LightInTheBox Reviews

I was happy with items ordered but would have preferred to see the back of the dresses I ordered. Unfortunately both did not fit. Jackets were too tight in the arms. I was going to send back but was offered a small credit instead because it cost me more to send back than item's value. The shoes are perfect and worth what I paid. The shaper was also way too small and I ordered largest size available. Not as stretchy as I thought it would be.

I have had great experiences purchasing from Light in the Box. Products arrive on time and as described. There has been one time I have had to return an item due to size being smaller than expected, and the refund was taken care of quickly. I enjoy the products, the website is well organized, and I will continue to shop at Light in the Box.

I am very disappointed with the delivery of my last order. I was supposed to have no delivery charges because I was a gold member. Two items have been canceled and shipping costs have not been adjusted accordingly. The order preparation time was very long. I hesitate to order from you again.

I have ordered a lot of my men's clothes from you and am very happy. Just ordered more, and good quality and the best prices. Even ordered for my new vehicle and animals. Keep up the good work to all your work force, many of my family members also have ordered from you. They always complement me when wearing your clothes.

All of the items I received were as I had expected. The material and the quality was most excellent, the fit was perfect. I would suggest your company to anyone. I will continue to purchased from the company. The company was prompt in deal with their customer. I received the packages on time as specified. Thank you.

My only negative about my order was that one of my shirts came with a design that was not centered on the shirt properly, which is not a big deal. Other than that, I am enjoying the products I got and will definitely get more from Light in the box.

I received an email from Light In The Box.com. It had a Hawaiian shirt, in different colors, listed for $4.99 if purchased through the email. I bought 2, 1 in 1 color and the other in another color. They were a Father's Day present for someone. I received them last Thursday and gave them to the person they were for. He loved both of them with one exception. The shirts were tight around his belly. The website's policy for returns is that within the first week, if the person isn't happy for any reason, the item(s) ordered can be returned or exchanged. Also if the size or color is wrong, a return or an exchange can be made.

The fabric of the dress was nice, but I am an older lady, and I can't wear an eyelet dress that is not lined. I just can not have my underwear showing through the eyelets, even if the color does match. I just can't do it. Otherwise I love the dress. The lace sleeves are beautiful! The other dress is nice for the price.

I order a great quantity of goods through Light In The Box and am very happy with the service and merchandise I ordered and received. Most of the time I receive my goods in a timely manner. Light In The Box keeps me informed on shipping throughout the shipping process. I plan on buying more goods for my store through Light In The Box.

Casual dress, one piece bathing suit and collar cooler. I am totally satisfied with the service and the products that I have just purchased from you and plan to order again. Bought the collar cooler for my daughter, and she is beyond thrilled with it! The fit of the bathing suit was great and so was the dress.

Shoes too small, too expensive to return the goods. I will never buy any other shoes. I have purchased before and I am completely satisfied with my previous purchases. I have not kept the details of my previous orders (order number) because I received them in good condition and within a reasonable time. For my shoes, it's a shame. As they have been worn a few times to get used to them, they are not exchangeable, but finally too small. (sore feet)

Everything that I purchased was in good condition and fit perfectly despite one order which was the women's high waisted capri workout leggings that fit just a little too snug for them to be a size LARGE. This was my 3rd order through Light In The Box and I will continue to make purchases through this site.

Everything I ordered was not like the photo description and Ill-fitting and horrible quality. And I’m not satisfied with your terrible return policy!! I would have to demand that I get full refund once your company has received my shipped products. I don’t want any percentages off new orders, nor do I want any free giveaways! I don’t want to split my refund with credit for future purchases!! Just want my credit card refunded please, thanks.

All my orders have been smooth and easy, for the most part as described. The only thing I have noticed is when I order 2 or 3 Earrings of the same item I often get shorted and only receive 1 pair, it must be a picking or warehouse problem I suppose. I never file a dispute as most items are inexpensive and not worth the hassle involved, but thought you should know. Otherwise all is good, I will continue to purchase.

Extremely pleased with all of my orders. I would recommend to a friend. Polyester fabrics are very nice, light and pictures on men's t-shirts don't fade after washing. The sizes are true to the size charts. The denim dress that I ordered was absolutely fabulous. Will be ordering more for fall and winter fashion.

I have already received one order from them and have ordered more based on the QUALITY of the first order! I was afraid that - at those prices - the quality would suffer. Well it did not! The quality is EXCELLENT! So far - every dress (and other items) I have ordered are as good or better than the (much) more expensive sites that I order from. It takes a while to get here - but it's well worth the wait. The clothing is just beautiful - good fabrics and perfect sizing! I am amazed - I was afraid I'd have to donate things to the local Thrift Store! But - NO - I am keeping everything and have already gotten a huge compliment on what I wore last week! I will be purchasing again and again - I've already placed another order! WOW - what a find!!

