LightInTheBox Reviews

I was concerned that the clothing I ordered wouldn’t be quality. My 3 orders so far have been up to par and I feel like I've gotten good deals. They also offer deals on shipping often as well as coupons and check-in points.

The quality and fit of the shirts I bought were good. However, it would be beneficial to have better details on fabric content. I likely would not have chosen the one style of shirt if I’d known the fabric type. Cotton vs Polyester vs Flax vs Modal vs Linen vs Nylon vs Bamboo vs Rayon are important considerations for most customers.

Received these sandals about a week after ordered. Package nicely. The sandals look like the picture. Wore the sandals once and not that comfortable. The buckle is a little flimsy. They are a nice looking sandal but feet were sore after an hour.

The price for shipping is much more expensive than other sites with similar items. Other sites have free shipping or at least coupons. I tried to use coupons I found online that was supposed to be for this site but they did not work.

Preparation was not so fast but delivery were perfect. Clothes and ears bud was perfect. I try to reorder again, the size chart is clear and you can measure your size perfectly if you need it. I recommend LightInTheBox truly.

Yes, I am satisfied with the outcome as taxes has been refunded in time specified by agent. I am nervous about shopping again though as it should be more transparent, and it was not "fun" to shop with your company. I did however recently put through a small purchase to test the system again. Hopefully, I see changes as to my final decision. Time will tell.

If you go by the size measurements you will not have a problem. Everything I have received has been just as accurate and more beautiful than the pictures. I have received many compliments. Love their products. Made very well. Look amazing on you. Cannot go wrong! And I am full figured woman 5’7 215. So not a model size.

I am pleased with my first order from LightInTheBox. The dress is made with beautifully printed material that is soft to the skin and although slightly snug, with a pair of leggings, makes for a cute and comfortable combination. The sandals are fun and different, and I love 'em.

It’s Awesome shopping on LightInTheBox. Lots of deal. Love every item I bought so far. Keep up the good work by offer great deals on items and offering great quality item to everyone. I’m sure all the people who shop on LightInTheBox love their item they bought like I have.

You have to pay to return the items sometimes in China. So pay attention to the size. Otherwise the quality and price are good. It all depends on the seller. Sometimes fast. Otherwise he refunds a part while waiting for the article.

My first order was a hoodie. It came in and was pleased with it. Liked the feel on it and fit was right on. So much so that we ordered a tee shirt. Expect its delivery this week. I’m constantly looking at all the products. Really cool stuff.

Received wrong size. Sent back. Have not received a response. Awaiting a new size XXL (50) so I ordered a second blazer the correct size and want a credit for one blazer back to my credit card. This whole page really sucks. Your IT guys need to be fired.

Took very long time to process the order. The information kept saying QC passed. How low does it actually take to process 5 items. Everything else was alright. Have not yet received the 5 items so I can't comment on them.

I am thrilled at my order, I will be going on vacation soon and I ordered a bunch of nice shirts, I was worried the sizes might not fit, however they are accurate in the sizing charts, the colors are vibrant and stylish. I will be ordering plenty more clothes due to the quality and tremendous savings, the shipping speeds are fairly quick and you’re kept in the loop from the time the plane takes off all the way until your items track the door.

Everything was received nice and safe! I WILL be ordering more items. The clothes are really awesome! I love the summer dresses! It was fast and painless! Just what the doctor ordered! Thank you so much, I really appreciate everything you have done for me!!!

They lied in the description. It says "Cotton blend" but in reality it's 85% polyester. 15% cotton is not cotton blend!! I can't wear anything with such terrible quality, need to return. But when I click their link "return item", going through all the fields, the submit button conveniently doesn't work. Nice try! I tried both in browser and in their app and it doesn't work anywhere. I need my money back and will never buy anything from this company again.

I'm so in love with this company! I've been satisfied with everything I have gotten. Fast shipping, easy navigation, easy check out! Wide variety of items to choose from! Sometimes it's hard for me to pick and choose because I want it all!! I will definitely continue to be a customer! Keep up the good work!

I absolutely love shopping on here. They have great products and fast shipping. Yes I would and have recommended them to friends. The prices are unbeatable. I'm absolutely glad my friend showed me this website. I bought my husband shoes and shirts and he loves them. Keep up the great work.

I have been very happy with the delivery and communication with Light in the Box. They offer a great range of merchandise at excellent prices. I have bought clothing, shoes and household items. If a problem exists, they will fix it and make customers happy.

I just love ordering from LightInTheBox. l have got a lot of nice thing and l just keep seeing big deals of saving for me and my family and friends. I tell everyone about this store and show them what l got from there.

I have ordered 13 times I haven’t been able to use many coupons or rewards. So it is not working well for me. On April 18th /23. My parcel was delivered to DVL with a separate fee from LightInTheBox.com. I pay LightInTheBox box 7.50 for gold shipping. I tried to pay DHL two times, then I reached out to LightInTheBox to pay it forward and I would give them the money. The DHL held the parcel and LightInTheBox told them to send it back to them and consider it destroyed. Then light in the box offers me a deal for a 50% off of the package price to resend the parcel and that I would have to pay for the shipping which is only 7.50. My issue is they cancelled 4 items because??? And I never received an official confirmation on fees or bonuses or credits to work for me.

Everything I received from Ligihtinthebox has been delivered and I love them. So thank you for your services. I will be looking into more orders. What I received from you’s fits great. My fav is the boots. Don’t get me wrong I love it all.

This App has very good items, lots of useful things, only a few items that I have ordered and received, have not been what I expected. I experienced 1 order that was ever lost but Light In The Box returned the entire order which I was grateful for. Overall, I like the unbelievable prices, coupons even though I think I only used 1 coupon since I've been purchasing from light in a box and customer service did a great job keeping in touch. I would and have recommend light in a box, I also feel shipping is decent for the price. Please check out my account for pictures of what was purchased due to my PC do not have pictures on it. Thank you

I have ordered several items from Light In Box. The purchasing and delivery procedures are good. The quality of items varies greatly! My dress I ordered for my vow renewal was excellent! The dress I received a few days ago was very disappointing, but perhaps you get what you pay for.

This is my third order in about a month. Shopping is a breeze... Wide selection with size charts per item. Prices are fair, fabrics are nice and items are as described. Like that there is something for everyone in family.

