JustAnswer Reviews

Windows 10. Dear REN! Thank you very much for your help! You were very patient, professional and knowledgeable!!! Your experience was invaluable for my problem!! I was very pleased with the result. Great service and communication! I’d definitely recommend you guys! Thank you from the bottom of my heart

Cat Vet. Terri responded to my initial question. One of my "kids" has congestion, and it did not appear to show any improvement. I felt that a Vet's opinion could help improve his issue. I felt her suggestions we very good, and she was thorough on initiating communicating the various infections that could be occurring. It is an hour by hour issue, and Terri was right there with me.

Parasitic battery drain 2008 Duramax. Associate was fast & accurate. His diagnosis was on the money. Highly recommend this site. Was worth my only one time $5.00 charge as I cancelled my membership on the thought I would only require this service maybe once a year.

Tenant/landlord issue of water damage. I spoke with “Isaac” yesterday (Sunday). He was very kind and professional. Even while he was on a flight he was able to speak with me (through text). He gave me the confidence to pursue legal action. Thank you Isaac!

I used the site for a legal question. I was on the fence with the wording of a contract and they did help tip me one way. It was a small conversation. I corresponded twice during the conversation. I intended on cancelling on the 7th day but it was near the holidays and everyone knows how hectic that can be. I cancelled on day 9 and thought I was good. I DID NOT get a correspondence that they would be charging my card like they responded to someone else saying that they do. THEY DID NOT!!!!

I was completely satisfied with the answers I received regarding real estate law. Initially, I thought I was going to get only one answer, but, I did receive responses until I was satisfied. A couple of the answers came on both Saturday and Sunday.

I contacted my branch bank and didn't get any results. The number they gave me directed me to a website. Having problems with my computer, that wasn't helpful! By contacting this company I was given a number that I had direct contact and they are refunding my $53.00!!! Thank you again!!! C.

I'm so so glad that I signed into the site. Paul was terrific and very precise and patient with me for all of my questions and concerns with all of his answers. A+++. I would recommend this site to anyone if they want to find out all of the answers and troubleshooting to save time and money. I would highly recommend this site to anyone, Craig.

You can speak to a Lawyer but they take for everything to answer and constantly request for you to call for another $50. Then they charge you $46 after 1 week and refuse to give you a refund. I would not recommend anyone to use their services.

I asked a question and paid $5 on 1/1/20. On 1/10/20 they charged $65. They said they would send an email that day before they charged again--but they didn't. Just took money out. I'm outraged. It's a scam. They just want to force you to pay for a year subscription. Beware--they are scammers. And as for the advice: very limited. The guy kept pushing to go to a far more expensive phone call, then kept nagging for a 5 star review. He did answer my basic question, but it wasn't worth $65 by a long shot.

The individual who answered did three scam-like things: he signed me up ($39 charge) before I agreed to get help, said he had no help to offer but I got charged anyway, and then he rated himself a '5' before I could react. I could not find any way to undo any of this online, so I quickly cancelled any subscription that might have been created. When I found the charge on my Visa bill I immediately called the company and a pleasant customer service rep said she has removed the charge. Be careful who you deal with in this organization.

The customer service agents did nothing to resolve the issue regarding my account and the chat system blocked me out from discussing further. The agent on the phone was not helpful and had no intention of making the customer satisfied.

Total scam. And taking advantage of the elderly as well. My 82 year old dad called the number based on a google search. He thought he was talking with Apple (and they let him think he was talking to Apple) about his iPad he was having issues with. They told him they would charge him $1.00. He didn't understand that he would be charged the $46 a week later and because of that, he didn't cancel it either. When I called to cancel, they would not refund the amount and kept asking if his question had been answered, as if that would justify the charges. And for the record, no it wasn't answered as he ended up just buying a new one. Also justified that initial $1 because they donated that to charity - that appears to be true since my dad's credit card bill had multiple $0.10 charges to diabetes, cancer, home4vets, etc. although who knows if those are actual legit charities?

I paid $1 for one question 10 days ago, then got a lot of e-mails from JustAnswer, which I did not read at all, and yesterday they charged me $46 for their membership that I NEVER requested and did not authorize. I called them, they canceled my membership, but refused to return the money. The whole rigmarole with $1 was to get my credit card info, to charge it again later. Jan. 8, 2020.

Canceled within the trial period and was charged $60.00. Have documentation that proves that I canceled and they still will not refund the $60.00. I think this is a scam and this is how they make their money.

It was New Year’s Eve. My cat was sick and I had taken him to the vet the day before. He wasn’t doing so well and my vet’s office was closed. I was really worried and stressed about my cat. I found the “Ask a Question” website where I could ask a vet a question for $5, the vet was really great. My Problem is, that after “your 7 day trail” the company automatically starts charging your credit card $29 A MONTH. This is insane! Why would I need a monthly subscription? I have a vet. I contacted the company on the “8th” day, when I saw the $29 charge to my credit card. They would not refund my charge to my card. They said that “I agreed to terms” I don’t even remembering reading the “Terms” Total scam!!!! If you use this website, make sure to cancel “your membership” before the 8 the day!!!! Just horrible!!!!

Called for help with Microsoft Access. Experts respond to you by email at their convenience, not yours. I tried for an entire day to get a response and finally got one at 4am while I was asleep. When I responded at 8am, no-one got back to me. The information I did receive was comprehensible only to a computer expert which I am not. You cannot ever interact with an expert by phone, only by text or email which is inefficient and unacceptable for me.

I had an issue with Airbnb. I googled airbnb customer service, and somehow ended up on the Just Answer site. I had to fill out my mastercard number to pay for their 'advice', and was promised a refund asap. The expert I got was a vet! What's a vet going to help me with a booking problem with airbnb!? I realized right away this is a scam. I didn't take any chances and phoned my credit card company right away to cancel the account. I was duped, but managed to react quickly before further damage was done. E.

They were very quick about resolving the situation and I appreciate it very much. The lawyer I spoke with was very professional and extremely helpful and if I ever need the help again this will be the first site I go too. Again thank you so much for resolving this situation so quickly.

I registered for the service - they took my money with ease. Here’s the problem- they NEVER gave me an answer despite three phone calls and multiple times where they said “Your question is a top priority.” Emails sent - automated, meaningless responses. Just complete non- execution of their core business-answers.

Customer service has resolved the issue, canceled the membership and reimbursed the money.

Updated on 01/07/2020: JustAnswer refused to cancel online--the chat agent disappeared working when I mentioned canceling. Canceling required a LONG telephone call with a representative whose telephone periodically went dead. I was required to lie about the reason for canceling before the representative was satisfied and began the cancelation. In the end, canceling took three hours of determined effort. The company will, no doubt, respond to this review with some believable story, but ask yourself this question. Is a 7-day membership worth three hours of your time just to cancel it?

These people are really great! They were able to resolve the issue perfectly and even gave me a refund. Highly recommended!

