JustAnswer Reviews

The divorce attorney answered my questions as thoroughly as she could. She was very prompt in responding. There was no subjectivity or judgment of me in her answer which I appreciate because I have been judged before and because divorce issues are a very sensitive matter. I added a $6 bonus for her. I would feel comfortable asking her more questions.

The young lady that helped me was very helper, knowledgeable and patient. She hung up with me until I got this right. I like that she’s not a give up and thank you so much. I found out through her information that she gave me Facebook dating app, doesn’t have that particular app anymore so things changed and I didn’t know that, but I think the lady that helped me was very helpful and understanding. I accomplish what I was looking for. I wouldn’t have been able to do it without her help. Thank you.

Finding a legal legit way to remove my step-daughter and her five children from the current house that I'm currently taking residency in. Step daughter and five children have been destroying my house since February and find it hard to pay my money. My lawyer was very informative of how to go about it.

Continuing to communicate with vet. Pleased with service. I'm glad that I used this. The vet gave me good suggestions but we still need help. Will let you know how we are doing. I probably will have more questions. Thank you. I'll continue to use Just Answer for my pets and myself too.

No comment. All went fine with attempting a solution. Thank you. The conversation was clarified in knowledge and resolution. Good program to offer. It’s an opportunity to be satisfied to helping a person. It’s good to have this program and technology to assist customer satisfaction. I hope this can assist other customers in their technical difficulties and challenges with their questions and answers.

I finally received a response from Just Answer, which took a while. But at least my question was accurately addressed and answered. I have tried other services, but Just Answer is the most accurate and proficient of all of the available Q & A sites. The cost was more than fair. Will always consider using the service in the future.

Excellent 10/10 friendly and knowledgeable, and was consistent with information gathered from other sources, but much more easily digestible for a non-professional. Would recommend without question looking forward to gathering information in the future. Not a huge fan of this review page, though as it’s not counting my characters or the words putting in correctly.

I enjoyed the experience speaking with an expert. He was very fast at addressing my questions and very polite and informative. Thank you. I hadn’t ever really used the site before and this is my first experience with it so I really enjoyed it. I was spoken to very politely, and my questions were answered very quickly, which surprised me and that very much so surprised me because I had been searching for the answer to those questions for more than five years so thank you very much for your information. It helped me a lot. There.

Mark was an amazing technician. He answered all questions in a professional patient and satisfying manner. We were totally thrilled with the service. He walked me through the process, patiently explained everything completely. I appreciated the return call back in a very short time.

JustAnswer put me in touch with Dr. Nikko after my new 9 lb puppy ate a grape. He was informative, friendly and caring. He gave clear steps on what to do, I followed advice and got the grape to expel in a whole piece within 5-minutes. What a relief. Plus, I had instructions how to support my pup the next few hours. Rate this experience a 10 Star,.

I questioned the legitimacy of a website called NEEXLLC. Just Answer informed me that it was fraudulent, which I suspected. Thankfully, I did not invest with them. Next time, I will be more careful and not allow this to happen again. It's incredible that this can happen to almost any trusting individual.

Quickly called back and went over my troubles with my rear camera on my car. He instructed me how to remove panels to get to the camera and talked over what may be the problem. We decided I would replace the camera since my nearest dealer was 130 miles distant and the cost would be better to try a camera, if I can get a lower cost one.

JustAnswer put me in touch with an appraiser. Donald was very pleasant and informative. He gave me the value of my Italian leather gloves and coin purse. I have several more items that need appraisal and will use his services again. Thank you, Just Answer for putting me in touch with him.

Was working with an appraiser for second time today - was great; all of a sudden got notice that my membership was canceled and no idea why. Went online chat with a customer service rep who eventually told me that I requested the cancellation and I didn’t - asked her how that happened. I received no reply, and then asked can that please be reversed because I had no intention of canceling, I like the service and was just in the middle of something, and the next thing I know I got a notice that the chat was canceled. So then I called the number and spoke to another rep who did not know the reason for the cancellation and said I would get a call back in 24 to 48 hours.

I needed assistance with re-pairing the Roku remote with my tv so I could adjust the volume and turn the tv off/on. Unfortunately my preferred form of communication is the phone but for whatever reason the calls did not connect. (This needs to be corrected as there may be reason a person prefers a phone call to using their keyboard to communicate.) So we were forced to communicate through a chat. What was difficult was not knowing if the tech was still there. Yes there were bubbles but....perhaps letting the client know that it may take a few minutes to communicate the response. Especially if they are having to look at the possible options before communicating them, While the option I was given did correct the situation, communicating the possible wait for that response in my opinion is a must!

Veterinarian was very nice and knowledgeable. He briefly researched the issue and answered my questions. My issue was thoroughly addressed, and all worked out perfectly. He saved me a long drive, a high cost, possibly a long wait and lots of stress not having to travel to an emergency clinic in Dallas. Thank you very much for this service!

I have not received the part yet, although your information helped to get the old one out. Right now, waiting on the mail. After I receive the part and get it installed I'll know more. Does this model have a door switch that has to be made up before it will go into ignition mode, or some other lock out in the system.

Helped me resolve my issue of two You tube tv accounts and also got me a refund for one of the accounts. Very helpful and took care of my problem in a matter of minutes. And was very helpful and considerate to me. And helped me get a refund on one of my accounts. And has already appeared in my account.

It was a little hard to get connected to the expert (just due to call block and other phone issues), but once I was connected to Tim, he demonstrated his expertise with less than 10 minutes of diagnosing, perfect guidance to me to find the issue with him (including pulling out a multi-meter to ensure a blown fuse!), and perfectly clear guidance on how to resolve it. I could not possibly be more impressed with Tim. And I get that it was an obvious diagnosis to him based on my account to him, but that’s what experience is for! But his communication with me was stellar as well. Thanks Tim!

Found my car with a dead battery in my garage. For absolutely no reason that I could tell. As it turns out, because my trunk door did not fully close. The circuit stayed open all night and drained the battery.. By understanding the cause I was then able to just get a jump start and move on as opposed to being possibly, given some other story in an emergency situation. That would cause me to spend money needlessly..

Recommended ER, she passed away hours later. Doc was detailed with next steps but grateful I was able to get quick answers. Heart rate was too high. Had previous existing heart murmur but had worded all of a sudden. Sent pics, and video for vet to view to help with gaining answers. We are devastated. Thank you.

The doctor was absolutely amazing. I got a lot of great information. I’m looking forward to doing the treatment right away and she even went as far as to explain maintenance and how to keep this away. She gave tons of information about where to go if I need extra help and what it could be. I was very pleased and I would do this. Recommend this to anyone.

