JustAnswer Reviews

The lawyer was incredible, kind and very knowledgeable and fixed my documents for me. This is necessary for me to get my TN1 Visa. They did a full rewrite for me of my duties to match the description perfectly for the job! I appreciate the long hard work that the lawyer did for me! Thank you!!!

It was easy and simple to use. Kevin the mechanic sent us the information we needed to fix our car. He was nice and understanding that we didn’t know anything about cars and bore with us when couldn’t find the right tool on the moment. Would use this again.

They were very nice & courteous. I explained my situation so they could help me find where I could take my cat because I am moving out of state. We have tried to find her a home but she is 10 yo & still has her claws. She is a sweet cat, but I just cannot take her.

What a relief to be able to get immediate assistance with appliance issues, especially on the weekend. They listen and offer many possible solutions and it certainly calmed me down when dealing with my new freezer concerns. I awoke to serious issues and now feel confident that they are handled.

Dr E provided a helpful remedy for our stray with mastitis and additional guidance should things take a turn for the worse. He also gave a list of local resources. This will help us to get provide the longer care the stray really needs and possibly a home.

Randy H was very helpful and gave good advice. He and I both determined the keypad is defective from Home Depot. Box had been opened which it was defective return from previous purchase from someone else but Home Depot just put it back on shelf. Shame on them. But Randy H and Justanswer experience very good.

Mr. ** was thorough, knowledgeable and experienced and very helpful. Not only was he professional, he also took the time to explain why my bracelet was worth what he appraised. I did not expect that my bracelet would be even a fraction worth what he said it was. The appraisal was a lovely surprise and so was the expert!

I am very satisfied with Evan. He was professional and understanding, and his recommendations were appropriate for my situation. He asked questions and offered me options based on my individual issues. I am very happy with the service and I will definitely use it again and recommend it to my friends!

I was quickly connected to a service advisor who seems familiar with the problem I’m having. He asked appropriate questions to thoroughly get an idea what was going on with my problem. He suggested an easy to understand procedure to hopefully remedy my problem.

Very Happy with the help I received! The car is fixed the help from the mechanic was 100% along where the issue ended up being. Would definitely recommend this service and the mechanic who assisted me. Ran into issues with my 1993 Grand Marquis stalling at low rpm and ran out of ideas. Mechanic kept me looking in the right spot (which I thought I had done thoroughly already). Turns out I missed the sensor that was faulty. (turns out my car has two identical temp sensors with two different functions)

Just Answer provided a lawyer at a very low cost. He was invaluable and considerate. He did the needed research and provided the available options. He answered all the questions and tried to understand the case thoroughly. He was knowledgeable and experienced.

All Good. The Chatbot quickly matched me with an expert and the expert was even more faster in understanding my issue and helped me find the parts I was looking for. He was also able to guide me with dome dos and don'ts. In today's day and age, it is important for everyone to get a second opinion from an uninterested party who is an expert in the field but at the same time who is not TRYING TO PUSH AND SELL PRODUCTS ON YOU. I am pleased I came here for help!!

I had always thought Just answer was a bunch of shit, a scam even. After being driven crazy from not having a working radio and the looping on and off that I became desperate enough to try anything. Well wasn’t I surprised! It was a great experience! Honestly, I feel kind of ignorant that all these years passed by that I could have been using just answer!! I will be using it every time I need assistance! Thank you!

I enlisted the service from Just answer to assist me in recovery of my investment. I followed the advice and waiting for the process to play out. I created an account in Robinhood and have followed the instructions for setting up the account. I’m currently waiting for approval from Robinhood that the account was set up successfully.

Very accommodating, hardworking, and compassionate. Answered my questions without having to pry the answers out. He went over and above what I expected to make sure I had all the answers I was looking for, which made me feel comfortable in the end..

I don't have any legal experience. As a result, I needed to ask some legal questions regarding to which Just Answer was to the point and helpful, delivering what I needed. I highly recommend Just Answer to any party in need of asking any legal, among others, questions swiftly.

Technician was extremely knowledgeable about my issue with the truck and helped me troubleshoot the problem. We did as much as we could and wound up taking it to the dealer but with a boatload of info to help them get started. Great service. Would recommend them going forward

He was very knowledgeable and helpful in diagnosing the problem. Talked me through the diagnostics and knew what he was talking about and we figured out the problem was a disconnected wire/broken wire and when I found the wire and spliced a new piece in it fixed the problem.

My questions were answered in a understanding way and gave me a non medicine way to deal with stress without be doped up, I definitely will try the breathing technique and the vitamins recommended. And will recommend this site to my family and friends.

This answered my questions, very helpful and made sense. I was so concerned that my grandson wasn't going to be able to get healthcare and I didn't know what and how to do this. Now I know what to do before we leave to maine. All my questions were answered.

Dan, was great, and very informative. He had a lot of patience and reassured no question was a stupid question. Answering every question or responding very thoroughly. He expressed his concerns with much empathy which was great appreciated. I highly recommend Dan!

This is very important. Money is tight But I did not want to ruin the benefits for my long term partner and future wife. It is tough having a relationship in two countries. Understood me and answered all my questions. Only bad is my credit card thought it was a fraud account.

As usual, Nich is a great help. He was unable to give me the information I needed however, he was honest enough to let me know, which is more help than a BS answer. Always happy to ask him questions. I reach out to him first when I need help. He is a true pro.

I got immediate response to my questions with genuine concern. I ended the call early because my daughter, in Germany, was able to receive some advice from a hospital there. I was calling for her. That‘s really all I have to say.

The information I was given was helpful to get my dog the help he needed, however, I felt it was more important for you to get paid than to help. This was a very stressful situation and filling out forms and waiting for a response was frustrating. My vet checked him over and gave me the proper medicine, and thankfully, he is fine.

All my questions were answered with clear and concise responses. I am impressed with the service I received as well as the timely manner in which I received it. I would highly recommend it to others. Thank you to the whole team for providing this service. A very good idea. Thanks again

I appreciate the help, especially the quick response. I had difficulty understanding the tech that called me but she was professional, and gave me some helpful advice. I've since received additional communication from other techs and will contact them once I am moved.

Very satisfying. The answers to my questions were very suited to my needs, and I felt the lawyer was patient and knowledgeable about every situation and seemed eager to help. I would highly recommend this program to anyone in need of assistance. Mind you this was at 6 am.

