PayPal Reviews

I Purchased an item two months ago, gave the seller a month and reached out three times but no response. Now it has been another month with PayPal still have not received the item or the refund. One excuse after another. When is it ever okay to take two months to give someone a refund?!

Have now had multiple poor experiences with Paypal and their resolution service, that I am now done with using their company completely. Purchased two pair of Maui Jim sunglasses, a delivery arrived with two pair of sunglasses but were obvious fakes and this was confirmed by the local MJ dealer. Paypal allowed seller to make a refund offer of 20% of the purchase price and cannot understand why I would not accept. They sold counterfeit merchandise, sent items completely different than what I ordered (sent full documentation via multiple pictures), yet Paypal does not seem to care. They are now reviewing my 2nd appeal, how long does it take for Paypal to do what is right, and why do they allow counterfeit merchandise to run thru their payment system.... I was denied a refund the first time I was scammed and thought I wont let it happen again, but was duped a 2nd time....There wont be a third, I am closing my paypal account

I ordered a product for $75.00 and PayPal charged my account. Which was fine. That same day an extra $10.00 was charged from PayPal. I did not order anything else. I contacted them via disputes on my account. Because I could not find the $10.00 on my activity I went through the $75 charge and put very detailed notes including a copy of my bank statement. So they would know I am not disputing the $75 but only the $10. They obviously do not read the typed information. If they don't read it they should not give us the option to type anything. I get a response later that I need to show some sort of proof, etc. etc. I checked my account and the $10 was removed. I told them that I indeed see that the money was credited back so It is all good.

Paypal has been screwing me over along with millions of eBay users who can not shop or sell on ebay. Why? Well they have a magic wand at PayPal that can limit users and sellers for just about anything with no merit and once you are limited it can be FOR LIFE. I used to read the horrific stories on ** which was somehow taken down but had all the truth. I can buy anything I want on the #1 shopping site Amazon with any valid credit credit. Not the case with ebay because paypal has cast a spell on ebay to control who can buy on ebay. I have felt bad since ebay has lost $$ billions of sales from this limitation process over the last 18 years. Paypal does not care about their own lost revenues since they are up to plenty of crooked practices like holding money for 6 months without cause.

I live in Hungary, where the currency is HUF. HUF have high inflation, so I rather keep my money in EUR, and that's what I get from my customers. Yet Paypal do not let me to withdraw EUR to my EUR bank account (they don't even let me to add non-HUF bank account), but to withdraw as HUF, AFTER their conversion, which contains very high 4,5% fee (in addition to the 8% fee on each payments I get...).

I ordered using Paypal a product that was not as shown or advertised, it was a total scam and PayPal made me jump through all kinds of hoops, then in the end requested I send back the crap they sent me and pay the shipping. They then said when the sender gets the stuff back they will give a refund. The stuff came from China and I must send it back at my expense. If a person with even half a brain looked at what they sent and the price they could see it was a scam I sent them a picture so they know. I trusted PayPal but now I see they allow scammers. I will no longer use them and advise others that if they think PayPal will protect them from scammers they are wrong.

After submitting the documents as My business takes PayPal as a payment, online and walk-in. After 12 years doing business with PayPal, they requested business documentation, which we provided. However, they still require additional documentation for my employees, which only do order processing. At the moment, my account basically sitting duck. Can’t receive, send and withdraw. Customer service is at worst. No help. I’m avoiding PayPal and its subsidiaries at any cost now.

In January 2021, a family member used PayPal to make a purchase from Facebook Marketplace from an individual. PayPal changed my preferred method of payment to my bank account from my years-long preferred method of credit card. This was done without my permission. Being it was set as a preferred payment, the family member didn't change it to the credit card. The family member also chose the option to "send money to a friend," as to him, he wasn't buying from a store, but a person, so it made sense to him. The seller never shipped the product, and blocked the family member on Facebook. It was a scam. Because the method of payment was the bank account, we have no recourse with our bank to recoup the money. We're out hundreds of dollars as a result. If PayPal had kept the preferred method as the credit card, we could have gotten help.

If you receive the wrong item with $100.00 difference and it has a tracking number you have to send it back for a refund. When in Canada and it comes from China it’s only about $40.00 to send it back! At your expense! Bought a bubble tent and received the plastic discs instead! Even if it’s an empty package you have to send it back with a tracking number! Even when they give you a bogus return address! I highly recommend PayPal if you're a scammer!

I just recently started using PayPal. I had 3 deposits made to PayPal and I had a problem 2 out of 3. I have to wait for 48 hours before I can transfer funds into my bank account for no reason but security purposes. This is not ok and I will no longer use this service.

Be very careful using PayPal. Have had fraudulent charges on my account and getting ahold of someone takes hours if you're lucky. Once you finally do they always say, "Sorry nothing we can do to help you. Good luck."

Was the victim of two chargeback dispute scams totaling $1600 and Paypal awarded both in the disputer's favor despite overwhelming evidence from me that these were scams and in no way warranted or valid. I as the seller provided tracking information and proof of shipment including pictures of the items sent by the buyer, chat logs, shipment receipts, etc.

They have a promotion, that even now they still advertised that if you refer someone, add ¢1 in their new account and after they open an account you and that person will received $10. So after almost 3 weeks waiting for them to do as advertised, I message them and ask what's going? They write back the following: "I do apologize for this and we appreciate you referring a friend to PayPal but I'm afraid this is will not be credited since the referral program is only available until December 31st last year. Don't worry, you can still enjoy the promos and discounts here in PayPal please do keep an eye on your inbox for more promos and discounts here in PayPal." If you go on their website they still have this luring Advertisement.

They are holding my money for 21 days because I don’t have access to the oldest debit card info on my PayPal. I have sent a valid ID, I’ve even done facial recognition on their app to identify myself, but still have my account limited and my investment money tied up. NEVER PUT YOUR MONEY ON THEIR PLATFORM!

Customer had paid via 3rd party app which was then sent to Paypal. First time using Paypal for business, linked accounts accordingly. Then made a small INSTANT transfer to my bank to get familiar with the process. Transfer went through in minutes with a minimal fee...awesome. Thinking my account was now validated on Friday I waited until Monday to transfer the rest when I actually needed it. I try to transfer on Monday and Paypal puts a 3 day hold on the deposit. The same deposit I had already transferred money out of on Friday.

12 Jan 2020, I found out my PayPal MC account was hacked from June 2019 to 12 Jan 2020. At least 20-25 unauthorized charges were made during that time. As soon as I found out, I contacted PayPal fraud department. They investigated, and refunded me my money. Everything was corrected by the end of Jan 2020. At that time I closed all PayPal accounts, and any email account associated with them. Sept 2020, they re-opened my account and charged $99.99. I never found out about until 13 Jan 2021 when I received a letter from a collection agency for $ 99.99.

I got Paypal years ago to make a couple purchases that only took Paypal. I never used it again. Recently I received an email about a purchase I didn't make on my PayPal. I notified them but they refused to acknowledge it as unauthorized (despite <$40 in my entire account history, all 2 years old, and a sudden middle of the night purchase of $488), so I informed my credit card company to not pay it. Paypal 'investigated' three times (after I appealed twice; one appeal was done over the phone and took 3 minutes, which doesn't seem very thorough).

Appended Response: I appealed to Paypal, after they denied my claim (after I posted my review). They revisited my case and found in my favor this time. I'm a little irritated that I had to pester them again, when frankly, they should have found in my favor in the first place in my opinion. However, they did the right thing in the end. I'm raising the rating to 2. It does show that you should never give up and accept defeat, when you are in the right.

I ordered Xmas ornaments and when I got them months later they were broken up. The company wanted me to send them back to China to get a refund. I asked PayPal to refund my money and it was impossible to get it.

After contacting PayPal within an hour of an accidental money transfer, they refused to cancel it. I wrote to the stranger who received the money to please send it back and she basically thanked me for the free money. PayPal is a horrible service that can't determine when accidents happen. I can't understand how hard it is to just cancel a transaction if customer service can tell that it was a mistake.

Bought product from company (Mercari). Never received package. Tracked it.. Stated delivered by UPS next to a garage. I did not get the package nor do I have A GARAGE. Obviously it was left at WRONG HOUSE. Mercari not helping and called PayPal. Opened case.. They say resolved case. It tracked "delivered". Hello where!? Paypal refuses to get mercari file lost package claim with UPS and refund my $110.00. I do not recommend using PayPal.... We all know delivery services never never make mistakes!

I purchased a product through PayPal, they debited my checking account & also charged me through PayPal. The problem is is that I have tried & Tried to get the money back. Reach a live agent & also tried to even speak with someone online... IMPOSSIBLE!!! I no have time go through my bank. I cannot even believe the customer service! I have read the reviews, unfortunately after my issues. I would Never even Think of using them again!!!

WARNING! I have had an online business selling beauty and anti aging products and an account with PayPal for over 18 years. I have paid them hundreds of thousands of dollars in fees. Without warning they have frozen over $53,000 of my sales profits for 180 days. They have done this to countless customers and lost a class action lawsuit a few years ago where they promised to the court to curtail their unscrupulous and unfair policies. They refuse to disclose the details that resulted in the permanent limitation of my account. The reason for this secrecy is clear to me and anyone who reads this. They are not being transparent because their reason is borderline criminal.

