JustAnswer Reviews

The help I received was great! Technician listened to my problem, and offered clear detailed steps for me to take to resolve it, since he had tried to resolve it himself, but was unable to do so, in the end, before I could take the necessary steps, I discovered my problem had resolved!!! It had to have been resolved due to the work of my technician!!!

I had been searching for a vet whom could help me with my dog's left ear. And I was absolutely blown away with Just Ask. From the first person that text me and then the vet called me wow. When I take my dog in to visit her vet I don’t get nearly the info that Just Ask gave me! What team work, I will definitely tell my friends about ya’ll for all of them have love ones with 4 paws! God bless you all!

This gentleman was a godsend between what he told me and us attempting to resolve my problem, he gave me confidence and guidance, was gentle and understanding but most important patient! Very professional, quite knowledgeable and between us I was able to get my issue resolved after a break in the action. Had been struggling for over 3 hours, took a break and came back to fix it and get my problem up and running again. Very happy user!! Ella **

Straight to the point and great insight into the questions I had asked. Fast response. Will definitely use his knowledge base again. I was even given different channels to move forward in the process I want to achieve, this time with a better understanding of what I was doing. Thank you.

Standing up for yourself can be hard in ultra-emotional situations. I'm really glad I had this to be able to get clear answers as to whether or not I had the ability to stand up for myself. Justanswer connected me to a professional specializing in the type of law I needed and answered questions that had been otherwise muddled or made unclear by the internet and context.

I am a single man auto repair shop and I use JustAnswer to get labor times, wiring diagrams and occasionally diagnostic information for many of the vehicles I work on. The number of experts has made it possible to get information on obscure vehicles and even heavy equipment. I highly recommend Just Answer. Excellent value for the money.

She was so kind and understanding. We called for questions about our 8 wk old Labrador puppy. I got wonderful advice on crate training our new puppy at night. She was very knowledgeable on situation and talked me through options. She also told us to call and follow up. Her reassurance was very helpful. Highly recommend!

I was very pleased with this service. My dog ate something that he shouldn’t and I panicked for him. I found this service online and oh boy I was amazed how quickly they listened to me and provide me with a Vet in a matter of minutes! The Vet called me and put me at eased with his response. I loved this service.

Gave me a list of possible solutions to my problems I have been working through the list. Unfortunately it has been cloudy so can’t actually tell if have corrected the problem. The whole process was easy and did not take long. I house this again and would recommend it to others.

An appraiser… I was told if I can get five for it that’s good. I’m really happy with the appraisal you gave me. I think I can deal with this. I’d like to sell it too praise me two to $4000 for my carpet.. and I don’t really much like the carpet myself personally so I’d like to sell it and I hope to get two to $4000 for it but I doubt it but I should try to I really hope.

After checking the sensors for obstructions and cleanliness, we were faced with more questions than answers. The tech then offered one last solution. If worked - case solved, if not a repair was needed. IT WORKED! Shows me to never lose track of the instruction manual. Thank you JustAnswer.

The advice I got from Dr ** saved my cat’s life. Based on what I was told, I immediately called an Urgent Care Vet and DrvDebbie’s suspicions were confirmed and she had surgery later that day. Without making this call she may have died. Thank you as now she is recovering and my heart is full.

Thanks, Judah ** for your advice, you hit the nail on the head. My 1998 Ford Ranger was at high idle after replacing the EGR valve sensor. After talking with you on the phone, I took your advice and cleaned the throttle body on my Ranger which was really corroded and it took care of the issue. Thanks.

I’ve used the service twice. One time I used it because my dog ate an entire pack of allergy chews and the second time I use because my dog has issues with her ears. I appreciate the response to both of these problems and they are common sense and I feel more confident that I’m doing the right thing with her issues.

Refrigerator was warm. The freezer was cold. I called and spoke to an expert and he helped me solve the problem. What I liked was the fact he recommended the part I needed but I was able to shop around and find the best price. I would recommend this site to anyone who has a problem.

I was contacting Simpli-Safe about activating a sensor device and somehow I got transferred to JustAnswer. I tried to remove myself from Just Answer and couldn't and then get a message saying I would be charged $50! This is unethical! I never asked to join Just Answer and I was not given the opportunity to not join Just Answer. I don't know why they sent me a message saying I would be charged $50. This is dishonest! Please remove me from your system and do not send me messages saying I will be charged $50. I have never seen such dishonest practice before.

I caught my cat chewing on a plant in my house that turned out is extremely toxic to pets, a sago palm. He immediately vomited twice, bringing up the leaves. It was after hours so we didn’t know if he was going to be okay. He showed no signs of being sick 6 hours later, but I couldn’t go to sleep worrying about him. I contacted JustAnswer who put me in touch with a vet. He put my mind at ease telling me the cat must have gotten it all up when he vomited, or he’d be showing side effects of poisoning. I was so grateful!

Jason ** responded to my request. I had the fake McAfee malware attack my new ThinkPad. I installed the latest versions of Norton with no resolution. I tried all of the tricks on YouTube and other sites. Again it persisted. Jason was able to access my computer and use other clean up software and lots of click and deleted functions so that he ultimately exorcized the virus from my computer. Cheers to Jason!

Jose was not only very knowledgeable. He's also helpful and he even gave me a few tips on how to find out answers to the questions that I had that he couldn't just give it to me over the phone cuz anyway you have to be a mechanic to understand and he directs me right to what's a problem. Maybe I'll find out tomorrow morning if he was correct cuz that's when I get my part. If it's possible to respond to this email I will let you know how it worked out.

Words alone cannot express how disappointed I am with Just Answer! In good faith, I attempted to get to the bottom of my Canon MB 3620 printer and its ability, or lack thereof, to print. On principle, I have a tough time with paying for advice, instruction on how to resolve printing issues, and especially with documents that have to be printed. My dealings with 'whomever you are" were very, very disappointing!

Loved my experience with the vet the assisted me with my dogs eye. He was quick, nice, and very detailed. He gave me instructions to seek urgent care because my dog was most likely in pain and I’m glad I took his advice. Thank you so much for helping and advising me. My dog and I are extremely grateful! Would definitely reach out again in the future.

Great first time user experience. I will be coming back for more "Just Answers." Quality and details provided were accurate and insightful and will end up saving me a few thousand dollars. Thank YOU!!! Not much else to say except I am very happy with my experience and look forward to using Just Answers again.

I couldn’t get Siri to work. The first representative helped me troubleshoot but it needed screen sharing as the standard troubleshooting wasn’t enough. He was very patient with me because I didn’t know how to do certain things or where to find things. When we were finished he got me right over to next level support. Josh was able to share my screen and walked me through what I needed to do. Not only did it fix the problem but I learned something too. Very good experience.

