JustAnswer Reviews

I was directed by JustAnswer to have a technician assist me with my issue and the cost would be $5. (Photo on hand to verify if need be) I was billed $45 and c. Card was charged $45.00. The agent was very helpful, patient, and tried every possible thing he could think of to help solve the problem. Despite all his efforts the problem wasn’t fixed, but he did give me numbers to further the research. He gets an A for his customer service!!

We worked step by step through every possible way to reset and fix the Aquastat. Kim was right, it was a faulty Aquastat. He convinced me to order another new one and that did the trick. The new one worked. He gave me the confidence to be able to say the original replacement aquastat did not work and get my money back.

I answered my phone as instructed and was listening to the music on phone while the tech was trying to call me. We were never able to connect on phone.. The same thing happened twice. I give up. This has been a very unsatisfactory experience and I will not be doing business with this company again.

I was looking for help with my book trying to get on the website and your site popped up. Every time I tried to get on this popped up I was getting frustrated, so I sent them back asking them how much it was I was told a dollar. I put my credit card information in to cover the dollar BIG MISTAKE. When I checked my account this am I had a payment for $55 from Just Answer....how ironic you did nothing to Just Answer but, passing me from one "tech" to another. I canceled immediately. I was told if I canceled that was it! I have no intention of giving you this scam money..I got nothing usable AT ALL. They did nothing to help me, it actually made me upset and frustrated.

Thank you ** Esq. for your time. ** was very knowledgeable and provided me with straightforward information. He did not sugar coat or beat around the bush. And even if the outcome was not in my favor, he was very professional and provided me with helpful information to better educate me on my situation. I am grateful to Isaac for his thorough explanations and implicit compassion for my case while remaining truthful and informative.

Great experience. Bill was very nice and knowledgeable. He had several solutions. I appreciated the service that I received. The app was the problem. Bill suggested three to four ways to solve the problem. I plan on purchasing a fire stick to hopefully solve the problem. Bill said if I had any problems with the instillation, he would be glad to assist in the walking me through the process of the products

Reginald was very helpful in n explaining certain laws to me which helped me understand my situation better from the standpoint of what my rights are. And also he explains certain law language that I didn’t understand, example the word ‘Discovery’. Basically he educated me about the law pertains to my situation.

Brandon was very detailed and supportive. He sent me tips on what to try and do and followed up to see if it worked. I was impressed with that aspect. I am not very technical and although we never spoke. I felt like he was very patient and attentive. I would definitely recommend this service to my friends and family.

I had a question about a rash on my dog and the vet gave me the exact answer that I found by doing a search on Google and then told me he could not prescribe any medication online that I need to see a vet. This was my understanding of this service so I recommend you save your money, do a google search and find a real vet that can help you. This was a waste of time and money!

Thank you for your help. We discussed the "something for nothing" promos and realize that those contacts must fall into our practice of "delete, delete, delete." The latest come on asks us to donate $5 to save Social Security. Go figure!! We would like to have SS send out information that would be official to ward off these scams

The service was good but it wasn’t clear I would be charged so much. I don’t think I would have used your service. It would be helpful to know the details about the charges. If I could get a refund that would be appreciated. I had already resolved my problems with both my accounts.

Due to the urgency of going to the SSA office located in Burlington Vt, I wanted to know if I can travel to the US with my driver's permit and other identification. I am satisfied with the response from Thom and I will apply for an urgent renewal of my passport using my documentation from the main SSA bureau located in Baltimore. Thank you!

My oven and entire digital PC board went out completely. JustAnswer talked me through the whole process and today I replaced the board and have a new oven. Awesome! Thanks for your service. If I had of called a repair man it would have cost me over $600. The board with tax and everything cost me $350. The repair was really quite easy. I just had to have patience. I’m very happy with the results. It worked immediately. Thanks again.

Andy was very helpful with my questions about trying to get my QR code from the 3rd party with Amazon. I was not able to get the answer that we needed in order to return my product, but he did tell me that maybe I can just try to send the product via the post office with just the authorization return without the QR code. He thought that might work when I suggested it. I did get to send a note to the 3rd party and they said they will contact me by Dec 7th. If not to contact them at Amazon again.

I had a head injury a year ago from an ATV accident and my doctors are not listening to some of my comments and concerns. He was very thorough and concerned about my symptoms. I appreciated the answers and the ideas on what test to request. I can’t tell you how happy I am I signed up.

I never talked to a tech and was charged $55.00 that I never authorized. This site is a total scam and should not be visited. They can not be contacted by phone or email. This is just a scam, the $1.00 is not what they charge. Scam scam scam. A real scam. A scam for sure. Do not go there. This is bad.

The person I spoke with was very knowledgeable and extremely helpful. He showed compassion, concern and empathy. He definitely gave me all the information I needed and gave me resources to look into. They called me right away which was very appreciated.

We are considering declawing our new kitten, Rosa. Dr. ** shared her knowledge of why some vets no longer do this procedure and offered some suggestions of what we can try before making our decision. When I shared that Rosa also has bad breath, she kindly explained why Rosa may be having bad breath problems and offered some suggestions. Thank you.

Hello, I just wanted to say I didn’t know you charge $39 for a question that didn’t get answered. The question was, my Beagle ROCKO has an THYROID issue, and he’s at the stage where he can hardly walk, I asked if you knew where I could find a free vet because and TRANSPORTATION to get us there, because, I’m DISABLE and on a fixed income….PLEASE RESPOND ** (or) **. THANKS.

Just needed to find out how I could adopt Brandy on Petfinder. Your organization is animal network in Vegas and that fee was a one-time fee right. Truly appreciated the veterinarian's time to help me negotiate what I needed to do to adopt Brandy. I'm truly grateful. Thank you all so much.

Queeneth called me with 10 or 15 minutes of my question. She listened as I explained the issue and actually presented me with several plans of action! She was very knowledgeable about related laws. She made sure I understood the options and provided me with agency contacts in my area that could also help! I started the conversation with a feeling of helplessness, but Queeneth calmly explained things and gave me direction. I ended the conversation feeling hopeful! Thank you!

I have to wait for a part but it was info I was seeking and getting that info saved me from hours of needless work down an unnecessary path. The mechanic even texted me the next morning to make sure I was good. Awesome service worth every penny and I recommend in the strongest of terms. Just fabulous service.

Once all the relevant information was exchanged on the item.. I was happy to let go a family heirloom that was taking up too much space in our home. So easy to get caught up in sentiment when it’s not really valuable or relevant anymore. Appreciate the honest review and response. Thank you.

YouTube and other apps after reset would load and not play. Your service had me unplug the TV. That fixed it. I should have known to do that myself. The charge was listed as one dollar. Nothing was said about 55.00 which I was charged. Very Deceptive. This should have been upfront before the required service and help.

I received excellent service when a company doubled the amount it showed on an item I only wanted one of. I was unable to delete the item (it continued to remain until the total was deleted by a kind woman on JustAnswer). She walked me through the process, and told me how to delete the item off of my credit card. Needless to say, I was grateful to JustAnswer. It’s a great service.