Been a long time customer until they permanently banned me or "part ways" (as the agent said) out of the blue since I was "a security risk." They refused to tell me why and told me they would not review their decision. The agent I talked to was rude and their communication was contradictory to what they previously explained. Whenever I had requested to speak to a manager or to help me refund a customer, I was told "I can't hear you." They locked my account, took my assets, and I can no longer use PayPal for as long as I live. They told me that I can't make an appeal, and I can't speak to a security agent. Since then, I closed all my accounts, business' ones first. Too risky to have money managed by PayPal. Terrible customer service.

Nonexistent customer service. Cannot reach them by phone and if you do reach them through their message app, they are no help at all. Also, they are not clear on their policies to release funds that are in your account.

PayPal you are killing small business. I am in the legal hemp industry I pay my lic fees with credit-card and banking transactions to the state and to the US federal organizations. I have 6 million dollars of insurance and one of my Lic is as a cosmetic company with Department of consumer protection. I pay state and federal taxes. But you decide to shut off my companies' ability to do business and trap my money for 180 days. I will fail to meet payroll this week and my electric. This will have huge impact to 9 families that I have employed and I could lose the heat that keeps my crops growing. Shame on you and all your preventing of fair trade.

I made a PayPal account in December so that two people could send me money for the puppies I was selling. I received the money just fine, and everything was great. But then I could not figure out how to get the money from my PayPal to my private bank. I had the most difficult time getting ahold of customer service that I gave up and decided I'll figure it out on a different day. Finally 2 weeks ago I needed the extra money so I got ahold of PayPal through their "live" chat. I used Xoom and all it did was put the money in my account and take it back out. PayPal solved that issue and finally was able to figure out I could use Walmart pick up.

Company I ordered from was listed as a scam. I contacted PayPal and sent all the information. Never got product like other people. Email doesn’t work for the company. PayPal denied claim because company said they delivered it. I will never use PayPal again because they do not take care of the customers. Be careful if you are using to pay for goods.

PAYPAL WORST CUSTOMER SERVICE EVER. MEANING NO CUSTOMER SERVICE ANYMORE. You can not call pp and talk to a person anymore. I have a money in my pp account and when I try to transfer it to my bank they send me to the Zoom web page. Zoom then tells me they have nothing to do with it and send me back to pp. 3 hours now and I still cant access my money. I cant call them and message's don't work. What a NIGHTMARE. Pp you should be ASHAMED.

I first signed up with PayPal in 2002... They were very good for quite a few years but now they are taking the side of scammers... My most recent experience was ordering a workbench online... Couple of months passed and I received a cheap watch from China... Filed a dispute and paypal says the delivery was made... Not cool and I am done with paypal...

I signed up to use PayPal if ever needed in the future for my online business. Well that same day, I received a notice of two purchases on my account which was strange because I did not order anything. I disputed the two chargers and they found nothing wrong and would not refund my account, I was told it was basically my responsibility to contact the seller for a refund. So I did just that for twelve days straight and have not received one response from either seller and of course they are both located in China. I then contacted PayPal once again to see if they would help me in contacting the seller's for a refund or in the least help me get what I Supposedly ordered, And yet again they were not willing to help. So they are not a secure site What-so-ever and make no effort to help you when they allow scammers to take money from your account.

I just sold something on eBay for 311 total including shipping. I couldn't believe when I checked my PayPal account and saw that Paypal had taken out 30 dollars for this transaction leaving me with 280. Are you kidding me!?? This company is made up of thieves and should be shut down! And this is before I pay Ebay fees on the sale. Ridiculous scammers!

I liked PayPal because they would email me on charges. But I got a bad charge that they should have taken care of in Nov/Dec. Here we are in late Jan and now they are denying my claim. If you have the same problem please email dan.schulman@paypal.com. He's the president of Paypal. Maybe after a million emails he may figure out his customer service SUCKS!!!!

As a first time user of PayPal I can sum up my experience by saying there’s a first and last for everything. I have never had so much trouble trying to get my own money from a site that’s supposed to be known for being an easy and secure site to send and receive money. Trying to transfer my money has been a tremendous nightmare, first it took them a week a verify my bank account that was already linked to my PayPal. Then once they did I tried to transfer my money and they sent me a notification stating my transaction was on a 72 hour hold pending verification. Fast forward to past the 72 hour hold and PayPal still hasn’t released my money and now it’s going to be another three days. So I give PayPal a 0/10. Do not recommend.

I will never do business with Paypal ever again! Use Venmo or any other payment services you can! I didn't mean to submit a payment to another company. I didn't think that I did submit it. When I saw the money taken out of my account, I contacted them right away. Someone told me that I would get the money refunded into my account in 24-48 hours. When I called to check on the status of the refund, I was told that there was no record of the request. I kept getting put on hold for long periods of time. Horrible company!

I've had a PayPal account for years, but only recently reactivated it to use for purchases online. Within 48hrs of reactivating I had a fraudulent charge of almost $300. I immediately contacted their customer service to dispute the transaction. I was notified the following day the transaction was verified as valid and processed.

If you knew nothing else about Paypal, the fact alone they, a company that deals in world wide transactions, doesn't have 24hr customer support would be enough to be weary of them. The fact that when you call after hours to report a fraud, a recording tells you, that mundane things such as (among others) unauthorized transactions (even once like in my case of a couple of thousand dollars) are matters that can wait until the next work day during business hours. I don't imagine what then they consider an emergency worthy of a company whose business is currency transactions, if the theft of thousands of dollars to them is just Tuesday.

I ordered an item using PayPal. I did not know it was an overseas company. It took about 7 weeks to arrive and when it did it turns out they used inadequate packaging and most pieces arrived broken. I tried to get a shipping label from the company to send it back and get a full refund. I got nowhere with the company so I contacted PayPal. I reiterated that I would send the item back if I got a shipping label. Got nowhere with PayPal either (they have offered a partial refund of the $80 I paid). I used PayPal thinking they would back me up. THEY DID NOT! I will be cancelling my PayPal account.

I ordered an item from an overseas company using PayPal. It took about 5 weeks to arrive and when it did it turns out they sent the wrong item. Tried to get a shipping label from the company to send it back and get a full refund. I got nowhere with the company so I contacted PayPal. Sent them images of the item I ordered and the item I received and reiterated that I would send the item back if I got a shipping label. Got nowhere with PayPal either (they offered a refund of about $19 versus the $65 I paid). So I have contacted my credit card company for resolution. I used PayPal thinking they would back me up. Not so! I will be cancelling my PayPal account.

This "company" withdrew $15.90 in January 12, 2021 for a transaction I have never done, they never sent me a receipt for such transaction which PayPal # is **, I was denied a refund, and denied to receive a receipt since the alleged that were unable to find it.

I ordered Christmas pajamas through an online site. They finally mailed the pajamas in January. They sent the wrong pajamas and all four size 4XL. I had ordered one XL one small and two 3t. When I filed the dispute with PayPal and sent pictures of the items received they responded that the company sent similar items. I contacted PayPal numerous times to clarify that I did not receive what I ordered but they insist that I received a similar item. Right now I have four pajamas that are huge. How is that a similar item to what I ordered. PayPal finally said that I would have to get help outside of PayPal for this dispute. Isn’t that what PayPal is for? To protect the consumer. Someone please clarify this. I have all the emails as evidence of their responses. Thank you.

I attempted to purchase something 2 days ago and it would not accept my credit card. it didn't have the option but it did have for PayPal so I started a PayPal account. When I started the PayPal account it said that there was suspicious activity they had been noted. When I started the PayPal account I don't have a computer to just send my driver's license. I looked on the Better Business Bureau the next day about the company where I tried to purchase something from and there are 11 complaints that it is a scam and probably even out of the country. I called my bank and tried to stop payment. It said that I had to go through PayPal. When I called PayPal I had already started the account and it would not accept my phone number. It had over an hour wait, and yesterday I could not accept the phone call. When they did call back today they said they had a 40 minute wait and they would not allow that and just hung up.

Use my credit card via PayPal. Disputed a charge for "wrong merchandise" that was paid for via paypal. Retailer refunded my money to Paypal (but under a different name than the retailer's name on their website). (A little confusing but the refunder's name was the Company's owner.) This happened on 12-14-2020 and the refund still has not posted. THERE IS NO ONE TO CALL OR EMAIL... You have to MESSAGE them (and, believe me, English is not their First Language). First they asked "are you related to "owner's name"" then they said they would watch personally for the credit (a little unlikely).

Paypal is very complicated, Due to my issue customer service was hard to reach and I tried getting help through the app. No help at all. My balance is $20 on my card and suddenly they closed my account. I would not recommend PayPal to anyone ever.

PayPal locked my account over 3 years ago. I was told they needed to verify my identity. I've sent them all the forms and information they asked for and after 3 years of them giving me the run around my account is still locked with over $6000 in it. I feel they are going to force me file a lawsuit in order to get the money out of my account.

I have used PayPal for over 20 years or so because I felt like they were safe. But not anymore. IN 2020 My account got hacked and charged over $1300. Paypal denied it was a fraudulent charge even though I had a police report and EBAY said it was fraud according to their investigation. NUmerous times I contacted PAYPAL and they denied blocking the charge. It has cost me hours and hours of time dealing with this.

