JustAnswer Reviews

Josh was excellent and answered my questions. I was just worried about taking a medication that may cause me a allergic reaction. Thanks so much for your help. I would highly recommend this service to anyone. It was very affordable.

This was my 1st experience with Just Answer & IT WON'T BE THE LAST!!! Roy helped me diagnose a problem with my car - he was Incredibly knowledgeable & friendly. I have already recommended the service to 5 other people. Thanks Just Answer!

Webb-Guy helped me through troubleshooting and repair of two of my major appliances (gas clothes dryer & dishwasher). He was professional, cordial & easy to understand. He was quick to get back to me with answers to my questions. I'm not sure that I will continue with the monthly service, as it does not seem cost effective for just a single household of appliances. But the onetime experience was well worth it.

I have had to call Just Answer 3x in the past year. I have a basset hound who puts everything in her mouth. Although we are very careful, we are not perfect beings and she had gotten into things. In all cases they were there to alleviate my fears after she has ingested something. I appreciate being able to ask someone immediately, if what she has done is toxic and how to handle it. Thank goodness for this service.

I was given the answer to my question regarding my cooker hob accurately and informatively. The suggestion I was given enabled me to solve my problem so thank you! I don’t need to buy a new cooker so am very pleased.

Our Maytag washing machine suddenly started doing ‘funny’ things, like turning itself on and off, stopping right before a spin, even though it was balanced, and a host of other odd things. Then I contacted ‘Just Answer’ and they told me several things to try. Although those things didn’t work it was good to have someone there to help… thanks again!

I am interested and collecting porcelain vases and table lamps from certain periods. As till not have enough experience to evaluate these items correctly, here I have got answers to my questions. The responses quite often are in real time. It's amazing. It looks like the experts are just waiting for YOU! Highly recommend!

I had a question about my dog. After sending a picture of the questionable spot the question was answered. This happened in matter minutes. It was much easier than loading my dog up and taking him to the vet just to ask a question.

I have now used this website twice for legal assistance. They have been so helpful with answering my questions and made me feel like I knew exactly what to do by their responses. I am extremely satisfied and will be using this throughout my entire court case for clarification on laws etc. since I will be representing myself in my court case.

John was helpful. Gave me several options to resolve the issue I've been having since March 2021. He gave me courage to file the complaints with several agencies. He also was a very professional and I am very satisfied. Thank you John

I started using this site about a week ago when we started selling random things and this site has been an exceptional help for us. I would highly recommend these experts to a friend, there’s nothing they haven’t been able to answer and the information is completely accurate as well as the pricing. Thank you so much.

Dr was informed, detailed, and thorough about the required care for my cat, Gunther. This is a difficult task to accomplish when done online w/o examining the patient. She asked on point questions and arrived at an appropriate conclusion. Not her fault but my cat did die.

Easily replaces the need to figure out if you should do something, IE take legal action. Or when you have a general question but don't have a friend to ask. Nothing easier than typing into an app and get answers.

They gave me several options for an appraiser and I got to pick the one I chose. The lady was professional and very quick. I had the answer quick and even got the estimate I wanted without any charges to my account.

Service was very good -- helped until problem was solved. Very friendly --- thank you very much I give a 10 star for service. Very professional in the way he narrowed down my problem while telling me to be sure and check all wires for breaks before recommending to go farther. Thanks again.

Billy was patient with my questions and walked me through the discovery process. Helped me to determine the issues and answer my questions. He responded quickly and asked me the guiding questions to arrive at the solution to the problem.

I was becoming very stressed about a situation, I spent $5 to ask what rights I had and the advice was good. I was completely satisfied with the outcome. I recommend and would absolutely use this service again.

They solved my issue quickly and told me exactly what part I needed and even showed a link on how to install it. Great service. I will use them again for any home repairs. It is way better than on the manufacturer customer service.

I work for a global company and was recently put on leave for not being vaccinated. I wanted to know my rights as an employee and just for $5 was given the rundown of my rights for my state and the things to look out for. I would definitely use the service again.❤️

I have used this service several times now and am so glad it is available. More people need to know about it. I am a Senior Software Engineer and have asked Technical questions and also personal non-technical questions and each time I received responses from people offering to answer my question or assist me. The rate they charged was very reasonable and well worth the money I spent. Saved me a lot of time and anguish. Also the Customer Services people at JustAnswer have been great also. If there was a problem then they were quick to respond and clearly wanted to resolve it to my satisfaction. NO SCAM HERE!

The technician told me it had to be a bad board in my fridge. There are two in the fridge. When I spent $500 to buy 2 new boards for the fridge and it did not fix the problem he told me that one of the boards was bad. When I pushed, he told me that it has to be the board and offered no other solution. I had to call a GE technician who quickly deduced that it was a bad Evaporator Fan Motor. I bought one for $75, replaced it myself and it works great now. So the $5 offer from JustAnswer cost me $500 of bad advice. That is a solid 1 because it doesn't get any lower.

Do not use this service, I use the veterinarian service. The veterinarian was wonderful. A message came up asking if I wanted the appointment via phone call. I said yes. It cost $40. That's fine. Then I got a message saying that veterinarian was not available for a phone call so we did it via text message which is also fine and they took the $40 out of my bank account anyways. Then I find out just by exploring the website that I am now a member at $42 a month which nobody asked me about. I didn't feel anything out nothing. Still haven't gotten my money back so beware.

She reviewed the lab work my own vet did not review with me, that I'd spent 3 to 4 days studying on my own; explained the data contained therein and the significance and import of them and of a certain test; was able to disavow several of my vet's "throw the kitchen sink" diagnoses as unsupported by the lab work and focus my attention to what is most likely the cause as well as suggest a plan of action including tests that my vet did not do. I would definitely use this service again to obtain an invaluable second opinion.

I really appreciate how accessible my lawyer Guillermo was in answering my immigration/OPT questions over text. This platform makes it easy to connect with qualified lawyers for a reasonable price. I would definitely recommend this to others who are seeking legal help.