Ordered from Light in the Box several times and am pleased with each order. My first order was several shirts that are comfortable and fit well. Second and third orders were swimwear and are nice and colourful. My daughter picked one and she is happy with the fit. I will be ordering again. Due to the orders that I had received, my oldest daughter also ordered from this site.

The products I have purchased are all of good quality. It's the mailing system I am dissatisfied with. The tracking isn't updated often. One order was silent for almost 3 weeks. If you could improve with the mailing (I know mostly out of your control) I would probably buy more often.

I ordered this polo shirt for the 4th of July week. I play golf and was attending a couple of events. The shirt arrived in time and was perfect!!! I received many compliments on it, and when I played golf in it, it released the moisture very well. I will be buying more items from here.

I was very pleased with everything I ordered. All items fit very well and they were exactly as described on the website. The delivery was very slow and tracking was spotty. I will give some time to see how the clothing wears but overall I pleased and will order again if all goes well..

All the clothes were very nice and comfortable to wear. Dealing with customer service was very easy and they were very easy to deal with, was very happy with the service and appreciated how nice they were. The clothes are decent quality, and cheap, so very happy with my purchase.

It is ok. I don’t like some products but they help with the refunds. Quick process. On time shipping. I do like some products. The size is still challenging for me. I am unsure about how to return in the future due to long distance. I would try to order again.

After waiting impatiently for my order to arrive, I am greatly disturbed to see the horrendous material used. The colours don't match the ones in pictures and sizes are absurd. Please think before you order.

My order was received promptly as expected. The skirt and shirt were as expected and sizing was good. All items received were as advertised and true to colour. The golf attire was good value for the fabrics involved. This was my second order with LightInthebox and I am completely satisfied with all aspects of my order.

Everything arrived as pictured. I am happy with the blouses received in this order. The colors were accurate and they fit well. The bracelet was OK but not as blue as pictured....more blackish. The good thing is that I can use the parts that I like best! I am ready to place another order!

Ordered three pairs of pants. LightInTheBox would not give me a full refund, and wanted me to pay shipping. They offered a reduced refund or a very arduous return process, including taking pictures of the clothing juxtaposed against a tape measure. They made it so difficult that I just donated the clothing and decided to remove LightInTheBox from my life.

I love the beautiful dresses I've found on Lightinthebox.com. I have not seen dresses like these anywhere else. I refer to the size charts when ordering, and I've been very pleased with most of my purchases. A couple of the dresses were cut a bit different from the advertised images, so I was not as happy with those. Customer service responded quickly to my messages, and gave me the option to send photos and return them or to get 50% back as credit to my account.

I purchased clothes and was surprised by the quality and delivery time of LITB. Although I saw negative comments on internet, I was pleased with my personal experience! The golf clothes are very original and the prices amazingly low. It is difficult to trust Chinese websites but I admit that this one is great!

The shirts are fantastic! Love the style, colors and love the fit. The shoes are very stylish, however shoe sizes are sometimes inconsistent. Business style are sometimes too tight, the slip-on maybe a little big. The bag was great! Just what I was looking for to carry my items during travel. But overall great place to shop online.

I've only ordered from your company a few times. So far the experience has been excellent. Items arrive on time, are as described, and are of good quality. I will likely be ordering again in the future. You do offer clothing styles I can't seem to find in other retail locations or websites. Keep up the good work.

GREAT selection, really loved the brightness of the dresses once they arrived. Sizes are pretty accurate, but I also did a couple different sizes to see which fit best and I can wear both the 2X and 3X comfortably, the 3X is a little looser in the waist. Definitely priced to sell, and I'll get some more now that I have confirmed sizes!

I ordered two dresses, one of which was the Women's Two Piece Dress Set Casual Dress Print Dress Outdoor Daily Active Modern Pocket Print Midi Dress V Neck Half Sleeve Floral. I ordered both dresses according to the size chart for each dress. This dress however is too small through the bodice. I had hoped to exchange the dress for a larger size but by the time I pay the Return Shipping plus a large $ shipping amount to send a larger size exchange dress, the overall price for this transaction is not worth it. I'm looking at some $30 total in shipping alone just to get this dress in the correct size. I am so discouraged! I paid $13.20 for the dress plus it would cost an additional $16+ in shipping charge to exchange the dress on top of the $15.58 shipping charge that I have already paid. That's ridiculous. I am so disappointed! Plus, there is no easy way to reach Customer Service.

I begin to buy with your comptany for a while and you have à great choice with good price. The delivery is faster now. The only point is that the size is not always correct..it will be good if we could have Canadian size. When the item doesn't fit we lose our money because it's too expensive to return the item and a lot of problems. Anyway it's à good company and I love To buy with thém.

I would like free shipping more often. I have over $300 in my cart and won't put through as I am not paying for extra shipping. Also it is way too expensive. If you look at my order history I do buy a lot but I am reconsidering now. Thank you.

I ordered a size larger than my normal size and I couldn't even get them on. I contacted customer service. I wanted a full refund but got percentage off on my next order. I will be advising anyone not to order from your company as they do not refund in full. To sent the product back you have to go to major things to return an item. That is not worth it to me. Your return policy stinks.

