JustAnswer Reviews

Extremely helpful. Thank you, my questions were answered. Will use this information to proceed with my decision. Answers were given in a short time and positive. Professional, courteous, knowledgeable.

Question about death benefit (one-time) was answered. I'm not eligible as I'm not a spouse or a minor child. I was only a caretaker & daughter for my 103-year-old mother who passed away in January 2026.

TECH (Amit **) was not patient enough to help me solve my problem. He did not answer my questions and want to dismiss my call ASAP. I was charged twice total of $86 (5 $ plus 38 $). Kindly REFUND my money back to the credit card I used. I still have the same problem. Thank you.

Aziz explain very well what the problem could be, I hope will help, I could not try today. It is evening and raining outside, but he did explain all and gave me the link where I can find some additional help, thank you.

I'll follow up if this work. Had questions about power issue on my LG washing machine. I supplied model number and symptoms. Within five minutes of questions and answers with a little hands on diagnostics Dwane Tech/ELE came to a good conclusion. Gave me a part number and will hopefully save me hundreds.

My puppy was having stomach issues, and I thought I wouldn't find a vet to talk to at 3:00 am, but I found one, and the Vet was very helpful and gave me advice on how to fix my puppy's stomach problem. I was very happy with our chat and glad to reach out to someone who called me right away.

Paul the Apple tech was awesome. He helped me with something I had been trying to figure out on my new iphone for the last 3 days! He was patient and guided me through the process until we figured out the issue. I will use his help and recommend him on this platform for sure!

Larry gathered the necessary information, confirmed, and answered with recommendations quickly and effectively. I was very worried the problem would be more complicated and may require full replacement, but he pointed out several other more likely factors that would be more likely to provide a long-term solution.

Very easy. Got my answer promptly & directed me what I need to do. I’m trying help my brother with this & I didn’t know where to start. So I can follow up with what was provided for us. I was lost. Didn’t know where to start plus my brother ask for my help.

I am very pleased with the advice that Mr. ** gave to me. It made me feel that there is a chance on clearing this mess up. I recommend JustAnswer to anyone that might need help on any type of advice. I am very satisfied. Thank you very much.

Brought clarity to my concerns, now I know how to proceed. He provided guidance on each step I should consider. I feel comfortable asking other questions. Was quick to answer, very professional. I found the information he provided valuable.

Nathan was fantastic. He is smart, highly intelligent and is caring and thoughtful. You are blessed to have him treat him well and thank you for all the help. You made a big impact. I felt protected and understood. Then walked through and helped. Nathan was perfect

I highly recommend this lawyer. She answered every question. So nice. The best online lawyer! I will use this firm again in the future. I am so glad for online services! I was so upset by what the doctor had said. We are so pleased to have answers for our records. Thanks for a great first time experience. I will tell other people about this firm!

If it works it was easy to follow for an older person who this no computer knowledge. The person also talked slow and I could understand except one time and he repeated himself and was very helpful. Your answer was it was too short. He was nice to talk to, easy to understand and I hopefully fix the problem.

Nathan, the expert I dealt with, was very kind, thoughtful, knowledgeable, and extremely helpful. Even though my solution was not resolved due to the age of my current computer, his guidance on steps to take going forward to acquire a new computer was extremely helpful. Bottom line: “well done, good and faithful servant”. Extremely Well Done

Excellent advice given with politeness after getting all the input information. His helpful nature removed all the barrier and clarified the situation with future steps. I highly recommend him to get perfect legal help.

Their answers were clear, intelligent yet simple to understand. Polite and friendly. Asked several questions in order to be clear as to the questions. Always confirmed my questions & answers to theirs.

I can't say enough about the service that Nich M. provides. He responds quickly and the information is accurate and complete. The help that he provides by supply part numbers and drawings makes me more efficient at completing my job.

My cat was having respiratory issues and we were not sure if we needed to go see an emergency vet or not, but the vet we spoke with here was super helpful in advising us on what to do and what to look for and how to treat her for her symptoms.

I really appreciate the services rendered by my expert. He was kind, patient, and extremely knowledgeable. He helped me resolve my issue in a few minutes and assured me that I could follow up with him if and when necessary.

I was very pleased with the prompt attention to my question and solution to my car problem. A green light was flashing with red light hitting the space between driver's and front passenger seats and I did not know what caused it.

Alex is more than helpful and I've got a great idea where I need to go heading forward through this. I definitely recommend using him for any of your legal needs. Is extremely knowledgeable and gets right to the point.