Dr. Jo has been an absolute blessing to our family. She had helped me through a very scary situation involving our 7 yr old German Shepherd, Reigh! She had been vomiting up what looked like coffee grinds. I was freaking out, she helped calm me & answered all the question I had & pointed me in the right direction! I took our dog to a local vet, that cost $200 just a shot. Upon leaving the vet, I had left just as confused as I had arrived! Dr Jo then had helped me more to understand what was going on. She had advised me as to what next to expect next as well!! The next evening, I received a text message from her. Dr Jo was following up with us the next day to check in on how our dog to see how she was doing! That in itself was greatly appreciated!! You are Great Dr.Jo! Thanks a million!!

We had an injured pet Kate at night and the nearest emergency vet was 100 miles away. After contacting “JustAnswer.com”, the vet was very helpful, kind, and quick to respond. We knew our Lab was ok, but he is our child and he gave us the peace of mind we really needed. Can’t thank this site and especially the vet for all the help. Great service.

I was impressed by the quality and depth of the information provided to my request. The speed is also to be appreciated. Thank you indeed. I will certainly recommend this to friends and allow them to have the pleasure I had with this wonderful team.

Just Answer's experts have provided me solutions to computer problems and veterinary advice on cat flea treatment. I will continue to seek the assistance of JA's experts. The experts I have dealt with have been very knowledgeable in their respective field of expertise and very courteous. JA's membership fee is very low for the service I received.

This service is awesome. The veterinarians are knowledgeable and answer all questions. I was pleased with this site and would recommend it to everyone. It’s import to feel someone is there for our fur babies after the office closes. Not everyone can run to an emergency room. This site is a good go between and helps with making decisions for our fur babies.

My Facebook was disabled three days ago by a hacker of which I trusted a person and she received me and end result Facebook took it as violation and disabled my account and after view re instated my Facebook yesterday. So thank you for all your help. Very professional people and results. Thank you. Albert S **.

Attorney was great but if it's just 1 question with a fairly straightforward answer it's not worth the hassle of plugging your credit card in for $50 bucks and then turning around and canceling. You are reimbursed but still it's a process unless you need lengthy conversation.

The mechanic Gavin ** was placed correctly from the beginning on a whistling sound problem heard in my Citroen. He found that it came from the engine turbo and not from the gearbox torque converter turbine. Well done. Because a problem in the gearbox would be a disaster.

I have been pleased with the response from the attorneys with Just Answer because they spend time researching the topic and respond with a day or two. If you send a second question related to the first, they also respond to it quickly.

I got a quick and accurate response! Thanks for the opportunity to use your service. I would be proud to recommend this company to my family and friends! The gentleman assistant my problem accurately and in no waiting time. I enjoyed using this service. Thanks!

Received excellent answers to legal and mechanical questions. Fast response and very thorough. Pretty awesome having access to a certified mechanic or a lawyer in just minutes! Would use this website again in a minute. No appointment and no waiting.

Your service was very good for me. I got the answer that I needed immediately. There were several responses to my initial inquiry. I believe I will continue with the service for a while. I like the service. Keep up the good work.

I wanted to know if we needed to have it in our will that we wanted to donate our bodies to science. He answered the question and now I know what to do. I was even able to find the form needed to do it based on his answer.

I'm so used to my email showing a different way & thought I'd done something wrong when I couldn't get into one, so I clicked on web browser. But had to step away from the computer. Then a short time later I came back to the computer & was very confused as some emails weren't coming up or looked different from what I've been used. Long story short found out there was a M/S problem & after I woke up this morning the emails still looked different but Jason/? has assured me that is the way the emails should be.

Insurance Company complained client staff "said" he/she "could" issue receipt to show claimable services rendered. Insurance Company will stop further claims from clients of this Company. The lawyer gave useful guidance on how to target the research in house, and then hire a lawyer that does personal injury claims; that would be their forte!

Due to conflicting advice on feeding and glucose problems I checked in with Just Answer. They explained a great deal and confirmed what I suspected. Treating diabetes in dogs is equivalent to doing so with humans. Bad advice can get glucose levels out of range.

I was worried to get evicted from my place I was living in. I consulted my Just Answer lawyer for advised, happy to say that they responded so quickly and rest assured to not worry about the eviction notice during pandemic time. Thanks for the quick and honest response.

The technician saved me $1000. He very quickly determined my problem and gave me the info I needed for the part to replace. Instead of replacing the Refrigerator it was an easy fix that cost me less than $100. It was a valuable and rewarding experience.

Thank you again. The problem is resolved, I had asked about money possibly owed to me on an RV that I sold to a company to pay off the amount and resell. They did not pay it off in the time specified and two payments were take out of my regular band for payments.

A weak, undernourished orphan kitten, found by a neighbor, needed more help than I knew how to give. I was contacted by Dr ** via text. She answered my questions, recommended food and care choices and generally gave me support that made me confident that I could get this tiny orphan healthy. The baby is now happy and healthy and running around with (and on top of) his best friend, a 130 lb Rottweiler. Thank you for your caring attitude.

I needed an answer to a check I received to find out if the company was real especially since I thought the check was fake. They informed me the company was fake and this was a scam. The friend who I was helping found it unbelievable as did I. This company gave us a quick answer in minutes and saved us.

I was having problems with my landlord not allowing my ESA dog and they were very quick to reply to my messages and give me all the information I needed and I was able to resolve my issue with my landlord because of the information the attorney gave me.

Contacted these guys with an issue with my Galaxy Tab...could not get in the internet with the inbuilt browser or Chrome. First expert was helpful and quick but maybe I had not explained the issue properly and the fix was not working. Still trying to help, another expert was assigned in moments. I followed the instructions and yay my issue was fixed. YES, I would recommend this service. I usually can fix most issues so did not get a subscription, but this time was happy to pay the one off service fee.

I watched my puppy closely and gave her the recommended items and she got better. The doctor was patient and knowledgeable. Would use again. The response was to take to emergency vet but that was not something I felt was necessary since she had been checked for parvo 2 weeks ago. The items I bought helped and she got better. Thanks for all your help and patience. I have a positive attitude about using JustAnswer vet service.

I had an excellent experience with the person who gave me an answer to my question. She was quick, polite, and seemed very informed on the subject at hand. I cannot stress enough that the answer came back to me very quickly! I would highly recommend this to anyone!

I am extremely happy about deciding to work with these folks!!! I received all the information l could have possibly hoped for and more!!! A great job and very professional!!!! I would definitely use them again!!!!

I'm satisfied with answers & what the other problems the mechanic, pointed out. I will talk with local dealership and ask if they will run this test. They tell me to drive car more. Not to let it set for more than days. I had a 2008 Lincoln MKX and never had this problem.

