JustAnswer Reviews

Very, very much help. Was able to come back-and-forth with me. Tell me some things to set myself at ease. Thank you very much. Dr. ** was fantastic. Answered all my questions promptly, send pictures that she looked at and gave me absolute confidence in her. I would use her for all my veterinarian questions.

I was charged $1.00 to talk to someone and I do not want any service or monthly fee coming out of my account. CANCEL this immediately on my credit card and I will notify my bank about this also. They said I had to pay this as one time fee and would get it back. I got an email that said I just joined a monthly I don't know what for $60.00 each month. This is fraud as I did not order or want this. I am tired of scams. I just found out what I ordered. I will not get as the company you are contracted with is scamming the customers.

My 10yr old little dog was bleeding from his eye after an altercation and all the vets in our area don’t have emergencies calls and the one that did wouldn’t answer. I spoke to Ms. ** on the phone and she was very helpful and even tried to send me pictures of what to buy and try and ice pack to help. It helped until I could get him in the morning to the vet. It’s still a waiting game to see but the vet said that what we did helped. We have a follow up on Friday to see if the eye is saved or if will need surgery which she feels is risky due to his age. I even got a text the next day checking on George from Ms. **.

Paid my money, got a call from the technician, he said he was the wrong guy and transferred me to someone else. No one ever picked up the phone. My problem has not been solved, I have no way of contacting the correct person, and I am not going to pay more money for this service. Please get someone to call me immediately. I'm getting fed up with GMC.

-I want to cancel my monthly subscription service. I don't mind paying to get my question answered but I am being charged monthly for no services. It was not my understanding that this was a monthly service. Order ID ** Michael **. The service was great but not interested in paying for something I'm not using.

At 7 PM, my daughter and I discovered that we both gave the dog her 6PM evening dose of ** 100mg. I went online to see if this would be harmful to my dog. When I found this site called JustAnswer.com. I asked the question and a veterinarian Dr was able to give me facts about the medicine and what symptoms to watch out for. This was very helpful. I appreciate having a qualified veterinarian to consult.

Kevin was very knowledgeable about how to fix the machine. He is going to call me back today and help me with the rest of my problems. I would recommend just help to anybody that is having problems like myself people like me don’t know much about technology so this really helps out a lot. Glad they got the services.

My 14 yr old pit bull Jade had an abdominal ultrasound in early October that showed possible splenic cancer. I was concerned about the diagnosis and her presenting signs and symptoms. I was educated on the prescribed medications my pet was given and advised to request a repeat US ABD & CXRY to see progression of tumor or evidence of metastatic disease. Dr. ** was very knowledgeable and compassionate. I feel I was looking for some reassurance on the plan of treatment Jade's personal vet and I have agreed upon and some guidance on how to proceed. Which Dr. ** provided. I would definitely use JustAnswer again.

My identity got stolen and somebody opened an Apple Card in my name and spent over $1800. I have never had an Apple Card. I called Apple to get assistance and they put me through to you guys. A lawyer contacted me and gave me the steps I need to take to get this disputed

I messed up when ordering business cards. I transposed my billing address with my shipping address. The tech helped me very accurately find all the buttons I needed to press. It was like he was sitting at the computer with me. Got it all straightened out and the cards W on their way. No extra charge! Thank you for the help

In seeking advice the Attorney was very helpful and understood the frustrations of being a consumer fighting injustice from Tesla Solar damages to the roof. He did give directions of possible avenues to take. A very professional attorney. If he wasn’t on the other side of the country I’d definitely consider hiring him for 1/3 of the winnings if we’d win.

The mechanic was great in answering my question, I feel much better on the issue and what I need to go back to the dealer about. I had purchased a new Outlander and the tires that were on it, were not made for snow, was for a coupe or sedan.

Wonderful experience! The genealogist was delightful to work with, and we worked well together! I am trying to find one missing link, and with a little more diligence, we may have solved a decades-old question. It is hard to find some folks when you faced a challenge of finding real proof, but we are on it. Hope we find the link today!

After donating money, small amounts to Republican committee, the text messages were coming in easily 25 a day wanting more asking questions making like they needed my answers, but in order for me to send it, I had to also indicate how much I was sending in money I Became so overwhelmed. I decided to contact consumer affairs and by the grace of God they told me what to do and this is day two and a few stragglers are coming in, but I take care of them and I am so relieved my attorney‘s name with Alex . He was amazing. Didn’t make me feel incompetent. Perfect in every way. Reach out to consumer affairs you’ll be glad you did.

Never was able to fix the issue just gave me more numbers to call. Today will notify Apple of the issue with the app and my card was notified. I want my money refunded as stated that it would be if not able to help. I did everything he asked, to no avail. Was said to go to dealership. The app said $5 was charged $46, it also said will be refunded if not able to help.

My kitty lost so much weight and constantly wants more food to eat but drinks water normally. The doctor fully prescribed possible medical-related symptoms and recommended what actions to take. The overall experience was beneficial and relieving to understand how important attention to my pet’s health was needed. Thank you, Doctor, you are the greatest!

My phone rang and I was put on music hold. I rushed my dog to emergency and she passed without ever speaking to anyone. I got a text after I said my dog was dying and they texted to take to emergency. I had already done that and she passed but I still get charged a monthly membership fee I did not realize I was signing up for.

I was referred to this site by the social security representative I talked to today. She connected me to the site and told me for $5 I could post my question and have an attorney call me back with help. No one ever told me about the $55 I would automatically have taken out of my account for talking with the attorney I never authorized that transaction, all I authorized was the $5 charge disclosed at the beginning. Is this a scam? I want to cancel any type of subscription this is, I never signed up for. This was something I got connected too by social security and I did not sign any agreement. I want the $55 returned and cancellation on any subscription you may have made under my name. Thank you.

So I have 2 cats. One is 2 years old and the other a little over 7 months old. My older cat has been having a litter problem for over a month now. She had been urinating on my bed, my clothes and anywhere and anything that smelled like me. I had a feeling it could be something territorial but wasn't 100% sure. I was avoiding the vet because just to be seen can easily cost $100 bucks and that's not including the prescription or solution to your problem! So I googled my cats' symptoms and how to treat it and ran into Just Answer!

Dr. ** was able to address my 2 yr old Chihuahua's cold symptoms and let me know it's more like allergies. He gave me great advice on easy ways to comfort my little sweetheart. He kept me from worrying about him all night. I will definitely use this service again and recommend it to my friends.

I'm amazed at how detailed experts are willing to get in helping get something fixed. It does take a bit back and forth in the chat but it is also documented for future reference. Easily worth the 40 bucks a month and I have spent on it. All of the experts that I have engaged with are very knowledgeable and patient. This is an amazing service.

I was trying to get a password recovery on my original Gmail account. No help at all. I had all my baby pics and MY babies' pics. Literally my whole adult life was in that machine. There's got to be a way to get this done. I have no contact with her now.

