JustAnswer Reviews

It's a scam. I was promised that $1 would be charged to my card and it would be refunded. Instead, it was not refunded and a $46/month subscription was set up without my knowledge. They refused to refund either. The cheaters had a statement buried in an email that they would do it so that my credit card company would not support a dispute. It's a scam.

Dr. ** was great at answering my questions. He addressed my issues for my medical problems and was very reassuring about what was going on with me. I provided him with my medical appointment information and what had been told to me but he added the answers to questions that had come up after I had seen my doctors. I felt very comfortable with the advice he had given me.

I reached out for an answer regarding a tumor that I found on my cockatiel. We have no avian vets in our area. The vet was able to diagnosis what it was which helped me a great deal to know what I was dealing with.

The tech knew the answer - saved me a lot of time. Fast text responses. Really impressive service and definitely recommend it as it solved the problem quickly. He knew the Brother printers and sent me a link to the perfect tech note.

I needed legal help, I got two responses from two different lawyers who both agreed on the path forward for my non-profit corporation and I will follow their advise. I may have signed up for the service going forward but $60 was too pricey for me right now.

I bought a painting at Goodwill because I just felt in my bones it was worth more than $7.99! My research dead ended at an auction site with a portrait by same artist that sold for $100 or more! For $5 Just Answer quickly told me that it was a hobbyist with no biography. They asked for the link to the site I found the painting with same signature, asked for pictures of my painting.! SEARCH CONTINUES!

I am a proud member and would advise anyone that are search of expertise to join. The monthly cost is definitely worth the advice you will receive from subject matter experts. I just contacted a mechanic and received a response within 5 minutes, that saved me over $14,000 in repair fees. I love the team of experts and the quick response time. You owe it to yourself.

2012 Santa Fe. How to clean out behind the 2nd row of seats. Very helpful...even included a detailed diagram on how to do it! The answer took a little longer than I expected but it was an unusual request I'm sure. Thanks again!

Couldn’t find my ssa 1099 form. Lev told me, that at least at this point, I had to contact social security directly. They are working from home and were able to help me immediately. She actually answered the phone on the first ring.

"Expert" had no expertise and referred me to my car dealer to solve the problem. "I can't help you. Go somewhere else. That will be $5 please." The company makes it extremely difficult to find the "Opt Out" clause on its website. So I also paid for an additional month. Total: $5 + $34 = $39 for no help at all.

I was trying to get a question answered an they started out ok but then said they were sending me to a secure site to get me question answered for 5.00 thought ok. Then I needed to ask some more about other fees but it does not let you. They want to charge a credit card 5.00 then 35.00 monthly an can cancel anytime. They do this hoping you do not and they keep getting auto pay. This tactic has been around way too long. If they were good they would not worry about you coming back and spending more. No they would rather trap you first. I myself would stay clear of using them at all.

I submitted a question regarding a Landlord/Tenant issue. The Lawyer responded with nothing that would offer advice that was viable or a good direction to move forward. During this Pandemic the options were just not feasible. Did not offer anymore. I rated him then he replied to request my $ 5 dollars back as I would need it and then proceeded to tell me my rating said more about me than him, He could care less, what a Rude and Insulting Man he was. For a Company wanting to be Top Notch, he was an Epic Failure and should not be with you, I am sure he is horrible to his clients as he was to me. Yes I still say this was a complete waste of time and he agreed he wasted his time. His exact words. He acted like a toddler on a playground that didn't get the swing.

Was sarcastic about the $5. I spent for my 7 day trial. Told me I was harassing him. Not the type of company I would do business with. Did not understand my question even though I repeated it 2 times.

I just got a new phone, and the wifi was dropped. I could not get calls in/or make out calls. Plus I had to do updates. Had not a clue why my phone was not working for three weeks or so?? Through the company I looked for a site, and got help, from Just Answer. I was given a movie thingy to watch.

I have been very pleased with the knowledge and experience of the expert (RAREWARES) who has helped me with the description and value of antiques for my family estate sale. The only issue I have is that I have been getting a lot of emails and texts from the service that I sometimes respond to the wrong recipient.

Expert solved my problem. Am super satisfied with her expertise communication. Was well accomplished if I have another issue. Will not hesitate to buy their expert resolution worth. Way more in time and money than dealing with Microsoft the giant tortoise.

My wife and I sold a property in another state and then had issues with buyers after sale. The real estate attorney from Just Answer gave me good advice regarding an approach to resolve my issue. I will implement her advice and hope for a positive resolution.

Skin rash. Dr was. really good and straight to the point. No corners and guide me to obtain some creams that already feel the difference. I'm extremely happy with someone that knowledge and capable of help you out without stealing your money and time.

Zoey was very helpful in identifying a scammer I met online. I would recommend her and this service to anyone. She was rapid in answering any questions. Took the time to do a complete research and answered me just as quickly. Wonderful and caring personality.

I had an issue with a tenant and the lawyers at JustAnswer were amazing and very prompt. It was well worth the $5 charge. For an extra charge, which is significant compared to the $5, You can also have a phone chat with an attorney but my situation didn’t warrant it. I would highly recommend this service!

I am going to tell my boss about your app. He wanted me to bring in a Dr note for something completely unrelated to the covid and I can't afford a costly visit right now. It was a process that is easy to understand.

I'm now able to access programs that weren't opening. I was fed up with getting error messages and not being able to use products I've purchased. Rennan had the patience and skill to resolve this for me in one call.

The Doctor was very informative and very patient explaining answers to all my questions. He took his time with great detail making sure I explained everything that he needed to know to help with what I should know. Will definitely use again and highly recommend.

I have been a member for a few years and very please with service. I would say that 80% of my questions were auto mechanic related. And always very satisfied, particularly with my favorite adviser, Internal88. He is great! Tku.

They got back with me right away. And I really needed those answers so I appreciate that they got back with me. I even got to ask two questions for 3. I mean I will recommend them to everybody I know. Thank you very much and have a good day.

Needed to know about warranty work. Also addendums. I was pleased for the most part. The site generates pop ups suggesting phone calls over typing and sending it to your help person. Calls are quicker but cost extra. That's okay once but could get expensive after that if you need to journal and keep calling. Great site though. Helped me a lot. Scott

I had a problem with corrupted files in my Microsoft Outlook contacts. I linked up with a JustAnswer expert and he was able to solve the problem in 15 minutes remotely. I was passed on to Just Answer by Geek Squad and it worked like a charm.

Was quite impressed with the many follow ups to help me. Although most ignored my problem. Plan to call them to save my problem. The site is confusing about phone calls like a high charge to call.