I have been using Just Answer for ten years. I highly recommend the expertise of the lawyers, especially for pro se advocates that cannot afford an attorney. If the lawyers don't have the answer to your questions Just Answer will find an expert that will.

I was having problems getting my printer to work and Francisco figured it out for me and taught me a lesson for future use. He had me unplug my printer for awhile and shut down my iMac and boot it back up. Voila...I was printing and feeling a little stupid. OH WELL...Thank you Francisco and Pearl!

Quick specific responses regarding issues my own lawyer didn’t respond to. Pleased with the service. I am glad Just Answer is here to answer my questions as they come up. The lawyer responded with accuracy and knowledge. Will use the service all the time

They were very helpful and friendly. I was told exactly how to find what I needed to know. I was never put on hold or was told they couldn't help me. Right away they said they could solve my problem and set my mind at ease.

The doctor, Timothy is wonderful and very reassuring. His response was prompt. I have had a very positive experience. I have contacted him several times and he has always quickly responded. It is good to be able to speak with a doctor when you have concerns and questions.

The appliance tech was very quick to respond, and was able to walk me through resetting my washer and diagnose the issue and even sent me a link with the part model number so I could order it online. The part should arrive Thursday so I can fix my machine and ugh, get back to doing laundry!!?? Thanks Austin!!

Quick responses. This was faster than ordering a pizza. Plan to keep subscription and see how it goes! I already have a ton of questions I always wanted answers to and now I have them at my fingertips. Thank you.

Thanks for the very quick and professional response. I got an Email (Not the First one) from a "law Office“ in London which was not officially registered. I had a strange feeling, therefore I contacted you. I am very satisfied with the helpful service.

Wayne my ServiceMaster was very persistent and diligent in finding the parts I needed for my old camper furnace. He worked on it after his normal quitting time and then again early Saturday morning! I was super pleased with his help.

There was confusion over a JustAnswer subscription. I was impressed that when the situation was explained, ie that I had cancelled the subscription as the particular problem had disappeared, a refund was arranged. Good customer service and I will remember it in future. Thanks.

I am EXTREMELY impressed and very happy with the help I received on JustAnswer from Dr. Jeanne **. I have to admit, I was a bit skeptical at first, but I know I was helped by a very intelligent, experienced veterinarian. I am confident that Dr. **'s advice is going to be exactly what our Silkie hen needs to get her back on the road to recovery.

Provided an answer to my question, What more can I say. Ok so Tom, provided me with a diagram the same one that I had, what he said along with his reason for saying it agreed with what I already thought.

I had four items that had been given to me that I wanted more information on. By providing photos and minimal information Just Answer was able to give me sufficient background information about them. Two of them were actually antiques. Although none of them was especially valuable it was interesting to find out what they were worth. It was so quick and easy to do! Wish I'd thought of it sooner. Now I can cross it off my list!

Was able to give me a better understanding of a legal situation I have going on based on my state's laws and was able to point me in the right direction to help resolve my issues with a contractor. Thanks.

I was looking for buy an antique fan and did not know the value on it. I logged into "Just Answer" and within 5 minutes I had an answer. I've used Just Answer a few times now and I am surprised on the knowledge and quick responses I get.

Although my original question on repair was never answered, I learned about what Just Answer CAN offer, which may become useful in the future. You have a lot to offer. Thanks for being there and for being so quick to respond.

My Apple iPad started having trouble. First, I called Cox to strengthen the Internet service, then Cox sent me to JustAnswer. I started clearing old emails and Nilesh gave me a link to find the forgotten password on my desktop. Following the link with pictures, I got the password for our original network and everything is now working. My old Apple has the best audio, necessary because I teach sax lessons on Zoom and often listen to Digital Concert Hall (Berlin Phil).

In March, I had a simple legal question. It had to do with eligibility for unemployment benefits. Of course, I could have just applied, and see what happens, but because the CA EDD system is so overwhelmed, I didn't want to further burden them with an ineligible claim to process. I decided to use this service. I paid $64 to ask the question FROM A LICENSED ATTORNEY (supposedly). His answer? "Gee, I don't really know. I suggest that you go ahead and apply, and see what happens." I could have figured that out on my own, right? Nonetheless, I paid the $64, for worthless "advice."

I just took over my 87 year old father's finances after the death of my mother to find a reoccurring charge of $46 monthly on his credit card. My father had no idea how he "subscribed". All he knew was he was offered an answer to how to retrieve a lost email password for $1. I contacted JustAnswer and they said they would look into this and get back to me in 24 hours. That was 6 days ago. I'll repost after contacting state agencies regarding elder abuse in this matter.

Scam, scam, scam!!! Run far away from this company... If I could rate this company a zero I would. I don't even remember signing up for this until my credit card was charged. According to them, my "trial" membership was up on the 24th and I was charged $28 on my card. They informed me that even though I cancelled it and don't want it they can't/won't refund my money. I never posted anything or asked a question. I feel like I was scammed out of money. This company is a complete joke. I am extremely upset about this and this company could care less about how I feel. They care more about the money than they do about making customers happy.

You get baited into the $5 promo and then get charged $60 for membership for answering a question for 2 minutes that you could have found online anyway. Now I'm out $60. Ridiculous. The customer service agent refused to refund.

I was unaware at the time a made an inquiry that I would receive ongoing charges for "membership" which I don't recall authorizing. No doubt there is something in their fine print that I missed. What I thought would be a $1 question has ended up costing me $50.00. I wish to alert others to this scam so they don't get fooled by what looks to be a legitimate site.

Nice job. Fast and accurate.Very professional. Fair and clear explanation of the issue. Made additional suggestions before approaching the employee to create a more comfortable outcome. Service available for the future if needed. Will be able to use the service for different legal needs of attention.

I left my Pocketbook on a bus with my Paxil in it.. I was going into withdrawals.. I need a Dr. right away.. I got to the site and got a Dr.. He was answering all my questions staying with me for at least an hr.. Talking to me telling me I will not and cannot die from the withdrawals. Told me what to do until I can get my next refill.. He was so so so Kind, caring, Patient with me, and answered everything.. I was so scared I was crying, he calmed me down with his answers.. Yes I Paid 5.00 to get to a Dr. right away and it was worth it.. His name was Dr. Ben. Thank the Lord for this site.. If you need to talk to a Dr. and cannot get in touch with yours I so highly recommend this site for a DR.. THANK YOU SO VERY MUCH... SINCERELY, KATHY

My question concerning placing bumper stickers in random places and the responsibility for this was answered. I rated the service a 9 because I dont have many uses for retaining a lawyer and thought the price for this was high considering I have a fixed income. I could be wrong as I just dont know what is a normal price. I did get 5 star help.

