LightInTheBox Reviews

I used the given sizing chart, which resulted in me ordering a size way larger than the size I usually wear--a great idea! The fabric of the dress is of high quality. The colors are brilliant and rich. The fact that the dress has no zipper but a very stretchy shape overall is a pleasure. I am probably taller than the average buyer, so I plan to detach and reattach the bra-like lining. Not a biggie considering the high quality and low price for this lovely dress.

First time trying LightInTheBox and I admit I was skeptical based on their prices but I received my shirt much faster than I expected and was not only happy but impressed with the quality of it. I have since placed 2 more orders with them.

Every category has surprise items of fun, offbeat, innovative or cutting edge products. I can spend hours chasing a string of similar items, stopping to check out many many new and intriguing products. Many of them have made their way to my cart, and now are in my home. I am constantly amazed at the affordability of the products. And the attention to details, from excellent images to in-depth descriptions, make LightInTheBox my go to site for anything home and garden, or recreation and leisure. I love this site!

I have placed several orders and had usually good experiences. The app is easy to use, the prices are low-fair, and customer service is definitely on point. The few order issues I encountered were handled immediately and always to my satisfaction. My only complaint would be shipping, it's very expensive and your order processes 7-10 days before shipping and once it ships there's another 14-21 day wait. My last order was placed on 10/29/22, it shipped on 11/08/22.

Really glad I found this website. The attire is awesome & price is right. Not too concerned about the shop time, except for the excitement of getting the stuff I order. Actually ordering more soon, just getting my $ up!!

I bought clothing from the site and it is exactly as shown. They are comfortable yoga pants and colorful leggings. All fit true to size ordered and are good quality. I would order from LightInTheBox again and recommend it to friends.

Both shirts arrived timely and were of good quality. The colors were exactly what I ordered and the fits were perfect. I have made a number of purchases from LightintheBox.com and have been pleased with the service and the merchandise.

The items ordered, 1 pair of shoes, 1 shirt and 2 sport coats were received within the estimated time of delivery. I am very pleased with the quality of the materials used and the workmanship or tailoring. The prices paid were very reasonable and attractive. I am a very satisfied customer and will continue to purchase from LightInTheBox.com.

Outstanding customer service. Small issues with my item that I ordered. Lightinthebox customer service didn't hesitate any second to help me with this issue. Instead for me to go ahead and return the item in order to receive a new 1 they told me to keep that 1 and they will send me a new item. That made my day, to not have and deal with returning the item.

I ordered a costume, a flapper costume. I was interested in this one because it was a complete costume and many companies were just selling the dress. I received an incredible dress! It's beyond costume quality. I can easily wear it for other events. It's lined and the beadwork is phenomenal. I really can't believe the quality is so good! Looking forward to wearing it to my event next week.

Light in the Box sells very cute stuff on their website/app for EXCELLENT prices! Great selection... We have only clothes, shoes, and jewelry. However, like some other bargain online retailers (like SheIn), the quality and sizing of the products varies significantly... Sometimes great and sometimes bad. While they accept returns, the worst thing is they have you ship returns to China, where it is too expensive to do so. Thus, LITB uses this to get you to not return things, but accept a partial credit instead (usually a fraction of what you paid). Bottom line, if the item you buy is sized right and good quality, you will get great deals. But size or quality is off, then you end up with bad deals. So far we are maybe 75% good, 25% bad.

Amazing stuff to buy....and arrived on time better than expected. I will be definitely buying a lot more items from LightInTheBox. I love your rewards that you very many different things. Your products are awesome. A great selection of stuff to purchase.

Using their website is very easy and the selection is great. Sometimes sizing is an issue, so double check your measurements before placing an order. Sizing is different per vendor. A piece of clothing like a swimsuit for a man, can actually be very small waist size so watch for this. I also like the tracking via emails. I've ordered many items and not had any problems.

All of the 8 items I ordered were matching the requested order and expectation except of 1 dress that the color was not matching and a different color was delivered by mistake. Thank you for your services and will continue shopping with you

I got a beautiful dress and it arrived right on time. The material felt great and the dress fit great! I would recommend shopping here again. I can’t wait to order me another dress to wear. My family and friends loved my dress.

There is just so many items for sale. The quality is very good and shipping is fair in price. It would be nice if you could earn points that were more than what they are per review of items. Only problem would be the slow shipping.

I have ordered numerous items from here. This shipment had 3 items. Shorts that are true to size and very comfortable. A shirt with a bright and bold design. I have had many compliments on it. Fit is great. Pants for lounging around at home. Again comfortable and fit perfect.

I was ordering more items and noticed I had rewards amount that expired-when I contacted customer service I was advised it would be applied to my next order and that if I complete this experience survey I could receive up to a $30.00 credit on my next order-can't wait-have so much in my favorites to order

The dress I purchased for my daughter was exactly what she wanted for her wedding day. After changing the order several times from ivory back to white back to ivory the dress arrived in the color I ordered and even came with the last minute alternations I had requested.

The Pullovers were correct size, fit well and the material was very well made. For the price it was a great buy. I have had a number of great comments on the items. Also I have ordered two more as gifts.

I have ordered several time from LightinThe Box and have been very pleased with my purchases. Shipping does take longer than usual but the shipping times are stated and mostly accurate. Be careful to check sizing and measuring charts for each item. Check reviews as photos and description can be deceiving! Pricing is very competitive! Great deals! Overall a good online shopping experience!

I have placed several orders over the last few months and most of the items of met or exceeded my expectations. The few instances that did not were handled well by the customer service staff and I was pleased with my experience. My one suggestion would be that measurements be provided for earrings in both metric and US measurements.

I ordered some cycling jerseys that were too small. Lightinthebox said they would exchange but discouraged me by saying I would have to pay shipping to the warehouse in China. They offered a 50% voucher if I kept the shirts, but did not divulge that to use the credit, I had to spend twice the amount of the voucher. It's a racket to get you to give them more money. This company like others in China make returns almost impossible and the clothing runs small. If it was more apparent that the company was in China, I wouldn’t have purchased the merchandise because I’ve had this same experience with other Chinese clothing companies.

