JustAnswer Reviews

I thought it was only a dollar but I was charge $1.00 then $37.00. It would be nice to know the cost first and then one can decide to ask or not to ask. That was the last of my monies, and I still have to go in person. He did answer as to what I needed to take with me to SS office.

I am very pleased with using JustAnswer. I got my question answered and am very pleased with the results. The individual who took care of me is very knowledgeable and extremely helpful. I was very surprised by the appraisal for my item. I didn't expect it to be valued at the price that was given me. I thought it would be worth less than I was told.

I was amazed at how inattentive “Casey” was. He never answered my follow up, just asked if I “have you seen above information or can I send it again?” He also called me “Mate” when he finally started to answer me when he knew I was frustrated and called him a “Bot.” I have a feminine name, so felt even more unheard. I have the entire conversation, and feel $5 is a waste, as I got more information from Google. He never answered my follow up questions - which was WHY I paid $5 for the chat session. I have saved where he admitted it’s partially “bot,” which is fine. But, part of it IS HUMAN, so answer my questions, please. He even accused me of only wanting a refund, which wasn’t why I complained. I actually wish I had said “YES.”

We needed help with a Soltech Highland lamp which would not light. We installed 2 other lamps successfully. Franklyn spent over 30 minutes with us. He was very knowledgeable and patient with us as we tried different things to get it to light. In the end, it wouldn’t work and was returned. But Franklyn was great.

With a few photos, and guidance from the expert in inspecting this unique table and relaying my findings, I now know exactly what it is and the time within which it was made! Thank you for using your knowledge and resources to help me solve this and learn valuable information about it!

I had questions about how to proceed with a complaint and or lawsuit. They are very knowledgeable and they respond fast and efficient. They gave me many options for me to proceed and to look for information. The only thing I didn't like is that when I did the payment, the amount to be charged is not clear. I wasn't sure what I was paying for either.

Everyone that I spoke with on the site was very knowledgeable and was able to give in-depth answers to questions that I had. I’m very pleased with the service. Thank you so much. Glad this is out there for people to use. All my questions were answered and followed up with. Very pleased with the service.

No help in resolving my problem. I asked for help with a past tax return and did not get an answer to my question. It seems to me that I could at least have some sort of legitimate response. What could be the problem? It seems to be a quick answer.

I thought I was being helped by Mayo Clinic but maybe this is part of it. My concern is how much are you charging my credit card for this 15 minute conversation with the doctor. I felt good about what the doctor told me and it took care of my problem for which I was completely satisfied. But how much is this going to cost me. That might not make me feel too good!!

Do not need any more info. Decided against using Prevagen after reading some reviews. I should have done that in the first place. I should read that there are quite a few side effects. Changed my mind completely. I would contact sites like this again if I ever need one. Thank you for the help.

At first, Matt was very helpful. After using his advice, my original problem was solved. Asked him another question concerning my first problem and was ghosted. Never responded. Would not recommend him in the future.

My English settter has been coughing relentlessly for two weeks straight- the vet I chatted online with suggested a course of action based on my description of her symptoms. I met with my personal vet and she agreed, started a course of meds that were suggested and in two days we are seeing marked improvement.

My dog ate my daily portion of vitamins I accidentally left out and I was very concerned of course and was helped to understand that none of them, thankfully, were toxic in the doses my golden retriever ate. I sure appreciate it getting such a quick response and thorough answers.

They will not be honest with you about the service. They will tell you one thing and do something totally different. All l got was a phone call and they texted me what to do. Don't get fooled like l did. They said the bill was $1.00 but it costed me $46 OR $47.00 then l couldn't get my money back because they said l was a member.

You were suppose answer a question for me for $5 when my bill came in you charged me $5 and then another $46 for what? What could you possibly have charged me 50 more than $50 for one single question! I'm a senior citizen, I needed a question answered, that's all, why sir are you charging me almost 60.00, it states you will answer a question, you sent me info, I had no idea you were gonna charge me 46.00 for a link I could of found myself. You acted like you wanted to inform people and you donated your time to doing so! How is charging an old lady 51.00 total donating your time?? You are not doing me a service

I was desperate when I signed up for Just Answer and I didn't have high expectations of the level of answers I would get. I was very surprised to connect with a fantastic Vet who share valuable information with me on the subject of Histoplasmosis. He took his time to listen to the symptoms and was thorough in his reply, providing links to medical information and studies, articles, and prognosis.

After giving a Mexican scammer $18,000, I was contacted by an "attorney" indicating there was a class action lawsuit and I could get this $ back through his efforts. Rather than complying, I checked this out. Zoey assured me that this is definitely a fraudulent company and gave me ways to report this legitimately.

The chat option was very efficient and easy to use and the vet was knowledgeable and helped me care for my cat.. I was given easy to follow instructions on how to help my cat feel better and a great explanation on what was wrong. The vet was nice and comforting about the situation. 10/10 would use again if needed.

I had a medical question on a Sunday. I got a call immediately from a very nice doctor. He answered all my questions and was very knowledgeable. He was patient and explained concepts further if I didn't understand. I liked him better than my own PCP! Great service. Would recommend to anyone. I will use in the future if the need arises.

I had a MINOR accident in September 2022. This person is suing for an egregious amount of money and claims of physical and mental injuries not possible with a small dent to the corner of the driver's side bumper on a old car already loaded with dents. Then I hear from people I know the lawyers, let's just say they are not "reputable". So as you can see I was a physical wreck over this. Fortunately I did hear from the lawyer assigned by Farmers Insurance who is overwhelmed with this kind of nonsense and cases that are clogging our courts.

Set up to use JustAnswer for the first time, and was told a $5 fee that would be credited back, After checking my credit card account I was charge the $5 fee (and no credit back) and also a charge of $47 which i had no clue where that came from... Anyway I guess it's my fault for not reading the fine print. Probably be my last time to use.

I was provided detailed information related to my question, she provided cases I can use and incredible support! I will DEFINITELY use her again! She is exceptional! Thank you Queeneth E.!!! I have a case in arbitration over a fraudulent inducement and violations of the Florida Deceptive Unfair Trade Practices Act and she assisted me with another response to a Motion for summary disposition and a Motion to Strike. I am so grateful!

My dog got a hold of some of her pain pills that spilled onto the floor. I initially called ASPCA poison control and after agreeing to pay a very high fee I was on hold for a very long time. No one got on the line. My daughter meanwhile found Just Answer and for a very affordable fee, a vet called me immediately. The vet was very knowledgeable and personable, and guided me on how to induce vomiting. The vet also gave him instructions if the initial treatment didn’t work. My dog fared very well and thankfully is fine! The vet even followed up to see how my dog was! Great service! Will be using this service for multiple things!

