JustAnswer Reviews

We were a little concerned about our dog ingesting some topical allergy gel and Dr Alex D put my mind at ease and assured me he’d be there if we needed to check back in. I was very pleased with my experience.

Since I have no experience with such a problem. I feel you gave me several alternatives and good advice. I have purchased several sets of dentures in one day so I never expected to be defrauded but the practice has a new Dentist. No ex.

I was concerned about the auto membership renewal charge of $65 per month. I asked through the chat process to cancel, and I received a text saying my membership is cancelled and no further charges will be made. Is the $5 being automatically refunded to my credit card? Other than the charges issue, I thought the chat process worked out smoothly and almost effortlessly. I appreciate that.

Time-efficient and clear. I felt supported throughout the interaction and left with much more clarity. They asked for all the necessary case details and answered all the questions I had. I was also pointed in the right direction for the next steps.

I have already tried the over-the-counter methods I am comfortable with giving a dog her age. After I was charged five dollars, they told me the doctor would not be able to write a prescription for her. I can do that as a human I'm not sure why I need to bring her to a vet when I can describe the problem. Why don't they tell you they can't write a prescription -before- they charge you money?

I am very satisfied with the sound advice that I received from Dr. **. She asked me pertinent questions re my complaint and came up with a 'game plan' for me that was sensible and 'doable'. Her warmth of character cane through our interaction online, and I felt 'heard' and respected. I would certainly ask for Dr. ** advice as the need arises.

Dave ** stayed online with me for couple hours to help me get my new passwords. He was very nice via messages and he never left me till I got it fixed. Made me feel very comfortable with him. You need to give him a raise.

I asked the doctor what I have been trying to get done myself with my own doctors but with no answers. Dr ** gave me insight to exactly ask for a certain type of specialist I need to perform a task on my fused neck. Now I will go find where or if these doctors exist in Tulsa.

Chris (Moose) was very thorough in his assessment and guidance to resolve our upper limit switch concerns. I would definite him again. Ultimately we got the refrigerator to function correctly.

This is a vile organization that requires you to sign up for a subscription more than likely unknown to you with a teaser that it only costs $5 for an answer to your question and then they soak you for $38 per month usually without providing any access to an account they fictitiously create for you. Disgusting business practice. Part of why they have been sued by the FCC. Stay away. AI will do a better job anyway.

The technician was absolutely wonderful! She was so patient with me and answered all my questions. She was very professional! I am elderly and not exactly tech-savvy. She recommended I try various things as she worked to confirm my order. It never felt as though she was trying to rush me.

Horrible experience. I waited over 30 minutes for someone to talk to and I asked for phone call. I got text and she had none of information I had provided. Her answer was that my vet could help. My vet doesn't make house calls. A extremely scared cat that hadn't eaten or drank for over 24 hours. He had anesthesia and has never reacted this way. I was thinking it was the cone they placed on him for their protection because he hates vets and has to be put out for anything done to him. I finally bit the bullet and just got mutilated getting the cone/collar off of him.

Thank you, Victor. You have been very helpful in explaining what was going wrong and giving us clear instructions to try. We are going to follow your steps carefully and see how they work with my family photographs. I truly appreciate your time and help.

I had a car battery issue and I was called by a technician who helped me to understand what I was experiencing and gave direction on how to fix the issue and troubleshoot any possible problems that could have caused the issue. It was very helpful.

I have continued to be pleased with JustAnswer's platform. I have had great conversations with experts who make me feel important to troubleshoot and solve some questions or issues I may have. So far, I have called for pharmaceutical info, dishwasher issues and a Sub-Zero under-cabinet icemaker that was having a very unique issue that was resolved with the JA Tech.

The technician online was very helpful. He suggested a part change that did not include a new lens for the taillight. This saved me a lot of money. He asked good questions and helped with troubleshooting. It was a good experience.

Ms. **, the software technician I worked with to resolve my subscription issue was extremely patient and most helpful while helping me get to the bottom of why I couldn’t cancel a subscription that I had no memory of signing up for. She found that I had a 2nd email I had used and was able to cancel the subscription. I was extremely pleased with her professionalism and kindness. She’s a 10+ when it comes to Customer Service.