I signed up today and sent a pic of an antique per the experts request and I never heard back from her. She wanted $34 to speak to me on the phone and I declined and never heard another thing. I requested another expert and I’m still waiting. Clearly they just want more money and don’t want to help you unless you’re throwing money at them. Disappointed.

I had a question for a hamster I purchased because there weren’t any vets available on Sunday to help when I needed help. I searched for vets but the only help for hamsters was in Katy or at an animal hospital. I decided to try for answers because the trip would be long. I received no help. It took two days for a response and then they continued to try to charge my card for membership fees and I cancelled within three days. Don’t waste your time if you have a small pet just go to an animal hospital! Worse experience ever!

I waited at least 30 minutes before a technician was connected with me. And that only happened after I threatened to cancel my membership. The technician that I received kept telling me to give him the model number of my washing machine, which I was completely unable to find. I even bent up the splash panel trying to get it off so that I could look behind it. He never did tell me how to properly remove the splash panel. He got impatient with me, made a couple of snide remarks and finally disconnected from me stating he couldn't help me and maybe someone else could.

I went online in April, 2019 with a question. I recall cancelling the service. However after reviewing my recent credit card bill I noticed I am still being charged a ridiculous $46 per month. I have never accessed the system since the first question asked. I cancelled the service today (again I recall cancelling last year) and was told I would get $0 in a refund. Beware of this "service". I am completely unhappy and demand a refund for the past 9 months charges I have been assessed. I hope management reads this review. If I am not satisfied with a reply I will take this to the BBB. Please respond to me.

THIS COMPANY IS A SCAM. I signed up for $5 and they charged me $40. I took medical advice but never started my monthly membership. Upon reaching out to customer care they very arrogantly and rudely mentioned that they cannot refund even though I had reached within a day of cancellation. Highly discouraging. Also even though they say they'll connect to expert Urologist they connected me with general physician for advice. Will never recommend to my friends and family.

I have used this service for free trial and then called asking them to charge my card for 1 months. After they charging me I was not able to post my questions whenever I came to submit. I got only a notification saying phone order a phone call. And phone calls cost hell money. I called. They updated my email and asked me to try later on and I received an email saying my subscription has been cancelled. NOT RECOMMENDED!!!

If it were not for their membership fee policy, I would have given this useful service 5 stars. However, one week after paying the $5.00 trial fee, a $60.00 charge appeared on my credit card. Since I was "one and done" with Justanswer.com, I went to the website and clicked "cancel membership." Easy enough. As a precaution I contacted a Justanswer rep to make sure my credit card charge was refunded. To my utter amazement I was told the $60 fee was NON-REFUNDABLE! I was told I should have read the fine print in "Section 10" of their terms of membership. Who reads all those terms of agreement?

I had an issue with my emails that somehow kept disappearing, and it seemed there was a problem on gmail's side, and Thunderbird's side, and it wasn't set up right, but my online technician stayed online for two hours fixing it all for me to now work absolutely fine, and the issue with redirecting the mails were fixed. He was friendly, helpful, and VERY professional.

I was eventually contacted after I cancelled my membership. The Vet that helped me was very nice, and was a great help! I still had to wait for over an hour for a response, and felt like I had talked to a bot until I took measures to end my membership. I will change my rating.

DR ** answered all my questions about my dogs condition. He was very thorough and I would Highly recommend his services. It was very comforting to be able to converse with someone when you're very worried about your pet that is a very loved family member.

I got some really good advice for the questions asked. I took what was given and wrote a letter to my landlord. Now I'm just waiting for him to reply. Thank you so much for the great answers and the advice you had given me.

Needed after hours help with my iPhone. Connected me to someone who was very helpful and able to resolve my issue. I never heard of this service before and after my issue was resolved I did some research and discovered that they can assist with many different types of problems from mechanical to medical to technical. Very Good service.

The response to my query was exceptionally quick. The service I have received was very useful and enabled me to track down the fault (a faulty sensor) and provided a means of working around the problem until I can replace the sensor.

I would highly recommend anyone to contact this website. I had great satisfaction from it. Debra was wonderful. It gives me a peace of mind knowing I have someone to turn to. I have tried to call the landlord and tenant number and it is difficult to get a human being to answer the phone.

Problem With WiFi. Very quick and Knowledge. Also quick service.. Plus honest service too.. I really like Bing, he made a quick response. Without being pause... I would recommend you use JustAnswer online. I feel no waiting for the service to get back to me. It took less 5 min waiting. It was not that bad. But I am happy that my laptop is working. Smile...

The fix was not in the on-line manual. The just answer remedy was prompt, step-by-step, easy to follow and it worked! I am not a complete idiot when it comes to electronics but the solution offered was such a surprise to me. I would not have hit on it unaided in a hundred years.

Texted this service for 5 dollars for texting with lawyer. Then got billed for 55 dollars 7 days later for not cancelling my trial subscription which I never even knew I had. This company is very shady with the way they hide that you are required to cancel membership even though you didn’t sign up for membership. I will tell everyone to avoid this company.

I was looking for a professional opinion on my tenancy contract situation, and I got that from this site. Definitely a help, and would recommend this as a good resource to anyone needing more than just general info from the internet. Thank you!

I questioned what could be wrong with my washer not starting when I pulled the start knob. Getting help seemed to take a lengthy time but I did receive helpful information by the end of the conversation. I ordered the part suggested and the video supplied was extremely helpful to get the old one out and new one in.

The attorneys I have worked with regarding my rear-end car accident have been knowledgeable, friendly and honest. I have spoken with 3 different attorneys on three different occasions; however, now that I know that I can select a favorite attorney I will select on when I use your services again. I will definitely use your services again.

I was trying to sync my flash with my underwater Sealife camera. I tried the solution provided online but it did not help. After many varied unsuccessful attempts, I reached out to JustAnswer.com. I paid the $5.00 and explained CLEARLY what my online research had suggested and that it was unsuccessful. The response I received back was cut and pasted from the same online information I already had tried and found unhelpful. If you do your online research into your problem, save your money. This “help” is a scam.

I called to find out how to fix my dryer problem. I was connected to a professional appliance repairman (Kelly). He read my problem and told me what the fix would require. He gave me a couple of Youtube link showing how to fix my problem and told me where I could get the parts. He answered additional clarification question I had as I held the online window open for more than 20 min. I asked for a phone connection so there was a small cost. I was totally satisfied.

After losing WiFi connectivity with my printer, I tried to fix it myself. Despite following the various prompts and instructions provided by HP, I failed and contacted JustAnswer. Within 20 minutes, all problems were solved and I am very satisfied.

My natural gas fireplace would not stay lit. I contacted Just Answer and used the chat room. I explained my problem and after a reasonable time was contacted by an expert who set out the steps I needed to take and even provided me a picture of the problem area. After following his instructions, my fireplace lit and has been burning normally ever since. Thank you Just Answer.

