Overstock Reviews

I bought a dresser along with other items, the dresser package arrived with one piece snapped in half. I put it together and called their customer service for the one part I needed and they did not have it in Stock so now they are shipping another 200 pound package and I have to go through it to find the part and ship the rest back to them. Lousy company. They should have just pulled out the piece that was needed and shipped only that. Also the furniture is made of cheap particle board bought from China in bulk and resold for big profit. I will never buy from this reseller again. Also some of their customer service people are very rude. Stay away from Overstock.com.

The company has offered to honor the original price for the products, as soon as they are restocked from their supplier. We can call them and request to place the order again with the original price as soon as the item shows stock through a Case #, they provided to us.

I owed on a back bill. I did a payment plan with them, which they were authorized to take a payment out every month tell it was paid off. The last payment of 25.78 was never taken out. I called about it and got a lady who said it was a mistake on their end and it was taken care of. I am now receiving bills for back payment on an account that was paid off. No one will contact me back. Every time I call, I get hung up on or rude people saying I owe this and I have to pay on it. I am truly upset Overstock allows this type of behavior. Wouldn't you rather fix the problem, instead of causing a bigger one?

I was a frequent buyer of Overstock.com products until I ordered a sheet set...described as blue it was a horrible hospital green that did not fit right at all. I found that to return the item would cost me far more in restocking fees than what I paid for the item to begin with. I wrote a review to that effect and Overstock refused to publish it. I have not purchased from Overstock since. Be sure to read the fine print. I’m disgusted by their recent commercials. Beware. Do not purchase from Overstock.com.

I called and placed an order for matching colors in covers. I ordered a total of 4. I received only 3. 1 loveseat in chocolate, 1 sofa in green and 1 sofa in cream so as you can see not even a matching set. I called, explained I not only got 3 and not one even matched and was still missing 1. They were to send me the other chocolate sofa and the cream loveseat. It has been a nightmare trying to get my complete order. I WILL NEVER EVER ORDER FROM OVERSTOCK AGAIN.

I went to make a payment on their credit card's website yesterday on my due date and the website was not working properly. It wouldn't allow me to select the amount to pay. This morning I spoke with a customer service representative about the issue and she admitted the website wasn't working but told me they were going to charge me a late fee anyway. I asked to speak to a manager and the woman she transferred me to said the website has been fine even though the prior rep said it wasn't. I had her again transfer me to an account manager. This account manager told me there was nothing they could do and even told me it must be my browser even after the first rep admitted the site wasn't working properly. She said they couldn't do anything even though I told them they would be losing a good customer. Epic failure for their customer service team. Needless to say I won't be purchasing anything anymore from this poor excuse for an organization.

I generally do not save credit card information on online accounts. If the NSA can be hacked... If it is a site I want to use again, I alter the credit card information so it is not correct until I go to use it again. I tried to change my credit card info on Overstock.com and was told I could only do that when completing a purchase. My guess is that if I changed the card while completing a purchase the changes wouldn't stay because now the credit card is invalid; and I can't complete the purchase. I don't want to purchase from this company ever again. I tried to cancel my whole account but was told that I could deactivate it by entering a bogus email address, but that doesn't change the fact that my credit card information is still out there. I ended up changing the address linked to the credit card so at least it can't be used. Buyer beware...

Ordered chairs from overstock.com, one set of chairs arrived. They were the wrong height (based off the description online). I went online to chat with a rep who was friendly, then informed me it was $20/box to return them and to refuse delivery of the 2nd box. I will not be home to refuse delivery and overstock refuses to do a return to sender. I was emailed the label for the first set, contacted UPS for a pick up and they want anywhere from $5-$15 to pick up a box unless the company calls and requests a pick up. Contacted overstock, they will not call UPS and schedule a pick up. On top of it the rep did not understand and wanted to send me another label and pick up and charge me $27.20 for it. Worst customer service, needless to say I will not be buying anything from them ever and will take my business elsewhere.

I was buying 1 comforter and before I hit purchase they charged my Visa double the amount and did not send me a confirmation so I have no reference number just an amount charged to my Visa. I attempted an online chat and twice they asked for my number. They advised me to cancel preauthorisation with my bank. I have no idea what that even means but I will be contacting my bank. The charge came from Fedex Rydalmere.

I ordered perfume for my son (Christmas gift). Money was taken right away from the bank, perfume never came!! I was trying to contact, e-mail Overstock, nobody never contact me back!! I just feel like this website is created to steal people's money!!! No respect for customers at all!!

I ordered a bed frame and headboard from Overstock. I received numerous emails, texts and phone calls confirming delivery on 2/9/18 at 4 pm. So, in order to make room for our new bed, we sold our old one. At 4 pm on 2/9/18, I received a phone call stating the delivery guy informed their dispatch that our bed frame and headboard was not on their truck. How come I received so many confirmations? Don't they check their deliveries? I was told they do not know what happened and because it was Friday they would get back to me next week because they close on the weekend!!! My husband and I would have to sleep on the floor!!! I called Overstock. A guy called "Dallas" answered the phone. Before I could complete my conversation, he interrupted yelling loudly and very rude and hung up!!! I was shocked. This is their customer service. I canceled my order and will NEVER buy from them again! TERRIBLE COMPANY!!!

Lamps from Overstock - I would not recommend these people. They send out faulty items. It has taken me over 1 1.2 months to correct the billing on PayPal. They do not listen to their customer. DO NOT USE, not worth your time.

I have created this account just because I want to write a review about Overstock. I have never faced such bad customer service. I have bought a computer table with Overstock and 3 pieces came damaged. I called Customer care and informed them the situation. They gave me a different number and said I need to speak with them. I called the other number and waited for 45 min and no response. I called Overstock back and told them that I don't want the furniture and I am going to return it. I was shocked with their response. They told me I have to call the same number and find out how I should return it. This is ridiculous that I have to go through this. I am never going to buy furniture from Overstock and do not recommend for anyone to do so.

I created this account just to complain about Overstock, I have experience so much bait and switch. I don't know why I kept going back. 1/2 of the art I purchased looked nothing like the picture, nice pic online and you get garbage in the mail. The final straw was today, I purchased a mattress topper for my son's bed. What arrived in the mail was a joke, the foam had been compressed so much that it was very hard (probably due to extreme compression in packaging), rumpled, stunk like chemicals and was wrapped in Saran wrap. I hurt myself just trying to unfold it. How could this ever go on a bed?? I paid $80 for this garbage. I am so disgusted. Overstock also moderates their reviews and if you ever say bait and switch they will not post your review, yet this is what they do most of the time. This company is not ethical or honest.

I ordered a sofa and 2 loveseats. The sofa had no back to it. I promptly contacted them, and they had to ask me at least 8 times, over the course of at least 7 days, what the problem was. They wanted me to send them pictures, which I did send on 3 separate occasions. Again, they wanted more pictures, to a different e-mail. Instead of just coordinating this themselves, I needed to forward more pictures. They told me I could throw away the boxes to the loveseats, so I did. Meanwhile, I have been hanging on to a useless sofa, a sofa box, and a corner piece that I didn't order. Their solution was to have me send back the sofa (which I understand) along with a loveseat. They were ordered as a set, but I have no box for the loveseat, and frankly I want the loveseat because it is nice. I told them I will not do this. They told me I could go buy a box to put the loveseat in and they'd reimburse me for the box.

The item was awful! Shrank more than 6 inches in 1 wash, horrible color, nothing like the picture, customer service on returns so bad! 2 months on, still no refund and made me pay return postage for a clearly faulty good. I would steer clear of using this company at all to be honest.

I bought a dining table and two months later come to find out that the financing option that they offered was not even applied to my financing which they offered. Then I tried to contact to get the error corrected and got a runaround between the Comenity Bank and Overstock. Worst call experience and no one willing to assist. I could take all of this if the furniture was of good quality but it was the worst I have ever seen. Will not choose them for anything.