Received package faster than expected. Product are good quality but need to be careful on size chart prior to order. Package follow up system is amazing. You know exactly where the package is on a daily basis. Never saw that on other website.

I am very happy with my selections. My jacket was too small in the chest and belly. My shirt was off the charts. I can't wait to get to wear it. I will definitely be ordering more clothes when I can afford them. Thank you so much.

The backpack I ordered arrived in great condition and in a timely manner. The pack easily accommodated the equipment that I needed for my back emergency bag. The construction and strapping used to make this bag look as though they have been tested and researched for comfort and fit.

Was skeptical about using this company because of bad past experiences with like companies. However, my Order came early and was the right size. Very pleased and will definitely be going back for more purchases. They have taken the fear out of overseas ordering.

Everything I ordered was exactly what I expected. Quality was great and fit was perfect. Will be ordering more from them. I’m not a small man so harder to find the right fit. I like the ease of the app and the shipping was quick and on time.

Items were of good quality; the shipping can sometimes take a while to get to me in Canada. When I use the app the prices are much cheaper but shipping is still high. Overall company is good, but be careful as prices fluctuate a lot even within a week.

I was pleased with the rest of the order except I was shipped a different colored pants than what I ordered. The customer service offered me full refund. I agreed. But instead of the full price $18.99 CAD I paid. Customer service is offering $5.66 CAD. This is not full refund! This mistake for wrong color is not my fault?? This is not good Customer Service.

I have been very overweight for about 15 years and never ordered anything online before. I have lost a significant amount of weight and had a wedding to go to. I ordered the most beautiful dress but was skeptical to my surprise the dress is as beautiful in person as online and the fit was amazing. I felt absolutely beautiful and even some of my family members didn't recognized me. Thank you for have great quality and beautiful selections.

Light in a Box has some amazing products for amazing products!! Sweatpants, gym clothes, dresses, leggings and dress shoes are what I have ordered so far. Absolutely amazing products for the price you pay. I will continue to order from them - my next order will contain more things for my wife.

I ordered 2 swimsuits. One took a little longer than the other but very happy with my purchase. The colors are vibrant and fit really well. However, I did order a size larger than I normally wear. Both suits had adjustable straps. The pricing is very good compared to most stores.

I love the different styles of clothing that is available. Very different from regular stores. The clothing I ordered was correct sizes and the material felt really comfortable. Sizes do vary so you must always read size chart and reviews to make sure size will fit. I would recommend to anyone.

Excellent company. True to their practice of customer service. Clarity in their instruction. The men's clothing is truly in fashion. Very pleased with the experience. Thank you, Light in the Box. Great customer care. Delivery on time. My friends & I love their website.

Order arrived in great time. Everything is as described but shirts are very thin. Not sure how liked they will be or how comfortable yet. Overall this was a great transaction from start to finish. Will continue to buy from Light in the Box.

My husband loved his shearling jackets and they fit perfectly. He has a belly but he looks so good in the jackets. I would recommend this item to any man. I will start shopping at Light in the Box more often!

I’ve been very pleased with the items I’ve bought. Very fair pricing and pretty fast shipping and turnaround times. I give 5 stars and have recommended your site to friends and family. I’m sure they will be as pleased as I have been!

3 of the shirts that I ordered fit well and are stylish. 2 polos were smaller than I expected. The XL size fit closer to an American standard size medium. Light In The Box reached out to send a partial refund, which was helpful. I suggest that consumers consult the sizing chart before ordering in the future.

I decided to buy a wig for Halloween and found out this site had ones that were affordable. When I asked my order being late, they came through with the excellent customer service. The wig looks amazing and I couldn't be more happier.

I wore this shirt to a birthday party and got a lot of laughs and compliments. I will definitely shop at this store again, especially if I get a discount on my purchase. I will also encourage others to shop here too!

All of the shirts and pants I get from LightInTheBox are unique as well as well made. I believe they are on the top of the fashion statement and it makes others that see my outfits smile. The items are generally always shipped timely and I have received every order I have placed this past year.

Great products and fast shipment, prices are normal, and sizes are accurate as long as you read the size guidelines, it took a little bit long to receive my order but you can pay a little extra and receive your order a bit faster.

Generally speaking, my experiences with LightInTheBox has been mostly positive. There are issues however with consistency in size. I usually wear large, but there have been items purchased that were either too small or too big even though they've been labeled as large. My other issue is that some items don't exactly appear as what you see in the pictures.

I read previous reviews and ordered 2 sizes bigger. The shirt fit my husband perfectly. The quality is good and it super comfortable. The colors are just as described and the illusion is very cool. Definitely recommend this shirt and company. I have bought several items and they are shipped as described and quickly.

Size 9-10 fits my tall 9 year just right. Cute little tail and I love that the bum flap zips instead of buttons so there is no accidental exposure. Not extremely roomy but fits over his jeans/sweater so he can wear outside. He wears this EVERYWHERE!

Always good service and quality products. I will recommend to other users. This company sells authentic products at a very reasonable price with quick delivery service to the door. I am honestly a happy client and l believe other users are as happy as l am.

These two orders are my third and fourth because the shirts I've received are so soft and comfortable and the designs are terrific. I was in De Molay in high school, so the Knights Templar designs bring back great memories, and both my wife and I love dragon images. I'm looking forward to the delivery of these two orders and hope they'll be as good as the first two.

I ordered a long cardigan. It was received in a timely manner. For the price it is a nice piece. It is a bit lighter weight than I would have liked. The color is lovely. It fits as expected. It is open front, and I do find I have to keep pulling it on my shoulders as it slides down. This is my second purchase from Light In The Box and I will definitely order again. I will tell my friends to do so too.

Ordered these wonderful items from Light in the Box, and love them. I am a always in awe at the great merchandise, about very low prices! Well, off to my next order! I already have some great bargains in my cart.

I'm a new customer to this online purchase website. I was a bit skeptical at first in terms of product quality and speed of delivery. The pricing in general attracted my attention at first but after several purchases from this web portal I feel it could be one of the sources I could get things from. Very nice and recommended.