My 5 month old English setter swallowed a Bounce sheet, and I was worried about a blockage. The veterinarian provided me the recommended dose of hydrogen peroxide to give him based on his weight to induce vomiting. It worked like a charm, and the bounce sheet is now happily in the garbage. Excellent response time and also the price was right! Thank you! Sonja

Extremely satisfied with answers and professionalism. Answered all my questions and gave me everything I needed to file my tax return. Very knowledgeable. Quick to respond, very thorough. Pleasure to speak with. Thank you so much.

I reached out with a question regarding one of my parrots. I provided a bit of a summary, and they asked great questions to gather more information. It was helpful to be able to attach a photo of the concern that I had. The answers were thoughtful and quick and helped me decide what to do next. Thank you! Will use the service again!

He did a great job and was very patient and very efficient. I don't know what else I can say. I can't add a receipt as this is not a brand new printer. Just couldn't get it to install to a different computer.

Michael helped me, and I can't say enough good things about him. He helped me with my RING problem and stayed on the phone with me until it was resolved. It was a great service, but I don't want to pay over 60.00 a month for something I probably won't use again.

Tony was an extremely knowledgeable and experienced computer technician.

It was very informative. I asked and answered a few questions but then had to step away and asked how to reconnect. He then gave me a lot of info, very helpful!! And told me how to reconnect with him. I liked how he explained a few options so that I can look into things and then get back to him if I have any more questions.

Needed verification of what I suspected. Reply was straightforward and showed that the expert is very knowledgeable and able to guide you thru a diagnostic. Great experience as usual from JustAnswer!

He quickly got the essence of our situation and my hope for legal action. He then outlined the reasons why legal action was not in my best interest based on the circumstances I outlined. Unfortunately, not taking immediate legal action made sense to me. I will followup with the local municipal board overseeing rentals in Wellesley in the hope that yield something. Plese re-send the overview to me—I somehow discarded it by mistake. Thank you!!

TJ, Esq.: ★★★★★ Incredible dedication and support! I cannot thank TJ enough for the help and guidance provided with my case. Out of everyone I’ve worked with, TJ has truly gone above and beyond to support me, showing a level of dedication and genuine care that is hard to find. Professional, knowledgeable, and incredibly helpful every step of the way. Highly recommend!

AI asked a bunch of questions then wanted to charge me to chat w a tech. Waste of time.

There were a lot of clarifying questions asked by the bot before I was contacted by the rep but it was helpful. Just be patient and you'll get your question answered by a real person. Once I completed the questions and short form I received a phone call quickly and got my question answered. I spoke with Joseph, who was very nice and pleasant. Satisfied.

This is predatory and fraudulent. Not once was I told this was a subscription. It was advertised as $5 ask a question. Then I was billed for $43 and enrolled in a $38 a month "subscription." I reported it to my credit card company as fraud.

Dr. ** was very helpful. He ask pertinent questions and gave me answers to all of of my questions. He also advised my to follow up with my doctor which is good advice as one should keep their personal doctor informed of any health matters. I understand that diagnosing and treatment can not be fully address without sufficient medical history and personal evaluation. Your service does help a person get information to decide when to see a doctor rather than to possibly wait too long because it would be inconvenient or cost money.

She was amazing, supportive and wonderful. I appreciate her patience with me. She gave me guidance step by step.. And directed me to the right place. She is very knowledgeable. Thank you for your help.

This was a fantastic experience. I was able to obtain prompt, easy to understand information from the attorney that helped me. I had questions regarding my mother's dual citizenship that needed answering. I would not hesitate to use this service again.

Your site is very user friendly, if the quick answer from another source was not helpful I would have considered using it. The information for cost wasn’t transparent enough though. But enjoyed the quality and reliability. Thanks

I wanted to confirm my KTN number before I purchased airline tickets to another country. It didn’t take very long to provide the information required and was provided the confirmation I needed. Thank you.

After requesting a second opinion on my issue, I was promptly contacted by Wayne. After I described the situation, Wayne sent me a very comprehensive, detailed strategy to find the source of the problem. A friend from church is a retired electrical engineer, and he is coming over in the morning... We will use Wayne's list to solve the problem... Stay tuned. I will update this review once the issue is resolved.

