JustAnswer Reviews

I asked that a decade old Doonesbury cartoon episode be located. It was related to some inter-service rivalry between IRAQ veteran Toggle (Leo) and his college professor, a Marine veteran. Took 2 days but N Calif Military Lawyer did it!

Talk with Doctor had helped to determine emergency room visit. Settled my concern/panic whether or not to make a trip to Purdue University urgent care. P.S. all is well with treatment from my normal Vet. We go back for follow-up visit next week.

Our TV set went to a black screen while watching a program on PBS. It had sound but no picture. Since it was late I didn't do anything to check. The next evening I checked the trouble shooting guide online and came across a link to this website. I tried it out on chat and very soon the technician was able to say what the problem probably was and sent links to parts supply and a tech repair place in my area. Although the set was beyond an economical repair costwise I still found the advice he gave me to be valuable and was quickly given. Highly recommended.

The first person I had to help me took it as far as she could take it and then she notified me that she was giving my question to a expert and in a few hours Mike got back to me with a printed document that had all my answer on it. Very please with this company and their employees. The extra help from Mike did not cost me anything. I would recommend them to anyone. Thank You.

This online resource is the best! I have utilized Just Answer’s assistance twice. Extremely caring Veterinary advice during the time of a hurricane evacuation. Unfortunately, my tiny 2 pound Yorkie, Lulu had a liver shunt. The advice and guidance she gave me provided assistance using my own household items to keep her alive for 3 days until I could get her to her veterinarian.

It was a weekend, and I was chatting with a vet in minutes. Thank you so very much. It was great. He addressed my concerns and put us at ease. It would have been a long weekend were it not for this remarkable service. I highly recommend it to everyone that loves their pet. Thanks again.

This service provides peace of mind. Qualified and verified doctors answer questions to assist your understanding of your medical questions. Follow up questions are always answered as well. I have had a number of medical questions from lab results to a medical condition that have been explained with recovery advice. I couldnt be more pleased.

I have awful health anxiety. Whenever I’m worried about something, I used to go right to the emergency department. Using JustAnswer has helped ease my mind (and wallet) when I have a concern that might not need immediate medical attention, but I’m worried enough about that I want an opinion from a professional. I’ve also used this to talk to veterinarians when my dog was sick. Such a great idea for an app and I’ve already recommended it to two friends at work.

Information was great. Response time was outstanding. Thanks. Will be using this service again. For the small repair work needed this is a plus for people in need. Have a new project in mind and will need good information. Thanks.

There was no help..your employees say they're going to help but didn't. There was no answer after 3 days. At least a no would of satisfied me. Your employees dodged my question. Not good on my part. I was first to ask what happened. No follow thru on your part. Sorry to say I would never recommend you. Your company is a fraud. Sorry I had to go t act you over and over. I will report this to the appropriate people..you say you can answer anything but you really can't. That's fraud. That's my honest opinion. Sorry.

I have used Just Answer for many questions in various different situations. I am very pleased with the services and responses from the experts. I have received most answers very quickly and have been able to communicate with the experts very efficiently. I would recommend this service and have done so to a few friends and they are also very satisfied.

The people were responsive and understood the issue and were quick to present a solution. A very good experience. I will be happy to use the service again if I encounter a problem. Thank you for your kind and swift attention.

My dachshund has a injury to the back. The doctor was very helpful in his explanation as what to do. I followed his advice and my little girl is very comfortable and I will also be going to a vet also per his instructions for X-rays to fully examine the full response for future prognosis to see what the future holds for my puppy, thanks to your fast response.

I went to the GE website, hoping to get an answer to a technical question. I navigated my way to the JustAnswer page and began a real time chat. After a little screening, I joined for the 7 day membership. I then was put in touch with Tyler, an appliance technician (make that Expert). I stated my question and received the answser in quick-time. We are very satisfied with JustAnswer. An honest 5-star experiance.

I left the site feeling more confident with the answers to my questions. My time is limited and the process of Just Answer is convenient very affordable. It provided me with precise one-to-one answers that I could not have gotten from just fishing online for answers. Moreover, the cost options are very flexible.

I replaced the thermostat for my heat pump and, although, the instructions said that the re-wiring was straight forward it wasn't. Color codes did not match. After reading other websites for help I finally texted Just Answer. After a few questions about my problem, I was connected to BillyHVAC. Again I described my problem, and sent him some photos of the old and new wiring setup. Almost immediately he suggested I change two wires and told me how to program my new thermostat to match my system. Within minutes my system was working perfectly. If you're really stuck with a problem, Just Answer just might be the answer.

Printer was printing but page black. Ibrahim immediately diagnosed the problem. Told me how to fix it and presto my printer was working! It took me longer to figure out how to give him 5 stars! It was a simple fix, but I wasn’t the one with the knowledge. I’d use this service again. Ask for Ibrahim! Thank you!

If you reading this it means you trying to work on your vehicle problems yourself. It was hard for me to decide to pay Just Answer for the first time. To my surprise I had professional and experienced Mechanic to answer my question. He guided me in the right direction, provided diagrams and part numbers I needed to buy, and in the end, I was able to replace the part, and get back on the road. I was trying Just Answer for a couple of years with different vehicles I was working on, before decided to subscribe to get unlimited questions answered. I think it worth it, and I don’t have to worry about going over budget at the end of my chat.

Questions related to terminated associate and using final payroll period. Employee was on a forgivable draw vs commission schedule. Inquired about using the last pay period against the arrears and whatever the remainder would be applied to the net payout. Attorney was quick to reply. Good service for quick simple questions and needs.

Biro solved a printer download problem that Canon tech support was unable to solve. I would highly recommend them. After spending two frustrating hours, Biro enabled me to meet a crucial deadline. In this age of technology, you need an independent agency that can solve problems that the manufacturer no longer provides the personnel resources to satisfy their customers.

I have used this service before. I appreciate the attorney's and their response. I was able to move forward in each instance with knowledge that helped my decision. I have used Just Answer twice now. I would recommend to others.

I didn't know the star button below the 7 number had a name other than the star button. Even at 80 years you can still learn something. I've been working to get my new fax copier etc machine online for about two weeks but couldn't figure out where the tone button was???

Very helpful technician. Diagnosed my problem with my Fisher and Paykel machine. He told me what part to buy and sent me a link to a Youtube video on how to fix it. I would call this service again. Thank you.

I hear all types of rumors on laws and regulations for Canadians visiting the USA and finally finding expertise answers was a relief. I can use this information to advise others. And legal advice will be kept in my journal and used if needed. Thank you for the information.

Car dealership told me I was to receive a refund. They dragged out sending it to me. I couldn’t get other lawyers to return my calls. Had several questions about filing a lawsuit. The website was easy. Israel was quick, and answered all my questions.

