JustAnswer Reviews

Dr. ** was amazing! She took her time in addressing my concerns about a white spot that appeared in my dog’s eye approximately 3 days ago. I was able to send photos to try and find out what the problem actually is. Unfortunately, there isn’t much that can be done until I can get him to a vet online Monday. However, she did tell me I can try an anti inflammatory as well as a previously prescribed eye ointment I have here. Thank you so much for your help with this, Dr **. You gave me hope and I’m grateful.

I called Just Answer because my cat was having problems and the emergency vet was not taking any patients. Was connected with Dr Sabrina who discussed with me possible scenarios and what to do with each. She helped allay my fears until I could see our local vet the next day.

Craig did a good job of pointing out some issues in my legal problem so that I can address them fully and thoroughly. I was asking for a discussion on a particular sentencing in a section of the law because I wasn’t sure how to interpret it. From his legal expertise, he was thoughtful as he decided how to interpret that small part of the section. By having that interpretation that he gave me, I was able to more thoroughly develop my argument. He even wrote me the next day and more thoroughly explained it. It was very helpful! Thank you Craig.

He was very professional and quick with his assessment of the incident. It appeared he was very knowledgeable about the laws. He also explained his opinion clearly so a layman could understand. I was very satisfied with the service he provided. I would recommend this service to anyone. This was the fourth time to use this service and have had great service on each and everyone of the concerns I had.

The mechanic gave me information that I didn’t even consider while trying to resolve this issue. Also he gave me information on what price range it should be in. Also what obstacles could arise while getting quotes. I knew that I had excellent knowledge given to me in order to negotiate the best rate. His attitude was that of someone helping a friend or family member.

Dr. ** was great. He helped me on how to communicate with my providers to be able to get better care. He gave me 3 things it could be to suggest to my providers. He was patient and made me feel comfortable. I would recommend this online service to friends and family. I definitely will use this service in the future.

Speaking with a real person was wonderful! I was able to describe the problem, which might or might not have been the vehicle speed sensor, but because of the conversation, I was able to make the decision to order a new one and give it a try. Really appreciate it - Thank you for this handy service!

I just bought a 2025 KIA Sorento, traded my first Sorento in on this one. New way controls of AC same buttons switch to control music volume etc. were confusing, then the AC would stop working while we were driving, as well as other issues. Your Just answer man went over all the things that were going on and came up with a software upgrade that should be the answer. I have an appointment Monday to get the upgrade. I would be happy to tell you if it works. On Tuesday.

I feed my dog grapes but didn’t know the danger until I looked it up. I was able to communicate with Dr. ** and he was calm, knowledgeable, and helped me and my dog through a difficult situation. Although I had to take him to an emergency vet, Dr. ** led us through protocol in a way that reduced my panic considerably, which most importantly relaxed my pet. Dr. assured me that he’d be available throughout the ordeal. It’s the day after and I’m just monitoring my dog and will take him into follow up appointments in the next couple of days. I appreciate the service we received so very much.

Good service. It was a mix up of my cat's medicine and the vet was knowledgeable about the med and answered my questions. It was early in the morning and the doctor returned my phone call promptly and reviewed my information with me. I would recommend this prompt service to anyone who has immediate or after hours questions from a vet.

Tim gave me options and was very polite and knowledgeable. He was a great help and did not make me feel dumb. He was easy to talk to and listened to all my questions. I would talk to him again if I had any problems. He also apologized for it taking so long to get help to me.

Tim was very helpful in diagnosing the problem with my massage chair. After speaking with him and doing the things he suggested the chair still did not work. I addressed the issue with the chair manufacturer and they suggest I do exactly what Tim suggested. They felt it was a faulty hand controller and are shipping me a new one.

Correctly diagnosed problem as weather related when my phone service was interrupted. Found one of three phones had been damaged. I am replacing that phone. AT&T could not solve the problem, so I was happy to find someone who could. End of story. End of story. End of story.

No shop could tell me what exactly has to be fixed and where I could start with the process and how much it could cost me BUT HAROLD was able to suggest a few things that were extremely helpful and I feel confident to make a choice now. This phone call was sooooo worth the $5. Just hearing a male not to underestimate a female customer and take me serious, is priceless! THANK YOU, HAROLD from San Francisco, CA! He was my hero of the day!!! 🦸‍♂️ 🩵💙🩵💙

Joey provided me with valuable info on back spousal support for my upcoming court case/family mediation. I'm able to go into my mediation with valuable information that will give me assurance of my victory. I was also put at ease and have a greater peace going forward with my case. It's also really nice to know if I have any further questions, I can just call or text.

Sent me a list of estate liquidators. Suggested breaking up the collection and donating it to Goodwill. I will follow up and see if my collection is worthwhile. If not, I will go the donation route. We also discussed my large collection of World War 2 books. I will follow a similar process with the books. We also discussed trying to sell the items on eBay and determined that was not a viable option.

Washer stopped in either wash or rinse cycle. Nothing appears on the digital screen. Appears to be no power and the lid is locked. Have checked and there is power on the outlet. Was advised to contact the repairman. The service advisor was very helpful and professional. He was also very rapid in his response.

