JustAnswer Reviews

The attorney I talked to was great and answered my question. The company itself is crap and sign you up automatically for their monthly service and then won't refund you for it. Read all the terms before making any purchase. Buyer beware.

The response was quick and efficient. I would definitely suggest Just Answer to anyone looking for legal advice. Information provided was detailed with options if the original suggestion was not successful. One definitely felt your concerns were very important to them.

The answer from the 1st rep was insufficient. I asked for a second opinion and the 2nd Tech instantly advised how I could solve the problem. He remained online while I sorted out the problem on the other computer. Thank you, Cody.

I was requested by a friend to look into his stimulus check whereabouts. So I contacted your website. I was given the appropriate information and passed it along to said friend who seemed to understand. The ball is in his court. Thanks!

I was able to speak over the telephone with Attorney ** for a nominal fee. He was extremely knowledgeable and a great help. He provided me with a trove of information. I. Would strongly recommend this service.. It was so well worth it!

Based on my last experience, I strongly recommend JustAnswer. While wondering at night from having a serious disease, JustAnswer relieved my worries and got me a fast description of my case from a specialist. Moreover, he prescribed an over the counter ointment that helped a lot. I’m grateful to the team who provides us such service.

The doctors are good and considerate. They have relieved my worry for 2 weeks of my skin itching which I thought as some invaded things causing the problem. One specialist even asked me to submit the photos of my skin, for his accurate diagnosis. Thanks very much.

I have been trying to figure out how to power four thermostats from the 24 V available from the heating system. I had the installation instructions and read them over carefully, but there was no information about how to power the thermostats. I also called the technical support number and got no help. Then I called Just Answer and got the information I needed within 10 minutes.

We were out of water due to storm and fighting our power going off and on / when the power came on we rushed to wash a load of clothes and then realized after starting it we were still without water - the front load acted as if it needed to drain the water therefore it would stop so trying - I wasn’t sure who to call in the middle of a winter storm but I found Just Answer and they answered right away and quickly solved my problem - the washer went into flood mode and I just needed to let it complete that mode and it would stop and unlock the door to Start over when we had water!!! The service person who helped said this info is not in the Manual - but they had learned it a while back as repairmen!!! Thank you Just Answer. I was back washing within 15 minutes!

Just answer took care of my problem almost instantly. My computer got lock up and a message said it was from Windows but Just Answer told me not to call it and to just closed the computer and re-boot. All is now good,

Dr. Jo was not only quick with a response in the situation, but had the concern to follow up the next day to be certain Dollar wasn't suffering any ill effects from the previous day's experience. I could not ask for more.

Car went into reduced power and I, like a fool started throwing things on it. New throttle body because it didn't change after a thorough cleaning, then new ETB didn't change anything after every relearn procedures known to man didn't help. I changed the accelerator assembly and that didn't change anything. More relearn procedures. Nothing. Wire and connection check for hours. Finally got ahold of these guys and my genius/mechanic quickly figured out what was wrong,.. The new ETB with built-in TPS that you can't replace or tamper with, WAS DEFECTIVE. I never saw that one coming.

JustAnswer.com is a sophisticated discussion in itself. The company presents a communication with customers giving them total opportunity to ask many questions about the company's business. Then it becomes possible to proceed forward into a sophisticated discussion about completed business.

93 ford ranger, had fuel to fuel rail, spark, not starting, did checks per tech, then resoned with info, Then give me more info to check and did this several times until got results. Got info from Just Answer tech. Good people and fast response, thanks for all your help.

Just Answer was great at fixing my issue with my app on my smart tv. They kept at it until the issue was resolved.. I would recommend them to everyone. I definitely will use them again if I have other issues.

I asked Mechanic Mike V. about an issue with my Hyundai. He was very polite, knowledgeable and gave me the correct diagnosis. Mike explained it in a very easy way for me, someone who knows nothing about cars, It could’ve been one of two things and he told me how to figure out which. It was only 3 messages with him until we were done figuring it out. That’s amazing for someone who’s not there to see or hear the car. Thank you so much! I will definitely be using this app again!

The discussion was through text and handled very straight forward which is exactly what I needed. I was looking for guidance and received it. The program tried to sell me on a phone call for an additional price but I simply stated, "No thank you" and for what I paid for with the $5.

The China flu has made it particularly difficult to have face to face conferences with my local vet. Dr. ** provided excellent insight and suggestions to bring my little doggie some relief from what is very likely an allergy problem. I have signed up for the monthly service in the great hope that my future inquiries are as well handled. In the old days, my vet had enough confidence in me to allow my presence during most procedures, including invasive operations, whether my dog was conscious or anasthised. Now, with the panic over the chinese virus, I can't even get in the door to pay my bill, let alone to give Bella assurances while the professionals are struggling to care for her. I liked the one on one with dr. ** and his sound advice. I hope the service remains as good.

The attorney was helpful. Unfortunately, the pandemic is making it difficult for us to pursue. His advice gave us options and we weighed out what would be the outcome to see if it is worth going to small claims court.

The negative cable clamp on my 2015 Chevy Equinox would just not release. After discussion on how and simple procedure we confirmed it just would not come off. Discovery Chevy placed a sawtooth edge on the backside of the battery post. This would keep the clamp from releasing. New procedure, You need disassemble the clamp so the bar can move over past the sawtooth marks. Thank you Auto Doc 1.

I am very satisfied with the service that I received from both the Just Answer staff and the pharmacist that contacted me. They answered my questions thoroughly and thoughtfully. Thank you all for being there that early in the morning and treating my question with such importance.

I have backyard chickens. There are no livestock vets in my area as I am in a suburb of a large city. One of my chickens became suddenly lame. My only option to diagnose the problem would have been to spend a fortune on an exotic bird vet which was booked out over a week. I was able to get guidance to treat the problem almost immediately. This problem may not be reversible, but I have the information that I need to treat the chicken, keep it more comfortable so hopefully it will recover.

First of all, this term "share the love" is ridiculous. It is overused. I had a wonderful experience chatting with a Vet and it went great. She gave me very useful information and I have already followed up on her advice. I chatted with Dr. **.