Easily contacted Cyberghost support team. Spoke with Ellen at length, who subsequently referred me to Pete, their TECH man. Pete gave me simple straightforward answers to my problem. I followed Pete's instructions & all went well. I thoroughly recommend Cyberghost & their support structure. Kind regards to you all. Pete ** from the Sunshine Coast, Queensland, Australia.

The Attorney was helpful. I was having an online romance with a Soldier on an application called Hangout. Told me the truth, that it was a scam to get money from a supposed soldier. The attorney was very professional, yet sympathetic.

Signed up for a "7 day Trial" for $5, next thing I know I am getting a monthly charge. Appliance question was answered in minutes, followed by multiple emails a day for over a week. Now I am on the hook for month's fees over a simple question. Buyer beware, read all the fine print.

We just started collecting antiques. We were wondering what our treasures were worth. I found JustAnswer.com on my phone and had answers on two items within minutes. I can see you offer more than antiques, so we will be back for sure!

I uploaded pictures to JustAnswer and was advised by the "Expert" that she was not familiar with my Chinaware and I would be hearing from another "Expert". It's been two weeks and still nothing. Have tried to communicate to the original expert assigned when she is online, but she won't respond either. Do not trust this website. It's a big scam!

I contacted Justanswer.com thinking I was contacting HP. My printer wasn't working and somehow I was connected to Just Answer. They charged me $1.00 to help. They did not solve my problem. 3 months later, I realized I was being billed for a "membership" of $46.00 per month that I never agreed to. I never "signed" a contract, nor did I agree to one! When I contacted them, to cancel my membership, they refunded only the current month, not all the charges. Shame on me for not checking my credit card balances closely, as I assumed (again, stupid on my part) they were refunding the entire amount I was charged.

Updated on 01/23/2020: I've been liaising with your team 4 times in the last 24 hours, this is the 4th time I have explained that at NO time did I receive emails from your organisation confirming that I had signed up for a monthly membership. Neither have I received emails confirming monthly payments from my credit card. Your actions are criminal, you owe me 35 months @ $95 per month - over $3000 Justanswer have taken unlawfully from my credit card - plus interest.

I signed on for free trial for one question. Was told pay 5.00 and I can go back and forth asking question until I understood. The company is now charging my debit card 50.00.. I was lied to, at my lowest time in my life needing just one person I can trust can't even trust a lawyer!! I don't have 50.00.

I dealt with Nora and was pleased with the speed that she responded to me. Nora also took the time to explain what the market looked like presently for these items. The prices she also quoted were in the range I was expecting. Now to put them up for sale, and hope they find a great home. Thank you for your help.

I have an issue going on with a car dealership around improper repairs that they performed. I was set up with Lou who had many years of experience with my type of vehicle. He was able to help me cut through the lies and excuses that the dealership was making, and add support to my case against them. He also provided me an 800 number to vehicle manufacturer to discuss what was going on and file a complaint against the dealership. Hoping to stay away from taking them to court, but if I have to my case is stronger because of Lou.

Appraisal. Nora did a great job getting me the information I was asking for. Fast and efficient! The value she gave me wasn't what I was hoping for but I know it was defiantly accurate. Super easy process, and I would use her again. Thanks! Tom

I've submitted questions three times so far to Rarewares Antique Expert. Their response is almost immediate. They are extremely knowledgeable - I don't know how they know so much about all these random antiques, including dates and values. Thank you Rarewares for everything. If only all of life's answers were this simple as "Just Answer"!

I was given good logical answers to my tax questions in a timely manner. They reinforced what I thought were the answers. And they gave me some insights as to different ways to think about my question. I was surprised that the experts were there for me at the times that I called.

JustAnswer technical support for Facebook are always helpful. I use them often. I am grateful for JustAnswer. I don't know what I would do without them. They help me when Facebook stonewalls me. Everyone I have talked to at JustAnswer technical support has been helpful to me. I recommend them.

I received a quick and succinct response, even as an international client. A qualified attorney satisfactorily answered my question about the legality of an annulment from the Philippines in the US. I will use them again should the need arise, especially for legal issues. I've reviewed many other questions and responses concerning other subjects, and they too, look to be on the mark.

Andrew master diagnostic technician in Oregon. My first experience with JustAnswer was questions to help me repair my 2007 Buick Lucerne CXS. I have to tell Just Answer that you were very lucky to have a guy like Andrew to be able to professionally diagnose and help people repair their vehicles on their own.

Intermittent electrical problem with 2017 Subaru Outback. In a phrase, “this guy knows his stuff“! I have had an intermittent problem with my reverse cross traffic system going offline with no obvious cause, such as a bump in the road, sudden braking or acceleration. This followed three trips to the dealer after they replaced the sensor that had been damaged when I backed into a post. They had given up on my car, but the advice I got here will help me when I go to another Subaru repair shop.

I lost my instrument cluster, radio controls and heat/air controls as well as the displays for all of them. The tech. had me test a number items, ruling things out along the way. He eventually narrowed it to a couple fuses, then we found the problem. Anyone that has ever tried to track down an electrical problem in a car knows what a difficult task it can be. I was amazed that he was able to track it down remotely. The issue was repaired in less than 90 minutes. (If I already had my tools out, it would have been completed sooner.) I was extremely impressed with his diagnostic abilities and ability to explain everything in plain language.

I asked a question for a structural engineer that was very straightforward. I got no answer after an hour and contacted Customer Service. They promised to escalate it and get me an answer that they said is normally answered within 10-15 minutes. After another hour I contacted them again and they promised to get me an answer very quickly. Here we are 24 hours later and still no answer. Save your money and time.

Immigration Procedure/Law. The attorney I worked with answered my questions quickly and directly. She also directed me to a complimentary website that was very helpful with assisting in my research. I was very impressed - and relieved to find the information without too much stress.

I had a computer software problem that I couldn't find solution to on my own. I contacted Just Answer and they were on it immediately even though it was 10:00 PM my time. Ultimately I solved the problem on my own. I had a cable misconnected. Even so, I was very impressed with Just Answer's quick response and trove of ideas the representative gave me.

I needed antique and vintage furniture appraisals. The research and appraisals were provided quickly. The ability to have a second, or more, appraisal from additional experts was reassuring that I had an accurate appraisals. If I had a question I could communicate with the expert by texting directly with them. I highly recommend JustAnswer and I will definitely use them again.

I was concerned because my dog ate 2 pieces of fabric and only one had passed through. It had been 2 weeks. My dog showed no signs of discomfort but I wanted to know what I could do to help it along. I was also concerned about how long it could be in her without causing damage (I.e: infection, etc) and what to look for if she didn’t pass it. The vet suggested pumpkin at each meal. I followed his instructions and after 4 days she produced the intruder! Thank you for saving a big vet bill! The culprit!

Value of a 100.00 dollar bill. The service was pretty fast, and the person I got to give me values was very nice to deal with. Based on this transaction, I am sure to use again. I usually don't like giving information out, but so far so good. It seems like a safe website to deal with.

