own investigation provided a tracking number that has no assimilation to my shipping address information provided but is valid enough for PayPal to support them.

PayPal is by far the worst company I have ever dealt with. They just froze my account for no reason in the middle of a transaction. They refunded the buyer their money but the buyer already had my product. I tried to call and inquire as to what happened and was told that my account was closed and there's nothing I can do about it. When I asked more questions they hung up on me three separate times! Now I am out a $400 product, they over drafted my account and I have to wait six months to get any money back from them. I have now spent multiple hours dealing with this and might never get my money back. I cannot believe what a joke PayPal is and why anyone would ever use them. I have never felt more helpless when it comes to dealing with a company or their customer service.

I made a purchase using my debit card on November 2nd 20/20. I never received the item but the receipt for the purchase is PayPal. I did not use a PayPal account to make the purchase. I use my debit card. So now the automated system is telling me I have to create a PayPal account. I didn't use a PayPal account without make the purchase and I don't want to create one. Now to get my refund I have been given the runaround. I got one agent to answer the phone one time and they, "Did you hear a word I said" because they sent me right back into the automated create account system. So I suggest before you make am payment online make sure the receipt is not tied to PAYPAL because this service is not a pal at all and I see why their rating is half a star and lower. It's a typical scam to get people to use their service. And I will make sure everyone I know and meet will never use this service!

I have worked for hours on the phone (tried but cannot talk to a human) and online in various ways to get a password reset but I cannot communicate to anyone or anything unless I have a password or a code. I cannot get them to call me because the phone number they have registered is no longer valid. For a company that is supposed to be used to transfer money and payments it is absolutely terrible. I set up an account some years ago and found out it was an option I could and would avoid if possible but now I found somewhere that it is the only feasible payment option and so I must now just forget purchasing from there because I will not try using PayPal anymore.

Ordered item. Shipper in China. Never received item. Filed claim. Waited over a month and never heard from shipper. Contacted PayPal again. Company states was shipped. Still haven't received item. Paypal saying I didn't file claim in time when I did. Will not help me try to get me money refunded. The China company is Ysole.

I was provided a refund of $558.10 on Oct 30th. I received notice from Paypal stating the refund is complete. That refund was sent to a closed card. As of today, no refund has been received. My bank has confirmed the status and says it never came through to that closed card. Paypal has blocked me from calling and has not responded to my messages. Their last response was, "We have done what we can. It was completed on our side." They are refusing tracking/tracing to determine where the refund is. My bank today filed a dispute with Visa. At least my bank has concerns about an amount lost of 558.10. It is clear that Paypal lacks competition. They do not need to be helpful. They are not competing for their business.

I'm tired of PayPal's unethical business practices. Last week they decided to limit my account unilaterally because I sold a used product at a higher cost than my average transaction. They proceeded to restrict my account and then asked for a plethora of information, including the tracking number, original invoice for the used product, license, etc. This was ridiculous. I refunded the customer's money and told Paypal to close my account, which they denied. This is illegal, and I've contacted the New York State Atty. Gen.'s office.

PayPal supports fraudulent sellers and activities! I received photographs from China of items that I was misled to believe that I purchased. I actually did not receive one item that I was mislead to believe that I purchased. PayPal wanted me to return the junk I received to China in order to receive a full refund. Unbelievable! Will never utilize PayPal again! In these instances, the customer should be fully reimbursed and PayPal should cease supporting the fraudulent seller and report them! I am stunned they refused to resolve this!

I paid a merchant $204 with PayPal and 2 months later requested a refund. The merchant's website was gone and no merchandise was sent. PayPal requests you to try to settle with the merchant first and sent me their email address. The merchant tried to talk me out of the refund, when I refused to give in, they put a package of useless junk in the mail within 15 minutes of our email exchanges. I disputed a 2nd time with PayPal and they sided with the merchant simply because I got a package. I thought PayPal was suppose to protect the consumer... Guess I was wrong. I give them 0 stars.

Wow, PayPal continues to NOT help. I submitted a claim for an online purchase over $200 right away. I got an update on the Case, and they say they don't see unauthorized use. I purchase, get an email with ANOTHER business name, in ANOTHER language, I reach out by email and it bounces back, and they still say that you don't see anything FISHY? I want my freaking money back. I've spent so much money through them it's not even funny. The way they treat me and so many customers that use them is 1 star quality. Shame on them.

Sold an antique gum machine and the buyer insists he paid me, he says PayPal claims they see it but my PayPal account does not show the money. No one available by phone to resolve this plus the so-called "Help" option on-line at PayPal is probably a bit harder to use than contacting a Helpdesk in Botswana. I'm out the $550, now have an angry buyer, can't even find the money to refund to him and get rid of him, etc, etc.

Exhausting is certainly the word to describe an experience disputing a case with PayPal. It sounds like so many others are also frustrated when trying to dispute a legitimate claim with this buying platform. I ordered a purse from a site on Facebook (my mistake which I will never do again), and after two months the purse that was finally sent was nothing like the picture or name brand. When I complained to the company all I got was an email reply that said they would send me $7 if I stopped complaining. I had been commenting negatively about their company on FB until they finally they took off the ability to comment.

Paid for a PS4 through Paypal and never got it. Opened a dispute and the seller provided a used tracking #. Even the USPS confirmed it was incorrect tracking # delivered to someone else. But paypal closed my dispute anyway saying it was delivered. Never got the item or refunded. NEVER purchase anything thru PayPal because they don't do the right thing!

My PP account has had "limitations" for over a month preventing me from linking my bank account. Their customer no-service has been awful including the supervisor desk. They do not offer Chat so you must leave a message then wait days for a cut & paste generic reply that does nothing to address my issue. I reply to their reply and wait days again for another unintelligent useless reply. I've uploaded copies of my drivers license four times but they seem incapable of locating any of my past uploads every time they request me to upload it again. Then I decided to call them. Had to google a telephone # for them since they aren't going to offer it on their website. Wait time was between 3.5 - 5 hours. In a world of poor customer service PP takes the prize for the worst I've ever experienced.

PayPal charged the buyer more than the asking price for the items. One buyer needed to pay $270. They charged him $900 and then because of a glitch they charged another $900 and excepted ME to refund them before I got the money and then they charged me 40% for the purchase even though it was their mistake!!! It happened with the other buyer as well. They charged her $1100 TWICE!! And did the same thing!!!

Someone used a picture of my daughter as their identity and I sent them money instead of my daughter. Paypal should post the email or some kind of identification along with the picture of who to send money to. Also when it comes to fraud I think PayPal or any business for that matter should answer the phone with a real person. The computer wasn't much help.