I spent $400 buying clothes and what I got was very cheap and ugly. They should not sell anything on this site because they are deceiving people and taking people's money. To return an item, it will cost you $77-104. This is another way of robbery. This website needs to be shut down.

I tried to complete a return because the dress I purchased didn't match the picture on the website. It wasn't even close! I followed the directions on the site. The site kept taking me in circles and no support was available either by phone or chat.

Purchase was easy enough, but then the shipping took 3 weeks to receive. After receiving the items, we noticed that everything is made from Polyester, not even cotton material. Polyester is not something you really want to wear anywhere. After contacting for a return, they stated that the return would be to CHINA, and I would be paying for it. So there were only two options they gave me.

In general, the choice of items is great; however, delivery is slow & I have not been able to download the app on my Firs tablet or my Android Samsung phone. It is difficult to report the problems if the problems don't conform with their opinion of what the problems should be.

Updated on 11/03/2022: I had left a previous review about them not honoring their return policy. Since that review they have honored their return policy and I have received my refund. Please check the size charts for their clothing as it does not reflect same in all countries.

Love the bomber hat! Great price and love the color! Fast delivery also! The nose cover is awesome! It's going to be super warm this winter because I like to take walks and it gets pretty chilly up here in Minnesota!

Purchased the hoodie.. Wore the jacket for one day and before the first day of wearing the seams started coming apart directly down the center of the jacket..and the jacket is no good now.. I'm taking the loss rather than going through weeks of trying to get a new jacket through the mail. My very first purchase was not a good one!!

I ordered 3 dresses and a pair of sandals from this company. All items received were poorly manufactured, the material is thin and see thru, the fit was awful and the pictures shown on the website is not representative of what you will receive. The customer service staff asked me to send pictures of myself in the dresses which I find that to be quite extensive due to the nature of the product. I told them the items were still in their original packaging, they are now asking me to return the items to China instead of their homebase in the USA. The shipping cost may vary from 10-40$ and it would take up to 4 weeks to be reimbursed. Be very careful with this company, it is a major scam. NOT RECOMMANDED... BE AWARE.

I recently placed my first order with this company and regret the entire experience. I ordered 4 or 5 pieces of clothing that looked very unique and exciting on the app. The prices were so low I knew this had to be too good to be true and I was absolutely correct. Almost all the clothing they sell is literal junk. 90% is made entirely of Polyester. Polyester? That shouldn’t even be considered a fabric. Polyester is scratchy, itchy, cheap woven plastic. Seriously. As a teen I worked at Domino’s Pizza and was forced to wear a uniform shirt that was 100% Polyester. I would have rather worked in a thong than that horrible stuff. It is basically like weaving a shirt out of fishing line. It’s awful and anyone with any taste can spot tacky Polyester from a mile away.

Total scam. I previously ordered some shirts through these guys, and there were no problems. But the second time I ordered and paid for a dress. Two weeks later they sent an email saying it was out of stock. I asked for a refund, but they provided a store credit instead and absolutely refused to refund the money. The "credit" expired in a week and I lost my money. Total scam, I will never buy anything from this website again.

My order came in adequate time. They look great!! Feel great!! Can't wait to start wearing them. I'll be ordering more. I don't know what else to say. I'm satisfied with the product. I'm happy with my new tee shirts.

Using their guide for measuring, I ordered a dress for a wedding. I went online because I am 81 years old and unable to physically shop for clothes. It took several weeks for it to arrive and finally arrived the week before the wedding of my great granddaughter. It was shipped in a plastic envelope, wrinkled and crushed. It didn’t fit at all and the bra inside was crushed to the point it could not be fixed. Upon first inspection, other than the condition, it appeared to be okay. There were also frayed and opening seams that appeared to have been stretched by someone trying to fit into a too small dress. I immediately posted to the company for a refund. I was shocked to learn they would only give me a $20 refund or a coupon.

Bought a $160 dress online on early of June. It's poor quality compare what shown. Requested for return. After several mails exchange, they asked me to mail the dress to Mainland of China with my own package expense ($50). Three months later, Package is still not received in China, not sure why. So still haven't gotten my refund yet.

I ordered 4 dresses from this sham company and they were horrible. Either the fabric was TOTALLY see thru or the material was so heavy I couldn't lift it. Furthermore, I am a double mastectomy patient and I specifically look for the words sewn in darts because those accentuate breasts that aren't there. They asked me to send pictures of myself in the dresses even though I reminded them that the fabric was see thru and the others hung down so that it was very obvious I had had a double mastectomy. Don't EVER purchase from this company.

I was conned into buying a dashboard camera that was complete rubbish, switches off every couple of minutes. Further, their false advertising claimed that I would be receiving a memory card, which was another lie. After having to figure out my own memory card for the device, I realized that what I'd been sent was total and absolute garbage. When I asked for a refund they refused citing their refund policy. Worst retail company I've ever known. Good luck in finding a suitable retail company for your needs.

Beautiful dog dress. Fast shipping perfect!! I hope you have more outfits for dogs. Looking at your other items are very nice too. Are going to order again. Will you be having more items for dogs soon? Does your clothing run true to size? Do you have any winter outfits?

Love my lights. They were exactly what I wanted!!! Would love to fill my whole yard with them!!! You won’t be disappointed. Ordering was easy. Received emails regarding shipping and they arrived in a timely manner. Will be ordering more.

I purchased a dress from this site. I reviewed their sizing chart and went one size up from what I normally wear. The item I received was extremely small. I am a true size 10 from all brands and a size up would not go past my hips. My friend is a true size 6 and it was too small for her. I paid over $100 for the dress. I contact the company and requested a refund due to the dress was not sized correctly. They inform me they don't do refunds. No matter the issue once you purchase from them you are stuck with the item. Even though they are not selling appropriate sized items. I lost $136, I would not recommend buying from them because they are selling children size clothing for adults. The pictures of their clothes look good but the quality are terrible. This company are in China and they are a rip off. I only gave one star so I can warn others don't waste your money like I did. They shouldn't be allowed to sell in the US.