My control panel was non responsive so I I checked the power source. I then held the control lock button for three seconds and no response. I repeated the steps just to make sure, no response. I did not want to call American Home Shield, so I went to the website in the manual and did the online chat and they connected me to Just Answer. The service was great! He asked for the model number and the problem. I told him what I had done, then he said to unplug the washer which I did. Once the washer was replugged the control panel lit up and I chose my wash cycle. The clothes are washing as I’m typing this review. I wish I had known of this service before. I would have saved money on AHS service calls. Thank you, LUF

I had the question and I was presented with the correct information requested and it made my day. They ask brief questions to lead you to the right direction. Very helpful and very professional. I would recommend the information to people with legal issues to help them in the future. I hope good people with good intentions gets peace and closer do to the journey of event that happens to them and problem solve using the website. Thank you for your assistance.

I was very distressed, my dog was going to die. I rescued two from their mother when they were only one month old. So they’re my babies. My grandchildren were over and playing with silly putty and Bug took some from the table. I did see him do it. I was very concerned. And searched it online right away. It said it was very Toxic for animals and might require surgery. 5 minutes later he fell to the ground. I right away went online with a veterinarian and they recommended something for my Bug. They really did save his life.🥲 Thank you so very much. You are life savers.

Carl was unable to diagnose the problem, but we talked at length about what I had already done to try to fix it. As the washer is, in fact working, decided to just keep an eye on it. I think Carl did the best he could under the circumstances. That's all I can say.

The tech couldn’t help me other than giving me a phone number for Groupon and when I called, the recorded message said NO CUSTOMER SERVICE. The tech did all he could to help me. I have been a customer with Groupon and have spent hundreds of dollars with a company through them for canvases for me and others.

First "expert" was via chat. Second expert was via call back to me and kept getting disconnected. Now I get ads and multiple calls with voice announcements. You have not solved my problem yet and I have spent time on texting and telephone calls. I thought this would be a simple problem to solve. If someone is reading this in real time they can call me back.

Mr. ** went right to issue and was right on target and guided me in helping me do what is needed to complete what has to be done. I now know the next step I need to complete the repair. I know where I need to go in the future when I have an appliance issue. I will pass this information on to my neighbors who may also need assistance.

The doctor was very helpful in addressing my concern about possible Cushing disease (high ALP on a CBC test) in my 10 year old dachshund. I needed help in decision making on further testing at this point as she does not have symptoms other than a larger appetite at this point. She was very kind and gave me options on waiting.

I am definitely downloading the app and using the service next time I have an issue that needs to be addressed. I love my local vet, but the office is not always open. Today the office was closed for lunch and I had a question that I felt was urgent because my dog ingested something he shouldn’t have in a large quantity. The Veterinary doctor called me within two minutes of me typing my request. He was kind and compassionate. He also encouraged follow up from me so he could further assist if needed. This is such an easy service to use and I will definitely be using it again. I have four pets in my home, so I’m excited to have a service like this available.

My St. Bernard was having issues with his paws and was walking extremely tender-footed. The veterinarian I spoke with gave me several solutions and helped find a way to help my big boy become comfortable. The doctor also recommended several items that were cost effective and all natural that we could try as well. I would highly recommend this app and appreciate the prompt response for our fur baby.

Technician was easily understandable and familiar with electronic musical instruments. After exploring several options and ruling them out, he advised I locate a local business that rents musical instruments as it is most likely a physical issue inside my keyboard that someone would be familiar with. He was very patient as we explored several possibilities. He was careful to have me not try to try to proceed further where I might injure the keyboard.

I live in very rural area, not convenient to get appliance repair techs for home visits. I'm a DIY most of the time. Sometimes I encounter needing technical assistance/experience that just can't be researched via internet etc. My 18yr commercial refrigerator developed a refrigerant leak. "Just Answer" Tech was very helpful with specific answers, and insightful tips on the repair... saved $2,000 replacement cost.

I have a vintage luggage set that belonged to my grandmother. I couldn't decide whether to donate it, sell it, or what so I was googling to try and get more information about the set. I stumbled on the JustAnswer website. Tara was fantastic and I had the answers I was looking for within 30 minutes! I was shocked! I highly recommend JustAnswer.

I'll start with your chat line, wow talk about quick. I can't say enough about it. Now to have you up at these hours super. My job 14 hours a day I drive a tanker so I'm always on camera no phones. So I get off at 330 in the morning and to have a service like you guys have from start to finish just beautiful. Layers were great. Thanks for your services guys. Keep up the good work.

Vet Dr. ** reviewed my dog’s bloodwork, learned about my dog’s medical history, and offered guidance regarding a follow-up plan. She was professional and helpful. She helped address my immediate concerns and I feel like I have relevant questions that I can take to my dog’s regular vet at her next appointment. Thank you, Fioana!

Prompt, pleasant, professional, dealt with a senior citizens which can be a challenge for both parties. Would deal with this service again. Took his time with me. Recommend that Amana is a good washer and don't get the most expensive one. Ran me through to restart or reset it patiently with me.

I 10/10 would recommend! My puppy ingested some ice melt, and began to vomit. I reached out to JustAnswer and my questions were answered promptly. The vet was so kind and patient. Overall the information provided was the best advice to keep my pup safe and healthy! I would definitely use this service again for any quick vet needs.

Ann identified my grandmother's vintage beverage set as Venetian blown glass with a silver overlay within a few minutes. She was also able to discuss the designs as well as a bit of the history. She answered the questions I'd been wondering about for years - couldn't be more pleased!

The service engineer who answered the call said that I probably just need to wait 15 minutes or so and the car may start up. He also said that the 12V battery may need charging. The car did start up after 15 minutes and my service shop tested the battery with a volt meter and it was 12.6V. This car does charge up well as I drive.

Gregory White was very helpful. I got appraisals for twelve coins. They will be a big help in selling my coins. I will have numerous more coins to be appraised and plan on using Gregory’s expertise for appraisals and help in selling coins for fair market value. It is great to use the internet and chat to get the information I need.

Was very skeptical at first but after talking with Judah, he started to look at the problem from a whole different perspective. It's too early to tell if this will resolve this issue, but in a electronic automotive world, it just might. Stay tuned to future updates!! I'm currently in Florida while the 'problem child' is in South Carolina. After the holidays, I shall return to tackle and resolve this issue once and for all!!

Dr. Li was really good. She asked me all the right questions and gave me very helpful advice. I would recommend this service. I was nervous about what was going on and she made me feel better.

I understood that it would be a $1 chg to my account. It looks as though it was $55. Is this a hold chg? Please explain the charge on my account. I would have rethought actually using the help desk for $55. My printer issue seems to be better. Thank you for your time and patience and understanding.

I was told by my "expert" that my brake booster was bad. After reading on the J.A. website that another expert of 30+ years say it was the master cylinder. Took it to a mechanic. It was the ABS module. I would have been over $2000 in charges by the time all was figured out. I feel like I got ripped off.

I was directed by JustAnswer to have a technician assist me with my issue and the cost would be $5. (Photo on hand to verify if need be) I was billed $45 and c. Card was charged $45.00. The agent was very helpful, patient, and tried every possible thing he could think of to help solve the problem. Despite all his efforts the problem wasn’t fixed, but he did give me numbers to further the research. He gets an A for his customer service!!