My dog developed murky unfocused swollen eye. My vet office was closed, so I reached out the online service my vet’s website had. I was unsure if the vet online gave me the right diagnosis because I couldn’t get the clear pictures of my dogs eyes. Anyway, I followed his advice and within 24 hrs. my dog’s eye cleared. I’m thankful my vet provided this website and am also thankful the vet online didn’t give up on me when I was about to give up his consultation.

I could not be happier with the experience I had. Fast information and I got more info than I thought I would get. Exceptional service blew me away. Highly recommend and I will be a customer for life. I received 10 pages of information that was specifically for my situation. Way exceeded my expectations and it was within five minutes I was connected to a lawyer on chat. Process was fast and simple. Thank you for your help!

She was very informative about the situation that I requested and the Law group I should contact, I also explained my situation about my wife and the way she passed she also said it sounds like something went wrong after the surgery, because after the surgery after about 5 days her organs started to shut down. It was too suspicious to me

My problem was resolved when I restarted my engine! My gas cap needed to be taken off and secured again and that was the problem! The x mode and eyesight was continuing to flash. It was all because of the gas cap. I’ll remember that if it happens again!

I could not get my coffee maker to work and Jeff gave me a few good suggestions and the 1st one worked. I had already unplugged the machine and plugged it back in. Then I talked to Jeff and he suggested to lift the cover and put it back down again.

My printer was skipping several lines. I talked with a HP technician. He told me what to do. I followed his instructions and my printer is working fine. I took the The Black Cartridge. Out.. Cleaned it as he instructed. Let it dry. Fired the printer back up. Realign the head. And printed a sheet. And it came out perfect.

Starter problems on my Harley and you should wait for rating the tech because it was too soon to know if he helped or not when I was asked to give him a rating. He did the best he could with the particular problem. It's not something I have ever seen in 40 yrs so if I could rate him after the fact I would give him a 5 star rating because he calmed me down and made me think about a few things to try. I don't know if anyone could have honestly answered the question at hand because it is not a common issue. But I'm still working on the project. Just looking for some more parts to eliminate any doubt. But rate at the end of the call and not so early in the call because they are not always going to be able to help in the first words. They might have to get a little deeper into the question to give some answers to a problem. Thanks for your help. Sorry if this was too long.

I cannot express how thankful I am for the immediate and knowledgeable support I received from the online vet service. I was panicked after realizing my dog accidentally swallowed a melatonin pill that contained a potentially toxic ingredient. After a short time, I was connected to a licensed vet who calmly walked me through what to watch for, what steps to take, and whether an emergency visit was needed.

I really needed just some information on how to care for my sick dog at home or if it’s an emergency vet visit. Getting to chat with an online vet gave me a little more reassurance that at home care was still a possibility before heading to the vet. Thomas gave clear instructions on what needed to be done and how I needed to care for my furbaby.

My all electric i4 keeps stopping and starting when I charge it. I only know if I happen to check the app. It took hours and hours to charge it the last time. Gary thinks it is probably the cable. I tried calling BMW of Alexandria for 2 full days, but they never l answered the phone or returned my calls. So your service was super helpful.

The doctor seemed to be knowledgeable and answered my question clearly; he confirmed the way I was addressing the situation. He was concise in his response and gave me the information which I needed.

Jason helped me get thru a scam issue on Facebook. I will NEVER order anything on Facebook again. He was more helpful in drawing my attention to the scams on Facebook. Thank you Jason and Pearl who finally got me results.

Thank you Kevin, great service and knowledge you shared with me to resolve the issue with the co2 replacement and possible fuse replacement which was the issue that resolved once the fuse was replaced. Thank you.

I submitted for some advice and there was a very quick response. The attorney was concerned and answered every single question, no matter how naive it was. They have concrete recommendations and risk aversion advice. I’d recommend this service as a way to get advice before having to get into heavy litigation.

Hands down the best informative person I've gone to for help pertaining to my car, I’d recommend him to anyone! The amount of money I save in one electrical issue by having him tell me how to trouble shoot these ecus ecms tcms it’s insane!!!! Request a phone call. He is very easy at talking a person through a descriptive process.

Addressed all my concerns. The doctor was very helpful and covered my conditions with expert advice. I am not mobile. I am in a wheelchair and can’t drive myself anywhere so this service helps me greatly. I am 73 years old and not at all tech savvy. Thank you for your service.

The tenant in question violated the noise ordinance 3 times and also has a pet in the residence. There is a No pet policy. Tenant was given eviction notice however tenant has 3 more weeks at the residence. I wanted to see if I had any legal way to remove the pet beforehand.

The physician I spoke with was a behavioralist. The reason why I was calling was for my rescue GSD who experienced severe neglect, trauma, and abuse. The doctor was professional, very knowledgeable, compassionate, kind and caring. I couldn't have asked for anyone better. She explained everything very clearly and concise. She was very empathetic regarding everything that my GSD is going through. She provided me with next steps and things that I can do to make my GSD better.

Outright thieves! They state that $1.00 will be charged to your credit card, but they charged me $43.00!!! They didn't even provide any service!! And they cancelled my service tomorrow 7/10/25 when it should have been for today, but no service was given at all.

I was having a difficult time trying to update payment method on YouTube TV for days. But Carl ** was very, very patient with me as he step by step walked me through the process. He stayed with me on the phone until the issue was resolved. Thank you Carl!!!

Excellent service! My questions were fully addressed. Thank You! I was very satisfied with the tax accounts knowledge and expertise. Before I came on board with this online service I was quite concerned about my tax situation. All my unknowns have been answered. Once again I feel very satisfied. Thanks again.

Our Hyundai Ioniq5 is less than two years old, and the 12V battery died. It was after normal business hours, and my husband was hoping to drive it. The technician who answered, Judah, was extremely knowledgeable and clear. We learned how to jump-start the car, how best to recharge the battery, and that this was a common issue due to a problem with 12V charging from the main battery, due to ICCU software issues. My husband was able to recharge the battery enough to get to town and back this morning. We’ll take it to the dealer for a (hopefully) more permanent fix.

Completely satisfied the control locked came on. I was instructed to press and hold the end of cycle button. It worked like it was supposed to and the washer is now working. I never saw the instructions printed on the washer and now I know it’s there if ever needed again I’ll use it.

First, I needed to be told how to change the filter for my freezer….(done)! Never would have located it on my own! Then, when ice was not being made after the filter change, I had to be told how to “restart” the icemaker…and was told it takes 2 to 3 days for ice to appear in the ice tray. Hopefully, since temperatures have soared into the 90’s this week, I will have ice soon!

Woody was great! He told me what to order and how to fix it. He called very quickly and was very kind. He sent me the Amazon link for the part that I needed to order and told me there would be a video to watch to see exactly how to put the new piece in. It was a very simple process!