Even though my item was not to my liking, LightintheBox gave clear instructions on my options and how to return it. While we are unused to paying shipping anymore, it is a fair thing for a business to ask. I will say I took some doing to get my purchase to show up so I could see the option to return it. I don't know if that is a poor design on the website/app or more a reflection on my technology skills. This is my first item that I did not like enough to keep. I have found the sizes of the clothes to be accurate. This return was a style issue. I could not tell from the pictures how the jumpsuit was constructed. I would recommend a close-up picture of the skirt part so people can tell in the future.

LightInTheBox offers amazing deals that beats Amazon prices, I have purchased Dresses, Cooking accessories, Jewelry, Wallets, Purses and saved so much money. If you are looking for deals and quality products, I would highly recommend going here first to find some unbeatable deals.

I am very pleased with my order and the site. There is good selection and the products came as expected. The outfits look great and are decent quality. I also like being able to join the club for a flat fixed rate shipping on future orders. Look forward to shopping some more and getting great deals.

The shirt was delivered and I was very pleased with the quality of it. The size was true. Was very happy with the communication regarding the shipping as well. Would certainly recommend and will be purchasing again in the future.

I am very satisfied with the way LightInTheBox is handling my situation. A credit is acceptable and I am looking forward to purchasing something else. I have purchased many things from there and am very satisfied with them all.

Your sizing is spot on. I'm a big guy, 6'6". I was a little hesitant about ordering clothes but turns out they fit perfect. The pricing is excellent. I think the belt could be a little wider tends to roll.

There are a lot of super good deals at Light in the Box. I bought a lot of clothes. Most of my items arrived according to schedule, if not a day before. I had one that took a few extra days at customs. But other than that, the delivery time was really good. The quality of the products was absolutely amazing too.

This was an excellent product. Great fit. I love the fabric. Excellent and timely shipping - great company to purchase from! I really like the pattern and the cool fabric. It provides me with the right coverage and is very comfortable to wear.

This the second order with this company and they have not failed to exceed expectations. Shipments were fast and products ordered were received exactly as described. Very happy that I found this site and plan to order more products. Communication is also very good. They keep you updated and tracking is provided as well.

I have really been enjoying shopping with LightInTheBox. They have many items that I have seen elsewhere, but for a better price; sometimes a much better price. They also have unique items for the home to make life easier and better. Their clothes, jewelry and accessories are interesting and usually beautiful. One thing to watch for is that the sizing is different for each item and doesn’t correspond to US sizing (must go by your measurements.) Also, occasionally an item is not as nice as shown or described. Customer service will work with you if you are not satisfied. Look at all the pictures, read all the descriptions and reviews (get out your tape measure if needed) and you can have a VERY satisfying experience. It is well worth it!

The sizes are ridiculous on most clothing items. You have to order 2 or 3 sizes larger than you would normally wear. I got a message that an item I ordered is out of stock, now I’ll be waiting 2 weeks for a refund. It was in stock at the time of my order, I should get it!!! Now that I know I have to order giant sizes, I have no problem.

Items I ordered from this company is poor quality and it was difficult to return so I promised not to order anything else from this company. I will not recommend this company to anyone because I’m not happy with the quality of the product. Some of the sizes are too big and item description is misleading.

I ordered 4 dresses, 4 men's dress shirts, 3 pair cowboy boots and a bunch of other products from this site and they took FOREVER to be delivered. When the order came in, the products were very low quality and some of the products that I paid good money for didn't come. Instead, I was sent other stuff not worth anything to me. When I asked to exchange for what I ordered, I was told they would only offer me 30% discount on my next order OR I could pay the shipping to send the item back that I didn't order at my own expense and once they received it, I would receive a refund for that product... But it was worth far less than what I ordered. I will never shop from this site again.

I love ordering from this website. The products I have ordered I get a lot of compliments on and I love the items they have to help me with my crafts too. The clothes I’ve ordered are very nice and affordable.

I took a chance and wanted a dress for an upcoming vacation. Needed an evening dress but didn’t want something too expensive. I ended up ordering two dresses, a pair of linen pants, a bracelet and a kitchen gadget. Needless to say the one particular dress I wanted was my absolute favourite! It fits so well. Just pay attention to the size chart and description, the reviews helped me decide as well. I will be ordering again soon!!!!

Decided to try this company as seemed like fair pricing for products, however will most likely not use again. Shipping times are on the longer side and return options are terrible. Will pay more for product on another site to be able to exchange when sizing is inaccurate. Was my first experience and sadly not a great one.

Very nice! The fabric is wonderful! They tend to run a size small, so upsize. Shipping was fairly fast.. There was a problem with the print on one shirt, but the shirt was replaced quickly. Can't wait for my next order to arrive! I also ordered a cute denim dress that is very good quality!

I ordered 5 dress, prices were very reasonable but 2 did not fit properly even though I checked the size chart for each dress. So I guess 3 out of 5 is not bad. I would like to try ordering a couple of the linen dress but not sure if I will now.

36 inches means 36 inches worldwide, all clothing seems to be too small including extra large shirts, then the delivery is left in the mailroom for anyone to take, this should never happen, they took pictures to show package was there, but when I checked it was not there, waste of both time and money.

I have now received 2 orders from LITB. The 1st was a test to check the quality of the garments and the speediness of the delivery time. Well needless to say I placed a 2nd order. I am extremely pleased with the quality and price of the clothing I have received. The delivery was surprisingly quickly. I will be ordering a lot more clothing from LITB. I check the size for each garment I order as the bust size can vary just a heads up on that. I am so happy I took the chance and ordered from this Company.

I have placed several orders and I am pleased with the things I have received. The things were of good quality, I was surprised based on the discounts Lightinthebox offers. I would/have recommended Lightinthebox to friends. I look forward to ordering other items in the furniture.

I received an email stating some of my items were no longer available or would be delayed. In return, I quickly received a credit to my credit card account to which I was extremely pleased. Based on my past experience and this one, I recommend Light In The Box.

Love the color. Unfortunately the size did not reflect the measurements indicated. It was very difficult (& still is) to access the return policy. It is very disappointing that the cost to return an item can be as high as $40 which in my case exceeds the cost of the jacket is $28.99. However it is welcoming to receive a discount by filling the survey whereas I can reorder the jacket in its appropriate size.

I have had no issues to date. I'm happy with the quality for the money. I will continue to order from here. I will recommend to friends and family. Shipping is fast enough. You have many things I would like..

