JustAnswer Reviews

Surprisingly excellent experience. Dr **, cardiologist was personable, informative and put my mind at ease. The waiting time after the first initial message wasn't too bad. Real quick after that. He also, had the same thought process, that my Dr. Recommended, but explained further the questions I had about my personal symptoms.

I tried out Just answer for a legal tip & the advice given to me may have helped me save thousands of dollars in legal fees. I was answered quick and was responded in a detailed manner by a lawyer in the field. Would definitely recommend to anybody looking for pro advice on pretty much any topic you can think of. Love that an affordable trial offer is available before you decide on paying monthly. 5 stars.

I needed some information on how to sign up for my social security benefits! All of my questions were answered immediately and made it easy to fill out my application! I was able to fill out the application and submit it in a timely manner!

Yahoo email expands/contracts in both Edge & Chrome. Mr. ** was knowledgeable and after asking a couple of questions requested access to my computer. I watched him review various screens and actually clean up some of the programs I did not realize were on my computer. Not sure what he did, but I am happy with the result. Should I need assistance in the future, I would not hesitate to contact Just Answer.

GE high Profile Washer. Washer was leaving trash in our clothes after completed cycle. I contacted Just Answer; Mark M guided us through the entire process and we repaired it. He was patient with us (two unknowledgeable people) and he was a smart professional nice man.

I have a 2018 Cadillac CTS-V Emergency parking brake issue. A valuable advice given by engineer Pete. Necessary spare parts will be ordered and problem will be solved. Pass my best regards to Pete. Thank you a lot for your service!

The service was okay, I was asked numerous times to upgrade/added cost when I used the initial offer and then was charged monthly fee when the email went to my junk folder. So buyer be aware of all the extra costs..Would not refund money when asked. So I would not recommend this service.

I have two favorite legal experts that are exceptionally knowledgeable. They are reliable, helpful, friendly and trustworthy. They have given us solid, straightforward advice that has been tremendously helpful. I haven't tried the other areas of expertise yet, but based on the quality of these two professionals, I would not hesitate to ask any one of the experts in the categories questions.

Just Answer is easy, convenient and affordable. Would most definitely recommend it to a friend. Professional help with just a click. It also does not tie you in a contract which is a good thing as you can cancel anytime. It really is a great.

Mercruiser Drive delay issue. I like to know what is wrong with something before I take it to a mechanic shop. I bought a used 2010 boat with 600hp Mercury motor and XR drive. Never had one so when told by seller that boat has 8 second delay in forward, believed him. Not sure, your mechanic nailed that it is a clutch issue and needs to be fixed before major damage occurs. So relieved, this could save me thousands of dollars.

Petty nice general information. I could learn more things as an international ppl here who is not familiar with Canada laws. For what I need to know at the beginning to know, my lawyer give me very good suggestions.

Was at a car dealership, and had a strange encounter with a strange man and didn't know how to proceed. Your professional was very prompt in providing clear information and offered many suggestions for guidance. Well worth the investment! Personal care, follow through- surprisingly thorough.

I had a specific question regarding a non-solicit agreement I signed. I felt it would not hold up in court if things came to that but wanted a legal opinion. I sent the agreement to "TJ" and he quickly confirmed what I already believed. This peace of mind from TJ saved me about $400 which I was going to pay to a local attorney!

Site is good and answers fast. Feel the information is good. What I do not like is you can’t do multiple items. So very time consuming and then hounded for reviews and asking if they did a good job And ask for a tip. You are paying for the site so do not feel it is necessary to tip... may have if it wasn’t for each item. Should be explained in bold letters that tips are expected.

I found everyone to be helpful, patient and kind. With the help of your expert, My question was answered. The expert was very professional, I would like to thank all your staff. I appreciate your patience, knowledge and kindness. I was pleased.

So pleased with the lady I worked with. Easy process. Contract was completed as suggested by the person I worked with. I don’t remember her name. Thank you so much for the support. I needed to complete my contract for a lease arrangement.

My sister, while alive, filed an injunction with the Court to force the Arizona Department of Vital Records to deny me or my other sisters a copy of her death certificate. The lawyer from Just Answer explained to me that as her brother I have the right, under Arizona Law, to obtain a copy of her death certificate and that all i need to do is file an injunction in the Court to repeal her injunction. Her injunction can be easily overridden based on the nature of the Law that such injunction was filed under. Thank you for your prompt response within minutes. Excellent service.

My printer wasn't working and I had a project - actually two that had to be done! I am computer illiterate and took great pride in that fact until I couldn't print. Took forever to find out how to talk with HP which referred me to Just Answer. My life was saved! Ashik helped me in a matter of minutes - which felt like hours until I looked at the clock when my printer began working. I now am developing a "comfortable" relationship with my computer knowing that Ashik and friends are available if I blunder occasionally. Thank you, Just Answer!!! c**

I have SO much appreciated the attitudes of people connected to this system. Even when I am needing to get a refund I get HEARD!!! I will keep calling as there are areas that work VERY well!!!! THANKS. When calling in to such a system a person is not at all what to expect. To be treated with respect and dignity it ever so kind!!!! I recommend this system to people every chance I get.

Thanks to my ex-boyfriend, my chihuahua ate something she wasn't supposed to. I described the incident. The vet emailed me. He said the amount of the toxicity to animals in the brownie was low. He said she'll be fine. I stopped panicking.

This site is quick and well worth the amount of the trial price for answers to questions. These attorneys are very thorough and so knowledgeable. Well worth having them at your fingertips or on call long term. 5-stars for sure.

My dog's sore on her right cheek. I will tell all the pet owners to contact you when in need. I will use the shampoo and the spray Dr. ** recommended. Your site is very helpful to us pet owners and it is a life saver. This is the second time I have come to you for answers. Thank you for the guidance.

When my dog ate something that he shouldn’t have, I liked being able to talk with a veterinarian within minutes after regular business hours without it costing me a fortune. He was great about answering my questions, and he also sent a follow up text the next day to check on my dog, which I really appreciated. I would definitely use this service again.

Dr was very attentive to my concern about my cat Jaguar. He gave clear and concise information and instructions on how to care for my cat. The wait for his response was a little long, but I understood that he had to research my cat's symptoms.

Sick fish. The expert was very nice and professional. She studied the Pics I sent her of my sick Betta and told me he was indeed sick... may not make it. She suggested meds to get. Unfortunately my little guy died last night.

