JustAnswer Reviews

My lawn mower has a rattle when drive is engaged and wanted to know if the rattle came from the motor or the drive. After discussing with the expert, and troubleshooting a little bit, we determined I needed to do a little more troubleshooting myself on the mower (which he guided me through) to determine where it was coming from. We then discussed what actions to take, depending on if it came from the motor or the drive. I am very happy with the expert, his knowledge and his help in getting me to the point on knowing what to do to fix the problem with my mower.

The attorney provided an outstanding legal review of my Pre-Hearing Procedural Clarification Memorandum and followed up with a revised draft that was clear, strategic, and polished. They demonstrated deep expertise in EEOC procedures, jurisdictional rules, and federal employment law. Their feedback was both encouraging and constructively critical—pointing out areas for clarification, technical risk, and tone refinement, all of which helped strengthen my case. I especially appreciated their ability to distill complex legal concepts into practical, actionable recommendations. Their work not only helped me refine my submission but also gave me more confidence going into the next stage of the EEOC process. Highly recommend for anyone dealing with complex federal-sector EEO matters.

I was concerned about food my dog ingested and contacted the service to consult. The Vet was very helpful in providing concise and helpful information for my questions and concerns! In so she provided with reference information that alleviated my concerns. She provided follow up information that gave me directions in the event that I needed to reach back out.

Lost power to boat while running. My tech walked me through steps to test and diagnose the problem. The boat is back and running in top condition. It ended up being a simple fuse issue. Thank you so much for the help!!! Saved me a ton of money. I will use this service again in the future.

My Roadking sputters or runs poorly at maintained speeds but runs really good when the throttle is twisted, I had replace the fuel pump and pressure regulator, The Mechanic gave a roadmap to look into and cleared up things I wasn't sure of, which included getting the fuel pressure checked by a correct fuel pressure meter, and to check connections and wiring associated with throttle positioning.

Quickly connected to a vet she was very helpful and professional. Luckily, my dog was weight was enough that one grape not hurt her. One grape for every 10 pounds of weight for toxicity. Dr Eva ** said I could ask for her again if I had any problems, when she is online.

I talked with a lawyer and she was nice, helpful and explained everything so I could understand if I have any more questions. I would like to use her again. I contacted her through the web. She told me there is also an app which I didn't know. Thank you JustAnswer.

Everything went perfect. Very good. Service was courteous. Informations very well detailed, the recommendations of agent and choices were very well explained. We felt very comfortable during our searches with the agent. Agent was very pleasant, was attentive to our needs and request. Understood very well what we were looking for. Very nice experience as it was our first time. We recommend the service. Very happy. Best regards.

She was very precise in her answer, and I was completely satisfied with her answer. The end result was that I would have to file next year's return to receive my previous federal w/h. She was pleasant in her answer and was very nice to chat with. I would recommend her to continue with her career.

Billing issues on suspicious medical billing, had to get advice on where I could start to investigate if there was fraud or billing error on their behalf. I received sound advice. I will proceed with what I was advised and take strong measures to deal with this issue. Thanks for the info.

I tried to place an ORDER of BOOKS. I needed to CHANGE to another Credit Card. The ThriftBooks form would not allow me to make the change. My credit card ZIP code is DIFFERENT from my home address. Again, the form did not provide a way to do it. I NEED a LIVE PERSON to HELP me place my order. Thank you.

I needed to cancel an app and was having problems doing so. Technician was able to do it in a very short time. I had been trying to cancel for several days but was not able to. I just needed to provide my name and email address, which I was assured would be used for no other purposes.

My 12 yr old Trixie is having a very difficult time since new fur baby joined household. She acts like she wants to eat the little one when she sees her. Kidding and batting at her. Older kitty is 15 lbs and new kitten 3 lbs so I’m on alert. I keep the separated for the most part and never together especially when I go out. Drs suggestions were right on target and he added one my Vet had not. Kitty **. I’m going to try them. Thank you for all your help.

My Shih Tzu seem to be very sick. I asked for help with my 15 year old Shih Tzu. He suggested an Emergency Clinic. I used the online service to take him to an Emergency clinic in my area. After we got there he became more active. It was an upset stomach. He must have eaten something Not for him.

I called because I was having some swelling and hives all over. The doctor spoke with me and had me immediately onto the ER or urgent care. I chose the ER bc the urgent cares aren’t open here as late. This was good advice. The ER doc ended up treating me with IV meds and whimpers which I received rx for **. I appreciate the advice received in furthering my care.

My five year old LG front load washer won’t drain and is still throwing an OE error code, even after I installed a new drain pump. I need a new part. The Tech was extremely helpful providing the part number, and where to get it and how to install it. He was Very professional and courteous. He Answered quickly and precisely.

Quinn was excellent. I need to continue the conversation with him. He is well versed in boat motors and has a lot of experience with boat motors. Please advise on how you do that. I still need to continue our conversation because I still have more that need answered by Quinn. Thank you. Maggie

Your mechanic listened carefully as I told him the issues I was having and gave clear instructions on how to resolve the issue. It appears the battery that I changed in my FOB was low quality, but he showed me I could still start the car by pressing the FOB directly on the start button. He then recommended a better brand of battery. I was expecting to have to have my car towed to my mechanic, and instead, I had the problem identified quickly and at practically no expense!