Nissan Rogue Bluetooth/USB issue. Jay was quick to respond to my question. He listened and gave thoughtful suggestions on how to resolve the issue. Fortunately, the solution was a very simple one. It helped to have someone talk me through it. This experience was so much better than my attempts to get a solution from the Nissan dealership where I purchased my car. They were ready to have me replace the radio, which would not have solved the problem.

I had a major health question about my greyhound. It was later at night and I knew that my vet wasn’t in the office. So I went online and found this. Sent in my question and a picture and Rebecca is the one who answered me. She’s been a vet for quite some time. I described what was going on with my greyhound's feet her nails in particular and took a picture and sent it to her. Within minutes she was telling me what she thought it probably was just by the pictures that she saw and with that information I was able to really do My due diligence and research. With all the information she was able to give me I was then able to go on and really do quite a bit of research and read articles and talk to other greyhound owners about the same problem. Today we went to the vet and he diagnosed the exact same thing. Thank you so much Rebecca for being there when I needed you and my dog needed you.

The day after Christmas, my Chihuahua had a surprise birth! This was a first for her and me. She only had one puppy and I didn't know if that was normal. Being a holiday, the only choice I had was to bring her and the puppy into emergency. In 30 degree something weather, I needed solid advice on what to do. I spoke to two different vets. One by text and one by phone. They both suggested I bring her in and even told me about Vet Clinics that were open in my area. I brought her in to a local Vet and so far she and the pup are doing ok. But I on the other hand was a wreck. This dog is not just my dog. She's my best friend. And I needed someone to be direct with me and honest and to the point with straight up common sense advice. I am forever grateful for these Vets' professionalism and availability. Thank you from the bottom of my heart. ❤️

I asked a question and waited for over 2 days without an answer. Then I called to complain and I was told that I would get an answer that day. That never happened so I called AGAIN to complain and they just told me the exact same thing from the previous phone call so then I had to ask 3 times for my money back. What a waste of time. This is borderline a scam because after 7 days of a trial I think I get charged even though I've received no services!!

I filed a petition for visitation and contact to be able to see my grandkids while in the care of the other grandparents. I’ve had many questions, sometimes even asking twice, and the responses were amazing! To the point where I even was given a phone number in my area to contact to help me obtain the legal guidance I need. I love that you can converse with a certain professional to get more in detail about your specific issues. I encourage every one to get app and at the very least try it. I did and I love it!

HH SCOTT 235 S electronic amplifier. A very old Amplifier, a question about the failure and plenty of answers... However, it was late in the evening, and my questions was very cutting technicals questions... I have had answers. It was my first experience here, It should be not the last.

Our 2 yr. old great granddaughter ate one of my thyroid pills and I was in a panic as to what I should do. I found JustAnswer, asked my question, was answered very clearly and was told what I should do. Such a relief to me, not to worry! Thank you.

I was getting a bit frustrated after waiting a hour and not getting a response about our sick ferret. I looked up Dr. Mike and asked him directly. Within minutes, he had answered and was helping me. He seems very caring with a love for his profession. We are taking Mocha to the animal hospital this morning and Dr. Mike has kept our conversation open so that I can inform him on how Mocha is doing. Just to have a caring Doc to answer questions meant the world to me.

Washer fills up with water when off. He told me how to repair it if I wished and to the turn water off to washer if I did not. Woody seemed very knowledgeable and was very polite to someone who knows nothing about appliances.

Requested assistance for installing software to a Mac computer - within 5 minutes of asking question I had my answer. The response was clear and easy to understand. The download information was clear and after installation I was able to print pictures professionally. It was wonderful to get such excellent support on the first try. I highly recommend JustAnswer.

I was scared I have a 3 yr old Yorkie. He's one of my children. We had family over and someone dropped a Hershey kiss and he was ready for it he ran so fast that no one was able to catch him. I always thought dogs die when they eat chocolate. Thank God for internet cause no vet was open for me to take him. Dr. Paul was great, fast response and also offer a call as well.

Instead of spending hours and hours online researching and trying to find my items value and then finding a place to sell if I choose I now only need to visit one site. Just Answers appraisers are highly knowledgeable, thorough and helpful in all aspects of antique appraising. Instead of paying other sites or appraisers for each item appraised now I pay a flat monthly rate for unlimited appraisals. Not to mention all the other categories with professional advisors made available to me with my membership. An excellent idea that is also very well executed through an easy to navigate site. Highly recommend you at least try the free week they offer. Chances are you'll be a member after the trial period is up.

Abdominal pain. DR was prompt and professional -- gave me good information. I now know I must talk to my MD after holidays as I may need a procedure -- MD is on leave until early January 2020. Response from site/ questions were pointed and made me think about my past issues.

Chavez was very patient with me in figuring out why my internet was not working after upgrading Windows 7 to Windows 10. The issue is still not resolved, but he is committed to taking care of me and he has already scheduled a follow-up call to resolve my issue.

We gave our dog a pill for humans that I wasn't supposed to give for pain but talking to the doctor and his recommendations what to do gave me a peace of mind. Thank you very much and I will keep in touch with a follow up.

Chavez was very professional, prompt, diligent & concerned about resolving the issue. It is a good service to rely on when no other help is available. I switched from chat to telephone conversation, it was a free trial but it was lack of experience on my part in completing the job & he alerted to me to certain risks that I was not aware of. It was excellent service.

I thought I was signing up for a trial membership for $5.00. After a month my credit card was charged $28.00 for a membership. It was not made clear to me that I needed to cancel or I would be charged. I canceled that day and was still charged for another month because they said they did not receive the cancellation in time. They will not refund any money.

Timely and helpful. Could not have fixed this issue on my own. This is very helpful for HP equipment. The technical support is very important when an individual purchases equipment. HP has very good equipment and technical support is always needed for good service.

Attorney Dan was by far the single most influential resource for helping understand the process/procedures/protocols of my fathers estate conflict! He helped me understand the language in dealing with any lawyer I eventually would hire! Especially after the fiasco of the original lawyer who represented us!

I have used JustAnswer for years. They have helped me with real estate, business and work related issues. The response is always very quick and the information received is fantastic. They have saved me so much money. I recommend JustAnswer to everyone I know who mentions that they need answers to legal questions. I recommend JustAnswer to you as well!

Quick response, information provided was easy to disseminate. I wish when speaking with Social Security Administration that information provided had been more user friendly. I have shared this information with others in my same circumstance. This has been a useful tool to have.

Crontract Law. Isaac, Esq. is an experienced professional. He got right to the heart of the issue asking pertinent, exacting questions which I could not answer because I didn’t know. We will talk again once I have received the information. He was careful not to raise expectations.

The expert Nathan gave good advice on trying to restart/reboot the tv. Nathan alternatively gave me valid suggestions on what to do if tv could not be restarted. It is hard to find a tv expert anymore. Most people just throw the tv away and buy another tv.