Only took about 5 minutes to diagnose my problem. I had done a little research prior to Just Answer, so kind of had some prior information. Took off the cover, described what I saw/felt, and Dino confirmed my issue. Unfortunately not one of the easier fixes, but at least I wasn't buying parts to see if it was them that failed. Well worth the cost.

I was very helpful, and the person take his or her time with me. Hope they show others can do to help the customer in the time of need. I do appreciate soo much, I also recommend if there is phone to call, coz my question was not answered as I want.

I was told there would be a charge of $1 - fully refundable. Actual charge was $55. I find this terribly misleading and anyone attempting to use this service should run - not walk - away. I will never attempt to use this service again. They even make it difficult to leave a bad review.

Very quick response and cost very little so it was very helpful to put my mind at ease. The doctor was very detailed and giving me direction of what I needed to do next. Very professional and caring! They even followed up the next day to see how I was doing. So thank you, thank you, thank you and I will use this service in the future if needed

Very helpful, friendly and patient with all my questions. Also suggested other options and understood the situation I was in. He is a very kind person. And responds to the call the right way. He explained in detail of the legal law how to properly process the lawsuit and advised how to proceed step by step.

I made filing error as a pro se litigant. The advice was timely, detailed and well-presented. I was very happy. I hope to continue with your vital service. Debra was extremely knowledgeable and helpful. My case is complex as I am litigating 20 managers including the corporation. So I will be relying heavily on this service. Thanks kindly.

Dr ** was just what we needed. I was having a first-ever cardiac urgency on a cruise ship (!), and Dr ** was kind, patient and very competent, and quickly helped me to resolve the issue within 12 hrs. I'm very grateful. Sometime in the future, I hope JustAnswer with create a system for prescribing as well.

I contacted JustAnswer at about 10 AM Arizona time because I needed help locating a package that was sent to the wrong town. I had tried at least six times to speak with the post office, but no one answered. I was put in contact with an agent named Harish **, but he didn't call me back. I filled out a form to critique his job, but by then our connection was over, and I realized he wasn't there. I just read some newer messages that were sent later in the day, but they were of no help because I reached the post office on my own. I was told there would not be any extra charges! I see you charged my bank $55...I would like a refund because I received little help from Just Ask. It seems you had all my information but could not resolve, or help with the problem, in a timely manner.

How do issues about truck engine? They helped me out pretty good. Technician was very good. He helped me diagnose the problem and how to fix it and what to do. This is a good site. This workshop nice. I like it. You can ask them questions and they will tell you but answer how to fix it. These mechanics are the best if I have a problem and I will call them and ask him all the question. Thank you very much.

Great response very knowledgeable about hvac. Will use again. I had an issue with high head pressure on my ice cream machine. We discussed the issue and different remedies to try and fix the problem. Out of the many possibilities we have narrowed the issue down two outlying regions. He also spoke to my tech over the phone who further provided more details. Gave detailed information regarding my machine and pointed specific instructions on how to fix my problem. His explanation and straightforward approach was very refreshing.

I needed help with canceling a subscription and was given this number. I was surprised I had to pay $53. The gentlemen I spoke to gave me the information I needed and then refunded the $53. Now that is a wonderful company and employee to have. And I appreciated the help I got.

Thank you Rick. A copy of my Benefits arrived yesterday evening. Made it before the 15th deadline. I was really worried it wouldn't get here before the 15th. The resident manager was glad too as I haven't missed a rent payment since I've been here (23 months). May the rest of your days be beautiful and wonderful. I will surely tell my friends about the help I got. Take care.

I paid $5 with a credit card to find out how to lower a setting which was odd...but I was ok with that....until was being sent to get a membership for $33 a month after the question was answered. I did not want a membership and was able to cancel in the middle of the night. I felt deceived....

My "lawyer" tried to call a few time when I wasn't available, so we never connected. I'm sure he is competent, but I need someone who would be able to represent me, not just to answer a question. I mis-understood the process from the beginning. That's on me. The lawyer left messages, but my phone shows every call that we receive. If there is no caller ID and if they aren't familiar numbers they generally get deleted, as probably was the case here. We had just been out of town for a week, and I'm still going through emails received during that time. The lawyer's were probably among them, and deleted per my normal practice. That's on "JustAnswer."

$5.00 to chat with an attorney. Answer: "Have you consulted a attorney?" Then received a poorly connected phone call, I could not hear, and unknowingly charged $46.00 more dollars. The $5.00 answer should be considered fraud. The $46.00 dollar charge is definitely fraud. My bank will not do anything about the charges because I agreed to the $5.00 charge, and not the $46.00 charge. Beware total scam.

The technician knew exactly what the problem was and help me quickly troubleshoot the issue. Actually saved me the trouble of taking the generator into a small engine repair shop. The call was answered quickly and professionally. I will definitely call again if I have other things that need to be answered. Thanks so much!

They say 5.00 but yet they took the 5.00 plus 55.00. Don’t use this for answers, was no help at all. They don’t tell you it cost more money than the 5.00 refundable. Would not tell anyone to use this for anything. A rip off, know nothing more now than before using this

I had an issue with my washing machine and gave make, model, and circumstances. The technician advisor I was talking to (live) immediately diagnosed it and provided me the part number to provide to the service technician which I chose via a Google search. They didn’t link me directly to a service tech, which I did myself, but provided me the key part number which enabled me to provide ahead of time to the service tech of my choice.

Could not determine by instruction manual whether our new lawn mower could have a bag attached. Moose at Just answer was great. I have used them before for other things such as evaluating an antique Lead crystal juice set as well as a very old pocket watch and have always been more than satisfied.

I had an excellent experience with my piano appraisal. Both the assistant and the appraiser - Jeremiah - were efficient and helpful. The whole process went very quickly and I got suggestions for the eventual sale of my piano. I would recommend Just Answer to anyone needing advice with piano appraisals and sales. Sincerely, Marta.

My dog are fresh coffee grounds, not brewed, I was so afraid of them being toxic and killing her, and the Dr knew just what to do and calmed me right down, my girl is doing great, no more coffee for Phoebe. I couldn’t be happier. They will stay up all night with you if that’s what it takes, I’ve used this service before. But this time it didn’t. Thank you Doc ❤️

I've had several appraisals done, and am very satisfied with the appraisers. They have given me a lot of information and I am very satisfied, with the information. They've been able to give me history and worth. It's helped me with time and identifying the pieces correctly. I have been very surprised by all of the results. When the expert was out of her realm, she referred me to the specialist who could help me with the piece. I have neg. to say about this service. I haven't used any of the other services but will use in the future.

The person I talked to was very professional and answered my questions immediately. The call taken and answered in about 2 minutes. Very pleased with the whole process. I will certainly use you again and will recommend this process to my friends. Again my thanks for helping me out with my question.