I am satisfied with the Dr. and his recommendation for a treatment plan, and the fact that he actually listened to what my problem is. He did explain what an audiologist would be able to do and tell me the best course of action to take after the results of hearing tests.

Tech was easy to work with, communication was good. Unfortunately, we went through every recommendation, but it didn't fix the hardware problem. The output tray not extending fully is a weird issue and there's very little information about it out there other than paper jams, but this isn't a paper jam issue.

Next week I will present myself to the board and teach them the new 720 laws that regard the respect that the board must have towards the veterans with disabilities or anyone with special needs. Actually, I am also working with a family with an autistic child who needs special adaptations to the bylaws. This HOA as well as many others have treated the homeowners harshly and illegally. My board member has even hired an incompetent lawyer who was extremely disrespectful towards me and my needs that really didn't cost the HOA anything and added value to the property. I think that the lawyer should be disbarred but of course that is beyond my duty. It is difficult to upkeep with so many laws and Mr. **, after being told about the law that was going to be in effect, looked it up. As a teacher, always a teacher, my job is to teach. He is a great student.

The $45 monthly charge wasn't explained upfront and caught me by surprise in the small print which seemed like "sharp" dealing. The situation was mitigated by the quality of the answer from Tim the contractor which was excellent.

When a family members life was in jeopardy called without verifying. They charged me for membership. Then when I got the medical question answer I told my wife(a nurse) and she said that didn't make sense. So she called and they charged her as well. Now two months later I'm still paying and they said that's policy and hung up on me.

Everything should be fine now. Nick informed me that I needed to test my printer and that it should perform normally. I have updated my payment information as my previous credit card was compromised. With the updated information, I presume that everything should return to normal. I sincerely to thank for his help as I was perplexed as to why it was not responding.

Mohammad was able to guide me through the process of understanding how to remove “content blocks.” This was a stumbling point in finalizing my monthly real estate newsletter to my thousands of subscribers. He also provided written instructions for future reference. The $5 spent was well worth it!

It was my first time using Just Answer. Everyone was so polite and friendly. I couldn’t believe how fast it took them to get me help and to solve all my problems and my questions answered so quickly to my satisfaction. I would highly recommend Just Answer to everyone that needs this app.

This website helped me quickly get accurate answers. I’m very grateful to Attorney Seth for all his assistance and wish him the best in the future. The only drawback I found was that I couldn’t establish an attorney-client privilege. That said, the attorneys here are highly resourceful and there should be some provisions to hire them.

First time using this service. Kevin called me immediately. He was so kind and patient and walked me through the various things to check! So grateful. We had a fridge full of food! Will use him again! I have to admit I was a little skeptical wondering who I gave my credit card number to.

I appreciated the doctors advise and will seek out urgent care to address the possibility of a cracked rib! She recommended I go to urgent care! I also appreciated the day that she recommended after I seek urgent care to get magnesium oil to help with pain etc. Very attentive and professional.

I really appreciated that Carol spent a lot of time finding even more info than I had thought to ask for. She found the maker and country of origin as well as the age and value of my piece. She went above and beyond my expectations. Thank you so much Carol!

The appraiser I worked with was knowledgeable and answered my questions, plus gave me additional information. She asked me questions that related to my choker. Provided recommendations on why to use professional help to fix a problem. Was very nice to work with, would want to work with her again.

Doctor confirmed rash, alleviated concerns, and recommended very practical advice along with future care if problem persisted. Doctor took into account several specific factors, which was appreciated.

I received explicit instructions on how to find the keyhole in the door handle. All went well. Thanks to your ready to help staff. I was very satisfied with the experience. It was a quick and simple experience, which, if covered in the manual, was locked in the car, so your help was greatly appreciated.

Greg did a great job helping me find homes and apartments for sale in precise various locations I asked about. He helped pinpoint locations by various airports within an hour’s driving travel time. He found locations in Florida, Delaware and Pennsylvania. In all price ranges asked. Very helpful. Highly recommend. JustAnswer is a very reliable source.

I’m old. Sometimes it’s hard for me to figure out how to sign onto stuff. He was helpful, although, in my particular instance, he was not able to give me what I was seeking. He tried! That said, he gave me the numbers of who to call who could help me with my question. Keep him!

I had tried several times to add another computer to my Microsoft account without success. I decided to check for online assistance. The technician had me check several settings on my computer and walked me through several steps. The last suggestion of installing Microsoft 365 on another computer using the Family Share setting worked. I was able to install the program successfully. Thank you for the help.

Moose was relevant, patient, kind and very knowledgeable. Seemed to know the machine and had a process for debugging the problem. I need some local help doing a couple of things but I have a brother that can help. But I highly recommend Moose.

Mark was excellent at explaining the information about my art work. He was patient with me when I was trying to send him pics, I get confuse at times in how to use my phone, Very nice person. Thank you so much for all your help. I would recommend him and this site to anyone who needs an expert.

