LightInTheBox Reviews

WARNING: I only used Paypal in the last 5 years)!!) for this order and after placing the order I immediately started getting "invoices" sent to my PayPal from other vendors for hundreds of dollars. Shipping is incredibly slow. I finally received the order and one of the shirts is completely wrong. I did not receive one item and you sent a different item instead. The rest of the items are of incredibly low quality, I will never order from them again. The products are cheaply made and not of good quality. The customer service and deliveries were terrible. By far my worst experience ordering online.

Stay away from this site. I purchased a couple of light fixtures. They sent me the wrong ones and has been giving me the run around with the returns. I have never felt so frustrated. The amount was high. Really bad experience.

Buyer beware! This company does not honor their return policy. I purchased a dress for over $200.00 and while the shipping was quicker than I anticipated that part I liked. The dress however, had satin overlaid on lace and on the right shoulder the satin was much too large and would not lay flat and made you look like you had a hump on your shoulder. I contacted customer service the very day I received it for a return authorization and address and they said my return was not eligible for return. They refuse to return my email contacts once the initial refusal was sent to me. I have had to reach out to my credit card company to dispute the purchase based on faulty product. Never again will I order from LightInTheBox! Beware!!!!

I purchased two pairs of “leather” shoes. They aren't leather - plain and simple. The advert said they were leather, the photos look like leather - but they are cheap vinyl. Lesson - just because the photos look good doesn’t mean the product is constructed of the materials they say they are. Not worth the cost and time of sending back to China - suck it up and move one. Beware.

Quality was poor on dresses and blouses-they did not match the pattern or colors on the webpages. Customer service was polite but the items I wanted to return had to be "investigated" with pictures which was a major inconvenience especially when I sent pictures and descriptions as to why I wanted to return them and then they wanted more details and more pictures. I would not recommend them ever! Also, when I placed the order, they gave me a delivery date of about 2-3 weeks. They didn't show up for 5 weeks. Overall-this is not an integrous company.

I had ordered several golf shirts in the past without incident. Until now. My last order was taking longer than usual to be delivered. When I looked at the website, it said it was "shipped". I waited and waited. Then I took the tracking number and put it into the USPS tracking system and that's when I found out that it was seized by USPS for "counterfeit postage". I was refunded my money but LightinTheBox.com never provided an explanation. Needless to say, I will not be buying from them again.

Products are good quality, however I always get 1 size bigger (which is no big deal) but shipments usually over 3 weeks. Colors are pretty and I like the cotton linen clothing. Also the prices are very good but when you add the shipping charges, the total price seems average. I will continue to purchase on certain items.

I'm a musician and I ordered some shirts for our band from Light in the Box. We like the shirts. They're colorful. They’d be good for stage presence. I'm trying mine on right now. I may have to reorder one size larger because this one fits just right before it even draws up. It’s pulling in the back and the front. But it fits right. The prices are really good, too. Shipping was bad, though. I just got package 2 about 10 minutes ago but package 1 is still inbound. It got hung up somewhere, but it left five days earlier.

I purchased a “linen” shirt from this company. That is the description on the website. The price was reasonable. The shirt arrived and it is not linen, it is a cotton/linen-look shirt. Totally not linen material. I went to set up a return and even though the shirt was shipped to me from a location in New Jersey, they want me to return it to China. They indicate a credit back on the return may take weeks. It may cost as much to return to China as the credit may be so I’m just going to put in the Salvation Army as a donation.

I have bought underwear and shirts - all are good quality - love it all. I particularly like how comfortable the underwear is - and the shirts look sharp. This company seems to be very responsive to questions about their products - so I give five stars to their customer service team. The parcels came on time, actually ahead of time which was appreciated.

The purchasing experience with LightintheBox is smooth and if I order something, it comes in a timely manner. Most of the time, I can expect a two-week wait. I've gotten cellphone chargers, a couple of hoodies and a chest bag. Out of everything, the quality has been good. I've only had one or two items that I've had to do a return on only because when I got it, it wasn't working. When I got a Bluetooth auxiliary port, I tried to work it but it wouldn't work at all. LightintheBox just refunded me my money and it was quick. It only took two days at the most and I received the money back in my account.

I ordered a dress from Lightinthebox, and it took a while to get here from China They charge shipping and handling fees that are not disclosed until checkout. It did not fit, so I tried to return it. Here is their response:

The various products I have ordered from LightInTheBox have been of high quality, and good value. It is important to check the sizing charts for each clothing item ordered as each manufacturer differ. Customer service has been outstanding, helpful and fast in sorting out order/ delivery issues. This a store/shopping site I can definitely recommend.

This company is in China. We have to be so careful when we buy online. The clothes are made too small for the average American. There is no real return policy. They try to offer credits and in the end, it’s too expensive to send things back. I wish transparency was better so we could avoid Chinese companies!!!

I'd placed my order before I actually realized that I was not likely going to get what I purchased. The shoes I bought were cute and matched a couple of outfits I'd made. I continued to browse the site after my purchase and began to notice that many product images were photoshopped. I also recognized photos from advertising for high-end brands. When I looked closer at the actual product offerings, I realized that they were CLEARLY knockoffs.

I have no issue with the product but it did not work out for me. Returns are not as published, in fact, according to the shipping company, the return address/location in China doesn’t exist. Therefore if you buy the product, expect it to be non-returnable.

If I could have left a MINUS star review I would have! NONE of the shirts that I Ordered and paid for were anything like what was pictured. I paid a lot of money for what I could have purchased at any other store for $2.50 or so per shirt. I am so very disappointed but should have known better. I absolutely WOULD NEVER recommend this store to anyone.

Got my son two tshirts and he had me order a T-shirt for a friend that was going to retire in November of this year. Also got one for my daughter in law as she is coffee dependent. Then went on to order two more tshirts on a separate order for my son as he found two more tshirts that he couldn't live without.

I ordered a number of items for myself. There seems to be no quality control at any level. 1 sweater at XL was noticeably larger than the XXL. The XXL skirt is not remotely American sizes...see photos for both. The "linen" shirts I ordered are NOT linen, they are a cotton weave with a linen look. The sizes of the shirts, sweaters do not match the size of the sleeves unless you are an apple-shaped person. When I asked to return them, they offered me a $35 refund on a >$250 order. Do not waste your time and money.

TOTAL SCAM!!! Cheap trashy products and no returns available....BEWARE BEWARE ....I wish I could warn everyone. Do not buy from this company!!! In this day and age to scam people out of money is deplorable ...