I bought beach pants and beach shirts from Light In The Box and there were no hassles though there was a little bit of a wait. But everything was coming from wherever. So, it wasn't bad. Everything was priced good and when it got here, it was in sealed containers. It was easy and nice. The pants that I got fit fine but even after we did the measuring on their measurement size, the shirts were too small to fit me. But other than that, everything was good.

I get it. You like to sell edgy t-shirts, and if I don't want to buy them, I can just scroll past. But I found one of the t-shirts to be disgusting, homophobic, fascist and hateful. After a few rounds with customer service, it was pulled from your stock. I appreciate this, 100% and will be a customer for life, since you listened. I'm telling friends about your site and products.

Dress was exactly as shown. Excellent choice for son’s wedding. Delivery was in excellent time. A bit long but was easy to hem. Fit was good. Would recommend friends to shop here. Prices were pretty nice too. Will be looking at other outfits to buy.

I ordered clothing on 9/3 and finally received the two items on 9/25 - 3 weeks later. The pantsuit and dress are both made with shabby material. The sizing was off, and the order was not worth $200 + dollars. I tried to return it immediately and gave the reason that the item was received too late plus the outfits were not acceptable - quality-wise. I received the following denial: *Customer's Reason: no longer needed, bought by mistake, not as expected, changed mind, etc. All of these are reasons NOT to refund my money. Instead, they want to offer me 40% off another product. Why would I spend another dime at Lightinthebox? Buyer Beware and good luck.

I was a bit hesitant to complete my purchase because of prior bad experience. This purchase was really easy. I was also pleasantly pleased with the quality of the items purchased at such reasonable prices. I will shop here again.

Purchased three printed t-shirts. Total costs of shirts were $53.00 and an additional $20 for shipping. Product delivered in about 3 weeks. I had no idea product was coming from China. Print on the back of the shirts looked like someone had tried to enlarge bad art files, very fuzzy, nothing like pics on website. Material was thinner than what I normally get when ordering t-shirts. Tried to return the shirts, found out that I have to pay shipping, wait for product to arrive back in China, be inspected before refund approved. Shipping costs for me to return the items was going to be $42+ to ship back, wait 3-4 weeks for refund. Rather than wait for a net $30 refund, will donate to charity or use as shop towels. Bottom line, do not order printed t-shirts from this company if you are looking for quality items and/or a reasonable return policy. Shame on me for falling for the cheap prices and expecting a better product.

AVOID. Terrible products. Extremely poor quality and not as described AT ALL!! NO REPLY then told to return at my expense (£38). Total scamming crooks. Then offered 50% refund and for me to keep awful unusable products. I had to contact again and again. My statutory rights were actually ignored and I had to go through my bank to get my money back. Really awful experience. ****AVOID****.

I cannot get a refund on a Mother of the Bride dress I ordered in a size according to their size chart that was a size larger than my original size. Didn't mind using their chart as this was the condition of getting a refund if it did not fit. Delivery was within time frame but dress was much too small plus it was a real downgrade from what they presented online. Elastic stretch material was placed under each arm pit instead of the material of the dress. The matching jacket was a flimsy piece of thin material & sleeves were three quarters instead of long as in picture.

I'm now ordering my second wig. My first one was absolutely terrific!!! Extremely high quality and it looks amazing and I only paid 25.00. Now I've ordered another but different style to mix it up!!! Can't wait to get it!!!

I bought 3 dresses to try on for my sons wedding. None of them fit correctly, so I contacted the company to return them. They won’t take the dresses back & will only give me 50% store credit!!! DON’T DO BUSINESS WITH THIS COMPANY!!!

Did not like the look of two of the blouses I ordered. Very difficult to exchange a couple of the blouses to a bigger size. My fault for not looking at the size chart. Also very difficult to do returns. I have always had a problem when I order something online and it comes from China. After my first couple of bad experiences with ordering online from China, I told myself I would not do it again but I didn't check to see where I was ordering from. Again my mistake.

Good quality for the price. Clothing came quickly. My latest items did not fit as well as I had hoped. I am wondering how to exchange for the correct size. Very pleased with other orders I placed. Thank you.

I ordered one of the OP art tee shirts, characterized as unisex sizing. I looked at the chart and ordered a medium. It fits like a dress. Furthermore, the "art" is barely recognizable as the thing in the picture, and the fabric is disgusting. Obviously I wanted to return it immediately. The cost to return it is greater than the cost of the shirt. Not to mention the shipping cost to get the shirt. There was NO RECEIPT in the bag. This is effectively NO RETURNS. I have tried to avoid ordering items from Asia as I have been scammed before. So I tried to discover the origin of the site. The only thing I found was "NYSE listed"; the return address on the package was in USA. Scammers! Straight to the Salvation Army. Never again will I order from any company where I cannot clearly see the location.

Ordered a pair of men's pants. Material is thin and shoddy. Size was much much too small. The website of LightInTheBox (hides?) how to return or exchange items. Untrustworthy company. Not usual for a Chinese company. I advise not buying from them.

I like the feel of these joggers. The fit is great. The colors are great and vibrant. I highly recommend these to anyone who is looking for nice joggers. These are so stylish, that they could be worn out on the town.

Awesome products and service. Both shirts were too big, my bad. Great experience. Now that I'm more familiar with online sizes I expect no size problems with future orders. Would and did refer company to friends, family and coworkers. Thanks.

I received my first order quickly and my third was in process, the first order was great, exactly what I wanted, so I ordered a fourth. When I received my second order things weren’t so good. Two of the four shirts were printed on both sides which it didn’t say in the description. And made it clear that I wasn’t happy, Yet I have not gotten any reply trying to find out what was wrong or how can it be fixed, not even a sorry for the mistake. I purchased 10 shirts total. And the only thing I get from you is do I want to order more, REALLY.

Everything I order states not Available BUT only after you take my money. Your system should know what stock you have!! Still NO refund on order **! $31.21 still waiting on other orders too and received items do not fit and don’t get my full refund.

I got my order in 5 days. I was so happy. It was not late. It was right on time. I really loved the experience that I had with the Lightinthebox. I see that you have products too. I will keep looking and I hope I find what I'm looking for and I will buy it. Thank you. Lavetus.

