JustAnswer Reviews

Estate law. The lawyer provided quick easy to understand answers to questions about beneficiary forms. Would recommend using this forum in addition to face to face visits with lawyers. Lawyer provided written responses which is also helpful when dealing with legal terminology.

My daughter returned from a Dealer recall service with a list of $4500 in suggested? repairs. An avid DIY and former auto enthusiast I was fairly sure most were unnecessary but wanted to be sure. I checked in with the expert and knew within 20 minutes what they were and which ones were needed (or worth investigating) and which ones we could postpone or simply ignore. It's nice to have independent advice in such situations.

I was skeptical at first, about speaking with a doctor online. I'm not now. It was so much easier than having to go to a clinic or hospital, I appreciated not having a long wait to talk to someone. So I just wanted to say thanks.

The veterinarian advice I received was very helpful, and reassuring. It enabled me to continue on with the care of the injured cat I rescued in confidence. She is now well on her way to recovery; and a new, permanent home.

I appreciated being able to get in contact with a vet after hours to determine if a medication I had prescribed for another ailment previously was safe for to use to help my dog who was experiencing pain. The vet was quick to respond and very thorough in his explanations.

Glad to know this exists. I think it's good for medical questions, but my question was regarding a recommendation for a provider. My question was never answered although I received a timely response. It's as though the physician didn't take the time to thoroughly read my initial question. Still, I would recommend the app and process.

HP Envy Photo 7855 Printer. I was pretty happy with the help I received from Satchi. I had not been able to get my printer to scan and he got it for me. I didn't know this was available until I did some research. Thank You for your help.

Your lawyers (two of them) solved two problems I had with understanding my rental agreement and some changes I had faced with my property management company. They both did a great job educating me on those two topics. Thank you very much.

I found this to be a collegial conversation with the doctor who called me much like the conversations I have with my own physician. I got good information from him and I was satisfied with what he said. We explored the ideas together. I found it helpful.

I don't know what I was expecting, but not an immediate reply, or knowledge that blew me away. This guy really knew his stuff, shared everything he knew, from years and years of experience, and didn't treat me like I was dumb for not knowing (because I know nothing for sure). It was a pleasant surprise to feel so well taken care of... And I'll call them again soon!!

I signed up for Just Answer b/c I was having difficulty troubleshooting my freezer’s ice dispensing motor which wasn’t getting power. Just Answer promptly put me in touch with a technician who knew the issue at hand and pinpointed the failure which I was able to repair on my own. Just Answer saved me the cost of an in-house service call. I would recommend this service for any do-it-yourselfers who are stuck on solving a technical issue.

I hope to auction, and sell a few pieces of art. I contacted a couple of galleries and unfortunately they wanted what seemed a large sum of money to confirm research I completed. Then I stumbled across JustAnswer. Your customer service representative asked a few pertinent questions and referred me to Wayne. We communicated well and he assisted me with the pieces with which he is familiar. He confirmed my research and did not try to go outside his area of expertise. I look forward to working with JustAnswer in the future and will recommend the service.

Special care for a heart failure patient. As a medical vulnerability has we at risk, I wanted to insure I was doing everything I can to keep safe. After going over med history, he assured me I am going beyond. Faster than my Dr could respond. Since I had a flu shot, he instill confidence that exercise was recommended, and encouraged. Come on doggie, it's time to walk.

First time using this help and it worked like a charm! I wanted to remove the vcr/center console from my 2011 Nissan Quest. We discovered it wasn't a factory install but done by the dealer afterward. Jay was still resourceful and knowledgeable enough to get me through the removal myself in less than an hour. The communication was great by either my computer or phone (text). I never knew this service existed out there but will remember it in the future!

Antique appraisals. My mother has passed away and this site is my best friend as I make decisions on how to price and sell her estate. I also know how to insure what I want to keep or save for her family members. Thank you!

I was very pleased with the service I received while trying to determine the value of about one dozen antique items. The response was quick and accurate. I highly recommend this service when it comes to appraisals. The appraiser also suggested the best way to sell these items.

He seems to have solved the whole problem. I say "seems" because I find it hard to believe a MS problem is ever permanently solved. He listened carefully to my problem and took the time to solve it patiently. He never made me feel stupid for needing help.

Dr was caring, asked appropriate questions to narrow down what could help my fur baby without seeing her in person. Supplied knowledge of possible tests or reasoning for her issues. With my knowledge of how her veterinarian cared for her. This match saved hundreds of dollars and a trip to the vet.

My HP printer would not print. Keep giving me a message to remove and reinstall the ink cartridges. I did this several times and to no avail. Read your instructions and Wow--I am back in business again. Worked the first time after your instructions.

I was wondering how to return the $1200 over-payment to my husband, who had passed away. I'm hoping I am not charged for this... It wasn't MY mistake, & I need the money... Not spent in this way! This is all I have to say.

The doctor was really helpful and gave me advice on my guinea pig's eye problem. After seeing a picture, she was able to tell me that the eye wasn't as bad as I thought and recommended I get some saline solution to clean it. My girl is now completely fine and much happier. Thank you! :)

I got great help from Sandy who remoted in and sorted out my problem and in addition also set up my Gmail within outlook. Time to respond was about 1 hour. This is a perhaps more costly than using your ISP but the quality of the service is better.

My Chrome has crashed and would not open. The technician was very attentive and spent time exchanging emails with me and then he resolved it by taking remote control of my laptop. He spent ample time and fixed the problem.

Medicine. Service was very good. MD was knowledgeable. Yeah, I'd recommend it as a good service. Saves you the trouble of rushing to a physical clinic or hospital or even a MD's office unless it's an emergency. By providing accurate health information and history you're then paired with an expert in the field to help you further.

Filed a question regarding the health of a pet for a Veterinarian and received no response. We ended up having to go to a real Veterinarian at significant expense. After 1 week and still no response, I have cancelled the trial membership. Their claim of a response in minutes appears to be baked.

Replacement Parts information. Tyler, the technician who advised me, was professional and informative. He was invested in getting me the accurate information I needed. He offered an expert response to my questions, and made me feel he genuinely cared about getting me the right parts. I would recommend this service.

The professional was great! He listened to everything I explained him and he came back with the fix and I now have ice!! Thank you very much!! I will definitely recommend Just Answer to all my friends and people where I work!

Fast and friendly service. Answer was right to the point. Gave several things to go with. I am unable to work right now had a heart attack. As soon as I can be physical again I plan to work down the list in order to repair my truck. Thanks for all of your help.