Bart helped me get my truck fixed. I didn’t know what was wrong with it but he told and showed me what I needed to fix. Thanks again. I would recommend this site to my family and friends. Thanks for Your help. John C.

I have contacted Just Answer twice now and every time, I feel I am being heard. They wait until you've given them all the information before providing Professional and Compassionate advice. My current Doctor has not been as accommodating as these doctors have been! Thank you!!

Dealt with several appraisers, each more thorough than the next. We have so many items that we were so curious about. Scouring the house for more!! The trial membership is perfect for our needs. Very prompt with detailed replies... Already recommended to a friend!

I needed a 2nd opinion as to my cat's intestinal inflammation. I got a quick response and excellent information that I will take to my vet appointment tomorrow. Things might not work out the way that I wish, but this information was true peace of mind that I'm doing all that I can to save my precious cat.

I have a gas Maytag 850 series double oven; the bottom oven stopped heating, but everything else worked. I live in a rural area - Maytag repairmen are hard to come by! I found Just Answer, chatted with Mark M, and he diagnosed the issue as an igniter problem. He found the part # & even looked for its availability online. It doesn't seem to be available anywhere, but at least I know what I'm looking for. What a handy service!

If you were not aware what you were signing how to go about it which it becomes voided. Unaware such contract. No idea it was a loan. Not explained to you. So it was made clear what to do. It then becomes voided.

Highly recommend. This site they were very caring and understanding, especially helpful with explaining things like diet how it can help all illnesses. They spoke in human language not medical which was reassuring as well loved their advice. Very happy customer.

At first I thought it might be a scam since they asked for my credit card info for a $5 trial fee. The customer service had been so fast and I had been treated so well I decided to do it. The technician was patient, understandable, and gave simple instructions. He also stayed on the text until everything was complete and working. Then instructed me how to cancel my membership and get credit. I might join now as they will help with so many questions and I WAS really impressed with the service!

Quinnlee had digested **. They responded quickly and had answer to what to do. I felt they really cared and eased my mind. Even followed up. Awesome. Would highly recommend. Thank you. Quinnlee is Ok. The price for information was well worth it.

Finding this site saved me time and money. The whole process was quick and easy and if I have more questions I know I can come back to JustAnswer and get the help I need. Great online help, and very affordable.

Needed legal advice to know how to proceed with being runaround by LTD making a decision on my claim. Given resource material that was very informative with how I should proceed. Ease of using this service worked well with a quick response from your representative.

I just used their services and I must say they are very professional. I required a refund and they didn't hesitate to give me back my money, what a nice way to treat clients! I can't recommend them enough. If you want a platform that connects you to experts use this site. They are very prompt and they have no problem giving you a refund.

I looked everywhere to find someone to help me appraise tons of Antique Asian Ceramics. I was so frustrated. I came across JustAnswer and they put me in contact with an appraiser in the antique Asian field. ASKDAN has been awesome helping me appraise everything. Wonderful experience. This is my new favorite website. I have veterinarian questions I'm going to ask as well.

Quick, easy session. The tech went straight to the problem, fixed it, and set me on the right track. I will look forward to using Just Answer in the future. Also, the tech agent was very pleasant and easy to work with. Good job! Thanks.

John ** helped me understand what was happening, helped me understand some jargon words and helped me find, the next best step. Helped me secure that next step. Law is not my forte, I get confused, and misunderstand! John made it very easy for me, both chatting and a phone call. Puts my mind at ease, ready to soldier on, with the rest of my life! Thanks again!

Nora was fast, friendly and efficient. I wanted to know how much the two all books that I have would be worth and She got me the information in a very short time. It was a very pleasant experience. I would highly recommend this service to anyone.

I had simple question sale of a rental home with respect to renewal coming up of yearly Lease - should I convert it to monthly or else idea? I got an answer and a second opinion. This was fast. Within minutes I knew what to do.

It took a while and communicated with several JustAnswer experts but I finally got one that helped me. It was simple, I found out I needed a card reader to download photos from my camera to my computer. The first experts asked very technical questions that I could not answer but the last one seemed to understand that I was not a computer expert and asked simpler questions.

It cost me $5. It was one of the best spent $5 I've ever spent. The mechanic I worked with was very helpful and was able to give me the information I needed to complete the repair myself. I am a "shade tree mechanic" and I keep track of how much I save by doing it myself. With the help I received I was able to complete a $30 repair from becoming a $300 repair. Very happy customer here.

Had issue with hot tub. Quit running and message - run pump purge air. Everytime I reset the pumps would not engage. The reset would trigger. Found out electrical problem and new part on the way. Thank you for your help.

The lawyer came on right away, took all the details of my situation, said he'd be back with me in 10 min after he researched it: he came back with detailed instructions for me. I am very pleased! Highly advise to use!

He was a great help solving Teams, but gave me a link for Zoom. It took quite some time on my own to discover that my computer won't support Zoom backgrounds without purchasing an actual green cloth of some sort.

I was in a complete panic when my dachshund ate a **. Luckily I found your website and Doctor Michael ** came to my rescue within minutes. Thoroughly explained everything to me in detail. I'm so grateful to him and your website. My pup is doing well. Thanks again.

If you want a friend or someone to chat with, go ahead and pay them. If you are thinking you will be chatting to find out something legit, they will only follow a script and want you to pay them more to string you along! They got one star because it wouldn't let me give no stars.

I signed up for their 1 week trial offer which they advertised would allow me to ask as many questions as I wanted for 1 week for $5. I only wanted the answer to 1 question, and getting that answer was worth about $5 to me. Instead, after I submitted my question, they said it had been routed to an outside expert who would contact me shortly, which he did, and he sent me an answer, but said it would cost me $34. That is not what I signed up for, so I immediately cancelled the Just Answer membership, but am still unsure if the expert is going to try and charge me $34. DO NOT JOIN JUST ANSWER unless you have more money than brains and enjoy being charged large and random amounts of money!

Excellent service. Oven power shut down months ago. Finally decided to see if I could find out problem. I googled it and went to Just Answer and Austin was able to direct me to fixing the problem. Voila!! All fixed. Saved me so much money. Thank you.

I kind of knew the answer to my problem but it was good to hear an expert opinion to be a little more positive before making an expensive purchase and it not be a fix. Today's computer and electronic vehicles are a nightmare. Thanks.