From start to finish the ordering process was quite poor. When selecting items in your shopping cart and deciding on shipping methods, their indications of processing and shipping times are not true to form. I selected the cheapest shipping option and the delivery time ended up being WAY off of what was promised. It took over two weeks for one of my items to even be processed for shipping! One of my items is still not here and it has been almost a month! Once I received some of the items, it was apparent that their pictures look nothing like what the end product ending up being. Their sizing charts are completely wrong. I need to basically return everything I ordered. In trying to return my items, (at least the ones that have arrived) they are making it incredibly difficult. They only want to offer discounts on future purchases with LightInTheBox.com. No thank you!

My order was delivered fast. The top itself is beautiful, colors are vibrant, and fit is true to form. I would definitely order again. If I need anything else I'll be happy to order again. I'm Very happy with my order. The top I ordered is lovely and made with good quality materials. Package arrived in a timely manner.

The pants I ordered were very nice but too small. I placed new order for larger size and when I went to asked to return them the selections were limited. I would have to pay shipping to China or take a 25% credit of the order and keep them. I guess I will donate them since shipping would be more expensive than the pants.

Thank you for this beautiful purse, I was really happy with it. It had lots of pockets inside and I was really happy for the small zippered pocket for small items. I would recommend this purse to anyone. It was also unique in its design. I also liked the small handles and the long strap.

I ordered 4 dresses from LightInTheBox and they were all of poor quality, faded material, and so poorly designed that I would be very uncomfortable wearing them in public or even in my home. They did not look like the images online. Furthermore, to return them would 1. Cost me return postage to China, and 2) only give me a reduced credit to purchase more product from this company. I have elected to consider this an expensive lesson, to never do business with Lightinthebox ever again, and to donate these dresses to Goodwill still in original packaging. Beware.

The images on the web have an effect, as soon as received the 3D t-shirts are faded, the colors almost do not hit anything. Even with the same sizes they have different sizes: they tell you that they are made in different factories ... They describe the fabrics as MEDIUM ELASTICIZED and then it is ZERO ELASTICIZED, labels DO NOT exist, no additional sheets for washing and/or ironing. If you decide to make a return they offer 3 options:

I won't spend much time providing details as the details are documented in numerous reviews. What I will state, is "RUN"! Lightinthebox.com is the biggest scam that I have encountered. Their merchandise is poorly constructed and not true to size, i.e., you will need to order a 4X in order to receive a 2X. And because this is a China base company you can forget to receive a refund. The company offers you 25% credit on the money spent, or you can ship the item back at $45-$65 USD in order to receive a full refund. Again, "RUN" as there are so many other companies one can choose from.

I ordered 3 dresses. One of them was damaged and other one had another colour with low quality and the third one had very bad quality and I tried to reach them and return these but I do not get an answer and an approval from them. And I'm really angry about it. I'm influencer in Instagram with 700k follower and I will publish it these story when I don't get an answer from them as soon as possible.

Ordered two dresses in the sizes I always order, They were too small, thus I sought to replace them with the next larger size. First, after 1/2 hour of looking, its website did not allow me to replace them. After another 10 minutes I located a telephone #, called them, and the staffer set me up for a replacement. When I received the info via email:

Successfully resolved. Chloe from LightInTheBox.com was very helpful in resolving the matter. I received a refund for the clothes that were not as per the product description. Patience was very important as it took over a year to resolve. I am grateful for Consumer Affairs as I did not get the same response by initially communicating with the company directly.

Not recommended due to customer service when parcel never arrived. It took 2 months to get a refund from original transaction.

These cheap products from China being sold directly via the Internet just show up on your screen, they look good, you order them. When these arrived, I was, again, disappointed with the quality: Tops with "good" fabric on the front and some plain fabric that saved them 5 cents on the back. Tops that appeared in the ad to be embroidered, were actually "adorned" with just a photograph of embroidery transferred to fabric. The refund policy looks all right as they post it. Reality is different: When you contact their Returns department, they ignore you for a while, with a message they're just "busier that usual," but I think they're just trying their step 1 of seeing if they can discourage you into just going away.

The dress is beautiful. I cannot wait to wear it at a Wedding. They let me know every step of the arrival of my dress. I was very pleased with the color. The lace was just how it was pictured online. Thank you so very much. Elizabeth

I have had nothing but wonderful experiences with this company. I have ordered many products and been pleasantly happy with them all. The price is always great and the material is soft. The fit is always good. I follow the size chart. I would recommend this company to all my friends and family.

I ordered two or necklaces for myself and my daughter-in-law after we lost my son, we are both very pleased and happy with our necklaces. My next order was a shirt in shorts and I love them both although the shorts were supposed to be blue they are a more purple color. I have another order of t-shirts coming for my son and my husband I cannot wait to get them, have a good expectations from other orders so far. And waiting to order a few more items, I feel I should be pleased with them as well..

I just ordered from Light in the Box.com for the first time for a semi-formal event, they estimated my delivery to the day before my event so I was frantic and looking for alternatives when two weeks before it was scheduled to arrive- it came in! The items fit perfect, were more beautiful in person, and I am going to feel like Cinderella at the Ball!

I ordered two dresses and cancels within three days only because they said that the dresses would not be there on time for the wedding. Because I cancel within those three days they want to keep half of the money when the dresses are still in the warehouse. Haven’t been shipped. Haven’t done anything to them. They are still in the warehouse and I have pictures of that where the email stated such. This is my first time engaging with this company and it is my last. I have contacted a lawyer because I want all my money. Never ever buy anything from this company.

I had great service from the customer service team of Chloe and Eleonora. They went above and beyond with their service to fix my problem.

I ordered 1 motorcycle jacket, 2 t-shirts, both sizes XL. Items arrived. Labels in side items show XL and on tags outside. Items are the incorrect size. They are a M=Medium. Asked for full refund. LightInTheBox box plays games. Offering to reduce price of items delivered and I keep them. Plus a discount on future orders. Turned the offer down. I want a full refund of their low quality China junk. Their return process is a joke. Never got my refund. Stuck with their junk items that will never fit. Buyers beware.