Twin sister. Medical question. I was concerned about a issue she is having with a medical situation. I asked Dr ** If there was another thing she could do to make it easy and less infections. I was very surprised how prompt and professional he was helping me.

Robert was very good with the information he had given me. Easy to understand, I was at my wit's end. Thank you for your understanding as I was very frustrated with it all. Would recommend this process to anyone having trouble like I had.

Being new to Idaho and with a new puppy for 2 days on a Sunday afternoon Kacee had not eaten, drank very little water and could do nothing but lay around. The Vet assigned to me was quick to respond and followed her guidance and shortly her issue was due from low blood sugar and before long and a little syrup she was back to her playful self. My experience was awesome and hope you never use them again but if so they are right at my fingertips.

Fixing hijacked email account. The technician was immediate, focused and fixed an account which had been dishonestly mangled by a scammer. It had taken me hours on the phone without result. The Just Answer technician stayed on the task for quite a long time and repaired all of the damage. The technician was easy to understand and courteous.

I was having a problem with my tv remote controller. Even after replacing the batteries. So I went online and tried several different sites without any luck solving my problem. Then I ran across Just Answer and tried them. Sure glad I did. The tech had me do a test I had never heard of. And we found the problem. And resolved it then and there. Thanks Louie. Tom **

What to do with humming noise on my Hampton Bay ceiling fan. It was worth it to get a realistic answer, simple diagnosis to do on the fan and recommendation. No sugar coated answer or a long list of worthless options. Plus how quick I got the answer. I will use it again when the situation permits.

I had to take my dog to an expensive specialist for a possible surgical procedure. I couldn’t understand the surgeon and was left trying to make an uninformed decision. After a google search, just answer connected me with a licensed vet and I was given professional advice that I could easily understand. The vet was patient, understanding, and extremely knowledgeable. The advice made the entire process so much easier and less stressful. It also saved me money on a second opinion.

My beagles ingested something they shouldn't have that some workers left on our property & thankfully Ms. Jen walked me through the process to make sure they were gonna be alright very calmly & smoothly, we are very thankful for her expertise & timely responses, she saved us a very expensive trip to the emergency veterinarian.

The water was running very slow out of the water dispenser, took minutes to fill an 8 ounce glass. The ice cubes were very tiny, it would have never filled the bin. You recommended a new intake valve along with how to replace it which I did. I probably save $100.00 by not having to call a service person to do it. Everything is now working just fine. Thank you.

I was having problems opening my email on my laptop. JJesus ** fixed this problem in minutes and also checked that my McAfee and Malware were properly connect. I have dealt with other problem solvers and have had varied results. I know that trying to solve problems via a computer hook up is normally not easy but not this time. JJ's questions and his responses were exceptional, fast and fixed my problems. This man needs a raise!!

I forgot to rate M. Lou ** Mercedes mechanic for the time he took to help me out. I was looking for a mechanical piece that I could not find on eBay Canada. He find it for me on eBay USA. Thank you again. For all of the workers of Just Answer be careful with this covid 19 out there.

I got quick and accurate information when I asked my question. The lawyer that responded was very friendly And patient with the additional questions I had. I would definitely recommend using this in lieu of anything else. When you need a quick answer and don't want to call a lawyer or have any obligations with retainers or limited answers definitely use this as an alternative.

Finding fuse for a battery run backpack sprayer. Contacted your service and within minutes Hank answered my question and pointed me to right link to find the fuse that I needed. He did an outstanding job and I will use your service and Hank's again. Thank you, Mike **.

After a night of thunderstorms when I pulled the plugs on my equipment in fear of a lightning strike, I replugged everything and tried to print a copy. Not happening. In desperation after trying to get the computer and printer synced, I looked for help on Google. Just Answer sounded good and I tried them. After attempts in an online chat and another on the phone, we decided to do a screen share. The "magician" Lakshuma clicked here and there and never gave up. At last, there was the familiar sound of "communication" between the computer and printer and Presto! Out came the copy. Excellent workmanship and creative thinking from Lakshuma solved the problem and I'm back in business. Highly recommend Just Answer!

Our big labradoodle got into something he shouldn't have. Just Answer got me in touch with a great Vet that helped us understand what the possible risks were and gave us peace of mind that he was going to be okay. Thanks a ton!

The professionals on this site have been great. I feel that they have answered all questions in a timely and adequate manner. Any I have symptoms this resource is the best out there. I would recommend this site any person who is going through this pandemic.

Due to the Coronavirus pandemic we are currently in, getting to see a Dr. has been difficult. I've been quite concerned about a skin lesion I noticed on my face and wanted to rule out skin cancer. Thankfully, access to online professionals was possible and I was able to be connected to a wonderful Dr. **. He was able to give me valuable information and direction. I would highly recommend this service.

I had a problem with my pressure washer, I needed the model and serial number of the machine to order the part. They researched the manufacturer's data and showed me where to find. After a few emails I was able to get the model and serial number. The person I spoke with was very kind.

Spoke with Tyler and he proved extremely helpful in addressing the issue surrounding my upright freezer malfunction. He walked me through step-by-step to troubleshoot the problem and then offered timely solutions. Am awaiting receipt of a new fan blower to see if that corrects the problem. However, I can say that Tyler was the epitome of OUTSTANDING customer service. He's a keeper!

Bobbin. After I understood how business worked it was very helpful. I was given a sewing machine without a manual. So the information was very valuable. Though I had expected a much more timely response, the response, once it came, was very good.

Plumbing - hot water supply problem. It was great having someone to talk to about my plumbing problem without spending a fortune on having a plumber visit my home. They didn’t solve my problem but it was good to be able to discuss my problem to make sure I wasn’t missing something obvious.

TV/DVD combo problem. All of a sudden it did not work any longer. Your representative told me point blank that it was broken and would work no longer because of the age of the product. (12 years). Appreciated his response. Thank you so much.

The information was professionally delivered and well thought out. Very much worth it. Will be recommending to anyone wanting an affordable second opinion on all matters. My legal advice pertaining to family law was appreciated and helped immensely during the pandemic.

I was unable to open any existing documents or the program to create new ones. The tech corrected the problem by downloading a new copy of the program. The solution was simple but I am not very technical so you helped me through the problem by taking control of my computer and managing the process.

I was unsure how to activate the ringer on my secondary phone. JustAnswer was able to inform me how to do it in a matter of two minutes. I was very pleased and would certainly recommend this avenue for fast and accurate information.