I have ordered several items from this company, including tee shirts and lingerie. All are top quality and the delivery was amazingly speedy! I will likely shop here in the future and highly recommend to others. Only drawback is the lingerie fits small. I am normally medium and needed extra large.

Very nice designs. The material is good. Undersized for North American women. Would suggest making the arms larger in diameter and waists larger for middle aged women. Perhaps it would be good to offer an age selection to differentiate between young women and middle aged ie. over 40 years. Pricing is good and your customer response is great. Thanks Derwyn **, eh.

The clothes are well made and beautiful. The blouses do not accommodate large breasts so it is hard to determine correct size. Shipping is timely and accurate. Colors are as shown in the pictures online. There are no laundry instructions. So I wash by cold water with Woolite as soon as they arrive.

Love the dresses and shoes!!! The dress has beautiful colors and the brown shoes comfy. The dress is a little long but it's comfy And bras are good. The size is accurate. The pink slip on shoes run smaller than the size on them. I love the discounts with LightInTheBox and will be ordering again soon!!!

On the whole, I'm quite satisfied with every aspect of my business with LightInTheBox. The only thing I think could be improved is the information on certain garments; more details would be appreciated like the length for summer pants, the number of pockets, care instructions, more details on the fabric used...

I have ordered shirts, shoes and a rug so far. I am a very impressed with the quality and you can't beat the price! The shirts were of decent material, the shoes are very impressive. And again, the price of these items is more than fair. I personally will recommend this site to all my friends. And I would advise them to try it for themselves.

I love the colors of the clothes I bought. I should have gotten the size larger. The material the clothes are made of is thin and hard to iron. I guess that's why they can be sold at a good price. The clothes are comfortable. I will probably order again and just get larger sizes. But it does take a good while to be shipped.

The tights are gorgeous. The only problem is they do not fit over the boot. They are made for someone with tiny tiny feet—and my daughter only has small feet. We were able to tuck the clips and fold them for figures and loops, but these cannot be worn for what I had intended. Four stars because they weren’t completely useless.

I received my new wardrobe for my summer this year and found that there is great quality, and perfect fit for what I purchased. I am a little shorter, petite, but curvy and small chested. The clothing fit me perfectly accenting me and my perfect figure. :) The jewelry I purchased was a perfect compliment to the clothes. I have worn both together and received many compliments on the clothing and how amazing I look. I feel beautiful and comfortable and these were a great addition and make me shine. Thank you for making such amazing quality clothing and providing pieces that accent each amazing style.

I bought a two piece striped swimsuit and was worried about the quality but it is very nice and true to size. I have received a lot of compliments on how cute it is. I definitely would purchase from them again! The swimsuit isn't made cheaply like a lot of the ones I purchased through the mail. It looks like it will wash well.

The return process of this company is the most convoluted, non-intuitive, expensive, time consuming unforgiving policy I have ever encountered. If you like solving cryptic puzzles designed by Einstein, you might enjoy traversing this return process. It is like a never ending treasure hunt. I will never shop at this business again!

I’ve been totally impressed w/ all my orders. Prices are amazing for the quality of items. Will continue to order obviously many items! Items I have ordered are very useful in my daily life as well as for special occasions. No one comes close to a bountiful and varied items. Thanks!

I have purchased several items from Light in the Box and have always been pleased with the service. The response is very efficient, confirmation and delivery are well documented and timely with good tracking capabilities. If there is a delay with delivery they have offered compensation. All articles purchased have been as illustrated and of good quality as described. They include pictorials and verbal descriptions of their products, including type of material, care instructions and sizing charts which I have found very helpful. They include reviews from previous purchasers of products which is the best form of feedback for a product. I have always been pleased with the service of Light in the Box and look forward to utilizing their service in the future.

We ordered three women's nighties - one of which was portrayed on the site as having holes where the breasts are located. Two of them came through exactly as expected - the one I described came through without breast access holes. Still satisfied overall, just disappointed with that confusing portrayal of the item.

Received these items, and was pleased with them. They are lightweight and great for summer wear. Have ordered many items from LightInTheBox, and like all of the items. Will be placing more orders in the coming months, as the seasons start to change. I do try to give reviews for products received from all the websites that I order from. Zulily, Amazon, Ebay. Sometimes though, I forget, or get busy and slips my mind to do so.

Love them, tops fit great, but bottoms run a little small. Love the vibrant colors, the choices in swimsuits, and the all around offers, Shipping is the pits, paid the extra for express shipping and it took almost three weeks to arrive. They said time starts once the order is processed.

This company has changed my mind about quality of products and services from China. I have received 8 different orders of clothing in Canada and am impressed at the quality of material and design. Every shipment has been excellent, tracking is top quality and service response is efficient and prompt. I had one problem with size issues and it was solved quickly. I highly recommend this company...5 stars all around. Ed

Easy order and fast shipping. Shirt arrived on time and I was pleasantly surprised as it had black buttons as opposed to the white buttons in the picture. Made the item perfect for the party and was a hit. Item washed very well and should last for many more parties and last while.