We were in the middle of a snow storm after hours for any vet in our area. My dog Trixie ate some of my medication that fell on the floor. I was concerned and signed up for JustAnswer.com. They walked me through the process and I had a vet calling me in a few minutes and scientifically walking through why my Trixie would be ok. Thank you.

I wasn’t sure if my sister’s dog accidentally ate rat poison near a city tree and I was frantic for fast info. I was connected to an experienced vet in less than a minute and she gave me urgent info and advice. I then took Ollie to a local vet immediately and his life was saved. The vet expert I was connected to was very compassionate and concerned and asked for follow up. I was so glad to have access to an expert immediately. Thank you!

I had a concern regarding a radiology report I received and the doctor I spoke to was very informative and kind. She explained everything to me and I felt so much better about it! I was having a hard time getting in touch with one of my doctors to talk about my report. But using Just Answer was easy and fast! Thank you! I would highly recommend.

Honestly it blew my mind at the amount of knowledge that was at my fingertips instantly as soon as I made first connection. As someone who has multiple legal matters in multiple states and jurisdictions to tend to this technology was invaluable with much-needed information

I had inherited several pieces of china which I felt could be valuable. I am not near a city where I could ask an antique dealer or Antiques Roadshow. I needed some idea of their worth so that I could pass them on to my children. I was quite pleased that a professional could assist me when I sent pictures to them.

Was having issues with colon, thought it might be appendicitis so asked a doctor about symptoms and what to do with this current pain. He provided me quite a lot about issues it could be, symptoms to look for and treatment if symptoms persisted. He seemed to show enough empathy that I felt valued as a human being. BTW, his suggestions worked 100%.

Great site to get your short answer quickly and reasonable cost. However, the answer sometimes get in wrong direction because the experts don't really understand the questions. There are excellent experts and also social expert. You will need to state your question clearly so that you can get the correct answer. To get the best answer, the question should be short and specific.

Travis came up with good ideas for troubleshooting I did not see elsewhere (check heater and thermostat that operates the heater). He was persistent and wanted updates for several days to ensure it was fixed. Very satisfied, very satisfied.

Sarah was amazing, personal and very professional. Her help not only answered all of my questions but covered more also and was so kind in doing so. I am more than happy with her service. Thank you so so much.

I am a foreigner and I have used lawyers hired from a firm to answer my business questions. They charged me over $4000, took them over a month, and the answer was literally we are not sure about how to help with your circumstances. I found JustAnswer, paid a small fee and get my situation clarified within one day. I modified my question and asked 3 different lawyers, their replies all indicate the same answer. Really efficient, really effective, really professional! I am super happy with JustAnswer!

Was very quick and helpful. I would certainly use this again. Thank you. Especially in these chaotic times not having to make appointments and travel it is a very useful tool to help sort out problems. I would certainly recommend this.

Very quick response from appraiser expert. Lots of extra information provided. Helped to educate me on the item. I feel it was a very fair and accurate appraisal. I will definitely be using again and recommend to all my friends. Thank You.

Billy was great in telling me the best method for installing the humidifier to the furnace. His expertise and knowledge were exactly what I needed. Even gave me trouble shooting advice if there’s not enough humidification. I will contact Just Answer again if needed.

I was curious about 2 items both toys and I was given accurate information about both the cubed puzzle and the fire engine both received from my mom and dad 20 years ago. Both were valued between 20 and 60 dollars but I feel it was worth the time to check it out.

Engineer John C was extremely competent, professional, kind, patient, and an insightful problem solver. He deserves 10 stars if this rating were possible. Unfortunately, my 5-star rating was erroneously recorded on JustAnswer as only 1 star. Please correct this error, so John C will receive credit for his superlative service. After not having had Wi-Fi on my IPad and iPhone for four weeks and after spending many, many fruitless hours with EarthLink tech support that was unable to solve the problem and after trying 4 new modems, I feared the problem would never be resolved. Needless to say, I was thrilled when John C diagnosed and solved my problem as soon as he looked at my “Settings” screen. Please commend John C for his outstanding service. I will certainly recommend him and JustAnswer to my friends.

A mistake in billing and communication. Just Answer corrected it upon request. They did respond immediately with its Experts initially. Several Experts were in the mix. It all started when an effort was made to return a non ordered package to Amazon.

My microwave would start running and not turn off soon as I shut the door. Within 24 hours I was given the most common answer to my problem. I was asked question to better determine my situation. Then they responded.

I wanted advice on next steps based on lab results and history of thyroid cancer. I got a response very quickly, the Dr asked follow up questions and gave me good thoughts on how to proceed. Gave me peace of mind and gave me reassurance with my original decision.

We had a weekend emergency with our children's beloved Guinea Pig. The doctor was very thorough and helpful. He gave advice, and helped us get through the night. We did have to go to a vet, but this service was very helpful in our time of need.

Was very helpful and fast in helping me. Gave me good information on websites that I could not find. Also what my next steps should be. I know they will be there to help with anything I may need to move forward.

Thank you. I had a good experience even though we were not able to fix my problem. I thank you for trying. I thanked the tech and closed out, I have tried the suggested solutions but they have not worked. Been up since 6:00am still not working.

Really great response time, excellent advice, and Dan is very knowledgeable. I'm a retired paralegal with over 30 years of experience. So when Dan and I engaged, I could tell that he was the real deal. I felt comfortable as we began to communicate through text messages. There was no pressure. After a few exchanges I felt confident enough to move forward towards a resolution, and by the way, the price is comparable too. I highly recommend JustAnswer. Will use this website if any new legal issues pop up.

I have a few antique items handed down to me by my grandmother and wanted to know more information about them. It was fun to find out some history about those items. I was also given a resale value, but would never sell them. Even the dish that was only valued at $14.00 to $18.00.

Trying to find a replacement part for an old massage chair to prevent having to discard it SEEMED impossible. The JUST ANSWER TECH did JUST THAT! Although there must have been other calls waiting, the answer came within a very reasonable time. Cost was minimal, and rewarding the results with a tip for the technician was a pleasure.

Bottom line is this company does not perform as promised. I recommend avoid this company and their alleged services. They are bad, very bad and just plain bad! In fact they are so bad that even their grammar is bad.