My teenage daughter used my personal information to open her own PayPal account, so my account got “flagged”. Rather than resolving the issue, they instead closed my account and held my money for 180 days. I am also not allowed to have another account. What happened is NOT my fault. So, if you are ever have the same thing happen, or are a victim of identity theft, they don’t work with you but instead drop you hold your money, and not welcome you back. Trying to reach them about this is impossible too because in order to leave them a message you have to login. How can I do that when they deactivated my account? Venmo is much better, and if anyone chooses to go with PayPal, they can get royally screwed over!

I purchased two chairs advertised on Facebook. I paid through PayPal. The company website is Irrperb.com. The chairs did not arrive but the bags the chairs would go in did arrive. The company was in China. In looking up the reviews of this company online there were quite a few people who experienced the same thing. I contacted PayPal. They asked for all documentation. I sent it. They asked for it again and I sent it again. They asked for it a third time and I figured they were not going to take care of this. So, I will never purchase anything advertised on Facebook again and will never use PayPal again to pay for anything as they cannot be trusted.

A week before my wedding I wanted to put cash on my PayPal card to buy thank you letters for all my guests. There was a problem with the deposit and verifying all receipts. Still no response. I won't trust him with another dime.

Paypal is allowing scam artists to survive and are accepting payments on their website. We have been scammed two times and paid through PayPal. They will not do anything about it and are still accepting payment. The last scammer was Renova.com, who immediately changed their website to FendyPro.com. Same company and still accepting payment through PayPal. We will never use PayPal again and strongly urge others to do the same.

I have bought a Christmas gift end of November through PayPal and never received it. That company is a scam and provided bogus information after more than a month of sending canned answer. They are even blaming USPS, instead of owning their mistakes. So I filed a dispute on PayPal like I would have done on my credit card and PayPal doesn't care. They support fraud and refused to cancel my charge. So now, I'm out of a Christmas gift, I'm out of money and I will never buy anything through PayPal. A company that supports Fraud is not ok in my book.

PayPal is convenient and efficient, and I had never had a problem until last interaction. I was sending money to a friend, and had a typo on his email. The funds immediately went to someone else, whose email was one letter different from his; because of company policy I was out the money, even though it doesn't move until the next day. The response was professional, and correct, citing that policy. I can't blame them, or the person who accepted the funds; it was my fault, but there is no way I could be the only one who has ever experienced this. It's hard to understand why they don't grant a short grace period, making the transfer a two step process, displaying names and emails to assure total accuracy, and then asking for a second click.

PAYPAL DOES NOT COVER MIS-DELIVERY TO SOMEONE ELSE. I ordered a cordless tree trimmer and paid for by my PayPal account. Because they guarantee delivery and Undamaged product. The tracking said product was delivered “to someone at the address” at 9:58am on Saturday. My office was closed at that time. Does not specify who or which address the package was delivered to. It appears that PayPal does not cover you if package was delivered to someone else but not to you.

Our account was hacked in November resulting in 17 unauthorized debits. It took a month to resolve the issues and get refunds. Since we have tried to close our account but have been stonewalled on several occasions. Currently, PayPal states they are unable to close account because of outstanding issues. Called customer service to see what issues were present, were told none existed but had to go to resolution center to change account limitations. To date we are back at square one, no limitations exist. Next, another 2 hour wait for customer service. Horrible situation... Never again.

I have used PayPal for years, Not any more! I ordered something from a company who only accepted PayPal for payment, the company was fraudulent, I never got what I ordered, I opened a dispute with PayPal providing proof that the tracking number from UPS was not for anything delivered to me or ordered from this company, but was for something from another company delivered to someone else in my town. It didn't matter that the shipper (UPS in this case) provided documentation that the tracking number was hacked, that the shipment was not to me, was not from the company and that there was No proof of actual delivery, and the weight on the fraudulent "delivered" statement was way wrong. PayPal still sided with the fraudulent company so I am out my money and the item ordered. Stay away from PayPal. Use a credit card, they care and will do something to help in the case of fraud. PayPal only wants to help fraudulent sellers.

I’ve been using Paypal for about 12 years and will be closing my account now. In December 2020, I had ordered an expensive piece of jewelry off of Ebay, to then never receive the item. The seller used UPS and I received a notification that it was delivered, however it was not delivered to my address. After contacting UPS and opening an investigation, they discovered the item was delivered to a different address and they could not locate it. So the result they published on the claim/investigation was lost.

I have been using PayPal for several years with no problems, I am 9 sales from top rated seller on eBay. Over 800 good reviews. I sold a £2.50 item on ebay, the seller said he bought the wrong sizes. Asks to return it, I allowed this and refunded him. PayPal immediately held £220. Put restrictions on my account, as they say I lost my seller trust level. Everything I sell now the money is withheld after they take their fee, they're not interested in helping at all. Just punishing me as I refunded £2.50 to a customer that made a mistake. I asked them how when we are all struggling to earn a living in a world wide pandemic how they can justify holding over £200 from me. They couldn't answer me, why when as far as I am concerned helping a customer is good service, does that take my seller trust level away to the point I don't get paid? Avoid this company. Their customer service is the worst.

PayPal is the worst company ever. They make you sign up with a phone number so they can spam you with some useless code that I can't get right. All of the support on the site is locked behind it so they force you to make an account. Even the support forums make you sign up for a PayPal account. I'm never going anywhere near this thing again.

I sold a Blu ray set from my personal collection on eBay. The buyer claimed they didn't get it although tracking proves it was delivered. Ebay closed the case in my favor with no negative effects. For some reason this triggered PayPal to put a restriction on my account until I provided photo I.d. and a receipt for the item I sold. This item was from my personal collection from years ago so I don't have a receipt. I contacted paypal and they said it was to help me with my business model. I informed them I'm just some get selling a few personal belongings not a businessperson buying and reselling stuff for a living.

Utilized PayPal for 12 years with no vendor issues. The first time I got scammed by a vendor in China, I tried to use PayPal's resolution center with my dispute. PayPal sided with the vendor even when the vendor refused to provide a return address in English for return of merchandise and did so in Chinese. I was scammed for merchandise that I did not order and the resolution center deadline was in my favor based on the vendor's non compliance. PayPal resolution center customer service has different employees giving contradictory guidance on the same dispute. In my case it seemed like PayPal had some association with the vendor based on their disregard of all the facts. I terminated my PayPal account and notified them why.

My husband sent my part of our stimulus payment via Paypal not realizing he had to select "friends and family." Paypal took out a fee and refuses to refund the amount. Conversation with customer service became heated as they acknowledged the mistake but feel no obligation to refund the amount essentially saying "too bad, so sad." My husband is almost 70 and takes meds every day for his mental/emotional stability. This is the second time he's done this and he doesn't understand what he did wrong. Unfortunately, Paypal is selfish, uncompromising, and for a company that deals with consumers is completely lacking in any real consumer ethics. I'm in the process of closing my account with them and removed the Paypal option from all automatic online payments.

PayPal offers no consumers' protection whatsoever. I recently had an unauthorized charge through PayPal on behalf of Ebay. I filed a claim through my bank and instead of PayPal investigating the charge, they send me an email that the claim is denied. I don't care if PayPal denies it...Visa deals with them. I also had another charge for an order which was cancelled exactly 5 minutes after placing on Ebay which Ebay recognized as cancelled, but regardless - seller still shipped it - 3 days later with the excuse they never saw the cancellation and it was already shipped. PayPal "denies" the claim as well, which was filed through Visa. I've been using PayPal for years, but I am done with them for good.

Paypal dispute resolution needs to be investigated for criminal activity. It appears to me Paypal not interested in helping honest buyers by not properly investigating disputes. Paypal is a scammers dream come true. Use your credit card for purchases, credit card companies are much more willing to investigate fraud and take action.

PayPal creates, what they call suspicious activity, closes the account and keeps your money. In my case it was only a few dollars. But when done 100s of 1000s of times it adds up to grand larceny! Had an account with their cohort eBay. Closed it because they charged me for an unknown charge, took the money from my PayPal account and then PayPal denied dispute with no explanation. PayPal and its partner in crime eBay are thieves, plain and simple. They steal small amounts of money from small businesses knowing it is not worth suing for. When done 10s of 100s of 1000s of times it amounts to big bucks buddy. Small business should never do any business with PayPal or eBay. There are so many alternatives they should stay away from PayPal!

On Dec. 16, 2020, ordered 7 cans of Lysol spray from internet seller, William **. Paid 51.65 with Paypal. Next day received a USPS tracking number, which showed items being shipped on Dec. 12, 2020 and delivered on Dec. 16, 2020. Impossible. I filed a dispute with Paypal. I then received a UPS tracking number showing shipped on Dec. 17, 2020 and received on Dec. 21, 2020. Never received. Tracking showed a item weight of 59.60 pounds. For 6 cans of Lysol spray?? Again disputed with Paypal. I then get a email stating that Paypal decided to award payment to William **. My money.

I have been using Paypal past 7 years. I never had problem till this year. I try to send money to the same person, I struggle to login because my pass did not work. I created new pass and I got "You Are Set" sign, But I could not log in, This happened several times but finally made it in August, I was keep sending money to my editor for 2 months. Now, a few months later I try to send my money again. My pass did not work. I did the same thing and trying to log in for 2 days. Never worked. This is the worst company I ever experienced. I do not understand. I do all kind of things by computer, but I never experienced this kind of problem. I heard many people are having problem lately.

