JustAnswer Reviews

It’s a revolutionary app. Can help you anywhere at anytime. Very accurate information from prestigious professionals in many areas. Have the experience with many lawyers and I can say that all the help they gave me was so important. Totally recommended if you are looking for help in lots of areas.

My computer was locked up and Microsoft wasn't responding to my call. I tried JustAnswer and received the help I needed from a YouTube video in 5 minutes. I implemented the fix and the computer started right up - all while still waiting for Microsoft to answer my call! Well done, Rafi!

The Vet I spoke with was able to address my concerns regarding my 1 yr old dog chewing on one of my asthma vials for my nebulizer. Because it contains high doses of steroids I was very worried that it could really hurt him. The Vet assured me that my dog would be okay and what signs to look for if it did start affecting. All communication was through text message and if you have any additional questions, you just text the same number back with your question. Easy process and very quick.

Mark was very responsive and knowledgeable. Our model requires you to run the sink water hot and the machine will clean the dishes better. Seemed to work because the machine heats up to dry. We also checked to make sure all the wires were tight together. Ran twice and dishes much cleaner.

Fast and accurate. Expert had up to date repair and parts manuals on hand. He concurred in the actions I had already taken. He recommended a "reset" action that I had not tried. When that action did not work he recommended installation of a repair part. He had the part number on hand and a recommended source. I checked two other sites for the part and found that the expert had recommended the lowest cost source. By my definition this is perfect service. Thank you very much.

Depending on your needs, this seems like a good place to start when you’re stumped by a problem and aren’t getting answers elsewhere. My normal source for Kindle help was clogged due to the virus situation. Here I was explained how to get through a different way.

I have a 1992 Maxima. Roy the car expert told me what the problem was and I solved it. Thanks. The issue was with the alarm system going off. Roy told me a few steps I had to do in order to fix.

I asked a pretty intense question. I had an answer within 20-30 secs. It was very reassuring. They were very kind to an old couple. Thank You. Susan. I would definitely recommend this agency to anyone. It was a great experience.

The experts were really quite wonderful and empathetic. I would definitely recommend this service - there's nothing quite like being able to get a quick response to help you in a moment of crisis. Thank you! Unfortunately, I was unable to save my rabbit, but I very much appreciated the wisdom and guidance I received from the experts. When it comes to after-hours pet emergencies, this service can make a world of difference.

Out of nowhere, my HP 7612 printer stopped printing, giving me a weird message: "The printhead appears to be missing, not detecting incorrectly installed, or incompatible". Your technicians tried many avenues to try and correct it, but final conclusion is that something malfunctioned within the printer itself. So final recommendation was to find a Hewlett-Packard printer repair place and send it to them.

I was entirely happy with the service I received from your company, from first contact to the final farewell. Staff were courteous, timely and kept me informed. The only reason I didnt give 5 stars was that I was unsure about your fee process, and am unsure whether my payment was the total fee for my question or whether you bill me further for the time spent by the expert in researching the answer to the question.

The tech did an excellent job helping me create a path file in Outlook. Very happy with the service. He was patient with me when I didn’t know the exactly what I was doing. He discovered that the previous pst file was not accurate and had lots error messages. I learned something new.

I was worried about the after effects of a single dose of wrong medicine, was confused whether to rush in the emergency department of the hospital during midnight. Through this platform, I received necessary advice and felt relax from worry and tension. This was useful in need. Thanks.

The only technical support able to fix a knotty Microsoft/NAS connection problem that had beaten Apple, Synology and Microsoft. Was something buried deep in the system which needed a very experienced eye to sort. Fast and very successful fix just on chat - highly recommended! Great communication!

Malpractice. Wonderful service that gave me all the answers I needed. They emailed me immediately with everything I needed to know. I am very happy that I decided to join, it has saved me so much time and effort. I really appreciate the help I received.

Customer: Jim was a life saver. I was going to be charged a little over a thousand Dollars, to have my compressor replaced and it tuned out to be a bad connection on one of my relays. This is one of the BEST apps/programs I’ve found... Thanks. Terrence

The close captions came on my TV and I didn't know what to do. Just Answer jumped right in and gave me the right answer to my questions. They were quick and right on the phone with the people who were able to help me.

Family law. Thank you for helping me figure out my next steps! What was right or wrong, describing how to go about things better and how to approach them. Thank you again. This helps especially with this virus going around not wanting to go to lawyers' offices if they were even open. Instead I can just send a message and I will get a reply very quickly once I am matched with the lawyer that best suits me. Even our request call could have been made when he think about it. Depending on your situation money should not matter. You should be more focussed on what you need resolved.

Stove/Oven Repair. I am very frugal. With an appliance that is over 10 years old, I was trying to weigh repair versus replace. I had sticker shock looking at new stoves. My JustAnswer tech, Darrel, was on target with his diagnosis, and provided part numbers for replacing a thermostat and igniter. Parts cost less than $100.00 This was a no brainer.

I called because I was having a problem with my webcam. The attendant was very patient and helpful. I am not tech savvy and he walked me thru the steps to solve the problem. I would recommend their service to one and all.

My cat was drooling excessively and Dr. ** was able to give me some answers as to why. I had to wait until my vet was open to get Mister checked out and the drooling stopped before I was able to take to the vet. Dr. ** said that this could happen. I was very grateful in the timely manner my questions were answered.

I needed advice on how to handle a situation with transferring a mortgage and home to our son. I had an answer within 10 minutes of posing my question. Lynn, my advisor was extremely helpful and clear with his answer. I would recommend this site to anyone.

Unemployment question. My salary was reduced 40% due to the coronavirus. I was wondering if I would be eligible for UI and how long it takes to process applications to receive your first payment. Robert was very prompt polite and answered my question. I would definitely use this again in the future for needs that you provide.

I have a Howard Miller grandfather clock that my son has had in his home for 15 years. He wound the two outside weights as high as they would go and set the clock to silent. I finally got my clock back and discovered that I could not get the outside weights to drop. The clock would not chime nor strike. I was contacted within minutes by "Mike" at Just Answer. He offered me two different solutions and when they didn't seem to work, offered a third to try. He stayed in contact with me until I was able to get the clock to work, It is now striking, chiming and keeping perfect time. I highly recommend Just Answer!!!!

Cat had blood in urine. The doctor answered promptly and told me I needed to take the cat to the vet. I thought it might be kidney failure as my cat is 15 1/2 years old, but she said it might not be that bad since she still had her appetite. I took her to the vet and it did turn out to be a bladder infection. She's on antibiotics and much better now! Thank you!