I have 2 Bernese Mtn Dogs, and when giving them their monthly chewable meds (**), my chunky boy gobbled up both doses when my picky boy dropped his out of his mouth. I panicked because of all the seizure and neuro warnings and side effects I've heard over and over on their commercials! It was 7:20am, EST, and I love in a tiny mountain village in Western NC. So, I hoped online instantly, hoping I could find an answer. Dr. ** called me within 5 minutes, and her professional and calm demeanor was exactly what I needed in that moment. She not only handled my fur-kid crisis, but fully educated me on the medication, options, and what to do if he became ill. I am so grateful for Just Answer, and for Dr. **! Thank you so much! Jake is doing just fine! Anna A.

Our puppy gave us quite the scare and Dr. ** told us how to handle things and make sure our fur baby was feeling better. He even had us follow up so he knew everything was all right. I would definitely use them again! Thank you…thank you Dr. ** for your help and guidance…

DoctorMike took the time to get all the information about my dogs Molly and then explained thoroughly what I should do next to fully help her! He offered also to help me understand any blood tests that I have done so that I can fully understand what is happening to my dog.

I spoke with Ben about marital assets because my husband had an affair. Even though my husband and I are going to salvage our marriage, I needed to know my rights for furniture and other money he spent. Ben was very helpful in answering my questions and concerns. Thank you.

Thanks, so much for hearing about my experience. For all the help that the company offers. I will definitely feel a lot better that the company is willing to help me. No one else has been able to help me. I’m just glad that they are able to get me through this difficult period.

Tech person solve his part of the problem to my satisfaction. Still have the problem but he eliminated it being with thermostat. It is with the furnace. Very satisfied with assistance today. Will use him if need again. I don’t know what else to say his performance was fine.

After being scammed on my computer I called for help from Andy the tech. All suggestions failed to get past my problem but Andy was a God send for his tenacity and knowledge. My problem was not fixable by remote and Andy suggested taking it to a local expert. Thank you Andy for all your help.

I paid 5$ for a phonecall for no reason. I was typing and hung up the moment they called me in accident. They messaged me asking when is the best time to call. I said I hung up in accident and they can call rne and they never called or texted again. I'm not worried about any of that. I moved forward with other means. Would be great if I can get a refund though.

She spent the needed time with me to understand the situation and gave me advice on how to handle it. She was a very professional and caring attorney, and was available after midnight. I highly recommend her. I called about a tenant complaint, as I was served a Summons for a court hearing and needed some questions answered. She provided those answers.

I was afraid I would not know what to do but Colton knew exactly what to tell me to do in a way I understood….and he did not make me wait for his replies which is very important. My refrigerator problem has been going on for about a month off and on and I was just out of my mind not knowing whether it was something I had to replace. It was just an easy fix. Thanks to Colton within an hour. I knew that my refrigerator compressor was gone and I need to replace it and I went out and bought one right after that Conversation was over. I didn’t have to think about it again. Thank you very much Colton. You were great.

The keyless entry light on the dash was blinking and there was a beeping sound at the same time. I was told to disconnect the battery but it didn't stop the beeping sound and when I reconnected the battery the light was still blinking. Turns out the beeping sound was the garage door because the power had been turned off :-) - My mistake. Still don't know why the warning light is still flashing. Will take it to the dealer.

I really appreciate how the customer service representative asked for the year, make and model of my vehicle and then asked what is the problem I'm having and he told me what to look into for the problem I'm having so he did a very good job and has excellent customer service experience.

He was patient & actually listened to my multiple problems contacting the correct S.S. phone number as well as web site, but still could not give me the personal numbers I needed over the phone. I broke bones in both arms in a fall & needed answers over the phone for husband to fill out form for additional RX assistance.

Been trying to figure out which equipment I needed to complete my Trane system. Called Trane and they wouldn’t give me the information. They told me to contact my local dealer. Called around locally and if you are not buying from them, they were not going to help. Talked to Tamar D a technician and told me everything I needed for my system. He is the best.

Robert was more than helpful and very patient with me. He is definitely an expert on the subject of RV water heaters and explains everything very clearly and professionally! It was an enjoyable experience. I would recommend him to anyone. 10 stars out of 10!!! Very competent and friendly. Should have everything working once I have all the required parts.

Hey **. We greatly valued your advice and wanted to let you know we followed your instructions. They were simple, precise and correct. After a great search of parts stores and a dealership. We located the modular at a salvage yard for 25$. Problem solved! If we ever need help again you will be our first call. Thank you. Job well done.

After contacting Amazon, I was told to contact carrier, which was UPS. I did and was told if I wanted get my order delivered I needed to contact Amazon. It took my a long time to get to the right person. He handled my problem (I think). I’m supposed to get an email confirming my order is being redone. I haven’t received the email yet.

I found this vet to be helpful regarding the food and nutrients for my cat. His help was better than I thought. Now I can give my cat help without a prescription. Both she and I appreciate that. Without his knowledge I wouldn't know what to. Just Answer was the right site to go to.

Dr. ** addressed all of my concerns after my toddler fed my dog grapes. He gave us signs to look out for. Dr. ** is great and takes time to make you feel heard! He didn’t make me feel stupid for steps I had taken before I called in. I appreciate Dr. ** and JustAnswer. Thank you.

I didn't have to wait long at all for a call back and the young man I talked to was very polite and super knowledgeable. I am happy I used this service and am no longer have anxiety. Thank you so much for all the advice and help to prepare my i90 form. I now know what to do to make my renewal easier and less stressful.

Dr. ** was friendly, helpful and succinct. He addressed my concerns clearly, and provided immediate solutions to my concerns as well as alerting me to additional concerns and offered strategies to address them as well. I feel very reassured that this service is available in the absence of a GP. I will recommend this service to others.

She hung in there far longer than I would have expected anyone to try getting my EarthLink email account recovered. I am so grateful to her, I would never have been able to do this on my own. She was so patient with me, I am not tech skilled in any way. I kept getting phone calls that would interrupt her the job she was doing. Thank You!

It was very clear that ** knew at an expert level what he was talking about. I inquired on a coolant issue and he directed me through troubleshooting every aspect of the vehicle that could be responsible. His keyboard responses were clear and precise, and he directly answered all questions. Truly an asset to JA! Thanks again!

Brenda **

I am really happy to find a place like yours. My questions were solved real fast and accurately. Now I know I am talking with real experts. For sure I am going to recommend Just Answer to my friends and family. One of my questions was on immigration and was answered by a real immigration attorney, I know because I been investigating and some of the information I already knew. The other questions were about auto mechanics and the answers made sense to me. I am a DIY for about 50 years and I know a lot about mechanics.

** was very helpful in assisting with correct model number, parts, how to find parts for my mixer. His responses were very timely. I was having trouble finding a specific gear and he sent me the replacement part #. I now have to decide if ordering $106.88 in replacement parts is worth it, or purchase a working mixer similar to mine.