I received excellent and personable counsel from Legal Eagle. Every detail I presented was carefully considered, and the responses were thoughtful, well-informed, honest, and intentional. The guidance I received gave me clarity and confidence going into a very stressful legal situation. I genuinely believe the outcome would have been very different had I not received this feedback. I highly recommend Legal Eagle to anyone navigating a legal matter and looking for an attorney who truly listens. 10/10 experience

I was charged more than I was told for an answer I could have gotten from Google.

I am very pleased with the advice that I received. I feel that I will be able to go to the Social Security office with some knowledge about my situation. She helped me to understand that I will be able to collect my husband's social security (amount) over mine, which is much lower.

It all started with a code. The printer said to turn it off and take it to a service center. I started pricing new printers, thinking that the cost of repair would be more than a new one. When I couldn't find a new printer in my price range I Googled the error code and Just Answer popped up. Okay, I read the description of services and thought I might get the help I needed there. ShrinivasH walked me through both clearing the code 7700 and then connecting my printer and Chromebook. I think he spent over two and a half hours guiding me through screens and info that I could never do on my own.

My question was answered according to the rules/law that I will receive my husband's soc sec amt which is the higher of our soc sec checks. I needed to know if I could receive my husbands soc sec check if he passes away. I understand I would no longer receive mine.

Excellent, prompt and professional advice which is exactly what I needed and was looking for! Jacob was very detailed and I received step-by-step instruction as to next steps and where to go from here. Extremely helpful.

I received excellent help. I would definitely use this service again. I was given multiple options to get rid of a password lock screen which will not allow me to shut the phone off or even restart the phone.

Candice was amazing, helpful, knowledgeable, and kind. She gave us great advice and informed us of our next steps. My boyfriend has 9 counts of drug charges and 1 count of attempted assault on a police officer. The assault is self-defense as he was dragged out of his car window when the doors were unlocked. Court date June 29. Whoever can help us, please let us know. Thank you so much, Candice.

Very helpful and polite/friendly. Easy to understand instructions. A really good first experience with the service. It only took a few minutes to get set up on the site and get the tech on the line helping me.

Dwayne did a phenomenal job walking me through troubleshooting my way through my fridge that wasn’t cooling correctly. And it’s running great now! 👍🏽

VERY patient with me and figured out my issue step by step. I wish most experiences were like this. Although being made to make this review longer is ANNOYING. I was very confused and person figured the problem out. What more do you want!?!

I discussed with the vet that my dog has had a cough for 2 days had vomited the previous day and hadn’t been in a kennel or daycare but he had been around other dogs in the neighborhood. My concern was that it was kennel cough. It was recommended by the phone Veterinarian that he see his veterinarian on Monday.

Great and quick customer service. They answered all my questions with detail and clarity! I was given options on how to proceed and my concerns were heard and solved to the best of their ability, I truly felt seen and I would highly recommend receiving help here if you need it!

I'm sure this type of company is helpful for some people. I don't think I will ever use another online vet. I felt that he was rushing through and basically I paid $65 for him to tell me that there was nothing they could do via video. To be fair he did explain why. That I would have to have it in person visit to a vet. I understand that that's still advice and that's what I'm paying for but I would have been better off just going to a vet that would cost a little bit more to get the same advice and if I wanted to I could have gotten what I needed at the same time.

Sergio was great... I was hesitant to try WD40 but he told me I could and the roller works again. However the credit charge was unexpected and dishonest.. Your platform says it's $2 then suddenly it's $3 and then the actual charge is $55. Not impressed. Despite my positive experience with Sergio, I will be hesitant to use your services again or recommend to others.

Matt was very knowledgeable about what the problem was with my TV. He told me what to buy in order make this old model work with today’s streaming, etc. He also addressed spam calls I’ve been getting and told me about checking with Sonic about potential updates from them.

I just wish I could hire the person I talked to as my attorney. Excellent help, excellent information. I wish my attorney was as good. The person I spoke to was very knowledgeable, very understanding, and gave a lot of good advice. They sent out a list of some attorneys that I can contact because I do not feel that my attorney is representing me the way she should be. The person that I spoke to did a great job and I'm very glad I called. And I will refer to you to other people as well. Thank you very much.