I appreciate the help I got. I'm very satisfied. I appreciate the help I got very much. Thank you for helping me with my problem of family issues and suggesting things I can look into about where I would live on my own.

Dr ** was absolutely wonderful!! He was very knowledgeable, concerned, helpful and had great communication and follow up😊. I was so thankful for his guidance and helpful advice and instruction in a stressful situation with my little "Sweetie" 🐾. Thank you!!

I have used JustAnswer in the past with separate issues, one was an dishwasher and this one was a Mercury outboard engine, and both times I have been completely satisfied, and was able to fix both issues.

Dr ** was very thorough & detailed about the instructions on what to do with my cat after she chewed on some cherry stems. He checked back in with me hours later to see how she was doing, which I really appreciated.

I paid 5 dollars for a response, but then it took almost 3 hours to get a response. By then we had called another vet and drove an hour there. Absolute waste of $5 for nothing.

Navigating was very helpful and answered all my questions. She knew who to put me in contact with and gave me helpful suggestions. The Tech. Went above and beyond to assist me switch my settings and programs. All your employees were great. Even the Bot!

The attorney is very knowledgeable and shows tremendous compassion for my situation. He gave me a case number, as well as an ordinance number that my situation falls under. He took a huge weight off of my shoulders, and I so very much appreciate it. God bless all of you.

I did NOT want this service. I was trying to call Amtrak to change a trip. Monica W., the lawyer, told me this happens and she would credit my account the $70 fee — which she has NOT yet done. And my credit card caught the fraud and cancelled my card during my vacation. Thanks I had another card to use. I am very unhappy.

Terrible experience. I am disputing the charges on AMEX from JustAnswer. Yes I said charges! There was a charge for $5.00 and a fraudulent additional charge for $65.00! And the person I talked to was no help whatsoever! I am complaining to Comcast Xfinity now that they should NEVER have recommended your company in the first place.

I didn't expect much from this site but I was desperate to help my sick dog. I was very impressed with this service the tech and the vet were very knowledgeable and helpful and helped me to make the best decisions for my dog.

I have never in my life met a more knowledgeable and incredible dentist! He was so thorough with his explanation with all of my questions and sweet as can be! I honestly wish he was my personal dentist, that is how amazing this man is!

I received very helpful information. The person that was recommended was very knowledgeable and help me find resources to resell my antique washboard. I plan on contacting Glenda in the future. She informed me that my washboard was valued between $65 and $75.

The button placement you provided, (thanks for the picture), solved the problem. The Fob is back together and functioning well. Thank you for your excellent help. Thank you for your patience with me. 🙌

Bought a new Rummefit tractor with very little instructions to get it set up on my phone. Anthony J. helped me through settings to get one thing opened up. After a few minutes, the tracker was connected and started tracking steps, heart rate, and oxygen. My hats off to Anothy. Good job.

He helped me figure out my car problems. He gave me a listing of Mobile mechanics that can fix my issue. I also did a little research on my end and found out that I do have a warranty. He was knowledgeable of the things going wrong with my car.

I had the best experience speaking with an emergency vet about our dog while we were on vacation. She called immediately and made sure all our questions were answered and gave us reassurance and the best advice!

First mechanic was arrogant- and unfortunately wrong, Tom covered a variety of options and ideas, one I hadn't thought of that might work. He also covered the ultimate solution should other options fail, well done.

Excellent, quick suggestion what to check. Checked my problem as the man suggested and I ordered the parts to correct my problem with my ice maker. When I get the parts and install them I’m sure my ice maker will make ice again.

The only problem is. You think you are being charged 5.00 and then you see you are charged 40.00. That’s not nice. I canceled it because I don’t want charged 40.00 a month. You should not say it’s 5.00.

I liked the expert compared to the 1st expert who answered all my questions in general responses. The 2nd expert was very precise and I learned a lot from him. He helped me troubleshoot my problem in a step by step fashion. I was impressed.

Thank you, this helped make things easier and clearer to understand. The advisor was knowledgeable and quick to reply, which saved me money. I recommend Just Answer.