We worked step by step through every possible way to reset and fix the Aquastat. Kim was right, it was a faulty Aquastat. He convinced me to order another new one and that did the trick. The new one worked. He gave me the confidence to be able to say the original replacement aquastat did not work and get my money back.

I answered my phone as instructed and was listening to the music on phone while the tech was trying to call me. We were never able to connect on phone.. The same thing happened twice. I give up. This has been a very unsatisfactory experience and I will not be doing business with this company again.

I was looking for help with my book trying to get on the website and your site popped up. Every time I tried to get on this popped up I was getting frustrated, so I sent them back asking them how much it was I was told a dollar. I put my credit card information in to cover the dollar BIG MISTAKE. When I checked my account this am I had a payment for $55 from Just Answer....how ironic you did nothing to Just Answer but, passing me from one "tech" to another. I canceled immediately. I was told if I canceled that was it! I have no intention of giving you this scam money..I got nothing usable AT ALL. They did nothing to help me, it actually made me upset and frustrated.

Thank you ** Esq. for your time. ** was very knowledgeable and provided me with straightforward information. He did not sugar coat or beat around the bush. And even if the outcome was not in my favor, he was very professional and provided me with helpful information to better educate me on my situation. I am grateful to Isaac for his thorough explanations and implicit compassion for my case while remaining truthful and informative.

Great experience. Bill was very nice and knowledgeable. He had several solutions. I appreciated the service that I received. The app was the problem. Bill suggested three to four ways to solve the problem. I plan on purchasing a fire stick to hopefully solve the problem. Bill said if I had any problems with the instillation, he would be glad to assist in the walking me through the process of the products

Reginald was very helpful in n explaining certain laws to me which helped me understand my situation better from the standpoint of what my rights are. And also he explains certain law language that I didn’t understand, example the word ‘Discovery’. Basically he educated me about the law pertains to my situation.

Brandon was very detailed and supportive. He sent me tips on what to try and do and followed up to see if it worked. I was impressed with that aspect. I am not very technical and although we never spoke. I felt like he was very patient and attentive. I would definitely recommend this service to my friends and family.

I had a question about a rash on my dog and the vet gave me the exact answer that I found by doing a search on Google and then told me he could not prescribe any medication online that I need to see a vet. This was my understanding of this service so I recommend you save your money, do a google search and find a real vet that can help you. This was a waste of time and money!

Thank you for your help. We discussed the "something for nothing" promos and realize that those contacts must fall into our practice of "delete, delete, delete." The latest come on asks us to donate $5 to save Social Security. Go figure!! We would like to have SS send out information that would be official to ward off these scams

The service was good but it wasn’t clear I would be charged so much. I don’t think I would have used your service. It would be helpful to know the details about the charges. If I could get a refund that would be appreciated. I had already resolved my problems with both my accounts.

Due to the urgency of going to the SSA office located in Burlington Vt, I wanted to know if I can travel to the US with my driver's permit and other identification. I am satisfied with the response from Thom and I will apply for an urgent renewal of my passport using my documentation from the main SSA bureau located in Baltimore. Thank you!

My oven and entire digital PC board went out completely. JustAnswer talked me through the whole process and today I replaced the board and have a new oven. Awesome! Thanks for your service. If I had of called a repair man it would have cost me over $600. The board with tax and everything cost me $350. The repair was really quite easy. I just had to have patience. I’m very happy with the results. It worked immediately. Thanks again.

Andy was very helpful with my questions about trying to get my QR code from the 3rd party with Amazon. I was not able to get the answer that we needed in order to return my product, but he did tell me that maybe I can just try to send the product via the post office with just the authorization return without the QR code. He thought that might work when I suggested it. I did get to send a note to the 3rd party and they said they will contact me by Dec 7th. If not to contact them at Amazon again.

I had a head injury a year ago from an ATV accident and my doctors are not listening to some of my comments and concerns. He was very thorough and concerned about my symptoms. I appreciated the answers and the ideas on what test to request. I can’t tell you how happy I am I signed up.

I never talked to a tech and was charged $55.00 that I never authorized. This site is a total scam and should not be visited. They can not be contacted by phone or email. This is just a scam, the $1.00 is not what they charge. Scam scam scam. A real scam. A scam for sure. Do not go there. This is bad.

The person I spoke with was very knowledgeable and extremely helpful. He showed compassion, concern and empathy. He definitely gave me all the information I needed and gave me resources to look into. They called me right away which was very appreciated.

We are considering declawing our new kitten, Rosa. Dr. ** shared her knowledge of why some vets no longer do this procedure and offered some suggestions of what we can try before making our decision. When I shared that Rosa also has bad breath, she kindly explained why Rosa may be having bad breath problems and offered some suggestions. Thank you.

Hello, I just wanted to say I didn’t know you charge $39 for a question that didn’t get answered. The question was, my Beagle ROCKO has an THYROID issue, and he’s at the stage where he can hardly walk, I asked if you knew where I could find a free vet because and TRANSPORTATION to get us there, because, I’m DISABLE and on a fixed income….PLEASE RESPOND ** (or) **. THANKS.

Just needed to find out how I could adopt Brandy on Petfinder. Your organization is animal network in Vegas and that fee was a one-time fee right. Truly appreciated the veterinarian's time to help me negotiate what I needed to do to adopt Brandy. I'm truly grateful. Thank you all so much.

Queeneth called me with 10 or 15 minutes of my question. She listened as I explained the issue and actually presented me with several plans of action! She was very knowledgeable about related laws. She made sure I understood the options and provided me with agency contacts in my area that could also help! I started the conversation with a feeling of helplessness, but Queeneth calmly explained things and gave me direction. I ended the conversation feeling hopeful! Thank you!

I have to wait for a part but it was info I was seeking and getting that info saved me from hours of needless work down an unnecessary path. The mechanic even texted me the next morning to make sure I was good. Awesome service worth every penny and I recommend in the strongest of terms. Just fabulous service.

Once all the relevant information was exchanged on the item.. I was happy to let go a family heirloom that was taking up too much space in our home. So easy to get caught up in sentiment when it’s not really valuable or relevant anymore. Appreciate the honest review and response. Thank you.

YouTube and other apps after reset would load and not play. Your service had me unplug the TV. That fixed it. I should have known to do that myself. The charge was listed as one dollar. Nothing was said about 55.00 which I was charged. Very Deceptive. This should have been upfront before the required service and help.

I received excellent service when a company doubled the amount it showed on an item I only wanted one of. I was unable to delete the item (it continued to remain until the total was deleted by a kind woman on JustAnswer). She walked me through the process, and told me how to delete the item off of my credit card. Needless to say, I was grateful to JustAnswer. It’s a great service.