I had a tricky question about non profits and paid ads. It was handled well and in a timely manner. This was much easier than other sites I have gone to in the past where it seems I need a legal background just to ask the question.

I had an electrical issue that I have never had happen before. I sent a drawing of how all of my electrical outlets were laid out and sent a photo of the wiring. Jason (electrician) looked at my drawing and photo and told me what to do right away, I did it, and my problem was fixed! Thank you, Jason.

Legal Aid. I am in a very difficult situation and all the website studies left me perplexed. I reached out to an Esquire on JustAnswer.com, he was very helpful and expedient with his replies. We briefly chatted about my specific situation and he had all the replies, and if I didn't understand he reiterated differently so I did. I can't thank JustAnswer's legal team for their expertise and guidance enough. You can't go wrong here... CHERYL

Property Title Ownership. I needed legal advice from a lawyer and he was quick to respond to my answers and understanding of my concerns. I hope I received the accurate answer that I own booklets that were shipped to me from a not for profit organization because it was at my discretion collection of monies for reprinting.

I’m impressed. My agent discussed m problem with my 2 yr old fridge. The fridge is just over two years old. He gave me prompt advice. Called back to follow up. He also gave me information as follow up with GE. Will use this app again. Time saving and prompt. I will refer.

KitchAid dishwasher - start/resume won't work. After a few days delay, the tech helped me completely. He directed me to order the part, and assured me I could fix it myself - that is a complete change from just calling and hiring a tech. I am able to call back when I am installing the control panel, if I need assistance. TBD

I received very valuable information from Chris regarding an issue I have with a tenant that has not paid his rent. I was uncertain of what my rights were and he gave me all the relevant information as to how to move forward with my problem. I will certainly use them for any future legal advice that I might need.

Apps & icons. The time difference did not help but when we synced it was just a matter of handing over control of my computer to the expert and he solved my problem. If I have problems again I know where to go.

Response to query was speedy. Technician was very courteous and gave excellent advice. The problem was fixed very quickly. Since I was calling from Australia, it would have been night time there, so I appreciated the service and availability. Well done.

Help me reach my YouTube subscribers. My case is still pending and I don't know what the outcome will be. Rennan ** is very capable but we have not solved the problem of my not being able to notify my 3000+ subscribers on YouTube of live events.

Affordable and accurate. JustAnswer gives you access to lawyers and other professionals. I am so glad we have this platform available to the public who needs professional advice before spending the money and seek actual professional representation. My family and I was going through a hardship and we had several questions that only a lawyer can answer. JustAnswer gave us access to a knowledgeable professional who was able to help us immediately.

Came across 2 pictures and wanted to know if they had any value. Signed up for a 7 day trial. Nora was prompt and professional in her request for additional information and final evaluation. They weren't worth much but it was worth the research. Thank you Nora.

Sincerely, Maria **

Taking leave during COVID-19. Experts are very knowledgeable and up to date on the most recently enacted laws. The advice that I received was very helpful. A bit pricey for phone calls and after the trial period though. I would recommend better pricing to allow low income individuals access to these experts too. Especially during these times of economic uncertainty. Otherwise, a great service.

I have a pretty extensive collection of artwork after a divorce and I needed some guidance on a particular piece as to what I had in my possession. The expert Rusuf ** was able to give me solid information that I so appreciated. His appraisal is as far as I can tell spot on and I thank him for this. I have a clearer understanding now of what I have. Thank you so much! I recommend him and this service!

A backup from a clogged disposal caused a 30+ error message on my dishwasher. You saved me a bundle by trouble shooting the proper way to fix the problem. Didn't have to call a plumber or appliance repair man. Thanks Tyler!!!

I contacted JustAnswer several times about technical problems with my computer. The experts knew their stuff and saved me hours of frustration. I was always able to find someone with exactly the expertise I needed. Everyone was friendly--even funny--and completely understood how to either jump on my computer, or talk me through a procedure.

The lawyer I spoke with was very helpful when I needed advice regarding a workplace holding my property. I will definitely use this service again and have used it in the past. The responses came quickly and were detailed. All follow up questions were also answered quickly and efficiently.

My mother inherited a large estate full of porcelains, antiques, furniture and many more items in Mexico City. Before approaching any company or antique dealer to sell, this site was incredible. Helpful to get an idea of the value in the estate. Thanks you so much for this fantastic service. Highly recommended.

I appreciate his patience with me as I am not a technical person. I deal with numbers. Thanks.

Quick, accurate and informative. I recommend this service for anyone looking to get a quick second opinion on an antique's value or history. This helps a novice with current valuations of antique items. I had four different experts provide me feedback on my items and I was happy with each and everyone.

I texted with one representative and he helped me get into my email. I was still denied access to attachment. I had to pay 39.00 to get help. Then I contacted customer service where I was told that they could not do anything so I had to go back to the tech. I kept getting answers that I could not do. I contacted customer service again and asked if I could talk with somebody instead of texting. She said she would contact somebody to call me and that I would not have to pay. That was 10:00 last night.

Great experience. Only used once...Always a little wary of using online business....but did get my answer from a lawyer for just $5. I would use again....Have 5 more days.. before charging $46. Cancelled though, Always afraid I will forget to do that after allotted time. Trust. Good service.

I contacted Just Answer because I was repairing my GE refrigerator and was stumped. They put me with a technician, Tyler Z, who was great. I was so impressed with him and just answer that I signed up to be a member. I highly recommend the service.

My expert, Ted, was very knowledgeable about marine electronics. We texted back and forth many times over 5 hours and he cleared up 2 problems. He sent me links to the problem so I could study other pertinent details. I would not hesitate to use this service.

Iphone XR cellphone issues. Rakesh is highly competent and seems to be a pro. Would have given a 5 star rating, but I still have an unresolved issue being locked out of Facebook, and require assistance with that....

I had some legal questions in regards to my son having signed a lease for an apartment in a new city that his employer was transferring him to. Due to Covid 19 pandemic there are no flights going to Juneau AK. The property owner was refusing to let my son out of the lease. I found JustAnswer online and asked a lawyer what my son's options were. I was contacted the very next day by a lawyer who explained the law and provided us with some options. I am happy to say with the information I received from the lawyer my son was able to get out of the lease. The lawyer was very knowledgeable, quick to respond and very helpful. I will definitely use this service again. Thank you.