Deston went OVER AND ABOVE in helping in trying to resolve my issue with my Bernina E16. Although we weren't able to "fix" it, we were able to determine suitable ways to resolve the issue to hopefully keep my machine from becoming very large paper weight. His instructions were clear and precise. He also did not "talk" like he was the "expert" and I knew nothing. It was a real joy to work through this for the length of time we did.

I had a wonderful experience. I would certainly use this service again without hesitation. I was given all the answers to my questions, they were prompt to acknowledge my request and offered follow-up questions in order to process my information correctly and efficiently.

The agent, once all of the AI precursors were complete, was overall good. The agent was patient and guided me through 80% of the process of resolving the problem. Towards the end of the process, my call was dropped, and it was impossible to reestablish contact with the live agent without repeating another 25-minute AI-supported initialization process. The agent did not try to contact me after the call was dropped. I consider this failed step to show a lack of professionalism and commitment to the paid/ fee charged service.

Harsh ** was extremely helpful, courteous & knowledgeable about my situation! He also did everything I requested in a timely manner! I would recommend him & Just Answer to anyone who is in need of services regarding subscriptions to be cancelled!

I had an issue with re-occurring charges on my account and was needing to know how to stop them from happening. The tech was so very polite, and showed empathy during a stressful time for me. He was so very helpful and walked me through what to do step by step.

I was satisfied with information I received from the tech. The answers to my problem came in good time with a lot of options put in order of probable cause. I had a gas leaking out of intake on carburetor on an Intech 190 engine. He had list of checking debris in tank and line to checking intake valve sticking.

This company was very professional plus very patient with me!!

Dr ** was responsive and kind, and she was very thorough with the questions she asked and thorough with her instructions. The payment wasn’t overly expensive and I got amazing help for our Oakley. The site is secure and I’m happy with the overall experience. Will definitely be using in the future for all of my pet concerns.

I was having health issues with my kitty. I was at a loss and when I called my vet for guidance, they wanted me to just bring her in. I get it, but I just needed reassurance and guidance. I got that here right away. I’m on the right track and my kitty got the help she needed quickly. Thank you!

Justin was a great legal advocate and took a lot of time answering all my questions thoroughly. He pointed me in the right direction and explained all the steps to take which since we had a text chat was time consuming.

Very helpful. Thanks! Described my condition and symptoms and Doc gave me a detailed response. Very happy with my experience.

Technician Carl **, in a matter of minutes resolved 2 technical issues with my TLC Roku TV. I ran out of patience to resolve these issues.

I have never had an experience like this. I have never tried to get help from anyone on the Internet. Dr. ** was amazing. He answered all of my questions had lots of patience and was just delightful. I would recommend this to anyone that has something going on with your precious animal which we all consider Family this is the place to go. Dr. ** was amazing. I’m so proud of me for being able to find this online. I am not very tech savvy. It was a great experience. Thank you again Dr. **. Take care of yourself and your family.

Amerit solved my problem AND then guided me in the direction I should take to finish the project I hope I can create. I am beyond thrilled for the help he gave me. His patience with my ignorance of computers was so appreciated - words aren't available to express how much I appreciated him.

Had a no crank no start condition after doing a timing belt and alternator for a car brought to me with a dead battery and alternator. Customer was very difficult and overall not a nice person. On day 12 he was demanding his car back to take it elsewhere. My mobile mechanic friend who has more experience than me at first thought it was a pcm issue. Turns out it was a bad camshaft sensor. Customer even had the nerve afterwards when picking up the vehicle to say that his girlfriend was suggesting that as something to replaces they knew the car had other issues. Also was overheating due to a bad radiator cap.

It was an accident that I requested a Lawyer's consultation. But it did end up saving me some time and gave me some good knowledge. So all in all it worked out great. I don’t remember the Lawyer‘s name, but she was very pleasant and very helpful.

While I rate the hardware tech Andy 5 stars for his help and knowledge, I’m not sure Sushii was as clear with his instructions or helpful in explaining the equipment with which he wanted me to work. Looking back, I had already performed most of his fix suggestions when other problems arose (this happens often with DirecTV, I noticed). Sushii did what he could given the extent of his knowledge, but thankfully to Andy, I was on the phone only 3 hours, 2.5 of which were with Sushii. Part of our difficulty was my inability to receive calls since I’d set my iPhone to silence calls from an unknown source, and Sushii couldn’t get thru to check my success with suggested fixes. Not that that mattered, since the problem ended be with the hardware, not the software with which Sushii was familiar.