I have bought more than a few things from LightInTheBox.com, and have been extremely satisfied with my purchases. I appreciate the sense of Style that is ever-pervasive, and I must say that you all now have a loyal customer, in me. Looking forward to more purchases, in the future. Thank you!

Excellent quality items for the price. Delivery can be slow but it was worth the wait, and I was given a credit of 10% on my next order because of the delay. The selection at LightInTheBox.com is very good, the shoes are well made and weigh next to nothing. I have already placed 2 more orders.

The order I received was excellent. The quality and craftmanship was excellent. I especially like the many colors available on the jogging pants I ordered. Just put in another order. Can not wait to get them. Still looking at new products offered. I also ordered shoes. Can't wait to get them.

The anxiety of my wrong routed parcel was successfully found and rerouted to me by LITB logistics. The delivery service didn't help at all. They never contacted me and it was the delivery people that sent it to wrong province and it was clearly labeled to my province and city. All contact to delivery service was initiated by me. LightInTheBox acted right away and had it delivered to me.

This company is a scam. The pantsuit I received was horrible quality and looked nothing like it was represented. I never even tried it on and emailed to return. I was sent a message saying it could not be returned because it was not in their stock. They would give me rewards instead of my $223.54. DO NOT ORDER FROM THIS COMPANY.

I purchased a neckless. Wore it for 7 days. The gold colour turned copper and dull. Not happy. Wrote a review outlining the issue. Customer services contacted me and offered 60% discount on value of neckless on next order. As the neckless was only $3.00 it was not worth sending photo and info to claim a possible $2.00 off my next order. I appreciated customer service offer. That’s why I give them five stars.

This company is a fraud! I ordered two dresses that cost a total of $45.98. I returned one of them that cost $27.99 and kept the other that cost $17.99 but I was charged $83.58. I refunded the $27.99. I was overcharge $65.59 beware!!!

Ordered a suit from your Mother-of-the-Bride collection and used custom measurements. Everything worked out great and my new suit will be a hit in June. My only wish is that perhaps you start offering the same outfits in a higher quality fabric. I know it would cost more but it is a great pantsuit.

This company was recommended by a friend so my first order was around Christmas. I like the variety of products they offer with affordable prices. I did encounter a minor situation on my most recent order but customer service handled it in a timely manner and I was compensated for inconveniences. I have and will continue to tell family and friends about LightInTheBox.

LightInTheBox was recommended by a friend and she really liked it. I purchased some household type things and I never had any problem.

Please aware of this company. I purchased a strapless jumpsuit with the jewels on the top trim. When we received we were so excited to open. The jumpsuit was heavy thick and didn’t fit properly. It is hard to contact company so we had to email. All we wanted was to return. The company refused to send us a return sticker and told us they will credit and to pick something else. There is nothing else on the website that we would like to purchase 183.00. They stated if we wanted to return they would keep 1/2 the amt of purchase and that I needed to return. That would be costly. Everything on website comes from CHINA

I just wanted to see if I could find a list of past purchases because I wanted to buy somethings again. But after an hour of searching everywhere, I can't find out how to actually ask someone. How hard is it to have a direct contact info?

This was my first and last time shopping at LightInTheBox. Some of their items are indifferent from their size chart and the materials on some of their items is terrible and it is difficult trying to return. The material on the pantsuits do not like the picture.

First place I go to purchase clothing at great prices. Very impressed on all the quality of clothing I already have purchased in the past from you guys. Lots of variations and styles to choose from. I always end up purchasing more than I intended to. When wanting to get that certain style or color of clothing you want to match with other accessories they have something that works. Love scrolling thru page after page of selection when hunting for that perfect piece of clothing.

April 9th, received and reached out for refund process. It states you can return anything within five days of receipt. After that, they will only accept damaged items. I had to request individual requests for EVERY item I was returning (9) of 13 items. On the 10th they asked me to confirm my measurements because that is what I said was wrong with them. The sizing was all over the place. I bought M, L, XL, & 2xl based on the suggestions and size guide on site. Nothing fit right but there was no option for “just didn’t like”.

Clothing of quality with reasonable prices with designs of amazing choice. The type that I would buy for family and self again and again. The custom design features were simple and easy to use. There has been no mistakes or not understandings with your company on 3 orders so far not the last order from me to com

Clips arrived prior to expected date--in good condition. Tried out a few by hanging a tarp from trees in back yard- Held well--well made--may need to fold tarp to grip better. I'll use them to secure the camp tablecloth as well. Grips on closure clips are not to aggressive and should not tear fabric.

So far the clothing I've ordered have all been of good value for the price and the fit have been perfect. I've since ordered additional outfits and looking forward to receiving them. Love the style and design of their clothes for men. They look very comfortable. Can't find these styles in any of the local stores.

My recent purchase arrived on time, but it took longer than with other retailers. The quality of the product was quite good. I can know after I receive my next shipment, whether I am fully impressed with LITB or not. They offer some impressive and unique items for purchase. I do wish they did not quote cost in CN$ and then charge $U.S. The cost quoted should be the cost, not use two standards.

I ordered what the website says are linen dresses. There's nothing linen or natural about these dresses. They are synthetic fabric through and through. I've sent an email to the company and would hope they respond and offer a solution to fix their dishonest product description and the fact that I no longer want these awful things.

I have been very pleased with the items that I’ve ordered from Light in the Box. I’ve recently lost a lot of weight and have needed some spring/summer linens and I love the style and fashions so much that I’m a repeat customer. I’ve ordered from the site multiple times and will continue to order given the reasonable prices (the prices are the best I’ve seen online or in stores especially given the quality) it may take a few weeks for you to get your items so keep that in mind when ordering.

I tried to reach this company for three weeks. I received my product but they sent me the wrong size of dress and then I realize that they don’t have a real phone number. Everything is a machine and I tried to do it online by the email, but nobody has response to me.

I purchased 3 shirts on 4-13-2024, order #**. I paid $17.99 for each shirt. They supposed to be cotton blend, however I received them in Polyester. They sold about 4 t-shirt in different material. $14.49 (# **) and $16.49 (# **) are made with Polyester, $17.99 (#**) and $18.99 (#**) are made with cotton blend. I did not find any item # on the invoice or on the shirt. How can consumers tell if the seller ship the wrong product on purpose or by mistake. I gave them a 3 star because the shirts fit me well and shipping was on time. Why I have to pay an extra $3.50 for each shirt for no reason?