Recently I received a message with the subject.. "You have been hacked".. Just Answer came to my rescue. It was my first time ever falling into the hands of online hackers. I am happy I got out of their grip. Because I use Hotmail, all I did was to Google Microsoft, and bang JustAnswer popped out.

Asked for and received quick serious information that was worth the price to pay for time saved. I'm very busy and dont want to waste it away. You know the saying, "Time is money". If we are not making it we are spending it.

I had a skin issue for the longest time and I had absolutely no time to get to a dermatologist due to work and my schedule. Dr. ** instantly asked for a picture, asked about other things I was also having issues with that I didn’t even think to tell him - he knew all the right questions to ask. He got me an answer within that 20 min conversation over chat. He gave me a full regimen to try all OTC and it’s already working. Amazing.

They did the job in less than 5 minutes in fixing the picture on my TV. The picture was small. I went first to Frontier my carrier and they could not. Suggest to call JustAnswer. It took him about 3 minutes. Great job.

I asked "JustAnswer" to look into why my Direct deposit SSI payments were at the time 4 days late and the next morning I got my Answer. They assured me that I was not the only one not receiving the same. As of today I still haven't received a deposit but I'm aware that the IRS is behind at this time due to the Pandemic.

I was skeptical of trying this out but I’m so glad I did. My dermatologist has not been getting back to me and I felt like I was dealing with this on my own. I completed a high dose course of ** a month ago and broke out in red bumps all over my face. Dr. ** is who helped me. I was told it was not even acne (what I was starting to think) and he recommenced products and an antibiotic. After just one day of using it they’re all practically gone. I’m so happy I reached out because I would not have even went down this route and would be still stressing out. I’m so happy!

Thank you for your directions. At least I will now know where to go for assistance... I've been struggling with my insurance and now your office was able to give me direction of where to go.. Now I would appreciate if your office can refund me in order for me to be able to go further with my complain and get help. Please. Thank you.

I have just received the response, so haven't had time to follow up on the suggestions. However, I have also contacted other consumer people in Australia, and am still waiting a response. JustAnswer, however, responded incredibly quickly. I do hope their suggestions are as good as their response time.

I found JustAnswer to be a Very Quick, Efficient, Excellent Service and would not hesitate to Recommend their services to anyone! It is so to say instant and I received all the legal advice I needed to resolve my problem.

I recently moved and don’t have a vet for my cat yet. I was concerned about a health issue and wasn’t sure if I should rush her to the emergency. The doc gave me the possible problems, some care ideas, and gave me a list of things to watch out for that would render a trip to the ER. This eased my worries and saved my pocketbook and now I can find her a vet and book her a regular appointment in the morning.

Clock repair. Very helpful and good to get advice from specialised people who I assume you check out before using. Thank you. At this time with us all on lockdown because of virus it is even more helpful. I was surprised that if I need to speak to the person it would cost £29. I assume that’s the cost of telephone bill.

iPad help. Not able to understand the answers given to me and your explanation about my problem was unclear. I think your company is not the intended company to fix the problem I have. I have to give you one???? I want to give you a quarter star.

I received very helpful information on various items, along with their origin, the description, the time period and the value of each of the items. It's a very useful service. I would recommend it to anyone that's curious about their antiques and other collectibles that they have found along their travels.

I allowed A man to put a code that was all numbers and asterisk before and after so they could alert me to unusual activity on my account or credit card after I couldn’t receive incoming calls then I called my bank and it wasn’t then and I was scammed. Ameen was very empathetic and. He gave me advice. I was glad he was able to help me.

The point of this site is to provide answers to legal questions, and I had one. I signed up on Wednesday and asked my question. For two days, whenever I checked the website, it said they were working on matching my question with a lawyer. Contacted customer service on Friday to say that I hadn't gotten a response. (Note: they claim to offer three ways of contacting customer service, but the online chat is always busy, and I got no response to my email, so I had to phone them.) They said they'd prioritize my question. Got contacted the following Tuesday and asked if I still wanted an answer to my question. I said yes. Nothing happened. Had to cancel my membership Tuesday evening to avoid being charge the monthly rate of $60 starting the next day. From what I can tell, I paid my introductory $5 and got nothing in return.

Was seeking legal advice on a landlord issue, was resolved quickly and easily. The service is easy and fast to use and pretty hassle free, I submitted my question on the weekend though and had to wait till during the week to receive a answer.

We travel a lot with dogs and seem to also have legal issues to deal with. I've used a person Medical Doctor, several Vet Doctors, and several attorneys. They have all been great. I will keep this app. It is a great comfort to have especially on the road.

I didn’t realize that I had applied for Just Answer. I had a question about my iMac and somehow ended up on the website. I received numerous answers from different computer assistants, and all of them answered my question. I did NOT authorize Just Answer to donate money from my credit card to various agencies and individuals. For this reason, I cancelled my subscription.

Josh was a great help. He gave me a website to use to fix my issue. Everything went well and I would use the service again. Great help, great service, great person, great experience. I would thank him personally if was able. All information he gave me helped and was super super easy to use and to perform.

I used JustAnswer site and asked Codey a technician on the site how to retrieve my email account after I figured out I was hacked. I felt like all was lost however to no avail Codey saved the day. I am so thankful for this site because it saved from a hacker.

RV Electrical Generator. I am very happy with the information and assistance I received from the RV expert. He was clearly very knowledgeable and he explained things in an understandable way. He bolstered my confidence in tackling the job. This was my first time on Just Answer so I was not familiar with the wait time before the expert connected with me. It was not excessive but it was a bit longer than I expected. I am not complaining. I should have gone on to do something else and not stare at the screen. I would definitely recommend this site to others.

Email. I’m happy to have taken care of this problem, however, it keeps happening over and over again but I’m happy to have JustAnswer. They keep fixing it. I just hope it keeps working. I need my account working at all times. Thank you for your service. Jl

I received outstanding news from my Broker, which I did not expect. However, I will take it and run with it double time. It is beginning to look like Christmas may come early this year. I believe that I have said, all I want to say on this subject.

I want to thank JustAnswer. As always as an amateur art reseller it is important to have a source to help me determine values, and authenticities. I have found JustAnswer as a great tool. Glenda B has helped me on several items and has helped me to not unsell these items.

I have already recommended Just Answer to 2 people. I immediately felt the Just Answer vet had a lot of knowledge and wanted to help me. He told me the tests that I needed done on my Cat to determine the cause of her large weight loss. I have appointment on Sunday. Thank you.