On their website it stated that I would be charged $5.00 to have my question answered. I just checked my credit card. I was charged $70.00.

Attorney was quick to respond and did a diligent job helping me understand my legal position. I was very worried about being sued but with all of the negligence from my landlord TJ has helped me see I have a strong defense. I would recommend him to anybody and definitely will ask for his services again specifically.

Cloaked screwed up my phone by not erasing all the settings it created. All my voicemail messages were and are lost. I have ZERO good to say about Cloaked, but I will be singing the praises of Just Answer on social media.

Mr ** was simply wonderful - he was patient with this 80 year old man who knows little about computers and is hard of hearing - there is a special place in heaven for him - I cannot say enough good things about him.

Don't open anything regarding "Just Answer." Company says it cost $5.00 for answer, but will take out a lot more saying you joined.

Although my issue was not identified directly, the technician with Yacht Works gave me information to try and identify the problem. I will gather the information requested to solve the issue and will come back to just answers to continue investigating the problem.

I am not at all happy with the service. The expert did not know the basic things. Feel cheated. In fact it looked like some bot is chatting with me.

I needed some quick assurance that my dog was okay until morning. She is acting strangely, tummy warm and rigid. And very quiet, staring. Breathing quickly...not panting. There is no Emergency Vet in my area. The closest vet ER vet is over an hour away and cost $800 to walk in the door. I am retired, widowed, living on Soc Sec. I can afford my vet, they work with me. I began to feel pretty anxious about my dog, and tried to look up her symptoms. The JustAnswer thing popped up.... I gave it a try. I was called quickly, my questions and observations were answered well. Vet was professional, provided good information, and sounded very kind.

My situation was handled very well in a timely manner. The lawyer I spoke with was very professional and advised me how to handle the situation. I have used this service before and have always been satisfied with how I was treated.

I could not be more pleased with the assistance I received from @Ray. He understood the situation and was able to clearly outline each step necessary to resolve our issue. The response was timely and very professional. I would absolutely recommend his services for tax law purposes. The response was not buried in legalese or difficult to understand.

Had an issue with my washing machine. Technician tried to help, but I had to get someone to come and fix it. The issue was the so called $5 refundable fee. They took $70 out instead. This is a scam.

The assistance was great. I do not understand why I was told I would have a five dollar charge that would disappear after being helped and I now have a $43 charge on my card. If I knew I would have to pay $43 to be told to uninstall and reinstall. I could’ve saved a lot of money. And I never did get it installed correctly. I guess thank you.

I have tried since February 16 to get someone to answer the phone in IRS. They answer say one word and hang up because they’re busy. Thank you for being there for me from now on. I will use this number.

I spoke with Joel regarding a home refinance and or HELOC and or cash out. He was very thorough, informative, professional, and personable! We almost went down a financial rabbit hole we may not have gotten out of! Thank you, Joel. Appreciate you!

My assistance I received was A++! About you Bot…not so good. She told me the help would be $5.00. I was charge $38.00 and put on a monthly auto charge!! I think we got that straightened out and I was told there would be a refund.

I have a bad experience. I don't recommend this site. Be careful. An amount of $70 was debited from my account, but it was stated that the fee was $5 refundable when I heterosexually searched for the coins I was looking for... but alas... it is a disguised scam that does not say its name. The request for consent must be clear and precise, but it is not clear with this site.

We were being tricked into enrolling this services without any obvious introduction. We were online trying to find out an entertainment establishment Box Office address and operating hours. However, this “Just Answer” website was attached to this entertainment venue we were interested in, and said live “chat”, agent available 24/7. We assumed this “Chat” was part of the entertainment venue. The AI Agent, Pearl, didn’t answer our questions directly, and did not mention that this particular “chat” was a paid service. The AI agent requested our name, email and phone number for call back purpose. At the near end of the chat session, a prompt came up, stating that a “$5.- Refundable fee” paid by credit cards in order to confirm our request and a Live talking agent will contact us in short moment. We waited it for more than 5 mins, and didn’t see any response from the AI Chat Agent. We disconnected our chat session.

I appreciate the service very much. I can be explicit, knowing that if I am leaving a detail out I can include it in the chat. It's amazing something like this exists. I was able to detail past and recent experience and relay how it applies to my situation, which the doctors were very sympathetic as if I were there address. Local offices often rush you out the door and I understand there are a lot of patients that need to be seen. It's nice just to ask a question, hence Justanswer. Kudos.