The technician was very professional and patient with me. However, I WAS NOT told there would be a $30 charge for the service, only that I would be charged with a refundable $5 fee. This company needs to be upfront with their fees. Yes it was helpful and I did not have to pay someone to come out, but you should NOT charge without telling someone. Very disappointed.

This is a scam. DO NOT use this service. Their website is extremely misleading and they will tell you it's $5 to join but then charge you $44 for a membership that's not been mentioned by the chatbot. When you try to get a refund they make it extremely difficult and are rude and will just cut off the chat. I finally got a refund after being annoying. I explained several times the wesbite/chatbot was misleading and they didn't care. STEER CLEAR or you will end up being charged money you didn't intend and told "it's in the terms." They need to completely update their chatbot and website to CLEARLY INDICATE there's a $39/mo membership you're signing up for.

Sad to say I am very confused and disappointed on this Friday night... What just happen here to get tech support this evening... So I sign up for your fee amount of $68 and all I get was an 1800 number for tech support and they're close until open business hours. Done here, canceled my membership

You are illegally charging my credit card for $30/month subscription. It was supposed to cost $5 FOR A PHONE CALL but you very underhandedly charged 30 for a subscription that I did ask for!!! The connection was so bad that the guy hung up! Credit my account and cancel the BOGUS subscription. Buyer BEWARE OF THIS SCAM WEBSITE

They put a $50 hold on my card. I called to get answers to an issue with my tv. I noticed they charged *$50* while I was on the phone with the guy who called to "help". It was supposed to be a $5 charge. Anyway, the guy didn't even try to help, he just had me write the phone number to Vizio down and told me to call them and hung up.

I was very pleased with the lawyer's advice and he educated me on important topics and I've learned more about the criminal justice justice system and how it works. However I must say that I thought the advice was free advice and the $2.00 was refundable but when I checked my bank balance there was a charge of $2.00 and a charge of $66.00 taken from my bank account, I was not made aware of this charge!! So I just wanted to mention this!! I guess a lawyer's time is not free anymore.

The first thing I would like to say is that I was told on your webpage that I would be charged five dollars. But I received a notice from my Discover card that the charge was $47 but the man that I talk to was very helpful. I have decided what I’m going to do now about my mower after talking to him. I learned that they no longer make the battery I am looking for. Thank you Judy **.

It was an ordeal to say the least. A number of emails to the seller only to tell they do not sell to Canada. Then from eBay they said it had been received by someone else by someone I did not know. Then I got on to tracking with help from my wife. Then I got good news from a shipping company (Dragonfly) who said it was on the way. TODAY I RECEIVED IT YAHO 10/4/2024. I would tell friends, and I am going to use this again.

I did an on-line chat trying to get a SS 1099 for 2023. The chat said someone would call me and he did call and all he did was give me the number of the SS office in Bham. Which is an extremely long wait. It would be so much more efficient if the online chat could just take requests. That little procedure required a charge card to charge me $5.00 to receive a phone number that I already had. I feel taken and worried that I entered my charge card.

I have asked for information on three different antique items. Each response was amazingly rapid and very thorough. I have been completely satisfied with this service. Unfortunately the star rating system is very touchy. Once I accidentally touched the first star of five and it was immediately recorded as the least favorable review. I was unable to rectify the error. That should be improved.

With some degree of difficulty I was able to communicate with a representative. I was expecting a call, but apparently there were no available operators. I found trying to communicate my needs via texts was limiting hence not very happy with this limited type of communication. My conversation ended with a suggestion I put in a service call which I already had and you cannot provide. Quite frustrating because I made it clear that I just need to place an order. I had already estimated the amount of product I needed. I just wanted a dollar estimate so I could proceed with an order to avail.

There is a Hidden 55 dollar will be charged to your account immediately and no refund will be offered. Must dispute the fee with Your bank for best results. Live robot chat with JustAnswer will tell you your card will only be charged 5 dollars. Do not trust and report to BBB.

Queeneth has been an incredible help with my legal matters. Her professionalism, expertise, and dedication are truly impressive. She took the time to thoroughly understand my complicated situation with PG&E, guiding me through each step with clear and practical advice. Queeneth’s prompt responses and compassionate approach supported me during a stressful time. Her deep knowledge of consumer protection laws and attention to detail have been invaluable. I highly recommend Queeneth to anyone needing a skilled and caring attorney. Thank you, Queeneth, for your outstanding service!

Spoke to someone tonight about getting my TV fixed and all I received were 2 charges to my bank account.... $55 and $1. I did NOT approve the $55 charge nor was I told about it.!!! I feel like I was scammed. What is going on??? I will be calling my bank in the morning and disputing the $55 charge.

My problem was a loss of arc voltage to my Nest thermostat. Reid was the Tech and he very quickly took me to the source of my problem. It turned out to be a clogged condensate drain that was tripping a water level sensor, but it saved me an emergency HVAC callout. Quick, professional, and thorough. You can’t ask for more.

I was mislead. I thought I was contacting my TV provider TDS for customer support. I was told I would be charged a refundable $1 but was charged $52. I can't seem to get to the right department to cancel this transaction. Please take care of this for me as soon as possible.

The check engine light on my tractor started flashing, the tractor went into limp mode, and with my scanner I found a P1801 Diagnostic Trouble Code which my scanner could not clear. The Just Answer mechanic did some research, and found an answer. To fix the problem, I had to find a Mahindra dealer who is capable of re-flashing the tractor's computer. The Mahindra dealer's mechanic called Mahindra tech support, and their answer matched what the Just Answer mechanic said - it was basically a computer software problem rather than any electrical or mechanical problems with the tractor. The Mahindra dealer re-flashed the computer, and the problem is now fixed!

Good service once we got connected as there was a technical issues on Just Answer's end. Would recommend the service to anyone needing help with any type of computer, mouse, modem, printer, and keyboard issue. Got expert help from the service technician as everything was explained thoroughly on how to fix/solve the problem I was having.

Asked how to obtain a copy of original SS4 filing was answered with instructions and information within minutes thanks for the service. The service was prompt and was easily accessible. Called the office and had what I needed quickly. I would recommend this service to anyone who needs assistance or advice.

I was told the charge for service was $5 and more than $40 has been charged to my account. I want the charges cancelled. No service was delivered to help my problem. I want the charges removed. The amount agreed to was not was is being charged and I received no satisfactory service. Remove the charges immediately! I have seen reviews of customers with the same complaint.

As an older woman, Registered Nurse for over 30 yrs., I didn't receive the answers I was looking for, because he stated that it wasn't a chat line, I should go take things up with my bank, and just all around didn't care. Didn't ask me any questions, seemed flat out uninterested, and took a long time to get back to me with his uninterested supposed answers. If he is supposed to be so helpful, and so professional, why wasn't he? I felt good about this institution, until I spent that measly $5.00 for that kind of miscellaneous advice. I'm putting my heart and soul into this business, and I got that as professional advice. Had I known what I was doing, I wouldn't have needed to speak with "a professional."