I lost my email and they spent time helping me get it back. Thank you so much. They were patient and checked to see that I had it back. I would certainly recommend them to anyone needing assistance. Thank you again.

I have an 11 year old Maltese with tummy issues. About 6 weeks ago she had diarrhea and in addition, vomited. I contacted Just Answer... The doctor was very patient and helpful! I recommend them highly! Both of the vets were very professional and reassuring. I was grateful for their prompt replies.

Needed NJ disability information, Lawyer spent time on the phone with me to review all aspects of my question. I got a fast reply with good advise. Laywer was very easy to work with. I would recommend these services, very happy and will use this service again.

I found your ad through Google, along with many other available possibilities. Thank goodness I chose you. I had started my exploration in the late afternoon, so had to post-pone completion until the next day. When I opened my email the next morning, there was the answer to my problem, complete and easy to understand. Thank you.

Austin is the Man!!! ALWAYS very helpful in taking the time to help diagnose troubling appliances. Talking on the phone is well worth the money spent so we all can understand exactly what is going on. JUST ANSWER is an awesome company to do business with.

My dog had thrown up several times from 9pm-4am. I didn't know what to do. My "life-line" was the website "Just Answer". The Vet walked me through what to do and calmed me down. Didn't know this website existed until I googled a subject line to which I cannot recall right now... Thank Just Answer!

It was late at night and my dog seemed to be in a lot of pain. I was sick with worry and debating taking him to the very expensive 24 hour emergency vet. When I got online to lookup the number I noticed an ad for JustAnswer. She helped me realize that while my dog did need a trip to the vet, it wasn't really necessary to take him that night. She helped me figure out how to get him as comfortable as possible until our vet opened the next morning. Thanks to her I saved a ton of money and my dog seemed to actually be comfortable throughout the night.

The Doctor really answered all my questions and was patient with me. They explained in detail the answers and seemed to really want to help. They were a doctor in the field of the questions I had and I felt confident in their knowledge and came out more educated!

I was thrilled with Melissa's professionalism, responsiveness and ability to highlight a solution and resources to my issue. She then provided me with a detailed text with very specific information. I received excellent customer service and benefited from her knowledge.

The vet was able to give me very good advice, some articles to read that were spot on and she was compassionate. Fortunately the issue was quickly resolved. I am so appreciative. I will come back if other issues occur. Highly recommend this service. Winnie is a happy little dog now.

By contacting JustAnswer I was able to save myself a lot of money. No hidden motives to sell repairs that are not needed. Gave me the answers that I needed. I gave 5 stars and it was well worth it. Call here first before having the repairs done..

I had RAREWARES (screen name) who Is an Antiques and Collectibles Researcher. She was fantastic. She was able to research and appraise my great-great grandmothers 1889 Hapsburg of Austria Porcelain China, Victor Victrola, Franklin treadle sewing machine, Atlas depression glassware and other miscellaneous items. Items are family heirlooms which we will never sell but it is nice to know their age and value. Definitely ask for RAREWARES next time you need an appraisal.

Wasn't the answer I wanted to hear because I had to buy a new microwave but it saved me from trying to find a repairman. He understood exactly what was wrong and helped me realize that I had to replace it. Thank you.

I have been pleased with all the antique experts I have dealt with. In the last day, I have been communicating with “just ask Doris” and she answered questions others could not. She does a lot of research and explains what research tools she uses. I will definitely ask her questions again!

RV electricity issue. Randall did a great job of analyzing the problem and identifying areas to focus on. Will use his expertise again in the future. Problem was not fixed but he gave me areas to identify whet I might be having issues.

Needed legal advise in regard to property, a problem arose on a weekend and I was able to get legal advise on that very day, the response was very fast. This was on a 7 day trial membership. If I was ever to need legal advice again I would certainly pay a monthly subscription fee.

Great, quick answer, very accurate, answer caused me to go to the Kioti dealer and purchase a tractor, received tractor and just love it, also the dealer was very helpful in explaining all the features and benefits of this brand and all of the brands savings.

I have been watching my mom stress over my dad's property issues after his passing so I decided to google for help. I found this site and it was very helpful in pointing us in the right direction. I will be using this service and giving recommendations for this service. ⭐⭐⭐⭐⭐

My printer was not talking with my computer. We found an alternate solution. The person helping me was very patient with me because I am not as smart as they are. To whom I was talking with thank you very much.

Turn signal failure. Your expert showed me that after changing lamp and then taillight housing the method necessary to complete the repair is to change out and re-program a controller...Only in a BMW...At least now I know another $500 part and re-program the controller.. Unbelievable.

Mercedes repair guidelines. I’d had a problem with the fuel filter on a Mercedes SUV passed down to me by a family member. With my VIN, I got help narrowing down the problem so I can go to a new mechanic with good information.

I was desperate to find someone to appraise some antiques. I stumbled on JustAnswer online. Very fast service! I am totally happy with appraisers. They are very knowledgeable and accredited in their field. Price is great. You can send as many items as you like! Recommended to all of my friends.

Finalizing Court Probate. The attorney was very professional, and conveyed a sense to me that he was invested in helping with my issue. I was totally flustered, but, he patiently stayed on the phone and continued reiterating his instructions until I had everything needed to closed the case. I sincerely thank him.

My laptop stopped communicating with my printer all of a sudden. Just Answer was able to provide a tech that corrected the problem in just a few minutes. I let him take control of my computer and he was able to correct the problem all the while I was watching.

I needed legal advice for my aunt who is in the hospital. They gave me counsel as to the legality of forms. I am very appreciative for their support as could not pay for a lawyer and I highly recommend this company.

My experience has been more than excellent so far. The attorney was prompt, polite, profession, put me at ease, and provided guidance, help and answers beyond what I might have expected. This is value for the buck. Give it a try.

Whenever my cats have an issue and I can't reach my vet, I can count on the experienced vets on JustAnswer to ease my mind. I feel confident that they give me excellent advice, and for that I am very grateful.

My wash was almost completed when it kept on running and running. I didn't know what was wrong and the washer instruction manual did not help me. There was a phone number to call. I called, described the situation and ended up resolving the issue. In hindsight it was a lot simpler than I feared. The technician was very patient. He explained things clearly to me. I can't do cut and paste too well so I missed out on that. I will try to do it later. I would recommend "JustAnswer" to a friend!

The answer I received would of been good if I had gave the correct information. BMW mechanic. He was really good. And very helpful. We have had the car fixed now. He said it needed new ignition. It did not but I gave wrong information. Then he told us it need diagnostic done on the car which was done. Now the problem is solved.