Michael was very friendly and quick to answer my questions. He was very knowledgeable. He was good in giving quick answers with diagrams to help. He made me feel like a person and didn’t talk down to me. Great experience.

I wasn't sure what the price or value of the silver serving platter I have since there isn't a name engraved on it or any type of marking. Very very very helpful in letting me know the value of it....

I used JustAnswer because I have a situation with a tenant and I wasn’t sure how I can handle it. I was chatting with an attorney on the site and he answered my question and also explained to me the reasons that justified the course of actions. Do not be afraid, unsubscribe is easy.

The JustAnswer technician “Benjie” was fast, very knowledgeable, and very friendly. The cost was very reasonable. Benjie solved a computer problem with email that had plagued me for SIX MONTHS and evaded all my efforts to fix it. I will be using JustAnswer again!

I wanted to know how rules are in another state. I reached out to Just Ask and they help me. They found someone to contact me and answered any question I had to ask quick and fast. I’ll most definitely recommend this to anyone that needed an legal advice for a small fee.

Sea Doo mechanic was able to point out two areas where we might have a bearing seizure. He called us personally and walked us through the methods to find where the screeching noise was coming from. I would recommend this gentleman for any problems you might have with your personal wave runner!!

My questions were thoughtfully answered. I had a very positive discussion with the lawyer, Olivia. She responded to all my questions and alleviated my worries. She confirmed that I was involved in a scam, and that while I had lost my initial investment, their claim of using me was untrue.

The gentleman that helped me was very kind and helpful in solving the issue at hand. Was having problems with QuickBooks display. His advice was to restart computer. That solved the problem. He asked good questions and was very patient as well.

Thank you, Dr. for helping us think through our next steps with my kitty. We ended up taking her to our ER vet and she is now resting comfortably. You helped in a difficult moment and we appreciate your time, compassion, and expertise.

I contacted Just Answer online chat and was immediately helped by a very trustworthy employee. I was going back and forth between my home and the house next door. She was very patient and helpful!! I would definitely use Just Answer again!

When I finally decided that I needed a lawyer, you can imagine the anxiety buildup and anguish somebody must be in even contemplating such a horrible thing as obtaining a lawyer. I really did not know where, how or even the type of lawyer I needed. Just Answer hooked me up with a person who actually researched lawyers for me. For that I will be ever so grateful...

Especially physlady. She answered my questions in detail like I understood what she was saying or would understand what she was trying to get across! Criminal law was very vague and still have questions that are answered I did not. It served the purpose atm! Thank you.

I find that most businesses/services today have little or no customer service or tech support. This can be extremely stressful if you are a senior and not expert with technology. JustAnswer was able to help immediately and also explained why the system wide issue (I was unaware of) was happening.

We had complications connecting Roku with our email. And because we were leaving for Iowa from Arizona in a couple of days, we decided to postpone until next fall and winter. We certainly will consider returning to Roku at that time.

We took my daughter’s bunny (she had had for 24 hours) to the vet with a deep gash on his side. The wait at the vet was over 5 hours and the person who signed us in didn’t even look at the bunny to make sure it wasn’t an emergency. While we were waiting and my daughter was sobbing I was doing my best to figure out what to do and stumbled upon JustAnswer and it was a sanity saver. Dr. ** was kind and compassionate and even better he actually helped us. We sent pictures and he was able to tell us that even though bunny needed stitches and antibiotics he was not going to die (a very real concern to us as new bunny parents). And he reassured us that bunny could wait until in the morning. Saving us 5 hours of wait time and who knows how much money. I recommended the service to several people waiting there as I walked back to my car from the vet! Thank you JustAnswer!!

I was very pleased to be able to talk on the phone with a lawyer, to help me answer my questions and concerns. A very good experience, thank you. I would recommend this site to all of my contacts and family and friends. Very worth while.

I had some issues with my Nissan so I got linked up with AutoDoc1 and he super helpful and had great insight into my problem and how to solve it, would recommend anyone that needs help to come here to this site, they will def hook you up!

This place was great to help me value items in my Aunt's estate. I had answers within an hour, sometimes minutes. I recommend to anyone wanting to find out if they think they have something of value. Some things I thought had value, did not and some had lots of value. They guided me to local art dealers to help sell.

Got a quick response with several options to correct tv internet connection. Well done! Would recommend. Thanks again Just Answer. Good service for single lady like me. The instructions were clear and detailed. They showed me how to reset up my Samsung Tv to factory settings and reconnect my WiFi.

I had stopped receiving email on my email address. The Tech named RAKSH took control of my computer and after a little while solved the problem with my email. I am very pleased with his work. I will use this service again and I will recommend it to my friends.

A very polite and patient young man helped me with a problem with my computer. I was on the phone with him for less than five minutes and the problem was solved. Thank you! I would definitely recommend your service,.

Really grateful for the quick responses, the high level of expertise, the ease of navigating the website. JustAnswer is a terrific service at an affordable price. Very grateful for the Support department, too. They were also quick to respond, helpful with the chat box, helpful with answering my questions. Everyone we dealt with at JustAnswer has been terrific.

Fail to use my subscription for installing office on a new HDD. I was forwarded fro' Microsoft page and wasn't aware that it is not Microsoft service. The expert was keen about allowing him to remotely access my pc but I (based on his questions) didn't trust him, so I did not allow this. Highly annoying with each post you get a payment request...regardless the value of the service.

The gal with whom I spoke really knew her job, and frustrated that I was, she got me through it all and managed to free up my computer by talking me through all the necessary steps. I could not have done it without her. Saved me going to the Geek Squad - time and money. Very grateful!

The technician did a fine job but it seemed that he was taking care of more than one client; in doing that I was often left wondering where Preveen was when I thought he should have been providing more repair response to helping me resolve the printer issue. Overall, he did a very good job but leaving me for periods of time caused me some concern wondering why he wasn't present. Yes, I would keep him on the job.

