JustAnswer Reviews

Our expert vet was pvery knowledgeable and helped us take the right course of action. If I ever need assistance I hope she is the one who connects with me. Unfortunately she didn't make it, but not from the vet guidance, we just didn't see it in time. She was very sympathetic of our loss.

I was panicked over my cat after hours so wanted to get help. They seemed like they might be a good place, tell they got my credit card. They billed me and keep giving me new fraudulent charges on my credit card, when they never once gave me a service. The only thing they have ever done is bill me. It's all completely automated and they have no easy way to contact a person over these concerns. Be honest with your customers that they are paying you to get the pleasure of getting nothing from you.

My man Nich1019 is honestly the only reason I keep this service. I am owner operator of a dump truck and some equipment. I do a lot of my own work. He is super knowledgeable and has helped me through numerous issues, troubleshooting, and repairs. He is everything Cat! He can pull up part numbers, wiring diagrams, repair procedures etc. He has been an invaluable resource for me! So glad I got him when I first signed up and submitted my question!

I paid for the $5 trial and was instantly connected to an attorney, Wendy, who answered all of my questions regarding how to fill out different small claims action forms. She was super helpful and even went above and beyond in finding additional information that helped me. I would definitely recommend this service to anyone who's seeking legal advice but is not at the point where they need to hire a lawyer.

I was in dire distress when my puppy ate something that could have been a disaster. My vet was closed for the night and the closest emergency vet is about an hour away. I happened to come across Just Answer while I was trying to google information. I figured I'd give it a shot and was quickly connected to a competent veterinarian who gave me excellent advice. My pup is fine and now my membership is set up and will be able to get in touch with a vet whenever necessary.

I had a question that I couldn't find the answer to through an online search. I needed clarification around attendees paying a fee to attend an AGM. I was really happy with the follow up answer, and even though I only needed a text response, I will definitely pay more for a phone call if I ever need more detailed advice in the future. I'm really glad I found your service.

The agent was very professional and kind. He was very helpful and resolved some of my problems. However no one explained how the fee I paid works. Is it a one-time fee and for how long. I need to know this information to follow my budget. I would like to recommend your app to others who have the same problem.

I had an issue with one of my cats - he had a scratch just below his eye that caused an infection around his eyelid. Dr. Maria ** was super quick to respond and the medication she recommended cleared up his infection in a matter of a few hours - after only the first dose. If I had to wait for my own vet, it would have been a 2 week wait and hundreds of dollars. Likewise, had I gone to the local pet urgent care, I would have spent the day in the waiting room and my wallet would have been several hundred dollars lighter. For non-life-threatening issues I highly recommend this service. Well worth the monthly fee.

The doctor was very helpful with information and was calming at a scary time when my dog had eaten part of a poison plant. He gave me clear instructions as to what to expect and some alternatives as to what to do as well as what to look for to take the next step, if necessary, to take the dog to the emergency vet here in town.

Jason was very quick to respond to my questions about Bluetooth on my new TV. It was very nice not having to wait for answers. Jason coached me thru all the icon to get me where I needed to be to find the Bluetooth icon and how to connect the remote speaker to the TV. Thank you.

My sweet senior kitty was having issues, and I needed guidance and direction, I just did not know what to do. So I contacted you to speak to a vet, she was so sincere, kind and caring, professional and knowledgeable and helped me through what was for me just what I needed to make a very difficult call. I will always be grateful.

Thanks. Dino FROM NYC helped solve my problem, fridge not cooling, freezer ice build up on back wall...Thanks Dino....Great service, God bless! Never thought I'd be using this service, trusted Whirlpool best ever, honestly never in a million years did I figure any service would be able to be that accurate...Total restored my faith in customer service representatives...Awesome, Stanley **.

This website is a fraud. No expert ever came to answer the question. It said it's only $5 but they charge you $35 and the agents are rude. This is fraud. Don't make an account on here. They will take your money and they make it hard and difficult to get your money back.

I tried this site to get an answer about my transmission, at first the mechanic I was dealing with seemed nice, however, the site charged my bank account three times, one to join ($1), one a monthly fee ($30), one to receive a phone call ($26). It turned out that when I tried to access my account on their website, it stated that my account did not exist. Meanwhile, I was contacted by the mechanic via text messages, and I inquired how to contact customer service, due to that option was not available on their web page. I informed him that I was concerned that I had been scammed, he assured me that I had not been scammed. He said that he would let customer service know that I needed help with my account.

I went here to ask one question. The site said there was a $5 charge, one time. I gave my credit card information and was immediately charged $5 and $60. I did not fill out any form or register in any way. They canceled the membership when I contacted the chatbot but refused to refund my membership fee. Very dissatisfied.

In the interests of full disclosure, I want to add information to my original complaint. After it posted, Just Answer refunded all charges and said they closed my account. I will keep an eye on things just in case. Once bitten...

Initial sign on appears to be $2.00 to ask a question. Credit card is quickly charged $2.00 plus $40.00 for a monthly membership, to continue at $40.00 monthly. No clear indication of monthly membership initially. Initial question therefore is $2.00 plus $40.00 minimum!!