Lawyer provided direct, clear and courteous answers directly relevant to my situation and clarified my understanding of the involved risks. I would highly recommend this lawyer for any questions about litigation and related matters.

Professional, clear, empathetic. Clearly explained possible causes and steps I need to take to help my cat. Responded in timely reassuring manner. Kind and polite. Gave me advice that was easy to understand.

The technician was very helpful and gave me some good advice as to what could possibly be the issue with my Vehicle. I will be looking him up again! He did a very good job, just what I needed. Thanks!

I’m happy with the way the chat and the interaction went with the technician. He guided me through all the troubleshooting steps and was very professional and helpful. Unfortunately, the outcome was determined that the control board will have to be replaced, and if not under warranty, a new garage door opener will be needed.

Ron was nice and courteous and helped me to file my1040 correctly for 2025. He explained about the big beautiful tax bill, you go to irs.gov and download new form sch 1-A for persons older than 65 and get to claim an extra $6000 on my 1040 tax form, thank you sincerely, Mary Jane **.

Clear, friendly, understood my Office Jet 8610 printhead problem. I need a new one. Part 950 or 951. But do not remove old printhead before having the new one in hand. Replacement request - get help from Lemarc **.

I didn’t have the information that was needed but figured it out on my own. The technician was very kind and asked all the questions she needed but I was unable to answer them. It’s my own fault. Thanks.

Larry gave me great advice. I really appreciate that. It was very helpful. I told him the issue about my chainsaw on a pole. Then I told him about the sprayer I bought for the yard. He was very honest about what I should do. I’m going to take his advice.

The attorney verified my suspicions so I deleted the information from the call per his instruction. I was grateful for the information but do not want to pay more than the $5 for today. I do not want to be billed $55/month for this.

Larry ** saved me! We had a few laughs but he walked me through the steps I needed to do and it worked. I am very very grateful!! My Ryobi lawnmower would not start and I loved it and was frustrated and Larry had it fixed within minutes and was very patient with me. I wish more people in this world were like him. Sincerely Kathleen.

Dr. ** helped me decide what I should do with my sick pup. I was unsure if a trip to Animal Emergency was necessary. I told her my pup’s symptoms and she felt it best to take her as soon as possible.

The laptop technician was polite and eager to help me. We tried several fixes for my problem and throughout, Laksmann was patient and locked in, finding other fixes when one didn’t work. He solved my problem.

Positive interaction with Kevin and it solved my problem. Thank you.

I really appreciated how honest and straightforward she was with me about my dog. She didn’t try to scare me or sugarcoat anything, which honestly helped calm me down a lot. She explained that it didn’t sound like an emergency or something to panic over, but she still recommended taking him to the vet so he could be properly checked and monitored. I appreciated that balance of being reassuring while still taking my concerns seriously. It’s hard to find someone who is both caring and realistic, and her advice genuinely helped me make the right decision for my dog. Thank you for being kind, professional, and honest throughout the whole situation.

I reached out asking what to look for if my dog consumed onions and was answered very quickly. He told me that she was likely under the toxic threshold but told me what to watch for. The vet has already reached out and assured he would check in tomorrow!

Excellent communication, good understanding of the situation and gave the right advice at the very right time! We were stuck with a default level jack and he help us get out of this unfortunate situation!

This worked out really well for me. The technician was knowledgeable. Understood my description of the problem. Tried the first simple fix and it worked. I didn’t have to call a repair man. That’s always a bonus.

Todd was very knowledgeable about my situation and helped me graciously and efficiently. He was kind and we were able to communicate in English with no problem. The call was not long and he was able to explain the process to me in a way I understood.

The whole process was so simple start to finish. All responses were prompt and thorough. It was recommended that I seek out veterinary assistance and now my cat is on the mend. The online service helped me see what some possible issues were and I felt so much more prepared when we sat down with our vet. I would absolutely recommend this service. They even check back in after.

I asked a question about if I should send money to a platform before receiving money. I got a straight answer and a be cautious recommendation. The guy was prompt and very clear about my question before answering.

My Air Purifier was beeping after a filter change, and when I looked up the instructions, it didn’t really say what to do. I got a hold of JustAnswer, and the technician who helped me gave me good information to stop the beeping. My Air Purifier seems to be working now.

This is a learning experience. Not quite sure how the entire process works. Everyone was courteous and kind. I was just expecting a different outcome. I thought I could order the prescription through your website.