I didn't like LightInTheBox too much. I purchased several products. The last thing that I purchased was right before December, and I didn't like those items. I didn’t like the quality of the fabric at all, and I didn't like that it didn't look like the photo. It looked really nice in the photo. I purchased two shirts for my brother, thinking that they were really nice shirts, but they were really thin. When I gave them to him, he asked me, “Are these pajama tops or shirts? “I said, “Well, they're supposed to be shirts, but I'm sorry they look that way.” Overall, I didn't get what I wanted. I feel like I didn't get my money's worth.

I have been ordering clothes from LightintheBox.com this year. All products have been great, resemble descriptions on the site, and the prices are amazing. I wore the bikinis and dresses while vacationing in Antigua. I received a number of compliments and friends now are looking to purchase from Light in the Box.

Yesterday I sent a note into LightInTheBox regarding an order I was placing for four items. After several attempts I was unable to get the coupon to work. I was unable to get the coupon to work and as a result I did not get the order placed. Today I went back to the order and found that two of the items sale prices went back to the original price and the shipping cost has increased by over $14.00. I cannot get any response and cannot get any help. If this is not resolved in the next 72 hours I will have to cancel the order and start to look else where. Contacting Light in the Box is difficult at best.

The quality of the item I purchased was absolute trash. I bought a dress for a wedding I’ll be attending and the cups in the bust are sewn so close together you can’t wear it no matter what your bust size is. I started a return ticket and I’ve been told they won’t return without a picture of me wearing it showing that it doesn’t fit properly. I’m sorry? Do you want me to take a picture of my chest because it’s the inside of the dress that isn’t made properly. They’re refusing to send me a return label. They offered me a 50% off coupon and said I can keep the dress. I don’t want to keep it and I don’t want to order another trash item from their site.

I bought a formal to attend an event. It came just as described and the quality was great. The dress was a little small. That was my fault. LITB was easy to work on exchanging it. I will recommend LITB to others. It has been a pleasure working with LITB. I can't wait till my next dress arrives.

I had ordered about 6 items mainly bras and tank tops with bra inside. Got order timely. None of them fit so I requested to return them and get refund of money. They got back to me to say, "No refunds for bras" as they can't accept them. I can get credit. I didn't want that, I want All money back. They said they can't retail items when worn. They were not tried on I said. So beware of purchasing Clothes. Read return clause.

Last week I ordered some sandals online from them, and the next day I decided I did not want them and canceled my order. I read that if I canceled my order within 24 hours I would get a full refund. Well, I did just that but have not gotten a refund or any response. I have emailed them and submitted a request for a refund but have not heard back from them. I would not recommend this company. Please do your homework and go with a company that has good reviews and a good return policy.

Company fully refunded.

First off, Quality of linen is GREAT!!! SECONDLY, The company was very informative in letting me know arrival date. I am DEFINITELY looking forward to more purchases from this website, I would also recommend to my friends. Very worth it to shop on this site. I was a bit skeptical as far as sizes but I got it right, LightInTheBox will be highly recommend.

I really love the dress, the cross body bag, shoes etc. that I have have purchase. I will likely be ordering more as I go. The quality of the purchases I made have been satisfactory for the price. I am not disappointed. The deliveries were made in a timely manner. Thank you!

My husband like his sandals. My first time shopping with you is great. I will be ordering more in the future. The delivery was good. The processing of my order was quick. The delivery date was of my order was on time. The website has extremely nice items. And very reasonable. A great selection for all things you're looking for. I'll be placing another order soon. For myself. My husband can't stop looking at the website. He's very pleased with the selection of men's clothing.

The shirts fit perfectly on me and feel extremely comfortable. Can’t wait to wear them on vacation to Aruba in July. I plan on buying some more clothes as the weather starts changing to warm weather. I wish I would’ve bought them sooner and heard about your company sooner. I will definitely tell my friends about where I got these shirts from and the price that I paid for them. They will be speechless when I tell them. Great looking shirts.

It’s a good place to get cheap versions of interesting designs. Unfortunately the fabrics and overall quality are so bad the stuff only looks good in pictures. Also their return policy is awful. Almost non existent. They wanted me to pay shipping back to China. The cheapest way is more expensive than the shirt I was returning. Never again will I buy from them.

The men's polos are exactly what we expected, very nice fabric, color are vibrant. Very satisfied, this is our fourth order with Lightinthebox and we are not disappointed with the items received. I have recommended this site to family. Their customer service is also great, always helpful, They even advise us if the order will be delayed and keep track. Also will suggest that the order can be cancelled if wanted.

I wanted to warn people about Light in the Box. I ordered a dress for my son's wedding that was over $200. When I received it, it was unwearable. I tried to return it and learned that this place is a scam. They pump out poor-quality things and won't let you return the merchandise. After your first correspondence with customer services, they are unreachable. I'm totally ignored. Don't buy here. You'll regret it.

I ordered a raincoat in March, received emails about delivery. Received “a It's been delivered”, I DID NOT RECEIVE IT!! Can’t get in touch with anyone to inquire about where it went!!!! I’M NOT HAPPY.

Received my order this week of items purchased from Light In The Box. There were 8 different things I purchased - for myself and my young daughter. I was extremely happy with each item as it met my expectations and was as advertised. Have already started enjoying these purchases. Have enjoyed using this company for clothing.

Do not purchase anything from Light in the Box. The quality of the clothing is poor and the company makes it very difficult to return items. I tried calling the warehouse where returns are sent and there’s no phone number. I am having my bank dispute the charge because they refuse to communicate about the issue. It is my belief that they count on consumers not following through with returns because they make it so hard. Be warned.

Thank you very much for your professional service. That’s why we will continu to but with you. Our experience with the customer service was very nice. We are waiting for the credit on our account to place another order.

Customer service is very very good and always helpful! You are not left waiting forever, response within hours or before next day. I had to exchange item after I had placed order, they messaged Back and asked for a Bit more clarification and after that it was all set. Keep up the great service!

So far I’ve liked most the items I’ve ordered. I’m sad that shipping takes so long, I’m impatient! The only downside I’ve found so far, after 3 orders, is that if I don't like something, shipping back is $$$ and not worth the cost so I keep the item & can sometimes sell it to a friend that it may fit.

Bought three items in an order: two pairs of boots and one ceramic soap dish. Two of them turned out to be good. One pair of boots is not working given the lack of the calf circumference info provided in seller's size chart; I was able to get my refund without big problem though, which is good. Given the satisfactory rate and what I paid for the goods and the shipping, I am generally satisfied with the experience, and likely to purchase from Lightinthebox again.

