JustFab Reviews

I like shoes, and I've been with JustFab for four years. I like their VIP perks. The selections given by the style expert are right on point. I like them. I bought some sandals in June, as well as some gray booties and a jumpsuit, and I love them. I however had to send the jumpsuit back as it was a little big. I then got a different size.

JustFab's buy one, get one free offer caught my attention. I've been with them for 10 years and I've liked the great deals and awesome stuff. I feel great about the selections given to me by my style expert. Two months ago, I purchased some clothes and I've found the items to be of awesome quality.

I heard about JustFab through friends. I went with them and thus far, I've liked their prices. My style expert gives me good selections which appeal to me. I bought two pairs of boots couple of days ago and thus far, the items I've bought from them have been of good quality.

The price of their shoes made me purchase from JustFab. But it was pretty difficult to find the style that I want. They have limited heights to heels on the shoes. Also, I bought a couple pairs of shoes that I couldn’t zip in the back. I ended up giving them to somebody else because the zipper wouldn’t unzip. The quality of some of the items that I got was not too good. Some of their sandals tore up too fast. But overall, JustFab is all right. I would recommend them.

As a member of JustFab, I like how my kids are able to pick their shoes. They go buy their own presents and keep them. Thus far, we've taken them up on their offers for buy one, get one free and the selections given by our style expert have been on point. We've also found that while the shoes we've purchased could use a little work on here and there, they're of good quality.

I like the cost and the styles of items on JustFab. I buy shoes from them and sometimes I take advantage of their special offers. The quality of the items is generally good. However, they don't offer a lot of styles between two and three-inch heels. I think most people would like something in the middle. Still, I haven't had a problem with JustFab at all.

I like everything that I've ordered from JustFab. I'm just having problems with some of the boots. The zippers on the back of the boots didn't work. It was stuck and that was the most difficult. I had to take the boots to a shoe repair shop. But I like the boots even though I have that problem. I just get upset because I really like the style that I've ordered, but sometimes they don't work. I seem to order the same kind of style boots. Apart from that issue, I haven't had any problem with the clothes or purses that I've purchased. I get emails and I follow through. I got a pair of sandals for 12.99.

I've been a JustFab member for a few months and my favorite thing has been that there are a lot of shoes. They have good styles and finding what I'm looking for is not difficult at all. If I find something nice, I buy it and they give me whatever offer is applicable. Everything is working out great and so far, my favorite items are shoes and wedges.

I understand that there is a representative politely telling customers with complaints that they will have a someone call us to resolve the problem. I will post every email and every response I get. I will go as far as hiring a lawyer and losing money over that lawyer just to prove that you guys are fraudulent. The way you're doing business is not right. I will wait and see what the BBB and my fraud complaint with my bank will do before I proceed to a lawsuit.

I bought 4 pairs of shoes in my size and when I got them they were way too big. I went through all the trouble of requesting the exchange, getting a box big enough for all 4, packaging them and taking them to the post office. I exchanged them for a whole size down and still too big. It didn’t seem like the size even changed at all. I tried to contact again because at this point I just wanted to return them. Never heard back. Tried several more times and finally got someone. I explained to the woman the situation and that I had been trying to contact someone with no luck. She proceeds to tell me there is nothing she can do since it is past the 30 days even though I tried to contact someone multiple times. So now I am stuck with shoes I can’t wear and out the money I spent on them.

I found ShoeDazzle first. Kimora Lee sponsored JustFab and that’s how I found out about them. You do your little quiz thing at the beginning and match your little boutique. If you don't wanna shop within your boutique, you can go look at the rest of the shoes. For the most part, I do like probably a little over a half of what's selected for me. I have no complaints about the quality. I still have a lot of my shoes that I bought from JustFab and I don't think I’ve ever sent anything back to JustFab due to quality reasons. I haven’t really shopped on there in a long time ‘cause of money thing. I wasn’t working. But the specials are nice. Go get your $40 shoes from JustFab and look hot.

The first pair of shoes I bought were very pretty, but one size too big. I couldn't afford to send them back so I just sold them on Facebook. The next pair were fluffy boots for the winter. Absolutely horrible. The first week or so they were my favorite. But after a month or so of wearing them they started to fall apart. The bottom completely tore off and the straps NEVER stayed snapped together. They were a little tight even though I ordered an 8.5. Which makes no sense because the first pair were too big and now these were too tight. Seriously. The last pair of shoes I got were heeled sneakers and I absolutely loved them. Unfortunately these were a little tight as well. I can't remember if I ordered 8 or 8.5. I still have them but don't wear them much since one of the zippers doesn't zip up all the way. So after all that I stopped paying for the membership.

I love shoes and I’ve been a member with JustFab since the brand, the product and the company came out. I’m a VIP member. My very favorite thing about being a member is that I don’t really have to do anything. They line up a showroom for me based on my desires, my choices that I picked out. They set up a showroom for me every month with the colors, the heel heights and the types of shoes that I’m looking for. I can change that periodically. Whenever I want to, I can say I’m not looking for super high heels anymore or I’m looking for flats or I’m looking for a wedding shoe or a special occasion shoe. I also loved it when they came out with the clothing line too. That was really nice.

I've been with JustFab ever since it started. I like having an easy online personal shopper, and I can pick and choose what I want, when I want it. Finding styles there is pretty easy and their rep is good. However, the quality depends sometimes. I got a pair of sandals and shoes in the past that I haven’t been able to wear ‘cause there’s a manufacture defect. Because I’m on-the-go, sometimes I don’t have a moment to send stuff back. Most of the time though, things are good quality.

I started with JustFab back when Kimora was the person on it. I like that JustFab has nice purses and shoes. I can purchase stuff online and look at stuff. The quality of items is very good. I never complained. I still wear the same two white shirts that I've got probably four years ago. When I bought some shorts, I forgot that JustFab runs kind of big or too big, but I still wear them. I like to read the reviews and I tried to read the reviews thoroughly to see, but I still don't get the right size in jeans. But everything else, I usually do.