My assigned mechanic was very helpful and courteous. While my problem has yet to be solved, his troubleshooting suggestion were sound and valid. He assured me that we could jointly resolve the issue with more feedback from my end. I feel that the price of consultation is a little pricey, but may be worth it if the problem is fixed.

I had a health concern and of course as we all do, I started Googling the answers and I was concerned. While Googling I came across this website. I put in my name, paid $5 and in less than 5 minutes I was talking to a doctor/pharmacist about my concern at 9 pm. She was able to answer all my questions and put my mind at ease. Amazing service. I would absolutely use it again. It saves you tons of money and time.

Brian has been great so far. I’ll get the info I need for him and we can finish. We will complete the analysis shortly. I’m waiting for additional info from the dealer who did the initial analysis. Over I’m pleased with my experience thus far. I would highly recommend them again. Thanks.

Auto technician was knowledgeable and very helpful with the loss of signal problem in my vehicle. There was a Technical Service Bulletin that identified a water intrusion and corrosion problem around the shark fin antennae on Nissan Altimas after model year 2010. My antennae will need to be replaced to fix the problem.

Trying to get started on fixing a Kubota skid steer. I'm getting no communication from the dealer. A $100 air filter blew a 15,000 motor. I feel like Kubota could have gone over the warranty and insurance so I could fully understand everything that is involved. I know Kubota is a very good peace of machinery.

Nich has been very helpful in getting me torque specs for my engine reassembly. He has also been very helpful in getting me some Paccar schematics that are almost impossible to find. Most people hate working on paccar because of the lack of information the stealerships provide and paccar in general isn’t very good with helping anyone!

Dr. ** was able to answer my questions and pointed me in the right direction to better assist with my symptoms. Quick response which really made the whole experience easier. Easy to talk to. I felt comfortable with the explanation and recommendations. I really feel comfortable with Dr. **'s answers. He was able to give me more information than my other doctors have. Would recommend to friends and family.

Terry help diagnose potential parts that could cause the microwave to fail. I am going to disassemble the microwave to determine which parts to replace. Providing the parts list and parts diagram was a huge help. Terry was extremely friendly, patient, and helpful! I will certainly use Just Answer for any issues I have with other appliances.

He gave me quick and accurate information that allowed me to see what the problem was. He even looked the cost of the part needed and gave me the part number. He also told me how to get to the valve that needed to be replaced. I sure will use this site again in the future. Wish I had known this site was available before now.

Great service from knowledgeable tech. I am very satisfied with your service. The technician was able to diagnose the problem and offer a solution in terms I could easily understand. The problem was solved and I can now get water and ice dispensed properly again. Thank you for your excellent service. Certainly worth $5.

My bird was very ill. Molting, loss of appetite and diarrhea. The doctor suggested to separate him from the other bird and give him electrolytes. She suggested for me to take him to a Avian vet but unfortunately because of the holiday weekend none were available. Unfortunately he did pass away.

The vet Erin was very kind and knowledgeable! She informed me that she was very knowledgeable in the animal I had questions about. I really appreciate the service I received! She asked me several times if there was anything else she could help me with before closing our conversation! She helped me with every question!!! She even thanked me for helping abandoned animals!

10 days ago I was doing work on my Google Workplace, I had a old email account that wasn’t being used. Honestly I just hadn’t gotten ride of it. I inadvertently deleted it. I was able to get it back as I had some paperwork from 10 years ago I had forgotten was there. The folks at JustAnswer got me going. Thank you.

I was having trouble with my printer being offline and I was unable to access it myself though I am somewhat computer savvy. The tech was able to talk me through the issue until we got it back online. He was very patient with me as I was pretty slow working through the process and for that I am profoundly grateful.

Tim described the solution very well in common language that I could understand. He suggested a few tests to conduct and then gave a methodical procedure to follow and a few alternatives if the tests showed a different path to follow. We had three online sessions as we worked for a solution and every time, Tim responded with detailed information.

Excellent service. David was courteous and extremely efficient. He quickly diagnosed and solved the problem and then tested the printer three ways. JustAnswer is our number one go to for technical help. I also appreciate the very quick response time and it’s so much easier to speak with someone on the phone rather than doing a cumbersome chat.

I was comforted by the vet's answer. The answer was comforting and informative. I would use this site again. I love my cat dearly and found myself fearing he might be sick on the Fourth of July. My cat is a 15 year member of our family and is truly loved and cherished by all of us.

Alex was very helpful and kind. I would recommend this online help. It was easy to navigate. Call quickly. Help fix the issue with the dryer. Also said to call back if there were any other issues and he would walk us through. Anyone can get online and call and get help

I have some first editions I would like to sell and the appraiser both reviewed the books and guided me on how best to sell them. It was a very good experience with a good appraiser. Helpful on the best way to proceed with a sale. No incentive was received for this review.

Needed some help with replacing vent window on my car. Couldn’t find the info I needed after searching for a while. Used Just Answer and got the info I needed to complete the job and am completely satisfied. Would definitely use just answer again if I need help with a car repair and can’t find the info elsewhere.

Great so far. The answers help me a lot with my case. I’m in a 12 year divorce back and forth with my lawyer and his lawyer and this site has helped me so far in things I never knew some things. This site has very good answers and has helped me a lot

She reviewed what had been, very through and patient. Still a lilttle unsure of my next step and would like to go over it again. I need to recheck the phone number Amazon has currently and replace that with my cell number so the code number is available. When going to the section in Amazon I am not sure which I should select.

Lawyer Angelo was wonderful with professionalism, mannerisms and knowledge! I needed difficult ongoing vehicle violations, questions and he answered with knowing his stuff, per se! Anything that was out of his expertise, he told me where to go and how to correct! Recommend Angelo and this platform. I’m shockingly surprised.🥰

Dr. ** was amazing! She took her time in addressing my concerns about a white spot that appeared in my dog’s eye approximately 3 days ago. I was able to send photos to try and find out what the problem actually is. Unfortunately, there isn’t much that can be done until I can get him to a vet online Monday. However, she did tell me I can try an anti inflammatory as well as a previously prescribed eye ointment I have here. Thank you so much for your help with this, Dr **. You gave me hope and I’m grateful.

I called Just Answer because my cat was having problems and the emergency vet was not taking any patients. Was connected with Dr Sabrina who discussed with me possible scenarios and what to do with each. She helped allay my fears until I could see our local vet the next day.

Craig did a good job of pointing out some issues in my legal problem so that I can address them fully and thoroughly. I was asking for a discussion on a particular sentencing in a section of the law because I wasn’t sure how to interpret it. From his legal expertise, he was thoughtful as he decided how to interpret that small part of the section. By having that interpretation that he gave me, I was able to more thoroughly develop my argument. He even wrote me the next day and more thoroughly explained it. It was very helpful! Thank you Craig.