I spoke with Mitch and he was quite helpful and had several suggestions for how I might sell my five original Anton Arkhipov paintings. He seemed genuinely interested and we discussed several alternatives for how I might proceed. I am comfortable on the next steps I should take, which will be to approach a reputable auction house in Dallas. I appreciate his quick response and professional demeanor.

Is Just Answer multiple times for appliances and HVAC. All the technicians I’ve had, have been very helpful, knowledgeable and have helped me diagnose the issues and identify the correct parts to be replaced. For some of the more technical issues, they would find the correct YouTube video showing how to change the part.

I have been a member of Just Answer for over 5 years. They have helped me with medical, legal, veterinary and even mechanical issues. I plan to keep and use my membership for years to come. If I am not satisfied for any reason they will give me a second opinion. Thanks Just Answer for your good service.

I have now been using Just Answer for a over a year. Well I have enjoyed my interactions with all of the appraisers here I want to single out one. This past year I came across a trove of treasures. Allison had answered one of the questions I had and took the time to give me great information. I have now asked her probably 100 questions on different items and she has always been accurate and helpful. Anyone who is looking for information on antiques ranging from your oldest piece to your newest piece Allison will have the information or find it for you. I want to thank her in this public forum for all of her help. She has been amazing. Thank you Allison.

To be able to ask legal questions at 2 in the morning or 2 pm, and not have to wait a day for a response enabled me to maintain positive mental health. I still needed a lawyer to represent me and file court documents, however Mike ** was clear with his answers, and I am confident about what I know, because of his help. He didn’t get offended when I asked duplicate questions or for confirmation for my understanding. He pointed out facts that will help me with future decisions. Thank you, thank you, thank you!!!

Paul was a God sent!! He was so caring and plain spoken so I could understand in layman’s terms. I have been buried in my pain of losing my son, but Paul has given me hope to get up and fight for my son’s legacy of maintaining an engaging and present relation with my granddaughter.

I thought I was going to get a one-time $1 charge. Instead, I got a 49-ish charge. Only Google could help me fix my email. Please reverse your membership charge, cancel membership. I'll gladly pay the $1 fee. Thank you for the awesome help, Omar was kind and patient, professional too. He knew how to explain things where I understood what my problem was.

Dakota analyzed the situation and came up with a procedure but it was too technical for us to achieve on our own. I had to contact a local appliance repair shop to come out today to fix the problem. Please refund the monthly subscription fee as I will use that money towards paying the repairman.

The attorney, Brandon, gave me clear and concise answers to help the situation I am dealing with, with an insurance company. He put in writing who I can contact, their contact information like email, phone number, etc if I am not able to resolve it directly. With the info he provided me, I was able to call the insurance company back, knowing my legal rights, and I got much better results. It is not entirely resolved, but it is going in that direction. A big thank you to Brandon. The $47 charge to contact a real attorney was worth every penny. In addition, I have used this site in the past for medical situations with my dogs, able to speak to a real veterinarian, and that was so helpful as well. So there are a lot of different kinds of experts on this app.

I was told to speak with someone it would cost me $1.00 which would be refunded. I was totally surprised when I checked my bank account and found a charge for $48 dollars and I had it figured out before he came on the line. I did not want to be rude and just hang up. I politely told him I had figured it out.

I had a thermostat with no manual and I couldn’t change the temperature. I didn’t know about Just Ask, but it popped up while trying to search for an answer. At first I thought it was just a chat, but once I identified my issue, I got a call from Andre. He was patient and walked me through the process, which would have been impossible for me to guess. It cost $29 and was worth every penny.

He explained everything to me on how to fix my problem and sent me pictures of what to do. That is excellent service by Craig. I will contact him again if I have any questions. I'm a former mechanic. I know a professional when I text or talk to them. He is very knowledgeable. I thank him very much

We had been struggling to find answers and proper treatment for weeks. Many office visits, fecal testing and short treatments plans left us scrambling to keep him alive and fed. We’re approaching the 2 month mark of intermittently water diarrhea and weight loss - down 30lbs from a healthy 100. After just 1 evening of Q&A with Dr **, we found clarity and began our new treatment protocol. We’re 2 days in and already feeling the relief of having found a caring veterinarian with MUCH expertise and knowledge, and our boy is having firm(ish) stools and has fully regained his waning appetite. I’m so very looking forward to the next days and weeks of treatment and full recovery! It looked like we might lose our guy, and that feeling has vanished. Thank you, Dr **!

I was looking for a source to troubleshoot my wall oven temperature issue. Didn’t want to go the rabbit hole of calling for a service tech. I performed my own temp time test on both top and bottom ovens. I came away with some theories but didn’t want the cost of a service tech. In my conversation with Dakota one of my probable causes was eliminated. The takeaway of our conversation was the control board is the issue. My next task is locating a control board for a Whirlpool double oven that’s 14 years old. I much prefer this task than blindly go down the “house call” rabbit hole!

No one should ever under any circumstances give this company their credit card number. They make it appear like they will charge you one dollar. What really happens is they charge one dollar PLUS forty dollars for an answer PLUS they sign up you to pay $60 a month membership AND they have no phone number to call and cancel. JustAnswer.com practices financial abuse of elders!

JustAnswer is borderline scamming people. As others have stated, there is NOTHING about a membership fee. When I authorized a $5 charge, a $38 additional charge came through. Chatbox, when questioned, responded that it was a membership fee. Again, at NO POINT AND TIME was there anything about a membership fee. For people that are not notified immediately on charges, they will be surprised when they get their credit card statement. I called and got a representative that read off a script that they apparently came up with because this is such a frequent problem. I told representative I would report it to the BBB, my lawyer, and my credit card company.

Difficult issue to ID and replace an old plumbing piece (cartridge). Your representative provided helpful information that allowed me to contact the source of the piece needing replacement, get the faucet working again. My wife is very appreciative that the faucet in the bathroom is working again without dripping and we are both relieved that we did not have to replace the entire, expensive, faucet.

No power, lid locked. Told to replace water pump as it had shorted out and damaged control board. Was told how to do the repairs myself & where to order parts . Was given internet site to provide details on how to replace the water pump, and the control board. Worked like a champ!

Professional, accurate, astute, intelligent, efficient, polite, expert! Saved Valley Brokers a huge commercial lease headache. This expert in commercial real estate law informed me that our position was legal and to inform tenant of our decision. You can never be too careful in California-ALWAYS GET THIS TYPE IF LEGAL REVIEW BEFORE YOU MAKE A MOVE. Saved us a big headache!

I'm over 70 & don't have anyone to help me with my computer, to the point of almost crying. You guys were great. You helped me and didn't treat me like I was an idiot. It's bad enough trying to deal with an issue like this, but they assured me that they could help and they did. Thank you again so much!!! I would recommend "Just Answer" to anyone in a heartbeat.

The advice was fantastic. My cat had been suffering with fleas for over a month. Anxiety from a move. Advice from the veterinarian was fantastic. We got rid of the fleas and found a cure for her anxiety. Our cat is very happy now. I would recommend this service to anyone that is having trouble with their pet and needs some advice. I will continue to use this company over and over again and recommend them.