I like the stuff at JustFab and I've been buying from them for over five years now. There are a lot of good styles and the quality is good. I like their buy one, get one free and the 50% off the basket. However, I normally don't go to my closet and see the list of offers they have. I just look at all the selections and get it from there.

I signed up with JustFab about 10 years ago. I like that it's convenient for me. I purchased within the last month and I'm satisfied with the selections given. Their items have good quality though certain materials aren't necessarily my preference. I receive my items quickly and I've never had a problem not getting it in time or when it was said to arrive. I've recommended JustFab to other people.

I found a pair of shoes that JustFab was selling and I had to be part of the club so I went ahead and joined thinking that I would probably cancel. I've only bought probably two pairs of shoes in the last three years, but it's been easy to find a particular style. The quality is also good. Give JustFab a try.

I've been a JustFab member for a couple of years now. I like their price and selection. There are lots and lots to choose from. My first purchase was 19.99. After that, it was usually like 30 bucks. A couple of months ago, I got a pair of wedges from them. So far, I've had a good experience. The quality of their items is good as far as styles and lasting. I liked everything about it. I like the wedges a lot and the booties too.

I've been with JustFab for a long time now and I like the styles I've purchased from them. Finding the style for me has been easy. Right now I can't walk in heels so I prefer flats. The selection my style expert has been giving me has been pretty good. Also, if I need to speak to someone, someone comes on the phone.

JustFab has great prices and good quality items. I’ve been with them for so many years and I like the sales like the Memorial Day sale. I bought quite a few heels in May or June. I had an issue with one item and I just returned it and exchanged it for something different.

I've been purchasing with JustFab for a few years. I like their prices and it's easy to find items or a style that I'm looking for. And the items suggested by the style expert are right on. The quality depends on the article. Some are well, and some are not so well.

Finding an item at JustFab was fairly easy. I usually go by the looks or the style looks. I've been a member for a few years already and I like their sales when the shoes are affordable and are $10 or something. When I wanna buy boots, I just go directly to the boots. The style I was looking for changed after my initial registration. The products might be a little bit pricey and sometimes I don’t wanna spend $40 on a pair of shoes but that’s the credit and that’s what we would have to spend. I recommended JustFab a couple of times.

Don’t waste your time/money JustFab. The shoes aren’t all that great in my experience. They made cheaply made and were either too small or too big. I have also been charged for the membership four times without an active membership. Getting that refunded has been awful, one time I was told over the phone there was no charge from them and they couldn’t do anything for me when my bank statement clearly said otherwise. Find your shoes elsewhere, they aren’t worth it.

JustFab is a convenient and an easy way to get your shopping done. When I was starting a job, I got some shoes from them and the items selected by their style expert were good. I've been their customer for five-ish years now and there was a time when I wanted to cancel, but I got talked out of it. And now, it works to my benefit because I've got Christmas gifts off of there.

I have an account with JustFab for a while now and I like the discounts being a member. Finding items is pretty easy. Some of them that the stylist recommends are good. Some are not my style. I love the quality of the things I purchased.

It's easy to find the styles and items I'm looking for at JustFab. I just keep forgetting to cancel my monthly thing. And I just keep racking up points. The items I purchased through them were good. But lately, they’re not as good as they used to be. So, I really haven’t purchased things that much. But overall, I’m okay with JustFab.

Received a new order. Wore my new mesh leggings twice. Riddled with holes in the mesh. I asked for a replacement be sent. Said I need to return the pair to be inspected. Despite sending photos of the leggings. Told them I don’t have a printer or time to go get a printer, print the label, buy an envelope to send it in, then drop it. I already had a bad experience with a return and the weird policy. I don’t recommend the company at all. Can gladly attach photos of my cheaply made pants that ripped immediately.

A co-worker suggested to try JustFab, which I did. And I have been a member for over three years now. It's easy to find the styles I'm looking for because they send the monthly selections and they are geared towards what I explore, which I like. They also offer special sales. And, you're not obligated to buy something, so you can just skip a month. My favorite purchases are the shoes. The items don't break down fast. They are good and the cost is fair. I would recommend JustFab.

I like the quality of shoes from JustFab and the selection. I really like what they had, and the price was good too. Also, it was very easy to find what I'm looking for. And being a member, I like that when you order, it rounds up the points, so that every now and then, I don't have to pay for the full price or even the member price for shoes sometimes ended up being free as well as maybe shipping and handling.

JustFab had a good deal for the new members, so I tried it then. I liked the good deals at the time. I've been a member for over five years, and I could still get my styles, whether they are boots, sandals or pumps for 39.95. They run their sales too in between. So, that’s good. It's easy to find the items or the style I'm looking for, and I like the selections given by the style experts. I’ve been getting a lot of the wedges, so that’s one of my favorites. I’m not clumsy but as you get older and your career changes, you just need a little more comfort. I’m very satisfied with JustFab.

I forgot to skip the month, so called to ask for a return credit. Sometimes life happens. They refused - fine, I signed an agreement, just never had a company not put customer satisfaction higher on the list for a subscription customer than a monthly charge. So I told them to cancel my account. Next day, go to use the customer credit they refused to return, and my cart has a bug and isn't working, go to use live chat and had to click several times to finally get a bot to attend to me. The gal helped with my cart, informed me that in fact my account had not been cancelled even though she saw on the call that it should have been.

I've been with JustFab for around 10 years. I adore the quality of the items I've gotten from them. I have plenty of my shoes that I’ve ordered several years ago. I’ve worn out a few pairs and had to order triples and doubles. When you order something from JustFab, it gets to you fast and there are no problems if something doesn’t fit or if you don’t like it. Also, once in a while, they have the buy one, get one free or buy one, get one half-off offer. There's also their clearance sale. I was making fun of my niece because I have some booties and she bought something very similar to what I got. She paid $80 while I only spent $39 regular monthly fee.