I purchased a product online and I asked the company when will I receive my product, I was not informed of any information. I then looked up the company name and the store was no longer available. This got me alarmed and I wanted to know what was wrong. I needed to find some answers and I decided to ask Justanswer. I told them about my situation. I even took screenshots of the order confirmation and my email to the company I purchased from and sent it to my lawyer from justanswer. I was directed to check the ASIC page and to my unfortunate discovery they are not found and that Australian tribunals can not help me with my case as it is not an Australian product and no store in Australia. I am glad I found out, I was given some online shopping tips for next time. Thank you.

It was 4;30 am. Our dog just ate several days worth of my prescription blood pressure meds and vitamins. I Googled poison control for animals and found "Just Answer". I had nothing to lose because our vet would not be in for 4 hours. Within 5 minutes I was in touch with a vet and within 5 more minutes I had an answer that the dog would be ok based on the dosage. What a relief. 2 days later...our 100 pound Shepard is just fine.

I needed help getting a driver to download my photos and they were so very helpful and kind with my issue. I would highly recommend them if you ever have an issue and need help. The people helping me were kind and Knew what they were doing and explained exactly how to do what needed to be done and it was very simple.

Jeff must have worked for Hewlett-Packard (he has a San Francisco telephone area code). Using a type A with type B USB cable and some weird science he was able to get me connected after I had been fighting this for 4 days with Internet Provider (Cox) and HP Support.

Dr. ** was very responsive and reassuring, and saved me a trip to the animal hospital over the weekend. Following the diet recommendations he gave me, my dog now is fine after 3 days. I really appreciated his service here.

GREAT way to get QUICK info. The Tech was FAST to answer my questions. I downloaded pictures of my beloved 19 year old KENMORE and he was AMAZING! Tech Darrel was able to ascertain what was happening to my KENMORE. He helped me get it going again! Thank you Tech Darrel!

As a Senior, getting technical support often presents problems, slow and indifferent service. With Aric, my TV Technician, was knowledgeable, polite, and helpful in getting the TV working. 'Just Answer' is a new experience, and I shall continue using this great service and always recommend it. I notice there are other services offered, and I shall certainly try them when necessary. With much enthusiasm I remain, a very happy Customer.

My sound device on computer was gone after update. And the person works JustAnswer helped me very well. My computer is fixed. He was patient and took almost one hour. I am so happy it is fixed. I tried to install using Help on my computer, but didn't success.

Suddenly I could no longer sign into my Outlook email. I tried 8 times, changing my password and going through the verification process. I chatted with the JustAnswer tech; he took over my computer; and solved the problem in 15 mintues. Sure beats dealing with Microsoft where you never connect with a live person.

I was asked for an Award Letter regarding Social Security by my loan officer and I wasn't sure what this document was and why it was necessary for the loan process. I received at least (3) options in response to my question to obtain the information from Social Security within just a couple of minutes. I am very pleased with my experience. Thanks again, Judy **.

My poor dog woke up yelping and crying with nasty crud in one ear. I just adopted him, so did not have a vet yet. There are NO vet's open for walk-in during this shutdown. Searching the internet turned up your online vet service. Doctor Paul ** returned my call promptly and gave me the information I needed. I picked up the OTC medicine he recommended and "Mr. Burns" is already feeling much better in a single day. The vet promised to call again in three days to see how he is doing. I call that prompt, caring and much-needed service! Mr. Burns says, "Thank you, I was really hurting!"

Great way to get the answers need when you need the most kindness and courtesy are priority. Had some mean concerns during the COVID 19 pandemic. They gave me trusted answer. Help to keep my mind at peace. I am thankful I found this site.

I was given instructions how to do it and managed it. There was a problem with communications as I am in Melbourne, Australia 14 hrs ahead of CA. There is no more to say. This crowd is reliably consistent.

I had a major problem in our streaming system on our computer at our Church. Praveen ** did all He could to help in fixing the problem, it took him many hours but in the end He could not quite fix it all the way since it was in the broadcast program itself. But he did an excellent job of bringing other systems into correct order so the problem could be found and correct by the programmer.

I spoke with Richard in regards if I am going to be qualified for the stimulus package, he was very good at explaining the system to me. Thank you Richard for being so kind and answering my questions. Richard was thorough with his answer and told me that I would have to wait until the IRS would put up a portal.

Given the coronavirus pandemic and the need to shelter in place, my girlfriend and I needed to resurrect a 30 year old treadmill. The tech told me the owner's manual was not available online and the problem I was experiencing sounded like I needed a key or a magnet to start the machine. I ordered a magnet online and am waiting its arrival. He also told me part was not available.

In this time of global chaos our ice maker stopped and we couldn’t have a repairman come to our house. I turned to JustAnswer. My expert guided me through various procedures to determine the cause of the failure. In the end, I needed to replace the ice maker. My expert sent me the part number as well as the link to purchase it. Thanks. It couldn’t have been easier. This the second time I’ve turned to them to help and was extremely pleased. The best was that the directions were so clear, I didn’t need my husband to help me.

I need to change a law. I needed to know how to go about doing it. Issac helped me thoroughly. I didn't think I'd get such a detailed answer, but he really took the time to help me understand. He made sure he answered ALL my questions before he ended our conversation. I am impressed.

I was happy with the service I got from JUST-ANSWER. This guy was very knowledgeable and courteous. This did not take very long. However I still have a few questions. I did check some other sites I was sent to.

When I went to JustAnswer for an estimate on a family heirloom, the reply was quick and based on the feedback, the person who responded was obviously knowledgeable. I was even sent a list of companies or websites through which I can sell it. I will no doubt use this service again. Thank you!

Service was easy to deal with, and solution was delivered patiently and with all necessary information management. Jess was quick to respond and perfectly understood the situation and managed to solve it in minutes, something I could have not done by myself. Thank you Jess!

I connected with Just Answer through Microsoft. I needed help in cleaning up my old computer. Just Answer took control of my computer for about an hour and then end result was I paid them $150.00 for NOTHING! I had to replace my computer! Now I see that I am being charged $40.00 a month! In my opinion, I wouldn't allow them to take out my trash, much less take control of my computer!! A complete RIP OFF!!!

I had a problem where my washer was not spinning. I was able to fix the problem with out any assistance. The expert did call but I didn't need any help. The response was on a weekend so it took 2 days to get a response.

Great advice and fast response. My dog was eating grass and had decreased appetite. The problem was getting worse, but I felt I might be overreacting. The vet reached out and gave me some advice on what to do now and that I should take him to a full service vet. Great advice and gave me peace of mind.