I wanted to call customer service & failing twice I got on my computer. I typed Apple & was instructed to type my iPad problem & customer service person would assist me. Yes, I gave the technician permission to take over & allow me access to obtaining new apps. I’m very pleased with results.

I asked the vet questions about my dog. She is sick and they gave me advice on what to do. They are very good. I was surprised when the vet told me to let them know what happens. They were concerned about her health, as I am. It was a long texts that we went back and fourth. Too much to text.

Question regarding capital gain on house sale. Lev was FANTASTIC! This pro explained the info in a way that was so easy to understand. Having a pro provide the answers I needed has taken so much stress off my shoulders. I will definitely use this service again and recommend it to anyone.

Excellent service, perfect tech, incredible service. Nice person during communication to help restored my technical need. I have been looking around to find someone could help me over IT need, Just Answer is the I'm looking for. I 100% recommended Just Answer to everyone.

I cannot say enough about the friendly support and the knowledge these people have. Rick and others worked almost 5 hours to solve my problem. And... THEY DID!!! Thanks guys your real pros I so appreciate your friendly and expert service. I would recommend this company and staff to anyone.

Our dog had a long night from the 4th of July fireworks and suffered extreme stress. He was totally out of it! Called some 24hr vet clinics and no answer. Sorry to say it was it good thing. Found JustAnswer, got what we needed without the trip and expense. Even got a follow-up text. Thanks Dr. Nelson. So very thankful.

I’m impressed with this service. My goal each month is to ask questions that make the price worth it to me. So far so good. Some experts work harder than others—it’s easy to find the good ones with the rating system. These people can help enormously if you ask the right questions, enough questions, and have the ability to carry out good solutions.

My 328i 2009 BMW was giving me misfires on cylinders 1-3-5. After changing spark plugs and coils the auto has 116 thousand miles. I got good info from JustAnswer, resolved problem. Electrical connector to coil were not fasten correctly.

I dealt with Joe ** in review of a contract I developed for my wedding officiant business. He was quick, thorough, and extremely easy to deal with and talk to. His insight was great and even asked me a number of questions that I would not have expected - and brought up other issues I hadn't thought of. I will definitely look to work with him (and JustAnswer) again. Also everything was definitely worth the money and excellent value for what I needed.

Was connected with a great technician who helped me troubleshoot what was wrong with my refrigerator and recommended what part I needed to fix it and how to as well. I was able to find the part online for about $20. Thanks to Brandon, it saved me hundreds of dollars. Thank you!

The only way my experience could’ve been better is if the mechanic could’ve done the work for me! Seriously, the process was fast, easy, and efficient, and the advice rendered was spot on. My Infiniti had spongy brakes that had turned into no brakes when I tried bleeding them to resolve the sponginess. The mechanic that advised me quickly pointed me to two possibilities: bad master cylinder or bad ABS pump, which his strong hunch being master cylinder. I replaced the master cylinder and bled the brakes, and that fixed everything. Thanks for the guidance!

I installed a new battery in my Corvette, and then the car would not start. I received a Just Answer call a few minutes later from a mechanic who had a similar problem. He said to disconnect the battery cables from the terminals, wait about 15 to 20 minutes, then re connect them. He said this will give the car's electronics time to re-set everything. It worked and the car started. Praise the Lord and thank you Just Answer!

My Mom's current husband passed away and she was getting her husband's social security benefits, but I found out she could obtain my dad's social security benefits instead which were higher than her current husband's benefits. I had questions on how my Mom could apply for my dad's social security benefits instead, so I asked them if my Mom could apply for my dad's widow benefits instead since she had been married to my dad for 26 years. They were quick to answer my questions and concerns within a timely period. I am very satisfied with their assistance on this issue.p

Motorcycle technical problem - After feeling a little doubtful about any response to my query I was pleasantly surprised to be in immediate contact with a professional in this field. I received first rate information which was exactly accurate to my issue. The problem was quickly solved with the expert's help and I avoided paying high dealer fees. A first class experience.

I had AMAZING tutor to help me out. She was so fast and quick and gave me the best help and responses! I wish I had her here in person to help me! This site is so amazing and recommended to everyone! We need more sites like this to help us! Thank you for everything and thank you for helping me out when I most needed it.

When we replaced the battery and the sensors was going crazy they suggested Auto Zone which helped out on telling it will work out. Thank you for saving us 125.00. I will recommend you to people who need advice on what wrong. Thank you again on the advice. I saved all our conversations so if I need help again I can go back and look.

My cat bit her tongue when she got her shots. She was put on a diet three years ago and lost weight from 26 to six lbs. So she isn't eatjng well and I was worried her tongue hangs out and hard for her to eat .The doctor told me she might of damage her nerves or she could have a knot of some kind on her tongue. She told me to call my vet and to watch to see if she is eating so I appreciate what she told me. I am giving her a ten.

We wanted some immediate feedback on an issue with our baby pig. The advice was excellent and got her taken care of 2 days later. (First appointment with our vet) We live 45 minutes from town so the advice was not only helpful but saved us a huge emergency vet bill!!

After receiving a message from Microsoft saying my Hotmail account had been compromised and that they were suspending all activity in it. I followed all the suggestions and submitted several “account recovery forms” and just when I thought we wouldn’t get access back, I called Just Answer and somehow they got me through it. I submitted my last recovery form and two days later I received a message saying we had it back. What a relief.

I had a Windows upgrade on my laptop but after completion I had no WIFI connection. I emailed Microsoft and was put in touch with Just Answer. The response and help was fast and accurate. I highly recommend this service.

I received a threatening phone call, supposedly from SSC. I was threatened with arrest and possible jail time, for ignoring 2 other attempts, for fraudulent applications for my SSC. Of course, I had no clue, of what I had done. Since I am not retirement age. The young lady, I chatted with, assured me, it had been a scam. Stupidity avoided.

You pointed me in the direction of my problems, but I noticed after I removed and disconnected the dashboard cluster and tried turning on my headlights to on I had the same problem with my HVAC lighting. Does that mean my headlights/turn signal is bad?

Eric was very responsive to my question and his answer and verification of facts, is just what I needed to move forward. I hadn’t been aware of this service but I found it to be a site that I will be sure to recommend it to family and friends should they have the need.

I had exhausted my troubleshooting options and googled for help. Just Answer came up and I tried it (for $1 trial). I got connected to a technician who gave me expert advice. I realized that I should have gone to you tube 1st to seek a solution, The tech gave me a You Tube link and also further expertise regarding my printer problem. I tried the fix and now my printer is working again. All in all, a good experience with Just Answer. (Just know that the trial service will roll into a monthly charge if you do not cancel.)