I've been a member with JustFab for several years and I like some of their shoes. The quality of the stuff I purchased is good. I purchased a couple of clothing that were not to the size, but they were doable. Looking for items and styles on JustFab's site is easy. And so far, my style expert's suggestions match pretty well.

I found out today about the VIP membership after I bought a pair of £14 boots years ago. They have charged me £35 a month ever since (sometimes more than twice per month). I never authorized the charges or even realized about this policy. Is this even legal? How is this company still running? They owe me over £1000 (I`m not joking) and I`ve been reading about how they don`t refund you for that, even though they have charged me more than once a month for that amount (against their own policy).

I am a VIP with both JustFab and FabKids. Selection is up to date in style, lots to choose from, price can't beat and items are made well. Online Shopping site is easy to use, check out is also user friendly. Returns simple. Overall I recommend both sites to everyone that wants good products, fair price and no hassle returns.

I purchased two pairs of shoes for my daughter. A pair of rainbow sandals and a pair of unicorn shoes. Both are supposed to be a size 2 which is the size she wears however both are about 2 sizes bigger than a typical size 2. The sandals are super tight around the ankles and almost impossible to put on, once they are on she has a good inch and a half of extra room in front of her toes. It is too much effort to even return the items so I am hoping in a year or two maybe she can wear them.

Some of JustFab's shoes and dresses caught my eye. I've taken advantage of the low prices, and it’s been easy to find the styles that I'm looking for. The selection given to me by the style expert is good, and the items I’ve gotten has excellent quality. And being a member for about a year, I've been satisfied. I like their shoes. They should keep them coming.

I love JustFab products and the ease of searching for items. I like that there is a showroom made just for me. I understand shoe sizes vary by style, with that the return/exchange process is extremely easy and a breeze. I appreciate the online option to return or exchange for different sizes. It would be really nice to have option to exchange for different item in same cost online. However I do not mind contacting customer service for help with that because they are always polite and very helpful. Thank you JustFab for the wonderful merchandise and beautiful she collection I now have as well as wonderful clothing I always get compliments on.

I decided I no longer wanted to be a part of the VIP subscription so I called the number like I was supposed to but the person would not let me cancel. They kept harassing me and trying to say they give me x amount of points to stay. What should’ve have been a 3 minute phone call turned into 15 because this. HORRIBLE, never doing this again.

JustFab is great. The products are great in value and very reasonable in price. I love them! The shipping is very fast you receive your items within a few days! I have referred many people and I will continue. Always offering great discounts.

I wish that credits could be used on promotional items/sale items. I get excited that a sale is happening, but then I cant use my credit. I even have a credit from a return and I have to use that on a full price item. That should be reconsidered.

I am pretty sure that the company is overseas. It can take up to 2 months to receive an order and that is once it has shipped. Sometimes the order is not packaged very well. I don't order anything I need in a hurry.

Being slim has its advantages and disadvantages. However I find my purchases to be surprising and amazing so far. Gone are the days where I feel as though I bought the right size yet it look as though I borrow someone else clothes.

I've noticed that the sizing has been inconsistent lately. I usually wear a 7, but couldn't get these booties on and my foot slides around in the 7.5. I ended up giving the booties to my sister who wears a 6.

It was a great experience. Quality products. Goods arrived on time. It was my pleasure shopping with Fab kids. My daughter loved her clothes and shoes. I also bought for my sister, she loved her slippers. Prices were reasonable as well.

It's fairly easy to go through and find the style I like with JustFab. I signed up with them because of the low cost of the shoes. They also offer a buy one get one free when you first sign up. One time, I had a zipper that would not go up and down properly. And by the time I remembered to try and send it back, it was almost too late. Also sometimes, they are inconsistent with the sizes. I ordered pretty much the same size, and then I’d get it and that one would fit a little different from the next shoe. Other than that, I've been a member for four years and there’s always a deal or a promotion going on. They also have really cute styles. My favorite shoe was this brown over-the-knee boot that I bought a long time ago. They're flat to the ground and it almost looks like a riding boot. I love it.

I’ve been a member of JustFab for almost 10 years. The point system was the best thing about it. But it has changed. It used to be pretty easy to have free shoes. But I liked their shoes and the convenience of their website. It was very easy to find the styles I was looking for in the beginning. But there being career changes, it has been harder for me to find them. It's geared towards the younger demographic. The selection from their style experts is a hit or a miss because I'm older and I don't do a lot of going out type of shoes. Other than that, I’ve gotten some things that I still have from way back but then some things have not been so great. So, I like to read the reviews and see what other people say about the product.

Being a JustFab member for a while now, their selection is my favorite. And they have a variety besides shoes like accessories and purses as well. Finding the items and styles that I'm looking for is simple. For me, it’s just mainly if I have it in my budget. I don’t like that I have to respond by the 5th of the month or they automatically debit my card. That’s been a concern of mine of wanting to take my membership off. It’s hectic, and all of a sudden, I didn’t know what happened. If you’re away or on vacation you don’t think about, “Oh, I better skip this month. I didn’t have it in the budget." It’s kind of a weird thing. And then like, “Oh, you have a credit.” But I didn’t plan for it and I just have never taken the time to look at the number. I can’t do it online. I have to call a number and talk to somebody to stop my membership.

I knew of JustFab from my mom. I've been a member for a few years now, but I just started purchasing. I like the quality of the shoes. It’s pretty good and you get your item pretty quickly. It’s also not difficult finding an item with JustFab. I like their buy one, get one offer too. But sometimes, you never know what size you're getting. Some shoes have a different size. I would be scared to order some of them because I never know what size I'll get. Both of my previous two purchases came back. When I bought them, they were too small so I had to send them back. But one was sold out, so I was really mad about that one. Also, I thought ShoeDazzle and JustFab were joined together at first. Most of the shoes that I want are in there and I was thinking about cancelling but I don’t wanna.