It took a bit of time for the doctor to answer my questions but she did and I appreciate that. I needed to be seen in person by a physician and I decided upon her advice to go to the nearby emergency room. I didn’t want to go unnecessarily. I had a cat bite that was getting infected and, in her opinion needed treatment before the weekend was over. I think my age and the fact that I’m diabetic influenced her recommendation.

Originally Tony struggled with trying to help me out. My remote would turn on for three seconds and then go off. My motor was not sending a signal. Tony, took the time to talk to somebody else who suggested that maybe since I had two batteries in a series, maybe one of them was bad, I went and got a voltmeter and checked it and that is what the problem was.

While I read bone broth with no sodium is good for dogs I failed when giving it to my Chihuahuas to notice the ingredients had garlic and onion in it at 7am!!! I reached out to JustAnswer and immediately got help. My concerns while valid were quickly put to rest & I was able to know my dogs would be fine. Would highly recommend.

Although the experience was good, the advice wasn't worth $44. All he was given me advice. He was very professional and knowledgeable, but again was the advice worth $44, No! I think that people should not be taken advantage of. In the future your company should not be allowed to charge someone that kinda of money just for advice. You cannot justify your company's actions for the charge.

He not only addressed the issue but he explained in detail how he got to the solution. Will definitely use this service again when something else comes up. It is nice to be able to get access to experience technicians when the needs arise. Had to go through 2 other technicians before finding one that knew how to address it.

Loops over and over so it is disconnected. My son will be here tonight and tomorrow. I have the number to call Dish support. I will have him call tomorrow 7/26/25. I believe the hopper needs to be replaced because he did all of the technical ways to solve the problem when he was here last week. He will be able to give you the best information available. He knows more about it than I do.

Low fuel pressure. Will change fuel pump and pressure regulator. Spent a lot of time trying to figure it out myself. Changed a lot of parts. Just needed someone with a little more experience I guess. Ted did a great job explaining how my system was one of the first models and how it was upgraded to run a lift pump in addition to the main fuel pump. Thanks again.

The door to our microwave would not open. We were told that unit is around 20 years old so parts may not even be available. James told us to remove the unit but we're 78 and will wait a week until the appliance repair company that you recommended can come for a house call.

The technician tried to connect with me at least twice. Unfortunately I was called into a long meeting with no phones allowed. When I was finally available my issue was fixed. Apparently the tech was able to correct problem. When I finally could check my computer all systems were operating properly.

I would not hesitate to use this service again. It was easy to access and quick to respond. Doctor was very helpful and knowledgeable of my situation giving me sufficient information to proceed with my healthcare. The doctor was very knowledgeable and helpful. I would recommend this service to a friend. I was very surprised that the doctor knew exactly what I was describing to her.

Waiting for instructions on how to find a local employment attorney, which Ben said I should receive. Hopefully I can get a resolution before I need to sign severance agreement. Thank you for your time.

It is a good place to go if you need answers about USPS. Very friendly and courteous. Answers your questions quickly. The only thing I don't like is you need to pay them a fee monthly, which I didn't need. All I wanted was a quick answer to one question, which I got, then I cancelled my subscription.

Professional and very helpful. It matter what they do. Thank you everybody. Especially Mr. ** was very friendly, God bless him. It's good place to get answers for lot of different questions. I would recommend to anybody. And it's reasonable price. Most of lawyers asking for lot of more. I know I would use it in future. Thank you guys for help, and God bless everybody involved in my situation. I would tell everybody about this app...

The problem started suddenly after years of use with this photo scanner. I really did not want to replace the machine, as every other function works beautifully. After an hour's wait to find the right Just Answer expert I was connected with Priscila who worked me, step by step, through problem-solving and then the installation of a new program. Not only am I back in business, I was provided with a summary sheet of instructions. I am very impressed with this service; thank you!

This company is 100% a fraudulent scam. Anyone leaving a positive review is probably either a bot or paid. I made a one-time $5 charge to ask a vet question. I never read or agreed to any subscription. I never received an email from them, a log in or account number, nothing. The following month I got a $29 charge to my account. I called and canceled. Next month that account was charged again along with my business account, a card in which I NEVER provided them and I certainly didn’t sign up for a second account.

I installed a newer display in my instrument panel. Needed assistance with why my multi display would not work. Problem solved quickly and professionally. The only issue I had I did not know that there is a monthly membership fee of $42. I never saw this prior to signing up. Could be my error but very disappointing.

Our house cleaners activated the child lock on our Kenmore oven and we had no idea how to remedy the situation. We had tried unplugging it and turning the power off, with no luck. We even left the power off overnight. The oven door was locked and none of the controls would respond. Just Answer gave us the solution quickly and it was an easy fix. Thanks!!

I received a very quick response. The initial AI contact and eventual technician were both helpful and respectful of my time. I was asked several questions and given some additional things to check out. The advice I received lead to me figuring out the issue. I would use this service again. Thank you.

Answered all my questions. Unfortunately I need to find an employment attorney in my state. I also want to cancel my 7 day trial. She was very knowledgeable and understanding. I would have like to be referred to an attorney in my area rather than just answering questions. I would still refer to a friend however a $60 monthly fee is too much.