I had a service tech help me with my Nespresso machine late at night when it wouldn’t descale because I wanted it fixed by the morning and the tech helped and was great. The AI feature was great in helping me to locate a technician despite the hours and everything worked great. I would definitely recommend.

Can receive email through MAIL but cannot send. Agent did not solve my problem and it cost me $55. Even though I specified that my problem was with Microsoft MAIL, the agent originally thought it was with my phone. Also, with accent, it was difficult to understand him. Can I receive a refund of my $55?

Technician took me through several printer problem diagnostics on the phone. My printer was printing but characters on left side of page were very faint. No indication of low ink. Technician was very patient, easy to understand. As a result I got the HP printer fixed without a house call. I will use them again if needed.

My agent was extremely knowledgeable and helpful. I hope to work with him again when I gather my documents. I hope to have the information within a couple weeks. I have to locate my father’s birth, declaration of him being a ** and his immigration records. That may take some time.

** pointed me in the correct direction. Issue resolved. Original problem not addressed in manual with any clarity. Manual probably translated from Chinese. Very unclear, but after **'s direction and some guesswork on my part the issue was resolved. Why do toothbrushes need multiple languages? Why isn't there a single reset button on Oral B's products? Good toothbrush but horrible instructions.

I have been dealing with sewage flooding in my apartment for about 10 years now. I have consulted about three other legal firms who told me to just move. They made me feel as though I had no tenant rights. One lawyer told me that by staying where I live that I am okay with the flooding conditions. Not everyone can afford to just up and move to a more expensive place. I am so blessed to have found this counseling service because they have given me the information I need to start legal proceedings. I am eternally grateful and appreciate the fact that I can contact them at any time if I have any more legal questions. Thank you so much, Just Answer.

I had been backing up and offloading GarageBand projects to my FTP site and feeling comfortable that I could restore if I needed to. GarageBand projects consist of a group of folders that appear as one file on the Mac. Despite keeping the folder structure, FTP does not properly copy the files within them. Among other recommendations, Nick suggested that I search my Time Machine backups wherein I located what I was looking for. He also suggested that I create a .zip archive of the GarageBand project before uploading to FTP. His advice was invaluable and I learned a hard lesson due to his knowledge.

It's a SCAM! Their online chat says $5 joining fee and you fill out a form. The fine print says after the $5 it's a $39.00 charge. I never even received the service I asked for and when I asked for a FULL refund I was denied.

This business is a scam. They advertise a small $2 charge for answers but discreetly sign you up for an outrageous monthly subscription fee without being upfront about it. It’s hidden in the fine print and is slimey and a scam. Avoid at all costs!

I was looking for help troubleshooting wiring on a vehicle. Their website stated they had technicians standing by. The advertised price was “$5 fully refundable.” I was actively working on the vehicle and needed immediate answers. After 30 minutes I got one additional question from the technician but no advice. I waited another ten minutes and got no reply. I rated the technician one star. I was then put to the customer care team chat to attempt to solve the situation. I explained the time crunch and said I wanted a refund because they were of no use. Their response was “since you aren’t responding we will disconnect the chat.”

This functional issue was hard to determine even after full board replacement. Scott researched the exact problem on the first try and saved hundreds of dollars and many hours of guessing. I would highly recommend Scott for his insight and forward thinking. I admit I had my doubts with his specific recommendation but I'm happy to say that he hit the nail on the head on the first try!

I called a mechanic from here that was completely knowledgeable on the subject and helped me diagnose my problem easily. I had to replace my flasher relay switch and I was told by Rio that it requires no tools to replace. I got to replace the part in a cost and time effective way and got to continue my day.

I want to thank Mr. ** for his help this morning. With his help I have already placed my order for my son. I bought 2 T-Shirts, 1 black & 1 blue, saying "God is Good". I couldn't find 1 that said "Love Jesus". I forgot to stay on the after we spoke to do the survey. So I will do it now! I give Mr. ** 10 stars & would write that he did a Fantastic Job!

The Lawyer informed me that addiction is not a disability. It absolutely is according to my doctors. His knowledge and advice were worthless. Spend your time finding someone with your state bar hotline instead. He also informed me that my County Housing authority was wrong with their assessment of my situation. This was a waste of time and money.

Dr. ** made some suggestions for my 11 year old cat who was having diarrhea and not eating. She was very lethargic. The suggestions are working so far and I am very happy about that!! A meal of white canned tuna in water, and she loved it! And the medicine he recommended worked! Thank you!

Monday I went to Ask assuming it was a $1.00 charge. I was on for over an hour and got disconnected with no resolve to my issue. Today I see a $45.00 charge from Ask! Do you charge by the minute???? I am asking for a refund of my$45.00 especially since I was disconnected with no resolve. Vicki **

Ted was unprofessional in his handling of my call. He cut me off mid sentence to ask "how do I want him to help me?". He was nonchalant, showed no empathy and demonstrated poor listening skills with the questions he asked. He made no reference to Connecticut laws and statutes as it varies across the states. I'm pretty sure you can and should be able to sue someone for false police report but according to him you can't. Ted made me feel as if he had something else he'd rather do than to take my call which lasted less than 5 minutes.

Was advised there would be $1 charge and it would be deleted, it was deleted but then there was a charge (unapproved) for $55. No additional explanation. No response to telephone call. Except a recording stating there would be email in the future. Contacted credit card and they advised to contact Just Answer. This was all at ROKU's direction, when called ROKU for help with their acct for a $2 billing. Good Luck, I paid $55 for trying to pay Roku $2!!

Each time the volume was changed, the TV said it out loud. And yes I would highly recommend LG tech support, requesting Anthony. As soon as Anthony and I open up conversation it was smooth exchange of my situation. A brief introduction of likes and dislikes. Nothing personal, just a fun conversation. I will keep Anthony as GO TO LG TECH. He guided me how to resolve the problem right away. I was comfortable like I was the tech. He is a credit to your industry.

Seth very clearly answered my question regarding small estate/no estate, probate law in Indiana. I was inquiring as part of volunteer work I do to help people here in Jacksonville FL with various issues in the neighborhood around our church. A lady had asked for help cashing a US treasury check made out to her deceased sister, who lived in Indiana, which actually is all there is in the estate.

I received something from Medicare addressed to my old address. I was just following directions on the back of the envelope to make sure both agencies had my new address. I had checked into ssa.gov and to be told to go there to get help was very frustrating because that is why I was there! Now I will check in with Medicare.

It was a weekend and my regular vet was not open. My dog was vomiting for 2 days and not acting well. Based on the history I shared in a text with the vet - the vet said I should go to an emergency vet hospital. I did and it likely saved my dog's life! Thank you!