I signed up for a trial service after reading some of the responses and comments about immediate reply or within 2 days. The trial was for 7 days. I asked a question with as much detail as I could. When I checked the question status - all it showed was a spinning icon saying "matching". I tried chatting but all I got was a robot "Pearl" which was useless. Then some moderator messages which gave no useful info and just thanked me for my patience, which ran out after 6 days of no response to my question. I tried chatting again only to get some other string of "robots " claiming to contact their supervisor and then a blunt sorry to see you go message. The website and chatting are not user friendly and just waste your time. They charge $5 for the 7 day trial then ignore you!- They should refund the $5 if they are not even going to try to answer. Caveat Emptor was never so true.

I paid money and got no service. Only promises and messages saying some will be with me shortly. They told me that for hours and nobody responded. Just answer. I would like my money back because you have nothing to offer. Only promises. I don't need someone to talk. I need service. No stars. No am not a robot. I asked for my money back. They offered me a lawyer. What kind of service is that. You have to sue them to get $26.00 back. Sad. I also have zero tolerance policy.

I signed up to have 1 question for 5 dollars answered, about a sick pet. After waiting over an hour for no answer I finally went to bed having made an appointment with an in person vet. When I woke up I had received the answer but was going to the vet anyway. A week later my bank was charged 30.00$ for an alleged membership. I contacted the company the same day before the payment had processed to request cancellation and refund. THEY REFUSED, citing that their membership requirements were clearly specified. So, not only was my question not answered in a timely manner, they insisted that I pay for a service I don't want, never wanted and won't use again. This is fraud. Buyer BEWARE!

I'm not sure how telling a person to try the things they already tried (and listing when posting their question) qualifies as providing service. Chat bot "Pearl" says she will get a supervisor but then "leaves the room" and nothing else happens.

IRS question. They were prompt in answering my question and right on target for the answer I needed. I was able to use the information right away. It was the perfect answer and I will recommend them to all my friends. Perfect solution for any question you need answered about your taxes.

Mechanic. Knowledgeable information that resolved my issues with my vehicle. I was fighting my problems for days and buying parts that I may not have needed. As of now my problem is resolved and I am satisfied completely. I am glad l found this source of information.

While I didn’t quite learn what I needed to know, it was because I couldn’t provide the info needed. But my assigned agent was patient and communicated well with me and closed my account finally with no charge. I decided to close my membership. Since I was slow getting together photos, info, etc. (I’m old and tech challenged!), I did end up paying for a month’s membership at regular rate, but that’s fair, and unsubscribing was easy, with the rep explaining to me that I still had time left during which my membership was in effect (for the remainder of the month). I liked the way everything was handled. Very good feeling about this company.

This was a semi technical assistance to a neighbor in this covert lockdown period and I was especially taken by the patience of the assistant as I was working between 2 motor homes. Outcome was not achieved mainly due to factors that were external to the problem which were discovered during our discussion.

Answered quick! Gave good advice that led me to the problem. I tried to find the trouble for two days before I tried this service. Less than 30 minutes of chatting and a few tests and the problem was solved!

This website has been such a help and is a blessing to my life because it feels so awesome to know it's professional people who are willing to reach out and help the community!! I’ve been overwhelmed with legal issues and now I have clarity on how to proceed with case legally!!

The response came within 24 hours. The response was detailed and included recommendations about where to sell my item. They hound you for a review and feedback after you receive your feedback; that’s the only thing I did not like.

I got on the website and received a response immediately. I had concerns for my dog and my vet office was closed so I used this website to see whether or not it was an emergency. I had the option to talk with the doctor and he called immediately. He gave me very good information and I was able to make the decision that my dog did not need emergency care. It was such a relief to talk to the doctor and make an educated decision instead of an emotional one. I thought the price was fair and reasonable especially because of the quick response.

Great doctor. Great answer. Asked very good questions. I felt confident in the answer. Dr. ** is a great cat doctor. I would definitely use her services again through JustAnswer. I highly recommend using this service when your vet is not available. They answer very quickly and professionally.

Very happy with this app, fast, very professional, I recommend it with confidence, I will use it over and over, customer service is fantastic, they will help you in seconds if you use the chat, What I like the most is that they give you a complete description. Love it.

I had my first experience at being hacked yesterday. Around midday my cell beginning ringing constantly in response to a bogus email that went out to many in my email address book. The issue was a Comcast account. I tried my local Comcast office and they were not helpful. I went to Xfinity.com and while they tried very hard, I went through three or four technicians before I ended up with Just Answer. I finally met online Mian-Wisal ** who patiently walked me through what the issue likely was and how it could be fixed. When the offer to take over my laptop and repair the situation for $39, I jumped at the opportunity. He then patiently instructed me on what I needed to do so that he could correct what the hackers had inserted. I was back up to normal by sunset. It was a long day. I should have gone to Just Answer sooner. Thank you Mian-Wisal.

My husband’s doctor prescribed two drugs for him that Drugs.com said weren’t supposed to be mixed. It turns out that I had the generic name for one of these drugs mixed up. Dr. Mark straightened me out on that in 10 minutes. It turns out that it was OK for him to take these two drugs together after all.

Dog illness. I messaged with Dr. Michael ** who was amazingly informative, helped to put my mind at ease and genuinely cares. It took minutes to connect with him. This service is great, I've used it for a mechanic before too. Definitely recommend.

I was trying to work on a Google sheets spreadsheet but it would not work. I tried everything I knew. I called and worked with Joseph **. I was actually out of the country. He had the patience to figure out the problem and stick to the finish!! Great job!

Our dog was hours overdue for her insulin and we were confused as to whether to give it to her or not. I had my doubts about how helpful an online vet would be, but the answer was prompt and correct. Highly recommend this service!!!!

Jason was patient with me. My only suggestion would be to explain difference between two USB cables. No one at BB knew what that was. Finally figured needed a cable that transmits data vs cable that just charges. I did appreciate knowing what I did that made the problem. My husband fixed it this AM. Thanks.

I just wanted to say JustAnswer has help me very much and I can’t complain. I have asked several questions and all the people that responded were very nice and tried to help me. I actually have already asked or recommended a friend already.

I was trying to get on a site and was going round and round on receiving a security code. Just Answer handled my problem. They did a great job. They went the extra mile in helping me out. Can say you can trust them to help you out.

Mohamed was very helpful. We were on the job for hours. He tried everything! Did not get a resolution but he did not give up! I really love this app! Highly recommend it! For first time users it is very easy to figure out how to ask questions. They are very knowledgeable and polite. They give you a lot of time to figure everything out.

I've had two little things with my old BMW that have been driving me crazy. I decided to give JustAnswer a try so I didn't sound like such a dummy when going to the mechanic. Chad answered both of my questions promptly and correctly and saved me a lot of time explaining things to my mechanic. The whole experience was very good and I plan on using JustAnswer for more questions about accounting and LLC company formation. Thanks JustAnswer!