I was going to use my riding lawnmower last weekend when I ran into a problem. Engine started fine, but upon releasing the brake and trying to engage the drive to start to move nothing happened. I witnessed smoke from under the front of the mower. I went to Just Ask with my problem and got a prompt response. Confirmed my suspicion that it was likely the belt that was burning but I got very helpful guidance on what to look for. More to follow when I get to the belt tomorrow.

GERD. Thank you to the doctors that helped me! I found out what my symptoms were about. I love your website. I always get all my questions answered no matter what it may be. Really puts my stress at ease. I hope that you and your colleagues go straight to the top! You're truly lifesavers. I called all these doctors in my area and they don’t really help you.

I remembered that I used them before back in 2005, and remembered that it was very helpful with answering/responding to a situation that I was involved, which as it turned out, worked in my favor. Therefore, I would highly recommend to friends, and family members to use this organization/company.

Heavy equipment. I think everybody should know about this, but maybe people aren’t ready to ask for help. The experts on this site have gotten me out of a couple of diagnostic nightmares. I would recommend this to anybody that can’t get help from a dealer or needs some hard to find info.

I wanted to turn the Assistant feature on my new Moto G7. The online chat told me that my problem would need a phone call which would cost me $20.00. I gave permission for that but then I was told the phone advisor could not make the call so my issue could be figured out on text messenger. My issue was figured out without the phone call but I see the $20.00 charge was made on my account. I discussed this on text talk with my helper and he said he understood the call charge should not be made. I am hoping for a refund. Other than that I would have given the experience a 5 star.

At midnight I happened to see an ad for "Just Answer" and had been trying to find out what an antique clock was worth. The appraiser was quick and efficient. Was able to get my answer within minutes. He even let me know where to go to try and auction the item.

I had called my vet got a recording, called emerg. services was told to call ASPCA poison center, they had me on hold for 45 min. Finally went on computer and found this website. They answered chat quickly, answered my concerns in a professional manner and calmed my fears. They told me what to look for and she was totally fine. It was so nice to get help when we needed it.

I had a great experience talking to a lawyer from this site. I definitely would recommend it to everyone for all areas of interest. It was an easy quick response and very helpful! This enabled me to deal with my situation swiftly and professionally.

I discovered this site while looking for information on medical testing. The cost was reasonable. I was quite impressed with how quickly I received a response. The medical professional checked in with me to make sure I understood the response. I felt the answer I received was very thorough and I definitely would use Just Answer again.

Puppy vomiting - I received very quickly great advice from Dr. ** on how to help my puppy. He is much better today and I am so grateful! This was invaluable as he was sick overnight and I couldn't take him into the vet.

I couldn't figure out why my Brother printer was offline no matter what I looked to solve, I couldn't figure it out. The Brother help desk connected me to Just Answer and Hesham ** helped me with this printer and my second printer as well. He also helped me with my hot spot settings as well. Very satisfied.

Lawyer was very very helpful and understanding. She replied quickly and was comforting. I will surely use this forum again. Not having to wait for an appointment with an attorney or leave the house made this enjoyable. I will refer my friends to this site.

I am traveling in my motorhome and needed vet care for my dog. We are in the woods of Michigan so anything is an hour away, plus trying to get a same day appointment To a new version would be a challenge. I just needed to know the best way to help her until we got to a vet. Dr. ** was very helpful with what to feed her and how long before symptoms would improve.

The laptop would not start up, showing log on error. Quick response from your company. Unfortunately could solve issue. Good customer service when called regarding charges to my bill. Would use you again. Thanks for trying to solve the issue. It appears l now have another paperweight.

Very speedy & knowledgeable response. Very pleasant and easy to deal with. I would recommend this service to get a better idea of what or what may not be wrong. In my case, my car was already with a mechanic. I guess you could call me getting a second opinion as I hadn't done business with the mechanic working on my car. After the brief exchange of text messages, I knew the "just ask" person knew his stuff.

Put in incorrect email when I register my Gmail account. I thought the guy was really on the ball and did a great job resolving my problem with a minimum amount of time. He was factual, and he reassured me that the problem could be fixed quickly. It was. He also had a great sense of humor, which helped diffuse my anxiety over the situation. I would recommend him to my family and friends.

LG washer control panel stuck. I was doing laundry, and went outside to check on the cats. When I came back in my wife (Who is in her 6th year being diagnosed with dementia) was frantically pushing buttons on the washer. I believe that the final spin was off balance, I don't think she remembered how to shut it off. The buttons she pushed produced a error code of "CL". I called "Just Answer". They put me in touch with Austin, who guided me through a process that fixed my problem. He was very knowledgeable, respectful, and polite. It was my first time with "Just answer", and won't be my last. Thanks, Pat

I was given a quick and direct answer as to whether our Board was legally required to open the rest rooms in a clubhouse when the private pool was opened. This allowed me to share this fact with our Homeowners prior to a meeting with the Board of Directors.

I personally recommend “Just Ask” to all persons seeking information, advice or answers within all aspects surrounding knowledge within the General, Common, Private, Personal, Legal, Medical, Retail, Banking, all Trades, Technology, Commercial, Business, education plus all areas of Local, State and Federal Governments, all Professions and Careers with the utmost importance in accuracy, Professionalism, Services and advice with all timely and prompt replies. With Sincere Thanks and Kind Regards, Stay Happy, Healthy, Safe, Robyn.

My male cat is having some behavioral issues. I was needing some reassurance of what I was sure needed to be done. It being the weekend, I didn’t know where to turn. Having someone to converse with was reassuring. The responses were quick and personal. Dr. ** listened to me pine on and acknowledge my concerns. Thank you so much!

I was hesitant to take the membership but it's been such a wonderful experience that I can honestly I am glad that I. did. I was amazed how quickly the techs replied to me. I was not left hanging. My phone/email had me on edge, I can't get into my email: frustrated plus, plus. They solved it. Got me be back in my email: got me rolling nonstop. Anybody, you help with your online gadgets... It ends here. Do what I did...sign up. Take the trial. You will be glad you did.

Structural engineering. In one word, amazing. The response was quick. The engineer asks a series of question that made me confident that he was well familiar with the subject matter. I could not have asked for anything better with regard to my issue is. I seem to be on the way to Completing my project now.