I ordered the Turkish towels on January 8. This was the second time I ordered something from Overstock and it wasn't delivered on time and I had many, many troubles trying to get them delivered. I ended up never getting them. I ordered them again on January 8, and they sent me an email saying they were "shipped". Well, they were not actually shipped, based on what the customer service rep, "Liz" told me. A shipping label was generated only. I am not at that residence that often and I needed the towels. On January 17, I called to cancel the order because I knew that it would never get to me in time, and I was told it was cancelled, I received an email that it was cancelled. And today, 1/29... It was delivered to an address that I will not be at. I will never order from this company again!!! I'm not submitting a receipt because it has a bunch of personal information that I don't want to provide on the internet.

I never received my item (cart with wine rack) and am completely upset with how this company handles transactions. I placed my order 1/13 and was told it should be delivered by 1/22. On 1/22 I did not receive my item and was informed at 9:30pm via email that for unforeseen circumstances they were not able to ship and if I did not receive my item within 30 days then I would get a refund. Why would I wait 30 days to find out if I could possibly get an item I wanted and PAID for?!?! I reached out to customer support and was told they reached out to the shipping dept and would let me know the status in 2 days.

I placed an order with Overstock.com, though actually it was with mrvacandmrssew.com. The Overstock website showed one thing. The actual vendor claims it was another. I even went to the manufacturer's website (iRobot.com) and verified what I'd seen, but the vendors says it wasn't so. All I want is an authorization for return and a refund. Instead I get endless runarounds.

The online chat option for many businesses is a great and fast alternative to waiting for phones to be answered by CSR's. In the case of Overstock, the online chats are a complete waste of time. The online CSR's have absolutely no ability to problem solve and their most common response is "The Department" will get back to you within a prescribed number of business days... and then you never hear from anyone. Phone their customer service department. There is almost no wait and their people are truly helpful.

I order a cam (Full 1080P USB Charger Camera - 32G / US) from them online from them, been 12 days I never heard anything from them, hard to get in touch with them. Called PAYPAL to resolve the issue, Now I have a case with PayPal. It is disgusting to have to deal with all that. I will never deal with them, or recommend them to anyone... Be advised...

I ordered this $200 3 tier table and it was damaged!! It was more than just a little scratch. 2 different pieces had gouges in the wood and not repairable!! I will never order from the company again and will not recommend them to anyone.

I ordered 1 item with a good price, after 5 days they canceled due to out of stock, 2 days later they offer same item with different title with almost %50 higher price. So disappointed. They even didn't keep their word, because the agent told me I can get with same price, when available. But they don't. So bad experience with this website.

I've ordered many things from Overstock over the years and have been pleased with much of what I order. Unfortunately, sales reps who know little to nothing about the products and incomplete and inaccurate descriptions have frustrated me and prevented me from ordering more often from this company. I can't count how many products have the description mixed up with some other product or are simply just extremely incomplete. It's like they don't have anyone checking for mistakes and are inputting the information in without checking to see if they made a mistake. When I try to find out something simple that is left of the dimensions or specifications, the sales rep on chat or email knows nothing about the product and can only regurgitate what is already stated on the page. I'm sure there are thousands of dollars of things I have skipped buying on Overstock over the years. I'm wondering if they'll ever get their act together.

On December 17, I attempted to purchase a dining set using Bitcoin. At checkout, Overstock allows 15 minutes for the payment to process. The problem started when my order timed out before my payment was processed. Shortly after the order timed out, the payment was processed. Now I'm out $140 worth of Bitcoin and no order. Overstock say support claims they refunded the payment shortly after to an address that is not associated with my wallet. I never asked for a refund and the funds are not in my wallet. I have been contacting customer service for almost 3 weeks and Overstock refuses to send me the dining set.

My fiancé and I ordered an engagement ring through Overstock. We decided not to order the ring due to the inability of seeing and confirming the quality of this ring. We were sent an email stating, "You must confirm your order within 2 business days for this order to proceed." We NEVER confirmed the order and we checked my bank statement and no monies were processed from my account. We then went on vacation. Upon our return, I checked my bank account and voila...$1400 pulled from my account. No email regarding shipment, ordered processed or anything regarding the ring. I contacted Overstock and asked why they proceeded with the processing of the money when no confirmation was given by me. Their answer, "We determined your account was valid."

On December 19th, I placed an order for a marble bathroom vanity. It arrived little over a week later with defective marble. The marble countertop had black stains which were unacceptable. I contacted customer service about the issue and they picked up the defective vanity and shipped another one. I received the second vanity and to my surprise, the vanity had a chunk of the corner broken and missing. I contacted the customer service again, but this time I could not wait for another week for them to send me the third vanity as my bathroom remodel already missed its deadline of 3 weeks.

Ordered something on December 14 and was guaranteed delivery by Christmas, Delivery came December 30! I called and could hear his TV being played on his line while I was talking to this customer service agent from overstock.com! He first offered me 10% coupon and then I told him that I have an email offer from his company for 15% off next order! He put me on a 5 minute hold and then told me he would credit my account back $10! What a joke!!! I will never buy from this company again!

Overstock customer service lied to me. They charged me twice the amount quoted to process a return. So now they have the item back, but I paid for it anyway. They seemed so nice and competent on the phone, and it was just a big scam. I was looking at a certain size rug, and it was out of stock. Then I got an email saying "Here's the rug you wanted". So I ordered it right away before their sale expired. I did not notice they were presenting me with a rug 4 feet longer. After the order went through I realized the mistake and called to cancel about a hour later. I was told I was too late, it had already shipped. Lie #1. When I returned the rug, they charged me double the return shipping costs - not what I was told by customer service on the phone.

I placed an order on December 21st, 2017 for a tablet. It's suppose to be a Christmas gift for my 2 year old son, but I ordered last minute thinking I'd be getting it the 26th of December with just standard shipping (Which I was okay with) and that being the estimated delivery date. But when I kept checking my Overstock account I saw that it was getting closer to the destination in a mere few days and I was pretty shocked,

I ordered a bedding set on 12/03/2017 as a Christmas gift but was given the runaround about the tracking information. I first contacted them because the order showed “processing” longer than expected and this concerned me. Once it finally showed “shipped” I never received tracking information. I contacted them 2 times about getting tracking information and was told it was the carrier’s fault that there was no info and they would research this and contact me. They never followed through.

I got a call stating a date and time window they would deliver. I took time off of work to be there to receive it. The never showed up. The showed up 2 days later while I was at work. Talked OS and they said they would work on getting it to me the next day. I told them I was around till noon then will not be around for a month. Again it never showed up. I called OS and they told me that it takes time for an order to arrive. I again repeated myself stating they told me when it would be here. I took time off from work because they told me a time and date. I asked them to cancel the order. They said they would with a stocking fee. So they cost me time away from work but they want to get paid for their mistake. Do they expect me to just keep sitting home and waiting for a package that comes whenever they want. They give notice and don't stand by it. Will not do business with them again.

I order a 18k white gold necklaces. It Saids 18 inches so when I received it on December 20th wore a gloves to inspected and it was not 18 inches. It looks like 15 inches. I not a big guy but it feels more like a ring than a necklace so I called right away and got Stephanie helped me but she said since this is a big amount of purchase she needs to let the jewelry department knows about my return and someone will contacting me. OVERSTOCK seems only can handle a big purchase but didn't make it easy to return stuff. I ALSO appraised to necklace 18 inches white gold from Pandora on the web. It advertised MRSP 2 thousand something but it only worth $550 and they charged me $750 and it took forever to receive it. I will not buy with Overstock again. I NEVER have problems return stuff because I don't abused the item and return it. GOOD DAY.