I have been fighting with these people for year now. Here is what happen. My son bought a x box game for $22. I let him use my credit card. He made his own account. 1 week goes by he received his game. My card was charged $25. Everything was fine. 2 weeks later my credit card gets charge $250 from PayPal. I question my son if he bought anything else. He said no. I looked on his account. Nothing was charged but the game.

I did not receive a pkg that I purchased from Bergytown and the post office said it was delivered to the wrong address but can't give me the address where it went. Bergytown won't respond to any correspondence. I had Ring doorbell to prove that no pkg went to my house. PayPal refused my refund and purchase came out of my checking acct through Paypal. Post office will even verify that it never went to my house and my address is sent through Paypal so it is a merchant mistake.

So my account with PayPal has been having problems with transactions and transfer. My money was taken from me through PayPal and the merchant and it's Thanksgiving. I can't pay for my food for family...

I got scammed out of $240. by a Chinese company that led customers to believe that they were a brand name business in the USA. PayPal became aware of this, as the BBB did as well. Yet, I was told that my case was denied, since the company showed proof of delivery with a tracking number. Never mind that the merchandise was of poor quality, I never received my Full order. Yes, they delivered Some of my order. I ordered 12 doz. canning jars, but only received 1 doz. I also ordered several doz. canning lids, which I received, only to learn that only a small percentage will actually seal. I will be reluctant to ever use PayPal again. Sorry EBay.

PayPal, The most PATHETIC services ever!! There is no service!!! My PayPal account blocked somehow after making a payment to Dell. I have sent numerous emails to them regarding this and have had no response. Now all my transactions are declining. How can one run a global organization without service. The most inefficient and useless company side along with Dell UK. Useless, inefficient, shocking and Deplorable. Wake up people and start working!!!

Paypal allows vendors like China to sell buyers cheap imitations--SCAMS--and then refuse to provide refunds. These Chinese vendors will insist that you send back the items they fraudulently sold you at your own expense, which usually amounts to 2-3 times the amount you originally paid in shipping costs alone. PayPal will not intercede, rather, they will allow the sellers to conduct these business practices and continually rip off buyers. PayPal is a broken system. They allow THIEVES to get away stealing from American buyers.

I bought a bridesmaid dress online during all of the covid closure for a wedding that was supposed to be in September. The dress never came and the company closed suddenly. Bridesmaids dresses don't come overnight. I called PayPal because I never got the dress and turns out even though I paid brideside they did not pay the dress company. PayPal said, "Sorry it's been more than 180 days. You can't dispute this." How did I know the company was going to close? The customer service person kept telling me they would contact the seller and I kept telling him the company closed last week. There will not be a response. I will never be using PayPal again.

I have used Paypal for over 20 years and they have been nothing short of difficult. If they need to update info they freeze your account. Your purchases are not protected unless you have a verified tracking and signature. They can lock your account at any time. As easy as they act it is it not they collect taxes now. Also, customer service is the worst. I have dealt with in 20 years. They will not assist you they will not let you talk to supervisors. They won't even give you their corporate address... They want to use you for the fees and once you are hooked using them they play games "limiting" accounts and so on.. I wish there were more players in this space... I would try not to use them or look for alternatives... They are not customer friendly, they only know one thing $$$$ greed and little service...

I had a crazy amount of unauthorized activity occur and their system didn’t recognize it. My spending pattern has never been this way and so it’s clearly fraudulent activity. HOWEVER, after having to create 70 disputes... they’re still “under review.” My mother sent me thousands of dollars and so I could pay for very expensive oncology medications. I needed them a week ago. But PayPal allowed my account to be drained and hasn’t offered any relief. I have messaged them many times letting them know my circumstances... They DO NOT CARE!

I’ve had a PayPal account for several years and never had any problem using my debit card. I banked with Landmark until Simmons Bank took them over in February 2020. I continued to use the same debit card with no issues until June when I had to replace my debit card with a new one. I had several successful transactions after Simmons took over. When I tried to use my new debit card, PayPal blocked the transaction, advising my bank does not allow the transaction, this is untrue, they didn’t block transactions from PayPal before I got the new card or transactions with Venmo and iPay. PayPal customer service was useless. When I reached out, I was advised to check my balance, check the debit card numbers, check with my bank. They showed no appreciation for me as a long time customer. I am now using Venmo and IPAY, they don’t block my debit card from Simmons bank. Don’t waste your time with PayPal, you will be disappointed.

Not sure PayPal are worth giving any stars. Waste of time and money. Useless and unprofessional advisors who said to me to just leave a negative review as they were unable to help me with my issue. An excellent employee who tells customers to leave a negative review instead of helping you out.

PayPal is efficient but does take longer than most transfer services. It's helpful to plan ahead when using PayPal. However, I've always had good success with the monies getting there without any issue.

This company is UNETHICAL, PURE FRAUD so run away and don't use ever! They block access to accounts and hold customers funds for NO REASON!!! They are illegally doing it and were sued in the past, and hopefully future too!!! Jerks!!!

Did PayPal become a scam site. I cannot my withdraw, transfer or buy crypto with my balance. My money was on hold for 6 months and I did everything I was told to do to transfer my money to my bank and it did not work. Please send my money to my bank account from your end. Routing #.

This department is suppose to protect the customers, but only protect the scam companies the let uses PayPal services to collect money for purchases. Never did this department ask more questions regarding my case, nor ask to see the email that the company scammed me sent saying they was sorry I didn't get my purchase but don't worry, it will be fine. Little things is I have a camera in the front of my house and at my mail box and a scan report from the USPS with no package coming in from a different country scan to my address. I don't believe paypal don't protect their customers.

Paypal is great, it's easy to use and I like that it's available on so many merchant's website check out. I always use that option when it's available, and it has saved me money. I ordered something I'd seen online and never received it; tried contacting the merchant twice and received no response either time. I put a claim in on the Paypal website and after they tried contacting the business I received a full refund on the purchase. I like that I can have multiple account payment options and choose if I want to use a debit or credit card for my purchase within the Paypal system with a keystroke. I also like being able to go back to my Paypal account and print receipts for items if I've misplaced the original receipts.

I would recommend, transfers are quick and painless, and money is in your account the next business day. Widespread availability on almost every website. One con is there are spoof emails and phishing attempts sent to the email of record from users claiming to be Paypal, which suggests constant cyber attacks.

PayPal make it easy to pay my bills and vendors securely. I would not even consider entering my credit card info into some of the dodgy sites that are out there, my roommate has had several unauthorized charges to her card, I keep telling her use PayPal!

All transactions are secure with PayPal. Its use also provides an additional audit trail for money transfers. I use it routinely to track purchases and for budget correlation. This for me is much easier than trying to track purchases paid by debit card.

I’ve been using PayPal for about 13 years now- Highly recommend- always fast and so far no issues- free for family and friends transfer- also super easy to keep track of transactions- I do wish it was easier to change your information- having to send in paperwork to change your name seems overly cautious.