I have 2 Bernese Mtn Dogs, and when giving them their monthly chewable meds (**), my chunky boy gobbled up both doses when my picky boy dropped his out of his mouth. I panicked because of all the seizure and neuro warnings and side effects I've heard over and over on their commercials! It was 7:20am, EST, and I love in a tiny mountain village in Western NC. So, I hoped online instantly, hoping I could find an answer. Dr. ** called me within 5 minutes, and her professional and calm demeanor was exactly what I needed in that moment. She not only handled my fur-kid crisis, but fully educated me on the medication, options, and what to do if he became ill. I am so grateful for Just Answer, and for Dr. **! Thank you so much! Jake is doing just fine! Anna A.

Our puppy gave us quite the scare and Dr. ** told us how to handle things and make sure our fur baby was feeling better. He even had us follow up so he knew everything was all right. I would definitely use them again! Thank you…thank you Dr. ** for your help and guidance…

DoctorMike took the time to get all the information about my dogs Molly and then explained thoroughly what I should do next to fully help her! He offered also to help me understand any blood tests that I have done so that I can fully understand what is happening to my dog.

I spoke with Ben about marital assets because my husband had an affair. Even though my husband and I are going to salvage our marriage, I needed to know my rights for furniture and other money he spent. Ben was very helpful in answering my questions and concerns. Thank you.

Thanks, so much for hearing about my experience. For all the help that the company offers. I will definitely feel a lot better that the company is willing to help me. No one else has been able to help me. I’m just glad that they are able to get me through this difficult period.

Tech person solve his part of the problem to my satisfaction. Still have the problem but he eliminated it being with thermostat. It is with the furnace. Very satisfied with assistance today. Will use him if need again. I don’t know what else to say his performance was fine.

After being scammed on my computer I called for help from Andy the tech. All suggestions failed to get past my problem but Andy was a God send for his tenacity and knowledge. My problem was not fixable by remote and Andy suggested taking it to a local expert. Thank you Andy for all your help.

I paid 5$ for a phonecall for no reason. I was typing and hung up the moment they called me in accident. They messaged me asking when is the best time to call. I said I hung up in accident and they can call rne and they never called or texted again. I'm not worried about any of that. I moved forward with other means. Would be great if I can get a refund though.

She spent the needed time with me to understand the situation and gave me advice on how to handle it. She was a very professional and caring attorney, and was available after midnight. I highly recommend her. I called about a tenant complaint, as I was served a Summons for a court hearing and needed some questions answered. She provided those answers.

I was afraid I would not know what to do but Colton knew exactly what to tell me to do in a way I understood….and he did not make me wait for his replies which is very important. My refrigerator problem has been going on for about a month off and on and I was just out of my mind not knowing whether it was something I had to replace. It was just an easy fix. Thanks to Colton within an hour. I knew that my refrigerator compressor was gone and I need to replace it and I went out and bought one right after that Conversation was over. I didn’t have to think about it again. Thank you very much Colton. You were great.

The keyless entry light on the dash was blinking and there was a beeping sound at the same time. I was told to disconnect the battery but it didn't stop the beeping sound and when I reconnected the battery the light was still blinking. Turns out the beeping sound was the garage door because the power had been turned off :-) - My mistake. Still don't know why the warning light is still flashing. Will take it to the dealer.

I really appreciate how the customer service representative asked for the year, make and model of my vehicle and then asked what is the problem I'm having and he told me what to look into for the problem I'm having so he did a very good job and has excellent customer service experience.

He was patient & actually listened to my multiple problems contacting the correct S.S. phone number as well as web site, but still could not give me the personal numbers I needed over the phone. I broke bones in both arms in a fall & needed answers over the phone for husband to fill out form for additional RX assistance.

Been trying to figure out which equipment I needed to complete my Trane system. Called Trane and they wouldn’t give me the information. They told me to contact my local dealer. Called around locally and if you are not buying from them, they were not going to help. Talked to Tamar D a technician and told me everything I needed for my system. He is the best.

Robert was more than helpful and very patient with me. He is definitely an expert on the subject of RV water heaters and explains everything very clearly and professionally! It was an enjoyable experience. I would recommend him to anyone. 10 stars out of 10!!! Very competent and friendly. Should have everything working once I have all the required parts.

Hey **. We greatly valued your advice and wanted to let you know we followed your instructions. They were simple, precise and correct. After a great search of parts stores and a dealership. We located the modular at a salvage yard for 25$. Problem solved! If we ever need help again you will be our first call. Thank you. Job well done.

After contacting Amazon, I was told to contact carrier, which was UPS. I did and was told if I wanted get my order delivered I needed to contact Amazon. It took my a long time to get to the right person. He handled my problem (I think). I’m supposed to get an email confirming my order is being redone. I haven’t received the email yet.

I found this vet to be helpful regarding the food and nutrients for my cat. His help was better than I thought. Now I can give my cat help without a prescription. Both she and I appreciate that. Without his knowledge I wouldn't know what to. Just Answer was the right site to go to.

Dr. ** addressed all of my concerns after my toddler fed my dog grapes. He gave us signs to look out for. Dr. ** is great and takes time to make you feel heard! He didn’t make me feel stupid for steps I had taken before I called in. I appreciate Dr. ** and JustAnswer. Thank you.

I didn't have to wait long at all for a call back and the young man I talked to was very polite and super knowledgeable. I am happy I used this service and am no longer have anxiety. Thank you so much for all the advice and help to prepare my i90 form. I now know what to do to make my renewal easier and less stressful.

Dr. ** was friendly, helpful and succinct. He addressed my concerns clearly, and provided immediate solutions to my concerns as well as alerting me to additional concerns and offered strategies to address them as well. I feel very reassured that this service is available in the absence of a GP. I will recommend this service to others.

She hung in there far longer than I would have expected anyone to try getting my EarthLink email account recovered. I am so grateful to her, I would never have been able to do this on my own. She was so patient with me, I am not tech skilled in any way. I kept getting phone calls that would interrupt her the job she was doing. Thank You!

It was very clear that ** knew at an expert level what he was talking about. I inquired on a coolant issue and he directed me through troubleshooting every aspect of the vehicle that could be responsible. His keyboard responses were clear and precise, and he directly answered all questions. Truly an asset to JA! Thanks again!

Brenda **

I am really happy to find a place like yours. My questions were solved real fast and accurately. Now I know I am talking with real experts. For sure I am going to recommend Just Answer to my friends and family. One of my questions was on immigration and was answered by a real immigration attorney, I know because I been investigating and some of the information I already knew. The other questions were about auto mechanics and the answers made sense to me. I am a DIY for about 50 years and I know a lot about mechanics.

** was very helpful in assisting with correct model number, parts, how to find parts for my mixer. His responses were very timely. I was having trouble finding a specific gear and he sent me the replacement part #. I now have to decide if ordering $106.88 in replacement parts is worth it, or purchase a working mixer similar to mine.

I spoke with Mitch and he was quite helpful and had several suggestions for how I might sell my five original Anton Arkhipov paintings. He seemed genuinely interested and we discussed several alternatives for how I might proceed. I am comfortable on the next steps I should take, which will be to approach a reputable auction house in Dallas. I appreciate his quick response and professional demeanor.