Very Professional and friendly! I am very happy with Just Answer and Charles. He was very helpful. The main body of my Bissell Spinwave Smartsteam Mop was not fully connected internally. I pushed the handle back in and it now works fine. I will use you again if I have any more issues! Thank you!

The Attorney was very friendly and approachable. He understood my problem and provided all the solution to investigate. His language was professional and inviting. I'm encouraged to pursue my future by interacting with him. My problems are addressed intelligently and I got lot of knowledge from him.

My answer came through relatively quickly as they had to find an appraiser. Jeremiah was very polite, asked me specific questions, and gave me an appraisal based on my information. I did not know how to send a photo, so he had to do his appraisal based on how I described the bill. He seemed very knowledgeable, and I appreciated his answer. Thank you, Jeremiah!

Received additional insight besides what could be gathered off the Internet. I felt that Andrew answered my question to the fullest extent possible and then queried me if I had any further questions, to which I responded I have all the information I need at this point to move forward on your suggestions made.

Dr. ** was very patient and listened to what I said. He probed me for additional information to try to help. At the end, my problems were unsolvable, which I knew before I started. He gave me a lot of time and some helpful advice at the end. I wish I could meet him in person.

Doctor was prompt and was able to give a list of possibilities. Helped us make an informed decision. We greatly appreciate it as we were able to get our cat the help he needed. I like that you can spend $5 and get a solid answer from a (real) vet and not spend so much going straight to the doctor.

I appreciated being able to immediately hear that my dog’s issue wasn’t life-threatening and then we reviewed what symptoms to look for if things got worse. I felt validated and understood. I’m thankful I didn’t have a stressful, sleepless night of worry over nothing!

I am a senior and have considerable unsecured debt on low income Social Security. I received a prompt, professional and detailed reply to all my questions. The attorney requested details of my circumstances before providing a complete reply together with referrals for me to continue.

I spoke with Joseph, and he did a GREAT job with helping me. He explained that I may need a hard drive installed. I already had one installed around 2022. I brought another laptop and I now need some materials off of this one. Joseph, said that I can call back and get tech support.

Technician gave me plenty of information to resolve the power issue with our slide out. I just have to find a special handle to manually crank the slide out. Mine came up missing. Randall is a highly skilled technician who can walk you through repairing your RV.

The vet was very knowledgeable and helpful and reassured me that my dog would be OK and what to look for and signs of decline. I appreciated everything he did and feel very comfortable with his answer. I would absolutely use this service again if needed.

Service was fine & simple. I would like to receive a user's manual for my model AWRC1G. Thank you. I need simple instructions to set up the Bose. It seems more complicated than the Bose I bought in 2009....

Chris was fantastic. Super quick, detailed, professional, personable. Everything you could possibly ask for. We went over everything, he offered advice based on what we had. I got exactly what I needed. And that’s it. It was a quick, easy call. I didn’t anticipate it going so easily.

My experience was great. The technician was efficient, fast and pleasant on the phone. He was thorough, and patiently answered all of my questions. My issue was resolved quickly. I appreciate this option being offered to Amazon customers, and will recommend using this service to my friends if they ever need Amazon tech help. Thank you!

Got my question answered and where to go for more help. Very beneficial and was very precise in what I had to do!! Thank you Patrick. I will use your knowledge hopefully to success!!! Hopefully I can get some help from the government through the various agencies.. I’m a 88 year old vet.

The advice I received from Just Answer was insightful and practical, offering new steps I hadn’t considered. It gave me a more straightforward path forward and boosted my confidence in resolving the issue. I’m optimistic it will lead to a successful outcome.

Tim was very helpful and gave me other ideas and other ways of doing the it to achieve the same result. I would definitely recommend Tim W. to help others even the most experienced person. Sometimes you just need to bounce things of another experienced person. Thank you very much.

Mr. James **, a real estate expert responded to my questions regarding the proper naming of the ownerships of our properties held under LLCs for our fire and earthquake insurance policies. He was extremely knowledgeable, thorough and most helpful in resolving our problem.

Jeremy ** was very patient with me. He answered all of my questions, provided excellent resources, and gave good advice. I will keep his contact info on hand, which he provided. Thanks, Jeremy, for all you have done for me today! Best of all, the cost is VERY reasonable. Blessings to you!

I normally don't do online questions like this. For $5.00 I thought why not. I told Richard what exactly I was going through and he responded with very detailed information and offered more. I will totally reach out to this website and him again. Thank you for the help!

I am very happy with the responses I received. The answers were clear, helpful, and addressed my questions thoroughly. What impressed me the most was how quickly I got the replies. The expert was professional and made sure I understood everything. Highly recommended!

My experience with the lawyer went very well. He was very professional and helped me with my questions. I did however have an issue with your app. It would not let me create a password and the links that were sent to me didn’t move from the original page so I was not ever able to create a password. Not sure if I will be able to get back into the app when needed.

Very nice and understanding and gives good advice. Wait time was minimal and responses were very good. Very kind and nice staff. I would recommend getting answers from them if it is as non urgent matter. Only thing that would make this a lot better is if they can prescribe medicine. :)

Dr. ** was great. He answered all my questions and was professional. Straightforward and full of information. He had no judgment on my situation. I like that he asked if I had follow-up questions, which I did. He answered them all, even where it wasn't as close related to my situation. Great overall. Thank you. Seriously.

I talked to Vishal, the Expert and he was courteous and helpful, giving me the direct phone number to Amazon to further give information about my complaint and to request a refund. I had a great experience with Vishal and JustAnswer in general, with Vishal by phone, and Pearl the Bot, in the chat window at JustAnswer.

Thanks for finding my phone. I remembered using your service before. When I got the instructions, I found it in the cupboard where I store groceries. I have no idea when/why I left it there! Getting online was easy. Using your method was easy.

Robert was great! Very helpful and friendly. It ended up not being what we thought it was but he went above and beyond to help us and check for recalls. I am happy I was able to reach out and get help quickly on a Sunday without having to wait until Monday morning.

Dr. ** was very quick to respond to my request for a call. He was extremely pleasant, highly professional, and very knowledgeable. He is an excellent listener and was very clear when conveying information. I really appreciate Dr. ** and this service - great job!