PayPal have my money and will not let me access my account to withdraw it. I have to verify myself by receiving a text but I cannot receive a text as there is no mobile signal where I live. Their customer support will not/can not help and do not try to help me. They are preventing me from withdrawing my own money!! Do not use PayPal.

PayPal should not be considered a financial service. They arbitrarily hold funds with no way for the customer to dispute reasons for funds being held. Paypal should not engage in consumer banking. It should stick to facilitating sales on eBay. Paypal is applying the same rules to a personal transaction as if it were a sale for services. Paypal fails to provide customer service to resolve issues. Paypal fails to refund money and holds it without cause.

I ordered LYSOL SPRAY (12) from National Everything Wholesale. Paid with PayPal mastercard. They sent something else. I wanted my money back, returned the items. Now paypal is refusing to refund my money.

11/27/2020 - I purchased a Nintendo Switch game from a vendor that only would accept paypal. After payment I immediately received email confirmation with a confirmation number. Three weeks passed and I had not received the item or any communication so I called PayPal. Very long story short I was basically forced to create an account and was still unable to find any evidence the transaction occurred other than the confirmation email and charge against my credit card. Calling wasted all kinds of time as I was never allowed to speak to someone. I provided the email and phone used for the purchase to both the phone and online, but was never allowed to give the confirmation number or to speak with anyone. I ended up calling my credit card company and charging it back. Vendors: If you only accept paypal I will not purchase from you. Consumers: Please learn from my mistake and don't pay through paypal.

They allowed ActBlue to charge my account $35 monthly with NO authorization and they refused to reverse the transactions when I said I hadn't approved them. Won't let you talk to anyone who has any authority to correct the fraudulent transactions. I filed a claim with the CFPB and Paypal immediately refunded the fraudulent transactions. Paypal allows third parties to set up "billing arrangements" which Paypal takes a cut off and then does not notify of the transactions.

Xoom Impact on PayPal. December 21, 2020. I have been a PayPal customer for many years and like the basic service very much. -- and still do. Then PayPal acquired Xoom and forced cash transfers to individuals through that company. What a complete and total disaster. I was trying to transfer $1,000 from Massachusetts to a friend in Pennsylvania, a transaction that used to take 1 to 2 minutes when PayPal was handling those transactions.

I've had a Paypal account for 2 yrs. now and no problems. Until, I requested a refund after I received an item that I ordered. I had no idea the item was coming from China. I ordered a size medium jeans using the seller's own size chart. The product came over a month late and would fit a child, not an adult. I contacted the seller first & requested a refund to no avail. Then I opened a Claim in Paypal and they requested that I download receipt copies from my returned item. I sent the USPS Shipping Receipt (it went back to China and cost me $27) the very next day. I waited 20 days to find out my request was denied saying that they never received my proof that I shipped it back. I'm now not only out of the product cost but the cost of shipping the item back to China, which I wouldn't have done if Paypal didn't suggest it. PAYPAL DOES NOT PROTECT YOUR ACCOUNT, it's not worth using them.

After filing a complaint regarding Canon order that I did not received, called to follow up with PayPal, no customer service representative answered their phone and instead direct me to their website which no help either. They mostly made decision base on seller's response instead of their customer who lost money because of fraud, at one point it took 4 months to settle a case that they know very well the seller has no credence because they could not provide shipping information but they certainly took their time to give me back my money. With all the negative reviews I been reading I am inclined to not use PayPal anymore. Sad but I will do without PayPal from now on.

Buyer beware. Six months have gone by and no resolution has been resolved in regards to a credit to my account. I have a locked account and received an email requesting to file online. I have not been unable to resolve this problem and PayPal is keeping my money with no customer service assistance to resolve my issue. The company seems to be unable to process the claims in a responsible manner. They won't provide a live customer service agent to assist.

First off, you don't need Paypal. Your bank credit card is enough. Pay Pal's resolution center is a joke. Bought a Carnival King Popcorn, which ended up as usual China Junk. Pay Pal made no attempt to solve the problem. Their solution was ship it back for a full refund at my expense. We live 40 miles from UPS or FEDEX in Lansing. In my opinion, it is the seller's responsibility to sell good equipment and stand behind it. They should pay for the shipping, if nothing else replace the kettle. I sent a written letter to Pay Pal corporate offices, and sent an email. In both cases no response. They just stuck with send it back. Sure, send it back and cost us another $30 or more. Shipping cost, travel, and time all on our back Forget it. Moreover, I will never use Pay Pal again for my purchases. Do yourself and favor tell them to hit the road. They are a private company owned by Ebay. They are not a bank.

We ordered a puzzle from China via PayPal. After 8 weeks we received a completely different puzzle: PayPal told us we would need to return it to China and pay postage (almost cost of puzzle). End result was that we would have to file a police report in order to MAYBE get our money back. PayPal could not have been less helpful and we were happy we only had 36.00 involved----but what if it had been much more???

I ordered a product from a Chinese manufacturer and used PayPal to provide funds. The product never arrived. I contacted the vendor and did not receive a response. I then contacted PayPal and reported my product did not arrive. They investigated and said the vendor had shipping information therefore my case is denied. I never received the product. PayPal was no help.

So I have my bank linked with my PayPal account, I woke up to a email from my bank saying to add money to my account and so on. So checked my bank and my account is -$419. I never bought anything in the past few weeks, so how the hell did I get charged this much. It says paypal preauthorized. I have contact both my bank and paypal and no one can help me, it's Dec 17, 2020 before Christmas, this year has been hell and now I have -$419 on my bank account thanks to paypal. I have got my bank to block paypal and I am done using paypal. It's the worse getting charged this much for what, I didn't order nothing so why is this here, paypal said I could have ordered something and it charged my bank but I never ordered anything for $400. WHAT **

I am extremely unhappy ???? I did NOT proceed with a purchase and was told the system views what I did same as a purchase! I never went that far with the transaction! Then it charged me again! That tells me that I cannot trust PayPal! Then I was told to take it up with the vendor! Bad bad business! I will not use it ever again! You do not value me as a customer!

Paypal dispute resolution needs to be investigated for criminal activity. It appears to me Paypal not interested in helping honest buyers by not properly investigating disputes. Paypal is a scammers dream come true. Use your credit card for purchases, credit card companies are much more willing to investigate fraud and take action.

This company sucks. Fraudulent activities are taking place as I type this. They show no signs of providing resolution to any problems. Nobody seems to want to do their jobs over there in customer service at all.

PayPal has held $500 of eBay sales funds from me for their infamous 180 day period. First, they put a temporary limitation on my account until I provided info about my sales. They were satisfied and unlocked it, until a week later when they permanently limited my account and locked my funds with no reason outside of perceived risk. I've had my PayPal and eBay accounts since 2001 and never had issues. After talking to PayPal on the phone they refuse to give me the reason they are locking my funds or to even help out. Just keep referring me to their user agreement, which they clutch to as their most prized possession. Be wary of PayPal, they have been sued for this stuff before and shouldn't be trusted with your money. After having my account open for almost 20 years, I will be permanently closing both PayPal and eBay accounts.

I received a letter from PayPal informing me that I will be receiving an inactivity service fee unless my account is reactivated, so I go to login using my old email address which is no longer in use I might add and password both of which get accepted only to get a screen saying authentication is required. The two options you are offered are 1) Receive a text to your phone number that is no longer valid or 2) Have us call you on your phone number that is no longer valid. That is it.

I was scammed out of $500.00 on 12/13. PayPal states based on my history it was a valid charged. I never had a history with this merchant, numerous of people was scammed by the vendor and PayPal is still allowing ** to scam honest working people out of money for fake non existent merchandise, PayPal doesn’t want to refund me my money or take action to shut down this scamming merchant.. I don’t recommend PayPal!

I have purchased several items where the source of the product is not known. For two instances, they were from locations in China and were paid by Paypal. In both instances, the products were defective and poor quality and took many months to arrive. In both cases, I filed a return request complaint with Paypal after both companies would not accept returns to the address on the packages (US addresses), but wanted the items shipped back to China. The shipping costs were prohibitive and more than twice the value of the item. Paypal would not do anything about allowing the shipping back to the US addresses and defended the seller over the buyer.

I filled against 2 business to get my $ back through resolution. A consumer have rights to get their money back if they're not happy with merchandise. Similar to walking to Walmart and return your items. I wasn't happy with these 2 product and didn't seem to show any saving as their ads said. I contact the seller and they're avoiding it. Then moved up to dispute resolution. In the end the second time they seem to favor the business rather than consumer rights for refund. Due to nothing wrong with product when I had proof it did not work as they state in ads. I don't like PayPal anymore. They're always on the business side rather than consumer. Talk about big rip off!! No more!!

I ordered a vortex rug from ZINHOU Network in Aug. 2002. Never received the rug. They gave lame excuses like they delivered to wrong address. Then they said it was delivered when it wasn't. PayPal apparently agreed with them! I reiterated that I never received the rug but they closed the case in their Resolution Center in favor of the China rip-off company! I can't believe it. Don't deal with companies from China; you will receive no product or an inferior product. Everything from China is a rip-off. Don't rely on PayPal to rule in your favor. They are a rip-off just like China! Don't trust PayPal!!!

I open a case ** due to I did not receive anything. Paypal close the case due to seller support tracking number. As I mentioned I never received it. The seller send the shipping item a week before I purchased. According to USPS it is received same day I purchased.! It is 24” monitor. Not easy to lost in mailbox. The seller found a gap in paypal system and making fake purchases. It is damaging paypal trustworthy.