We were not able to do this on-line as I had tried many times before seeking assistance. The support help from you all was very, very patient and nice and they too could not get the information to be accepted on-line so they helped me print a form to fill out and take to a SS office along with my passport and driver's license. I have tried to do so but the SS office is closed in Coeur d'Alene. I will keep trying. Thank you and again much, much appreciation for your support person. She was simply great!

Alimony from ex who was diagnosed with Alzheimer's. Blake was very thorough with her response, My situation is very complicated and she provided me with options that gave me the peace of mind I needed. I appreciated the caring advice she gave me and I now have all the information I need. Thank you so much.

The lawyer with whom I chatted was prompt in replying to my request and she gave me perspective with her query, I recommend the service and the provider I worked with. This is a great way to get some perspective on your legal situation for a very low fee.

The people were very knowledgeable about antiques and I was completely satisfied with my answers. It did not take a lot of time to research my items. Rating your appraisal is highly recommended. Adding photos is easy and really helps the appraiser in researching the items.

2018 Jeep warranty. I'm fighting two big corporations by self as a senior citizen. They need these programs so we don't get taken advantage of. Thank you. Have given me the right resources to help my situation and I think it's important to have their help.

I needed advice for my dog who was itching very badly. I needed to know if it was safe to give him ** and ** a flea and tick medicine at the same time. Dr. ** answered my question quickly. It was really cool to be able to do that right away at a moment's notice.

Refrigerator that often freezes up. Whirlpool. We had often done the same thing recommended to fix the problem. One more thing to do was suggested. Hopefully that will be the answer. I am often leery about asking for help on the internet as I did not cut my teeth on technology but thought I would try as I had a friend who said they had the same problem and got answers. Help was quick and easy. Well worth the $5.00 to ask for help. Thanks Tyler.

Question regarding safety of ** for my cat. Received very quick response concerning my cat who has congestive heart problem. Was great relief to get good advice from a experienced Veterinarian! I would definitely recommend this service, especially at this time of crisis concerning the drugs we need to give our pets! Thank you so much!

Terrible service! These are not experts! Then the customer service takes your money without providing the answer or completing the service and then will not respond to any follow communications. I would not recommend and am currently trying to get them to respond to this bad experience and return my money.

Had questions about how or even if to treat with Lyme antibodies showing up in my poodle's blood test. The clinic where I got bloodwork done is a little hard to reach and I needed some immediate information. Found you guys and got an extremely quick intelligent answer so I was able to make my decision. Thanks very helpful.

We were hesitant to join thinking it was a scam but, so glad we did. We sent a pic of our issue and got a response IMMEDIATELY showing us exactly what to do to fix our problem. We highly recommend your business.

Health questions. Dr. ** was very quick to respond and very pragmatic in his response. Seems to be very experienced in his field as well as general health. I was grateful for the opportunity to reach out to a physician so easily since the new restrictions we are experiencing.

Diagnosis Of problem with 2004 Jaguar. I received the answer to my question quickly. It was a great help. Now I'm just waiting to see what my mechanic comes up with. Thanks very much for your quick and professional response. It was greatly appreciated. I will highly recommend your service.

I have a very old iMac with over 3000 pictures on it. I was worried that I would eventually lose them and I was trying to I either save them to a hard drive or transfer them to my new Mac book pro. I was not able to do it myself but the expert, Justin **, saved them successfully. This has been a worry of mine for a long time and I’m thrilled that he did it and I had to put up with me who knew very little about computers.

Ice maker not making ice, Whirlpool fridge. Technician was great, walked me through step by step to a solution. Some steps took a little time and he was always waiting for me to respond back. His solution was simple enough, water line was frozen on door, used hair dryer to thaw out water line. Great job!

Yorkie dog ate supplement. Quick and very good advice with what to do, what to expect and when to take her to ER vet. He looked up the ingredients first and then gave instructions. She is fine and back to herself this morning. I appreciate the advice and would use again.

The technician was knowledgeable and quick in his help and easily solved my problem. My cell phone would not turn off and he helped me turn it off. I would refer a friend to Just Answer to get help. You helped solve my problem. I;m glad I called Just Answer for help.

I have attempted various times over the last months to cancel my subscription/membership with this company. The only way I am able to communicate is via a chat conversation, which is extremely frustrating because it does not converse with me concerning my request to cancel my membership, it just sends me to my Account page to do this. It now says that I am cancelled, but the company is still taking $71 from my account each month with no explanation. I require further information as to how I can rectify this. I just cannot get an answer. I am very dissatisfied with this, as my questions that I signed up to have answered have been satisfactorily dealt with. I do not understand what is going wrong here.

Furniture. I am very pleased with my response, so much that my problem was resolved with the store satisfactory. The store has refunded my deposit back in to my bank account with no question asked. Thank you for your assistance in this matter.

Legal advice. Got the advice I was seeking, fast, easy. The lawyer said she could not state her last name but then it popped up at the end of the call. Submission repeatedly fails, what’s the problem?

Just Answer staff were very responsive to my Tax issue. Unfortunately I was not sure why I got the letter from IRS. MY 2019 tax refund apparently is being held awaiting my response to IRS letter. Thanks for the help. DR**

Cell phone issue. Amazing help. He didn't ever give up on issue for 2 hours and decided to continue next day. I'm very impressed. He was easy to follow, very patient, easy to follow his instructions and he knew about issue and will keep engaging till issue resolved. Again much better experience than I could have imagined.

I've had 2 good experiences with Just Answer, especially with computer issues. The $5 charge is reasonable for one question and I'm glad to pay it. The only thing I don't like is the automatic monthly enrollment. I don't need constant access and I cancel my subscription before the auto enroll kicks in to avoid the monthly charge.

Received input to repair my lp heater in the shop, I know how to fix cars and trucks but never worked on lp. I lived in town where we had city gas (natural) all my life. Directions were precise and clear to make repairs easy, tech was very good and would recommend to others in the future.

I had been asked by my Dr to have a MRI done to find out reasons for some ongoing symptoms I was having. I had waited many days to get a response from my physician so I went to this site to ask questions. I am very pleased with the quick attention I received. Now I know I should see a rheumatologist for further review. Thank you.

My cat is 14 yrs old. He is an in/out cat as he came to me a stray 13 years ago. He had been outside the day before as is his habit. The next day he was crying then started vomiting and diarrhea. Wouldn't eat or drink. The vets responded quickly and confirmed my suspicion that he had gotten into something when outside.