This website is a BIG SCAM. When talking to their online bot it asked me to pay one time fee $2 for me to get answer from their professional lawyer. It charged $82 on my bank account and said that I purchased a monthly subscription. It was never mentioned once that I will be paying their monthly subscription. When I talked to their customer service agent and explained my situation, he didn't help me at all and said this is my problem that I didn't read it right but there was literally nothing written on that form about monthly subscription. He ended the chat and didn't even tried to understand my situation. Please avoid this website at all costs.

After months of frustration trying to get my trailer on IMDb JustAnswer showed me that I needed to convert my trailer into an .mp4 file. I followed their instructions and zip, I had a .mp4 trailer. I entered it on IMDb and within a second or two my trailer was on IMDb. They deserve a Pat on the back.

My tech Was Brandon, with his help and expertise, we solved the problem of my inverter local on our new Mercedes Quantum MB 24. Much different than our past two rigs. Hats off to Brandon! If I need assurance again in the future I will not hesitate to make a call. Thanks again.

As new campers, John taught us so much in basic camper repairs! We had so many little things stop working and he guided us along the way! He was encouraging and kind too! Will definitely recommend him and use him if needed!

Dr. **’s questions to the point and pertinent. It was a holiday holiday weekend so I felt lucky to find such qualified help at such reasonable pricing. The entire experience from beginning to end was handled courteously and very professionally. If I ever find myself, or a friend in a similar situation, I will know where to go and who to recommend if asked.

90% of what I was told was accurate and the one thing I am not positive about was still in hunting down relevant info the person was very courteous and kind. He was able to help articulate my questions when I didn’t even know what I was asking. I’d recommend him to anyone who has any questions about infectious disease.

My little girl ate a tassel from my wife's slipper that got stuck in her stomach where she was vomiting the entire Memorial Day Weekend. The online Vet was a huge relief to answer tough questions I had in a timely, caring, and detailed manner that eased my fears until I got my baby to the Emergency Vet Hospital the Vet Clinic referred me to.

Was unsure about the value of 2 Van Guard oil paintings. After exhausting search to find my particular paintings I decided to go with an appraiser. The paintings were worth more than I expected! Now for a buyer!

My tech was extremely helpful. But I sure would've gotten further if I could've talked to him directly. I would never pay that much to call someone. I already pay for a cellphone, and had to pay for the service. Phone calls should be included in the monthly charge. But that is my opinion. My issue still remains unsolved

My consultant was excellent. He gave me specific instructions on what to do and it worked. Saved me a lot of money. I appreciate this very much. I would recommend his service to anyone. It is a wonderful program. I think the technician that helped me did a fabulous job. I would highly recommend his services to friends and family.

I had a question Re capital tax and I received very good response which solved my problem of filing a corporate return in Ontario and also how it will reflect on the receiver’s tax end, being a tax free dividend.

Other than taking quite a while to hear from the vets I got great information without spending $200 plus for a visit to the clinic. My great horse has gotten Cushing's Disease and I was very worried about her care. Is this a genetic condition that the beautiful Palomino mule she produced might get it.

I am very satisfied but unhappy that nothing can be done about the problem I have. I will keep researching. Just answer [sorry, forgot the name of agent] was very professional, understood the complexity I am facing, explained why I am at the dead end [the law doesn't support my case].

Used this service to get advice for my dog who was in poor health. Service advertises $2 to join and ask questions to a veterinarian. In my crisis, I signed up and unfortunately my dog passed a day later. Little did I know I had signed up for a $42/month subscription - which it did not clearly state ANYWHERE on the website or in the process of signing up. Now I have paid for multiple months of this service with no use since I don't even have a dog anymore.

Ink Absorber. Not worth trying to get serviced because of high cost. Have obtained a replacement Canon Printer. Will use former printer toll it finally gives up so as to use up last of expensive inks. Benjie very good in his advice. Informed of a way to try and clear, but a mechanic or serviceman I am not, and could stuff up everything, so new printer to be safe. Thank you Perl for your follow up, much appreciated. Hopefully no more problems and as am rising 88 years, new printer will see me out.

This service was the only available help I had regarding a health crisis with my snake. The vet helped me during the day and called early in the morning. I wouldn’t have had any knowledgeable person if not for this service. They were extremely supportive and helpful!

After I explained my problem with the homebuilder, the lawyer gave me some comments that reassured me that I had a good case. This is just what I needed and it was all I could ask for from the service.

I needed a consultation about my animal, who is not a typical pet, but more of a domesticated 4 weeks old gosling. It took a while to find a doctor who is familiar with aviary, when the doctor texted me, she was very clear of what she can or can not do. She also was very useful as for referring me to a source to obtain proper medication. The only downside was that the doctor could not prescribe medication while consulting online.

I was pleased with all the help given me solve except that it took so long. Final discovery -- that email "from GEEK SQUAD" was a scam which I discovered from noticing who sent it. The person helping me confirmed it, but since he had control of my computer I thought he would have found what I did much faster.

Doctor was thorough, asked very specific follow-up questions, and had diagnosis quickly. Doctor was able to explain symptoms, and causes succinctly. Would be 5 stars, but asked follow-up questions which went unanswered. I will certainly use service again. It was more convenient than going to emergency clinic.

Bernard was quick & informative regarding 3 pieces of art I inherited. His initial response was FAST, and his final report was clear, concise & thorough. He assured me that, if I needed any more help, he was always available & showed me how to request him & his knowledge for any future requests in the art world. Thank you Bernard!