This is a scam. I would like to start a class action lawsuit for unethical business practices. I am also reporting them to the FCC and the FTC for unethical business practices and failure to refund full amounts as well as falsely stating they cannot print return labels when they can print shipping labels if they can print shipping labels they can print return labels. As well they are lying with this statement, they do not have full disclosure and they ship junky wrong items < used items < wrong sizes and wrong colors.

I ordered a jumpsuit. The item itself wasn't bad, but it was see-through and I wanted to return it. When returning an item, most companies simply send you the return label and you send it off in the mail. This company sent multiple long emails trying to convince me to keep it, with "special" discounts. It was strange and annoying. If a customer wants to return something, it should be a simple, straightforward experience.

Great selection. I love their stuff, so easy to order. Everything I wanted I found. I AM A HARD CLOTHES PICKER AND I FOUND MYSELF WANTING EVERYTHING. Wrapping up my order was so quick and easy unlike a big chain store that never lets you checkout with just the stuff you picked, they like to suggest.

Good experience using the website, great selection of cheap clothes. I could buy a whole new wardrobe for super cheap! Website is simple and easy to use and I expect the same from the mobile application. A little more searching on the website and I found the home décor area.

There is a great variety of products on this site. You can find just about anything that you're looking for. They might not be the best sometimes but the majority of the time it is. You'll hit more than you'll miss.

Nice shop. I heard about it from a friend. I wasn't sure about ordering but I did. First order experience was good but the second one the order came late than I expected. But overall the service was amazing. Definitely I will come again.

I love how easy the website as well as the mobile app are to navigate! Not to mention the clothing selection is awesome!! The prices are actually affordable also! Doesn't get any better than that! Will definitely return for more affordable, cute clothes!

After using a couple other sites that have less expensive This site is really very amazing for doing online shopping. My experience with Lightinthebox is good. Everything about this site is top. I order many things from this site and I got my product on-time with the amazing quality and good price Especially when it comes to customer support. My I am sure you will love it like how I feel when I see the good service of support team in this site.

I am very happy to put up my review about this company, because it is really worth it. What I liked the most is the communication with their support it is fast and helps to solve all your problems. Although I had a problem at first regarding changing the email on my account, the problem was resolved by the support.

I have been using this site to shop for a 1 year and it is the beast and I recommend it to everyone to use this site. You can get almost everything you want and it's much easier to use than other sites.

I received a full refund and am now happy with the resolution.

I order from this site because clothing and other items were of great quality and great immediate customer support team response. Hoping these items reach me before 8/26 going on vacation. Thanks for you was good experience. There is awesome collections and I trust this site.

I am very grateful to you and your good company and the personnel who work hard in your company and your good products. Your products have helped me in many daily tasks at home and I will always try to thank you and your company. for support.

Extremely difficult to deal with company when something goes, if you actually get what you ordered some of the things are quite nice. However if you have a problem here is what to expect: No actual person to speak with ever. I am quite familiar with online ordering and I have never ever experienced such difficulty getting issues resolved. I am very much ok with on line communication after all it’s the way of the world, however I am not ok with emails not being responded to or if a response is sent it’s generic and does not deal with any issues presented.

This brand gave me a good service and I would definitely recommend. They offer quality service. I was scared at first as it seems as though they won't deliver well but they came through for me at the last minute. Stellar service though discrepancy in time altogether they are the perfect service. Would definitely recommend to my group of friends.

Would recommend this site to anyone. Affordable prices and good merchandise. I bought few products for absolute amazing prices and extraordinary quality, really good opportunities, I'm so happy about it. I would definitely recommend Light In The Box if you need something cheap, but still decent quality.

Company addressed my concern quickly and to my satisfaction.

Everything appears to be very nice, the website, and the prices for certain. This is my first order, so I will get the full experience very soon. Other good things is quality is very perfect. But here some little problems at time of sorting but overall experience with this is honestly very great.

Thank you very much. I proud of you. I respect you. I am from America Dallas ranch and I love your website and my review is five (5) stars and this website is good for all person at the whole world and I recommend.

This fast placed order took me no longer than 1 hour to decide on buying. It was very easy to fill out and I highly recommend for others looking to find shopping companies with fast delivery and good customer service!

I really like it. The customer service was amazing. Although am pretty new in this kind of experience but they provide me a good service. The only thing that I don't like that they take time to deliver your order, but that a very good experience overall. Highly recommended and will visit again!

I bought a dress, and I loved, the size is similar to what was said, super comfortable, and the fabric is very good, It wore super well, and I recommend it to anyone who likes the model, in love for the dress!!!

I love doing online shopping. It's help me stay in the house, don't have to worry about getting a car or someone to drive me too there. I'm very pleased with the website and I will keep doing the online website to may it easier on me. It's so hard for me to go out because I don't have my driver license so with this I can order online.

My overall experience was good. The site looks good. I love the design. It was easy to navigate. There are a lot of options to choose from for the entire family & customer service will get back to you quickly. Thank you.

I wasn’t sure at first because I was scared I wouldn’t get exactly what I saw, but I did. Good quality and till the prices are very reasonable, I am indeed very happy with the experience, I’ll definitely be ordering some more.

I love the compare brands feature on the website! Makes it so simple to compare pricing, reviews and product details. Helped my wife pick the baby monitor she wanted for our twin boys. Hope this review helps others who are thinking about using this site.

The dress is lovely and I wish I'd taken measurements instead of selecting by usual size number. Your return policy is not economically practical. You have many more beautiful styles that I will not order in case they. too, don't fit using measurements. Lesson learned. Maybe, I'll be able to have someone else enjoy your lovely creation or even better, maybe miracles will not seize and I'll lose weight.

After a bit of a fight a full refund was issued and I was told to just keep the the pants that were sized too small. THANKS BLOO!

I had never bought anything before, so I was really dubious and prepared to return it even before I got it. However, my product arrived promptly, was well-packaged, and in excellent condition. Excellent wrapping; item is exactly as is advertised. I'm happy with my buy. I'm grateful.