Ordered a desk for my 9 yr old daughter for Christmas from Overstock... First order got canceled by Overstock. When I noticed it was past due to arrive I got a email that it had been cancelled... Overstock then said they would resend it but werent going to give me the first time discount that I had on ordered that had been cancelled. Then said I'd have to pay $100 to make sure it got there in time or chance it coming on expected arrival date. When she entered order she realized there was no way to get it to me unless it was expedited. So the company said they would pay since it was their fault. So... I waited for the desk. Once again I noticed something was wrong with the tracking info. Days away from Xmas now and no desk. I call UPS. MY DESK IS IN FLA!!! It had the wrong address.

We placed an order on Dec 15. It did not get processed until Dec 18. We were told our order would not be delivered until Jan 3. Every time we checked the order, it stated PROCESSING. The listing page said delivery date was Dec 23 for free shipping. The agent said they would try to get it to us before Christmas??? We were told that we could not cancel or return a portion of the order. We ordered for them based in the delivery date. Very sad. We should have stuck with Amazon. They can give a delivery date and take items back.

I made a purchase at Overstock at a certain price. They short shipped it, canceled the order and then tried to charge me the full price when the item came back in stock. An honest merchant would honor the original price for an item that they were unable to ship.

I ordered 2 separate items: a large silver frame labradorite pendant and 30 inch silver necklace with two labradorite pendants. These were gifts to my wife for Xmas. The pendant they sent not only wasn't labradorite (it was some common pink and grayish stone - the opposite end of the color spectrum from iridescent green blue labradorite), it didn't even vaguely resemble the one I ordered in shape or size. And instead of the silver necklace with the two labradorite pendants, they sent one with pinkish stones or glass, which again, couldn't be farther from the stones I ordered.

I wrote a review earlier that I had not received my chair or any info on shipping that I ordered Dec 7, 2017. After the review, I received an email that they have found the chair and corrected the shipping info and I should get it in Birmingham, Al on Monday. This was my first order with them and I am happy to see that they resolved the issue. Thanks Overstock!

I bought a bed frame from Overstock, it was suppose to be on a six month no interest account. It was not, so I called Commodity Capital who told me it was not their problem, but the problem of Overstock, so I called them, and they told me the only way to resolve the problem was for me to return the bed and repurchase it on a zero interest account.

So I ordered a Serta Queen mattress off of Overstock.com and when it arrived I noticed it was very saggy and sagged particular more on one side than the other. I contacted Overstock and told them that the bed doesn’t match its description and is way too saggy and that I wanted to return it. They told me if it was found defective upon their “inspection” when it was returned they would reimburse me the return shipping cost. I told them that I definitely thought it was defective since it was sagging more on one side than the other. They charged me $90 for the return cost and told me that they didn’t find it defective.

When I was making a purchase, I received $4000 credit limit. Was told that I have 24 months interest free financing. Bill came, and I am being charged interest! When called, I was told that apparently not all purchases are eligible! Why wasn’t I told about that? I WAS told, however, by 3 Overstock employees, that it is definitely an interest free financing!!! Not worth buying from them. Now I have to pay $1000 more in interest!!! I could have purchased that stuff from the store for way less!!!

Contacted corporate headquarter in Utah, receptionist listened to my story then transferred me to a ceo; she was more sympathetic, I forwarded all my emails & pictures of my ordeal to prove it really happened. As soon as they were received she credited my account $100.00. I also mentioned that not 1 supervisor came on the phone to talk to me, they let customer service rep stand in the front line. Google ceo address then call and tell your story, if the bosses don't know what is wrong they cannot fix.

I ordered two Dream Tents on 6 October 2017 - I am still waiting for it to be delivered! It is now two months. I have been in touch two or three times. I received automatic replies allocating me a "ticket" number. The next day I received a personal response - expected delivery would be in less than 30 days/the order has been shipped and here's the tracking number - which did not work! The shipper had no record of my order. Useless! I need these for Christmas for my grandchildren but, I think I shall try to cancel my order: I'm doubtful whether that will be an easy exercise.

I've place an order with overstock 4 days ago which I haven't received yet! The chandelier I bought was for $299. Just yesterday the price dropped down to $224. I request a price match. They give all the wrong reasons which is unbelievable to a 6 years old kid for not to match the price or accept the return. They even want to charge me $40 if I ship the item back!! What else could go wrong!

I ordered a ring from them. I forgot about the order and was just looking to see when a current order was scheduled for delivered when I looked through my order history and noticed it. I contacted customer service and they refuse to offer a refund - said it's too late and that they can't track the package. TERRIBLE customer service! I will NEVER order from them again!

I ordered a Mohawk Outdoor Rug, they sent me an Mohawk Indoor only Carpet in an entirely different color completely FOUR times, even though I sent pictures of what I wanted and what they were sending. They did manage however, to charge me for the rug I wanted which was significantly more expensive then the carpet they kept sending me. Bait and switch perhaps? Now they have taken the stand that it is my fault and I must pay the return shipping charge of $20.00. Thank goodness I charged it and my credit card company backed out the charge.

I placed an order and received my confirmation email, so I never checked my email again for days and returned to find they had canceled my order for reasons they couldn't divulge - they said they attempted to contact me but couldn't get ahold of me. Their version of 'contacting' me was sending 1 email, no phone calls, despite having my phone #. I attempted to purchase the item again but no matter what credit card or information I used, NONE OF MY CARDS WORKED, I got an error message each time. During that time the item has sold out. I attempted to contact Live Chat and they couldn't help me - just referred me to Loss Prevention which by that time had closed.

HD Couture White Leather Counter top stools - Placed order online for 3 chairs on 11/21 hoping to get them right after Thanksgiving. I receive a notice of shipping on 11/21 with tracking information. No scheduled delivery date. I checked after Thanksgiving on UPS website stating label created. Checked for several days until 11/27. Called them. They said they will put a trace on package. It will take 1-2 business days to resolve. Called them on day 2 they said still no information. I called UPS myself and said package was never picked up, only label created. I called Overstock back. They said they would send replacement out on 11/29. I check status online on 11/30 and says cancelled. I called them and they say they are out of stock. I already filed a complaint with PayPal. I am sure it will be months to resolve. Stay away from this company. I would not buy another item from them.

I purchased a modestly priced sofa from Overstock in September. By November the left arm had become loose & partially detached. Roughly 6 weeks of moderate use & the couch is falling apart! I had family in town over Thanksgiving & we turned the couch upside down to see if it could be fixed only to find that it wasn’t coming loose but, was actually falling apart. I contacted Overstock & they told me because I was past the 30 day return policy I would need to contact the manufacturer directly & they would not help me. Poor customer service.

WOW, after 3 weeks I finally get my order, and it was supposed to be in two parcels, and I only received one. Customer service SUCKS, they're so slow. So mad, now I have to wait another 1-2 days for them to figure it out and another 3 weeks again on top of the 3 weeks I already waited to receive the second half of my table!!

They are always professional and always have outstanding customer service. Any problems I have are always resolved. Thank you. Always courteous. Very experienced representatives. Hands on. Always willing to help.

I placed an order from Overstock on Nov. 4. As of today 11/29 it has not shipped. I paid for standard shipping understanding it could take up to 12 days. I have tried to contact customer service but cannot get any response. My payment processed right away though.

I ordered 2 area rugs from OVERSTOCK.com. Both arrived nothing like the picture on their website. I spent 3 days trying to contact and send pictures to show them their mistake. They finally acknowledged that the rugs did not match the descriptions in any way and offered to take them back. BUT, an 8 x 10 wool rug is heavy and awkward. I had already destroyed the sleeve it came in. I am a Senior and unable to lift and roll a 65 pound rug. I had to hire help and purchase materials to return it. After about 20 emails (most were responded to with a boilerplate answer and never read, I had to hire someone to pack and ship them back. It was an awful experience. The mistake was entirely theirs... the responsibility was entirely mine. Do not, ever, do business with Overstock.com. The money you might save will be more than wasted if the rugs arrive, not as advertised. The worst customer service experience of my life!