I had a problem opening my Chrome browser. But I searched for a solution and found JustAnswer. And they helped me out and I have my Chrome browser back. The tech that helped me was very knowledgeable with my problem. And restored it about 20 minutes.

I sent a description of a refrigerator problem and received a prompt and accurate diagnosis and solution. I delayed returning this review until I arranged for a repair technician to come to my home, repair my refrigerator and thus confirming your diagnosis.

I want to thank all that you guys did for me. I get most of my answers. I hope people come to you because you are good people and good help. If anyone has any question about you and you need help have them give me a call.

Tractor Massey Ferguson 1230. Dies out after 1-2 minutes. Spoke with Curtis B. for 3-5 minutes. Said problem was fuel relay. Well it took almost 4 weeks to get part. Put in this morning started right up. Thank you Curtis B. Yours truly, Fred F.

I needed guidance quick with some issues that had been going on with a car dealership. The Owner of the dealership was asking me to falsify paperwork, bullying me, calling 14 times in less than an hour along with text messages. I wanted to know the law and what my rights were in Arizona. The attorney I worked with was knowledgeable, forthcoming, and caring. I appreciated all his help with understanding what my rights were as well as the dealership's rights. I recommend JustAnswer.com. Life savers!

Tamar saved me from a very stupid, stupid mistake by allowing me to show and tell the situation. His recommendation led me to a relatively inexpensive and SAFE solution for my home. He was extremely communicative and fun also. Just Answer is so handy!!! I plan on coming back for more advice on items. THANK YOU TAMAR!!!!

A weird situation occurred. Someone unknown draw a Ford 4x4 into my garage and left it there. Upon calling police they could not tow it, since there was no access problem nor was the vehicle reported stolen. After consulting neighbors and friends I found that no one knew the owner. There were identification cards in the vehicle. Police called the appropriate police and home listed. Found out that both father and son (same name) were already in jail.

Charge of $77 for purchase of Amazon item unknown to me. Response from JustAnswer was good. I want to close my account with Amazon for a time. I am fearful of this occurring again. Could you tell me how to cancel my account? I would appreciate your help. I don’t want to get a new Visa card because I have numerous automatic payments on it. Thank you.

Olivia was well informed and helpful with writing my new lease. She was aware of recent laws in regard to Covid 19 and advised me in regard to adding addendums to my old lease. I found Olivia pleasant, up to date on laws, and quite an asset!

Was a good experience. Young tech was very polite. Helped this computer illiterate to resolve the issue. I will most likely use this service again. My biggest problem is the $46/more subscription fee. I am just an old retired guy. The $5 fee was well spent.

I received accurate and helpful advice. I was informed that I could press a button so that I will not be enrolled in a monthly fee situation. I did request to stop. I only wanted one answer. So I will see if Just Answer keeps its word. Thank you.

I had a horrible experience with a AC installer who overcharged me, put in a unit that was too small, then got angry at me, screamed at me, threatened me, and refused to right his wrong. I was able to get sound advice, and a somewhat peace of mind after texting with a Just Answer lawyer. I took his advice and am now on the way to receiving the help that I as a consumer deserves. I will use this site again and I highly recommend using Just Answer.

Samsung blu ray question. Was very pleased with the assistance I got. Was also easy to get hold of a person to help. Question was answered quickly and correctly. Thanks to Franklin who was of great assistance. That is all the information that I have to share about my experience of yesterday.

The experience I had with "Just Answer" was great! I had a specific question regarding a Will and within minutes I was given the information that was most helpful. An actual Attorney provided me the information I needed to resolve my concerns. Within ten minutes I had my answers. They were very thorough and kind even though we were speaking through a computer application, I could sense sincere responses. I would definitely use Just Answer again. Thank you so much!

I asked for help on how to sign in to the Grammarly account. The help messages I received were kind, courteous, and understanding. The team that took care of my problem are fabulous people. I would recommend them to my friends.

Chocolate overload. Wonderful service! I live in New Zealand and received very quick notification within minutes of contacting. My dog, thankfully, is back to normal today and I would like to give the Vet who helped me a huge thank you! Thoroughly recommend this site.

Horticultural question about Adonidia Merrillii Palm. Chris our expert horticulturalist was thorough and generous with his vast knowledge of this species of palm and a joy to interact with. We learned so much in a short amount of time it was overwhelming...We keep referring to our notes from him as we establish a plan. This is a great experience that we will remember for a long time. Thank You.

I had several questions, I needed legal advice on, I really didn't have the money to keep an attorney on call, Finding this site, I got great advice on all my questions, for a price I could afford, All my questions were answered promptly, And it was great advice, And now I have my answers, I would highly recommend this site, Great advice, Friendly service and quick responses, Thanks guys! Love this site!!

Just ANSWER helped me set up my new printer for me. The representative was good and patient and smart. Took a little while to work on adding the printer. Would recommend highly to help people. Would use Just Answer again.

Getting into online dating and have been CATFISHED once, it is great to have access to this service where I can answers on reverse image searches within minutes. Answers have been helpful and prompt. Thank you for giving me back some degree of control in this process.

•••THIS IS NOT A SOLICITED REVIEW••• I’ve never seen a resource so reasonable available to the entire public that is so profoundly valuable monetarily and life saving. I know now success is for those with money and craft, justice is for those with money and ones without now who have access to JustAnswer.com and a willingness to seriously apply themselves and failure and disaster is for criminals and those with no ability to fight with or without money.

I adopted a dog, I was told she was on her way, then I lost communication with the rescue center she was at. I was desperate to find her. I then Talked to a woman named Laura. She helped me find out what happened. Laura I can't Thank You enough. With a heartfelt Thank You, Just Answer.

I had questions regarding a legal issue outside the province I live in. The expert I spoke with several times answered all my questions and really gave me a new approach in how to handle my situation. I know now what is the best next step. I would recommend Just Answer to anyone who needs any help with any subject not just legal. I had a computer issue they helped solve also

Comfortable to work with. Effective and helpful. From what I heard from one source, message is communicated. Having had a good experience, I'll hang on to the resource. It'll be fascinating to learn whether your tool is respected by any and all recipients.

I contacted Just Answer to inquire about a vase my mother gave me. Jennifer contacted me right away. I gave a description and sent pictures. Within one day I had information on the vase and what it was worth. I thank Jennifer for getting back to me so quickly.