The JustAnswer Associates were very professional and honest towards assisting me with my situation. Whomever, kept me in loop of every aspect of my concerns. Future concerns and problems arise, I won't hesitate to contact JustAnswer.com. Continued success throughout the journey ????

Had a quick question and was able to receive an answer almost immediately. Had a quick dialogue with tax expert to get my answer. Would recommend! A very good experience. Glad I came across this service. Would use them again in the future.

Your appraiser was very prompt and courteous, in fact very personable. I believe she was knowledgeable of the subject. I have a number of other items that I expect to enquire about in the coming days. I may also ask questions about international travel and laws covering importation of certain antiques.

Your staff was able to recoup when my limited knowledge of how to go about the process failed me. Apparently as humans grow older they are also like computers and the brain suffers from information overload. Thank you for your help.

Although I was on the phone a long time, the lady who helped me (Maria) was very professional, helpful - and patient with me. The problem wasn’t resolved, but I did find out later from the News on TV, that there had been a major outage with Verizon & other companies here on the East Coast of America that day. But thanks so very much to Maria for everything.

I am quite satisfied with the info I was given. That the estate would be liable but if there was no estate, then you would not be liable. Debra was very nice to communicate with and I would recommend, Just Answer.

I recently purchased an new Apple MacBook Laptop and wondered if my new laptop would be compatible with my Canon TR7520 Printer. I received the answer from JustAnswer.com and received excellent service and now have the printer installed. I didn't have to do a thing. The printer and laptop were compatible and I didn't have to do a thing! I now have the printer installed and am able to print documents, letters, etc. I am a very happy customer and Rate a 5 star rating.

I searched for an answer to a coding problem before my exam in Java. I could not find anywhere any answer. I discovered the "Just Answer" site, got registered and in minutes I got the answer to my problem. Quickly and precisely. I warmly recommend it. I will surely use it again. Thank you "Just Answer"????

Just Answer was very helpful with what I needed to know about whether a debt collector can take money from my bank account to settle an account from over seven yrs. ago. This is a great way to get info without paying a fortune for it. I have used it before to find out info on a freezer problem, very helpful. I will use Just Answer again.

They ask you to pay one dollar to start and then 39 to connect with a technician to come in on your computer and fix it. Then he disappears. I guess I should be happy they didn't take more from my credit card.

Patient and understanding customer service which I appreciated. I had to keep going over some of the required steps that involved submitting my situation to then receive a code that was used to move forward in the ability to finally get back in to my Outlook.

My question was answered quickly and I was comfortable with the response. Happy to say Miley is doing very well and I do believe is in recovery mode. Thank you. It was a comfort to know I would not have to wait until local Vet opened in the morning to get the right answer.

I was very satisfied with the Lady who helped me with my question of scam emails....she was quick to respond and confirmed what I figured might be happening. I would recommend you to anyone....this is not my first time using your help and I am happy to tell my friends.

Just Answer bends over backwards to help. I was quite ImPressed with all the attention and care they gave my problem. I highly recommend them and will surely use them again in the future when I get into trouble with my software.

Over the years, with few exceptions, the JustAnswer team of experts have provided help that was timely and useful to invaluable in a wide variety of areas. We have had help with medical emergencies, heating emergencies, legal issues, copyright and trademark issues, and more. What a great resource. We are so glad we found JustAnswer.

My dog had been up half the night vomiting. Because he is small (a Yorkie) I was afraid to give anything to him. I contacted Just Answer at 4:00am and within minutes I got a text from a vet tech. She was very helpful and told me the exact dose of what to give my dog. He immediately stopped vomiting after I gave him what she recommended. I can’t tell you what a relief it was to talk to someone at that hour of the night. She was very professional, polite and kind. I highly recommend this service!! <3

I needed some information about this company because they were asking for insurance coverage for their different personal accounts because they had been experiencing some hacking. This was not mentioned to me before it was open and they put a lock on my account until I come up with an amount of money that I do not have and I was hoping to find out was there some legal recourse to deal with this and was this a customary procedure. I'm thankful that someone did answer I did address my question however it did not give me a solution. I did not find out if it was a customer procedure and was total perhaps I could contact a securities officer in the country where they are located so I did not get solution to my dilemma. I am unable to contact an out-of-country law office so I do not feel that I was helped all that much.

My dog has had an intractable ear infection, and I couldn't afford to go to the vet. She has seen the vet for the same problem several times, but the antibiotics didn't work and the fungal infection returned. A wonderful vet got in touch with me right away, and suggested a home remedy that probably saved me hundreds of dollars at the vet. She couldn't have been nicer or more helpful. Just an comforting experience all around.

The information provided was fair and accurate. Lori was quick to respond and empathetic of my mother's situation. With this information I was able to guide my family when choosing a lawyer to represent her case. I feel confident the case will be resolved with a positive outcome. Thanks so much!

I was quickly guided to the proper resource and within an hour I had contacted the best person to help me with my needs. The operator knew what I needed and was very helpful. Cheers to Just Answer. Very grateful.

I am giving 4 stars because while the service I received was great, your online platform needs work. The questions were sent to me via text and email simultaneously. Very annoying and confusing! I finally just answers via text. Pick one or the other, not both.

Technician remotely connected to my computer, in a few moments discovered the issue, which was resolved. I'm a happy camper again, and stress level sharply dropped. Would recommend to a friend. Thanks. I struggled with this for almost a week. Wore me out. Very happy with the results, Thank You.

After looking around for months to get an answer to my search for my transmission, I was amazed when I discovered this site. My mechanic was so professional and understanding of my need it was such a relief. I will not hesitate to recommend my friends and family to Just Answer. Thanks a million!

I wanted some information on a set of vintage plates along with information on their possible value. The response came back promptly and provided excellent information and suggestions on how to sell the plates. It was also written in a very friendly and helpful manner. I recommend this site highly.

Had some art that didn’t have a signature. My appraiser found it in minutes this app works great. Would definitely recommend to anyone needing answers. Just make sure you're 100% Unique. You have great pictures and you get answers fast. Will definitely recommend.