Is Just Answer multiple times for appliances and HVAC. All the technicians I’ve had, have been very helpful, knowledgeable and have helped me diagnose the issues and identify the correct parts to be replaced. For some of the more technical issues, they would find the correct YouTube video showing how to change the part.

I have been a member of Just Answer for over 5 years. They have helped me with medical, legal, veterinary and even mechanical issues. I plan to keep and use my membership for years to come. If I am not satisfied for any reason they will give me a second opinion. Thanks Just Answer for your good service.

I have now been using Just Answer for a over a year. Well I have enjoyed my interactions with all of the appraisers here I want to single out one. This past year I came across a trove of treasures. Allison had answered one of the questions I had and took the time to give me great information. I have now asked her probably 100 questions on different items and she has always been accurate and helpful. Anyone who is looking for information on antiques ranging from your oldest piece to your newest piece Allison will have the information or find it for you. I want to thank her in this public forum for all of her help. She has been amazing. Thank you Allison.

To be able to ask legal questions at 2 in the morning or 2 pm, and not have to wait a day for a response enabled me to maintain positive mental health. I still needed a lawyer to represent me and file court documents, however Mike ** was clear with his answers, and I am confident about what I know, because of his help. He didn’t get offended when I asked duplicate questions or for confirmation for my understanding. He pointed out facts that will help me with future decisions. Thank you, thank you, thank you!!!

Paul was a God sent!! He was so caring and plain spoken so I could understand in layman’s terms. I have been buried in my pain of losing my son, but Paul has given me hope to get up and fight for my son’s legacy of maintaining an engaging and present relation with my granddaughter.

I thought I was going to get a one-time $1 charge. Instead, I got a 49-ish charge. Only Google could help me fix my email. Please reverse your membership charge, cancel membership. I'll gladly pay the $1 fee. Thank you for the awesome help, Omar was kind and patient, professional too. He knew how to explain things where I understood what my problem was.

Dakota analyzed the situation and came up with a procedure but it was too technical for us to achieve on our own. I had to contact a local appliance repair shop to come out today to fix the problem. Please refund the monthly subscription fee as I will use that money towards paying the repairman.

The attorney, Brandon, gave me clear and concise answers to help the situation I am dealing with, with an insurance company. He put in writing who I can contact, their contact information like email, phone number, etc if I am not able to resolve it directly. With the info he provided me, I was able to call the insurance company back, knowing my legal rights, and I got much better results. It is not entirely resolved, but it is going in that direction. A big thank you to Brandon. The $47 charge to contact a real attorney was worth every penny. In addition, I have used this site in the past for medical situations with my dogs, able to speak to a real veterinarian, and that was so helpful as well. So there are a lot of different kinds of experts on this app.

I was told to speak with someone it would cost me $1.00 which would be refunded. I was totally surprised when I checked my bank account and found a charge for $48 dollars and I had it figured out before he came on the line. I did not want to be rude and just hang up. I politely told him I had figured it out.

I had a thermostat with no manual and I couldn’t change the temperature. I didn’t know about Just Ask, but it popped up while trying to search for an answer. At first I thought it was just a chat, but once I identified my issue, I got a call from Andre. He was patient and walked me through the process, which would have been impossible for me to guess. It cost $29 and was worth every penny.

He explained everything to me on how to fix my problem and sent me pictures of what to do. That is excellent service by Craig. I will contact him again if I have any questions. I'm a former mechanic. I know a professional when I text or talk to them. He is very knowledgeable. I thank him very much

We had been struggling to find answers and proper treatment for weeks. Many office visits, fecal testing and short treatments plans left us scrambling to keep him alive and fed. We’re approaching the 2 month mark of intermittently water diarrhea and weight loss - down 30lbs from a healthy 100. After just 1 evening of Q&A with Dr **, we found clarity and began our new treatment protocol. We’re 2 days in and already feeling the relief of having found a caring veterinarian with MUCH expertise and knowledge, and our boy is having firm(ish) stools and has fully regained his waning appetite. I’m so very looking forward to the next days and weeks of treatment and full recovery! It looked like we might lose our guy, and that feeling has vanished. Thank you, Dr **!

I was looking for a source to troubleshoot my wall oven temperature issue. Didn’t want to go the rabbit hole of calling for a service tech. I performed my own temp time test on both top and bottom ovens. I came away with some theories but didn’t want the cost of a service tech. In my conversation with Dakota one of my probable causes was eliminated. The takeaway of our conversation was the control board is the issue. My next task is locating a control board for a Whirlpool double oven that’s 14 years old. I much prefer this task than blindly go down the “house call” rabbit hole!

No one should ever under any circumstances give this company their credit card number. They make it appear like they will charge you one dollar. What really happens is they charge one dollar PLUS forty dollars for an answer PLUS they sign up you to pay $60 a month membership AND they have no phone number to call and cancel. JustAnswer.com practices financial abuse of elders!

JustAnswer is borderline scamming people. As others have stated, there is NOTHING about a membership fee. When I authorized a $5 charge, a $38 additional charge came through. Chatbox, when questioned, responded that it was a membership fee. Again, at NO POINT AND TIME was there anything about a membership fee. For people that are not notified immediately on charges, they will be surprised when they get their credit card statement. I called and got a representative that read off a script that they apparently came up with because this is such a frequent problem. I told representative I would report it to the BBB, my lawyer, and my credit card company.

Difficult issue to ID and replace an old plumbing piece (cartridge). Your representative provided helpful information that allowed me to contact the source of the piece needing replacement, get the faucet working again. My wife is very appreciative that the faucet in the bathroom is working again without dripping and we are both relieved that we did not have to replace the entire, expensive, faucet.

No power, lid locked. Told to replace water pump as it had shorted out and damaged control board. Was told how to do the repairs myself & where to order parts . Was given internet site to provide details on how to replace the water pump, and the control board. Worked like a champ!

Professional, accurate, astute, intelligent, efficient, polite, expert! Saved Valley Brokers a huge commercial lease headache. This expert in commercial real estate law informed me that our position was legal and to inform tenant of our decision. You can never be too careful in California-ALWAYS GET THIS TYPE IF LEGAL REVIEW BEFORE YOU MAKE A MOVE. Saved us a big headache!

I'm over 70 & don't have anyone to help me with my computer, to the point of almost crying. You guys were great. You helped me and didn't treat me like I was an idiot. It's bad enough trying to deal with an issue like this, but they assured me that they could help and they did. Thank you again so much!!! I would recommend "Just Answer" to anyone in a heartbeat.

The advice was fantastic. My cat had been suffering with fleas for over a month. Anxiety from a move. Advice from the veterinarian was fantastic. We got rid of the fleas and found a cure for her anxiety. Our cat is very happy now. I would recommend this service to anyone that is having trouble with their pet and needs some advice. I will continue to use this company over and over again and recommend them.

I am in the midst of a frustrating electrical problem with my 2015 Chevy Suburban. The dealership has had my vehicle for 10+ days and is clueless as to what the problem might be. I had a lengthy phone conversation with Phillip who listened carefully to all the details and gave me some good suggestions to further troubleshoot the issue. Thanks Phillip!

