JustAnswer Reviews

Dino at JustAnswer helped me with an issue that I had with my new Samsung Bespoke refrigerator and the issue is fully fixed, we spoke to each other online and he guided me through the process to fix the issue and it is completely resolved, I’m very happy about it!

Dr. ** listened to my concerns and explained what was going on with patiently and at a level I could understand. He understood my fears and was able to take his time and talk me through what is going on. I highly recommend JustAnswer as I've used them for help with medical questions, legal issues, and even question about my cat's health.

Definitely worth every penny and more. Answered every question I had regarding multiple topics and even followed up when needed. I recommend Just Answer to everyone. I stumbled on this by accident but now I feel like I want to tell everyone.

From the start to finish the crew at JustAnswer was very professional. I'm on a low income status. I explained to JustAnswer and they gave me a pass. They did not charge me the $55 charge. Very nice!!

I love JustAnswer! I've used this service multiple times now for general legal information and every individual I have spoken with have been kind, incredibly informative, and thorough. For the price, the value received is amazing! I randomly found this company when I couldn't afford a lawyer and needed some general questions answered. I honestly had my doubts, but I was very surprised and I have recommended the service to friends and family.

Justanswer.com is an aggressive and a rather disingenuous company appearing on top of many Google searches.. Their service fees are ridiculously high if one needs only one answer for one specific question and doesn't want to be a regular client. Furthermore, once one is a subscriber (I became one unintentionally), they won't keep you notified about recurrent charges, so it is easy to overlook them. Clearly, that's what they expect their clients to do. This is not the most honest way of making business.

Absolutely fantastic experience with Just Answer technician - specifically Ankur was easy to understand, extremely helpful and well versed in problem solving esp to a less tech savvy person like myself.

Reid was so helpful! Answered my questions, helped me figure out details of my hvac system in my new home I was in the dark about, and more! An absolutely swell guy and his expertise saved me a very expensive service call!! 10/10

Very thankful for Dr. **. Helped my pup out from an allergic reaction from his rabies shot! Gave me all the following at home steps to make sure my pup feels better, couldn’t have gotten in touch with anyone better to best help my pup.

I have been having an issue with my ear being plugged along with an echo sound for 4 weeks now. I made an appointment with a local ENT that charged $750 for a visit. My deductible is higher than that so I decided to see if I could find an alternative option. I came across Just Answer and thought I’d give it a try. Dr ** called me back within 15 minutes and diagnosed my ear issue after asking me some specific questions about what was happening with my ear. She walked me through what was causing it and most importantly, calmed my anxiety. She followed up with an email and said I can call her if I had any issues or concerns. Needless to say, I canceled my appointment with the local ENT. I am so grateful to her and would not hesitate to refer or JA to any friends or family members. Thank you so much Dr **.

Our German Shepherd woke up with an oozing & itchy eye. Our Vet's office was closed so I contacted JustAnswer. I literally got a call from Dr. ** in 2 minutes, with the products, doses, full instructions AND a follow up text! It worked & our pup's eye is already healing! 10 STARS WITH THANKS!!

Lost video, but had audio on network stations on TV. I am disabled and technician was patient and thorough. Gave me detailed information to quickly solve the problem. Help was in text because I have trouble with detailed audio information. Excellent work and very respectful of my situation.

My Hotmail suddenly stopped working and I was stuck. I tried all the obvious things (restarting Chrome, restarting my laptop, etc). Mr. ** at JustAnswer proposed several procedures for clearing caches, changing servers etc. and now it is working again.

Dr Penny was very pleasant and thoroughly reviewed possible diagnoses and treatments. She was very consultative and together we came to the consensus that my dog did really need to see a vet in person. It turned out that my dog has allergies and NOT a virus or pneumonia. Thank you, Dr Penny for laying out my options in a clear and understandable manner!

Ida was clear and knowledgeable. Answering my questions thoughtfully with great resources. I feel confident moving forward with my issue regarding family law. I know my rights, and the best way to keep my kids safe while still honouring their relationships.

I went to the Just Answer website to have a question answered concerning a malfunction in my vehicle. The website states a “fully refundable fee of $5” will be charged to my credit card to access a mechanic’s advice. Input my card info and immediately I was charged $34 plus the $5! I went to the chat to get an explanation of why I was charged $34 in addition to the $5. I was told I was charged for a full month subscription but I could cancel it at any time. I cancelled it and did receive a refund for the $34 but NOT the additional $5. Needless to say I was so upset I didn’t even get to ask my question! I don’t recommend this website to anyone. Deceptive!

I've always had good experiences with JustAnswers and this time was no different. The bot did everything right as far as apologizing for the vet not responding in a timely manner. The bot had to actually apologize for the lack of response 3 times and on the 3rd it offered me a refund. It issued my refund but then several hours later the vet tried to message me and was acting like there wasn't an issue so either the vet didn't know she was several hours late in replying to my question or just didn't care, either way I felt she should have been the apologizing not the bot

I used Just Answer after my dog started to experience vomiting, itching, and swelling around her eyes and nose after receiving her annual vaccines. Dr. ** was very helpful with caring for my dog during her allergic reaction. She saved me from having to take her back to the emergency vet and another large bill. Thank you!

Jerry **. Worst experience ever. Would not recommend Just Answer at all to anyone. Was told by one of their lawyers with the firm that I could get a full refund for the $65 membership. I was not aware of the fee. They said I was aware. They refused to refund my money. Don’t fall for this scam. Read other bad reviews first.

I was dealing with a really stressful and somewhat futile situation. My veterinarian gave me the compassionate, thoughtful guidance that I needed to make the best decision possible for my pet. I was incredibly grateful.

I was so impressed with the response time and assistance with my real estate issue. Well worth the cost and Ben was patient with me and explained things clearly and what my plan should be moving forward from here.

I have had some auto repairs done and tried Just Answer for guidance on non-satisfactory results. I had a pleasant chat with a master mechanic and have settled on next steps. The efficiency and courteous responses are always appreciated.

My interaction was pretty fast and I got the answers I needed and felt confident with the help provided. It was definitely worth it! Response time was quick. I had confidence in the person I interacted with and would recommend to anyone needing help.

I am so thankful for Mrs. **! She has reduced tremendous stress on me, and answered a question no one else was able to. I truly appreciate her and will absolutely come to her again for any of my questions. Specifically pertaining to expat tax help, I would highly recommend her!

The veteran assistant was very polite and made me feel worthy. Dr ** was extremely nice and very respectful. He helped me understand the problems and was able to give me a place and products that will help my kitty. I can not say enough good things about Dr ** and his response.

