JustAnswer Reviews

The customer service was fast, efficient, and good customer skills. I got my problem resolved in a timely manner. I am very pleased and satisfied. They did an outstanding job of taking care of my need. They were very friendly and very knowledgeable of handling the situation. I am very happy about how they handle everything.

Without your help we'd never have stuck to the problems to get it solved. You put forth very solid possible solutions to get the power to the truck. Following these steps, while not successful alone, it got us thinking much more deeply knowing that these didn't work. This is a new technology we weren't sure about so it's a big learning curve we conquered because of you patient suggestions. We can't thank you enough.

My dog ate Pop-Tarts, and I freaked out and came here. I messaged with the AI bot, who connected me to a vet. The vet was very informative and reassuring. He explained that my dog would be okay and gave us instructions for watching her. I very much would recommend this service to other pet owners.

Great job by Adam the electrician helping with my fluorescent bulb/kitchen lighting fixture issue. Long story short: A new bulb when installed flicked on and then went dead, didn’t work. He narrowed it down to a likely defective bulb issue and not a problem with the fixture or starter. Of course the proof will be in the pudding when I get a new bulb and try that one. Adam was a huge help!

Agent very knowledgeable. Provided with me a contact number to resolve my issue. I'm not sure where to decline a subscription to the just answer service. I don't want to continue service.

I am totally satisfied with the service I received from this company... They were very professional and solved my issue with no problems. I would recommend using this device to anyone who has a problem needing to be handled in a professional and polite manner

The gentleman that helped me was great, he knew the right questions to ask and was able to solve the problem I was having with my sewing machine concerning the bobbin issue of not fitting properly in the case.

Dan was professional and courteous. He answered my questions with respect and clarity. He was very polite and patient and asked important questions to better understand what I was looking to accomplish. He listened and answered my questions that were asked. When concluding our conversation, Dan seemed genuine and caring to my concerns I brought forward. Great Job Dan!

My lady was soft hearted and kind and informative. I was highly stressed and had questions she answered that helped solidify my thoughts and concerns. She honestly helped me get through the night with my anxious kitty. I didn’t think my 9am appointment would ever get here. Kitty made it through the night, to his appointment, and should recover over the next two weeks. It was nice to have a friend during my scary night! Thank you!

The attorney who helped me was thorough with his explanation and gave me great advice according to my situation. He reviewed two photos I had sent regarding the legal process of submitting evidence via small claims court and explained to me on what to do. I asked additional questions and he answered them as well. Thank you!

Charles quickly confirmed my suspicions about my Traeger Pellet Grill. After he asked the appropriate questions we determined that the feed auger seized up. Now to find a hard copy diagram so I can start disassembly.

It was fairly simple and easy to chat back and forth and find a solution to my problem. The representative was extremely easy to chat with and very helpful with her questions to get to the resolve of the problem.

Very fast and to the point, with help answering questions. The guy I talked to was prompt and helpful with a plan for figuring out the problem. Would definitely have used this before if I knew this help was out there.

I asked for an honest opinion and I got one. I am very satisfied with the details that were brought to my attention and I intend to address them. I will be using this service in the future with any of my legal needs.

Knowing JustAnswer.com is there to assist with medical questions is a wonderful thing. Dr ** gathering pertinent info from me and asked pertinent questions. It saved a lot of time. And I am grateful he was there to assist me. I will recommend this website to my patients, my husband's patients, friends and neighbors. (I am a mostly retired physician), It was 3:15am and I got the information I was asking for. Many Thanks!

I talked to a lawyer to get advice, and so happy that I did. The attorney was very helpful and help me figure out what would be the best route for my petition.

I had a very important question regarding my cat, Missy and her swollen paw. Not only was the question answered but it gave me the confidence that I was doing the right thing for Missy’s health and safety.

I thought Dr K did a great job explaining the different possibilities of Molly vomiting up hair balls. I’m watching her closely now. She also warned me of possible blockage which could need surgery. She made me aware of this issue more clearly!!

I never received a call as promised. Got a text on a phone with no internet service that I can't read. I am here paying $65 for nothing!!!

The person I was eventually connected with was great. I was charged $70 without knowing however.

The first lady I spoke to, I don’t remember her name, but she was awesome. She asked all kinds of questions and then she got me to one of the lawyers. I spoke to Kevin and he was absolutely amazing. He asked me direct questions. I answered them honestly and it just seemed to work and now I think I can stop crying.

Mike ** was friendly, professional and offered great input and resources. He represents in the best way! 👍🏼 My vehicle is a 1998 model and I was concerned about locating info. No longer a concern, thanks to Mike.

When I got connected with a representative, he was very helpful. He was able to give me two phone numbers and addresses. My sewing machine was acting up and believed I needed someone to work on it. Today I will follow up on this.

Excellent and easy. Thank you for all of the time and help. Could not get that bushing to budge with hand tightening. Creativity brought me to a mini vise. I don't think I would have moved forward without your assistance guiding me through as I was convinced that the bushing was the wrong size.

The representative was articulate and understood all of my concerns. He was able to work through the confusing details of an unusual situation and was able to resolve my issue and relieve my concerns. A bit pricey but I would recommend them.

Had an issue that Joseph helped me resolve. He was very thorough and very professional. I have complete confidence that Joseph resolved this issue for me. It was nice to chat about the matter with someone who obviously and sincerely wanted to help me reconcile these circumstances.

My experience was awesome and so easy to use. The Dr. who assisted me was knowledgeable and friendly and seemed to really care bout my dog Lucy. I have downloaded your app and will continue using you and recommend you to all my friends and family.

The technician herself was very nice and knowledgeable. I did not give a perfect score because my issue wasn't resolved and it cost me $5, which I know isn't much. However, I'm on Social Security and it's already tough to make ends meet.

I have been receiving calls about help for back taxes. I pay my taxes and use TurboTax. I don’t owe any back taxes, so Barbara told me they are scam calls trying to get my information. She told me that I did not have to answer the scammers.

He was really kind, had an idea right away what it would be and gave me clear direction what to do next and links for who I needed to contact next and what to tell them. Turned a moment of panic into clarity.