I needed help with the law around probate, specifically when the spouse dies in another country. David was helpful, amiable, professional, and responded to me quickly. I got the answers I needed. I would recommend JustAnswer. I have used the service before and found it useful, a place to start in my litigation.

I am a bookkeeper & one of my clients called last night about sales tax. We were both thinking along the same lines but I wanted to verify. This link popped up (I think FB) and I put in my question never expecting to get an instant answer right away! He helped me explore the issue from all angles.

Made a request on a Saturday evening, it was never answered. I was charged the $5 baseline fee for asking a question. Monday morning the question was still pending, but of course the need had passed as the account was created when I was trying to mitigate an urgent situation. Monday morning I logged on to talk to a support agent. I was told no one answered because it depends on how many professionals are online, which is reasonable. The chat agent said they couldn't issue a refund because the person that handles that was busy. I was promised either a call or text when said person could handle my request. I never received communication from the company. Tuesday morning, the question is still pending. I canceled my account, no refund. Nothing. It's not the $5, it's the principle. I literally got nothing out of their service, was lied to and even in canceling the account, the request from several days ago was still spinning its wheels.

I've used the service twice and both times I had an answer to my questions within 20 min. The first time was Sunday. I was stranded on the road 100 miles from home and the expert talked me through emergency repairs enough to get me home. The next time was yesterday. I was able to talk to a dr within 20 min and the advice was awesome!

Send me diagram of the O2 sensors on a 2016 Kia Sorento. Then I knew which one to change. Also told me how to reset the codes and how far to drive to test all the codes. Then I went and got it state inspected. Passed inspection with flying colors.

We shall see the results in coming days but was initially discouraged with my first technician contact. Aric, my second opinion was very helpful ---- I'm not naive about things technical, but willing to accept advice from those who appear qualified. At the close of our session, I was asked if I would like to tip and I offered to contribute 10$ but was rebuffed, saying "your bank will not accept this charge".??? At this point I decided to cancel our relationship.

Riding mower has an intermittent problem with running away when going downhill. The problem was diagnosed as most probably transmission belts and the part numbers were provided so now I can proceed with repairs. This was on a Sunday night late, so I was surprised to have someone respond.

Hello Everyone. I am not a programmer but I got an Excel great formula in less than 1 hour and for a few $. This fix will same me hundred of hours in the future! Strongly recommend JustAnswer!!! Thank you so much!!

They answered my question on the difference in my SS Check for the month of May. After submitting my question they got back to me very quickly with the answer. Seems the stimulus check put me in a different pay bracket for the month so they deducted it from my SS check. Which I really thought everyone got the 1200.00 no matter the pay bracket, but at least I got an answer.

Thank You - I had a great experience. Spoke with Martin...Electro 2017 and he was more than helpful, polite and was able to solve my situation with my TV. I would highly recommend you to my friends. When I ask for a technician to call me back I only waited about 10 minutes - thanks again.

I appreciate all the advice I have received. I received better advice from these attorney than from my 20k lawyer. I learned a lot about the law and my case. The attorneys were knowledgeable and helpful. They promptly answered and seemed to enjoy helping me with my questions. I am grateful to have found this site. Thanks!

Timely manner and great answers to relevant questions. Even with attachments. Definitely recommend. You can choose a favorite attorney or take different opinions. Answers are thorough and detailed. If you need legal advice, you will get answers. For the price it is hard to beat.

Dog ate tomato fertilizer. Took only moments for a vet to phone me. Asked questions, very supportive plus informative. Recommended I keep an eye on my fur baby, not feed her, let her regulate water intake. Said her eating this particular product very common with many dogs. He assured me she’d be fine. Instructed me on using an antacid if she continued to vomit otherwise she would probably be fine by end of the day. I was very relieved after the conversation with this vet. A very positive experience.

Mac computer printing. I wasn't able to print certain things that I normally had no trouble. I could print items from my desktop but nothing else. With their help the problem was solved very fast. I could not thank them enough. I recommend them to any old person like me.

I contacted Just Answer as I couldn’t remove the ask browser from my laptop. Alex ** removed it for me and now all I have to do is get Vodafone to provide the service I am paying for which is easier said than done! Great service Alex. Thank you.

Attorneys wisdom is worth gold. Each attorney is different. I have an attorney. I have a need that is important beyond money. I would like to consult with a different attorney whom I spoke with briefly to take my case. I want to do it considerately, respectfully, and professionally. The attorneys I spoke to for guidance are golden. Highly recommended.

I was very impressed with the speed and efficiency of JustAnswer.com. I was linked to an attorney within minutes. He answered all my questions regarding the filing of a small claims suit in my state; and it was very educational and professional. Sincere thanks!

The Just Answer team has done their best to fix my problem. However, our clocks just aren’t on the same time. They have been most understanding, I am a chronic pain patient due to a spinal problem. I normally do not get up very early. Most of the time, by the time I am getting up, the fellow who is working with me is getting off work for the day. Thank you for your patience, We will get it done, because he is so very nice.

I got my stimulus check the next day with Eric's help. The unemployment filing issues is still up in the air but they did the best they could. It's the whole system that's broken. They had 2 separate lawyers trying to help me for 2 days.

The advice I got from Tyler the technician was spot on and very professionally delivered. I would recommend this site to anyone. When I need some additional help later, I shall make sure that I enlist the support of Just Answer for all of my future repairs.

Phone not charging and it's not the battery. Problem was solved by saying then, to call and see if you can get new phone. Spent 40.00$ for no help. It said is refundable. I hope it is. In my opinion not worth it. They nickel and dime you. Don't know. Who knows it might be me computer dumb. THANK YOU JOHN.

I was very satisfied with help that was given to me in the circumstances that had to be done. It was handled in very professional manner. When I called there was no delay to my request. They called further to check if everything was completed to my satisfaction.

Benjei was very helpful a challenging task since I know nothing about 'tech stuff'. He was patient, willing to take as much time as needed to walk me through the problems. When I finally reached the adding ink, I had to stop because I didn't have any.

The lawyer was great! She answered fast and didn't mind me asking several questions at one time. Will be sure to tell everyone I know about this great service. Did what she said and problem was fixed within an hour after 7 weeks of waiting for the ECS to help with problem.

Wanted to know if could use herbal supplement with Prescribed Cardiac meds. Response very helpful as well as follow up. Initially Question response was slow and it was referred to 3 different Vets. The Vet that answered was very informative and helpful.