Really great assistance. I highly recommend this service! They helped clarify all of my doubts and explained everything in great detail. The support was excellent, and I truly appreciated the time they took to make sure I understood everything.

Dr. ** is amazing! She gave me a call a few minutes after I placed my inquiry about my dog’s discomfort, and was super helpful in letting me know the next steps to take with him. I followed her instructions, and my dog definitely felt better… and I was much relieved. I can’t thank her enough! Five out of 5 stars!!!

Crooks! Asked 5 euros and charged me 65 twice a month for your illegal advice!? You are not an official service of Schiphol. Fraud!

Charles troubleshot my shark in minutes. He wouldn’t do anything and Charles had the direction that I needed to revive him. No holding, no prompts, no hassle.Very pleasant experience. And I love the text messaging. No misinterpretation of information.

She was amazing and very professional. All my questions were answered. She really had a feeling that she cared about my needs without judgement. She was a great customer service agent. She went above and beyond what I was expecting. Could not be happier with my experience.

This was a nice way to start with a treatment and a way to save money. It is a $100 to just walk in the door of my vet. The Vet I talked to was very helpful and gave me an option to start with. It was quick and easy.

Being a senior citizen it takes me time to express what I need to have done. It might be helpful for the tech and the person having the problem to establish who they are talking to. This may help in communicating with each other. Just a thought?

What can I say? Dude diagnosed it from 7000 miles away. Saved me hundreds of dollars compared to handing it over and saying fix it. Took minutes. I’m just blown away.

He review my problem and get the more information. He provided a proper documented and give very good decision on my current case. He show me right direction and support that I can do this case and do very good with little support. I recommend this person for any support.

I called just asking for an appointment with the irs to meet in person, paid money as directed, still no appointment. Justin did provide phone numbers, some I have already tried, some I tried and still no answer, so I still do not have my problem solved. I think he did all he could do, but this site should just let me make an appointment with my local IRS as expected when I typed in IRS.gov and followed directions.

"Jean" the AI didn't actually solve the problem of why I'm unable to connect with my husband's iPhone under AT&T using Airlo, but s/he did make helpful suggestions all of which I tried. However, the stupidity is all mine as I didn't realize that I was being charged by the minute, 68 euros worth in fact. That's why Jean didn't mind my going for walk out of Wifi distance to check!

One of the websites I use quit working after I re-installed Norton 360. Went to Geek Squad. They couldn't solve it, had a specialist remote in to my computer, still couldn't fix the problem, so they tried to have me subscribe to a competitor's site. I finally went to Yahoo support, who turned out to be JustAnswer. They patiently worked with me for about an hour, and fixed the problem. I am one happy camper. I have found the computer support I need!

Joe walked me through the steps to solve the problem. Turns out the problem is not what I thought, but now have narrowed it down to the carburetor which is something that I understand and can work on.

Good afternoon. Daniel was the gentleman I spoke with today as well as 2 weeks ago. Both conversations were consistent in his professionalism as well as his concise explanation of some quite confusing wording in the separation agreement I recently encountered with my employer. Daniel was a pleasure to work with as he answered questions clearly and in a way that was very easy to understand. Daniel was more than exceptional! He exceeded my expectations! Thank You Daniel. Appreciate your time and advice!

I can’t thank you enough for helping myself and my dog through the worst experience of our lives! I was sure I was gonna lose my dog last night and the way you handled the situation was above and beyond what I thought I was going to get when I reached out🩵.

TV Technician Jamaine was very professional and kind

My problem didn’t match any of the choices & I tried Just Answer first. Got dropped. Second time I called AAA numbers, got a voice to voice who understood my problem (my selserve email address was wrong). Took ALL my problem info cleared me to register a-new & let JustA know & that system affirmed new registration. I reread, am in. Cheers.

I think the tech answered my questions, was very helpful and I was able to get my problem solved. The only thing I would have appreciated was that while he was researching the data to answer my question that there was an occasional something show up so I know we were not disconnected. This is not something specifically the tech would do but something in the chat process itself.