Very satisfied with the help I received. My issue was with the blood pressure feature on Veryfit app. Turned out I had downloaded the wrong app from the App Store on my iPhone. I will go back and download the Veryfit Pro app. And look for the blood pressure feature.

I love technology but sometimes I’m in a quandary not knowing how to fix glitches. I, serendipitously, found JustAnswer and Andy who fixed the problem. I will definitely contact them again if I have any issues I can’t repair. Thanks Just Answer and Andy (give him a raise).

This company is very misleading with how they make you think for a one-time question to assist you is only $5, but once you type your question you are automatically enrolled in their membership and will charge you $55. When you call their CS line you get an outsourcing company from the Philippines, they can barely speak a word of English and talk so fast, and are just reading off a script as they repeat the same information, very rude. I asked for a refund and they declined automatically without hearing you out, again just read off a script. Again, do not think that by using them one time it is only $5, as they stated, once you ask or type that question you are locked into a membership, oh and their chat that they provide, they charge you for that too. WORST EVER, WILL NOT RECOMMEND TO ANYONE. Sabrina

I had a question for a veterinarian. I was told that I would be charged $5 (refundable) and then I could ask my question. So I paid. Asked my question. Don’t get any useful information. Then looked at my card statement and saw that I was charged $60. They did refund the $5, but kept $55. I contacted customer service and was told that the $5 was a registration fee, and the $55 was the monthly fee. And since I asked a question, I was not entitled to a refund. I emailed them a couple of times, letting them know that I had disputed the charge because it was completely fraudulent. After that someone did email me back and say they would refund my money. But it took talking with multiple customer service people, and sending 2 emails telling them that I was sending it to my bank's fraud department.

Very nice and professional Answered all my questions. Very easy to do online. Will definitely refer other people to this site as well. I questions were answered very quickly and in a timely manner. I didn’t have to wait long for the conversation to start.

Both of my experts were obviously educated and knowledgeable in their field of expertise. I will continue to use the website for my inquiries. Actually I have a few more items I would love to have analyzed. Thank you for your help and devotion of knowledge.

Never got the promised call from Josh… never responded to my last “chat” message; told me to call YouTube customer service line for help. This was a waste of my time! I hope my “fully refundable” $5.00 is really refunded!!!

James gave me the information I needed. He was easy to understand. If I decide to move ahead, I would like to work with him. I now understand steps I need to take. I have to gather all the information he suggested and send it all to him. I am happy with his answers.

Mr. ** did a great job! He took me through multiple steps on the remote with great patience, and stuck it out until he got me to the point of solving the problem. He probably had to do some research himself, but always came back with the answer. I know very little about technological stuff, so his knowledge and help was much appreciated.

My beloved doggie tore up an SOS pad while I was cleaning today and I got scared she was poisoned. She didn’t eat it but the level of toxicity in the soap was concerning. Called the ASPCA and was on hold forever. Looked up the product using IngredientsInside.com and felt a little reassured. Then I started a chat with local emergency vet clinic through this service. I was so relieved they had an answer for me on a Sunday. My Aussie is just fine and they gave me smart advice and follow-up care. And they walked me off the ledge because I was a little scared.

Greg absolutely knew his work. He accurately guided me into trying to find the bad parts. Unfortunately, some of them were inaccessible and my other is 35 years old. Rather than pursue it, I chose to replace it, but Greg was extremely helpful in trying to see what we could do.

Sebastien was amazing and so helpful. His directions were simple for me, a 77 year old woman to follow I was so frustrated with the service I received from my Internet provider. My internet had gone down and when it came back on, one of my apps, Prime Video just went black screen and I couldn’t access it any other way. It was strange to me that I could still access Prime Video on my phone and iPad, but not my tv. It was quite a learning experience, and I appreciate Sebastian’s expert help!

The chatbot I spoke to before speaking with a "doctor" said there was a $5 fee to joining and speak with a doctor. It never bothered to mention that there was a $70 monthly fee included in the same transaction. They knowingly scammed me and then straight up denied it via email. Save yourself $70 and just visit the doctor.

I was advised to contact this department and I'm so glad I did! Living in Illinois as luck would have it, received a call from a lawyer in Illinois who knew the history of our state. I was given great advice and instructions on what to do immediately. I followed his instructions and I feel more at ease after following his, Craig's, advice! I would recommend him in a heartbeat! He's very professional, courteous, personable and speaks in a way that's easy to understand.

I asked if I could get a prescription and was told I needed to talk to a vet. Charged me $5 for a vet to say no. And then $65 for a membership without me knowing. Bs scam!!! Spoke to a supervisor who refused to refund. There was no confirmation, agreement, contract on page..nothing 😤

Blake was extremely helpful and quick! I did not have to wait long to be connected. Blake understood my questions and my concerns! Even when I wanted to address more questions, they were answered quickly. I am grateful for Just Answer. It is a very valuable service! Thank you!

Dr Scott ** was so kind and helpful with my little dog. He reassured, listened patiently, reflected the problem back. He has a very calm and caring demeanor. He informed us on the condition and let us know that we were doing the correct steps. So thankful for him.

Dr ** was professional, knowledgeable, and compassionate. We needed advice quickly about our cats' issue and our vet was closed for the weekend. Dr ** answered all of our questions and listened to our concerns. This is an excellent service, especially when you can’t wait for your local veterinarian. Thank you!

JustAnswer put me in touch with the technician TirumalaK and he crafted an appeal to help get my Gmail restriction lifted. He was patient, thoughtful and precise in his directions. He used the language I was missing in previous appeals. I would rate him a 5 Star Google Review for sure! He is that great!

Richard gave the answers I needed to correct a registration issue with a sex offender probation and post release. Did a great job and now I am encouraged to proceed and get the issue cleared up. He provide the penal codes related to my issue of registration and added time to my probation without a court order.

I believe I have received all the information I needed to complete my extended tax return however I do believe all taken care of at this point! Texting back and forth with the expert seems like I got all the information I needed in order to take care of it all!

Very smart lawyer who knows customers' need and gives direct and clear instruction and right to the point. I highly recommend him. Will ask for his help again when needed. It's also a great experience after I renew my JustAnswer membership. I will recommend to my friends.

The answer I received was on point and the precision of thought and clarity of language was exceptional. Different aspects were explored and certain clarification sought in order to deliver an answer that was explorative and precise, giving areas of further knowledge that were necessary for me to think on and the opportunity to come back with more details and further clarification. I could not ask for more.

I am very satisfied. This assistance will support me in my effort to correct a problem that I have on my property and with neighboring tree properties. Charles was very professional and helpful. I will definitely use this service again. I now know how to purchase the needed items and how much to finish the job.

Victor is really great and helped me with my questions about filing some information with a government agency and how best to answer the questions they are asking. He helped with which form to fill out for my situation.