They need to know more information on the sellers from other countries. I recently purchased an item from a website unknowing that it was coming from China. Within a few days the seller will acknowledge your purchase and send a tracking number. No word from the seller. I Contacted PayPal within a day. They had a tracking number. When my package was delivered it was a 3"x5" envelope with a two dollar phone case. I had ordered a game system. The seller was just trying to show an item was delivered so paypal would release my payment. Buyers need to know where their products are originating from. After almost a month I was given a full refund from PayPal.

It seems new accounts have been automatically set up as business accounts instead of personal. It has cost me at $210 in fees trying to send some money. Recipients say they have to send an invoice. You call customer service and no one is around. You get the runaround from the virtual assistant. On their website I see others with the same issue. It’s unbelievable that at this time PayPal does not care about their customers. It feels like they shut down customer service.

Never have had a problem with PayPal after the initial start up pains when it was brand new on the scene. Every transaction goes smoothly. I would recommend this company easily. I use it primarily for a layer of protection when buying on the internet.

PayPal was there when I needed them, I tried with my friends & Family, & I was able to accomplish what I needed to do with no problems, I even send money to my grandson when he got married, & I was able to buy a washer yesterday with Paypal's help, Thank you, Paypal, so far I started my paypal about a year ago, and I pay under their no interest within 12 months, & I haven't had to pay any interest yet. I always make sure, I keep record of my payments, and pay before the interest is due. I'm very happy. They actually do that for you. They are a little expensive, but they are there when you need them!

I have used PayPal for many years and find their customer service folks to be the best part of the service. The only part of PayPal I dislike is the amount of time it takes to transfer money into PayPal...5 days is way too long. Other than that I use PayPal exclusively for personal and business purposes.

I have had a PayPal account for several years. In the last 5 months, I have filed 3 disputes over delivery of items I paid for from 3 different companies/transactions. I ordered and paid for the items, and would immediately get receipts confirming the orders, with information stating that shipping notice would be coming. Only when I received order confirmations did I realize that I was dealing with companies from China: even some of the info on the receipt is in Chinese and I have no idea what it says. For the first 2 orders, once I didn't receive the shipping notices I inquired where my items were. They responded by saying that the items were currently out of stock, and that I would get the shipping order when they were back in stock. Both times, I requested my money back and was told that was impossible because they had already created "shipping labels". How they do that for something they don't even have is mind boggling.

On Oct 7, 2020 I reported a fraudulent $4205.40 purchase thru my PayPal account. PayPal promptly identified and acknowledged the fraud. After that it has been a nightmare. PayPal said they could not stop the ACH withdrawals from my bank account. I made sure my personal bank account was well below the amount and PayPal tried twice. After that I thought I was good but PayPal waited a month then started trying to withdraw the money again. I called PayPal and was promised no more ACH attempts. On November 16th, PayPal did another ACH attempt and hit the sweet spot so my bank would cover it with an overdraft fee. This also happened to drain what was left from my paycheck deposit.

I like PayPal because I can have my own personal PayPal.me address that is easy to send to people. I've never really had an issue using PayPal and it's an accepted form of payment on many websites, unlike other $ transfer services. The only downside is that when it comes to transferring $ between friends and family, Venmo and Cash App have become more popular in some circles. Idk why, PayPal is great. They also assist you in disputing a charge if you fell for a fraud or something like that on a website that accepted PayPal.

I highly recommend Paypal. They make paying my rent, friends and other contingents very easy. Using their services enables me to send payments promptly without the hassle of fees if you are using your bank account. Also, they stand behind their policy if there is any problems getting your money back.

I love PayPal. It has great ratings in regard to safety. I have had no problems with this company. It's so convenient to use with purchasing from online stores and many other services. I use this for my painting business, and it works really well.

I'm a long time eBay/Paypal user, more of a buyer than seller with 100% positive feedback. Never any issues with something I've sold. Normally eBay places a temporary hold on funds, released within 24 hours of delivery, but this time Paypal put a hold on my funds, why? There is no dispute. If eBay doesn't see fit to place a hold on my transaction why is Paypal? Funds were supposed to be released within one day of delivery, a week ago. Messaging gets you a bot and good luck getting a live person to speak to. I was just told a one hour and forty minute wait time for customer disservice, no thanks. Because of Paypal I will never sell on ebay again, it's just not worth the stress and aggravation.

I just love PayPal!! I love the banking type features and how easy it is to log in and see all your financial transactions in a easy to find format. The easy fact of transferring money to friends and family. The ability to pay for products online or in store and have a peace of mind that you are protected from fraud. I even have a business account and that has great features. I get paid easily too. Let's not forget the credit card offerings too. What else can I say but this is a great card.

This is a very good company that will protect you from fraudulent activities. I do recommend Paypal. They have protected me for years and I will be using them for many many years to come. They have been around for a long time. Hope this helped!

PayPal allows me to make payments securely. I like all the security steps they have in place. The only issue I would have with them would be trying to get questions asked about additional fees they charge. They need a better customer service form so that users can get their questions asked.

Hi, I want to express my disappointment, frustration and deception concerning Paypal services. I was a merchant on eBay, and I had my Paypal account linked to my store on eBay. Everything was going well, until I had my account frozen, for literally no reason, I sent them all the verification proofs, but to no avail. So, I had to wait 180 days until my funds get released. The 180 days period has passed, and I was surprisingly shocked that my frozen balance went from $5,5K to $0!! This is literally theft, And I am extremely upset with Paypal services. Please I want justice to be made, I want my money back. Thank you.

Easy to signup to PayPal for your personal or business needs and link your bank account to start paying or receive funds. Easy verification process. Hassle free signup. I have been using PayPal for couple of years and never had a bad experience. We have paid through PayPal and also got refunds which has helped us to believe more on PayPal. PayPal has a high security feature, which is helping us with a secure environment to do our day to day transactions without worrying a lot.

I have used PayPal for years. I use it to pay accounts and purchases, and transfer money. I feel very confident that PayPal is secure and very safe to use. It feels like an old friend. I would recommend PayPal to everyone. They are reliable and secure. Keep your accounts safe, use PayPal.

Paypal is an amazing service. They are always so fast and secure. I have had them for 10 years now and love them so much. I use them for purchasing things online, accepting money, and sending payments when I need to! Definitely recommend.

I used PayPal to buy jet boards battery operated at the end of July 2020. In August, I wanted to contact a seller but there was no contact information, so I asked Paypal for help. I emailed the seller back and forth with the help of Paypal and they finally sent my order. It took more than two months, but I got it. As soon as I saw the package, I knew that something was wrong. Sure enough, they sent me the wrong items (inflatable paddleboards age 6+ (so you know my kids 14 and 18y.o.)). When I contacted the seller, they wrote to me that the items are of good quality and I should be happy.