I have a complicated issue with my homeless nephew needing id and documents. I was able to talk through the situation and had resources given to us. She was able to give us links to things that we were not aware of.

The rep was exceptional in helping me. He walked me through the process step by step and was very patient with me. Excellent rep to work with and was very knowledgeable in helping me with my issue which was a battery and power source problem. The directions he gave cleared the issue in 15 minutes.

Expert John ** helped a lot with his knowledge and advice in order to get my Honda CRV air conditioning working properly. I would have liked to tell him all is well, but the chat would not let me.

I was nervous and anxious as I found this little what I thought was abandoned bird. Doctor Alex curled my fears - he patiently walked me through and quickly responded to any and all of my clarifications regarding this situation. To be honest, I didn’t even know this service existed. I am beyond grateful and appreciative! What a difference in service compared to anything else I tried! Grateful and appreciative!!

Logging in takes 2 tries. First, it goes to the usual page, I fill everything out, respond to the AI questions, and then the question doesn't get posted. I close out, reopen, and I am logged in so it works. The replies are always helpful and fast, even on Sunday nights and holidays. I have used a number of topics.

Jins M. N. provided me with an email that was very detailed that resolved my issue. I will try and contact him again should I have computer hardware issues again. I would have liked to give Jins a 5-star rating. However, upon cancelling my contract with JustAnswer, I was automatically force to an unsafe website called Subdelet. Subdelete charged me $1995 two times for cancelling the contract with JustAnswer. I live on Social Security! I'm furious with anger about this theft! Because of this, I cannot use JustAnswer again.

I’m fostering 2 kittens and they got out of the house the other day. When I finally got them back inside, I noticed one of them vomited and the leaf looked like a daylily leaf. My landlord has daylilies planted all over the property. Due to it being Memorial Day, I was going to have to take them to the emergency vet. They quoted me $6000. It was going to be difficult for me to afford $200 with rent being around the corner and ongoing appointments/testing and missed work due to my own health issues. I was distraught. Dr. ** gave me my options, told me what to watch for and what I needed to ask from my vet. He was very supportive while I monitored them. 24 hours later, they never stopped using the bathroom, eating or drinking. Now that vets are open, I will be able to visit a low cost clinic near me and get them tested to be sure they’re not at risk of organ failure.

I like Muhammad dm help me. He's very friendly and his understand what I want. Love talk with him. I just next time maybe no buy Visa gift card anymore. So very disappointed for the moment. May next time I will ask before buy visa gift card. I hope easy and look visa have name.

Complicated process to fix. Expert stayed with this until repair was complete. Four problems, V4 diode failed, fuel cut off hold solenoid low voltage from failed ‘ignition switch’ partial failure and 15 amp fuse blown.

The vet stayed with me the entire time I was concerned about my dog's emergency. She gave me valid answers and walked me through ways to ensure my dog was safe. Very thankful for the help. My dog had an infected tooth and I had no way of getting her to the vet for the weekend and the vet stayed available for me to message about any changes or concerns I was having. My dog was seen by a vet and she is doing much better now. She had me check her breathing and and symptoms so she could tell me my next steps.

The tech seemed very knowledgeable and understood my problem. He used remote access to view my problem then did something and then told me to wait for 24 hours before I try to access my email accounts. So we see if this was successful then.

Luis was great! Direct and to the point. Very helpful. However, I was told - NOT BY LUIS - that I would be charged "a fully refundable $5", before I would be connected with an expert technician. OK, a little bait and switch; but $5. The bank contacted me to ask whether I had authorized a $43 charge!!! NO!! I did NOT: I agreed to $5!! Now what?

The entire experience was really great. I was connected with a live vet that I could speak to and he talked me through what to do to help my pet with his ear infection to make him comfortable at home on a holiday weekend until I could get him in to see his regular vet. It made me feel so much better because now my poor dog doesn’t have to just suffer until our vet office reopens.

Dave was more than helpful for me. I am not a computer person and this problem has been so frustrating for me and I believe he has got me pointed in the right direction as of now. At least I hope so.

I happen to come across this site and it was very helpful and reassuring until I can get her into her vet on Tuesday. Thank you for all information. Our family is signing relief now being able to get good sound information now. Thank you.

It was really quick and easy. I accidentally switched my dog's tablets and was looking for reassurance from the vet. He did a great job in explaining what can happen and what to look out for. My corgi should be ok!