A lot of my items did not fit. They seem to be of good quality but it's hard to know what size to order. I still will continue to order from this site. There are several more things I am interested in buying and I hope my next order is better than the last.

The item I ordered did not fit and the return policy is prohibitively expensive. It had to be mailed back to Asia to get anything back. I decided to just keep it. The quality of the item was good, though. If they change their return policy, I would consider them again.

You said I had a coupon but when I tried to apply it it wasn't there. Otherwise shopping was easy. I don't know what else to say. The site was easy to maneuver. Other than the coupon code I am happy with the product. The description was accurate, colour as shown and it arrived in good time

I am very pleased with 3 out of 4 outfits I purchased. The prices are unbelievable and the outfits cool and comfortable. I will order from LightInTheBox again. These outfits are dressy and classy and I wear them to church. I would have not thought that for the price I paid that they would be so nice.

I have placed two orders with this company and have received most of what I ordered. The first order everything came in one package together. For the second order has arrived in 5 different packages with one more still on the way. Everything has been accurate as per the advertisement and ordering catalog. So far so good.

Not really fleece when they advertise the hoody, fake fur inside but as expected. Hood quite a bit bigger than the scale of the rest but colors are incredible, T-Shirt is awesome as advertised and price can't be beat. Will shop with Light In The Box again for sure. Shipping times are accurate and the tracking emails are helpful.

I enjoy shopping at Light in the Box.com! I like what they have to offer, it's quick, easy, and an issue-free shopping experience each time I make a purchase! My order was processed and it was received as quickly as possible. It wasn't a long time waiting for a product or forgetting you even ordered it. Time is and was of the essence!

My order had items that were not as all as pictured on your site, poorly made, and the numbers on the packaging do not even match your records.... I asked for a refund on the items but sending them back to China would cost more than the items.. I just wish the items represented in images on your site were what you were selling and not just some likeness... The only thing about these pants & the image is the color: white.

I was happy with the experience and will use them when I can, was a little disappointed in the quality of the material, but it will still be a nice jacket. I have ordered some other things from here so until I receive them, I cannot comment further. Looking forward to them coming.

Lovely white with pink and blue flowers bordering the skirt. I am surprised that it fits so well. I do need to sew a few stitches at the neckline "V". It is a bit too low but a pretty antique broach will complete the look. I can't wait to wear it for a warm summer gathering.

Awesome material and great fit and feel. Love the fabric and colors. These slacks pair well with many styles of shirts and occasions. Will definitely be buying more in the future. The delivery time was better than I anticipated and everything was packaged in a surprisingly nice manner. I'm definitely bookmarking this site for future occasions.

Your site has some nice stuff and I have been happy with it. But your site is hard to work with sizes. They vary a lot from item to item and the use of coupons you offer. I believe I have lost the value of two coupons because it does not show how to use them clearly. It's like an American trying use Chinese to follow the instructions.

Well to begin with I love the items that I have seen, unfortunately an item I ordered did not fit but the were very helpful with replacement. They stayed in contact with me often until I was satisfied. I’ll definitely order again. Everything else fit. I am quite pleased with this company. Thank you.

Absolutely wonderful. I have purchased many items and so far, I have never had any problems with sizing, colors, deliveries or anything. They have so many items to choose from and the prices are incredible! I highly recommend this place for online shopping. I have told all my friends and family to have a look at this site as well.

I received two pair of dress pants. One pair was perfect! Great material and fit. I am very happy with THIS pair. However, a second pair was made of some other type of material that was of very low quality. The material was slick almost like material for a bathing suit. I asked for a replacement, but have not heard back from customer service and it has been several days.

My problem is not with your products or delivery system. I am having a problem contacting someone to speak with about a problem. I get e mails telling me that on my next order I can get the gold treatment for sign up. I have made two orders and still have not been able to do so. I figure I must be doing something wrong, but have no one to ask. Please tell me how I can talk to a person, who could possibly talk me through this problem. Please

I love the products I have bought to date, The pictures and descriptions are accurate. The sizing is accurate. I am pleased with the updates that are sent on the status of the orders. I would, like my purchases to come a bit quicker but I have learned to live with the wait.

My husband loves his tshirt, says it's one of the most comfortable shirts he's ever worn. It's that cool wick material that keep you cool. Everyone loved it on Father's Day. Check out the funny but true sayings that they have to offer. And it looks amazing on him too. I would absolutely recommend. I am going to look and see what ladies things they have. Delivery was quick, no hassle. 100% recommend.

Overall happy with my products. Love my first dress I ordered. I have already placed my second order. Looking forward to my first pair of shoes. I’m now thinking about shopping for my husband, who not fond of shopping. Hopefully men’s clothing is like the dress I love. So excited.