JustAnswer helped with appraising several antique pieces of glassware. The appraiser asked questions and requested photos to help with the estimation of value. Everyone was very professional. I would recommend JustAnswer to anyone searching for information dealing with family heirlooms and their value.

I have a large number of boxes containing items from deceased relatives, I started to review what I had and I signed up with Just Answer to help me come up with what the current value of the item. Just Answer was great, easy to muse and gave me good estimate of what the item was worth. I would recommend it to anyone who wants to know the value of what they have. Thank you for the great appraisals that worked with me. I loved it.

My experience was thorough and to the point! It helped me with my decision making process for my father's will and permission to sign on behalf of my mother who is in an aged care home and cannot fully understand the process to follow to release the Rad into her bank account and to have full access to this RAD.

It's a scam. I was promised that $1 would be charged to my card and it would be refunded. Instead, it was not refunded and a $46/month subscription was set up without my knowledge. They refused to refund either. The cheaters had a statement buried in an email that they would do it so that my credit card company would not support a dispute. It's a scam.

Dr. ** was great at answering my questions. He addressed my issues for my medical problems and was very reassuring about what was going on with me. I provided him with my medical appointment information and what had been told to me but he added the answers to questions that had come up after I had seen my doctors. I felt very comfortable with the advice he had given me.

I reached out for an answer regarding a tumor that I found on my cockatiel. We have no avian vets in our area. The vet was able to diagnosis what it was which helped me a great deal to know what I was dealing with.

The tech knew the answer - saved me a lot of time. Fast text responses. Really impressive service and definitely recommend it as it solved the problem quickly. He knew the Brother printers and sent me a link to the perfect tech note.

I needed legal help, I got two responses from two different lawyers who both agreed on the path forward for my non-profit corporation and I will follow their advise. I may have signed up for the service going forward but $60 was too pricey for me right now.

I bought a painting at Goodwill because I just felt in my bones it was worth more than $7.99! My research dead ended at an auction site with a portrait by same artist that sold for $100 or more! For $5 Just Answer quickly told me that it was a hobbyist with no biography. They asked for the link to the site I found the painting with same signature, asked for pictures of my painting.! SEARCH CONTINUES!

I am a proud member and would advise anyone that are search of expertise to join. The monthly cost is definitely worth the advice you will receive from subject matter experts. I just contacted a mechanic and received a response within 5 minutes, that saved me over $14,000 in repair fees. I love the team of experts and the quick response time. You owe it to yourself.

2012 Santa Fe. How to clean out behind the 2nd row of seats. Very helpful...even included a detailed diagram on how to do it! The answer took a little longer than I expected but it was an unusual request I'm sure. Thanks again!

Couldn’t find my ssa 1099 form. Lev told me, that at least at this point, I had to contact social security directly. They are working from home and were able to help me immediately. She actually answered the phone on the first ring.

"Expert" had no expertise and referred me to my car dealer to solve the problem. "I can't help you. Go somewhere else. That will be $5 please." The company makes it extremely difficult to find the "Opt Out" clause on its website. So I also paid for an additional month. Total: $5 + $34 = $39 for no help at all.

I was trying to get a question answered an they started out ok but then said they were sending me to a secure site to get me question answered for 5.00 thought ok. Then I needed to ask some more about other fees but it does not let you. They want to charge a credit card 5.00 then 35.00 monthly an can cancel anytime. They do this hoping you do not and they keep getting auto pay. This tactic has been around way too long. If they were good they would not worry about you coming back and spending more. No they would rather trap you first. I myself would stay clear of using them at all.

I submitted a question regarding a Landlord/Tenant issue. The Lawyer responded with nothing that would offer advice that was viable or a good direction to move forward. During this Pandemic the options were just not feasible. Did not offer anymore. I rated him then he replied to request my $ 5 dollars back as I would need it and then proceeded to tell me my rating said more about me than him, He could care less, what a Rude and Insulting Man he was. For a Company wanting to be Top Notch, he was an Epic Failure and should not be with you, I am sure he is horrible to his clients as he was to me. Yes I still say this was a complete waste of time and he agreed he wasted his time. His exact words. He acted like a toddler on a playground that didn't get the swing.

Was sarcastic about the $5. I spent for my 7 day trial. Told me I was harassing him. Not the type of company I would do business with. Did not understand my question even though I repeated it 2 times.

I just got a new phone, and the wifi was dropped. I could not get calls in/or make out calls. Plus I had to do updates. Had not a clue why my phone was not working for three weeks or so?? Through the company I looked for a site, and got help, from Just Answer. I was given a movie thingy to watch.

I have been very pleased with the knowledge and experience of the expert (RAREWARES) who has helped me with the description and value of antiques for my family estate sale. The only issue I have is that I have been getting a lot of emails and texts from the service that I sometimes respond to the wrong recipient.

Expert solved my problem. Am super satisfied with her expertise communication. Was well accomplished if I have another issue. Will not hesitate to buy their expert resolution worth. Way more in time and money than dealing with Microsoft the giant tortoise.

My wife and I sold a property in another state and then had issues with buyers after sale. The real estate attorney from Just Answer gave me good advice regarding an approach to resolve my issue. I will implement her advice and hope for a positive resolution.

Skin rash. Dr was. really good and straight to the point. No corners and guide me to obtain some creams that already feel the difference. I'm extremely happy with someone that knowledge and capable of help you out without stealing your money and time.

Zoey was very helpful in identifying a scammer I met online. I would recommend her and this service to anyone. She was rapid in answering any questions. Took the time to do a complete research and answered me just as quickly. Wonderful and caring personality.

I had an issue with a tenant and the lawyers at JustAnswer were amazing and very prompt. It was well worth the $5 charge. For an extra charge, which is significant compared to the $5, You can also have a phone chat with an attorney but my situation didn’t warrant it. I would highly recommend this service!

I am going to tell my boss about your app. He wanted me to bring in a Dr note for something completely unrelated to the covid and I can't afford a costly visit right now. It was a process that is easy to understand.

I'm now able to access programs that weren't opening. I was fed up with getting error messages and not being able to use products I've purchased. Rennan had the patience and skill to resolve this for me in one call.

The Doctor was very informative and very patient explaining answers to all my questions. He took his time with great detail making sure I explained everything that he needed to know to help with what I should know. Will definitely use again and highly recommend.

I have been a member for a few years and very please with service. I would say that 80% of my questions were auto mechanic related. And always very satisfied, particularly with my favorite adviser, Internal88. He is great! Tku.