My computer and credit card were hacked. I timely notified PayPal, but it determined that the fraudulent transactions were authorized, notwithstanding that I have never engaged in the type of transactions charged to my account. PayPal is an accomplice to the theft of over $500.00.

When I asked questions of the Message Center human representatives they gave misleading answers. They told me to do things that did not work. I wanted to explain my concerns about the misleading answers I was being given and the instructions to do this did not work. In addition, I requested to have a human representative call me several times and this never happened. Instead, my message was deleted from the Message Center with no explanation and no warning.

It has been great as far as receiving payments and/or sending money to family or making a payment for purchases. It is fast, convenient and easy to use. I also appreciate the ability to cancel transactions or provide refunds if needed.

PayPal is awesome. I sell things and I get paid instantly. This week I had to send some money to my granddaughter as Wedding Gift. From NC to Iowa in less than a minute. Also if something goes wrong and you are on the wrong end of it, PayPal will get to the bottom of it. Thanks PayPal.

I did not receive any product from wish.com, and they have not responded to any of my emails. Two different people were trying to collect from PayPal for the same order. Paypal insists I pay for a product I have never received. On top of it, wish.com was trying to charge me twice for the same product-that is fraud-and PayPal is a part of it. I spend over $2000 a month with Amazon, and I have never had a problem with them.

I ordered a set of 3 ex-large pumpkins and received 3 pumpkins that fit in the palm of your had. They are suppose to have different sayings and sound and make different faces. They are dollar store pumpkins. I did what Paypal asked me to do. Even sent them photos of what I got and a copy of the invoice with a photo of what I was buying. They sided with the company. I am closing my account. I will not do business with someone who is ok with fraud.

I have been a loyal customer to PayPal for 10 years, and whilst have never encountered any issues previously, I cannot say the same for this last week. I was hacked into on my account and received an email stating money had been sent (bearing in mind I only use it for online shopping and never to send money to people as I use my bank online banking for this). I tried to log into my PayPal account and wouldn’t work so had to reset my password. I saw that £190 has been sent as family and friends to someone so instantly set up a dispute.

I love that it was quick and easy to send money. The only thing I wish is that they had Paypal for 18 years and under. Maybe like a kid account and a kid card. That would be awesome. I would recommend it. Wait I do recommend it to everyone.

It makes checking out online easier because you don’t have to worry about finding your card or that it’ll be hacked. PayPal offers an added layer of security for shopping online. The ability to pay others and receive money without a fee is nice too. Even if you need the money deposited right away, the fees aren’t bad though I’ve not gone that route yet. I prefer to simply wait a day or two. They generally move money within 36 hours.

I appreciate the security of PayPal in comparison to other money transfer apps. The two-step verification process makes me feel safer when I am sending money or receiving money. In addition, I like being informed of the fee structure upfront. PayPal is my preferred money transfer app.

PayPal is an easy and secure way to give and receive money without anyone having your credit card information. The less personal information there is floating around in cyberspace the better. I have been pleased with PayPal, and I've used it for over two years now without a problem.

I use PayPal for various purchases and other transactions. Money is always where it should be when it should be. I have never had my account compromised and when I had to dispute a charge my refund from them has always been prompt.

I received money from different survey companies. PayPal makes it so easy to transfer or receive money. I've been with PayPal since its start. It is a great company. Certain bank transfer can take hours or days. Mine takes 3 working days to transfer. Receiving money is very fast. I recommend PayPal for saving money or spending money in a secure way. If you have trouble with a vendor they help with that as well.

I needed money to pay bills which I had in my PayPal Account. I did an (Instant) transfer for which I paid for rather than wait the 1 to 3 Business days. The payment cleared PayPal, but NEVER Made it to my bank account. Spent 2 Hours on hold with PayPal, Many Hours waiting on there "Help" Chat, and got Nothing but a headache! Now I Owe Late Fees, and am Still out my Money. No help from PayPal, No response other than: "These Transfers Sometimes take 5 to 14 Days.". Never Again PayPal!

I use Zelle through my bank for sending money to family and friends but for buying anything online, I trust PayPal. PayPal policies have allowed me to shop online safely and with knowing that if anything goes wrong, I am protected from fraud. PayPal makes returns easy as well.

Low cost money transfer to most places in the US. I can send money to my family and friends also receive money from them. So many stores are taking Paypal as currency. It comes directly out of your own bank account. If you have a Paypal Credit card they offer some people with good credit a interest free with a time to pay it off then you'll pay interest if you're over the date. It a quick way to purchase online.

Great and simple payment process both physically and online. Good and full secure programs. Ran some serious and concerning issues with the other competitors. Can accept credit card and is very popular among vendors to accept.

PayPal has been great to work with and they keep innovating to try to make things easier and more user friendly. I haven’t tried a lot of other programs admittedly but I do not see a reason to since I am happy with PayPal.

I've recently used Paypal to get payment for some work I did. This was painless for the most part and not overly expensive. The payment came quickly and was in my bank in a couple days. The experience all around was good and I would use Paypal again for this purpose.

I have never had a bad experience with PayPal. I have been with them from when they first popped up on my radar. They are connected to my bank and I have some money coming out of my PayPal acct and have directed PayPal to pull money from my bank account when I make online purchases. It gives an extra layer of security to know I can order online without using a charge card.

I've been trying for the last 4 hours this morning to communicate with a PayPal Customer Service rep to bring a solution to my current issue. No phone reps available anymore. My online attempts haven't resulted in any communication. I've tried all their suggested avenues (Resolution Center Chat - The rep's suggestion was that I chat with someone at the Resolution Center, while I was trying to do that! Facebook PP page: A rep said they'd "escalate" my request, but nothing changed.)

I used this service a few times and have had no issues with them. The app is very easy to use and I have had no problem with my transfers. I recommend them very much. The transfer was fast. Everything worked as it should.

I’ve been a PayPal user for a long time. So I trust that it’s a good way to process cash transactions. It’s private and easy to use. I highly recommend it friends and family. PayPal was one of the first cash transactional forms and has developed with the times.

I've been using PayPal since it first started. I don't know about the others. It's just been easy for an average person to set up an account and link to Bank. Easy to send money. It's been a great ecommerce tool. If I sell something on eBay I immediately know when I've been paid and can print a shipping label all through PayPal as it is linked to my eBay account.

Generally Paypal is pretty good. If there are any issues, they'll help you if you're getting scammed which is better than most companies where you're on your own. I've never had any problem with money transfers either.

BOTH PayPal and Zelle money-sending Services are seamless Apps, and simple to use! I've had NO ISSUES with either, and the money gets to the intended party/business QUICKLY! It also works for RECEIVING Money!!??