I was charged $1.00 then $5.00 then $55.00! I did not agree to a membership with "Askanexpertonline"! I don't even have a LOGIN! I have tried over and over again to reach someone-anyone-well any human with NO success. I intend to contact my Banking institution and request that any future payments be blocked and initiate action with them to have my funds returned. I can not believe that somehow I was sucked into this horrible company with horrible business practices.

I relayed the model number of the washing machine along with a description of the problem, which was occasionally water was seeping into the chamber even when the machine was not operating. A technician in Pittsburgh, PA, phoned me within 30 minutes with an explanation for the problem: Failure of the gate valves on the solenoid to fully close on occasion. He provided both the part number and schematic for replacing the valve on my appliance. I couldn't have been happier or more impressed. Thank you for an excellent experience.

I tried installing a new Epson XP4200 printer. I decided to set up on the printer instead of the app. All was going well until I accidentally bumped the language of French instead of English. The printer said "You can change the language later." After trying all that I could think of I signed into Epson service, who connected me with you. We tried many possibilities and failed. Your representative advised me to review on YouTube. Since I was still operating in French it was difficult to follow the quick instructions from the YouTube video in English to change my French. After multiple tries of following this video, I was finally able to change back my printer to English. All well now! But the process took a lot of time. I am not up-to-date with all of the new procedures and I did not feel comfortable doing the setup on the app. Honestly, I have never had a hard time installing a printer in the past.

I received immediate response to my inquiry. I received perfectly easy to manage instructions on photos and believe very much in their accuracy. I will be using this service again in the future. My dolls are very precious and was able to use this information to very quickly find a home for these beautiful ladies.

I spoke to the AI bot, told him I was in Japan and wanted to speak to a doctor for a prescription. They gave me a US doctor and in the end told me nothing that I couldn’t get on Google. Absolutely useless website. Doctor was slow to respond and avoided my question every time is ask how he could help me if I was In Japan.

I was made aware we are not in receipt of the EMD on a property we have for sale. As a new company, I wanted to be sure I was within the necessary guidelines on how to approach this. THANK YOU so much for the information, and we were able to resolve the issue.

Pointed me in the correct direction, made it easy to find the problem. Was very descriptive. Sent the information needed to find the problem and kept in touch after the conversation to see if there was anything he could help with. I would use again for anything else and any other questions.

I called to get help getting Hulu on my smart TV. He determined that he could not help me. This information cost me $46.00 for no results. Also, I was not informed ahead of time that it was going to cost me this much money. I am very aggravated and will never use this resource again.

I was charged $ 68 for you to give me a phone number for apple. I thought I was talking to Apple. How to I dispute this enormous charge ? I have included a copy of my visa account with today's charge on it. Please reply. If I do not get any reply I will call the Better Business Bureau or some kind of office to see how you can get away with this nonsenses. When I went to submit the request, I was told that there would be a $2 refundable charge.

I thought it was only a dollar but I was charge $1.00 then $37.00. It would be nice to know the cost first and then one can decide to ask or not to ask. That was the last of my monies, and I still have to go in person. He did answer as to what I needed to take with me to SS office.

I am very pleased with using JustAnswer. I got my question answered and am very pleased with the results. The individual who took care of me is very knowledgeable and extremely helpful. I was very surprised by the appraisal for my item. I didn't expect it to be valued at the price that was given me. I thought it would be worth less than I was told.

I was amazed at how inattentive “Casey” was. He never answered my follow up, just asked if I “have you seen above information or can I send it again?” He also called me “Mate” when he finally started to answer me when he knew I was frustrated and called him a “Bot.” I have a feminine name, so felt even more unheard. I have the entire conversation, and feel $5 is a waste, as I got more information from Google. He never answered my follow up questions - which was WHY I paid $5 for the chat session. I have saved where he admitted it’s partially “bot,” which is fine. But, part of it IS HUMAN, so answer my questions, please. He even accused me of only wanting a refund, which wasn’t why I complained. I actually wish I had said “YES.”

We needed help with a Soltech Highland lamp which would not light. We installed 2 other lamps successfully. Franklyn spent over 30 minutes with us. He was very knowledgeable and patient with us as we tried different things to get it to light. In the end, it wouldn’t work and was returned. But Franklyn was great.

With a few photos, and guidance from the expert in inspecting this unique table and relaying my findings, I now know exactly what it is and the time within which it was made! Thank you for using your knowledge and resources to help me solve this and learn valuable information about it!

I had questions about how to proceed with a complaint and or lawsuit. They are very knowledgeable and they respond fast and efficient. They gave me many options for me to proceed and to look for information. The only thing I didn't like is that when I did the payment, the amount to be charged is not clear. I wasn't sure what I was paying for either.

Everyone that I spoke with on the site was very knowledgeable and was able to give in-depth answers to questions that I had. I’m very pleased with the service. Thank you so much. Glad this is out there for people to use. All my questions were answered and followed up with. Very pleased with the service.

No help in resolving my problem. I asked for help with a past tax return and did not get an answer to my question. It seems to me that I could at least have some sort of legitimate response. What could be the problem? It seems to be a quick answer.

I thought I was being helped by Mayo Clinic but maybe this is part of it. My concern is how much are you charging my credit card for this 15 minute conversation with the doctor. I felt good about what the doctor told me and it took care of my problem for which I was completely satisfied. But how much is this going to cost me. That might not make me feel too good!!

Do not need any more info. Decided against using Prevagen after reading some reviews. I should have done that in the first place. I should read that there are quite a few side effects. Changed my mind completely. I would contact sites like this again if I ever need one. Thank you for the help.

At first, Matt was very helpful. After using his advice, my original problem was solved. Asked him another question concerning my first problem and was ghosted. Never responded. Would not recommend him in the future.

My English settter has been coughing relentlessly for two weeks straight- the vet I chatted online with suggested a course of action based on my description of her symptoms. I met with my personal vet and she agreed, started a course of meds that were suggested and in two days we are seeing marked improvement.

My dog ate my daily portion of vitamins I accidentally left out and I was very concerned of course and was helped to understand that none of them, thankfully, were toxic in the doses my golden retriever ate. I sure appreciate it getting such a quick response and thorough answers.

They will not be honest with you about the service. They will tell you one thing and do something totally different. All l got was a phone call and they texted me what to do. Don't get fooled like l did. They said the bill was $1.00 but it costed me $46 OR $47.00 then l couldn't get my money back because they said l was a member.

You were suppose answer a question for me for $5 when my bill came in you charged me $5 and then another $46 for what? What could you possibly have charged me 50 more than $50 for one single question! I'm a senior citizen, I needed a question answered, that's all, why sir are you charging me almost 60.00, it states you will answer a question, you sent me info, I had no idea you were gonna charge me 46.00 for a link I could of found myself. You acted like you wanted to inform people and you donated your time to doing so! How is charging an old lady 51.00 total donating your time?? You are not doing me a service

I was desperate when I signed up for Just Answer and I didn't have high expectations of the level of answers I would get. I was very surprised to connect with a fantastic Vet who share valuable information with me on the subject of Histoplasmosis. He took his time to listen to the symptoms and was thorough in his reply, providing links to medical information and studies, articles, and prognosis.