They got back with me right away. And I really needed those answers so I appreciate that they got back with me. I even got to ask two questions for 3. I mean I will recommend them to everybody I know. Thank you very much and have a good day.

Needed to know about warranty work. Also addendums. I was pleased for the most part. The site generates pop ups suggesting phone calls over typing and sending it to your help person. Calls are quicker but cost extra. That's okay once but could get expensive after that if you need to journal and keep calling. Great site though. Helped me a lot. Scott

I had a problem with corrupted files in my Microsoft Outlook contacts. I linked up with a JustAnswer expert and he was able to solve the problem in 15 minutes remotely. I was passed on to Just Answer by Geek Squad and it worked like a charm.

Was quite impressed with the many follow ups to help me. Although most ignored my problem. Plan to call them to save my problem. The site is confusing about phone calls like a high charge to call.

I lost my email and they spent time helping me get it back. Thank you so much. They were patient and checked to see that I had it back. I would certainly recommend them to anyone needing assistance. Thank you again.

I have an 11 year old Maltese with tummy issues. About 6 weeks ago she had diarrhea and in addition, vomited. I contacted Just Answer... The doctor was very patient and helpful! I recommend them highly! Both of the vets were very professional and reassuring. I was grateful for their prompt replies.

Needed NJ disability information, Lawyer spent time on the phone with me to review all aspects of my question. I got a fast reply with good advise. Laywer was very easy to work with. I would recommend these services, very happy and will use this service again.

I found your ad through Google, along with many other available possibilities. Thank goodness I chose you. I had started my exploration in the late afternoon, so had to post-pone completion until the next day. When I opened my email the next morning, there was the answer to my problem, complete and easy to understand. Thank you.

Austin is the Man!!! ALWAYS very helpful in taking the time to help diagnose troubling appliances. Talking on the phone is well worth the money spent so we all can understand exactly what is going on. JUST ANSWER is an awesome company to do business with.

My dog had thrown up several times from 9pm-4am. I didn't know what to do. My "life-line" was the website "Just Answer". The Vet walked me through what to do and calmed me down. Didn't know this website existed until I googled a subject line to which I cannot recall right now... Thank Just Answer!

It was late at night and my dog seemed to be in a lot of pain. I was sick with worry and debating taking him to the very expensive 24 hour emergency vet. When I got online to lookup the number I noticed an ad for JustAnswer. She helped me realize that while my dog did need a trip to the vet, it wasn't really necessary to take him that night. She helped me figure out how to get him as comfortable as possible until our vet opened the next morning. Thanks to her I saved a ton of money and my dog seemed to actually be comfortable throughout the night.

The Doctor really answered all my questions and was patient with me. They explained in detail the answers and seemed to really want to help. They were a doctor in the field of the questions I had and I felt confident in their knowledge and came out more educated!

I was thrilled with Melissa's professionalism, responsiveness and ability to highlight a solution and resources to my issue. She then provided me with a detailed text with very specific information. I received excellent customer service and benefited from her knowledge.

The vet was able to give me very good advice, some articles to read that were spot on and she was compassionate. Fortunately the issue was quickly resolved. I am so appreciative. I will come back if other issues occur. Highly recommend this service. Winnie is a happy little dog now.

By contacting JustAnswer I was able to save myself a lot of money. No hidden motives to sell repairs that are not needed. Gave me the answers that I needed. I gave 5 stars and it was well worth it. Call here first before having the repairs done..

I had RAREWARES (screen name) who Is an Antiques and Collectibles Researcher. She was fantastic. She was able to research and appraise my great-great grandmothers 1889 Hapsburg of Austria Porcelain China, Victor Victrola, Franklin treadle sewing machine, Atlas depression glassware and other miscellaneous items. Items are family heirlooms which we will never sell but it is nice to know their age and value. Definitely ask for RAREWARES next time you need an appraisal.

Wasn't the answer I wanted to hear because I had to buy a new microwave but it saved me from trying to find a repairman. He understood exactly what was wrong and helped me realize that I had to replace it. Thank you.

I have been pleased with all the antique experts I have dealt with. In the last day, I have been communicating with “just ask Doris” and she answered questions others could not. She does a lot of research and explains what research tools she uses. I will definitely ask her questions again!

RV electricity issue. Randall did a great job of analyzing the problem and identifying areas to focus on. Will use his expertise again in the future. Problem was not fixed but he gave me areas to identify whet I might be having issues.

Needed legal advise in regard to property, a problem arose on a weekend and I was able to get legal advise on that very day, the response was very fast. This was on a 7 day trial membership. If I was ever to need legal advice again I would certainly pay a monthly subscription fee.

Great, quick answer, very accurate, answer caused me to go to the Kioti dealer and purchase a tractor, received tractor and just love it, also the dealer was very helpful in explaining all the features and benefits of this brand and all of the brands savings.

I have been watching my mom stress over my dad's property issues after his passing so I decided to google for help. I found this site and it was very helpful in pointing us in the right direction. I will be using this service and giving recommendations for this service. ⭐⭐⭐⭐⭐

My printer was not talking with my computer. We found an alternate solution. The person helping me was very patient with me because I am not as smart as they are. To whom I was talking with thank you very much.

Turn signal failure. Your expert showed me that after changing lamp and then taillight housing the method necessary to complete the repair is to change out and re-program a controller...Only in a BMW...At least now I know another $500 part and re-program the controller.. Unbelievable.

Mercedes repair guidelines. I’d had a problem with the fuel filter on a Mercedes SUV passed down to me by a family member. With my VIN, I got help narrowing down the problem so I can go to a new mechanic with good information.

I was desperate to find someone to appraise some antiques. I stumbled on JustAnswer online. Very fast service! I am totally happy with appraisers. They are very knowledgeable and accredited in their field. Price is great. You can send as many items as you like! Recommended to all of my friends.

Finalizing Court Probate. The attorney was very professional, and conveyed a sense to me that he was invested in helping with my issue. I was totally flustered, but, he patiently stayed on the phone and continued reiterating his instructions until I had everything needed to closed the case. I sincerely thank him.

My laptop stopped communicating with my printer all of a sudden. Just Answer was able to provide a tech that corrected the problem in just a few minutes. I let him take control of my computer and he was able to correct the problem all the while I was watching.

I needed legal advice for my aunt who is in the hospital. They gave me counsel as to the legality of forms. I am very appreciative for their support as could not pay for a lawyer and I highly recommend this company.