If you have a dispute, don't plan on them to help you. It is not going to happen. They send to the dispute team and in a matter of hours they side with the consumer who is in China and they probably did not even contact. This company is a joke.

The only thing that can happen should you deal with PayPal is that you Lose money. They have set up a service for scammers called family and friends. If you pay there as the scammers want you cannot get refunded should you not receive your product. If you pay the normal way you have a very good chance of losing money as well. Stay away from Paypal and use a serious company like Western union if you have to use a payment service. PayPal is a fraud company Who protects scammers.

Paypal Provides "Buyer Protection" which is a completely Joke, I have recently purchased an Airline Ticket that was cancelled by the Airline due to Covid Restrictions, I use a third party to purchased the ticket (Kiwi.com), they told me they would to proceed to refund my money and I have been waiting for 4 Months!!!! And they haven't refund my money back yet, So I decided to open a Paypal Dispute. I provided everything they requested, Emails, proof of cancellations etc.. And kiwi never responded back and guess what happened? Paypal Closed my Case in favor of the seller without a good justification!!!! This is a completely Joke to be honest. This is the worse Buyer Protection that I have ever experienced and I never received my money back and neither the ticket. ** Paypal.

I was offered by PayPal to use a 4 payment method for some Christmas gifts I was purchasing I haven’t done that before so I thought I would use it in case they cut some hours at work again. I pay all of my bills some times a day or 2 late but never over 30 days which is validated by my credit report. They then denied me. Because my credit is too new. I’m 50 years old and just bought a new car so my credit is not bad or new. Maybe very slightly delayed like a day or two because of COVID19 pay is not always on time.

A few things. A camper rental vendor is attempting to give me back my deposit. Number one, PayPal has had a hold on the money for two weeks. Two, PayPal is charging me $15 for him refunding my deposit. Three, PayPal's resolution center automated response politely says it is not PayPal's problem. Four, there are no phone numbers for me to call to speak to a live person! Very irritating!

I purchased an item using Paypal. The consumer sent an item that was nothing like what I ordered so I started a claim with pay pal, if they bothered to look at what I received and the description of the item they would see it was not even close to what I ordered, instead they want me to file a claim and the dept they refer me to wants information that is nowhere supplied by pay pal, and now with covid to want you to file a claim with the police dept??? I do not get it. They obviously see what I ordered and I sent pictures of what I received?? I think they have gotten sloppy and lazy to resolve cases and they are probably in bed with the vendors so they do not lose money. I am going to find a better way to pay instead of pay pal. They are not good.

PayPal is trying to collect $89 from me for the fraudulent transaction! On 10/09/20 I signed on Fiverr website for $7 for 1 month for trading signals which will be sent via discord chat. It was one time purchase, not a subscription. This service was useless for me, I did not like his services and I decided do not to continue after my first initial month which would end on 11/08/20. On October 23, 2020 I found out that I was charged $89 via PayPal from the same person whose services I tried via Fiverr. But this time the charge was for different services (not the same as $7 from Fiverr) for which I never subscribed. I use the same email for Fiverr and PayPal; I can assume that was easy to figure out and put my PayPal email for subscription.

In the eyes of the Federal Deposit Insurance Corp. and state regulators, PayPal is not a bank. Why is this important? Bank regulations would prevent PayPal's notorious shady practices like suddenly freezing or closing accounts and seizing funds with little to no explanation. It's just easier to stay away from PayPal. There are safer and more reliable alternatives out there.

Long term customer of PayPal, early adopter. Unfortunately I had an issue with a payment that PayPal tried to process with PayPal funds. I have never used PayPal funds and only have transactions funded by my bank account elsewhere. Although it was denied due to their error, I only found this out from the vendor and then on the phone with them. To this day my summary and activity page show the transaction as pending. Pending means it can still go through. I cannot email them or get them to change the status. After 4 hours of hold time and talk time with a rep in Nebraska, I found that I can't even cancel my account, much less the transaction. This company has really gone downhill.

Dear Sirs

I called PayPal because I got behind due to my house burning down in Estacada Oregon and losing my job to covid-19. They set me up with a payment schedule. I made both payments on time then I called because the account was still showing that I owed money. They told me, "Sorry. You paid 106 when we told you to pay 111." I heard her say pay 106 on my last payment so they reneged on the payment schedule. It was the last $200 I had in my account. I was on the phone with them for over an hour and I cannot believe it. He said, "We will send you a letter in a month." I'm not asking for any favors but I sure could not believe they reneged on a settlement that I made with them.

Schneeglckchen.com Or Lorikissy. Both there ads show on Instagram they are fakes. Again thankful I did not use my bank card.

Well sadly the corona virus is here to stay. Unfortunately some businesses are using it as an excuse to automate support roles and cut corners. PayPal is one of these companies, they have the same canned response that they have been using since March 2020. No improvements or growth in customer support, do not place your money in the hands of a company who is not steering the ship. I have no idea what kind of skeleton crew they are running but our company is able to handle support with remote workers. There are people ready to work PayPal, stop being cheap and taking advantage of the virus as an excuse to REMOVE support for your users.

I ordered a product from a Facebook ad on November 2, 2020. I had not received anything from the company or PayPal indicating that the order was processed or even filled. November 17, 2020 I filed a complaint and was denied by PayPal to have my refund of $43.96 due to the order being delivered to a different address than the shipping address I provided. The company that PayPal is supporting is Yokawa Network Limited. Whom I found out through my own investigation provided a tracking number that has no assimilation to my shipping address information provided but is valid enough for PayPal to support them.

PayPal is by far the worst company I have ever dealt with. They just froze my account for no reason in the middle of a transaction. They refunded the buyer their money but the buyer already had my product. I tried to call and inquire as to what happened and was told that my account was closed and there's nothing I can do about it. When I asked more questions they hung up on me three separate times! Now I am out a $400 product, they over drafted my account and I have to wait six months to get any money back from them. I have now spent multiple hours dealing with this and might never get my money back. I cannot believe what a joke PayPal is and why anyone would ever use them. I have never felt more helpless when it comes to dealing with a company or their customer service.

I made a purchase using my debit card on November 2nd 20/20. I never received the item but the receipt for the purchase is PayPal. I did not use a PayPal account to make the purchase. I use my debit card. So now the automated system is telling me I have to create a PayPal account. I didn't use a PayPal account without make the purchase and I don't want to create one. Now to get my refund I have been given the runaround. I got one agent to answer the phone one time and they, "Did you hear a word I said" because they sent me right back into the automated create account system. So I suggest before you make am payment online make sure the receipt is not tied to PAYPAL because this service is not a pal at all and I see why their rating is half a star and lower. It's a typical scam to get people to use their service. And I will make sure everyone I know and meet will never use this service!

I have worked for hours on the phone (tried but cannot talk to a human) and online in various ways to get a password reset but I cannot communicate to anyone or anything unless I have a password or a code. I cannot get them to call me because the phone number they have registered is no longer valid. For a company that is supposed to be used to transfer money and payments it is absolutely terrible. I set up an account some years ago and found out it was an option I could and would avoid if possible but now I found somewhere that it is the only feasible payment option and so I must now just forget purchasing from there because I will not try using PayPal anymore.

Ordered item. Shipper in China. Never received item. Filed claim. Waited over a month and never heard from shipper. Contacted PayPal again. Company states was shipped. Still haven't received item. Paypal saying I didn't file claim in time when I did. Will not help me try to get me money refunded. The China company is Ysole.

I was provided a refund of $558.10 on Oct 30th. I received notice from Paypal stating the refund is complete. That refund was sent to a closed card. As of today, no refund has been received. My bank has confirmed the status and says it never came through to that closed card. Paypal has blocked me from calling and has not responded to my messages. Their last response was, "We have done what we can. It was completed on our side." They are refusing tracking/tracing to determine where the refund is. My bank today filed a dispute with Visa. At least my bank has concerns about an amount lost of 558.10. It is clear that Paypal lacks competition. They do not need to be helpful. They are not competing for their business.

I'm tired of PayPal's unethical business practices. Last week they decided to limit my account unilaterally because I sold a used product at a higher cost than my average transaction. They proceeded to restrict my account and then asked for a plethora of information, including the tracking number, original invoice for the used product, license, etc. This was ridiculous. I refunded the customer's money and told Paypal to close my account, which they denied. This is illegal, and I've contacted the New York State Atty. Gen.'s office.

PayPal supports fraudulent sellers and activities! I received photographs from China of items that I was misled to believe that I purchased. I actually did not receive one item that I was mislead to believe that I purchased. PayPal wanted me to return the junk I received to China in order to receive a full refund. Unbelievable! Will never utilize PayPal again! In these instances, the customer should be fully reimbursed and PayPal should cease supporting the fraudulent seller and report them! I am stunned they refused to resolve this!

I paid a merchant $204 with PayPal and 2 months later requested a refund. The merchant's website was gone and no merchandise was sent. PayPal requests you to try to settle with the merchant first and sent me their email address. The merchant tried to talk me out of the refund, when I refused to give in, they put a package of useless junk in the mail within 15 minutes of our email exchanges. I disputed a 2nd time with PayPal and they sided with the merchant simply because I got a package. I thought PayPal was suppose to protect the consumer... Guess I was wrong. I give them 0 stars.