After giving a Mexican scammer $18,000, I was contacted by an "attorney" indicating there was a class action lawsuit and I could get this $ back through his efforts. Rather than complying, I checked this out. Zoey assured me that this is definitely a fraudulent company and gave me ways to report this legitimately.

The chat option was very efficient and easy to use and the vet was knowledgeable and helped me care for my cat.. I was given easy to follow instructions on how to help my cat feel better and a great explanation on what was wrong. The vet was nice and comforting about the situation. 10/10 would use again if needed.

I had a medical question on a Sunday. I got a call immediately from a very nice doctor. He answered all my questions and was very knowledgeable. He was patient and explained concepts further if I didn't understand. I liked him better than my own PCP! Great service. Would recommend to anyone. I will use in the future if the need arises.

I had a MINOR accident in September 2022. This person is suing for an egregious amount of money and claims of physical and mental injuries not possible with a small dent to the corner of the driver's side bumper on a old car already loaded with dents. Then I hear from people I know the lawyers, let's just say they are not "reputable". So as you can see I was a physical wreck over this. Fortunately I did hear from the lawyer assigned by Farmers Insurance who is overwhelmed with this kind of nonsense and cases that are clogging our courts.

Set up to use JustAnswer for the first time, and was told a $5 fee that would be credited back, After checking my credit card account I was charge the $5 fee (and no credit back) and also a charge of $47 which i had no clue where that came from... Anyway I guess it's my fault for not reading the fine print. Probably be my last time to use.

I was provided detailed information related to my question, she provided cases I can use and incredible support! I will DEFINITELY use her again! She is exceptional! Thank you Queeneth E.!!! I have a case in arbitration over a fraudulent inducement and violations of the Florida Deceptive Unfair Trade Practices Act and she assisted me with another response to a Motion for summary disposition and a Motion to Strike. I am so grateful!

My dog got a hold of some of her pain pills that spilled onto the floor. I initially called ASPCA poison control and after agreeing to pay a very high fee I was on hold for a very long time. No one got on the line. My daughter meanwhile found Just Answer and for a very affordable fee, a vet called me immediately. The vet was very knowledgeable and personable, and guided me on how to induce vomiting. The vet also gave him instructions if the initial treatment didn’t work. My dog fared very well and thankfully is fine! The vet even followed up to see how my dog was! Great service! Will be using this service for multiple things!

Only took about 5 minutes to diagnose my problem. I had done a little research prior to Just Answer, so kind of had some prior information. Took off the cover, described what I saw/felt, and Dino confirmed my issue. Unfortunately not one of the easier fixes, but at least I wasn't buying parts to see if it was them that failed. Well worth the cost.

I was very helpful, and the person take his or her time with me. Hope they show others can do to help the customer in the time of need. I do appreciate soo much, I also recommend if there is phone to call, coz my question was not answered as I want.

I was told there would be a charge of $1 - fully refundable. Actual charge was $55. I find this terribly misleading and anyone attempting to use this service should run - not walk - away. I will never attempt to use this service again. They even make it difficult to leave a bad review.

Very quick response and cost very little so it was very helpful to put my mind at ease. The doctor was very detailed and giving me direction of what I needed to do next. Very professional and caring! They even followed up the next day to see how I was doing. So thank you, thank you, thank you and I will use this service in the future if needed

Very helpful, friendly and patient with all my questions. Also suggested other options and understood the situation I was in. He is a very kind person. And responds to the call the right way. He explained in detail of the legal law how to properly process the lawsuit and advised how to proceed step by step.

I made filing error as a pro se litigant. The advice was timely, detailed and well-presented. I was very happy. I hope to continue with your vital service. Debra was extremely knowledgeable and helpful. My case is complex as I am litigating 20 managers including the corporation. So I will be relying heavily on this service. Thanks kindly.

Dr ** was just what we needed. I was having a first-ever cardiac urgency on a cruise ship (!), and Dr ** was kind, patient and very competent, and quickly helped me to resolve the issue within 12 hrs. I'm very grateful. Sometime in the future, I hope JustAnswer with create a system for prescribing as well.

I contacted JustAnswer at about 10 AM Arizona time because I needed help locating a package that was sent to the wrong town. I had tried at least six times to speak with the post office, but no one answered. I was put in contact with an agent named Harish **, but he didn't call me back. I filled out a form to critique his job, but by then our connection was over, and I realized he wasn't there. I just read some newer messages that were sent later in the day, but they were of no help because I reached the post office on my own. I was told there would not be any extra charges! I see you charged my bank $55...I would like a refund because I received little help from Just Ask. It seems you had all my information but could not resolve, or help with the problem, in a timely manner.

How do issues about truck engine? They helped me out pretty good. Technician was very good. He helped me diagnose the problem and how to fix it and what to do. This is a good site. This workshop nice. I like it. You can ask them questions and they will tell you but answer how to fix it. These mechanics are the best if I have a problem and I will call them and ask him all the question. Thank you very much.

Great response very knowledgeable about hvac. Will use again. I had an issue with high head pressure on my ice cream machine. We discussed the issue and different remedies to try and fix the problem. Out of the many possibilities we have narrowed the issue down two outlying regions. He also spoke to my tech over the phone who further provided more details. Gave detailed information regarding my machine and pointed specific instructions on how to fix my problem. His explanation and straightforward approach was very refreshing.

I needed help with canceling a subscription and was given this number. I was surprised I had to pay $53. The gentlemen I spoke to gave me the information I needed and then refunded the $53. Now that is a wonderful company and employee to have. And I appreciated the help I got.

Thank you Rick. A copy of my Benefits arrived yesterday evening. Made it before the 15th deadline. I was really worried it wouldn't get here before the 15th. The resident manager was glad too as I haven't missed a rent payment since I've been here (23 months). May the rest of your days be beautiful and wonderful. I will surely tell my friends about the help I got. Take care.

I paid $5 with a credit card to find out how to lower a setting which was odd...but I was ok with that....until was being sent to get a membership for $33 a month after the question was answered. I did not want a membership and was able to cancel in the middle of the night. I felt deceived....

My "lawyer" tried to call a few time when I wasn't available, so we never connected. I'm sure he is competent, but I need someone who would be able to represent me, not just to answer a question. I mis-understood the process from the beginning. That's on me. The lawyer left messages, but my phone shows every call that we receive. If there is no caller ID and if they aren't familiar numbers they generally get deleted, as probably was the case here. We had just been out of town for a week, and I'm still going through emails received during that time. The lawyer's were probably among them, and deleted per my normal practice. That's on "JustAnswer."

