JustAnswer Reviews

I have been using JA for few years now! I have a booth at a antique mall and I always use them before and after I purchase items! I have many favorite appraisers I use and they are always very quick with answers for me! On the plus side, it doesn't have to be antiques it can be a question about pretty much anything!

Young Poodle may have swallowed possible leather protectant. Called and received professional advise within minutes from the Veterinarian by phone. Preliminary questioning online by the vet tech prevented a lot of repeating ourselves with the same information. Great job, very efficient speed in resolving the problem. I will definitely use the service again if there is a problem with our pack of dogs!

Brian was very helpful and walked me through a quick solution to my problem. My experience was very positive and I will use this service again, if needed. I was running into difficulties with setting up a new app on my Chromebook to use Microsoft teams, and Microsoft was rejecting my passwords for my own accounts. We had it all fixed in 10 minutes. Brian was knowledgeable, patient and thorough.

Robert ** was very informative and honest in his assessment of my employment issue. He was clear and concise in what steps I needed to take in pursuing my complaint with a previous employer. I wish he was a practicing attorney in my home state. Without a doubt would trust his knowledge and experience.

My dog ate some peanuts. My bad. Just three shelled and skinned but salted. My bad again. I was surfing and realized I had read the post and realized the internet said unsalted not salted. Vet recommended just to keep an eye on him. Tucker is just 10 pounds, havanese and mini pin mix. He is fine but was scary for a couple of hours. Thanks for your recommendation. You let me be responsible about the ER visit, being it was Sunday. I opted to just closely watching Tucker. He is fine.

I had a terrible experience with this company. I thought I was connecting with someone from the webpage I was on and agreed to what I thought was a $1 charge for an answer. Frustrated and needing information, I reluctantly agreed. Turns out, it was actually $55, and I was unknowingly signed up for a $55/month subscription. The answer I received was completely unhelpful and not worth the money. When I realized I was being billed monthly, I contacted them to cancel. Despite this, I noticed two months later that I was still being charged. I reached out again, canceled a second time, and asked for a refund. Their customer service was unapologetic and flat-out refused to refund me, essentially saying, "too bad, but now you're officially unsubscribed." Their business practices feel deceitful and predatory. I would not recommend using their services to anyone. Sketchy at best, and a total waste of money.

My dog got his paws on some caffeine which is super toxic for them. My veterinarian definitely helped, he was quick and gave me multiple solutions to the problem. Which helped ease the stress of worry. I would definitely use this service again as it provided me with sufficient knowledge and solutions for my dog's health, Thank you guys so much!

This is a new motorcoach for us and We were having heating and electrical issues. As we were not able to get in contact with the manufacturer, we contacted JustAnswer and they put us in contact with Robert. Robert went above and beyond to help us locate the problem. Very friendly and understanding of our issue.

My dog was having an allergic reaction from an unknown cause. Dr. ** gave me advice on care for swelling and responding to vomiting and soft stool. I appreciate the help and concern provided, it has helped with my dog's reaction. What I appreciated most was that the service is provided when the vet wasn’t open for the day yet. It gave me relief to have someone to talk to and not feel as scared after. I really felt like I was being heard and I would make it a point to call again if needed.

Our GE oven kept turning off after it got to temperature. Signed in to JustAnswer and they helped locate the problem right away. Awesome experience with their service. Now I know where to go when I need help with our appliances. This helps trying to guess what’s wrong. Two thumbs up here.

Zero stars. Zero stars. Zero stars. Time waster. Ridiculous and stupid. A complete waste of time. Not helpful at all. Please refund my $1 immediately. And this is another waste of time. I will definitely report to the Better Business Bureau. Waste of time. Waste of time. Waste of time.

Luke did a fantastic job of educating me on the piece I was inquiring about. Learned some great history about the piece. All that being said, knowing the history and the value, we are going to keep it, clean it and display it.

Was breaking thread when I was trying to quilt on my quilt top. I tried everything but no fixing it. Charles came on and gave me some suggestions and they were spot on. It started working perfectly. I recommend him for any of my sewing machine repairs in the future.

Received refund after receiving my rating.

I had made adjustments for visual contrast and hit Smart Invert wry which changed the appearance and made reading easier BUT made colors bizarre and video and online photos looking like negatives. She told me what steps to take to correct. That worked. While in the chat I received a decline from credit card for $46. I did not authorize anything beyond the $1. Please cancel any membership or other service as I did not authorize any additional charges.

My mom gave my poodle chicken that had been cooked in onion soup. He became very sick with diarrhea, vomiting, as well as, very lethargic. I contact JustAnswer and was immediately connected with a knowledgeable vet. We are on the mend. I won't hesitate to use the online support in the further and will recommend the service. Thank you for your support!

My recent vehicle purchase didn’t have an option that I was used to so I asked Anthony P if it was possible to convert it. He said it was & listed the components necessary. Based on that info I figured the cost would not be worth it. This helped me not to bother pursuing.

Feel I was misrepresented, thought I would speak with a lawyer. NOT, talked to a regular intake person and was told was $5 then what was not told was the membership fee of $60? So $65 to talk to lawyer? Go figure. Whoever I spoke to could I could have Google or used AI as NOTHING was new.

Dr. ** was outstanding. He was empathetic, didn’t rush me. He was patient and listened and asked good questions. He was responsive, clarified his recommendations, listened when I repeated them to confirm next steps. His guidance made sense to me and was reassuring. Importantly, I could understand him perfectly. I will ask to speak with him again for f/u. I trusted him.

My dog had surgery on a Friday to remove a mass from her leg. Apparently, the surgeon wrapped the bandage too tight and it cut off the circulation in her paw, causing her foot to swell to twice its normal size and be cool to the touch. However, because it was a weekend (and a long weekend at that), I couldn’t get in touch with the surgeon or her normal vet to ask what to do. I could have taken her to an emergency vet, but I wanted to avoid that if possible, so I turned to JustAnswer. The vet told me what to do to relieve the “tourniquet effect” the bandage was having on my dog’s leg and paw, and continued texting with me throughout the afternoon to check on her progress. I was so grateful for the help, and the price and time spent was significantly less than an emergency vet would have been.

Did not display any knowledge to solve my problem. He simply gave me a Microsoft telephone number then suggested online action I had already tried. I need an expert on the phone. Best case would take control of my PC and fix to prompt or walk me through the solution. This person was zero help.

Gate stopped halfway open, and system went inactive!!! Tech walked me thru the process to get it working over the phone. He was calm and methodical working thru the reference manuals on his end. Tim is a very professional technician! Great customer service!!! I will recommend this to my friends!!

Horrible. Took money with sneaky tactics and say they will give it back but I haven't seen it. You will be way more upset using these guys. Do yourself a favor (and please listen to me it's true). Do not use them. Save yourself the anger. Trust me not them. I would have gave them 0 stars if it would let me.

With a dog that gets into everything he regularly leaves us questioning if we should be taking a trip to the emergency vet. Decided to ask on this app for the first time and it was such a blessing! The vet we spoke with with helpful, kind and information, and I really appreciated that he checked in twice with us the next day and really reassured me throughout the entire situation. I am wishing I had given this site a try sooner and will be keeping it in mind for the future.