Great experience! I needed help with my HVAC unit and stumbled across this APP. Within minutes of submitting my question I was contacted by an HVAC expert by the name of Andre. You are given the option to continue the conversation in the chat box or opt for a phone call and he actually did both. Not everyone wants to text back and forth and so to offer an actual phone call with someone is a great option. I can’t say enough about Andre. Professional, highly knowledgeable, and extremely patient as he walked me through the steps of testing/ rebooting the unit. He even reached out this morning to check and see how things were going. That’s above and beyond! I will definitely be sharing this experience with my friends.

As I was dog sitting a couple of small dogs and was out of the house for a few hours, I discovered the dogs may have eaten some human medication. Dr. ** answered all my questions and was very helpful in my decision making.

Charles was very helpful in providing me with contact information to order the parts I need to buy and by letting me know there may be a recall on my stove top along with the company recall center phone number. Thank you so much Charles

At first I didn’t know what to do, my vet is closed now. Then I got on Chrome app, typed my message in and JustAnswer popped up, and talked to me right away. She explained to me what I should do. Take a credit card or your finger nail and scrape the stinger out then apply a cold compress.

Philip was very helpful and knowledgeable! Responded quickly with phone call and took time to help with problem with my microwave. He also sent a follow up message where I could respond. I would highly recommend this service!

I have a hard time believing the 4.6/5 with the experience that I had. I asked for a one time ($5) answer about an auto question. The answer gave me no help. When credit card statement came, I found that I had signed up for a $70/month membership. There was NOTHING said at any time about this charge. I feel that this is a pure SCAM and I felt that I needed to tell someone about it.

Very prompt and accurate responses, with multiple follow-ups and clear descriptions. Provided helpful suggestions and recommendations if a warranty claim is needed. Resulted in engine working successfully.

My experience was awesome but he said he’s gonna send me some photos of how to check the transfer switch, but I cannot get them. I don’t know how to get them. It won’t not come in but I got about 50 messages wanting to write this and write that and how they do and all this stuff but I didn’t get the pictures so that part sucks.

Answering car questions is very difficult. Mostly because the customer has a difficult time explaining part of the area of the car alternator. Keith took a lot of time with me. Today was very patient. Confirm procedure that I think will work. Plus give me a tip on which product I.

The veterinarian answered all my questions and helped me get my dog diagnosed and some meds in her so that she was no longer sick from eating a scorpion! He was extremely friendly, very helpful and knowledgeable! I added him as my favorite if I have any further questions about my dogs!

I had the pleasure of speaking with Richard, the most patient and nicest person I think I've ever met, and I'm 62. You guys are truly lucky to have him. I'm checking for an additional Google account per his instructions, and hopefully I'll find it and some pics I'm looking for from a phone I can't unlock.

I really appreciate the help and guidance I received. She was very knowledgeable, patient, and took the time to explain everything clearly. She answered my questions, shared valuable information, and helped me better understand my situation and my options. It was clear that she genuinely cared about helping me and making sure I felt informed. I’m grateful for the time and effort she put in and would definitely recommend her to anyone needing help.

My first time using an online advisor, it was so much easier and informative than I expected. I will definitely use this service again. The technical part names were all provided without the confusion of terms that confuse a person. I am not a mechanic, just someone who does his own work when possible. With this resourse it is so much easier

I was advised correctly and quickly. The doctor was patient with me and answered my questions and put my mind at ease. She even explained things I didn’t know to ask. I appreciate that just as much as her answering my direct questions.

Dan was knowledgeable and forthright. I asked a few questions...he asked several more and pretty quickly was able to pinpoint the problem. The issue could only be solved by the input from a knowledgeable Lexus tech.

AI prompted google search. Not helpful for us. The vet is not able to do any virtual assessment or prescribe medications. Not impressed. I found same info on my own search.

I had custody questions and TJ answered all of them and gave me a lot of useful information and hope for the battle to end in what is best for the child. He helped with questions about an abuser and what way is best to document it so that the child can be in the safest environment.

I had run out of medication and still had a different medication from before and I was having some anxiety from running out and conflicting answers if I should take my leftover medication just to bridge the gap until my appointment tomorrow afternoon and Dr. ** gave me a very precise and thorough answer to my question which alleviated a lot of my anxiety. Thank You.