All the items in this order were great. I purchased a shirt for my brother with 2 of his favorite pictures on the front and back. It turned out awesome. He loves his new shirt. I love the 2 new dresses they will be nice for my cruise. I purchase all the time from Light in the Box. They have great customer service. You do need to read the sizes on clothing to order the correct size.

I was really nervous when I ordered the dress. I had only 2 weeks for my daughter's prom and I didn’t know the quality or timeframe from this company. I was surprised and glad I chose them for this special moment. The quality, service and shipment was perfection. They updated along the way and my daughter was beautiful on her prom night. I will recommend over and over and use for myself

I love this hoodie. It's light and comfortable, and warm enough to pop on on a spring day. The delivery was fast, and the price was very good. I know to order 2 sizes larger than my usual North America size which is XL. I will be ordering more from Light in the Box for my summer wardrobe, when the weather warms up.

Very good price and nice looking going to buy more and share my experience with my family and friends. Thanks and keep up. Good price and nice looking. Going to buy more and share my thoughts with the people that are coming from the world and nice looking at the way. Lol

I was a little concerned when I ordered my dress. However, I gave my measurements and the dress was perfect. It was just a little longer than I had wanted to be, but that was because I measured the length to the floor instead of my ankles, but overall, the fabric was great and I am looking forward to wearing it to my niece's wedding in July.

I stumbled on this website looking for a red outfit. Well sometimes looks are not always as they seem. I ordered this red outfit along with a few other items tattling $344.00. Well the red jumpsuit did not fit, it would not fit over my rear end. Yet they wanted me to send them pictures. Now they claimed it was custom ordered. If it was then there would hav been room for that zipper to pull up. I sent an email because that's all it allowed. Then Pablo responded and offered me $136.00 in rewards towards future purchase or $96.00.

Many clothes are not what they appear in the promo pictures. It may look like a suede jacket or shirt but it's just a print on cloth and not real at all. You can see reviews on the Light in the Box site but there is no way to leave a review. They don't appear to be real reviews from customers

They ripped me off on my order. They said I had the wrong address and sent it back. I verified the address was correct. They want 50% of the price and shipping to have them send me my order again. This is a ripoff.

I received a refund for my purchase. It took a while to get this resolved, but I am happy with resolution. The customer service people I dealt with were all very helpful.

I sent an email requesting an exchange of two shirts that came in large and I need them to be a medium as they’re too big. The 3rd shirts I ordered in duplicate and need to return it. It has been very difficult to get any type of response from you all. I love the shirts that I ordered but I’m not happy with the response that I’ve received from you all. Can someone please contact me at **.

While the shipping time was longer than I expected, Megha with customer service was able to help me get a partial discount on shipping, and I really do love the Link hoodie I got.

LightInTheBox was able to resolve my concerns and I was given a full refund.

So far I have been VERY pleased with my purchases. The clothes fit me perfectly and the quality of material and stitching was very good! I'm sure that I'll be purchasing again later on this year. I highly recommend this company, because so far they have been good and I've been so pleased with what I've looked at too! I have ALREADY been telling some of my friends about the good deals there.

I made several recent purchases, all of which have been extremely satisfying. I’d like to re-order several of the items (namely, several sports bras with lace inserts) but have been unable to retrieve my orders for selection and reorder. It would be great if this was available as it is on many other websites.

The staff at LightInTheBox were not only professional, but extremely efficient and more than fair with my issue. I was not sure if I would receive any type of reply and the company went out of their way to be helpful. I will be more than happy to continue using this company for my needs.

Be forewarned. You would be advised not to deal with this company unless you are a skilled tailor for the "made to order" dresses..You must be careful to "tweak" every criterion regarding your body shape to the customization of dresses that are even listed as/listed with standard dress sized items. It more than likely will not fit right, and now re-altering it will be expensive, if even possible. Under any of these pressures, exchange or refunds are NOT POSSIBLE. Even standardized sizes are, and I quote “made to order.” Be forewarned.

First time order from this company. Was a bit concerned after I ordered and paid that it was an international company. However as I kept up to date on when I would receive my items, LITB was very good in keeping me informed on each step, i.e., when it was being processed, packed, shipped and when I would receive. Very pleased with this company.

I ordered some shoes. Was a little skeptical if they would fit and when I received them by my surprise they fit very well and very comfortable. Also I am highly pleased with my pads. Very comfortable. Very pleased with the fast shipping even though it is a little high.

I purchased these very comfortable shirts. They feel great against my skin. The sizes description are true. Nice quality and very stylish. Great deal! All my friends ask me where I bought my shirts and I tell them Light in the Box. I also show them the app. I left the ladies know about it too!

After I finally received my item (took 6 weeks) it was too small although I ordered one size larger than I wear. They would not allow me to return the item even though they advertised that you could return them. The dress was cheaply made and unwearable. I lost $180 and would never buy from this company again!

Bought literally dozens of products.. The clothing is a scam about every third order didn't match the sizing charts. I tried six times to get a double breasted blazer, then were at least 4-5 inches out from the sizing charts.. And then customer service complained about the return postage costs. Suits pants all are great quality but I have at least 4 that don't fit because the sizing charts do not match the garments. When they say allow 3-4 cm for manufacturing, you don't know if it's, bigger or smaller but on every occasion it's smaller very little is done by the support team the reviews are a total setup, with most being written by friends by the looks of it. I don't think they will be around much longer with TEMU providing a far better service in the pacific region. Less stress and less hidden costs.

Receive package on March 26th, wasn't expecting it until April 2nd at the earliest. Appreciate the effort, unfortunately the package was already opened and a item was missing, one piece iceball maker Kettle kitchen accessory, White. I need to talk to my mail Courier. Very pleased with what items I did receive. Looking forward to doing more business with you.

I was partially refunded and appreciate the company’s efforts to resolve the situation. The person who took care of my claim was very courteous and respectful of my needs. I highly recommend this company to other buyers. I will continue to purchase from this company because of their professionalism in resolving my claim.

The items were very nice once received. Did take longer than I thought to receive the items, but that was not an issue. There were several items purchased for my husband that were smaller than the size (measurements) should have been and two pair of shoes were about 1/2 a size too big, considering the conversion size from US. I planned to exchange the items and discovered one of the items was not available in a larger size so decided to return those items. I was offered a refund for those items and allowed to keep them to give away rather than send them back, which shocked me. I had never heard of a company doing this, but was pleasantly surprised.