Product excellent and to standard announced information of delivery easy to find... shipping too slow. Shipping is a crucial reason why we buy things and reorder materials. If not this may cause slower growth for the company. I would negotiate speed delivery and that will be a game changer for new orders.

I had previously given LightInTheBox a 1 star rating based on poor quality and added custom charges. After contacting the company I got a refund of the custom charges and for the clothing that I didn't like. So this company will refund if you are not satisfied. That is good customer service.

Horrible fabric, horrible graphics, way too big - one of the worst things I ever ordered. Impossible to return. Was offered a discount on another product which I will never use. I do not recommend this site just because you can't return item unless you send pictures of why it is a piece of garbage.

Thank you for the good quality at low prices and efficient shipping. I’ve loved each order I’ve received from you. I’ve received many compliments from others and suggested your site. It also seems like your returns would be easy but so far I haven’t had to return any products.

This order for 4 dresses and a long skirt arrived yesterday and the shipping time was reasonable. The price including shipping was 62.44 Canadian as a Gold member. Amazing prices in their sale! 3 dresses fit perfectly, one needs the buttons moving and is a little tight. It is very important to really check measurements EVERY time for each item in the size chart. The skirt is lovely. Being short I often have to shorten their garments but this particular order has not needed it. I have bought quite a few dresses here, the downside is that checking the site pretty much daily is addicting. Even at these amazing prices, orders add up, so take care. Overall a positive experience for me. Being a Gold member has saved me a huge amount on shipping.

The clothing merchandise is mostly good quality but be careful with sizing. It's not usually the size you normally wear. Check their size chart carefully, and the customer service is great, they always get back to you promptly and are very courteous, the shipping can get a little costly but it's fair.

They have everything and it's good quality. I love them. I purchase until my money is gone. They have really nice things and I like that they have top of the notch things at a low price. It's like whatever they have, if it is a mistake, you will keep it. My last purchases were smartwatches, the fans that go around your neck, and the LED lighting that is powered by the solar and at night it lights up the backyard. It's really, really nice. I wanted to switch another watch, but then when I looked at it, I decided to keep it. But LightInTheBox got right back with me immediately. So we were able to resolve it.

I have made several orders at Lightinthebox.com and each time I have been satisfied with the delivery time and the quality of service. I really like their flash sales. The discounts are very good. The products offer good value for money. I recommend this website to anyone who wants to save.

A $7 pair of ladies shoes are as comfortable as a $70 pair. The bucket fit perfect and very attractive. I will continue to shop this bargain app and continue to get great deals on quality clothing items in the future. I don't know how they can sell such quality products for incredibly low prices.

Your company does not give refunds unless we pay to ship all the way back to wherever in whatever country you ship from. The pennies you get back as a credit is throw out change. Your return policy is horrible. I would not order anything from your company again. The only reason I did order again was because I didn't realize at the time that when you sent a damaged item that I would only get a portion of it back as credit and didn't realize those credits had to be used by a short period of time and that the throw out change that I mentioned earlier was also ridiculous because you had to use it within a period of time and had to apply that credit toward something that cost about twice as much if not more.

I purchased a number of items. One is in process for return. LightInTheBox customer service has worked quickly and professionally with me on this concern. The other items were very nice and fit well. I will order more items from this company. Their variety in clothing and styles are terrific.

Selection is extensive throughout the Light In The Box website. After having ordered and paid for my selections without any problems on their website, I have found that they ship promptly and without delay. The items are properly described and are shipped securely. I have shopped with them in the past and will do so again in the future. Thank you Light In The Box!

I like the merchandise and prices. I get many compliments. I think the shipping could be a little faster but still it's good. I enjoy shopping on this app because there is so many items to choose from. I have shown many people the app and now they are shopping from it. I will continue to buy items from this app.

This is a great dress - the fabric is good quality and the fit is perfect. I am planning to wear this frequently this summer. The color is perfect and can be worn with multiple accessories. Perfect to dress up or down and for multiple occasions. The dress is lightweight and great for warm months.

Site was fairly easy to navigate. Lots of different choices. Products costing was fairly good. Quality of goods usually very good for the price. Fit sometimes is a little off but can easily be adjusted. Overall a very good shopping experience. I would recommend this site to everyone especially there is now a more favorable shipping fees.

My order was placed on a table in the Lobby of the Apartment Building where I lived, instead of at my door. Anyone could have taken it. If there was no answer to the delivery person's phone call, he should have left a note and taken it back. Thank God because of the honesty of the Tenants, I received it.

I see many nice things to order on the website. As I am waiting for this order to even ship, about 3 weeks now, I am holding on future orders. (Offered gift cards for a review. So far, any gift cards I have received have expired before I could use them.)

I placed an order for 6 items and received them 3 weeks later. Due to the sizing differences (which I attempted to take into consideration when ordering) and quality issues I would like to return 3 of the 6 items. Instead of refunding and returning in the normal fashion they are instead offering me a 20% to return to their site. If I am not happy with my original purchases, why would I want to purchase from this company again? Just to get my money back for a poor quality product that didn't arrive timely.