Posted a question with their $1 promotion for one week with a guarantee of an answer to my question within 24 hours. Did not get any response after 24 hours. I called their support team and they said I haven't been matched with anyone so they high-prioritized my question so I could get matched more quickly with an expert. After the 5th day, still no response from anyone. Even got a follow up email asking if I still needed assistance which I replied that I did and they had matched me to another professional. Still no answer and it was already getting close to when my trial membership was to end. Decided to cancel my membership and would not recommend anyone using this service. Highly dissatisfied that I searched for any place I can write a review of my terrible experience.

I called to ask a question and they sent a $1.00 charge for 1 week. The information went to my junk mail back on 8/27/2019. They have been billing me $40.00 a month since 8/19 until 4/30/2020. They can see that I have not used their service yet they can't refund any portion of the $540.00 that I have been charged. This company is a ripoff it should not be allowed to continue and they should send messages or call customer notifying them of their gimmick charges because they can't earn money without their deceptive practices.

I signed up for $5/week service and when I wanted to cancel the service, they indicated my email "was not found" in their database but yet they keep charging my card and will not address the issue! They charged $40 last week and they will keep doing that monthly! I have emailed them several times, they emailed back once but did not resolve anything. I regret doing business with this company and will not recommend to anyone!

I had a query regarding Dragon speech recognition software failing to transcribe into a Word document on a remote computer. The "expert" took over my laptop, spent about an hour without any success and then messaged me that he had no experience with Dragon. I asked for a refund, was given an email contact but despite 3 separate requests to consumer service, have had no response.

I would never use them again. Got absolutely nothing in trial membership. They said they would rather talk on the phone for another $35. The first appraiser opted out almost immediately and another one never came on. Initially they supposedly had multiple appraisers available. Cancelled my membership in less than 30 minutes. One other thing. The lowest rating you can give an appraiser is 3 stars. I couldn’t give a review on the site at all. BEWARE!

The service itself is fine, but when you start a free trial you're automatically signed up for a monthly subscription you can't get out of! They will not refund this expense, and it's very high. I wouldn't recommend it at all unless you really plan on using it everyday, otherwise you won't get your money's worth.

My dog was extremely sick and became paralyzed in his hind legs and I paid my money to speak to a veterinarian to give me advice and I waited for HOURS to hear back and I never heard back at all!! I rushed him to the emergency vet and thank goodness I did because he would’ve died waiting in this company to respond to me!!! Garbage and absolutely unprofessional in my opinion!!!!

Asked a question on Friday night and still no answer on Monday night. Had to search for customer service number. Chat function could not function. I kept getting dropped and given excuses. Will not being using in the future. Beware. Hope your dog doesn’t die waiting for an answer.

I asked a simple motorcycle mechanic question and was happy with the response which helped for five dollars. I did not know the fine print said that I have to cancel my membership or be on the hook for $49 dollars per month of which they won't communicate with me or return my money. Definitely an underhanded shady move by JustAnswer.

I signed up for the membership trial to see how it worked. I had a specific question about gastrointestinal problems I was experiencing. I saw great reviews so I thought let’s see, maybe this could be helpful in between doctor appointments as Covid-19 has been making my regular visiting a bit difficult. Well I was matched with a “specialist” who basically didn’t offer me any Insight, but said to go see a doctor. Well that wouldn’t have been so bad if I wasn’t charged $46.00 for it.

Charged $39 and said they couldn't fix. Trying to install drivers and an app on my WIN10 PC. Assigned to Andrew. He remotely took charge of my PC and tried to make it work. Said he couldn't and would have to ask for help. Haven't heard from him since.

We talked to each other 4-5 times back and forth about the incident. Person was very helpful with all the legal advice. I would Recommend Just Answer to anyone looking for legal questions or help! A++ service!!

Asked a question back in Nov of 2018 about my car and didn't get a correct answer and thought I cancelled service. Never thought anything more about it until I was going thru my credit card charges closer this month and found I have been charged $34 a month since then for asking that one question. I realize that I should have been looking at my charges closer but these companies are traps to catch innocent people like me. So for asking one question I have been charged over $500!!!! I called and they are crediting me back 3 months - appreciate it but still SUCKS!!! Hope these companies sleep well at night by taking advantage of seniors.

This company has ZERO compassion for the world outside their doors. Yes I signed up for your sneaky 7 day program, but I didn't cancel in time and when I asked for them to please delete my account and waive the $46 outrageous fee they said, "there's nothing we can do." Seriously? When 95% of the world is unemployed because of COVID and other companies are waiving late fees and working with their customers needs, this one can't be bothered to do **. I hope you never lose your source of income, have to figure out how to feed your family with no money, and then deal with a company as atrocious as this one.

The PPP is a little like Monopoly....one simply hopes that they are working with the right bank, and then, that the dice fall in your favor. My question was just to confirm that everything that I did was correct and that we were approved after signing the DocuSign, and that the funding would follow. The attorney that I talked to settled my fears and answered my questions base on the series of events. The bank although they had processed all the forms with the SBA correctly would not answer any of my call for 4 days ....I got funded today!

I’m pleased with appraisal process overall. The site is a little difficult to navigate. Would be more convenient if there were real people instead of bots making you think they are so quick with answers. Hoping for higher appraisal value after comparing similar items on Etsy.

Echo5? While it took a little while before I got a response, the "expert" did answer with a fairly involved answer to what I'd asked. I did, however have a follow up question requiring only a yes or no response for which they asked me to pay $20.00 for an answer - which I did not expect or do.

I contacted you all to ask about my taxes if I needed to file anymore since I had had two different places to tell me I probably would not have to file. No one had told me why so I spoke with Angela yesterday, and she was most helpful. I would highly recommend someone calling instead of wondering about something that they really need to know. Thanks to Angela for her knowledge and help.

Samsung 65 inch tv. Said I could watch it without worrying but, to be safe get a in-house service tech to check it out. Left instructions on how to remove the back of tv and clean. I can't fix it. Afraid I'll mess it up.

ADA Discrimination. I recently joined and thus far my experience has been excellent. My initial question was responded to immediately and the information was helpful. I also had a follow-up question and decided to return to the same expert who helped me the first time. Once again their response was timely and answer gave me the confidence that I was on the right track with my issue.

Helped with money laundering rackets. Got confirmation on what I suspected, plus advice how to proceed against the scammer, with links to the authorities. A long telephone conversation with professional, sympathetic voice who gave me great advice and direction about how to proceed. The person also offered to followup in a few days and said more contact was available without further charges.