I called your service to get help. It wasn't very user friendly, finally speaking to a tech, couldn't follow what he was trying to tell me to do. Suggested I use Chrome instead and sent me the link. I'm unable to install that and now and the problem is not solved. Then I asked how much this service is....No ANSWER from him...Now I find out I've been charged $55 for nothing. I'm very dissatisfied with your service...1 star is too much.

I received a bill for services I never got no one called or answered my question. I found a dealer that I called and finally got my own answer. I believe this is nothings but a fraud type set up and if this cost of $45. Is not removed from my charge I may seek legal action.

I recently DEF fluid in my fuel diesel lines because of the experts at JustAnswer. I was told to drop the fuel tank and rinse out thoroughly. Thanks to their expertise. I was able to avoid major catastrophe. I definitely would recommend just answer in the future. The text are experts. It cost me a lot less for their advice than taking the truck to the shop.

Helped me figure out what was the problem with my printer. Very efficient response from my first telephone call. Had good follow up on the computer and when finished with the project. Printer is old and I will probably replace it within the next year. Prices for new printers are so low, I might change this one for a newer (smaller) desktop model.

The response was quick, very detailed, accurate and...Most of all...Helpful. In addition, the follow-up and check-in process to see if it was helpful and ask if there was anything else that could be provided to assist me with my question and situation, was on target and timely. I recommend this service totally. A really great experience.

They make it sound like it cost $1 to talk to a doctor then you get charged a membership fee but they charge the full non-refundable fee first AND THEN they tell you that the doctor isn't obligated to actually respond.

When I found JustAnswer, I must have had 1,000 unanswered questions. At first sight, JA loomed large at me. I tried, one question only, about my health. The answer was as expected as any, but full, complete and ‘doctorly’. I thought it was a good answer. From then, I was hooked. Since then the questions came, few at first, then more. I found that I was I was living in an unknowing world, full of questions. Justanswer changed all that. Thank you, Just Answer!

The person I talked to be an immense help. He walked me through the process, and it works. Thank you for being there for me. I was at my wits' end because I could not shut it off or reboot it and it was just setting there running, and I could do nothing to stop it but your tech helped me.

I was looking for a manual that was several years old for my Coby MP3 player. The associate provided me with the manual but gave me advise that some spam virus have been connected to the manual site and to be careful when downloading the manual. It would be wise to review and take notes rather than downloading the manual.

Information about an old case whether or not I can still get the state of Michigan to stand by the plea agreement. The attorney gave me all of the tools I needed to write a brief and turn it into the court. She was an excellent advisor, I would tell all who need help to contact her!

I asked why my dog eats her own poop. I got answers. The Vet was informative and gave me good advice on even a training method. She is eating acorns out of the yard and it is making her sick and pooping in her kennel. He suggested a muzzle in the yard to prevent her eating everything in site. An air horn to keep her from jumping on me. She is a big dog and one loud blow and she stopped jumping and knocking me over.

Francis was very helpful and guided me through the steps that were needed for me to fix my wine fridge. It was quite easy and did not take long. He checked back the next day to make sure that the repair was still holding. I would use this service again in the future.

I appreciated the quickness of the response from the attorney and the clarity of his answers to my questions. What didn't work for me was being automatically signed up for a monthly membership, which is why I cancelled it immediately. When I called about this, the person who handled my complaint was quick to respond and refunded my CC immediately.

For three months I tried to figure out how to get my premium YouTube and main Fb accounts back with no luck. The technician did both in less than ten minutes. He was very patient with my incomprehensible knowledge of computers. I would recommend this service. They can help with everything.

The gentleman gave me very clear information to thread an unfamiliar machine and told me where to get a part I need. He remained available to me until I was sure I no longer needed his help. I don't want to continue this service but I don't know how to end it.

My vet was closed because it was surgery day. My labradoodle re-injured a leg muscle and was recently put on a medication for seizures I needed to know if I could give the two medications together. I received a thorough explanation and answer in a timely manner! Callie was up and running shortly thereafter. Thank you!

They had not a clue what I was asking for. Then called me back and still asked the same questions then I didn't understand where they were going with it And still charged my car for 47.00 And didn't answer anything don't use them rip off And leaving this review. They are going to charge me but to save someone else money don't do it.

My problem was getting the cover off. For a long time I was trying to separate the two sections that are not attached to the wall. Finally, with help, I realized the whole front unit came off the wall. But it did not release easily. I struggled to loosen it.

Recently my 4-year-old Chocolate Lab went out late at night to do his business. We live in the country amongst many trees and critters. Armadillos, raccoons, opossum and snakes to name a few. My lab came home with a stick in his eye. I panicked. When I called these folks there our doctor's response was very quick and very compassionate. She gave me several options and led me to the facility best able to handle my emergency. I would never hesitate to use them again. In my book they are the best.

My dog swallowed a piece of my medication that was a controlled substance. I was terrified. He was recovering from anaphylactic shock from eating a mushroom just the week before. So my terror was doubled. This was the first place that came up when I put in for poison. They were quick and very helpful. Even though my son found the answer on Google I got peace of mind from talking to a real Vet. So thank you so much. Bob Dylan was sleepy but fine the rest of the day/night.

First they put me with an AI. After long time they put me with a tech agent. He ask me like a robot what like of dispositive I have, I told him iPhone and no more response … I request a call and nothing! After a time they change the tech and still waiting.

I've been working on cars on the side for years now. Sometimes you get a car to fix with a tough problem to find. This when I call Just Answer for help and get matched to a knowledgeable experienced mechanic. This time, I was working on a Subaru with a crank but no start problem, after performing ALL kinds of tests, nothing turned up. I called Just Answer, and a 30 years plus experienced mechanic on Subarus walked me through to narrow down where the problem was. It was a great experience, as always very satisfied with the outcome.

Dr. ** helped me with my Oncology questions and told me how the t Cell Leukemia could be causing my symptoms. So, I called my local oncologist and he had me come in for bloodwork right away. Dr. ** was the one that told me to talk with an oncologist about my symptoms since I had a lot of neurological testing already done.

Dr. ** was amazing in answering my question about dosage and tapering off SSRI. She reassured me and also let me know to reach out to a psychiatrist to really know dosaging, etc. Also shared her thoughts on that particular SSRI I am taking and how they usually work in terms of weeks to be in them, etc.

Great help with identifying my estate sale paintings. Super fast and knowledgeable. Thank you JustAnswer for your knowledgeable help! This cut my research time and gave me answers. I will continue to use JustAnswer in the future for my research needs. The quick response gave me confidence that I accurately knew the value of my art and was confident in the price I needed to ask for each item.

