LightInTheBox Reviews

Not only did I purchase a gown, but a wrap for a military ball in the USA and when it came-everything was perfect. I did type in the wrong numbers, but it was a good thing I did and my dressmaker corrected it and now I have a ballerina length dress of my dreams and told I looked like an angel by a few US Marines that night. Going to order more gowns through them for business events.

I bought Xiaomi powerbank from them. Everything went well, shipping is good, they have also option to add tax insurance, so you will not pay tax. Product came great packed and I'm really satisfied with quality. Prices are good too. You can use coupons, which is great and they have pointing system for purchase, review of product, so you can save lot of money. And they have site in my language that is like a cherry on top.

Ordered a Xiaomi powerbank. I already have one. Shipping was quite solid and faster than in other shops (around 15 day I guess). Powerbank also had no problems at customs. Would purchase here again all the time! Nice shop.

I love the clothes, is the same as the description product. I ordered twice, and had a great experience. It was what I expecting for, love the fabric, and the fast delivery. I going to buy again. I have my wishlist full of items that I want to buy. Is there some other products that I can buy, not just clothes and I love that.

The product is fantastic, very practical and beautiful. Xiaomi always innovates in their products. I really enjoyed the possibility of seeing the notifications directly on the bracelet. The store sent the order quickly, nicely packaged.

They have such a vast variety of items to choose from and they do put the customer first, I received a military watch that did work, making my satisfaction first didn’t appear to be an option. They were great about reimbursing me. I call myself a LightInTheBox shopper. I truly enjoy it. It’s fun all the time especially for Christmas shopping. Thanks.

I received the drone in a very short time from the order. The device is functional, without damage, working properly. A favorable price encourages me to continue shopping at LightInTheBox.

Very nice shop and nice customer support. Responds fast and resolves problem fast too. Either shop is good and quality of products is good. Sales are good too. For example I bought my power bank for 15 dollars which is very good price.

Easy to use, easy to track. I would thoroughly recommend this Company. Delight to deal with! Will be using them again. I get goods delivered to the UK or the US depending upon where I am at the time!!!

I have bought several items from LightInTheBox, and the service is good, sometimes the prices is a bit high though. But when the price is right I can recommend LightInTheBox. Especially for LEDs and electronics.

The experience with LightInTheBox was great, the products arrived on time without damage and I was also given a free gift. I recommend it to anyone that is interested in buying products most especially electronics and clothes online.

RGB LED strip set (smd3528, 5m (roll), RGB, controller, 3A EU - power supply transformer) has arrived at 22 days to Middle Europe. Everything is okay. Quick shipping to Middle Europe, Slovak Republic.

Buy cheap. Buy fast. Delivery fast. Buy a lot of things. Very good delivery. Good response on consumer service. I will buy more when I get time to do that. Delivery go very fast to Sweden. Good job. Good Price. Good products.

I needed a Micro SD card and in my area it has a high price. And previously I had a good shopping experience on this website and so I had turned again to them and had found what I wanted with a good price and I had ordered in here. It went smooth the shopping and the shipping as well. I would turn to this website again if I need something.

So far this is the best online shopping ever for me. My order was delivered ahead on time, the specification and pictures presented for the items is accurate and update of shipping is excellent. Love it.

The price was too hard to pass up and the watch was delivered within the time frame they gave me. I would definitely recommend buying from LightInTheBox to anyone looking for affordable smartwatches. Cheap prices, good service.

The shoes are nice and comfortable. The sole is soft and lined with fabric for better dancing. The size matches and the shoes hold well when dancing on the leg. I ordered one more daughter and I recommend it to other people.

Customer service was quickly answering my questions and when a problem occurred with duties they offered to help immediately. It is very clever to give customer the option to pay in advance for customs duties. With a minimum fee if duties are to paid they give back the whole amount.

Great online shop with many different items. I have ordered clothing and am never disappointed by what I got. Prizes are low compared to other shops and the quality is great. Easy searching site. Fast delivery with updates where your packet is.

I made the purchase of 1 Smartphone and it was very well packaged and gotten quickly, as the rates were met by the insurance you purchased and great service. Good payment option, at 3x without interest. Refund was shipped quickly.

Good TV Box, but works in 1280x720 mode. If you do not mind this detail, it is a good and value for the price of the product. It gets no heat. You can easily put standby mode all the time. If you press the power button or the remote control button on the HDMI-CEC TV, it will wake up in 2 seconds. Arrived very quickly, the price is very good. Purchase recommended.

Buying stuff from LightInTheBox.com is always great. I've bought great DVR Camera at a fraction of the price and got it in two weeks. The WAZA camera has WiFi communication, recording resolution is at FullHD. I highly recommend this item and buying at LightInTheBox.com

I ordered a car DVR from LightInTheBox.com. Delivery took not much time, everything came intact. The quality of the recorder is very good, meets all the declared characteristics. I recommend this store.

Everything I've purchased in the LightInTheBox has the expected quality, and the price is fair. Although it takes too long to receive it, but it comes from the other end of the planet, so it's ok and I know I've got to wait for it.

Mi Note 3 - Amazing SmartPhone and I get cash back for tributes of insurance I requested. Best dual camera and battery. When I bought for first time I was afraid because I don't see any friends looking the site but later I told for everyone.

Excellent device. I was using a Sony Xperia Z2 before I bought the OnePlus device. It is a very polished device. I had some difficulties making the store pay for the import fees (I had acquired the Duty and Import Fees insurance). After some struggling with customer service rep I was able to get a refund of the duty fees. Overall, I would recommend this store.

LightInTheBox makes me feel like I matter as a customer by ensuring that the quality I receive from vendors matches what I expect and pay for. When I purchase from a great merchant, I love it. When I purchase from a merchant who misrepresents the product, LightInTheBox fixes it by offering me refund or exchange.

The hair are of good quality. Customer care center responds to inquiries in a very short time. The tracking service is good. I'm always well updated. Good experience, no stress at all. I have no doubt recommending LightInTheBox to anyone.

After building a homemade tandoori oven I needed a infrared thermometer that could read the temperatures in excess of 400 degrees celsius. I found that LightInTheBox.com had just what I needed. Ordered the thermometer and paid online. Instant reply advising of confirmation of payment and dispatch details. The thermometer arrived in good time as advise and in showroom condition. Excellent service all round.