He was very professional and quick with his assessment of the incident. It appeared he was very knowledgeable about the laws. He also explained his opinion clearly so a layman could understand. I was very satisfied with the service he provided. I would recommend this service to anyone. This was the fourth time to use this service and have had great service on each and everyone of the concerns I had.

The mechanic gave me information that I didn’t even consider while trying to resolve this issue. Also he gave me information on what price range it should be in. Also what obstacles could arise while getting quotes. I knew that I had excellent knowledge given to me in order to negotiate the best rate. His attitude was that of someone helping a friend or family member.

Dr. ** was great. He helped me on how to communicate with my providers to be able to get better care. He gave me 3 things it could be to suggest to my providers. He was patient and made me feel comfortable. I would recommend this online service to friends and family. I definitely will use this service in the future.

Speaking with a real person was wonderful! I was able to describe the problem, which might or might not have been the vehicle speed sensor, but because of the conversation, I was able to make the decision to order a new one and give it a try. Really appreciate it - Thank you for this handy service!

I just bought a 2025 KIA Sorento, traded my first Sorento in on this one. New way controls of AC same buttons switch to control music volume etc. were confusing, then the AC would stop working while we were driving, as well as other issues. Your Just answer man went over all the things that were going on and came up with a software upgrade that should be the answer. I have an appointment Monday to get the upgrade. I would be happy to tell you if it works. On Tuesday.

I feed my dog grapes but didn’t know the danger until I looked it up. I was able to communicate with Dr. ** and he was calm, knowledgeable, and helped me and my dog through a difficult situation. Although I had to take him to an emergency vet, Dr. ** led us through protocol in a way that reduced my panic considerably, which most importantly relaxed my pet. Dr. assured me that he’d be available throughout the ordeal. It’s the day after and I’m just monitoring my dog and will take him into follow up appointments in the next couple of days. I appreciate the service we received so very much.

Good service. It was a mix up of my cat's medicine and the vet was knowledgeable about the med and answered my questions. It was early in the morning and the doctor returned my phone call promptly and reviewed my information with me. I would recommend this prompt service to anyone who has immediate or after hours questions from a vet.

Tim gave me options and was very polite and knowledgeable. He was a great help and did not make me feel dumb. He was easy to talk to and listened to all my questions. I would talk to him again if I had any problems. He also apologized for it taking so long to get help to me.

Tim was very helpful in diagnosing the problem with my massage chair. After speaking with him and doing the things he suggested the chair still did not work. I addressed the issue with the chair manufacturer and they suggest I do exactly what Tim suggested. They felt it was a faulty hand controller and are shipping me a new one.

Correctly diagnosed problem as weather related when my phone service was interrupted. Found one of three phones had been damaged. I am replacing that phone. AT&T could not solve the problem, so I was happy to find someone who could. End of story. End of story. End of story.

No shop could tell me what exactly has to be fixed and where I could start with the process and how much it could cost me BUT HAROLD was able to suggest a few things that were extremely helpful and I feel confident to make a choice now. This phone call was sooooo worth the $5. Just hearing a male not to underestimate a female customer and take me serious, is priceless! THANK YOU, HAROLD from San Francisco, CA! He was my hero of the day!!! 🦸‍♂️ 🩵💙🩵💙

Joey provided me with valuable info on back spousal support for my upcoming court case/family mediation. I'm able to go into my mediation with valuable information that will give me assurance of my victory. I was also put at ease and have a greater peace going forward with my case. It's also really nice to know if I have any further questions, I can just call or text.

Sent me a list of estate liquidators. Suggested breaking up the collection and donating it to Goodwill. I will follow up and see if my collection is worthwhile. If not, I will go the donation route. We also discussed my large collection of World War 2 books. I will follow a similar process with the books. We also discussed trying to sell the items on eBay and determined that was not a viable option.

Washer stopped in either wash or rinse cycle. Nothing appears on the digital screen. Appears to be no power and the lid is locked. Have checked and there is power on the outlet. Was advised to contact the repairman. The service advisor was very helpful and professional. He was also very rapid in his response.

I am satisfied with the Dr. and his recommendation for a treatment plan, and the fact that he actually listened to what my problem is. He did explain what an audiologist would be able to do and tell me the best course of action to take after the results of hearing tests.

Tech was easy to work with, communication was good. Unfortunately, we went through every recommendation, but it didn't fix the hardware problem. The output tray not extending fully is a weird issue and there's very little information about it out there other than paper jams, but this isn't a paper jam issue.

Next week I will present myself to the board and teach them the new 720 laws that regard the respect that the board must have towards the veterans with disabilities or anyone with special needs. Actually, I am also working with a family with an autistic child who needs special adaptations to the bylaws. This HOA as well as many others have treated the homeowners harshly and illegally. My board member has even hired an incompetent lawyer who was extremely disrespectful towards me and my needs that really didn't cost the HOA anything and added value to the property. I think that the lawyer should be disbarred but of course that is beyond my duty. It is difficult to upkeep with so many laws and Mr. **, after being told about the law that was going to be in effect, looked it up. As a teacher, always a teacher, my job is to teach. He is a great student.

The $45 monthly charge wasn't explained upfront and caught me by surprise in the small print which seemed like "sharp" dealing. The situation was mitigated by the quality of the answer from Tim the contractor which was excellent.

When a family members life was in jeopardy called without verifying. They charged me for membership. Then when I got the medical question answer I told my wife(a nurse) and she said that didn't make sense. So she called and they charged her as well. Now two months later I'm still paying and they said that's policy and hung up on me.

Everything should be fine now. Nick informed me that I needed to test my printer and that it should perform normally. I have updated my payment information as my previous credit card was compromised. With the updated information, I presume that everything should return to normal. I sincerely to thank for his help as I was perplexed as to why it was not responding.

Mohammad was able to guide me through the process of understanding how to remove “content blocks.” This was a stumbling point in finalizing my monthly real estate newsletter to my thousands of subscribers. He also provided written instructions for future reference. The $5 spent was well worth it!

It was my first time using Just Answer. Everyone was so polite and friendly. I couldn’t believe how fast it took them to get me help and to solve all my problems and my questions answered so quickly to my satisfaction. I would highly recommend Just Answer to everyone that needs this app.

This website helped me quickly get accurate answers. I’m very grateful to Attorney Seth for all his assistance and wish him the best in the future. The only drawback I found was that I couldn’t establish an attorney-client privilege. That said, the attorneys here are highly resourceful and there should be some provisions to hire them.

First time using this service. Kevin called me immediately. He was so kind and patient and walked me through the various things to check! So grateful. We had a fridge full of food! Will use him again! I have to admit I was a little skeptical wondering who I gave my credit card number to.