2 items if I could Mail together. I got answer very quick. Both parties were very pleasant, listened, ask questions, and answered.. I would recommend using the chat, you get answer faster than a phone call.. Amazon is very accommodating, and has the best people.. A very good company and employees.

Nyanna was a competent Expert Advisor. She LISTENED TO WHAT I WROTE AND TO MY NEEDS. She said she would call me today to FINISH HELPING ME WITH MY RETURN. It has been a TOTAL NIGHTMARE WITH ZOLUCKY RETURNS! I felt confident that Finally I found an expert to make my return to ZOLUCKY POSSIBLE!

I was having trouble using the diagnostic tools provided by Dell and their chatbot switched me over to JustAnswer. - this was not my original intention. When he finally arrived after about a 20-minute wait, the IT expert's answer was quite simple. Nevertheless, it was good to get my own judgement confirmed.

Do not use this website for anything. They are completely deceptive and charge you a monthly fee of 55 dollars and put in fine print it is actually a monthly membership. They take advantage of seniors who cannot afford this thinking they are just being charged once. They are a scam organization and will steal you blind.

The reset button on the integrated Tumi lock on my suitcase could not be pressed, so ultimately I could not reset the combination or open the suitcase. Charles took me through all the possible troubleshooting steps and I was able to resolve my issue. I had given up and was planning to return it where I had purchased it. Just Answer was able to connect me to the right person for the job.

I had a question about a weed whacker that wouldn't run properly. JustAnswer popped up on my browser and said that I could join their service for $5. So, I gave him my credit card number and after they've deferred me to a manufacturer "expert", I waited over 2 hours for a text reply. I commented that the wait was unacceptable and left the site. They did reply to my email saying they had an answer, but just recommended I replace the whole carburetor on my weed whacker and billed me $55.

Technician was professional, polite, patient and a good listener. He solved problem quickly. I received note results of dna test were available, but I could not find the results. The technician found results and sent them to my email. Although I have a hearing impairment, he spoke clearly so I could hear him ok.

The vet assured us she was not over dosed and the dosage was correct for her weight. The vet said it should wear off in 10-12 hours and she should start coming out of it. She did. I contacted our local vet this morning and they made a note in the chart, that those meds hit her hard to adjust dosage or a different med when she comes in for nail trim and anal gland to be expressed next month. Our Bassett hound is 12 yrs old and never really had to take much medicine her whole life. They recommended taking the meds 2 hrs before her appointments to calm her nerves. She had only had the medicine for the first time last month and in guest dose I only gave her 1 ** and 1 ** since I didn’t have 2 hrs to give it before the app. This visit I gave full dose 2 ** and 1 **. I guess that was just too much for our girl, she is better today, but still a little sleepy. Thanks!

The electronic file was not showing my full tax form submittal. Will resubmit as soon as is possible. Rick was very helpful in explaining what likely went wrong and he provided a clear explanation of how to correct this issue. Rick also provided me with a written summary of what needs to be done to finalize this tax return. Thank You!

Service was quick and on point. Saved a significant amount of research and hassle. Also, avoided bringing in very expensive dealer-level help. Kept me on budget and on time. Timely answers and accurate info. Will look forward to using Just Answer many times in the future. Access to product-specific quick answers is a game-changer for my business. Happy I finally opted to use this service to keep things running on schedule. Many Thanks to Just Answer. Thanks.

I was called out to look at a recliner chair issue and as soon as I turned the chair over I noticed two wires had come off of the soldered connection on the connection board. Question was which wire (black or white) went onto which terminal. Tim G was able to send me wiring docs that outlined the black, or load wire, needs to be in terminal AC1. Problem fixed. Chair functions flawlessly now. Seems as though there was insufficient length in that connector and the wires ripped themselves out.

Was able to answer some questions and give advise on otc items that might help. Recently had mri and a eeg but no results yet, I am in a different state. The dr listened and asked really good questions and gave good basic advice. Would feel comfortable using her again.

Robert is the man!!! We went through a few possibilities of why my fridge was doing what it was doing….then PRESTO, bingo.. bango…all is good. 👍 👍 If you’re ever in need of just about anything go to Justanswer.com…. Questions about doctors, lawyers, plumbing electrical, mechanical you should be able to find your answer.

I couldn’t update my security suite antivirus database. Could not uninstall the security suite using windows. I was finally able to uninstall all F – secure products and reinstall the security suite. I had to retype the issue multiple times to multiple technical representative experts. Would have been much easier to discuss over the phone once rather than multiple times over chat messages. Unfortunately, this took over a month to get resolved.

The expert, Scott I spoke with, was patient and knowledgeable and took extra steps to try other options as well, but my icemaker still has an issue which I was told it might need a hands on repair person. I have done one more option he suggested and am waiting on results. Thanks.

Had a weird request and they were wonderful. Walked me through what I needed to do. So patient and my issue was completely resolved. So thankful!!! Highly recommend. He walked me and my friends through the process of fixing my truck. Very patient. I can't thank you enough. Saved my sanity!

He was yes explanatory on my situation and what I have to do to try to solve my problem so I'm seeing my notary this week to see if she drew up the papers for me to give to her as soon as possible so that I could get it done and over with.

Dr. Jeanne ** is the best! I have had help from her before and each and every time she is wonderful!! Very thorough and helpful - and always has the answers that help my girl! I am so happy to be able to reach out and get this kind of help! Thank you so much for providing this very important service. I cannot tell you how much I appreciate it!