Technician was very knowledgeable and helpful with his recommendation — he gave me a specific diagram and parts list, indicating the specific part I needed. It had the part number associated with it, and a reference to a company which offered to sell it to me for a particular price.

I was extremely happy with the easinesss of applying for advice and the prompt reply that I got. My question was if my son's partner has the legal right to insist that the word wife and son be included on his headstone even though they were not his wife or son.

Nephew, age 25, passed away and parents wanted an autopsy but coroner advised OK State Law prohibited autopsy unless crime related. I asked for clarification and got it. Thank you. My nephew's parents thank you also. We know the steps to take if and when information is needed.

I gave ** a 5 star rating. To show my appreciation I gave a "Texas" invite to come to Texas for some Creole and shrimp. I know that none of the vets can accept. It was a jester of appreciation. Here is her reply --- "HAHA that's hilarious but I think I will be staying here." To me that was sort of a rude reply and rather sarcastic. It wasn't meant to be "hilarious". It was a simple jester of being courteous. Sorry to be a bother.

I was having trouble finding how to contact a KDP expert to discuss how payments to authors are dispersed and when; also whether a purchaser needs a Kindle reader or other device to access book purchased. Took a little while to answer, but Aaron ** was extremely helpful, patient and polite. Job well done!

After getting a less than satisfactory explanation from a local contractor regarding a problem with my boiler I contacted JustAnswer to confirm the diagnosis. My expert responded quickly and was able to figure out what the contractor had failed to notice on site. Considering what I paid for a house call this was money well spent.

Automotive Problem - Subaru. Had a problem with engine that two mechanics were unable to fix. Expert found information quickly and gave me some ideas on how to approach the repair. Was more efficient than the online searches I was doing myself. Met my expectations.

Your team was prompt and helpful. They seemed to know what I was talking about and were able to help me in a way that was easily understandable. They also suggested I have it checked further to make sure it was actually the problem.

Since 1995 I have has GI issues that my family Dr couldn't figure out, referred to a surgeon...no luck, then referred to a GI Dr here with no help. Within 10 minutes, this Dr was able to find my problem and get me the help I needed.

My cat was injured. Dr ** contacted me within minutes. I opted for text only. He guided me through a few physically checks and asked the same questions a vet in office would. I ended up going to the vet anyway, my cat was still in pain the next day, but it was definitely helpful. He also gave me advice on a different issue too.

When I get problem (reset password of SAMSUNG DVR), First, I try to get solution from IT shop and SAMSUNG Thailand. I still had no idea to solve. When I ask problem to JustAnswer, I feel good of JustAnswer friendly. Now I understood that the Password is the top security of SAMSUNG, so very hard to reset this password. Then problem could not be solved by ourself (should be solved by SAMSUNG only). By friendly and shortly, JustAnswer try and work with me to find out the solution, this feel good will be kept in my memory. I appreciate this.

I was very pleased with the response time for my inquiry. The legal professional that assisted me was very timely in responding and explained things to me that made it easy to understand. She made sure I was satisfied and comfortable with her recommendations before she ended our communication.

I received prompt and helpful advice and they kept seeing if I was OK with their response. Very nice people. Would recommend this as another form of research for any assistance you require. Good knowledge base of the experts.

I was having trouble casting my laptop to my tv. The tech was very responsive and helpful. It turns out I just need a new tv, but he helped me figure that out! I was able to correspond with him via text message until all my questions were answered.

John was very helpful to answer my legal questions. He gave me a roadmap to follow the process. He is very knowledgeable. I will try to keep him as my expert. I will recommend him to anyone. I am satisfied with service.

This is a great app. I used it to judge if I should take my Jewels pup in to the vet. I decided to, it turns out she has floating kneecaps which is common in her size and breed. I also recommend looking up big procedures like surgery on YouTube before taking the jump. I'm glad I did. It saved me a bunch of money and gave other options to take care of the problem.

Debra was amazing. Put my mind at ease. I would definitely recommend this site to anyone. These people really know the law and really know how to get results efficiently. After seeing what can happen and being able to chat with a paralegal I will never get in that situation again.

A dentist made my mother top dentures but she has been having trouble with them fitting and they make her gag. I suspected they were not made properly but she was forced to wear them anyway. I sent in pictures of the mess and was given the best advice of what was wrong with them and what needed to be fixed. I am content now that I was right and will be taking the messed up mouth piece back to the dentist to get it made correctly.

My cat, Josh, was not able to cough up his hairballs anymore and would walk up the steps slowly at my dad's... I just moved in and didn't have steps before and never noticed. He's 15yrs and Dr. ** got back to me promptly and told me what to do with the hairball remedy and half a baby aspirin a few times a week. I thank you so much for your help, Dr. **!

I am being overwhelmed with junk mail, and my important mail is going to my junk mail. The man helped me come up with a process to make my email account smarter when filtering. It will take a few days or maybe a couple of weeks, but I feel positive I have a process to deal with this issues.

Recently, I purchased a very expensive pair of thermal binoculars. I loaned them to my brother in law and when he returned them to me, something wasn't working properly. These binoculars are highly technical and I had no idea how to repair the problem. To make matters worse, the manual that comes with them is very poorly written, offering minimal information. However, the company, Pulsar, did refer to Just Answer as a possible for problem solving. I contacted Just Answer and explained my problem and "Rusty" started to respond. After a rather long exchange, everything is working properly. The technician, Rusty, was incredibly patient and very helpful. These binoculars are very high tech and incredibly sensitive. Rusty made things very clear and understandable and the exchange of information was perfect.

My new router had got stock to another function on my fax machine when it was installed and doing crazy things but wouldn’t print. He remotely fixed the problem I had spent an hour trying to fix. Took longer than I thought, but we got it fixed, very professional and knew what he was doing, I don’t work on computers much since I retired. But I do keep the books for my church. End of year giving and a printer that wouldn’t print. I was panicked.

I have two profiles on one FB account. Didn't know you could do it, but my newly restored computer didn't automatically link me with my old profile, I thought it was lost. I checked it out and the posted answer to delete the 'Page". It's not a FB Page. It's two profiles on one account. No one can figure it out. However, they were quick to answer.

Windows 10. Dear REN! Thank you very much for your help! You were very patient, professional and knowledgeable!!! Your experience was invaluable for my problem!! I was very pleased with the result. Great service and communication! I’d definitely recommend you guys! Thank you from the bottom of my heart

Cat Vet. Terri responded to my initial question. One of my "kids" has congestion, and it did not appear to show any improvement. I felt that a Vet's opinion could help improve his issue. I felt her suggestions we very good, and she was thorough on initiating communicating the various infections that could be occurring. It is an hour by hour issue, and Terri was right there with me.

Parasitic battery drain 2008 Duramax. Associate was fast & accurate. His diagnosis was on the money. Highly recommend this site. Was worth my only one time $5.00 charge as I cancelled my membership on the thought I would only require this service maybe once a year.