I am very impressed with this, IMMEDIATE, CHEAP, and truly competent professional staff. I hope his advice works. I'm sure it would with most people. I have been struggling with lung parasites for over a year. It's so bad that my Red blood count was down to 3 (from 16-17 my norm), and I had twice been diagnosed with pneumonia mistakenly. My life has been very affected by the parasite induced condition. I pray the advice I was given works. Either way I am grateful for the effort to help.

Just Answer is a great way to ask a question and get an answer quick without having to make appointments, wait for days, and make necessary decisions now. Why wait when you can have your answer now! Knowledge is power!

I have quite a few heirlooms passed down through the family. I am downsizing and need to part with many of them. This service is perfect for helping me put a value on each of them. The help so far has been amazing and very quick for a response. I have told so many people about this service and that the monthly fee is reasonable for what you get back! I Highly recommend! The iPhone app is worth its weight in gold if you are at an antique mall, flea market, thrift store etc. Almost instant answers!

When I first called, I did not know what was wrong with my MX870, but finally understood what the agent was asking. The "error" made it clear that there was paper caught in the printer. I still don't know how to get it out but perhaps someone on this end can help. I appreciate the long time the agent (Kyle) spent trying to make me understand how to answer his questions so he could help.

I did not have a serious problem with my washing machine. A quick-fix was needed and that is exactly what I got from JustAnswer. Austin was pleasant, professional, and knowledgeable. Your help was there at the right time. It was wonderful not to have to wait a day (or a week) for a repair man who overcharged me for a simple task. Thank you for providing this service.

I unexpectedly had a large project evaluating antiques left behind by my mother's sudden passing. I found a fabulous Antiques Appraiser on Just Answer who helped me worked through what the pieces were and their value. It was a positive experience.

My VIZIO tv kept dropping my connection to the internet. I would try to reinstate the internet, but that did not work. I called VIZIO support. They tried to solve the problem but were unable to do this. Since my tv was out of warranty, they advised me to contact a tv repair service to replace the internet connection inside the tv. I contacted Just Answer and a service provider named Aris came on, chatted with me advising that this is an endemic problem with VIZIO tv's. Nothing I would do would resolve this problem. Instead, he advised me to get a WiFi Extender and an ethernet cable, connect both to the tv. THIS WORKED WONDERFULLY well and I can now connect to the internet and get my NETFLIX, Amazon Prime and any other streaming service I want. I give Aris the highest performance rating possible. Thanks again, Aris!

Lawyer help. The man I spoke with was extremely helpful. I would give him an excellent rating and refer friends to speak with him. He answered all of my questions in detail and was very knowledgeable. He helped me make a decision as to what I needed to do with my legal case.

Estate Law. I had a better experience through Just Answer for $5 than attorney for $3,500. She probated will but was unable to provide answers and instructions for the remaining responsibilities as independent executor. She Informed me that as independent executor that I needed an approval from the heirs before I could sell the property and I had to wait 20 days for their answer. Incorrect, I only need approval if I sold under market value. This held up the sale because people didn't want to wait 20 days to see if I would accept their offer.

Contacted justanswer.com because I had a quick question regarding pain medication for my 70lbs pit/mix. He had stepped on glass and was not sure if he still had glass in his paw, made an appt with his vet but forgot to ask if I can give him anything to ease the pain. Tried to contact the vet back, but was office had closed. Vet on justanswer was knowledgeable, efficient and provided great advice! Would highly recommend!

Skype would not work. I was very pleased with the work the gentleman did. He made correction look easy. I will be using it tomorrow. I am excited to use Skype tomorrow. I thankful for his help and will be back if I need anything in the future.

This has been a really big help. All of the math tutors have been fast and have really helped me with school. It's a little pricey but it is well worth the 50 a month. I have told all my friends about this.

Dishwasher repair. Great support. Good advice, clear. Concise. Understood the product and very pleasant. This is my second call for help, first washer and now dishwasher. I will keep coming back. Bravo Zulu (BZ). Good person - a keeper. John **

I recently started using Just Answer to aid me in answers to legal questions for personal and business issues that arise. I have been very pleased with the quick response time and the answers are forthright and professional. I highly recommend this service for small business owners and individuals.

Health question. I had a very good experience with the doctor that chose to answer my question(s).. I needed a second opinion..I truly believe what the doctor told me..I have already made steps to take the doctor's advise..I would recommend this to anyone..Great Job.. Thank again.

I sent in pictures of my Antique Bookcase and Washstand and received an answer about what they were and what they were worth. Now I can sell these with some knowledge. Thank you so much for responding quickly and giving me this information.

I had a number of items from elderly relatives in the basement, and wanted to try and sell them for years, but didn't know where to begin. I saw a pop-up about a free trial on JustAnswer. It has been fantastic!! Glenda has given me info, and prices, and suggestions on how to sell them, and I can't tell you how good it's been. Several items are now listed for sale on an antiques site, and I know they're fairly priced and properly described. Thank you so much!!

This is my first time using this service and I was able to talk to a US and Canadian lawyer in the same day about my contract questions. They were polite and answered my questions thoroughly in easily understood terms. I will use their services again.

Printer re-install on new wireless network. Very knowledgeable, good guidance, very efficient. Done right the first time. Well worth the fee for my tech’s competence and time savings. I was stalled out trying to DIY. Top marks. I’ll use them again as needed for a tech snafu.

The Attorney that I spoke with was very knowledgeable and helpful! I would highly recommend this service. I will continue to use it as I need it. I had questions that were answered but an hour later I had other questions arise and I was able to message the same attorney and get those answers.

I spoke to Mr ** regarding questions on a certain deed/title of a home in Scituate. He cleared everything up for me and was more than knowledgeable on the subject. I had previously spoken to 3 other lawyers that had absolutely no clue what was going on with my deed. I cannot praise him enough for his knowledge and expertise on a subject matter that others had no idea. He was on point with everything he told me to do and saved me thousands of dollars that it would have cost me to hire an attorney for my 85 yr old mother's property. Thanks again Mr **! You deserve all the stars in the sky! Nivea

Injured budgie needed a vet visit. Only bird vet was an hour away. Needed to buy a travel cage just for the visit--more expense. Decided to try telemedicine instead. Doctor ** was very kind and allowed me to text her some photos of the injury. Told me our pet would recover with rest. She was right! Saved me time and money. Thank-you.

William ** professional engineer wrote an extremely comprehensive, succinct, useful response to my structural engineering question. Way beyond what I expected. Overall I am generally satisfied with my responses to questions on this website but this one really stood out. If you have a structural engineering issue ask for him by name!