My experience has been more than excellent so far. The attorney was prompt, polite, profession, put me at ease, and provided guidance, help and answers beyond what I might have expected. This is value for the buck. Give it a try.

Whenever my cats have an issue and I can't reach my vet, I can count on the experienced vets on JustAnswer to ease my mind. I feel confident that they give me excellent advice, and for that I am very grateful.

My wash was almost completed when it kept on running and running. I didn't know what was wrong and the washer instruction manual did not help me. There was a phone number to call. I called, described the situation and ended up resolving the issue. In hindsight it was a lot simpler than I feared. The technician was very patient. He explained things clearly to me. I can't do cut and paste too well so I missed out on that. I will try to do it later. I would recommend "JustAnswer" to a friend!

The answer I received would of been good if I had gave the correct information. BMW mechanic. He was really good. And very helpful. We have had the car fixed now. He said it needed new ignition. It did not but I gave wrong information. Then he told us it need diagnostic done on the car which was done. Now the problem is solved.

I had a problem opening my Chrome browser. But I searched for a solution and found JustAnswer. And they helped me out and I have my Chrome browser back. The tech that helped me was very knowledgeable with my problem. And restored it about 20 minutes.

I sent a description of a refrigerator problem and received a prompt and accurate diagnosis and solution. I delayed returning this review until I arranged for a repair technician to come to my home, repair my refrigerator and thus confirming your diagnosis.

I want to thank all that you guys did for me. I get most of my answers. I hope people come to you because you are good people and good help. If anyone has any question about you and you need help have them give me a call.

Tractor Massey Ferguson 1230. Dies out after 1-2 minutes. Spoke with Curtis B. for 3-5 minutes. Said problem was fuel relay. Well it took almost 4 weeks to get part. Put in this morning started right up. Thank you Curtis B. Yours truly, Fred F.

I needed guidance quick with some issues that had been going on with a car dealership. The Owner of the dealership was asking me to falsify paperwork, bullying me, calling 14 times in less than an hour along with text messages. I wanted to know the law and what my rights were in Arizona. The attorney I worked with was knowledgeable, forthcoming, and caring. I appreciated all his help with understanding what my rights were as well as the dealership's rights. I recommend JustAnswer.com. Life savers!

Tamar saved me from a very stupid, stupid mistake by allowing me to show and tell the situation. His recommendation led me to a relatively inexpensive and SAFE solution for my home. He was extremely communicative and fun also. Just Answer is so handy!!! I plan on coming back for more advice on items. THANK YOU TAMAR!!!!

A weird situation occurred. Someone unknown draw a Ford 4x4 into my garage and left it there. Upon calling police they could not tow it, since there was no access problem nor was the vehicle reported stolen. After consulting neighbors and friends I found that no one knew the owner. There were identification cards in the vehicle. Police called the appropriate police and home listed. Found out that both father and son (same name) were already in jail.

Charge of $77 for purchase of Amazon item unknown to me. Response from JustAnswer was good. I want to close my account with Amazon for a time. I am fearful of this occurring again. Could you tell me how to cancel my account? I would appreciate your help. I don’t want to get a new Visa card because I have numerous automatic payments on it. Thank you.

Olivia was well informed and helpful with writing my new lease. She was aware of recent laws in regard to Covid 19 and advised me in regard to adding addendums to my old lease. I found Olivia pleasant, up to date on laws, and quite an asset!

Was a good experience. Young tech was very polite. Helped this computer illiterate to resolve the issue. I will most likely use this service again. My biggest problem is the $46/more subscription fee. I am just an old retired guy. The $5 fee was well spent.

I received accurate and helpful advice. I was informed that I could press a button so that I will not be enrolled in a monthly fee situation. I did request to stop. I only wanted one answer. So I will see if Just Answer keeps its word. Thank you.

I had a horrible experience with a AC installer who overcharged me, put in a unit that was too small, then got angry at me, screamed at me, threatened me, and refused to right his wrong. I was able to get sound advice, and a somewhat peace of mind after texting with a Just Answer lawyer. I took his advice and am now on the way to receiving the help that I as a consumer deserves. I will use this site again and I highly recommend using Just Answer.

Samsung blu ray question. Was very pleased with the assistance I got. Was also easy to get hold of a person to help. Question was answered quickly and correctly. Thanks to Franklin who was of great assistance. That is all the information that I have to share about my experience of yesterday.

The experience I had with "Just Answer" was great! I had a specific question regarding a Will and within minutes I was given the information that was most helpful. An actual Attorney provided me the information I needed to resolve my concerns. Within ten minutes I had my answers. They were very thorough and kind even though we were speaking through a computer application, I could sense sincere responses. I would definitely use Just Answer again. Thank you so much!

I asked for help on how to sign in to the Grammarly account. The help messages I received were kind, courteous, and understanding. The team that took care of my problem are fabulous people. I would recommend them to my friends.

Chocolate overload. Wonderful service! I live in New Zealand and received very quick notification within minutes of contacting. My dog, thankfully, is back to normal today and I would like to give the Vet who helped me a huge thank you! Thoroughly recommend this site.

Horticultural question about Adonidia Merrillii Palm. Chris our expert horticulturalist was thorough and generous with his vast knowledge of this species of palm and a joy to interact with. We learned so much in a short amount of time it was overwhelming...We keep referring to our notes from him as we establish a plan. This is a great experience that we will remember for a long time. Thank You.

I had several questions, I needed legal advice on, I really didn't have the money to keep an attorney on call, Finding this site, I got great advice on all my questions, for a price I could afford, All my questions were answered promptly, And it was great advice, And now I have my answers, I would highly recommend this site, Great advice, Friendly service and quick responses, Thanks guys! Love this site!!

Just ANSWER helped me set up my new printer for me. The representative was good and patient and smart. Took a little while to work on adding the printer. Would recommend highly to help people. Would use Just Answer again.

Getting into online dating and have been CATFISHED once, it is great to have access to this service where I can answers on reverse image searches within minutes. Answers have been helpful and prompt. Thank you for giving me back some degree of control in this process.

•••THIS IS NOT A SOLICITED REVIEW••• I’ve never seen a resource so reasonable available to the entire public that is so profoundly valuable monetarily and life saving. I know now success is for those with money and craft, justice is for those with money and ones without now who have access to JustAnswer.com and a willingness to seriously apply themselves and failure and disaster is for criminals and those with no ability to fight with or without money.