I appreciated the doctors advise and will seek out urgent care to address the possibility of a cracked rib! She recommended I go to urgent care! I also appreciated the day that she recommended after I seek urgent care to get magnesium oil to help with pain etc. Very attentive and professional.

I really appreciated that Carol spent a lot of time finding even more info than I had thought to ask for. She found the maker and country of origin as well as the age and value of my piece. She went above and beyond my expectations. Thank you so much Carol!

The appraiser I worked with was knowledgeable and answered my questions, plus gave me additional information. She asked me questions that related to my choker. Provided recommendations on why to use professional help to fix a problem. Was very nice to work with, would want to work with her again.

Doctor confirmed rash, alleviated concerns, and recommended very practical advice along with future care if problem persisted. Doctor took into account several specific factors, which was appreciated.

I received explicit instructions on how to find the keyhole in the door handle. All went well. Thanks to your ready to help staff. I was very satisfied with the experience. It was a quick and simple experience, which, if covered in the manual, was locked in the car, so your help was greatly appreciated.

Greg did a great job helping me find homes and apartments for sale in precise various locations I asked about. He helped pinpoint locations by various airports within an hour’s driving travel time. He found locations in Florida, Delaware and Pennsylvania. In all price ranges asked. Very helpful. Highly recommend. JustAnswer is a very reliable source.

I’m old. Sometimes it’s hard for me to figure out how to sign onto stuff. He was helpful, although, in my particular instance, he was not able to give me what I was seeking. He tried! That said, he gave me the numbers of who to call who could help me with my question. Keep him!

I had tried several times to add another computer to my Microsoft account without success. I decided to check for online assistance. The technician had me check several settings on my computer and walked me through several steps. The last suggestion of installing Microsoft 365 on another computer using the Family Share setting worked. I was able to install the program successfully. Thank you for the help.

Moose was relevant, patient, kind and very knowledgeable. Seemed to know the machine and had a process for debugging the problem. I need some local help doing a couple of things but I have a brother that can help. But I highly recommend Moose.

Mark was excellent at explaining the information about my art work. He was patient with me when I was trying to send him pics, I get confuse at times in how to use my phone, Very nice person. Thank you so much for all your help. I would recommend him and this site to anyone who needs an expert.

Kelly was excellent in his appraisal and answers, but I re-washed some golf shorts that had been wrinkled in a first wash and the wrinkles were still there. Maybe they have been set and won't change, but the damage has been done. My old Whirlpool W/D didn't create this problem with the same garments. I asked Kelly to send me the descriptions of all the cycles as IT WAS NOT IN THE ORIGINAL DOCS WITH THE MACHINE. He was very professional and helpful. I feel LG has a communication issue with their W/D's.

Overall this was a great experience. I didn't really think I was going to get the answers that I was looking for but after going ahead and going for it and talking to an attorney I feel that I have a potential case and I feel very comfortable now going ahead and going forward and pursuing it versus before I didn't feel comfortable because I was told that I really just didn't have a case by other attorneys so thank you so much Just answer. I appreciate everything you've done for me and I'm going to rock and roll and get this case started in court.

She was awesome and eased my mind with this. Answered my questions. Went over what the law states and let me know my rights as a tenant. Told me that the landlord was in violation of the law and he needed to go to go and start the eviction process.

I just needed help with my address change. I was not able to figure it out on my own and I called on the telephone, but that was ridiculous. I hate talking to a machine, but it looks like we got it done and the guy was wonderful. Made it very simple for me.

I need to recondition three HP clients and Tyler walked me through a number of options very professionally. He showed me three ways to achieve the reformat and we decided on switching from Flash memory to SATA drives. Tyler had detailed answers and offered to walk me through each of them.

Fantastic service!! Randall was very, very helpful in not only giving suggested reason why RV had water flowing from under the walls in shower area. He also gave instructions on what to look for ie., loose seals on pipe. Rather than ripping out the belly to look for the leak (almost) open a little area and check the piping! We did discuss the water pump! Randall was so comfortable to work/chat with. Highly recommend!!! Cheaper than a mobile RV repair. If you don’t mind fixing it yourself! Mahalo Randall🤙🏽

The tech was great help and he got me the info I needed very quickly. He sent me a link that had copies of the pages that I needed out of the repair manual. Got the info I needed. I was given the measurements that I needed, so now I should be able to get the job done. Great help!

Thermostat needed to be reset. Did not have manual so Andre walked me through setting it up. I found him easy to work with and was able to solve my problem very quickly. I liked his approach and there was good communication and no wasted time.

** was very knowledgeable and quick with his answers. It was a pleasure working with him and he was kind with his responses. It is difficult when you lose your parents and your siblings do such things to you in court. I would recommend him to friends and family without hesitation. Thank you **.

I was told it was a $5 refundable fee. Why was I charged $29? I would not have done it. The vet was helpful but I should have just googled it. I knew what the cost was. Could you please refund the $29 to my account. Thank you in advance. Carolyn **

It appears that the package was left at the wrong address. First tracking number had right address but local tracking number had wrong address. Went to local post office and they told me the name of the people who live at the address that the package was delivered to. They replied that a package was not delivered at all.

My problem was diagnosed and solved. I was given a list of procedures to follow. I was also emailed a video on how to remove the battery. After performing all the procedures it was determined that I needed a new battery. I was given a recommendation where to purchase the new battery. Great service and promptness! Just Answer is legitimate and I recommend them highly.

Received a quick phone call and the tech answered my questions and gave great advice! My advisor was competent and easy to understand, even sent me details, local providers, parts locations, etc. I would use them again in a heartbeat. Overall a great value for the money. Wish I knew about this service earlier. Thanks to Harris my advisor.

Best service so far. Thank you. I have not had service like this. It’s why I am Thankful but I had to use Visa. Not bad $5 it included a letter to I can check out, write my own, send to Co. It’s worth it for a peace of mind again. Thanks, may need you

Very helpful, my first time for an online Dr’s visit. I was very surprised at the ease and with the help Dr. ** gave me. Thank you, I am certain Buddy will be feeling better in no time. I will continue using this Vet’s service, for Buddy, as often as needed. Thank you, again for your help and concern.

Omar did a great job. He was quick and very considerate and took care of my problem in little to no time. I can’t wait to see when I start getting the newsletter that he signed me up for. I hadn’t received it for probably a year and a half. Now I feel comfortable that I will get it in the future.

The agent was helpful and gave a probable solution to the problem. However I think the fees are outrageous for the service rendered. I think that the fees should be looked at closer, it appears as if you guys are trying to take advantage of a person who may be panicking about the reason or reasons for calling

The mechanic knew exactly what was wrong and how to fix it. He offered advice on what to do in the future if my problem happens again. He used words I could understand, and he wasn’t condescending. I hope the two men I have helping me don’t screw up my battery trying to take it out. They don’t appear to know what they are doing.