This is a really great app & the Mechanic Techs are top-notch & have helped me with countless issues. I have & would recommend this website to everyone I know & to new people I meet in the future. I have also had some medical questions & were given great advice. In short, It's a great service...

I was looking for info on what auto parts store filter was equivalent to a Kohler 747 motor OEM filter, and what weight oil to use. Moose gave me the links to find this information and I was able to find both the oil filter (STP) and 10W-30 Synthetic Oil at Auto Zone.

I used this service as a last resort to repair my Whirlpool range. After I went through the preliminary diagnosis with the chatbot, it suggested that I have a phone call with a human technician. The technician was courteous and very knowledgeable. He pointed out the electrical points that I needed to check and gave me suggestions on what the problem could be. All in all, a very helpful service!

Great experience! I know enough to be dangerous but airheatman was incredibly patient and helpful. He walked me through the proper wiring and installer setup to fix my issues after installing a new X2p.thermostat. It was just a matter of entering the proper setting to heat pump but I would have never found it without help. It was 91 degrees in the house at my ranch in the Hill Country of Texas and cooling off nicely. Can't thank y'all enough!!

My experience with this person was amazing! I have been going through a tough time and needed some advice, he helped me figure out what my next step to get out of my situation would be best and most beneficial for me. I would ask him for advice again 100%. Very kind and straight to the point. Very knowledgeable too. I enjoyed working with him.

Very helpful. Glad I wrote in. Answers were helpful and written in understandable terms. My questions were answered in a timely fashion. This is a good viable source of information for help with issues. Will utilize again if needed. Thank you. No.

Talked about a 1931 Dodge and frame and engine swapping. Amir confirmed ideas and had suggestions that made sense. Amir verified the years and make and model of the truck frames that would work the best as well. He also made sure that frame to body modifications would be required in anybody to frame swaps.

@Elizabeth, you’re the best thing that has happened to me recently. Unknown to you, you stepped in right on time and saved my situation! I truly appreciate your prompt response and your unparalleled professionalism. Thank you from the depth of my heart.

I had been trying to find information on a vase that was my grandmother’s - who made it, how old, approximate worth - and I came across this site. What a wonderful experience! Terra was so knowledgeable. All my questions were answered. I will definitely use JustAnswer again!

Eddy ** gives thorough and seemingly accurate answers. Other lawyers have been great on this site also. I think I get the most honest answers having lawyers on advisory basis since there’s no conflict of interest. In Routt County Colorado I’m dealing with a lot of judicial misconduct and lawyers there are understandably afraid to take me on a representative basis because they fear retaliation from the judges who have violated my rights, so with JustAnswer I can get honest answers.

Clear specific answers with recommendations on how to address my issue. While my issue could not be rectified immediately, I have an avenue for rectification. Secondarily, I had concerns about other ramifications and was assured there were none. Thank you.

I value your professional expertise and trust your judgment in handling my legal matter. I would like to share all the necessary details, documents, and background so you have a complete understanding of the situation. My intention is to resolve this matter promptly, fairly, and in full accordance with the law. I appreciate your ability to assess the facts, explain my rights, outline possible options with associated risks, and guide me toward the most effective resolution. Your advice and strategic approach will be key in achieving a just and efficient outcome.

The first doctor I was connected to was not helpful. Luckily, the person that connected me understood my frustration and interrupted to connect me to a different Dr. Dr. ** was great, immediately understood my problem and made great recommendations.

We have 5 TVs which all went on the fritz and had to have two Xfinity techs here to fix them. They did until two of them weren’t working the next day. I contacted Aruna ** at JUST ANSWER, and he managed to fix both TVs in about half an hour. If ya call Xfinity, it is normally an all day saga and not always a fix. It was a WONDERFUL experience with a wonderful gentleman. Good Bye, XFINITY!!!!

This is a great service and the experts are real experts! I blew it with the first one. -- Not his fault since I closed conversation prematurely. The second guy hung-in there while I took a photo. How's that for service! Both considered the problem fully and gave best answers possible!

Amedee answered all my questions and sent me several resources to find certified repair shops near me in the chat before our phone conversation even ended. I was able to make a repair appointment with a 5-star rated repair shop that can fit me in tomorrow.

It's was an good advice given by a nice guy. I wish that someone could represent me in court for I know nothing about court proceeding nor the law. I'm just a widow of firefighter and housewife. I may need someone in the future to give advice and how to deal with DMV issues. 2nd court matter is my boyfriend got arrested for disturbing court hearing, etc now in jail 2 weeks. PENALTY: 10,000 bond and 10 years. Your lawyer says no one in your employment can represent him. I am very very disappointed!

Went smoothly and fast! Just make sure to clear the number they give you with your phone so it doesn't get blocked. Gave me a good idea of what I should do and the estimated price and ballpark of what I would make at auction. Grateful for the easy and price of the appraisal.

Brandon was great helping me diagnose my issue with a new water heater. He was patient, went into detail explaining things and guided me step by step through the troubleshooting process and even offered help again anytime. I'll definitely use this service again if I have any issues.

The technician was very knowledgeable, pleasant & well spoken. She resolved my issue quickly with little difficulty. I was completely unable without her intervention to find the steps to cancel the subscription. I had been trying for 3 weeks to cancel this subscription that I acquired mistakenly. I had scoured the Guardio website for the way to cancel the subscription, but nowhere could I find the word “cancel”. Apparently the technician had some difficulty as well, but she was able to get it cancelled and I was satisfied. She was very pleasant & polite during the call. I would certainly not mind working with her again if I had another issue.

Exceptional Legal Advisor – A True Blessing! I can’t express enough how much Seth has been a lifesaver for me. Whenever I feel like I'm lost in the overwhelming complexities of the legal matrix, Seth is always there, offering guidance with clarity and precision. His advice is consistently sound, practical, and tailored to my specific needs. At this point, it feels like he knows me personally — he truly understands my challenges and knows exactly how to assist with developing effective strategies.

I had some concerns about some spots on a spine X-ray and concerns about surgery. Both were addressed in a reassuring manner. Highly recommend if you are nervous about something your doctor told you or just want some clarity. Don’t expect full diagnostics. That’s unrealistic and probably unethical, but for specific questions, this is great.