I re-searched a painting for a week could not find any pertinent information, finally I checked into just answer and within 10 minutes I had all the information about this painting. Did I need to put it on the market and it was a timely matter now I was very important and I just appreciate this company so much. Thank you.

We needed advice while traveling as our sweet pup had some tummy problems. Dr. ** was kind, sympathetic and thorough. All of her advice was very helpful at a stressful time and we are thankful for that. She checked back the next day and we were all happy and better. I'd use your service again without a doubt when we're away from our normal vet. Thank you!

I requested information regarding a book I wrote and if a seller could sell the book I authored at 3-times the original price without some type of arrangement with me, the author. My question was answered completely, and I was thoroughly satisfied.

As a physician I most highly DO NOT recommend this site. This site is entirely useless and a waste of time. You are so much better off somewhere, anywhere else. I cannot imagine where in the world they got people to leave positive reviews. This opinion is based on two separate interactions with > 2 years apart.

This is a real review, not an AI review! I clicked a link from a chat agreeing to pay $5 to get my question answered and got an invoice for $35. I NEVER saw this. They said I agreed on the page that my credit card info was entered on. Super deceptive. Should have known when my bank immediately asked if this was a fraud charge. Check out the lawsuit against their deceptive business practices. It’s a great concept if you are willing to pay $35 to get a question answered. I have my own vet so I could have waited a few hours and reached out to them for free. Watch out for hidden charges. They have a zero refund policy under any circumstances. That should say something in itself.

Attorney answered all of my questions about CA community property law quickly and knew his stuff. It is important to know exactly what the law requires if you need to protect your assets. Time was important here. A big help! Highly recommend him!

I tried your service with a computer question and found the billing process to be deceptive, was $121 on the hook just by clicking on icons where it was anything but clear I was being charged. First, it was $2, then the 56 and 65 charges were not explained openly.

Quick response to find out my set was not considered antique.. But worth more than I thought. Helps to know a limit on acceptable pricing! From the information I received I wouldn't let it go for way below asking price.. So nice to have someone's knowledge & opinion!

I greatly appreciated the explanation and time given to me, to comprehensively explain the recommended solution. I also appreciated not feeling the least bit rushed to conclude the call-excellent and knowledgeable mechanic!! In addition, I was somewhat surprised to learn that a Midas shop had not followed this complete path in their diagnosis-this taught me to get the recommendation from JustAnswer 1st next time, THEN go to a shop!

Had a really good experience. Didn’t get the answer I wanted to hear but I know where to go from here. Thanks so much! I would definitely consider using again in the future. There’s a wealth of knowledge with this group of lawyers and experts.

They did a great job of responding to let me know this was not life threatening and what to watch for and to do to help him if needed. Much better than going and waiting at the vet for something that did not need it, and saved me unnecessary expense as well.

They did a great job of responding to let me know this was not life threatening and what to watch for and to do to help him if needed. Much better than going and waiting at the vet for something that did not need it, and saved me unnecessary expense as well.

Complete scam. They advertised $5 for a question which I agreed to. But they have so many hidden sections that unless you're a lawyer, its almost impossible not to get dragged into their scam business. They saved my credit card information which I also did not agree to but who knows with so much garbage on their website what you're signing up for. Their online lawyer was also useless and contradictive with their help that it almost seemed like I was chatting with a bot. Not to mention the lawyer kept insisting on spending another $60 for "more help". Are you serious?! They cut me off in their chat system and once I finally got them on the phone, they magically started to have connection issues. STAY FAR AWAY FROM THIS COMPANY AND FIND A REAL LAWYER TO CONSULT WITH!

Thank you for the prompt attention to this matter and refund of the $40.00. It is much appreciated. I will change my rating to 4/5 stars. It would be 5/5 stars had I been able to resolve this issue internally with JustAnswer instead of getting a canned response from customer support and then having to go through a 3rd party. The support provided during my trouble call was great and worth it. I would take a look at the internal policies in this regard as I'm sure I (and JustAnswer) am not the first person to encounter this issue. Have a great day, thanks again.

As a new member, during a very sad and stressful time with a diagnosis of cancer with our fur-baby (feline), Dr. ** offered his advice and comments based on science. He was also willing to offer his personal thoughts, along with his professional opinion. This validated research that we had done, feelings that we were experiencing and offered another data point for us to include in our decision-making process. I am very grateful to Dr. ** for his compassion and the concise information that he provided to us on a very timely basis.

I incorrectly signed up for something I did not intend to get with JustAnswer and was charged $71 on my credit card. I called their Customer Support, explained my error and a very knowledgeable and professional person assured me the charge would be removed, which it was! I will certainly look to JustAnswer in the future when I need answers.

I was having great difficulty getting this year's taxes completed as I the Turbo Tax system would not access my last year's return. Great assistance from Alex, called me as soon as I clicked on help and provided assistance with the program, explaining what was the issue.

Signed up with JustAnswer and a short time later Chris a Ford service expert called me. We discussed the problem l was having and what I had done so far to diagnose and correct the problem. He had electrical diagrams for my 2001 Ford as did I. We went through the circuit in question. He was a great help and definitely had the experience and knowledge of my vehicle. Chris was a great help and friendly. He took his time and I did not feel rushed. There is a price for all this great help but in my case it was worth it. Thanks Chris and just answer team.

Dr Scott ** was very helpful. He verified all questions I asked and told me exactly what to do and look for. He even messaged me several hours later to see how my dog was doing. He even answered more questions I had. Very happy and gave me peace of mind!