LightInTheBox is a good store! It offers great products with fast shipment and good price. I'm very satisfied with quality of bought product (smartphone) and shipment, that was very quick. Just amazing!

LightInTheBox was the first Chinese shop where I made a purchase. At first I was reticent, I thought that the product could not arrive or that it would be of a poor quality, but I was wrong. The product arrived yes, very well packed and very fast by the way. Of all the Chinese stores I bought later, LightInTheBox was the only one to send my order in a real box. Besides that, I've had my cell phone for over 6 months and never even presented a single problem, much better than the cell phones I bought here in my city. I recommend everyone at LightInTheBox. Quality, speed, safety and low price is just there.

I ordered a Xiaomi selfie stick via LightInTheBox. The process was very easy and quick. Delivery took around 2 weeks from China. I was able to pay via PayPal thus giving me extra security. Really nothing to complain.

Great and fast. Nice prices. I am happy. Honestly I am really going to use that site again in future because the prices are so good. Also support is kinda nice. I think it's worth it. Have a nice day everyone.

The experience with Lightinthebox.com was wonderful. The website was perfect, good pictures and good description. The product I bought were exactly as their description and the shipping was super fast. I will surely use LightintheBox.com again!!!

I'm happy with everything. I got the ordered product quickly. I did not have a few weeks, and I had the product in my hands! :D I get all information from my order and customer service is super. The quality of the product is excellent. I have no reason to complain at all. Try it cool, I think this is a good portal!

I found this company one year ago. Their prices are great, application user friendly and their customer care can satisfy your needs quickly. I received my shoes quickly and without any problems. I like to wear them so I recommend LightInTheBox to you.

I have purchased many items of jewelry. I love the earrings, so many different types, from little girls that I have purchased for my great granddaughter to the very elegant for my daughter and myself. I have also bought four handbags two as gifts and two for myself. So many other items I don't have time to go through individually. Finally, I have recommend LightInTheBox to my friends and acquaintances.

From the beginning of the purchase, the company offers to provide the best customer service. Besides having the best products available in the market. It has a good price that ends up attracting attention of the customers.

I buy 5 cameras with a ridiculous price of less than 7$ each one and free shipment. For that price I wasn't expecting nor quality nor fast shipping. But I received the cameras before I was expecting and the quality of devices are surprisingly good. Very happy.

Not our first order. Clothing quality has been fine, prices great. Delivery can be slow on some items - not on our last order. Clothing sizes are not USA, so be sure and use their size chart. Overall, great value for the money.

Item was shipped by PostNL, which is known for fast delivery. Power bank was nicely wrapped in protective package. I am using it for a couple of months now and it's flawless so far. I am very satisfied with LightInTheBox service.

The dresses fit perfectly, quality better than expected. The fascinators look very expensive (but they are not). I shop here frequently without reservation. There is always a great selection of both. They sell other items, as well.

I ordered more than 3 t-shirts for me and my boyfriend... they are really quality... very comfortable to wear and came within one month. Not only that I ordered a watch for my boyfriend... perfect watch. I have no words to say... All are amazing and high quality. I love to shop with them and I will order more. I am so happy and I am recommend this site as the one of the best shopping site... Thank you very much LightInTheBox for sending me beautiful and best quality items.

In the first ordered on this site, the goods came on time, after 19 days received their goods. Prices are pleasantly pleased, the Order was sent within 1 day. The support team responded immediately within a few hours to all my questions. The track number is easy to track the movement of my parcel online. Packed neatly, pleasantly surprised by fast delivery, compared to other Chinese sites. Convenient page, everything is clearly written. A lot of discounts on good products, namely GOOD products there is full!

I found out about LightInTheBox.com about a year ago when I was looking for options to get my wedding dress. I wasn't Happy at all, with Bridal boutiques and the way they work. I am a short girl 5'1" they will take at least 3 or 4 month to make the dress in a random size, and then other 2 month to make alterations to make it fit, and I would have to pay way too much money for it.

I bought a tablet, it came exactly as advertised, delivered within the time it would normally take to my country, and using the guarantee of taxes fees, they refunded me without question. I recommend it to everyone.

LightInTheBox.com is the best online store. All of my experiences at the store were wonderful because they always kept everything they promised, delivering quality products for fair prices. I live in Brazil, the products arrived on time and very well packaged, very carefully. I am very happy with all the purchases I made on LightInTheBox.com, I recommend the store!

Great service provided by the awesome people. I really enjoyed buying stuff there. It is one of the best shops on the internet with unique prices and sales for goods. I would recommend everybody to buy goods in LightInTheBox.com because it's guarantee of quality.

A good service, very fast shipment. The phone was arrived after 14 days on destination. Just a pity that at it took too long that customs handle it. I had to pay the tax which I paid the same day but it took 15 days to get the phone after I paid the taxes. I got all the tax and handling costs back from Lightinthebox. I have to mention that it was a normal shipment with tracking number, not express shipment. I think that the PostNord in Sweden isn't the fastest way to ship anything with. DHL. For example has a very faster customs handling. I'm satisfied with the product and shipping from LightInTheBox. Very good treatment and perfect and fast communication. Thank you all.

I purchased an item that came damaged. Attempted to have it replaced 3x’s. Followed the instructions required, still no replacement or refund issued. Will not order anything from this company again from LightintheBox.com.

I bought my first Chinese smartphone with them. I was a bit worried because I live in Brazil and tax here are so high. But, surprisingly everything went good. I got taxed with 300 USD and they paid everything. Also they gave me a splendid support. I really recommend them!

Reliable shop, genuine products, good customer service with fast reply. I ordered more items (more orders). Every order came with original packaging. It was good packaged from shop with no damage. Fully recommend.

Very satisfied with the top I ordered. It arrived within a reasonable time and is like the picture in the advert. I chose yellow which is very fashionable at the moment. It has very good washable quality material the color of which does not run. This makes it very practical. Very good value for money. If I had to buy it where I live it would cost much more.

I bought the smartphone MI 8 with customs insurance and the LightInTheBox fulfilled the promise to pay the fees. Shipping was fast and the product was the same as advertised. I recommend the LightInTheBox and will continue shopping in this store.