Paypal is my preferred way to pay for online transactions. I love that if and/or when you run into a problem with a vendor, Paypal will investigate for you and help you to get your money refunded if necessary.

When I use Paypal to pay for a transaction or to receive payment for a service I feel secure knowing that they will protect my purchase. I've been using Paypal for many years with no problems, in fact they have helped me get money back after a scam purchase.

PayPal is the most secure money transfer service I have used. Their policies are very clear, regularly updated and enforced. They also provide mediation to resolve conflicts. Many of the other services, including ones sponsored by major banks have a web of disclaimers that absolves them of responsibility if anything goes wrong.

Placed order with CA website, paid via PayPal Aug 29, 2020. Seller ships entire order of incorrect items, from San Francisco. I ask for return authorization per website policy - Seller tells me I must send to China & pay postage + customs. I tell them this not stated on web policy & I will adhere to their published policy. I file dispute with PayPal. Seller agrees to accept return & issue refund if I close my dispute. But PayPal states a closed dispute cannot be reopened. I send items at my expense via USPS Restricted Delivery requiring signature of auth company representative for delivery. Seller receives items but does not refund. I escalate PayPal dispute to claim and file Internet Crime Complaint. PayPal denies my claim, Cites "invalid proof of return" despite submitted USPS signed Restricted Delivery Receipt. My email to PayPal asking for claim review is not answered as of Nov 7.

I was online shopping PayPal and Happy Feet Plus overcharged me. I provided them with proof of what happened and Paypal seen where I was overcharged and they denied my case. This has happened on multiple occasions. Paypal bullies the customers. Paypal do not care about customers. Paypal wont even talk on the phone with the customers. They use a nonhelpful message center and the customers have to wait for four hours for them to respond back. They do not solve your problem and they are very rude and unconcerned about the customers. The company happy feet plus they are horribly rude and non concerned about the customers just like paypal. I am a good customer and I am very disappointed in both companies. They are bullies to the customers.

During this pandemic, I need to send my brother some money in another state and did so by PayPal. I don't send money all of the time, but when I do I've used PayPal because it seems very simple and easy. It has already been very fast to me, with just a little bit of time the money arrives without any major problems- always.

I like it because it's fast and easy to use for online shopping. Also for money transfer with friends, you don't need to provide long card number, just find your contact in the system which is very easy also.

Trusted company and I've been using them for a few years now. Can apply for credit card or just link up to your account. Make sure before your purchase which account you want it out of though...sometimes it goes on my checking account instead of credit card.

After being permanently limited (Ref ID - **) PayPal refused to release the hold on my funds even after attempting negotiation through the BBB. They banned my personal and my business account citing "potential risk" yet I have never had a dispute or chargeback lodged against me. They also banned and locked my entire family's accounts. Four months later they have stolen a combined $2700+ from my business and my personal accounts via "Transfer to PayPal" citing "Damages" - this is quite literally the most insane thing I could ever imagine. I feel like a monkey reviewed my case.

I have been on the phone with a rep for at least 30 minutes explaining to him that I did not subscribe to a company on June 8, 2020 and the payment that was processed on Nov. 4, 2020 should not have been authorized. Now just because it says I subscribed, he says it is authorized even though I did not authorize the subscription just like I did not authorize the payment. I have attempted to contact the merchant and the number is fake, the emails go unanswered and I still don't have my money.

Two thing wrong with PayPal, 1.) It's at least twice as expensive to use as it should be, the service I rarely ever use because they want $5 just to put money on the account, I just wanted to use it to purchase $1 e-Books on Amazon and just to purchase a $1 book on Amazon It will cost me $6, that's incredibly greedy of PayPal. 2.) PayPal does not allow me to put money on my PayPal account from my online bank Chime.

I've been using PayPal for many years. It is simple to send and receive funds, request money and create invoices. The additional option of how to transfer money from my PayPal account to my bank is also a nice feature. If I need the money quickly, I pay a nominal fee and, most of the time, it is in there within minutes.

PayPal is safe, consistent and easy to use. It is very convenient and seamless when transacting, taking you to the PayPal website and returning you to the buying website seamlessly. Fees are a little high.

I've stuck with PayPal since it became a service. The younger folks seem to use other transfer services, but I've never had any reason to switch. PayPal does exactly what I need it to do. The phone app is intuitive, and linking accounts is straightforward.

No way to speak to a real person, ordered from Chinese company and never got product or satisfactory info from them. PayPal would not make right and issue a credit, I’m out over $130. Trying to cancel PayPal account and PayPal credit is a nightmare. Don’t use or subscribe to PayPal. Be safe.

I use PayPal all the time, very user friendly. They send you updates all the time, great communication. They will also reimburse you for any disputes and quickly resolve the issue! I also use PayPal for no interest purchases for 6 months which is awesome.

PayPal likes to tout their anti-fraud measures, but they fall very short in this department. I made a recent purchase online using PayPal. The merchandise I received was not what I ordered, and was by far inferior to the description on the vendor's product web page. I communicated my dissatisfaction to the vendor, who admitted sending the wrong merchandise, but would only refund my payment if I shipped the item back (to China) at my cost. Alternatively, they offered a 10% reimbursement.

Years ago I'd read a lot of reports on the shortcomings of PayPal, so I steered clear of them. As they improved their services I decided to give them a try, and I'm quite pleased. I like having the added layer of security and payment dispute resolution when making online payments. I've never had a problem with PayPal.

I bid on eBay a lot and Paypal is the preferred method of payment. I have also sent and received money from relatives and friends. It’s easy to transfer payments to my bank account with no penalty or fees.

I have two major complaints. I purchased some gym equipment from a site for a good deal. It took a few months for my item to arrive and when I received my package I received a cheap Rubik cube. I took photos and sent this information to PayPal which they ruled in favor of the seller. Recently my account was hacked and an unauthorized payment of $50 to someone I don't know. When I saw this charge pop up in my email I quickly tried to log into my account which the password was changed. I had to change my password but their change password wasn't functioning. After frantically attempting to change my password if finally worked after about an hour. It was obviously a bogus charge and I submitted a dispute. Again they ruled against my claim. This company used to be trustworthy but now I have removed all my accounts and will never use this service again. I would look for a different bill pay service to use.

About a year ago I used the Paypal app to pay $10 for parking. I have my credit card hooked up for payments so I assumed the amount was paid from my card. Apparently the charges went to paypal credit and I didn't notice it until 6 months later when I received a mail informing me about it. I paid it off as well as the late fees, but then I noticed my credit score drop by 100 points. When I checked my credit report I noticed it was because of a late payment recorded by Paypal.