Quick and easy with very thorough response! Will use this service again. Highly recommended. Appraiser was knowledgeable and very helpful with detailed information. The membership is affordable and the advice is very helpful concerning antiques and collectibles.

I was just a little disappointed in his answer because I know it's not correct so I just have to wait and take him in to my vet in the morning. I was hoping to get some insight into what might be wrong with my dog. But I was wondering how somebody could diagnose it without seeing them or anything so I just decided to take a chance so that's fine. I will go to my appointment in the morning with my vet.

It was very confusing getting started. Hard to figure out the login, but worth it. Computer, Printer and phone all working great - no problems. I have had other techs try and try and solve the problem and the problem was never solved. Great Tech - solved all my problems.

Tony was kind and helpful, he clarified if my husband and I were able to travel abroad with prior convictions. He gave us a clear answer and was polite and respectful. Tony understands the legal aspect of international travel well. I highly recommend Tony.

Nothing got solved. The agent said it was fixed and I tested the link and nothing was changed. He said USPS was going to update. It didn’t. He said that he was going to send me a new tracking number. He didn’t. A gigantic waste of my time and money. I want a refund😩. This is the tracking number he was supposed to fix **.

He was nice and polite. I sent him pictures. I know it hard to give me any info by pictures but I don't think he took the time to really look. He was nice and polite but didn't give me anything I didn't know. He was ok but I don't he took the time.

Although Chris was not able to recover my email (because he is third party tech) he immediately supplied info to aid me in getting a code and who to contact at Yahoo with the code. He pointed me in the right direction to get recovery of my email. His precise instructions got me where I needed to be!

I purchased a new Samsung TV 65 inch OLED from Best Buy. After unpacking and setting the television up, I tried to set up the TV. Once it was powered on the screen remain black. I requested assistance through Samsung and was referred to Just Answers for technical assistance. The technician called me within two minutes and attempted to walk me through the resolution. Unfortunately, we were unable to get it working. He determined that my best route would be to return the television and get a new one. I really appreciate the immediate response to my request. Thank you.

Tech Sam A. was very thorough in his technical knowledge and my problem with the night lights and sensors was fixed! I highly recommend Technician Samuel A.! Great job! If there’s ever a need for a Technician again for my Litter Robot I would like to have Sam!

I purchased an expensive iFLYTEK note-taking and recording tablet. The iFLYTEK registration system did not function, so I was unable to use the device. iFLYTEK transferred me to Moe, (which required an additional payment). Moe then abandoned me. Terrible experience. Beware!

I needed a technician sent out. I am 86 years old and technologically challenged. I thought you guys could just make an appointment. My time spent with this online service was a total waste of my time. Resolution recommendation was "for me to go back on the web and call Astound." "Ahem....not helpful"

My heritage claims to value privacy yet. Their Tech Support has you pay for an outside technician who is unable to handle privacy issues such as loss of account access or ADN a kit that was activated. And mailed in is no longer accessible because the account is inaccessible. I do not trust this company to keep my account secure. I was able to sign into my account one day and then the next. The account is just gone. Also, if my dna kit was activated to my account. Why was it activated to my account, but then my account was deleted. How??

I had good, quick service for my issue at hand. Your information at the first told me I would incur $5 charge but no notable explanation about joining a monthly membership with $40 fee/month. I am not okay with that! I asked if I was still being charged to no avail. (Senior citizen with restricted income.)

Be warned that if you agree to receive a call, you are signing up for an automatic renewing membership that charges $65 each year until you cancel it. This was abundantly NOT clear on the payment page, but hidden in the terms. Highly disappointed in this misleading company policy.

Carl answered my question in 2 minutes. Very easy fix, but couldn’t do it without him. We tried to fix on our own, but couldn’t figure out where the part belonged. I will definitely use this service again. The callback took a little longer than I wanted.

I received law advice today that was nothing short of exceptional! The level of professionalism, clarity, and genuine care shown throughout the conversation was truly impressive. Every question I had was answered thoroughly and with patience, leaving me confident and well-informed about my next steps. It’s rare to find such knowledgeable and approachable legal guidance that puts your mind at ease while explaining complex matters in a way that’s easy to understand. I can honestly say this experience exceeded my expectations in every way. Highly recommended to anyone seeking honest, expert, and compassionate legal advice — five stars all the way!

Please refund me all the money. This site is fraudulent. I am looking for a lawyer that can help. I did not ask a relevant question. I am looking for a lawyer. I do not understand why on earth if you are looking for a lawyer, you need to pay R780, this is insane.

Thank you for your help today. I really needed to use my printer for something I was working on that needed copies. Your guidance helped me learn how to answer the question on the printer screen and move the buttons. I could never have done it without your knowledge and patience with me. Thank you.

Rolan is such an asset to your business. He helped me and made me feel better about my old self, being able to finally get my new Fitbit synced with my phone. Just loved his calm nature and patience with me. I was extremely frustrated with the chat, and ready to return my Fitbit. Then I had the opportunity to talk with Rolan (after over an hour in the chat window and paid to talk with someone and they sent me back to the chat... extremely irritating). Called customer service and Rachel sent me to Rolan. He was absolutely wonderful, and got my Fitbit synced and myself feeling better with Fitbit help.💕

Contacted them last week, asked to talk to a person, was told none were available, but someone would call me back. 7+ days later and I am still waiting, and for this, they charged me $69 + tax. Called Apple help line, spoke to a rep, problem solved in 9 min.

Vet was very thorough and addressed my concerns in a timely manner and paid attention to the details and information given. I would use them again if I needed to. We will continue to monitor him and reach out again if needed, but the information we received was helpful.

I told the girl that answered the phone that I had no insurance. I was charged $65, knowing that they would not deal with me since I had no insurance. This seemed more like a scam than anything else. I would NOT, in good conscious, recommend this service to Anyone.

Terra was extremely helpful. I had an older book that I was curious about and she was able to give me an answer quickly. She even gave me some opinions on other items from my mom. She is truly an asset to your company. I will certainly be asking for her opinion once I get some items gathered.

I recently had the opportunity to speak with Chelsie C., Esq., and I cannot overstate how valuable the experience was. From the very first moment, she demonstrated both professionalism and genuine care for my situation. I reached out because I needed clear guidance on a very complex issue—whether I had standing to pursue action against attorneys who may have mishandled fiduciary responsibilities. What stood out immediately was Chelsie’s ability to listen carefully, ask thoughtful questions, and then provide direct, practical insight that helped me finally see a path forward.

Such a great help. He really took the time to help and assure me that I did the right thing by getting the mobile home in an irrevocable trust. He thoroughly explained the look back period as well. He told me the medicaid look back period as well. Also he assured me of the tenents in the entirety issue.