My lab ate his all natural paw cream. I was panicking and didn’t know what to do. The vet answered my question very quickly. Everything is fine now. Thank you! I definitely would recommend to use this wonderful online service. It’s a peace of mind to have this available.

I have used Just Answer twice in the past few weeks. I received help with a TV technical problem and advice from a doctor. In both cases I felt valued as a consumer and received prompt answers. Thank you for offering this service.

I wasn't sure if my dog ingested human hair dye, the vet responded quickly, asked appropriate questions and I felt comfortable with his answers. He stayed on line with me until all my questions were answered. He made sure I knew that if I had questions later I had 7 days to get back to him for more assistance with this concern.

Dog over ate cat treats on Christmas. Prompt detailed response from actual vet with no Bs. They tried to get another $28 for a phone call, which is worth it. As I'm a medical practitioner I just needed confirmation of what I already suspected. The $5 trial is well worth it. And I plan to use the 30 days for other great services offered. You will save yourself a ton.

Technical Problem with my Norcold Refrigerator. Connected with a true specialist. Provided with very clear and detailed way to diagnose the problem. From the testing, it's very likely I found the problem. Installing the new sensor I ordered will be the true test. Given other diagnostic steps if the new sensor doesn't fix the problem. Very satisfied with the service and the "answers" to my questions. Well worth it, and I will not hesitate to use the service again.

The vet we were connected with gave us speedy, accurate and empathetic medical advice for managing our dog's pain during a crisis. She had a pharmaceutically complex case on her hands and I was impressed and helped by her technically informed advice.

I would probably recommend Just Answer to my friends and relatives in seeking answers regarding on their issues, I am happy that my questions from my situation in being terminated on my job just answer delivered in properly, now I feel better and more confident. Thanks and much appreciated!

The service was quite slow and once you put your card number on the website, you will be screwed and they will never give you a refund!!! Exactly a fraud! You don’t even know you have become a member and charged already!!!

My husband was just diagnosed with stage four lung cancer. He’s been very sick and nauseated and there was no way I could go pick up his medication that the dr prescribed. Myself having survived breast cancer last year I had the medication the dr had ordered for my nausea. Just Answer let me know it was ok to give my husband my med even though it was dated over a year ago. I did and it helped him right away. The dr said most drugs are good for 10-15 years. I will know who to ask next time I need something.

I have used this site a number of times and I always find it helpful, I would use it again and recommend it to anyone else. Very helpful and they are knowledgeable of the landlord tenant laws in my state.

So far I feel satisfy, I think the experts do the best that they can. I had just one advice opinion was not accurate but that was the exception. The time to reply is acceptable and I received links and documentation in support.

So far reply is very in tune to my problem. I may need some follow up as I get into the project depending on what I find. The info provided was very clear, my end is a little fuzzy. I wrote back with a few questions since my diagnosis appears to be wrong.

Samsung TV’s Mike ** was terrific. My television suffered a catastrophic failure, but he gave me options to try before he made that determination. He also explained what repairs would cost, urged me to find a service that would offer a free estimate and finally gave suggestions about repair versus a new television. He also pointed out that since TVs can fail in six days, six weeks, six months or six years due to manufacturing issues it’s worth the extra fee for an extended warranty. Mike was quick with his responses and totally friendly and professional. The Just Ask option was an unexpected bonus after our TV failed and Mike represented Samsung extremely well.

Nate was very helpful in thoroughly answering and explaining my question. He used current legal information to direct me forward. He was timely in his responses, which was very professional as well. Thank you SO much for your help Nate!

No WiFi reception on Vizio Smartcast TV. Technician pointed me in the right direction. Instead of unplugging modem to reboot I tried just the TV as this had solved the remote control locking up before. It worked! Call from Australia was somewhat unexpected, but very pleasant and he was friendly and most importantly spoke understandable English. Would recommend your site to a friend.

I asked Cameron about an error code "E1" on a Bladez U300 stationary bike. He quickly gave me the 3 situations that could result in that fault and what to do in each case. Very satisfied. Thanks Cameron.

I ran across this service while viewing YouTube DIY car repair videos. The videos were very helpful, but I kept running into problems that I couldn't find solutions to and not having luck getting responses. I tried the introductory 7 day trial. It has been one of the best experiences I have had. They have fantastic experts who contact you immediately and stay in contact with you until your problem is solved. They even sent me diagrams. Their follow through sets a new standard of excellence. You can communicate by email, text or phone immediately. Needless to say I love them.

I am very happy that the problem was resolved. Initially, the company was unwilling to work with us, but they did contact us through Consumer Affairs, and have resolved our issue more than satisfactorily. We appreciate their willingness to follow-up and to offer a resolution.

My laptop home page kept refreshing (flashing). I did not know how to deal with this problem so on a Google search I found JustAnswer. Viet was patient in leading me thru steps to correct even when certain things may have been obvious to others and it was not to me, he was patient. The problem was corrected. I am so happy I found JustAnswer.

It was too late to call my regular vet so I tried this site. The vet here was able to help me get my dog feeling better and alleviated any fears I had. Highly recommend! It is an easy site to maneuver and you get fast advice.

Guy

I was quite surprised that I was actually able to speak to a Ford Tech at 11:15 PM. Not only that there were two that were involved, Chris and Andrew. Both were very knowledgeable and were able to confirm that I did need to take the truck back to the dealer to get reprogrammed. I slept better knowing that there was a fairly simple fix.

Attorney answered promptly and after a complete analysis of My unique situation advised be of the best and legal course of action I should take. I will use this service again, They don't speculate. They give sound advice and even followed up with me to make sure I was satisfied.

I had a health concern that was making me anxious and aggravating my condition. The good doctor helped me to understand what was going on and eased my worry. Very much appreciated. Sometimes there is so much incomplete information out there it becomes too difficult to reach a decision. It was good to talk to an expert that cleared the uncertainty.

I asked what I thought was a complicated question. After chatting with a legal assistant, I was connected to a lawyer. He answered quickly, concisely and, most importantly, in words I could understand in his first sentences. There were no conflicting of this, if that or any other conditions that would confuse me.

I’m selling my home and have two issues I needed immediate help with. I was connected to an attorney who was able to answer my questions and was able to track down a lended who is out of business for over a decade in just a few minutes. Thanks so much.

Very helpful. I was unable to connect to my E mail account because the server was demanding the I create a new password. When I entered a new password, it would not register. Just Answer was able to solve the problem remotely so that I was able to enter the new password and re-open my E mail account.

My thanks to him! He was everything I could ask for. Hopefully this gets the desired result. When dealing with the IRS you never know for sure no matter how well you do it.

Found out about this service on google. Was having a noise during the spin cycle on my washing machine. I expected it to be a bearing or bushing. A service call would have cost me $80. This service was much cheaper. Service tech told me what I thought it was and advised me there was a kit that could be bought for $250. Then I would have to have a service tech install it. Might last six months. Bought a new washer. Very happy with recommendation. Thanks a lot.