I adopted a dog, I was told she was on her way, then I lost communication with the rescue center she was at. I was desperate to find her. I then Talked to a woman named Laura. She helped me find out what happened. Laura I can't Thank You enough. With a heartfelt Thank You, Just Answer.

I had questions regarding a legal issue outside the province I live in. The expert I spoke with several times answered all my questions and really gave me a new approach in how to handle my situation. I know now what is the best next step. I would recommend Just Answer to anyone who needs any help with any subject not just legal. I had a computer issue they helped solve also

Comfortable to work with. Effective and helpful. From what I heard from one source, message is communicated. Having had a good experience, I'll hang on to the resource. It'll be fascinating to learn whether your tool is respected by any and all recipients.

I contacted Just Answer to inquire about a vase my mother gave me. Jennifer contacted me right away. I gave a description and sent pictures. Within one day I had information on the vase and what it was worth. I thank Jennifer for getting back to me so quickly.

I am very impressed with this, IMMEDIATE, CHEAP, and truly competent professional staff. I hope his advice works. I'm sure it would with most people. I have been struggling with lung parasites for over a year. It's so bad that my Red blood count was down to 3 (from 16-17 my norm), and I had twice been diagnosed with pneumonia mistakenly. My life has been very affected by the parasite induced condition. I pray the advice I was given works. Either way I am grateful for the effort to help.

Just Answer is a great way to ask a question and get an answer quick without having to make appointments, wait for days, and make necessary decisions now. Why wait when you can have your answer now! Knowledge is power!

I have quite a few heirlooms passed down through the family. I am downsizing and need to part with many of them. This service is perfect for helping me put a value on each of them. The help so far has been amazing and very quick for a response. I have told so many people about this service and that the monthly fee is reasonable for what you get back! I Highly recommend! The iPhone app is worth its weight in gold if you are at an antique mall, flea market, thrift store etc. Almost instant answers!

When I first called, I did not know what was wrong with my MX870, but finally understood what the agent was asking. The "error" made it clear that there was paper caught in the printer. I still don't know how to get it out but perhaps someone on this end can help. I appreciate the long time the agent (Kyle) spent trying to make me understand how to answer his questions so he could help.

I did not have a serious problem with my washing machine. A quick-fix was needed and that is exactly what I got from JustAnswer. Austin was pleasant, professional, and knowledgeable. Your help was there at the right time. It was wonderful not to have to wait a day (or a week) for a repair man who overcharged me for a simple task. Thank you for providing this service.

I unexpectedly had a large project evaluating antiques left behind by my mother's sudden passing. I found a fabulous Antiques Appraiser on Just Answer who helped me worked through what the pieces were and their value. It was a positive experience.

My VIZIO tv kept dropping my connection to the internet. I would try to reinstate the internet, but that did not work. I called VIZIO support. They tried to solve the problem but were unable to do this. Since my tv was out of warranty, they advised me to contact a tv repair service to replace the internet connection inside the tv. I contacted Just Answer and a service provider named Aris came on, chatted with me advising that this is an endemic problem with VIZIO tv's. Nothing I would do would resolve this problem. Instead, he advised me to get a WiFi Extender and an ethernet cable, connect both to the tv. THIS WORKED WONDERFULLY well and I can now connect to the internet and get my NETFLIX, Amazon Prime and any other streaming service I want. I give Aris the highest performance rating possible. Thanks again, Aris!

Lawyer help. The man I spoke with was extremely helpful. I would give him an excellent rating and refer friends to speak with him. He answered all of my questions in detail and was very knowledgeable. He helped me make a decision as to what I needed to do with my legal case.

Estate Law. I had a better experience through Just Answer for $5 than attorney for $3,500. She probated will but was unable to provide answers and instructions for the remaining responsibilities as independent executor. She Informed me that as independent executor that I needed an approval from the heirs before I could sell the property and I had to wait 20 days for their answer. Incorrect, I only need approval if I sold under market value. This held up the sale because people didn't want to wait 20 days to see if I would accept their offer.

Contacted justanswer.com because I had a quick question regarding pain medication for my 70lbs pit/mix. He had stepped on glass and was not sure if he still had glass in his paw, made an appt with his vet but forgot to ask if I can give him anything to ease the pain. Tried to contact the vet back, but was office had closed. Vet on justanswer was knowledgeable, efficient and provided great advice! Would highly recommend!

Skype would not work. I was very pleased with the work the gentleman did. He made correction look easy. I will be using it tomorrow. I am excited to use Skype tomorrow. I thankful for his help and will be back if I need anything in the future.

This has been a really big help. All of the math tutors have been fast and have really helped me with school. It's a little pricey but it is well worth the 50 a month. I have told all my friends about this.

Dishwasher repair. Great support. Good advice, clear. Concise. Understood the product and very pleasant. This is my second call for help, first washer and now dishwasher. I will keep coming back. Bravo Zulu (BZ). Good person - a keeper. John **

I recently started using Just Answer to aid me in answers to legal questions for personal and business issues that arise. I have been very pleased with the quick response time and the answers are forthright and professional. I highly recommend this service for small business owners and individuals.

Health question. I had a very good experience with the doctor that chose to answer my question(s).. I needed a second opinion..I truly believe what the doctor told me..I have already made steps to take the doctor's advise..I would recommend this to anyone..Great Job.. Thank again.

I sent in pictures of my Antique Bookcase and Washstand and received an answer about what they were and what they were worth. Now I can sell these with some knowledge. Thank you so much for responding quickly and giving me this information.

I had a number of items from elderly relatives in the basement, and wanted to try and sell them for years, but didn't know where to begin. I saw a pop-up about a free trial on JustAnswer. It has been fantastic!! Glenda has given me info, and prices, and suggestions on how to sell them, and I can't tell you how good it's been. Several items are now listed for sale on an antiques site, and I know they're fairly priced and properly described. Thank you so much!!

This is my first time using this service and I was able to talk to a US and Canadian lawyer in the same day about my contract questions. They were polite and answered my questions thoroughly in easily understood terms. I will use their services again.

Printer re-install on new wireless network. Very knowledgeable, good guidance, very efficient. Done right the first time. Well worth the fee for my tech’s competence and time savings. I was stalled out trying to DIY. Top marks. I’ll use them again as needed for a tech snafu.

The Attorney that I spoke with was very knowledgeable and helpful! I would highly recommend this service. I will continue to use it as I need it. I had questions that were answered but an hour later I had other questions arise and I was able to message the same attorney and get those answers.