Person was knowledgeable and caring about my problem and walked me through it to a very good solution as I was not familiar with the phone using the process needed to accomplish reaching a solution to my problem. I am pleased with the person who helped reaching the correct solution for my problem.

Thank you for answering my concerns. I was given the info I was looking for. I left my country as a little girl because of the war and I would like to acquire all my legal papers. It's a right as a human being to know where you come from. God help me.

It suddenly lost its connectivity. Tried correcting it on my own with Canon's videos but the correction did not include my situation. I eventually messaged your Bot and it in turn conveyed me to a real person by phone. I convinced RaashidS that bringing into my MacOS was the expedient way to resolve the Wi-Fi connection between printer and computer. After Restarting the computer - he was able to go back into Preferences and re-allign the two and regain printing capacity.

I had a good experience. Austin was kind and helped me out and answered all my questions. I have no complaints about Austin but I do have a complaint that I got charged 33$ when should only been 5$ that 33$ is not included with the tip I gave Austin so I got charged for his tip plus 33$ more. I'm not happy about that.

This company was very attentive to my need to cancel and refund a subscription. I was impressed with the speed that fixed the problem. I was pleased with the doctor response a month ago. I will not hesitate to reactivate as needed. It was very easy to get to the end zone. Thank you.

Had issue which Randy quickly identified and rectified. That involved the manipulation of switches which were unknown to me prior my interaction. He was patient which I am sure is difficult given the situation. I was impressed by his knowledge of the system and abilities to help navigate the issue to a successful conclusion. Even with limitations getting photographs back and forth due to connectivity issues problem was rectified.

Asked why it is so difficult to reach an English speaking customer service representative. Legal Eagle was quite helpful. He knows business. Thanks. Our daughter is Assistant A G in West Virginia. She always advises us to check out businesses. She works in Consumer Protection. We're proud of her. She graduated Northern Illinois University law school number 1 in her class.

I got the answer I needed and it was so so fast. Thank you!! I was scared maybe this was a scam but no very professional and to the point my stress just melted away. I’ll use them again. I did not know anything about Elder care leave and I did not want to lose my job in the future nor my seniority at work. I had called my work but they started to have updated just my luck and I was so overwhelmed. Now I can relax. Thank you again!!

Brian answered all of my questions quickly and I learned about my CD player. Unfortunately the least cost fix is to just get a new radio/CD player. Brian recommended where to go and what to do and how to do it. I really appreciated all the information he gave me.

I was told a $5.00 refundable fee would occur. Now my credit card is being charged $55.00 more than once! What is going on? I want this cleared up asap. The “help” kept getting passed off to someone else. It was a simple inquiry. I had to look elsewhere for assistance and go the issue resold.

Discussion of available VA benefits as it pertained to me while I was exiting Camp Lejuene and other related matters. WE discussed Title 10 and Camp Lejuene exposure during 1957 to 1984 ad how it effected my health and its relationship to VA potential benefits for me. He did a great job of explaining all.

Chet called promptly and walked me through trouble shooting the problem with my GE Profile refrigerator. Chet was very patient and answered my questions as we went through the process. Chet explained how the system works and told me what to look for. Chet sent a link to the part that I need. I am very happy with the service I received from Just Answer and Chet the service tech. Thank you.

Great description of the procedure. Accurate and descriptive. I will arrange the procedure with my Mayo doctors in Jacksonville. Thank You. I do not know what m. After many operations done successfully on me, my wife and son, I am not sure what more I can. I talk to the neurologist as I am going to Jacksonville for my check up. I am a lung transplant recipient.

Ivana's assistance was very helpful in understanding my concern. I felt like I was talking to my own vet. It was very assuring. I would definitely use her in any emergency kind of situation. I would definitely recommend the site and that particular veterinarian. It is very nice to be able to talk to someone who is very knowledgeable in her field.

Chris gave great suggestions and pointers on how to live seat rails. He’s vey knowledgeable and was able to communicate technical information into easy understandable language. Greatly appreciate his help and expertise on this subject. Even on the internet there is not a tremendous amount of useful information on this topic.

All questions and information requested was given completely. Care was taken to make sure I understood all the information. Very professional as well as displaying complete knowledge of situation presented to him. Much time was taken to answer all questions presented. We felt that the information provided helped guide us through this upcoming process.

He try but we find what was the problem was;. Your Daniel tried to help us. But my husband fault not checking the battery cables,,.. But I...real I really appreciate your help it. Thank you very much..

I explain that I purchased a new fan, new auger motor, igniter stick. Gave him the error code L01. He said that I need to purchase a new control board. My model is PB1000XLW1. Was able to explain how to remove the control board. Also recommend that I purchase a new RTD sensor probe. Control board and RTD sensor probe was the only items I did not change.

The doctor explained my results like if he was my private physician with concern, dignity, and respect, my physician did not explain it to me the way it should’ve been explained provoking me to research certain things on my results that I’ve never seen before. Only she knew what they meant but the last time that I checked, I’m the patient. I contact Just answer and Dr ** answered all of my concerns. Thank you doctor.

SuryaT, the advisor, was very knowledgeable, friendly and helpful. My issue was that my TV screen image would occasionally freeze and lose reception. Like a good detective, he went through a number of possibilities, finally settling on doing a re-scan of the TV to update the channels received, but I need to replace the missing remote. He sent me a link to do that, and when it arrives, we'll see if it works! Thanks!

Luke was extremely knowledgeable and helpful! He responded quickly and was thorough in his answers. Both of my issues were handled well and very professionally. I did have trouble with Paper Clip and he helped to resolve the issue. I look forward to working with him on any future projects.

Had a question involving small claims. He also helped with another family issue. He was very helpful and informative. I have gotten so much out of JustAnswer. Would recommend very highly. 😀 He directed me to sites for form, and links. Experts are awesome! I would have never made it through some of this stuff without him and the other experts that I have spoken to!

I really liked how fast the service was provided, even after office hours Dr. ** was very kind and assertive. Also very knowledgeable. I followed his advice based on what I told him about my dog’s health. My dog recovered the next morning and I am very happy with I contacted the Just Answer website.

Jeff ** was very helpful. He gave me step by step instructions of how to fix my tension issues. Unfortunately, they did not work on my machine so my next step is to find a repair shop that will take my machine and do a "professional tension calibration" as per Mr.** suggestion.

Dan was very kind, pleasant & knowledgeable. He had a great sense of humor and commiserated with me regarding our move. I needed help with my change of address and wasn’t getting anywhere checking online. Dan instructed me on how to resolve the issue. So I will follow his instructions.