The service was very easy and painless to use. Dr. ** answered all my questions in a very prompt, helpful and informative matter, and explained things very clearly. Talking to her has been a way better experience than any doctor I've seen in person. She has even answered all of my follow up questions and given advice on things I didn't specifically ask for. I'm very grateful to her.

Awesome response time and excellent service. The Veterinarian was very knowledgeable and knew exactly what I was asking him about. I'm very happy with this service I received and would use it again if needed.

Had a wonderful experience with Dr. E.**. She gave me good and easy to understand information. I would request her if I ever need help again. Thank you. I was put in touch with a Veterinarian very quickly which was great when I was worried. I now have the information I need to watch my cat the rest of the day for any new symptoms.

My 17 lb. Pomeranian had her yearly vet visit yesterday. Received vaccines. Would not eat any supper last night and has been throwing up all day today, white foam because she didn’t have anything on her stomach. I gave Sassy 1/2 of a 4mg **, yet it didn’t seem to help. Your vet helped me so much on what to do. This is a wonderful platform. Thank you. I did not know it was available. She suggested that I seek emergency care for my Sassy.

I liked his honest answer as to origin & value of this vase, but I also loved that he answered my questions, especially about questions on how to list this vase on ebay & other ethical issues on this vase that came up as I was listing it!

We had our motorhome serviced before heading out. Apparently they aren't qualified to make them road ready. We stopped on our way and the steps wouldn't retract. After reset they did. Before leaving the campgrounds the same thing happened with our jacks. The very thing we took it in to have service. Randall was able to tell us after some information that the in-house batteries needed to be changed out. He was most helpful without even seeing the motorhome. Really appreciate his expertise in the situation. We made it home safely.

Brandon and Jared both were very helpful and knowledgeable about the appliance repair I was working on (replacing the rusted upper rack in my dishwasher). They patiently walked me through the process, asked appropriate questions, and adjusted their guidance to address the peculiarities of my dishwasher. Jared stayed available to me for several days as I worked through the steps to fix my problem. His expertise was amazing as he solved the several problems and peculiarities my dishwasher presented. The best part was, we fixed the machine without a house call!

Thank you so much. We cleaned the internal filter and it worked instantly! Brandon was very thorough with his service. He walked me thru each possible fix. He explained things clearly so I could understand.

This service is unbelievable and very affordable. They were quick to respond and relieved my concern about the issues about my dog. I'd like to thank them so much and my dog thanks them for all their help.

Said it was only $5 but was charged $70 for a generic vet question. Very disappointed.

I had tried to research answers via the internet and personal conversations but had really not had any luck. "James **" was great--very patient and helpful. I will follow through on his very useful suggestions.

My gentleman (sorry forget his name) went above & beyond all expectations. He was professional, kind, patient & considerate. He hung in there with me until success was achieved. He is a True miracle worker!

Harsh ** was knowledgeable, patient and very respectful. Unfortunately we did not yet resolve my problem but it is Not Harsh's fault. The company I was doing business with failed on their end and now requesting more documentation from me. Harsh will be helping me tomorrow to resolve the problem. You have a wonderful employee in Harsh **. Thank you!

After my fridge is fixed, I can do a better review. I had to connect with several people to get my problem resolved. They all really tried to do their best. Jariod that I talk to last gave some good information. I was very disappointed to have problems with my refrigerator, it being less than three years old but if I get it fixed in a timely manner I can live with it. I can not say if I would recoomend this product to anyone or not but If I get it fixed I might give them a heads up!

Amy exceed my expections with her knowledge and advice. We are having a hardship situation and her guidance has been invaluable. I highly recommend her. She genuinely cares about your situation and helping you.

When a strange icon lit up on my 15 year old Samsung washing machine, I thought it was a warning that the machine was going to break. Of course I did not see the icon on Google. After more scrolling looking for icon information, "JustAnswer" came up. I completed the form with the problem and a minute later, Jared, my technician, appeared on the screen. He told me what the icon light meant and thanked me for calling JustAnswer. Jared said I needed to run a washing machine clean cycle. I added the powder and ran the clean cycle with hot water. The strange icon light went off and everything was fine. Thank you so much JustAnswer and Jared for being there to help me! Quick service, great advice and a very reasonable rate!

DanielN427 was again a great resource for my problem. He was knowledgeable and offered excellent advice. He even reviewed the control board schematic to help isolate the problem. He was a great sounding board for the issue at hand.