The site certainly provides top level information that serves to confirm what one may already know vaguely. It’s a first step in a more detailed process of delving through scenarios. But not sure what the site itself can provide for detailed scenarios as they will match with available resources each time one puts a question.

My chihuahua got into his heartworm meds and ate a number of them. Here we are in lockdown on the weekend during the coronavirus crisis. Just Answer gave me an answer in minutes to my extreme relief. Highly recommend this service.

The screen on range was ready. Oven door locked. I didn’t know how it got set that way and couldn’t get it off the screen. A knowledgeable person and personable also helped me to get it off and educated me on how to not happen again!!

A good value for the $5 charge. My washer went dead. I called and was quickly connected to an experienced technician, who advised that the electronics probably needed to be re-booted by unplugging, waiting 10 minutes, and re-plugging. It worked. It saved me maybe $150 for having a technician come to my house, to say nothing of the embarrassment.

I requested information on a legal matter through Sean, and he got back to me as quickly as I gave him all the information he needed with the answer I needed. Unfortunately, the answer wasn't the one I wanted, but it saved me a great deal of money taking the defendent to court only to find out they were in the right. Thank you Sean. I will be happy to use Just Answer for any type of problem I have. Everyone I have used seems to be very knowledgeable in their field, and are more than willing to help.

Had to set up new email account and then how to scan in documents. It took 2 conversations on 2 different days but eventually everything was sorted as I definitely am not very computer savvy. I had conversations with 2 different techs and they were both very helpful and certainly very patient.

Very patient, asked lots of questions as he realized I had no idea what I was doing, very polite even when I made him repeat his statement I. Several different ways, his explanation of why and how was very clear. I felt like I was confident when I hung up. Thank you.

Even though I did not get the answer I very much wanted. The product was out of date. Nevertheless, the tech spent a lot of time researching the issue, he was polite, nice and competent. Very helpful and so worth the effort.

I received professional recommendations on behalf of attempting to favorably cancel a fradulent contract as a buyer and additionally, with possible reimbursement of monetary downpayment and all premium payments. All advice provided was appreciated. As of now I haven't received any responses from contacts.

I had a she shed built last summer & needed info on winterizing it as well as putting in a ceiling & recommendations on stain. Patrick was the best! He was very quick responding to all my questions. Other sites online for "ask a carpenter" were vague in their response. Patrick explained everything exactly as it should be done. Providing links & recommendations to suit my needs. Would highly recommend!!! 5 *****. Thank you Patrick!

10 yr chihuahua/pomeranian sneezing. Ate something he shouldn't. The Doctor was very quick to call me. I described Skippy's condition. He recommended a course of action and was very quick to add to call him should his condition get worse. By morning the sneezing and gagging had stopped and Skippy was back to his old self. I was so thankful that someone was there to help me so quickly.

Very pleased to be able to talk to someone directly!!! Information was very helpful to know how to proceed with my dog as I am far away from the closest vet. Especially during this time of a pandemic and even more stressful to know what to do and if I need to try to get an appointment and what I can do for my dog.

Do NOT trust them. They put 6 (!) unauthorized charges on my credit card. I never used them at all. I tried to contact them by phone and chat and got NO RESPONSE. Now because there are so many unauthorized charges on my card I HAVE TO CANCEL IT AND GET A NEW ONE. THANKS FOR RIPPING ME OFF.

I signed up to use JustAnswer for a question about my LG tv. The person I spoke with was great and very knowledgeable, I never agreed to a monthly subscription. I was alerted by AmEx that I had a charge of $46 about one week later. I called them right away and told them that I had never signed up for the monthly subscription, so to please refund my $46 and cancel the subscription. I was reassured this was taken care of. I received my AmEx statement today and the charge is still there and no refund. I called customer service again and yes, they see that I called March 4, but "unfortunately my charge could not be refunded"! So I went to AmEx and disputed the charge. Thankfully they took care of it. I think their site and service has merit, but please don't scam the customer by automatically signing them up to a recurring monthly charge.

My experience with "Just Answer" has been favorable. My "Brother MFC" printer could not be configured properly to my network. After several attempts, instead of giving up, I contacted Just Answer's Tech support, whose representative remotely fixed the problem as I watched on my laptop's screen. It was an amazing experience that facilitated my understanding on how to correct future difficulties. I would highly recommend this service to anyone seeking assistance in this regard..

Needing professional advice on a DIY 2006 Nissan Frontier Truck Repair and received a quick, root cause analysis answer to my problems. After checking the advice received, it is exactly what they reported. It is well worth the price when you factor in your time and effort for finding. I highly recommend using JustAnswer.com.

I am Beyond happy with the services of the expert On antiques that helped me.. On (Just Answer). She got me an answer very quickly. I would definitely recommend for anyone to use this site. It’s an awesome service. I’m a very very happy customer.

Dogs ate onion and garlic. Rebecca was professional, friendly, and knowledgable. She answered all of my questions quickly and followed up later in the day to make sure my dogs were ok. She was able to calculate the amount my dogs ate and walked me through the process of getting them to throw up. I highly recommend her and the site!

I recently got fired in a very unprofessional way, and even though I didn't get the answer I wanted. She made me realize I'm better off. She was honest, empathic, and very factual. Her response was very quick and timely, and she answered more questions regarding the issue until all my questions were answered.

Was not familiar with JustAnswer. Received computer tech support within minutes of my inquiry. The online chat was quick and I couldn't believe how lucky I was to get someone who resolved my problem so quickly and efficiently. Will be back, that's for sure.

Antiques and collectables! Thank you so much to Rarewares Robert for the fantastic service of the valuations of the deceased estate of mum & dad's! You have given me some terrific information to work with to try & sell it! I'll definitely recommend you to anyone, that needs help!

Just Answer saves me a lot of time. If you own 1,2 or 3 cars the advices of the expert mechanic will keep you progressing. They will tell you how many catalytic converters your car has or how many oxygen sensors.

Attorney Dan D. Very quickly answered a question that I could not answer for myself after attempting to do so via the websites of several investment firms and the IRS. IRS publications language confusing. Dan got to the answer in less than 10 minutes. Thanks Dan.

Managing Google Chrome. That my $39 is to solve only one problem was not made clear when I subscribed. My expert did tell me that I could reconnect with him about the same problem without paying $39 again. We'll see. I haven't tried to recontact yet. I waited 8 minutes for Rafi to give me a chat connection. Lacking that, I closed the window. 8 minutes is too long for a paid connection. I tried to connect again. An email arrived and I quickly connected with Jason. He told me I could reconnect with him by clicking on the spot in that email. What would I do had I not saved it?