I am a long standing client since 2006 and verified my account numerous times before. Now, the last time just over a month ago, submitted My ID, address etc again. I just got paid and really need to access this money to buy food and pay bills. BUT PayPal just froze my account requesting yet another verification. I cannot verify my account monthly and have to wait for my funds 3 - 5 working days to access my well earned money? What is going on? I also got a notification saying "You've reached a usage milestone, as you've used your PayPal balance to send payments exceeding regulatory limit in a year. In compliance with the regulatory requirements, we need to confirm your identity as the account owner." This is logical people, since the pandemic I had to start working online!!!

I bought a guitar for 2062.61$ from a private person. PayPal released fund before the guitar arrived. When the guitar arrived I realized that instead of custom shop Fender the seller sold me a bad counterfeit. I opened a case ** with PayPal "item not as described". PayPal approved the return. I returned it through UPS and asked UPS to make pictures.

I use PayPal, because of their guarantee of insurance on what you spend. I’ve used them for years with no issue. I recently provided proof that a Chinese company admitted fault via email as well as Acknowledged that pictures I sent were indeed proof that I did not receive my order and wouldn’t send me a refund! PayPal denied my claim stating that I had to deal directly with the company which I had proof that I tried! I am very disgusted with this as I have used them for years based on the sole fact that they promise insurance on your spending up to a certain amount. I was given the run-around. Then denied. Now, I’m out 60 dollars!

Trying to get a problem resolved with Paypal help desk is a futile effort and totally not user friendly. I've been trying to get a problem resolved and going around in circles by messenger with no end in sight. I would hate to think what would happen if fraud was involved!! Why use a 3rd party with no personality or personal help when you can use your credit card directly. The only reason I used them was for a recurring payment requested by a service.

PayPal is the absolutely worse!!! They are not for the customer. They allow merchants to charge you for a product you don’t even have and then tell you-you authorized automatic payments! Do not use. No good.

I used PayPal to buy some jewelry at Bloomingdales online late June 2020 as I thought there was an added layer of security- using PayPal. I returned the items, got a confirmation from Bloomingdales that the return and refund was made to PayPal. I did not see a credit so I disputed the charges to my associated to PayPal account/credit card. PayPal will not talk to me about finding the refund because I filed a claim with credit card company. Credit card company has received proof from me from the retailer -- that the amt was refunded. Bloomingdales furnished a tracking number of some sort with the date and time. Credit card company still needs info from PayPal to resolve the issue and settle my dispute but they say PayPal is not responding to them despite repeat asks, going against established rules. Fact is I am still being billed for the entire amount! It is a circular mess of incompetence at best, theft at worst.

Over the years I have filed a handful of disputes through PayPal. It is always — no matter what the result — a hugely frustrating experience. In my current, open dispute case, PayPal has fully sided with the merchant, even though I have extensive evidence for my claim (item received is not the same as the item I ordered) and even though the merchant cut off communication the moment I submitted my evidence to them. PayPal “Purchase Protection for Buyers” states: “You're Protected If...3. Your order arrives, but it's significantly different than it was described.” This is what happens to me. Yet PayPal is siding with the merchant, and making a ridiculous demand on me. Do not trust PayPal to protect you, as a customer!

I sold a vehicle to a friend who sent me the money via PAYPAL... I sent all the requested information per their request screen. I called their customer service and finally got a call back. 1st call - guy told me the department I need does not take phone calls but gave me a email address. I sent an email and the response I got was that they needed more information. 2nd call (waited 2 hours) was told that my “customer” could hit a button that accepted the product, during the call the service rep told me, "Oh sorry. It had to be 48 hours from transfer of funds." I asked for a supervisor and was told that I would receive a call back within the hour. We waited in cell service for over an hour, no call.

My phone was stolen and someone got into my accounts I then decided to contact PayPal and let them know. They put a permanent limitation on my account and are holding my funds for 180 days! They will not help!

What a nightmare their customer care has been, I had to open a dispute 3 times despite evidence of the vendor making a mistake and stating a refund was needed. The last lady started yelling at me and talking over me. She then put me on hold for 1hr30 minutes to speak to her supervisor which she then just hung up the phone.

If you get scammed on PayPal don't think they will help you. You are wrong. A company I bought something kind of big from and used paypal for to protect me from scams and I did not work because this company sent paypal a letter stamped receipt not a parcel receipt. Paypal said it was good for them but not me.

I made a purchase online through a site I believed to be a legitimate site, I thought if Paypal processed payments for them then it wasn't a scam. Well come to find out the site was a scam so 20 days ago I submitted a dispute through PayPal and according to them if the dispute is not resolved in 20 days on the 21st day it will be closed. I got my package yesterday and I DID NOT get what I ordered, I paid $149.99 for a Dyson hairdryer and instead of getting a hairdryer I received some flimsy clear plastic phone cover that looks like it cost $1.00. I can't get ANYONE AT PAYPAL to respond to me via message or can't get them on the phone. Today I went to my bank to file a claim through them. I am a VERY DISSATISFIED PAYPAL CUSTOMER AND WILL BE MORE CAREFUL USING THEM IN THE FUTURE. Don't think just because PayPal processes payments for these sites that they are ALL LEGITIMATE SITES, THEY ARE NOT. I wish I could give -stars.

I ordered an item from a company in China and they sent an inferior item which was not what I ordered. PayPal did not hold them accountable. I was asked to return the item which would cost me $50 to get the $55 refund. This is unacceptable. I will never order from China again and I am closing my PayPal account. I have friends with similar stories.

I have used PayPal for many things in buying and selling. Not usually a problem. This time however, I put in 3 claims for items NOT received and 1 that was so totally wrong it was laughable. There is not way to fight this as there is no one to actually talk to. Once I file my last claim I will be deleting my Paypal account for personal and business use. I have a couple items purchased from...yeah, my mistake, China. I waited at least 3 or 4 months since what is going on now there are delays in getting things. Paypal denied and closed my claims saying my items were delivered. Hmmm...if they were I wouldn't be making a claim now would I. Not only do you have to be careful who you buy from but also how you pay, DO NOT USE PAYPAL. THEY CANNOT BE TRUSTED.

I have been using PayPal for over a year to send and receive money and it was a great experience until I purchased a hair from two different stores in China and I did not receive the hair, they claimed they shipped it to me but I did not receive it and their website was no longer working then I realized have been scammed so I opened a dispute in PayPal but they closed the dispute in favor of the seller claiming the seller showed the a proof the they shipped the item to me. Even when there are so many people online explaining that they did same to them they will send you a message saying your item is on the way with a tracking no that never works but to my surprise PayPal closed the both dispute in their Favour. I feel it’s so unfair.

Ordered an item from BlueMedical via EBay which was never received despite 4 emails to this company. EBay refused to honour their refund policy since complain made beyond 30 days from order. Estimated order delivery was almost 30 days. EBay stated to complain to Paypal which got us nowhere.