Tenant/landlord issue of water damage. I spoke with “Isaac” yesterday (Sunday). He was very kind and professional. Even while he was on a flight he was able to speak with me (through text). He gave me the confidence to pursue legal action. Thank you Isaac!

I used the site for a legal question. I was on the fence with the wording of a contract and they did help tip me one way. It was a small conversation. I corresponded twice during the conversation. I intended on cancelling on the 7th day but it was near the holidays and everyone knows how hectic that can be. I cancelled on day 9 and thought I was good. I DID NOT get a correspondence that they would be charging my card like they responded to someone else saying that they do. THEY DID NOT!!!!

I was completely satisfied with the answers I received regarding real estate law. Initially, I thought I was going to get only one answer, but, I did receive responses until I was satisfied. A couple of the answers came on both Saturday and Sunday.

I contacted my branch bank and didn't get any results. The number they gave me directed me to a website. Having problems with my computer, that wasn't helpful! By contacting this company I was given a number that I had direct contact and they are refunding my $53.00!!! Thank you again!!! C.

I'm so so glad that I signed into the site. Paul was terrific and very precise and patient with me for all of my questions and concerns with all of his answers. A+++. I would recommend this site to anyone if they want to find out all of the answers and troubleshooting to save time and money. I would highly recommend this site to anyone, Craig.

You can speak to a Lawyer but they take for everything to answer and constantly request for you to call for another $50. Then they charge you $46 after 1 week and refuse to give you a refund. I would not recommend anyone to use their services.

I asked a question and paid $5 on 1/1/20. On 1/10/20 they charged $65. They said they would send an email that day before they charged again--but they didn't. Just took money out. I'm outraged. It's a scam. They just want to force you to pay for a year subscription. Beware--they are scammers. And as for the advice: very limited. The guy kept pushing to go to a far more expensive phone call, then kept nagging for a 5 star review. He did answer my basic question, but it wasn't worth $65 by a long shot.

The individual who answered did three scam-like things: he signed me up ($39 charge) before I agreed to get help, said he had no help to offer but I got charged anyway, and then he rated himself a '5' before I could react. I could not find any way to undo any of this online, so I quickly cancelled any subscription that might have been created. When I found the charge on my Visa bill I immediately called the company and a pleasant customer service rep said she has removed the charge. Be careful who you deal with in this organization.

The customer service agents did nothing to resolve the issue regarding my account and the chat system blocked me out from discussing further. The agent on the phone was not helpful and had no intention of making the customer satisfied.

Total scam. And taking advantage of the elderly as well. My 82 year old dad called the number based on a google search. He thought he was talking with Apple (and they let him think he was talking to Apple) about his iPad he was having issues with. They told him they would charge him $1.00. He didn't understand that he would be charged the $46 a week later and because of that, he didn't cancel it either. When I called to cancel, they would not refund the amount and kept asking if his question had been answered, as if that would justify the charges. And for the record, no it wasn't answered as he ended up just buying a new one. Also justified that initial $1 because they donated that to charity - that appears to be true since my dad's credit card bill had multiple $0.10 charges to diabetes, cancer, home4vets, etc. although who knows if those are actual legit charities?

I paid $1 for one question 10 days ago, then got a lot of e-mails from JustAnswer, which I did not read at all, and yesterday they charged me $46 for their membership that I NEVER requested and did not authorize. I called them, they canceled my membership, but refused to return the money. The whole rigmarole with $1 was to get my credit card info, to charge it again later. Jan. 8, 2020.

Canceled within the trial period and was charged $60.00. Have documentation that proves that I canceled and they still will not refund the $60.00. I think this is a scam and this is how they make their money.

It was New Year’s Eve. My cat was sick and I had taken him to the vet the day before. He wasn’t doing so well and my vet’s office was closed. I was really worried and stressed about my cat. I found the “Ask a Question” website where I could ask a vet a question for $5, the vet was really great. My Problem is, that after “your 7 day trail” the company automatically starts charging your credit card $29 A MONTH. This is insane! Why would I need a monthly subscription? I have a vet. I contacted the company on the “8th” day, when I saw the $29 charge to my credit card. They would not refund my charge to my card. They said that “I agreed to terms” I don’t even remembering reading the “Terms” Total scam!!!! If you use this website, make sure to cancel “your membership” before the 8 the day!!!! Just horrible!!!!

Called for help with Microsoft Access. Experts respond to you by email at their convenience, not yours. I tried for an entire day to get a response and finally got one at 4am while I was asleep. When I responded at 8am, no-one got back to me. The information I did receive was comprehensible only to a computer expert which I am not. You cannot ever interact with an expert by phone, only by text or email which is inefficient and unacceptable for me.

I had an issue with Airbnb. I googled airbnb customer service, and somehow ended up on the Just Answer site. I had to fill out my mastercard number to pay for their 'advice', and was promised a refund asap. The expert I got was a vet! What's a vet going to help me with a booking problem with airbnb!? I realized right away this is a scam. I didn't take any chances and phoned my credit card company right away to cancel the account. I was duped, but managed to react quickly before further damage was done. E.

They were very quick about resolving the situation and I appreciate it very much. The lawyer I spoke with was very professional and extremely helpful and if I ever need the help again this will be the first site I go too. Again thank you so much for resolving this situation so quickly.

I registered for the service - they took my money with ease. Here’s the problem- they NEVER gave me an answer despite three phone calls and multiple times where they said “Your question is a top priority.” Emails sent - automated, meaningless responses. Just complete non- execution of their core business-answers.

Customer service has resolved the issue, canceled the membership and reimbursed the money.

Updated on 01/07/2020: JustAnswer refused to cancel online--the chat agent disappeared working when I mentioned canceling. Canceling required a LONG telephone call with a representative whose telephone periodically went dead. I was required to lie about the reason for canceling before the representative was satisfied and began the cancelation. In the end, canceling took three hours of determined effort. The company will, no doubt, respond to this review with some believable story, but ask yourself this question. Is a 7-day membership worth three hours of your time just to cancel it?

These people are really great! They were able to resolve the issue perfectly and even gave me a refund. Highly recommended!

I signed up today and sent a pic of an antique per the experts request and I never heard back from her. She wanted $34 to speak to me on the phone and I declined and never heard another thing. I requested another expert and I’m still waiting. Clearly they just want more money and don’t want to help you unless you’re throwing money at them. Disappointed.

I had a question for a hamster I purchased because there weren’t any vets available on Sunday to help when I needed help. I searched for vets but the only help for hamsters was in Katy or at an animal hospital. I decided to try for answers because the trip would be long. I received no help. It took two days for a response and then they continued to try to charge my card for membership fees and I cancelled within three days. Don’t waste your time if you have a small pet just go to an animal hospital! Worse experience ever!