I’ve been a part of JustFab for a very long time. I shop with them a lot. I enjoy their shoes and the quality of it. I also bought bags at one point in time. I love the program that they have. If I forget to skip the month by the 5th, I think they should give a lot more time with that ‘cause they are taking $39 out from my account. They should also give the customers a chance to create some type of line. I love shoes and I wear it a lot, and I’m always posting on my social media. Maybe they should take into consideration our styles and what we bring to the table and do a shoe line for valued customers.

Seven years ago, my sister-in-law bought a pair of shoes from JustFab. She recommended the site and so I registered. I've been a member all that time and I like that they have good-looking shoes for a reasonable price. I normally have spot-on recommendations from my style expert and they are normally in line with my actual style and taste.

I spoke with someone online and they told me they would return my shoes, left the message and never heard anything again. Have already rated the experience and still yet again no reply. I have always liked the products I’ve gotten from here and am not one to complain but this was weird.

I've been a JustFab member for almost 2 years and I like their products. I bounce between them and their sister site sometimes and I’ve ordered tops, dresses, pants, shoes and accessories. They’re not high-end products, but even for the price, they still usually last me a long time.

I've been a JustFab member for about eight years now, and I like having the monthly selection. Sometimes the selections are good, sometimes they're not, but I like that if they're not, then I can ask for additional selections. Three months ago, I purchased a pair of yellow sandals, and I earn points with ordering to get additional things. I also like their return policy which is simple and easy. Plus, I like that when you order now, they tell you when your package is delivered. So, if I'm not home and it's delivered, I'm like, "Okay, great! It's delivered." For the most part, the items that I have gotten from them are of good quality. I just feel like after these years, they've deteriorated a bit. I don't know if the issue is just normal, typical wear and tear or if that's the product itself. Still, I would definitely recommend JustFab.

The beta app looks great! The only issue I came was sorting. When I searched for flat shoes, I was showed multiple heeled sandals and booties. Otherwise, everything ran smoothly and it was as easy as shopping on the website.

Each purchase I have made I have been very happy. I would purchase again as available. The riding boots are exactly what I have been wanting. Satchels/ purses are what I have also wanted and yes love my backpack. As mentioned earlier I will continue to make boot purchases and bags...

I’m a shoe fanatic and I like JustFab. I don’t have money every month but that just makes their program so much more beneficial. I like the style of the shoes that they have and when I first purchased from them, I was hesitant on doing it because at the time they didn’t have the skip option. Then once they had the skip option, that’s when I was decided I might as well become a member. Finding items among their selection is not hard and I've been a member for more or less five years now. For the most part, when they send me out offers, I take advantage of them. Their selections are really good, though sometimes there are styles that are a little too bold for me. But for the most part, everything looks perfect.

I was never able to find where I pass on outfits, don’t remember seeing a reminder email and now was charged for the month. It should be simple to select or pass. Other companies have this figured out and it feels like it’s done on purpose to get money from people. Once I order to use my credit I will be canceling VIP service unless a refund can be given and instructions on how to pass on outfits.

One pair I ended up liking, the other pair was so see-through I couldn’t even wear them. Wish I wouldn’t have purchased either pairs and saved myself money to buy a brand I trusted more. Sell better quality things please!

Signing up for this premium account or whatever was super unclear about payments. I literally had no idea when the payments were taken out and spent hundreds of dollars unknowingly. There wasn’t an email or anything sent out to let you know you just dropped 50 bucks on this account.

Size in style I like are always. Limited. Can only use credit for one item not multiple cheaper items. Styles I like are always more than the credit I can use. Website is a little touch hard to navigate. When clicking on a shoe to enlarge it and back will not start where you left off. Got to scroll back thru to find the place where I left off.

Tried to cancel this for a very long time, either the line was busy, or no answer. Finally just switch my debit card, it was easier than dealing with company. Never will use this service again. Never got a reply from email as well.

Loved the customer service at the Soho location. The leggings I purchased were a bit too tight however. I would purchase clothing again, but probably need to try on more legging types. I am looking for leggings that don't fall down, but I'm able to do yoga in.

Children's Summer Clothes. 2nd time shopping on website and love it, find everything I need and am looking for for my kids. Always a smooth and seamless experience when making my purchase. Thank You!!!! Will definitely recommend to peers for their shopping necessities.

My daughter and I love the shoes. They are very cute and comfortable. I would Definitely order from them again and refer them and they also are very great about making sure you get what you want and ordered.

Absolutely love FabKids for my daughter! I have three children, two of which are younger. I set up “stores” for both of them. My daughter is absolutely loving all her new clothes and shoes!! I am loving that they are good quality for the price and fit really well so far. My son is an athlete and mostly wears athletic clothes so I haven’t ordered anything for him yet. Ease of ordering is a plus, fast shipping, fair prices and cute outfits. What’s not to love?!

Great customer service, excellent quality of leggings and great deals! I love how they stay in place and stretch when I need them to. I can tell they will last. I will definitely be buying from JustFab again and again.

Wonderful clothes and shoes love all of them, and the different styles. The prices are amazing and you really know how to get a customer. Thank you sooo much for the wonderful service and customer service also.

Excellent service. I’m blown away with how easy it was to make an exchange. The service was awesome!! I’m a customer for life! Can’t wait to buy more. The quality of the material is very nice and it washes well...

I ordered the Brighten Park three business days ago and received it in just 2 business days (with just standard shipping)! I’m very pleased on how quickly they got me my kit. I was also very excited to see how low the price for not just this kit, but all the other ones were too! I bought the Brighten Park to use for my vacations I will be going on in July, and you can’t get any type of toner, moisturizer, and cleanser for just $16, now shipping was about $5, but still, $21 for a great amount of skincare is an amazing deal!! I have been a FAB customer for about 1 1/2 years and I am very pleased to say I will definitely continue to do so!

I never received my order. All JustFab would do is tell me to contact the postal service, who would tell me that since I was not the shipper they could not discuss the issue with me. I told Justfab this and all they said was I was wrong and to talk to the shipper. I never signed for a delivery nor was one dropped securely for me. Building security confirmed they have no record of an attempt to leave it with them. I have shopped with this company for years. Was an early adopter and had 2 accounts, one for myself and one for a family member, with different delivery addresses. Due to the utter lack of support, I’ve cancelled both accounts.