Put item in cart. When I went to check out, I had trouble logging in. Then my coupon wasn't applied. After a while I finally decided to checkout as a visitor. To my surprise, the price went up! I started a chat. The chat guy said he saw a lower price than my cart (but higher than what I had earlier). Then, he said maybe not. I asked for a supervisor and it was long and slow getting one. Boring long story a little shorter... one hour after trying to check out and a long and totally unsatisfying chat later - including the guy oddly talking about future prices - my coupon did not apply and the price stayed high. Sigh.

I am done with this site and I haven't even received my sofa yet. I found out my sofa does not even come with cushions or a mattress for the daybed part it folds out to. I called the same day and tried to cancel it and the girl was putting me on hold every 2 minutes because she was unsure of the return policies at her own job. Finally she said there was nothing she can do. I did a live chat to see if I could get some better answers and the same thing happened again. No we can't help you at this time. Literally said they could cancel it at the warehouse since it has not been shipped out yet or left the warehouse and then said, oops nevermind we can't. Just so many wishy washy answers! This is going to be a longgg process before I get that money back. If I ever do...

I was charged $193.53 twice upon ordering. I had my bank refund one of the charges. I then have been charged another 2 times each month after September in October and now in November. I have still tried to contact Overstock directly because I figured this would be easy for them to fix. This last phone call I was told someone probably got my card and is ordering on another account. I asked to speak to finance department or fraud and I was told I should just cancel my card. That there wasn't a way for me to talk to billing and that there were no other charges. I'd never trust this company again. This was only my second order.

I ordered a gazebo that arrived damaged. The customer care representative assured that I would receive replacement parts. After a month it didn't happen and now I have to disassemble the gazebo to return it.

This seller has become almost exclusively a drop shipper. They are unable to address many problems for this reason. They are NOT selling out of their inventory, but rather that of multiple other sources and sites. Lots of luck.

My 1st Order with Overstock appeared promising. OMG was I ever wrong. BEWARE: buyers. Being a dissatisfied customer like myself, returning 80% of my order. Take Note there's no return labels, nor are you refunded for any shipping and handling fees. Most of my order wasn't totally clear or specific. Ex: if you're ordering a jogger suit, most immediately think warm. Ummm that wasn't my experience, I'd received more like summer suit set. Just sharing helpful info.

Bought a $750 sectional couch, received it in poor condition. Between missing parts and lots of holes in the fabric and foundation. Over 2 weeks of going back and forth and still trying to get it resolved. DONT SHOP HERE!

I bought 2 items. Both items came from vendors apparently, not Overstock. Therefore these items CANNOT be easily returned. I purchased a reconditioned desktop computer. It DOES NOT work. The technical support at JOY SYSTEMS only has limited hours. When I finally was able to reach a tech, they couldn't help me. Of course I can return it if I want to pay $45 shipping. Customer service at Overstock in effect said, "Too bad, nothing we can do about it." Well, I told them I'd be happy to do something like place my reviews where future buyers can be warned of their deceptive practices. Overstock Used to be a wonderful online shopping service. Just like Amazon and eBay, they use vendors and the consumer loses! BEWARE.

If I could give a 0 star review, I would in a heartbeat. I am very upset and appalled at how this company is ran. My mother tried purchasing a beautiful dainty wedding band for my upcoming wedding as a wedding gift two separate times, and the order was canceled both times. I called about 3 Times to ask about why it had been canceled and said that the billing address didn't match the card information, in which our end, we accidentally did put the shipping address instead of the correct billing address.

I attempted to cancel a weekend order (placed and cancelled 4 hours later on Sunday) and the Overstock Customer Specialist told me that nobody was in the Warehouse until Monday at 8 AM local... that my order would 'likely be cancelled because the warehouse people are tuned into weekend order cancellations on Monday AM"... they shipped the item anyway ($270+ in my cost). I believe that Overstock was intentionally deceptive in their return policy and operational execution of that policy. I WILL NEVER use Overstock.com again, and I would encourage every other potential customer of Overstock.com to rethink/reevaluate their decision to use Overstock.com. VERY VERY POOR customer service. Return policy is deliberately complex and deceptive.

Overstock.com does not allow ANY changes or cancellations to orders once you hit that "send" button so ordering errors are not allowed. Customer service (Nathan) said they called over to the warehouse to cancel my order, since it was not picked or shipped yet and since corrections are not allowed. They didn't cancel the order at all and the next day, I received an email stating the order shipped. I then emailed customer support again. They said they did speak with the customer service agent I spoke to the previous day (Nathan) and it was not cancelled so they will re-route the shipment. That didn't work either.

Beware when buying from this company. I moved into a newly developed townhome. I am the first person to ever live in here. I've been in my townhome for three months with no issues. I decided it was time to upgrade my bed and purchased a memory foam mattress from Overstock. For the first week I thought there was a mosquito in my room. I was going crazy looking for this flying vampire until I noticed that the bites didn't resemble that of a mosquito. Upon research they resembled that of bedbugs. So I inspected my mattress and come to find that's what I have.

I purchased an area rug from Overstock through eBay. The rug was improperly rolled and had deep, massive creases everywhere. After several weeks of work using a variety of methods most were gone, but several prominent creases remained & will require steaming. Despite several requests, Overstock would not do a partial refund to pay for the costs incurred to do so. They were slow to answer all emails to an unbelievable degree. Buyer beware.

Started last week, found a great patio set that was perfect for what I wanted. Purchased it. Website showed it was the last one left. After the purchase, website even said it was out of stock. 3 days later I get an email that my order has been cancelled because it's not available. I call customer service and they claim someone else must have also purchased it. So I wait and days later it shows back on the website again as being in stock and it lets me purchase it again. Guess what??!!! Yep, 2 days later my order is cancelled again!! And I understand that this happens a lot. What your warehouse has is not what's reflected on your website. Shame on you and your horrible business practice and how you treat customers.

I bought an 800 dollar sofa from Overstock and received it after 4 weeks. The comfort was terribly wrong. I immediately called to return it. They tried to charge me 200. It took two weeks to dispute this charge. I will never buy from Overstock.

I had a technical glitch viewing Overstock's website and wrote customer service, thinking I would just let them know and maybe get some troubleshooting. Bishop ** wrote me back to say that the technical department would contact me to help. After a few weeks, no one had gotten back to me, so I wrote again. Geoffrey ** wrote to say the tech department would be in touch. Again, weeks passed with nothing. I write a third time, explaining that I had written twice already and not once heard from a tech department rep. Peter ** wrote to say tech would be in touch soon. After weeks of silence, I wrote a fourth time, saying that something must be wrong with their customer service structure for this to happen and explaining that I still hadn't spoken with the tech department. I received an auto email saying my issue was resolved. Something is really broken here. Thank God I didn't order anything.

Purchased 2 rugs and 1 nonstick rug pad. After receiving in 3 shipments, the color was darker than pictured on the website, and I needed to return. I am having to pay 3 separate shipping fees to return totaling almost $45.00. The original purchase was approximately $150. Contacted them about this and was quoted their policy twice and then disconnected. Will definitely not purchase from this company again, when other companies are so easy to work with.

Got 12% off this first order of duvet and shams. Good thing cause it wasn't even worth the discounted price. Suppose to be a gorgeous, luxury set. It's very thin, cheap material, will never make it through a wash.