I bought some T-shirts for my husband and he loves them! They are true to size, and much better quality than others I have bought, so excellent value for a great price! We both really like the positive message on these shirts too!

I ordered some shoes from this site, and I expected them to be low quality as fast fashion usually is. However, I've had them for a year and they stand up very well, and look really nice. The sizing was perfect, and they're actually fairly comfortable.

It took some time, but the shirts arrived in pristine condition. Clearly quality control is a top priority for this company. The shirts are a little snug, but they ease with wear. I love the look and would definitely purchase again.

I am a some what new customer of Light in the Box. I should be receiving my third order today. My last two orders got to me faster than I expected them!!! The prices have been extremely low for such high quality items. I definitely will continue to recommend them to friends and family.

The women's t shirt tee yellow blue purple graphic button cut out short sleeve daily weekend basic V neck regular painting top of both sleeves was sewn upside down on the fabric. I tried to correct this, but was unable to fix it enough to wear.

This was a multiple item order. Everything was shipped promptly and delivered timely. All items were as described. Have ordered again. And making another order as I'm writing this. Great products, amazing deals and prices. I have also referred many people as I was referred as well.

Like the service, user friendly, keeps me updated on my orders. If I make a size mistake they fix it asap. I have ordered several times in the last two weeks and I am very satisfied with the service and plan on continuing to use them.

Beautiful dress. Love the fit. Shipped in timely method. Ordered for a wedding in June of 2024, may wear it prior and just order another dress if they all fit this way. The selections you have are great and now will look for a dress for my mother for same wedding.

I LOVED the items in my order. The t-shirts were of high quality, the ordering process was seamless and I received my order in a timely manner. I LOVE the 3D products that you offer. The wrap-around designs are so unique. I plan on ordering quite a few more as I'm updating my fiancé's casual wardrobe. THANK YOU!

Some of the items I bought are of good quality but others are a little cheap. Other than that, the app is easy to use and it's easy to track my stuff when I order. I like the coupons to check-in. Do Light in the Box.

I ordered two more shirts from Lightinthebox...My seventh order with this company. I love the new acquisitions...The macaw is a great shirt. The t-shirt has a very trippy pattern on it that makes it a new favorite of mine.

I used my phone when I purchased from LightInTheBox and it was a little bit overwhelming because there were so many options. I felt like I was scrolling for hours, then I started seeing a lot of the same repeats. But then I start seeing new stuff in there as well. So part of me was wondering if I was seeing the same thing over and over again. It just seemed a little bit overwhelming at first. But they had so many great things and I just couldn't stop. I bought a woman's T-shirt and it wasn't too hard to find my size. But there were a couple items on a couple of my orders that were cancelled after I had already placed the order, because they didn't have the sizes to fulfill it.

I wanted to try LightinTheBox because I have seen a lot about it. I got some shoes, some dresses, and a sweatsuit. I liked what I got and I'm happy with them. I will order more as time goes on.

The clothes I ordered were really nice and fit well. I was disappointed in 3 things. Two rings I ordered were not received and I ordered a wire corner rack and had two wall stickies missing. There were supposed to be 4, I only got 2.

I have made several purchases through LITB and I am thrilled with all of them. I used the sizing chart heavily and it hasn't failed to give me the perfect size and after washing the garment, there is no need for ironing! I love them all. Great designs, great styles, great pricing and great looks. I love LightInTheBox!!

In general I have been very pleased with the products and services. I am a frequent buyer because of the good value of the products and services. I would be happy to provide suggestions for improvements to the APP, just request via email. One suggestion, please pack hats properly so they are not crushed by overstuffed packing. This is easy to do by properly placing packed material in the shipping box with the hat so the hat retains its original shape. I appreciate the opportunity to provide feedback.

I am a very satisfied customer of LightInTheBox. I have received numerous orders from them, and everything is exactly what I ordered. Their clothing is good quality and size guides are correct. They have such a wide selection that you can find exactly what you are looking for. They also have fast delivery. 10 out of 10 from me.

I have bought some very nice items from LightInTheBox. Sizing is different from item to item. A few of the less expensive item appear to show sequins but the actual item has just a pattern that looks like the sequins. More expensive items are an exact match.

LightInTheBox is a hidden treasure for me. I'm starting a clothing line and it's helped me out a lot. I purchased a lot of different shirts and shorts from them. It's a hit-and-miss if you don't read and get into what you're wanting as far as cotton, nylon or polyester. But once you step back and read the reviews, it puts it all out there for you. For the most part, it's as good as any clothing out there. The yoga pants I got from LightInTheBox are better than the ones I had gotten from Alibaba. LightInTheBox has the sizing chart to tell you American sizes. It varies on different products. I also purchased earbuds for $5 which are good. My girlfriend likes them. The delivery is way faster than Alibaba. It takes about a week and a half, where Alibaba has you sitting there on pins and needles. They'd say two weeks but it'd be two months.

Advertisement looks cheating. Very short life. About 2 months in moderate use. Broken a part. I told them to refund but there is always tricks to play to return money. Why soo low quality with High price showed on items price. Deal price is their normal quality price deal-flash sale is cheating words.

This order (probably my 5th order) was a ladies t-shirt and sandals. They are very comfy and cute. I recommend following the size charts and reading reviews before ordering, as the sizes vary. I just ordered some household items and I can't wait to get them. The quality of everything so far has been really good.

I was looking forward to the dresses, but as noted above in the subject line, both dresses and both jackets did not a tag in them. Both the dresses and jackets are smaller that what I ordered or I need to go to the 4x. As mentioned because they did not have a size in them, it is very hard to tell.

Really happy to have found LightinTheBox.com. Such a great amount of items to choose from and a great selection. Any clothing purchased has been of great quality and colors. I do recommend LightinTheBox.com to everyone who has asked about the top I'm wearing. Very happy with my purchases. Thank you.

The service, quality, tracking, communication was excellent. This was my first purchase through Light in the Box. Wide selection. Online eases purchases. Reputable company. From simple to dressy items available. With today’s outrageous prices, this company allows for needs to be met.

Great prices. Have ordered other things from them, all have arrived on time. Good quality of products. Their app is easy to shop. Good customer service. Had one item not about to ship to being out and got a prompt refund.

I placed order for numerous items clothes, garden, shoes and jewelry. All item were delivered by the expected date and every item was just as the items description stated. All the closets were true to size. Loved how they kept me updated on my order. Definitely ordering again.