I waited at least 30 minutes before a technician was connected with me. And that only happened after I threatened to cancel my membership. The technician that I received kept telling me to give him the model number of my washing machine, which I was completely unable to find. I even bent up the splash panel trying to get it off so that I could look behind it. He never did tell me how to properly remove the splash panel. He got impatient with me, made a couple of snide remarks and finally disconnected from me stating he couldn't help me and maybe someone else could.

I went online in April, 2019 with a question. I recall cancelling the service. However after reviewing my recent credit card bill I noticed I am still being charged a ridiculous $46 per month. I have never accessed the system since the first question asked. I cancelled the service today (again I recall cancelling last year) and was told I would get $0 in a refund. Beware of this "service". I am completely unhappy and demand a refund for the past 9 months charges I have been assessed. I hope management reads this review. If I am not satisfied with a reply I will take this to the BBB. Please respond to me.

THIS COMPANY IS A SCAM. I signed up for $5 and they charged me $40. I took medical advice but never started my monthly membership. Upon reaching out to customer care they very arrogantly and rudely mentioned that they cannot refund even though I had reached within a day of cancellation. Highly discouraging. Also even though they say they'll connect to expert Urologist they connected me with general physician for advice. Will never recommend to my friends and family.

I have used this service for free trial and then called asking them to charge my card for 1 months. After they charging me I was not able to post my questions whenever I came to submit. I got only a notification saying phone order a phone call. And phone calls cost hell money. I called. They updated my email and asked me to try later on and I received an email saying my subscription has been cancelled. NOT RECOMMENDED!!!

If it were not for their membership fee policy, I would have given this useful service 5 stars. However, one week after paying the $5.00 trial fee, a $60.00 charge appeared on my credit card. Since I was "one and done" with Justanswer.com, I went to the website and clicked "cancel membership." Easy enough. As a precaution I contacted a Justanswer rep to make sure my credit card charge was refunded. To my utter amazement I was told the $60 fee was NON-REFUNDABLE! I was told I should have read the fine print in "Section 10" of their terms of membership. Who reads all those terms of agreement?

I had an issue with my emails that somehow kept disappearing, and it seemed there was a problem on gmail's side, and Thunderbird's side, and it wasn't set up right, but my online technician stayed online for two hours fixing it all for me to now work absolutely fine, and the issue with redirecting the mails were fixed. He was friendly, helpful, and VERY professional.

I was eventually contacted after I cancelled my membership. The Vet that helped me was very nice, and was a great help! I still had to wait for over an hour for a response, and felt like I had talked to a bot until I took measures to end my membership. I will change my rating.

DR ** answered all my questions about my dogs condition. He was very thorough and I would Highly recommend his services. It was very comforting to be able to converse with someone when you're very worried about your pet that is a very loved family member.

I got some really good advice for the questions asked. I took what was given and wrote a letter to my landlord. Now I'm just waiting for him to reply. Thank you so much for the great answers and the advice you had given me.

Needed after hours help with my iPhone. Connected me to someone who was very helpful and able to resolve my issue. I never heard of this service before and after my issue was resolved I did some research and discovered that they can assist with many different types of problems from mechanical to medical to technical. Very Good service.

The response to my query was exceptionally quick. The service I have received was very useful and enabled me to track down the fault (a faulty sensor) and provided a means of working around the problem until I can replace the sensor.

I would highly recommend anyone to contact this website. I had great satisfaction from it. Debra was wonderful. It gives me a peace of mind knowing I have someone to turn to. I have tried to call the landlord and tenant number and it is difficult to get a human being to answer the phone.

Problem With WiFi. Very quick and Knowledge. Also quick service.. Plus honest service too.. I really like Bing, he made a quick response. Without being pause... I would recommend you use JustAnswer online. I feel no waiting for the service to get back to me. It took less 5 min waiting. It was not that bad. But I am happy that my laptop is working. Smile...

The fix was not in the on-line manual. The just answer remedy was prompt, step-by-step, easy to follow and it worked! I am not a complete idiot when it comes to electronics but the solution offered was such a surprise to me. I would not have hit on it unaided in a hundred years.

Texted this service for 5 dollars for texting with lawyer. Then got billed for 55 dollars 7 days later for not cancelling my trial subscription which I never even knew I had. This company is very shady with the way they hide that you are required to cancel membership even though you didn’t sign up for membership. I will tell everyone to avoid this company.

I was looking for a professional opinion on my tenancy contract situation, and I got that from this site. Definitely a help, and would recommend this as a good resource to anyone needing more than just general info from the internet. Thank you!

I questioned what could be wrong with my washer not starting when I pulled the start knob. Getting help seemed to take a lengthy time but I did receive helpful information by the end of the conversation. I ordered the part suggested and the video supplied was extremely helpful to get the old one out and new one in.

The attorneys I have worked with regarding my rear-end car accident have been knowledgeable, friendly and honest. I have spoken with 3 different attorneys on three different occasions; however, now that I know that I can select a favorite attorney I will select on when I use your services again. I will definitely use your services again.

I was trying to sync my flash with my underwater Sealife camera. I tried the solution provided online but it did not help. After many varied unsuccessful attempts, I reached out to JustAnswer.com. I paid the $5.00 and explained CLEARLY what my online research had suggested and that it was unsuccessful. The response I received back was cut and pasted from the same online information I already had tried and found unhelpful. If you do your online research into your problem, save your money. This “help” is a scam.

I called to find out how to fix my dryer problem. I was connected to a professional appliance repairman (Kelly). He read my problem and told me what the fix would require. He gave me a couple of Youtube link showing how to fix my problem and told me where I could get the parts. He answered additional clarification question I had as I held the online window open for more than 20 min. I asked for a phone connection so there was a small cost. I was totally satisfied.

After losing WiFi connectivity with my printer, I tried to fix it myself. Despite following the various prompts and instructions provided by HP, I failed and contacted JustAnswer. Within 20 minutes, all problems were solved and I am very satisfied.

My natural gas fireplace would not stay lit. I contacted Just Answer and used the chat room. I explained my problem and after a reasonable time was contacted by an expert who set out the steps I needed to take and even provided me a picture of the problem area. After following his instructions, my fireplace lit and has been burning normally ever since. Thank you Just Answer.

Nissan Rogue Bluetooth/USB issue. Jay was quick to respond to my question. He listened and gave thoughtful suggestions on how to resolve the issue. Fortunately, the solution was a very simple one. It helped to have someone talk me through it. This experience was so much better than my attempts to get a solution from the Nissan dealership where I purchased my car. They were ready to have me replace the radio, which would not have solved the problem.

I had a major health question about my greyhound. It was later at night and I knew that my vet wasn’t in the office. So I went online and found this. Sent in my question and a picture and Rebecca is the one who answered me. She’s been a vet for quite some time. I described what was going on with my greyhound's feet her nails in particular and took a picture and sent it to her. Within minutes she was telling me what she thought it probably was just by the pictures that she saw and with that information I was able to really do My due diligence and research. With all the information she was able to give me I was then able to go on and really do quite a bit of research and read articles and talk to other greyhound owners about the same problem. Today we went to the vet and he diagnosed the exact same thing. Thank you so much Rebecca for being there when I needed you and my dog needed you.