My Labrador became sick very suddenly. In reviewing symptoms, I came across the just answer vet site. The vet was very quick to respond to the symptoms and asked a lot of good questions. In answering the questions, we were able to determine the likely culprit of his upset stomach. She advised what to do, and reminded me if he did not improve to see our vet. My dog was fine the next morning, but discussing the possible problems really put my mind at ease.

The so called expert timed out and without solving my problem. I am now trying very hard to get a refund. JUST WATCH THIS SPACE. The computer generated page just did not conform with my problem and kept going back to the pay money page. Which I eventually do $61 so I am now going insane trying for a refund.

I was able to get the answers I needed and was given a list of attorneys in our area that handle this type of case. I was able to make an appointment and will be seeing them soon. It did not take very long at all to get the answers and it cleared up a lot of issues that I was not sure about. This is a very good way to get answers quickly.

I have received Quick of quality answers for different questions. I’ve talk to real estate agents and mechanics and doctors and lawyers. My only problem is I believe the app is too expensive. I wish they had more options to offer the consumer. I have Been happy with my answers. The professionals are willing to do their best to give you the best answer.

My mechanical problem was solved incredibly fast by the mechanic who helped me. Steps he provided me with helped me solve the problem taking it a step at a time. I would highly recommend him because a few years he solved a problem for me.

After my father passed away, I had several antique items from the late 1800's that I wanted an estimated value on in case we chose to sell them. I was very impressed with the helpful responses I received from JustAnswer!

Through google I was searching the credibility of dating site. They gave this site as a strong good source of honest reviews. So I contacted “Consumer Affairs”. They were very helpful and fast with their information. Not being knowledgeable about dating sites, they gave me an education on the dangers I should look for when I potentially could get a bad one. This is an outstanding information source!

I contacted this site and spoke with Dr. Rhett **. He was very helpful and I was able to bring some relief to my puppy. She is doing much better now. Thanks to Dr. **. I would highly recommend this site to my friends and family. It was truly a life saver.

Quick and accurate. Would use again. Had questions regarding finances and an attorney was able to help me the next morning. I was charged 40+ dollars because I thought I had cancelled. Otherwise great at general law. They were very very very helpfulness.

I would definitely recommend. Service is amazing, but ..... I heard that they deactivate accounts that ask too many questions. This shouldn’t be allowed or they should have a posted number of questions you can ask per month. That’s literally my only concern but it’s a big one. Sometimes asking questions bring on more questions and then you barely use it for a while. This needs to change or the service may not be worth the money if you can’t use it freely.

Legal advice was giving and I was very impressed. Good job Just ask. If it wasn’t for you guys I don’t know what I would’ve have done. My whole world turned upside down for something very stupid. Which changed my life forever and without you guys I wouldn’t of got the help I needed. I recommend you to all my friends. Thanks for your help.

My questions were answered where I could understand, completely I felt like I was being guided in the right direction. I was very satisfied with the quick response and ease they left me in. I would definitely use them again and recommend them to anyone in need of of a recommendation of a lawyer's help.

Had a great response, Brad fully answered my question, I made the adjustment and all is working just fine. He was knowledgeable and fast in responding and I thanked him. Shall not refrain from using Just Answer in future. BradleyM112.

I've been a member for three months, and I've gotten so many questions answered pertaining to antiques, paintings, and other things in my mother's house. She is downsizing, and JustAnswer has been a tremendous help in appraising objects, and also telling us more about these objects. We have learned so much, and are very appreciative.

Infolawyer confirmed everything I was doing was the right way. He also suggested other things I could do to make things stick. All I have to do is a little more legwork and fingers crossed it'll be over and done with. Thank you Infolawyer...

Fast and straightforward- not a shame - highly recommend for answering concerns. I would recommend using them again. I had a complicated question and they supplied an online resource along with a response from a Lawyer - I was able to cancel the fees once I was completed with no difficulty.

Very happy with the advice given. Could not get an answer from any of the usual avenues in Australia despite lots of googling and phone calls to many places. Just Answer put me in touch with someone that answered my many questions. Thank you. :-)

Mohammad was extremely helpful but could not solve my problem. I wanted to have my gmail account as the mail account instead of my sons gmail account. ** is obsolete and all I wanted to do is buy extra storage to it. I’m always receiving messages from you but can't pay for extra storage.

I was very excited to use JustAnswer after reading so many good reviews. I paid the 5 bucks which came with a 1 week free trial. I asked my question and received a very fast knowledgeable response from the expert MD. Her answer was great. However, I needed help navigating through the website so I reached out to Customer Service via chat. The agent told me that I was asking too many questions and ended the chat without helping me at all. I was confused as I was a new customer that had only asked my 1 question. I then emailed the customer service and told them about my experience. They said apologized and then cancelled my membership taking away my 1 week free trial. I am very disappointed as I wanted to continue to use the company. Maybe I just got a bad batch of customer service reps.

DR. ** asked pertinent questions relating to one of our lambs in distress. He diagnosed her as having tetanus. He gave us things to do for her condition, and we caught it early enough that she has responded within a few hours. Today she was her old self, drinking, eating, playing. DR. ** stayed with me on email for hours, and the next day offered some more recommendations. Should be a ten star.

I was having troubles navigating through an estate settlement and needed some legal advice to know what my rights as a beneficiary were and how to go about negotiations with the executor. The lawyers with Just Answer were a big help in pointing me in the right direction.

Took a while for response - 3 hrs. However I was content with response as well as unexpected follow up. Response could be quicker. There were more questions that vet could have asked and more questions I could have asked as well. Vets do seem to be knowledgeable.

The JustAnswer technician gave me on-the-spot advice for dealing with my issues on my laptop. This saved me the time and money of having to take it somewhere, or have a technician come to my home. I got INSTANT help! Thank you so very much!!!

I’ve had so many helpful answers on here that I desperately needed... I’m glad they have services like this for the average person... As far as the process it’s very quick and easy to ask a question no matter what time of the day it was and an expert lawyer will be there to give you best answer..

I received information, that appears to be accurate, about several items passed to me from a grandmother (1892-1979). The person I dealt with was very knowledgeable, professional, patient and quick-to-reply. I was very pleased with her service. The items included a pair of hand-painted Japanese tiles, a silver-plated demitasse set, and a WWI era thimble. She also gave me information about 2 collectible figures from Italy.