Simple operation. Processing quality is excellent. Record quality is also good. A little slower delivery of goods. Excellent camera processing quality. I would definitely buy again for the same price.

I buy a Xiaomi Mi Max 3 in a promotion and picked up their tax refund option. Not only I've got the phone on time, the refund process went without any major problems. Overall I have got pretty satisfied. Would and indeed will buy there again.

The order has been delivered within 3 weeks. Everything was qualitatively and securely packed. The SD card has been tested. The test result showed that the card is authentic and meets all the stated parameters. Since this online store regularly holds profitable promotions, I managed to buy a SD card at the lowest price at that time. Shop gives possibility of free shipping, secure payment system (PayPal) and professional customer service. I can only heartily recommend LightInTheBox.com for shopping.

It was very easy to buy the product, all the descriptions provided by the store were clear and detailed about the item. The shipping was very fast and everything came well packed, they also sent an USB stick for me to plug the SD card on my computer! They really care about their customers!

I recommend LightinTheBox as a good eCommerce site. I bought phones, clothes, drone and other products from this site. Every time, I got items securely wrapped and as described and by traders. Honestly, LightinTheBox is great. Just be patient about time of delivery. I've never choose the Express Expedition.

LightInTheBox is a fantastic website with a brilliant selection of products and a great range of prices to match. They have a range of delivery options to suit all requirements. Every purchase is a delight. A pleasure to shop.

The handset is very handsome, with a premium battery finish, very good camera, fast processing, the sound is very good and the headset is also great with good bass. And the coolest is the caprice that Leeco had, because a box is very elegant with a small and soft and with everything organized, does not seem to be a box of a smartphone, Anyway, at first I liked it a lot, but rather over time like that it will behave, if it will not present defects. It's a very cheap cell phone for what it offers. I love it.

I order products in LightInTheBox.com since 2011. The website has many options and new products. At last I ordered two tv boxes W95 and they was fast delivered. The price was good too and I am very satisfied. By the way, I'll buy more.

An excellent selection of products, good prices and well-coordinated work of the staff make the LightInTheBox one of the best online stores in the web most better online shopping solution. Lightinthebox - the most better online shopping solution.

Make a purchase, very fast the process of purchase and delivery of the product, the product arrived fast and fulfilled my expectations. I bought some shoes for my son and it was very nice for my son. Congratulations with your company LightInTheBox.

It is not my first order in this store. As always, the service is good - fast shipping, good packaging. Genuine products and very friendly customer service. My last purchase at this store is a multifunctional charging hub. In addition, this device can be used as stand-alone or emergency lighting. Very thoughtful device.

Very good site to shop for products. Much cheaper and quality products. Easy shipping to Indian and with proper packaging and value for money. Had great experience for shopping on this site. Cash on delivery option is great.

I buy it and is a perfect product. I received very fast and in a good condition and quality. I'm very happy with my parcel and with this website. Every month I buy different product and everything is OK.

I am always surprised how fast the delivery is and how good is the quality of the goods for a very acceptable price. I definitely recommend this shop to everybody who is searching good quality for good price and will keep ordering here again.

It is very simple to buy on the website and the support is very accurate. I paid by customs insurance, and I was taxed, after that I contacted the support. They solved my problem very fast, refunded my money like I expected.

Although it took many days to arrive, it was a good product, good quality and exceeded my expectations. It is my second experience with LightInTheBox and I expect to do it again, maybe trying different items.

Good prices. Great service and great varieties of products. I bought a smartphone and everything came perfect. I recommend the LightInTheBox! Can buy without fear is an extremely safe store where they cherish for the good care and for a variety of products with great quality.

Best company with everyday gift vouchers. Too many best products to super billing prices. Smooth communication and super service. Good access to website. Very easy to search what you want. All product comes what it's described.

Wow experience while purchasing on LightInTheBox. I much like the 11.11 sale. Goods I purchased are high quality and cheaper than other online stores. Fast delivery guaranteed. Site browsing experience is excellent. Detailed information about goods. I really like flash sales. Since I am from India they want to add popular 'repay card' option. Thanks lTB.

Low prices, good products. Maybe all shippings are free. Customer services are good, reply tickets after 24 hours. Guarantee is good for international customers, LightInTheBox pay return shipping fee.

Excellent company, with biggest options to purchase about electronics and stuffs for everything that you need, can be to your car, or home or even to costume, like clothes and this kind of stuff. I recommend it.

I have now ordered from this company 5 times, each time I have been pleased with the product I ordered and the surprisingly quick turnaround in receiving my orders. I have no problem recommending them.

I bought a really nice winter dress, which looks very sophisticated. I thought it looked great as soon as I first saw it advertised. I was not disappointed when it arrived, it looks as good as first seen. It fits me perfectly, & is extremely smart & comfortable. It's well made, and it's called "Women's Sophisticated Long Sleeves Cotton Long Pullover - Striped." It is actually a dress, not a pullover at all. I can recommend this to anyone, without any reservations, at all.

First time ordered on Lightinthebox. A wide selection of products. I found a suitable WAZA product charger in the car. As it turned out, a very good company. Very quickly after the payment was shipped and the goods were delivered. I am very satisfied.

I bought a smartphone at the store. It came very well packed, and the consumer support when I needed was very fast. The smartphone arrive in less than a month. It was like the description on the page of product.

I made several orders in this store. They sent everything quickly, everything came and works. I recommend the store. Buy - do not regret. The store is good. Prices are good in promotions. No stock price is somewhat too high.

I ordered a flashlight Waza h01 - delivered very quickly (faster than expected) - in full accordance with my order, a high-quality flashlight. I am completely satisfied with the work of the store - I recommend this store!

Excellent, very very well!!! I like bracelet Mi Band 2. This is very beautiful item. LightInTheBox.com very good internet shop. Very fast shipping. Thanks for LightInTheBox.com. I like this shop! I say five star.

Excellent thing for this money. Quality packaging, done well. There is a possibility to push inside the stabilizer and to supply directly from 12 volts. Has red strobe and shine white modes. Very recommend! Best HUB.

A very enjoyable and convenient shopping online store. Fast and quality delivery. Online service at a very high level. Deliveries at all times and in deadlines. Ordered item corresponds to description and quality.