Excellent and timely support. Phone was stolen and Technician walked me through restoring from an iCloud backup. Questions and understanding were spot on. The Technician was very knowledgeable. The chat was easy to use.

The Dr. asked appropriate and thorough questions to obtain all of the pertinent information about my dog’s condition. I feel that her assessment was complete, resolved all of my concerns and provided information necessary to continue to monitor my dog’s health.

Everyone I spoke to were so wonderful and helpful! I was locked out of my account and they helped me so much! I was frustrated and they helped me! I was having a bad day but they turned it iinto a great day! I can’t thank them enough! God bless everyone there!

Tech support knew less than I did just from reading for 5 minutes on the internet. He told me to try one thing - which I had already done. He didn't want to look further into the problem. He told me to email the manufacturer. Waste of time and money.

Ren is very patient (since am ignorant in computer) and very knowledgeable and very intelligent. I recommend to anybody who have problems, especially to the older people, thinking about his patience and intelligence how to navigate them. I wish a bright future for him, and God’s blessings will be always on him.👌🏽👎👏💐

A late-night panic turned into a peaceful and restful night with the help of the Vet that helped us. Soo grateful for her! Highly, highly recommend.

I got a new tv and I couldn’t figure out how to work it. I am so thankful for the help I received. My problems with this have been solved. Good job guys! Except for this part…I’ve said all I want to say.

I have yet to try the fix, but the man I talked to is obviously well-versed on this. Mick's answers were simple and straight to the point. Very pleased! He gave me a clear direction to go in for this very baffling problem. The problem is either in the tailgate or maybe with the computer.

After I calm down I regret not giving a higher rating to Mr **. I was angry and wanted immediate results. Now I realize that these things take time measure behavior and patience. Going forward while continually doing my job at a high level I will take notes thoroughly describe incidents its time and date and write down any witnesses to the incidents that occurred.

Quick response time. The vet answered my questions promptly. Was given detailed recommendations on what to watch for if emergency medical attention is necessary. The vet also provided what diet was best diet for my sister's Corgi while feeling ill.

The person who answered my questions was very helpful and I was able to relax knowing it was something a little less serious than I was worried about, but I was charged $70 instead of the $5 that I was told it would cost?

Calvin ** did an amazing job and was very patient. Explained everything and let me double-check my work with him. Had several issues that we worked through, but he remained calm. Thank you! Will call again if I need.

This beats spending hours if not days trying to correct an issue that was not of our making. Thank you for the ease of make this doable. I really wish everything was this easy to get done. The timeliness of how you took care of us is notable. Thanks again.

Dr. ** was great! Answered all of my questions and was very friendly and knowledgeable. I had a concern about the recent change in my cat's behavior and Dr. ** help me immensely. She walked me through all of the symptoms I described and we were able to eliminate anything serious. Thank you Dr. **

The dr. Was very professional and understanding, seemed happy to be able to help me. Reassured me and gave me multiple helpful tips on how to take care of my eye swelling. Would recommend to anyone who’s unsure of something and was so much cheaper than a $175 consultation with my normal doctor.

The Vet was so very kind and thoughtful and didn’t panic me and gave me very good instructions on how to keep an eye on her what to do and what to vote for and said it wasn’t too bad as I was thinking. I was concerned about talking to a Vet online or chat, but she was very clear. I say she because the picture look like a woman, but she was very clear with what to do in her questions and just very very kind.

This was my first time using this site. It was very easy to use. My dog had a swollen eye. I wanted to see if she had to go to the emergency vet or if she could wait until morning. The vet gave me the advice I needed to help my dog. She was also very polite. I will use this site again.

Surprisingly easy. Friendly informed response from Brian **. Told me everything I needed to know. If I have any other questions in the future, I wouldn't hesitate to use JustAnswer again. I'll be calling my local social security office next.

Changing from ** to Mint should not have been his horrible of an experience. What a shame it has become so difficult. No one at your organization is at fault… A lot was me not understanding and not being given the correct information to close/cancel one company and becoming unable to use your phone while you are trying to set up the new service. It took 3 days! Chethan Was fabulous. Even when I had to leave he assured me he would be there for me. And he was. Patient, kind, and understanding. A true asset to your organization. Appreciate him… I certainly did. Thank you.

Excellent information and feedback that was needed for a complicated situation was given by the attorney. The attorney was very friendly and kind and was able to understand the process needed to remedy the situation. We are very grateful.