I am in the midst of a frustrating electrical problem with my 2015 Chevy Suburban. The dealership has had my vehicle for 10+ days and is clueless as to what the problem might be. I had a lengthy phone conversation with Phillip who listened carefully to all the details and gave me some good suggestions to further troubleshoot the issue. Thanks Phillip!

They should have told me they don’t prescribe meds before taking my money when I clearly asked if they prescribed medications when I first contacted them. Then the dr came on and then he told me they don’t prescribe meds but I already sent my money through PayPal. Very unfair, and misleading. I won’t use them again for sure!

My 13 year old lab came up lame Saturday afternoon. He’s been in a tremendous amount of pain. Impossible to get him in a car. Within 5 minutes I was speaking with Dr. ** DVM…. Calm demeanor and assuring advice, super friendly. He gets 5 stars. The reason I am giving 4 stars is I thought this was a service which provided vet house calls…. Sadly they don’t. I am writing this on a Sunday morning, and again the current condition of my dog makes it impossible to move him yet alone get him into a car to take to A vet hospital.

Technician was very competent. After reviewing the facts with me, he suggested the right solution the first time around. I was able to replace the defective fuse and get on the road within 15 minutes!! Otherwise, I would have had to wait for a tow, and pay a huge repair bill at a garage. Didn't even get dirty!

This app has saved me sooooooooo much money in vet bills. I HIGHLY RECOMMEND it. It has been a God-send for our feathered friends. Dr ** is the BEST for birds. You can trust him & he is a nice guy. I always value his input. Worth his weight in gold.

I accused Just Answer of charging my credit card a fee. I just checked my card and the fee has been removed. Thank you for refunding the fee that was charged. That was the only problem I had. I asked a question and it was answered.

Chris helped me understand the process of getting a patent started. I think I have a new product to design and develop for manufacture. I knew Only Answers could help me sort out the issues I would face in the current endeavor. Chris directed me to a website where I could research other inventions similar to mine. Now I just need to work out the bugs. I didn't thank Chris before ending the call. He did a great job. Please thank him for his assistance. I've had past issues to deal with and you guys help me with my problems Thank you again. Over and out.

This man was super sweet and extremely helpful. Concise and accurate. I paid five dollars total to have my problem resolved and he sent me a PDF of the manual frequently. Online when you interact you feel ripped off. This guy was a bargain and I called my daughter immediately and referred her to your company, this is the best service I’ve ever had and this guy is a sweetheart human being. I am very, very grateful and I thank you all very much.

I ran into a problem with password and my account status for my very...."legacy" Microsoft account. The tech expert actually knew what the problem was! It's old enough that security features that it was eligible for... years ago and have been long since phased out for newer accounts were still active on mine, and that was causing issues. We got the account unlocked, I reset the password and "updated" some security features, and off to the races.

The tech told me the trick to removing a blocked bolt. I had the engine swapped out in about 45 minutes with his help and experience. He even explained how to re assemble the gear case that had to be removed. I would never have done that job without his assistance.

She was able to overcome and helped me get password and log on to my account. I was making a lot of errors and having to get her help. I AM 89 YEARS OLD AND NOT VERY GOOD ON THIS THING, I can't thank her enough for all her help.

First off my representative did not help me at all. Second it was suppose to cost me a dollar and end up $56.00. I want me money back, Your ad said that they were people that could help you with Iphone. Who and how do I get my money back, your ad is very dissaving

The vet Dr. ** is awesome. She helped me immensely. I do thank her and you for being there. Gods Bless and have a great day. I am so very grateful for you and your online service. I don’t know what else to say but you guys are very special people to be able to help us.

Received some very helpful information on restless leg syndrome from Dr. **. Still having restless nights but will continue using heat and exercising. The process was fairly easy to connect with a nurse and then the doctor. Glad the nurse line is available 24 hours. Thank you for this service.

We have been using JustAnswer for over a month and couldn't be happier. Most of the time we're getting return calls or texts almost immediately. Their techs are friendly and knowledgeable. The diagnostics have been accurate and have saved our company tons of time. We plan to keep using them whenever things go over our head.

I have had two weeks of misery after my computer was hacked. I contacted Just Answer. A very nice computer tech cleared my problems and brought back my computer. I am very grateful. He asked the right questions, treated me with dignity. All the quirky problems left by the computer invader are gone.

I tried JustAnswer, then noticed that a membership had been started? I had asked how the process worked prior to submitting my question, and the chat bot reported back that it was easy, just pay $5 then submit your question. A second later a credit card box pops up for the $5 (supposedly), you check a box and your question is submitted. They don't tell you about the requirement to be a member before a question can be posted, or make it obvious about them starting a monthly reoccurring membership, the information is in tiny letters beyond the check off box below the credit card dialog box. I contacted their customer service quickly, before receiving any answer to my question, and they started a full refund. The customer service refuses to discuss the chat box topic and they are quick to show you a link to a larger version of the fine print, then hide behind the idea that it is your fault for posing the question.

I used the service today for issues I'm having with my BMW. The man on the phone was okay but never resolved my issues and knew about as much as I do not being a mechanic myself. I was okay with the $5 charge but not the $30 charge for the membership right after. No real people to talk to, just the useless chatbot. Save your money and just go online and find a FREE solution and save yourself the time and effort.

Confirmed what I thought. Bad car battery. Advised to call my AAA COMPANY which gave me free battery charge but old battery was dead the next morning. Made arrangements for new battery to be installed. Just Answer representative was quick to respond. Sent pictures of instrument panel upon start to clarify situation. Representative quickly responded.

Howard was very friendly, compassionate and very informative. Definitely a huge help. I would absolutely recommend. I wish everyone could be more like him. I will definitely use this again. He talked me through the issue, gave me information about the law for employee rights, gave his honest opinion. I had no idea where I stood before but from his knowledge and advice I fully understand. Thank you ever so much for sharing your knowledge with me.

I was very pleased. The time was quick and very helpful. The doctor answered all questions. I have used this service often. I have been very pleased each time. I used it early in the day. I had a few more questions and talked to the same doctor. He answered immediately and helped ease my anxiety.

I was experiencing a problem with a streaming video app to display properly on my Smart TV. The tech walked me through all the troubleshooting procedures at her disposal, and when we could not resolve the problem she provided the phone # for my TV's tech support. Very good customer service.

Apparently it was a total scam. I waited over a month for the item from China. I tracked it moving through China then to USA customs and finally to USPS system where it took a week to 10 days to finally get a package delivered notice. Contacted Just Answer and found out the website I ordered from was fraudulent.

Where are you going to get to talk to a lawyer. For a month, at such a great price. I’m working on my second “help” question. This is perfect for me, because you know trying to get an appointment is tough and expensive, and you just need some advice on a legal problem. It helped me…

Robin was very able to assist me to change my passwords on all of my apple devices. I was impressed that my password could be changed so easily on one phone call. You have made it very easy in helping me. Many thanks. Hopefully I will not have to call again.