I was very happy when I received my 2 hair pieces. The shipping took a little long but was worth the wait! Both hair pieces are really beautiful, the shorter and longer lengths are nice and fun to switch up! I personally find them to be a comfortable fit! I highly recommend!

I was very hesitant to order from a company who uses overseas manufacturing, not only the time involved but sizes, styles and fabrics. The time involved turned out to be almost as fast as in country services, which was surprising. The sizes, along with customer feedback about their experience, is quite good. The styles are very varied so I always find things I like. It has taken a little while to get used to the fabrics but they’re fine. They seem not natural fibers, mostly, which I am not used to but they’re still nice and could be the reason why the prices are so low.

Although some of the dance/street shoes I order are too stiff, many are so good I order them in all colors. Love that because I have wide, sensitive feet, so this is a win! However, only 1 of the 4 special event dresses I've ordered are true to the size I ordered and looked exactly like the picture. The one great dress is PERFECT, though--love it!!!--but I'm not likely to order any more fancy dresses. Also ordered a lovely Bridgeton-style tiara and am likely to order more.

Customer service resolved my situation.

I had a good shopping experience with LightInTheBox.com. The multiple items arrived as described. They were all as described and expected. They were all in good condition, and I was informed on the status of the order along the way. Will buy with them again and recommend them.

All of the items I have purchased fit well and run true to size. The items seem to be of good quality. I am very pleased with all of my purchases. The only slight complaint I have is the time it took to receive them. But with shipping to California I understand why. I just have to expect that and order sooner.

I ordered a jacket and a pair of boots from Lightinthebox in January of this year. After a month with the occasional email noting "we're just about to send you your stuff!" I received an email saying "we don't have any more stock of the jacket you wanted, here's your money back". Then last week I received the boots I ordered. To say they were ludicrously unlike their pictures on the website would be a complete understatement. They looked like if you asked an alien to make you some boots, and gave it very little information about what boots were.

I ordered a shirt and paid extra for expedited shipping - before selecting expedited shipping, the estimated date of arrival was 3/16. After selecting and paying for it, the time frame changed to the 16th-25th. Needless to say, the shipment arrived late. Not only that, the shirt was very poor quality with an industrial size zipper- not a clothing sized one. The material was similar to a tarp, not anything clothing in the US would be made of for sure. I have filed a ticket as requested by the website. I am asking for a full refund including the shipping portion.

Ordered six lady golf shirts- although took a little while to ship-It took more than a couple of weeks- but you can track the shipping process. Everything came exactly as ordered and the sizing was perfect. Ladies 12 is a size L for tops. I will be ordering again from this company.

I ordered a pair of men Cargo pants on my size, but when I received the pants the pants did not fit. According to their costumer service associates they said that I've missed the return window time which is 7 days. I figure out this is a Chinese company and they give you limited time to return any item.

The print is too low and the bottom portion of the print gets covered by my pants. Either the print is too low or too big. I like the saying on the shirts and I already order more. I hope these aren’t the same. If they are I won’t be ordering anything thing else.

All order I've done was super. I have nothing to Say and I recommend 100% LightInTheBox. Big thank you. The shipping is on time. Quality was good and the Price too and you can Found a lot of things on the light in the box. It's awesome.

The products were priced reasonably and though there was a long wait between ordering them and then receiving them, they were exactly as the site described. Quality was great and they are holding up well. Definitely will be considering more purchases from them in the future. The shipping process, though lengthy, provided updates throughout so I always knew confidently where and what was happening with my order. Thanks!

The shirts were shown as being tight fitting, but when you order them based on your personal dimensions they are loose. It appears they make the product after you order so they are very slow. Return policy is designed to keep your money- it requires redundant interactions with the company before they will give you your money back. They do not cover return shipping and it is international so would be expensive.

Customers are getting too much commercial email everyday, every while. It is annoying. Delivery speed is horribly long, in average is one to two months long. Packaging is horribly bad. Packages always arrived with dirty and damaged packing. Merchandise are old, dirty, cheap material and low quality. Quality need to be improved, delivery time needs to be shortened.

Excited to share with my grandson and family; very colorful; lights are practical and easy to use; materials are good; clothing sizes fitting good; very versitile around the home and many family members have positively commented on them and inquired as to where they could also get items; make great presents for birthdays and holidays.

Ordered these shoes. Exactly as described!!! Well made sizing is right on. A small delay in shipping but it was the Chinese New Year so I understand. Other orders I have made were shipped very fast and have not been disappointed with products and prices!! Will definitely be ordering more clothing, shoes, boots and products as needed:

Terrible Experience! Don't order from them! They're based in China, which I wasn't completely considering where they were located when I ordered. So now I have a $48 cheap-looking, ill-fitting jacket. And when I requested to return it, I'm told I would have to pay to ship it to China, which is going to cost AT LEAST what I paid for the jacket. So I've lost money and have nothing I can use to show for it. My own fault, I know. But please do not order from them - because if you don't like it, then too bad. Nothing you can really do.

Good overall experience, I wear the clothes all the time and the prices are reasonable. I like the selection of clothes especially the cargo shorts. I will be a return customer and the website design is intuitive. The cargo shorts are lightweight and especially good to wear in the summer time.

Based on photo and description I purchased a dress from Lightinthebox.com description and photo was mid thigh ivory beautiful small lace pattern with V neck and skintone tulle as well as mid length sleeves. What arrived was bright white above knee large lace with white tulle and sweatheart neck/breast area. Very cheap and poorly done. With much disappointment in product received I attempted to contact them for return. They offer for you to keep the item and get 50% toward another product, or 30% cash back. I disputed for several days requesting full refund. They simply sent me the same message they already sent me. No attempt whatsoever to correct it. I then took it further with my credit card company to dispute the charge.

My only gripe with Lightinthebox is that it sent the wrong color Map of Africa shirt to my address. I specifically requested a beige and BLACK shirt. Instead, it sent me a charcoal grey (or blue according to its website) Map of Africa shirt. I submitted a review upon receipt of the 2 shirts and still have not gotten a response.

Way too long between ordering and getting your order to you. I ordered in Jan and didn't receive package till end of Feb. With Amazon you have your package no more then two wks. Waiting a month is unacceptable. Stop sending me updates on stuff I have no need or want. I will pick my choices.