2016 Subaru Impreza wagon, out of the blue all passenger windows would not close. They were opened because of nice weather but failed to close. Only the driver's window is operating properly. Owner's manual is of limited help - only fuse #19 is associated with the power windows. I checked it, it looks fine, but replaced it anyway. No change. The service tech I spoke with was helpful, but not the type of problem I want to deal with late at night in the dark. Will let the Subaru dealer handle this.

Catherine did an excellent job helping us out with a very complicated legal issue. Her recommendations will help us, along with other information we have been able to glean will help us to make a better decision. I just cannnot thank her enough and I feel like your service is very important for those that need legal assistance in knowing which direction to go to make an informed decision. Understand, we were not given legal advice but legal definitions that cleared up some questions we had.

I was not sure how utilizing this link would give me what I needed. I am impressed as to the simplicity and courteous service I received. Using a Structural engineer to answer my questions made a huge relief of what I as trying to confirm. I even was going to go back to my original engineering firm and that was going to be a lengthy conversation, costly and would take over 4 weeks for an answer. This "Just Answer" is awesome and I hope others will take advantage of this service. I can now proceed with the contractor.

Ida was very professional and provided me with important and useful information for my situation as well as sound advice and suggestions which should be helpful in resolving my issue and having a favorable outcome to the predicament I am presently dealing with.

Our dog had eaten several chocolate donuts. After assessing the situation, the vet directed us to induce vomiting. Using hydrogen peroxide, we were able to help our dog quickly empty his stomach. Knowing we could safely use this treatment under the direction allowed us to avoid a life-threatening situation.

These are very fast and easy to use to help with medical issues needing answers. Definitely recommend to anyone needing medical assurance when experiencing medical issues. As long as you give accurate info they will be able to assist very quickly. Great work.

Phil our technician was very knowledgeable and patient. His years of experience were evident as he methodically worked through problems with the boiler in our hotel property. In an environment like ours, time is of the essence, and it was extremely reassuring to have a professional to turn to. Highly recommended.

Joey made an good suggestion the use brake clean to spray around the area and find the vacuum leak while the engine was running. This truck is a little tricky because you have to lift the cab up and have the engine running to do this test. It is a good idea which I have not thought of doing until now.

Legal Eagle did an amazing job by counseling me and telling what to do next. I really do appreciate his interest and legal advice. I would definitely want to contact him again. I feel he steered me in the correct direction and I will follow through with it.

Very wonderful conversation. All questions were answered. She was very knowledgeable, polite, smart & treated me with patients as I am elderly. Very nice to see someone love their job this much. Brightened my day. Very lucky to have such a wonderful person to help us.

Mark was friendly, polite, and a good listener. And he offered suggestions and advice and knew exactly what I was asking. He answered all my questions and satisfied my concerns and questions completely. He was also very prompt. He called me back within a couple of minutes after doing some research. I enjoyed talking to him.

I live a good distance away from any vets much less an emergency vet and my small dog ingested dark chocolate candies. I got the number for animal poison control from the closest ER vet and it was double the cost to talk to someone for a consultation. I found Just ask on a Google search and decided it was worth it to try and I am very glad I did. Maria ** was very helpful and answered all my questions. I feel much better about my at home treatment for my fur baby after talking with her. Knowing I can go back to her if I have more questions makes it even better. I have already told friends and family members about my experience and will suggest this service to people.

@Mike ** was great. Answered my questions swiftly and politely. Made me feel a lot better about my current situation and my legal rights. Very easy-to-use platform. Would recommend if you need legal advice in a pinch. I will be using this platform again in the future should I need to.

Was messaged about my phone issue. Don't know how they knew I was having problem. She said one time fee 37.00 that I would get that back. I didn't make an account with them or subscribe. They didn't help with my phone problem. I after many hours figured it out myself but never got the 37.00 back. I've emailed few times with no return answer. I would like to be refunded and since truly I got no help I'd appreciate being refunded.

Brandon helped me out tremendously! The little extra bits of information he provided me were VERY educational. He was also very polite, and professional, I give him the highest marks, and will recommend your service to others who may ask for advice.

The veterinarian I spoke to was very kind, and gave me a lot of great advice on what to do. I feel very grateful for all of their help. My cat has been throwing up after eating his meals and the veterinarian recommended I go to a hospital since there could be underlying gastrological issues that need to be addressed immediately.

My attorney was very thorough and precise and educated on my question. I believe he helped me resolve my issues. He knew quickly the answers. I feel confident moving ahead. I also feel that I can ask further questions need be it. Thank you. Very quick to reply to my concerns.

Ray was very professional. When I had a problem understanding his answer, Ray, made to where I understood what I needed to do. Ray also gave me a link to where I could find attorneys in my area. I do appreciate all he has done. I would recommend this site to anyone.

The agent prepared me for the phone call to IRS that I still need to make in order to resolve my problem. He told me what to expect and gave me a link to the IRS that should help me ask the right questions to get my request approved. I received great guidance.

The lawyer responses are very thorough on guidance regarding what you can do next if your issue can be pursued further. The consultation doesn't seemed rushed, you can asked questions back and forth and you have the full attention of the lawyer during the chat session.

Michael answered my question exactly. He even included some written documentation for me. I was quite pleased with my conversation. So glad I reached out to JustAnswer. I am sure I will use Just Answer again for any legal issues I may have. Simple, quick and efficient.

Just Answers 🟰 Just Perfect. Easy to use website and access information - Quick response for providing experienced and confident attorney, who was thorough, understanding, and extremely competent. It was a pleasure to work with this company, and I plan to do it again when I’m in need of legal advice for my property..

The technician was kind and very knowledgeable. The Amana stove was losing heat. He determined its due to a heating element underneath stove that appears to be the issue, and immediately gave me a direct contact number for further assistance to rectify the issue. Thanks for all your help!

The vet was helpful but I had to wait multiple hours before anyone got to me, which could have been hazardous for my dog. That’s the only thing I would change is the punctuality of your messages to people. Thank you for the assistance. I will keep monitoring him.

Wow! ** - Antique Expert, was really great and fun to correspond with. I really had no idea what to expect, having never used such a service before. I am completely satisfied and will gather up a couple of other items I have that so I can work with this site to get information on them. The item I was helped with was an etching that I happened to pick up at a local thrift store.