We had something weird happening to our dog and we weren’t sure if we needed to bring him in. The vet asked us some questions and provided us with an OTC medication to use. That helped him the same day! Will definitely keep the service!

Dustin your lawyer expert was the only expert that has been able to help me on JustAnswer.com. He was quick with his answer and on point. He did everything in his power to make sure I was taken care of. People come here and pay good money because they want results. They don’t want answers that they can get off the internet themselves and that’s exactly what I got most of the time and sometimes I didn’t even get that much. I could find more on the internet myself. You need to give this man a raise to make sure you keep him in his position and not lose him to the competition. You got lots and I'VE got better answers from them.

This was a fantastic experience. I was concerned about turning over remote access but it was incredible. He "drove" and I sat back while he resolved my issue. I'm a WHY person and he explained what the problem was. I highly recommend them.

Would not voice type with any of my win 10 computers. Just Answer went to set up microphone. The computer started listening rather than not go beyond initialization. They fixed my problem. This is a general problem with the Windows 10 computers. I followed the setup instructions that Just Answer engineer gave me and my second computer worked. Kudos!!!

I did receive the information I needed. However I was told there would be a $5.00 charge which I didn’t mind, however my account was charged for 35.00. I did not understand why the charge went from $5.00 to $35.00.

I first began tracking the sunglasses that I ordered.. Was a bit disappointed, because they emailed me saying “no tracking number found." Therefore I tried four more times. Same reply. They insist that I contact Answer.. I was confused thinking I would speak with a live person; but my questions were answered.

The Urologist answered my questions completely and explained everything very well. The Urologist is very knowledgeable about Prostate surgery. I am now better informed about the best surgery for an enlarged prostate. This will help me in deciding what surgery will be best for me and for returning to normal health.

Always there when I need them the most! Always received my answers in the most expeditious way! Would highly recommend this membership for consultation as opposed to paying by the hour to your local attorney. My questions were mostly tax related and also family court matters.

My Labrador suffers from seasonal allergies which causes terrible flare ups in his paws. It’s very painful to him. The vet that I spoke with recommended some things for me to try which we already do for my fur baby. He suggested I see my local vet for further treatment, which I appreciated.

I contacted JustAnswer for legal guidance on an employment issue. I was connected with a professional who was knowledgeable and provided me with some good info. I appreciated the quick responses and will consider local legal advice now to pursue further.

The conversation was great and the amount of time spent on this project was very helpful and important to me and the facts about the situation and the way that it was handled and which the complex was used for the additional time and services.

I lost control of my Amazon account to a hacker that hacked into my email account and faked being me to get control. Once control I had a hard time contacting fraud to help stop before things got worse. Simple stop all would have been nice. He did have a phone number that I could not find that was most helpful.

I was relieved and pleased and relieved to find an email from "Just Answer" saying that I was not charged for a membership. That saved me the trouble of going back and canceling the charge. I don't have any images to add or anything else to add.

Carol was quick in her responses and gave us a value within an hour of our request. Although we weren't expecting such a low value, she did ask a lot of questions and we sent her pictures to help her evaluate of product. I would have liked to receive a little more information regarding the mark, but I suppose I should have made that inquiry during the chat. This is my first time using this service, so I wasn't sure how it worked.

(Phone number on record is a land line, I do not do text.) I was pleased with the answers I received. The program is a little confusing in as much as I had contacts from three different people. Two were Vets. Their answers agreed with one another so the advice was probably sound advise, but the multiple contacts were confusing to me, and to the two Vets. They didn't understand why they were both brought in on my case. Generally, I was satisfied with my first experience with Just Answer. Thank you.

I was about to invest in an online crypto company and decided to check here first. Found out that this company was not registered in Ontario and was therefore not legal and likely a scam. I immediately told them I was not going to do it and why. Very happy as this probably stopped me from losing a lot of money .Thank You Zoey!!

Vishnu the tech at JustAnswer fixed my email. I allowed him to sign into my computer and the flurry that he moved the cursor around was interesting, this tells me that he definitely knew what he was doing. Well done!

Joe was very knowledgeable and really concerned about my problem. Called at all hours. Joe looked up my service records to see what updates were done and gave me advice on what to say to dealer about problem that I was having. Thank you Joe.

Dr. ** and JustAnswer were expedient, caring and thorough in feedback regarding my sick Pomeranian. It gave me peace of mind until I could get my dog into their vet! Highly, recommend this ever-helpful platform! Thank you and I hope to not have to be back but great to know Just Answer is there!

I was pleased to be able to chat immediately with a nurse and eventually a doctor who was able to give me the advice I needed to know how to proceed. Any difficulties I had was in my own inexperience with the process.

Will be happy to use your site again! It is nice to know there are friendly people who can help you with your business. Please send my fine review to my professional person. Sincerely, Dr. Carole **. Excellent professional service to help with my concern and problem.

My truck was dead. Nothing. I reached out to Just Answer and they got me to Chong. He led me to the fuse box connection and that fixed the problem. Super-fast, super nice, super easy. The entire process took about 30 minutes and at minimal cost. The reality is I was stranded and needed help.