The doctor was very helpful and knowledgeable. I appreciate how easy it was to receive help since our dog is not good with being touched. I was given medicine options without the need for prescriptions. Overall great experience.

Kenneth was understanding and knowledgeable. He provided me with options and resource links intended to guide me through the process independently. However, his advice is solid, and I will contact an attorney to ensure my Son’s legal rights are protected. Thank you, Kenneth!

The brief paper manual I have for my Bosch 800 dishwasher has very limited info. Just Answer made it clear that I do not have the Tub Clean function. Dino sent me a link to the complete manual which I saved. He answered my question and told me how to clean my dishwasher tub. Very pleased.

I had a problem with my A67L SIM card tray. JustAnswer tried to help me fix it. My phone doesn't have a SIM card tray. My SIM card is inside my phone. (Remove the back of the phone to install the SIM card.) The SIM card was installed before they sent it to me in the mail. The phone works now.

The call on Saturday was good. I just wasn't able to be around for the second follow up call. I had to drive my special needs sister to an appointment. They are more than welcomed to call this week if completion of the call is needed.

I tried to look up how to fix an issue with a NordicTrack elliptical that I have. Before I was even able to read a single paragraph, the chatbot window popped up and demanded my attention. After closing the window, it popped back up within 5 seconds. This repeated several times. I was unable to just read in peace without "Pearl" harassing me. I will not use this service in the future.

Brad **

I was so nervous at first. After a few minutes I calmed down a little. I found that some people really do care even if you’re total strangers. I so appreciate that I made this connection and now I can start a new journey.

I am so happy that this website and its available attorneys exist. Especially if a person has a question and you can't afford a $400 consultation. Attorney ** was professional and thoughtful, precise and summed up very well her solution and broke down the steps for me to help myself in handling my legal matter.

I ordered some enamel pins on April 20, 2026. They never arrived. I kept contacting the business but they always gave me a song and a dance. I wanted to know where my parcel landed. Regular couriers were lame. I finally found Just Answer. I had information within 10 minutes. It is a scam company and should be investigated. They lie about your purchase, and you never get it. They continually say they are sorry about shipments, but never deliver.

Dr. ** was very kind and informative and help to relieve some of the fears we had about using the wrong treatment on our fur baby. She also helped us come up with a plan to help treat and monitor his progress.

I had a complicated situation between my internet and my computer and I was so frustrated but Ashik figured it out. I’m old school, so I wasn’t thrilled that I was going to have to use texting to resolve my computer problem. I prefer to talk with a person on the phone; but I ended up pleasantly surprised with the results by the time I was done.

It was very easy to connect to the dr. She was very helpful and answered all my questions. Excellent service. Thank you. I will come back to this site again and will recommend it to family and friends.

I explained my situation with a few good people who made my experience a great one. They helped me even when I thought know one would be able to. I really recommend this company. Try it, it just might be what you expected and they will be there every step of the way. Thank you all. 😊👍🏼

Dr. ** asked for all information and gave understandable and personalized answer with ability to express compassion online. She asked for details of our bird: usual meds, behavior, weight, etc. She also acknowledged our situation being 2.5 hours from nearest bird vet and based her advice on this.

Many give you AI answers. If I wanted AI answers I could get them for free. I pay for an "expert's" information but don't get one, yet I'm paying $50 a month. That's bs.

I had never before done anything at Robinhood that required an SMS verification code. Changing my Touch ID on my iPad triggered a complete login sequence. My mobile number was actually my home number. After five days of back and forth, Dr. V solved the access conundrum by sending me the correct formula to get into Robinhood’s website. Correcting the mobile number was straightforward. Robinhood needs to look at their access process when there’s a real problem!

This company is total scam. I reached out for the technical question, was told that I need a $5 refundable fee and was put on wait for technician to call. In the meantime I received an email informing me that my $5 was waived because I was (??) a former member (may be years ago) and my membership is now re-instated for $38 (my card was immediately charged $38 instead of $5) and I will be charged $38 a month going forward until cancel. None of the above was authorized, I was not given the chance to cancel. And I did not receive an answer. You call this a fair business? I call it a SCAM. Stay away.