I was looking for an answer which I thought I was just paying $5 for. During this online process, I was also charged $55 for a subscription which I was not subscribing for. Please let me know how to get a my $55 refund. Thank for your attention to this matter. I will be looking forward to this information to this request.

My tablet was in emergency mode. We tried several things before getting it to come up with a list of tasks including factory reset. It is working great now. He was knowledgeable and courteous. I could not have done this without him. He stuck with me to make sure it was going to work.

The appraiser was pleasant, patient, and polite. I have no other appraisals to compare this appraisal against so my review is based on blind faith and Tyler's pleasantness, patience, and politeness. He seems knowledgeable, and with that many years of experience in the field I have no reason to doubt him.

I spoke to Benjamin **. He was so helpful and understanding, he answered all my questions, was a good listener and told me step by step what to do next. I was very impressed with his knowledge and empathy for our situation as it involved my daughter and my grandson who were not being treated fairly. What a great asset to your company. I would recommend him to everyone I know!

Richard was extremely helpful in my major efforts at trying to reach Google to cancel my NEST LABS account at Google, which I tried to cancel a year ago. Google charged me $240 on 8/14/24 for an account I haven't used in more than a year. Unfortunately, it's almost impossible to reach anyone at Google by phone or email. Richard suggested several new ways to communicate with Google, which I greatly appreciate. I don't know if I succeeded in canceling my NEST account, which probably won't be known for sure until next year.

Bank account was violated, charged unexpected different than the $5 stated. This is a scam, stay away. Must now cancel my credit card so no new charges will be made. Very upset at the unexpected charges made to my bank account. I called Marcus and they answered my question without a lawyer.

Andy was very helpful in walking me through an issue with YouTube. At one point, we lost the phone connection but Andy called me right back. I now understand how to handle this problem in the future. If any future problems arise I will know where to call. Thank you Andy.

Your website is extremely deceptive and is not at all clear that a substantial amount of money will be withdrawn from your account and would be monthly unless you cancel. What a fraudulent practice!! Please cancel any future costs to my bank account. I did refer your website to our state’s attorney general’s office.

I was trying to help my roommate Barry ** change the account he was getting his SS in and my computer was having a problem. Your representatives were being very helpful and gave me the phone # to call. When my roommate finally called, he said it was very easy for him to do. Please thank Michael and Lev for their excellent help. I was a bit overwhelmed so any problems might have stemmed from me.

My wife thought she was paying $5 to ask 1 question. Didn't realize she signed up for monthly charges until 4 months later. No texts or emails notifying of the charges. A scam. Feel robbed and cheated. Google has better answers for free.

It's a scam. I asked for assistance with a programming issue. They told me the cost would be $5.00 which is fully refundable. They withdrew $34.00 a min. later. They never did connect me with anyone to get my answer.

My question was how do I withdraw money from my Roth IRA without premature withdrawal penalty for a down payment on my first home. The CPA I chatted with, made sure I had my questions answered to my satisfaction. Honestly, at first I was skeptical I was going to get as useful of advice as I did. In the end, I was pleasantly surprised with how well my complicated question was answered.

I attempted contacted MicroSoft regarding a issue I had with their support site, in relation to a purchase I made by mistake. Could get no answer resolving my issue. Contacted Just Answer and was immediately given a phone number to speak with a Microsoft representative, who aided me in solving my issue. Thank you JustAnswer.

I ask my question, the note says $1 for my question, I get charged $56 and the answer person Ghosts me. Then he comes back and tells me to go and explain to Facebook why I think they made mistake. Your process is very customer unfriendly, and I find it very frustrating. This is not helping a person who is struggling with your tech.

I was having a problem with getting the glass out of the bottom shelf. The tech sent me a video which was so helpful. This is a great tool to have. Will be using it quite a bit I'm sure. The fact is I'm a single women that likes to take care of things myself. I'm not afraid of trying to fix things and not call a repairman.

Had a problem with the pilot light on our gas stove on Labor Day! Once I completed the sign on for assistance - Jarid O. promptly called me. Was polite, personable and patient. He assured me that this was a common problem. Advised a practical way to address it. And gave me a timeline to seek and actual appointment with a technician if it failed to resolve. True to his word the situation resolved on its own later that day.

Patient and helped me out so much! Helped me thru troubleshooting and recommended order no parts on a fridge that no one wants to service. Highly recommend. Beware before you purchase a Hisense drive in a small locale. Appreciate the service very much. I think I’ve said it. Yeppers. Alright. Tally Ho.

They charge you, make claims they tried to call you but my phone is on my side. No calls showing in my call log. Do not pay them a penny. They are a scam. Wasted my time with being on this site for them to charge me and play games.

I was having trouble with my washing machine. I called and talked with a technician who helped me run through some tests. He said it was probably the control panel interface. I could buy a new washer, or get a reconditioned part. I opted for the latter. The part was here two days later, and with the help of a video that the technician sent, my neighbor and I installed it in half an hour. MUCH less than the cost of a new washer! Thank you!!!

The expert reviewed my question and asked how much I was watering? Advised a slow trickle for 45 minutes a week. He suggested my trees are being under watered. I increased the trickle and time to 60 minutes. I looked at my water meter and for 10 trees used over 1000 gallons of water. If this does not work then I will be asking for next steps.

I asked about a place to send an ailing camera. Your tech asked me all the right questions and directed me to the right repair shop. There was no pressure and my camera is on its way to the shop. Your rep was most helpful. Thank you for all of your help.

I was under the impression that the $1.00 fee explained in description of the service was all I would be charged. I was shocked to see a $55.00 charge appear on my credit card statement. I posted a 'disputed charge' claim with my credit card. I strongly urge people NOT to use this service.

My rabbit had GI stasis which can be lethal and I had taken her to the ER twice. It's very tricky to treat and I needed advice in the middle of the night. The second call did take awhile, but still, they gave me good guidance and it was very reassuring to talk to a specialist as not everybody treats rabbits. They were very kind and patient. I've used the service before and I find it indispensable. My bunny is healthy again! Thank you!

Guy was kind, patient and fast to find answer to thermostat. Honeywell, however told me I would be charged $5 and then they would take it away and I was charged $36. I will try to contact Honeywell if I can find who I talked to there. I would use Justanswer again. They do have professionals to answer questions.

I give this 5 stars because the technician I communicated with was straightforward - call a pro. After an assessment, that was the advice, and that's what we did. No time wasted. The repair visit is scheduled, and I'm taking advantage of the situation to give the fridge a thorough cleaning.

I applied for a search on a lady in Ariz. I met and had her home address via passport and they mentioned someone in Ariz. in a city I've never heard of... I told them I did not want to review a search I knew wasn't correct so they refunded my money and I am satisfied and will close on the matter. Thanks.