The day after Christmas, my Chihuahua had a surprise birth! This was a first for her and me. She only had one puppy and I didn't know if that was normal. Being a holiday, the only choice I had was to bring her and the puppy into emergency. In 30 degree something weather, I needed solid advice on what to do. I spoke to two different vets. One by text and one by phone. They both suggested I bring her in and even told me about Vet Clinics that were open in my area. I brought her in to a local Vet and so far she and the pup are doing ok. But I on the other hand was a wreck. This dog is not just my dog. She's my best friend. And I needed someone to be direct with me and honest and to the point with straight up common sense advice. I am forever grateful for these Vets' professionalism and availability. Thank you from the bottom of my heart. ❤️

I asked a question and waited for over 2 days without an answer. Then I called to complain and I was told that I would get an answer that day. That never happened so I called AGAIN to complain and they just told me the exact same thing from the previous phone call so then I had to ask 3 times for my money back. What a waste of time. This is borderline a scam because after 7 days of a trial I think I get charged even though I've received no services!!

I filed a petition for visitation and contact to be able to see my grandkids while in the care of the other grandparents. I’ve had many questions, sometimes even asking twice, and the responses were amazing! To the point where I even was given a phone number in my area to contact to help me obtain the legal guidance I need. I love that you can converse with a certain professional to get more in detail about your specific issues. I encourage every one to get app and at the very least try it. I did and I love it!

HH SCOTT 235 S electronic amplifier. A very old Amplifier, a question about the failure and plenty of answers... However, it was late in the evening, and my questions was very cutting technicals questions... I have had answers. It was my first experience here, It should be not the last.

Our 2 yr. old great granddaughter ate one of my thyroid pills and I was in a panic as to what I should do. I found JustAnswer, asked my question, was answered very clearly and was told what I should do. Such a relief to me, not to worry! Thank you.

I was getting a bit frustrated after waiting a hour and not getting a response about our sick ferret. I looked up Dr. Mike and asked him directly. Within minutes, he had answered and was helping me. He seems very caring with a love for his profession. We are taking Mocha to the animal hospital this morning and Dr. Mike has kept our conversation open so that I can inform him on how Mocha is doing. Just to have a caring Doc to answer questions meant the world to me.

Washer fills up with water when off. He told me how to repair it if I wished and to the turn water off to washer if I did not. Woody seemed very knowledgeable and was very polite to someone who knows nothing about appliances.

Requested assistance for installing software to a Mac computer - within 5 minutes of asking question I had my answer. The response was clear and easy to understand. The download information was clear and after installation I was able to print pictures professionally. It was wonderful to get such excellent support on the first try. I highly recommend JustAnswer.

I was scared I have a 3 yr old Yorkie. He's one of my children. We had family over and someone dropped a Hershey kiss and he was ready for it he ran so fast that no one was able to catch him. I always thought dogs die when they eat chocolate. Thank God for internet cause no vet was open for me to take him. Dr. Paul was great, fast response and also offer a call as well.

Instead of spending hours and hours online researching and trying to find my items value and then finding a place to sell if I choose I now only need to visit one site. Just Answers appraisers are highly knowledgeable, thorough and helpful in all aspects of antique appraising. Instead of paying other sites or appraisers for each item appraised now I pay a flat monthly rate for unlimited appraisals. Not to mention all the other categories with professional advisors made available to me with my membership. An excellent idea that is also very well executed through an easy to navigate site. Highly recommend you at least try the free week they offer. Chances are you'll be a member after the trial period is up.

Abdominal pain. DR was prompt and professional -- gave me good information. I now know I must talk to my MD after holidays as I may need a procedure -- MD is on leave until early January 2020. Response from site/ questions were pointed and made me think about my past issues.

Chavez was very patient with me in figuring out why my internet was not working after upgrading Windows 7 to Windows 10. The issue is still not resolved, but he is committed to taking care of me and he has already scheduled a follow-up call to resolve my issue.

We gave our dog a pill for humans that I wasn't supposed to give for pain but talking to the doctor and his recommendations what to do gave me a peace of mind. Thank you very much and I will keep in touch with a follow up.

Chavez was very professional, prompt, diligent & concerned about resolving the issue. It is a good service to rely on when no other help is available. I switched from chat to telephone conversation, it was a free trial but it was lack of experience on my part in completing the job & he alerted to me to certain risks that I was not aware of. It was excellent service.

I thought I was signing up for a trial membership for $5.00. After a month my credit card was charged $28.00 for a membership. It was not made clear to me that I needed to cancel or I would be charged. I canceled that day and was still charged for another month because they said they did not receive the cancellation in time. They will not refund any money.

Timely and helpful. Could not have fixed this issue on my own. This is very helpful for HP equipment. The technical support is very important when an individual purchases equipment. HP has very good equipment and technical support is always needed for good service.

Attorney Dan was by far the single most influential resource for helping understand the process/procedures/protocols of my fathers estate conflict! He helped me understand the language in dealing with any lawyer I eventually would hire! Especially after the fiasco of the original lawyer who represented us!

I have used JustAnswer for years. They have helped me with real estate, business and work related issues. The response is always very quick and the information received is fantastic. They have saved me so much money. I recommend JustAnswer to everyone I know who mentions that they need answers to legal questions. I recommend JustAnswer to you as well!

Quick response, information provided was easy to disseminate. I wish when speaking with Social Security Administration that information provided had been more user friendly. I have shared this information with others in my same circumstance. This has been a useful tool to have.

Crontract Law. Isaac, Esq. is an experienced professional. He got right to the heart of the issue asking pertinent, exacting questions which I could not answer because I didn’t know. We will talk again once I have received the information. He was careful not to raise expectations.

The expert Nathan gave good advice on trying to restart/reboot the tv. Nathan alternatively gave me valid suggestions on what to do if tv could not be restarted. It is hard to find a tv expert anymore. Most people just throw the tv away and buy another tv.

My lab ate his all natural paw cream. I was panicking and didn’t know what to do. The vet answered my question very quickly. Everything is fine now. Thank you! I definitely would recommend to use this wonderful online service. It’s a peace of mind to have this available.

I have used Just Answer twice in the past few weeks. I received help with a TV technical problem and advice from a doctor. In both cases I felt valued as a consumer and received prompt answers. Thank you for offering this service.

I wasn't sure if my dog ingested human hair dye, the vet responded quickly, asked appropriate questions and I felt comfortable with his answers. He stayed on line with me until all my questions were answered. He made sure I knew that if I had questions later I had 7 days to get back to him for more assistance with this concern.

Dog over ate cat treats on Christmas. Prompt detailed response from actual vet with no Bs. They tried to get another $28 for a phone call, which is worth it. As I'm a medical practitioner I just needed confirmation of what I already suspected. The $5 trial is well worth it. And I plan to use the 30 days for other great services offered. You will save yourself a ton.