They should have told me they don’t prescribe meds before taking my money when I clearly asked if they prescribed medications when I first contacted them. Then the dr came on and then he told me they don’t prescribe meds but I already sent my money through PayPal. Very unfair, and misleading. I won’t use them again for sure!

My 13 year old lab came up lame Saturday afternoon. He’s been in a tremendous amount of pain. Impossible to get him in a car. Within 5 minutes I was speaking with Dr. ** DVM…. Calm demeanor and assuring advice, super friendly. He gets 5 stars. The reason I am giving 4 stars is I thought this was a service which provided vet house calls…. Sadly they don’t. I am writing this on a Sunday morning, and again the current condition of my dog makes it impossible to move him yet alone get him into a car to take to A vet hospital.

Technician was very competent. After reviewing the facts with me, he suggested the right solution the first time around. I was able to replace the defective fuse and get on the road within 15 minutes!! Otherwise, I would have had to wait for a tow, and pay a huge repair bill at a garage. Didn't even get dirty!

This app has saved me sooooooooo much money in vet bills. I HIGHLY RECOMMEND it. It has been a God-send for our feathered friends. Dr ** is the BEST for birds. You can trust him & he is a nice guy. I always value his input. Worth his weight in gold.

I accused Just Answer of charging my credit card a fee. I just checked my card and the fee has been removed. Thank you for refunding the fee that was charged. That was the only problem I had. I asked a question and it was answered.

Chris helped me understand the process of getting a patent started. I think I have a new product to design and develop for manufacture. I knew Only Answers could help me sort out the issues I would face in the current endeavor. Chris directed me to a website where I could research other inventions similar to mine. Now I just need to work out the bugs. I didn't thank Chris before ending the call. He did a great job. Please thank him for his assistance. I've had past issues to deal with and you guys help me with my problems Thank you again. Over and out.

This man was super sweet and extremely helpful. Concise and accurate. I paid five dollars total to have my problem resolved and he sent me a PDF of the manual frequently. Online when you interact you feel ripped off. This guy was a bargain and I called my daughter immediately and referred her to your company, this is the best service I’ve ever had and this guy is a sweetheart human being. I am very, very grateful and I thank you all very much.

I ran into a problem with password and my account status for my very...."legacy" Microsoft account. The tech expert actually knew what the problem was! It's old enough that security features that it was eligible for... years ago and have been long since phased out for newer accounts were still active on mine, and that was causing issues. We got the account unlocked, I reset the password and "updated" some security features, and off to the races.

The tech told me the trick to removing a blocked bolt. I had the engine swapped out in about 45 minutes with his help and experience. He even explained how to re assemble the gear case that had to be removed. I would never have done that job without his assistance.

She was able to overcome and helped me get password and log on to my account. I was making a lot of errors and having to get her help. I AM 89 YEARS OLD AND NOT VERY GOOD ON THIS THING, I can't thank her enough for all her help.

First off my representative did not help me at all. Second it was suppose to cost me a dollar and end up $56.00. I want me money back, Your ad said that they were people that could help you with Iphone. Who and how do I get my money back, your ad is very dissaving

The vet Dr. ** is awesome. She helped me immensely. I do thank her and you for being there. Gods Bless and have a great day. I am so very grateful for you and your online service. I don’t know what else to say but you guys are very special people to be able to help us.

Received some very helpful information on restless leg syndrome from Dr. **. Still having restless nights but will continue using heat and exercising. The process was fairly easy to connect with a nurse and then the doctor. Glad the nurse line is available 24 hours. Thank you for this service.

We have been using JustAnswer for over a month and couldn't be happier. Most of the time we're getting return calls or texts almost immediately. Their techs are friendly and knowledgeable. The diagnostics have been accurate and have saved our company tons of time. We plan to keep using them whenever things go over our head.

I have had two weeks of misery after my computer was hacked. I contacted Just Answer. A very nice computer tech cleared my problems and brought back my computer. I am very grateful. He asked the right questions, treated me with dignity. All the quirky problems left by the computer invader are gone.

I tried JustAnswer, then noticed that a membership had been started? I had asked how the process worked prior to submitting my question, and the chat bot reported back that it was easy, just pay $5 then submit your question. A second later a credit card box pops up for the $5 (supposedly), you check a box and your question is submitted. They don't tell you about the requirement to be a member before a question can be posted, or make it obvious about them starting a monthly reoccurring membership, the information is in tiny letters beyond the check off box below the credit card dialog box. I contacted their customer service quickly, before receiving any answer to my question, and they started a full refund. The customer service refuses to discuss the chat box topic and they are quick to show you a link to a larger version of the fine print, then hide behind the idea that it is your fault for posing the question.

I used the service today for issues I'm having with my BMW. The man on the phone was okay but never resolved my issues and knew about as much as I do not being a mechanic myself. I was okay with the $5 charge but not the $30 charge for the membership right after. No real people to talk to, just the useless chatbot. Save your money and just go online and find a FREE solution and save yourself the time and effort.

Confirmed what I thought. Bad car battery. Advised to call my AAA COMPANY which gave me free battery charge but old battery was dead the next morning. Made arrangements for new battery to be installed. Just Answer representative was quick to respond. Sent pictures of instrument panel upon start to clarify situation. Representative quickly responded.

Howard was very friendly, compassionate and very informative. Definitely a huge help. I would absolutely recommend. I wish everyone could be more like him. I will definitely use this again. He talked me through the issue, gave me information about the law for employee rights, gave his honest opinion. I had no idea where I stood before but from his knowledge and advice I fully understand. Thank you ever so much for sharing your knowledge with me.

I was very pleased. The time was quick and very helpful. The doctor answered all questions. I have used this service often. I have been very pleased each time. I used it early in the day. I had a few more questions and talked to the same doctor. He answered immediately and helped ease my anxiety.

I was experiencing a problem with a streaming video app to display properly on my Smart TV. The tech walked me through all the troubleshooting procedures at her disposal, and when we could not resolve the problem she provided the phone # for my TV's tech support. Very good customer service.

Apparently it was a total scam. I waited over a month for the item from China. I tracked it moving through China then to USA customs and finally to USPS system where it took a week to 10 days to finally get a package delivered notice. Contacted Just Answer and found out the website I ordered from was fraudulent.

Where are you going to get to talk to a lawyer. For a month, at such a great price. I’m working on my second “help” question. This is perfect for me, because you know trying to get an appointment is tough and expensive, and you just need some advice on a legal problem. It helped me…

Robin was very able to assist me to change my passwords on all of my apple devices. I was impressed that my password could be changed so easily on one phone call. You have made it very easy in helping me. Many thanks. Hopefully I will not have to call again.

I tried to diagnose my stove not heating on any setting (convection, bake, broil). I could hear relay engage when the controls were entered. My diagnosis started with checking voltage to distribution block on back of stove, physical inspection of upper/lower bake elements, checking continuity of both bake elements, unplugging stove and checking continuity of fuse, checking resistance of temp probe at room temp , checking voltage to bake elements once bake or broil selected (120v), check functionality of door sensor.