I do not recall my order number as it has been some time since I have actually placed the last order. The clothes I purchased were poorly made, they came apart because the sewing was incomplete. It was discouraging to see. Going forward I will spend the money elsewhere, this was not a great deal.

I called twice. Spoke to 2 different agent and they were both rude and disrespectful. Put me on hold and hung up on me. I called because I was charged for Fenty Savage and had some questions but with that kind of attitude I would never want to do business with y’all and will eventually close my account because that was a total waste of my time. I was on hold for one of them for 17 minutes before he hung up.

I've already filed a complaint and have heard nothing. Now this? I'm actually rather confused and still unhappy about the customer service I've received. I'll be exchanging my shoes and taking my business elsewhere which stinks because I have really enjoyed almost everything I've gotten. But I cannot stand behind poor customer service and then 0 follow up. Not only am I unhappy with the quality of shoe as the bottom fell off the 2nd time I wore them but then got a crap response when I brought it up the 1st time.

I have been a Just Fab member for a bit now and have ordered two pairs of shoes, a dress and a purse. All which I am very happy with. I love how much of a variety Just Fab has to offer. I will definitely be ordering more in the near future.

Shoes are too big lately. Instead of using my credit, my card got charged twice. Shoes are made of cheap quality. It is very hard to understand customer service and things get confused in translation. They don't always understand you but say they do.

If I want to skip a month I have only 5 days to do so. You also have to skip one month at a time. I hate the credit system and the points are confusing. I will be canceling this month after I use my last credit.

Only thing I do not like is money being removed from my credit card each month. I prefer to order shoes at my own leisure and not taking off of my credit card without my permission. Let me decide what and when I make an order.

The company was great. I love the shoes I purchased. They were true to size and they are good quality. I left because I was not happy about needing to skip each month so my credit card did not get billed. I am a busy person and often away so I did not want the headache of remembering to do that.

Loved the pants I received. You charge my bank account 49 the next month. I went on PayPal to discontinue any further charges so I have a 49 dollar credit but when I try to spend that 49 dollars it says I can’t that bull crap. I want my 49 dollars back even though I love your clothes. I will never purchase from you again... and I will sure tell all my family and friends how you stole money from me... your customer service sucks...

I wanted to return an outfit I bought but I found out later that one of the pieces was final sale. I called customer service to explain that I didn’t get any notices that the item was final sale and they gladly accepted it back and sent me the shipping label.

Never received items in almost 2 months. I've been trying to track my items. It said it was on its way and expected day to be delivered. Change to scheduled delivery pending. Right now all I want is my items or my money back. Very unsatisfied with this!

Your customer service rep is very rude and disrespectful. He not only didn’t help resolve my problem but her proceeded to tell me to get a lawyer before hanging up in my face. I was trying to get an issue fixed.

My order was hella late and the stuff is like 3 sizes too big... A 12 is like a 3. And I don't know how to return this stuff. Is there anything we can do? What do i do? I appreciate any help. I was excited to get these shoes, it's a waste of money.

JustFab has great quality shoes that I love and I always purchase the wedges. I also feel good about the selections I get. I know what I want, so when I get online and see the shoes, I just click on that and purchase it. It's easy. I've been a member for almost nine years now and my favorite thing is the points. Overall, I had a great experience.

Out of ten pairs bought only one would get less than five stars. They blister you just walking to your car but every else is A+ in my book, good quality and fast delivery. Plenty of selection to choose from. Overall beautiful experience.

I've been a member of JustFab since 2011. The shoes they offered was a perfect fit so I bought from them. Most of the time, however, I see something different that I would choose instead of what my stylist gives me. Three weeks ago, I purchased some clothing. Thus far the quality of the items I've bought has been great and my favorite has been my shoes. Every time I buy something, I get points and I use that.

I wanted to try JustFab's products. It was pretty reasonable. I've been with the company since 2009 and I like that I could skip every month if I wanted to. I don't have to purchase anything. The last time I purchased from them was around December. I got a pair of shoes and purses too. With JustFab, it was easy looking for items and I also took advantage of their special offers quite a few times. The selections they gave were also excellent. Some of the items I got are good but some are not - if it's made in China. Overall, JustFab is really pretty good.

I was watching The Simmons Show and one of the actresses was talking about JustFab. And then, I'm like, "Well, let me see what this is all about." So, I started to Google it and I was like, "Wow! Look at all these shoes. $39. If I don't want it that month, I could pass by it." JustFab has cute shoes and it's very easy to find the item or style that I'm looking for. Being a member, I gain points. Sometimes, I will forget to skip the month and if I do, it will charge me. But it's not a problem because my niece's birthday is coming up and I usually tell her and my son's girlfriend to look at the shoes, pick out what they want and then I'll purchase them. That's how I use my credits. JustFab has sales, too. And when I wanted to use my points, I saw some glasses when summer was beginning for half off.

I'm not a "write a review" kind of person, But I had a terrible experience shopping at JustFab because I ordered two pairs of sandals hoping I could exchange to days at work and it's been 2 weeks and a half and I still haven't received anything. I tried tracking my order but all it says is shipped. That's it. WHERE IS MY $40+ order? Can I get my money back? Because I'm tired of this.

JustFab has been a good service. I liked the different styles of shoes that was available and they're at a cheap price, too. It is also easy to find the item or style that I'm looking for. Sometimes, I’ll buy stuff that I don’t normally buy. So, that’s nice. I've been able to use the little point system sales for some purchases. I usually like to get heels in black but sometimes I get a different color. I got a bag and the heels just a couple of months ago and they're of very nice quality.

I found some items that I like from JustFab. However, the selection given is a hit or miss. It depends on what I’m looking for and what kind of mood I’m in. But being a member is convenient. Though I don’t order often, I bought some flip-flops, a jacket, a romper, and a pair of heeled sandals a couple of weeks ago. So far, the quality of the items are good.