Robert - ** was great to work with. The organization I work for was given a donation of vintage porcelain dolls. I have no experience in this area and Google wasn't helpful. Robert gave me feedback on what the value was and why. I would highly recommend this service to anyone needing a valuation of collectibles, etc. Thanks!

Loren absolutely awesome. Declared unequivocally my case was a scam or fraud and advised against any further contact with fraudsters. It enabled me to set free from this mob who had nearly conned me. Loren further described how scammers can be an impostor on Facebook and other media.

While in the process of purchasing a used RV a coolant fluid test came back abnormal. I reached out to Just Answer and was connected quickly to a diesel mechanic who provided a thorough and quick response to my concerns. I’ll use this service again I’m sure.

Removing a radio from a car and troubleshooting issues. The help I received was very helpful even though what and how I was supposed to perform the tasks I was told could not be performed...Still the technician was very helpful and polite and informative. All in all I would recommend this site to anyone needing help and finding answers to particular problems.

Dishwasher. I tried to contact GE for some simple troubleshooting and the customer service was terrible. All they wanted to do was sent a service repairman. Just Answer gave me the information I needed, including the link to a part I needed. Very helpful!!

A bad bad situation... I almost lost an important work which was saved. It was on Pages, and I needed to transfer it to Word. But for a while even the Windows adviser thought he couldn't do... It could not be opened, for a mysterious reason even himself didn't understand for a while... But he DID it.... After several manipulations... He was patient and determined. Thank you !!!! I certainly recommend "JustAnswer".

My two dogs have become very aggressive towards each other which led to one getting hurt and needing stitches..I needed urgent advise on how to handle this..I got a quick response. All comments and suggestions helped me understand what I need to do. Great service!

We had several antique pieces as well as pieces of home decor and other items we really didn’t know much about. It was amazing to hear from the experts and learn the history of the items and their current market value. The experts even suggested places to try and sell the pieces that we were interested in selling. The response time was really quick on most of the items. Some items took a little longer or were passed on to other experts that might know more about a certain piece. We were extremely pleased with the service we received.

Doctor ** was very helpful and to the point. He was very helpful, and l can't afford to be a member, or l would. I know if l could afford it, he would be worth every penny of it. I would do this again in the days ahead, for other strong lawyers, and vets and insurance, life and real estate.

I contacted Just Answer in connection I had with Ebay! They said they were not affiliated with Ebay but they told me to retract a bid on Ebay and I did just that! I did not join their club? And cleared that up with them before I went any further and they corrected that for me! Very helpful!

My questions About survivors benefits Were all answered. I highly recommend this service and would use it again if necessary. I found it very user-friendly and my responses were prompt. I very much appreciated being able to continue with questions as they came to My mind and the answers came promptly. I felt very much like I were talking to another person on the telephone!

Very pleasant to work with and I did get my question solved. The whole thing only was a minutes long. I will be using this service again. Prompt response time was very fast. I did not know this service did exist and I will tell my friends. Thank you.

Computer - It was a pleasure to sit back and watch this man at work. He sorted out what was causing it, corrected it and then told me what it was. I would have no problems revisiting his site if necessary and watch him at work again. It truly was a pleasure.

I got an accurate feed back from Just Answer. Took my cat to the Vet Emergency, and everything that was diagnosed about him through Just Answer doctor was accurate. He is now feeling much better and looks like he is on the amend. Thanks doctor **. Will definitely recommend to friends for an assessment.

We chose to talk to a vet on the phone (for an additional $28) but she took her time to answer all our questions. She was very patient, kind and knowledgeable and gave us the right advice to save our cat.

Slideout on 5th wheel camper - I am pleased with the response I received from Randall, he told me exactly what was wrong with my slideout & where I could find the parts to repair it..I received the parts within 3 days, & have it repaired & ready to go camping. Randall was very professional & knowledgeable. Please thank him for me. Kindest Regards, Earl.

Was experiencing problem switching to a replacement printer, Inquired with JustAnswer, they responded immediately and after a few simple, straightforward questions the problem was resolved. I certainly am not computer literate so the simplicity of their responses was very helpful. Great service.

I received a quick and concise answer from Dr. Jill. We have already ordered and received the medicated wipes she suggested. Had I known our answer was only to contact Just Answer, I certainly would have done so sooner. Will use them again if I have questions concerning our beloved Boerboel. Thank you, Dr. Sally **

Had a rather straightforward question about Medicare provider compliance that would have cost hundreds of dollars to get an answer from an attorney. My question was answered quickly by a retired judge with expertise in the area. Thank you, Just Answer!

Got my question answered quickly... and it was on Father's Day. And for a $5.00 trial fee. Needed to know a local township ordinance for building a new home. But trying to find the actual law wasn't easy navigating the gov.org website. The Consultant on Just Answer asked some basic questions. Determined that a Real Estate lawyer was the professional that I needed. Within an hour Daniel ** sent me the link for the ordinance of the specific township. For $5, I couldn't be happier. If I need further assistance in the future, a different type of advice, or more in-depth support then I'm coming back and signing up for the monthly plan.

Updated on 06/25/2020: Consumer Affairs is very helpful. However I received an email from Just Answer and still haven't got my $46.00 back in my acct. The email did say 3-5 Business days and that was Friday June 19th. So where is it? I am very thankful that it's being sent back in the acct. But why is it taking this long. It seems to me, it's a push of a button? Maybe they're waiting for a response from me..I do so love **, the phones are great. In fact I've been thinking of putting my son on it too.

I had a pressing quick legal question. I paid my $5 and waited online for 1 hour for my response. The service kept telling me they were contacting a lawyer. After a very long time, they suggested I hang up and they would contact me via email. They never contacted me and today they charge my account $60! This site is a scam!

This company is a scam and uses very unethical business practices to get money. I have never heard of them, however they hit my AMEX card twice with unauthorized charges. Must be true about the reputation of lawyers! AVOID AT ALL COST!

The first expert was rude and didn’t answer my question. Customer service was fast and gave me very nice expert who understood my problem and answered all my questions. She was nice and didn’t disconnected until was sure I am completely satisfied.

I was very happy with the accurate and speedy answer to my inquiries of the several antique books I have. This is my first time using this app and I called customer service to answer a question. They were very courteous and I feel very confident in this app because of that.

Dr. ** did a very professional and accurate assessment of my dog. He gave me valuable information and guidance in what to do, now a lot and in the future. I will definitely come back to this service. He definitely gave me good advice and peace of mind.

