JustAnswer.com

He gave me a few ideas as to what was wrong with my refrigerator which I appreciated. I paid $2 to speak to someone and then noticed a charge of $40. I didn’t know about the charge and found it to be a bit high. I believe the advice I get from Norcold should be free since I paid a lot of money for my trailer and their product is defective.

I left messages twice for the repair company, who Whirlpool sent for the same problem before, to ask for tech support. After the third call, tried everything she had available but nothing fixed the problem. She said no one available until. Aug. 29. I told her thanks for nothing. Called Whirlpool since I have an extended warranty with them. The person who answered after being on hold for hours told me same thing so I resorted to the internet at Whirlpool repair but he gave me the same solutions that didn't work. I reached out to the Just Answer for help at his advice. The first thing, explained the problem, he consulted his troubleshooting guide, and we reset the child lock in just a few minutes. I started my laundry at 8am but it was 5pm when your technician helped me and I started the first load. Thank you so very much for knowledgeable, efficient, and fast service.

The interaction with the technician was great. Very professional and experienced. Most of the communication was texting by mobile phone. I realized afterward that the technician's phone number was from California and I will be charged extra on my mobile bill because I don't have free texting to USA. It is disappointing that I wasn't made aware that I was texting to USA. I would like to know how to avoid this in future. Thanks

I was giving my husband his ** and I dropped one. Like lightning my dog had it. I tried getting it but found nothing in her mouth. I called our Vet and the recording gave me the emergency number. I called and they were 75 miles away. Out of desperation I went to Google and wrote, “my little dog just swallowed 1200 mg **. What can I do?” I scanned the options and picked the one with 24/7 emergency call with a vet. The viral asst contacted me immediately, asked me some questions about the incident and dog..and immediately connected me with a vet. Phew! They were precise in their instructions, step by step telling me what to do. I followed their advice and 2 days later, she is fine! I am so grateful how everything played out. They helped me save my baby girl.

Rushed my cat to the 24-hour vet hospital when I realized he was ODed on his traveling sedative about nine hours after the last dose. The instructions were blurry and partially illegible because another liquid sedative leaked on label plus my truck's interior lighting isn't the brightest. l His symptoms were startling and dramatically more profound than when he exited the truck so much so that that the last time I'd seen cats with some similar symptoms they were irreversibly dying. Soooo...arriving at the hospital I was shocked and grief stricken...to find it had no vets on duty. Staff said another SHOULD be open (and staffed with a vet?) about 40 minutes away and also mentioned a couple of on-line companies dealing with veterinary and related poisoning issues. I decided to return home (seven minutes away), jump on the computer, and contacted this company which staff recommended I contact first.

I gave my cat double the amount of medication he was supposed to get and the vet at Just Answer answered my concerns without me having to go to emergency vet during a hurricane. If I ever have something like this happen again I would definitely contact Just Answer instead of running to the vet ER in the middle of the night.

Carol was very prompt & her explanation were clear & conscise regarding the value of my item. I still am hopeful that she or someone can tell me how to sell this item preferably locally in Norristown PA. I am not one to blab on so this is all I have to say A personal thank you to Carol

Had a problem with driver climate control. Technician was spot on with diagnosis and even sent diagram of exact location. I was able to change part and fix problem. Probably saved me 3-500$ if I had taken it to a dealer.

The agent that helped me was very patient and knowledgeable about my problem. Waiting on parts he recommended to arrive to make the repairs he suggested. He told me that my problem was quite common and that his recommendation should solve my problem.

I had an urgent problem relating to septic tank drainage flowing into a neighbouring field, (Whilst In the process of selling my property) since it had been draining that way for over 70 years, and during my occupation for over 20 years, then I was advised a prescriptive right had been establish. The thanks.