I ordered the Unicorn tennis shoes for my grand daughters who wear a size 5 and a 6. They are 2 and 4 yrs. They sent me adult size 5 & 6. Very disappointing. They were going to be worn with their unicorn birthday outfits.

I shopped at JustFab because their shoes were nice and weren't expensive. Their selection is good and it's easy to find the style I like. They're pretty on point. When I first started shopping with them, I was like, "39.95, that's pretty cheap." The shoe might not be that good. But they're really good. I have a lot of shoes that I bought years ago and I'm still wearing them. I love them all and I love everything about being a member.

I love JustFab. That's the only place I buy my shoes from. I'm always bragging about them 'cause everybody asks me where I get my shoes. Being a member, I like that I don't have to do it every month. Some months, they have really good sales for $10. I like everything I found and everything's really good quality. There are a couple of times that I've had to send something back. I bought some heels that were way too high and there were no problems sending them back. There were no questions asked. It's really great. The only thing I don't like is they include a magazine subscription in every order.

I love having the option to get the shoes every month or not! Love the styles most of the time if I don’t see anything I love I just skip the month! Having the option of getting shoes or clothes is so fun every month.

I've purchased shoes from JustFab and their quality is very good. I've never had any issues. When I got shoes that were a little big, the process of returning it was easy. I just shipped them back, and then they credited me back and I got a different kind of shoes. I like JustFab. Their website is very accurate.

I’ve been purchasing stuff forever with JustFab because of their shoes. I've been a member for 8 years. I could forget that I’m a member, and then get 6 pairs of shoes. Then they all come and it’s like Christmas for me. I usually go in during the summer time. I like getting the flat deals, and I really like the summer shop. I like the boots sales too, during the winter.

It's been pretty good with JustFab and I've been a customer for so long. They're affordable and it's pretty easy to find a style. When the 15th hits, sales usually start popping up so I usually buy around that time. I bought a bunch of sandals just for the spring and the summer and they're are fine. It's good quality, especially for the price. But I don't like having the credit because I forget that I have a credit sitting there and there might not be something I want 'til like six months. Other than that, I haven't seen any problem. I would recommend JustFab.

I've had a great experience with JustFab. They have a size 11, which is a plus. That is hard for me to find. With JustFab, it's not hard for me to find a shoe and the shipping is fast. So it's been great. I like the versatile styles and the price, and I feel good about the selection given by the style expert. I like the items there. There are also points and I like getting free stuff. The items I've purchased have been good quality as well. I haven't had any shoe break, like how sometimes the end of the heel may come apart.

The items I get from JustFab are of good quality. I place my order and they ship me my merchandise. And the beginning of each month, you have to get items, if you don’t want them charging for it. The selections given by the style expert are okay. The only thing is I just like to purchase from them when I feel like it, not because I have to. But I have taken advantage of their good deals when they have the current sale

I've been with JustFab for almost seven years and at first, it was just shoes and boots that I purchased. Now, it's been clothing and some of the jewelry as well. The website navigation is very good but it's not excellent. I had one month that I had forgotten to skip and they had the credit in there but I couldn't do it from the website. I had to call to use that credit to order something.

I like the shoes and the price at JustFab. I also like that I have free stuff with my VIP points and I can get clothes as well. I've had success in both. It's very easy to find the style I'm looking. The selection from the style expert is not always for me but often, I like it. I've been a member for about seven years, although I had a little gap in the middle. I also skipped last month. My last purchase was a couple of months ago. I purchased a bag and some bright pink court shoes. I enjoy JustFab. I pop on there and I usually always find something.

I love JustFab. I used to see it on the internet, but my best friend actually started shopping over there before me. She ordered bags then I thought of opening an account. My sister’s best friend's mom had gotten married and I could not find the shoe for the dress that I wore, but I found one on JustFab. When you choose a shoe, you can choose the color. That’s a really great idea and that helps a lot.

At first, JustFab was wonderful. I liked the price for the quality of shoes. However, the quality of the merchandise has gone way down. They used to have some really nice leather shoes and bags and I was always getting compliments for my bags. But I have not been able to find anything. What I did find were the paper looking shoes that were glued and don't fit right. I need to get some great boots from JustFab but I can't find any greats anymore. I've been meaning to cancel my membership as a matter of fact because I can't find anything.

Beautiful and very comfortable heels, I get compliments about them. They go well and fashionably with denim capris. I would love to buy them in different color. I am waiting on a dress to wear them again. I need to get a pair for my sister who fell in love with them

I started my account with JustFab a really long time ago. They looked like they have good products at a decent price so I signed up with them. I like their discounts and I mostly got the buy one, get one free promo. I purchased two pairs of shoes a couple of months ago and they have good quality.

They are unclear with their policies and I feel that I have been scammed. I will not be shopping with this company again and I warn anyone who is thinking about it to just shop at a more reputable site and make sure to read reviews before placing your important credit card information into a website. I was very disappointed with the seemingly random charges to my account. Awful.

Justfab offers great shoe options and I’ve been subscribed to them for years. However it is incredibly frustrating that I get charged $40 if I forget to skip the month, but what's even worse is that you cannot use that money during their sales. I have $200 in credits but cannot get $200 worth of shoes during a sale. It’s so frustrating that I won’t buy anything during the sales regardless. Really not feeling like a VIP. I should be able to spend the money that was taken out of my account how ever I would like.

The glitter sneakers I bought. First pair had glue and pen marks, exchanged. Second pair... had pen marks. Poor quality. I'm not sure I want to be a member anymore. I'm thinking about it. It may not be worth it.

The last 3 pairs I bought I’ve had to give away because they were sent too small. I didn’t send back because it always takes so long and never have the shoes in stock. Considering canceling my account this is a lot of money wasted.

I like shoes and JustFab has a good price. They really work with their members. I could get to skip a month, and they always give me my money back without any issues. I’ve never had issues with them. I love their items and they're good quality.