The dog I’m sitting got into a roach trap. As always I went to the internet as it’s telling me that the dog needs to go to the vet and the worst possible news. With one phone call all my worry went away. There wasn’t enough of the active ingredient to do anything for her weight but maybe make her throw up. THANK YOU SO SO SO MUCH.

My LED screen was showing a light I had never seen before and from what I could find on YT it seemed like maybe it was dangerous. But, after talking to the Appliance Technician it was always supposed to be on, when the oven was on. There are some other things going on with my control panel that indicates it is malfunctioning. Dino, the Tech I spoke with even sent me my manual because it did not come with one. He checked all the sites and looks like the model is so old there are no replacement parts which is helpful to know that I need to plan for a new oven. I am grateful for the peace of mind that it is not dangerous, but it is on its last leg and this is my warning to get prepared.

Adam was awesome. Spent a lot of time troubleshooting my system and saved me from sleeping outside in the doghouse from my wife. He was very patient and went through the entire inside unit trying to find out what is wrong with my heat strips. I would not hesitate using him and the app again if I ever have any issues in the future.

Randall was excellent and very professional with taking me through a step-by-step wiring required with a new digital controlled AC unit from the old analog unit. He was very helpful and knowledgeable and patient as we figured out the wiring together. This took some time and it was helpful to share pictures.

I tried to use Just Answer for a question about an outboard boat engine. The mechanic they connected me to was clueless about my engine. Was of zero help. I've tried repeatedly to get a refund with no help/response whatsoever.

I was skeptical at first, but then when Emily called me, she was truly concerned and addressed all my questions. She put my mind at ease and she told me what to do to make my dog feel better. I was very pleased with the overall service I would definitely use again and definitely recommend.

Could not receive call -- no connection. Please send text tomorrow. I am not working on this anymore tonight. I am not working on this anymore tonight. I am not working on this anymore tonight. My phone is not connecting. The message says no connection for voice messages. What...What...What... I need some additional information. I am out of things to try!!!

Blake helped me a great deal tonight in resolving my issue. Thank you so much. It is good to know this service of JustAnswer is available for solving issues such as ours, and is on-line for people to at least voice their opinions about inefficiency at the US Post Office. Appreciation is important when you are not sure of proper procedure to voice an issue about businesses not carrying the respect for their customers, so for that, thank you.

BrandonESQ did a very good job of answering my question and gave me great assurance that we are in no danger from this case. He went through the various elements that must be met by Oklahoma law for this claim to be made. I've taken his advice and documented the legal stipulations for this claim and the reasons that these have not been met. We will also formalize the lease to have it documented in the Board of Directors Minutes.

Incorrect fuel pressure info given. He said 15psi my service manual clearly states 55-60psi when cranking. Then call dropped and no return call. Was charged 30$ when it said 5$ along with multiple text and spam emails.

Crazy fun running on the frozen golf course with his boys my dog broke a nail down to the quick. Nervous if I should take him to the ER vet or not, I emailed for help and got the fastest and very helpful response so I am not an anxiety ridden dog mom worrying about her fur baby!

I just now answered survey questions dealing with my experience with Harish ** and doing so reminded me that I had never answered survey questions about a prior experience I had. The name of the attorney helping me is Angelo **. I was completely satisfied with my experience with him and in fact was impressed with the depth and thoroughness of his answers. I ran his answers by a friend of mine who is a business attorney working for my prior employer. He’s a super smart guy and he was equally impressed with Angelo’s answers.

Trying to find my pallets of De Walt tools and my pallet of electronics...sent by China Post...ordered on December 19th and 1 January thru Facebook ($40 for both large pallets each and pallet of electronics ($29+). Want to know where they are... all I got was send email to China Post.

Dr. ** was very kind and caring. Had some great advice for me and gave me a little peace of mind when it came to the concerns I had about early possible perimenopausal symptoms/heavy menstrual cycle. She was amazing and I would definitely recommend her for further medical advice.

While in the process of transitioning to a new iPhone 16 Pro, experienced problems with Gmail account propagating. Apple had me change my Gmail password which resolved the issue. In the process I found that my Gmail account on my Windows 11 laptop would not work. Taking the recommended path to remove and create the Gmail account again on Windows Outlook, I could not get past “something went wrong” errors. I enlisted the help of JustAnswer and after a few initial attempts I found Andy ** who attempted to direct me how to resolve the problem. I was not able to fix the issue until Andy took direct action on my laptop, restoring Gmail capabilities successfully with all my folders and emails. What a relief.

I was very, very pleased with this expert knowledge about how to check for various things and try ways to access my Yahoo! Mail. He finally found the issue of the PN box had been clicked on my security settings. Thank you very very much. I have spent many hours trying to fix this and was very frustrated and ready to take my computer into Staples and I believe they wanted to sell me a computer. Thank you for being there.

Getting connected with chat was quick and easy but getting connected with the auto mechanic via telephone was a bit of a struggle but after about 15 minutes we finally hooked up and Roy was very helpful and knowledgeable in answering my questions and concerns. Roy even sent me information through the chat line which helped me in determining my issue.

You charged me a total of $55.00 on my credit card for a phone call. Can you please credit this? That seems to be a bit much for a phone call. Thanks for your help., I hope to see a credit this afternoon. Have a great day.

Steve had a complete understanding of our issue and gave us expert advice along with links to Amazon for the exact items we needed to solve our issue. He was knowledgeable in his field, pleasant and professional in his service. We enjoyed using this service and we would definitely recommend JustAnswer to a friend.

My washing machine was showing the letters LF on the screen and I reached out for help. This connection was fast, easy to understand and worked! The gal who answered my request was ON IT! Matthew was the tech who walked me through the process on how to improve my washing machines functions and it mostly worked, I will reach out again soon.

My issues was in regards of an incident that has cause me mental distress. I found this site this site. I was skeptical but i tried it anyway. I do not regret. It is very effective and easy to use. The lawyer was very knowledgeable, very pleasant and he answered all my questions without any hesitation. I def will recommend this site for future references. Once again thank you for all your help.

I received more information from Just Answer than any other website I've been on. Thank you for your help. Now I know where to start looking to get his PSIR corrected. I couldn't be more pleased with y'all's help. Thank you so much. You were more helpful than any other website.

Very pleasant to talk to. Helped with my problems very quickly. Made sure I had the number written correctly. Most surely tell a friend about your services. Very knowledgeable advisor. Outstanding variety of services plus your personnel know their resources. Just a great service for the price. Well worth it.

Sometimes pets do crazy things and we just need someone hold our hand through it. That’s what Dr. ** did. He advised me and followed up the next day to make sure my sneaky little pups (they are 6 but forever my pups) were OK. I knew exactly what to look for if an emergency trip to the ER was needed, but thankfully there wasn’t. My toy poodles, Coco and Chanel, have survived another one of their sneaky shenanigans, without a late night trip to the ER.

The service was fast and efficient. Thank you for you being patient, curious and your assistance is appreciated. This is the type service customers need, service that is reliable and valuable in our country. The paralegal was knowledgeable. He knew exactly what was needed to be done and he made his recommendations and I am so satisfied. Thank you all for what you do, this makes life so much easier.