Kelly was excellent in his appraisal and answers, but I re-washed some golf shorts that had been wrinkled in a first wash and the wrinkles were still there. Maybe they have been set and won't change, but the damage has been done. My old Whirlpool W/D didn't create this problem with the same garments. I asked Kelly to send me the descriptions of all the cycles as IT WAS NOT IN THE ORIGINAL DOCS WITH THE MACHINE. He was very professional and helpful. I feel LG has a communication issue with their W/D's.

Overall this was a great experience. I didn't really think I was going to get the answers that I was looking for but after going ahead and going for it and talking to an attorney I feel that I have a potential case and I feel very comfortable now going ahead and going forward and pursuing it versus before I didn't feel comfortable because I was told that I really just didn't have a case by other attorneys so thank you so much Just answer. I appreciate everything you've done for me and I'm going to rock and roll and get this case started in court.

She was awesome and eased my mind with this. Answered my questions. Went over what the law states and let me know my rights as a tenant. Told me that the landlord was in violation of the law and he needed to go to go and start the eviction process.

I just needed help with my address change. I was not able to figure it out on my own and I called on the telephone, but that was ridiculous. I hate talking to a machine, but it looks like we got it done and the guy was wonderful. Made it very simple for me.

I need to recondition three HP clients and Tyler walked me through a number of options very professionally. He showed me three ways to achieve the reformat and we decided on switching from Flash memory to SATA drives. Tyler had detailed answers and offered to walk me through each of them.

Fantastic service!! Randall was very, very helpful in not only giving suggested reason why RV had water flowing from under the walls in shower area. He also gave instructions on what to look for ie., loose seals on pipe. Rather than ripping out the belly to look for the leak (almost) open a little area and check the piping! We did discuss the water pump! Randall was so comfortable to work/chat with. Highly recommend!!! Cheaper than a mobile RV repair. If you don’t mind fixing it yourself! Mahalo Randall🤙🏽

The tech was great help and he got me the info I needed very quickly. He sent me a link that had copies of the pages that I needed out of the repair manual. Got the info I needed. I was given the measurements that I needed, so now I should be able to get the job done. Great help!

Thermostat needed to be reset. Did not have manual so Andre walked me through setting it up. I found him easy to work with and was able to solve my problem very quickly. I liked his approach and there was good communication and no wasted time.

** was very knowledgeable and quick with his answers. It was a pleasure working with him and he was kind with his responses. It is difficult when you lose your parents and your siblings do such things to you in court. I would recommend him to friends and family without hesitation. Thank you **.

I was told it was a $5 refundable fee. Why was I charged $29? I would not have done it. The vet was helpful but I should have just googled it. I knew what the cost was. Could you please refund the $29 to my account. Thank you in advance. Carolyn **

It appears that the package was left at the wrong address. First tracking number had right address but local tracking number had wrong address. Went to local post office and they told me the name of the people who live at the address that the package was delivered to. They replied that a package was not delivered at all.

My problem was diagnosed and solved. I was given a list of procedures to follow. I was also emailed a video on how to remove the battery. After performing all the procedures it was determined that I needed a new battery. I was given a recommendation where to purchase the new battery. Great service and promptness! Just Answer is legitimate and I recommend them highly.

Received a quick phone call and the tech answered my questions and gave great advice! My advisor was competent and easy to understand, even sent me details, local providers, parts locations, etc. I would use them again in a heartbeat. Overall a great value for the money. Wish I knew about this service earlier. Thanks to Harris my advisor.

Best service so far. Thank you. I have not had service like this. It’s why I am Thankful but I had to use Visa. Not bad $5 it included a letter to I can check out, write my own, send to Co. It’s worth it for a peace of mind again. Thanks, may need you

Very helpful, my first time for an online Dr’s visit. I was very surprised at the ease and with the help Dr. ** gave me. Thank you, I am certain Buddy will be feeling better in no time. I will continue using this Vet’s service, for Buddy, as often as needed. Thank you, again for your help and concern.

Omar did a great job. He was quick and very considerate and took care of my problem in little to no time. I can’t wait to see when I start getting the newsletter that he signed me up for. I hadn’t received it for probably a year and a half. Now I feel comfortable that I will get it in the future.

The agent was helpful and gave a probable solution to the problem. However I think the fees are outrageous for the service rendered. I think that the fees should be looked at closer, it appears as if you guys are trying to take advantage of a person who may be panicking about the reason or reasons for calling

The mechanic knew exactly what was wrong and how to fix it. He offered advice on what to do in the future if my problem happens again. He used words I could understand, and he wasn’t condescending. I hope the two men I have helping me don’t screw up my battery trying to take it out. They don’t appear to know what they are doing.

Person was knowledgeable and caring about my problem and walked me through it to a very good solution as I was not familiar with the phone using the process needed to accomplish reaching a solution to my problem. I am pleased with the person who helped reaching the correct solution for my problem.

Thank you for answering my concerns. I was given the info I was looking for. I left my country as a little girl because of the war and I would like to acquire all my legal papers. It's a right as a human being to know where you come from. God help me.