I am very happy with my order. It came quickly-as estimated and exactly as shown on photos. The size chart was accurate and the shoes fit perfectly! I love the design, material and quality. On top of it all, they are extremely comfortable and I can dance for hours without any discomfort!

I was concerned that the clothing I ordered wouldn’t be quality. My 3 orders so far have been up to par and I feel like I've gotten good deals. They also offer deals on shipping often as well as coupons and check-in points.

The quality and fit of the shirts I bought were good. However, it would be beneficial to have better details on fabric content. I likely would not have chosen the one style of shirt if I’d known the fabric type. Cotton vs Polyester vs Flax vs Modal vs Linen vs Nylon vs Bamboo vs Rayon are important considerations for most customers.

Received these sandals about a week after ordered. Package nicely. The sandals look like the picture. Wore the sandals once and not that comfortable. The buckle is a little flimsy. They are a nice looking sandal but feet were sore after an hour.

The price for shipping is much more expensive than other sites with similar items. Other sites have free shipping or at least coupons. I tried to use coupons I found online that was supposed to be for this site but they did not work.

Preparation was not so fast but delivery were perfect. Clothes and ears bud was perfect. I try to reorder again, the size chart is clear and you can measure your size perfectly if you need it. I recommend LightInTheBox truly.

Yes, I am satisfied with the outcome as taxes has been refunded in time specified by agent. I am nervous about shopping again though as it should be more transparent, and it was not "fun" to shop with your company. I did however recently put through a small purchase to test the system again. Hopefully, I see changes as to my final decision. Time will tell.

If you go by the size measurements you will not have a problem. Everything I have received has been just as accurate and more beautiful than the pictures. I have received many compliments. Love their products. Made very well. Look amazing on you. Cannot go wrong! And I am full figured woman 5’7 215. So not a model size.

I am pleased with my first order from LightInTheBox. The dress is made with beautifully printed material that is soft to the skin and although slightly snug, with a pair of leggings, makes for a cute and comfortable combination. The sandals are fun and different, and I love 'em.

It’s Awesome shopping on LightInTheBox. Lots of deal. Love every item I bought so far. Keep up the good work by offer great deals on items and offering great quality item to everyone. I’m sure all the people who shop on LightInTheBox love their item they bought like I have.

You have to pay to return the items sometimes in China. So pay attention to the size. Otherwise the quality and price are good. It all depends on the seller. Sometimes fast. Otherwise he refunds a part while waiting for the article.

My first order was a hoodie. It came in and was pleased with it. Liked the feel on it and fit was right on. So much so that we ordered a tee shirt. Expect its delivery this week. I’m constantly looking at all the products. Really cool stuff.

Received wrong size. Sent back. Have not received a response. Awaiting a new size XXL (50) so I ordered a second blazer the correct size and want a credit for one blazer back to my credit card. This whole page really sucks. Your IT guys need to be fired.

Took very long time to process the order. The information kept saying QC passed. How low does it actually take to process 5 items. Everything else was alright. Have not yet received the 5 items so I can't comment on them.

I am thrilled at my order, I will be going on vacation soon and I ordered a bunch of nice shirts, I was worried the sizes might not fit, however they are accurate in the sizing charts, the colors are vibrant and stylish. I will be ordering plenty more clothes due to the quality and tremendous savings, the shipping speeds are fairly quick and you’re kept in the loop from the time the plane takes off all the way until your items track the door.

Everything was received nice and safe! I WILL be ordering more items. The clothes are really awesome! I love the summer dresses! It was fast and painless! Just what the doctor ordered! Thank you so much, I really appreciate everything you have done for me!!!

They lied in the description. It says "Cotton blend" but in reality it's 85% polyester. 15% cotton is not cotton blend!! I can't wear anything with such terrible quality, need to return. But when I click their link "return item", going through all the fields, the submit button conveniently doesn't work. Nice try! I tried both in browser and in their app and it doesn't work anywhere. I need my money back and will never buy anything from this company again.

I'm so in love with this company! I've been satisfied with everything I have gotten. Fast shipping, easy navigation, easy check out! Wide variety of items to choose from! Sometimes it's hard for me to pick and choose because I want it all!! I will definitely continue to be a customer! Keep up the good work!

I absolutely love shopping on here. They have great products and fast shipping. Yes I would and have recommended them to friends. The prices are unbeatable. I'm absolutely glad my friend showed me this website. I bought my husband shoes and shirts and he loves them. Keep up the great work.

I have been very happy with the delivery and communication with Light in the Box. They offer a great range of merchandise at excellent prices. I have bought clothing, shoes and household items. If a problem exists, they will fix it and make customers happy.

I just love ordering from LightInTheBox. l have got a lot of nice thing and l just keep seeing big deals of saving for me and my family and friends. I tell everyone about this store and show them what l got from there.