You can always find the product you need. Good price-quality ratio. Dealers are always willing to interact and help you choose the product that's right for you. If the product did not fit, you can always retrieve the money you paid.

I am pleased by the company. I have order a pair of latin shoes, and it was in a fair price as well as quality of product. So I am pleased and gave pleasure to my daughter who is a latin dancer. She needed the shoes so badly but they were so expensive that we couldn't afford. So LightInTheBox gave us the product in the best price that we can have. Thank you.

The little girls' unicorn pajamas/outfit are absolutely adorable! Very beautiful colors and look so cute on. I purchased for my granddaughters and one for myself for a sleepover. They loved it! We had a great time. They love wearing them again and again. I have purchased many things from LightInTheBox. The customer service is very good. Quick to respond and will issue refund if there is a problem. I have have had only two problems over the many years I have been purchasing items from them. I find their products of good quality.

I buy online a lot and this is one of my favorite stores because the products always arrive on time and always genuine and priced well, so I can buy electronics like genuine SanDisk SD cards and Xiaomi items easily.

I did some shopping on this site and the most current was the Sharp Z2, and all the purchases were great experiences and great service! I really enjoyed everything! Very well done website and great service!

I have bought many different items from LightInTheBox and have been satisfied with each order I have placed. If I needed to get a different size for a product, they were able to quickly accommodate my request without any issues. I will continue to shop here for valuable goods at an affordable price.

LightInTheBox one of the best e-commerce website. I recommend to you. It provides good products and genuine as per specifications and usually deliver the order timely. Payment options are secure and good.

I purchased a Virgin Brazilian Human Hair 16 inch, Glue-less Lace Front, 130% Density Natural Black Water Wave Wig and it was delivered a month later in a tiny box in a clear bag with no description or instruction about this wig. I do not know what kind of wig and the because the hair has different lengths. I have reached out to this company with service ticket and sent pictures to resolve this problem and I have requested a full refund with them paying shipping cost. They seem to response with ticket closed and requesting me to complete another ticket and send more pictures. This wig cost me $142.12 and I am totally disappointed with LightInTheBox.com fraud practices. Please DO NOT Purchase FROM LIGHTINTHEBOX.COM and they need to be shut down. Horrible - Buyer Beware.

I have been a consumer of this site since 2013. I have not had a bad experience with the service nor the product. Everything delivered is as advertised. Not lacking in quality. I am very happy to recommend this site.

It has been almost 4 years that I am their customer, and each time I shop, order, make specific requests, ask questions or report a problem, I am always treated like a 5-star-member. They show good recognition to their clientele. I am very excited when receiving my shipment, and the excitement go higher once I see my purchase. They have such good quality products. Our comments to them, our reviews are always taken into account; every single review is read by a specialist of customer service.

We can discuss the orders in detail. The response time is okay, I cannot wait too long for it. The preferred communication channel is the e-mail. We have to change 3-4 email and after we are also satisfied with the compromise.

I have bought several items from this company & each item has been exceptional. Delivery has been as they say it would be. The value of the goods are also of good quality. The watches I have bought are without a doubt great. I will continue buying from LightInTheBox & have already recommended them to others.

I've known LightInTheBox for years now, and every time I make a purchase it has always been an wonderful experience. Their items are always in good quality! I bought a women's bag and kitten heel shoes and I still use both of them on a daily basis. Also the shipping experience was fast and immediate. I did contact them about when I would receive an item and they contacted me right away to resolve the matter. I was very satisfied. I'm definitely going to be continue using them!

We had a misunderstanding but that is in order now. And I only got good things from there. :) They are very service minded and you get help all the way if you ask. And the stuff is really ok. Have not got any bad things from there. :)

I am really pleased with my new watch and the customer service that I received, when I had queries. I have recommended LightInTheBox to all my friends. I will be using this site for all of my online shopping.

I always try to buy baby clothes from the LightInTheBox. I'm sure you can buy good quality product because I have 7 years experience with buy product from the LightInTheBox. I 100% recommend... Thank you.

My experience with the LightInTheBox was one of the best in my six years shopping online and I don't have any issues about the shipping method. So I do like to congratulate the store for fast delivery.

Quite Easy to find the needed lamps to replace halogen bulbs - some different options to choose from. Payment possibilities are satisfying. Delivery time was okay - thank you for the great service as requested!

I have purchased from LightInTheBox.com and I was very pleased with the order received. EXACTLY WHAT I CHOOSE TO PURCHASE. THANKS LightInTheBox for honesty. LightInTheBox is very reliable, I loved buying this site. It has product varieties where I can choose and have various options. The prices are reasonable.

Clothes from LightInTheBox are pretty and very nice looking but some of them are not of good quality. Luckily, they have a base warehouse in the US, which makes it easier to return items. Customer service is OK. I like to shop here once in a while.

Customer service and explanation were great! Would return to buy in this company, as they provide trust and responsibility. They delivered the desired product, within the characteristics, in addition to answering the doubts when necessary.

When I received an email with promotional products, I identified some underwear to give as a gift. I bought the products easily and seeing the reviews, I realized they were quality products. The products were well packaged when they arrived, and are the same as shown in the pictures and descriptions.

Very good communication and fast delivery. The dress was exactly as described in the site. I am a regular buyer. In fact I bought several items from LightInTheBox, like clothes, shoes, tablets, mobiles, watches and jewelry. I will buy again and again. Never had any problems with anything. Highly recommended.

That's good with LightInTheBox. Big discount for festival, so I have made 5 orders for family. I like the site, have recommended it to my family and friends, will buy again this month. I am a happy customer.

My cell phone arrived perfectly, I just have to thank LightInTheBox for the service. It took 34 days, here in Brazil the product was taxed. But the Lodge reimbursed the fees due to customs insurance. I recommend this store for everyone.

It has been a wonderful experience, the communication is excellent and shipping was good and fast. Am happy with the product I bought. It's a good phone and very affordable for everyone. Have been buy from this company for some time now and I think their products are good and affordable.

Spider Man Head scarf - It was not a very fast delivery but and I recommend this site because it has many products that I didn't find anywhere in my country like Brazil. I suggest to my people here to take a look this to learn.

Always accurate. Always fast. Always best business. Although sometimes my orders had problems like customs fees, some quality issues etc... Every time they responded fast and take action like refund, replace or pay the fees. I certainly propose to buy and make business with them.