My Just Answer guy was awesome. He helped me locate the part I needed to replace!! That’s all asked for! Very professional and friendly! Can’t wait to contact MA again in the future. I’m sure they will be ready to help with my next car challenge. Thanks for all your help!

Received a call within 5 minutes. Diagnosed problem with car and provided temporary and permanent repair in 5 minutes. Was able to take car to service station and tell then exactly what was wrong and how to fix it. Issue resolved and was driving my car with no problem in less than 24 hours.

I was frantic because my dog Noot hurt herself and of course it was after hours for a vet and the closest emergency vet is an hour away and the other one is almost two hours away. So I found Just Answer through Copilot. What a blessing this find was. I told them my issue and they assigned me Dr. Paul **. He assessed the problem and stayed with me for two days, asking me if, how, when, what was happening with Noot and me. The support was exceptional and personal - like he was right with me taking care of Noot. Just Answer knew exactly who and what I needed and Dr. Paul was a God sent. Thank you both.

Just want a copy of my benefits letter for senior housing. I could not sign on to SSA because of the authentication--the phone number was wrong so I did not get a code and could not sign on to correct it. The website is difficult to navigate so tomorrow I will call one of the telephone numbers. Mr ** tried --it was not his fault.

Got text response, ask for phone response. Could not get phone connection, call comes in as spam. Also, Not told this was a automatic renewal at $34.00 per month... CANCEL. CANCEL IMMEDIATELY!! CANCEL. CANCEL IMMEDIATELY!! CANCEL. CANCEL IMMEDIATELY!! THIS SITE IS A SCAM!!!

Very prompt & thorough help. The vet basically told me what the internet said but it was reassuring for sure. My only problem is it says there’s a one time 5$ fee which is fine but I was charged 5$ and then 35$. I don’t appreciate the extra charge. I would use the service again if there weren’t extra charges.

A security system was really stepping up its game haunting me to rejoin and how many viruses I had. Richard, in one quick minute helped me. Ad gone. What a joy to know that We have help. Soon everyone I know will be introduced to this amazing help from people who know.

Charles was the tech who walked me through my repair. He was very helpful! Seems to have good knowledge of my product and stuck with me through the troubleshooting process. He was very prompt in responding. Gave me the confidence to do it myself and the repair was pretty easy.

This week I had a 2nd experience with Just Answers. The first time I needed assistance from a Vet and this week I needed quick advice from either a ophthalmologist or optometrist a few days post op after cataract surgery. Both times the vet and eye doctor were quick to respond. Both times the practitioners were able to offer good advice and put me at ease, saving me a trip to the Animal Emergency Clinic on the first inquiry and saved me a trip to the local Eye Hospital ED. Both the vet and eye doctor were very kind and compassionate regarding my concerns and as completing the sessions, each said that I could request them again if I needed any further assistance later. A great service to have access to particularly after hours.

Dr. ** did an amazing job at getting as much info as she could have my cat and gave me clear instructions on what to do and expect after he ate a plastic piece. Because of her, he’s now doing just fine and I didn’t need to take him on a trip to the vet.

Good answer. Tech will get back with me with more information. I was satisfied with the answer. I was asking about the BTU ON a 20000 watt generator. And about using the correct regulator. It appears that this will work with my situation. I will give this a try, I believe it will work completely.

My husband and I were a couple hours into our family trip. We noticed the top right corner of our windshield had popped out of the gasket. The technician that returned my call was wonderful. He verified each number he was giving me of local business to help in the local area we were stopping at. It was nice to have that friendly, calm voice on the other end of the phone. I would take just one more of him any day of the week and twice on Sunday.

I was impressed with how quickly Just Answer resolved my issue with their fee arrangement. I didn't read all of the small print so I didn't understand how I would be charged. I thought it cost $1 to sign up for FREE advice, but was charged $46. Just Answer was kind enough to delete the $46 charge.

I information the guy told me for my car I already knew what he had told me, I thought it might have been another problem but it wasn’t. Also I think you all should tell the customer the price of your service before you purchase it. I think it was a little expensive but that’s alright. I need the answer to a expert even though it was the same thing I already knew but thanks anyway.

Fred the technician was amazing! He was very knowledgeable and SO HELPFUL! Our slide out on our RV was stuck and we were camping. Mobile RV services were not answering their phones and never called back. Fred gave us all the information we needed to get our slide out unstuck.

Dino guided me step by step to get my washer going again. His advice saved me a $175 service call from an appliance repair service. I plan to use Just Answer for other areas of my life which require expertise. Presently very pleased with the experience.

I am deeply concerned and frustrated to report that my entire conversation, which includes my full name and other personal information, has been posted online and is now appearing in Google search results. This situation is incredibly alarming, and it raises serious concerns about privacy and security. It's shocking to see such sensitive information being so easily accessible to anyone searching online. I urge everyone to be cautious and aware of how their personal data is handled and shared. Please take steps to protect your own information and be vigilant about online privacy. If anyone has experienced something similar or has advice on how to address this issue, please share your insights.

I spoke with ChrisAEsq and he was awesome. He answered all my questions in detail and gave a few suggestions that were very helpful. He wasn't sure about one of my questions but said he would look into it and get back in touch with me - which he did within an hour. I highly recommend these services and will definitely use them again.

Received a prompt answer that I needed since my dog ate a nectarine seed. He assured me that since she weighs 60 pounds so it wasn't as bad as if she were a small dog. He gave me warning signs to watch for. Fortunately she threw up the seed later that night. Much appreciated service.

Technician was great. However, I signed up because the invite from the manufacturer said “$1 refundable". But after I signed up I was notified it was $46 a month on an auto renewal. I cancelled immediately. That information should be more clear. To me not worth the monthly cost.

I was connected with a lawyer to help resolve the warranty issue which had been ongoing for 5 months. With Debra's guidance, MAAX Warranty Dept agreed to give me a replacement shower stall at no charge and also agreed to pay for the removal of the defective one and installation of the new one. Ingrid

I am a doer. And when I’m stuck somewhere, I don’t ever hesitate to ask JustAnswer. I always get the info I need. I definitely love JustAnswer! I recommend this to everyone. Because they always amaze me with the amount of people they have that reply. Any question, any time.

Yes I would. My TV remotes were broken, And rather than search around town for them I just called your office and get me fixed up really quick. Thank you very much. I would recommend your service to anybody. My helper was very knowledgeable and fast with his information. Again I would like to thank you for all your help. It was very quick and size and the cost was Ni

I have a very complicated case, ranging from Arizona to California to Utah. I needed an attorney with knowledge of Utah probate laws. I had contacted a couple of attorneys on my own. I was lucky if I even got a response from them. Rayanswers gave me the truth about what the results of my situation could be, although I was not happy with it. He saved me a lot of money and frustration by clarifying my choices. I would highly recommend him.