Price is usually unbeatable and I shop here quite often. It's an easy to use site and the items are great quality. It is easy to find what you are looking for and shipping is not pricey either. I bought a $150 jacket for $25 once, my sister also buys from this site quite often. I had a good experience and I would not change anything. I have shopped here over 10 times and so have other members in my family. I love the great deals and convenience is also a priority. I highly recommend this website.

What I personally like about Overstock.com is the continuous deals and promotions that Overstock runs all the time and the great deals on top notch items you cannot find anywhere else. They should run better deals on prices for shipping costs. Also, I would enjoy a little bit more of an entertaining and inviting website and it could be organized a little better for mobile phone use since the site lags a lot. Overstock has been great and everything I ordered came exactly as the description implied the item(s) would be. I received my items promptly and efficiently. I'm a very happy customer and will shop in Overstock again.

Bought a laptop. Arrived late and was defective. Sent it back with a tracking number proving it was returned and received. A week later and many, many emails, chats, more emails, etc, and I can't get my guaranteed refund. This is a total sham operation, run by foreign employees who don't know their butts from their elbows. Totally useless. Stay away.

I decided to visit Overstock.com's site after receiving a coupon code to get a large percentage off. I like that they have a wide selection of products. They have just about everything I need for my home at decent prices. Their website is extremely easy to navigate, well organized and it's easy to find. There are a lot of items I would buy from this site if they actually had free shipping. Their shipping times tend to vary as opposed to similar websites such as Amazon which guarantees me free 2 day shipping on most items. Also, I found that many of their prices were often lower at competitors' websites.

I was very impressed the first time I shopped with Overstock.com. They have closeouts so the prices and shipping are usually very reasonable and they have different things than what you see in other online stores. But I’d like them to have more sizes of certain items but I suppose they have no control over what they get in inventory. Other than that, I had a very nice shopping experience.

I like the way they designed their website. It is quick to use, secure and payment is also secure. Everything is in harmony and it's not confusing. I also like how they are always on stock and very good customer service. My overall experience with overstock is satisfactory. Everything was fast and easy. Easy to find the products I want and easy purchasing process. If I have questions, they are always there to help and they respond very quick so they don't waste my time. Good prices and good products.

After a recent $600+ purchase order of several items for my new office I needed to return a few (rare for me) so I logged onto my 'order' page which said I needed to contact customer service as the info was not retrievable. I did so and after 45 mins. had accomplished them sending me the labels to do so. I had to ask for all info line by line: 1) What is the cost of each return? 2) How does that get processed/paid for from my acct., 3) What if I do not use the label (do I still get charged), etc.

Their website is simple, easy to use and fast to load. They got good selection and good price on different home goods. Plus, they got sales all the time and have easy return polices. They offer free shipping on everything you buy and no limits. You can buy anything and have them deliver to your door. It has been a good experience so far.

I think that Overstock.com has very good discounts and there are quality and even luxury products! During TV watching, I enjoy browsing to see what deals I can find!! However, you never know what type or brand of products are going to be found. I understand that Overstock.com can't provide the deals by the Overstock bargains but I would love to see minimal consistent products offered. Other than that, the site is easy to understand and the search functionality also by with the navigation makes it easy to find items I am looking for or just browsing. I had a very good experience from searching for my product needed or just found during my search. I searched for a rug and there were tons of options available! I received the product in a timely manner unharmed!! The purchase process was easy and I did not have an issue with customer service!!

I like everything about Overstock.com. It had everything I was looking for and more, and it was all prices that were affordable. It was easy to navigate the site. The site was also very professional and sleek looking, but without seeming intimidating, which is very reassuring, because so many online shopping sites look like they might give you a virus or something equally scary, but Overstock.com just feels friendly.

Overstock has quality products with great selections of different types of products with the best prices. They are also constantly adding new products and new technologies. The selection is amazing, almost too much sometimes, you had better allocate a considerable amount of time to do your shopping, because you can't do it fast. Sometimes there are so many options and it is not easy to decide where to shop, the website could do a better job of adding more categories to refine your selection process and improve the search function.

It's a very innovative and professional brand that is very handy to use. They have products that are hard to find elsewhere on the internet and I have never had any issues at all while using the site. The service is very good and they are very reliable. I also love how fast the shipping takes compared to other brands. However, prices on Overstock are a bit higher compared to other online shopping sites because there really isn't much competition on the market. They take advantage on pricing and should lower them a lot. But overall, I have only had good experiences with them.

I first came across an ad online of the site and became curious as they were giving over 70% off designer clothes, so I went to their website and was surprised their clothes were so low in price and I went on a shopping spree. It has a very large wide variety of designer clothes. It is possibly the lowest costing designer clothes online retailer, it sells high quality home goods as well plus it has really amazing customer service. However, the prices on home goods are almost equal to that of its competitors and it should be much lowered if it wants people to go there for home goods.

I love Overstock.com and I enjoy shopping on this site. They always have a lot of good bargains and the products are great. There's always a good selection of products and I seem to find what I'm looking for. The quality is wonderful too. You order it and the customer service I found to be excellent. And I got my merchandise faster than I thought. If you see something you really really like I'd suggest you get it right away because the things on this site moves fast. And if you don't get it when you see it sometimes you lose out.

I ordered the Safavieh Cadence Grey Cross Back Table for $155.00 on August 27th, within half an hour I decided to cancel it. They told me "sorry the order already went to the warehouse and it cannot be stopped." They shipped it out three days later. This "Our customers cannot cancel policy" works in favor of the company NOT the customer. The customer ends up paying all shipping costs in both directions. Disgusting!

It was a great shopping experience. I was able to read customer reviews before making a purchase and I was able to checkout really fast using PayPal. I like that Overstock has a selection of high quality brands. It is easy to find the sale items without having to go all over the site. Deals and sales are very easy to notice and see the actual discount. The site make it easy to find what you are looking for with department selections and other filters to make finding the items you are looking for a breeze. Checkout and shipping is very easy. However, I would like it if they offered more savings if purchasing multiple items. It will make it so the more we buy as customers the more we save. It will increase the value of shopping there for all needs at one time to get more savings.

I like the variety of items from clothes to jewelry, shoes, under items, car item, luggage, children clothes, toys, home goods. There was so many different selections to choose from and also a great amount of different price points. The experience was very interesting to me because I found the site to be easy to get through and the purchasing process was excellent. But it took a longer time to search through the website and so much to look at. It took up more of my time than I expect to use.

Overstock has competitive prices on designer and expensive brands and it has a large variety of items. I like the Overstock commercials as well. But I would make shipping free all the time and make prices even lower. I would offer more varieties of products and make more shipping options available. Overstock could also have more promotions. But overall my experience was positive with Overstock.com. I was able to find what I wanted at the lowest price when I compared it with other websites.

I like the layout of Overstock.com and it is easy to navigate. I also like their broad range of product categories and brands. The purchasing process has always been hassle free and they have always shipped in a timely manner and my products have been of as described quality. But I feel like their prices have gone up significantly over the years. I think (I may be wrong on this, I haven’t checked in a while) you have to pay a membership fee for shipping discounts now.

Overstock.com is a great website with a lot of content and their search is great. They have lots of bargains and can save you a lot of money with them. Their shipping is pretty quick as well. My overall experience was very good and I have no complaints. They have great customer service and I will continue to use them for years to come.

I've always had really great experiences with Overstock.com. It has everything you could possibly want on one website for fairly decent prices. The shipping fees are fair and they get things to me on time. I purchased housewares from them and everything was exactly as shown in the pictures, nothing was different than described. It's been a while since I shopped with them, however it was easy to find what I was looking for at the time and purchase it. And then selecting how I wanted it shipped was very easy. But the category page is a little cluttered and confusing, I haven't shopped with Overstock.com in a while, mainly because it's just too hard to find everything I would want. If they want to compete with Amazon.com they'll have to add more items.