I presented him with a real tricky, and obscure issue. Pulled wires out of a connector and needed to know which color went to which pin. He tried his best, however, the GM (GMC) documentation he had access to was somewhat vague, inaccurate. It seems GM likes to change wire colors in different parts of their harnesses. In total frustration, I ended up buying new tailgate camera/harness. Thank you Chris for the nearly 4-5 hrs of research.

Dr. Nikos was wonderful. He gave me clear instructions on what to do going forward. The experience was very professional and I was confident in the advise given. I received follow up info and a chance to reconnect. I would recommend this service to any pet owner. Plus the price is reasonable.

The lawyer took time to explain what I must do to resolve this legal issue. She answered my questions. Clearly communicated why I have legal support to pursue getting my $ returned to me. If he refuses to do so she explained how I can file a small claims appeal against him.

Mechanic Harris was helpful and friendly. He confirmed the actions I have taken regarding the vehicle as correct and answered my questions. I would absolutely recommend. Thank-you JustAnswer for the assistance. When paying for your service it originally said $5.00 but was actually $42.00 which I have used the service maybe within the last 2 years and it was $35 at that time so that could have been a lot clearer.

Thom's answers are always thorough & helpful. JustAnswer is definitely a powerful yet useful platform for legal & among others topics. It's addictive and I have already recommended this platform to my friends & colleagues. Much better than Open AI.

I was charged for a full year of premium service while still in the trial period. I called to get a refund and had no problem. In fact I never was charged and the rep cleared this up for me. Very prompt, courteous service. If I wasn’t so short on cash I would have kept the service because it is very convenient.

Randall was very patient with me and provided info I needed…Learned about AGS and why it did not shut down. Glad I was able to get this website and will use it again if needed. I’m still learning about my RV. Thanks.

Yeah, your AI kinds sucks. However, with further input it eventually directed my request to the right destination. Lawyer was super knowledgeable, nice to work with and feel kinda lucky to have access at juridical advice at the time of request... From what I understand fees should be around 2$ but also 86$ a month or did I read that incorrectly? Find that exorbitant for your level of AI. All around great experience, Thanks for reading.

Chris did an Awesome job. Giving me directions and sending good feedback. How to correct my current problems. I am so glad that Chris is a member of your team. He is an excellent employee. Has good customer service training. An excellent expertise, to do the job. That we customers are looking for.

For the cost of a latte, I was able to have a thorough consultation with a compassionate, knowledgeable professional REAL vet! I was so upset that my dog was in pain, and frustrated because we had to wait to have him seen until our own vet's office opened in the morning. Lucky for me, and my beloved dog, all my questions were answered, and we got exactly what we needed to take care of his pain. In fact, my dog is sleeping next to me as I type this-his first deep, restful sleep since his pain began. THANK YOU!

The machine was moved for new floor. When reposition back in place, the water wasn’t filling the machine. Contractor returned and turned the water on, tightened up a few connection and now it’s working properly. It appears to have been human error, however it was reassuring to have assistance with the LG professional. He was great.

Dr. ** asked questions about Cali to get to know her. He then asked specific questions about her condition; the color of her gums, was her belly bloated or ridged. He then told us his suggestion for treatment, which was 2 Tbsp of pumpkin with her food in evening and morning. Cali is doing great.

My TV was freezing and I've lost a major TV channel I wasn't able to find. I was given good instructions that were easy to follow. So far my system is doing well! It's frozen a few times but only for a few seconds at a time. And, I've found the TV channel I had lost. I don't like how the channels keep on changing numbers! The channel I lost has gone from the 400's to 1600's!

I had an issue with law firm submitting a fraudulent accident claim against me. I had so many questions and didn’t get a complete answer from my insurance carrier. I spoke with the legal representative and I got good sound legal advice. I am 110 percent satisfied. Thank you for your help.

Dino was very nice and suggested ways to remedy the situation, which was that my dishwasher panel was locked. He even called back 5 minutes after we first hung up so that I could try his other suggestions. Unfortunately, they didn't work. I need a new dishwasher. But he tried, and I appreciated that.

I was very pleased with the response time, professionalism, and level of expertise offered. If anything, the advice exceeded situation, and had I needed further action I felt confident in knowing when and why. This resource was not only accessible and affordable, it provided the necessary information to meet my needs in the larger contact I needed to navigate. Finally, this expert was responsive and accommodating of my express accommodation needs and pivoted seamlessly to ensure the provided information made sense (pausing in between smaller amounts of spoken information) and stating that it would be provided in writing for my use in reference. I appreciate not having to ask. Besides ability to communicate effectively, it was clear that the expert was fluent in recognizing and applying inclusive engagement practices. Thank you.

I was trying to help my wife in filling up her application for citizenship. There are a lot questions where I was not sure of the answer. I turned to USCIS chat for help but live person didn’t the answers. So, I was desperate and frustrated that I remembered JustAnswer. Luckily, I got Philip who assisted me from the get go. He’s very knowledgeable of the questions that I asked and answered them very well. We were glad we found a guy like him. I am proud to recommend him to anyone who needs assistance in immigration.