A website that says you can consult with a professional doctor, lawyer, etc. by paying five dollars for a 7 day trial membership and have your questions answered. Paid the five dollars but never received any answers, acknowledgement, or any indication that my questions would be addressed. Website just kept saying my case was being matched up with someone. Nothing.

Dr ** did a great job. Good, clear, supportive communication. The dr was quick to respond, and detailed. I will plan on using her again in the future. Merry Christmas, happy holidays and may you all have a great 2020.

IFIT - Nordic Treadmill 1750. Technician was able to walk me through correcting my installation issues - easy to communicate - only issue was the customer support group - wanted Nordic but overview covered many service not related to what I waned - however everything worked out.

Dog Care. The doctor was very helpful and quick to responsed...help to calm my concerns. It was nice to be able to submit pictures too. Unfortunately due to the time of year Christmas season I did end up taking my dog to emergency and he was diagnosed with Cancer.

I took out a trial membership and didn't realise that it was going to turn into a full one. No refund is possible as they said it was my responsibility to double check. I wasn't notified, even though the customer service representative told me that they sent an email. Really appalled by the fact that this was not clear and no notification was sent to me. I cancelled as soon as I realised that I had been charged for 3 months, however it is impossible to delete my credit card's details from the account. Be very careful when using this service.

I was pleased with the help I got in determining if the beam I was going to use would be adequate for the job. The info was out there on the internet but not all put together like this. Good job and easy to use.

I signed up for the $5 ask a question option. My credit card was billed the $5 but also $46.62 (Cdn). I immediately contacted them via their chat line and was put on interminable hold. Eventually gave up ‘cause I have a life. DON'T GIVE THESE GUYS YOUR CREDIT CARD NUMBER.

Some of my experience with the company JustAnswer was excellent. The rest of it, for the last 5 days of my $1 trial, was appalling. I had to talk with 2 supervisors. I was repeatedly told that things would happen, to correct the problems, but those corrections did not happen. Because I had had such a challenging experience, I was given a 2nd week of "free trial" (it actually costs $1.) Instead, the company billed me $52. It took me another 45 minutes of my life to get this fee cancelled - and even then I was informed that it would take 3-5 business days for the $52 that should not have been taken out in the first place to actually be returned to my bank account. I would never, ever use this company again despite the good information given on my first question, in the first two days.

The other morning I opened an email from Paypal that said my account needed to be verified. I logged out of my browser, opened a new one then proceeded to Paypal. There was an exclamation mark beside my "preferred account". When I clicked on this, nothing happened. I tried several times then went back to the email. At some point a message came up from "Just Answer" that said I could enlist their service for a trial period. Since I was getting nowhere with Paypal, I decided to try it.

Perhaps I am being abusive to robots and monkeys by comparing my experience with Justanswer as like conversing with them. I posed a very simple question "I want to buy a new tv. Which brands/models have bluetooth as standard"? The response I received was "which tv model do you have", subsequent questions and responses did not clarify that I did not have a tv but wanted to purchase a new one. It was only moving forward that I realised the initial £5 charge was going to increase significantly that I immediately cancelled my membership and requested a refund without success.

After getting a direct response from the company they were able to determine that I did call in to cancel when I said and offered a refund of the last charge. I can't give them higher than 3 stars though simply because I had to go through all that. I shouldn't have had to.

This website is an absolute SCAM! I signed up to message with a veterinarian, and I asked this person if I would be charged more than the original $1 I signed up for. They said no. This person worked for the company, so I trusted their word, that I would not be billed again. Maybe it was my fault for believing someone who couldn't even speak proper English. When messaging with this veterinarian, she had typos in almost every single message, but I gave her a 5 star rating because she helped me with my pet and she seemed nice.

I wanted information re music / midi files for my Roland Go-piano. Having been asked for the 5 dollar payment to ask the question, I was looking forward to get directed to where and what I needed to complement my piano playing experience. In a fairly short time I received a message that another 31.50 dollars were going to be charged ... and here was my response to my problem! The response unfortunately was no more than what I’d already gleaned from the Roland manual and I was rather disappointed at having paid for a non-service. I contacted customer service immediately and also let the expert know of my disappointment. Within the hour I received a notification that the charge was going to be refunded and I thought that this was excellent customer service, true to their statement that if the problem wasn’t solved, the initial outlay would be refunded. Thank you ‘JustAnswer team’.

I have only positive feelings about my encounter, I was treated in a timely polite and professional manner. There were a few back and forth questions that helped both parties to communicate more accurately and specifically. I would recommend Just Answer to another party

When my golden retriever got into a tray of brownies, I was so worried about her reaction to them. Dr. Christian was so helpful and kind. He answered my questions thoroughly and quickly. It was very reassuring and his answers were spot on.

Dr. Mike is wonderful! It was time and I knew it, but I wanted to be sure. After a very thorough conversation, it was determined that my 16 year old kitty may be ready to be free from her suffering. “It comes down to quality of life”. He was so kind and gave me peace of mind. “Hold on to the memories” he said. So grateful for his expertise and compassion. Thank you!

For 3 days I was unable to access my smart tv apps. I tried everything and nothing worked. I contacted a tv technician thru JustAnswer.com and within 5 minutes I had an answer. I did what he told me to do and 10 minuets later I could now access my apps. Thank you JustAnswer.com.

I was scheduled for cataract surgery today 12/16. I was having pink eyes & mattering; so I was concerned about having the surgery. I went to Urgent Care as you suggested. I heard from Philips Eye early this AM & surgery was cancelled. Thank you! When did BCBS start charging for online help?

As soon as I logged into the website someone assisted me and connected me with an attorney. The attorney spoke with me on the phone directly and answered my questions with giving me accurate legal advise! I have used this site in the past as well and will use it again. It saves me a ton of money!

I have some old brass owl andirons and wanted to know their value. My expert, Doris, quickly provided me with some background information as well as how much they are worth. The trial membership was great because I was able to try out the service without having to spend a lot of money. Very pleased with the service.

Very personal information. Quick response. I was surprised to hear the right information about my problem and I'd ask workshops and all parts sales company and No one could be able to supply experienced answers so I tried here and bam the crease was gone. Thank you so much for your help guys.

Need for probate. The response to my question was clear, precise and arrived in hours. You saved me hundreds of dollars and an anxious wait for an appointment with a lawyer. This is an excellent service, and I will be recommending it. Thank you!

The tech was able to solve my problem, thank goodness! It just took a long time as I think he was working with other clients at the same time - 2 1/2 hours. I’m grateful however. The tech seemed knowledgeable and polite and didn’t express frustration with my lack of Knowledge on my part. I wish I hadn’t had to pay for the service, but I couldn’t wait until Monday morning!

The attorney responded to my questions with thorough and accurate information, which prompted me to seek a local attorney who has experience working with cases like the one I presented to "Just Answer." Based on the response from "Just Answer," I was able to consult with an attorney who works cases like the one I presented in the jurisdiction where the legal issue had occurred.