I tried to diagnose my stove not heating on any setting (convection, bake, broil). I could hear relay engage when the controls were entered. My diagnosis started with checking voltage to distribution block on back of stove, physical inspection of upper/lower bake elements, checking continuity of both bake elements, unplugging stove and checking continuity of fuse, checking resistance of temp probe at room temp , checking voltage to bake elements once bake or broil selected (120v), check functionality of door sensor.

Rude and never received any type of help. I spent three hours telling this supposed doctor how my dog was acting what happened that I knew of and she kept asking me the same type question over and over well my poor dog was suffering. My initial conversation with the first contact person with great today. The follow up with the next bit with very pleasant, but I will never ever use this site again.

All attorneys are very knowledgeable and kind and timely. I am always satisfied with their help, it's great to have this platform because I pay attys a lot money and never get anything. Not even a phone call. Just resets, that's sad and frustrating, thank God this is available. Without this my husband would have gone to prison, he's been in county jail for 14 mos due to the paid attys just won't work. Thank you very much for this site.

Matt is very knowledgeable about computers. He helped me to set up my new printer in no time! I highly recommend him, as he takes the time go through and get to the bottom of the problem, and fixes it promptly I will continue to request him when I have computer issues!

Thank you. He is an expert, knowledgeable, and helpful man, he guided me on how it works, I appreciated his mechanical experience and knowledge. Thank you very much, I will recommend him to others. ---- Thank you again, truck for Mercedes benz Model E350 not open, Finally, he do good job.

The truth is he couldn't help me. Everything he suggested I had already tried, then was told to call crown for help. So I was charged $47!?!? That's not right. It should be waived. I had to go somewhere else! Please refund my money $47. To tell me to call someone else?

They were able to walk me through increasing the sensitivity of the sustain pedal. It not working unless you mashed it to the floor. We went into the menu and he was able to show me how to set up the pedal sensitivity up and not require as much pressure.

Your system did not allow my phone to even ring when Harold Called and went straight to voicemail and I have no way to communicate back except a text to Harold saying I’m patiently waiting for him to call. This AI crap does not work well. It has many flaws when trying to communicate with a real mechanic.

When I replaced the filter, the ice maker would not work. No water was getting into the ice maker. I tried to read my fridge manual, but I could not get the water to go to the trays. I tried to unplug the refrigerator to restart the system but I got no response. After talking to the technician I took the filter out & reinstalled it back in. It took a few minutes to hear some water going in.

I was looking for help how to report threatening me to kill me and my family. But the person I was talking she make feel better even if she help me with my problem but she clear tell me what to do. So I’m happy that how I feel right now.

I was unable to change the battery on a Emerson radio I had just purchased. I first tried watching the video on YouTube, although somewhat helpful it came up short. Ok I know this sounds stupid "How hard can it be to change a battery". In this case it was quite difficult .. The battery had to be physically pried with out. The help I received was very helpful, and I was able to complete my task. Thank you. T **

My turn signals were blowing fuse 22 when I applied the brakes intermittently. So Pete pulled the wiring diagram and traced the short to the turn signal switch. So a quick trip to Auto Zone and I’m back on the road. I highly recommend Just Answer. The auto electrical shop I used in the past has a 300.00 minimum charge. Just Answer was 30.00 - Eric

I entered the wrong rating on the phone - sorry. My experience was very good. The expert spent a lot of time working through the options to fix the problem, but in the final analysis, we couldn't directly fix the problem, though he had suggestions to prevent it in the future, which I will have to check. He was very personable on the phone and definitely seemed to care about my issue.

No additional comments. Yes I & would recommend to a friend and doctor was very personable with me in answering my questions. I was very satisfied with this doctor that answered my questions in detail & in layman's terms. Very happy. Luckily my dog is fine now but I didn't like my vet's practices & no follow up call, not personable at all.

My experience with Pasha was very hopeful. However I have not got my FB back yet or I do not know why. If I knew specifically why all of this confusion would be gone. In the meantime I still am not getting my FB back. I have been a member of FB for many years without a problem. Please put me back on FB asap so that I can adopt a dog in time. RAMIE **. THANKS IN ADVANCE.

Caring, knowledgeable and understanding. Timely and very accurate in the evaluation. Uplifting and encouraging. Stayed in contact for followups. Will certainly keep this conversation for future use when needed. Feeling much better. I have been using Just Answer for years now and rarely do I find someone who exhibits the care and concern as this doctor did. She needs a raise and a promotion as she earned it.

I was told a $2 charge will apply. No problem with that. I got an alert on phone I was also charged $40. Representatives were very polite but they couldn’t help me. Very upset on the charge. Will not use this again. I was trying to cancel a room booked through Expedia.

Mike was so awesome! He talked me through my issue and was very nice to talk to! He was patient while I explained the issue and helped me troubleshoot multiple things until we find the cause. Then he helped me understand how I could improve my water pressure. I will be using this service again!

My fiancé and myself are very happy with the help and the answers we received! We received them quickly and they were very informative and helpful! They were also very helpful in helping us out with some recommendations and even provided us with some tips on lawyers that we could possibly use to help us further!

The representative, Jason, was extremely helpful with quality work in helping me resolving my issues. And also very pleasant and gracious with his time. With patience and thoroughness in his work, he diligently work through the issue and in each step, explained the issue and the resolution. Highly recommended. Thank you very much Jason.

Teejay was patient and easy to understand. He helped determine age of unit is what's likely the reason my dehumifier seems to continue to run for a couple of minutes after it's turned off. Suggested cost to "repair" likely equal to or greater than cost to replace. Assured me condition is not a fire hazard.

What a great resource with knowledgeable technicians who can troubleshoot from afar...My mechanic's name was Eric. This guy was crucial in helping me figure out what was wrong with my machine... He was quick to gather information and delivered solutions to help me get my Bobcat up and running right before our 1st snow of the season...

The tech keep telling me that I had a bad device, but I was able to do what he wasn't qualified to do!!!! I got my TV volume to work with some patience. He seem like he was more interested in his family issues than what he's paid to provide.

The legal opinion that I received was so far extremely accurate. I will update if anything changes. It was timely and exactly what I was looking for. And it was reasonable priced. I would definitely use them again as the lawyers are from the state you are in. Great job!!

My cat stepped on floor sealer that we used and was worried if it would be toxic to him. I received a quick response with expert advice. Thank you very much for easing my mind and checking in with me several times throughout the day. I would recommend this service to any person in need of a quick response. Doctor ** was excellent

I just had a question and automatically I get $46 out of my account for a monthly charge. I saw the statement first I was being charged a $1 fee that was refundable. This is all so bogus. My bank had to issue me a new card to stop this. Once the charge is done being posted on my bank account then Visa will get it refunded. Your site is very misleading. I only had one question and the person talking to me argued like crazy about me being wrong.

I did not receive any help after waiting ten minutes. I paid the money requested but did not receive any satisfaction. I was calling for my church about the batteries for our alarm system that need to be replaced. I want wanted to know if we could replace them ourselves.