Gave solid answers that I will use such as doing a neurocognitive test to see where I’m at memory wise. I had been afraid to take that test but I was assured it was just a marker to compare progression of memory loss. Also other suggestions included things I am already doing like sleep, diet, protein, hydration, and exercise. Socialization and weight lifting may be increased. I will also check my intake of B12, Magnesium and Vitamin D.

Had a dream that was bugging me and Dr ** was very good and succinct about answering my questions as how and why I was getting the kind of dream I was. They helped quell any fears and unsettledness I had about the dream, which was a relief. Thank you!

Have a problem with rough idling. Talking with Danial, he gave me some helpful advice..I am gonna try some things that he recommended and hopefully it will get my pickup back on track. Thank you to Just Answer. It was really helpful and you can definitely notice that these guys are professional mechanics

Mechanic I spoke with was honest, caring and understanding. Gave me some tips on how possibly to fix. Unfortunately I had already tried most of them. He did recommend that I call the manufacturer of my motorhome and see if they had parts available or what their recommendation would be.to complete repairs.Also mentioned that I might be able to find the locking mechanism parts available on Amazon.

My speedometer and my digital gas level are not Working. I spoke with Louis. We suppose to speak again, because I didn't have access to the wires at this moment. He was cool, polite, and seem to know what to do to fix my problem. Sorry for my english, I usually speak french.

Vet listened to what I had to say and after careful consideration, recommended my pup be taken into office. I am satisfied with his advice. Just waking up now so I don’t know how my dog is feeling today. I will follow up with vet if I should have any further questions

I could not Connect my new thermostat and was told to call my provider as my thermostat model runs on 2.4 GHz and my system is currently at 5GHz and the thermostat is not compatible. The technician explained that I could have the 2 frequencies functioning altogether. Very polite and helpful.

Melissa called right away and walked us through serious questions that we had regarding our pro se family case. It was very helpful and we feel like we are on the right path now. We’ve gotten a lot of help here and it’s great.

The divorce attorney answered my questions as thoroughly as she could. She was very prompt in responding. There was no subjectivity or judgment of me in her answer which I appreciate because I have been judged before and because divorce issues are a very sensitive matter. I added a $6 bonus for her. I would feel comfortable asking her more questions.

The young lady that helped me was very helper, knowledgeable and patient. She hung up with me until I got this right. I like that she’s not a give up and thank you so much. I found out through her information that she gave me Facebook dating app, doesn’t have that particular app anymore so things changed and I didn’t know that, but I think the lady that helped me was very helpful and understanding. I accomplish what I was looking for. I wouldn’t have been able to do it without her help. Thank you.

Finding a legal legit way to remove my step-daughter and her five children from the current house that I'm currently taking residency in. Step daughter and five children have been destroying my house since February and find it hard to pay my money. My lawyer was very informative of how to go about it.

Continuing to communicate with vet. Pleased with service. I'm glad that I used this. The vet gave me good suggestions but we still need help. Will let you know how we are doing. I probably will have more questions. Thank you. I'll continue to use Just Answer for my pets and myself too.

No comment. All went fine with attempting a solution. Thank you. The conversation was clarified in knowledge and resolution. Good program to offer. It’s an opportunity to be satisfied to helping a person. It’s good to have this program and technology to assist customer satisfaction. I hope this can assist other customers in their technical difficulties and challenges with their questions and answers.

I finally received a response from Just Answer, which took a while. But at least my question was accurately addressed and answered. I have tried other services, but Just Answer is the most accurate and proficient of all of the available Q & A sites. The cost was more than fair. Will always consider using the service in the future.

Excellent 10/10 friendly and knowledgeable, and was consistent with information gathered from other sources, but much more easily digestible for a non-professional. Would recommend without question looking forward to gathering information in the future. Not a huge fan of this review page, though as it’s not counting my characters or the words putting in correctly.

I enjoyed the experience speaking with an expert. He was very fast at addressing my questions and very polite and informative. Thank you. I hadn’t ever really used the site before and this is my first experience with it so I really enjoyed it. I was spoken to very politely, and my questions were answered very quickly, which surprised me and that very much so surprised me because I had been searching for the answer to those questions for more than five years so thank you very much for your information. It helped me a lot. There.

Mark was an amazing technician. He answered all questions in a professional patient and satisfying manner. We were totally thrilled with the service. He walked me through the process, patiently explained everything completely. I appreciated the return call back in a very short time.

JustAnswer put me in touch with Dr. Nikko after my new 9 lb puppy ate a grape. He was informative, friendly and caring. He gave clear steps on what to do, I followed advice and got the grape to expel in a whole piece within 5-minutes. What a relief. Plus, I had instructions how to support my pup the next few hours. Rate this experience a 10 Star,.

I questioned the legitimacy of a website called NEEXLLC. Just Answer informed me that it was fraudulent, which I suspected. Thankfully, I did not invest with them. Next time, I will be more careful and not allow this to happen again. It's incredible that this can happen to almost any trusting individual.

Quickly called back and went over my troubles with my rear camera on my car. He instructed me how to remove panels to get to the camera and talked over what may be the problem. We decided I would replace the camera since my nearest dealer was 130 miles distant and the cost would be better to try a camera, if I can get a lower cost one.

JustAnswer put me in touch with an appraiser. Donald was very pleasant and informative. He gave me the value of my Italian leather gloves and coin purse. I have several more items that need appraisal and will use his services again. Thank you, Just Answer for putting me in touch with him.