After over 13-yrs of utilizing PayPal I have to close out all my transaction and let them go. This is the 3rd time PayPal has let me be scammed, close my dispute and not give me an opportunity to reply or show proof I've been scammed. I ordered a Jordan sneaker clock in error. Attempt to cancel immediately after placing the order. Paypal would not let me cancel the transaction and closed the dispute. I received a broken clock along with missing items and Paypal will not allow me to file a dispute or reopen the closed dispute. Now I'm out of $57 and left with a broken clock.

I ordered Foam Filled, Flip Resistant Swimmers for for my kids. The Company Siho did a Bait & Switch and shipped me an inner tube that I could purchase at the Dollar Store. Paypal refused to file it as Fraud. They instead told me I had to pay to ship it back to the company with Traceable Shipping. I did but they stopped tracking or responding to my emails so PayPal decided I don’t get my money back.

We purchased an item and only then realized it was from China. We paid for the item through PayPal. When the item arrived we opened it immediately (the box it came in was substantially compromised) and found the housing of the product was broken in 6 places. It is unusable in its damaged condition. It was very clear that the packaging was sub-standard - it had been packaged very poorly. We took several photos as we opened the package (again, the box it came in was destroyed - you can see the packaging as we opened it). We attempted multiple times to deal with the vendor. The vendor offered no assistance and simply claimed "...it was ok when shipped...".

They are a money stealing monopoly tyrant. You can start a case because of getting ripped off because of counterfeit products and the seller just tries to get more money from you but PayPal closes any communication so you have to take the bad deal or the worst deal. Problem with them is they don't care about the customer because they make more money from the seller so why would they care about returning the customer's money. I and everyone I can tell will soon move from using PayPal anymore.

My first issue is the lack of customer service. A person cannot be reached by phone so you have to message them. Once the message is entered it takes hours to days to get a response. Unacceptable when dealing with a customers money. This particular incident has happened to me several times: I made a purchase through Amazon using my PayPal cash plus debit card. I cancelled the order but the authorization hold was still showing on my PayPal account so I had no access to my funds.

On September 16th, my PayPal account was hacked through my small business website. In only a few hours, approximately $3000 was drained from my linked bank account and credit card to vendors such as Wayfair, Starbucks, Airbnb and Cineplex. The first customer service agent who assisted me was very helpful and thorough. She told me that I was her second client of that day with unauthorized transactions to similar vendors in similar patterns. Between her and my bank, all of my money was restored within a few days.

I ordered a product that advertised a 100% satisfaction guarantee or the purchase price would be refunded. When I asked to return the product for a refund the seller refused and said the product was not received damaged. I appealed to PayPal and they said the product wasn’t damaged so they denied my claim. No questions were asked, no investigation was done. I submitted ample evidence to show that the seller did indeed promise a 100% satisfaction guarantee.

I bought some outdoor furniture, it was faulty so I took photos & went to lodge a claim (Catch.com.au) with the seller. Funnily enough I wasn't able to as my purchase wasn't finalised on their website (none of my purchases spanning 5 years were), so I lodged a claim through PayPal. PayPal advised me that the seller would refund me after I paid for the return of the goods. PayPal has a system in place that does not allow you to question this practice. They also provided an incorrect return address not once, but twice. I spent two and a half hours on the phone. The first call after I explained the issue put me on hold, then hung up on me. The second call I was on hold for another 45 minutes using their 'one time code'. I realized this identified me and my too hard problem so I rang again, without my identifying code and got though to a human who promptly transferred me.

After making an error purchase in a ghost company on the internet, (meaning a company that doesn't send a receipt/confirmation email, does not pick up the phone or respond to emails), I decided to contact Paypal to put in a claim. It took me several days to get through to customer service. After waiting for 1 1/2 month, the product arrives broken, does not match description, has a terrible quality and is sent in fragile packaging. It takes me a week to get through to Pay Pal customer service to request a refund, who then places a second complaint.

Customers beware of Paypal and eBay. I paid for several items on ebay with my credit card. Then, after I won an ebay auction and tried to pay the seller for the item with the same card, ebay/paypal would not let me pay for it. Ebay/paypal decided AFTER THE AUCTION ENDED to change the payment terms as an excuse to bully me into connecting my bank account to paypal. After reading many bad reviews of ebay/paypal by consumers I refused. I tried to explain all this to the seller, who demanded I go outside of ebay/paypal to pay him. When I told him I didn’t know if that’s legal since the auction was conducted through ebay the seller basically called me a liar, told me he did not care about my security issues and threatened to post a bad review of me.

Normally I have sent my daughter $50. to $ 100.00. One transaction was for $ 250.00. October 9th began the nightmare. PayPal converted the transaction to an electronic check without my permission. I was told by Adam it would be cleared and released in a couple of days. I left over 5 emails when I was called, that took 7 days. The money was debited from my account on the 13th. I left another 7 emails with NO RESPONSE. My daughter finally received her funds on October 22. Please use my experience as a learning experience for you. DON'T TRUST THEM!!!! Go to Advance Financial, Western Union. PLEASE DONT DO IT!!!! You will regret it.!!! Lesson learned!!

My phone number and service went inoperative in late August, so I was unable to receive security codes in order to access my PayPal account online. I could not (and still cannot) access my money or transfer it to my bank. I attempted everything to enter my account but to no avail. I messaged PayPal through a back-door URL at least four times. "Reply to my personal email," I wrote. "I cannot access my P/P account and am unable to read the messages you send to it." What did they do? They sent every reply to my PayPal account. I then wrote them two letters and mailed them. The second of those letters was addressed to Dan Schulman, CEO. Same thing: they sent a reply to my PayPal account.

I bought a Kitchen Trash Can online. After 3 months, I got no confirmation on shipping. I filed my claim. Then after 2 months of the claim, Paypal said it was being shipped. 2 months later, I get an envelope of trash. I take pictures of it and send back to PayPal. Few weeks pass, they said I can get a refund if I mail the trash back to vendor at my cost 1st class mail. After the vendor receives the trash back, I may get my refund. Granted, PayPal denied my claim and does NOT protect you against online scams. Upon my claim, over 100 complaints started on this website and people made many purchases through PayPal and never got it resolved. You can't talk to the claims dept. Your wait time is 90 minutes plus. I closed my PayPal account and in a few years, I think we will be hearing less of PayPal as their ratings are plummeting.

Made a purchase from vendor, later requested cancellation of order and credit of purchase amount to credit card used through PayPal. Paypal issued the credit and then same day cancelled credit claiming that vendor requested cancellation. Vendor claims they did not cancel credit. Sent me screen shots of bookkeeping to verify credit issued. PayPal will not honor credit.