Wow, PayPal continues to NOT help. I submitted a claim for an online purchase over $200 right away. I got an update on the Case, and they say they don't see unauthorized use. I purchase, get an email with ANOTHER business name, in ANOTHER language, I reach out by email and it bounces back, and they still say that you don't see anything FISHY? I want my freaking money back. I've spent so much money through them it's not even funny. The way they treat me and so many customers that use them is 1 star quality. Shame on them.

Sold an antique gum machine and the buyer insists he paid me, he says PayPal claims they see it but my PayPal account does not show the money. No one available by phone to resolve this plus the so-called "Help" option on-line at PayPal is probably a bit harder to use than contacting a Helpdesk in Botswana. I'm out the $550, now have an angry buyer, can't even find the money to refund to him and get rid of him, etc, etc.

Exhausting is certainly the word to describe an experience disputing a case with PayPal. It sounds like so many others are also frustrated when trying to dispute a legitimate claim with this buying platform. I ordered a purse from a site on Facebook (my mistake which I will never do again), and after two months the purse that was finally sent was nothing like the picture or name brand. When I complained to the company all I got was an email reply that said they would send me $7 if I stopped complaining. I had been commenting negatively about their company on FB until they finally they took off the ability to comment.

Paid for a PS4 through Paypal and never got it. Opened a dispute and the seller provided a used tracking #. Even the USPS confirmed it was incorrect tracking # delivered to someone else. But paypal closed my dispute anyway saying it was delivered. Never got the item or refunded. NEVER purchase anything thru PayPal because they don't do the right thing!

My PP account has had "limitations" for over a month preventing me from linking my bank account. Their customer no-service has been awful including the supervisor desk. They do not offer Chat so you must leave a message then wait days for a cut & paste generic reply that does nothing to address my issue. I reply to their reply and wait days again for another unintelligent useless reply. I've uploaded copies of my drivers license four times but they seem incapable of locating any of my past uploads every time they request me to upload it again. Then I decided to call them. Had to google a telephone # for them since they aren't going to offer it on their website. Wait time was between 3.5 - 5 hours. In a world of poor customer service PP takes the prize for the worst I've ever experienced.

PayPal charged the buyer more than the asking price for the items. One buyer needed to pay $270. They charged him $900 and then because of a glitch they charged another $900 and excepted ME to refund them before I got the money and then they charged me 40% for the purchase even though it was their mistake!!! It happened with the other buyer as well. They charged her $1100 TWICE!! And did the same thing!!!

Someone used a picture of my daughter as their identity and I sent them money instead of my daughter. Paypal should post the email or some kind of identification along with the picture of who to send money to. Also when it comes to fraud I think PayPal or any business for that matter should answer the phone with a real person. The computer wasn't much help.

I have been fighting with these people for year now. Here is what happen. My son bought a x box game for $22. I let him use my credit card. He made his own account. 1 week goes by he received his game. My card was charged $25. Everything was fine. 2 weeks later my credit card gets charge $250 from PayPal. I question my son if he bought anything else. He said no. I looked on his account. Nothing was charged but the game.

I did not receive a pkg that I purchased from Bergytown and the post office said it was delivered to the wrong address but can't give me the address where it went. Bergytown won't respond to any correspondence. I had Ring doorbell to prove that no pkg went to my house. PayPal refused my refund and purchase came out of my checking acct through Paypal. Post office will even verify that it never went to my house and my address is sent through Paypal so it is a merchant mistake.

So my account with PayPal has been having problems with transactions and transfer. My money was taken from me through PayPal and the merchant and it's Thanksgiving. I can't pay for my food for family...

I got scammed out of $240. by a Chinese company that led customers to believe that they were a brand name business in the USA. PayPal became aware of this, as the BBB did as well. Yet, I was told that my case was denied, since the company showed proof of delivery with a tracking number. Never mind that the merchandise was of poor quality, I never received my Full order. Yes, they delivered Some of my order. I ordered 12 doz. canning jars, but only received 1 doz. I also ordered several doz. canning lids, which I received, only to learn that only a small percentage will actually seal. I will be reluctant to ever use PayPal again. Sorry EBay.

PayPal, The most PATHETIC services ever!! There is no service!!! My PayPal account blocked somehow after making a payment to Dell. I have sent numerous emails to them regarding this and have had no response. Now all my transactions are declining. How can one run a global organization without service. The most inefficient and useless company side along with Dell UK. Useless, inefficient, shocking and Deplorable. Wake up people and start working!!!

Paypal allows vendors like China to sell buyers cheap imitations--SCAMS--and then refuse to provide refunds. These Chinese vendors will insist that you send back the items they fraudulently sold you at your own expense, which usually amounts to 2-3 times the amount you originally paid in shipping costs alone. PayPal will not intercede, rather, they will allow the sellers to conduct these business practices and continually rip off buyers. PayPal is a broken system. They allow THIEVES to get away stealing from American buyers.

I bought a bridesmaid dress online during all of the covid closure for a wedding that was supposed to be in September. The dress never came and the company closed suddenly. Bridesmaids dresses don't come overnight. I called PayPal because I never got the dress and turns out even though I paid brideside they did not pay the dress company. PayPal said, "Sorry it's been more than 180 days. You can't dispute this." How did I know the company was going to close? The customer service person kept telling me they would contact the seller and I kept telling him the company closed last week. There will not be a response. I will never be using PayPal again.

I have used Paypal for over 20 years and they have been nothing short of difficult. If they need to update info they freeze your account. Your purchases are not protected unless you have a verified tracking and signature. They can lock your account at any time. As easy as they act it is it not they collect taxes now. Also, customer service is the worst. I have dealt with in 20 years. They will not assist you they will not let you talk to supervisors. They won't even give you their corporate address... They want to use you for the fees and once you are hooked using them they play games "limiting" accounts and so on.. I wish there were more players in this space... I would try not to use them or look for alternatives... They are not customer friendly, they only know one thing $$$$ greed and little service...

I had a crazy amount of unauthorized activity occur and their system didn’t recognize it. My spending pattern has never been this way and so it’s clearly fraudulent activity. HOWEVER, after having to create 70 disputes... they’re still “under review.” My mother sent me thousands of dollars and so I could pay for very expensive oncology medications. I needed them a week ago. But PayPal allowed my account to be drained and hasn’t offered any relief. I have messaged them many times letting them know my circumstances... They DO NOT CARE!

I’ve had a PayPal account for several years and never had any problem using my debit card. I banked with Landmark until Simmons Bank took them over in February 2020. I continued to use the same debit card with no issues until June when I had to replace my debit card with a new one. I had several successful transactions after Simmons took over. When I tried to use my new debit card, PayPal blocked the transaction, advising my bank does not allow the transaction, this is untrue, they didn’t block transactions from PayPal before I got the new card or transactions with Venmo and iPay. PayPal customer service was useless. When I reached out, I was advised to check my balance, check the debit card numbers, check with my bank. They showed no appreciation for me as a long time customer. I am now using Venmo and IPAY, they don’t block my debit card from Simmons bank. Don’t waste your time with PayPal, you will be disappointed.

Not sure PayPal are worth giving any stars. Waste of time and money. Useless and unprofessional advisors who said to me to just leave a negative review as they were unable to help me with my issue. An excellent employee who tells customers to leave a negative review instead of helping you out.

PayPal is efficient but does take longer than most transfer services. It's helpful to plan ahead when using PayPal. However, I've always had good success with the monies getting there without any issue.

This company is UNETHICAL, PURE FRAUD so run away and don't use ever! They block access to accounts and hold customers funds for NO REASON!!! They are illegally doing it and were sued in the past, and hopefully future too!!! Jerks!!!

Did PayPal become a scam site. I cannot my withdraw, transfer or buy crypto with my balance. My money was on hold for 6 months and I did everything I was told to do to transfer my money to my bank and it did not work. Please send my money to my bank account from your end. Routing #.

This department is suppose to protect the customers, but only protect the scam companies the let uses PayPal services to collect money for purchases. Never did this department ask more questions regarding my case, nor ask to see the email that the company scammed me sent saying they was sorry I didn't get my purchase but don't worry, it will be fine. Little things is I have a camera in the front of my house and at my mail box and a scan report from the USPS with no package coming in from a different country scan to my address. I don't believe paypal don't protect their customers.

Paypal is great, it's easy to use and I like that it's available on so many merchant's website check out. I always use that option when it's available, and it has saved me money. I ordered something I'd seen online and never received it; tried contacting the merchant twice and received no response either time. I put a claim in on the Paypal website and after they tried contacting the business I received a full refund on the purchase. I like that I can have multiple account payment options and choose if I want to use a debit or credit card for my purchase within the Paypal system with a keystroke. I also like being able to go back to my Paypal account and print receipts for items if I've misplaced the original receipts.

I would recommend, transfers are quick and painless, and money is in your account the next business day. Widespread availability on almost every website. One con is there are spoof emails and phishing attempts sent to the email of record from users claiming to be Paypal, which suggests constant cyber attacks.

PayPal make it easy to pay my bills and vendors securely. I would not even consider entering my credit card info into some of the dodgy sites that are out there, my roommate has had several unauthorized charges to her card, I keep telling her use PayPal!

I’ve been using PayPal for about 13 years now- Highly recommend- always fast and so far no issues- free for family and friends transfer- also super easy to keep track of transactions- I do wish it was easier to change your information- having to send in paperwork to change your name seems overly cautious.