Rude and never received any type of help. I spent three hours telling this supposed doctor how my dog was acting what happened that I knew of and she kept asking me the same type question over and over well my poor dog was suffering. My initial conversation with the first contact person with great today. The follow up with the next bit with very pleasant, but I will never ever use this site again.

All attorneys are very knowledgeable and kind and timely. I am always satisfied with their help, it's great to have this platform because I pay attys a lot money and never get anything. Not even a phone call. Just resets, that's sad and frustrating, thank God this is available. Without this my husband would have gone to prison, he's been in county jail for 14 mos due to the paid attys just won't work. Thank you very much for this site.

Matt is very knowledgeable about computers. He helped me to set up my new printer in no time! I highly recommend him, as he takes the time go through and get to the bottom of the problem, and fixes it promptly I will continue to request him when I have computer issues!

Thank you. He is an expert, knowledgeable, and helpful man, he guided me on how it works, I appreciated his mechanical experience and knowledge. Thank you very much, I will recommend him to others. ---- Thank you again, truck for Mercedes benz Model E350 not open, Finally, he do good job.

The truth is he couldn't help me. Everything he suggested I had already tried, then was told to call crown for help. So I was charged $47!?!? That's not right. It should be waived. I had to go somewhere else! Please refund my money $47. To tell me to call someone else?

They were able to walk me through increasing the sensitivity of the sustain pedal. It not working unless you mashed it to the floor. We went into the menu and he was able to show me how to set up the pedal sensitivity up and not require as much pressure.

Your system did not allow my phone to even ring when Harold Called and went straight to voicemail and I have no way to communicate back except a text to Harold saying I’m patiently waiting for him to call. This AI crap does not work well. It has many flaws when trying to communicate with a real mechanic.

When I replaced the filter, the ice maker would not work. No water was getting into the ice maker. I tried to read my fridge manual, but I could not get the water to go to the trays. I tried to unplug the refrigerator to restart the system but I got no response. After talking to the technician I took the filter out & reinstalled it back in. It took a few minutes to hear some water going in.

I was looking for help how to report threatening me to kill me and my family. But the person I was talking she make feel better even if she help me with my problem but she clear tell me what to do. So I’m happy that how I feel right now.

I was unable to change the battery on a Emerson radio I had just purchased. I first tried watching the video on YouTube, although somewhat helpful it came up short. Ok I know this sounds stupid "How hard can it be to change a battery". In this case it was quite difficult .. The battery had to be physically pried with out. The help I received was very helpful, and I was able to complete my task. Thank you. T **

My turn signals were blowing fuse 22 when I applied the brakes intermittently. So Pete pulled the wiring diagram and traced the short to the turn signal switch. So a quick trip to Auto Zone and I’m back on the road. I highly recommend Just Answer. The auto electrical shop I used in the past has a 300.00 minimum charge. Just Answer was 30.00 - Eric

I entered the wrong rating on the phone - sorry. My experience was very good. The expert spent a lot of time working through the options to fix the problem, but in the final analysis, we couldn't directly fix the problem, though he had suggestions to prevent it in the future, which I will have to check. He was very personable on the phone and definitely seemed to care about my issue.

No additional comments. Yes I & would recommend to a friend and doctor was very personable with me in answering my questions. I was very satisfied with this doctor that answered my questions in detail & in layman's terms. Very happy. Luckily my dog is fine now but I didn't like my vet's practices & no follow up call, not personable at all.

My experience with Pasha was very hopeful. However I have not got my FB back yet or I do not know why. If I knew specifically why all of this confusion would be gone. In the meantime I still am not getting my FB back. I have been a member of FB for many years without a problem. Please put me back on FB asap so that I can adopt a dog in time. RAMIE **. THANKS IN ADVANCE.

Caring, knowledgeable and understanding. Timely and very accurate in the evaluation. Uplifting and encouraging. Stayed in contact for followups. Will certainly keep this conversation for future use when needed. Feeling much better. I have been using Just Answer for years now and rarely do I find someone who exhibits the care and concern as this doctor did. She needs a raise and a promotion as she earned it.

I was told a $2 charge will apply. No problem with that. I got an alert on phone I was also charged $40. Representatives were very polite but they couldn’t help me. Very upset on the charge. Will not use this again. I was trying to cancel a room booked through Expedia.

Mike was so awesome! He talked me through my issue and was very nice to talk to! He was patient while I explained the issue and helped me troubleshoot multiple things until we find the cause. Then he helped me understand how I could improve my water pressure. I will be using this service again!

My fiancé and myself are very happy with the help and the answers we received! We received them quickly and they were very informative and helpful! They were also very helpful in helping us out with some recommendations and even provided us with some tips on lawyers that we could possibly use to help us further!

The representative, Jason, was extremely helpful with quality work in helping me resolving my issues. And also very pleasant and gracious with his time. With patience and thoroughness in his work, he diligently work through the issue and in each step, explained the issue and the resolution. Highly recommended. Thank you very much Jason.

Teejay was patient and easy to understand. He helped determine age of unit is what's likely the reason my dehumifier seems to continue to run for a couple of minutes after it's turned off. Suggested cost to "repair" likely equal to or greater than cost to replace. Assured me condition is not a fire hazard.

What a great resource with knowledgeable technicians who can troubleshoot from afar...My mechanic's name was Eric. This guy was crucial in helping me figure out what was wrong with my machine... He was quick to gather information and delivered solutions to help me get my Bobcat up and running right before our 1st snow of the season...

The tech keep telling me that I had a bad device, but I was able to do what he wasn't qualified to do!!!! I got my TV volume to work with some patience. He seem like he was more interested in his family issues than what he's paid to provide.

The legal opinion that I received was so far extremely accurate. I will update if anything changes. It was timely and exactly what I was looking for. And it was reasonable priced. I would definitely use them again as the lawyers are from the state you are in. Great job!!

My cat stepped on floor sealer that we used and was worried if it would be toxic to him. I received a quick response with expert advice. Thank you very much for easing my mind and checking in with me several times throughout the day. I would recommend this service to any person in need of a quick response. Doctor ** was excellent

I just had a question and automatically I get $46 out of my account for a monthly charge. I saw the statement first I was being charged a $1 fee that was refundable. This is all so bogus. My bank had to issue me a new card to stop this. Once the charge is done being posted on my bank account then Visa will get it refunded. Your site is very misleading. I only had one question and the person talking to me argued like crazy about me being wrong.

I did not receive any help after waiting ten minutes. I paid the money requested but did not receive any satisfaction. I was calling for my church about the batteries for our alarm system that need to be replaced. I want wanted to know if we could replace them ourselves.

Completely random site popped up while trying to get information on a new suitcase I have just purchased. Had a question about the locking system. Suddenly I was told to pay 1.00 to confirm purchase (of the suitcase I assumed) and then found a $ 53.00 recurring bill on my credit card. Now I can’t find a phone number ANYWHERE to call and cancel.

