JustAnswer.com Reviews

My dash cluster read "No Fuse" when I started and my key fob would not unlock my doors. I called two dealerships and 2 repair shops and got the same answer, it's a electrical issue and we are 6-8 weeks out before we could look at it. I got online to Just Answer and talked to Eric a Chrysler mechanic. Within about 8 emails back and forth checking and trying different things Eric sent me a diagram of the fuse panel and high lighted 6 possible fused the IOD controlled which effect the communication of the door locks and wireless connection to my car. I found one fuse that kept blowing and it was fuse 14.

Our 10 year old dog had chronic diarrhea with a significant amount of bright red blood in it (and on his fur following each session). It was a weekend so I contacted this site and emailed/texted with a vet who, after learning we did not wish to get him to the emergency vet clinic in town, recommended getting some anti-diarrhea liquid which we were able to obtain through Petco. We started him on it immediately and, after 2 days, it was pretty much cleared up (he was on his third day of the diarrhea). I didn't even know that existed, but we will now have it in our house and our dogs' first aid kit. We took him in to our regular vet today so that he could be thoroughly checked out to make sure we weren't overlooking something serious (the blood and amount was scary) and, after bloodwork and exam, he was fully cleared as being healthy.

I just moved to a small town and could not find a vet to take my cat to for an emergency. She hadn’t been feeling good for 2 days and the only appt I could get was 4 days out and they were reluctant to take a new customer. (I really hate this town). So I went online looking for answers and found Just Answer where for $30 I could actually speak to a vet or a vet tech.

I spoke with a Certified Toyota Mechanic and after reviewing my issue and my suspicions, he confirmed that my suspicions were correct. I was able to get some charges removed or reduced from my bill, but because I didn't have them save the disputed part and could not prove that the mechanic at the Toyota dealership broke it, I did suffer a $200 loss. He was right to tell me to dispute it and try to get a reduction in my charges. My son, my son-in-law, and my boyfriend all had said basically what your mechanic told me and after going over the location of parts and where they work with my son-in-law, I am even more convinced that all of us were right and that I was lied to by the service department. Please make sure that you have them hold the parts until you are sure that you have no questions and are totally satisfied with work done.

Have a very sick Yorkie and all local Vets were closed until July 6. I had used Just Answer in the past, so used it again. Great service, and the Veterinarian who took my questions responded with enough information for me to know what to watch for. My pup needs a doctor, but the 2 that serve our city were closed. Today I reached 3 others in our general area, and none would see our Yorkie....said they were booked up. So not much I could do but keep my dog comfortable, watch him closely, and hope our local Vet will see him tomorrow. I feel pretty certain we will have to put him on his journey across the Rainbow Bridge. He's lost all bodily functions, hasn't eaten in 4 days, drinks water and regurgitates it. He can't walk too far, and when he tries, he often falls over, so will lie down and sleep wherever he falls. I truly appreciate all the help Dr. ** provided.

I signed up for the service trying to get good answers to a medical issue with my dog. The service gave a trial period which I canceled on the APP prior to finishing. The JustAnswer site continued to charge fees for months after. I found it on my credit card a few months after pending. I emailed customer service to end the service and get my latest month fees which were pending. They refused to cancel the charge and said I would still have service for another month even after I had canceled. To boot the advice given was to see a vet. This is a scam service.

Was told to clean the combustion chamber to ensure it was clear. While doing that I also checked the air mixer tube and found an almost invisible spider web. When both were cleaned, the heater started and stayed lit. Thank you!

Matt was the just answer helper he was in England so time difference was a problem. I set out what I had done on the truck and he came back and suggested it would be worth trying this adjustment. I tried it and bingo we were on the right road. After more adjusting we were able to rectify the problem so he was very helpful in telling where to look. Thanks Matt.

We don’t have many vets who handle exotic pets in my area, let alone chickens. Those select few that do aren’t looking at chickens right now because of avian flu. We recently had an emergency with my chicken needing emergency surgery and we were able to get all the advice we needed for the surgery (my mom has been a surgeon for 10 years) and recovery for my tiny chicken. I have only worked with one vet so far but she has answered all my questions and made this entire process so much easier. I honestly thought I would lose my chicken over mother's day weekend but through JustAnswer she is recovering so quickly and will be out with her sisters soon.

My wife spent a week in the hospital for pneumonia, after the many blood test, was diagnosed with leukemia, at 11;00 pm or later after a long visit at the hospital, I would "Ask a doctor" a question, the responses were quick. And very very helpful. My mind would race with “what if”. The responding, Just Ask, doctors would allow me to relax and process more clearly.