The store provides a huge service and help me with the taxes that my country charged me, which by the way cost more than the product itself, but I have all support of the LightInTheBox.com and they refund me all the costs. Great Store, great people.

I bought a Bluetooth receiver. The price was very attractive and discounted. Item was shipped on time. Delivery was average time. This product was fully serviceable and of good quality. If there are good discounts, I will buy more.

Excellent store to buy smartphones, very competitive prices, post sale solved very well my doubts regarding the purchases I made, and was even better with the return of the offer of customs insurance for Brazil.

The controller is very good and the store is very cool, the support is very fast, my congratulations for the LightInTheBox store. I have made several purchases in the store and so far I am extremely satisfied with the products and the service in general, so I have only compliments to do.

Good prices, fast shipping. Compared to GearBest and Bangdoo, it has better prices. Good compromise with clients and returns well my contacts. Use to sell olders phones, but ok for good price and clearances.

both arrived in my residence in time and in a perfect conditions.

My experience with the store was excellent. They shipped the Xiaomi Redmi Note 5 in perfect conditions and safety. For those who are looking for great prices and quality products, I recommend the LightInTheBox. They are incredible in both sales and service.

Easy online store to shop, they have everything you may need or want. Products are high standard and fast shipping. My grandson's love the up to date items and so do I. Customer service is very knowledgeable about the products.

Excellent power bank for great price. 10000 mAH Xiaomi power bank for less than $12 with imports to Slovakia. The best price I found. I certainly recommend this shop. It was my first purchase on lightinthebox.com, but certainly not the last one.

I use LightInTheBox and they are fast and perfect. I use the refund system and no has problems, I receive my money back because my country has custom duties and the LightInTheBox service is the best actually.

My shopping experience was excellent! I bought a Xiaomi Mi Box by LightInTheBox and received less than 40 days. The process of buying and shipping is very fast. I highly recommend the shop. Five stars!

I purchased a piece of wall art, a wall hanging print, a few weeks ago, I wasn't in a hurry so didn't pay the extra for quicker delivery. The print arrived on time and was exactly as described. Very good quality for the price.

All was good. All items have descriptions, everything is written as it is. No scams. Shipping is fast. Price for all items are low. Communication is good. Response are in the same or next day. No problems when buy something. All is good.

Bought a cellphone, arrived quickly considering I live in Brazil and things normally take longer to arrive here. Love the cell phone and would definitely recommend to friends, the price was really good and the specs are amazing. Definitely going to buy again.

I chose my favorite products and the products were exactly the same to the pictures! All the procedure for my order was easy to me! Thank you a lot for you servicing, as well as I can say that the delivery time was suitable, because I delivered the products at least one month after my order! It was a good experience for me and I would like to reorder from this site! Thank you again!

I order my items from LightInTheBox. They have a wide variety items from apparel to electronics. Overall I have had good experiences with them and none single problem with shopping on LightInTheBox. All items I have ordered arrive on time and in perfect shape.

Got my daughter a bookbag set and me a backpack. They were good. First time shopping on there. Had no problems. Shipping was fast and my product good quality. My daughter love it and I likening my too. I have recommend all my friends and family. Will give another review after Christmas. Doing a lot of my Christmas shopping on there. Will love to share my review.

This camera is very cool. It works with Mi Home app (it's for Android phone) - you have to change location, but it works. So finally I can have a security in my room - I recommended it, because it's expensive in my city and this was cheaper, so much cheaper. I am satisfied very much. You can handle the camera with that app, it has a slot for USB and SD card. It talks Chinese, but you can understand a little bit - because of Mi home app and the process.

Very good power bank for such a low price. Fast shipping. Purchase without any problems. Nice and pleasant. This shop have good promotions of many products. I really recommend it. I'm satisfy with this purchase.

It was a great shopping experience on LightInTheBox. Great product, OnePlus 6, good prices. I didn't have any problems or complaints about it. The product was sent quickly. I'm enjoying OnePlus 6. This is the best cell phone I ever used.

I've been a user of this site for a while now. Here you can find a lots of products of many departments in fairly good prices. The customer service is also good and you have different shipping options and prices. The only thing I would change is to show the shipping price in the product page or at least the cheapest shipping option.

Although prices are a bit high, I've always had good experiences. I'm in Brazil, it takes a while to receive the products, even so, it's worth it. I usually buy clothes and ask for larger sizes (they are small). Currently, they are enlarging the sizes.

The company has a great aftersale and with products of excellent quality. I was overall satisfied with the company and hope to buy again with them muto soon. Not only other smartphone, but other products that are available on the website of LightInTheBox.

I recommend to anyone buy with LightInTheBox!

The best store that I know online. All the items that I buy are fine. They are super fast to deliver the item. Have a good insure that cover the country taxes. If the item stop in the border and you have to pay something they return the money one day later. All five star.

An easy and professional website, high-quality products, trustworthy services, highly recommended for a wonderful online shopping experience. I have been dealing with this site for more than 2 years and I am highly satisfied.

One of the best sites I have ever worked with. I recommend all friends who are following this review. Better service, and confidence at the time of purchase, super fast delivery and installment is sensational.

Everything was easy. I get reports about my ordered items, when they packed, when they send etc. Everything came earlier and in good shape. I pay the money with credit card, no problem with this either.

Very good buying experience! Excellent products as advertised, in addition to fast and efficient delivery. The shopping experience is one of the best I have ever had. It had insurance that protects customer’s purchases. Highly recommend to everyone!

The item was arrived in time, and it exactly what it was described, right color, right size. The product is really warm and comfortable. The item was arrived in a recorded delivery parcel. No surprises. Great deal. I recommend.

The size table is quite accurate, the sport wear I ordered fit well and matched as described on the site. The color was really nice as well as good quality and the product arrived within the delivery window.

Great store, the delivery is fast, it have really good prices, and the support is fast and responsive. The phone I bought, Leeco LE S3 x522, works great, really good bang for buck, 10/10 for the price.

Amazing product and as expected. Very timely delivery. The color was as expected and quite spacious. Gifted to someone and they loved it. A must go product and very efficient service. Will definitely go for them again.

All items purchased are of good quality standards. All shipping was moderate to fast. My experience was a positive one with and I would definitely utilize also recommend to family and friends LightInTheBox.com for shopping needs. Would purchase from this company again.