I purchased three pairs of socks pink, black & white. And a pair of thigh-high socks and sock boots. I was interested in seeing what the boots would look like, they're very cute actually. Everything is like the pictures, I've been pleased with my purchases from Lightinthebox.

The size are very accurate and I have been getting quite a few compliments. I highly recommend LightInTheBox!!!!

It is always a great surprise to see the quality of all clothes ordered. I had not yet stumble on problem of sizing. The time of receiving the order is the only negative part of this. You pay for express, they have it in stock, and it take week(s) for your order to be shipped.

I love ordering from you. Prices are good and quality is good. DELIVERY takes way too long. That's my only complaint about the service. The website my complaint is the rewards. I don't know how to redeem them to get things.

I order on 5/1/23 and still have not received my order yet. Tracking keep saying shipping. This is a horrible place to order clothing. I don’t recommend this company to anyone when it comes to customers satisfaction.

Great quality for the price and fast shipping. Sizes are a little off but easy enough to adjust for. Plan to almost always order at least a size up. Haven’t had a need for customer service but great rewards and easy to use app.

There are great products at even greater prices. Shipping is fairly quick and with a gold membership you only pay a flat fee for everything you purchase. I would recommend Light in the Box to anyone looking for a deal. I have purchased many items and they all surpassed my expectations. I have since purchased more products that I really wanted. There are lots of items to chose from.

I purchased several items from LightinTheBox, they took forever to receive them at least 6 weeks. After I received them, I quickly tried them on, some of the dress fit but the arms were too small. whoever seamstress these articles, were sewn in correctly, the shoes were too small and then they tried to get me to keep the items, what could I possibly do with them? They don't have a return tag, so to return the items it was $80.00 for regular shipping to China plus the $227.00 I paid for the articles. Now they don't want to give me a refund back, this was the WORST transaction, save your money and go to the store. Absolutely, the worst, don't buy from them.

They show a picture of a really nice item and mail off a reproduced poor copy. This dresses were definitely not what the picture showed. The bras were way too stretchy a material so they don't give you any support. The bathing suit straps are sewn too close to the cleavage not like shown on the picture and material color was faded blue not vibrant. When I posted pictures and my reviews to show proof of what I was referring to they didn't even post my reviews or reply to why I wasn't happy with the purchases. I feel they do a bait and switch business showing good quality sending poor knock offs.

I like the app and I get a selection of clothing colors and styles I like. The app is easy to use and I get discounts and special sales offered to me that save me a lot of money. They also have unusual items with Oriental culture ties that I enjoy a lot.

Enjoy the products, but still owed first order shipping fee free, then $4.99 shipping fee for following orders until 5/26/23. I was overcharged the shipping fees. It appears that someone else overrode my choices also. Will continue to order. Please update issue first. Thanks.

Good items on this order, fast shipping, good value for the price,,, the skirt are exact size, and the dog collar is very practical. The jewels are very cute for the price and my lady love them. This order is over my expectations. Thanks.

I had a good experience with LightInTheBox. I only had one issue with the return policy. They sent me the wrong item. I was getting a long purple dress, and I got a long purple hoodie dress. It was sweatshirt material. But I couldn't figure out how to send it back, so I just decided to keep it. Some of the clothing is a little flimsy. But if it's for a trip or it's just for one time, it's fine. But the shoes and the purses that I've received so far are good quality.

Generally happy with the products but delivery time is way too slow. Have another order in and it's been 5 days and still hasn't shipped. Two items I got were not like the pictures and returning the items are a huge hassle.

Response from customer service! "Dear Deborah **, We are so sorry to know that your package might have been stolen. Because you are a very important customer to us, we will assume all costs. Please let us know if you prefer a reshipment or a refund." New shipment was on its way! Medical emergency prevented me from going forward with new shipment. Refund in full was sent to my bank account within 2 days! Outstanding customer service. Customer for life! Thank you Soraia!!!

Super fast delivery. Adorable clothes. Will recommend for sure. Prices are beyond great. The selection is awesome. Also there are great perks you can earn just by checking in. All in all a great app. Also you can get rewards back on orders that are paid for and shipped.

Mom just wants the simple things, so I ordered her some basics to help her feel pretty again. They arrived in a timely manner, I am grateful they could be shipped to a P.O.Box, that’s what she uses for mail security. She was thrilled with each item. Light in the Box has some very unique items.

I bought a lot of items from LightInTheBox and the products on their website are really cheap. Even box for the packaging is cheap. Then, they were supposed to send me a couple of items too, but unfortunately, they haven't sent me that because I received the box broken and a few of my items are still not in. The portable mini-iron is not working and one of the shades that I bought is supposed to be a different color. Also, one of the fans I bought is broken and they said they were going to take care of that. Aside from that, the clothes storage bag is not really steady and I didn't like it.

A wrong item was sent to me. I raised a complaint. The agent that attended to my complaints was helpful and courteous. The correct item was later sent. I paid import duties on the 2nd item. However, I was reimburse by LightInTheBox within 48 hours.

I've always been a bit skeptical of companies who import their products from China, as sometimes these products are very cheaply made and do not look anything like the shop photos. Legitimacy is key. You just never know when you buy online from a "real" company. It's a risk. Fortunately, shipping was relatively fast, products were the actual products that I ordered and there were no size discrepancies or substitutions.

Ordered 3 zip-up hoodie sweatshirts for $5.99 each. Great for spring/fall time. Sizes run smaller than normal. Quality is good & very comfortable. Shipping cost is a main point of contention for me....I would recommend buying these sweatshirts. They were shipped fast & to my door & even gave me email notifications.

I cancel part of my order. 2 pairs of white pants. The total of refund is 32.69. I then purchased 3 new items for 13.47. I never received the remaining 19.22 of my refund! I enjoy shopping on your website but not getting my full refund is leading me to shop elsewhere.

I have bought several orders from LightInTheBox, and I learned the hard way not to go by their size as like for instance size 20 I have to go by their bust size and length, and since then I have been able to wear all the dresses sent to me. I couldn't buy these dresses any where else for the quality and price.

I have received three orders from Light in the Box and am quite pleased. I had only one item that came a different model than ordered but had a friend who was very pleased with it. I have several orders on the way again.

I gave a five star because, the product is very reasonable in price and I am always informed of the tracking of my order which is very helpful to me. So far it does not take a long time to receive my orders. I do like the product.