$5.00 to chat with an attorney. Answer: "Have you consulted a attorney?" Then received a poorly connected phone call, I could not hear, and unknowingly charged $46.00 more dollars. The $5.00 answer should be considered fraud. The $46.00 dollar charge is definitely fraud. My bank will not do anything about the charges because I agreed to the $5.00 charge, and not the $46.00 charge. Beware total scam.

The technician knew exactly what the problem was and help me quickly troubleshoot the issue. Actually saved me the trouble of taking the generator into a small engine repair shop. The call was answered quickly and professionally. I will definitely call again if I have other things that need to be answered. Thanks so much!

They say 5.00 but yet they took the 5.00 plus 55.00. Don’t use this for answers, was no help at all. They don’t tell you it cost more money than the 5.00 refundable. Would not tell anyone to use this for anything. A rip off, know nothing more now than before using this

I had an issue with my washing machine and gave make, model, and circumstances. The technician advisor I was talking to (live) immediately diagnosed it and provided me the part number to provide to the service technician which I chose via a Google search. They didn’t link me directly to a service tech, which I did myself, but provided me the key part number which enabled me to provide ahead of time to the service tech of my choice.

Could not determine by instruction manual whether our new lawn mower could have a bag attached. Moose at Just answer was great. I have used them before for other things such as evaluating an antique Lead crystal juice set as well as a very old pocket watch and have always been more than satisfied.

I had an excellent experience with my piano appraisal. Both the assistant and the appraiser - Jeremiah - were efficient and helpful. The whole process went very quickly and I got suggestions for the eventual sale of my piano. I would recommend Just Answer to anyone needing advice with piano appraisals and sales. Sincerely, Marta.

My dog are fresh coffee grounds, not brewed, I was so afraid of them being toxic and killing her, and the Dr knew just what to do and calmed me right down, my girl is doing great, no more coffee for Phoebe. I couldn’t be happier. They will stay up all night with you if that’s what it takes, I’ve used this service before. But this time it didn’t. Thank you Doc ❤️

I've had several appraisals done, and am very satisfied with the appraisers. They have given me a lot of information and I am very satisfied, with the information. They've been able to give me history and worth. It's helped me with time and identifying the pieces correctly. I have been very surprised by all of the results. When the expert was out of her realm, she referred me to the specialist who could help me with the piece. I have neg. to say about this service. I haven't used any of the other services but will use in the future.

The person I talked to was very professional and answered my questions immediately. The call taken and answered in about 2 minutes. Very pleased with the whole process. I will certainly use you again and will recommend this process to my friends. Again my thanks for helping me out with my question.

The technician was very professional and patient with me. However, I WAS NOT told there would be a $30 charge for the service, only that I would be charged with a refundable $5 fee. This company needs to be upfront with their fees. Yes it was helpful and I did not have to pay someone to come out, but you should NOT charge without telling someone. Very disappointed.

This is a scam. DO NOT use this service. Their website is extremely misleading and they will tell you it's $5 to join but then charge you $44 for a membership that's not been mentioned by the chatbot. When you try to get a refund they make it extremely difficult and are rude and will just cut off the chat. I finally got a refund after being annoying. I explained several times the wesbite/chatbot was misleading and they didn't care. STEER CLEAR or you will end up being charged money you didn't intend and told "it's in the terms." They need to completely update their chatbot and website to CLEARLY INDICATE there's a $39/mo membership you're signing up for.

Sad to say I am very confused and disappointed on this Friday night... What just happen here to get tech support this evening... So I sign up for your fee amount of $68 and all I get was an 1800 number for tech support and they're close until open business hours. Done here, canceled my membership

You are illegally charging my credit card for $30/month subscription. It was supposed to cost $5 FOR A PHONE CALL but you very underhandedly charged 30 for a subscription that I did ask for!!! The connection was so bad that the guy hung up! Credit my account and cancel the BOGUS subscription. Buyer BEWARE OF THIS SCAM WEBSITE

They put a $50 hold on my card. I called to get answers to an issue with my tv. I noticed they charged *$50* while I was on the phone with the guy who called to "help". It was supposed to be a $5 charge. Anyway, the guy didn't even try to help, he just had me write the phone number to Vizio down and told me to call them and hung up.

I was very pleased with the lawyer's advice and he educated me on important topics and I've learned more about the criminal justice justice system and how it works. However I must say that I thought the advice was free advice and the $2.00 was refundable but when I checked my bank balance there was a charge of $2.00 and a charge of $66.00 taken from my bank account, I was not made aware of this charge!! So I just wanted to mention this!! I guess a lawyer's time is not free anymore.

The first thing I would like to say is that I was told on your webpage that I would be charged five dollars. But I received a notice from my Discover card that the charge was $47 but the man that I talk to was very helpful. I have decided what I’m going to do now about my mower after talking to him. I learned that they no longer make the battery I am looking for. Thank you Judy **.

It was an ordeal to say the least. A number of emails to the seller only to tell they do not sell to Canada. Then from eBay they said it had been received by someone else by someone I did not know. Then I got on to tracking with help from my wife. Then I got good news from a shipping company (Dragonfly) who said it was on the way. TODAY I RECEIVED IT YAHO 10/4/2024. I would tell friends, and I am going to use this again.

I did an on-line chat trying to get a SS 1099 for 2023. The chat said someone would call me and he did call and all he did was give me the number of the SS office in Bham. Which is an extremely long wait. It would be so much more efficient if the online chat could just take requests. That little procedure required a charge card to charge me $5.00 to receive a phone number that I already had. I feel taken and worried that I entered my charge card.

I have asked for information on three different antique items. Each response was amazingly rapid and very thorough. I have been completely satisfied with this service. Unfortunately the star rating system is very touchy. Once I accidentally touched the first star of five and it was immediately recorded as the least favorable review. I was unable to rectify the error. That should be improved.

With some degree of difficulty I was able to communicate with a representative. I was expecting a call, but apparently there were no available operators. I found trying to communicate my needs via texts was limiting hence not very happy with this limited type of communication. My conversation ended with a suggestion I put in a service call which I already had and you cannot provide. Quite frustrating because I made it clear that I just need to place an order. I had already estimated the amount of product I needed. I just wanted a dollar estimate so I could proceed with an order to avail.

There is a Hidden 55 dollar will be charged to your account immediately and no refund will be offered. Must dispute the fee with Your bank for best results. Live robot chat with JustAnswer will tell you your card will only be charged 5 dollars. Do not trust and report to BBB.

Queeneth has been an incredible help with my legal matters. Her professionalism, expertise, and dedication are truly impressive. She took the time to thoroughly understand my complicated situation with PG&E, guiding me through each step with clear and practical advice. Queeneth’s prompt responses and compassionate approach supported me during a stressful time. Her deep knowledge of consumer protection laws and attention to detail have been invaluable. I highly recommend Queeneth to anyone needing a skilled and caring attorney. Thank you, Queeneth, for your outstanding service!