Completely random site popped up while trying to get information on a new suitcase I have just purchased. Had a question about the locking system. Suddenly I was told to pay 1.00 to confirm purchase (of the suitcase I assumed) and then found a $ 53.00 recurring bill on my credit card. Now I can’t find a phone number ANYWHERE to call and cancel.

I needed some simple dosing instructions on a recent medication I purchased for my horse (sometimes gets wild allergic reactions). I reached out to my own vet for over 2 weeks with no response. :( The speed of response, care and concern I received were so helpful. I'd recommend Just Answer to anyone!

The pilot light was off couldn’t get back on. Mr. ** was extremely helpful and got it working again. Thank you for your competency in solving our problem. With FaceTime, it worked better and we were able to follow his directions better. We will fix the broken metal band ourselves.

Late in the evening, we were concerned about our Aussie-Doodle who had ingested a sponge. After chatting with the online vet, we followed her instructions and were informed what symptoms to look out for, should the sponge become a health issue for our dog; which would require an in-person vet visit. The remedy she provided worked and our dog is absolutely fine. So grateful for this service!

My cat was having blood in her urine on a weekend. I was able to speak with a vet and determine it was necessary to take her to an emergency vet clinic. Thankfully, she is OK and feeling much better. I appreciate the online support and check-in from the JustAsk vet, making sure she was OK.

I have issues with my 2000 Infiniti i30 with not starting sometimes when it is parked for a short while, say 15 min. I don't see any indication from the dashboard what could be wrong. I was assisted in that Donte L, informed me what to look for to narrow down the problem and fix it.

Very polite, knowledgeable and trustworthy agent. Thank you. The connection was as fast as possible, the agent listened to me carefully after reading my complaint. His help enabled me to make use of my iPhone in no time. Highly recommended for the efficiency. I used his advice and everything went to good and normal.

I had problems with battery not charging and was referred to Eric and he guided me step by step to trouble shooting the problem. Also had problem with misfire. Again Eric guided me through a step by step trouble shooting procedure. Eric was patient, knowledgeable, professional mechanic and had a more clearer understanding of my problem.

Dr. ** was a huge help in calming my worried mind about next steps with our little Boston Terrier Sister. He followed up by checking in over the next couple of days. and Sister is doing very well. No emergency trip to the vet needed. I love Just Answer. It is my go to when I get stuck with just about everything. Thank you for curating such knowledgeable and caring individuals.

I have asked for you to stop billing me for what one would be considered 1 charge for Ione service. You have overcharged me several times!! I will be posting and sharing my experience with the Canadian & American public of your practices! Take my name off of your list and return my overcharged money! My experience does not include the star I had to put in so this email will be sent to you!

This company takes advantage of people, especially non-tech savvy elderly people. My father bought a new fridge and had some issues after it was delivered. In an attempt to resolve on his own, he googled and came across Justanswer. He asked his question and received an answer but unbeknownst to him, was signed up for a monthly account and has been charged over $200 in reoccurring charges before it was caught by another family member. When contacted, justanswer, refunded one month of $47. Refused to refund anything else.

I got a good amount of help from Amir for a weird car part repair. Very useful information. I didn't even know a car has that kind of sensor. Very knowledgeable and friendly. Amir texted my phone as well as used the online chat. I have used the service multiple times for my two Volkswagens.

Suddenly my AOL started doing strange things - most notable to me was that it no longer showed me my messages “SENT.” I didn’t realize how much I used that until I couldn’t. I contacted JustAnswer and they did remedy the problem! Thank you SO much. You may, however, be hearing from me tomorrow because just now I find I have lost a few incoming emails I know I did have and now they’re gone. I’ll look forward to your excellent response to fix it!!

My experience with DanielB0305 was very informative and I was sent photos that helped me to install the part in less than 5 minutes. I highly recommend this service if you want the right answers the first time. If I ever need help or have a friend who needs mechanical answers we will be contacting JustAnswer again. Thank you for being there just when I needed help.

I’d discovered recently that my previous employer had been underpaid me. I was worried that I’ve exceeded the time required limit, unaware of my rights and what options I have had. I made inquiry with JustAnswer and within a short minutes an attorney contacted and conveyed different options of how to proceed to redeem wages due to me. The attorney was professional as he laid out step by steps on how and what one could do without having a legal representation…as my financial situation was very limited. So thank you and keep up the good work! Sincerely yours.

I needed help with deleting and fixing my Facebook accts. You helped me take care of it and get it fixed. You were very patient and took it step by step. I didn’t feel stupid and you didn’t rush me. I so appreciate your help and I would use you again.

I was trying to update my social security account and they transferred me to you, said there would be a $5.00 charge but it would be refunded. All of a sudden I saw you had charged a 5.00 fee plus a 50.00 fee. I have no idea why SS transferred me to you when all I needed to do was update my account. Why should I have to pay to change my address on a SS account that everyone was forced to set up several years ago.

I am 71 years old I was fooled into think I was speaking to Amazon directly. I’m afraid that I gave you information such as my account number with represented or on your part that you were Amazon I request $35 to be returned immediately. I will let all my senior groups know that your company is not upfront with people trying to get information. I am very disappointed.

The assistance I received was extremely helpful. The care I was given was also very supportive. I will definitely use your service again in the future. Thank you so much for being so thorough and helpful. The Dr.s were all very knowledgeable about what the issue was with my pup.

I reached out to get advise about my marriage situation and all it did was take my money and say it couldn’t help me assuming I’m **. Didn’t even let me say I’m an American. Blocked me out their system. Worse part is, that I explained even before the text message that I wanted to be contacted via e-mail or WhatsApp to avoid the international fees and the dumb bot texted me anyways then the “lawyer” which I think is a bot as well could speak to me out of that platform. This is a scam.

The help I received was great! Technician listened to my problem, and offered clear detailed steps for me to take to resolve it, since he had tried to resolve it himself, but was unable to do so, in the end, before I could take the necessary steps, I discovered my problem had resolved!!! It had to have been resolved due to the work of my technician!!!

I had been searching for a vet whom could help me with my dog's left ear. And I was absolutely blown away with Just Ask. From the first person that text me and then the vet called me wow. When I take my dog in to visit her vet I don’t get nearly the info that Just Ask gave me! What team work, I will definitely tell my friends about ya’ll for all of them have love ones with 4 paws! God bless you all!

This gentleman was a godsend between what he told me and us attempting to resolve my problem, he gave me confidence and guidance, was gentle and understanding but most important patient! Very professional, quite knowledgeable and between us I was able to get my issue resolved after a break in the action. Had been struggling for over 3 hours, took a break and came back to fix it and get my problem up and running again. Very happy user!! Ella **

Straight to the point and great insight into the questions I had asked. Fast response. Will definitely use his knowledge base again. I was even given different channels to move forward in the process I want to achieve, this time with a better understanding of what I was doing. Thank you.

Standing up for yourself can be hard in ultra-emotional situations. I'm really glad I had this to be able to get clear answers as to whether or not I had the ability to stand up for myself. Justanswer connected me to a professional specializing in the type of law I needed and answered questions that had been otherwise muddled or made unclear by the internet and context.