I purchased 3 dresses. First dress the colour didn't even come close to the web site. Material is so thin and see through. I really don't know if I will buy off this site again. It would be nice if the purchase matched the pictures on web site.

The items that I have received so far are of good quality and the fit is pretty accurate. There are wide variety of items on the website and a lot of options to choose from. The only thing I really have issue with is shipping time and stock levels. If one item is holding up everything else on the order then the rest of the order should be shipped without that item. And if something is out of stock then it shouldn't be on the website to order. Both of these issues have happened to me on three different orders.

The shopping was fine and shipping time too. The issue is the item came much bigger than expected and to return it I have to take measurements and show pictures of it being big. I mean I would rather donate it rather than spend all that time and then still have to return it too.

The dress was made too small and I think you all need to make women's dresses bigger esp elegant dresses for like church or an event, the shipping takes too long as well, that's a major drawback, need faster processing time because it takes way too long in my opinion.

I had ordered a few before for an older couch and since getting a new couch I need another cushion cover. I love using LightInTheBox! It's easy to navigate and orders arrive on time and are easy to track! Thank you!

I really like most of the things I have received. There are some that I don't care for but they are usually inexpensive so I'm good with just a credit. It takes a little bit for them to arrive and returning is not the ideal situation but it works well for me.

This is my first experience with this vendor. I bought a multi-colored maxi dress, it fit good, perfect length no alteration needed (compared to another maxi dress I purchased from a different vendor) colors were good, not quite as vibrant as the picture but not dull. I will purchase from this vendor again.

The picture for the church houses and cross on the tiered round table is deceptive. They made it look like it was 4d and not just a front. Then when I wanted to return they didn't want to accept when they deceived and didn't put in description that these were flat.

So far the quality of what I have ordered is great. The shipping however, what it tells you when you are ready to order and what it actually is differ. It takes almost 20 days to get your items. Wish it was faster like it advertises when you are browsing.

Overall I have been extremely pleased with most of the clothes I’ve purchased from LightInTheBox. The material is very nice on the clothes and reviews from shoppers helps to determine the “true” size on most of the clothing since the size chart sometimes doesn’t make sense. I appreciate the variety of items for sale and the prices. I will definitely keep shopping in the future.

I have to say this was a great experience. Fast delivery. Everything packaged nicely. I will be ordering again from them. I love the cheap prices from them. I’m glad my friend told me about this great company. Thanks again for the fast delivery.

Customer service is fast and resolves matters very quickly. They are very good at keeping in contact with you until the matter is resolved. I am very pleased with them resolving matters when I have had to deal with them. They are very helpful.

The articles ordered were great except for one item which the color was not as mentioned, the item was supposed to be red and black but actually was black and orange. Besides everything all items were very good. I just wish that the size small would be a bit smaller.

I've been ordering from LITBox for about 6 months now. Everything I've ordered was a perfect fit and colors of each item was exactly what I wanted and I will definitely keep ordering from this Company. Thank you lightinthebox.

This company has great dresses for great prices with great customer service. They are prompt in their customer response times. Thanks for all your help with my orders and your prompt customer service. Wonderful company to work with for latin ballroom dresses.

I received my order without issue. Never tried customer service. Some of the stuff was good value, other turned out to be absolute lowest quality you can possibly imagine. LightInTheBox just offered me a 10$ and 15$ coupon in exchange for a review on this site, which I find unethical.

I complained about the bad wig I was sent by Light in the Box. The customer service department answered immediately and offered me a full refund! I was surprised at how well they treated their customers and I for one am very pleased with their service. I gave them 5 stars this time as they responded so quickly and understood my needs. Thank You!

I have ordered from Light several times and so far I have not been disappointed. The product is as described and arrives in a timely manner. I have not dealt with the company on any returns so I cannot speak to that process.

This particular order is 2 winter coats. Men's puffer jacket and men's wool coat. The puffer jacket I wore frequently as an everyday coat. I actually have another coat I ordered from you on another occasion, so I would alternate coats. The wool 1 is a dress coat so I've only worn that 1 on a couple of occasions. I've very pleased w the quality of all of them.

After this was escalated they did resolve my issue.

I received my Smart AMOLED watch over a week ago. I have worn it for a week now. I loved the functionality of the watch and the easy connection to my iPhone. I features I use the most are the sleep tracker as well as the heart and oxygen monitor. There are many more great features.

I ordered 3 dresses, which were a part of the first order I have ever made from LightInTheBox. The white dress I received was not only too small, but it was not even the one I ordered, and the blue one with the sash was made two sizes too small despite the measurements listed online. I purchased these dresses for my law school graduation and can't wear any of them. In looking at the reviews, I think this is being done on purpose because they know people overseas will not spend the cost of the dress to return it, so buyers are stuck. The quality of the clothes is poor. You can tell they are using ideas from people's boutiques, and making these dresses with less than par fabrics/material. I won't order another clothing item from the app again, only shoes.

Items were great sizes. I got lucky and got them right. Sometimes you have to take it a chance with one item and then another one with another size and then for the future you know more or less what to order that will fit. Since I'm sure that's mostly everyone's concerned is choosing the right size.

All shoes, wrong size. Dress wasn't as pic. Men shirts were poor quality & way big. In pack 5, shirts were huge. I wear m-l, was sent XL-XXL. Bought 2V rings, sent only 1 in pack 4. Best site overall. I have recommended!

The item (dress) I ordered was supposed to be made of denim and it wasn't, it's made of polyester and the pockets are fake.☹️☹️ I did or will receive a 60% refund, which I appreciate very much, but would much rather have received the item I ordered.

The top and pants I ordered came so quickly! I didn't expect that at all. The sizes were spot on, and they were exactly what were pictured. I will definitely stick with LightInTheBox! I have had some disappointing outcomes in the past with other online sites, so I was hesitant to order, but you restored my faith in the process.

I was very pleased with how easy and convenient it was to browse all the different items and order my item and receive it. Highly recommend to anyone and I will be shopping and be using again. This place is awesome.

T-shirts with graphics. Just love the ones I received so I ordered three more. Good quality. Sizes are a little small but very comfortable to wear bright colors. Wash easily. I think they are a great value. Will definitely do more shopping.

I found items I have ordered are above par quality wise for the money. The messages screen printed on the shirts are messages I couldn't find at most stores or retail outlets. I have had numerous favorable comments on most all the clothing I have worn.