Spoke to someone tonight about getting my TV fixed and all I received were 2 charges to my bank account.... $55 and $1. I did NOT approve the $55 charge nor was I told about it.!!! I feel like I was scammed. What is going on??? I will be calling my bank in the morning and disputing the $55 charge.

My problem was a loss of arc voltage to my Nest thermostat. Reid was the Tech and he very quickly took me to the source of my problem. It turned out to be a clogged condensate drain that was tripping a water level sensor, but it saved me an emergency HVAC callout. Quick, professional, and thorough. You can’t ask for more.

I was mislead. I thought I was contacting my TV provider TDS for customer support. I was told I would be charged a refundable $1 but was charged $52. I can't seem to get to the right department to cancel this transaction. Please take care of this for me as soon as possible.

The check engine light on my tractor started flashing, the tractor went into limp mode, and with my scanner I found a P1801 Diagnostic Trouble Code which my scanner could not clear. The Just Answer mechanic did some research, and found an answer. To fix the problem, I had to find a Mahindra dealer who is capable of re-flashing the tractor's computer. The Mahindra dealer's mechanic called Mahindra tech support, and their answer matched what the Just Answer mechanic said - it was basically a computer software problem rather than any electrical or mechanical problems with the tractor. The Mahindra dealer re-flashed the computer, and the problem is now fixed!

Good service once we got connected as there was a technical issues on Just Answer's end. Would recommend the service to anyone needing help with any type of computer, mouse, modem, printer, and keyboard issue. Got expert help from the service technician as everything was explained thoroughly on how to fix/solve the problem I was having.

Asked how to obtain a copy of original SS4 filing was answered with instructions and information within minutes thanks for the service. The service was prompt and was easily accessible. Called the office and had what I needed quickly. I would recommend this service to anyone who needs assistance or advice.

I was told the charge for service was $5 and more than $40 has been charged to my account. I want the charges cancelled. No service was delivered to help my problem. I want the charges removed. The amount agreed to was not was is being charged and I received no satisfactory service. Remove the charges immediately! I have seen reviews of customers with the same complaint.

As an older woman, Registered Nurse for over 30 yrs., I didn't receive the answers I was looking for, because he stated that it wasn't a chat line, I should go take things up with my bank, and just all around didn't care. Didn't ask me any questions, seemed flat out uninterested, and took a long time to get back to me with his uninterested supposed answers. If he is supposed to be so helpful, and so professional, why wasn't he? I felt good about this institution, until I spent that measly $5.00 for that kind of miscellaneous advice. I'm putting my heart and soul into this business, and I got that as professional advice. Had I known what I was doing, I wouldn't have needed to speak with "a professional."

I called your service to get help. It wasn't very user friendly, finally speaking to a tech, couldn't follow what he was trying to tell me to do. Suggested I use Chrome instead and sent me the link. I'm unable to install that and now and the problem is not solved. Then I asked how much this service is....No ANSWER from him...Now I find out I've been charged $55 for nothing. I'm very dissatisfied with your service...1 star is too much.

I received a bill for services I never got no one called or answered my question. I found a dealer that I called and finally got my own answer. I believe this is nothings but a fraud type set up and if this cost of $45. Is not removed from my charge I may seek legal action.

I recently DEF fluid in my fuel diesel lines because of the experts at JustAnswer. I was told to drop the fuel tank and rinse out thoroughly. Thanks to their expertise. I was able to avoid major catastrophe. I definitely would recommend just answer in the future. The text are experts. It cost me a lot less for their advice than taking the truck to the shop.

Helped me figure out what was the problem with my printer. Very efficient response from my first telephone call. Had good follow up on the computer and when finished with the project. Printer is old and I will probably replace it within the next year. Prices for new printers are so low, I might change this one for a newer (smaller) desktop model.

The response was quick, very detailed, accurate and...Most of all...Helpful. In addition, the follow-up and check-in process to see if it was helpful and ask if there was anything else that could be provided to assist me with my question and situation, was on target and timely. I recommend this service totally. A really great experience.

They make it sound like it cost $1 to talk to a doctor then you get charged a membership fee but they charge the full non-refundable fee first AND THEN they tell you that the doctor isn't obligated to actually respond.

When I found JustAnswer, I must have had 1,000 unanswered questions. At first sight, JA loomed large at me. I tried, one question only, about my health. The answer was as expected as any, but full, complete and ‘doctorly’. I thought it was a good answer. From then, I was hooked. Since then the questions came, few at first, then more. I found that I was I was living in an unknowing world, full of questions. Justanswer changed all that. Thank you, Just Answer!

The person I talked to be an immense help. He walked me through the process, and it works. Thank you for being there for me. I was at my wits' end because I could not shut it off or reboot it and it was just setting there running, and I could do nothing to stop it but your tech helped me.

I was looking for a manual that was several years old for my Coby MP3 player. The associate provided me with the manual but gave me advise that some spam virus have been connected to the manual site and to be careful when downloading the manual. It would be wise to review and take notes rather than downloading the manual.

Information about an old case whether or not I can still get the state of Michigan to stand by the plea agreement. The attorney gave me all of the tools I needed to write a brief and turn it into the court. She was an excellent advisor, I would tell all who need help to contact her!

I asked why my dog eats her own poop. I got answers. The Vet was informative and gave me good advice on even a training method. She is eating acorns out of the yard and it is making her sick and pooping in her kennel. He suggested a muzzle in the yard to prevent her eating everything in site. An air horn to keep her from jumping on me. She is a big dog and one loud blow and she stopped jumping and knocking me over.

Francis was very helpful and guided me through the steps that were needed for me to fix my wine fridge. It was quite easy and did not take long. He checked back the next day to make sure that the repair was still holding. I would use this service again in the future.

I appreciated the quickness of the response from the attorney and the clarity of his answers to my questions. What didn't work for me was being automatically signed up for a monthly membership, which is why I cancelled it immediately. When I called about this, the person who handled my complaint was quick to respond and refunded my CC immediately.

For three months I tried to figure out how to get my premium YouTube and main Fb accounts back with no luck. The technician did both in less than ten minutes. He was very patient with my incomprehensible knowledge of computers. I would recommend this service. They can help with everything.

The gentleman gave me very clear information to thread an unfamiliar machine and told me where to get a part I need. He remained available to me until I was sure I no longer needed his help. I don't want to continue this service but I don't know how to end it.

My vet was closed because it was surgery day. My labradoodle re-injured a leg muscle and was recently put on a medication for seizures I needed to know if I could give the two medications together. I received a thorough explanation and answer in a timely manner! Callie was up and running shortly thereafter. Thank you!