We talked about how to fix the crack. There were different ways of doing it,& it would be a great big Tough job in doing it. And I am a tradesman myself, and believe that I could do the repair work. We also talked about not taking this unit up north until the repair work is done. I am most glad that I got hold of you people for your support and wisdom. As it is nice we tradesmen can share our wisdom with each other!

Great first experience! A home mechanic individual fee should be developed - the monthly subscription is too pricey for an occasional user at home. Love the service! The mechanic assistant immediate help and relay to an online mechanic works very well.

I have used this service for so many things in just the month and a half I’ve had it. I find it to be very useful and it helps me confirm “the unknown” that I have! I would recommend this service to everyone!

Reset trac-off, vsc, and engine lights. I was having a hard time resetting the problem with the lights in question. I took the service guide out for some help, and tried everything they recommended with no success. I went to the Toyota website for help to resolve my problem and they helped me right away. Now my vehicle is back on the road! THANK YOU FOR YOUR HELP.

I cannot thank enough for this service! Saved me lots of money in vet services. (Saturday is considered emergency$$$.) Vet was very knowledgeable and responded quickly! Will used again for sure. Thank you so much for the great service.

I am very appreciative. Thank you for providing this service. I would recommend this to every one. Please keep up the good work.

Due to the accurate advice I was given, I saved precious time and money scheduling an appointment. I appreciate the sound advice given and the questions that were asked to fully understand my problem. Thank you! Also learned that in my case, tests were not needed.

Setting up of printer. My experience with Just Answer was very good. He was easy to follow with his instructions and very patient with me. He also had it done quite quickly without any fuss and bother. Thank you Dilip. I would recommend it to anyone who is having trouble to give them a try.

I saw Just ask on love when trying to find out how I could get an estimate on vintage steamer trunks. Diana F in antiques gave me an appraisal by simply emailing her all the pictures. I signed up for the 7 day free trial and cancelled it within that time since I didn’t really have any others reason to keep the subscription. I had no problem cancelling. Everyone was extremely professional and I will come back to this site if the need ever arises. I will also share my experience with friends and family.

When I retired, I became absent the experts on Apple products. What to do? I discovered Just Answer, and my new friend in India has been a wonderful assistant in my quandaries. Often the problems are simple, but some take much time and patience on his part. I also have used medical and legal experts.

I love the idea of JustAnswer, but the lawyers who replied gave me two different pieces of advice. I did keep this advice under consideration, but have decided not to utilize them at this time. And yes, I will use JustAnswer again if necessary!

I had a legal question and quickly connected to an Attorney that was interested in my whole story and he was able to point me in a positive direction with confidence.. finally... Been trying to communicate with someone knowledgeable about the court system and my civil rights for months.

I’ve received help from 2 technicians and had positive experience both times. Would recommend JustAnswer for help with computer problems. They are quick and efficient and friendly and knowledgeable. Easy to work with. I would use them again, a third time. You won’t be disappointed.

I had a tax question that TurboTax doesn't cover, and I couldn't find answer elsewhere. The answer came back in less than half an hour and was clear and easy to understand. To my delight, the person answering the question also understood the implications of his answer, so he offered a suggestion for how to rectify the situation as well. I also liked that he followed up and made sure I was happy with the answer. Definitely worth it.

The pro provided a number of points that were available and that I needed to know about. The pro Tax person was patient and quick to offer the best approaches to this difficult issue, overall I was very pleased and relieved to have the answers so quickly and to the point. Thanks again.

I used TurboTax Deluxe for my 2019 returns which pulled in my 2018 returns data. A Claim of Right credit value was entered but without a support code. I worked with TurboTax support to resolve the problem, but to no avail. When I went to the IRS website, I saw a reference to Just Answer. The Just Answer CPA worked with me to identify and correct this error. For a small reasonable expense and telephone time, my problem was resolved, my taxes e-filed and accepted. Thank you to Just Answer and their CPAs.

Helpful, honest, quick and easy. Helped my anxious mind. I highly regard this service. It is definitely a way to stop me having to always go out to get advice I need. I am happy to come back again and again and again and again.

I have used JustAnswer numerous times before. I am very familiar with their services and always had very good experiences. In this case, it was a fairly easy task, but I got a response within minutes and all my questions are now answered about the ROKU installation. I can really with good conscience recommend this online company.

I am a new goat parent, and my goat was having some health issues. I could not get ahold of my vet - so I asked my question here. I was hooked up with a vet who was able to provide immediate advice on how to handle the situation. Such a relief when I wasn’t sure where else to turn.

Took me step by step to walk me through my gas water heater problem, I would recommend this site to anyone that needs technical support. Most helpful online site I have ever come across. Most anyone would find this site excellent...If I ever need technical help I will definitely come back to this site.

Professional was knowledgeable, empathetic and practiced acute active listening. I was quite pleased with the speed of response and framing of the issues to be addressed. I would recommend this professional to others with employment law questions in "at will" states.

Wrongful Termination Advice. Expert Solicitor was thorough and provided important information in quick response time. While I was waiting to hear from the local attorney, he has provided comfort and necessary direction to facilitate appropriate action and eased my mind about my case. It is a valuable service, I used it before and I would use it again! He was in West Coast and did not hesitate to call me at 0800 Eastern time. Thank you!!!

I have asked numerous people about all kinds of subjects...from an estate attorney who answered probably 25 questions, to CPAs on tax matters, to the most recent appliance expert who saved me from an incorrect local opinion which nearly cost me an extra $300 in repairs that were not needed, to your pharmacist who answered numerous questions about various drugs. All the pros are very clear!

Since verbal descriptions are inadequate to explain details of exact configuration, your Mechanic provided diagrams that were accurate enough to solve my problem. The problem was how to re-attach a fallen away connecting rod between the key cylinder & the door latch.

I loved being able to get ahold of someone without having to talk on the phone. I help my mom at her daycare so talking on a phone isn't always the we easiest, or even an option. I got answers to questions that my dad, mom and I have had for quite some time about our dog. I loved it.

Within a couple of minutes, Tyler Z sent me a video that shows the exact filter that I have showing the part that I needed. I ordered the part he recommended, and the filtered water dispenser in my fridge works again!!!

The mechanic Chris aka Moose was extremely helpful and I received everything I needed to make a decision and move forward with making a decision for repairs. It was late night and he was very prompt with his replies. Thanks a lot Chris.