I am a single man auto repair shop and I use JustAnswer to get labor times, wiring diagrams and occasionally diagnostic information for many of the vehicles I work on. The number of experts has made it possible to get information on obscure vehicles and even heavy equipment. I highly recommend Just Answer. Excellent value for the money.

She was so kind and understanding. We called for questions about our 8 wk old Labrador puppy. I got wonderful advice on crate training our new puppy at night. She was very knowledgeable on situation and talked me through options. She also told us to call and follow up. Her reassurance was very helpful. Highly recommend!

I was very pleased with this service. My dog ate something that he shouldn’t and I panicked for him. I found this service online and oh boy I was amazed how quickly they listened to me and provide me with a Vet in a matter of minutes! The Vet called me and put me at eased with his response. I loved this service.

Gave me a list of possible solutions to my problems I have been working through the list. Unfortunately it has been cloudy so can’t actually tell if have corrected the problem. The whole process was easy and did not take long. I house this again and would recommend it to others.

An appraiser… I was told if I can get five for it that’s good. I’m really happy with the appraisal you gave me. I think I can deal with this. I’d like to sell it too praise me two to $4000 for my carpet.. and I don’t really much like the carpet myself personally so I’d like to sell it and I hope to get two to $4000 for it but I doubt it but I should try to I really hope.

After checking the sensors for obstructions and cleanliness, we were faced with more questions than answers. The tech then offered one last solution. If worked - case solved, if not a repair was needed. IT WORKED! Shows me to never lose track of the instruction manual. Thank you JustAnswer.

The advice I got from Dr ** saved my cat’s life. Based on what I was told, I immediately called an Urgent Care Vet and DrvDebbie’s suspicions were confirmed and she had surgery later that day. Without making this call she may have died. Thank you as now she is recovering and my heart is full.

Thanks, Judah ** for your advice, you hit the nail on the head. My 1998 Ford Ranger was at high idle after replacing the EGR valve sensor. After talking with you on the phone, I took your advice and cleaned the throttle body on my Ranger which was really corroded and it took care of the issue. Thanks.

I’ve used the service twice. One time I used it because my dog ate an entire pack of allergy chews and the second time I use because my dog has issues with her ears. I appreciate the response to both of these problems and they are common sense and I feel more confident that I’m doing the right thing with her issues.

Refrigerator was warm. The freezer was cold. I called and spoke to an expert and he helped me solve the problem. What I liked was the fact he recommended the part I needed but I was able to shop around and find the best price. I would recommend this site to anyone who has a problem.

I was contacting Simpli-Safe about activating a sensor device and somehow I got transferred to JustAnswer. I tried to remove myself from Just Answer and couldn't and then get a message saying I would be charged $50! This is unethical! I never asked to join Just Answer and I was not given the opportunity to not join Just Answer. I don't know why they sent me a message saying I would be charged $50. This is dishonest! Please remove me from your system and do not send me messages saying I will be charged $50. I have never seen such dishonest practice before.

I caught my cat chewing on a plant in my house that turned out is extremely toxic to pets, a sago palm. He immediately vomited twice, bringing up the leaves. It was after hours so we didn’t know if he was going to be okay. He showed no signs of being sick 6 hours later, but I couldn’t go to sleep worrying about him. I contacted JustAnswer who put me in touch with a vet. He put my mind at ease telling me the cat must have gotten it all up when he vomited, or he’d be showing side effects of poisoning. I was so grateful!

Jason ** responded to my request. I had the fake McAfee malware attack my new ThinkPad. I installed the latest versions of Norton with no resolution. I tried all of the tricks on YouTube and other sites. Again it persisted. Jason was able to access my computer and use other clean up software and lots of click and deleted functions so that he ultimately exorcized the virus from my computer. Cheers to Jason!

Jose was not only very knowledgeable. He's also helpful and he even gave me a few tips on how to find out answers to the questions that I had that he couldn't just give it to me over the phone cuz anyway you have to be a mechanic to understand and he directs me right to what's a problem. Maybe I'll find out tomorrow morning if he was correct cuz that's when I get my part. If it's possible to respond to this email I will let you know how it worked out.

Words alone cannot express how disappointed I am with Just Answer! In good faith, I attempted to get to the bottom of my Canon MB 3620 printer and its ability, or lack thereof, to print. On principle, I have a tough time with paying for advice, instruction on how to resolve printing issues, and especially with documents that have to be printed. My dealings with 'whomever you are" were very, very disappointing!

Loved my experience with the vet the assisted me with my dogs eye. He was quick, nice, and very detailed. He gave me instructions to seek urgent care because my dog was most likely in pain and I’m glad I took his advice. Thank you so much for helping and advising me. My dog and I are extremely grateful! Would definitely reach out again in the future.

Great first time user experience. I will be coming back for more "Just Answers." Quality and details provided were accurate and insightful and will end up saving me a few thousand dollars. Thank YOU!!! Not much else to say except I am very happy with my experience and look forward to using Just Answers again.

I couldn’t get Siri to work. The first representative helped me troubleshoot but it needed screen sharing as the standard troubleshooting wasn’t enough. He was very patient with me because I didn’t know how to do certain things or where to find things. When we were finished he got me right over to next level support. Josh was able to share my screen and walked me through what I needed to do. Not only did it fix the problem but I learned something too. Very good experience.

I had a service tech help me with my Nespresso machine late at night when it wouldn’t descale because I wanted it fixed by the morning and the tech helped and was great. The AI feature was great in helping me to locate a technician despite the hours and everything worked great. I would definitely recommend.

Can receive email through MAIL but cannot send. Agent did not solve my problem and it cost me $55. Even though I specified that my problem was with Microsoft MAIL, the agent originally thought it was with my phone. Also, with accent, it was difficult to understand him. Can I receive a refund of my $55?

Technician took me through several printer problem diagnostics on the phone. My printer was printing but characters on left side of page were very faint. No indication of low ink. Technician was very patient, easy to understand. As a result I got the HP printer fixed without a house call. I will use them again if needed.

My agent was extremely knowledgeable and helpful. I hope to work with him again when I gather my documents. I hope to have the information within a couple weeks. I have to locate my father’s birth, declaration of him being a ** and his immigration records. That may take some time.

** pointed me in the correct direction. Issue resolved. Original problem not addressed in manual with any clarity. Manual probably translated from Chinese. Very unclear, but after **'s direction and some guesswork on my part the issue was resolved. Why do toothbrushes need multiple languages? Why isn't there a single reset button on Oral B's products? Good toothbrush but horrible instructions.

I have been dealing with sewage flooding in my apartment for about 10 years now. I have consulted about three other legal firms who told me to just move. They made me feel as though I had no tenant rights. One lawyer told me that by staying where I live that I am okay with the flooding conditions. Not everyone can afford to just up and move to a more expensive place. I am so blessed to have found this counseling service because they have given me the information I need to start legal proceedings. I am eternally grateful and appreciate the fact that I can contact them at any time if I have any more legal questions. Thank you so much, Just Answer.