Martin was extremely knowledgeable and helpful. I would recommend him and your company highly. When my problem persisted he kept digging until we got it figured out. He patiently went through all the possible problems and we checked them off one by one until the issue was solved. He was extremely knowledgeable about the whole subject.

I was just trying to get a hold of UPS to let them know that I didn’t receive my fish and it led me to this. They never asked for my name or nothing so I hope I get my refund. But the guy I talked to was nice. He did really good job.

My cat ate a poppy seed cake. I read online that poppy seed is toxic to cats. Freaked out. Called. The vet here told me that most likely, the max we'll get is diarrhea. Sure enough, the cat was just fine.

Blocked from certain online sites which were previously there. Nothing at all changed in my search history and as it turned out there were some local issues. The expert was professional, timely and explained in detail. He was patient with me as I am not computer savvy. All of my questions were answered in detail.

Megan was very good once we got on the same page. She was kind and understood when I had to stop communicating because of an incoming call. She gave me the specific things to do. The second person was not necessary so I didn’t have anything to discuss 'cause it was already fixed.

Absolutely amazing! To be quite honest, I did not expect to get the assistance, direction, and or understanding that I did. I am very impressed and have already recommended this avenue to several people and will be trying out other things. I wish I had Dr. ** as my regular veterinarian.

Did a great job of taking care of business. Answered all questions very nicely and intelligently! I had no questions left unanswered at all. Answered everything that I asked him and he always had a good answer. Would use this service again if I needed answers. Didn’t have any further questions at all! Answered all things

Just Answer was able to answer my questions and solve my problem although there was a technical glitch in one chat. There was a confusing insertion of suggested questions into one chat which overshadowed the arrival of a second expert; this led me to believe that my reply had taken too long and that our conversation had timed out. I had to rate the conversation with that expert as neutral, though the rating should have been for the chatting system. Appreciably, I was offered a chat with another expert to replace it. I'm out of questions, but will return if I have more. I recommend this site.

It was not possible to save my old account but I used the advice to set up a new one which is now functioning. The experts I consulted were all very methodical and operated with very clear instructions. The problem was not helped by the fact that the Facebook system has no way for customers to contact them directly and their printed instructions are very complicated.

Good morning. I have better experience in different categories than others. In some categories, it's clear that the expert simply googled the answer and cut and pasted the AI generated response. But the auctioneers have been really helpful. Luke, in particular, goes out of his way to not only answer my question, but tell me why he answered it that way. He provides additional detail details that help me not only with this question, but with others in the future. He's really awesome.

Veterinarian assisted me thoroughly on a timely manner and precise knowledge I was looking for regarding my dog’s dosage of particular medication in reference to furosemide as I was unsure if I had ordered the correct amount of milligrams through online erbsite as per my vet orders therefore wasn’t sure if it was 2 mg or 20 mg and afraid of an adverse event.

Elizabeth took her time and clearly answered all my questions pertaining to driving without a driver’s license, physically with you. I only waited a few brief moments for her to communicate with me after I submitted my request to talk to someone. She was friendly and to the point. The only change I recommend for the overall experience is that I was asked to rate our conversation only a few minutes into the conversation. And it would have been much better to have completed this at the end. My rating would have more accurately reflected the experience.

As usual, Bernard ** gave an update on my listed-artist American Impressionist painting + its Mission-Style dark Wood Frame in today's values, + more valued information--he's the best, + his recommendations for follow-up are exceptional. He is now our expert antique appraiser here. We have used him for 3 + more lithographs/paintings & reverse-painted flue covers, and more!

Guru was very helpful. He answered all my concerns and was very knowledgeable helping me get through my situation! I would recommend this to anyone who has questions. He directed me to attorneys in my state that could further assist me with any other needs and extend his direct contact if I needed any further assistance. Thank you for all your help!

The vet I chatted with was accurate with his suggestions, and the course of action he said to take helped my dog to recover in a few days. This definitely saved me a costly vet visit. I would recommend this service for helping with common ailments that are pets may suffer.

We removing an old boat dock and installing a new one. I had questions about a proper cantilever and how to anchor the dock properly due to the length that is hanging over the lake. We couldn't design a typical two to one cantilever, so I needed advice on how large of a footing we would need to hold the beams that are sticking out into the lake. Walker Engineering did a great job helping us.

The provider had a solution costing $65/mo. The Tech directed me to one that cost just $100 Total. So I am glad that I asked my questions with someone having the expertise that I needed. I do not know what may Jam me up in the future, of course, but when I do, I will be glad to give that problem to an expert like Nick.

Kelvin did a great job for me. Found what problem was and unfortunately I will have to replace. Only problem I had was the website. Had to put information in 2 more times and that was aggravating and time consuming. Otherwise everything else went well. I appreciate the assistance you provide.

Rebecca was extremely knowledgeable, polite and can’t rate her high enough! She was forthright, honest about the market values and very kind and polite. I would recommend her to any clients interested in buying or selling antiques. You should put her through the front of the line to answer your clientele’s questions.

Very detailed and best description I have ever received from a medical person. Would take a lot of research to figure out why my tongue is burning: prescriptions, diet and anything else I consume. Most medical people do not want to take the time to figure out why my tongue is burning.

We are still working on this, pending information from my local vet so that Dr Mike can give us his thoughts. Dr Mike has helped me many times with my flock and his knowledge and guidance are always outstanding. Well worth my membership! Highly recommend Dr Mike to those needing avian care.

Had an issue with our GE washing machine model GTW680BMM1WS. The knob to select cycles was not working. Dino and I chatted. He diagnosed the control board and sent a link to purchase a new control board. I will still need to repair the item but Dino has saved me lots of time on the diagnosis. Thanks.

The oven doesn't work. Brand new unit. The range works, but not the oven. The range keeps flashing an error message. I spoke with the tech. He told me to turn off the circuit breaker for 2 to 3 minutes. He said if this didn't correct the situation, the unit is defective and the warranty dept. should be contacted to replace the unit.

He spent a good deal of time over the field of tin toys. It was obvious that he was doing research as we talked, and he found our exact toys with some auction experience behind the prices. We talked for about 15 minutes. I'll know more when I try to sell them, but as of now I was quite happy with his discussions with me.

Red light appeared, I did not have my service manual available. Because, I have no idea where I put it… Thought I'd give this a try. This gentleman knew exactly what to do right up front. I screenshot all of his advice and will put it in a safe place. Thank you again.

The doctor that I dealt with, was very understanding, knowledgeable, polite and helpful. This was an easy experience and I would recommend to friends and family. Actually I have been pleased every time I’ve used this application. The process to get to a professional is also easy. The whole process takes less than one half hour. I saved time, gas and the inconvenience of having to trek to a doctors office or an urgent care for such a small concern.