I'm a first time chicken owner and one of my hens was limping, laying down and very sick. I called all around where I live and could not find a vet for chickens. I stumbled across an ad for JustAnswer and gave it a shot. I got a call back within an hour, talked through the issues and got advice on what to do. After a few days my girl was wanting to be back with the flock. We're on day 5 and she's back to running around and sleeping in the hen house. They helped saved her, heal her quickly and gave advice on preventing of some other key issues chickens tend to get. I'm very thankful for this service!

I think I’ve found her. And if I haven’t I’ll be back for more coaching. Actually the finding was the easy part. It was getting round the search software that was hard. Took an hour of my time. I think I drove the the person who was trying to help me crazy.

I was having a problem signing in to my eBay account. The page on my computer had changed. The tech listened to my problem and then explained to me step by step what to do. At the end the tech had me to sign in to my ebay account. When I did I noticed I had just got a sale during the process.

Francis left Frederick and moved to Marion or Martinsville VA to live. He died there on 02/06/1905 and the body was brought back to Frederick for burial. He was born on 03/12/1844 in Frederick. I have no information after he moved to VA. What I need is a photo of him and where his office was located while in Va. I do not want any cases he may have taken part in unless it was an outstanding one. This is all the information I need unless there was a bio on him while he lived in VA.

I had a car question and a vet question. In both situations, I received a quick response. I asked about the cost of a specific repair and options and the mechanic helped me a lot. I needed a second opinion about a cat surgery and my conversation with the vet was very helpful. Rebecca, the vet, texted me back later asking if I had any more questions before she finished for the day. That was extra kind. I would recommend this service to others. It was a positive experience for me.

I contacted JustAnswer about a legal concern with a contractor I hired. Maria contacted me promptly and gave me the direction I needed to resolve the matter. She expounded on the course of action needed and I followed her step by step guidance to the T and the matter was resolved without legal recourse. Great service. Many thanks to Maria S.

My little toy poodle got into some chocolate at 12:30 am and I was freaking out. I was able to speak with a vet within minutes and get reassured that my dog would be okay. This is a great service and was a perfect experience! The price was only $5. Highly recommend.

I called Xfinity and paid $1 to ask an expert, but he could not help me. He said I had to call Xfinity as it may be my box. He needs to have patience or a personality (Bill). When you call Xfinity, they want to send a text, and I DO NOT TEXT AT 85 YEARS OLD!!!! Is this how you treat a Platinum customer? Nanette

I was not able to get the info I needed from my appliance's manual. I then searched Google with some success. I wanted a second opinion. The tech quickly found the info I needed which confimed what I had found on Google. This settled an argument between my husband and me! :)

I not only got a call right away, I received as second call and the expert was so knowledgeable and patient. Even gave me resources and information I didn’t know to ask for but needed. Sally was really interested in helping me with my dog questions. Made it super easy to make a difficult decision I’d been agonizing about for a week. I felt such relief and so much more relaxed after talking to her. Now I know how to contact her if I have further questions. I will definitely be using this service over and over again.

We’ve only had the first exchange and the non custodial parent broke every agreement except pick up and drop off (although he was 30 min late for pick up and 21/2 hours late for drop off without any communication). Advised to keep records of everything and go back to court for these concerns, but to try to give it some time since it was only the first exchange. I really understood the advice and agree since my most concern is the happiness of my child and her ability to spend time with her father. I’ll see how it goes moving forward (hopefully better) and will update. Thank you for the immediate and helpful response. It really brought my stress level down. I actually feel you by my side if that makes sense.

I used this service and I really liked it. They respond quickly and I really appreciated that. Then they keep emailing me and it is a pain in the **. I know people rely on reviews for their business but I have given them 6 stars repeatedly. How insecure can they be? Wish I didn’t bother in the first place.

I have decided as usual not to hire a lawyer because I can’t afford a 2000$ invoice. I found Justanswer.com very efficient to answer to all my questions instantly while I submit my N-400 form. Really relieved - no cloud on top of my head. All is smooth and I pay a reasonable monthly fee and I can reach any lawyer any time I want. Kudos!!

Book Publishers extorting money from me as an Author with lies about doing copyright through them costing me more money than I wanted to spend and issue with posting my book on Amazon. I am still waiting on printed copies that I have already printed. I was advised on what kind of Lawyer to find and how to explain my issue, Diego was awesome and took time to explain.

Deceptive marketing practices. They trick you in too a $5 teaser rate for advice. Then they ask if you want to tip the person giving you advice. In the beginning, they send you 3 emails to set up your account. One of those emails has a small box I missed that says after the $5 fee, it will be $46 a month. I signed up in March. I have been charged $46 a month for something I have never used. I only asked a question one time. After they rake the $46 they NEVER send you an email again letting you know about your membership.

Sean helped me use a multi-tester to determine that I had power at the fuses and that the problem was a short or broke wire between the fuses and trailer wiring receptacle plug. I removed and disassembled the wiring receptacle, cleaned it and reassembled it, and it now works. Thank you.

I like that I can ask any question and get the answers that I need. Sometimes it’s all that’s needed and this service is incredibly useful in that regard. The experts are very knowledgeable and responsive which is appreciated. It doesn’t matter the time of day, knowing if I have a legal question at midnight, that I can submit my question and most times have the answer I need by the time I awake is refreshing, and it helps to minimize my anxiety.

I stated my question about hiring casual labor in a simple sentence. The lawyer responded thoroughly, anticipating follow-up questions. Response was quick, accurate and detailed. The answer provided the needed information sought.

Every time you released the trigger on the gun the unit completely shut off. And the pressure was weak when you kept the gun triggered. Josiah ** quickly found the problem & sent a link to a video on the problem and how to fix it. Thank you Just Answer, great Job.

Appreciate all your help with the order I did not receive. It is shocking the way people try to scam and when you are older and haven't lived most of this stuff it is heartbreaking. I appreciate your help in getting a membership with you cancelled as I did not understand everything.

I needed some information pertaining to my recent acquisition of a 1992 Miata. As it turns out, the transmission trouble I thought I might have had was really no trouble at all. The answer I was provided saved me from any number of sleepless hours and a needless and costly trip to the mechanics.

It was a simple fix but I overlooked it. Panicked thinking I'd need a new vacuum. Thank you Donald. Good job. I had checked and cleaned some parts but forgot the extension. My vacuum was working intermittently. It was a simple fix. All it took was a dime and some common sense and Donald. Thank you.

I was considering using their service, but they have submitted an unusually large first bill which took 5 trips to Staples to determine their basis which had a number of errors. It included a $60. Installation Charge and 6 monthly rebates of $10. That was not discussed with me. Their billing started in June but I was not accosted by their Sales Representative until July 11. Their e-mail box is full so I have had to Drive several trips to Staples to deliver letters and obtain information.