I've been using LightInTheBox on and off for a couple of years, as they became one of my go-to online places to find amazing items. What I appreciate most is their prices are fairly reasonable, and although there can be some items for low, they do offer decent quality of products. The shipping isn't much of an issue, but even with the processing fees and estimated shipping labeled clearly, they do not guarantee it would arrive within that timeframe window. There has been a few times where I was looking forward to receiving my purchase, for it to take a bit longer than expected to arrive, so I'd always advise to have patience because it can experience delay in shipping.

I definitely enjoy shopping with this company. I am very big when it comes to online shopping because of the convenience, so between great products and fast shipping they have done me no wrong. I would definitely recommend them to my friends and family.

My shopping experience was wonderful. It was pretty fast and quick. I think you should sell more products for less because everyone is not that fortunate. Great customer service and I would definitely recommend a friend, or family member to check out your site and to shop with you guys.

I asked for a reshipping of the correct item as I have received the wrong item from the very first time. I paid for the blazers and not some rubbish shirt! They said they will reshipped the correct item but when I received the delivery again, it's the exact same wrong item again! Such a bunch of scammers! Waste of money and time!

I don't know which customers can say they are satisfied. Fabric is faded and poor quality sewing. All this site does is rip people off. Refunds are a joke. There is a problem with the way a company is not vented before allowing them to do business online. This company definitely deserves the name "BUYER BEWARE".

This company and the products they sell are the very core of the meme "I ordered this from Wish, and look what I got". The level of scam that they are pulling off is unparalleled. DO NOT ORDER ANYTHING, from this site. The pictures and the product you receive are nothing alike and there is no proper refund or return. For info, there are only positive reviews on their site, but for "some" reason, you yourself are not able to submit a review which must be the first alarm bell that this site is non-legit.

The tote bag is worth the money! Well made. A beautiful brown. A little bit bigger than I expected. Recommend others refer to the dimensions of bag. The zipper seemed to stick but after opening & closing it a couple of times it works perfectly!

I ordered a dress that was on sale in the ad for $7.99 & I was charged $21.07, 2 sets of boys' clothes in ad for $ 6.99 a pc. & was charged $ 15.59 ea. & a woman's top in ad $5.99 but was charged $ 17.84. I have tried to resolve this issue several times & feel that you are giving me a big run around. I just want what is owed me. This is the only time this has happened. Until this is resolved, I can't place any further orders w/ you.

You get what you pay for. Shorter and darker than the pictures but useable. Tracks are a little bit wide and so the wig is thin, but you can style around that. It also comes pre-styled so if you want it to look longer you can straighten it.

Updated on 07/21/2022: After a few emails and proof of postage, Lightinthebox have promised a full refund, including return postage. This will take a further 7-10 days otherwise I would have rated them 5 stars, Thank you Boo

I love my jumpsuit so much, bought size small. I suggest that you order a size up. Very comfy and good look. Adjusted to your body. I have thin waist and I think it won't fit everybody. Soft and keeps color after washing.

Beware, beware, beware that Lightinthebox is a scam company. I had to give a star.. I don't want to give them anything!! I placed an order for three dresses totaled 69.00. They sent me an email that stated sorry not in stock on the one dress. I communicated and asked where my order was after two weeks, after three weeks after four weeks I blew up and asked them where is my order. They said sorry due to demand they didn't have my order, but gladly took my money!

I ordered four pairs of sandals three of which are the same model. Those three run small and do not fit. I have contacted the company, and in every email, there have been 4; they ask me for more pictures of sandals that have never been worn, and they ask me questions I've already answered. In the last email, they asked for another picture of the sandals and a picture of my foot next to a size chart.

I order some men's clothes from this county and was not revealed that this is being shipped from China. I wondered why shipping was so expensive. When I received my items 3 of the shirt (men's small) fit like a tent...nothing like the pictures. The others items cheap but I need to send back the 3 oversized small shirts. Nothing but problems..They keep emailing me saying cheaper to keep than to resend back..I cannot use them I explained. Then they email saying give you 50% discount and 100 reasons for not sending them back. I told them I wanted my credit card credit back...but no. They said they gave me a credit for more shopping. This is crap. Their clothes are cheap and not well made. Finally I threated to call my credit card company and they then responded with, "You give your credit card credit but will take a while." SCAM SCAM SCAM COMPANY. BEWARE.

I bought a few things. Dress, shoes, shorts, purses, and jackets. I was not happy with the price of shipping. Not only did I pay for my order which was $90.00 then the shipping switch was almost double on what my order...then I get a call from ĎHL for another $ 53 to finish my delivery. And now I have a few things to send back but not sure because I have to pay return shipping.

I viewed the size chart to determine what to order but the dress was way larger. I’m not sure that I can even alter it to fit properly. I would return it but cannot find the instructions to do so on the app.

I have order a few times and the experience was always great. All orders were simple, they kept me updated on my order and delivery was quicker than they predicted. All items were as described, quality was good, and the fit of the clothes was good. I would definitely order more products from them.

The product you will receive will have all seems showing and some already coming undone. The product is made quickly to replicate the pictures but as if it were made by children. Don't expect a refund. They will offer you 50 - 20% of your purchase price, If you want all of your money back, you will never hear from them again. Quite frankly, you are making a donation to the bottom line of LightInTheBox. Thank god I only spent $50.

I was attracted to the cute styles and colors of these clothes. The creative colors and designs, and variety of clothes, was interesting. I ordered a dress and it was way too small. Then I found out that the return process is that you must pay for returning the product to China. When I asked about this, they offered a small credit in lieu of returning the product. The hassle and cost of returning was ridiculous. I believe the quality of the dress was good, but paying so much more to return it for another was not worth the hassle. So, first, be sure you read the size charts for your specific size and shape...don't guess. Second, if you're a weird or plus size, you probably want to shop elsewhere where you can easily return the product.