I had an electrical problem going on in my house, consulted an electrician thru JustAnswer. Got some good tips on what to look for. Problem not solved yet, but on the right track thanks to the electrician with Just Answer.

My family members landlord was not responding adequately to the recurring mold problem in the house and due to the advise from the Lawyer we were able construct an informed letter to the management company and Landlord and an appropriate resolution was achieved.

Turned off all devices. Reset AOL password. Turned on devices one at a time, changed password, waited one hour to see if emails went to trash. Password reset worked. Justin was a great help. Apparently, the password I used in the other devices was having some interaction or just adding two new devices caused a hiccup at AOL - resetting the password got everything back on track.

Justine was very helpful in resolving a long standing issue with my MacBook. It was quite frustrating to say the least. By taking over my computer he was able to show me what I was not doing and now I can proceed with doing work on my own. Glad I paid the extra $$ to get it resolved.

I've used JustAnswer 5 times over the years and it has saved me hundreds if not thousands of $. I also received help on Good Friday when my A/C went out. No way was I going to get it fixed by a company over the Holiday weekend. The JustAnswer tech was on the phone with me for about an hour and I had cool air again! Auto, saved $60 on diagnostic fee alone. Thank you! Joe

I WAS VERY HAPPY WITH THE RESPONSE TIME FROM THE PERSON ON THE OTHER END OF MY QUESTION. HIS ANSWER WAS CORRECT AND JUST THE RIGHT INFORMATION I NEEDED. I WILL BE PUTTING HIM IN MY PREFERRED TECHS TO TALK TO. THANK YOU!

I have reached out in times of despair. They have given me the best advice. They are more than affordable, they are reasonable like .10 cents per question reasonable! I always get the professional advice in a timely manner! They are the best.

The few days I used this service I was given fantastic answers to my questions, very thorough; plenty of advice that was obviously from an expert who has experience. Definitely worth it!! I would use it again for sure. I have even thought of using it again in the past few days as the answers were so helpful. I spoke to a gemologist and a doctor and both were so extremely knowledgeable and offered only the best advise. I noticed also do they did not just randomly give unsolicited information. If unable to answer, they stated it. Both replied in great time. Thank you????

I am happy that the dishwasher is now working, no error 06 after being advised by Daniel what to do, no need to hire a plumber or electrician. I will use this service again when the need comes. Regards Ntombi

I contacted lawyer on JustAnswer. Law Educator gives outstanding advice, that too much better, quicker and at a lower cost than other paid services. I plan on trying other services too like Medical consultation and Mechanical advice. Highly recommend...amazing experience!!

He gave me very detailed descriptions. And responded in a reasonable amount of time. And didn't treat me like I was stupid. Very professional. And helped me to know exactly what I needed to do. Great working with him and will already use this sight. And will use it again and always.

Was able to get me to my account, but tech was very busy and I only got a bit of his time here and there. He is obviously competent, and shared my frustration with Chrome. How long is the $39 good for? I got in my account yesterday, but same problem (not entering old password correctly) kept me from logging on to any Internet location later.

Great experience with the support vet I received for my questions about my sick cat. She was spot on and I took her advice and got my cat to an emergency vet just in time!! The response time was quick and the texting was a great way to converse. No “robot” answers. Pleased with the service.

Website claims to offer first question for $1 and then $46 monthly subscription for additional sessions thereafter. Before I could ask first question, $46 was debited from my acct. On the BBB website, many people have posted the same complaint. I ask my first question. Over 1.5 hours later, still no answer. Experts would accept my issue and then defer to someone else. Finally, I had to leave and was frustrated enough to ask for a refund (this is thru Chat). I get a supervisor who offers to put my issue in a priority queue. Since I couldn't wait any longer, I asked again for the refund. $1 was credited to my account. This $1 was never debited in the first place. I contacted company again and asked about the $46 refund. They responded that it would take 3-5 business days to see $46 refund. Thankfully, I found Excel Chat who answered my question promptly. No tricks.

I was left an antique set of fish serving flatware which I wished to sell. Just Answer provided me with the name of the flatware the year it was produced, the value and suggestions/recommendations to sell or consign for sale. I felt I had a good sense of the value before I had to negotiate with antique dealers.

I had a medical question that needed answered in a reasonable time and was quickly given an online doctor that answered my questions. Would recommend. I’ve also used this service for legal advice before also. Always had sound advice from this service.

Our cat was sick and we got great information regarding what we could do for him. The only reason for 4 stars instead of 5, is that it took several hours for someone to respond to my question. Still, it was valuable, expert information for a very good price; and we never had to leave home.

Thank you so much for your recommendations. My cat was in bad condition. DocNelson gave me great advices and my cat survived. I would suggest this doctor to everyone. Wish you all the best! Thanks for this amazing platform where people could quickly receive a response when it is needed.

Asked a question about a Garmin GPS and got an immediate answer. The guy went a little further and it did not require me contacting the manufacturer. Later called and had my account cancelled in the 7 day trail period. Superb.

Every device in my home had internet but for some reason my Samsung decided to not pick up the connection. I used these people and it was up and running in less than 10 minutes. My only complaint is that did not get feedback on what the problem was.

Didn't help me at all. It was a total waste of $5. My questions weren't answered and I did not get the help I needed. Still did not get into my Microsoft account. I would not recommend this site and will not use it again. Thank you and have a great day.

Our dog whelped 7 pups, the last by c section, so, on antibiotics. She develops diarrhea, It was nice to sound things off with a vet and what would be safe treatments. Things I knew, and things I had not thought of were discussed. She is doing better.

Quick response. Knowledgeable doctors. Membership is well worth it. Doctor spent awful lot of time with me to answer all my questions. He even reviewed my lab work. I will not be surprised someday JustAnswer will go public in the stock market.

Satish R. was very helpful. He provided me with a manual for my outdated printer that assisted me in getting the help I needed. I would not have been able to remove the ink cartridges if I didn't contact Just Answer.

Hello, I was lured into Just Answer web site with a low fee of $5 to answer a question from a lawyer. The lawyer could not answer the question via chat because she thought it was too complicated to explain. She suggested that I register for a phone call for an additional charge of $30 which I did. We talk, she couldn't help me and that was the end of it.