Odd code showing on the fridge control panel. Nothing in the owners, so I called GE customer service line. She referred me to Just Answer. You know how you felt kind of silly when tech support shows up when your computer is on the fritz and all they did was unplug it to reboot. That was my solution unplug, wait 60 seconds then plug it back in. Water button works, cubed ice, crushed ice all worked. Mini computers are in everything these days. Saved me a service call call and enough money for a dinner at a really good steakhouse. Thanks.

Repair phone fault. Technician failed but subsequent dealings with company completely satisfactory and professional. There is nothing more to say except that a distressing failure on the part of my device caused a lot of angst and when it was finally resolved by my provider your company responded in an appropriate manner.

I tried to contact personally because I tried to make the payment of Comcast of this month And I didn’t received the confirmation of the payment. The person that attended me that had problems with the bank. Tomorrow I am going to the bank to see if I am lucky to clarify this problem. The Agent is clarifying my computer that is very old and helping me with the problem of an old machine. I am also an old person not expert in managing machines and I am having a good help from them.

Deleted Outlook mail accidentally. Super service. Had my mail set up and running. Even all my emails were there. Great service, quick and friendly. I needed the help as I am not computer savvy. The fellow helping me was very understanding. Thank you!!!!

Glenda helped us value property lost in a massive wildfire. She was kind, informed & prompt. I would recommend Just Answers to anyone I know. I would use this service in the future if I needed help, but this review is burdensome. I shouldn't need to write an essay.

Didn’t Know What To Think!...Then Mr ** introduced himself. His competence. His effective communication skills. His empathy stunned me. And I said to myself. This Company is 100% legit! You will never regret joining this Operation! I can’t thank him & your company enough. This Here is a HIDDEN GEM! And so is Mr **! TY!

Jessica was very respectful, non judgemental, easy to talk to, and very understanding of my situation. I recommend Jessica to all of your clients. She was very kind as well. If I need legal advice I would automatically run to Jessica because she very calm easy to deal with and had a very kind in her tone.

Office 365. The help I received from Microsoft Technician Rennan ** was appreciated in fixing my address book in Outlook, Thank you. To be able to reconnect thru team viewer with the same person each day was great because understood the problem I had. Once again thank you.

I accidentally deleted password and profile information. Unable to restore it. Another technician from another company was unable to. Just answer technician worked diligently until he found an answer. Would definitely recommend JustAnswer. The technician was extremely patient, knowledgeable and definitely wanted to solve my problem.

JustAnswer informed me even though there is no refund due govt will look into form SSSa 1099 and r.R.R.B filed with the electronical return and will cull the information and arrange to send $1200 dollars that I am eligible. I am thankful for the information supplied by Just Answer. Very much appreciated. Very useful service.

I have had ongoing issues with my elderly dog. The vet I consulted, Mandy, was very knowledgeable, a good communicator, and compassionate. I really needed a second opinion on how to deal with my dog's issues. Putting my questions and thoughts in writing also helped me think the issues through. I did not expect such expertise and quick response time and will use Just Answer for other questions in the future.

Question about medication. The information I received was very good and useful and those who responded were very knowledgeable. I will use this service again. It’s so convenient to access this knowledge on my phone and know I can speak on the phone with a representative if desired.

Skeptical at first, quickly I was extremely pleased to get fast results. The team of experts are very good and ready to easily explain the proper steps needed to be taken and kind and professional. Definitely recommend to anyone who can’t afford the expensive experts or have the time to bring their items places.

Unexpected death of both parents within 2 days. Olivia ** was so amazingly responsive and helpful to give us guidance and direct answers. The research and fact-finding with her made our progress forward so much less stressful and gave us confidence to move forward, no longer feeling overwhelmed.

Online consult with ENT. I have had some lingering symptoms from the Covid-19 virus I caught back in March. I've been very frustrated. Dr. ** was helpful and gave me some good information and recommendations for some over-the-counter medicine I could take. I was very satisfied with the visit.

I had a problem with my oven and Just Answer was able to solve the problem within minutes. They told me what I needed to do to correct the situation. Once I followed their instructions, the problem was solved. I am very pleased with Just Answer. They are forever in my contacts list.

Had an issue with Microsoft office application. The response from here was prompt and relatively fuss free. First level support via chat box is adequate for simple issues and they provide a second level support at a higher cost. Overall a good experience.

Overall I have received good information on paintings owned many years. The information received back appears to be close to what I have anticipated the values to be. Nicely done. I will continue to submit additional requests for other category items.

I really loved this app and I would used it quite a lot but unfortunately; I have been laid off and I have a kid going to college this fall. As soon as this virus is done and I can pick to work; I will probably use it again. Both experts were so nice and they seemed to really care about my satisfaction and I understand what they were telling me.

I inherited a bunch of different teacups and saucers. It took me hours to try to find out information about them online (when manufactured, pattern name, worth) and most of the time I came up empty. Working with an antiques dealer on Just Answer, I found out the information I needed very quickly. The expert was patient with my lack of computer skills, and eventually I figured it out. Not that it's difficult, but I have zero computer knowledge when it comes to downloading pictures. I'm so glad I found this site. It saved me loads of time and frustration!

Got very helpful advice from a really good lawyer. He explained everything to me so I understood it easy. I would highly recommend Just Answer as in my opinion they have really good experienced people to help you as much as they can. I didn’t get the answer I wanted to hear but that’s ok cause it was explained to me why. For the last six months I’ve been looking for an answer and now I finally have one. I think these expensive lawyers in life need to take a look at themselves and realise life isn’t always about the dollars. They need to learn a few things from the people who choose to give up their time and work for just answers.

Australlian Consumer Law - It was easy to find these information. Very practical if you need to familiarise yourself with specific information about current laws and regulations relating to consumers laws. It was also easy and free to review outcomes that had been issued in the past.

I sat in my sitting room on Sunday evening with pains in my hands and legs an ailment that I had take about 9 months and seen several doctors. My last doctor was the best in that land and as he gave me the last prescription. I bid him bye as i was relocating to USA. I was now about 2 and a half months in USA and very confused. I had seen a doctor who was not a specialist in the area and he tried his best. I just remembered about online doctor.

I bought a Ryobi cordless lawn mower and used it for the first time last week on two different lawns. Surprisingly the grass catcher was empty after I mowed the front lawn which I thought was because the grass might not have been long enough. Then I mowed the back lawn and the same thing happened. I read the booklet that came with the lawn mower and over again and couldn't see anything - in words OR pictures - which might explain the problem. I asked Just Answer and John suggested that I take out the mulch plug which was obviously stopping the lawn clippings from entering the catcher. The problem was solved but how odd that the words 'mulch plug' were not mentioned anywhere in the booklet!! Thanks to John I will now have grass cuttings to add to my compost heap - an essential ingredient in helping compost to break down quickly.