There are lots of interesting useful products to choose from, low prices, and have the items shipped right to your house. I liked that the products had a detailed summary of what it was and lots of photos. The stock items are always changing for sale but you have to think fast or the item may sell too quickly.

I very much enjoyed the daily deals and flash sale items that I get emailed about every day or every other day and I liked that I can share the posts to my social media pages. I had an exceptionally good experience, fast delivery of the item and was exactly as described and pictured. It wasn't cheaply made which is always a plus in my book. The customer service was very helpful with the questions I had to ask. I wish Overstock.com had free shipping for less than $159 orders. It is very pricey sometimes and they don't have good items for sale or you can find them way cheaper elsewhere and the items aren't actually what they say they are.

Overstock.com has excellent rug selection and a nice collection of fair trade items. They have lots of variety in decorative pieces and attractive home goods. I've bought big items here a couple of years ago. My last purchases were all excellent products and I appreciated the free shipping. I had to deal with customer service once over a package delivery problem and they were super friendly. Their prices are decent with some great deals but aren't as competitive as they used to be. The website seems visually crowded and isn't super easy to navigate plus the mobile app isn't very user-friendly.

Overstock has no control over its employees. Despite over 10 written requests to stop sending advertising which the company acknowledged and did promise to stop, the spamming has continued. If they can't even control their advertising, they must in my opinion be a very weak, non-customer oriented company.

I love Overstock.com and I shop there all the time. I like their unbeatable prices and I can always find incredible deals. They have everything from home goods and tools to clothes for the whole family and more. I'd change their shipping prices though and make the site more organized. Other than those two things my overall experience using Overstock.com has been great. Online shopping at its best.

I overall liked shopping from Overstock.com. I like that there are a variety of options at a good price, and I relieved my package in a timely manner which is very important to me. But I would change the layout of the website. It was confusing to navigate, and I didn't like having to be so specific about what I was looking for. But I would use it again despite the layout.

I like Overstock.com because they have a large variety of clothes, shoes, jewelry, purses, watches, bedding. They have everything you can imagine for low low low prices. I can buy a lot of high end products for 25 percent off sometimes. I can buy it as cheap as 50 percent off so in my book Overstock.com is a awesome place to smart shop at. They always have what I need and want in-stock. Shipping is always fast and customer service is always so nice and very helpful and if there is a problem they always try and fixes it as soon as possible.

Overstock has some of the best deals online, clearance and sales are awesome. They have jewelry, clothing, furniture, sporting and just about everything under the sun. Love shopping at overstock. They have a great website. It is very friendly, and looks and feels great when interacting whether you are browsing or buying. It was easy to search for what I was looking for. They give detailed product information and prices including shipping. When you are browsing or buying you wind up longer on the site just to see all there is to offer.

They always have what you're looking for and a great quantity of. I like that they have a lot of products worth your value and that the product are satisfaction. I have had great product with them as well as low price affordable to buy. But they should lower their prices down some so that they would attract more business and also make a lot more money. However, I would compare prices with other retailers and their product is great and worthwhile. Customer service are also great and reliable. They keep their word.

I ordered what were described as luxury leather sofas. Table of contents list leather, foam and metal. The two sofas arrived. They were PVC and badly made. They may be bonded leather but this was not in the description. This company is fraudulent and continue to sell this product as genuine leather. They have offered me a full refund but not for the shipping. Why should I pay for their dishonesty? Currently fighting that one. What a rip off merchant Overstock.com is. Please spread the word: Do Not Buy From This Company.

My fiance and I ordered my engagement ring and a day later I received an email saying it was cancelled due to "Unfortunately, we lacked necessary information needed to process your order..." In a panic I called and the customer service agent said they cancelled my order because the CC used didn't match the address we had listed. She also said we didn't get a call because I didn't leave a phone number. False, I wasn't about to make this expensive important purchase without leaving my number and logged in and confirmed, "Yes it's there..." I asked her if the address was what my address is and she confirmed, "Yes... hmmm strange." I order online all the time with Amazon and they have no issue. I need answers or I'm going to the BBB and YOU NEED TO BE INVESTIGATED OVERSTOCK, YOU ARE THE WORST!!!

Easy to search through everything and find exactly what I want. Check out is a fast process as well as shipping. I received my items in a timely matter and they looked exactly as they did online. So far everything has held up great. Love that they have great stuff for less. The selection is huge and you can find tons of neat items on there. I can always find great home decor or clothes that I like. They have a great shipping policy as well as ship very very fast. However some stuff is not cheaper than it is brand new in other stores. I also noticed some items, like electronics, are refurbished yet they still sell it at a non refurbished price which makes no sense to me.

I like Overstock.com because they have a great selection of many products. I like to shop there for many different things. They have everything you could possibly want and more at great prices and selection. My overall experience with Overstock.com has been great. Everything has always been delivered on time and in great shape.

I was looking for fish-themed baby boy crib set. I found one on there I fell in love with. So I bought it for my son. I still have that crib set except now my dog uses it. It is a durable crib set. It has lasted us a long time. I would make it more affordable, though. Once I seen this one I knew it was the one I wanted for my son's crib. All the other ones weren't what I was looking for. I got several compliments on his bedding from friends and family, too.

They have very detailed product information, fast shipping, Wonderful prices and a great selection. Though my customer service interactions have been limited, they do have a quick email response for customers with questions or concerns. I would like to see better product recommendations that are relevant. Sometimes they show things that are a waste of time. I look at Amazon's things and see other good things to at least checkout, but not so much here. That is personal preference though. But I find things that I've never seen anywhere else, or seen again that I have found on Overstock. You just know you are making an educated decision and won't have to return it because all the info is right there.

I like the fact that Overstock offers a lot of variety for a lot of different items. Overstock is almost like a one stop shop because it has many items that are not seen anywhere else. Most of the items differ in category which is great! I love the fact that Overstock has many items that you cannot get from anywhere else. Overstock is great for many families and is a great way to shop because it offers a lot of different products for the whole family! There are very few things that I didn't like about Overstock and one is that there isn't many coupons to use. Because Overstock has a big variety of different products they should also have more coupons and deals for their products. Overstock should have stores that are local and they should be less pricey.

It was easy to browse the products that I was looking for. The checkout process was super simple. I was very impressed with the shipping time. Very pleased with my purchase. I always feel like I'm getting a bargain when I shop from Overstock. The shipping cost is extremely low and they have some very unique items. Their items are discounted from MSRP and offer at a great deal. Every once in a while I will get a discount code in my email inbox for 10 percent off your total purchase. And I would love it if they offered discount codes more often. Overall, it's super quick and easy.

Bargain hunting on Overstock is something I do every Christmas. I am able to find unusual and inexpensive gifts for the people on my list for who I find it harder to find the perfect gift. It's great for gift ideas. I don't usually shop on this website for myself... Only for gift items. It seems to carry more of a selection of things that are unusual and hard to find... You can find something no one else would be able to find. If you're looking for an unusual gift that looks like you spent a mint and shopped for days for, try Overstock. I would not be as good a gifter if I didn't use it. I found something to give my roommate's family for a hostess gift pretty easily. I needed something for a Christmas stay. They had a lovely cross decoration for her devout cousin's house at a price that I couldn't find elsewhere. This site is like a treasure hunt, or Forrest Gump's box of chocolates - you never know what you're going to get!

I like to see electronics and there are many ideas on what to get for birthday gifts in Overstock. I find many ideas for several occasions. I can also purchase good deals for the Christmas celebration. The purchasing experience was easy. The website loaded fast with absolutely no problems. I like a site where you don't have to wait till it buffers or sometimes it even throws you out. Everything was organized good and was easy to find. This is a very good site. I would recommend this to my family and friends.