They are a scam based in the Philippines. Not a US company!! Bogus charges on my account and you can't get them reversed - not competent English speakers or subject to US laws. DO NOT USE!! They troll for credit card info.

Dr ** helped with puppies scratching, I didn’t know if I could give him a Benedryl, I did what she said and it helped a lot. We really appreciate her help. Thanks Dr. ** , and Merry Christmas to you and thanks for this site, I didn’t know that this was an actual site. We will use again if we need to for sure and recommend friends and family to use if they need to.

I was concerned about my 4 mo old kitten being introduced to a new 4 mo old kitten with all the hitting and hissing causing anxiety with the three of us. I received excellent advice on how to handle the situation.

The experts were very helpful. Got back my Facebook account in 1 day! Thank you for your help! I would highly suggest to everyone who has been hacked to use Just answer. They will solve your issues as soon as possible!

I am sorry for not responding sooner. Thank you for solving my problem. You have been a big help and I appreciate it. I would most surely ask Just Answer again if help is needed. Thank you again. Sincerely, Sandy

Took a chance with this company and called for assistance with problems with my desktop. They had an excellent promotion (I only paid $5.00). I was able to ask as many questions as needed to correct the issues. The first tech didn’t quite get it right but thankfully I spoke with a different technician the second time. The solution he gave was so easy. My pc was up and running in little to no time. Most importantly, the technician emailed me the next day to see if I had any other issues or questions. Never, in my wildest dream, would I thought that I had a simple $5 fix. I definitely recommend that you give these guys a try before calling out the so-called experts.

I’ve been having minor issues with the electric throughout my house. The original wiring is aluminum which now requires copper pigtails. The electrician I was connected with was prompt, professional and persistent in troubleshooting my problem. He was able to walk me through solving my issue. I appreciate the help.

My iPhone froze up and just answer asked the problem and hooked me up to Mr. **. Very professional and very patient with this 81 year old. We had it fixed Within 20 min. I will recommend them to anyone with a problem or question. Thank you!

I have been dealing with Andrew, a Canadian tax expert, and he always replies promptly and asks pertinent questions to fully understand my situation and give me relevant, accurate advice. I highly recommend this service. All of their experts are very knowledgeable.

My son called to say his seat was not working, he already checked the fuse, I went online to see if I could find an answer. That’s where I found “Just Answer”. I told them my problem. Within two minutes a mechanic told me what the problem was. Great Service.

I am very pleased with the quick response. First checking to see if we could take care of it at home or needed a vet visit. We were able to pick up a few supplies to take care of Jerry. It has been 2 days and he is much better, thank you!

Trump's new policies and laws regarding seniors and disability had me very upset. Then I found Just Answer. I was connected with a retired ALJ and he assessed my case. My anxiety disappeared. I am very glad I reached out on the internet!

2007 Ford Explorer Eddie Bauer dual automatic climate control. Blower was not working. After Eric asked a few questions he lead me straight to the problem. I couldn’t be happier with the results. They will be my go to the next time I get stumped.

I found on the internet Just Answer. Explained my problem and received about 10 reply of the cause of the light coming on. Each one had the exact cause correct. They described how what needed to be done to repair the engine by replacing the spark plug coils.

I believe that the rep was Nathan. I was impressed with the concern that he showed in listening to my problem, his patients, and his sincerity in trying to solve it. He represented himself and your organization extremely well. This guy is outstanding in relating to clients.

I stumbled across the Just Ask/Answer site when I was in need of clear advice. The expert online happen to be an expert in the area I was inquiring. His answer was very quick and clear. Besides I get to ask unlimited times for a fee per month. There is even multiple areas of expertise such as plumbing, law, doctors, etc. Now I am going to ask for advice in some other areas too. Very good to use at least one time, the you will know how good this will be to the current society of charge everything. I am very pleased with what they have to offer.

In every life there are situations that you may not completely understand your rights or comprehend the gravity of that situation. But Just Answer can provide a conduit to obtaining a better understanding of your rights and provide some solace. They listen to your need and respect you. My final words are that of thanks.

The expert was able to repair my printer. He did it in no time. He was courteous and friendly. I was using a defective recycle ink cartridge. He was able to reset the printer. Thank you for your much appreciated help.

Microsoft word would not open for me and wanted information on passwords and codes that I didn't have. Cody was excellent with fixing the problem. It took some time because I had to renew my membership with Just Answer and then get secure remote in place. I was afraid I had lost him in the process but he came back and went right to work. Thank you for Cody and fixing my problem. I will recommend Just Answer to friends.

JustAnswer is great! I thank you for your expertise on legal matters. Your business is very much needed to assist people in law to obtain legal counsel in matters that they need more knowledge on. Knowledge is power to all.

Was verifying if I had to use the registered trademark symbol (circled R) in a newsletter. I used the email version - no phone contact. Lori was prompt, thorough, and accurate with her response. The cost was very reasonable. I would definitely recommend the service.

Needed advice on my cat’s tummy troubles and was looking on google for some help when I found the Just Answer app. Decided to download it see what it was all about. I’m glad I did. After answering a few questions I was connected with a vet who could help. She was great! Answered all my questions and gave me the advice I needed. I would highly recommend the app to anyone! Thank you so much Just Answer!

Dr. ** took my history before while I waited to hear back from my ophthalmologists. My right eye was in terrible pain (I've a history of herpes in my right eye, of MS, and dry eye). He couldn't prescribe anything, but advised me to use dry eye drops and ** for pain, which worked. Soon after a prescription for ** was filled. This is a great site: $5 consultation fee, cancel immediately after if you want.

Just Answer provided a prompt answer to my question expertly and professionally -& I can 100% recommend them for anyone to use when in a jiffy for your car question(s). Thank you regards - Gino **. I will tell my colleagues & friends to use JUST ANSWER.

The two appraisers that I have worked with have told me several things that I didn’t know about the pieces I wanted appraised. I think I also showed that I know quite a bit about those items already. But I do wish there was someone that could answer my questions about my two other pieces of oriental artwork. I know one is a biscuit jar with oriental writing on the bottom but it doesn’t have a lid. The other is a drawing of a girl with a puppet. It is possibly drawn on silk and attached to paper that is in horrible shape but the artwork is still beautiful. No one is giving an appraisal on either piece. I’ve got numerous photos but I will only attach a few here to show what they basically look like. I will probably call tomorrow to see if I can get someone’s attention about these items. I plan on adding more questions and photos about more items.