Was working with an appraiser for second time today - was great; all of a sudden got notice that my membership was canceled and no idea why. Went online chat with a customer service rep who eventually told me that I requested the cancellation and I didn’t - asked her how that happened. I received no reply, and then asked can that please be reversed because I had no intention of canceling, I like the service and was just in the middle of something, and the next thing I know I got a notice that the chat was canceled. So then I called the number and spoke to another rep who did not know the reason for the cancellation and said I would get a call back in 24 to 48 hours.

I needed assistance with re-pairing the Roku remote with my tv so I could adjust the volume and turn the tv off/on. Unfortunately my preferred form of communication is the phone but for whatever reason the calls did not connect. (This needs to be corrected as there may be reason a person prefers a phone call to using their keyboard to communicate.) So we were forced to communicate through a chat. What was difficult was not knowing if the tech was still there. Yes there were bubbles but....perhaps letting the client know that it may take a few minutes to communicate the response. Especially if they are having to look at the possible options before communicating them, While the option I was given did correct the situation, communicating the possible wait for that response in my opinion is a must!

Veterinarian was very nice and knowledgeable. He briefly researched the issue and answered my questions. My issue was thoroughly addressed, and all worked out perfectly. He saved me a long drive, a high cost, possibly a long wait and lots of stress not having to travel to an emergency clinic in Dallas. Thank you very much for this service!

I have not received the part yet, although your information helped to get the old one out. Right now, waiting on the mail. After I receive the part and get it installed I'll know more. Does this model have a door switch that has to be made up before it will go into ignition mode, or some other lock out in the system.

Helped me resolve my issue of two You tube tv accounts and also got me a refund for one of the accounts. Very helpful and took care of my problem in a matter of minutes. And was very helpful and considerate to me. And helped me get a refund on one of my accounts. And has already appeared in my account.

It was a little hard to get connected to the expert (just due to call block and other phone issues), but once I was connected to Tim, he demonstrated his expertise with less than 10 minutes of diagnosing, perfect guidance to me to find the issue with him (including pulling out a multi-meter to ensure a blown fuse!), and perfectly clear guidance on how to resolve it. I could not possibly be more impressed with Tim. And I get that it was an obvious diagnosis to him based on my account to him, but that’s what experience is for! But his communication with me was stellar as well. Thanks Tim!

Found my car with a dead battery in my garage. For absolutely no reason that I could tell. As it turns out, because my trunk door did not fully close. The circuit stayed open all night and drained the battery.. By understanding the cause I was then able to just get a jump start and move on as opposed to being possibly, given some other story in an emergency situation. That would cause me to spend money needlessly..

Recommended ER, she passed away hours later. Doc was detailed with next steps but grateful I was able to get quick answers. Heart rate was too high. Had previous existing heart murmur but had worded all of a sudden. Sent pics, and video for vet to view to help with gaining answers. We are devastated. Thank you.

The doctor was absolutely amazing. I got a lot of great information. I’m looking forward to doing the treatment right away and she even went as far as to explain maintenance and how to keep this away. She gave tons of information about where to go if I need extra help and what it could be. I was very pleased and I would do this. Recommend this to anyone.

My dog developed murky unfocused swollen eye. My vet office was closed, so I reached out the online service my vet’s website had. I was unsure if the vet online gave me the right diagnosis because I couldn’t get the clear pictures of my dogs eyes. Anyway, I followed his advice and within 24 hrs. my dog’s eye cleared. I’m thankful my vet provided this website and am also thankful the vet online didn’t give up on me when I was about to give up his consultation.

I could not be happier with the experience I had. Fast information and I got more info than I thought I would get. Exceptional service blew me away. Highly recommend and I will be a customer for life. I received 10 pages of information that was specifically for my situation. Way exceeded my expectations and it was within five minutes I was connected to a lawyer on chat. Process was fast and simple. Thank you for your help!

She was very informative about the situation that I requested and the Law group I should contact, I also explained my situation about my wife and the way she passed she also said it sounds like something went wrong after the surgery, because after the surgery after about 5 days her organs started to shut down. It was too suspicious to me

My problem was resolved when I restarted my engine! My gas cap needed to be taken off and secured again and that was the problem! The x mode and eyesight was continuing to flash. It was all because of the gas cap. I’ll remember that if it happens again!

I could not get my coffee maker to work and Jeff gave me a few good suggestions and the 1st one worked. I had already unplugged the machine and plugged it back in. Then I talked to Jeff and he suggested to lift the cover and put it back down again.

My printer was skipping several lines. I talked with a HP technician. He told me what to do. I followed his instructions and my printer is working fine. I took the The Black Cartridge. Out.. Cleaned it as he instructed. Let it dry. Fired the printer back up. Realign the head. And printed a sheet. And it came out perfect.

Starter problems on my Harley and you should wait for rating the tech because it was too soon to know if he helped or not when I was asked to give him a rating. He did the best he could with the particular problem. It's not something I have ever seen in 40 yrs so if I could rate him after the fact I would give him a 5 star rating because he calmed me down and made me think about a few things to try. I don't know if anyone could have honestly answered the question at hand because it is not a common issue. But I'm still working on the project. Just looking for some more parts to eliminate any doubt. But rate at the end of the call and not so early in the call because they are not always going to be able to help in the first words. They might have to get a little deeper into the question to give some answers to a problem. Thanks for your help. Sorry if this was too long.