I’m just trying to get my mower to work properly and for me not to worry about things going wrong when I want to use it. I’m an older senior citizen who maintains a home and 30 acres by myself. We have bought Cub Cabet products for over 50 years and I still don’t think they can’t be beat for quality and durability.

Horrible!!! This is a scam!! Don’t use it!! After explaining my situation and then charged money, I’m matched with a doctor who is of no help and then a supposed pharmacy that also doesn’t treat my diagnosis. This is absolutely a scam!!!

The customer service was fast, efficient, and good customer skills. I got my problem resolved in a timely manner. I am very pleased and satisfied. They did an outstanding job of taking care of my need. They were very friendly and very knowledgeable of handling the situation. I am very happy about how they handle everything.

Without your help we'd never have stuck to the problems to get it solved. You put forth very solid possible solutions to get the power to the truck. Following these steps, while not successful alone, it got us thinking much more deeply knowing that these didn't work. This is a new technology we weren't sure about so it's a big learning curve we conquered because of you patient suggestions. We can't thank you enough.

My dog ate Pop-Tarts, and I freaked out and came here. I messaged with the AI bot, who connected me to a vet. The vet was very informative and reassuring. He explained that my dog would be okay and gave us instructions for watching her. I very much would recommend this service to other pet owners.

Great job by Adam the electrician helping with my fluorescent bulb/kitchen lighting fixture issue. Long story short: A new bulb when installed flicked on and then went dead, didn’t work. He narrowed it down to a likely defective bulb issue and not a problem with the fixture or starter. Of course the proof will be in the pudding when I get a new bulb and try that one. Adam was a huge help!

Agent very knowledgeable. Provided with me a contact number to resolve my issue. I'm not sure where to decline a subscription to the just answer service. I don't want to continue service.

I am totally satisfied with the service I received from this company... They were very professional and solved my issue with no problems. I would recommend using this device to anyone who has a problem needing to be handled in a professional and polite manner

The gentleman that helped me was great, he knew the right questions to ask and was able to solve the problem I was having with my sewing machine concerning the bobbin issue of not fitting properly in the case.

Dan was professional and courteous. He answered my questions with respect and clarity. He was very polite and patient and asked important questions to better understand what I was looking to accomplish. He listened and answered my questions that were asked. When concluding our conversation, Dan seemed genuine and caring to my concerns I brought forward. Great Job Dan!

My lady was soft hearted and kind and informative. I was highly stressed and had questions she answered that helped solidify my thoughts and concerns. She honestly helped me get through the night with my anxious kitty. I didn’t think my 9am appointment would ever get here. Kitty made it through the night, to his appointment, and should recover over the next two weeks. It was nice to have a friend during my scary night! Thank you!

The attorney who helped me was thorough with his explanation and gave me great advice according to my situation. He reviewed two photos I had sent regarding the legal process of submitting evidence via small claims court and explained to me on what to do. I asked additional questions and he answered them as well. Thank you!

Charles quickly confirmed my suspicions about my Traeger Pellet Grill. After he asked the appropriate questions we determined that the feed auger seized up. Now to find a hard copy diagram so I can start disassembly.

It was fairly simple and easy to chat back and forth and find a solution to my problem. The representative was extremely easy to chat with and very helpful with her questions to get to the resolve of the problem.

Very fast and to the point, with help answering questions. The guy I talked to was prompt and helpful with a plan for figuring out the problem. Would definitely have used this before if I knew this help was out there.

I asked for an honest opinion and I got one. I am very satisfied with the details that were brought to my attention and I intend to address them. I will be using this service in the future with any of my legal needs.

Knowing JustAnswer.com is there to assist with medical questions is a wonderful thing. Dr ** gathering pertinent info from me and asked pertinent questions. It saved a lot of time. And I am grateful he was there to assist me. I will recommend this website to my patients, my husband's patients, friends and neighbors. (I am a mostly retired physician), It was 3:15am and I got the information I was asking for. Many Thanks!

I talked to a lawyer to get advice, and so happy that I did. The attorney was very helpful and help me figure out what would be the best route for my petition.

I had a very important question regarding my cat, Missy and her swollen paw. Not only was the question answered but it gave me the confidence that I was doing the right thing for Missy’s health and safety.