They had not a clue what I was asking for. Then called me back and still asked the same questions then I didn't understand where they were going with it And still charged my car for 47.00 And didn't answer anything don't use them rip off And leaving this review. They are going to charge me but to save someone else money don't do it.

My problem was getting the cover off. For a long time I was trying to separate the two sections that are not attached to the wall. Finally, with help, I realized the whole front unit came off the wall. But it did not release easily. I struggled to loosen it.

Recently my 4-year-old Chocolate Lab went out late at night to do his business. We live in the country amongst many trees and critters. Armadillos, raccoons, opossum and snakes to name a few. My lab came home with a stick in his eye. I panicked. When I called these folks there our doctor's response was very quick and very compassionate. She gave me several options and led me to the facility best able to handle my emergency. I would never hesitate to use them again. In my book they are the best.

My dog swallowed a piece of my medication that was a controlled substance. I was terrified. He was recovering from anaphylactic shock from eating a mushroom just the week before. So my terror was doubled. This was the first place that came up when I put in for poison. They were quick and very helpful. Even though my son found the answer on Google I got peace of mind from talking to a real Vet. So thank you so much. Bob Dylan was sleepy but fine the rest of the day/night.

First they put me with an AI. After long time they put me with a tech agent. He ask me like a robot what like of dispositive I have, I told him iPhone and no more response … I request a call and nothing! After a time they change the tech and still waiting.

I've been working on cars on the side for years now. Sometimes you get a car to fix with a tough problem to find. This when I call Just Answer for help and get matched to a knowledgeable experienced mechanic. This time, I was working on a Subaru with a crank but no start problem, after performing ALL kinds of tests, nothing turned up. I called Just Answer, and a 30 years plus experienced mechanic on Subarus walked me through to narrow down where the problem was. It was a great experience, as always very satisfied with the outcome.

Dr. ** helped me with my Oncology questions and told me how the t Cell Leukemia could be causing my symptoms. So, I called my local oncologist and he had me come in for bloodwork right away. Dr. ** was the one that told me to talk with an oncologist about my symptoms since I had a lot of neurological testing already done.

Dr. ** was amazing in answering my question about dosage and tapering off SSRI. She reassured me and also let me know to reach out to a psychiatrist to really know dosaging, etc. Also shared her thoughts on that particular SSRI I am taking and how they usually work in terms of weeks to be in them, etc.

Great help with identifying my estate sale paintings. Super fast and knowledgeable. Thank you JustAnswer for your knowledgeable help! This cut my research time and gave me answers. I will continue to use JustAnswer in the future for my research needs. The quick response gave me confidence that I accurately knew the value of my art and was confident in the price I needed to ask for each item.

I was looking for an answer which I thought I was just paying $5 for. During this online process, I was also charged $55 for a subscription which I was not subscribing for. Please let me know how to get a my $55 refund. Thank for your attention to this matter. I will be looking forward to this information to this request.

My tablet was in emergency mode. We tried several things before getting it to come up with a list of tasks including factory reset. It is working great now. He was knowledgeable and courteous. I could not have done this without him. He stuck with me to make sure it was going to work.

The appraiser was pleasant, patient, and polite. I have no other appraisals to compare this appraisal against so my review is based on blind faith and Tyler's pleasantness, patience, and politeness. He seems knowledgeable, and with that many years of experience in the field I have no reason to doubt him.

I spoke to Benjamin **. He was so helpful and understanding, he answered all my questions, was a good listener and told me step by step what to do next. I was very impressed with his knowledge and empathy for our situation as it involved my daughter and my grandson who were not being treated fairly. What a great asset to your company. I would recommend him to everyone I know!

Richard was extremely helpful in my major efforts at trying to reach Google to cancel my NEST LABS account at Google, which I tried to cancel a year ago. Google charged me $240 on 8/14/24 for an account I haven't used in more than a year. Unfortunately, it's almost impossible to reach anyone at Google by phone or email. Richard suggested several new ways to communicate with Google, which I greatly appreciate. I don't know if I succeeded in canceling my NEST account, which probably won't be known for sure until next year.

Bank account was violated, charged unexpected different than the $5 stated. This is a scam, stay away. Must now cancel my credit card so no new charges will be made. Very upset at the unexpected charges made to my bank account. I called Marcus and they answered my question without a lawyer.

Andy was very helpful in walking me through an issue with YouTube. At one point, we lost the phone connection but Andy called me right back. I now understand how to handle this problem in the future. If any future problems arise I will know where to call. Thank you Andy.

Your website is extremely deceptive and is not at all clear that a substantial amount of money will be withdrawn from your account and would be monthly unless you cancel. What a fraudulent practice!! Please cancel any future costs to my bank account. I did refer your website to our state’s attorney general’s office.

I was trying to help my roommate Barry ** change the account he was getting his SS in and my computer was having a problem. Your representatives were being very helpful and gave me the phone # to call. When my roommate finally called, he said it was very easy for him to do. Please thank Michael and Lev for their excellent help. I was a bit overwhelmed so any problems might have stemmed from me.

My wife thought she was paying $5 to ask 1 question. Didn't realize she signed up for monthly charges until 4 months later. No texts or emails notifying of the charges. A scam. Feel robbed and cheated. Google has better answers for free.

It's a scam. I asked for assistance with a programming issue. They told me the cost would be $5.00 which is fully refundable. They withdrew $34.00 a min. later. They never did connect me with anyone to get my answer.

My question was how do I withdraw money from my Roth IRA without premature withdrawal penalty for a down payment on my first home. The CPA I chatted with, made sure I had my questions answered to my satisfaction. Honestly, at first I was skeptical I was going to get as useful of advice as I did. In the end, I was pleasantly surprised with how well my complicated question was answered.

I attempted contacted MicroSoft regarding a issue I had with their support site, in relation to a purchase I made by mistake. Could get no answer resolving my issue. Contacted Just Answer and was immediately given a phone number to speak with a Microsoft representative, who aided me in solving my issue. Thank you JustAnswer.

I ask my question, the note says $1 for my question, I get charged $56 and the answer person Ghosts me. Then he comes back and tells me to go and explain to Facebook why I think they made mistake. Your process is very customer unfriendly, and I find it very frustrating. This is not helping a person who is struggling with your tech.

I was having a problem with getting the glass out of the bottom shelf. The tech sent me a video which was so helpful. This is a great tool to have. Will be using it quite a bit I'm sure. The fact is I'm a single women that likes to take care of things myself. I'm not afraid of trying to fix things and not call a repairman.

Had a problem with the pilot light on our gas stove on Labor Day! Once I completed the sign on for assistance - Jarid O. promptly called me. Was polite, personable and patient. He assured me that this was a common problem. Advised a practical way to address it. And gave me a timeline to seek and actual appointment with a technician if it failed to resolve. True to his word the situation resolved on its own later that day.