Your website makes it very difficult to skip months. I also don’t receive email reminders to skip a month. A pair of leggings ripped after 1 wear. I feel that it should be easier to skip a month, I don’t need new work out clothes every month.

FabFitFun is pretty nice but they always have issues with not keeping enough stock for their ADD-ONS. Even select members like me who pay more still don't get a chance to grab specific Add-ons since even within minutes they become out of stock. SUPER annoying.

I don't like how you can't shop sales with your gift cards or membership credits. I'd rather skip the months of membership credits and save my money to shop the sales later. But then my money is gone cause I shopped a sale somewhere else, and you don't get my money.

I've purchased purses, bags, shoes, glasses, jewelry, and different things from JustFab. I also get a gift for someone's birthday. The quality of the products is good. I liked it. I haven't ordered anything recently because of changing jobs and financial issues, but I was ordering from them for a year straight. Sometimes, I make three purchases within a month. I had the wrong size once and I exchanged it. And the process wasn't bad.

Never recieved my order. Tracking was not available and now unsure how to get order delivered back to me. Is it possible for someone to contact me on the whereabouts of this order or have it re-delivered to the address.

I stopped buying the boxes and add ons because a few times my order was never delivered, and it took a month to get a replacement. I would spend $300-500 on these with addons. Tired of waiting for orders. With Canadian dollar exchange it was too expensive.

My monthly boxes were always the same beauty products just different brands. The brands were nice but how much moisturizer does one person want to try? The very ugly thin blanket made the decision to not renew my subscription. Mascaras and perfumes along with new tech items.

I saw a sandal that my friend's wearing, and I asked her where she bought it and she told me that it was from JustFab. Now that I'm a member, I like getting discounts. Sometimes, I get frustrated. There is this sandals that I got but it doesn’t fit me well. It made me bigger. I didn’t really like to be returning stuff. So, I just gave it to my niece.

I have been enjoying my monthly purchases from JustFab. The sandals are amazing and such a huge selection. I look forward to building my shoe collection! My daughter and I wear the same size so she helps me pick out each pair!

I have been shopping with JustFab for more than 3 yrs and I must say I've always been happy with everything. The products are of great quality and arrive in good time. They always keep you up to date on the package. I will continue to shop with JustFab and have recommended them to many others.

I've been a member with JustFab for several years. I like their lower prices and affordability. I take advantage whenever they go on sale. There have been offers where they were 29 instead of the regular 39 or 49. The quality has been really good too, especially the shoes. I have a pair of espadrilles that people comment on and that's my favorite one. Also, I've been pleased with the selections given by my style expert. They have been good. And finding the style I'm looking for isn't hard.

I contacted JustFab in regards to an exchange for a cute pair of shoes I bought. The return process seemed simple enough, and I was awaiting a return label I was promised would be sent to me shortly after hanging up. After 24 hours of not receiving the label, I contacted Justfab a second time. I was informed they had difficulty creating a label for me as I was a return from Canada. I was told a new request would be put in a different way to solve the problem. I still did not receive anything. I now see I was eventually sent a return label to my JustFab account which I was not made aware of and have now missed the opportunity to return these shoes. Which is disappointing because I am now stuck with a pair of shoes that are cute but too big. This experience has made me wary of continuing to buy from JustFab if things are this hard to return/exchange.

The shoes I ordered fell apart the first week I had them! I’m so upset! A pair of shoes usually lasts me a year or two but these like I said barely lasted a week!! Usually you guys are great! But not this time!

I love the style of this rain boot, but the rubber odor was so strong, I can't wear them. The odor is offensive. I don't know how to get the odor out of these boots. I would wear these boots if not for the incredibly offensive and strong rubber odor.

JustFab has good sales and I like their stuff. They have very good quality of stuff. I like their jackets really well. You just can’t go on in any store and find jackets, but JustFab has a good selection. I don’t have any issues anytime I have to return something, like when the size is not right. I’ve always been really pleased with them. It is fun shopping online.

You agree to monthly charges yet They are only good at full priced items. Those charges are basically a saving acct used toward shopping at JustFab. We should be able to spend on any sale and /or clearance. I totally understand limiting promo codes/coupons etc. I do get that. But honestly. It's better to skip every month (although it's a bit of a hassle) and be able to shop the sales, than to allow this company to draw $39 from your acct every month and have to pay full price.

Love JustFab. They are swift about sending the order out to you. The boots I have ordered fit perfectly, wear well and I cannot say enough! Love this company. If I could afford it I would surely be ordering some sandals right now!

I am recently new to Fab Kids and purchased my first order, shoes for granddaughter. I bought a pair of sneakers my granddaughter loved but the sandals I also bought with unicorns on them came off the very first time she wore them to school. She was very upset that happened. Tried super glue to fix but doesn’t seem to look as good. Did receive fast delivery on products.

I don't order too often from JustFab, but every order that I've made has been wonderful. I've purchased 2 purses and 4 pairs of shoes and I've always been satisfied. Plus, the customer service is friendly and the shipping is quick. I will definitely keep shopping on this site when the finances allow.

Prices were great and I got my order faster than I thought! The whole process was very easy and straightforward. There is just so many choices that I loved and I wish I could have gotten EVERYTHING! I will be purchasing from JustFab again in the future.

I’ve bought 12 shoes from JustFab and the quality could be better, especially the sandals. Previously, if you have to return or exchange, you’re gonna have to call but that has been fixed. A couple of years ago, I had to call to deal with it, which was easy. Still, it was much easier doing it online.

I loved the FabKids experience and wish I had found it sooner! The clothes are awesome, unique and of good quality. I loved not having to drag him out shopping. You do it all online and he loved getting packages, even though they were clothes! I just wish the sizes went bigger...