The attorney I spoke to was very experienced & patient with my questions & his answers. But he told me he had emailed me contact info for reporting my issue to the FTC & the BBB, but he did not. When I Googled the FTC, a was asked to sign up (& pay for) another membership to JustAnswer, so I just closed the window. This whole experience seems to have been a waste of 2 hours of my time. Not pleased.

Dr. ** went over the details of my symptoms and medical history thoroughly to offer a diagnosis which will be useful in seeing my internist, and also relieved my worries about a self-diagnosis I made. He is extremely knowledgeable, and JustAnswer took the time to find exactly the right specialist for me. I appreciate all the help I was given.

Your technician was very polite but of no help at all. After asking me a couple of questions (was the electrical cord frayed or worn…did you try another plug on a separate circuit breaker), both of which were answered yes, he suggested that I call the manufacturer for warranty information. I was looking for someone to help me solve the problem. Later found that a good cleaning solved the problem. I was not on the phone for 5 minutes.

The doctor was very calm and patient, very kind. She gave get instructions for what to do immediately and what signs for concern to look out for. I would highly recommend her for help with your animals or to request her if that is allowed. Thank you again!

While I am disappointed with the ultimate response, I greatly appreciate that you tried to resolve my issue. I guess that parts for old products are sometimes difficult to provide. Since I no longer have nozzles, I'll just try Amazon or some other outfit.

Greg A. was wonderfully helpful, trying various tactics to solve my problem. Very friendly too. He examined several options, informing me of each step and its results. He left a bridge to contact him if I had further questions. I needed to do that when the problem reappeared the next day. He answered and provided another option.

I am no longer able to receive a cell phone signal inside my house (outside is OK), and so called Tracfone on October 8 for help. After several exchanges with Simple Mobile (Tracfone's) bot, it notified me that it would connect me with a real person (a third party called DonJonesPhones) for a "fully refundable" $5 and I would be connected in 4 minutes. 20 minutes later a message appeared saying the call had been completed. I returned to the Tracfone site and was told to ask my question again. This time, it automatically connected me to a personal injury lawyer, so I hung up. An hour later, I received a notification from my credit card, asking if I had made a purchase of $48 from “Just Answer.”

Fantastic response time, professional advice. I need someone to answer a few quick legal questions, had all I needed in less than 15 minutes. I would definitely do this again, the price for peace of mind was well worth it.

No one does it better. Mr. ** knows the answers immediately and effortlessly. Always there to help. He will be guiding me on my journey to learn c++. He has recommended a study plan and will guide me through the wilderness. I feels very good! Dan

Right away it was answered a question I had about a package that was coming overseas and I tracked it all the way and it said it was delivered but it did not receive it. I am currently seeking other options legally for this this inquiry. I was giving many examples of ways I can deal with this.

Information is going to be very helpful with the next steps that I need to proceed with as before talking to Just Answer I had no further idea of who to contact or what to do next. I have been playing this waiting game for over 2 months now and am so grateful for some assistance.

I was working on my 2013 Mercedes SL 550 roadster I just purchased. I was replacing all the pulleys and belt system and couldn’t find all of the torque specs for the pulleys. I reached out. In all of my questions were answered over and above. The answer is even included torque specs for water pump in front of the engine bolts. That will be useful when I go to replace the water pump when it fails. Great service, would highly recommend and will use again. Thank you!

Just Answer seems to be a good solution for a lot of good things. However they are not a one time answer (& pay for a one time answer) which they advertise. You are duped into a subscription.. which if you needed you might be pleasantly surprised that they could offer. Their agenda seems good.. but their marketing goals are ahead of what consumers understand of them. Like most large concerns with big new ideas Their problem is predictably funding... until they became reasonably profitable.

Very helpful with my refrigerator issue. Did have a little trouble communicating with the first technician initially, but switched to a different technician and all went well. Dave easy to understand instructions and seemed to know what they were talking about.

I had trouble with a recent purchase from Hammacher Schlemmer. They are going out of business and are neglecting recent purchases from the elderly and I assume others, even though those purchases were made before 2 weeks. Shame on them. Just Answer really tried to help and I appreciated that. Corrupt companies are disappointing.

My experience was amazing. I was able to speak with a technician right away. He verified all the steps in connecting my new thermostat and immediately figured out where I made a mistake. Once I followed his advice my system started working perfectly again. This serviced saved me a $160 service call from an HVAC company and I am now a little bit smarter.

Sean the mechanic understood the issue I was having with my leaking cooling system on my 2017 Chrysler 300c. He made a recommendation to see my regular mechanic to do a pressure test to locate the source of the leak. I was pleased with the discussion we had.

Jeff helped me realize what the problem is so I can fix it. I can now resolve the vacuum problem of not sucking the water out by making sure the intake cover is secured. To do this, Jeff said I may have to use an adhesive. I think I will try tape.

This is a formal complaint. I was apparently misled about the terms of your program. When I asked a question, I gave my credit card number for what I was led to believe there was a $5 fee for asking one question. I was shocked to find a charge of $65 on my card. According to your bot, which locked up 3 times while I was trying to understand this, this was a non-refundable charge? This is a fine-print thing, right? I never received a call from anyone regarding my question. There was no service rendered. The "ask your question" page is spinning, and despite a message stating I can ask the Bot for clarification, there is no place to add anything on that page.  

I was a bit worried at first because all of the answers were things I had already discovered on the product support site but as those attempts proved unsuccessful the tech brought in more and more knowledge to a point where I was kind of amazed at how expert they were really were.

I had a problem with lost sound on a PC. I went through a bunch of emails, none of which were useful. Witness this quote: "Visit the https://support.hp.com/us-en/drivers 2. Enter your HP Envy model number. 3. Download and install the latest Realtek/Conexant audio driver under "Driver – Audio." 4. Restart your PC and test the sound. 5. Press Windows + I, then go to System → Troubleshoot → Other troubleshooters, and run the "Playing Audio" troubleshooter. 6. Restart your PC again and check if the sound works. 7. If not, restart your PC and press Esc or F10 to enter BIOS. 8. Ensure that "Onboard/Integrated Audio" is enabled, then save and restart. 9. If you still have no sound, consider using a USB sound card or USB headset as a workaround." I know they were useless because when I brought in a techie, he went into the operating system and actually replaced a part of the OS.

My 10 pound dog ingested a quarter of a Robert Irvine chocolate peanut butter protein bar. I know that chocolate is toxic to dogs, but I wasn’t sure if it was enough to possibly make him sick. I used a veterinarian on this site and was very satisfied. Very quick response and very professional. Highly satisfied and will definitely recommend to others.