I was just trying to see what the service does. They wanted to charge $5 and said that was fully refundable in the chat. So, I paid it. They then sent me an email that the $5 fee was waived, but I was being charged $35 as I had previously been a member. I do not recall that at all, but it certainly is possible. The fact remains, I was authorizing a $5 not $35. I closed the chat and did not engage with service provider so I did not receive any services. Refund request was denied.

The gentleman was quick to answer my question. I took his advice and was able to take care of my issue. Was very pleased indeed. I recommended this site to a close friend. I’m sure she will be in contact. Thank you so very much.

Thank you so much being about to talk with the Vet who even sent me a follow up message was wonderful. She gave me easy to follow instruction that had my dog feeling better in 24 hours and had me feeling better while still talking with her. I will absolutely use this service again.

I asked for pricing from antique vases to aboriginal spears. And paintings. The experts were able to answer all my questions. Very satisfied. Even though I had been hoping for more in the way of age of items. I am happy with the outcome.

I have little idea about how to do things on a computer and usually spend hours and just dig a deeper hole ends in frustration. Lucky I find Just Answer. Their technician did quickly and made it easy for me to do. So no more tears or hours for me. Help is only a phone call away.

I contacted JustAnswer and within a few seconds, I received an answer asking me the nature of my query. Then I was directed to a professional immediately and after explaining my problem, I was provided with several options to resolve the problem. The service was outstanding, friendly and the advice given was professional and practical. Thank you.

Quick, concise, answers to my questions. Seems very knowledgeable, not what I wanted to hear. But what I needed to know. With this information I can move forward with my imagination. Many thanks for your expertise.

He helped me out a lot. And he give me all the information I need. He was very professional and very friendly too. Next time I have a problem I will give you all a call. The price is very good. The membership is a little bit too expensive.

I've used this service a few times over the years for legal services and have always gotten thorough helpful answers quickly, great customer service and have never had a poor experience. I've recommended to others for an affordable service on tricky questions you don't want to spend hours researching.

We were able to retrieve the email that had disappeared. This was a very important email that was crucial for me. The only concern I have is that I have no idea what my log in information for my account is.

Asked about bearded dragon tail rot and got the answers I needed. Dr. ** was very thorough with needed care and changes to better care for the bearded dragon. She sent a pdf with full instructions, like what temperature the tanks need to be, what materials to use, and about feeding. Most importantly how to take care of tail rot.

Toaster was only browning on one side of toast. It needed a new element. They looked for a new one & couldn’t find one. So, needless to say, I will need to buy a new toaster, but they did try hard to help me.

When shifting the handle it did nothing. RiopH walked me through where the cable is anchored and we found it was disconnected at the lever that locked the seat. After a reseating effort the seat then worked as intended. Had to take seat bolts out of front base of seat and fold up to get better idea of cable.

To my surprise received my answer within 5 minutes along with three other questions answered. Offered a more detailed legal explanation at and additional cost which I considered very reasonable than visiting an attorney's office and paying over $100 an hour.

I came across Just Anwer.com looking for information about the taillights on my 2018 Ford EcoSport. I was put in contact with Ford mechanic, Patrick. Basically, I wanted to know if everything was working as it should. As a 70 year-old woman living alone, I wasn't sure what to do to find out, except by going to the Ford dealership, which meant a 50-mile round trip. Mechanic Patrick came up with a simple solution. Simply back up to a wall when it got dark (in my case, the closed garage door), and press the brakes. I should be able to see the glow of the brake lights if all was well. I did. Found that my lights are working just fine. Truly grateful for Mechanic Patrick's patience and kindness.

Elmo dug up and ate some of a buried chicken carcass. He was not very well at all. Angela gave me great advice about medication and diet, two days later he was going for walks and wagging his tail. Thanks so much.

My 2 yr old cat was overgrooming due to a flea allergy according to the vet. Called just ask to get an idea as to how long it would take for my furball to regrow her coat. The JustAnswer vet gave me suggestions of what I could do to help the coat grow out and also helped lower my stress level significantly. I am very grateful for the help I received. Thank you.

I received a very detailed appraisal for which I was very thankful. On one painting I was uncertain about what I had, and your appraiser helped me understand the value of my painters. The other painting, which was more contemporary, I was given another appraisal by the same person. I would definitely recommend him for anybody who required an appraisal on a painting.

After discussing the symptoms I was experiencing Curt proposed a solution. After ordering parts and installing problem is cured. I really appreciate his expertise in diagnosing my problem. I recommend Curt and the other technicians that are available to offer assistance.

Dr. ** was extremely helpful with giving me necessary tools to maintain the health of my five year old Hermanns Tortoise. Being a new reptile mom has challenged me. Information on UV was great! I never realized the age of the bulb made a difference? Thanks so much!

Andy was very polite & extremely helpful. He gets a 10 from me!! He found my issue and responded in a timely manner. If I need help again, I saved him as my favorite. Great job!! Thank you all so much!

Car would not shift from Neutral to Reverse or Park. Agent accurately diagnosed my shifting problem, resulting in the replacement of the brake switch and keeping me from having to take the car to a transmission shop, where I could expect a large repair bill.

My appraiser Dan, made me aware of so many details of the piece that I'd never known before! It was exciting to find out the history and so fast! I have been pleasantly surprised at how my piece could be so well appraised remotely!

I was looking for a part for my 18-year-old vehicle and couldn't find it anywhere. I was connected to a repair person for my make and he took the time to check places I had difficulty navigating. He found the part and I ordered it. All for $5. Wow!