Sign up process was quick and easy. Described the item I wanted an appraisal on & they put me directly to that expert. Expert appraiser was efficient & able to provide me with exactly the information/appraisal I needed. Great experience-Highly recommend this service.

On December 19, 2020 I spoke with Zoey, an attorney from NY, about a confrontation we had with our landlord on October 15, 2020. Zoey was very professional and knowledgable in legal matters involving evictions, tenant harassment and unlawful detention. Zoey gave me an excellent analysis of our legal recourses against our landlord. I would not hesitate to recommend her again or Ask.

Got a very quick response to my question confirming that I could still form a LLC and didn't have to form a PLLC. I was trying to form a LLC but was told that the name I wanted to use required a l I license which I have. So when I suggested changing the name I was told that I still may have to create a PLLC. I did so research and found Just Answer. Who confirmed that if I change the name I would be able to still form the LLC.

Received conflicting information on what benefits I could request concerning additional monetary amounts that might be available. Requested info from Just Answer & received valuable information which pointed me in right direction, in easy concise language. Very pleased I took a flyer on this website. Will be back!

Technician/Specialist Ray handled my concern and then solved the issue quickly and patiently. I'm no "techie" and so he guided me through the corrective procedures very patiently and courteously until it was complete. I will contact Just Answer again should I have any additional concerns with my computer, or printer and If I can speak with Ray, that would even be better.

The program was frozen trying to open a file I could not afford to lose. I actually had the IT tech take over my laptop and make the correction for me in real-time. When I inquired what could have caused the error, I was given a number of reasons. Very much appreciated the promptness of the fix.

Ann **

My initial question was responded to accurately and well by a technician. I tried the service again with a different technician. The service was at an Elite level, I was extremely impressed and it was for a $5 fee when I signed up to a limited amount of days. I was that impressed that I gave a $20 tip to Dean (Your auto inspector) a Mechanical Technician. I Highly recommend his service as he is extremely well detailed and efficient at responding to you. That was my experience.

Very interesting service!! You can ask practically any questions and someone will answer?! I ask several (embarrassingly) basic tax questions and a few advanced ones about things that were important to me. I thought it would take 2-3 days or so for an answer. Nope. Took about 10 minutes. I’m excited to test this service out more!

I was surprised when I came upon this that something like this could be real! But it IS anfd I was able to get real, helpful advice very quickly!! I will definitely use this service again to get my questions answered!

With the pandemic, I have did not want to go out to see a vet. My little girl (cat) sounded like she had a cold and was miserable. Within minutes I received a text with concrete advice from Dr. ** and immediately following that I received a phone call from Dr. ** who talked me through what to do, not to worry, and following her instructions, my little girl is eating, drinking and feeling so much better. I am very grateful that they were there for me and my little one especially during this pandemic. Thank you. What a terrific service.

I was having trouble with my car and a wonderful mechanic told me that the codes represented a bad battery. So instead of hundreds of dollars trying to find a fix, I was able to save a lot of money. Thank you and I will use you again.

Had a query involving Breach of Constitution. I found the response to be very timely, considered and helpful. The advice gave me a clear outcome to my problem. Have no hesitation to use the service again should I have the need. Thank You.

Levi, my Tax Expert, provided outstanding guidance and consultation. He was very knowledgeable and provided a variety of options for me to consider. It was thorough and spot on. I highly recommend his services. If you need fast concise analysis, review, a recommended plan of attack; Levi is the one.

I have to say the help I got was smart, fast, and bang on. I thought I’d lost the emails permanently even after I’d tried to retrieve them from the trash. Google was less than useless. I was very relieved and certainly impressed, which is why I don’t mind writing this review.

Definitely recommend! I had quite a few questions about dental work that I had done. The dentists on here helped me out immensely and I am no longer in pain. They are very knowledgeable and can answer any of your questions.

I had a company refusing to replace a faulty item and suggesting a new one would cost $7500. Because of the business history I wanted to check if there was a way to make them take responsibility. The lawyer was really helpful and got back to me in half an hour - unfortunately with a negative response but at least I didn't spend hours trying to research it myself and complaining when there wasn't any legal course of action to take. Thank you!

Legal Eagle is the one you want to request. After reading my questions, he would always respond with clear feedback, adding clarification to ensure he understood what I was trying to say. It was so refreshing to communicate with someone who didn't try to play word games. Thank you Legal Eagle!

I inherited several various types of vintage and antique cups, saucers and plates. Unknown to me was the history or value of many pieces. The antique expert, Rarewares appraised the items promptly, gave me the history and the value. Some of the pieces that I have are 100 years old. In addition with the appraisal, I was given to where I could sell some of the pieces if I chose to. Thank you for the expert advice.

Excellent service on connecting my printer to the computer. My computer tech and I tried all morning to connect the printer but it only took a few clicks of the Canon expert to get the connection. Very relieved! Merry Christmas!

Gracie ** ate an **. The vet dr. Asked various question weight, age health issues. Stayed with me while I induced vomiting and afterwards told me what she could do as far as drinking water and eating food. He had a very calming affect on me and my little Terrier. Thanks so much.

I received great service. I was given the right direction how to solve my technical problem with my vehicle. I strongly recommend it to all. I was stuck in a puddle of snow and my ABS system kicked in and I was unable to get out. JustAnswer directed me how to temporarily disable it.

I was looking for answers to a medical question because I can't afford a doctor and they squeeze really small into the fine print BTW in 7 days we're going to sneak in a $46 monthly charge no refunds.

Great job! A real person took over my computer and as I watched, he tried a number of things until he got it to work. And he apologized for taking so long! I was very hesitant to commit to the fee as I have wasted money in the past on services that didn't have the skills needed to solve problems. This was worth every penny. Thank you!

I had a situation with a new parakeet I purchased to replace one I rescued and had for 5 years. I was skeptical but went on this site and explained my problem and it was answered promptly! I appreciated the quick response and a possible solution for my budgies!