Answered all questions and was patient. No question was silly and the vet was extremely detailed despite it being a low risk and straightforward case. I appreciated the kindness and the offer to follow up next day on symptoms to ensure no issues or anything missed.

I am happy with the quick response and effort to help me assess the estate items we now have. Three different experts have responded to my varied questions and each one returned with the information I needed to make decisions on the items. When the expert needed further information from me, they were each courteous and helpful. I would definitely suggest 'Just Answer' to others.

The veterinarian was very helpful. She provided alternative treatments for the issue. His pain could be caused by a number factors. She helped me to see that waiting it out a few days would be the best option. It is probably just a pulled muscle or sprain.

The experience was great. No long wait for a response while listening to aggravating music that you don't appreciate. Was patient and understanding. My computer experience is somewhat limited. So I really needed the kind of expert to guide me through the problem.

Highly recommend JustAnswer! This was my first time using it and it was so easy. Matthew was phenomenal! He went above and beyond and was able to answer all my questions. Matthew was knowledgeable and informational. Definitely would give JustAnswer and Matthew 5/5 stars!

Auto tech 22 was knowledgeable and professional in all respects. In addition to identifying the fabric and answering the question, she advised me how to treat the product. Very satisfied; well worth the $5. fee. I would be happy to use this service in the future and refer my friends and associates to contact JustAnswer.

They were very helpful. Easy to work with. Cleared up problem. Will use again if necessary. Will also recommend to friends. Thank you.. Have a question about what I was charged. I understood it was $5.00, what is the $40 charge for? Please explain charge.

I'm a Senior Citizen in my late 70's. Not computer savvy at all. Pierre was not only helpful but very patient with me.... We had it all solved in no time. He deserves a raise or promotion... Grateful for his help.... I'd been trying to delete old cred and bank cards and just couldn't do it myself. Pierre was a life saver. Thank you so much...

Miss ** was professional, quick and very clear with her responses. It was a positive experience getting advice from someone who understood and did not waste time. Miss ** was very knowledgeable in her suggestions. I was not left waiting for her responses. She did not repeat the questions that I asked. She read and responded quickly. Her responses were easily understood and very precise.

We are so grateful for the care we received during our recent online appointment. The doctor was thorough, patient, and truly listened to my husband’s concerns. Even though it was a virtual visit, we felt supported and well cared for. The guidance we received made a real difference and helped us feel confident in the next steps for his recovery. Highly recommend for anyone needing attentive and compassionate care from the comfort of home!

Technician did his best to help me. Problem not yet solved, but I will follow his instructions. Have been working to resolve the problem on my own, with no success. Technician gave me step by step instructions and I will try to follow by myself. Thank you for trying to help me.

Quinn has been incredibly helpful diagnosing my outboard engine. I will specifically ask for Quinn to help me out now. Every question I had he had an answer for. Very knowledgeable and easy to understand. I recommended anyone that has outboard questions to talk to Quinn.

Chris walked me through the process of changing them and said that it should stay so I am keeping my fingers crossed and I'm very happy right now that they still are giving me the right time and date so thank you again, for being there and helping me through this goofy phone problem. In all the 10 years I have had these phones I never had this problem before so hopefully we have fixed it. Thank you

I had a late night/early morning medical emergency with one of my dogs and was not sure of how to properly respond and treat my dog. Kathy **, DVM was excellent. She helped me understand possible causes, what the dog was experiencing, what to do and not to do, and next steps to take in obtaining emergency care once my dog was stabilized. She was a source of expert help when I most needed it.

The doctor answered all my questions and gave me the advice I needed. He was very caring and understood this overly protective mom of a fur baby. Very professional but also funny and human. Easy to talk to and exceptionally kind. I would be very happy to have him as Zoey's permanent vet if he was located in my neighborhood.

The expert that consulted with me was very helpful, more helpful than other people I have talked to in the past. Past. The only issue I had JustAnswer is that they told me my fee was only going to be $5 and they tried to charge me $46. But then they refunded that $46 due to the misunderstanding. I appreciate their honesty very much.

I was relaying help for a friend. Mark was excellent! He answered every question & I had to text it to my friend. He was patient with me as I relayed to her. I appreciated everything he did. We at least got it narrowed down to what she could do.:)

I felt as if I was given sound legal advice and that he answered them concisely & focused on what might be a good approach or direction to take when and if I bring this up in court at my child support hearing. Also reminded me of just how important it is to document everything and I need to have a conversation with him about this prior to the child support hearing.

The valuation of my topiary trees was quick. I described and added photo and was given a good idea of the value. I will definitely use this service again. Donald ** responded with expertise. He answered all my questions. Thank you for the help.

I loved the fact that Benji was actually a live person I was chatting with! He was very knowledgeable and patient. My problem is complex, and I was unable to resolve it yesterday, but he gave me suggestions and told me, “You got this!” He was very encouraging so today I will give it another try! And WHEN (not if) I get my issue resolved, I will let Benji know and thank him again! 😁

I was very pleased with the technician that was helping me. He covered every single thing possible! Even things that I could have problems with at a future time. Then he followed up and made sure that I was taken care of. I rate him 100 percent!!! Thank you.

I enjoyed working with Dr. ** today! He was professional and clear, and asked me for the additional information I will need to provide. When I was unable to answer the phone for him, he compiled a response over text that was very useful. I'm looking forward to working with Dr. ** again in the future!

Just needed a second opinion on a website that I was doubting and got the information I needed to avoid getting scammed. The attorney I was talking to was very knowledgeable in the subject. They’re matching you to an expert using questions about your problem helped quite a bit.

It was pretty cool to be able to get help this late in the evening regarding my new purchase; which, is also new technology for me. We could not proceed with the set-up however, as I'll have to get some info from my wi-fi carrier first. But, he reassured me that the set-up is pretty straightforward by following the prompts and that I could call back if needed. Also, I had a few concerns if I had bought the TV that would meet my needs of just using antenna TV and would I have to pay something in order to just use that option. He said that I can use multiple devices with my wifi service and I have the options to buy services but that I do have to have an Amazon account to use this TV. So, I was happy to learn these things. I learned a lot. I think this should work okay for me.

I was pleased with how quickly I was helped with my issue. When the technician and I were not able to resolve the problem with my desk he gave me very good options for next steps. Marcus was very polite, courteous and knowledgeable. Highly recommended if you have any issues with your product.

She answered what needed to be answered. I will have to call my vet but it calmed me enough and to know what to watch for. She explained what my cat may display and what to watch for and to check her gums and back of her neck So I know thru the night what to watch for.

Doctor listened to my problem with my granddaughter's condition & replied honestly & fairly with appropriate suggestions to help her physical condition & referred me to take her to an Emergency Room to assess her situation due to her history of possible M.S. condition & her physical psychiatric neurological problems.