It suddenly lost its connectivity. Tried correcting it on my own with Canon's videos but the correction did not include my situation. I eventually messaged your Bot and it in turn conveyed me to a real person by phone. I convinced RaashidS that bringing into my MacOS was the expedient way to resolve the Wi-Fi connection between printer and computer. After Restarting the computer - he was able to go back into Preferences and re-allign the two and regain printing capacity.

I had a good experience. Austin was kind and helped me out and answered all my questions. I have no complaints about Austin but I do have a complaint that I got charged 33$ when should only been 5$ that 33$ is not included with the tip I gave Austin so I got charged for his tip plus 33$ more. I'm not happy about that.

This company was very attentive to my need to cancel and refund a subscription. I was impressed with the speed that fixed the problem. I was pleased with the doctor response a month ago. I will not hesitate to reactivate as needed. It was very easy to get to the end zone. Thank you.

Had issue which Randy quickly identified and rectified. That involved the manipulation of switches which were unknown to me prior my interaction. He was patient which I am sure is difficult given the situation. I was impressed by his knowledge of the system and abilities to help navigate the issue to a successful conclusion. Even with limitations getting photographs back and forth due to connectivity issues problem was rectified.

Asked why it is so difficult to reach an English speaking customer service representative. Legal Eagle was quite helpful. He knows business. Thanks. Our daughter is Assistant A G in West Virginia. She always advises us to check out businesses. She works in Consumer Protection. We're proud of her. She graduated Northern Illinois University law school number 1 in her class.

I got the answer I needed and it was so so fast. Thank you!! I was scared maybe this was a scam but no very professional and to the point my stress just melted away. I’ll use them again. I did not know anything about Elder care leave and I did not want to lose my job in the future nor my seniority at work. I had called my work but they started to have updated just my luck and I was so overwhelmed. Now I can relax. Thank you again!!

Brian answered all of my questions quickly and I learned about my CD player. Unfortunately the least cost fix is to just get a new radio/CD player. Brian recommended where to go and what to do and how to do it. I really appreciated all the information he gave me.

I was told a $5.00 refundable fee would occur. Now my credit card is being charged $55.00 more than once! What is going on? I want this cleared up asap. The “help” kept getting passed off to someone else. It was a simple inquiry. I had to look elsewhere for assistance and go the issue resold.

Discussion of available VA benefits as it pertained to me while I was exiting Camp Lejuene and other related matters. WE discussed Title 10 and Camp Lejuene exposure during 1957 to 1984 ad how it effected my health and its relationship to VA potential benefits for me. He did a great job of explaining all.

Chet called promptly and walked me through trouble shooting the problem with my GE Profile refrigerator. Chet was very patient and answered my questions as we went through the process. Chet explained how the system works and told me what to look for. Chet sent a link to the part that I need. I am very happy with the service I received from Just Answer and Chet the service tech. Thank you.

Great description of the procedure. Accurate and descriptive. I will arrange the procedure with my Mayo doctors in Jacksonville. Thank You. I do not know what m. After many operations done successfully on me, my wife and son, I am not sure what more I can. I talk to the neurologist as I am going to Jacksonville for my check up. I am a lung transplant recipient.

Ivana's assistance was very helpful in understanding my concern. I felt like I was talking to my own vet. It was very assuring. I would definitely use her in any emergency kind of situation. I would definitely recommend the site and that particular veterinarian. It is very nice to be able to talk to someone who is very knowledgeable in her field.

Chris gave great suggestions and pointers on how to live seat rails. He’s vey knowledgeable and was able to communicate technical information into easy understandable language. Greatly appreciate his help and expertise on this subject. Even on the internet there is not a tremendous amount of useful information on this topic.

All questions and information requested was given completely. Care was taken to make sure I understood all the information. Very professional as well as displaying complete knowledge of situation presented to him. Much time was taken to answer all questions presented. We felt that the information provided helped guide us through this upcoming process.

He try but we find what was the problem was;. Your Daniel tried to help us. But my husband fault not checking the battery cables,,.. But I...real I really appreciate your help it. Thank you very much..

I explain that I purchased a new fan, new auger motor, igniter stick. Gave him the error code L01. He said that I need to purchase a new control board. My model is PB1000XLW1. Was able to explain how to remove the control board. Also recommend that I purchase a new RTD sensor probe. Control board and RTD sensor probe was the only items I did not change.

The doctor explained my results like if he was my private physician with concern, dignity, and respect, my physician did not explain it to me the way it should’ve been explained provoking me to research certain things on my results that I’ve never seen before. Only she knew what they meant but the last time that I checked, I’m the patient. I contact Just answer and Dr ** answered all of my concerns. Thank you doctor.

SuryaT, the advisor, was very knowledgeable, friendly and helpful. My issue was that my TV screen image would occasionally freeze and lose reception. Like a good detective, he went through a number of possibilities, finally settling on doing a re-scan of the TV to update the channels received, but I need to replace the missing remote. He sent me a link to do that, and when it arrives, we'll see if it works! Thanks!