Called to troubleshoot error code on start up of a new Kitchenaid dishwasher. Error was clean filter came on upon turning on machine. Was advised to count the blinks which was 9 blinks which indicated blocked drain hose. Told them drain line was open, not kinked. He suggest it was an equipment malfunction. Service needed to be called. On one last attempt, I decided to blow on garbage disposal end for patency. I discovered I had failed to knock out plug on garbage disposal. Thanks for the help, I believe it went both ways, lol.

Perry told me what to try first then if didn’t work try second procedure!!’ Probably saved Amberly’s life. Now she’s out on the porch being her usual aggravating self, barking wanting me to jump up and let her in!! I am over moon grateful as she is my handicapped daughter’s dog!! Thank you again Perry.

I’m so grateful this service exists. Being able to speak to a real person/veterinarian within minutes to answer your questions and help you to calm down and deal with the situation, is amazing! Saved my Mickey! And saved me what probably would’ve been $1k vet hospital visit. When you call the vet office, they always tell you “bring him in” and most times there is something you can do yourself. This is an amazing service that provides professional advice at a nominal cost.

Never got a phone call, got a text someone would be calling me. Never happened!!! Very disappointed, still have an unsolved problem. My advice to you, "Just do what you say you are going to do." I also reached back out to see if someone would still be contacting me, haven't heard back from that either!!!

After searching the LG site for help and resources, I was directed to a technical representative who determined that the filter housing needed to be replaced. He sent me a part link and a link to a video that explained how a DIY person could complete the removal and installation. He talked me through the process briefly and convinced me I could handle it myself "if I was handy at all." 'Nuff said! Yesterday I completed the task - really very consistent with the video. Only one place I had to go a bit on my own because my older house has only a copper line coming in with no local shutoff. At least for now, I've got no leaks in my water filtration system.

Helped me understand what I need to do with my husband estate to keep it out of my greedy mother in law hands. I had trouble getting my late husband's dogs back from her and she’s been trying to access his financials like work benefits and so on. Was very thorough on the whole process about what probate is and how to do things the legal way as far as managing the estate and getting the dogs back. He sent me notes too and how to go about things. Amazing customer service.

Iowa was very informative and gave me hope that this situation can be resolved. I appreciate his candor and he validated my concerns and put it into words that lawyers should have good work ethics esp when people seeking their help are not feeling too great that they need a lawyer in the first place. Thank you so much Iowa. Sorry if I’m not spelling your name correctly.

My doggie ate a lot of chocolate. Was not sure what to do. They got back to me promptly. Asked some pertinent questions. Gave me the answers I needed. Which helped with my fears. Very satisfied with the service I was provided. If needed would use again. Well worth the money. Saved me from a lot of heartache.

I was at wits' end regarding, legal advise with regards to my attorney not keeping me informed, and I sincerely believe that his office has been advised to not pass on any information regarding my case or claim. The attorney your organization referred me to pointed me in the right direction with this matter.

On January 5th 2025 I asked for help from a Home Theater technician. Once my demand recorded, I was supposed to be reached by HT Technician if I agreed to pay the amount of 2$ ''fully refundable''. But immediately after my demand was written on the JustAnswer site, the conversational Bot wrote to me that a Veterinarian would contact. So I advised by writing on the site and immediately, so before any service was given to me that I was IMMEDIATELY cancelling my demand, that I would not pay the 2$. But on January 5 2025, not only the 2$ transaction was deducted from my MasterCard, but ANOTHER 66$ transaction was deduced!

I couldn’t get into my computer as the password wasn’t working. So, I reached out for help. Was connected to a helpline and in troubleshooting we figured it out! I continued rearranging my password, leaving a few “new” additions I made for extra security, which worked! Thanks to your support team!

Alexander was very pleasant in his delivery and thorough in providing information regarding consumer protection. I am confident that I can move forward with the next steps to resolve my issue regarding an easy pay loan scam being played out over the phone. Alexander explained a brief overview of the ins and outs of how these scams work and what I can do to actually ensure that I am not taking advantage of.

The Attorney ** was Excellent in his explanation to me about my situation pertaining to the law. He was very thorough in his explanation and he took the time to listen to me and he looked up what the Law is at this time so I was able to understand. I definitely will use him again. Thank you Scott!

I had a problem with my iptv not loading the tv portion and just answer regulated my issue in 5 min. Excellent service. They are knowledgeable, fast and courteous. Also the best thing is it's all by web texting so no waiting and listening to bad music. Will use them every time I have an issue.

After explaining the problem we were having with 2 tv's not working correctly, your service technician, Ron, was a great help pinpointing the fact that one television was connected to the wrong HDMI plug. He was very professional, and helpful in his perceptive problem solving. I would strongly recommend him to any Verizon customer.

I was connected to JustAnswer somehow while I was supposed to be chatting with someone at DISH Network. I was told by this "someone" that I would be charged only $1.00 and it was refundable. The person who took over the chat was no help whatsoever. My initial understanding was that I would be charged $37.00 per month unless I canceled the service. I canceled within 2 HOURS of my online chat. When I looked at my bank account, I had already been charged the dollar AND $37.00 too.

I was unhappy about the value, as it is over 100 years old. But mostly I wanted a bit of history on my item. Wanted to know where it was made, if it is porcelain, The set has a family story but no history. Yes you can buy my set new but mine is 100 years old. Anyway, overall I got some information.

My credit card was charged $56.00. Be careful using this site!!! When I gave my card number it said I would be charged $1.00. When I checked my credit card statement it was charged $56.00. I am very unhappy. This was for someone to give me the phone number of Venmo.

I've heard mixed opinions about the size difference of my two Shih tzus to mate. I spoke to Dr. Sandra and she was upfront and sincere in her thoughts. She helped me make a decision that could be saving my beautiful dog's life. I would definitely use this service again if I had any issues or questions.

Nick did a great job answering all my questions and provided valuable insight into what would occur if I did hookup with converters and ROKU. I appreciate his honesty and straight-forward answers. Older electronic devices used component, RCA, Composite-S, Optical, etc., and simply do not marry up to the newer tech HDMI, WiFi, Bluetooth stuff. This is too bad - be nice if there was a way to interconnect between old and new maintaining great video and sound. Thanks Nick.

I needed questions answered on the recent repeal of WEP and GPO. All of my questions were answered. This was so much easier than going through Social Security administration to get the answers to several questions I had. After I asked all questions, the lawyer followed up the next day to see if I had more information to clear up!

Very good advice and in detail. Received an Amazing and perfect letter with all the relevant details and all the legal words that need to be on a letter this way.. so will be sending it to the condo soon. Will definitely need to help and advice when I get a response.. Thanks so much! Definitely would recommend your services.

Dino was able to tell us how to reset our dishwasher and also let us know that the door latch may need to be replaced. He took us through the steps necessary. And, he checked in with an email that reviewed the steps necessary to reset the dishwasher. Many thanks, Dino!!