Patient and helped me out so much! Helped me thru troubleshooting and recommended order no parts on a fridge that no one wants to service. Highly recommend. Beware before you purchase a Hisense drive in a small locale. Appreciate the service very much. I think I’ve said it. Yeppers. Alright. Tally Ho.

They charge you, make claims they tried to call you but my phone is on my side. No calls showing in my call log. Do not pay them a penny. They are a scam. Wasted my time with being on this site for them to charge me and play games.

I was having trouble with my washing machine. I called and talked with a technician who helped me run through some tests. He said it was probably the control panel interface. I could buy a new washer, or get a reconditioned part. I opted for the latter. The part was here two days later, and with the help of a video that the technician sent, my neighbor and I installed it in half an hour. MUCH less than the cost of a new washer! Thank you!!!

The expert reviewed my question and asked how much I was watering? Advised a slow trickle for 45 minutes a week. He suggested my trees are being under watered. I increased the trickle and time to 60 minutes. I looked at my water meter and for 10 trees used over 1000 gallons of water. If this does not work then I will be asking for next steps.

I asked about a place to send an ailing camera. Your tech asked me all the right questions and directed me to the right repair shop. There was no pressure and my camera is on its way to the shop. Your rep was most helpful. Thank you for all of your help.

I was under the impression that the $1.00 fee explained in description of the service was all I would be charged. I was shocked to see a $55.00 charge appear on my credit card statement. I posted a 'disputed charge' claim with my credit card. I strongly urge people NOT to use this service.

My rabbit had GI stasis which can be lethal and I had taken her to the ER twice. It's very tricky to treat and I needed advice in the middle of the night. The second call did take awhile, but still, they gave me good guidance and it was very reassuring to talk to a specialist as not everybody treats rabbits. They were very kind and patient. I've used the service before and I find it indispensable. My bunny is healthy again! Thank you!

Guy was kind, patient and fast to find answer to thermostat. Honeywell, however told me I would be charged $5 and then they would take it away and I was charged $36. I will try to contact Honeywell if I can find who I talked to there. I would use Justanswer again. They do have professionals to answer questions.

I give this 5 stars because the technician I communicated with was straightforward - call a pro. After an assessment, that was the advice, and that's what we did. No time wasted. The repair visit is scheduled, and I'm taking advantage of the situation to give the fridge a thorough cleaning.

I applied for a search on a lady in Ariz. I met and had her home address via passport and they mentioned someone in Ariz. in a city I've never heard of... I told them I did not want to review a search I knew wasn't correct so they refunded my money and I am satisfied and will close on the matter. Thanks.

My Just Answer guy was awesome. He helped me locate the part I needed to replace!! That’s all asked for! Very professional and friendly! Can’t wait to contact MA again in the future. I’m sure they will be ready to help with my next car challenge. Thanks for all your help!

Received a call within 5 minutes. Diagnosed problem with car and provided temporary and permanent repair in 5 minutes. Was able to take car to service station and tell then exactly what was wrong and how to fix it. Issue resolved and was driving my car with no problem in less than 24 hours.

I was frantic because my dog Noot hurt herself and of course it was after hours for a vet and the closest emergency vet is an hour away and the other one is almost two hours away. So I found Just Answer through Copilot. What a blessing this find was. I told them my issue and they assigned me Dr. Paul **. He assessed the problem and stayed with me for two days, asking me if, how, when, what was happening with Noot and me. The support was exceptional and personal - like he was right with me taking care of Noot. Just Answer knew exactly who and what I needed and Dr. Paul was a God sent. Thank you both.

Just want a copy of my benefits letter for senior housing. I could not sign on to SSA because of the authentication--the phone number was wrong so I did not get a code and could not sign on to correct it. The website is difficult to navigate so tomorrow I will call one of the telephone numbers. Mr ** tried --it was not his fault.

Got text response, ask for phone response. Could not get phone connection, call comes in as spam. Also, Not told this was a automatic renewal at $34.00 per month... CANCEL. CANCEL IMMEDIATELY!! CANCEL. CANCEL IMMEDIATELY!! CANCEL. CANCEL IMMEDIATELY!! THIS SITE IS A SCAM!!!

Very prompt & thorough help. The vet basically told me what the internet said but it was reassuring for sure. My only problem is it says there’s a one time 5$ fee which is fine but I was charged 5$ and then 35$. I don’t appreciate the extra charge. I would use the service again if there weren’t extra charges.

A security system was really stepping up its game haunting me to rejoin and how many viruses I had. Richard, in one quick minute helped me. Ad gone. What a joy to know that We have help. Soon everyone I know will be introduced to this amazing help from people who know.

Charles was the tech who walked me through my repair. He was very helpful! Seems to have good knowledge of my product and stuck with me through the troubleshooting process. He was very prompt in responding. Gave me the confidence to do it myself and the repair was pretty easy.

This week I had a 2nd experience with Just Answers. The first time I needed assistance from a Vet and this week I needed quick advice from either a ophthalmologist or optometrist a few days post op after cataract surgery. Both times the vet and eye doctor were quick to respond. Both times the practitioners were able to offer good advice and put me at ease, saving me a trip to the Animal Emergency Clinic on the first inquiry and saved me a trip to the local Eye Hospital ED. Both the vet and eye doctor were very kind and compassionate regarding my concerns and as completing the sessions, each said that I could request them again if I needed any further assistance later. A great service to have access to particularly after hours.

Dr. ** did an amazing job at getting as much info as she could have my cat and gave me clear instructions on what to do and expect after he ate a plastic piece. Because of her, he’s now doing just fine and I didn’t need to take him on a trip to the vet.

Good answer. Tech will get back with me with more information. I was satisfied with the answer. I was asking about the BTU ON a 20000 watt generator. And about using the correct regulator. It appears that this will work with my situation. I will give this a try, I believe it will work completely.

My husband and I were a couple hours into our family trip. We noticed the top right corner of our windshield had popped out of the gasket. The technician that returned my call was wonderful. He verified each number he was giving me of local business to help in the local area we were stopping at. It was nice to have that friendly, calm voice on the other end of the phone. I would take just one more of him any day of the week and twice on Sunday.

I was impressed with how quickly Just Answer resolved my issue with their fee arrangement. I didn't read all of the small print so I didn't understand how I would be charged. I thought it cost $1 to sign up for FREE advice, but was charged $46. Just Answer was kind enough to delete the $46 charge.

I information the guy told me for my car I already knew what he had told me, I thought it might have been another problem but it wasn’t. Also I think you all should tell the customer the price of your service before you purchase it. I think it was a little expensive but that’s alright. I need the answer to a expert even though it was the same thing I already knew but thanks anyway.