I thought Dr K did a great job explaining the different possibilities of Molly vomiting up hair balls. I’m watching her closely now. She also warned me of possible blockage which could need surgery. She made me aware of this issue more clearly!!

I never received a call as promised. Got a text on a phone with no internet service that I can't read. I am here paying $65 for nothing!!!

The person I was eventually connected with was great. I was charged $70 without knowing however.

The first lady I spoke to, I don’t remember her name, but she was awesome. She asked all kinds of questions and then she got me to one of the lawyers. I spoke to Kevin and he was absolutely amazing. He asked me direct questions. I answered them honestly and it just seemed to work and now I think I can stop crying.

Mike ** was friendly, professional and offered great input and resources. He represents in the best way! 👍🏼 My vehicle is a 1998 model and I was concerned about locating info. No longer a concern, thanks to Mike.

When I got connected with a representative, he was very helpful. He was able to give me two phone numbers and addresses. My sewing machine was acting up and believed I needed someone to work on it. Today I will follow up on this.

Excellent and easy. Thank you for all of the time and help. Could not get that bushing to budge with hand tightening. Creativity brought me to a mini vise. I don't think I would have moved forward without your assistance guiding me through as I was convinced that the bushing was the wrong size.

The representative was articulate and understood all of my concerns. He was able to work through the confusing details of an unusual situation and was able to resolve my issue and relieve my concerns. A bit pricey but I would recommend them.

Had an issue that Joseph helped me resolve. He was very thorough and very professional. I have complete confidence that Joseph resolved this issue for me. It was nice to chat about the matter with someone who obviously and sincerely wanted to help me reconcile these circumstances.

My experience was awesome and so easy to use. The Dr. who assisted me was knowledgeable and friendly and seemed to really care bout my dog Lucy. I have downloaded your app and will continue using you and recommend you to all my friends and family.

The technician herself was very nice and knowledgeable. I did not give a perfect score because my issue wasn't resolved and it cost me $5, which I know isn't much. However, I'm on Social Security and it's already tough to make ends meet.

I have been receiving calls about help for back taxes. I pay my taxes and use TurboTax. I don’t owe any back taxes, so Barbara told me they are scam calls trying to get my information. She told me that I did not have to answer the scammers.

He was really kind, had an idea right away what it would be and gave me clear direction what to do next and links for who I needed to contact next and what to tell them. Turned a moment of panic into clarity.

Watch out..!! Bad experience with this site.. First time users are told it's 5$. Was charged full membership saying I used them before..False claims. Be aware.. Take care more about money than answering a question you have.. Crappy.

What a great service! I've just spent the last 40 minutes with a highly trained technician who helped narrow down what the probable issue is with my Kenmore Elite refrigerator. Fortunately, I have a 10 year warranty on the compressor, so I'm hoping the only cost will be the labor involved to replace the linear compressor. I really feel like Joe was asking all the right questions, and troubleshooting the "symptoms" as I described the situation. I'm confident that he has assessed this problem correctly. What a guy! I really feel good about the Just Answer website. I have a summary to use when I call the technician tomorrow. This is all very helpful.

Chong did a fine job at helping me get everything working again after having a battery replacement. I had a little bit of a problem understanding what he was telling me (partly because I am not familiar with cars and partly his accent) but he definitely knew the product and got me the answers I needed.

Very informative and knowledgable. Daniel was very friendly and has great customer care and interaction. His information about credit reporting and the Fair Credit Reporting Act was very in-depth and accurate. His repsonses was friendly but factual and not just what a customer wants to hear. Would recommend him to friends and family.

I have been using AI (Copilot and Gemini) since I started this information gathering mission. Today is the first time an attorney has shown that I have merit. I'm still no closer to finding an attorney who will represent me, but still feel optimistic.

They were very knowledgeable and helpful regarding my question. I asked how often I could take my Hydrocodone and they knew the answer right away! Thankful to be feeling much better. I’m glad that I always have a knowledgeable team behind me to answer any of my concerns if I cannot find the answer myself. Thank you Dr. S.

A friend in need is a friend indeed. I appreciate him staying on the phone with me. Thank you for educating me on cars and sharing your knowledge and skills. Such a valuable service that the experts on Justanswer provide.