JustAnswer Reviews

I was directed to this company because I mistakenly ordered four orders of groceries yesterday from Super 1/ Brookshires instead of one order. First time that this has happened to me Thank GOD. Two of the orders were cancelled and refunded. The status of the other two orders was unknown. The Staff of Just Answer was very helpful with understanding my problem and guiding me to a resolution. I was directed to a technician for further assistance. However, I had difficulty understanding him because of my hearing loss and his very heavy accent.

Jarid was great. My only issue was that it wasn't made clear that I would be charged a $65 monthly membership fee after my $5 enrollment charge (a bit of a bait and switch I think). I will likely cancel at the end of the month since I don't know when I will another expert. Please confirm that my monthly fee enables me to follow up with more questions to an expert (like Jarid again if I need to do so)? I assume my membership can then be renewed for another $65 fee for a month if I want to do so at some future date?

Very involved. Knowledgeable. Gave great advice. Listened and showed empathy to our situation. She’s amazing. Direct. And knows her stuff. We’ve been able to get a more qualified legal aid attorney for my boyfriend and he’s really helped in giving more information on the outcome of his trial. I really want to thank Candice because I do believe she gave me the necessary advice in order to get things moving forward.

Truly, Blake was BEYOND fantastic. I've been juggling paramedic school and an appeal in the Administrative Law Courts against a STATE agency completely, and VERY unwillingly, pro se. If you don't know, that means "HA. You're on your own, kid!" Most attorneys in my area don't want to touch the case because while I "have a compelling case, Unemployment is notoriously difficult. [I] could be right in all the ways that matter and still lose. I even know Pro Bono attorneys that don't take those cases anymore." How sad is that? Welp. Lonely solo fight I go because I'm angry. I'm angry because I deserve to have my voice heard dang it and this isn't just for me. I feel terrible for all the others that simply don't have the gremlin levels of tenacity that I do find the skills or resources needed to claw my way to proper due process.

I received an intimidating letter from a person demanding money for an incident that happened. I was not sure of my legal rights. I searched the internet for 2 days, I came across this site several times. I spoke with several lawyers that would not help me. My anxiety and panic started to grow. So I finally went back to the site and answered a few questions. I was connected to a lawyer in minutes.

Just Answers is horrible, they say you're only going to be charged a nominal fee like $5 but actually you're signing up for a monthly membership that currently costs $65 per month! So it is a total bait and switch!

Excellent support. He was patient and knowledgeable.

I had questions on a prescription that I was going to be taking in my suitcase on a trip and the doctor was very helpful.

It was refreshing to get Tech support that resolved the issue immediately without a lot of unnecessary trial and error. Thanks for the expert advice and service.

Great, Mr. ** was very good and did all the things required to set me up. It was very helpful working with him. Thank you.

I am very inexperienced in the online world. Speaking with Linda was wonderful. She knew the answers to all my questions. It was a very good interaction

Tech was very helpful, professional, didn't clutter the conversation with technical terms.

Connected quickly and had it fixed in no time! Great service.

The experience was quick even though the nurse and Dr ** asked many questions about my condition. I felt like I overreacted initially, however I was glad I did make the contact. I wasn’t sure what damage I might have done to my throat because of the swelling and burning I was experiencing. I’m grateful for the help and support I received.

MD was friendly and full of knowledge. Made me feel comfortable, and I felt he was very approachable. Thank you very much.

David got me all set up in a matter of minutes after I had spent two hours on trying to set up a new transponder yesterday.

Excellent interview; very concerned and considerate. Everyone involved expressed sincere compassion and love for the deceased and for me.

Very helpful, gave me choices I had not thought about. He offered several options and really helped me out! Thank you!

I was trying to figure out what I needed to do to get a ride with Lyft and Brian ** was great at helping me figure out what to do. His help is and was truly appreciated and needed.

Justino was articulate and patient and answered all inquiries with speed and thoroughness.

It was a pleasure to speak to this young woman, she was knowledgeable, respectful and most helpful. When she found out my needs, she was able to refer me to a technician who was just as helpful and knowledgeable. As an aside, I LOVE speaking to people all over the globe!! I was complimentary, because everybody needs a good job, and technology is fascinating to me. I almost never connect with people in the United States, and that's totally okay. No matter where my call ends up, I speak to people who deserve respect for their hard work and dedication.

Ben did awesome, me not being tech savvy he was great! Thank you so much!!!

Randall was great, have assured him I will be back with other issues/questions.

Always have a great experience. Very insightful and informative.

Dr ** was very helpful and compassionate. Will be getting to local vet monday.

NOW I UNDERSTAND MY PROBLEM, AND UNDERSTAND WHAT I HAVE TO DO.

I did not choose “JustAnswer”. It came to me as I was looking into how to freeze my account. But it was really helpful. They got me to a person who walked me through what I needed to do to freeze or unfreeze my account. Now that I do know about it, I would choose it next time I need help.

The AI connection and service was successful. However, why I had to pay $5 to get it is unreasonable when I already pay for Verizon customer support with my monthly service payment.

This process was simple and effective. I am more than satisfied with the entire process.

Just Answer has advanced technology and AI integration which evidently makes just answer superior in their law assistance, legal support and law analysis business platform. But what I found even more impressive than the advanced technology in law analysis on the just answer legal business platform was attorney **, esq. Who was discerning, expert, intellectual and encouraging in U.S. Law, the legal question and law matter opined by just answer, and attorney **, esq. Highly recommended to all. Strong, kudos!!

I was extremely concerned when our 12 y.o. Blind diabetic maltipoo just stopped moving and it scared me. I was able to work through it with D. ** in just a few minutes! Unbelievable! My little dog is her usual self!!!

I was very pleased with the service. I'm now going to call number provided.

Very helpful and patient with this old lady. Thank you.

After trying unsuccessfully to get local help, the technician was able to log on to my computer and help with hacking issues from my email, on both my computer and my phone.

Shahid helped and he's Fantastic! Was a very good help. Took care of all problems.

Much better response. I'm very pleased with your help.

All of my questions were answered completely, satisfactorily and with details.

A real Boy Scout, helpful, and knowledgeable, I normally don't like chats with someone I don't know. If I was having a picnic tomorrow I'd invite him right away.

Excellent, friendly help with full understanding of the issues.

Dr Jessica was most helpful and informative. I appreciated her time and expertise. Also, she was very cordial.