Service team response is excellent. They will email you the next day regarding your questions asked earlier. I also received my free gift after reviewing the website earlier and am very pleased about the same. Good prompt service.

Hello. I want to write a positive review about the store LightInTheBox. I order from them often, recently ordered the phone LeEco Le 2 X526. Not only was the phone cheap, it’s also with great features. In general, having paid the order, I received it in 2.5 weeks. The phone turned out to be working and still pleases me. The store has very good technical support, sociable and cute. The best store of the best!

A good store, I occasionally place orders there, not always fast delivery, but occasionally there are very interesting sales, for which I usually buy. I find out about the sales in the telegram of the ChinaGoodBuy channel (**). Thank you to the store for the discounts! At the last sale I bought a set of sensors Xiaomi. To this day, I have not seen prices cheaper than I bought at a sale. Of course, now the price in the store is higher than everywhere else, but on sales there are very good prices!

I liked working with this site, despite the fact that it was my first time visiting this shop, there I ordered woman's watches and they arrived without any delay and worked well, also I may mention that watches have a good quality. I enjoyed it very much. Everything was great!

I bought a couple of phones in this online store, everything is generally good. Sent on time, Belgium Post. To the border of Russia is tracked poorly, but in general, ok. Well packaged and intact. Those support is very weak, late answers and answers mostly robot. In general, I can recommend this store.

Bought a dress from the online shop, choose expedited shipping method, the order was delivered via DHL within 7 days. Paid tax insurance, and get fully tax refund with help from customer service. good shopping experience, I like the dress and the service. Will recommend to others.

Horrible customer service. I’m being trying to returned three pair of shoes I bought from them that I didn’t even open because was not the style I was looking for and after 7 messages (that’s the only way of contact) they said they will return only 70% because of restocking. I agreed just to finally get some of my money back. Unbelievable...I sent package with all instructions followed by them and now they are saying they only got one pair even that I have proof of sending package to them by UPS... I will never buy from them again!

Worst company ever! Waited over three weeks past when they said that it would be delivered and then decided to cancel. Now they are telling me that it may take up to 45 days for my refund. No contact phone number either.

I see a common thread with my experience with this company and those of 683 others who have reviewed. No email confirmation of order. Weeks in, a message that one of 2 wetsuits ordered is not available and instructions to go to "my orders" to get part of my money refunded or use as a credit on other merchandise. My orders has no record of the purchase. Partial package arrives with one useless wetsuit size s/m when I had ordered XL. I am size L and ordered XL to be sure, carefully consulting their size chart. No paperwork or identifying order numbers in the package.

Bought two dresses and added extra payment for quick shipping and some kind of insurance as I knew that it looks quite unsafe... Turned out to be even worse. The first dress was such poor quality that even after fixing with the sewer it still is transparent and just don't lie on the body. The second did not turn up on time so I couldn't wear it for the occasion, tried contacting the company and they just blocked my messages. The dress was just not made to wear as well. PLEASE INVEST YOUR MONEY IN ANY OTHER SHOPS, BUT THIS ONE.

I live in the United Kingdom. Bought a very expensive wig from them for ie £67.00. I ordered dark brown. They sent me out blonde! I contacted them to say it was my very 1st order with them and they couldn't get it right even though the wig is available in about 8 colours? So... Forget it. I'll send it back and have a refund in full...

I’m starting to frown upon LightInTheBox. Customer service won’t get back to me and they constantly ignore my messages. I’ve sent many customer service messages most about trying to change address or just wanting to cancel an order. I have ordered from LightInTheBox before and have received packages, but I have two orders that have went to preparing to processing instead. They took the money then put it as preparing. Then a couple minutes later it’s not. I feel like LightInTheBox is trying to rob me by not getting back to me or respecting my wishes. Hope all can be resolved soon. If not... I’m done.

I ordered a human hair lace front wig and instead I got a cheap, plastic, nappy fake wig that wasn't even a lace front wig. I'm so disappointed and I will definitely be disputing with my bank. DON'T order from here. 200 dollars wasted.

I ordered a lace front human hair wig for 200 dollars and got a cheap, nappy, fake plastic wig that wasn't even a lacefront wig. So disappointed that I spent 200 dollars. Will be disputing with my bank.

I ordered a shirt XXL came in XXSmall, very thin material and pure junk. Nothing like the picture. It also took two weeks to get here. Stay away and don't throw your money away. The shirt cost $20.00 with shipping included.

I ordered a dress a month ago for my wife for her birthday. Paid same time and put the address for shipping to UAE. Initially showed my order and was showing shipped but after a week no trace of order number. Looks like I had lost my 200 AED and would advise everyone to be cautious and be away from this website.

I ordered a dress for my daughter’s Halloween costume 14 days ago. Selected 5-8 day shipping. The tracking states the package is still in China, and customer service is a joke (I submitted a “ticket” through their website, they replied that we would receive the package by November 4th -not helpful for a Halloween costume- and that this would be the 28th day from when the order was processed. They then stated the ticket was resolved and now there is no alternate way of contacting customer service). Buyer beware - Do not order from this scam operation.

I ordered a Halloween costume from LightInTheBox on September 20th. The order for $101.72 went through to my credit card immediately and I received an email that it was processing and once it’s done “processing” it was being shipped “expedited 5-8 business days.” I still hadn’t’ received it as of October 15th and when I emailed customer service they regretted to inform me that "At this time, your order cannot be completed in accordance to the timeline stated in our website.” Which means that it in no way was going to arrive by Halloween. I canceled the order, spent money on a new costume, and received an email from LightInTheBox that I could request an $8 ‘withdrawal’ for my cancellation, or store credit. My credit card company has been informed of this fraud and will be denying their charge.

As with lots of others saying slow or no delivery, I too have had no delivery and have opened a ticket with Paypal. Order stated delivery 'up to 30 days', then when it didn't arrive, "We cannot process refund until after 90 days, case closed." Just a crappy Chinese operation, don't waste your money.