I really like the choice of colors. Products are good quality for the price. Pay close attention to size charts for each individual product. I have been excited to see something I really like and just select a Large like I normally wear and end up getting something that doesn't fit. Fun stuff! It does feel like waiting for Christmas because of the shipping speed....

After posting my review, I received an additional message from customer service stating that they would issue a refund. Despite the hassle it took to get this resolved, I believe that they made effort to properly make this right. I have also suggested that they make their policies more transparent so that future customers are not faced with this same issue. I hope that they will make these changes.

My wife wanted bike pants with pockets, so I ordered: Women's Cycling Shorts Padded Cycling Underwear Bike Padded Shorts with Pockets 5D padded Bottoms Mountain Bike MTB Road Bike Cycling Breathable Sweat-wicking Sports Activewear. What we received were bike pants with NO (NONE) (ZERO) pockets. When I wanted to return, they said, "We'll give you 40% and you keep." Great deal.

Great products, and the shipping team does a great job. They kept me up to date on shipping progress and my order arrived when they said it would. Sizes were true to their chart and true to the picture I ordered. Will order from them again in the near future. Thank you.

For the most part items were of good quality but the sizing chart is not very accurate. Most of the items did not fit as were all too small. Customer service was really great though in giving me a refund for all items that did not fit. All in all I am satisfied with the company and am waiting for my second order to come in. Just hoping these ones fit.

I ordered three (3) bathing suits for this upcoming season, with the intention to hopefully liking just one more than the other two, then returning the other two. I couldn't believe how beautiful and incredibly well made these suits are made and at such a reasonable price! I honestly love them all and am keeping all three of them!

I just received my two dresses to try on for my daughter's wedding in April and when they came in they did not look good on me as I had hoped. I saw the return policy was 7 days from receipt of the product and when I contacted them to get a return label they advised me that these dresses are not returnable - not even for store credit. This company misguided me by stating that these dresses are "Made to Order" which they are not - just standard size dresses. I expect a full refund and will pay for shipping.

I don't know, but what I can say. I love shopping with LightInTheBox. They always did me right. I have never had any issues with them and I would continue shopping with them. My order always come on time. The product is always as is. I would recommend the site to all my friends.

Everything that I have ordered from LightInTheBox has been awesome. The graphics are awesomely detailed and gorgeous and it is so easy to order. You just pick something out and order it and pay for it and they ship it right to your front door. It is that easy!

I had previously ordered, and received, one T-shirt. It was exactly what I had ordered and the stencil was of high quality. Because of this I placed another order for 4 more shirts. I have not received them yet and that is the reason for only 3 stars. The order was placed 1 month ago and they still haven't shipped. I never complain but I think when you place an order for over $100 they should expedite that order.

I had ordered the golf shirts for a golf tournament my girlfriend and I spare playing in Mar 20,2024. Disappointed we probably won’t have them for the tournament but was very pleased with the options to cancel or accept a discount on my next purchase. I wished the info came a little sooner after my order so that we may have been able to replace it.

I liked all my items that I bought online. They were delivered quickly and the style and quality is very good. The size was right for all and the colours of the items is attractive. The price was all right for the goods received and I would like to shop on this site, again. There are many products I like.

UPDATE: The company resolved this issue for me by providing a refund. They seem to have taken down the listing for the product as well. I would check other buyer images before ordering to validate the images are not photoshopped and to get a real sense of what the items look like.

Their website is always as user-friendly as I would like it to be. But as far as what I look for, some of the things are hard to locate. They have a lot of cute jumpsuits and that's one of the things that's hard to locate on there. Also, their sizes are kind of wonky. It is a China website so sometimes, I get a little surprised. But I tend to order big because I am a seamstress and I can take things in if they don't fit exactly the way I want them.

The clothing looks cute online but when you get it, most of it is all polyester. Also, it was hard to figure out what size to buy because you have to really look at the small print and know where to look to make sure you're getting the right size. I have about 20 different things but only three that fit. I have a whole huge box full of stuff that I didn't return that didn't fit. It's hard to get to customer service and it’s hard as well when you’re on the site. Polyester is a cheap material and looks pretty. It doesn’t fade. But it’s the last thing you want if you're a plus-size person trying to buy something online.

There were a few problems with some of the items that I ordered. All of the agents that I dealt with were extremely professional, and did their very best to assist me in getting alternative items. They returned my inquiries promptly and politely. I will continue giving LITB as long as the customer service remains A1. Kudos to LITB!

Sizes are quite small, not North American sizes, aside for that it was a pleasant experience. I will only shop for housewares and lawn and garden going forward, the quality of the clothing I did order was satisfactory.

Beautiful material, very plush. I find it very comfortable. Size could of been 1 down. All in all very satisfied. Will go with jeans as well as dresses. Company needs to speed up there times in delivery. Otherwise satisfactory. Great prices. But sometimes the items are not exactly to picture which is disappointing.

Didn't like the fabrics. Worked hard - as required - and managed to return merchandise. Have info on package having been picked up by them. Left several voicemails. Never was refunded money or had voice mails answered. Giving up but sharing this warning.

Perfect fit (I ordered one size up based on their chart). Looks great and very well made. Even lined. Shipping was a bit slow but not by very much. This is one of many orders I have done via Lightinthebox. Each time I have been very happy. This is a legit business!!!!

I love my teddy bear coat. It came as pictured and fits me perfectly. I like the hood that ties so keep my head warm too. I have a rescue dog and it is cold here in North Carolina and it is nice to have a warm coat to take her out. So glad I found you and this coat on sale. Perfect timing! Thank You!

I placed an order of 6 items In January. They sent me an email stating that they were out of the 1 item a black skort. They refunded that money for that skort and never delivered the rest of my order. I have sent customer service emails with no response. I tried getting into my account and the password is wrong. I tried to reset my password and they won’t reply so I can't change it. The order was $155.00 and they refunded me $37.00 for the skort. I bought this for a upcoming vacation and I just want my money back.

Very Long time to receive MY order. Took more THAN 2 1/2 Weeks. Very difficulté to Communicateur anything. It is Always in English. English is Not my Language. I am french and I can not receive Anything In French. For me it is Difficulté. I Am Considérons To change to TEMU. TEMU I Hope I can receive service in French.

I can't believe it! I placed my order back in January, and here we are in February, over six weeks later, and I still haven't received my items. It's absolutely ridiculous! And to make matters worse, when I try to contact customer service, all I get are these automated responses from artificial intelligence. I can't even talk to a real person! This is beyond frustrating! On top of everything, the event I needed these items for is only four days away, and I'm left empty-handed. This is just terrible service all around. I can't emphasize enough how disappointed and angry I am. I urge everyone to be careful when dealing with this company.