Very good experience with them, shipped quick, lots of products, quality material and products, great price overall. I will shop again and tell my friends that it worth the time to go on the website and look around, see the prices and all their items, website it's very well thought out. Just a cool experience.

Thank you. Hector

My orders have been received in good shape, beautiful clothing. Be careful to watch the size guides, these clothes are sized much smaller than U.S. clothes. But for the money you can't pass up the deals. Best price for a great smart watch. Can do everything my Fitbit can but didn't cost $20.

I received the wrong style of pants I had ordered. After contacting customer service I was offered a 50% refund but I really wanted the pants I had ordered and CS agreed to send out the right pair and told me to keep the wrong pair sent out before.

Order lots of clothes. Love every price and look great stuff. The shipping is not as expected but still happy. The sizes are accurate and everyone who has seen it is ordering. My second order hasn't arrived yet but I'm waiting with bated breath.

Updated on 05/13/2023: So here is a new twist to the Light in the Box scam company. As you have read, they said they sent an email to help return my items. They never sent it...again. I went to their chat and spoke with a representative and explained the situation and how I have not received the email and maybe they could contact the support manager that replied to the Consumer Affairs review. She said she would tell her and give her my alternate emails to send it too. Not only have I still not received ANY emails, they have disabled their chat function so there is now no way to contact them. How unbelievably unprofessional and sleezy.

I have ordered quite a few things from your site. At least 70% of them are not accurate as far as material or sizing. When I. Order online I always go by the measurements not by the typical size I wear. I have sent you pictures of 5XI audit from your site wasn't even 15 inches wide which was a total of 30 if you count the. Front material in the back.. Just very disappointed with a lot of your items. I will say you do everything in your power though to try to satisfy me. You do have a great team for that.

It was very easy to shop from this app. Everything arrived on time. Everything was as described. I just need to check size chart. Xl in one thing can be very different in another xl. Best to check size chart. Will buy from again.

Some of the orders have been good. Some not so good. I feel that many of the pictures of products do not reflect the actual product. The material seems to be different in numerous purchases. Example: one romper identified as linen and looked like a thick fabric linen in the photo. In reality, the fabric was VERY thin. Another garment the fabric appeared light, when in fact it was a thick polyester, and did not hang or drape as the photo suggested. Tshirts are good as long as they are printed words. Some of the picture tshirts are blurred images. The dresses purchased are cute for the summer but not made well. These are not expensive garments so you get what you pay for. You can find deals too, other than clothing. I bought some charging cables that were a great buy.

These clothes are really different and flattering. I appreciate the responsiveness and attention to service from the team. I do hope shipping time will be improved someday. I wait several weeks for most orders. I will continue to be a customer because the wait time is always worth it.

Great for wider feet! Very lightweight, Velcro did not match the color of the sandal, Velcro was white. Great fit! Still gonna give it a five-star rating, Velcro color is really not that big a deal, to me for wearing around town. I wouldn’t want to wear to a formal or wedding…

Overall, I have had good experiences with using this app. To make purchases for me and other members of my household. I would recommend this site to anyone. I have gotten lots of well-made products from In the Box. I have gotten only one item out of 1 out of 12 items that was not as the material was see through.

I tried a small order, not knowing size or quality. I was impressed with quality for price. Don't be in a rush to get your order but I will be ordering again. I normally wear a 12/14 in dresses and ordered XL. They fit nicely and pack even better. I have already had compliments on one I wore yesterday!

I have ordered a few thing from this company. The prices are awesome! Most of the items I have purchased, I have been very happy with!! There have been a couple times I was very unhappy with what I received. One in particular was a shirt I purchased to wear to my son's wedding. It looked absolutely nothing like what was pictured. I was offered a "partial refund" that could only be used on certain items. I thought that was quite unfair... Other than the few "hiccups", I really do love the site & plan on shopping as long as I can!❤️

Perfect delivery, nice stuff and really nice price for what you get. Lot of choice of items. Quality of products met the requirements. Rewards points grows up quite rapidly and are easy to use. Shipping cost are good price and easy to follow.

This dress was shown under casual wear on the website but should have been under formal wear. The dress exceeded my expectations. Very elegant. The gold crochet and applique work on the bodice is very professionally done. The front of the bodice is sheer so expect to wear a strapless bra. I usually wear an extra small but the small size was the best I could get so I expected it to be a little big but it fit like a glove so I'm thinking it runs a little small. :) Good for me. The price was unbeatable and the shipping time was reasonable. Very happy with the purchase. Thank you.

Short Pants. The size ordered was correct but pants do not fit. Waist of pants is too small. I will ask for exchange to get extra large or 36 inch waist. I like the style and colors. Light in the Box prices and delivery are great.

All the clothes are great. They are great quality. I love them. They are great colors. I love the bright pink shirt it is so perfect for summer. The white cardigan is light enough to wear in the summer and still be stylish.

My initial order arrived within 10 days. Being satisfied with the quality of clothing, I ordered 7 more articles of clothing. Only 2 of the seven articles of clothing have been delivered within a 4 week period. Wanted this clothing for vacation but never arrived as yet.

This product arrived quickly, and is actually quite beautiful. The material looks and feels luxurious, elevated by a thin glittery stripe throughout the blouse. It is absolutely gorgeous in person. The only downside is that the product runs small in the bustline area! I gave my original order to my daughter and ordered one size up for myself.

I ordered these items for my family and me and we found the products to be good quality. The shipping and delivery were timely. The vendor provided up-to-date information that was accurate throughout the order/delivery process. I would order again from this website, which I have done numerous times since.

The process was easy to navigate and use. The App made it easy to track my order throughout the delivery process. When the order arrived it was exactly as described on the website and I would purchase again from this site.

Everything in this order was just perfect. All clothes fit perfectly and my experience was wonderful. Customer service is outstanding as well. I highly recommend this company and will purchase there again and again. They are reasonably priced and shipping has been quite easy.

Customer service was good. Most of the order needed to be returned because shoes did not fit. I was satisfied with the look of the items however. This is the reason for only 3 stars. Packaging could be better to prevent shoes from been ill shaped on arrival.