They have everything you could possibly want and more. Great stuff for the home or office you could not find anywhere else. Great gifts that everyone loves to get. But their prices are too high. You can get the same items on their sites much cheaper. Some things you cannot find on other sites, I just wish the prices were better. I would shop much more often if that was the case. I have never had a problem with them. They shipping right away, the items are always packed well and there is never any damage. I am sure if there were a problem Overstock would make it right.

With Overstock.com, I'm guaranteed to always find what I'm looking for that other online stores do not have. However, I dislike the accuracy on the website. Sometimes when I'm looking for certain items it shows it's available until I get to my cart and shows me how the item truly is not available. Overall experience was an OK experience. I wouldn't continue to show up from time to time. I would maybe check and see if an item I'm looking for is available.

I believe that Overstock.com’s selection and variety are what keeps me going back to reorder with them time and time again. It is always easy with their system to find exactly what I am looking for. I always look forward with excitement to get my order. Always timely matter and just what I ordered, very easy and convenient to pay and order with them. Also their quality of items in my eyes can't be beat. I have tried other sites that make you jump through hoops but Overstock doesn't have those issues.

I like that Overstock.com always has a great variety of products in stock. And they always have a ton of things on sale. They also offer free shipping which is amazing. However, I wish that they would us more coupons with promo codes by email or regular mail. Overall, I always find what I am looking for when I come to shop at Overstock.com. The selection of products is simply amazing and I like that they let you compare items side by side.

I like the prices and the wide choice of products that are available at Overstock.com. I also like having the chance of reading reviews and seeing customers' pics and find useful the Q&A section. However, I wish I could see the products in person before buying. Also, for larger products such as a piece of furniture or a pergola I would like for some assistance to be provided included in the price. Also, I would like to see a better returning policy. But other than that, it was a very good experience. I am not saying that it was excellent because some furniture I purchased via Overstock had some minor defect or it wasn't of an excellent quality.

I am not a frequent shopper there. I just sometimes run across something, sometimes good deals sometimes not, I do not visit very often unless I hear of a deal they might be having. They should offer free shipping and handling. Sometimes their prices are not always that great, some items too pricey along with shipping and handling can make item not worth it. Average delivery, time average customer service no problems. Shipping and handling sometimes prevents from buying there.

Just like their competitor, Amazon, they deal in excess merchandise and wholesale items at a very competitive price compared to those at big box retailers or brick-and-mortar stores. The shipping and handling fees can be a little high, especially when you are ordering multiple items from the same source. Amazon tends to tack on shipping when placing multiple orders at once. My overall experience was quite satisfying in that I found many things I was looking for, as well as, many things I had no idea you had in your inventory and was glad they popped up as an add-on suggestion to purchase.

Overstock usually carries a solid product selection, which is by far, their greatest quality. It is also a very visually appealing platform. Their search functionality is very effective and useful. It is probably the strongest aspect within their user experience. However, the prices on Overstock.com are rarely comparable to other shopping platforms, such as Amazon. When coupled with shipping charges, it is rare that you cannot find the same item on another site for a better overall price point.

The website is easy to navigate and use. Also, the check out process is secure and safe, and the customer service provided easy returns and exchanges. I like that Overstock has name brand merchandise on sale. That way I know the products I shop for are of good quality from brands that I trust. Sometimes I wish that Overstock would offer some better discounts. They usually sell merchandise that is of current season or one season behind. I would like some larger discounts for merchandise that is older than one season behind. Overall I really like using Overstock because I trust the sources. They are the website I use to find discounted current season merchandise.

I specifically like Overstock.com's website functionality. The website is very easy to navigate through and it is not cluttered with distracting items and such. But I would suggest to the Overstock company that there should be more payment methods, for there are so many payment methods out there. Other than that, Overstock has a great product selection that suits my every shopping need. I also like the purchasing process, for it is simple and easy to use. Also, Overstock.com's customer service was great! I had no problem whatsoever with the customer service representatives. It was a very pleasant experience.

I like home furniture and decor. There are a lot of different items and colors available. Shipping is fast and items are in good condition. I don't like clothes look cheap and there aren't many baby clothes to choose and they are simple. Also, I dislike that I never couldn't find what I'm looking for and I don't like shoes either. Overall my experience was good, customer service is helpful. Site it's simple and easy to navigate. I was happy with my orders. Sometimes items are not as described though.

My experience shopping with Overstock.com is like a kid going to a candy store and that's what it feels like when I'm on it and this makes it one of my favorite sites to shop. It has an immensely extensive catalog and everything is discounted. All of their products are extremely well priced but high quality like you'd purchase in a regular stores. So to save on items like this is amazing. I feel like I'm getting a great deal on items that would cost me much more at a regular store.

I have made many purchases from Overstock and it has worked out well each and every time. I like their very wide variety of goods and I expect to buy from Overstock again in the near future. A wider variety of selections wouldn't be a bad thing, but other than that, I love the deals. I went to the website just to browse and came away with 3 items I would not have bought if I hadn't gotten such a good deal. The website is good at finding deals tailored to your likes and interests.

My overall experience from Overstock regarding product selection is still good. They have a large inventory of linens, jewelry, furniture, baby clothes and furniture of all kinds. I like their unique items and their shipping policy. I also had to return items some time ago and found the process very easy for me, as the customer. That was refreshing. The purchasing process is pretty good and when I am able to get a hold of them, customer service is overall pretty good. One time there were screws missing for an item and they promptly sent them. In addition, I like the items they get from other countries. I have bought carved, wood items as well as a marble end table.

I really like the fast checkout and all the options that Overstock.com has to offer and I am very happy with my selection of items that they have in store for all us customers. Overstock is one of the best I have ever experienced and it's a blessing, but the prices of the shipping should be slightly cheaper and the handling should be given more care in the timely manner. But I give them a thumbs up because their customer service dept. handles all issues in a professional manner and they also treat you like a valued customer and I really enjoy the comfort that I'm given at my time of purchase and would highly recommend it.

I like that they have a lot and a variety of stuff to offer. I also like that they have some good deals. It’s nice that they have reviews and that I don't have to go to a store to get the stuff. However, I don't like that some things are a little pricey or that they seem to not have a big selection on bigger sizes or are sold out a lot of times on the bigger sizes. My overall experience could have been better but was pretty good. I will definitely shop at Overstock.com again in the future. The site was pretty easy to use and find items of interest to me.

I liked that their prices are better than a lot of in-person stores. In particular the thing that I liked best about Overstock.com was the way they had reviews that gave me a clear sense of how other customers rated the product and specific quirks of those products. Those were extra helpful when I bought a mattress and I wanted to know more about how firm versus soft the mattresses were. The shipping time was pretty good as well. However, I wasn't wowed by the experience because there wasn't a very good selection on Overstock.com, so it makes me less likely to go back to the website because I don't have a lot of faith they'll have the precise products I'm looking for and have a range of colors or patterns on things like sheets and towels.

You can buy really nice stuff at a huge discount. Clothes, furniture, handbags, shoes and BOOTS and stuff for my kids. It’s pretty awesome. It’s always the first website I check when I'm searching for something and I browse their new arrivals almost daily. The selection is great, the discounts are great, and the customer service is great, the shipping time is just a couple of days. I love it. Last time they sent me the wrong thing and remedied it before I had a chance check my email for their reply. They sent out the correct item free of charge, before they received any confirmation that I'd mailed the erroneous items back.

I like their price, easy online access and website navigation, easy options and categories to choose from, easy and good return policy and customer satisfaction. Also, I like the good quantity and quality of product selections and brands of items to choose from and it is easy to navigate my purchase and select brand names and specific products. Offers special promotional discounts for frequent buyers and coupons. Shipping and handling were easy to track, delivered on time, and not damaged. All items were brand new and not previously opened.