Miro spent four long hours trying to help me set-up Your Phone. Although we were not successful, I don't blame Miro. I'm satisfied he did everything he could think of to help me. I would recommend Miro to anybody.

It's so nice to have found affordable and easy legal advice. I was stumped by a problem that I battled for several years and got a way to get it resolved very quickly. Now if faced with problem I know where and who can get me a fast and affordable answer.

Diane F was the antique appraiser I used for several items. She was prompt with her answers to all my questions ranging from clocks to bread knives to candelabras. She was a pleasure to work with and I would turn to her should need antique appraisal expertise.

While it took over two hours to get my first response, I place that at the feet of the company. The expert advice was straightforward and clear. Very satisfied. I am still awaiting a response from customer care to explain discrepancies in the creation of the monthly membership fee.

In the past week I have asked so many questions and all of them have been answered quickly. I am keeping site and going to become a member. I am sold on the knowledge that comes from these experts. Several of the antiques I've had were impossible to track on other sites but this site was able to timely manner.

Couldn’t access phone messages. Quick response, very courteous, questions & answers easy to understand. Forwarded me a useful link as well. I will definitely use this service again. Really appreciated the charge of only $1.00. Thank you. I'll recommend to friends.

Diana F always provides accurate and detailed information about my vintage items. She never fails to provide details that I would have taken me a long time to research myself. She is quick with her responses and always a pleasure to deal with.

Phone was stalled in an "Android service keeps stopping" loop and Ashik quickly diagnosed the problem. He walked me through several steps & attempts to connect to the URL that would complete the necessary update. Saved me from having to buy a new phone!

Our family is in the process of clearing & cleaning out our folk’s home of 70 years. They were depression children therefore threw nothing out! I came across a cupboard of old china, it was only a partial set. I had no idea if they had value. “Just Answer” did some research and yes, there was enough value even at a partial set not to put them in an estate or auction sale. I will sell them privately and J A gave me solid suggestions on how. Gratefully, Sue W

The pedals of my organ were playing too loud, I could not control the volume. At one point, I was offered the service of a lawyer, I felt uncomfortable and I quit. However, afterwards, I got contacted on e-mail and asked again, given, for the 1st time in my life, the possibility to receive a phone call from the helper. He did phone within minutes and gave me good advice, in a friendly manner although he cannot come to fix the organ as he lives too far away (St-louis Missouri vs Montreal Canada). Thank you, the service is extraordinary, I hope it spreads at least through North America!!!

JasonW211 responded very quickly to my request for help with an Excel File. He took pains to understand what I wanted and wrote a new Macro to do the job. Chats were pithy and productive. Strongly recommend Jason for this type of work.

Had a medical question concerning my pet husky. They did in a few minutes what my vet and poison control had made into a huge time consuming evolution....when time mattered. Will recommend them to my friends. Kudos in this crazy day and age of America.

Instructions given by Richard had my cellphone operational immediately. Local service provider who have a contract with put me on hold for over one hour. Therefore would highly recommend JustAnswer if you are in an emergency situation. Thank you for your prompt attention.

The overall experience was great. The advisers I was working with were all very committed and courteous and listen to all Rick to my recommendations. The only thing it would’ve been better was with their answers. They could’ve also included where you could find that subject in the guidebook. Other than that great yes I recommend it to friends.

The answer I received was quick and referred me directly to a specific area of the state's Condominium laws which I could present to our Condo Board to alleviate any further disagreements between our members. We now have the legal answer and can proceed to solve the problem.

Just Answer has provided quick information and estimates about the value of a number of my inherited antiques. It is not always easy to find in person appraisers but Just Answer appraisers are extremely convenient to contact and provide helpful information quickly. In fact I have already recommended them to several people!

The Veterinarian doctor called me very promptly. He showed concern for my dog and quickly understood my concern. He suggested two dietary supplements, one was Gas-X a human med that is safe for dogs. He finished w/ a recommendation that I seek further help if my dog’s condition continues.

After update of system program the scanner stopped working. Multiple reboots still nothing. After signing with Just answer I got message to reboot again. Worked this time. Very happy! They can fix it just with the message! Lol. WOW! WOW! WOW!

Quick response to inquiry. Results were not what I hoped, but were exactly what I thought they would be. Felt relieved when the answer was given. My accountant supported the answers. Will certainly use again if need comes up. Good service for what it was intended.

I am attempting to do my taxes and had some questions about depreciation that I wasn't clear about. I was put in touch with a real estate/tax attorney and within an hour of my call, my questions were answered. Saved me a ton of time, expense and headache. Great service!

I contacted Just Answer but it was Saturday afternoon, it took till Monday to get an answer, but it was answered with exactly what I needed, the engineer was very knowledgeable and polite, he understood exactly what I was talking about.

Dr. W. was quick to respond to my concerns and gave me simple to understand guidelines as to what I needed to do in our situation. She/he put me at ease knowing that our fur baby would be ok. I am grateful for the concern and guidance.

I am so happy with the help ObjectConservator1 has given me. He is to the point with really good information. I have sent photos and descriptions of three very different objects and he has responded to me within the same day. Very pleased with JustAnswer and ObjectConservator1. Thanks.

A great innovative idea that works! Helpful and patient. Respectful. Definitely a useful service. There with assistance for you as you work on your problem or project. I would recommend them to a friend. I will check for a list of various services their company offer. I would use their service again.

Very professional and patient. Thank you. Gave me good options, suggestions and recommendations. Sent digital information and ideas. I would use this resource again for similar needs. Very helpful to this homeowner. I appreciate the help. Even sent me video clips to watch.

My freezer started making this alarming buzzing noise: I couldn't think what to do or how to do it, in the middle of COVID lockdown: engineer identified the problem and told me how to fix it. And was nice and concerned.

I honestly doubt these answer providers have their medical degrees, or maybe they do and they are just terrible doctors. I typed in my symptoms and they just honed in on one word in my 2 sentence message. I mentioned anxiety, as a symptom, and they used it as a diagnosis. "Get treated for your anxiety and all your other issues will fade away". This is ridiculous. My anxiety only presented after the other primary symptoms appeared. Unbelievably poor advice.