Technical Problem with my Norcold Refrigerator. Connected with a true specialist. Provided with very clear and detailed way to diagnose the problem. From the testing, it's very likely I found the problem. Installing the new sensor I ordered will be the true test. Given other diagnostic steps if the new sensor doesn't fix the problem. Very satisfied with the service and the "answers" to my questions. Well worth it, and I will not hesitate to use the service again.

The vet we were connected with gave us speedy, accurate and empathetic medical advice for managing our dog's pain during a crisis. She had a pharmaceutically complex case on her hands and I was impressed and helped by her technically informed advice.

I would probably recommend Just Answer to my friends and relatives in seeking answers regarding on their issues, I am happy that my questions from my situation in being terminated on my job just answer delivered in properly, now I feel better and more confident. Thanks and much appreciated!

The service was quite slow and once you put your card number on the website, you will be screwed and they will never give you a refund!!! Exactly a fraud! You don’t even know you have become a member and charged already!!!

My husband was just diagnosed with stage four lung cancer. He’s been very sick and nauseated and there was no way I could go pick up his medication that the dr prescribed. Myself having survived breast cancer last year I had the medication the dr had ordered for my nausea. Just Answer let me know it was ok to give my husband my med even though it was dated over a year ago. I did and it helped him right away. The dr said most drugs are good for 10-15 years. I will know who to ask next time I need something.

I have used this site a number of times and I always find it helpful, I would use it again and recommend it to anyone else. Very helpful and they are knowledgeable of the landlord tenant laws in my state.

So far I feel satisfy, I think the experts do the best that they can. I had just one advice opinion was not accurate but that was the exception. The time to reply is acceptable and I received links and documentation in support.

So far reply is very in tune to my problem. I may need some follow up as I get into the project depending on what I find. The info provided was very clear, my end is a little fuzzy. I wrote back with a few questions since my diagnosis appears to be wrong.

Samsung TV’s Mike ** was terrific. My television suffered a catastrophic failure, but he gave me options to try before he made that determination. He also explained what repairs would cost, urged me to find a service that would offer a free estimate and finally gave suggestions about repair versus a new television. He also pointed out that since TVs can fail in six days, six weeks, six months or six years due to manufacturing issues it’s worth the extra fee for an extended warranty. Mike was quick with his responses and totally friendly and professional. The Just Ask option was an unexpected bonus after our TV failed and Mike represented Samsung extremely well.

Nate was very helpful in thoroughly answering and explaining my question. He used current legal information to direct me forward. He was timely in his responses, which was very professional as well. Thank you SO much for your help Nate!

No WiFi reception on Vizio Smartcast TV. Technician pointed me in the right direction. Instead of unplugging modem to reboot I tried just the TV as this had solved the remote control locking up before. It worked! Call from Australia was somewhat unexpected, but very pleasant and he was friendly and most importantly spoke understandable English. Would recommend your site to a friend.

I asked Cameron about an error code "E1" on a Bladez U300 stationary bike. He quickly gave me the 3 situations that could result in that fault and what to do in each case. Very satisfied. Thanks Cameron.

I ran across this service while viewing YouTube DIY car repair videos. The videos were very helpful, but I kept running into problems that I couldn't find solutions to and not having luck getting responses. I tried the introductory 7 day trial. It has been one of the best experiences I have had. They have fantastic experts who contact you immediately and stay in contact with you until your problem is solved. They even sent me diagrams. Their follow through sets a new standard of excellence. You can communicate by email, text or phone immediately. Needless to say I love them.

I am very happy that the problem was resolved. Initially, the company was unwilling to work with us, but they did contact us through Consumer Affairs, and have resolved our issue more than satisfactorily. We appreciate their willingness to follow-up and to offer a resolution.

My laptop home page kept refreshing (flashing). I did not know how to deal with this problem so on a Google search I found JustAnswer. Viet was patient in leading me thru steps to correct even when certain things may have been obvious to others and it was not to me, he was patient. The problem was corrected. I am so happy I found JustAnswer.

It was too late to call my regular vet so I tried this site. The vet here was able to help me get my dog feeling better and alleviated any fears I had. Highly recommend! It is an easy site to maneuver and you get fast advice.

Guy

I was quite surprised that I was actually able to speak to a Ford Tech at 11:15 PM. Not only that there were two that were involved, Chris and Andrew. Both were very knowledgeable and were able to confirm that I did need to take the truck back to the dealer to get reprogrammed. I slept better knowing that there was a fairly simple fix.

Attorney answered promptly and after a complete analysis of My unique situation advised be of the best and legal course of action I should take. I will use this service again, They don't speculate. They give sound advice and even followed up with me to make sure I was satisfied.

I had a health concern that was making me anxious and aggravating my condition. The good doctor helped me to understand what was going on and eased my worry. Very much appreciated. Sometimes there is so much incomplete information out there it becomes too difficult to reach a decision. It was good to talk to an expert that cleared the uncertainty.

I asked what I thought was a complicated question. After chatting with a legal assistant, I was connected to a lawyer. He answered quickly, concisely and, most importantly, in words I could understand in his first sentences. There were no conflicting of this, if that or any other conditions that would confuse me.

I’m selling my home and have two issues I needed immediate help with. I was connected to an attorney who was able to answer my questions and was able to track down a lended who is out of business for over a decade in just a few minutes. Thanks so much.

Very helpful. I was unable to connect to my E mail account because the server was demanding the I create a new password. When I entered a new password, it would not register. Just Answer was able to solve the problem remotely so that I was able to enter the new password and re-open my E mail account.

My thanks to him! He was everything I could ask for. Hopefully this gets the desired result. When dealing with the IRS you never know for sure no matter how well you do it.

Found out about this service on google. Was having a noise during the spin cycle on my washing machine. I expected it to be a bearing or bushing. A service call would have cost me $80. This service was much cheaper. Service tech told me what I thought it was and advised me there was a kit that could be bought for $250. Then I would have to have a service tech install it. Might last six months. Bought a new washer. Very happy with recommendation. Thanks a lot.

A website that says you can consult with a professional doctor, lawyer, etc. by paying five dollars for a 7 day trial membership and have your questions answered. Paid the five dollars but never received any answers, acknowledgement, or any indication that my questions would be addressed. Website just kept saying my case was being matched up with someone. Nothing.

Dr ** did a great job. Good, clear, supportive communication. The dr was quick to respond, and detailed. I will plan on using her again in the future. Merry Christmas, happy holidays and may you all have a great 2020.

IFIT - Nordic Treadmill 1750. Technician was able to walk me through correcting my installation issues - easy to communicate - only issue was the customer support group - wanted Nordic but overview covered many service not related to what I waned - however everything worked out.

Dog Care. The doctor was very helpful and quick to responsed...help to calm my concerns. It was nice to be able to submit pictures too. Unfortunately due to the time of year Christmas season I did end up taking my dog to emergency and he was diagnosed with Cancer.