My dog ate a small amount of dark chocolate and then started vomiting and not looking well at all. The vet reached out to me instantly and calculated all the info such as her age, weight, breed, type of chocolate and amount. After I gave her all the info, she assured me that she would be ok, but would probably vomit more due to this not something she was use to eating and how bad chocolate is for dogs. The next day my dog was perfect.

I have an issue with a roofing company, who managed to get my insurance company to pay them a substantial amount of money, even though they didn't do any work on my roof. I had to take a loan to repair my roof. It was 2yrs. Since we heard from roofing company. My just ask lawyer gave me a few suggestions. And the roofing company has agreed to send me the balance once they take out their fees. We will see if they are honorable.

The tech was able to answer my questions about becoming a contributor on the site. I had specific questions around qualifications and fields of interest. The tech pointed me in the right direction and gave some insight. They were very professional and courteous. They were also thorough, efficient. Great job!

Our pug was having trouble breathing. We took him to our vet who really isn’t a pug vet and he did the best he could, but didn’t have any local recommendations for further treatment. We started to notice he wasn’t sleeping a wink. Every time he would try to fall asleep he would wake up gasping for air. We ended up taking him to Mizzou, specialist, and they told us he was fine and gave us an anxiety medicine. We tried to argue with them and the “doctor“ said she would be happy to get her supervisor to tell us the same thing. Unreal. Who says that?

Dr. ** was thorough with his questions. Very professional and caring. I was really worried about him. He is 3 1/2 years old. He gave me some things to do and what to watch out for. I monitored his fluids and food. Thank you!! By the way, Max seems to be back to his normal self!!

I needed an answer quickly. A need to protect myself and my property popped up unexpectedly. Charlie was right there. Great follow-up care as well. She contacted me the next day to see if I had any other questions or needed anything else. I feel like the help I need is less than a click away as opposed to searching for an attorney and waiting on their availability. There is so much information on this sight as well in case I need to see an attorney and retain services. Excellent resource!

Fast and accurate expertise, I was chatting in minutes with an expert. Advice was well appreciated, already contacted the owner and we are working together on suggestions provided! I didn't know how to approach this situation, and understanding it with an expert's knowledge educated me and made me feel comfortable about discussing it.

My laptop wouldn't connect to my printer. The first person I spoke with tried to download a driver but we didn't have any luck. I spoke with a Dell tech, and he helped me a bit even off warranty. Sent driver link. When this didn't work I called JustAnswer back and this tech tried a few things and then had me change USB ports for the printer on the computer... That was the problem! A bad USB port, which now has to be fixed, and I can now use the printer. Outside the box thinking solved my problem that no one else had figured out!

I was lured into discontinuing my security company and joining a new company that promised an upgrade to my system and the service they provided. BIG mistake! Justanswer’s attorney brilliantly noticed that I was approached with a misrepresentation intent and that gave me the understanding and the will to fight back.

My dog ate a small bowl of chocolate. Called Just Answer. The vet, Dr. Joey was very helpful. Showed empathy. Cured problem and then followed up the next day. Great service. Only Con is having to give credit card and they automatically take $5.00 out plus the $35.00 fee., every month. You must call or find online how to cancel.

My cat licked tiki torch fuel from his foot. My Cat was sick. I Needed animal poison information. The vet helped me. My cat was fine. He would be sick to his stomach for a little while. Thank you. You were very helpful. Will definitely use Justanswer other services.

My sister and I have an old family journal and we were very pleased with Becky. She shared our interest and enthusiasm in asking and answering several questions about its content. She searched comparables and gave us her professional appraisal. We were pleasantly surprised! She was very patient as we took pictures of pages of the journal entries while checking her sources. Because the journal is one-of-a-kind item, her challenge was to search for comparables. She explained what she was finding and keeping us informed as the information came through. It was an educational experience for us and now we have a monetary appraisal! It was a pleasure working with Becky!

Dr. ** was super helpful. Helped me understand what was happening to my dog after months of trying to figure it out myself. With his advice I can now take further action and get the help I need for my dog. It seems my dog may have a buried suture/material that is still being broken down by his body. I’ll be bringing him in and investigating more to prevent any future complications. Thanks dr. **!

Dan was Johnny-on-the-spot and gave me the information I needed in just a few minutes. We had an issue with an local car dealer and needed clarification. Very satisfied with this service. Will definitely reach out if we need advice in the future. Thanks very much. Nothing more to say.

I contacted Just Answer and received a response immediately. The texts were extremely clear on how to pay for this service. The price is very reasonable. I was advised that a Contractor would be contacting me very soon. Within a minute, my phone rang, and a very knowledgeable gentleman thoroughly explained to me what I needed to do. He even explained why the baby snake made its way into my house, and that it would be looking for insects. He advised me to put down insect glue traps in the area the snake was last seen. The representative even contacted me later in the day to check the status of my situation.

Called IRS for help got email to your site said would cost five dollars for the answer next thing I know you also charges me 55.00 dollars for a membership, text on your site was informed you don't refund. I think you need to list upfront about membership, saw nothing about this when I asked the question. Was hoping you would recredit the 55.00 back to my debit card.

I got the idea to get a tourist visa instead so I don't have to leave Australia. I didnt want to leave Australia but I realized I didn’t have to work. The lawyer provided me with many other visa options I didn’t think about. Thank you very much. But I don’t think I need further help. It was nice to have this free service.

This is a new printer. It is not printing. I spent with your experts more than an hour. You charged for your nonservice $55. Shame, Shame. The second person took access of my computer. She tried it but no success. It is Jet Pro 3201dw. I bought it through Staples with 4 years protection Plan. Mohamed **

Todd ** did respond to a couple of messages, but after that he would not respond to anymore. I tried sending a few more messages but still nothing. I was trying to get help on a small issue but we weren't able to get anywhere. I am disappointed after spending money to get no help!

I waited awhile and was told it’s $5, I was charged for a monthly membership $33! He wrote one text and it was literally same info I got from Google before I found the JustAnswer website. I canceled the membership and hope my money is back in my account by the morning.

I was very happy with my service. He fixed my problem and it was very helpful. I would definitely recommend this to my friends. I'm very grateful for this service. I lost my Facebook page and I was confused on how to fix it. This website was extremely helpful. I will definitely use it again if needed to.

I was a notary 20 years ago in a different city and came across my journal book and decided to retake the test and become a notary again. While studying I realized I was supposed to return my notary journal when my license expired within 30 days. I needed to know what to do and Just Answer gave me the correct information. I contacted the county clerk's office and returned my journal to them and yes, I can still retake the test to become a notary, thank goodness!

My service tech responded promptly. He suggested I try resetting the control panel. When that didn’t work, with a few more questions he was able to diagnose the issue for me. He sent me a link to order the part and a YouTube video on how to replace the part. We ordered it and fingers crossed it does the trick!