These people are nothing but scammers. The chatbot tells you that it only costs $5, refundable fee, and once you give them your credit card info, the next thing you know, they charged my account $46. They kept trying to tell me that at the top of the credit card info it shows that you are also signing up for membership. That is bull. It never did show that. I even had a copy of the credit card info that does not show that. Beware. DO NOT GIVE THEM YOUR INFO. THEY ARE SCAMMERS.

Our large dog counter-surfed and helped himself to a bunch of grapes. A very serious situation. We had already induced vomiting when we talked to the vet but she was still very helpful with information and advice on what to do next and was also very good at calming our nerves.

After several fruitless and truly maddening hours with Yahoo and Cox, tech Eric calmly walked me through the required steps to recover my correct email address. Thanks to him I am now answering or deleting 2000+ emails. Bless you, Eric. To achieve this success he explained I needed to download WhatsApp in order to receive a verification code. This was the missing no one else had shown me.

We needed to get the value of a mantel clock we wanted to sell. All our questions were answered and the gentleman was very kind and thorough. He gave us information on the value and how to operate the click. He also followed up with another email to see if he had answered all our questions.

I needed some advice on value of my artwork. I received very prompt responses and was teamed with an expert that fully understood what I was trying to accomplish, and had amazing advice for how to move forward. As a professional artist, it is hard to ask questions about my work. Especially when I'm trying to protect the knowledge that I have from people that would take advantage. I am very pleased!

Before speaking with Kenneth, I didn’t know what legal channel or attorney to seek help with my situation. Kenneth was super patient with me as I tried to explain my situation. After assessing what I’d need to do going forward, he gave me great resources to seek out, what points I should make when hiring an attorney and the right type of case I may have. He reassured me that seeking legal help was the right way to go about finding a resolution and that I probably do have a strong case given the documentation I can provide. He definitely eased my confusion and concerns.

Randall was very helpful in analyzing our problem and advising us of possible solutions. We determined that we are unable to make this repair ourselves and will need to hire a professional to deal with it. Hopefully, he will be able to handle it. Thank you very much for the assistance.

I called when my son’s dog discovered my husband’s new bag of salted caramels doubled in another bag. Good nose! I very much appreciated the conversation and advice I received from the on-call Veterinarian, it was comprehensive and caring. I would definitely recommend this option for the peace of mind it gave me.

Andres answered my question about inheritance taxes in California and tax write off’s for costs of selling a house. Andres answered my questions AND explained applicable California real estate laws. Andres was incredibly thorough in his explanations. He offered lots of extra information! California laws can be so complex. I’m SO grateful I got Andres as my Expert.

Did not get any resolution. Spent most of the time downloading a zip file which had no bearing on the issue. I will not call again - seems like you should have recommended someone with some more experience - printers are pretty basic. I think a charge should only apply if you fix a problem.

I have an original oil painting and wanted to know what the value of it was. They were very helpful and I was very pleased with how they were able to find out the value of one of my paintings. They were also able to give me some sites that I could sell them on. I recommend them to be able to help you with your inquiry.

I was on a chat with Interval International. It was suggested that I speak with a person instead of an internet chat. I was told that I would be charged $1 (fully refundable). JustAnswer didn't solve my problem but charged me an additional $60 for a membership that I did not want!

I was planning a direction which would have wasted a lot of time and have probably been time barred once filed. Seth read the FRCP rule I was planning on using and helped me understand the rules. He has also helped me understand the importance of having a much better understanding of the FRCP. That is my goal now. I am grateful for the service. Real voices Trump a computer.

She gave recommendations for dog treatment and further feeding instructions for now and also medications that will be helpful and dosages and intervals to give him. He is doing much better now. She really put my mind to ease as I was going crazy and he's my best friend. I highly recommend her as she seems to be very knowledgeable, very patient and understanding.

It's Sunday and all the vets are closed so we were freaking pit a bit until I stumbled on this. Now we have the knowledge to calm down about the rash on our husky’s face and a treatment that gives us confidence that she’ll be good until we can get her an appt. Thank you Veterinarian Thomas **!

My 20-lb male chihuahua got into an ung(u)arded pkg of canine Heartgard and ate two. Vet said the medicine might cause vomiting, but the dog should be OK; monitor for unusual behavior. That was great news! I'm pleased with the availability of professional veterinarian opinions in an emergency! I trust these knowledgeable practitioners!

My concerns were addressed very quickly. I was in panic mode and she called me down and gave me an answer that made me feel so much better. Just wonderful service and very sincere, compassionate answers. I felt so relieved and it made my day. I would highly recommend this. I have paid a much higher fee for a service similar to this before, so this was amazing. Please use this service. You will not be disappoint.

I needed help adjusting my settings and help on what was causing my fridge to leak. He gave me all the info I needed to correct both problems. He was polite, easy to understand And patient. He gave me temporary measures and the permanent fix. I would recommend him to anyone who needs advice.

I spoke with Dr. ** and he was informative, patient and took his time to explain the answer until he was sure I understood. Thank you Dr. ** for helping me find an answer to a question I looked high and low for. I will not hesitate to use JustAnswer again in the future. It is a great way to get the answers you need right away.

Amir was very helpful. There was no problem, just mechanical ignorance. Issue solved after several minutes of discussion. I just needed to know how to remove an oil filler cap cover or cowling. There were no pictures or directions in the owner’s handbook. Weather was very cold and I did’t want to break any plastic parts.

My favorite chicken got sick, and Dr ** spent a good 45 minutes answering all my questions, late on a Saturday night. He was extremely compassionate, knowledgeable, and caring. I can’t thank him enough, he was literally a lifesaver! Big hugs from Dani & Taylor Swift Marie Denise to him. 💖

Overall extremely satisfied with this app. Answered in a timely manner and took certain persons involved in my situation into consideration such as my kids. I will use again in The near future for any legal advice I need. As for my legal matters, I'm overall satisfied with their answer,,.

I was sent to this site through Facebook while I had a legal issue with a purchase. I thought it was Facebook answering and later found out I was charged 55.00 for the advice I received which did not help me at all. Then I found out I was signed up for a membership continuing the 55.00 charge. You need to beware of the hidden membership that must be in the fine print. If I had received good advice it may have been different. Stay away from this website.

Microwave runs fine when cool. After it was used for a few minutes and another item was placed in to re-heat the entire unit loses power. Eventually the power comes back with a PF code. Sometimes it will then work, but usually fails (loses power in 10 seconds or less). When I opened the case on the microwave I discovered the connections to the temperature sensor on the magnetron were burned/melted. ** gave me number of suggestions of things to check - From his suggestions I believe I have a bad temperature sensor. Everything else he suggested checked out OK (i.e. Fan runs properly and temperature test was spot on). The sensor itself feels much hotter than the metal support it's mounted to.

Anne was very helpful, and patient with my difficulty in uploading my photos. She was able to identify the maker of my item, give me an estimate of its value, and tell me what other pieces would have come with it in the original 'set'. I'll definitely mark her as a Favorite, and work with her again.

I had three different spa like covers. I checked the instructions and there was nothing there. I called and Andrew texted me back. I hate texting so I am assuming that Andrew is some form of AI. If not accept my apology Andrew. Andrew sent me a picture of something online with the description of what it was and lo and behold it was the right thing with the instructions of what to do with it.!! The instruction booklet should have a little more rewriting. Thank you very much.