I had been backing up and offloading GarageBand projects to my FTP site and feeling comfortable that I could restore if I needed to. GarageBand projects consist of a group of folders that appear as one file on the Mac. Despite keeping the folder structure, FTP does not properly copy the files within them. Among other recommendations, Nick suggested that I search my Time Machine backups wherein I located what I was looking for. He also suggested that I create a .zip archive of the GarageBand project before uploading to FTP. His advice was invaluable and I learned a hard lesson due to his knowledge.

It's a SCAM! Their online chat says $5 joining fee and you fill out a form. The fine print says after the $5 it's a $39.00 charge. I never even received the service I asked for and when I asked for a FULL refund I was denied.

This business is a scam. They advertise a small $2 charge for answers but discreetly sign you up for an outrageous monthly subscription fee without being upfront about it. It’s hidden in the fine print and is slimey and a scam. Avoid at all costs!

I was looking for help troubleshooting wiring on a vehicle. Their website stated they had technicians standing by. The advertised price was “$5 fully refundable.” I was actively working on the vehicle and needed immediate answers. After 30 minutes I got one additional question from the technician but no advice. I waited another ten minutes and got no reply. I rated the technician one star. I was then put to the customer care team chat to attempt to solve the situation. I explained the time crunch and said I wanted a refund because they were of no use. Their response was “since you aren’t responding we will disconnect the chat.”

This functional issue was hard to determine even after full board replacement. Scott researched the exact problem on the first try and saved hundreds of dollars and many hours of guessing. I would highly recommend Scott for his insight and forward thinking. I admit I had my doubts with his specific recommendation but I'm happy to say that he hit the nail on the head on the first try!

I called a mechanic from here that was completely knowledgeable on the subject and helped me diagnose my problem easily. I had to replace my flasher relay switch and I was told by Rio that it requires no tools to replace. I got to replace the part in a cost and time effective way and got to continue my day.

I want to thank Mr. ** for his help this morning. With his help I have already placed my order for my son. I bought 2 T-Shirts, 1 black & 1 blue, saying "God is Good". I couldn't find 1 that said "Love Jesus". I forgot to stay on the after we spoke to do the survey. So I will do it now! I give Mr. ** 10 stars & would write that he did a Fantastic Job!

The Lawyer informed me that addiction is not a disability. It absolutely is according to my doctors. His knowledge and advice were worthless. Spend your time finding someone with your state bar hotline instead. He also informed me that my County Housing authority was wrong with their assessment of my situation. This was a waste of time and money.

Dr. ** made some suggestions for my 11 year old cat who was having diarrhea and not eating. She was very lethargic. The suggestions are working so far and I am very happy about that!! A meal of white canned tuna in water, and she loved it! And the medicine he recommended worked! Thank you!

Monday I went to Ask assuming it was a $1.00 charge. I was on for over an hour and got disconnected with no resolve to my issue. Today I see a $45.00 charge from Ask! Do you charge by the minute???? I am asking for a refund of my$45.00 especially since I was disconnected with no resolve. Vicki **

Ted was unprofessional in his handling of my call. He cut me off mid sentence to ask "how do I want him to help me?". He was nonchalant, showed no empathy and demonstrated poor listening skills with the questions he asked. He made no reference to Connecticut laws and statutes as it varies across the states. I'm pretty sure you can and should be able to sue someone for false police report but according to him you can't. Ted made me feel as if he had something else he'd rather do than to take my call which lasted less than 5 minutes.

Was advised there would be $1 charge and it would be deleted, it was deleted but then there was a charge (unapproved) for $55. No additional explanation. No response to telephone call. Except a recording stating there would be email in the future. Contacted credit card and they advised to contact Just Answer. This was all at ROKU's direction, when called ROKU for help with their acct for a $2 billing. Good Luck, I paid $55 for trying to pay Roku $2!!

Each time the volume was changed, the TV said it out loud. And yes I would highly recommend LG tech support, requesting Anthony. As soon as Anthony and I open up conversation it was smooth exchange of my situation. A brief introduction of likes and dislikes. Nothing personal, just a fun conversation. I will keep Anthony as GO TO LG TECH. He guided me how to resolve the problem right away. I was comfortable like I was the tech. He is a credit to your industry.

Seth very clearly answered my question regarding small estate/no estate, probate law in Indiana. I was inquiring as part of volunteer work I do to help people here in Jacksonville FL with various issues in the neighborhood around our church. A lady had asked for help cashing a US treasury check made out to her deceased sister, who lived in Indiana, which actually is all there is in the estate.

I received something from Medicare addressed to my old address. I was just following directions on the back of the envelope to make sure both agencies had my new address. I had checked into ssa.gov and to be told to go there to get help was very frustrating because that is why I was there! Now I will check in with Medicare.

It was a weekend and my regular vet was not open. My dog was vomiting for 2 days and not acting well. Based on the history I shared in a text with the vet - the vet said I should go to an emergency vet hospital. I did and it likely saved my dog's life! Thank you!

I was charged $1.00 then $5.00 then $55.00! I did not agree to a membership with "Askanexpertonline"! I don't even have a LOGIN! I have tried over and over again to reach someone-anyone-well any human with NO success. I intend to contact my Banking institution and request that any future payments be blocked and initiate action with them to have my funds returned. I can not believe that somehow I was sucked into this horrible company with horrible business practices.

I relayed the model number of the washing machine along with a description of the problem, which was occasionally water was seeping into the chamber even when the machine was not operating. A technician in Pittsburgh, PA, phoned me within 30 minutes with an explanation for the problem: Failure of the gate valves on the solenoid to fully close on occasion. He provided both the part number and schematic for replacing the valve on my appliance. I couldn't have been happier or more impressed. Thank you for an excellent experience.

I tried installing a new Epson XP4200 printer. I decided to set up on the printer instead of the app. All was going well until I accidentally bumped the language of French instead of English. The printer said "You can change the language later." After trying all that I could think of I signed into Epson service, who connected me with you. We tried many possibilities and failed. Your representative advised me to review on YouTube. Since I was still operating in French it was difficult to follow the quick instructions from the YouTube video in English to change my French. After multiple tries of following this video, I was finally able to change back my printer to English. All well now! But the process took a lot of time. I am not up-to-date with all of the new procedures and I did not feel comfortable doing the setup on the app. Honestly, I have never had a hard time installing a printer in the past.

I received immediate response to my inquiry. I received perfectly easy to manage instructions on photos and believe very much in their accuracy. I will be using this service again in the future. My dolls are very precious and was able to use this information to very quickly find a home for these beautiful ladies.

I spoke to the AI bot, told him I was in Japan and wanted to speak to a doctor for a prescription. They gave me a US doctor and in the end told me nothing that I couldn’t get on Google. Absolutely useless website. Doctor was slow to respond and avoided my question every time is ask how he could help me if I was In Japan.

I was made aware we are not in receipt of the EMD on a property we have for sale. As a new company, I wanted to be sure I was within the necessary guidelines on how to approach this. THANK YOU so much for the information, and we were able to resolve the issue.