I have never been more happy with the service online from this particular lawyer. He has assisted me in every aspect he possibly can has been professionally pleasant to work with, and I could not express my gratitude in how well he has helped me. I will thank him forever. Now I hope to win my case that’s all I can do. Thank you, sir. You are wonderful.

Steering locked and won't turn the starter. I need all of Moose's texts so my son can see them. My wife has been in the hospital so I. wasn't able to follow up. Lost them all. Moose was great. I am just not knowledgeable enough to follow up. I think my son is. I recommend Just Answer without reservation. Thanks.

My mini Aussie ate a mini Twix. I was concerned because she started throwing up 24 hours after eating it. The vet was very helpful and knowledgeable. He advised what I need to be on the lookout for. I would highly recommend them to avoid high vet bills for something that isn't life or death.

My dog got ahold of my prescription medication and got really sick from it. I was really impressed with the immediate response and call I received within minutes of my question. Less than 5 minutes. It was great to have and well worth the money. The Dr. Was super Nice and understanding and explaining everything in a manner that you could comprehend. It's a great app to have. Deeply recommend it.

The technician was very knowledgeable of my refrigerator model and the problem caused by ice blocking the air flow duct going from the freezer to the refrigerator. Jarid explained the possible cause of the freezing. I was satisfied with the technical discussion, but very annoyed when I found out I needed to pay a monthly charge, which I have now cancelled.

Found this site, it was 6:30 am and my car was not feeling well at all. Kept squatting and straining with only drops a urine coming out. Dr ** explained the urgency of getting Jack to a vet and explained the whole male cat urinary issues, even told me what my vet will be doing to my cat. A+ and worth it. Thank you.

I wanted to be sure that my Instagram account was permanently deleted. When he did the check, we found that the account was deleted. Did not want the account to be active, I opted to delete the account permanently. He listened to my problem and was able to give me the assurance that I needed.

The pop up is annoying when I am trying to read their response and can't see the full text. I have to read between the lines. It is difficult to rate someone before I have received the answer to my question! I would be happy to rate them after the conversation is completed.

My agent was thorough it took a little while but we did finally find out. I’m not sure why the vin is hidden on these models! I am in the process of selling and the back required it. I almost gave up but the agent was correct. I 100% recommend JustAnswer for any problems. They seem to be great at helping. This is my third time asking for assistance with totally different items.

I really love just answer for HVAC. I am a recently graduated and received my residential 1 Hvac certification in 2019 & I immediately started working for myself and not a company so there are things I need help with remembering when approaching a job and I must tell you the technician Airheatman has not failed me. He had helped me fix a lot of hvac problems. He knows know his stuff and is always professional and is going to let you know the best thing to do regarding your hvac situation.

Response from technician was timely and extremely helpful. I would recommend that technician to friends. I’m still waiting on repair parts to be delivered and will contact the technician should I have any issues. I have used this service in the past and have always receive expert advice on a timely manner.

I am in the process of converting an old mini refrigerator into a kegerator. I did not have access to the owner’s manual due to the age of the appliance. Terry was friendly when he promptly called. He was able to answer all my questions and had the owner’s manual pulled up and sent over to me via text. I felt like I was talking to a buddy about my project. I highly recommend using this service.

Talked to the doctor Ahmed about black mold that had formed in the bottom of my plastic drinking glass. Was it safe to continue using it or to discard. I was concerned about long-term health effects. He said no to the doctor. Reassured me there's nothing to worry about with my health condition as I am a healthy 69-year-old male and not to be concerned. Dr Ahmed was convinced was convincing and I trust his opinion worry about any of that. I'll be fine.

My lawyer was great. He said I have a serious case concerning wrongful towing and failure to handle my recertification properly. My lawyer came across as very experienced and honest and caring. He emailed me all the sources to write and get this wrongful situation dealt with. I have a threatening letter that is nothing but lies claiming it was their third attempt to set up an appointment and the one letter I got is dated 3/1/2025 but it was not clipped to my door until 5/10/25. Whoever fabricated the false letter claims they sent a letter in January and a second one in February which is nonsense. They claim I am in danger of losing my apartment and if I do not take care of this by April they will not tell me of any changes. The incompetence and entitlement of these people is absurd.

The Dr answered all my questions in a way that I could understand. I’m very happy with This service Just Answer. Thank you Dr **. I will use this Just Answer service again when I need to ask more questions about my dogs. I wish he was a horse veterinary specialist too.

The man I spoke with was patient and very knowledgeable. This made it a pleasant experience. I was filling out application for a passport. I was done and ready to print and the printer wanted a 'proxy ID. I had no idea what this was but the tech walked me through it.

The information was accurate, effective, relevant and complete. I received the information I needed along with next steps including actions if the treatment didn't work. The suggested treatment worked effectively and the critical issue is no longer a problem. The vet was efficient with the information keeping his presentation of the information clear and organized. The only deterrent is simply the wait to be connected to the vet. It does help that the initial contact allows the details to be listed and clarified.

The vet was very quick to respond about my dog eating a raisin. Offered to walk me through the steps to induce vomiting with hydrogen peroxide. Also to look for the ingested fruit. Also if necessary take my dog to an emergency vet. I really appreciate the convenience of the site.

My experience was 1st rate from start to finish. Dr. Scott ** did a thorough job of researching my problem before giving me an answer. He let me know he would be available for 2 to 3 hours after the interaction ended in case my dog's situation were to change and I had more questions.

I have used JustAnswer twice, once for a minor service issue on a lawn mower, and more recently for a legal issue related to transfer of property after the death of a parent. both times I was given step by step process for my problem, and I have great confidence that today's information will be helpful after a lengthy time searching for the correct process on my own. Just Answer will be my first outreach in the future if we successfully complete this difficult legal process, that is unfortunately not of enough value to retain an attorney.

Why are you charging me $34. I agree to pay $5 and now I see a charge pending of $34. I was told that if I paid $5, I could speak with a person over my issue. Please don't charge me $34. That charge is pending in my checking account.

The chat experience was good but I was told a mechanic would call me, not text me. But all in all it was fine. I wish I would have been told that I might have gone with a different option. Dan was great with his explanation of what needed done. Thank you

Not running full power, probably needs a good tune up, suggested a new plug and fuel and Air filter, clean the carburetor, I will proceed great information I received, it runs great but I haven’t had to do much to it in 12 years, just probably needs a good tuneup, I will start with plugs and 2 filters and go from there.

Good advice. I felt like I got to express my concerns and was heard by the vet. My cat has come around since then. It took her a few days to come out from under the bed. Her sister cat is still missing, but at least Lola is out from under the bed and acting more normally.