Luke was extremely knowledgeable and helpful! He responded quickly and was thorough in his answers. Both of my issues were handled well and very professionally. I did have trouble with Paper Clip and he helped to resolve the issue. I look forward to working with him on any future projects.

Had a question involving small claims. He also helped with another family issue. He was very helpful and informative. I have gotten so much out of JustAnswer. Would recommend very highly. 😀 He directed me to sites for form, and links. Experts are awesome! I would have never made it through some of this stuff without him and the other experts that I have spoken to!

I really liked how fast the service was provided, even after office hours Dr. ** was very kind and assertive. Also very knowledgeable. I followed his advice based on what I told him about my dog’s health. My dog recovered the next morning and I am very happy with I contacted the Just Answer website.

Jeff ** was very helpful. He gave me step by step instructions of how to fix my tension issues. Unfortunately, they did not work on my machine so my next step is to find a repair shop that will take my machine and do a "professional tension calibration" as per Mr.** suggestion.

Dan was very kind, pleasant & knowledgeable. He had a great sense of humor and commiserated with me regarding our move. I needed help with my change of address and wasn’t getting anywhere checking online. Dan instructed me on how to resolve the issue. So I will follow his instructions.

Martin was extremely knowledgeable and helpful. I would recommend him and your company highly. When my problem persisted he kept digging until we got it figured out. He patiently went through all the possible problems and we checked them off one by one until the issue was solved. He was extremely knowledgeable about the whole subject.

I was just trying to get a hold of UPS to let them know that I didn’t receive my fish and it led me to this. They never asked for my name or nothing so I hope I get my refund. But the guy I talked to was nice. He did really good job.

My cat ate a poppy seed cake. I read online that poppy seed is toxic to cats. Freaked out. Called. The vet here told me that most likely, the max we'll get is diarrhea. Sure enough, the cat was just fine.

Blocked from certain online sites which were previously there. Nothing at all changed in my search history and as it turned out there were some local issues. The expert was professional, timely and explained in detail. He was patient with me as I am not computer savvy. All of my questions were answered in detail.

Megan was very good once we got on the same page. She was kind and understood when I had to stop communicating because of an incoming call. She gave me the specific things to do. The second person was not necessary so I didn’t have anything to discuss 'cause it was already fixed.

Absolutely amazing! To be quite honest, I did not expect to get the assistance, direction, and or understanding that I did. I am very impressed and have already recommended this avenue to several people and will be trying out other things. I wish I had Dr. ** as my regular veterinarian.

Did a great job of taking care of business. Answered all questions very nicely and intelligently! I had no questions left unanswered at all. Answered everything that I asked him and he always had a good answer. Would use this service again if I needed answers. Didn’t have any further questions at all! Answered all things

Just Answer was able to answer my questions and solve my problem although there was a technical glitch in one chat. There was a confusing insertion of suggested questions into one chat which overshadowed the arrival of a second expert; this led me to believe that my reply had taken too long and that our conversation had timed out. I had to rate the conversation with that expert as neutral, though the rating should have been for the chatting system. Appreciably, I was offered a chat with another expert to replace it. I'm out of questions, but will return if I have more. I recommend this site.

It was not possible to save my old account but I used the advice to set up a new one which is now functioning. The experts I consulted were all very methodical and operated with very clear instructions. The problem was not helped by the fact that the Facebook system has no way for customers to contact them directly and their printed instructions are very complicated.

Good morning. I have better experience in different categories than others. In some categories, it's clear that the expert simply googled the answer and cut and pasted the AI generated response. But the auctioneers have been really helpful. Luke, in particular, goes out of his way to not only answer my question, but tell me why he answered it that way. He provides additional detail details that help me not only with this question, but with others in the future. He's really awesome.

Veterinarian assisted me thoroughly on a timely manner and precise knowledge I was looking for regarding my dog’s dosage of particular medication in reference to furosemide as I was unsure if I had ordered the correct amount of milligrams through online erbsite as per my vet orders therefore wasn’t sure if it was 2 mg or 20 mg and afraid of an adverse event.

Elizabeth took her time and clearly answered all my questions pertaining to driving without a driver’s license, physically with you. I only waited a few brief moments for her to communicate with me after I submitted my request to talk to someone. She was friendly and to the point. The only change I recommend for the overall experience is that I was asked to rate our conversation only a few minutes into the conversation. And it would have been much better to have completed this at the end. My rating would have more accurately reflected the experience.

As usual, Bernard ** gave an update on my listed-artist American Impressionist painting + its Mission-Style dark Wood Frame in today's values, + more valued information--he's the best, + his recommendations for follow-up are exceptional. He is now our expert antique appraiser here. We have used him for 3 + more lithographs/paintings & reverse-painted flue covers, and more!

Guru was very helpful. He answered all my concerns and was very knowledgeable helping me get through my situation! I would recommend this to anyone who has questions. He directed me to attorneys in my state that could further assist me with any other needs and extend his direct contact if I needed any further assistance. Thank you for all your help!