The price at JustFab sounds good for the VIP and the products are excellent. Shopping online is very good, and it gives you a video to see a live person wearing the garment or the shoes. It tells you exactly the heels’ height and color. Shipping comes timely, but there was one time where I purchased some boots but they sent me two of the same boots but in two different sizes. They never sent me the boot that I really wanted and had ordered. Also, with some of the boots, the material wasn’t as good as I thought from the advertisement. Not everybody can wear four and five-inch heels anymore, and the three-inch or two and a half would be a little bit more selective for the shoes. Other than that, I like JustFab and I’ve told coworkers about it. I’ve gotten bonuses from purchasing so many that I have accumulated credit. I’ve also purchased some clothing from them. What they advertise and what you see is what you get. Plus the sizes are a good range.

There is never any stock in size medium, which is such a common size. Every time I see a legging that I love, I click on it to purchase it and there’s only one color (usually black or brown) left. And it happens all the time. It’s very frustrating.

I've had the JustFab account for years and I always love my items. I don't like the automatic draft, but sometimes I forget to skip the month, and then I end up liking it later. It's fairly easy to find an item or style that I'm looking for.

I liked the shoes that JustFab had and it was in a good price range to sign up. I was a member for 4 years and I liked that there were a lot of options. The first year I used it, I really liked it. After that, I wasn't able to find anything I liked. I also kept forgetting to skip the month so I kept getting charged. Then I would buy something, but I never ended up actually liking it. I would skip every single month unless I forgot to, and then I'd have to buy something. I bought a pair of sandals about 2 months ago and I didn't really like them. Even though it is nice, it's not as quality as I would usually like. When I signed up, I found the item that I was looking for easily. But towards the end of my membership, for about a year, it was really hard to find anything I liked so I cancelled it. But I like that they've started to do clothes and stuff 'cause when I joined, there were only shoes.

I liked the discount that I received for the first purchase I made from JustFab. Finding the style was easy as far as handbags. The shoes are not comfortable, so I don’t buy shoes from there. And then for the variety of clothes, they're not as stylish as they could be, especially for women. I’m a 20, so I’m not plus and I’m not small, so I’m right on the cusp. But the clothes on that stature are plain. They don’t have a lot of appeal for current market trends and current dressing trends. They could be a little more stylish and a little more vintage or versatile, and they're not. And I’m a corporate woman, so I’m always looking for nice fashion, Olivia Pope-ish-looking, and they don’t have that. It's more for younger people or something that is for my daughters, but I wouldn’t buy clothes from there.

Most of the time, I buy from JustFab because they keep charging me when I don’t skip a month. But sometimes I have to pick something else because they lack of size. Their quality is great and I've told my friends about it. The material is very good.

I like that JustFab is a monthly membership. I get a shoe every month and JustFab gives away a lot of free stuff and magazines, but I kinda get in trouble with those subscriptions. And sometimes, we get so many points. We get some of the little free things that they give away. I like the clothes that the style expert selects for me. The clothes match me, but the shoes kinda don’t. I get all my sandals from them. The quality of my purchases have all been good and the shoes last. I recommend JustFab to everybody at work.

I've been a member for a very, very long time and I've taken advantage of JustFab's special offers plenty of times. It's usually when they have the BOGOs or when they have the 40% off. The clearance items are awesome. The quality of the items are decent. If I had to deal with returns, it was because of size issues and not because of defects or it was damaged. Their items are pretty good. I like the way they’re boxed. I haven’t had an issue with JustFab. They’ve been great.

Everybody at JustFab was very friendly and very professional. The quality of their shoes are really good. I had to exchange once that I received two of the same side, but it was an extremely easy process.

I've been with JustFab since 2015 and what stands out to me are my overall experience, pricing, and having the tailored suggestions each month. I use JustFab as I need it and it depends on the time of the year what I’m looking for. The quality of the items that I’ve receive is really good. I have several pairs that I’ve had for a couple of years now that are in great shape. My experience has been consistently positive and I have recommended them to several other people.

I was interested with JustFab's introductory shoe price. And I liked that I don't have to buy something every month. I've been a member for about two years now and for the most part, it is easy to find what I'm looking for. Also, the return policy is very easy to negotiate. A lot of times, I like what the style expert picks out. But generally, it’s not what I end up buying. Other than that, I feel like I’ve gained the quality that I’m buying, so I’m happy with that.

I heard about JustFab through another site where I shop online and I wanted to see what different things they have and if they were a similar site to ShoeDazzle or something different. I’ve been a member with JustFab for four years. I like the offers as well as the selections given by the style expert. Plus, the boutique. I purchase more of the shoes and the quality is great. However, if you’re a VIP member, they charge you if you don’t purchase that month which is the only thing I don't like about it. Still, the experience with JustFab has been great.

I signed up with JustFab because I loved the selection and the ease of ordering. I did not however, like that you had to become a VIP member to order (basically). I ordered 2 pairs of boots. One pair was absolutely perfect! Love them still today! However, the other pair was way too "wide-leg", and I have wide legs! But it was ok because it was close to Christmas so I gifted them to my sister. After that I had a really hard time finding anything that I liked that was not out of stock. So, in February I decided to cancel the VIP membership. Called and spoke with the representative who repeatedly tried to get me to reconsider. I insisted that we cancel. Done. Never thought anything else about it.

JustFab has my shoe size on consistently and they have nice shoes at a reasonable price. I’ve been ordering from them for four years and I like their price. Also, it doesn’t take long for the items to get to me. The selections from the style expert are sometimes good and with some of the offers, if you buy something for a price, then something else is 19.99. 90% of the time, the quality has been good but twice, I ordered shoes from JustFab and got ShoeDazzle shoes, which I don’t like. JustFab is a good choice and I would recommend their shoes.

The worst customer service ever! They charged me $39.95 after sending store credit for a shoe with no indication that this money would be taken out of my account. When I saw that this money was taken out I tried to cancel the order before it was shipped and there is no way to cancel your order on their website so they shipped it anyway. When I called customer service they were unfriendly and not helpful at all. Long story short: THEY DO NOT GIVE REFUNDS. This is the worst site ever. I’ll stick to my Forever 21, H&M, Zara or Amazon. Those are more respectful websites, this one is just a SCAM so beware.