All transactions are secure with PayPal. Its use also provides an additional audit trail for money transfers. I use it routinely to track purchases and for budget correlation. This for me is much easier than trying to track purchases paid by debit card.

They need to know more information on the sellers from other countries. I recently purchased an item from a website unknowing that it was coming from China. Within a few days the seller will acknowledge your purchase and send a tracking number. No word from the seller. I Contacted PayPal within a day. They had a tracking number. When my package was delivered it was a 3"x5" envelope with a two dollar phone case. I had ordered a game system. The seller was just trying to show an item was delivered so paypal would release my payment. Buyers need to know where their products are originating from. After almost a month I was given a full refund from PayPal.

It seems new accounts have been automatically set up as business accounts instead of personal. It has cost me at $210 in fees trying to send some money. Recipients say they have to send an invoice. You call customer service and no one is around. You get the runaround from the virtual assistant. On their website I see others with the same issue. It’s unbelievable that at this time PayPal does not care about their customers. It feels like they shut down customer service.

PayPal was there when I needed them, I tried with my friends & Family, & I was able to accomplish what I needed to do with no problems, I even send money to my grandson when he got married, & I was able to buy a washer yesterday with Paypal's help, Thank you, Paypal, so far I started my paypal about a year ago, and I pay under their no interest within 12 months, & I haven't had to pay any interest yet. I always make sure, I keep record of my payments, and pay before the interest is due. I'm very happy. They actually do that for you. They are a little expensive, but they are there when you need them!

Never have had a problem with PayPal after the initial start up pains when it was brand new on the scene. Every transaction goes smoothly. I would recommend this company easily. I use it primarily for a layer of protection when buying on the internet.

I have used PayPal for many years and find their customer service folks to be the best part of the service. The only part of PayPal I dislike is the amount of time it takes to transfer money into PayPal...5 days is way too long. Other than that I use PayPal exclusively for personal and business purposes.

I have had a PayPal account for several years. In the last 5 months, I have filed 3 disputes over delivery of items I paid for from 3 different companies/transactions. I ordered and paid for the items, and would immediately get receipts confirming the orders, with information stating that shipping notice would be coming. Only when I received order confirmations did I realize that I was dealing with companies from China: even some of the info on the receipt is in Chinese and I have no idea what it says. For the first 2 orders, once I didn't receive the shipping notices I inquired where my items were. They responded by saying that the items were currently out of stock, and that I would get the shipping order when they were back in stock. Both times, I requested my money back and was told that was impossible because they had already created "shipping labels". How they do that for something they don't even have is mind boggling.

On Oct 7, 2020 I reported a fraudulent $4205.40 purchase thru my PayPal account. PayPal promptly identified and acknowledged the fraud. After that it has been a nightmare. PayPal said they could not stop the ACH withdrawals from my bank account. I made sure my personal bank account was well below the amount and PayPal tried twice. After that I thought I was good but PayPal waited a month then started trying to withdraw the money again. I called PayPal and was promised no more ACH attempts. On November 16th, PayPal did another ACH attempt and hit the sweet spot so my bank would cover it with an overdraft fee. This also happened to drain what was left from my paycheck deposit.

I like PayPal because I can have my own personal PayPal.me address that is easy to send to people. I've never really had an issue using PayPal and it's an accepted form of payment on many websites, unlike other $ transfer services. The only downside is that when it comes to transferring $ between friends and family, Venmo and Cash App have become more popular in some circles. Idk why, PayPal is great. They also assist you in disputing a charge if you fell for a fraud or something like that on a website that accepted PayPal.

I love PayPal. It has great ratings in regard to safety. I have had no problems with this company. It's so convenient to use with purchasing from online stores and many other services. I use this for my painting business, and it works really well.

I highly recommend Paypal. They make paying my rent, friends and other contingents very easy. Using their services enables me to send payments promptly without the hassle of fees if you are using your bank account. Also, they stand behind their policy if there is any problems getting your money back.

I'm a long time eBay/Paypal user, more of a buyer than seller with 100% positive feedback. Never any issues with something I've sold. Normally eBay places a temporary hold on funds, released within 24 hours of delivery, but this time Paypal put a hold on my funds, why? There is no dispute. If eBay doesn't see fit to place a hold on my transaction why is Paypal? Funds were supposed to be released within one day of delivery, a week ago. Messaging gets you a bot and good luck getting a live person to speak to. I was just told a one hour and forty minute wait time for customer disservice, no thanks. Because of Paypal I will never sell on ebay again, it's just not worth the stress and aggravation.

I just love PayPal!! I love the banking type features and how easy it is to log in and see all your financial transactions in a easy to find format. The easy fact of transferring money to friends and family. The ability to pay for products online or in store and have a peace of mind that you are protected from fraud. I even have a business account and that has great features. I get paid easily too. Let's not forget the credit card offerings too. What else can I say but this is a great card.

This is a very good company that will protect you from fraudulent activities. I do recommend Paypal. They have protected me for years and I will be using them for many many years to come. They have been around for a long time. Hope this helped!

PayPal allows me to make payments securely. I like all the security steps they have in place. The only issue I would have with them would be trying to get questions asked about additional fees they charge. They need a better customer service form so that users can get their questions asked.

Hi, I want to express my disappointment, frustration and deception concerning Paypal services. I was a merchant on eBay, and I had my Paypal account linked to my store on eBay. Everything was going well, until I had my account frozen, for literally no reason, I sent them all the verification proofs, but to no avail. So, I had to wait 180 days until my funds get released. The 180 days period has passed, and I was surprisingly shocked that my frozen balance went from $5,5K to $0!! This is literally theft, And I am extremely upset with Paypal services. Please I want justice to be made, I want my money back. Thank you.

I have used PayPal for years. I use it to pay accounts and purchases, and transfer money. I feel very confident that PayPal is secure and very safe to use. It feels like an old friend. I would recommend PayPal to everyone. They are reliable and secure. Keep your accounts safe, use PayPal.

Easy to signup to PayPal for your personal or business needs and link your bank account to start paying or receive funds. Easy verification process. Hassle free signup. I have been using PayPal for couple of years and never had a bad experience. We have paid through PayPal and also got refunds which has helped us to believe more on PayPal. PayPal has a high security feature, which is helping us with a secure environment to do our day to day transactions without worrying a lot.

Paypal is an amazing service. They are always so fast and secure. I have had them for 10 years now and love them so much. I use them for purchasing things online, accepting money, and sending payments when I need to! Definitely recommend.

I used PayPal to buy jet boards battery operated at the end of July 2020. In August, I wanted to contact a seller but there was no contact information, so I asked Paypal for help. I emailed the seller back and forth with the help of Paypal and they finally sent my order. It took more than two months, but I got it. As soon as I saw the package, I knew that something was wrong. Sure enough, they sent me the wrong items (inflatable paddleboards age 6+ (so you know my kids 14 and 18y.o.)). When I contacted the seller, they wrote to me that the items are of good quality and I should be happy.

My computer and credit card were hacked. I timely notified PayPal, but it determined that the fraudulent transactions were authorized, notwithstanding that I have never engaged in the type of transactions charged to my account. PayPal is an accomplice to the theft of over $500.00.

When I asked questions of the Message Center human representatives they gave misleading answers. They told me to do things that did not work. I wanted to explain my concerns about the misleading answers I was being given and the instructions to do this did not work. In addition, I requested to have a human representative call me several times and this never happened. Instead, my message was deleted from the Message Center with no explanation and no warning.

PayPal is awesome. I sell things and I get paid instantly. This week I had to send some money to my granddaughter as Wedding Gift. From NC to Iowa in less than a minute. Also if something goes wrong and you are on the wrong end of it, PayPal will get to the bottom of it. Thanks PayPal.

I did not receive any product from wish.com, and they have not responded to any of my emails. Two different people were trying to collect from PayPal for the same order. Paypal insists I pay for a product I have never received. On top of it, wish.com was trying to charge me twice for the same product-that is fraud-and PayPal is a part of it. I spend over $2000 a month with Amazon, and I have never had a problem with them.

It has been great as far as receiving payments and/or sending money to family or making a payment for purchases. It is fast, convenient and easy to use. I also appreciate the ability to cancel transactions or provide refunds if needed.

I ordered a set of 3 ex-large pumpkins and received 3 pumpkins that fit in the palm of your had. They are suppose to have different sayings and sound and make different faces. They are dollar store pumpkins. I did what Paypal asked me to do. Even sent them photos of what I got and a copy of the invoice with a photo of what I was buying. They sided with the company. I am closing my account. I will not do business with someone who is ok with fraud.

I have been a loyal customer to PayPal for 10 years, and whilst have never encountered any issues previously, I cannot say the same for this last week. I was hacked into on my account and received an email stating money had been sent (bearing in mind I only use it for online shopping and never to send money to people as I use my bank online banking for this). I tried to log into my PayPal account and wouldn’t work so had to reset my password. I saw that £190 has been sent as family and friends to someone so instantly set up a dispute.

It makes checking out online easier because you don’t have to worry about finding your card or that it’ll be hacked. PayPal offers an added layer of security for shopping online. The ability to pay others and receive money without a fee is nice too. Even if you need the money deposited right away, the fees aren’t bad though I’ve not gone that route yet. I prefer to simply wait a day or two. They generally move money within 36 hours.