Used the voice search to find the movie -- and it immediately said I would be charged the $19.95 full rental fee. I was only trying to find an actor's name in the movie!! Please delete the charges!!! They are faulty and incorrect -- otherwise I will call the Better Business Bureau!!

What a great site to be able to talk with a vet with concerns of your pet. My dog ingested rat poison and no veterinary facilities were able to see her so I contacted Just Answer. Spoke directly with the vet and he walked me thru all the interventions to correct the problem. I can’t thank you all enough.

Was told a $5 refundable charge would be assessed. Then when doctor came up a message stating the doctor could not prescribed anything due to site policies. I was charged $46 for nothing. All he did was ask general questions and then tell me he was sorry I was feeling so ill. I ended the chat.

I got very good information that I was not too sure about, but now thanks to your firm I feel a little more secure about my situation. Thank you again. The attorney told me about ad litem which I knew nothing about which was a great idea. So again Mr. ** thank you for your time and patience.

My two year old Corgi was throwing up pink vomit. I was very concerned and almost took him to the emergency vet which is very expensive. I received a phone call from the vet within 5 mins. She asked numerous questions and after evaluating my answers she didn't feel it was an emergency. She gave me instructions and told me what to watch for. She saved me a lot of money and my dog is doing great!

I was concerned because my poodle hadn’t had a bowel movement that I could find in like two days. I was told that as long as he wasn’t vomiting, acting uncomfortable that he would be OK for now. After being told that I was sure so asked about it again and was given a second veterinarian at no charge which told me the same thing. Everything turned out fine. I appreciated that they Gave me somebody for a second opinion without charging me.

Dr. ** took her time to explain to me how Koda's treatment works (I was unhappy with his vet's handling of his giardia's treatment) and gave me great advice which I took and shared with my dog's own clinic vet. I absolutely love this platform. Had I reached out earlier, my dog would have been much better.

I am so grateful. The different aspects of my situation has been so difficult and stressful but mostly I felt alone. The feedback keeps me feeling I can get through and if I must start new I can. I am glad that all these attorneys are here. Thank you. You have no idea how u are helping me and my family. Mainly my little ones

Mark P. was thorough, fast, polite, and came across legitimate appraiser that I would trust. He responded quickly and explained why the dollar value was listed as such. He used terminology that will be useful going forward. I will use this further in the future for any other coin or antique estimates.

I wanted to know if my Canadian bill had any more than face value to it and I had my answer within 15 minutes. It was a very fast service and I would use them again. If you need anything appraised in a timely matter this is the place to go. Thank you for your service

Was running on black cartridge, told to replace cartridge, which I did, Copier would not work. Expert accepted my telephone number and he said that called it, but I did not answer it. I waited for his call and he replied that I call a front desk. Very unprofessional!!! I called the front desk and received no satisfactory reply. They cancelled my membership. My copier will not print and they would not replace to cost of my new cartridge.

I have been a member of Just Answer for 15 plus years. I have never had a bad experience from any expert. All have helped me survive to the next day in many cases. I want to thank each one for their time and expertise. I will continue to be a client for the foreseeable future.

I am very happy with this service. The response is quick, it's confidence inducing, and has helped me immensely. I am recommending this service to friends and family. I called for legal advice but I see there are so many other professionals I can get advice from I may branch out into other topics.

I was very pleased. Got fast and accurate answers to my questions. Ronald was very helpful and knowledgeable. The person I spoke with online got me to Ronald very quickly. He called me up on the phone and he had a good conversation and he was very helpful. He sent me where to go so I could sign up for my SSI and it is pretty easy long but easy

I purchased a Toyota Prius Limited, paid cash. The auto I looked at and competitive offer I received from another dealer included several features that were not included in the actual auto the dealer actually sold me. The legal advice was excellent and a good start on getting non-judicial solution.

One of my kids may have unintentionally locked the Thermostat and I didn’t know how to unlock it. The temperature inside the house was too low. So I wanted to reset it but couldn’t because it was locked. I don’t have more words to describe what happened. It’s unrealistic to expect more. Sorry.

Ian, JEEP INFORMATION SUPPORT, was JUST THE VERY BEST! TRULY! IT WAS JUST SUCH A GREAT HELP, COMFORT & PLEASURE SPEAKING WITH HIM EVEN FOR THOSE FEW MINUTES! He was KIND, COURTEOUS, PATIENT, SUPER HAPPY, SUPER POSITIVE, MOST REASSURING, had GREATEST ENERGY, was REALLY WELL INFORMED etc! My BATTERY DIED! I got a JUMP! As I proceeded onto the FWY, my car would not accelerate beyond 12 MPH! 😧 Then the RED TURTLE appeared on my dash stating that my car wil not accelerate beyond 12 MPH!

I was referred to Tik Tok support...I haven't been able to recharge my coins on tik tok...It is not taking my card anymore...I called my visa card and it is not them...I tried another card that didn't work either...I don't know what the problem is...my card was working fine in the beginning...

Bird presents poop hanging on backside. Vet researched and answered my questions. She was informative, I sent pictures and she looked at them and responded promptly. If she had to look for answers she told me she would be back and alerted me when she had the answer. Her name is Maria. Thank you.

E No clue how to start new washer. He talked me through it. Was power issue. He was so helpful, patient and kind. Sent me detailed manual which is a big help. Very, very happy with his service. Would recommend him to everyone. The manual is easier for me in my 70's

Great job on helping fix my issue. Could have done without the auto subscription, it’s really annoying. If someone wants to sign up for a monthly subscription they should have the choice up front. It turned me off a bit. Had to submit several cancellations before I received a confirmation email of cancellation.

I live in a rural area, when my dog ate part of his toy we called our vet emergency number and no valuable direction was given. We had to wait the night and see if we could bring him in possibly the next day. We could not take a chance and wait. When searching the web Just Answer got me connected to a real vet in minutes. They gave real directions and it worked! Thank you!

My cat had ingested one of my supplements completely my fault. I knew I had dropped it on the floor but I couldn't find it and I was going to sweep up but then I forgot to sweep up. Stanley got the supplement and within an hour he was running around salivating heavily foaming at the mouth and I was scared. I originally was going to take him to an emergency vet but I decided to Google the item and the dose and its effect on cats. It turns out it was a harmless reaction that he was having because the item was so bitter that he ingested. Google also suggested that I reach out to a pet poison control center. A link presented and these guys actually came up. I got a chat box first and was explained how it would work. For a $40 charge your vet confirmed what I found on the internet and Stanley is doing just fine. This is a great service please keep it up.

I was searching for a way to ask a vet question and possibly get have medication prescribed for my cats for fleas as we have tried everything. I mentioned that in my first message with the AI assistant. I would think it would be mentioned then that these vets cannot prescribe. So that was frustrating. Then I was told a $5 fee. I checked my bank account and was charged the $5 plus $39 for a membership which I saw no mention of. I figured I would see what the vet said since I had already paid and it was nothing I couldn't have figured out by further Google searches. It would sure be nice to not have had to pay that fee for a bunch of nothing.