I really trust my appraiser. He is on point. Very knowledgeable and it polite. I have used my appraiser for many years now. I request him only. His appraisal last are always fair and if I have questions he will answer them for me. Thank you. I will use this app as long as I can.

Guillermo answered all my questions with kindness and proof. He shared the US gov website as well. He explained how my son’s passport is valid to travel to Japan since his passport is valid during the duration of our stay. If we need more support upon arrival, he gave me information on who to contact: US Embassy and Consulate.

I’ve used Just Answer several times and always pleased with the results. Great resource! The experts are thorough and respond quickly. I highly recommend the site to anyone who wants to get things done right and save money. The experts are respectful and no question is too dumb to ask.

I needed help to get into an older model Stack In safe. I received great instructions on how to get into it since we do not have the code. The technician was able to help me identify the model of the safe, provided steps on how to reset the pin, and provided info on how to contact the manufacturer.

Dr. **, Came in 5 mins after I ask the question. I am athletic guy and had MCL tear on my knee. I recovered already but still had concerns over my knees and slight pressure I feel. Dr. ** was fast, detailed and understood what had happened to me. Gave me the answers to my doubts and amazing bed side mannerism.

Very professional, excellent and fair legal advice. I hope I don’t have to use them again, but if I had to I would definitely use them. All I want is fairness. Because some people are just trying to take advantage of other people. What I liked from this app is their fair responses. I would highly recommend them to my friends and family.

They helped me with a problem using an appliance that I inherited from the previous owner of my home with no users manual. I was able to use the dishwasher as I wanted to after the technician advised me. He was very kind and made it clear to me what I had to do to get the option I wanted.

My experience was Wonderful. And the very 1st solution the technician took care of the problem! As long as I can afford it, I want to use this service for a new problem that has been driving me Insane on my phone. I highly recommend this service and will share my story with any of my friends with tech issues!

All I can say is that I am very satisfied with the assistance that I received from the chat with Pearl, she was extremely helpful and continued to check in with me until I was satisfied, the technician was very responsive to all my concerns, I really appreciate your help.

I was scouring the internet for answers on my new gargoyle gecko's behavior, and I stumbled across JustAnswer. Within minutes I was connected to a vet and didn't have to worry about taking my girl in to the office, and my mind was put at ease. Thank you!

Excellent service. Chatted with consultant who summarized my inquire and directed me to an attorney who was very informative and helpful. Both the consultant and attorney were prompt in their responses and very professional. I've subscribed in the past during times when I've needed a consultant or attorney and my experience has always been very good.

I got an immediate response, but asked to continue today, Friday, because it was quite late. I was grateful for the chat, and am hoping to hear from you today. I was surprised at a quick response. I am very dissatisfied with the new Yahoo format. I cannot access my trash, sent, saved messages. Help.

I was hesitant on asking since I can see no one on the other side. But fortunately the vet assistant was very nice and helpful to talk to the vet regarding my puppy accident. The vet was very helpful and clear and I understand his instructions he told me to do with my dog. I will totally recommend this site to family members and friends I know that are also dog parents. Thank you again

Good high-speed response and JustAnswer's expert does indeed seem to be quite expert. I have a truly ancient CD read-writer that's half dead but Sam from JustAnswer still had some great ideas how to fix the silly thing. (It didn't help that I lost the manual for the gadget decades ago...)

So easy to work with, definitely would use her again! Thank you so very much. I could have lost out on a lot of money if it was not for Allison’s wonderful knowledge about the floor lamp. Then being a single mom, this will sure help. So easy to do. No hassle.

Attorney was able to answer my concern in regards to a client's foreclosure. I just wanted to express my sincere appreciation. He took the time to review and provided honest, thoughtful advice on the best course of action. Even though it was just a simple convo, he treated it with care and professionalism. He was upfront in telling me the answer I needed. He has certainly earned my trust and will be at the top of my list for any future legal needs. I would highly recommend him. Thank you again

The vet was very thorough, helpful, and kind. Our cat ate some Dragon tree plant and vomited. We were concerned about signs of toxicity. The vet gave us clear instructions on how to proceed with monitoring symptoms, feeding, and when emergency vet care would be needed.

She was so informative and fast. So happy with her. She gave me all the information I needed. I am not selling anything but needed an appraisal to have for my kids when I pass and down the jewelry to them. She also gave me the insurance amount I need which is so helpful.

Productive - helped eliminate any "easy" fix - will have to pursue dis-assembly and inspection - Tech Engineer helpful! Electrolux "Oxygen3" - won't stay on - lights (leds) flash (all of them!) then auto-shuts down. Not a filter problem (changed them) and runs fine - for 10 seconds or so and auto-shuts off.

My expert was wonderful, very kind and patient. She helped me get my problem resolved and directed me to customer service to get charges refunded. The young lady in customer service was also very kind and helpful. She was able to resolve my problem also.

Jared and I discussed what I needed to do to prepare for our work session on Saturday at 10:00 a.m. Good to Go now. I always feel better after I talked to Jared as I feel more confident about my ability with his help to get this new system and equipment up and running. Jared is always patient and has a good sense of humor.. I used to work with the public over the phone when I worked for the airlines....It sure helps to make the customer feel at home...

I have a semi feral cat with a snake bite. The expert was very helpful in ways to trade it and sent me links to medications to use and even the syringes to use. Otherwise, I would’ve had no clue where to buy those things from. She was very knowledgeable and helpful.

It helped very fast. I was worried that it would take a long time, but it didn’t. The chatbot was friendly and the attorney helped answer questions very fast. Didn’t have a problem at all. Still trying to figure out how much this all costs, though. Hopefully not a lot.

I had no idea where to turn or how to fix this. The whole process here was very pleasant, from the 1st AI, to the least live person. Mark directed me to a place where I could purchase a new piece rather than replacing the top rack of my dishwasher. Highly recommend.

I would give this company zero stars if I could. I have repeatedly called and chatted with customer service to cancel my membership, and every time I was reassured that my account was canceled and I would no longer be charged. Despite this, I’ve continued to be billed for months. When I reached out again, they refused to provide a refund and also refused to give me transcripts of my chats or recordings of the phone calls in which they told me the membership was canceled. Because of their negligence and dishonesty, I am now out \$180. This is an awful company that takes advantage of customers, ignores cancellation requests, and offers no accountability.

I am so appreciative of Juris advice!! He was professional and very knowledgeable of my problem. I was at the end of my rope and he has given me hope with his sage advice. Thank you! Words can’t express my gratitude! I highly recommend this service.