They canceled my order more than a week after I placed and paid for it. They said they were sorry but the item was out of stock apparently even though they were very quick to charge me. They did not refund shipping costs which are expensive due to this being international. I keep asking for a refund and now they are just sending me nonsense avoiding my asking for a refund. They understand how to charge but not refund, very convenient for them. Nowhere on this website does it list that the products are from China so it is deceiving and it also doesn't tell you that your CC company will charge you foreign fee user for purchasing from them. COMPLETE SCAM.

I ordered a Xiaomi car camera from https://www.lightinthebox.com on 18 Jan 2018. I received the item at the end of February 2018 and found the item was faulty. The https://www.lightinthebox.com accepted my requested for exchanging with a working one on 8 Mar 2018. I returned the faulty item to China with economy local Post as per https://www.lightinthebox.com return instruction requirement. After that, I had waited for over 6 months, they did not send any exchange item to me. I tried to chase them, but they asked me for a post tracking number. I could not get a tracking number because their return instruction requested to use economy post. I had lodged a complaint to consumer office, but the problem could not be solved because this company is in China. I lodged complaint to international online complaint service (FTC) as it was shopping online internationally. But the problem is never been solved until today 11 Oct 2018.

Please do not buy anything from LightInTheBox. I ordered a couple of items worth of 44 Canadian dollars and last month and paid 30 dollars duty on that. When I complained they said, "We will give you 50% refund on the duty amount," but they never did that. The higher price item had a low quality and it was defected, so when I submitted a ticket they said I have to pay the shipping on that. At the end I discarded that. DO NOT WASTE YOUR MONEY. IT'S A SCAM.

I ordered a dress. It came in days. The delivery person put it inside my back door so I did not find it for days. There is no paperwork with it. I ordered a 14. There is no label so I don't know what size it is. I can't get a customer service no. I will never order from them again, I just want my money back.

Last year my husband placed an order through LightInTheBox. Packaging was unacceptable, items came squashed, poorly packaging straight from China and poor quality. You need to have a lot of patience to get in touch with them. They make it so hard and confusing to actually return the items that you almost give up. Not to mention that you have to pay to return the items back to China. And it's not cheap. They have conversation boxes with an expiring date so if you are late to reply "ticket box is closed" and you can't get in touch with them. Good luck to anyone who would like to waste their time and money! I have given up!

I ordered two shrugs (#**) on Sept. 13 and they arrived October 4. (I did not know they were coming from China and would take so long.) I normally wear a US women's 16-18, but ordered 22W because of reviews that said it ran small. The picture of the model on their website shows a very loose garment. The opening which goes from the back of your neck, over your clavicle and around to the back is too tight. It is made well enough and wearable but not at all the way the picture showed. There are also no tags on the garment that state the size, material, manufacturer or its origin. I will not be shopping at this company again.

I ordered on Sept 18th a winter coat. I used express service and it came with buttons missing and on the small side. I asked for a return label and it was given and I sent the coat back the next day as they only give you seven days to do so. They have received it and I received an email saying I have a credit! I do not want a credit. I expect my full refund! Ticket number ** has been closed as if they got their merchandise and offered a credit! I just want my money back!!

My order number is **. I had done the payment for a pair of shoes on 12th of September 2018 but haven’t received the shoes yet... they haven’t provided with an option to message them and haven’t given any contact number.

I purchased 4 full body swimwear diving suits for 99.71, and I received an email stating one of them was out of stock. I was fine with that at first. Then, I was supposed to receive the three suits in 3-5 business days and the order never came. I went on the website to find a phone number to cancel the order and there was no phone number. The only option was to submit a ticket. I have submitted multiple tickets but to no avail. I used the same email address they sent regarding one of the item that was out of stock and I sent them multiple emails and there was no response. One, this company is a total SCAM and 2 it is UNETHICAL. I did not know that this company is in China, and if I knew I wouldn't have made that mistake. That's a complete shame.

Placed an order Aug 1, 2018 and paid extra for 5-9 business day delivery. It is Sept 26 and no delivery. After many contacts they refuse to issue a refund even though they stated in an email they would issue a refund if my order wasn't received by Sep 17, 2018. Avoid this company as they do not stand behind their word.

I preordered an Xiaomi M365 Scooter and waited till it should be in stock. After 4 days when it was listed to be back in stock and ready to ship, I got a message, that it is sold out. We agreed on canceling the order and sending back my money, but they did not send back the money! Hope now, PayPal helps me get back my money.

I love, love, love my flashing light tennis shoes. I couldn’t be happier. Well, yes I could, if I had TWO pair of these shoes! I waited 6 weeks for them and it was worth the wait. People are getting concerned about their orders too early. YOUR ORDER IS COMING FROM CHINA! WAIT PATIENTLY. Don’t go pushing buttons and canceling too early. It took about two weeks for a tracking number to show up. It was a China DHL tracking number. In the first few weeks your order is still in China. Be Patient!

Last week, I ordered a toy for my boy as Birthday gift. I was informed the order was shipped but did not know when to receive it. I wondered if I would receive it in time. So I contacted Customer Service department from LightInTheBox. They are very helpful: provide with tracking link and estimated delivery date. Then I calmed down and planned to wait a little longer. They also said would ask the shipping courier to prioritize the delivery. To my surprise, the package arrived yesterday. It's very cute and my boy loves it so much. Thank you, LightInTheBox Customer Service. I really appreciate it. I recommend this website to all!

I bought a Miku wig for my cosplay show, it's really cheap and the quality is sooo good, this wig is very supple and easy to change the shape. It's more like human hair. I'm glad to shop at this website and hope to buy more products.

What can I say? Ordered a Xiaomi Mi A2. Chose Europe Express-iPEGTOP shipping method and it's suppose to be custom free and fast as they mention 5-8 shipping days. And a max of 17 days. The carrier (Deutsche post) received information at the 09-08-2018. The package is still in transit. I hope that I will receive it in a couple of days. I opened ticket and the only thing they say is patience. Guys honestly, never buy again from Lightinthebox. So unreliable. I have so many orders from Banggood and Gearbest and never had a problem. But with LightInTheBox I understood how amateurs they are.

Buyer beware. I ordered and then found out it would not be delivered in time for my event so canceled. They responded with comments similar to "you should reconsider so we will continue with the order." I canceled again and I received "you should consider what a nice top it is so we will continue the order." I responded again with a cancellation request and AGAIN I received "this is so nice so we will continue please reconsider." I canceled again and they responded late evening on a Friday prior to the weekend while I was unavailable "it is a nice top, we are proceeding with the order and intend to ship unless we hear from you within 24 hours" and they shipped. I contacted them again and said "I don’t want the top, do not ship." They responded with "we have now fixed your complaint the top has been shipped". This has caused me no end of anxiety. Do not deal with this company.