My experience with Overstock was easy and breezy and beautiful. It was very simple. I liked the filters because it narrowed my search to what I want purchased. Also, I like the fact Overstock is cheap but they have quality items, and that they have everything a person could dream about. I just bought a stunning bathroom set, it was amazing. There isn't much I'd change about Overstock besides the fact of the way you save the page you really like to your home screen, so once you save an item to your home screen it's like an application.

My overall experience with Overstock.com was very pleasurable and their customer service team was very polite and professional… it was very easy to access the items that I wanted to view and choose from. I also really like the way that the products are displayed making your selection easier. The purchasing process is very easy and quick and getting you to a customer service rep to finish the final process is smoothly ran plus I like that they are easy to access on my computer. They have an overabundance of items and categories to choose from and they are very reasonably priced.

They have a lot of neat stuff and they have a lot of different things that I like in electronics to many different things that other people would like and they also have free shipping on a lot of orders which is really good on my part. However, more or less high pricing would be better because most of the things that the sale are retail and they need to come down a little on the prices and also instead of there being extra cost on shipping they should change it to free shipping on all orders. Overall, it has a very good product assembly and a very good customer service. They have good background and products. They are a good business and healthy workplace.

Overstock is a very popular online shopping source and I have seen many commercials for it on TV. There was a nice product selection with so much to choose from and I like the fact that everything is reasonably priced and easy to find. It is fairly reliable as well. The purchasing process was fairly easy, and the customer service was pretty good as well.

I really like the prices of everything that they have. Amazon is good too but there is something about this that is so different. It was very easy and really fun to use as far as the shopping part of it and also the checkout is just so amazing. I love it but when it comes to customer service, it sucks. My last few situations with having to contact them for help and it was not that great. Maybe if it was only one time but it was the last few times and that worries me. Overall, Overstock is great. I really enjoy it.

On Overstock.com, I like all of the new items you can get. They also have a large supply and variety of items you can purchase. I have purchased vacuum cleaners, clothing and more from Overstock and I have had great experiences for most items. I will say that it is kind of like Amazon and eBay with the difference being that you can buy items in bulk for large businesses which is something you really don't do on Amazon or eBay. However, I do dislike Overstock's shipping sometimes. Sometimes it takes longer than anticipated or longer than mentioned. Also, some of the clothing, just a few items, that I have received from Overstock have been smaller than advertised. All-in-all, however, Overstock was able to quickly rectify any issues I had and were a pleasure to use. The purchasing process was really simple, everything was clear, easy to obtain and the shipping details and item details were clearly outlined before purchasing.

It is really easy to find the items I want to find using Overstock.com's internal search engine. I like how their website is presented. It looks really clean, modern, and fresh plus it's also painless to make a purchase from click to click. I like that they have an incredibly large amount of really unique and great items. Their prices are usually pretty competitive with the competition, but it's their variety and selection of fairly hard to find items that brings me back time after time. But I think they would benefit highly from price matching other online stores, specifically Amazon.com. Amazon has them beat in the price market, and I'm sure it's been hurting them over the years not matching them.

I ordered a necklace on 7/15, it wasn't shipped till the 17th, then it is now the 21st and it is still in transit after I was given two different dates it should of been here. I have been receiving emails all day and night stating the exact same thing, it has left Cincinnati, within 45 minutes away from me, but my package had been departed from there since 2 days ago. How is that possible? This will be the last time for me. I like to get my items in a reasonable time of me paying for them.

Overstock.com has almost all the items you're looking for at a cheaper price. I have bought boots, bath towels, and bed sheets. It is great if you're looking for something that you're having a hard time finding in stores. It is fashionable and dependable. You shop the latest trends as well as bed and bath. I wouldn't change Overstock because it works. Also, it has an easy checkout process that is secure. You just add items to your cart and you can choose your method of payment without any hassle.

It was a pretty easy experience and fast. I went on to buy some items and I had no issues. I like that it loads quickly and it has very easy checkout options. Also that it doesn't stop you when you're checking out and want to hit the back button to get something else like a lot of sites do. It lets you navigate very easily while saving your cart. However the website itself looks poorly designed, like a cheap knockoff of Amazon. Layout is even very similar but the colors are much more unpleasant for visitors. I think they should add a more recognizable design.

Overstock.com have a very nice customer service and high quality product and easy return policy and I can contact them in twenty four hours. Very easy to find what I need including all sizes and colors. Easy and good price, delivery on the time as fast as they can. They’re the first thing I think about it when I want make online shopping. However, they do not have a free delivery when order under 50 dollars and sometimes the price difference between the same product but different color or size.

The experience was great. They have a good sense of business. I like the deals they have daily and I usually find a better deal on their website. I always get great customer service and I have a good customer account standing with them. I felt like an appreciated customer shopping there. They will help me find the deal whenever I shop there and they have keen sense of closing deals. They also always answer in fashionably manner. Hardly wait a long time. They always have great selections of brands and their payment options are outstanding. Really appreciate their genuine character.

Overstock is a very good place for finding inexpensive home furnishings. They offer a large selection and a lot of unique goods you can't find on other websites for reasonable prices and often already discounted items are on sale. I bought a comforter on sale and the item arrived on time and matched the description. I also got some cashback. It was very easy to post a review on their website. But they almost never order free delivery, sometimes delivery takes 1 month or longer. Their customer service is not also always able to solve problems and once they made a mistake and sent me a wrong item and they was not responsive to my claims for a week.

Overstock.com had a great selection, and I could find brands that are hard to find anywhere else. Also, the whole process was very streamlined, clear, and efficient. Sometimes, however, things aren't as easy to find as they seem. There seems to be a problem with restocking the more popular items. They run out of things that people want. Also, sometimes the prices are an issue, and there should be more free shipping. But the experience was rewarding and productive, and the quality and selection overall is outstanding.

I liked everything about Overstock.com. There are tons of items on the website. The website was very easy to figure out and use compared to other websites I have shopped on. My experience with the shipping was great. The items I received were wonderful, in perfect condition and came right on time every time I have ordered anything from Overstock.com. I was very satisfied with my overall experience from Overstock.com. It is definitely a wonderful website and I love the store and will order plenty more items in the future.

Overstock is a great resource for home items. I like the selection and ease of use of the website... Especially liked finding things for my home offered at a discount price. I also like how they help if your item arrives damaged. Staff is friendly and wants to correct any problems. After damaged item arrived, a new replacement item arrived super-fast. I hope they'd have fast or free shipping on their items. Overall, I find the selection is excellent. The customer service is excellent - their response is quick and problems addressed in a quick manner.

I enjoy shopping on the Overstock.com website. I have purchased several items and I like the things I have purchased. They seem to be of good quality. Some of the items I have searched for seem a bit overpriced. I looked at lamps and lighting and the fixtures and lamps were way more expensive than Target. I'm sure they're higher quality, it's just something I noticed. I like the items I have purchased from Overstock. The ordering process was simple and customer service was very helpful when I called with a question.

I've been using Overstock.com for years and I always have a positive shopping experience. They have a lot of products to chose from that covers almost all departments from electronics, jewelry, furnitures, kitchen and home appliances and many more. I love that they have a very good customer service because whenever I had problems with something I bought from them they are very much willing to help you in any way they could. I like to browse at their jewelry department because I usually find good deals there as well as the design of their products suits my taste. That is why whenever I go to Overstock website the jewelry department is a must to me. However, sometimes I am looking for a specific item and they don't have it which kinda disappoint me because I expect them to have it because I save a lot by buying products on their website. I would love to see them carrying those brand in the future.

I love Overstock. I've only had a problem with them once, my item was never delivered at all. Also, I dislike how Overstock has limited supplies and Overstock versions. So often they are a little cheaper but also less likely to have everything or the most current models in stock. This needs to change.