Your services were up to what you advertised but there was little resolution to my personal questions. My son was killed in an avalanche April 5, 21 by a guide swiping his arm through snow calling it an act of God. Statute of limitations coming soon, then no recourse to the law.

I received stellar care and service from the flight attendants on my flight home from Buenos Aires via Montreal ending in Vancouver BC. I asked for their names as I want customer relations to know about them and how much I and my husband Gerry appreciated them. I am unable to email my note so on Ashad’s advice and expedited service from Pearl I got a quick response from Just Answer suggesting I send hard copy…That is my plan now. I only hope the letter gets there before next year…Just kidding. Thank you all…I am sure you will continue to give great service.

I was looking on line to see why certain lights were on in my car. Came across the website justanswer.com, starting looking into it and a chat box opened up asking what was wrong with my car. I answered the questions and agreed to pay a $5 fee to get answers to my car issue problem. Filled out the online form and was suddenly charged $39 + $5 sign up fee. This angered me as I saw nothing on the site stating I would be charged anything other than the $5 fee. The chat box person said it's the membership fee, something that I didn't ask for nor did I realize I was signing up to be a member. In any case, I asked for a refund, they declined to give a refund, gave a customer service number and ended the chat. I HIGHLY recommend that NO ONE use this site or you will be scammed by hidden fees that do not tell you about but charge your card way more money than you initially signed up for. SCAM COMPANY.

They charge you 70$ right when you sign up but the ad said only 2$ for signing up which is not true. There are no lawyers answering your question! There is an AI machine response and if this doesn't give you your answer (basically if you can not find it in google, it means the machine can not answer it either), then you lost your money. NO REFUND. AVOID getting scammed into this.

This finessed me into paying monthly recurring charges. I noticed it on my credit card. They ask for your number stating the small charge is refundable. LIES. Then you suddenly see a charge of $30. No transparency of any kind. I was told it was a ONE TIME FEE at any rate. THIS IS 100% A SCAM!!!

I have had fantastic interactions with JustAnswer! I'm amazed at the experience they have. Their responses are extremely swift. I'm on my 2nd month with them and am so glad I found them and tried them. I highly recommend them!

The computer expert (David) provided extraordinary service in assisting me to restore my MS Edge program on my computer. His computer knowledge is impeccable, and to be applauded. He was very professional, extremely patient and a pleasure to work with. David exceeded my expectation for an online connection. Thank you, David.

Dr. ** was very helpful. Our chameleon had stomatitis, we got assistance from Dr. **, and the infection cleared. Sadly, our chameleon died a couple weeks later. Dr. ** helped me understand the small intricacies of our habitat that could have been problematic for her. Through our conversation, I was able to find that the ceramic, non-light emitting heat source I used when the regular bulb burnt out was not providing the very bright light she needed and was very likely a cause of her passing, additionally, we had removed a depressing plant and put new bigger foliage in and that sudden change in habitat could have caused her additional stress. Dr. ** was thoughtful and kind, informative and friendly no matter how many questions I asked. When we are ready to get a new chameleon, I know better now how to ensure there will be no problem with the habitat that could cause stress and illness.

I think it was Alex who helped me to accomplish my goal. It took a while because my phone kept saying I don't have permission to do this. Anyway he told me I needed to download an app gboard and I had to do a few things after that and then it worked. I would never have come up with that result. I appreciate his patience and all his help.

The challenge was to identify an artist from just 2 letters in the woodcut print of an obscure metaphorical image. I tried repeatedly w/o results. The appraiser found the artist, gave an historical context for the image & valued fairly. This appraiser's research skill is formidable.

I came back from vacation and my car wouldn't start, even though the battery was nearly brand new. The Mechanic that helped me "Edward" gave me great advice and I got my car to start and keep running so I could take it to the dealership for a full evaluation. I was given good honest advice that helped me resolve my problem, and also helped me in talking to the dealership and making sure I was making good choices in repair.

We were at a loss with our Ford and the expert helped us. He was very thorough and walked us thru everything it.. smoothly. We really enjoyed it, was easy and we found out what two mechanics couldn't do in weeks. TY again

The whole incident was so confusing. I cannot honestly describe it. I do not think Just Answer was responsible for all the confusion, but they did help a little. It was difficult to know whether I was talking to Just Answer or New Life Promise.

A family member needed assistance for a possible eviction. This attorney was extremely knowledgeable, understanding and answered every question thoroughly. It's helpful talking to someone who knows the law. Thank you to this particular attorney for being here for our family.

Stopped when asked for money. Never again. I just needed two questions answered about social security. I have to wait until I can find another way, social security is difficult to navigate enough without a help service is just as difficult

Charlie was meowing/growling and very uncomfortable with his bathroom habits. Just Answer helped confirm what we thought was his issue. We are giving him cranberry drops and monitoring his behavior. So far, so good. He’s a big, all white cat and refuses to get into a pet carrier, so we dodged a trip to the vet.

Than was knowledgeable, needed his opinion on a potential small claims case. Texted my scenario and he was responsive, fast and efficient with his answer. Well worth the fee, gave me valid alternatives and directions I could take. I would use again.

Horrible experience. Layered chat with incompetent person. Waste of time. Misleading cost. Discloses cost as $1 then assessed me a $55 membership fee. Good news is I was refunded $55. Stay away from Just Answer and save yourself aggravation and wasted time. I cannot emphasize this enough.