Moose was very helpful in helping me solve the problems that I had with my vehicle. Even though we were only able to solve one problem, he did the best he could with the resources he had to try and solve the other problem. He was great and I thank him for his help.

The doctor was very polite and suggested a couple of alternatives I might try. I cannot comment on their efficacy because I have not yet been able to get out to buy them, but I will certainly do so when the shop is allowed to reopen after the pandemic.

I had technical faults on my car that, although I had diagnosed and as an amateur thought I had a good idea of the problem myself. It was great to interdependently have the views and advice from a professional (Daniel, BMW technician) arriving at the same conclusions, quickly and precisely before ordering expensive replacement parts. Many thanks, Allan.

Recovery email account. Excellent service. However the problem was not resolved due to the outcome being out of the persons control. Contact numbers were given to resolve the problem. I would use this service again to resolve any computer problems. Good service for persons trying to resolve IT issues.

The information I received was helpful in my decision making regarding what to do about loosing my job for no reason during the covid-19 pandemic, it makes me a lil less nervous about how I’m going to support my family while I look for new employment.

Very happy with the prompt responses for my question regarding my cat's eye problems. The expert was professional and courteous in his interactions. Would recommend JustAnswer.com to a friend. This is a quite convenient service for when you are stuck for an answer for whatever problem you may be facing. Thank you.

I found them to be very professional and informative. It was my fault that the problem is not fixed. I ran out of time. I would strongly recommend their service. He taught me how to reset my Apple ID but I’m still having problem with password. But like I said it’s my fault not his.

I had some questions about consumers laws in Canada and the expert I used was amazing and very knowledgeable. The expert was a big help. I tried to do research on the internet but the subject information was so limited. The expert answered all my questions I had. I highly recommend...awesome!!!

IT - MS Office 2019. From the initial problem identification to the final resolution it was a seamless and knowledgeable experience. Prashnath connected remotely to my laptop and rectified my problem and corrected another he identified. Really great professional service rarely experienced these days. All this for a minimal charge - great value.

Had my Jack Russell spayed 3 days ago and incision didn’t look right so I contacted “Just Answer“ and I immediately received expert help from a veterinarian. Thank you to Just answer for the quick response. I would highly recommend this app to anyone. 5 stars all the way!!!

Dog loose on private but open to public property biting. Response was immediate! Super "walk through" instructions and very courteous! And of course I appreciated the answer! (Learned later that owner of dog was told that the dog was banned from the property!) Thank you!

I had fair and detailed advice to help me solve the problem of running water in my motorhome. I had a plumbing diagram, and 2 or 3 possible things that could be wrong with my plumbing and/or water pump, as well as the location of the water pump just in case I need to change it. I rated the mechanic 5 stars for his expert and quick and easy to understand advice. Thank you Just Answer.

Tenet Landlord Law. I wanted to know if it was lawful for my landlord to charge me more money for rent 4 mos into my rental. I was given my answer quickly and professionally and with full knowledge of the laws here in Florida. Very very helpful and thank you.

Finding china pattern. I did not get the total answer I was looking for. They could not tell me the pattern name and I could not find anywhere on the internet that I looked. Thank you as you were close.

I could not be more impressed with my experience. I found this site while frantically trying to find an emergency vet open, and within just a few minutes I was connected with the most helpful and knowledgeable veterinarian, Dr. Terri **. Being able to talk with her about my cat's symptoms as I saw them happening relieved so much of my anxiety. She even contacted me the next day to check in and see if my cat was doing better. I would HIGHLY recommend this to anyone who gets really anxious when their pets are sick!

I was having trouble getting my printer to print. The tech made a detailed suggestion and responded to where I said I actually was in my own problem solving. It made it clear quickly that I needed a new printer. And he even suggested how to find a similar one, and what the updated features were so I could start thinking about what to do. Very efficient process and didn't expect how much he extended care into the situation!

The customer service people was nice and gave me accurate and good answers and got back with me in a timely matter. Was able to answer every question I had. The service is great. So yes I recommend them. Thanks. Have a nice day.

No they are a joke. I called with a fairly straightforward legal question and the lawyer they paired me with (after a non refundable $59) spent the 20 minutes we talked berating me for not knowing the law. It is why I called you idiots...because I do not know the law. After calling to express my dissatisfaction and cancel the on-going monthly payments I was told that I would be billed in perpetuity and my membership was permanent. I had to cancel my debit card just to end my affiliation with this scam. I am in the process of contacting my state's consumer protection agency to file an official complaint. I am out almost 70 dollars and the headache of cancelling a credit card and waiting for a new one. A SCAM. STAY AWAY.

From the reviews it looks as though this would mostly be a good service. I just wanted to note that they give you a 7 day free trial but then to cancel you must notify them in writing via email and the process takes 7+ days or more so be prepared to be charged for that first month after the free trial because the cancellation process will not be completed by the time your trial has finished.

I would give a negative review if I could. This is a scam company. Paid $5 for trial for one week to ask a question to an “expert”. In trial info it said I would be notified prior to being billed when trial period ended. That didn’t happen. I asked a question about the value of some antiques I found in family belongings. It took over 8 hours for a response and the “expert” told me that similar items are selling on eBay and Etsy for $100! I already knew that! I can do that “expert” query! “Selling for” NOT “sold” even.

Used service in Nov, 2019. Canceled membership before free trial expired. Company has continued to bill twice monthly. Adding insult is that original expert did not provide any information to resolve issue. Do yourself a favor and just walk to your window and throw 34 dollars out of it every month.

When I use the service, May 15/20, I agreed to pay the $5 they charge. I NEVER agree to a trial month and I DID NOT open an account. However, they automatically and without my consent, open an account on my name and began withdrawing money from my bank account. Customer representative said today (5/26) that the charges were because I never cancelled the account. How could I cancel an account I never open? Besides, there was a note saying that the $5 were refundable. When I tried that, it directed me to “cancel account”, which as I said, I never created. Additionally, my question wast not answer. The customer representative today (5/26), who did not solve our situation, refused to transfer us to his supervisor. Supervisor

Please don't waste money as it's a dummy service. I have paid for trial and it always says 8 mins wait and it's been day and no expert replied back. Should Be careful with these false sites. Once the payment is done, no one replies.

Family dog had a unusual spot. We kind of figured it was a bite but was not sure. My daughter in-law wanted to take him to the vet. But was not really feeling the vet because a misdiagnosed before that cost $1909. Check with Just Answer and the vet was on point with what we thought and saved us a lot of money. This site is great. I have used it for my cars, attorney and now vet and have not been disappointed.