Helpful gave me peace of mind for my concerns. Was very firm with answers and being able to address everything I had to ask and my worries. I would definitely use again for any concerns, the doctor took all my information about my 2-year-old brother and used everything to help resolve my issues and gave me great advice.

I agree that JustAnswer is a scam! The answer is very generic and they charged $5 and then $45. I let it passed, thinking that it was a single time. It was deceiving with the charge. Then 1 month later, I see the recurrent change, that I was not aware that it is recurrent charge. I should have disputed the first charge!

I felt that both experts were very reasonable and listened to my concerns. I appreciated the questions and the feedback that the experts gave me. I did not feel pressured or overwhelmed. I will continue by talking to my grandson. And by having him look at the options with me.

I am pleased with the way the attorney addressed my concerns. Sufficient information was provided to utilize. My concerns were addressed within a short period of time. The necessary actions to take were provided related to my concerns. I had a great experience and would recommend JustAnswer to anyone.

I was referred to a 2nd attorney and he answered my question quickly and efficiently. I appreciated the opportunity to chat with him. I would recommend the service to anyone who needs a quick question answered! Thank you for offering quick and affordable services.

I am very impressed with the expert that contacted me. He helped me by appraising my jewelry and even suggested what I could sell it for. This app is definitely worth the money. I get my answer very quickly, as in minutes not hours or days. I’m so thankful that someone created this. All my answers in one place.

Did a great job. I'm going through a lot of stress of buying a vehicle that ended up cost me a lot of money and time. Helped me figure out how to go after this dealership. Was patient with my slow typing skills and carried empathy for the situation I was going through. He will be recommended definitely.

Our dog ate a poisoned mouse. The Dr asked all pertinent questions and assured me that everything would be fine. She was prompt in answering my questions and thorough to understand the situation. Our dog is also expecting puppies, and she assured me that the puppies should be fine also. Very much put my mind at ease.

Dr. Dan took his time to thoroughly answer my questions. He put into his dx all of the information and hx I provided. His response was very concise and clear. He used current & past medical symptoms and explained how they fit together for what I am experiencing now. He is very knowledgeable, professional & very personable and kind. He cares about his patients!

I have gathered all the info that they had given me & I found where the batteries go. I replaced the batteries & the flashing battery light went off & I am good to go. Thank you very much for your help! I would recommend this to all my family & friends.

I was extremely worried and distressed about my female dog, as I had brought her to local vet Friday evening and although not examined or looked at was given a worming tablet as remedy. But Penny my dog was getting worse and crying in pain which is most unusual and as no local vet on weekends in my location and was after hours for bigger cities. I found this site on line and described all Penny's symptoms, a vet was assigned to me and explained lots and I found relief "chatting" online to a professional and the advice was sound.

Very pleased with the answers. I will get back with him when I get some pressure readings. He was very helpful. Always glad to use JustAnswer. Their mechanics have always helped out. Good place to go when the shade tree mechanics need a little extra help.

Excellent advice. Right to the point. Gave me peace of mind with his answer. Would use him again. I needed to have this answered as I was very concerned about this financial problem and thought I would have to file for bankruptcy. My family depends on me as I am the rock that holds us together. Covid 19 was very trying on all of us.

Shane is very knowledgeable and knows his stuff. I will be making repairs by his advice. I will be ordering my part and installing, and when it's done and everything works well, I will get back in touch with Shane and let him know the end result.

Vishnu very clear and concise re procedure to follow. I felt right away I could get through the process he recommended and solve the issue. So that immediately made me feel less stress regarding the possible solution to my problem. I would have been extremely upset otherwise.

Thanks for the prompt service. I was very pleased with Melissa's ability to grasp what I was trying to say. She was cordial and patient with me. She apparently knows her business. Easy and pleasant to talk to. Give Melissa a bonus or a pay raise. So often people are just doing a job. Thank you again. Richard

I wanted to attach the quilt guide to my 20+ year old sewing machine. I never used this attachment with all my years of sewing. My manual was no help so I turned to JustAnswer. No one was immediately available with help. I eventually fixed it myself. The help came 2 hours after I found my solution. However, I eventually did get a responsive answer.. But I would give it another try.

Great Doctor. He was not condescending or judgemental. He addressed my concerns appropriately and gave me good advice to not panic about my health situation. He also explained that information on Google can make anyone anxious about HIV and that the post exposure prophylaxis I am taking can still work to prevent me from developing HIV even if taken after 72 and a half hours.

This is the second time I've used Just Answer. Both times the "experts" have been knowledgeable, helpful, and solved the problem. The first time was a refrigerator; this time a clothes dryer. I'd use it again if I have a problem with an appliance. The only thing I dislike is not knowing in advance how much it's going to cost.

I am very pleased with what the Vet recommended for me to do about an issue I was having with my dog. The Vet was patient, understanding and gave me expert advice that I believe will help with my dog’s issue. I feel confident that if I use the step by step instructions the Vet gave me it will eliminate the issue I have been having with my dog getting fully potty trained.

Rohits, Was very patient with helping me with my husband's computer. We are both senior citizens and it takes us a little time to navigate the sections of the computer to resolve a problem. He was great! We hope we get him again if we have another problem.

She looked at the pictures I provided and gave a diagnosis and next course of action. She answered all my questions about how to treat according to my tank and gave me great advice about when to do water changes and what medicine I can use and where to find it.

Barrister, was a big help on my questions I had. I have more legwork to do but at least it gave me peace of mind on what I can do to pursue this issue with escrow fraud. Looking for a lawyer now that could handle my case and answer more questions. Thank you.

Very courteous and fixed my issue. Pleasant to speak with and knowledgeable of the issue I was having with my Yahoo email account. He was very patient with me and I never felt he was in a rush to get off the phone. I would recommend his services to all my family and friends.

The answers I received, and insights were professional, accurate I believe, with empathy, genuine concern. Knowledgeable information. And very helpful to me in deciding my next step.. I felt my questions were not rushed, being answered. I felt was well worth the membership fee, and I feel this service was honest, and helpful.

Matthew understood my question and made sure I had the video tool to fix my problem. He was patient with my description and asked the appropriate questions. He took responsibility for making sure I was comfortable with his answer. I felt empowered by his response.

I was looking for help with my dog's ear problem, I couldn’t get in with my vet till Monday and Emergency vets are so expensive! I was a little skeptical but Dr. Maria was great, asked questions and I sent a picture. And was quickly given advice on what I need for my baby!