I have ordered 13 times I haven’t been able to use many coupons or rewards. So it is not working well for me. On April 18th /23. My parcel was delivered to DVL with a separate fee from LightInTheBox.com. I pay LightInTheBox box 7.50 for gold shipping. I tried to pay DHL two times, then I reached out to LightInTheBox to pay it forward and I would give them the money. The DHL held the parcel and LightInTheBox told them to send it back to them and consider it destroyed. Then light in the box offers me a deal for a 50% off of the package price to resend the parcel and that I would have to pay for the shipping which is only 7.50. My issue is they cancelled 4 items because??? And I never received an official confirmation on fees or bonuses or credits to work for me.

Everything I received from Ligihtinthebox has been delivered and I love them. So thank you for your services. I will be looking into more orders. What I received from you’s fits great. My fav is the boots. Don’t get me wrong I love it all.

This App has very good items, lots of useful things, only a few items that I have ordered and received, have not been what I expected. I experienced 1 order that was ever lost but Light In The Box returned the entire order which I was grateful for. Overall, I like the unbelievable prices, coupons even though I think I only used 1 coupon since I've been purchasing from light in a box and customer service did a great job keeping in touch. I would and have recommend light in a box, I also feel shipping is decent for the price. Please check out my account for pictures of what was purchased due to my PC do not have pictures on it. Thank you

I have ordered several items from Light In Box. The purchasing and delivery procedures are good. The quality of items varies greatly! My dress I ordered for my vow renewal was excellent! The dress I received a few days ago was very disappointing, but perhaps you get what you pay for.

This is my third order in about a month. Shopping is a breeze... Wide selection with size charts per item. Prices are fair, fabrics are nice and items are as described. Like that there is something for everyone in family.

Even though my item was not to my liking, LightintheBox gave clear instructions on my options and how to return it. While we are unused to paying shipping anymore, it is a fair thing for a business to ask. I will say I took some doing to get my purchase to show up so I could see the option to return it. I don't know if that is a poor design on the website/app or more a reflection on my technology skills. This is my first item that I did not like enough to keep. I have found the sizes of the clothes to be accurate. This return was a style issue. I could not tell from the pictures how the jumpsuit was constructed. I would recommend a close-up picture of the skirt part so people can tell in the future.

LightInTheBox offers amazing deals that beats Amazon prices, I have purchased Dresses, Cooking accessories, Jewelry, Wallets, Purses and saved so much money. If you are looking for deals and quality products, I would highly recommend going here first to find some unbeatable deals.

I am very pleased with my order and the site. There is good selection and the products came as expected. The outfits look great and are decent quality. I also like being able to join the club for a flat fixed rate shipping on future orders. Look forward to shopping some more and getting great deals.

The shirt was delivered and I was very pleased with the quality of it. The size was true. Was very happy with the communication regarding the shipping as well. Would certainly recommend and will be purchasing again in the future.

I am very satisfied with the way LightInTheBox is handling my situation. A credit is acceptable and I am looking forward to purchasing something else. I have purchased many things from there and am very satisfied with them all.

Your sizing is spot on. I'm a big guy, 6'6". I was a little hesitant about ordering clothes but turns out they fit perfect. The pricing is excellent. I think the belt could be a little wider tends to roll.

There are a lot of super good deals at Light in the Box. I bought a lot of clothes. Most of my items arrived according to schedule, if not a day before. I had one that took a few extra days at customs. But other than that, the delivery time was really good. The quality of the products was absolutely amazing too.

This was an excellent product. Great fit. I love the fabric. Excellent and timely shipping - great company to purchase from! I really like the pattern and the cool fabric. It provides me with the right coverage and is very comfortable to wear.

This the second order with this company and they have not failed to exceed expectations. Shipments were fast and products ordered were received exactly as described. Very happy that I found this site and plan to order more products. Communication is also very good. They keep you updated and tracking is provided as well.

I have really been enjoying shopping with LightInTheBox. They have many items that I have seen elsewhere, but for a better price; sometimes a much better price. They also have unique items for the home to make life easier and better. Their clothes, jewelry and accessories are interesting and usually beautiful. One thing to watch for is that the sizing is different for each item and doesn’t correspond to US sizing (must go by your measurements.) Also, occasionally an item is not as nice as shown or described. Customer service will work with you if you are not satisfied. Look at all the pictures, read all the descriptions and reviews (get out your tape measure if needed) and you can have a VERY satisfying experience. It is well worth it!

The sizes are ridiculous on most clothing items. You have to order 2 or 3 sizes larger than you would normally wear. I got a message that an item I ordered is out of stock, now I’ll be waiting 2 weeks for a refund. It was in stock at the time of my order, I should get it!!! Now that I know I have to order giant sizes, I have no problem.

Items I ordered from this company is poor quality and it was difficult to return so I promised not to order anything else from this company. I will not recommend this company to anyone because I’m not happy with the quality of the product. Some of the sizes are too big and item description is misleading.