Gave me great insight as to what I wud need to do. Experts gave me lots of information that I needed & never knew about. They were caring & knowledgeable on subjects. Found the fee of $5 to be adequate for the service I received.

Technician was able to provide the proper Bluetooth interface from My Vizio TV to my old Yamaha Tuner. My Vizio TV did not have Bluetooth and I did not know that. Also my old tuner needed a Bluetooth to analog interface and was provided a link to a Bluetooth device sold on Amazon.

I required help with my new Mac. The person was very helpful. And straightened things out for me in in pretty quick time. Thanks again for your help. It is a great help to someone using a new machine and trying to get things straightened out. I have been a windows person for years.

It makes conversation a bit more complicated and longer than I wish it was. All in all this service is great idea and it's very helpful. Thanks folks!

Was very pleased with the rapid response and helpful info. Calmed my nerves over my pup possibly eating M&Ms. Was told what symptoms to look for if a problem developed. Gave me a website to use in calculating how much chocolate for pup's weight.

I contacted Just Answer for an online appraisal of two heirloom pearl necklaces I had. I received an answer very quickly. I had no idea how much my items were worth. I wanted to sell them so I needed an idea! They were awesome and knowledgeable! Would highly recommend!

An excellent experience. Polite, clear instructions. Made every effort to solve the problem. I like this process as I really hate talking on the phone. This is my preferred method of receiving assistance. My expert continued to assist me through the processes. His Nest instructions were clear and precise.

When my 06 Zephyr was at normal operating temperature the car would not start until it had time to cool off then it starts with no problem. They said that it sounds like the starter might be going bad. I am going to go ahead and replace the starter. Good Job Just Answer.

When I could finally talk to someone over the phone I could explain my problem and get expert help that solved the problem. IT IS A HUGE POSITIVE THAT YOUR EXPERTS ARE NATIVE ENGLISH SPEAKERS. My first, useless call had been to Microsoft for help, and I couldn't understand the person and got a hard sell to pay for a year's service. I can usually understand non-native speakers, but not him.

Quick, explicit advise on rights & responsibilities concerning a death. Where the executor was threatening a beneficiary. Debra was kind, helpful, prompt and efficient. I would most definitely recommend this service to anyone seeking advice. They promptly cancelled my membership once we completed the questions satisfactorily & at my request. Thank you.

The person helping me was wonderful...Very patient (as I am NOT techy!) Very thoughtful and thorough and offered a couple different was to resolve my computer issues...Thank you. I would definitely recommend this company to anyone who needs help....Thank you so much. Problem resolved!

My printer presented a very odd problem that seemed unfixable----JUST ANSWER provided a "fix" that seemed very unusual, but it worked!!!! So, didn't have to spend hours dealing with what looked like an unsolvable problem. I would never have been able to intuit this "fix" and was so grateful the issue was fixable.

I called JustAnswer because the controller unit I installed myself over a year ago was producing error messages that I couldn't interpret with the otherwise thorough installation and operation manual. JustAnswer engineers were extremely helpful, bringing their experience with not just this unit but general operations of such units, helping me understand that the error messages I was seeing were innocuous, that my controller did not detect the presence of a damper closing mechanism -- which is correct -- and that the 'error' was thus no error at all, perhaps a bit like a warning on my car that the car is in fact not a Rolls Royce -- a fact well known to me, to the manufacturer, and of course to Rolls Royce! Very helpful.

I would recommend this service to anyone. The mechanic who assisted me was competent, polite, and solved my problem on the spot. The fee was a small fraction of what I would have paid in towing and repair fees... not to mention that it made an immediate solution possible. GREAT SERVICE!!!!

Due to strain on the medical system (Covid) was difficult to make an appointment with a family doctor or a urologist. Explaining my symptoms to JustAnswer Urologist was very straight forward and the response was excellent. In simple straight talk was informed not only what the problem was no but also exactly what was wrong and how to correct the problem.

It was a unique experience. And I would recommend this to all my friends. So Happy Holidays and a Happy New year. And may you and yours always be blessed. So to with my gratitude and respect I thank you from the bottom of my heart and wish you the best in life. Sincerely yours Mrs. Gioconda **.

I had been told that everyone, no matter their income would have received a check. Now I know it was mine that stopped mine from coming.. After chatting with several agents who went out of their way to find the answer I was given the answer.

Got great veterinary advice for an eye issue with dwarf rabbit. Rabbits are considered exotic pets...vets are few and far between and also very expensive! I got help from a vet in less than an hour and my bunnies eye issue is totally resolved! Highly recommend this service.

At 84, my marbles are slowing down. But my JustAnswer contact guided me in the right direction. I even understand the ATT connection better now. The problem was, that Thunderbird does not make it easy to change passwords. Always got a lot of verbiage, and little precise direction, when I went to their support screens.

I am a landlord and while out of the country was informed there were squatters living in one of my homes. It’s a lovely little house but I guess someone decided once caught that they didn’t have to leave. The lawyer I spoke with was prompt, knowledgeable and provided me with numerous resources to assist while I was still out of country. Excellent, timely and knowledgeable information. Wouldn’t hesitate to recommend this venue.

I wanted to unlock something on the oven (Permanent Lock) that had happened accidentally. It was a Sunday evening. When I tried to go online, and Just Answer popped up, your serviceman was there INSTANTLY. So good to get this frustrating thing fixed with your help.

Yolanda mechanic problems after battery replaced in fob and then car acted as it it was possessed, he told me low voltage could cause that.. Yep he was right. Battery was low. Replaced battery and car is running fine. Very, very helpful. 5 star in my book. THANKS so MUCH.

I needed help with trailer park rules. I was served with a ten day notice. I hope they can't put me out in the streets during a stay home order. Now I know how to get help. Thank you for all you have done.

Dr. ** is a very knowledgeable, caring Dr. that spent much time with my questions and was very reassuring. I can’t thank him enough. I highly recommend this service and will definitely use them again. Thank you again Dr **.

Grateful for the results but would have liked a little more communication as to what the problem was and how it was fixed. I still don’t know what the problem was. I finally had to leave the iPad on and went on a trip because I didn’t know what was happening and did not know if I could have taken it with me. I was grateful to have the problem solved when I returned in three days though. Thank you again.