I was satisfied with the result of the outcome and speed of the service and the politeness of the the individual who provided the service well done. My issues was resolved with speed and politeness. I will definitely recommend your company to relatives and friends. Well done. I will definitely return back because of the high level of good service.

AnnaMarie is very knowledgeable and was able to help me really fast. This was my problem for months now and I am glad that I get to fix it because of her. The conversation was fast and I did not have a hard time because she gave me clear instructions on how to solve the issue on my iPad.

I was impressed with the efficiency and accurate information at answering my medical concerns. It has truly helped me decide on the next steps in my healthcare. I liked that there was no line to wait in and that I could speak to a healthcare professional online.

The lawyers with Just Answer are a genuine blessing. You receive great advice and direction quickly. It's important to recognize that they are receiving a snapshot of information. The advice that I have received has been thorough and kind despite the circumstances.

Quick response; everything explained so that I could understand. Very good to work with - efficient employees; pleasant demeanor. I worked with several persons and all were very good to work with on the chat line. Answers were direct and very helpful.

Great communication. Professional person, I would recommend to anyone. This guy responds very quickly and professionally, every question he answers professionally. I really enjoy using this Just Answer program, it gives me full range of correct answers.

I was extremely satisfied with the answer I got from AJ. I totally recommend his advise to anyone looking for it. The question was a complex one, and I thought it was going to be answered in blocks however it was a straight answer with no bull. Thank you.

After checking the code as advised. I was given a description of the code in plain English. He advised what the code was and how to clear the code. I was also informed where the part was and what to check for. I was also advised that I may need to check the battery to ensure Re it was in good condition. This since it failed to start and had to get a jump. I was very satisfied with the service and if other problems come up I hope I can get the same mechanic.

Mike was so smart and informative. He really gave me a confidence boost that I was needing. He was always polite, never derogatory. I didn't know about this legal help until a close friend remembered how helpful they had been for her. I will be well prepared for my next meeting with my employer.

Quickly answered my questions regarding a quit claim deed and real estate excise tax. Elizabeth was friendly and thoroughly reviewed my documents. She also let me know I could favorite her to add her as a favorite so I could contact her again. Highly Recommended.

Received a lot of great information that I couldn't find anywhere else. Kevin knew more about my Mustang's engine and the Pro Super Charger, horsepower, RPMs that I could find in any books. Would use your website over all other sites.

I was having an issue with the Calendar app on my IPhone 14 Pro and Andrew H was able to help with a reset so that my appointments and appointment times were corrected and became accurate. Additionally Google was trying to aggressively force me into using it as my browser. Andrew H directed me through Settings to change some of the settings for Google so it would stop trying to force me into their realm. Andrew was very helpful, gave me a printed list of instructions for both issues which I saved to my note pad and can refer to if the issues arise again. I would highly recommend utilizing JustAnswer!!

I realized that I have very preliminary things to do before further troubleshooting. I have yet to receive the vehicle back from the computer technician, I was describing what the computer technician said they were saying to the Just answer mechanic.

As Executor of an estate, I had question about my rights to continue a lawsuit filed by the deceased before his death. I received a prompt, knowledgeable, friendly response. This service has been useful in clearing some foggy as I pursue next steps.

Advertised that it would only be the $5 refunded fee and then got charged $65 the next day even though I closed my account immediately after my questions were answered that day. Refused to give me a refund and claimed it was “prominently displayed on the website.” This is absolutely not true and this is clearly a trend because the company had a lawsuit filed against them for this EXACT same thing in April 2025.

I never knew this system was available, so was pleasantly surprise when I found it. I believe all my questions were answered with knowledge about the condition and treatment of my dog that I described to her. She mentioned using a cough syrup that humans use--which I did not believe dogs should take. She then spelled out the specifics of which one I should use on my dog.

This was a very good experience. The mechanic was knowledgeable and insightful to the point of being one step ahead of me. I was surprised to find that online help of this nature was not only available but excellent. He provided me with the proper wiring diagrams I needed to see the information necessary to complete my electrical fix. Not easy for a home mechanic like me.

Dr. ** was great; the communication was aces. Will recommend to our family this site for their animal emergencies. Again, wife and I are really grateful to Dr. **. The whole staff was awesome, wait time for a vet was very minimal, and Dr. ** had our remedy of our lab's issue within minutes on what we needed to do. Definitely could not have asked for a more complete session that we could have understood and talked to us straight on what we could do for our lab.

Great help. After putting aside the phone the tech got right back to me. She was very helpful and offered to help fix things beyond the minimum. Anyway it is done and fixed. I was unsure if the site was reliable. And it is so I will use this again for sure.

Legal Eagle was a lot of help with my unique legal situation, and answered everything to a T. I will definitely will be coming back if any other problems arise. I didn't think that I could get legal advice via chat. Just answer starts off with AI but then transfers you to a real attorney after some basic information is gathered.

Nora was great. She answered my questions and gave me some good background information about the maker and gave me a value range for the doll. Since I am planning on selling it but was worried that it was altered this was extremely helpful. It took some time but definitely worth it.

I needed an answer about a wild scrub jay that I’ve befriended and I received a specific answer to my problem. I needed to know why this bird was looking so scraggly and losing feathers. I was worried that she might be sick but the doctor explained that scrub jays molt from July to October and this is the last day of July so what a relief. Excellent service.

Our session was interrupted the first day because I had to go to a meeting. The second day I asked if Daniel was available, but solved my problem before he could reply.. It's a great service and I will use it again if the need arises. Thank you, Daniel! For more detail, read my last text to Daniel.

Blake answered all my questions and gave me the next step to pursue in solving my problem. Hope it works. Blake was trying to solve a check engine code, p0741 for a 2016 Honda CR-V problem. I didn't receive satisfaction from servicing dealer. Blake provided a better selection of options.

Just Answer is a racket. I would also say that about Uber as they transferred me to Just Answer for a $5 fully refundable fee. And the specialist was a joke. When I saw that they charged my credit card $48, I argued with them to get a refund. They supposedly have cancelled my membership but of course no refund. I would not trust them for anything. I have disputed it on my credit card account as well. Will have to wait to see if that goes through. Run, don't walk from these guys and any business who asks you to pay for their technical assistance. It's a scam!!!!