I realized a couple of days ago that I had lost access to all of the voicemails that I had been saving in my phone system. I, initially, blamed the company from which I had purchased the phone system, but a "Just Answer" representative assured me that the fault was not the phone sales company, but, instead, my phone service provider. I was, subsequently, able to interact with the provider and the problem was solved.

Seems like one person doesn't know what the other is doing. Also I had to write my question to several different people. There's got to be an easier way to process questions. Despite all that your people are very knowledgeable and have always given expert results. Thank you for that.

I had something important that I needed to print and mail immediately. Then I discovered my printer wouldn't print. This was my first time using JustAnswer and it couldn't have been easier. I got a very fast response by an obviously knowledgeable professional and he did a quick fix remotely. I couldn't be happier with the service that I received.

Veterinary Question - Reverse sneezing. After speaking to a friend that was stuck at the airport about her dog's condition, I reached out for help and was guided to Dr. **. She was empathetic and asked all the relevant questions completely understanding my concerns. She thoroughly explained her thought process and diagnosis. I was able to share a video of the dog that appeared to be in trauma which made the world of difference when I had trouble conveying all I needed to. Dr. ** made the process seamless and easy; professional and reassuring. After following up at a veterinary clinic, the same diagnosis was confirmed.??? ⭐️

Just Answer is awesome, and correct. You can trust this site and use it often with confidence. I will be back. I will be using this site, Just Answer for many more of my questions. I didn't know this site was available until I googled it. Thanks, Lynn.

Email refusing to send. Was fascinated watching mouse in operation, could follow most of what John was doing but was really impressed with the little time it took to solve my problem. Have saved address for a next time--if there is a next time.

Your company responded very quickly to my questions. I was very impressed. I have one other question: In the state of Arizona how many form pages are in the Guardianship package to give to the court once they are filed out. From what I see there's only about 6 pages that are needed completed to submit to the court.

I spoke to another supervisor and they were able to assist me. They told me they had a no tolerance policy for rude representatives and they were going to take care of the problem. They refunded me what I had paid, so I was happy.

HR.....employee claiming Unemployment. Erik ** was wonderful....knowledgeable, patient w my questions, concise/just perfect! He provided background info for my complete understanding of the context for our situation!! I hope to request him for my next need for guidance!!

When my pet was acting sick in the late evening it didn't warrant calling in a vet after hours but I was worried about our family dog. JustAnswer was the perfect solution to connect me to a professional to discuss the situation and advise me how to proceed. It was very easy to submit my question, the vet contacted me very quickly, and I was pleasantly surprised that I could just chat back and forth with him and have his undivided attention. I can definitely see myself using this service again.

My father found an engraved antique brass box in a bombed out house while he was stationed in Europe during WWII. It appears to be quite old and valuable. Nora has background education and expertise to view the makers mark and finally provide our family with information about the origins of this beautiful and valuable piece of master craftsmanship.

Discussed a matter about my landlord and charged for a soon to be broken lease. Though I believe I was a bit shaken - the response they seek, I feel I can fight this battle now and feel confident that I can win. Thanks ever so much.

I‘d highly recommend JustAnswer.com for medical issues. The doctors are informative and knowledgeable and can really help in putting your mind at ease, unlike Google or YouTube, which has about an 80% chance, studies have shown, of providing either bad, sometimes false information, but such generalized information to make your concerns worse, not better. Talk to a real professional. Never self-diagnose from "Google, M.D“. Just stay off Google for answers to medical matters. Can’t comment on non-medical topics as I have never used them for that.

Contractor added the merchant fees without telling us the $ amount before the charge was processed without an opportunity to agree or decline. Nothing in the contract mentioned this charge. They answered what they could off the info I gave them, then tweaked my questions to pinpoint my exact situation. It’s $5 for one week of unlimited questions, perfect for my situation, there are monthly plans after the 1st week.

I truly thought I was going to have to toss my computer until I contacted JustAnswer and Sujay was there to assist me. He was very professional, super nice and the best tech I have ever met. I had others try to fix my problem to no avail. You should treasure Sujay. He is the best. Rita.

I use this service for art and antique identifications and first look appraisals. It is a terrific service. Convenient and professional. It would be super cool to have an Android app but the web based service works just fine. Happily surprised to find a valuable original Haitian painting in my collection. Thank you.

While I was gone for almost 3 hours, my 40 lb schnauzer mix dog ate a small box of D-Con mouse bait. The online vet and the vet I spoke with were great. I got info on how to make my dog vomit from online vet and then to a very helpful vet who did research on the poison while I was working with my dog.There is no antidote for this poison so this rapid response saved my dog. What a wonderful service and well worth the $53 it cost.

The concept of JustAnswer is just incredible. I am blown away by the accuracy, how in depth they answer, how many questions they answer for you and how willing they are to please me. Without them it would be a true pain getting my questions answered. I would waste a lot of money without their advice. Hats off.

JustAnswer was not a good experience for me at all. I signed up, spent the $5, took the time to shoot photos, make measurements and submit my enquiry to 'an expert'. I waited 11 hours and when I asked whether anyone was there I received NOTHING in response aside from a prompt to spend an additional $49 to make a phone call. Customer Service that is below poor and a service that I would NEVER EVER in my right mind recommend to anyone.

Quick responses. Not a huge problem but much appreciated. Easy back & forth, understood situation and responded appropriately. I was able to access phone messages and use the system in this one-person office I was suddenly in. I will use again if need be.

I received a speeding ticket in Arizona, your answer is great help for me. Also give me good advice to switch another lawyer when I feel the one is not good fit. I have hired a good lawyer fighting for me. Thanks!

A malware virus locked my computer and as I was trying to find a telephone number for Windows Help Desk called Just Answer. They were able to remedy the problem by instructing me how to remove the malware on a chat line. They then called directly and installed software to combat the problem as well as cleaning the device of some minor issues. It was all done in a timely manner and the $39 charge appears reasonable.

Lost Christmas card list. One of your people called me about midnight. I found part of my list and he was very nice about it. It was a very frustrating night. Thank you for your help. It was a very interesting experience.

Sometimes I feel like when humans get sick it is easier to see a dr within 24 hours than an animal. My cat was sick, my vet of 20 years was not in (not her fault but she only works a few days a week and when she is in she is booked solid). Which is great for general care, but for things that border between ‘decline in health —-> to almost (but maybe not yet) severe sickness’ having a 2nd opinion (after seeing a vet you usually do NOT see) is a life saver.

I called because, probably when Verizon activated a previous iPhone, my wife’s gmail account picked up an alias that I knew nothing about. Specifically, ** (with no dot) became ** (with a dot). Jo-with-a-dot worked fine on her iPhone and iPad for several years. I, of course, had no idea that my wife wasn’t using jo-with-no-dot.