I usually order clothes without an issue and they usually fit and are enjoyable. Every now and then, there is a faulty order and it's not delivered on time. I reach customer service, and they are helpful, but they are also unresponsive and quick to amend without actually amending. I just need to know when things are coming, and not have it assumed they are there when they are not.

I didn't like the idea of ordering dancing shoes online but a friend talked me into it. Shoes arrived at the earliest date they gave me. When I tried them on with normal socks shoes were a little tight. Wore them dancing over the weekend with thin socks and these felt great. Shoes look good and I received a couple compliments on them.

I love the dress. It fits everything that was listed on the website. I’m looking forward to wearing it on my wedding date. I’m extremely excited. It is also true to size. The dress is exactly what I was looking for. My seamstress stated that it was beautiful as well.

I was hesitant to order from this company at first so I read the reviews first. I've ordered from them 3 times now and have been totally happy with my purchases. Even tho they have offered a discount if I put in a good word, I would still be glad to give them a 5 star rating.

I was always weary of using online ordering for clothing. But each time I have, the product fits perfectly. The colors are vibrant and many ask where I purchase. I've recommended your website to many. Should look at a referral incentive if not already established perhaps and I'm not familiar with that process.

When I ordered this electric blanket, I ordered the wrong PLUG. So I gave the company a message that I ordered the wrong PLUG. So since I am disabled senior, they sent me at no extra cost another electric blanket EU PLUG. SO this means that I now have TWO ELECTRIC BLANKETS WITH THE WRONG PLUG. Since I live in Canada it s/b a UK PLUG. GET IT.

I was sent the wrong color of shirt. I asked for yellow and black stripes and received navy blue and yellow stripes. When I asked to return it, I was told I must return it to CHINA. They then sent me this: 1, If you like to keep the order and save the trouble to return, We'd like to provide you a reward which equals 50 % of the item price, you can use the reward directly with your next order just like using a coupon. 2, We would like to refund you 40 % of the product price if you would like to keep the order. You may either give the item to your friend or sell it locally at a profitable price. 3, If you still prefer to return for refund of the item price, we totally understand that, please let us know so we can send you instruction of how to return, Please be kindly noted in case of return package should be returned back to our China warehouse and unfortunately we have no prepaid labels.

Thank you for the refund.

I have ordered several products from this company and all have been above and beyond my expectations!! I love all that I have received and will continue to place orders as new products become available!! The quality is perfect. I have already referred others to order from Light In The Box.

I have made 5 purchases. All have been great from wearing my new clothes to having them shipped. Also sent a note on one of my items. Picked the wrong color and there was no problem having it changed to the correct color. I will be buying again. The website is also very easy to find what you are looking for.

I placed an order and received it but they sent me the wrong item. I ordered 2 pairs of linen pants in black and white. I received the black ones but rather than sending me the same pants in white they sent me another pair of black pants in a different style. Of course I informed them immediately and requested that they just resend me the white pants that I ordered and that's exactly what they did. That's what I want to make very clear, they go to great lengths to make their customers happy. Especially when they goofed up. I haven't received the re-shipment yet but they have been shipped and I should have them probably by or before Monday 2/5.

I am so very please with every purchase I make with Light In The Box. Using the size guide with the items is very useful since the S, M, L, XL are not the way to find the correct size but by using the bust and hips measurements that come with the description. The clothes are well made and the selections are awesome! I get compliments!

Light in the Box resolved the computer error where the wrong dress size was ordered and will send the appropriate dress size. I look forward to receiving and wearing the dress. Thank you

I was contacted within 12 hours of this review and the shipments stopped and full refunds. I give it a 4 because I had to go this route to get assistance. It seems to be the same person handling all these issues so maybe they only have one person in customer service?

Perfect little gift for someone to give. The roses and bear in the tin is very cute. With different colors option I am sure you can find the right one to give for your partner. The price is right and will be delivered in time for the big day. Thanks to LightInTheBox.com.

Really happy with LightInTheBox. Excellent prices, most are half what you would pay at a Walmart. I didn't join as Gold Member at the start but after getting my 1st order, I made a couple more orders and knew that I would be buying more so I joined and now enjoy $4.99 for shipping and the savings on not paying full price for shipping that the Gold Membership would pay for itself after a few more orders in the near future. They have all the cool little gadgets for good prices and lots more. I picked up a laptop bag (thin style) just to help protect it and it was under $10!!! Bought a nice Men's White winter Bomber jacket (very nice coat) for under $40. I can't lose even if it only lasts for one season. It's well worth it. I RECOMMEND that you join as member.

I've purchased different things from LightInTheBox. They have different-looking things, prettier, and colorful. My favorite purchase is one of my tops. It's very comfortable, long-sleeved, and light weight.

While I waited for my order, 2 items got CANCELLED without my approval or knowing about it; not only once but twice, on 2 separate occasions!!! I did not want to cancel these 2 items, and I want them replaced!!! *FYI....Ask the customer if they want to wait for more stock, want to exchange for something else, or want a refund...."before canceling on the customer!!!" It took 6 weeks for part of my order to arrive!!! I say "part" because of them canceling 2 items, without my permission!!!

Updated on 01/28/2024: I was advised that a full refund will be provided by consumer affairs and this is not the case. Lightinthe box are thieves, they stall your communication, make you wait 1 business day, give you the runaround to allow days to go by and justify not trying to cancel or provide full refund. Consumer affairs advised I would get full refund. Right after that this company cancelled order advising they were going to refund 123.00 out of 215.93. Need to understand when and if I will be getting my full refund. The company ignores all communication with concerns. Please people do not use this website. You will take a loss.

I do Hope that I can get a 15$ of réduction on the latest order. This is not the First Time I do order with your company. You can Check my previews orders. I believe that you will fulfill my wishes, so far I was satisfied of your expédition. Great experience of shopping online.

The dress was a pretty little dress for my kid but it was much larger than expected. I am attempting to exchange but not sure how this will all end. I had to pay for the return shipping for two shirts and the dress together which was more than I paid for the two shirts. I had to though because I do want the dress exchanged and I had to make it worth my while but I’m not sure it will be. The shirts I ordered for myself were tiny and very see through. The padding in the bust was so obvious.