Very knowledgeable tech support, concise professional knowledgeable. Provided quick and simple instructions. No quirky tech high-handed attitude. Very fast response. A very professional online human support. Great if we can have visual real time support. And not a chatbot!!

Technician was finally able to overcome all information in parts, books and give me the irregular part to repair our stove. Awaiting arrival for the ordered part to see if it all works out correctly. Appreciated patience and tenacity of technician.

Dr David G reads your question thoroughly, evaluates and answers. I am lucky if I get him to answer. Thank you again. Sometimes I don't get all the answers or the answer I am looking for and I can tell my question was read in a hurry.

This service is a scam. They take your money without even telling you what amount they are charging you and without giving any service. It said $1 to answer your question, and without any information, they took $1 and then $55 from my account. Please don't sign up for this service!!

The advertising advice and costs are misleading. The company implies that the cost is $5 but actually it's $5 + 1 month membership ($60) and when you cancel you get charged both. The advice was totally generic and maybe even a chat bot!

I got told I would be charged $2, but I also got charged $40 per month for their subscriptions starting Dec 2023 to Feb 2023. However, there was never any confirmation or invoice sent to my email. I only found out they were charging me because I was checking my credit card history. I have already tried to ask refund from them, but they have said no because I already agreed to their terms and conditions somewhere on their website. When I asked them to send a copy of their terms to me, they said they couldn't and hung up my phone.

BEWARE BEWARE BEWARE! THERE IS NO WAY THIS COMPANY IS A U.S. ENTITY WITH AMERICAN ETHICS!!! They may speak English, but they certainly do not understand it! The answers they give can be obtained by clicking on Wikipedia as well as other information on Google. And they charge for that! I figured I would give them the $43 for an answer from a real doctor. I can not prove whether or not it was a real medical doctor or not, but the generic answer I received was reason enough to complain and let the powers that be know that they are running a scam and that I wanted a refund. They said they could not refund the money because I already received an "answer."

Dr ** helped save my son's bearded dragon. She ended up having a Respiratory infection. On meds now and she is starting to eat. Thank you. I would recommend this place for advice and I would listen to what they say.

The mechanic was very knowledgeable and helpful. He pinpointed the problem area. However, the fix required an air compressor, which we did not have. So, at least we know the problem even if we couldn’t fix it. We will alternatively tape the problem area.

When the manufacturer, Fleetwood/REV was not at all helpful, unresponsive and I was unable to locate/secure the paint codes and graphic details I needed anywhere else, I reached out to "Just Answer" for help. The response was timely and information exactly what I needed and was looking for. This was an excellent solution for my problem.

David (DaveLegaleze) was thoroughly expert, yet able to give clear advice and explanation to a layman. The exchange was very pleasant and more like a friendly chat. I can go forward with confidence. I wish I could find a local attorney as good as Dave.

The vet, Dr. Noel ** advised me how to treat my cat for vomiting. She had been sick for about two days. She was not able to keep food or water down, and was scratching and grooming herself excessively. I was able to give her antacids and brushed her to help with itching. She was able to begin eating and became more active. In two days she was back to herself.

Charlie, our Coton De Tulear pup, ate a pair of panties, if you can believe it. Vet recommended Hydrogen Peroxide to make him vomit, and up came the panties! Saved us a surgery bill, I think. He's happy and healthy now.

Totally happy with the expert that I chatted with. 12 on scale of 10 for him! Daniel was great, with super speed of followup, ethical and respectful, gave sincere, careful advice...Only reason gave 9 instead of 10 was that I had trouble making the rating stars work on the first survey.

John has been very helpful and professional. He provided me with good advice. He guided me and asked good questions to understand my situation. I have been able to seek a legal representation with full knowledge of what to do.

I explained my situation and I was able to get my concerns and questions answered quickly and easily explained. He was courteous and I was satisfied with the answer. Would definitely use again. I was not expecting to be pleased with the service I was going to get from an online attorney, but I'm glad to say I was mistaken. It was a good experience after all.

Philadelphia Pa is a stressful place. I think I got the answer from you and I am so tired of it. I am not going to be able to pay all of the bill, I think it is unfair. I did my time. I am not going to be able to do it. I am not sure what I am doing but I don’t have the money. But yes I am so grateful to you for your help and time. I am going to be in tough as soon as I get a chance to find the paperwork.

My cat had too much of a cat cake for her birthday and she was unwell for 2 days. One night she had an acute case of vomiting. Her vet wasn’t available so I found JustAnswer online and asked my question from a vet and he texted me back with a few solutions and suggestions. It was fast and easy.

I was extremely satisfied with the help I received from the computer expert. I could not log into my e-mails or my favorites. I have NO knowledge of computers, but he led me in the right direction and solved my issues. Great service.

Your tech was fantastic! My printer is working and I am very happy. It is working like new. The tech was so patient and understanding. I learned more about my printer than before. I would recommend your service to anyone having problems with any of their devices. Thank you.

The advice from Debra is very helpful and to the point. Have already told her about it and ask her to try to get a family law lawyer to look into the matter asap to see if the lawyer can help cancel the certificate of litigation through the Supreme court of British Columbia.