Refrigerator ice maker not making ice. Quickly troubleshoot and diagnosed the problem to Stripped out motor drive. Only asked me a few questions and the model number of the refrigerator. Then gave me the web site to order and shared the Youtube video to replace the part! Thanks Just Answer!!

Microsoft Scam email. I was very impressed with the speed of the reply. I am a senior citizen and the gentleman who helped me did so in a way I could easily understand, not like some in recent experience who used technical jargon way beyond my understanding. Thank you for your very professional and helpful attention to my problem.

Could not get Autodesk to install after my computer had crashed and required that I re-install all my program. I contacted auto desk who directed me to Just Answer and they were able to check my computer and verify that it was working correctly. Just answer were able to identify that the fault was at auto desk or their server and that it was an issue that could not be resolved quickly due to the Covid 19 restrictions on businesses. Much appreciated for the assistance to know that I had been able to re-boot my computer and re-install the other program.

Stay away from Just Answer. I was directed to their website when I was trying to get an answer about resetting the control panel on our Maytag refrigerator. I thought I was agreeing to a $1 charge for the answer to my question (which actually wasn't the correct answer as our control panel had to be replaced). About a week later I noticed a $28 charge from my bank account. I immediately called Just Answer and cancelled my membership.

Very patient and understanding. I described the symptoms, he asked a few questions and gave me Straight answers and excellent instructions. Easy to follow. Everything went smoothly and my husband is feeling better today. I will recommend this service in the future. Thank you Dr. **!

I'm so pleased to have this option for a second opinion. I was in the hospital for seven days with abdominal pain. They couldn't get to the core of the problem. The opinion from the doctors here backed what my doctors had to say. Thanks for your service.

The vet I was in touch with asked good questions and even requested a picture of the chick that was having trouble. She was very helpful and made it easier to make a decision on the outcome. I was so pleased to be able to communicate with her.

Scott provided excellent customer service. He was very friendly and walked me through running a diagnostic on my machine so we could see what the issues were. He stayed with me on the phone as long as work was required to get the problem resolved. Would definitely use the service again!

It was a very quick and friendly experience!! The person I spoke with was able to order it for me, and I should have it delivered this coming Sunday!! When one of your appliances stops working due to a broken piece on it, it is hard to know who to contact. But thanks to my son-in-law I was able to connect with the right company!

I used the service and spoke with a vet about my dog who was having some coughing issues. Very helpful advice, and I would recommend and use the service again in the future. I was happy with the advice that I received and would use the service again.

At first I thought this was a silly, unnecessary service, but now I've used it several times -- for pretty basic questions, but things I needed to know about and didn't. I got quick, helpful answers and could then solve computer issues and I even got help deciding about a new furnace. It's like having a friend you can ask.

The response from the Vet (Jane **) was fast and thorough. She was professional, stayed in contact with me (knowing that I was in urgent need of guidance), and gave me everything I needed to know about how to help my new budgie. I highly-recommend this service. And... tip your Vet. It's a great service for just a few dollars.

I was confused for the rest of the night about whether you were a scam or not. Told my wife about it next morn. She said that I shouldn't have done it. Next morn received a text telling me my answer. I showed it to her and we were both relieved that it was not a scam. Thank you so much for the help.

They have been very helpful. Wish I’d known about this service before I made financial decisions after my husband passed away. They have answered a wide range of questions and given me good direction with tax matters. Very patient as I had so many questions. Seemed like something new every day. Again wish I had used their services on the front end of my situation.

I had an problem with the oven. When It was switched to cleaning it stopped working. Well I came across this link by accident and the got in contact with me and sorted, have not ever wrote review before but nothing but praise for them.

Technician quickly diagnosed problem. Gave me repair part number needed and a company that could refurbish my part. Fortunately I was able to find a refurbished part online. I plan to replace the part myself based on being able to view parts diagrams online and location information from the technician.

I was able to speak immediately with a lawyer that was able to give some advice on an ongoing conflict with my employer. She was very professional, knowledgeable and helpful. I will definitely use it again in the future if the need were to arise! Excellent service and advice!

We are not electric home project people. David ** was the electrician that helped us. We did not have correct terms for electric project but he had patience with us and kept asking more questions until he figured out what we had. He gave us instructions to complete our task and it worked. It was easy process and with his knowledge and patience, we worked it out. Thanks again, David.

Weight loss. The dr got back to me and answered all my concerns. The dr text me back and forth And gave me his Best diagnosis. If you don’t have a major medical concern the dr here can help you and guide you to the best answers. This was my first experience with this site and I know it is here for me if needed.

Agent was able to direct me to the problem in order to resolve my concern. I appreciate the promptness in contacting me through email and calls and texts. I Would recommend this company to anyone who needs support.

Easy, Safe, and Convenient. I needed to speak to a vet regarding an issue with my dog. With so many places being closed for the pandemic it was nice to talk to a Vet without having to leave the house. And as it turns out, my dog didn’t need to be taken to an Animal Hospital immediately; he’s ok at home with some monitoring.

I got a reasonable response to my questions, it was nice to not have to make a doctor appointment. Being able to talk online with a doctor was easy as you can give a detailed amount of information and they do their best to give you answers.

I had an issue getting on the internet and needing to get a Microsoft account. I did a search online and Just Answer looked like they could help. I contacted them. Their rep responded quickly and helped me solve it.

Just Answer agent specially Robin D was so very helpful and gave me the answers I needed to give me peace of mind on my SSA and the stimulus check. Thank you so much Robin D. You are definitely 5 stars and in my favorites.

I needed to know how to calculate improvement on a home before closing and I needed to do it fast. Just Answer charged me $5 and answered my question. I was able to figure it out and complete my task. Cross checked with my accountant on Monday and the information they gave me was spot on.

The appraisers are very fast at responding and provide honest and fair answers to questions relating to items you ask about. The only thing is they don't all give the same answers to questions so it's not certain who is correct in their statements.

Was charged $5 to ask a question. Promised fast response. After 45 minutes all I got was a bill. Where's my fast response? Others may be satisfied with their experience, but all I got was a bill. "Lawyer will be in touch." WHEN?.

We needed advice on self-treating a dog bite (another dog bit our dog) over the weekend after vet hours. We got great ‘immediate’ advice from the subject matter expert that answered our urgent plea on a Sunday morning. Our dog is on the mend - thank you for helping us.