I ordered 4 dresses, 4 men's dress shirts, 3 pair cowboy boots and a bunch of other products from this site and they took FOREVER to be delivered. When the order came in, the products were very low quality and some of the products that I paid good money for didn't come. Instead, I was sent other stuff not worth anything to me. When I asked to exchange for what I ordered, I was told they would only offer me 30% discount on my next order OR I could pay the shipping to send the item back that I didn't order at my own expense and once they received it, I would receive a refund for that product... But it was worth far less than what I ordered. I will never shop from this site again.

I love ordering from this website. The products I have ordered I get a lot of compliments on and I love the items they have to help me with my crafts too. The clothes I’ve ordered are very nice and affordable.

I took a chance and wanted a dress for an upcoming vacation. Needed an evening dress but didn’t want something too expensive. I ended up ordering two dresses, a pair of linen pants, a bracelet and a kitchen gadget. Needless to say the one particular dress I wanted was my absolute favourite! It fits so well. Just pay attention to the size chart and description, the reviews helped me decide as well. I will be ordering again soon!!!!

Decided to try this company as seemed like fair pricing for products, however will most likely not use again. Shipping times are on the longer side and return options are terrible. Will pay more for product on another site to be able to exchange when sizing is inaccurate. Was my first experience and sadly not a great one.

Very nice! The fabric is wonderful! They tend to run a size small, so upsize. Shipping was fairly fast.. There was a problem with the print on one shirt, but the shirt was replaced quickly. Can't wait for my next order to arrive! I also ordered a cute denim dress that is very good quality!

I ordered 5 dress, prices were very reasonable but 2 did not fit properly even though I checked the size chart for each dress. So I guess 3 out of 5 is not bad. I would like to try ordering a couple of the linen dress but not sure if I will now.

36 inches means 36 inches worldwide, all clothing seems to be too small including extra large shirts, then the delivery is left in the mailroom for anyone to take, this should never happen, they took pictures to show package was there, but when I checked it was not there, waste of both time and money.

I have now received 2 orders from LITB. The 1st was a test to check the quality of the garments and the speediness of the delivery time. Well needless to say I placed a 2nd order. I am extremely pleased with the quality and price of the clothing I have received. The delivery was surprisingly quickly. I will be ordering a lot more clothing from LITB. I check the size for each garment I order as the bust size can vary just a heads up on that. I am so happy I took the chance and ordered from this Company.

I have placed several orders and I am pleased with the things I have received. The things were of good quality, I was surprised based on the discounts Lightinthebox offers. I would/have recommended Lightinthebox to friends. I look forward to ordering other items in the furniture.

I received an email stating some of my items were no longer available or would be delayed. In return, I quickly received a credit to my credit card account to which I was extremely pleased. Based on my past experience and this one, I recommend Light In The Box.

Love the color. Unfortunately the size did not reflect the measurements indicated. It was very difficult (& still is) to access the return policy. It is very disappointing that the cost to return an item can be as high as $40 which in my case exceeds the cost of the jacket is $28.99. However it is welcoming to receive a discount by filling the survey whereas I can reorder the jacket in its appropriate size.

I have had no issues to date. I'm happy with the quality for the money. I will continue to order from here. I will recommend to friends and family. Shipping is fast enough. You have many things I would like..

I bought some T-shirts for my husband and he loves them! They are true to size, and much better quality than others I have bought, so excellent value for a great price! We both really like the positive message on these shirts too!

I ordered some shoes from this site, and I expected them to be low quality as fast fashion usually is. However, I've had them for a year and they stand up very well, and look really nice. The sizing was perfect, and they're actually fairly comfortable.

It took some time, but the shirts arrived in pristine condition. Clearly quality control is a top priority for this company. The shirts are a little snug, but they ease with wear. I love the look and would definitely purchase again.

I am a some what new customer of Light in the Box. I should be receiving my third order today. My last two orders got to me faster than I expected them!!! The prices have been extremely low for such high quality items. I definitely will continue to recommend them to friends and family.

The women's t shirt tee yellow blue purple graphic button cut out short sleeve daily weekend basic V neck regular painting top of both sleeves was sewn upside down on the fabric. I tried to correct this, but was unable to fix it enough to wear.

This was a multiple item order. Everything was shipped promptly and delivered timely. All items were as described. Have ordered again. And making another order as I'm writing this. Great products, amazing deals and prices. I have also referred many people as I was referred as well.

Like the service, user friendly, keeps me updated on my orders. If I make a size mistake they fix it asap. I have ordered several times in the last two weeks and I am very satisfied with the service and plan on continuing to use them.

Beautiful dress. Love the fit. Shipped in timely method. Ordered for a wedding in June of 2024, may wear it prior and just order another dress if they all fit this way. The selections you have are great and now will look for a dress for my mother for same wedding.

I LOVED the items in my order. The t-shirts were of high quality, the ordering process was seamless and I received my order in a timely manner. I LOVE the 3D products that you offer. The wrap-around designs are so unique. I plan on ordering quite a few more as I'm updating my fiancé's casual wardrobe. THANK YOU!