Perfect experience! Drew called me in minutes. He had a complete expert knowledge of exactly what I was looking at. He confirmed my previous actions were appropriate and completely sold me on the JustAnswer services! Do not hesitate to use this service! Thank You Drew!

We were overseas and needed a vet consult to assess the seriousness of our dog’s situation. The vet was thorough and gave detailed, practical advice, explaining the reason for her assessment, answering all of our questions. Even more, she gave advice that would work even though we are far from professional vet services. We are so very grateful to her! We were starting to panic, and her advice was a comfort!

Although I still don't know what's wrong with my dog, it is because her symptoms are so nebulous. Just coughing and throwing up. No other symptoms, but it was helpful for me to get an idea of where I need to go from here, which is to monitor and take her to a vet later in the day. But at least I don't have to run to the very expensive emergency dog hospital.

I had some immigration questions and I understand that Ida may not be an immigration specialist, but she was able to answer my questions satisfactorily and assuage my concerns. She also was very thoughtful and kind and I greatly appreciate that! I feel confident that if I have more questions they will also be answered in a thoughtful and kind method.

It's been such a great experience working with you guys. It been a 2 years. Always answer my questions. I would recommend for you to join them. It's an excellent service that you will love. Very good. Above and beyond! The platform is properly mounted for your benefits. Love it.

I accidentally gave my beloved dog 5 mg of ** (I though it was a pill my Vet had given me to soothe his itchy skin), I was frantic and the Emergency Vet service in Richmond, VA, is TERRIBLE. I was prepared to take my pup, but wanted to first Hear how serious the situation was. The Dr. quickly assured me that considering my dog’s weight and the low dosage, it was very unlike that it would kill him, but then walked me through what I could expect. The primary symptom was that he became very drowsy and glassy eyed, but we were fortunate that he did not have the vomiting or (God forbid) a seizure. The Dr. had told me that was very unlikely. But the thing that struck me was that, after the diagnosis, he offered to keep in touch with me throughout the evening.

My Olive, squirrel chaser extraordinaire, has been limping on and off for a week. The Veterinarian was able to provide quick helpful feedback and advice on how to manage the situation. This service has provided me with support and a huge emotional relief. I am grateful for the help. Thank you Rhett!

The service I received was professional, and to the point and my issue was resolved. My only question is why was my account charge $55 when the prompt said it was only five dollars!!!? Also said that that was refundable. I surely hope that’s true. Thank you very much for your time.

The technician helped me through my problem of resetting my password on my MacBook. He did a fantastic job and I will not hesitate to recommend your services to anyone I know, so please keep up the good work. Again thank you very much, I can’t thank you enough.

He was so helpful when I was nervous and anxious and needed counsel. He was quick, thorough and direct. I felt guided and much more clear on my legal issue after getting assistance from my attorney. He was just so professional, helpful and knowledgeable. I was skeptical of this tool, but I’m not anymore, it’s amazing counsel. Thank you!!

According to a difficult website (SSA.gov), the nearest SSA office was in a difficult area to access. Joanne from "Just Answer" found an office within walking distance that does not appear any place on SSA website. She found phone numbers to call. Many people using SSA website are elderly and not Internet literate... It needs to be simplified for "Over 90's". Your help was much appreciated... Beautiful. Easy... Thank you.

Received information to my question very quickly. Going online to find info I needed was a little difficult, so I decided to go to the chat and was referred to JustAnswer. Within Minutes I received a phone call from your lawyer. He was very polite and thorough. He followed up with his answer in text form.

The lawyer asked great questions to get to the appropriate answer. He was knowledgeable. He was excellent. I would certainly use him again. My question was an educational related question. He was able to look up the statues and give me an answer. That was thorough.

The attorney was very helpful. He answered my question fully. I wish I had known that answer before I had my tenant served the notice of intent to evict the first time. I was not mentioned in the instructions given online. I found out after consulting with the court clerk.

** from Just Answer seemed knowledgeable. He understood the problem, deduced the probable cause and provided clear direction. Unfortunately the problem was likely due to a poor repair job by Breville, which is what I suspected. He recommended that I contact Breville to send the unit back again. I don't think I really needed to spend $5 to get that advice. I had tried to call Breville and they were closed, so I was transferred to Just Answer, which came up with the same conclusion that I did.

Excellent service - quick call and easy, understandable explanation. Appreciate this excellent customer service from the team. Will utilize this service in the future. Thank you for the wonderful help. I will recommend to others in the future. Thanks.

My issue was with spyware/scareware on my phone. My tech expert was superior in his knowledge, very thorough and clear in his details, and patient in accommodating my level of knowledge. He quickly grasped the problem and was very prompt in his responses. He went beyond my request by providing instructions for updates of my apps to make sure my phone was safe from further intrusion.

Justin C was quick and knowledgeable. He responded with exactly what I needed to know. However, the next morning I woke up to a $65 charge on my debit card. I did not authorize it and don't know what it is for or why? This is no reflection on Justin. I had to cancel my card. My recommendation - DON'T DO THIS SITE!!!!!

Long-term Tech was very helpful. I so appreciated the assistance and expertise. Your website is certainly one to keep in mind for future issues. When an issue like this comes along again I hope it takes less than 250 letters to say thanks. Thank you!

The questions I had were answered in a way that I understood, so I could complete my eviction notice correctly. I had very little doubt about what I would have to do in preparing my eviction notice, based on the help I received. The questions I had were answered in a way that I could understand, allowing me to complete my eviction notice correctly. I felt confident about the steps I needed to take, thanks to the assistance I received. The information about the laws in my state was provided to me and was critical in navigating the eviction process, making it very helpful.

Getting the appraisal was quick and easy. I was surprised by how quickly it went. I found the site by searching. It was well-rated, and I decided to give it a try. I'm glad I did. Marco was pleasant and knowledgeable. He was quick to provide me with a thorough appraisal of my quilts, as well as suggestions on where I could sell them. 10 Stars all the way.

While looking for advice on Windows software, the Microsoft/Windows Support Line passed me off to JUST ANSWER and told me to pay a "Fully Refundable" (whatever that implies) $6.99 fee to that company so I could commence a telephone conversation about the software issue. Using a prepaid credit card, I tried to pay the $6.99 but fortunately my bank in Toronto blocked the payment, and then advised me that they have have complaints about charges from this company. They also told me that JUST ANSWER had attempted, without advising me, nor with my consent, to charge my card $69.00 as an "annual membership fee". Again, I was NEVER informed of, nor asked about, paying this fee. The bank advised I cancel my credit card as a security measure against JUST ANSWER.

Darryl was extremely helpful. I had written a draft of what I thought was a good plan. He pointed out some glaring issues in professional and respectful manner. I would have had major tax and Trust issues without him pointing these issues out. I will follow his suggestions to the betterment of my family. Thanks again, Darryl.