The vet I chatted with was accurate with his suggestions, and the course of action he said to take helped my dog to recover in a few days. This definitely saved me a costly vet visit. I would recommend this service for helping with common ailments that are pets may suffer.

We removing an old boat dock and installing a new one. I had questions about a proper cantilever and how to anchor the dock properly due to the length that is hanging over the lake. We couldn't design a typical two to one cantilever, so I needed advice on how large of a footing we would need to hold the beams that are sticking out into the lake. Walker Engineering did a great job helping us.

The provider had a solution costing $65/mo. The Tech directed me to one that cost just $100 Total. So I am glad that I asked my questions with someone having the expertise that I needed. I do not know what may Jam me up in the future, of course, but when I do, I will be glad to give that problem to an expert like Nick.

Kelvin did a great job for me. Found what problem was and unfortunately I will have to replace. Only problem I had was the website. Had to put information in 2 more times and that was aggravating and time consuming. Otherwise everything else went well. I appreciate the assistance you provide.

Rebecca was extremely knowledgeable, polite and can’t rate her high enough! She was forthright, honest about the market values and very kind and polite. I would recommend her to any clients interested in buying or selling antiques. You should put her through the front of the line to answer your clientele’s questions.

Very detailed and best description I have ever received from a medical person. Would take a lot of research to figure out why my tongue is burning: prescriptions, diet and anything else I consume. Most medical people do not want to take the time to figure out why my tongue is burning.

We are still working on this, pending information from my local vet so that Dr Mike can give us his thoughts. Dr Mike has helped me many times with my flock and his knowledge and guidance are always outstanding. Well worth my membership! Highly recommend Dr Mike to those needing avian care.

Had an issue with our GE washing machine model GTW680BMM1WS. The knob to select cycles was not working. Dino and I chatted. He diagnosed the control board and sent a link to purchase a new control board. I will still need to repair the item but Dino has saved me lots of time on the diagnosis. Thanks.

The oven doesn't work. Brand new unit. The range works, but not the oven. The range keeps flashing an error message. I spoke with the tech. He told me to turn off the circuit breaker for 2 to 3 minutes. He said if this didn't correct the situation, the unit is defective and the warranty dept. should be contacted to replace the unit.

He spent a good deal of time over the field of tin toys. It was obvious that he was doing research as we talked, and he found our exact toys with some auction experience behind the prices. We talked for about 15 minutes. I'll know more when I try to sell them, but as of now I was quite happy with his discussions with me.

Red light appeared, I did not have my service manual available. Because, I have no idea where I put it… Thought I'd give this a try. This gentleman knew exactly what to do right up front. I screenshot all of his advice and will put it in a safe place. Thank you again.

The doctor that I dealt with, was very understanding, knowledgeable, polite and helpful. This was an easy experience and I would recommend to friends and family. Actually I have been pleased every time I’ve used this application. The process to get to a professional is also easy. The whole process takes less than one half hour. I saved time, gas and the inconvenience of having to trek to a doctors office or an urgent care for such a small concern.

I have never been more happy with the service online from this particular lawyer. He has assisted me in every aspect he possibly can has been professionally pleasant to work with, and I could not express my gratitude in how well he has helped me. I will thank him forever. Now I hope to win my case that’s all I can do. Thank you, sir. You are wonderful.

Steering locked and won't turn the starter. I need all of Moose's texts so my son can see them. My wife has been in the hospital so I. wasn't able to follow up. Lost them all. Moose was great. I am just not knowledgeable enough to follow up. I think my son is. I recommend Just Answer without reservation. Thanks.

My mini Aussie ate a mini Twix. I was concerned because she started throwing up 24 hours after eating it. The vet was very helpful and knowledgeable. He advised what I need to be on the lookout for. I would highly recommend them to avoid high vet bills for something that isn't life or death.

My dog got ahold of my prescription medication and got really sick from it. I was really impressed with the immediate response and call I received within minutes of my question. Less than 5 minutes. It was great to have and well worth the money. The Dr. Was super Nice and understanding and explaining everything in a manner that you could comprehend. It's a great app to have. Deeply recommend it.

The technician was very knowledgeable of my refrigerator model and the problem caused by ice blocking the air flow duct going from the freezer to the refrigerator. Jarid explained the possible cause of the freezing. I was satisfied with the technical discussion, but very annoyed when I found out I needed to pay a monthly charge, which I have now cancelled.

Found this site, it was 6:30 am and my car was not feeling well at all. Kept squatting and straining with only drops a urine coming out. Dr ** explained the urgency of getting Jack to a vet and explained the whole male cat urinary issues, even told me what my vet will be doing to my cat. A+ and worth it. Thank you.

I wanted to be sure that my Instagram account was permanently deleted. When he did the check, we found that the account was deleted. Did not want the account to be active, I opted to delete the account permanently. He listened to my problem and was able to give me the assurance that I needed.

The pop up is annoying when I am trying to read their response and can't see the full text. I have to read between the lines. It is difficult to rate someone before I have received the answer to my question! I would be happy to rate them after the conversation is completed.