Light in the Box is a unique and fun place to shop. It has quality merchandise and excellent prices. I Have bought several shirts there as well as pants and I am extremely satisfied with them. I would highly recommend giving it a try! (Some of their shirts are really hilarious).

The shirts I purchased were good, the style was right but you have to order them two sizes larger to get a proper fit. I haven't ordered pants or shoes for this one reason alone. The other items I bought were just what I wanted. I plan on keeping the app on my phone a while longer and I will order more.

Fair experience overall! Items got delivered within provided time frame. What I didn't quite like is the colors from both sweaters, which were much pale (like faded colors) compare to pictures shown. Could relate to size chart provided and sizing was quite right. Fabric is okay, not great, very thin compare to what I was expecting from a hoodie/sweater and have no soft layer inside of it. Feels a bit cool on cold Canada winter days!

The only downside is delivery time, very long. Also returns should be free. Very expensive to send back and what is offered is really low as a compensation. Would recommend to be able to print return label. It would be better and you would sell more. I would prefer to exchange and buy more and it was free.

Products are as described and the electronic ones work well. Tapestries are pretty. The tracking is fairly accurate so you know where your package is and they keep you informed as to where in the packing and pick process your order is. I will probably be ordering a few more things I have my eye on in the near future.

At first I didn't know what to expect from LightInTheBox, but with the prices being what they are, decided to give them a chance. I'm glad I did as the products I purchased are all really good quality and available in my size (except for shoes). I've placed 2 orders now and both have been handled perfectly with no complaints on either. Everything has held up to being washed and dried so far and are very comfortable. I will be purchasing more items from LightInTheBox in the future!

I'm very happy that while there was 2 items that were either defective or missing pieces to the tank top that LITB is taking care of sending me replacements thankfully. Once I get these 2 replacements I will be able to finally wear them & enjoy them. Thank you LITB.

I will start by saying I love shopping at LightInTheBox.com. Most of my wardrobe consists of 3d hoodies with heart designs or stars and really upbeat happy designs. I am a recent double amputee. Lost my legs in 2022. Being able to have exactly what I see online delivered is wonderful. In the few instances where a problem was encountered the customer service team is superb to deal with.. I am happy I found them.

I bought leggings and skirts for my wife and the process was very simple. I had everything on time and the quality is excellent. The way they described it is the same thing as what I got.

Perfect fit. Looks good on me. The only thing is that it takes a while to get here. I bought a beautiful wig and I love it. Very easy to brush without tangles. I have got a lot of comments on it. People love the color of it. Thank you so much. I will keep buying more from you.

LOVE my new blouses and jacket. All well made and quality fabric. I buy a lot of clothing and love the variety of gadgets. Every item I buy from them is of excellent quality. Fast shipping. Will continue to shop on their site. Amazing products and variety. SAFE SITE. HIGHLY RECOMMEND.

I have ordered many times from LightInTheBox and have always been satisfied with the products purchased. The product that I ordered always had good value for the price. The delivery have always been within the the time estimated. I am overall satisfied with my experiences with this company. I would recommend Light in the box to my family and friends.

I absolutely love the clothes. Very very nice look and the quality of clothes exceptional. The shipping time I really don't mind. It isn't that long considering it's in a different country than I live in. So I would expect that time but however I paid to be a gold member and it only lasted a couple months because I went to go place another order and unlike the 499 or something like that the standard shipping is supposed to be they want to charge me $35 for order. I really like the products.

Women's Coat Casual Jacket Outdoor Street Daily Spring Summer Regular Coat Regular Fit UV Resistant Breathable Streetwear Elegant Long Sleeve Solid Color Lace Green White Blue Fall. I ordered 2XL and received a garment that is a small and labelled incorrectly, the quality control is getting worse!!!! I cannot get my message to customer service on the website!

I found LITB’s web site last June and was blown away. The different designs, bright colors, and outrageous artwork on their shirts are nothing short of amazing. I recently became a recovering alcoholic and the new clothes I bought from LITB has been a big part in my new life. There have been nothing but compliments about my new wardrobe. A few shirts have had a few issues but LITB more than compensated for this. I have bought around 130 different shirts from them and plan to buy more as Time goes by. Buy from Light In The Box and save! Robert **

I love the dolls. I don’t like that we don’t have discounts codes more often. In particular my order before last one was total disaster. Washing machine didn’t work at all and light that you sent me are missing parts so cost me after your refund additional $19. That experience was very frustrating.

I bought three of these light bulb cameras to watch my cats, I am satisfied of the reception as the reception is quite clear and the coverage is even more than I need. I am also very satisfied of the delivery that came earlier than I thought. In conclusion I am satisfied of the product and entirely satisfied of the delivery.

I ordered a few dresses, shirts and a pair of handmade shoes. My order arrived on time as quoted, it can be tracked all the way from packing to delivery, nice and easy. Products arrived in great condition, clothing fits well and made well. Now the shoes are handmade and well worth the cost. They are beautiful and fit me so well and better than any shoe I have purchased any place before, I love them. My feet are narrow and these fit me like a glove and are comfortable.

I love this company! I get a lot of 3D/optical illusion shirts from here and literally always get comments on them. Some have tried to grab at the shirt, and about other shirts it makes them feel dizzy. I have also submitted photos to have put on shirts and every one of them have turned out great. I actually have a few more photos to submit to have made into t-shirts.

Good product, good value. I have purchased a number of products over the last few years and am very pleased with the service. I would highly recommend this site and will use myself again and again. Currently I am wearing a very warm fleece shirt pullover perfect for the winter. They also sell a wide variety of products and I recommend you take time to browse around and take a look at them. Shipping time is more than reasonable.

Leggings have no stretch at all and won't go on my skinny 10 year old grandaughter much less my tiny daughter I bought them for. This was Christmas gifts and very disappointed. How can I get them returned? I need a mailing label I can send to them as they live in Alberta.

I received my order and once again quite pleased with the quality and sizing. Even though items are shipped from China and it takes 3 weeks to receive, all items were as described. Unfortunately one item was unavailable and had to be cancelled. Refund was processed very quickly. I would recommend Light in the Box to my friends, I have already ordered from them twice.

I had an issue with one of the items in my order with sizing and material. I was refunded my money and I sent the item to one of my local charity stores. One issue I have with LightInTheBox is the quality of items is hit and miss. The type of fabric is not listed correctly, the sizing charts are different as some are product size and some are body size. When I look at items I usually read the reviews and go by them. I wish they had a better return or exchange as I don’t want to be stuck with crappy items..