An old man trying to understand a computer error code when the grandkids are asleep. Just Answer is fantastic, outstanding service provider with no waiting, You name the problem and they explain the fix even I can do. I was back in business in under 2 minutes.

I contacted JustAnswer because my dog had ingested a little bit of the chocolate velvety cake portion of a Drake's Yodel, but not the dark chocolate candy coating. The Yodel is made with cocoa processed with alkaline. I paid $5 for the inquiry to Just Answer and a veterinarian responded fairly quickly that the small portion ingested would not be toxic for my 80+ pound dog. I'm grateful for the quick answer!

So thankful for this service. Was on the phone 2x and on hold for 1 hr each, trying to get help, very frustrating! I’m probably not the only person to have this experience! So glad I went on your website, great job, problems solved. Thank you David!!

Gregory D was very professional when appraising my paintings. Easy to talk to and very understanding. His knowledge of art led me on the right path for future plans. I would not hesitate to use Justanswer again!! We texted for a while but then decided to have phone contact and that worked out better for me. Very personable and relaxing to hear a voice. Thanks again to Gregory for his expert guidance.

Absolutely love this site... Spoke to a very nice vet, who alleviated all fears I had about my cat being sick.... Cannot thank him enough. Very easy to use and I was conversed with almost immediately. I will happily recommend and use this site again when needed.

I contacted JustAnswer about my cat having sneezing episodes and jerking episodes, not twitching, on a Saturday night after my usual vet told me I couldn't get an appt. until Tuesday. I had never experienced this with a cat before, and I thought I might have to go to an emergency animal clinic. However, thanks to JustAnswer, which is available 24 hours a day, I was able to converse with a professional cat vet named Erin who had 15 years of experience. Erin responded to my initial question or concern within probably 30 minutes. Once we started conversing, all of our conversations happened in real time, meaning no delays.

The best ever! This saves so much time to go to the doctor! I recommend this to everyone. The doctors are so helpful and friendly! They know what they are doing. I had these spots in my legs and I followed doctor's orders and my spots are now fading away!

I'd would recommend just answer to all my friends. I had some antiques and art appraised. They were very informative. Answered all my questions and did it all in minutes. The experts were more than helpful and I made some extra money with the information they provided. Turned out I my items were worth more than I thought so I would absolutely recommend JustAnswer.

I was at a loss when looking for the value of an antique vase. The appraiser, Rarewares, not only identified the vase but gave me the latest price of a similar one that had been sold. I got answers to all of my questions and could stop my own, haphazard search.

When my dog swallowed one of my husband’s pills, I panicked because it was Sunday night. I looked on line for a pet advice line and found you. I was able to chat on line to tell my problem, and a vet called me. He recommended inducing vomiting with hydrogen peroxide. It worked, the doc vomited within 5 minutes. He seemed fine, was less energetic that night and a little restless, but this morning he is fine. I’m grateful I had this resource which brought me peace of mind.

Technician sent me a pic, stated that a hose was required to place at the drain plug so the oil would not go all over the place that the hose could be ordered, or a 1/2 inch hose 18 inches long would most likely do the job. The 1/2 inch part completed my answer, thank you.

Trying to fix your computer problem 1) on your own then 2) trying to get help from Microsoft, for example, then 3) maybe Youtube and the internet, and all without success, Just Answer is the way to go at the very outset. Skip the hours that are wasted, the extreme frustration of going through recordings that don't have an option that applies and you end up with them hanging up, the internet "fixes" that don't work -- call Just Answer. If your time is worth anything, and controlling your frustration level is worth anything you are way ahead in the long-run to go to Just Answer.

This is a great service and I would recommend it. However the monthly is quite steep and I will be canceling after a month. Should I ever need the service again, at least I'll know where to go. Thank you.

Could not remove light bulb. Was advised that there is a light bulb remover helper. Was given website to view and order. Solved our problem. Appreciated the much needed help. Thanked the tech, and he sent us a nice response, and a phone number, if we need any further help.

Darren was assigned to assist me with info on a plate and he, immediately, contacted me and had information for me within a few hours. We had discussed our individual curiosities about it. It was a pleasure working with him!

Mark answered quickly. Reviewed what I told him as far as the current problem and the history of this dishwasher. He confirmed our suspicions: We bought a lemon dishwasher. But the $5 trial was worth having a 20-year expert's confirmation.

I have spoken with two professionals to date. The advice given to me by veterinarian Dr. Laura worked just as she said and my dog's ears are clear and my boy is happy again. The matter I presented to retired Judge Bill had me very worried. But he put my mind at rest. I had been worried about the situation, but now I have everything in a file and know that I've done the right thing, the right way. I highly recommend Dr. Laura and Judge Bill.

The very fact that many lawyers were 'listening' before I was referred to a lawyer with the particular expertise I needed was very comforting. And then upon having Richard respond so readily and completely reassure me, (and I asked for reassurance at least a couple of times), was just what I needed. It was also helpful to see the progress of my concerns being handled in the stages of a lawyer getting to me so I didn't feel at any moment like I was 'on my own.' I am most appreciative of this website and business. Thank you again.

Great experience! A little shaky at first, but I'm pushy so I persisted in a better answer from my lawyer and got the answers I needed or the info I needed, so I could move forward with the suggestions I was given. Thanks, great service. Read the fine print! It gets auto set up for a monthly charge, which is under $50, for access to a lawyer on a regular basis. The first week is trial for $5. You can cancel further charges anytime. I cancelled immediately (so I didn't forget) and still had the week trial for $5. If I needed frequent lawyer access I would stay signed on. Great service, very happy!

I was impressed with the help I received. I got my questions answered and was pointed in the right direction. The best is that the lawyer said to me that she would be there for me is I have more questions. I just wish I would have the funds to hire her because I would in a heartbeat. Very helpful, She was a light in the darkness. Thank you.

Needed an estimate of value on some inherited furniture built by reproduction company no longer in business. Had a reply within 24 hours with estimate and a little history of the items. It was evident the responder was knowledgeable. Very helpful!

The Expert was fantastic -- giving me 3 options as to the value and suggestions as to what to look for in order to ascertain which value was accurate. Couldn't have been more informative. Her expertise was remarkable and resulted in a very informative discussion with Sotheby's and Doyle Antiques in NYC.

Prompt response, kind, courteous, professional and very knowledgeable advice. British Law is vastly different to American Law so it was imperative that I felt confident and comfortable with the information received. There was also encouragement that if I needed further support it would be available.