I cannot express how thankful I am for the immediate and knowledgeable support I received from the online vet service. I was panicked after realizing my dog accidentally swallowed a melatonin pill that contained a potentially toxic ingredient. After a short time, I was connected to a licensed vet who calmly walked me through what to watch for, what steps to take, and whether an emergency visit was needed.

I really needed just some information on how to care for my sick dog at home or if it’s an emergency vet visit. Getting to chat with an online vet gave me a little more reassurance that at home care was still a possibility before heading to the vet. Thomas gave clear instructions on what needed to be done and how I needed to care for my furbaby.

My all electric i4 keeps stopping and starting when I charge it. I only know if I happen to check the app. It took hours and hours to charge it the last time. Gary thinks it is probably the cable. I tried calling BMW of Alexandria for 2 full days, but they never l answered the phone or returned my calls. So your service was super helpful.

The doctor seemed to be knowledgeable and answered my question clearly; he confirmed the way I was addressing the situation. He was concise in his response and gave me the information which I needed.

Jason helped me get thru a scam issue on Facebook. I will NEVER order anything on Facebook again. He was more helpful in drawing my attention to the scams on Facebook. Thank you Jason and Pearl who finally got me results.

Thank you Kevin, great service and knowledge you shared with me to resolve the issue with the co2 replacement and possible fuse replacement which was the issue that resolved once the fuse was replaced. Thank you.

I submitted for some advice and there was a very quick response. The attorney was concerned and answered every single question, no matter how naive it was. They have concrete recommendations and risk aversion advice. I’d recommend this service as a way to get advice before having to get into heavy litigation.

Hands down the best informative person I've gone to for help pertaining to my car, I’d recommend him to anyone! The amount of money I save in one electrical issue by having him tell me how to trouble shoot these ecus ecms tcms it’s insane!!!! Request a phone call. He is very easy at talking a person through a descriptive process.

Addressed all my concerns. The doctor was very helpful and covered my conditions with expert advice. I am not mobile. I am in a wheelchair and can’t drive myself anywhere so this service helps me greatly. I am 73 years old and not at all tech savvy. Thank you for your service.

The tenant in question violated the noise ordinance 3 times and also has a pet in the residence. There is a No pet policy. Tenant was given eviction notice however tenant has 3 more weeks at the residence. I wanted to see if I had any legal way to remove the pet beforehand.

The physician I spoke with was a behavioralist. The reason why I was calling was for my rescue GSD who experienced severe neglect, trauma, and abuse. The doctor was professional, very knowledgeable, compassionate, kind and caring. I couldn't have asked for anyone better. She explained everything very clearly and concise. She was very empathetic regarding everything that my GSD is going through. She provided me with next steps and things that I can do to make my GSD better.

Outright thieves! They state that $1.00 will be charged to your credit card, but they charged me $43.00!!! They didn't even provide any service!! And they cancelled my service tomorrow 7/10/25 when it should have been for today, but no service was given at all.

I was having a difficult time trying to update payment method on YouTube TV for days. But Carl ** was very, very patient with me as he step by step walked me through the process. He stayed with me on the phone until the issue was resolved. Thank you Carl!!!

Excellent service! My questions were fully addressed. Thank You! I was very satisfied with the tax accounts knowledge and expertise. Before I came on board with this online service I was quite concerned about my tax situation. All my unknowns have been answered. Once again I feel very satisfied. Thanks again.

Our Hyundai Ioniq5 is less than two years old, and the 12V battery died. It was after normal business hours, and my husband was hoping to drive it. The technician who answered, Judah, was extremely knowledgeable and clear. We learned how to jump-start the car, how best to recharge the battery, and that this was a common issue due to a problem with 12V charging from the main battery, due to ICCU software issues. My husband was able to recharge the battery enough to get to town and back this morning. We’ll take it to the dealer for a (hopefully) more permanent fix.

Completely satisfied the control locked came on. I was instructed to press and hold the end of cycle button. It worked like it was supposed to and the washer is now working. I never saw the instructions printed on the washer and now I know it’s there if ever needed again I’ll use it.

First, I needed to be told how to change the filter for my freezer….(done)! Never would have located it on my own! Then, when ice was not being made after the filter change, I had to be told how to “restart” the icemaker…and was told it takes 2 to 3 days for ice to appear in the ice tray. Hopefully, since temperatures have soared into the 90’s this week, I will have ice soon!

Woody was great! He told me what to order and how to fix it. He called very quickly and was very kind. He sent me the Amazon link for the part that I needed to order and told me there would be a video to watch to see exactly how to put the new piece in. It was a very simple process!

My assigned mechanic was very helpful and courteous. While my problem has yet to be solved, his troubleshooting suggestion were sound and valid. He assured me that we could jointly resolve the issue with more feedback from my end. I feel that the price of consultation is a little pricey, but may be worth it if the problem is fixed.

I had a health concern and of course as we all do, I started Googling the answers and I was concerned. While Googling I came across this website. I put in my name, paid $5 and in less than 5 minutes I was talking to a doctor/pharmacist about my concern at 9 pm. She was able to answer all my questions and put my mind at ease. Amazing service. I would absolutely use it again. It saves you tons of money and time.