The lawyer was able to give me the info that I needed, within minutes. And also gave me the direct link with the explanation. It concerned a messed up unemployment claim. For 2 months I had been seeking help from the CA Unemployment system, with no success. Excellent work! Thanks!

I do a lot of technical repairs to cars and boats. The techs on Just Answer are usually able to tell me something that I really needed to know that is well worth the money. I pay the $35 monthly subscription for unlimited questions. I sometimes go 3 or 4 months without asking a question but then I am comfortable asking several in a row about something I would pay a mechanical shop $1500 to repair or pay a marina $1800 for what I can get done myself for $100. Try to request the specific mechanic for your type of car for tough questions to get the best answers more than a general mechanic but their general mechanics have hit the nail on the head with the right answers the first time also. I even needed a cervical disc replacement/neck operation and got a neurosurgeon to give me some advice. For lawyers try to get one in your state for the right laws. In general well worth the money if you are a DIY.

The vet was quick to respond and was very helpful to answer questions about what she felt was happening with my hen. She can't likely be saved but it was helpful to talk to someone knowledgeable and not have to spend hundreds of dollars in consultation. I would call again!

Answering machine. Couldn't figure out where to look for my answer. Pete was prompt answering and although I was disappointed in his answer, I knew I couldn't retrieve a phone number. Thanks so much and now I know where to go for an answer.

It was outstanding!!!! This is the first time using this site! I highly recommend this site!!! My mechanic was awesome!!!! He quickly responded to my questions!!! My concern is safety!!!! The airbag light in blink!!! I learned that when that light is on the entire airbag system is disabled!! I just made an appointment with a Nissan dealer but they can’t fit me in until next Tuesday!!! Thanks!!!! God bless!!!!

I signed up for a temporary membership, to ask a question about a feral cat that we feed. It took a couple of hours to get a response, and I had left my computer, so I didn't immediately get her response. But, in the morning I had several emails with helpful comments on my question. It put my mind at ease, but I don't know that I would continue with the service. I really prefer to talk directly with the professional people I deal with.

My questions were answered promptly, professionally, and competently by the lawyers involved. I am quite pleased by the responses. They allowed me to formulate action plans well within the bounds of the law, and to pursue a course without ambiguity or uncertainty.

Bosch dishwasher. Tyler was awesome. My dishwasher was showing E24 error. He walked me thru the process of checking all the options that could be causing this. After, he told me the motor was trying to pull too many amps. He said to run a 30 min cycle and if error comes up it needs new motor which I could do myself by taking the dishwasher apart, but I didn’t have to because when I ran the cycle it worked!! Yay???? THANK YOU!

Dog eating chocolate. While I was on hold with animal poison control for over 40 minutes and they wanted to charge me $75 just to talk, this vet answered all my questions and pointed me what to do and what to look for. Very professional, very fast, very accurate! Definitely recommend.

I was extremely frustrated with MS Outlook 2019 software not sending or receiving email. Numerous errors were seen when I tried to correct what was happening. It was a product that was nonfunctional. I was completely at my wits' end. I luckily found JustAnswer.com when searching online for help to resolve the problem. The tech expert that I dealt with was extremely knowledgeable and had great patience. He continued without a hesitation to get Outlook working like it should. He was gifted with the intelligence to find the exact solution to fix my software glitch. I recommend this company highly! Not only did they fix the problem that was occurring but also they did it at an extremely reasonable cost.

They give you good answers fairly quickly and efficiently. Though the price is a little bit expensive. But still great advices, that can really help you down line. It's like having a guidance counselor about life. Also they answer pretty quickly and efficiently, which is a huge bonus. You do not have to wait long time.

Help with Iphone Password Resets. For an old non-savvy digital older adult, resetting passwords on an iPhone is not so simple. The Just Answer Tech Advisor was very helpful in solving my problem - quickly saving me a lot of angst. Well worth the fee.

My military attorney was prompt, thorough and answered all of my questions. He even asked if I needed to speak with him on the phone. He was very conscientious and asked if I needed more information. I gave him a 5 rating and would definitely use him again. I'm in New Zealand but when I checked international, it said form failed.

I was happy with the emails that I had with Wayne. I asked questions and received answers in a very short time. I was able to send photos and had my answer almost immediately. I was very happy with the feedback from Wayne and would highly recommend him for a fair and honest appraisal. I will refer my friends to him and the JustAnswer website.

I had questions about a forklift I just got and what to do as far as charging it up enough to move. I was passed on to Curtis who answered all my questions and then some. I am very impressed with this service and am so happy to have found it. Thank you!

I had two experiences with this organization. The expert was unable to identify or give me info on an antique lamp I inherited. The second item, a Navaho rug was identified by age. The value was significantly different when I contacted a person that sold Navaho rugs. They gave me very specific info on the origin of the rug and gave me a value range that was 1500 to 2000 higher than your expert. I figure it’s better to do your own research.

I came to the site with the understanding that I could get a question answered for the introductory fee of $5. I used that service but did not need more. I was unaware that I would be charged a $60 membership fee shortly after (obviously I was not the only one who found this unclear, if you look at other negative reviews).

I purchased a tv remote and after programming it the right arrow button would not work for Netflix. I returned it and got another one with the same problem. After contacting the company whom made the remote to get help, I was redirected to Just Answer. I had to pay $5.00 for a trial and they apparently signed me up for a monthly subscription fee as well. After explaining my problem with the remote to Kaiser, I waited for a response for approximately 12 hours. When he did respond he gave me info on how to set up Netflix on a PC. I do not have a PC in the house. When I tried to respond to his reply, I couldn't and was directed to rate him instead. I then went and had the monthly subscription cancelled, which I received an email confirming this. I then tried to get the $5.00 refunded. This took me about 2 hours of trying this morning.

Charged $46 for non-refundable membership I did not agree to plus $39 plus $1 to answer a simple question. You also attempted to charge to another credit card I never gave you. I demand refund of $46 membership never agreed to.

The person who helped me was able to get a non tech person to get two devices to be in sync with each other. I consider that quite a fete!! I'm glad you are available for help. I know where to go for help with tablets and phones next time I need it.

Legal aid. Very easy to use, less stress, no appointments, no waiting, get things done at home, very helpful reliable source. No mail, everything is kept private, don't have to worry about personal matters fallen in the wrong hands. Thank you for the new experience. I would recommend it to anyone.