David the Mac Support Specialist did a very good job, by helping me to solved the issue I had. He guide me through the steps and let me know what was the problem. Totally will give him a 10 thumbs up.

Virus Stimulus. Asked when I would get it, and found out that self-employed had to wait until after 2/29 as the EDD wasn't ready to take my application for benefits. Got my answer right away and will wait until 2/29 to apply for benefits.

I had questions about a stimulus question and it was answered right away. They where the best ever and I would recommend every highly. If you have Tax questions, they can help you with that too. Go to Just Answer and you will get someone to help you fast. Patty

Government check. I received a fast response and answer to my question. The person I talked to was very polite and informative with just the right information for my question. If I had any other questions I would not have any hesitation in contacting this site again or referring a friend or family member to try it .

Scanner wouldn’t work on my site. I just lost my husband and desperately needed patience and help with this. With my husband gone not that savvy with computer. They took their time and walked me through it till I was comfortable. This is a very tough day for me and I need it to work for the paperwork that is coming. Now my life will be so less stressful.

JustAnswer was user-friendly. I had to pay $5 covering a specific period of time to get my answer AND accept being billed a monthly fee if my question could not be answered in that specific period of time. I got my answer within that time period and easily cancelled monthly billing. Legislation on Covid19 allows employers to cut pay but they must apply it according to bases protected under various Employment Laws. I liked getting the answer right away because it was the weekend!

My computer just could not turn on... It is an hp laptop... and the battery cannot be removed like the old ones where you can restart it after taking the battery out and put it back it... So I was glad I found this company and they helped me do something simple that got the peripherals working. No company that I know of in the past like Best Buy are open for business and I will stay with this digitally accessed company. Great start up price and monthly membership if chosen afterwards. We all live on our computers to shop and communicate...

Dr ** was great. I appreciate all her help. We are waiting for the kitten to have a BM and we are sure the mineral oil worked. Also thanks for the recommendation for the deworming medication. The round worms are probably what is causing the constipation.

Hp M553 needed to be operating and placed on wifi. Rep remotely tried to solve. Problem which he did not finish. Again I started the process and was charged again a fee for using the service. I need to be refunded this five dollars.

I spent about 45 minutes online trying to find an answer to my question regarding the gov’t stim. check. It was getting pretty frustrating. I really don’t remember for sure how I got to JustAnswer....maybe an ad on the last site I was on. I was getting nowhere with my search so I decided to give it a whirl. A minute or two later I was talking to someone who got the answer I needed. They are very professional, knowledgeable and polite.

There was a naughty sudden issue with my MS mailers when working vis-a-vis GMail. JustAnswer proved to be very helpful in solving this issue. The way their technician handled the matter was professional and friendly. Both Google and Microsoft offer somehow bugged programs that others have to cope with. Nice to have JustAnswer. Well done, thanks!

During these times of the COVID. I could not get my vet to let me bring my puppy in for examination. I knew he had parvo which we have beat before with other dogs. But something else was going on. We lost him, but I needed answers. The vet that responded was very kind and listened to what my pup was experiencing and gave me a diagnosis of what it more than likely was. He responded very quickly. I only which he would have been closer so I could have actually taken my dog to him. It gave me some closure.

My dog ate chocolate rice Krispies and he being small scared me to death. The doctor answered quickly and relieved my fears that it would truly harm him. Happy to report dog is fine today. I would definitely recommend this service to a friend.

Stop telling people and advertising they have a free trial... They don't... Even the 5 dollar free trial cost me about 40 bucks... It's not in the ads... You have to find out for yourself... They won't tell you... Beware

JustAnswer.com has resolved the issue I had with them and are preparing to give me a refund. Thank you, Jan

The company has very misleading billing tactics and poor customer service. Company does not provide writing (email/message) information about trial period and automatic extension into pay services. There is no information about monthly cost. I found a solution myself before getting an answer from the expert. They will get as much money out of you as possible, and their do not refund money even request for refund is made right at the beginning of first pay month. No receipt of charges.

I signed up for their 7-day for $1 trial. It started on April 13 but their website showed April 14. Poor record to begin with. I should have known what's coming. I asked my first question with a quick ok answer. I asked a few more questions the next day. One of the questions was TurboTax related which was not answered satisfactorily in term of how to enter the info. So, I posted the question again for "software expert input". The "expert" gave me a Google-searched answer! I asked a follow up question and never got a reply. I gave a 1-star review.

I signed up for what I thought was a one off payment for some urgent legal advice. They continued to take $66 out of my account. Even though I used their service just once! I’m a single mother 3 kids, so this is very wrong. They could only refund me for the last 90 days when I called them???

Answered my question and told about 7 day trial period leaving me with impression that $5.00 was all I would pay. I only asked 1 question. Then was charged a $46 fee to be paid monthly. When I reviewed initial page of JUST ANSWER there was no mention of a monthly membership or fee. In fact I was unaware of ANY fee until after I asked a question. JUST ANSWER should make it crystal clear this was a membership and monthly fee AT THE VERY BEGINNING before question is even asked. I am extremely skeptical of using any on-line service again. Customer service was initially very reluctant to refund my $46 asserting that I was to blame for not reading more carefully. I asked one question, one time.

Went on JustAnswer.com to ask them 1 question and had no option but to sign up for the trial. Paid my $5/question fee, got my answer, and moved on with life... Until I saw a $66 membership charge on my credit card. It's frankly ridiculous that they charge people this way. I don't remember seeing anywhere I would have to pay this amount let alone that I was authorizing them to charge me $66/month with the credit card I used to pay the $5 question fee. I would have never entered my credit card for a membership. I exclusively entered it to pay the freaking $5 fee and they used it for their sneaky membership BS deal. Ridiculous!

TV Outage. The restored picture did not fit the screen. Could not adjust. Tech advised problem was not TV, but cable box. That was the answer. Unable to see all the instructions due to the mis-aligned picture, I was able to work through the instructions and make the necessary adjustments. Thanks.

Vet help. I needed questions answered late in the evening and didn't want to have to call my vet. JustAnswer.com was very helpful, reasonably priced, quick and provided expert advice. Highly recommend! The vet was kind, helpful and very knowledgeable. The price was right and the help was quick.

Employment legal. Had an issue that just came up in this unprecedented time, and was unable to find any answers online. Found this site, reached out and was messaged by a lawyer with the info that I was looking for. Quick, easy, responses in clear consistent language. Would recommend for easy advice.