Brian was very helpful and knowledgeable with my issue of a steering wheel noise when going over bumps. Not an easy topic to diagnose, but Brian knew exactly what he was talking about. I know quite a bit about auto mechanics myself but could not diagnose this problem with the help of YouTube videos. Because of his great service, I plan to use Just Answer's website more often when stumped instead of other alternative websites.

First of all, the lawyer was not from my state. He should not have taken my case. I explained my situation to him anyway. He belittled me and my situation. He was rude and unprofessional. He then tried telling me that I had no case but to file a complaint with the EEOC.

My mom had an antique “loveseat” that she was looking to sell. I found Just Answer online and paid my $5. Immediately I received a fraud alert from my bank that concerned me. I looked back at the website and decided to say yes that I authorized the transaction and was quickly contacted by a real person and asked for pictures. This was a huge relief as the website was not only real but extremely helpful! Anne was quick to come back with: "Your early 20th century English carved loopback settee has a value of $200-$250." This was fantastic!

Dr. helped our family in need. Our dog ate a small sandwich bag with dry food in it. Dr. put us at rest, knowing, assuring and keeping calm in an emergency. We appreciate your help. Definitely recommend, and my daughter will be asking about her car soon as well. Thanks!

I have an antique beer sign that was purchased in the 1950s by my grandparents. I needed some confirmation and verification of its authenticity and value. I received all the info I was searching for quickly and accurately! Extremely happy with results and will be contacting my ‘expert’ in near future for additional info on items I have. Thank you so much!

No question was answered as I was disconnected. I was still charged $66. This is very unfair...I was unable to reconnect with the technician and eventually gave up. I have used your service before with better results. To be paid you have to deliver a service. I will never use this service again and I will make my unhappiness known to the Internet community. I also thought you were guilty of false advertising as I thought I was using an HP service and was not.

The information that I received today has been so helpful and Micheal was absolutely incredible. Landlords who don't follow the legal way of handling things need to be informed. The other parties involved may not be as happy as I am but people have to learn to do things legally. Again Mike was so helpful.

I had an excellent experience with the attorney, Elizabeth. My questions were focused on business matters and state and federal laws, and she was incredibly helpful and knowledgeable in her area of expertise. She promptly addressed my questions and was consistently available throughout the entire time I was consulting her. I wasn’t aware of the “Just Answer” service until I came across it while searching for answers to my questions, and I was impressed to discover they have professional staff available to assist in various fields.

My landlord refuses to do repairs in my rent controlled unit, and tells workers not to work with me or be blackballed. Just Answer got me to an attorney, who told me exactly what to do. I have filed the forms, filled out complaints with the appropriate agencies and licensing groups, and look forward to seeing this realty company get their just desserts.

Mario gave me a great tip to reset the mechanism and lube the pin in the catch. After a couple tries it starting locking again. I didn't know about the system resetting itself if you kept pushing the button. It must have gotten water down in it and it's been cold enough to freeze. The WD40 freed up the locking mechanism. Now it is working and locking again.

Very effectively solved my problem. Customer service was excellent. Very patient and understanding of my limited computer skills. She carefully listened to me and waited while I slowly followed her instructions. I was extremely impressed with this service and would use it again. I would also recommend it to my family and friends.

I was getting nowhere with getting GE or the appliance store to replace a range that was delivered to me inoperable. After one session with a Just Answer attorney I had the information I needed to negotiate more effectively. After 1 more phone call with the store they are replacing the inoperable range. Very pleased with the help I received.

I love using Just Answer, the EXPERT TODD IS A AWESOME GUY, NICE, FRIENDLY AND PATIENT, ALL IN ONE. I WOULD REQUEST CHATTING WITH HIM EVERY TIME. He always replies back to my questions and there’s no question that doesn’t make sense to him and he always says, "Please contact me back" if I need anything else and that he will be more than happy to help. AWESOME GUY.

My granddaughter's 18 month old Cattle dog rhodisan ridgeback mix ESA found a candy cane and still being a puppy, of course she ate it! I was in a panic since Bella means everything to my granddaughter! Your vet staff, especially Dr. Scott ** (I hope I've spelled it correctly) walked me through, every step of the process, which was a total success by the way!! Bella is back to her normal puppy self! All thanks to your staff!!🐶

I was scammed by talking to slick people on Facebook messenger. My identity was compromised and tried to get my identity I even was blocked on Amazon and l couldn't get money off my bank card. Slick way to find Things out about you. Just Answer saved me! Use them.

I was very distressed to discover that my dogs got into chocolate and I needed help sorting whether to go to ER. Dr. ** was on call with Just Ask and his help and advice was invaluable. I was completely satisfied and he helped create an entire monitoring and treatment plan. He was patient and kind and I’m grateful I discovered this service.

3 of our dogs found Christmas chocolate. Amazing vet helped us analyze the situation, determine next steps, and put a plan in place. Incredibly knowledgeable, very calm, and truly the best vet we could have spoken to. They asked details that we would have completely missed, knew information on chocolate that was beyond impressive, and helped us stay calm and focus. We happened to find this platform as we searched for answers and it was truly the best help that we could have found. Truly, truly grateful for this vet!

Gurney answered my questions in a speedy manner. He was very helpful. We are refinancing our house and I needed copy of proof my husband was getting a pension. Gurney was very good about letting me know how to get the copy. Thanks Gurney for all your help. Now we can get our refinancing done.

Alexa was wonderful, she was very knowledgeable, patient, we spent at least 3 hours together. I could never do that job. She should get a bonus or be a training up or something on that level. She is very very good and knowledgeable. I mean she knows everything. Thank you.

The vet I spoke with, Dr **, was very informative and helpful. She was a great listener and answered all my questions. I have a sick beta fish, that I didn’t really want to have to take anywhere to be seen. I am so grateful I was able to get great advice and devise a plan with Dr **. Thank you so much!!

The vet was so wonderful. My 3 year old Shih Tzu Grace was vomiting- 7-8 times during the middle of the night. Both the person who was online chatting and the vet relieved a lot of anxiety for me and gave excellent advice. I am so happy to say Grace was better the next day. I learned a lot. Thank you so much. Would recommend this service to everyone!

Kent was great with communicating and taking my many questions. He was very patient and took time to answer with further explanations, which I needed. He solved both problems and was very professional. He even gave me specific steps to help me accomplish the task. He was very knowledgeable and friendly. I would recommend him to anyone.

Had concerns with how my landlord was trying to passively aggressively force me into moving out. Was trying to threaten me with eviction if I didn't get out by a certain date so he could have the house decontaminated. From drug use which I was being blamed for without any proof or reason. I wasn't sure what legal rights I had and needed legal advice. I found that I can actually sue HIM for harassment, and I believe I intend to do so.

Michael helped me on my billing update. He did a great job .. We went through a lot on me getting my 365 update and new card. It took a while since I have multiple emails, but he walked me through it quite easily and I appreciate his knowledge of my computer system. He did a great job. Thanks a lot.

Matt was so patient and determined to troubleshoot the issue with my printer. Together we figured it out and the device is working again! Thank you Matt. You are a gem! I highly recommend using Just Answer. When Matt asked if he could take over control of my computer, I said no and he was respectful of that decision. We kept going with other options to reach success.