I took out a trial membership and didn't realise that it was going to turn into a full one. No refund is possible as they said it was my responsibility to double check. I wasn't notified, even though the customer service representative told me that they sent an email. Really appalled by the fact that this was not clear and no notification was sent to me. I cancelled as soon as I realised that I had been charged for 3 months, however it is impossible to delete my credit card's details from the account. Be very careful when using this service.

I was pleased with the help I got in determining if the beam I was going to use would be adequate for the job. The info was out there on the internet but not all put together like this. Good job and easy to use.

I signed up for the $5 ask a question option. My credit card was billed the $5 but also $46.62 (Cdn). I immediately contacted them via their chat line and was put on interminable hold. Eventually gave up ‘cause I have a life. DON'T GIVE THESE GUYS YOUR CREDIT CARD NUMBER.

Some of my experience with the company JustAnswer was excellent. The rest of it, for the last 5 days of my $1 trial, was appalling. I had to talk with 2 supervisors. I was repeatedly told that things would happen, to correct the problems, but those corrections did not happen. Because I had had such a challenging experience, I was given a 2nd week of "free trial" (it actually costs $1.) Instead, the company billed me $52. It took me another 45 minutes of my life to get this fee cancelled - and even then I was informed that it would take 3-5 business days for the $52 that should not have been taken out in the first place to actually be returned to my bank account. I would never, ever use this company again despite the good information given on my first question, in the first two days.

The other morning I opened an email from Paypal that said my account needed to be verified. I logged out of my browser, opened a new one then proceeded to Paypal. There was an exclamation mark beside my "preferred account". When I clicked on this, nothing happened. I tried several times then went back to the email. At some point a message came up from "Just Answer" that said I could enlist their service for a trial period. Since I was getting nowhere with Paypal, I decided to try it.

Perhaps I am being abusive to robots and monkeys by comparing my experience with Justanswer as like conversing with them. I posed a very simple question "I want to buy a new tv. Which brands/models have bluetooth as standard"? The response I received was "which tv model do you have", subsequent questions and responses did not clarify that I did not have a tv but wanted to purchase a new one. It was only moving forward that I realised the initial £5 charge was going to increase significantly that I immediately cancelled my membership and requested a refund without success.

After getting a direct response from the company they were able to determine that I did call in to cancel when I said and offered a refund of the last charge. I can't give them higher than 3 stars though simply because I had to go through all that. I shouldn't have had to.

This website is an absolute SCAM! I signed up to message with a veterinarian, and I asked this person if I would be charged more than the original $1 I signed up for. They said no. This person worked for the company, so I trusted their word, that I would not be billed again. Maybe it was my fault for believing someone who couldn't even speak proper English. When messaging with this veterinarian, she had typos in almost every single message, but I gave her a 5 star rating because she helped me with my pet and she seemed nice.

I wanted information re music / midi files for my Roland Go-piano. Having been asked for the 5 dollar payment to ask the question, I was looking forward to get directed to where and what I needed to complement my piano playing experience. In a fairly short time I received a message that another 31.50 dollars were going to be charged ... and here was my response to my problem! The response unfortunately was no more than what I’d already gleaned from the Roland manual and I was rather disappointed at having paid for a non-service. I contacted customer service immediately and also let the expert know of my disappointment. Within the hour I received a notification that the charge was going to be refunded and I thought that this was excellent customer service, true to their statement that if the problem wasn’t solved, the initial outlay would be refunded. Thank you ‘JustAnswer team’.

I have only positive feelings about my encounter, I was treated in a timely polite and professional manner. There were a few back and forth questions that helped both parties to communicate more accurately and specifically. I would recommend Just Answer to another party

When my golden retriever got into a tray of brownies, I was so worried about her reaction to them. Dr. Christian was so helpful and kind. He answered my questions thoroughly and quickly. It was very reassuring and his answers were spot on.

Dr. Mike is wonderful! It was time and I knew it, but I wanted to be sure. After a very thorough conversation, it was determined that my 16 year old kitty may be ready to be free from her suffering. “It comes down to quality of life”. He was so kind and gave me peace of mind. “Hold on to the memories” he said. So grateful for his expertise and compassion. Thank you!

For 3 days I was unable to access my smart tv apps. I tried everything and nothing worked. I contacted a tv technician thru JustAnswer.com and within 5 minutes I had an answer. I did what he told me to do and 10 minuets later I could now access my apps. Thank you JustAnswer.com.

I was scheduled for cataract surgery today 12/16. I was having pink eyes & mattering; so I was concerned about having the surgery. I went to Urgent Care as you suggested. I heard from Philips Eye early this AM & surgery was cancelled. Thank you! When did BCBS start charging for online help?

As soon as I logged into the website someone assisted me and connected me with an attorney. The attorney spoke with me on the phone directly and answered my questions with giving me accurate legal advise! I have used this site in the past as well and will use it again. It saves me a ton of money!

I have some old brass owl andirons and wanted to know their value. My expert, Doris, quickly provided me with some background information as well as how much they are worth. The trial membership was great because I was able to try out the service without having to spend a lot of money. Very pleased with the service.

Very personal information. Quick response. I was surprised to hear the right information about my problem and I'd ask workshops and all parts sales company and No one could be able to supply experienced answers so I tried here and bam the crease was gone. Thank you so much for your help guys.

Need for probate. The response to my question was clear, precise and arrived in hours. You saved me hundreds of dollars and an anxious wait for an appointment with a lawyer. This is an excellent service, and I will be recommending it. Thank you!

The tech was able to solve my problem, thank goodness! It just took a long time as I think he was working with other clients at the same time - 2 1/2 hours. I’m grateful however. The tech seemed knowledgeable and polite and didn’t express frustration with my lack of Knowledge on my part. I wish I hadn’t had to pay for the service, but I couldn’t wait until Monday morning!

The attorney responded to my questions with thorough and accurate information, which prompted me to seek a local attorney who has experience working with cases like the one I presented to "Just Answer." Based on the response from "Just Answer," I was able to consult with an attorney who works cases like the one I presented in the jurisdiction where the legal issue had occurred.

I realized a couple of days ago that I had lost access to all of the voicemails that I had been saving in my phone system. I, initially, blamed the company from which I had purchased the phone system, but a "Just Answer" representative assured me that the fault was not the phone sales company, but, instead, my phone service provider. I was, subsequently, able to interact with the provider and the problem was solved.

Seems like one person doesn't know what the other is doing. Also I had to write my question to several different people. There's got to be an easier way to process questions. Despite all that your people are very knowledgeable and have always given expert results. Thank you for that.

I had something important that I needed to print and mail immediately. Then I discovered my printer wouldn't print. This was my first time using JustAnswer and it couldn't have been easier. I got a very fast response by an obviously knowledgeable professional and he did a quick fix remotely. I couldn't be happier with the service that I received.