I needed some simple dosing instructions on a recent medication I purchased for my horse (sometimes gets wild allergic reactions). I reached out to my own vet for over 2 weeks with no response. :( The speed of response, care and concern I received were so helpful. I'd recommend Just Answer to anyone!

The pilot light was off couldn’t get back on. Mr. ** was extremely helpful and got it working again. Thank you for your competency in solving our problem. With FaceTime, it worked better and we were able to follow his directions better. We will fix the broken metal band ourselves.

Late in the evening, we were concerned about our Aussie-Doodle who had ingested a sponge. After chatting with the online vet, we followed her instructions and were informed what symptoms to look out for, should the sponge become a health issue for our dog; which would require an in-person vet visit. The remedy she provided worked and our dog is absolutely fine. So grateful for this service!

My cat was having blood in her urine on a weekend. I was able to speak with a vet and determine it was necessary to take her to an emergency vet clinic. Thankfully, she is OK and feeling much better. I appreciate the online support and check-in from the JustAsk vet, making sure she was OK.

I have issues with my 2000 Infiniti i30 with not starting sometimes when it is parked for a short while, say 15 min. I don't see any indication from the dashboard what could be wrong. I was assisted in that Donte L, informed me what to look for to narrow down the problem and fix it.

Very polite, knowledgeable and trustworthy agent. Thank you. The connection was as fast as possible, the agent listened to me carefully after reading my complaint. His help enabled me to make use of my iPhone in no time. Highly recommended for the efficiency. I used his advice and everything went to good and normal.

I had problems with battery not charging and was referred to Eric and he guided me step by step to trouble shooting the problem. Also had problem with misfire. Again Eric guided me through a step by step trouble shooting procedure. Eric was patient, knowledgeable, professional mechanic and had a more clearer understanding of my problem.

Dr. ** was a huge help in calming my worried mind about next steps with our little Boston Terrier Sister. He followed up by checking in over the next couple of days. and Sister is doing very well. No emergency trip to the vet needed. I love Just Answer. It is my go to when I get stuck with just about everything. Thank you for curating such knowledgeable and caring individuals.

I have asked for you to stop billing me for what one would be considered 1 charge for Ione service. You have overcharged me several times!! I will be posting and sharing my experience with the Canadian & American public of your practices! Take my name off of your list and return my overcharged money! My experience does not include the star I had to put in so this email will be sent to you!

This company takes advantage of people, especially non-tech savvy elderly people. My father bought a new fridge and had some issues after it was delivered. In an attempt to resolve on his own, he googled and came across Justanswer. He asked his question and received an answer but unbeknownst to him, was signed up for a monthly account and has been charged over $200 in reoccurring charges before it was caught by another family member. When contacted, justanswer, refunded one month of $47. Refused to refund anything else.

I got a good amount of help from Amir for a weird car part repair. Very useful information. I didn't even know a car has that kind of sensor. Very knowledgeable and friendly. Amir texted my phone as well as used the online chat. I have used the service multiple times for my two Volkswagens.

Suddenly my AOL started doing strange things - most notable to me was that it no longer showed me my messages “SENT.” I didn’t realize how much I used that until I couldn’t. I contacted JustAnswer and they did remedy the problem! Thank you SO much. You may, however, be hearing from me tomorrow because just now I find I have lost a few incoming emails I know I did have and now they’re gone. I’ll look forward to your excellent response to fix it!!

My experience with DanielB0305 was very informative and I was sent photos that helped me to install the part in less than 5 minutes. I highly recommend this service if you want the right answers the first time. If I ever need help or have a friend who needs mechanical answers we will be contacting JustAnswer again. Thank you for being there just when I needed help.

I’d discovered recently that my previous employer had been underpaid me. I was worried that I’ve exceeded the time required limit, unaware of my rights and what options I have had. I made inquiry with JustAnswer and within a short minutes an attorney contacted and conveyed different options of how to proceed to redeem wages due to me. The attorney was professional as he laid out step by steps on how and what one could do without having a legal representation…as my financial situation was very limited. So thank you and keep up the good work! Sincerely yours.

I needed help with deleting and fixing my Facebook accts. You helped me take care of it and get it fixed. You were very patient and took it step by step. I didn’t feel stupid and you didn’t rush me. I so appreciate your help and I would use you again.

I was trying to update my social security account and they transferred me to you, said there would be a $5.00 charge but it would be refunded. All of a sudden I saw you had charged a 5.00 fee plus a 50.00 fee. I have no idea why SS transferred me to you when all I needed to do was update my account. Why should I have to pay to change my address on a SS account that everyone was forced to set up several years ago.

I am 71 years old I was fooled into think I was speaking to Amazon directly. I’m afraid that I gave you information such as my account number with represented or on your part that you were Amazon I request $35 to be returned immediately. I will let all my senior groups know that your company is not upfront with people trying to get information. I am very disappointed.

The assistance I received was extremely helpful. The care I was given was also very supportive. I will definitely use your service again in the future. Thank you so much for being so thorough and helpful. The Dr.s were all very knowledgeable about what the issue was with my pup.

I reached out to get advise about my marriage situation and all it did was take my money and say it couldn’t help me assuming I’m **. Didn’t even let me say I’m an American. Blocked me out their system. Worse part is, that I explained even before the text message that I wanted to be contacted via e-mail or WhatsApp to avoid the international fees and the dumb bot texted me anyways then the “lawyer” which I think is a bot as well could speak to me out of that platform. This is a scam.

The help I received was great! Technician listened to my problem, and offered clear detailed steps for me to take to resolve it, since he had tried to resolve it himself, but was unable to do so, in the end, before I could take the necessary steps, I discovered my problem had resolved!!! It had to have been resolved due to the work of my technician!!!

I had been searching for a vet whom could help me with my dog's left ear. And I was absolutely blown away with Just Ask. From the first person that text me and then the vet called me wow. When I take my dog in to visit her vet I don’t get nearly the info that Just Ask gave me! What team work, I will definitely tell my friends about ya’ll for all of them have love ones with 4 paws! God bless you all!

This gentleman was a godsend between what he told me and us attempting to resolve my problem, he gave me confidence and guidance, was gentle and understanding but most important patient! Very professional, quite knowledgeable and between us I was able to get my issue resolved after a break in the action. Had been struggling for over 3 hours, took a break and came back to fix it and get my problem up and running again. Very happy user!! Ella **

Straight to the point and great insight into the questions I had asked. Fast response. Will definitely use his knowledge base again. I was even given different channels to move forward in the process I want to achieve, this time with a better understanding of what I was doing. Thank you.

Standing up for yourself can be hard in ultra-emotional situations. I'm really glad I had this to be able to get clear answers as to whether or not I had the ability to stand up for myself. Justanswer connected me to a professional specializing in the type of law I needed and answered questions that had been otherwise muddled or made unclear by the internet and context.

I am a single man auto repair shop and I use JustAnswer to get labor times, wiring diagrams and occasionally diagnostic information for many of the vehicles I work on. The number of experts has made it possible to get information on obscure vehicles and even heavy equipment. I highly recommend Just Answer. Excellent value for the money.