At first I thought I had been scammed because I was disconnected or lost the connection but the follow-up from them was by Email and the response was very thorough and informative. I was able to use information provided to direct my inquiries and actions. I left one star off due to the disconnect.

I had asked about how to submit the forms to the local Social Security Office. It was on a Sunday but the person who assisted me gave me all the information that I needed to help me enroll. I did use the information that was sent to me as soon as I was able to contact the local office on Monday morning.

Needed to determine what Torx bit was needed to remove a bench seat from my 2003 F150 Ford. Reached rep Kyle. He answered my question quickly and didn't make me feel foolish for asking. I didn't want to buy bits that would not work. He even recommended where I would be able to easily find the bit size I need. Thank you for your service. Will be back when I need details again. Appreciate all the subject matters that your service carries, too. :+)

My 17 year old Cocker Spaniel was going through some distress early in the morning. He had an appointment later in the day but I needed some advice ASAP on a dose of a medication he was already taking that would alleviate the problem without overdose. A Doctor responded within minutes and gave us the help we needed to get us through the crisis. I highly recommend this service.

If you want quick results at a fair price use Just Answer. The lawyer I had was very knowledgeable and came up with quick answers and the results I was looking for. Easy to send the info she needed. Which included documents and photos. Would recommend anyone to use this service.

This lawyer makes me wish he was handling the court case I have been asking him about, great to have a second opinion. See if your lawyer is on target, on the same page or in agreement. I think just like getting a second opinion with medical doctors having a second legal opinion is extremely valuable.

ALL OF THE EXPERTS HAVE BEEN VERY HELPFUL. SEVERAL OF THEM HAVE BEEN EXCEPTIONAL. I would recommend this service to all my friends. The general experts and the ones with phones have really helped. Receiving answers in a personal and friendly email/mail after asking questions has been wonderful. THANKS AGAIN FOR ALL YOUR HELP!!

I asked a question about a contract dispute with respect to COVID-19 restrictions on gatherings in Virginia. I received a direct answer from an attorney very quickly. When I asked for citations that would back up the answer, he directed me to a legal memorandum that was in the public forum but I was not aware of. This gave me the confidence to depend on his answer and help direct my legal research. This site was extremely helpful to me. I would use it again with absolutely no hesitation.

Quick personal response. Told me everything I needed to know about my item. Very pleased with the service response time and accuracy of the information provided. They have so many categories to choose from. I keep going back with different questions and getting answers.

I can't express my gratitude enough for speaking with the lawyer Liz. This service is fantastic, I received information that my attorney would not answer unless I paid him more. Liz gave me priceless peace of mind. I recommend this service, I know speaking to her will change everything!

I don't know about anyone else but me I constantly have questions that I need answered now- not in 24-72 business hours but right now! Just Answer does that for me! I think of all of them like friends that I can call when I need advice - plus BONUS!- They are all educated professionals so I get accurate honest answers to questions that I can direct towards professionals that are educated and experienced in the field in which my question needs to be answered!!

After calling over 10 vets on and around my area your vet service was the only one who would help. Please understand I was asking for any vet who would see my pig. I was not asking for free advice. But no one would respond. Your online large animal vet responded and with her expertise my 9 yrs old Daisy may have a chance. Thank you and God bless.

My Samsung TV would not show the channel it was black. So, I tried everything before I just gave up. So, long story short. Support team told me what to do to get the channel working again. I was happy.

Was trying to get my Doctor and others to answer what I thought was a simple question and did not get any sort of reasonable or direct response. However, using this website I get an extremely fast response with a direct answer and recommendation. THANKS!

I had a problem loading streaming service Stan on a Samsung curved screen 2015 model TV, however the issue resolved itself without me having to take any of the recommended actions. While the recommendations appeared sound, it did take quite some time to get a response.

I had a question about my child and her mother, with regards to feeling bullied by the mother. I found this website and asked my question to the lady who responded, she was very clear and precise with her questions and answers. She explained to me that I had 2 choices as to whom I spoke to a general lawyer or a lawyer who specializes in family law. She then explained to me again that the wait would be a little longer if I chose to wait for a lawyer who specializes with family law. I waited for approximately 1/2 hour before a lawyer contacted me but within an hour I had the information I needed to feel secure with the decision I had made. I am a patient person so the waiting did not bother me but if you have patience this is a great site to possibly get your answer.

The gentleman replied to my question in a timely manner and was able to provide me with wiring diagrams and where I should start to troubleshoot my problem. I took longer to reply as I am doing this as a private owner not a garage but I was able to get the problem resolved thanks to the diagrams and direction.

However, I was rushing to cancel after I saw there will be $28 charge in a few days. I was not sure if that is per week, month or something else. Also, I do understand that professionals might need this service all the time, but I had this one question. I do have a few more, but that new charge made me nervous and I canceled. It was coming little too fast. Another thing is that I got way too many notifications - see images. On the other hand I am building similar system for graphics. Maybe we can partner up?

At about 4:00 am I needed an answer NOW! I called JustAnswer and got an answer from a Veterinarian that was accurate and reassuring. Information about JustAnswer and the professionals is readily available and important to have. I felt like JustAnswer was the fastest option, it also turned out to be a great option. I will definitely call again.

I called to ask a question about my dog with diarrhea. They gave a basic answer that I could look up and then I was billed a membership fee. They said they sent an email but I did not see one even after reviewing all my emails. They charged another $29 and would not refund it.In the future I would recommend looking up online any questions you have rather than opening yourself up to recurrent membership fees that won't be refunded. How many people sign up for their service and are billed for a membership and don't realize it. It is a scam and shouldn't be allowed. What should happen is an email should be sent out asking if you would like to become a member, not the other way.

The attorney I talked to was great and answered my question. The company itself is crap and sign you up automatically for their monthly service and then won't refund you for it. Read all the terms before making any purchase. Buyer beware.

The response was quick and efficient. I would definitely suggest Just Answer to anyone looking for legal advice. Information provided was detailed with options if the original suggestion was not successful. One definitely felt your concerns were very important to them.

The answer from the 1st rep was insufficient. I asked for a second opinion and the 2nd Tech instantly advised how I could solve the problem. He remained online while I sorted out the problem on the other computer. Thank you, Cody.