Brian has been great so far. I’ll get the info I need for him and we can finish. We will complete the analysis shortly. I’m waiting for additional info from the dealer who did the initial analysis. Over I’m pleased with my experience thus far. I would highly recommend them again. Thanks.

Auto technician was knowledgeable and very helpful with the loss of signal problem in my vehicle. There was a Technical Service Bulletin that identified a water intrusion and corrosion problem around the shark fin antennae on Nissan Altimas after model year 2010. My antennae will need to be replaced to fix the problem.

Trying to get started on fixing a Kubota skid steer. I'm getting no communication from the dealer. A $100 air filter blew a 15,000 motor. I feel like Kubota could have gone over the warranty and insurance so I could fully understand everything that is involved. I know Kubota is a very good peace of machinery.

Nich has been very helpful in getting me torque specs for my engine reassembly. He has also been very helpful in getting me some Paccar schematics that are almost impossible to find. Most people hate working on paccar because of the lack of information the stealerships provide and paccar in general isn’t very good with helping anyone!

Dr. ** was able to answer my questions and pointed me in the right direction to better assist with my symptoms. Quick response which really made the whole experience easier. Easy to talk to. I felt comfortable with the explanation and recommendations. I really feel comfortable with Dr. **'s answers. He was able to give me more information than my other doctors have. Would recommend to friends and family.

Terry help diagnose potential parts that could cause the microwave to fail. I am going to disassemble the microwave to determine which parts to replace. Providing the parts list and parts diagram was a huge help. Terry was extremely friendly, patient, and helpful! I will certainly use Just Answer for any issues I have with other appliances.

He gave me quick and accurate information that allowed me to see what the problem was. He even looked the cost of the part needed and gave me the part number. He also told me how to get to the valve that needed to be replaced. I sure will use this site again in the future. Wish I had known this site was available before now.

Great service from knowledgeable tech. I am very satisfied with your service. The technician was able to diagnose the problem and offer a solution in terms I could easily understand. The problem was solved and I can now get water and ice dispensed properly again. Thank you for your excellent service. Certainly worth $5.

My bird was very ill. Molting, loss of appetite and diarrhea. The doctor suggested to separate him from the other bird and give him electrolytes. She suggested for me to take him to a Avian vet but unfortunately because of the holiday weekend none were available. Unfortunately he did pass away.

The vet Erin was very kind and knowledgeable! She informed me that she was very knowledgeable in the animal I had questions about. I really appreciate the service I received! She asked me several times if there was anything else she could help me with before closing our conversation! She helped me with every question!!! She even thanked me for helping abandoned animals!

10 days ago I was doing work on my Google Workplace, I had a old email account that wasn’t being used. Honestly I just hadn’t gotten ride of it. I inadvertently deleted it. I was able to get it back as I had some paperwork from 10 years ago I had forgotten was there. The folks at JustAnswer got me going. Thank you.

I was having trouble with my printer being offline and I was unable to access it myself though I am somewhat computer savvy. The tech was able to talk me through the issue until we got it back online. He was very patient with me as I was pretty slow working through the process and for that I am profoundly grateful.

Tim described the solution very well in common language that I could understand. He suggested a few tests to conduct and then gave a methodical procedure to follow and a few alternatives if the tests showed a different path to follow. We had three online sessions as we worked for a solution and every time, Tim responded with detailed information.

Excellent service. David was courteous and extremely efficient. He quickly diagnosed and solved the problem and then tested the printer three ways. JustAnswer is our number one go to for technical help. I also appreciate the very quick response time and it’s so much easier to speak with someone on the phone rather than doing a cumbersome chat.

I was comforted by the vet's answer. The answer was comforting and informative. I would use this site again. I love my cat dearly and found myself fearing he might be sick on the Fourth of July. My cat is a 15 year member of our family and is truly loved and cherished by all of us.

Alex was very helpful and kind. I would recommend this online help. It was easy to navigate. Call quickly. Help fix the issue with the dryer. Also said to call back if there were any other issues and he would walk us through. Anyone can get online and call and get help

I have some first editions I would like to sell and the appraiser both reviewed the books and guided me on how best to sell them. It was a very good experience with a good appraiser. Helpful on the best way to proceed with a sale. No incentive was received for this review.

Needed some help with replacing vent window on my car. Couldn’t find the info I needed after searching for a while. Used Just Answer and got the info I needed to complete the job and am completely satisfied. Would definitely use just answer again if I need help with a car repair and can’t find the info elsewhere.

Great so far. The answers help me a lot with my case. I’m in a 12 year divorce back and forth with my lawyer and his lawyer and this site has helped me so far in things I never knew some things. This site has very good answers and has helped me a lot

She reviewed what had been, very through and patient. Still a lilttle unsure of my next step and would like to go over it again. I need to recheck the phone number Amazon has currently and replace that with my cell number so the code number is available. When going to the section in Amazon I am not sure which I should select.

Lawyer Angelo was wonderful with professionalism, mannerisms and knowledge! I needed difficult ongoing vehicle violations, questions and he answered with knowing his stuff, per se! Anything that was out of his expertise, he told me where to go and how to correct! Recommend Angelo and this platform. I’m shockingly surprised.🥰