My agent was thorough it took a little while but we did finally find out. I’m not sure why the vin is hidden on these models! I am in the process of selling and the back required it. I almost gave up but the agent was correct. I 100% recommend JustAnswer for any problems. They seem to be great at helping. This is my third time asking for assistance with totally different items.

I really love just answer for HVAC. I am a recently graduated and received my residential 1 Hvac certification in 2019 & I immediately started working for myself and not a company so there are things I need help with remembering when approaching a job and I must tell you the technician Airheatman has not failed me. He had helped me fix a lot of hvac problems. He knows know his stuff and is always professional and is going to let you know the best thing to do regarding your hvac situation.

Response from technician was timely and extremely helpful. I would recommend that technician to friends. I’m still waiting on repair parts to be delivered and will contact the technician should I have any issues. I have used this service in the past and have always receive expert advice on a timely manner.

I am in the process of converting an old mini refrigerator into a kegerator. I did not have access to the owner’s manual due to the age of the appliance. Terry was friendly when he promptly called. He was able to answer all my questions and had the owner’s manual pulled up and sent over to me via text. I felt like I was talking to a buddy about my project. I highly recommend using this service.

Talked to the doctor Ahmed about black mold that had formed in the bottom of my plastic drinking glass. Was it safe to continue using it or to discard. I was concerned about long-term health effects. He said no to the doctor. Reassured me there's nothing to worry about with my health condition as I am a healthy 69-year-old male and not to be concerned. Dr Ahmed was convinced was convincing and I trust his opinion worry about any of that. I'll be fine.

My lawyer was great. He said I have a serious case concerning wrongful towing and failure to handle my recertification properly. My lawyer came across as very experienced and honest and caring. He emailed me all the sources to write and get this wrongful situation dealt with. I have a threatening letter that is nothing but lies claiming it was their third attempt to set up an appointment and the one letter I got is dated 3/1/2025 but it was not clipped to my door until 5/10/25. Whoever fabricated the false letter claims they sent a letter in January and a second one in February which is nonsense. They claim I am in danger of losing my apartment and if I do not take care of this by April they will not tell me of any changes. The incompetence and entitlement of these people is absurd.

The Dr answered all my questions in a way that I could understand. I’m very happy with This service Just Answer. Thank you Dr **. I will use this Just Answer service again when I need to ask more questions about my dogs. I wish he was a horse veterinary specialist too.

The man I spoke with was patient and very knowledgeable. This made it a pleasant experience. I was filling out application for a passport. I was done and ready to print and the printer wanted a 'proxy ID. I had no idea what this was but the tech walked me through it.

The information was accurate, effective, relevant and complete. I received the information I needed along with next steps including actions if the treatment didn't work. The suggested treatment worked effectively and the critical issue is no longer a problem. The vet was efficient with the information keeping his presentation of the information clear and organized. The only deterrent is simply the wait to be connected to the vet. It does help that the initial contact allows the details to be listed and clarified.

The vet was very quick to respond about my dog eating a raisin. Offered to walk me through the steps to induce vomiting with hydrogen peroxide. Also to look for the ingested fruit. Also if necessary take my dog to an emergency vet. I really appreciate the convenience of the site.

My experience was 1st rate from start to finish. Dr. Scott ** did a thorough job of researching my problem before giving me an answer. He let me know he would be available for 2 to 3 hours after the interaction ended in case my dog's situation were to change and I had more questions.

I have used JustAnswer twice, once for a minor service issue on a lawn mower, and more recently for a legal issue related to transfer of property after the death of a parent. both times I was given step by step process for my problem, and I have great confidence that today's information will be helpful after a lengthy time searching for the correct process on my own. Just Answer will be my first outreach in the future if we successfully complete this difficult legal process, that is unfortunately not of enough value to retain an attorney.

Why are you charging me $34. I agree to pay $5 and now I see a charge pending of $34. I was told that if I paid $5, I could speak with a person over my issue. Please don't charge me $34. That charge is pending in my checking account.

The chat experience was good but I was told a mechanic would call me, not text me. But all in all it was fine. I wish I would have been told that I might have gone with a different option. Dan was great with his explanation of what needed done. Thank you

Not running full power, probably needs a good tune up, suggested a new plug and fuel and Air filter, clean the carburetor, I will proceed great information I received, it runs great but I haven’t had to do much to it in 12 years, just probably needs a good tuneup, I will start with plugs and 2 filters and go from there.

Good advice. I felt like I got to express my concerns and was heard by the vet. My cat has come around since then. It took her a few days to come out from under the bed. Her sister cat is still missing, but at least Lola is out from under the bed and acting more normally.

Dr **, took her time reading what I wrote about Oscar and what was going on. She did her research and came back to me with the best response to my question. It made sense and she suggested an organic chewable to help with the problem. I have already ordered these chewables and am very thankful to Dr **!

Got the information I needed and can use. The person I spoke with was very helpful and reassuring. He understood what I was talking about and also understood my concerns up to this point and what I should do going forward. I greatly appreciate his time and advice given to me.