Very pleased with the tech that helped me Paul.. Called me immediately and explained quickly, resolved problem quickly so I could use my tablet for my video therapy session. My computer was stuck on a download software and paul explained how to successfully turn the table on and off.

Dr was very nice and knowledgeable. She didn’t act like my question was anything but serious. She didn’t make me feel like I was being foolish to ask about something like this! I really appreciate that she was quick to respond and very helpful! I think I will now be able to make a decision on whether or not to purchase dog, which I was referring to. Her guidance and support was greatly appreciated.

My dog has a lick granuloma. Walter ** was the second vet I chatted with today and he very helpful and answered all of my questions. He was very informative and even sent me a link to get more information on the problem. The other vet I chatted with didn't answer my questions.

I'm waiting for a chart that will explain when FB will be up again. My fb account was giving me problems and the gentleman explained about an outage and told me that he would text me a chart or something that will show me how far the problems are being resolved. So I'm just waiting for the chart to show up

Omar called me and wouldn’t say anything. Do you all took my money and gave me no service or help. And then you all still haven’t called me. But have already charged my credit card. Now I can’t even send my review of the service you all have me.

The consultant helped me, I just hope what he told me works. He was very polite and understanding. I had a problem with the card I sent my nephew, when he went to use it the card said it failed and had already been used. I bought this card from Walmart in Coventry RI and was disappointed in the service Walmart gave me. I tried to return the card, they told me they do not issue refunds from this card.

You connected me with someone to close this account. They charged me $48 that I knew nothing about. This is a rip off. Want my money back!!!! Don't have money lying around like that. No, I am not happy. Now ** too $75 and those people $48. I needed that money for my bills!!!!

First time using, very impressed with the help, will use again. 👍Will pass site on to another's, very quick and easy to use, will definitely keep it in my mind to use again, liked the sweet, friendly voice that helped me, never knew this service was available, I'll give it a ten out of ten.

Very, very much help. Was able to come back-and-forth with me. Tell me some things to set myself at ease. Thank you very much. Dr. ** was fantastic. Answered all my questions promptly, send pictures that she looked at and gave me absolute confidence in her. I would use her for all my veterinarian questions.

I was charged $1.00 to talk to someone and I do not want any service or monthly fee coming out of my account. CANCEL this immediately on my credit card and I will notify my bank about this also. They said I had to pay this as one time fee and would get it back. I got an email that said I just joined a monthly I don't know what for $60.00 each month. This is fraud as I did not order or want this. I am tired of scams. I just found out what I ordered. I will not get as the company you are contracted with is scamming the customers.

My 10yr old little dog was bleeding from his eye after an altercation and all the vets in our area don’t have emergencies calls and the one that did wouldn’t answer. I spoke to Ms. ** on the phone and she was very helpful and even tried to send me pictures of what to buy and try and ice pack to help. It helped until I could get him in the morning to the vet. It’s still a waiting game to see but the vet said that what we did helped. We have a follow up on Friday to see if the eye is saved or if will need surgery which she feels is risky due to his age. I even got a text the next day checking on George from Ms. **.

Paid my money, got a call from the technician, he said he was the wrong guy and transferred me to someone else. No one ever picked up the phone. My problem has not been solved, I have no way of contacting the correct person, and I am not going to pay more money for this service. Please get someone to call me immediately. I'm getting fed up with GMC.

-I want to cancel my monthly subscription service. I don't mind paying to get my question answered but I am being charged monthly for no services. It was not my understanding that this was a monthly service. Order ID ** Michael **. The service was great but not interested in paying for something I'm not using.

At 7 PM, my daughter and I discovered that we both gave the dog her 6PM evening dose of ** 100mg. I went online to see if this would be harmful to my dog. When I found this site called JustAnswer.com. I asked the question and a veterinarian Dr was able to give me facts about the medicine and what symptoms to watch out for. This was very helpful. I appreciate having a qualified veterinarian to consult.

Kevin was very knowledgeable about how to fix the machine. He is going to call me back today and help me with the rest of my problems. I would recommend just help to anybody that is having problems like myself people like me don’t know much about technology so this really helps out a lot. Glad they got the services.

My 14 yr old pit bull Jade had an abdominal ultrasound in early October that showed possible splenic cancer. I was concerned about the diagnosis and her presenting signs and symptoms. I was educated on the prescribed medications my pet was given and advised to request a repeat US ABD & CXRY to see progression of tumor or evidence of metastatic disease. Dr. ** was very knowledgeable and compassionate. I feel I was looking for some reassurance on the plan of treatment Jade's personal vet and I have agreed upon and some guidance on how to proceed. Which Dr. ** provided. I would definitely use JustAnswer again.

My identity got stolen and somebody opened an Apple Card in my name and spent over $1800. I have never had an Apple Card. I called Apple to get assistance and they put me through to you guys. A lawyer contacted me and gave me the steps I need to take to get this disputed

I messed up when ordering business cards. I transposed my billing address with my shipping address. The tech helped me very accurately find all the buttons I needed to press. It was like he was sitting at the computer with me. Got it all straightened out and the cards W on their way. No extra charge! Thank you for the help

In seeking advice the Attorney was very helpful and understood the frustrations of being a consumer fighting injustice from Tesla Solar damages to the roof. He did give directions of possible avenues to take. A very professional attorney. If he wasn’t on the other side of the country I’d definitely consider hiring him for 1/3 of the winnings if we’d win.

The mechanic was great in answering my question, I feel much better on the issue and what I need to go back to the dealer about. I had purchased a new Outlander and the tires that were on it, were not made for snow, was for a coupe or sedan.

Wonderful experience! The genealogist was delightful to work with, and we worked well together! I am trying to find one missing link, and with a little more diligence, we may have solved a decades-old question. It is hard to find some folks when you faced a challenge of finding real proof, but we are on it. Hope we find the link today!

After donating money, small amounts to Republican committee, the text messages were coming in easily 25 a day wanting more asking questions making like they needed my answers, but in order for me to send it, I had to also indicate how much I was sending in money I Became so overwhelmed. I decided to contact consumer affairs and by the grace of God they told me what to do and this is day two and a few stragglers are coming in, but I take care of them and I am so relieved my attorney‘s name with Alex . He was amazing. Didn’t make me feel incompetent. Perfect in every way. Reach out to consumer affairs you’ll be glad you did.

Never was able to fix the issue just gave me more numbers to call. Today will notify Apple of the issue with the app and my card was notified. I want my money refunded as stated that it would be if not able to help. I did everything he asked, to no avail. Was said to go to dealership. The app said $5 was charged $46, it also said will be refunded if not able to help.

My kitty lost so much weight and constantly wants more food to eat but drinks water normally. The doctor fully prescribed possible medical-related symptoms and recommended what actions to take. The overall experience was beneficial and relieving to understand how important attention to my pet’s health was needed. Thank you, Doctor, you are the greatest!

My phone rang and I was put on music hold. I rushed my dog to emergency and she passed without ever speaking to anyone. I got a text after I said my dog was dying and they texted to take to emergency. I had already done that and she passed but I still get charged a monthly membership fee I did not realize I was signing up for.