Waited two weeks for delivery of some light bulbs which cost £26 and then the post office withheld the packet until I paid another £12 for import duties, hope they are not broken when I have to travel a10 mile round trip to pick them up. Will never use this company again. Avoid like the plague.

Ordered items away back June 4th 2018. They were all too small. Got in touch with them as how to send them back. It took them weeks to get back in touch but the day they got in touch I was going on holiday so could not send them back till I returned. Cost me £11.60 to send back to Poland as that's where they gave me address for, they have now told me they have received my parcel and told me there was a refund put into my bank on the 16/08/2018. Up until today 27th August there is still nothing in my bank, this Company should not be allowed to trade in the UK as all their goods are coming from Hong Kong.

I have asked for a refund for non-delivery of goods purchased from them on numerous occasions only to be ignored and told they are sorry I am having problems and it will be delivered in 90 days from purchase which I did not accept or agree to and asked for immediate refund.

I ordered some items from this company and when I went to check my order it states there is no order. I have the charge on my credit card. I sent the information, proof of my order with order number and the credit card payment to their company. I've not heard back and I'm guessing I will not see my order or get a refund based on what I've read here. Apparently I've been scammed.

Bought an eyeshadow palette on June 9 2018. Right the next day an unauthorized Google Play charge of $7.99 appeared in my card even when I used PayPal. PayPal couldn't do anything so I had to call Google and my bank. Google issued a claim a returned my money. As today I had not received the product and they still sending emails with links that do not take you anywhere. Case this pending in Pay Pal. Good thing I didn't spent a lot of money. It was my first purchase and I wanted to know if they were really a good company. Check the reviews. And do not buy from them. It is a scam company.

In June I had to cancel my order due to a mistake which I made. They promised me a full refund in 3-5 working days. A month latter I received half of it and since then I've never been contacted since after several emails to them. It's now August. The banks can't help as it's below £100 and told me this happens all the time.

Ordered 4 pairs of pants at low price. The shipping treatment delay was not respected. They suggest 4 days and now it is 9 days since I send my order and always not shipped. I have bought the 1-4 days shipping at very high cost! I hope at least that this delay will be respected! I also hope there will be no exorbitant custom fee that are not describe on the website. This company seem to be of very poor quality... I have send an information request about my order and they are supposed to answer in a 24h delay. Three days and always nothing... And if you want to cancel your order, they refund only the shipping and half of the item price! If you want to be unsatisfied, that's your buying choice! Big waste of money...

I bought a dress for my mother in XXXL size, purchase confirmation however did not display the size. Item arrived 29 days later and nothing like the dress on the website plus cheapest Poundland tea towel fabric, uneven stitches, ridiculous form, short. I wrote to customer services requesting my money back and their instructions for pre-paid return or that they cover return costs and I have attached photos. They responded with just 2 lines - apologised for inconvenience and said the dress fits description. No returns instructions. This is an obvious fraud, people making money all over the world from one time purchases, they ship imitations and faulty items. I reviewed the item on the website and my review did not appear, just the opposite - the dress still has 100% satisfaction reviews with lots of ridiculous reviews they write themselves. LightInTheBox are FRAUDSTERS. Thanks.

What a mistake, not once BUT twice... Quality of material horrible, The workmanship of cut and fit, horrible. No continuity on reorder to previous product material. Sizes are seldom close to being accurate using their size guide. Never pay for expedited shipping, takes 10-20 days internally to gather product, then ship. Cuts Svc gives boiler plater answers, packages get lost and put it on the consumer to resolve, expedited shipping/insurance or NOT.

Bought some clothes in a size large. What I got was size small. To exchange the clothes they told me to return them and they would ship new ones and pay the shipping fees. So I did. And the shipping fees ended up being very expensive because they are in China and I am on the other side of the world. So they ended up not paying them. And the new clothes do not even fit that well either!

My order just arrived and they are three size smaller than what I order so I am so angry, I paid tax and everything for nothing... I throw them to the garbage... Never dealing with this company again...

This company are thieves and liars because I paid for 10 items and they delivered 2 items. They tell me that since two items were delivered they can keep the money for the other 8 items I paid for but were not delivered.

Overcharged, numerous texts back and forth with different supervisors, avoidance to refund money or solve issue. Delayed product. No delivery. Very poor shoddy customer service. I will never order from this company again. Buyer beware!!!

I ordered a shrug for a dress. The sizes are completely different. The quality was not good and needless to say, there are no refunds. After several messages back and forth, they offered me $4. Stay away. They are not a reputable company.

Ordered a sports watch band and paid PayPal. Never delivered. The email address supplied does not work. No way of actually notifying them of the problem. I just gave up, which is what they seem to want.

Really disappointed with the shoes I ordered. Not only the product showed bad craftsmanship, I was charged an extra $100 for duty and tax fees. When I contacted the Customer Service, I was told that charges may applied. I would have appreciated to know in advance. DON'T ORDER FROM THEM.

I originally ordered through eBay should of stayed with them!! I was transferred through to another site “lightinthebox” & I was gullible not to realize what was going to happen!! It has been 9 months since I had paid for the products in full & every time I email customer support of no products received it is a automotive response & stating that every complaint I’ve made has been resolved. I still want my products. Not sure how to go about this though???

SHAM! Ordered over $300 in goods - NEVER ARRIVED. WARNING!!! Don't waste your hard earned money!! They use inferior courier companies such as FASTWAY (Australia). If I knew how bad the customer reviews were I would not have ordered. Don't FLUSH your money down the drain. Shop elsewhere...

I ordered a mermaid tail for my daughter while staying in Denmark. Delivery was advertised 4-6 days. I did not receive any shipping details until 4 days after my order and then learned it came all the way from China and not from Denmark! I immediately contacted customer service and was confirmed a full refund upon return of my rejected parcel. But now of a sudden, they want to charge me double shipment and not a full refund, which I am not going to accept! Very poor customer service, a scam in my point of view, be aware before ordering from this company!