Technician gave me some information but had tried most of what he came up with but was helpful in confirming what I had tried. Will send KEURIG special edition to the coffee maker grave yard. Will NOT be buying another. Spent over $150.00 for this JUNK and only lasted 3 years. Pure CRAP.

I was somewhat satisfied to no fault of the expert...It is just that if a serious crime happens I think someone should be able to request to have certain aspects of the situation be destroyed especially if the dwelling is unlivable and in deplorable condition.. I feel that there should be no guidelines in a murder case.

Dr. ** was wonderful with how she addressed my concerns regarding my 7 year old shihtzu. She was able to completely ease my mind. I'm so grateful that I didn't have to take my girl to the ER! She was able to determine (from the shredded wrapper 😬😅) that there wasn't enough dark chocolate to worry about.

Andre' was very knowledgeable and assessed the problem quickly. He walked me through the steps and diagnosed the problem. My son was able to make the repair and saved the hassle and expense of calling a technician and having to wait on a hot day for air conditioning.

My technician was very helpful and provided alternative options and directives for me on tracking a shipment. I had ordered on a Saturday and had not received tracking. Technician advised to wait several days and allow for shipment to be sent and then an email providing tracking will be provided. Technician was polite and courteous. Much appreciated.

I had a great experience with this program/app, the expert gave us some options, looked at pictures, and we can follow up with the same expert as it’s a process to attempt to fix the issue with our tree! I will use it again for landscape questions, Google and AI are good, but actually having a person to communicate with is great!

They give you an AI chat bot that gets some info from you then tells you to pay a $5 one time fee to chat with a lawyer to get their opinion on your case. Then they immediately charge you $70 without telling you or asking for your authorization. The "Lawyer" they connect you with is just going to tell you the same thing Chat GBT will tell you for free. In fact I got more information and assistance from Chat GPT. They are not here to represent you in a case which is what I told the AI bot I needed. They give you all the same answers you can find on your own then tell you to go to another website to find a lawyer. I told them I didn't authorize the payment and they canceled my account and refused to refund me meaning I paid the $70 for answer to questions I already knew and 0 help.

Luke was great in helping me determine age and value of my antique ice box. He was very informative, professional and fast. In addition he provided me with several sites to list this item for sale. I would highly recommend Just Answer for help...

The vet was so calming and helpful. I appreciated his thorough explanation. He went through what symptoms to look for and what I should worry about and what I didn’t need to worry about. I would use the service again though I hope to never need it again.

The wait for the tax expert was not very long at all. Jacob was very patient and explained everything so that any "lay" person can understand the tax penalties of my situation crystal clearly. He also gave me a way to contact HIM again, which is a wonderful option.

Worked well. Wanted to replace a part and tech was able to locate a replacement. Even with the door being locked, we were able to locate and order a replacement pressure sensor as this is the easiest part to replace. All lines were clear, so best place to start.

Phillip was very professional and diagnosed the problem quickly and let me know it was beyond something I could fix. Machine is still under warranty so I wouldn't attempt unless it wasn't. He was very knowledgeable about the appliance, also gave me a little better understanding of the machine. Would recommend anyone to use this service when needed.

Dr ** was fantastic. He helped alleviate the stress I had with needing to get my dog to a local vet immediately, which helped financially (being a weekend there are only emergency vets available). Whilst my boy still needs to be checked by a local vet, Dr ** suggested ways to ensure my dog was comfortable until this could be done Monday.

I just have a wonderful, fruitful and educational chat whit Ma'am Debra regarding my express entry profile issue. She addressed every issue I raised. GREAT JOB and keep it up. She gave me more insight on how to increase my CRS score and how to boost my chance to be in express entry pool in the future.

This expert is the best most talented one that I have ever dealt with. Sees it all magically knows me. I am with him for the duration..... Stroke of good luck. He knows his speciality and knows how to give advice and teach it. Truly hard to find. Dan

I was woken up last night out of a sound sleep. My dog was experiencing some sort of distress from eating wild plum pitts. She was whimpering and kept getting up. Her eyes looked like she was on drugs. Admittedly I was a bit groggy when I looked up and found Just Answer online. I thought I was paying just a $5.00 fee, I should have known the price was too good to be true! Like I say I was sleepy...LOL. Anyway I was subsequently enrolled in a monthly $70.00 monthly subscription. I was shocked to find out it was a monthly subscription and thought this was a scam and not a real web site so I immediately cancelled.

The person I was directed to was very efficient and easy to understand, I would recommend this to anyone in need of questions and financial advice, I was helped with my 401K I received in my fathers passing and what to do with it and my options, overall I was very happy!

I found the site when I did a YouTube search for the issue I was trying to solve. I asked the chatbot (Pearl Chatbot...pretty cute, eh?) what the cost was. She said $5 refundable. OK, I went ahead and was taken to a chatpage with a tech. The tech was informative, but the responses were slow. Probably because he was helping multiple people at a time. Since I was waiting for answers...and waiting...and waiting...I didn't go to my email. When I did, that's when I found out I signed up for a $45/month service. I could cancel at any time, but the first $45 was not refundable. Another site said if I cancelled within 7 days by going to the membership page, it would be refunded since that was the trial period. When I did that, not only did it have the fact that that the $45 was not refundable, but just asking a question about the membership would subscribe me to their $45/month service. No way to speak to a live person...just Pearl Chatbot. This is a scam.

Luke was available within a minute and was able to evaluate my item quickly and gave me good advice about where to resell- I would have no idea and would not have used the recommendations he gave me, again many thanks to my Auctioneer expert. JustAnswer is a fabulous resource to have available. I started because I desperately needed help with a computer problem about this time last year. I'm still not relying on JustAnswer enough, and would never have considered it for this item. However you came up on a web search!

I was looking for the right diagram to fix the electrical problem. I get the right one thanks to Nich. I wasn't expecting the speed on the answer that help came out in just a few minutes. After hours trying to fix this truck. I can truly say isn't my first good help. Good experiencing.

The doctor put my mind at ease. And I am glad I called. All my concerns were met and my dog is doing good. Thanks so much. I would recommend this site to friends and family. Again thank you for the help. The doctor was really concerned and friendly.

I had a real problem and a meeting the next day. 4 hours away from a computer store. He was very helpful - knowledgeable and provided multiple options. The last one fixed the problem and a was able to complete preparing the material. I greatly appreciate the help. For summarize of the problem the chat has additional detail.

I needed assistance with a problem my son was having with his living situation. They answered my questions and reassured me about the situation. I am going to tell everyone about this site. He was the best and I felt great speaking with them. If you need assistance don't second guess yourself. Give them a try.