I recently purchased two portable laptop desks from a company called Mighty Tool through Paypal. What I received in the mail was a manila envelope with three thin pieces of precut interlocking presswood, that when you assembled them made one (not two) little bitty stand that could barely hold a cell phone. I went looking for the address in Valparaiso, IN, only to discover there was no such address and there were Better Business Bureau complaints there and they had done the same thing with an address in California. I also tried going back to the website, which was not longer up and it had changed its name to Tool Mighty and no longer offered the portable laptop desk. From there I found Trust Pilot, and numerous other Paypal clients had complained and lost their money as well from the same company.

I have ordered goods for 1000 $ and the goods were damaged so that 100 $ but PayPal is not helping but winning the seller, we have provided proof of damage. And PayPal asked to send the goods back and I already called, but very unlikely because the cost is up to 300 $. We have calculated the loss could reach 470 $, I called PayPal enough to compensate 45 $ only for the loss. But suddenly Paypal closed the case suddenly. This is no different from a robber. Well Played Paypal!

PayPal is a vital tool for me so I'm thankful for it. However, the design and security tinkering over the last two years has given no improvements at all. Firstly the new telephone alert simply to log is happening every day. It's simply too much. Then the design overhaul seems to come from a department that's making changes that are not well thought out. When I want to check last year's payments I have to shrink the screen of my 14'' lap top down to 68pc simply to allow it to function.

I’ve had a PayPal account for several years, using it for online purchases and iTunes subscriptions. I received 1000 from my friend and all of a sudden my account is under review, I have to provide my driver's license and bank statements and then my account is canceled AND they decide to hold MY money for 180 days 6 MONTHS!!! This is fraudulent, inconsiderate in these times of a pandemic, unprofessional, and outright disgusting! This company should be shut down immediately.

My issue with Paypal is very long and detailed...They took money from my Chase account 2 times and blamed it on a hacker claiming the 2nd transaction was not theirs....Had to freeze my bank account, suspend all cards and could never get ahold of them for 3 weeks....Believe I’ve finally found out why there is absolutely no customer service at PayPal when you call or even use their “message center”. All employees are busy answering BBB complaints....averaging over 600 complaints a month....Check it out.....Does anyone see a pattern/problem here?

I have been a PayPal customer for nine years. I always thought I was shopping smart by using PayPal and the PayPal debit card. Most of my time was trouble free and I never needed any support. PayPal profited from my transactions for years without any special effort on me. However, when I did need help they never delivered on their guarantee. I filed a dispute and provided evidence. They obviously didn't read any of it and closed the case. No notification. Not asking clarifications. No request for additional information.

Have never liked PayPal, as my first transaction with them in 2000 - I lost the money! I used them for an eBay payment, and I waited too long (30 days) expecting my items and communicating with the seller, but that was too long. So my bronze statue wasn't received and I lost my funds. Have had lots of issues with them. Most recent, I used their QR Code with a customer earlier this week. Received the funds, but in the email from PayPal, the transaction on PayPal and all the places I looked for the customers shipping address - it was not to be found. I contacted PayPal (after spending about 30 mins trying to send a message) and I got canned responses, and then responses from a person that really had no bearing after I have explained the problem a number of times. Their most recent response was that they couldn't help me and I had to contact that person, but they could help me with a refund. Really?

Paypal is one of the worst experiences in my e-commerce career. They stole my money when I needed them the most. My businesses were going well, until they decided to freeze my funds. And when I tried to contact them, I didn't receive any response. Pure dismal!!

Contacting someone to help is close to impossible. I submitted my dispute online and it was immediately closed because I filed under the incorrect category. Instead of helping me get my dispute filed correctly it was closed and I was unable to file via the web page. I received no correspondence and no information about escalation or reopening the case. My only recourse is to call the 800 number (not available on their web page, found on a user forum related to complaints) and hold for hours. There are so many alternatives to PayPal for sending money, I am not sure why anyone would subject themselves to this shoddy treatment. I am a legacy customer of many years but I will be closing my accounts if and when I get my money back.

I have 200 US dollars in my PP account and I have been trying for 2 weeks to get access to the funds. Each time I try to transfer to my new bank account the system says it cannot add my bank. (Even though it appears on the list of banks) Their customer support has been sending me canned messages every time I try to find out what the problem is. They state they are concerned for my security and they want me to follow their protocol but they deliberately make it impossible for you to do so. They have been deliberately avoiding my questions and the system puts me in a loop with error messages every time I try to file a formal complaint. How can I speak with a live person that can fix this issue so I have access to my money?

I ordered some items online. The items I got were not the ones I ordered. Clearly it was a scam. I only ordered these items cause I was paying with PayPal and figured if it's a scam Paypal will deal with them and refund me. Instead I spent over 4 months going back and forth with paypal for them to deny my claim for a refund. The items the seller sent me wasn't even on the site I ordered from yet Paypal still denied my refund claim. I will never use Paypal ever again and recommend that everyone be very careful when using them. They are not like they use to be. They don't care about the little people anymore.

Filed a dispute after I ordered a product and the company sent me nothing, the resolution center needed me to answer something so I needed to "respond". Only issue is the respond tab doesn't work! I tried calling PayPal, emailing, using their BOT and Messenger and even Facebook. No one could help, tried different computers and browsers. Finally my case was closed since I didn't respond and I lost the money to a scam. This is unacceptable! This company needs a phone line to a live person that can actually apply responses to cases not just give you solutions to try via the internet.

Paypal took money from my bank account and reimburse it to Avast antivirus. 2 days before that paypal inform me that they will charge me $70. I replied and I told them not to do it. They did it anyway, reason that I authorize avast antivirus within 1 year to charge me that amount of money. Avast antivirus agreed to refund the money however these two companies are twisting the rules which make it impossible to return the money. They are scamming senior money who needs the money to buy insulin. Thanks and regards. Any question text me Tony...** Canada.

Had 3 refund cases w/ Paypal and lost all 3! They are pretty much useless. First was purchase cancelled w/in hour and couldn't get refund. Second was cheap substitute for purchased item, again no refund. Third was broken electronics, again no refund. They are pretty much useless. AND you can't ever contact or talk to a human being at PayPal?

I have Paypal as a consumer Pay company. They've yet to Disperse Payment for any applicable service. Though determent of said "Right" and or "Privilege" non payment has subdued. As do of Failure for said "I placed payment through Donation portal under an alias" And payment was rendered but through discrepancy payment was still rendered yet further payment from anyone else was not. My issue none-the-less.

The buyer ordered a MacBook from me on eBay on Sept.14th. The device was then delivered to the address given on the 21st. I then had to wait 21 days while the money was on hold. Giving the buyer and PayPal ample amount of time to make sure that everything was fine. I am then notified on Oct.13th that paypal has taken the money back from the sale and has left my account with a severe negative balance that they want to hold me responsible for.