The veterinarian I spoke with was super helpful & very prompt with his responses.

I was contacted by a qualified Merc mechanic who after reading my text questions provided me with two or three options. He was very helpful within 15 mins and provided a quick workaround solution. I tried this suggestion and this worked for me, thank you!!!!

On Dec 4 I asked a question. I was asked to pay $5. They took the money from my account as $4.50 then 5 transactions of $.50. On Dec 10th, a debit appeared on my bank account under the name TODAY'S DEBIT for $28. I contacted the bank who informed me that the transaction was posted by Just Answer. I chatted with just answer CSR and was told I didn't respond in 7 days to cancel. The transaction of $5 did not explain any trial or additional charges. Asked for my money back and was told no refunds. I would never recommend justanswer. I did not even receive an invoice for this "membership".

I had a medical question and was not feeling the best to say the least. I did get an answer after signing up for the trial and since I was not feeling well, had forgot to cancel after 7 days. I had never gone back into the account for additional services and was charged for the full membership price. I did receive a reminder email that went straight to spam. My company provides Subscriptions and we have made exceptions for customers and provided them refunds if they forgot to cancel in time and I was extremely let down that this company would not be gracious enough to do the same after I sincerely asked them.

They saw my review and issued the refund. That's all I was asking for when I called privately, due to their policy being unclear. When I didn't hear from them again (in the time they said they'd contact) I left a review online. Not my favorite way to resolve things, but I'm supposed to get my money back so whatever works I guess. Thank you Just Answer for the refund.

If I could give a 0 star rating I would. I canceled the $5 charge back in September and I never asked for a membership with JustAnswer, now I have been charged $92 that's non-refundable. This company is a SCAM and I wouldn't recommend them to anyone, I would advise everyone to find a different service. Their customer service is terrible as well, no help whatsoever just a reminder that "when you signed up, it was in the terms" but I don't remember ever seeing it there. Save your time, your family, and friends from this company because they will take your money in a heartbeat and tell you it's non-refundable. I'm just a kid, that charge put me short on a car payment and they have taken no responsibility for it.

This site is a scam, they say they have experts, but they really don't. Then they hit you with a monthly subscription charge of $46 NON-REFUNDABLE. They claim to have experts for each type of computer issue. They do not. Do not use this service.

But I still give a 4 start because I have used them in the past and it was sorta fine

I have had an absolutely terrible experience with this website. I ordered 3 different assignments and they either weren't able to download AFTER I purchased them or the answers didn't match the questions. I have spent months on trying to get a refund and the staff here ignore every other email. They promise me they will refund my purchases and I don't get it. I have spoken with Brittany and they agreed to give me a response to questions within 2 hours, and I never get it. I wish I could find the owner of this website because they are false advertising. I just want my money back for the inaccurate answers you all provide. Who can I contact? How are people supposed to get their money back?

This site - Justanswer.com - bills your credit card for $70 a month without you agreeing to it. And then it is very difficult to get your membership cancelled once you discover that you are paying the monthly fee. I guess if you have a lot of questions it might be worth it but in my case, I just had one question and that was not really answered satisfactorily. I eventually got the information I needed by using a search engine as the answer supply by the "expert" was just the result of him searching - but he never found the proper answer.

I spoke with two doctors regarding different issues. Both were patient, kind and gave good feedback and multiple options for follow up and possible issues. Thank you for the affordable, trustworthy help. I am happy to share with family and friends who may have health or other issues that need a quick, friendly answer, without having to pay a fortune or wait forever for their doctor (if they have one) or local professional to help them.

The person who assisted me was very professional and I now have my email service working fine again. I'm proud of the value of "Just Answer" and will use their service again when necessary. Also, the Senior Director of Customer Service was very polite and efficient.

I needed someone to help me fix my email service. I turned to Just Answer for assistance. The operator Celeste assured me that Just Answer would be able to address my problems with the email account. Anshur, a technician from India, answered my request to restore my email service. Anshur ran tests to try to send emails. After several attempts He set up a conference call with ATT. A new password was the resolution. Now I am able to send out my emails and carry on my business and my education! Thank you very much. You save the day and I am able to go on with my life!

I was having difficulty diagnosing a misfire on my Mercedes. Within an hour I was connected with Lou and he had it sorted out fast. I Would recommend this service to anyone! Thanks again for the great service. Looking forward to working with you again.

Jeanne **, DVM responded quickly and answered all of my questions with the most detailed responses. I have never had a veterinarian give me that much information which was so helpful and knowledgeable. I really wish I had a vet like her in my area. She couldn’t confirm a diagnosis on my little parakeet for obvious reasons of course but now I feel like I know what to look out for and it will definitely help with bringing up my concerns to my local vet.

Our dog hurt herself and is very old. It happened on a holiday and nothing in our area was opened for business. We came upon this website and within minutes we had a veterinarian online with us chatting up how best to address the situation. Our dog recovered fully within 24 hours thanks to the guidance from Paul, the Animal Vet! We are very grateful.

I was desperate to find some answers for my beautiful Simba. He is 11 yrs old and always has been in great health. I took him to the vets 3 times and still no diagnosis. She said he has Arthritis and some trauma (I have 2 other Maine Coons and they do rumble sometimes). She prescribed Antibiotics and pain meds. Well this medication has made him more sick and not eating. I came across Just Answer and I'm talking with Terri and she has been so refreshing and enlightening as well. I'm a natural type of person so we are trying different things without all the side effects. He ate a little this morning and hoping he gets better each day! Highly recommend Just Answer for all your questions on your pets.

The attorney responded quickly and gave great advice for my elderly stepmom. No way I could have figured it out by myself. He never hesitated with his answers, sent me a couple of links that were quite useful. I so appreciate this service!

My deceased father's lawyer said that the case we had been pursuing, terminated when he died. Just Answer connected me with a lawyer who encouraged me to seek a different opinion as the Estate can continue the fight, Thank you! Well worth the $5!!!!

I was contacted by David, regarding my questions about a heating problem I am having with my 2006 Mercury van. After just a few simple dialogues, he clarified the avenue I needed to take and also explained the correct part I need to repair.

Great help. Answered my question about social security..told me what I should do. He gave great advice. Would recommend them to anyone that needs a quick answer to a question. Thanks for all your help. Always give good advice to all the questions asked.

My question was answered quickly and expertly. My problem was extremely important and of an urgent nature. I was given advice on what to do, who to talk to and was treated in a very caring way. I definitely would recommend this to a friend knowing they will be in expert hands! Thank you!

I needed a few antiques appraised and was also just interested in knowing more about each piece. The antique appraisers on Just Answer found every piece and gave me accurate information and the worth of each item. I’m happy to have more knowledge of my family’s heirlooms.

Received good direction from Remi regarding my Canon Printer. His excellent prognosis considering the age (not mine) was perhaps a replacement. He reviewed in plain language the options and it saved me a lot of frustration in trying to fix an old unit. A replacement is now at my desk thanks to his professional opinion. Thank you so much.