I was referred to this site by the social security representative I talked to today. She connected me to the site and told me for $5 I could post my question and have an attorney call me back with help. No one ever told me about the $55 I would automatically have taken out of my account for talking with the attorney I never authorized that transaction, all I authorized was the $5 charge disclosed at the beginning. Is this a scam? I want to cancel any type of subscription this is, I never signed up for. This was something I got connected too by social security and I did not sign any agreement. I want the $55 returned and cancellation on any subscription you may have made under my name. Thank you.

So I have 2 cats. One is 2 years old and the other a little over 7 months old. My older cat has been having a litter problem for over a month now. She had been urinating on my bed, my clothes and anywhere and anything that smelled like me. I had a feeling it could be something territorial but wasn't 100% sure. I was avoiding the vet because just to be seen can easily cost $100 bucks and that's not including the prescription or solution to your problem! So I googled my cats' symptoms and how to treat it and ran into Just Answer!

Dr. ** was able to address my 2 yr old Chihuahua's cold symptoms and let me know it's more like allergies. He gave me great advice on easy ways to comfort my little sweetheart. He kept me from worrying about him all night. I will definitely use this service again and recommend it to my friends.

I'm amazed at how detailed experts are willing to get in helping get something fixed. It does take a bit back and forth in the chat but it is also documented for future reference. Easily worth the 40 bucks a month and I have spent on it. All of the experts that I have engaged with are very knowledgeable and patient. This is an amazing service.

I was trying to get a password recovery on my original Gmail account. No help at all. I had all my baby pics and MY babies' pics. Literally my whole adult life was in that machine. There's got to be a way to get this done. I have no contact with her now.

My control panel was non responsive so I I checked the power source. I then held the control lock button for three seconds and no response. I repeated the steps just to make sure, no response. I did not want to call American Home Shield, so I went to the website in the manual and did the online chat and they connected me to Just Answer. The service was great! He asked for the model number and the problem. I told him what I had done, then he said to unplug the washer which I did. Once the washer was replugged the control panel lit up and I chose my wash cycle. The clothes are washing as I’m typing this review. I wish I had known of this service before. I would have saved money on AHS service calls. Thank you, LUF

I had the question and I was presented with the correct information requested and it made my day. They ask brief questions to lead you to the right direction. Very helpful and very professional. I would recommend the information to people with legal issues to help them in the future. I hope good people with good intentions gets peace and closer do to the journey of event that happens to them and problem solve using the website. Thank you for your assistance.

I was very distressed, my dog was going to die. I rescued two from their mother when they were only one month old. So they’re my babies. My grandchildren were over and playing with silly putty and Bug took some from the table. I did see him do it. I was very concerned. And searched it online right away. It said it was very Toxic for animals and might require surgery. 5 minutes later he fell to the ground. I right away went online with a veterinarian and they recommended something for my Bug. They really did save his life.🥲 Thank you so very much. You are life savers.

Carl was unable to diagnose the problem, but we talked at length about what I had already done to try to fix it. As the washer is, in fact working, decided to just keep an eye on it. I think Carl did the best he could under the circumstances. That's all I can say.

The tech couldn’t help me other than giving me a phone number for Groupon and when I called, the recorded message said NO CUSTOMER SERVICE. The tech did all he could to help me. I have been a customer with Groupon and have spent hundreds of dollars with a company through them for canvases for me and others.

First "expert" was via chat. Second expert was via call back to me and kept getting disconnected. Now I get ads and multiple calls with voice announcements. You have not solved my problem yet and I have spent time on texting and telephone calls. I thought this would be a simple problem to solve. If someone is reading this in real time they can call me back.

Mr. ** went right to issue and was right on target and guided me in helping me do what is needed to complete what has to be done. I now know the next step I need to complete the repair. I know where I need to go in the future when I have an appliance issue. I will pass this information on to my neighbors who may also need assistance.

The doctor was very helpful in addressing my concern about possible Cushing disease (high ALP on a CBC test) in my 10 year old dachshund. I needed help in decision making on further testing at this point as she does not have symptoms other than a larger appetite at this point. She was very kind and gave me options on waiting.

I am definitely downloading the app and using the service next time I have an issue that needs to be addressed. I love my local vet, but the office is not always open. Today the office was closed for lunch and I had a question that I felt was urgent because my dog ingested something he shouldn’t have in a large quantity. The Veterinary doctor called me within two minutes of me typing my request. He was kind and compassionate. He also encouraged follow up from me so he could further assist if needed. This is such an easy service to use and I will definitely be using it again. I have four pets in my home, so I’m excited to have a service like this available.

My St. Bernard was having issues with his paws and was walking extremely tender-footed. The veterinarian I spoke with gave me several solutions and helped find a way to help my big boy become comfortable. The doctor also recommended several items that were cost effective and all natural that we could try as well. I would highly recommend this app and appreciate the prompt response for our fur baby.

Technician was easily understandable and familiar with electronic musical instruments. After exploring several options and ruling them out, he advised I locate a local business that rents musical instruments as it is most likely a physical issue inside my keyboard that someone would be familiar with. He was very patient as we explored several possibilities. He was careful to have me not try to try to proceed further where I might injure the keyboard.

I live in very rural area, not convenient to get appliance repair techs for home visits. I'm a DIY most of the time. Sometimes I encounter needing technical assistance/experience that just can't be researched via internet etc. My 18yr commercial refrigerator developed a refrigerant leak. "Just Answer" Tech was very helpful with specific answers, and insightful tips on the repair... saved $2,000 replacement cost.

I have a vintage luggage set that belonged to my grandmother. I couldn't decide whether to donate it, sell it, or what so I was googling to try and get more information about the set. I stumbled on the JustAnswer website. Tara was fantastic and I had the answers I was looking for within 30 minutes! I was shocked! I highly recommend JustAnswer.

I'll start with your chat line, wow talk about quick. I can't say enough about it. Now to have you up at these hours super. My job 14 hours a day I drive a tanker so I'm always on camera no phones. So I get off at 330 in the morning and to have a service like you guys have from start to finish just beautiful. Layers were great. Thanks for your services guys. Keep up the good work.

Vet Dr. ** reviewed my dog’s bloodwork, learned about my dog’s medical history, and offered guidance regarding a follow-up plan. She was professional and helpful. She helped address my immediate concerns and I feel like I have relevant questions that I can take to my dog’s regular vet at her next appointment. Thank you, Fioana!

Prompt, pleasant, professional, dealt with a senior citizens which can be a challenge for both parties. Would deal with this service again. Took his time with me. Recommend that Amana is a good washer and don't get the most expensive one. Ran me through to restart or reset it patiently with me.

I 10/10 would recommend! My puppy ingested some ice melt, and began to vomit. I reached out to JustAnswer and my questions were answered promptly. The vet was so kind and patient. Overall the information provided was the best advice to keep my pup safe and healthy! I would definitely use this service again for any quick vet needs.

Ann identified my grandmother's vintage beverage set as Venetian blown glass with a silver overlay within a few minutes. She was also able to discuss the designs as well as a bit of the history. She answered the questions I'd been wondering about for years - couldn't be more pleased!