Doctor answered my question after telling them what the issues were. I was very pleased with the assessment and feel better that I can manage this injury at home. Justanswer was a great service and I will definitely be using them again for any other minor medical conditions I face in the Future

Dr ** was very helpful and after sending a picture I’m confident that I got it all taken care of. She recommended the care needed and now I’m sure all is going to be better and if in a few days it’s not better I can get back to her.

The person answered all my questions, gave me so much important information to help me along the way that I hadn't thought of and he also made sure if I had any further questions to feel free to call back!! Amazing help!! I would 100% recommend them! Thanks for my help

I had a dead 2020 Ford Escape Hybrid one evening. I was concerned it was the battery. Judah was able to confirm that for me and gave me good advice regarding charging the battery, jump starting in the future and battery replacement options. Very helpful and efficient. It was after 9 PM in the evening and he responded immediately. Very valuable to me. Thank you.

I was connected with three staff members, all very professional & helpful. Matthew walked me through the issue with much detail to fix and to keep this from happening in the future. My issue was simple to fix, but not if you don’t have the knowledge. The experts are there and can get you back on track with much relief! Thanks.

Discussed the latest changes in OBBBA and whether pooling of employers is now allowed. It was suggested that I wait until the IRS has had a chance to issue their own interpretation about the changes made in OBBBA. This is not an effective tool for a customer-focused company to be using.

I was in a panic at 2:30 a.m. Kitten was acting odd and felt warm. He had licked flea med 24 hours prior. I did a Google search on the possible reactions and was very concerned. "Just Answer" popped up with a chatbot and I started engaging. Quickly saw great Trustpilot rating and continued. My phone blocked the vet call as spam so we continued online. Wonderful and quick back & forth to discuss possible cause and supportive care. Being a rescuer, I had fluids and antibiotic and was able to start helping this baby feel better. Vet was great, wonderful advice, easy to follow and compassionate. I will definitely use this service again and will tell my other rescuer and pet friends about it! THANKS for the peace of mind, Dr. **, and support in an otherwise scary middle of the night experience!

It appears both units are defective and I have been advised by the company to dispose of them after they watched the videos. I was advised by Tim to use a Q-tip to clean the pin holes and slightly bend the pins outwards to see if it makes contact. Tim was very responsive and helpful. I'll give his suggestion a try to see if that turns the bulbs on. If not, I'll just have to recycle the units. I would not suggest ordering this product. To have received the original unit and the replacement unit as defective merchandise is very disappointing and frustrating.

Randi was amazing. He hung out with me while we went through each step of the process of removing the old GFCI, which I actually had to cut off then exposing the necessary wires at a length that worked …. Figuring out the wires and may finally getting them in. I sent pictures along the way and he was just fantastic.!! And it’s working again!!!!

My manager downgraded my rating citing my FMLA absences caused problems at work because staff needed me. I was advised that this is illegal and I can file a complaint to Dept of Labor. She was very knowledgeable and grasped the situation very accurately. Also a great sense of humor and helped me understand my rights.

Had rear brakes replaced with 17% left on the pad life, the front was 50%, after driving 1500 miles the rear was 98%, the front was still 50%, he explained to me the front brakes are more heavy duty than the rear brakes, that is normal wear, I’ll have them checked when I have the truck in for service, the service tech was very helpful….

The lawyer was quick, clear on each aspect of the document. What was correct and incorrect. Gave steps on how to verify the document and have the proper paperwork for the courts to verify that I did follow the correct procedures. The error was not mine. I am very happy with my service.

Answered my questions in detailed. She gave me concrete examples and concrete definitions more than looking online would. Defined and quantified gray area subject words. Normally looking up online would not clarify these kinds of words. Also gave me best and worst case scenarios. Would recommend this to friend and family members.

Wow! I am very impressed and happy with this app. David was very professional and helpful. Hire more people just like him! I will definitely use this service again. It was pretty quick and easy to use, especially for an old gal like me. Thank you and talk with you again soon!

Discussed VSA module issues and some troubleshooting, also received cost comparison for used vs new pricing on the module; tech was knowledgeable as well as prompt in replying to all questions and concerns - my problem is not solved, but I have a better idea of what is potentially wrong, and a few steps to try before slapping a very expensive part on the car.

Attempted to send money via Venmo. Investigation into the issue revealed bank account was locked due to fraud attempts. Wasn’t any issue with Venmo. Problem resolved through communication with banking facilities. No further issues detected.

I am very pleased with the advice I received from the veterinarian. Each of my concerns and questions was answered in an informative and detailed manner. I would recommend this service to everyone. It's comforting to received advice from a professional without having to leave your house. Speaking with the veterinarian gave me different options and treatments to pursue.

I wasn’t sure about this at the beginning because not everyone is truthful about what they can do. I have asked several different experts and usually over the weekends or at night. I have not been disappointed once. It’s great peace of mind having this resource at my fingertips. I can’t say enough about the positive experience I have had every single time.

My lawn mower has a rattle when drive is engaged and wanted to know if the rattle came from the motor or the drive. After discussing with the expert, and troubleshooting a little bit, we determined I needed to do a little more troubleshooting myself on the mower (which he guided me through) to determine where it was coming from. We then discussed what actions to take, depending on if it came from the motor or the drive. I am very happy with the expert, his knowledge and his help in getting me to the point on knowing what to do to fix the problem with my mower.

The attorney provided an outstanding legal review of my Pre-Hearing Procedural Clarification Memorandum and followed up with a revised draft that was clear, strategic, and polished. They demonstrated deep expertise in EEOC procedures, jurisdictional rules, and federal employment law. Their feedback was both encouraging and constructively critical—pointing out areas for clarification, technical risk, and tone refinement, all of which helped strengthen my case. I especially appreciated their ability to distill complex legal concepts into practical, actionable recommendations. Their work not only helped me refine my submission but also gave me more confidence going into the next stage of the EEOC process. Highly recommend for anyone dealing with complex federal-sector EEO matters.

I was concerned about food my dog ingested and contacted the service to consult. The Vet was very helpful in providing concise and helpful information for my questions and concerns! In so she provided with reference information that alleviated my concerns. She provided follow up information that gave me directions in the event that I needed to reach back out.