Some time ago, I purchased two swimsuits from LightintheBox. One fit, one did not. The one that did not fit was not "approved" for return by the company and I was offered a discount. I gave the suit to charity. Stupidly, I purchased a dress from same company. The linen was very cheap and thin, and the dress was too short and tight. It also arrived after I left for a vacation. When I returned and submitted a request to return, I was again told I was not approved for a return but could get a discount on my next purchase. I now have a credit of $.84 on a purchase of $34.27. Now I know, don't buy from LightintheBox unless you don't care about returning. If actually approved for a return, it must be sent back to China, for a postage cost of $10 to $20!! It's not worth doing business with the company. The old saying "Let the buyer beware" applies here.

I ordered items for my wife in early April. They said it would be delivered between April 22 and the 26th. No package and when I go on the site to ask the first drop box does not even work. May be cheap and affordable but they suck at customer service. No chat with a rep, no contact, and no product as of the 30th. Do not order from them.

Shipping took forever, sizes are smaller than any other online place I shop. My daughter wears a size 14 but on your site that equals a 2X, my 13-year-old granddaughter who is very tiny wears a medium women's on your site. I also think it's bogus that all the points we collect from logging in and trading in on coupons are absolutely useless on any sale items.

Everything’s been great so far. Only thing that I would like and I’m not complaining but I wish the delivery time would be faster but I understand things come from all around the world. But other than that I have no complaints.

I like the way some of the dresses look on the LightInTheBox website and bought five dresses. However, the quality of the clothing was poor. The fabric was not as it appeared. Some of the cuts were crooked and the sizing was off.

I received some items and some I haven't received that were ordered and paid for. LightInTheBox.com stepped back on what was going on with it when I told them their size guides are incorrect. They partially reimbursed me for that. They also gave a $20 credit. Also, I've bought some expensive stuff from them. I originally looked to purchase it on Amazon, but LightInTheBox.com had it for a lesser price. But that came with no instructions. I can't download an app for it. I can't set it up. It doesn't give me any information. I'm very unhappy about this because it's expensive. I am unlikely to continue using LightInTheBox.com once I use the credit.

I liked the prices on LightInTheBox. I bought watches, clothes for me, and women’s jewelry. I love the T-shirts I got there. It’s cotton and it’s cool and comfortable. The shipping was a little faster than others online. The only thing is the shipment cost is way too expensive. No matter how much you order, they don't offer you a discount or free shipping.

Ordered custom shirts in the normal 3x size I take. The fit was more like a men's medium or child's XL. I could barely get the shirt over my upper body. I held your 3x up to the other 3x's I have from other companies that fit perfectly and your 3x is 25% smaller. The 2x's I ordered won't even pull over my head. The response I got from your company was a request for exact measurements of each shirt. What kind of response us that??? I have spent a lot of money with your company and feel I should be made whole in this matter. I realize that as a custom order they cannot be returned. All I am asking is that you redo all of the shirts in the order using 5x T shirts.

The prices are getting way too high... When I started this online shopping journey I was pleased but now I barely use the app for anything. Prices are too high and you have to pay for shipping....Not with Temu .... I get quality clothes with free shipping for a fraction of the price with Temu. I would recommend you guys revisiting your prices and offer free shipping with a $10 minimum purchase and offer meaningful incentives to your loyal customers or y'all will be shutting down sooner than later. On a positive note all the clothes I've ordered from y'all have been true to size and the quality of the clothes was very good.

I took a chance and purchased an inexpensive wedding gown along with several fascinators and a couple other dresses from LightInTheBox: I’m thrilled with the gown and fascinators! While the other dresses were ok, they really were not what I was expecting from the company. That said, they were very good with the refund process and overall, I would shop here again!

I sent a poor review and Megha, the manager got right on it and refunded my money immediately. She emailed me several times and was very quick to make this right. I appreciate this service immensely. The three stars is because I feel this should have been handled this easily months ago. I advise anyone ordering to use their size chart, and read the return policy.

Placing my order was fast and easy and at a very reasonable price. It came in perfect condition and in a very reasonable time. The order came within three days of being placed. I will definitely order from this seller again. Thank you.

I love everything I have received. Beyond what I expected, the quality is good and so are the prices. I have bought all my clothes from you & 1 other outlet. I lost weight after my husband died. Thank God, you came to my aid. I tried to place an order 4-25-2023 & I suddenly have to sign in and give a password? I am 79, short term memory loss. I tried getting a new password but I don't understand this new tablet. I can't have a cellphone, no bars. Live in a "Holler".

I have only ordered twice and I have not received a full order yet. Something was cancelled on both orders. I like the products I do receive. Colors are exact and fit is good. Shipping is exactly as is stated except for non shipped items. Received a 30% discount. However the products were cancelled.

These are nice shorts, the material is lightweight, bit coarse but soft. They feel fine wearing commando. Fit was right on. Nice basketball type shorts, not particularly see thru which is what I was looking for. That said, I like the shorts and will wear them out.

The shirts are very nice and fit. They were what I thought they would be like and the shipping was right on the tracking was accurate and faster than I thought it would be. The white shirt is a little too see through.

Fascinators I ordered and received were elegant and most certainly attention grabbers. However, the white lace-look one had a broken straw (indention in the middle is broken nearly in half). The straw was not white nor was it positioned upward as indicated in the web photo. It was a natural color and it was bent downward across the white bow which was scratched on one end. (Had to repair w/ nail polish to prevent faux leather bow from peeling any further). The box was extremely smashed in upon receival. The package was most certainly mishandled during shipment. A better packaging method from the vendor can help tremendously for product protection.

Shipment delivered as promised. I did not get the right size but your company compensated me with a discount to keep the items which I accepted. I will continue to purchase from your company because it was my mistake. I like your website and will continue to buy from you.

The Mother of the Bride dress is well-tailored, but the bows are absent. Custom support is too complex. I made multiple efforts to address my concern, but to no avail. I feel cheated!!! Hopefully, this is my first and last experience with this company. Nice merchandise, bad customer support. Thanks for contacting me. I have been looking for fabric to match the dress to replace the missing bows.

Great and happy with the service and shipping was quick. Product was good and I recommend to others to come and buy from this website. And also prices are great and awesome and I’m glad I got the chance use this as an alternative from Amazon.