I love that it was quick and easy to send money. The only thing I wish is that they had Paypal for 18 years and under. Maybe like a kid account and a kid card. That would be awesome. I would recommend it. Wait I do recommend it to everyone.

I appreciate the security of PayPal in comparison to other money transfer apps. The two-step verification process makes me feel safer when I am sending money or receiving money. In addition, I like being informed of the fee structure upfront. PayPal is my preferred money transfer app.

I received money from different survey companies. PayPal makes it so easy to transfer or receive money. I've been with PayPal since its start. It is a great company. Certain bank transfer can take hours or days. Mine takes 3 working days to transfer. Receiving money is very fast. I recommend PayPal for saving money or spending money in a secure way. If you have trouble with a vendor they help with that as well.

PayPal is an easy and secure way to give and receive money without anyone having your credit card information. The less personal information there is floating around in cyberspace the better. I have been pleased with PayPal, and I've used it for over two years now without a problem.

I use PayPal for various purchases and other transactions. Money is always where it should be when it should be. I have never had my account compromised and when I had to dispute a charge my refund from them has always been prompt.

I needed money to pay bills which I had in my PayPal Account. I did an (Instant) transfer for which I paid for rather than wait the 1 to 3 Business days. The payment cleared PayPal, but NEVER Made it to my bank account. Spent 2 Hours on hold with PayPal, Many Hours waiting on there "Help" Chat, and got Nothing but a headache! Now I Owe Late Fees, and am Still out my Money. No help from PayPal, No response other than: "These Transfers Sometimes take 5 to 14 Days.". Never Again PayPal!

Great and simple payment process both physically and online. Good and full secure programs. Ran some serious and concerning issues with the other competitors. Can accept credit card and is very popular among vendors to accept.

I use Zelle through my bank for sending money to family and friends but for buying anything online, I trust PayPal. PayPal policies have allowed me to shop online safely and with knowing that if anything goes wrong, I am protected from fraud. PayPal makes returns easy as well.

Low cost money transfer to most places in the US. I can send money to my family and friends also receive money from them. So many stores are taking Paypal as currency. It comes directly out of your own bank account. If you have a Paypal Credit card they offer some people with good credit a interest free with a time to pay it off then you'll pay interest if you're over the date. It a quick way to purchase online.

I have never had a bad experience with PayPal. I have been with them from when they first popped up on my radar. They are connected to my bank and I have some money coming out of my PayPal acct and have directed PayPal to pull money from my bank account when I make online purchases. It gives an extra layer of security to know I can order online without using a charge card.

PayPal has been great to work with and they keep innovating to try to make things easier and more user friendly. I haven’t tried a lot of other programs admittedly but I do not see a reason to since I am happy with PayPal.

I've recently used Paypal to get payment for some work I did. This was painless for the most part and not overly expensive. The payment came quickly and was in my bank in a couple days. The experience all around was good and I would use Paypal again for this purpose.

I've been trying for the last 4 hours this morning to communicate with a PayPal Customer Service rep to bring a solution to my current issue. No phone reps available anymore. My online attempts haven't resulted in any communication. I've tried all their suggested avenues (Resolution Center Chat - The rep's suggestion was that I chat with someone at the Resolution Center, while I was trying to do that! Facebook PP page: A rep said they'd "escalate" my request, but nothing changed.)

I used this service a few times and have had no issues with them. The app is very easy to use and I have had no problem with my transfers. I recommend them very much. The transfer was fast. Everything worked as it should.

Generally Paypal is pretty good. If there are any issues, they'll help you if you're getting scammed which is better than most companies where you're on your own. I've never had any problem with money transfers either.

I've been using PayPal since it first started. I don't know about the others. It's just been easy for an average person to set up an account and link to Bank. Easy to send money. It's been a great ecommerce tool. If I sell something on eBay I immediately know when I've been paid and can print a shipping label all through PayPal as it is linked to my eBay account.

I’ve been a PayPal user for a long time. So I trust that it’s a good way to process cash transactions. It’s private and easy to use. I highly recommend it friends and family. PayPal was one of the first cash transactional forms and has developed with the times.

BOTH PayPal and Zelle money-sending Services are seamless Apps, and simple to use! I've had NO ISSUES with either, and the money gets to the intended party/business QUICKLY! It also works for RECEIVING Money!!??

PayPal is the most secure money transfer service I have used. Their policies are very clear, regularly updated and enforced. They also provide mediation to resolve conflicts. Many of the other services, including ones sponsored by major banks have a web of disclaimers that absolves them of responsibility if anything goes wrong.

When I use Paypal to pay for a transaction or to receive payment for a service I feel secure knowing that they will protect my purchase. I've been using Paypal for many years with no problems, in fact they have helped me get money back after a scam purchase.

Paypal is my preferred way to pay for online transactions. I love that if and/or when you run into a problem with a vendor, Paypal will investigate for you and help you to get your money refunded if necessary.

Placed order with CA website, paid via PayPal Aug 29, 2020. Seller ships entire order of incorrect items, from San Francisco. I ask for return authorization per website policy - Seller tells me I must send to China & pay postage + customs. I tell them this not stated on web policy & I will adhere to their published policy. I file dispute with PayPal. Seller agrees to accept return & issue refund if I close my dispute. But PayPal states a closed dispute cannot be reopened. I send items at my expense via USPS Restricted Delivery requiring signature of auth company representative for delivery. Seller receives items but does not refund. I escalate PayPal dispute to claim and file Internet Crime Complaint. PayPal denies my claim, Cites "invalid proof of return" despite submitted USPS signed Restricted Delivery Receipt. My email to PayPal asking for claim review is not answered as of Nov 7.

I was online shopping PayPal and Happy Feet Plus overcharged me. I provided them with proof of what happened and Paypal seen where I was overcharged and they denied my case. This has happened on multiple occasions. Paypal bullies the customers. Paypal do not care about customers. Paypal wont even talk on the phone with the customers. They use a nonhelpful message center and the customers have to wait for four hours for them to respond back. They do not solve your problem and they are very rude and unconcerned about the customers. The company happy feet plus they are horribly rude and non concerned about the customers just like paypal. I am a good customer and I am very disappointed in both companies. They are bullies to the customers.

Trusted company and I've been using them for a few years now. Can apply for credit card or just link up to your account. Make sure before your purchase which account you want it out of though...sometimes it goes on my checking account instead of credit card.

I like it because it's fast and easy to use for online shopping. Also for money transfer with friends, you don't need to provide long card number, just find your contact in the system which is very easy also.

During this pandemic, I need to send my brother some money in another state and did so by PayPal. I don't send money all of the time, but when I do I've used PayPal because it seems very simple and easy. It has already been very fast to me, with just a little bit of time the money arrives without any major problems- always.

After being permanently limited (Ref ID - **) PayPal refused to release the hold on my funds even after attempting negotiation through the BBB. They banned my personal and my business account citing "potential risk" yet I have never had a dispute or chargeback lodged against me. They also banned and locked my entire family's accounts. Four months later they have stolen a combined $2700+ from my business and my personal accounts via "Transfer to PayPal" citing "Damages" - this is quite literally the most insane thing I could ever imagine. I feel like a monkey reviewed my case.

I have been on the phone with a rep for at least 30 minutes explaining to him that I did not subscribe to a company on June 8, 2020 and the payment that was processed on Nov. 4, 2020 should not have been authorized. Now just because it says I subscribed, he says it is authorized even though I did not authorize the subscription just like I did not authorize the payment. I have attempted to contact the merchant and the number is fake, the emails go unanswered and I still don't have my money.

Two thing wrong with PayPal, 1.) It's at least twice as expensive to use as it should be, the service I rarely ever use because they want $5 just to put money on the account, I just wanted to use it to purchase $1 e-Books on Amazon and just to purchase a $1 book on Amazon It will cost me $6, that's incredibly greedy of PayPal. 2.) PayPal does not allow me to put money on my PayPal account from my online bank Chime.

I've been using PayPal for many years. It is simple to send and receive funds, request money and create invoices. The additional option of how to transfer money from my PayPal account to my bank is also a nice feature. If I need the money quickly, I pay a nominal fee and, most of the time, it is in there within minutes.

I've stuck with PayPal since it became a service. The younger folks seem to use other transfer services, but I've never had any reason to switch. PayPal does exactly what I need it to do. The phone app is intuitive, and linking accounts is straightforward.

PayPal is safe, consistent and easy to use. It is very convenient and seamless when transacting, taking you to the PayPal website and returning you to the buying website seamlessly. Fees are a little high.

No way to speak to a real person, ordered from Chinese company and never got product or satisfactory info from them. PayPal would not make right and issue a credit, I’m out over $130. Trying to cancel PayPal account and PayPal credit is a nightmare. Don’t use or subscribe to PayPal. Be safe.

I bid on eBay a lot and Paypal is the preferred method of payment. I have also sent and received money from relatives and friends. It’s easy to transfer payments to my bank account with no penalty or fees.

PayPal likes to tout their anti-fraud measures, but they fall very short in this department. I made a recent purchase online using PayPal. The merchandise I received was not what I ordered, and was by far inferior to the description on the vendor's product web page. I communicated my dissatisfaction to the vendor, who admitted sending the wrong merchandise, but would only refund my payment if I shipped the item back (to China) at my cost. Alternatively, they offered a 10% reimbursement.