This site is a fraud. Don't offer to give them even $1. There's no answer and they send you a link to click then they charge you $46 for nothing. I did not click their bait but still got charged. Was sent an EM which I did not use, and they said I had been helped. Didn't do anything. They state they returned my monies taken but have not. The customer service rep is the same guy, and you can't understand him. I think it's a game to make you go away. For anyone thinking about using this site... RUN. You'll get ripped off.

My agent, Ren, was informative and extremely helpful. He answered a question about my equipment that a rep from another company did not. He also provided me with links for downloading files and was extremely patient when I informed him that I wasn't very familiar with performing a hard drive replacement.

André R. - an HVAC technician walked me through so professionally that I was able to find the issue and fix the furnace myself. He was very patient and explained what needed to be done step by step. Every time I completed a step I would send him a picture to make sure I did it correctly. As a result I saved $880 (amount my local furnace repair person requested) minus JustAnswer membership and $16 I spent to buy the part on Amazon.

Thank you for answering my question about my dog, Maya. It really helped us figure out what she needed to properly care for care. Times are tough so I was unable to take her to the actual vet. You told me everything I needed to know

I was pleased with your help in setting up my computer. I was able to get my computer up and running the next day. That's pretty much it. I'm a 70-year-old senior who is being dragged into the 21st century kicking and screaming, so any help with anything tech related is always a good thing.

The person I talk to on the phone was so helpful with my questions and problems on rear brakes not catching after installing new parts. I have started to work on my wife’s 79 GMC Jimmy but this weekend I’ll be working on it, thank you.

My dog had a persistent anal abscess and had already been seen by my vet twice. Dr Mike gave me excellent advice about home management essentially duplicating what my vet would have done in the office. But now I could do the appropriate care more frequently and without stressing my dog out at the vet's. Unfortunately, now she is stressed at home! Not resolved yet but giving it time.

The answer I received was very thorough and very helpful. I knew what action to take and felt very reassured to handle it. I was able to get a response to my concern very quickly. It was easy to follow.

We were frantic when our 40# Goldendoodle grabbed 8 grapes off the table. Our vet was just closing and told us to call poison center. While family was on hold I contacted you and the wonderful vet put our minds at ease telling us what to look for and saying he would be very surprised if this affected a 40# dog. He was right. Thank you so much.

I was pleased with the answers the doctor gave me. I've been trying to get my primary and my neurologist to find out for sure. It's the same when in my teens that periods STOPPED by 15. Pain was horrible. At the movie theater, unbuttoned my pants for the bathroom and couldn't get them back together. ER said I had some cysts burst, and blood was making me swell up. At least 10 surgeries on the abdomen with a complete hysterectomy at age 29.

I was very pleased with the compassion as well as the realistic advice given for our sick cat that I could not get to a veterinarian. When I was finally able to get her into an emergency doctor, I knew what to expect and was confident in the doctor's advice and recommendations since they confirmed what I had discussed with Dr. ** on Just Answer. I would definitely use Just Answer again and put Dr. ** on a preferred list for Vet answers.

Taking the advice of JanLegal we were able to get the bank to remove the lien without costly litigation and a large retainer and court costs. Couldn’t have had a more favorable outcome. She was amazing. Attentive, knowledgeable and a delight.

Contacted because my dog was pooping blood and had also puked. She was not eating either. Veterinary that assisted me asked me a few questions in regards to diet, behavior and symptoms I was noticing. Told me what it could be still recommended to take my dog to the Veterinary but in the meantime I could give her Pepcid AC, don’t allow her to drink water or eat anything. It certainly worked, the blood pooping stopped.

I knew that the error code was for an Output Speed Sensor, but I could not find where it was located on my automatic transmission. Frank, from Just Answer was able to locate the sensor (it was internal to the transmission). I had looked at many YouTube videos and could not get a definite location for the sensor. Frank was able to tell me definitively that it was internal. At least now, I know that I need to find a transmission service center to get the sensor replaced.

My puppy had eaten 2 grapes and I was extremely worried, I was able to talk with a doctor within minutes, he gave me step by step advice and instruction on what to do, everything turned out fine. My puppy is absolutely fine.

Luke gave me a quick response for appraising my two original watercolors by David ** and confirmed my suspicion of their significant value. Now I can decide if I want to keep these inherited pieces or sell them. I am grateful for his opinion.

Dr. ** was so kind and so thorough with her questions. My Chihuahua mix was having intestinal problems with vomiting/diarrhea everywhere so I was scared she was in immediate danger. Dr. ** helped give me peace of mind that my pup would be ok and her recommendation ended up being exactly what the vet prescribed. I'm really grateful I found Just Answer.

Update to my review. After this company reading my review, they have responded and they will send a refund. This goes a long way to me with companies and means they care about their customers. I have changed my 1 star rating to 4 stars since they have amended the issue.

I had no time to go to a walk-in clinic the other day so I thought I would try using an online doctor. I came across JustAnswer and saw how fast the service was. After speaking with the "Doctor's assistant", I was prompted to a page to pay a $1 fee. I paid the fee considering $1 wasn't an unreasonable price. I texted a doctor for 3 minutes and was told to go to the pharmacy and buy something off of the shelf. This was easily advice I could have gotten from a stranger on the side of the road.

I was very pleased with the assistance in my search for Yamaha website. Thank You... The assistance received was so very much appreciated. Thank You very much… This site was invaluable to me. I was not able to secure the item I wanted, however…