I had a question about deposits for events and my question was well answered. The lawyer showed patience and understanding while I explained and they came back with answers. I will come back with questions about anything. I hope everyone in these times can get their questions answered here.

I submitted a somewhat electrical project. I am a novice at making miniature electrical projects and was difficult for me to relay what my problem was and therefore difficult for the technician to explain to me what I needed to do to solve my problems. After sometime e-mailing back and forth, he was able to solve my problem. Thanks.

Joined Just Answer as I could not find an answer to how to wire up a new wall oven for 208V. The wiring for the original oven seemed very odd. When I called local electricians they wanted me to talk to their estimates department when all I needed was confirmation of two quick questions. Think $$$$. The response I received from Kevin the electrician at Just Answer, was quick, clear, and to the point. He asked all the right questions to clarify my situation and answered my question so I could proceed. This saved me worry and a lot of money.

I was having difficulty finding the root cause of my daughter's electric dryer fault. ** was very helpful and as a result I was able to repair the dryer. Many thanks! I would recommend Just Answer to others in the future.

Water heater pilot light would not stay lit. Representative very knowledgeable and responsive. Addressed problem quickly. Would recommend in the future. Did not care for charge of $24 to speak to someone on the phone and did not take advantage of this option, although it was clearly communicated.

My Whirlpool washing machine was locked up and wouldn't do anything. I tried for almost 2 hours from about 3 a.m. to 5 a.m. and went to the Whirlpool website and others asking about a locked machine with no good answers that worked. I called JustAnswer and they told me the right button to press and how long (Extra Rinse 5 seconds) -- bingo! It unlocked as JustAnswer waited to see that it would. I was able to wash my wife's load of washing.

Just Answer was quick and knowledgable. I have used this one other time for a issue with our African grey. This site knows basic things you might need to know which helps if you need a immediate answer in the middle of the night.

Key fob replacement. It was better than I expected. It was a live chat with a mechanic who gave me all the information I needed at the moment and make sure that I got all my questions answered. He didn't leave until I was satisfied.

My lawyer (Debra) was very helpful and was able to answer my question a lot quicker than I was expecting, lol. It was about Power of Attorney for property and personal care and whether or not they need to be Notarized. They do not, so long as there are 2 witnesses, however, please have yours Notarized when you have it made up. Believe me, you do not want to leave your chosen Attorney running into road blocks when they have to deal with people that don't believe it is legal. I would have no qualms in recommending Just Answer to anyone. Any amount of questions for $5.00, not a bad deal.

I have had a problem with getting my printer/copier set-up- I did not get help from manufacturer. As I tried to get to manufacturer I got a small window from "Just-Answer" asking me what the problem I needed solved was. I explained and in a few minutes I got someone who was well versed in the subject and he got my printer working the way I hoped, i.e. being able to make copies of documents and the likes and also copy documents that I have on my system. The technician was very polite and patient with me. Now all seems to work well!

The technical support was fantastic. I had a short wait before I was attended to and after a few preliminary steps, the tech took control of my computer and resolved my issues. In the future, I will not hesitate to use or recommend your services.

I was having an issue with connecting Outlook to Google, something that appears to be a common problem. It took a while, but the problem was solved and hopefully it will not come back. The technician was helpful. I find $46 a month rather steep for occasional help, but for a one time deal it was worth it to me as I had been struggling with this for some time..

I was so surprised how fast my questions were answered and the experts are the best. It was all so easy to do. I sometimes feel so uneasy asking others about things I know little about. Or I feel dumb if the answer is obvious. At no time did these experts make me feel this way.

The expert was patient and helpful. Took some time to resolve my issue but it was achieved and my Outlook now works perfectly. I would certainly recommend Just Answer for computer issues. I still have my trial and I do have another issue to resolve so I will be calling again.

Computer nightmare! Amazing the amount of hard work and research the reps did to solve my problem. I don't think there is anywhere in the world, that you can get this kind of help for such a low price! Great work, professionalism, and a "get it solved" attitude! I highly recommended this site to anyone that is not well versed in computers such as myself. Everything that I was needed to do... was well explained and really made my issue a fairly enjoyable experience. Make sure to tell all of your friends and acquaintances!

I have never used this site, but just wanted to give the responding Fish Vet the highest recommendation I can. Anna responded back to me in a timely manner, but mostly, she went above and beyond the call of duty. It was over the weekend, when I couldn't reach ANYBODY, and my favorite large Koi, Angel, was very sick. I didn't know what to do, so I went on-line and put in a request for help with JustAnswer.com. Anna took MANY hours out of her weekend (that's right...both Saturday AND Sunday) writing back and forth to me, answering my questions, and giving me recommendations and ideas. SHE WAS SOOOO HELPFUL! And being a biologist who took care of fish for 40 years, she was an expert I could rely on.

I was expecting mediocre app service like any other app. Staff it will student Doctors or financial people that didn’t make it big, or even moderately successful. I signed up anyways because I had A medical Question that I wanted Answered and didn’t want to wait the next week for my GI appt. Searched Google for Online doctors and this is one of many that popped up. Free Trial or for a dollar first week. It was something like that. I signed up, figured I would just cancel after I get my question Resolved.

It was good. Doing two things at once here. Thank you. Still waiting for response but I am confident that you guys will help me with my concern and probably any concern I have with my brain. Mental health. Thank you.

I wanted to know the answer to two questions regarding deductions on the 2019 taxes. I received my answer immediately and I appreciated receiving it quickly. Just Answer is convenient. I like having it available online and not having to wait forever for a response as well as feeling like the information is coming from a person who is knowledgeable and has expertise in the area from which I am seeking information.

Auto Airbag Troubleshooting. I was working on a difficult problem with an older car. This website provided triage and 2 competent techs to provide assistance. Telephone technical support far exceeded expectations and documents were provided when needed to assist me. If JustAnswer can provide this level of knowledge and experience in other areas of expertise, I will use it regularly, and recommend to all.

The Tutor was professional and help me result my problems very quickly. I like using this service, and I always have great experience with the tutor especially R.R. **. He is great knowledgeable when it comes to Matlab. Keep the good work guys.

I had a problem with my truck, so I asked and they gave me some really good suggestions! Then I made a mistake with a portion of my membership and even though they really didn’t have any obligation to, they refunded the portion of what I paid. It was honestly my mistake, but they made it right. They showed exemplary honesty in business and I appreciate that a lot. From what I have seen, I would recommend for sure.

Tamar, the HVAC tech did a great job of walking me through which of the 10 wires from the old unit would go into the 7 terminals on the new unit. The instructions that came with the new unit were lacking in a thorough explanation. Well done.