With tax and shipping, these yoga pants (elastic waist that barely expands at all) cost $20.10 -- a bargain, if they had fit. They didn't. Returns must be sent to a warehouse in CHINA, and I would have to pay for shipping -- estimated at $40. I'm out money for a product I can't use, mailed to me from an address in New York state, because I have to return it to China. This, in my opinion, is a shameless fraud and should be condemned.

Every thing was perfect size and it was exactly like the picture. I recommend this company to everyone. Delivery was at time, no damage, in perfect condition. I’m Very happy of my order and I will use this website for my futures orders.

The item was shipped earlier than expected. I love the feel of the blouse, it is soft. The zipper seems to be my favorite! The colors of the blouse blend in so well, it’s unique! I have received so many compliments about my blouse from my coworkers. Can’t wait to order more items.

This company is sly... I never received one item and that item they refunded...When you wish to return items...they say you can only return 3 items...I am trying to return 4... Then they say two of the 4 are custom. They define custom differently that most online clothing companies. Custom is if they say so when you are adding it to your order on that dresses page. You are not allowed to return custom...The other two they said that I could go to a place on their site for returns, check in and would receive 2 "Tickets" that would allow me to return 2 dresses... These tickets never came up in the return section for me.

I have enjoyed purchases from LITB however the sandals on this order were a disaster. Petals and rhinestones on center strap and toe of one shoe were missing. I normally wear 6 or 6.5 but because I know better I ordered 5.5 and still they were too big. Really? Because is a factor I had to scramble to find wedding shoes at a local retail store at 10 times the price. I don't have the time to return them for refund until after July 15th. If you need photos, please reply and I'll send them. I wrote a review online but it was pictured with the wedding box instead of shoes. Thank you. So very disappointed, they would have been perfect.

I have not had any bad experiences with any purchase I have ordered. Customer service is happy to work with you to resolve any issues. I will continue to shop. I have referred a few friends to shop here and they too are very satisfied, no complaints. All clothing and items are as stated.

The company resolved my sizing issue, and I will order from them again.

DO NOT ORDER FROM THIS WEBSITE!! The "POLYESTER" Dress is more like nylon and returns are IMPOSSIBLE! They will keep requesting photos hoping you give up on the return request. The Product doesn't match the photos on the website either.

Like the solar deck lights however these have batteries that need to be replaced occasionally. Also they are black in color they look brown in the advertisements like the ones I already have. Did not see any mention of batteries in the online description.

Reviewing the picture on the website and getting the shirt ended being two different shades of purple. I believe the picture was enhanced because the shirt was not even close to being the vibrant color of purple that was on the website.

Very excited to receive until I tried on too small in sizes and black sun dress a bit big but good Quality and material. Did send back to see if refund or get in right sides. Will continue shopping with you guys because the other items fit very nicely. It’s just nice that customer service replies in a efficient time and make it better

This was my first order from this company. I was nervous as I'd never heard of them before but it was a perfect transaction. Item was well packed, shipped quickly. Reasonable price with great selection. Quality of headband exceeded my expectations. I will be perfect for the wedding. I would order from this company and recommend them to anyone.

The quality of the shirt is excellent and I received it quickly. I have to be careful because there's so many shirts I like. Trust me I'll be shopping with Light In The Box again. The only thing is suggest it's buy bigger than you normal would because there's not a tall option.

I received everything as ordered. It arrived by the date of arrival predicted. My dresses are beautiful and are as shown. Good price too! One of my favorite shop online! The service is excellent. I bought on sale and got good finds. They have sales all year around.

This company was great for online shopping. I got all my expected clothes and items. The only one problem I have is the customer support is a little slow. I had a problem receiving the wrong size for a pair of clothes, so I contacted customer support but it took a while. It was solved in the end and I got my correct size.

I am very satisfied with this product. I strongly recommend it. Most of the time I was not happy shopping online since the product I ordered and the one I got didn't match, but this time I found it 100% exactly how I expected it to be. Thank you!

My experience with Lighinthebox.com was rather amazing. The site ran exceptionally smooth. I also like the layout and color schematics used on their webpage. The products available on the page were not of greatest interest to me however. Some items were slightly too expensive for my budget.

I absolutely love my purchase of my two purses. I ordered a silver one to replace my old silver one and I ordered a red one to change it up! Both are exactly the size and color I imagined and the prices were so reasonable! Would recommend Lightinthebox.com to anyone! Thank you!

I recently bought a T-Shirt from this app after downloading it and couldn't have been happier with the results. The shirt fits perfect and love the material which I have never seen before which is called Micro-Elastic. It makes the shirt nice and cool feeling during very hot days and the print isn't fading away like other shirts. Definitely will be buying more clothing from here as the process was easier than others I have used before.

I am saying your product is very good at all. But you are late at delivery. But I like your product. It's just awesome. But it reached to me late. It's a bad thing I think. But all over your service is very well.

I love their customer service. Had a great experience, The quality of product is very good, but you have to wait for 2-3 days. I really appreciate their services. I recommended it to my friends, and I highly recommend it to you.

International product and have a lot different of product to choose from but does have some the only down side is the delivery does arrive on time because it's a company from China.. There a lot of clothing and thing that I was interested in, also designs that did not fit in with the type of thing I like but also these type of item are for wealthy people and also very expensive for what I can afford..

The company has satisfactorily addressed my comments and therefore I am updating my review to reflect the positive and favorable customer service.

I had placed two orders with LIGHTINTHEBOX and had some problems with the orders. I will say the staff always respond and try to help. Ordering from China can be challenging and things are not as cheap as they once were. I must admit the staff was very helpful in trying to work with me in getting what I needed. I would not hesitate to order from them again!

I am not satisfied and I have problem with return. All clothes came wrong size, absolutely different fabric. Very difficult to return the product. I ordered 1 pants, 3 tops and now I do not know what to do with this.

Have not received either product however, the customer service is doing all they can to resolve this issue. Thank you. I am very appreciative of your help and I hope we can get this taken care of as soon as possible.

I bought pillow covers from this company and was very satisfied with shipping and merchandise. However, clothing is another matter. The quality of the fabric is very poor, items do not look like pictured and workmanship is poor. I threw all items in goodwill pile. I will never buy from them again. A waste of money.