Dr. ** was great, I wish she was my doctor. Knowledge, compassionate, and thorough. I will contact again. She helped me with issues and questions that I had about radiation and mushrooms. And one thing she said was sometimes more isn’t better.

Very pleased with my consultation. The lawyer was very knowledgeable and understanding. There are still a few grey areas but I guess I may need to schedule another consultation with a lawyer from the area that I need to thank you! Do you have any recommendations to where I can attain one?

I was able to meet my deadline submitting my documents to court because of the fast response to my needs. I was so impressed that even at the such late hours of the night she was able to respond. She got all of the information she needed from me and then told me that my doc. would be ready by no later than the end of business day today. It was 2am when she was helping me out, but I informed her that I needed my document no later than 6am, and to my surprise when I woke up I saw that I had a message saying my document was ready to download. Best service ever and very affordable. I would definitely use it again and highly recommend her. No incentives were received for my review, really a great experience.

My technician was very patient with me and explained things thoroughly. My chopper came without instructions and it’s hard for me to figure it out as I’m 73 and not very tech savvy. After speaking with the technician I have a much better understanding of how this multi chopper slicer works.

I was pleased and very confused but Just Answer help me manage and take my time with the issues which overall helped me to really understand what the issue is, having the assistance I had gave way for me to take time to learn more about my car. Thank you

My dog had been sneezing off and on for about a week but started having a bloody discharge from her nose on Friday night. I reached out to the online vet who asked me questions and gave me advice based on what was happening. The bleeding had stopped and she advised taking our dog to our vet the next day. We are on our way there now.

Jeff was wonderful to work with. I had acquired an old biking seeing machine with a stick reverse button. Despite all the trouble shooting it seems this machine had experienced the same problem at some time in the past, because when we got to the last possible repair to try I found out the screw I needed to adjust was completely stripped, indicating someone else had attempted the same procedure. So even though my experience was great, Jeff was very responsive and knowledgeable, and never forgot about me when I couldn't attempt to work on it at times because of life, he still messaged me and kept going. I learned so much from him on this journey but I am not going to attempt to drill out the stripped screw because it is in a very difficult place, so I will be taking it in to the shop. Couldn't recommend not trying this. It was a great experience!

He told me the reason and that I would eventually receive a letter from SS regarding the payment. I am receiving federal retirement and my SS was reduced by 50% because of that. Recent law removes the 50% cutback and I received the bonus from 2024 due to new law. My new SS payment will start this year.

Electrical issues in a truck are hard to diagnose when a car is in a shop. Brian helped me figure it out remotely, and saved me a trip to the shop. Brian ** lives in Roswell, NM and I live in Grand Prairie, TX. I can't thank you enough for the assistance I received. Best kudos! Thanks!

The gentleman gave me the information needed to replace a light control panel and where to get it cheaply. I ordered the parts and now just waiting for them to arrive. He was very kind, considerate and knowledgeable, thank you! I wasn’t sure what to expect but he seemed very knowledgeable with the problem.

Filing a claim for Sam’s Club eyeglasses with Allstate was a nightmare. Your technician was very helpful. The website was very or non compromising. I kept repeating itself not taking you to the right place. Your technician was very patient as I tried different options to get by the software problem

The technician was fabulous. She was patient and great at trouble-shooting the issues I was having. In the short time we had she gave me a good introduction to both building contacts and using templates. We had to end a few minutes early due to a meeting I had scheduled, but she agreed to allow me to have another session.

Repairman narrowed it down to valve assembly, circuit board and air pressure tubing going to the circuit board. By troubleshooting I already replaced the valve assembly, and we concluded the only thing left was the board. Outcome I bought a new washer. The washer was old and buying parts was almost expensive as a new washer depending on type of washer.

Very helpful in instructing me how to loosen agitator to get pants out. Very quick on response time! And it was someone I could actually understand! It was definitely worth paying $5 for this service and I would gladly do it again! I would advise anyone having these type problems to use this service! It’s amazing!

The chat went so quickly and the doctor was reached and helped me so quickly, as well. I recommended this to everyone I know who has a pet. It was literally a life saver! Thank you for this service, as you know this incident happened at 6:00am and our vet isn’t open for another 2 hours. With Covid, the 24 hour vet isn’t available here, anymore.

The person I spoke to was both knowledgeable and supportive. She was very patient when I had to keep asking for clarification. I don’t remember her name and wish that I could thank her personally. She said she would call back, and my phone said that she did, but I missed the call.

Tech Chet **, handled the situation with my “Cool” light staying on. Very informative with a knowledgeable, kind professional demeanor. Tried a couple of things and determined that I needed an LG repairman. He gave me an LG number to call. After writing down the number, the call was ended.

My Samsung top-loading washer wouldn't spin. I had already replaced the suspension rods and did not know what else to do. Erik helped me troubleshoot shoot my way to victory. While it took some time to get through the conversation, I would still recommend this service. My five dollars definitely did nor go to waste.