I spoke to Mr ** regarding questions on a certain deed/title of a home in Scituate. He cleared everything up for me and was more than knowledgeable on the subject. I had previously spoken to 3 other lawyers that had absolutely no clue what was going on with my deed. I cannot praise him enough for his knowledge and expertise on a subject matter that others had no idea. He was on point with everything he told me to do and saved me thousands of dollars that it would have cost me to hire an attorney for my 85 yr old mother's property. Thanks again Mr **! You deserve all the stars in the sky! Nivea

Injured budgie needed a vet visit. Only bird vet was an hour away. Needed to buy a travel cage just for the visit--more expense. Decided to try telemedicine instead. Doctor ** was very kind and allowed me to text her some photos of the injury. Told me our pet would recover with rest. She was right! Saved me time and money. Thank-you.

William ** professional engineer wrote an extremely comprehensive, succinct, useful response to my structural engineering question. Way beyond what I expected. Overall I am generally satisfied with my responses to questions on this website but this one really stood out. If you have a structural engineering issue ask for him by name!

Robert - ** was great to work with. The organization I work for was given a donation of vintage porcelain dolls. I have no experience in this area and Google wasn't helpful. Robert gave me feedback on what the value was and why. I would highly recommend this service to anyone needing a valuation of collectibles, etc. Thanks!

Loren absolutely awesome. Declared unequivocally my case was a scam or fraud and advised against any further contact with fraudsters. It enabled me to set free from this mob who had nearly conned me. Loren further described how scammers can be an impostor on Facebook and other media.

While in the process of purchasing a used RV a coolant fluid test came back abnormal. I reached out to Just Answer and was connected quickly to a diesel mechanic who provided a thorough and quick response to my concerns. I’ll use this service again I’m sure.

Removing a radio from a car and troubleshooting issues. The help I received was very helpful even though what and how I was supposed to perform the tasks I was told could not be performed...Still the technician was very helpful and polite and informative. All in all I would recommend this site to anyone needing help and finding answers to particular problems.

Dishwasher. I tried to contact GE for some simple troubleshooting and the customer service was terrible. All they wanted to do was sent a service repairman. Just Answer gave me the information I needed, including the link to a part I needed. Very helpful!!

A bad bad situation... I almost lost an important work which was saved. It was on Pages, and I needed to transfer it to Word. But for a while even the Windows adviser thought he couldn't do... It could not be opened, for a mysterious reason even himself didn't understand for a while... But he DID it.... After several manipulations... He was patient and determined. Thank you !!!! I certainly recommend "JustAnswer".

My two dogs have become very aggressive towards each other which led to one getting hurt and needing stitches..I needed urgent advise on how to handle this..I got a quick response. All comments and suggestions helped me understand what I need to do. Great service!

We had several antique pieces as well as pieces of home decor and other items we really didn’t know much about. It was amazing to hear from the experts and learn the history of the items and their current market value. The experts even suggested places to try and sell the pieces that we were interested in selling. The response time was really quick on most of the items. Some items took a little longer or were passed on to other experts that might know more about a certain piece. We were extremely pleased with the service we received.

Doctor ** was very helpful and to the point. He was very helpful, and l can't afford to be a member, or l would. I know if l could afford it, he would be worth every penny of it. I would do this again in the days ahead, for other strong lawyers, and vets and insurance, life and real estate.

I contacted Just Answer in connection I had with Ebay! They said they were not affiliated with Ebay but they told me to retract a bid on Ebay and I did just that! I did not join their club? And cleared that up with them before I went any further and they corrected that for me! Very helpful!

My questions About survivors benefits Were all answered. I highly recommend this service and would use it again if necessary. I found it very user-friendly and my responses were prompt. I very much appreciated being able to continue with questions as they came to My mind and the answers came promptly. I felt very much like I were talking to another person on the telephone!

Very pleasant to work with and I did get my question solved. The whole thing only was a minutes long. I will be using this service again. Prompt response time was very fast. I did not know this service did exist and I will tell my friends. Thank you.

Computer - It was a pleasure to sit back and watch this man at work. He sorted out what was causing it, corrected it and then told me what it was. I would have no problems revisiting his site if necessary and watch him at work again. It truly was a pleasure.

I got an accurate feed back from Just Answer. Took my cat to the Vet Emergency, and everything that was diagnosed about him through Just Answer doctor was accurate. He is now feeling much better and looks like he is on the amend. Thanks doctor **. Will definitely recommend to friends for an assessment.

We chose to talk to a vet on the phone (for an additional $28) but she took her time to answer all our questions. She was very patient, kind and knowledgeable and gave us the right advice to save our cat.

Slideout on 5th wheel camper - I am pleased with the response I received from Randall, he told me exactly what was wrong with my slideout & where I could find the parts to repair it..I received the parts within 3 days, & have it repaired & ready to go camping. Randall was very professional & knowledgeable. Please thank him for me. Kindest Regards, Earl.

Was experiencing problem switching to a replacement printer, Inquired with JustAnswer, they responded immediately and after a few simple, straightforward questions the problem was resolved. I certainly am not computer literate so the simplicity of their responses was very helpful. Great service.

I received a quick and concise answer from Dr. Jill. We have already ordered and received the medicated wipes she suggested. Had I known our answer was only to contact Just Answer, I certainly would have done so sooner. Will use them again if I have questions concerning our beloved Boerboel. Thank you, Dr. Sally **

Had a rather straightforward question about Medicare provider compliance that would have cost hundreds of dollars to get an answer from an attorney. My question was answered quickly by a retired judge with expertise in the area. Thank you, Just Answer!

Got my question answered quickly... and it was on Father's Day. And for a $5.00 trial fee. Needed to know a local township ordinance for building a new home. But trying to find the actual law wasn't easy navigating the gov.org website. The Consultant on Just Answer asked some basic questions. Determined that a Real Estate lawyer was the professional that I needed. Within an hour Daniel ** sent me the link for the ordinance of the specific township. For $5, I couldn't be happier. If I need further assistance in the future, a different type of advice, or more in-depth support then I'm coming back and signing up for the monthly plan.

Updated on 06/25/2020: Consumer Affairs is very helpful. However I received an email from Just Answer and still haven't got my $46.00 back in my acct. The email did say 3-5 Business days and that was Friday June 19th. So where is it? I am very thankful that it's being sent back in the acct. But why is it taking this long. It seems to me, it's a push of a button? Maybe they're waiting for a response from me..I do so love **, the phones are great. In fact I've been thinking of putting my son on it too.