Won't use again! Steve said numerous times he'd send me my hard copy appraisal but never has. I really think my appraisal was cut & paste from eBay. After the fact, I wasn't able to verify the 2019 & 2020 values & asked him to give me item numbers so I could check with eBay, but he never did. Said he stood my his info. Many of the rare Hope bears are listed for under $10! I should've checked out eBay prior to committing the $5 & $45 fees. (Thankfully, I was allowed to cancel the $60 membership) Lesson learned!

They helped me get my Skype account available to me again, after my computer crashed and I lost access to my user name and password. I appreciate the help. My computer failed suddenly and forced me to buy a new one. So this made for a very awkward transition as I lost important passwords for various things.

Have more than one FB page, wanted to know how to delete it. Cody was extremely helpful. I'm not good with phones, he explained it where I could understand what to do. He got back with me to make sure I was able fix the problem.

Jetta, my Son's year old 75 lb pitbull got into a bag of peanut butter M&M's. He panicked, I searched Google and was connected to Just Answer. Within minutes I was chatting with a vet, Jetta is fine! Thank you Just Answer, I'm very pleased with this site!

I finally had someone who not only answered my questions but asked the questions needed to point me in the right direction. I had called so many attorneys and never got an answer but he was incredibly helpful and professional. The people on here always are great about helping and not being judgemental. Love this site.

Pool pump timer outlet. William S. in Electrical was very helpful in giving me some things to troubleshoot. It ended up being my GFCI outlet was bad. Replaced it and everything seems to be working fine. The pool pump timer comes on when it is supposed to and my pool is sparkling clean.

Ignition and oil pan. I got answers I did not get from several mechanics here in my own town. I went to several places. Did not get answers. Instead they came up with a new cause and was not satisfied. He showed me a schematic of the problem. I Understood much better. Happy.

I called the Saab Doc who provided excellent guidance and advice on how to repair and sell the vehicle. The smoke test will trace the gas smell leak that needs to be fixed. Detailing the vehicle prior to photographing and placing on Craig's List was helpful. Providing an idea of the value of the vehicle also made the decision to sell much easier. One could not ask for more. Thank you for being available and providing an honest opinion.

Unwanted emails that upset me. I found many people asking about the same thing, but nobody had an answer when I searched the internet. Finally I was transferred to Just Answer and received the solution in an hour. I now have peace of mind when I open my phone.

I've been asking the same questions about my dilemma with numerous reps over the phone at the immigration and Every time a different answer and not one consistent. I got very lucky when I came across the Just Answer website. The weird thing is I wasn't even thinking about my dilemma at all. It was like a miracle that it just popped up on my phone and it caught my attention. I was like, "Ya right" but I took a chance and did the trial. I'm so glad I did!! In a matter of minutes I got all the answers I needed and got educated at the same time. This service is legit and it definitely saved me from stressing out more and time. Thank you so very much!! I recommend this service to everyone who has ANY and ALL immigration concerns!!!

Tech ** was excellent in giving me a website that fixed my problem... woke up this morning to no pop up windows from 'Outlook Re: my hotmail account'. I was a concerned about providing my credit card info. I appreciate the answer to my problem... but request 'STOP' BECAUSE I RARELY HAVE COMPUTER PROBLEMS. PLEASE DELETE MY CREDIT CARD INFORMATION... and send me an email that 'Just Answer' has deleted my credit card information. Thank you.

Nathan was very good verbally helping me to try & fix my microwave. Very patient, step by step, taking it apart as this 80 year old woman replaced the 2 fuses. Clock now worked, lights worked, went to reheat and it went “poof”! He was again available after we thought it was working again, only to learn it cannot be repaired. Thanks again Nathan.

My dog Sparky infested deer repellent. He vomited twice and then became lethargic. I was very concerned, found out about JustAnswer by googling and their professional and Efficient service as well the vet they matched Sparky with was perfect. He was knowledgeable, compassionate, a good listener. Put my mind at ease, Offered great practical home remedy, and made himself available free of charge for the next 4-5 hours. So grateful for Dr. Scott ** and JustAnswer. Here is picture Of Sparky happy and energetic the new to say after consuming some rice, boiled chicken and yogurt. Thank you.

I was able to get an appraisal within minutes of a painting that I suspected had some value and was sitting in my storage room for years. It turns out my $15 estate sale find is worth more than $1000. Good use of my shelter-in-place time.

Prixma 3200. We are very pleased with the results from our phone call yesterday. Satish ** quickly remotely fixed our printer. It would not print red & we could not access the cartridges. After several attempts we contacted Canon. $5.00 very well spent.

My 20 year old cat is having constipation problems, vets sent him home after 24 hours of treating with not much hope. Called Just Answer Vet for some ideas - was given a wonder array of options with home remedies - greatly encouraged. Cat today is seeming better, eating better, so truly hope we have success. If not, a least I know I tried my best. Dr. ** is extremely encouraging with wonderful advice.

Rebecca the Vet. She was very helpful when our puppy got sick. She let us have peace of mind that she would be ok and gave us some things we could do to help her through it. She also said she would check back in with us today to see how she was.

After numerous emails to and from a certain Travel company who would not refund monies owing, a short phone call with Leon helped me with all questions I had. His advice was very valuable and explained what l was entitled to and how these travel companies work. Thank you????

Verifying WhatsApp. I waited a day but I was helped quickly. I received the help I needed. I needed a verifying code and was having trouble getting it. I then received it via my email. The people were really helpful. I will surely use them again if the need arises.

Thank you for the quick and precise diagnostic evaluation. Your recommendation immediately addressed the issue and you walking me through with instruction worked perfectly. The technician was very friendly and patient with me. I would highly recommend JustAnswer to my family and friends.

I am so thankful I found Just Answer! I was googling clinics to potentially take my dog to. We didn’t know what happened to her back. Thankfully we found Just Answer. I asked my question and got paired with a wonderful vet. They were quick to respond. It was easy to text the pictures. They diagnosed correctly (my dog had a “hot spot”). I ended up googling and finding a medicine spray that stopped it from getting worse (once the vet told me it was a “hot spot”). Now she is healing and we saved so much money and time from avoiding a trip to the vet! Wow!! Thank you!!!

REMOTE CONTROL. Mine was a fairly simple problem but nevertheless it was causing me stress and with a click of a few buttons I came across JustAnswer and they showed me how simple it could be, all sorted within minutes of connecting with the expert.

I found this very helpful specially when I was in unable to get a hold of my personal vet. I was able to make sure my dogs were going to be okay and I was able to get a quick and accurate response to my situation

I like the fact that the initial fee is small and that I was warned there would be a monthly fee if I continued with the service beyond the first seven days. Fortunately for me, the first tech person I spoke with was able to answer my question.