Thank you for cancelling my membership in which I did not want from the beginning. I need my money credited back from July and the pending charge for December reversed as well. I spoke with a Lady earlier telling her to cancel my membership and refund my monies after being informed what the $46 per month charge was for. Also asked to speak to a manager in which she said the manager was unavailable and that she would have them call me back. The manager's name she said was Abby and I would receive a call within 30 minutes. I still have not received the call and that was over 2 hours ago!

I shared information regarding a situation related to our community association. I was given information that directed me to take the action needed to help resolve the problem. Most helpful to say the least. Got a good nights rest, finally.

He spent probably 2 hours to solve problem. I was very impressed with his tenacity trying to solve a seemingly unsolvable problem. In the end we figured out that the hard drive itself is the problem even though it is brand new.

Needed help to find drivers for my computer as I could not find it on my own. The person helped me and also was able to go on my computer after my code to let him and found all the needed drivers as well help me with the update as well. So glad I found this site and him. He stayed with me for over 3 hours. I gave him a tip.

Debra helped me really well with my questions regarding selling/purchasing property with liens against it. I feel more confident with proceeding to go ahead with the transaction. I just needed that little bit more knowledge and that’s what she gave me! Thank you Debra!

Truck issue. Gene was very Knowledgeable, quick to respond and answered all my questions with details. Thanks Gene. I had been dealing with the vibration issue for months. Took to two different shops and they could not correct or discover the source of the vibration. Since inquiring have taken the truck to a driveline specialist only to discover that the weights were missing on my driveshaft.

Questions answered thoroughly and clearly. Time spent online minimal. Did not need “call” service but appreciated its availability. Much easier to access compared to calling or visiting local Social Security office. Introductory cost of $1 for first week of service with option to cancel very affordable for quick, one time questions.

I have been struggling with a Mac OS problem for months. I was connected to Just Answer, explained the problem and within seconds received a suggestion. That suggestion hit a roadblock, I advised them of that on the same text train and before I could count to 10 I had another option suggested with a direct link, which worked and solved my problem.

I used the site for some urgent information and I was provided with it within 10 minutes. I was going to go to a doctor almost immediately, and then whenever I reached out to another doctor they got back to me in less than 10 min. I was given reassurance as well as treatments I could get over the counter. I even got second opinions from multiple doctors. Will be using again. Thank you so much.

RE: APPLE - Order ID #**. Hello, Yesterday, I asked a Financial Professor a question about debt. First, PDtax answered. The answer he gave was too radical. For example, if I said my finger hurts, what shall I do? You answer, "Cut it off." It solves the problem but that is not something want to do. Since the answer seemed extreme, I continued to ask questions in the hope that if I narrow down the possibilities, the professional would give a good answer. Unfortunately, I asked too many questions for him. He said, these are too many questions, I need to transfer you to someone else. Boy, that really made me feel better.

I found Just Answer on the web and they were great. Pradip was incredibly patient in taking me through the steps to try to fix my Canon printer. In the end, we agreed it was broken and I should just buy a new one, but it was encouraging to find someone on the phone who was so knowledgeable of how to test it out.

Obgyn problem. Dr was very helpful. Told us what she saw was the issue and told us what to do. Make us all rest easier. Thanks for the quick responses. And concern. Hopefully this will be the answer the Er did not provide us with.

I spoke to a vet online then he called me. He was very thorough in the questions he asked to narrow down what could be wrong with my Schnauzer. I'm very happy with my experience. Would do it again. Thank you so much.

I appreciate the quick answer to my question. Unfortunately I have to travel for the next week and won't be able to try anything on my Corvette. When I return I'll try your recommendation to fix the problem with not having the competition mode come back into the menu of driving modes.

Installing Word 2016. The rep was very patient and did not stop until everything was working perfectly. I really appreciated the care and detail in the installation process. I would recommend this service to others rather than doing it themselves.

Helpful info and quick response. Helping me threw my separation, and giving me advice how to go about it, who I might have to see, even into detail what info I have to put together. Best is knowing if I think of more questions I like to ask I can come back and ask.

Prompt response and specifically answered each of my questions. They gave me options based on the situation. Followed up with me to ensure I received the service I was looking for. 5 star for sure.. Thank you for your help.

I was at a loss as to why I wasn’t able to connect with my Gmail account. After much fruitless searching I failed to make any sense out of things. I’m not sure how it happened but I came across Just Answer. I paid the fee, hoping that I wasn’t going to lose my money. Nothing could be further from the truth because in a very short time the problem was found. The IT tech that was helping was most considerate. Being 79 yo she took things slowly and I had no trouble following her instruction. Money well spent indeed!!!

I had specific questions about certain documents that were filed in a court already and was given information on what types of documents I could file. When I asked for clarification I was given real answers and not cookie cutter/robot answers. I did not have to wait days or hours and was able to file my documents with the county courthouse the next day. It was a great experience.

Got helpful advice from Dr. Scott **. He told me how to evaluate my dog's hydration status and how to treat her diarrhea and vomiting. Also what to expect. He didn't rush me and stayed with me until all my questions were answered. I felt so relieved afterward. I have used Just Answer twice before for vet help and have had a positive experience every time.

I downloaded a new MS App which elicited power errors on my MAC. JA advised me to re-start modem, router and MAC, which were not obvious options. These fixed the problem. We're in Sydney, Australia. This was a quick and easy and inexpensive solution.

The doctor that I talked to because I had a female problem was very sensitive about my problem and got right to what I needed to do to get better. He answered all my questions and sent a lot of information to my phone as well. And he will also look at a picture if needed that you can send them. So I'm very grateful.

Short and sweet. My technician answered my questions and explored all possible solutions for the issue I was having with my Breville Tea Maker. He was very knowledgeable and, although he could not solve the problem while being on the phone with me, he did point me in the right direction. The issue is solved now.

Absolutely wonderful. All the advice I received was right-on. I would strongly recommend this website to anyone and everyone. The answers were clear and to the point. The website is very professional. The only reason I discontinue the service was that it was not within my personal budget.

I sent a request for information on some antique pieces, and I received a quick response from your expert with valuable information and estimated price. With the information provided by your service I was able to list these pieces for re-sale. Great service!

I spoke with an attorney who did some research and gave me a number of reasons why she believed the job was a scam. She walked me through the resources she used and was very clear in her explanation. She not only told me that it was most likely a scam, but she gave me a number of resources to access in order to get my money back. Was very happy with the service and will definitely recommend.

My printer stopped working and wouldn't print, not only by itself but also computer couldn't find printer. My Tech was great. Came into my computer and checked everything, ran my printer through all cleaning processes, hooked everything up properly and now it works great. Thank you Just Answer.

The expert assigned was prompt, courteous and helpful. The only problem I had was with the website. To sign in I was given a temp password. When I entered it the response was enter a valid password. Several times...too frustrating.