Although the shipping does take a random amount of time, I love the unique products available. The prices are extremely low which means I can actually afford them. The clothing is actually big enough for me which is rare because I am really tall and built very large. The only problem I have had so far is getting items that were not what I ordered because there are multiple selections of the same style in different designs. Instead of 3 different designs of the same shirt, I got 3 of the same design of the same shirt I wish I had enough money to order everything I like on the site but my wishlist is over $3500 because they have so many neat things

The dress I ordered was beautiful but was not exactly as pictured. The inserts that were sewn in the chest area also move around a lot because they are not sewn in well, and this causes them to get crooked and overlap to where you can see them behind the transparent parts of the dress fabric (see attached photo), and it looks bad and makes the dress look much lesser quality. The rest of the dress was gorgeous despite it not being just as pictured.

A couple of things I ordered were very cheaply made and wanted to send back but did not know how. And a couple did not fit. The process of getting items were good. Your tracking system is good. But the leggings I bought I could not get them on and you could see right through them

I ordered 3 items. I was satisfied with only one of the three. The blue dress was not as pictured. The colors are nothing like pictured. The size is not correct either. The dress fit tight around the shoulders. The multi-colored dress is also too small. I will have it cut down and wear it as a top. As for the long dress, it is very nice although the color was also not accurate. Color is faded, not lavender as pictured.

Came across this site and tested the waters. I ordered 2 crowns a dress and gloves for my daughter's Disney World trip. I was pleasantly surprised at the quality of the crowns. They are heavy like Real crowns. The dress was just as pictured and the quality is remarkable. My daughter is SUPER Happy she looks like a princess. I would highly recommend ordering from this site!!!!.

I ordered a dress for my 8 year old niece for my wedding. The reviews were good. It was the price that made me weary. It was $21. I still ordered it and the dress came and couldn’t believe somebody sold such an amazing item for such a low price. I ordered a second one for my other flower girl and some gloves. It’s were in great condition, packed well and no smell

I like the quality of the shirts, but I ordered 3 shirts and 5 in two different orders. All were medium in size. Two fit perfect and three were way too big. The two shirts that had made in China fit great the others. I would love to send back as one is regular T-shirt, but the other two have graphic designs on them

I was skeptical but the clothes are pretty much true to size. Nice quality. I'm a 1XL and these fit pretty well. Do not go by the USA sizes. Read the measurements when clicking on the size... These are more accurate

The shirts were A great deal. Good fit and very soft material. The price was incredible low and hard to believe they could be sold so cheap and still be profitable. They arrived in a timely fashion just as advertised. Thank you so much.

I placed an order with Light in the Box, it arrived sooner than expected. I was very pleased with everything in my order. Everything was as described in the app, colors were as shown. I would highly recommend this company! Material is great quality. Sizes were all as described in the size charts.

Items were priced great. Clothing quality seems decent. Sizes were off a bit, but not horribly or not enough to make me want to return them. Shipping times are significantly slow. Purchase was on March 23 and items arrived on April 11th, almost 3 weeks later.

I've had both good and bad experiences with this company, good experiences-products I've received that I really like and bad experiences with products being the wrong color and wrong sizes. I really like this company and I'll continue to shop with them as long as I don't keep having bad experiences with them.

Light in the Box is great! All the items I’ve ordered from there are of high quality and they come on time. I’ve been suprised by the lack of reviews just because the items are actually reliable. Great job Light In The Box!!

I absolutely love these shirts I got for my husband. The only reason I didn't give 5 stars is because they are a little small. Going by his usual size 2XL this is what I bought. It's a little short and a little tight in the arms. I would highly recommend buying one size larger, which is what I did on the next order lol. Overall I'm very happy with the purchase.

Great looking shirts... I was leary of buying clothes online so Make sure you order the right size... They may run a little small.. But the material feels great and I get many compliments.. I purchase many shirts and shipping is fast... Thanks again...

The teeshirt I bought is so soft and comfortable. I plan to buy more. While I usually worry about what size to get with clothing, what I got for great. Swimsuit coverup is better than I envisioned. Jewelry boxes are high quality.

I have ordered many items and have been satisfied. Especially this item I get many compliments on it. It is well made and fits perfectly. The design is very beautiful. It was delivered promptly. I plan the more from Light In The Box.

When ordering clothes from here beware of the little words at the bottom “made to order”. You can order a standard size of clothing and it can be labeled “made to order” which means you do not get to return it. They says returns for up to seven days. It was a nightmare trying to get a return. They do not give you shipping labels. They wanted pictures of the outfit on me to show them where it was too big, like I want to go to all that trouble. I want a company that you can have confidence that if you don’t like it or it doesn’t fit you well, you can return for a full refund within a reasonable amount of days. This is not that company!!! This company is not worth the time and hassle.

Megha has resolved my issue and issued a refund. She was very helpful.

You gotta check the sizing chart carefully before you order pants that you order that would normally be a large. Most of the large are 36. But if you check, some of them would come out at 33 ½ or 34. It varies on the manufacturer’s sizing. Another thing was the dress shirts, you gotta watch the chest size carefully when you order them. Because when I buy clothes here in America, I buy a large shirt. But on some of those, a large is only a 42. The dress shirt seems to run small, so I order an extra large when I buy the dress shirts. Also, it's hard to find out how to return something. LightInTheBox.com sent me one dress shirt that had French cuffs. The only problem is it’s missing a buttonhole on one cuff, so I can't hook my cufflink through. And the shipping takes a little longer than what I'm used to. But everything I've got from LightInTheBox.com has been of decent quality.

Absolutely Recommend. Easy to navigate website, great products and very decent delivery time. Everything was as it said. I ordered some cotton and linen dresses for my trip and was happy everything fit and arrived on time for my vacation. Would order again.

I loved the products. They were exactly what I was looking for. The quality appears well made and I love how it will hang on me. I haven't worn or ironed them yet, but I'm excited to see them on. Love your products.

I really like the site for most things but recently I’ve ordered about 5-10 pairs of shorts that are grossly small based on the size chart. I have a 38” waist (US) and ordered 5x shorts. They barely went over my thighs. I guess in a way they’re too inexpensive to bother returning so I gave them to charity. From the size chart: Size Fit US Size Waist Length Hips (5XL 40 41-41¾ 22½ 48¾).

I enjoy seeing all the items LightInTheBox has to offer. I’ve order quite a few things and am totally satisfied with them all. True to size, good quality but order shoes specifically by size as they may run small.

Everything I have ordered from the site I have really liked. Even if the fit ran a little large, it still fit nice. I would recommend the company to shop with. Sometimes the wait is a bit long but it's worth the wait and I like that the products are insured in case something were to go wrong or get lost.