Lost power to boat while running. My tech walked me through steps to test and diagnose the problem. The boat is back and running in top condition. It ended up being a simple fuse issue. Thank you so much for the help!!! Saved me a ton of money. I will use this service again in the future.

My Roadking sputters or runs poorly at maintained speeds but runs really good when the throttle is twisted, I had replace the fuel pump and pressure regulator, The Mechanic gave a roadmap to look into and cleared up things I wasn't sure of, which included getting the fuel pressure checked by a correct fuel pressure meter, and to check connections and wiring associated with throttle positioning.

Quickly connected to a vet she was very helpful and professional. Luckily, my dog was weight was enough that one grape not hurt her. One grape for every 10 pounds of weight for toxicity. Dr Eva ** said I could ask for her again if I had any problems, when she is online.

I talked with a lawyer and she was nice, helpful and explained everything so I could understand if I have any more questions. I would like to use her again. I contacted her through the web. She told me there is also an app which I didn't know. Thank you JustAnswer.

Everything went perfect. Very good. Service was courteous. Informations very well detailed, the recommendations of agent and choices were very well explained. We felt very comfortable during our searches with the agent. Agent was very pleasant, was attentive to our needs and request. Understood very well what we were looking for. Very nice experience as it was our first time. We recommend the service. Very happy. Best regards.

She was very precise in her answer, and I was completely satisfied with her answer. The end result was that I would have to file next year's return to receive my previous federal w/h. She was pleasant in her answer and was very nice to chat with. I would recommend her to continue with her career.

Billing issues on suspicious medical billing, had to get advice on where I could start to investigate if there was fraud or billing error on their behalf. I received sound advice. I will proceed with what I was advised and take strong measures to deal with this issue. Thanks for the info.

I tried to place an ORDER of BOOKS. I needed to CHANGE to another Credit Card. The ThriftBooks form would not allow me to make the change. My credit card ZIP code is DIFFERENT from my home address. Again, the form did not provide a way to do it. I NEED a LIVE PERSON to HELP me place my order. Thank you.

I needed to cancel an app and was having problems doing so. Technician was able to do it in a very short time. I had been trying to cancel for several days but was not able to. I just needed to provide my name and email address, which I was assured would be used for no other purposes.

My 12 yr old Trixie is having a very difficult time since new fur baby joined household. She acts like she wants to eat the little one when she sees her. Kidding and batting at her. Older kitty is 15 lbs and new kitten 3 lbs so I’m on alert. I keep the separated for the most part and never together especially when I go out. Drs suggestions were right on target and he added one my Vet had not. Kitty **. I’m going to try them. Thank you for all your help.

My Shih Tzu seem to be very sick. I asked for help with my 15 year old Shih Tzu. He suggested an Emergency Clinic. I used the online service to take him to an Emergency clinic in my area. After we got there he became more active. It was an upset stomach. He must have eaten something Not for him.

I called because I was having some swelling and hives all over. The doctor spoke with me and had me immediately onto the ER or urgent care. I chose the ER bc the urgent cares aren’t open here as late. This was good advice. The ER doc ended up treating me with IV meds and whimpers which I received rx for **. I appreciate the advice received in furthering my care.

My five year old LG front load washer won’t drain and is still throwing an OE error code, even after I installed a new drain pump. I need a new part. The Tech was extremely helpful providing the part number, and where to get it and how to install it. He was Very professional and courteous. He Answered quickly and precisely.

Quinn was excellent. I need to continue the conversation with him. He is well versed in boat motors and has a lot of experience with boat motors. Please advise on how you do that. I still need to continue our conversation because I still have more that need answered by Quinn. Thank you. Maggie

Your mechanic listened carefully as I told him the issues I was having and gave clear instructions on how to resolve the issue. It appears the battery that I changed in my FOB was low quality, but he showed me I could still start the car by pressing the FOB directly on the start button. He then recommended a better brand of battery. I was expecting to have to have my car towed to my mechanic, and instead, I had the problem identified quickly and at practically no expense!

It took a bit of time for the doctor to answer my questions but she did and I appreciate that. I needed to be seen in person by a physician and I decided upon her advice to go to the nearby emergency room. I didn’t want to go unnecessarily. I had a cat bite that was getting infected and, in her opinion needed treatment before the weekend was over. I think my age and the fact that I’m diabetic influenced her recommendation.

Originally Tony struggled with trying to help me out. My remote would turn on for three seconds and then go off. My motor was not sending a signal. Tony, took the time to talk to somebody else who suggested that maybe since I had two batteries in a series, maybe one of them was bad, I went and got a voltmeter and checked it and that is what the problem was.

While I read bone broth with no sodium is good for dogs I failed when giving it to my Chihuahuas to notice the ingredients had garlic and onion in it at 7am!!! I reached out to JustAnswer and immediately got help. My concerns while valid were quickly put to rest & I was able to know my dogs would be fine. Would highly recommend.

Although the experience was good, the advice wasn't worth $44. All he was given me advice. He was very professional and knowledgeable, but again was the advice worth $44, No! I think that people should not be taken advantage of. In the future your company should not be allowed to charge someone that kinda of money just for advice. You cannot justify your company's actions for the charge.

He not only addressed the issue but he explained in detail how he got to the solution. Will definitely use this service again when something else comes up. It is nice to be able to get access to experience technicians when the needs arise. Had to go through 2 other technicians before finding one that knew how to address it.

Loops over and over so it is disconnected. My son will be here tonight and tomorrow. I have the number to call Dish support. I will have him call tomorrow 7/26/25. I believe the hopper needs to be replaced because he did all of the technical ways to solve the problem when he was here last week. He will be able to give you the best information available. He knows more about it than I do.

Low fuel pressure. Will change fuel pump and pressure regulator. Spent a lot of time trying to figure it out myself. Changed a lot of parts. Just needed someone with a little more experience I guess. Ted did a great job explaining how my system was one of the first models and how it was upgraded to run a lift pump in addition to the main fuel pump. Thanks again.

The door to our microwave would not open. We were told that unit is around 20 years old so parts may not even be available. James told us to remove the unit but we're 78 and will wait a week until the appliance repair company that you recommended can come for a house call.

The technician tried to connect with me at least twice. Unfortunately I was called into a long meeting with no phones allowed. When I was finally available my issue was fixed. Apparently the tech was able to correct problem. When I finally could check my computer all systems were operating properly.